Medical receptionist jobs in Johns Creek, GA - 1,296 jobs

Primary Care Practice Atlanta, Georgia About the Practice We are an established primary care practice in Atlanta focused on delivering high quality, patient centered care to an adult population. Our team values professionalism, accuracy, and strong communication, and we take pride in providing a positive experience for both patients and staff. Position Overview We are seeking an experienced Medical Biller to support our revenue cycle operations. This is a critical role responsible for ensuring accurate and timely charge capture, billing, and follow up for patient services. The ideal candidate is detail oriented, highly organized, and experienced in medical billing and accounts receivable, with a calm and professional demeanor when working with patients. Strong follow through, accountability, and customer service skills are essential for success in this role. Key Responsibilities Submit insurance claims accurately and in a timely manner Research and resolve claim denials efficiently Answer patient inquiries regarding outstanding balances with professionalism and empathy Post payments and reconcile accounts Perform charge capture and charge review for office visits and procedures Verify insurance benefits and eligibility Maintain accurate documentation within the billing system Collaborate with clinical and administrative teams to resolve billing issues Ensure compliance with billing guidelines and payer requirements Qualifications Minimum of 1 year of medical billing experience Accounts receivable experience required Revenue cycle experience preferred Prior experience with Epic is a plus Clear and effective verbal and written communication skills Strong organizational and follow through skills Proficiency with Microsoft Office software High level of professionalism with a strong work ethic Ability to manage multiple priorities in a fast paced environment Team oriented mindset with a positive and caring attitude toward patients Benefits Paid time off Partially paid health insurance Optional dental, vision, and AFLAC coverage 401(k) Paid parking Competitive salary

A typical day for a Patient Advocate is utilizing systems/technology and coordinating efforts between patients, the patient doctor's offices, and the drug manufacturers to acquire and maintain required documentation to facilitate obtaining the patient/member's medication at no cost to the patient/member. The Patient Advocate will spend approximately 40-70% of their time on phone calls coordinating with doctors and patients to facilitate processes and collaborating with team members to ensure timely and responsive customer service. The other portion of time will include working in multiple systems documenting task statuses, updating key information, pulling data and reports. It will also include administrative responsibilities to include completion of the required paperwork for processing orders. Patient Advocates must have professional, personable, and caring communication skills, particularly over the phone. The ability to gain trust from the patients/members is a critical component of this role and is needed to obtain the sensitive and key information necessary to fulfill orders. The Patient Advocate must be self-driven and motivated with the ability to work under minimal supervision in a professional environment while meeting scheduled activities in a timely and efficient manner. Patient Advocate teams are highly collaborative, member focused and goal oriented. Duties and Responsibilities: Follow communication scripts when managing a member's communications. Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service. Adhere to established standards and guidelines with ability to help to recommend improved procedures. Inbound/outbound calls with customers to inform them of the company's solutions and maintain accurate information. Help members understand the program by answering questions and explaining procedures and providing general information. Call doctors' offices to obtain and maintain members' current prescriptions. Document member activities, phone call results and communication in our systems/software. Complete required paperwork adhering to compliance standards. Maintaining patient confidentiality and compliance regulations such as HIPAA. Required Skills and Qualifications: Excellent communication skills, both written and verbal. Substantial active listening skills. A patient and empathetic approach and attitude. Customer focus and highly adaptable to different personality types. Exceptional interpersonal and rapport building skills. Vigorous time management, organizational skills and attention to detail. Phone skills including the ability to incorporate appropriate phone etiquette. Creative solutions seeking. Comfortable working in fast paced environments. Adaptability and flexibility. Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications. Willingness and ability to learn about company's products, services, and processes. Coachable with a willingness to learn and a desire to succeed. Process oriented, with a focus on continuous improvement. Self-Motivated. Strong data input skills. Job Experience Preferences: Experience as a Pharmacy technician is strongly preferred. Experience in a highly customer service-oriented role. Experience in a Call Center or Customer Support environment. Compensation is commensurate with experience.

Processes credentialing and re-credentialing applications for the client. Reviews applications and prepares verification letters. Contacts various departments, licensing agencies, and insurance carriers to complete credentialing and re-credentialing applications. Provides support to the client in the collection and query of credentials of members of the client. Conducts Primary Source Verification (PSV) of credentials such as licenses, certifications, registrations, professional school education, postgraduate, residency, or specialty training, board certifications, work history, and current references. Conducts queries through the National Practitioner Data Bank (NPDB), the Defense Practitioner Data Bank (DPDB), the Department of Health and Human Services (DHHS) and TRICARE sanction data banks. Collects professional/peer references and completed clinical privileges, demographics, military and civilian practice history (including adverse privileging actions and malpractice history), health status, documentation of contingency and continuing education training, national provider identification number, and for non-personal services contract providers malpractice insurance information. Accurately loads appropriate data in the DoD Centralized Credentials Quality Assurance System (CCQAS). Keeps records and documentation of the applications and verifications maintained. Establishes and maintains updated CCQAS records. Researches and solves credentialing/re-credentialing problems; escalates more complex issues as appropriate. Tracks status of credentials for healthcare practitioners and provides required documents to clients to make accession, credentialing and privileging (C&P) decisions. Maintains relationships with Military Treatment Facilities and supported customers. Ensures providers are credentialed, appointed, and privileged with health plans, hospitals, and patient care facilities. Reviews records for regulatory compliance and quality assurance at a healthcare facility, insurance group, or similar organization, ensuring relevant regulations are met. Minimum Qualifications US Citizen with HS diploma or GED; Bachelor's Degree in healthcare or business field preferred Certified Provider Credentialing Specialist (CPCS) preferred 2-5 years of experience performing physician credentialing at a medical group, hospital or health plan. Must be able to Pass a government background check Other Job Specific Skills Strong customer focus, interpersonal, collaboration, written/verbal communication, prioritization and computer skills. Strong attention to detail and good organizational capability. Able to handle multiple simultaneous tasks and complete work projects in designed time frames. Knowledge of Department of Defense credentialing guidelines preferred. Experience using Centralized Credentials Quality Assurance System (CCQAS) and Defense Medical Human Resources System - internet (DMHRSi) a plus. Ability to handle confidential information on a daily basis in a professional manner. Ability to consistently maintain quality and production expectations. Possess proof-reading skills sufficient for auditing documents. Demonstrate familiarity with credentialing policies, guidelines, and regulations for the DoD credentialing process.

* Greets patients and visitors pleasantly * Checks patients into EMR * Scans all paperwork in EMR * Enters in patient demographics with accuracy * Monitors schedule to make sure all patients who are given tablet to complete questionnaires * Monitors reception area and patient flow, notifies patients of delays * Answers questions and gives information as requested * Obtains and/or verifies patient demographic and insurance information * Collects co-payments, self-pay rates and/or account balances at time of service * Schedules, cancels and reschedules patient appointments * Verifies HIPAA Authorization form and ID of anyone other that patient picks up medical records and/or prescriptions * Provides back-up coverage at check-in or check-out, which could include other offices * Provides back-up coverage for appointment scheduling Requirements 1 to 2 years experience working in a front office setting.

The Medical Secretary performs various functions in the lab to include data entry, answering telephones, mail distribution and assisting pathologists with secretarial functions JOB RESPONSIBILITIES ESSENTIAL FUNCTIONS: Perform data entry, answer telephones and direct calls to appropriate personnel and communicate with clients, as necessary. Prepare and send slides requested by other Pathology departments and file slides and paperwork. Routine clerical duties including filing, faxing, receiving and distributing mail, prepare billing copies, etc. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies. NON-ESSENTIAL FUNCTIONS: Work with other departments within PathGroup and subsidiaries. Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Other duties as assigned.

AWHS Medical Receptionist Job Description The Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at a physician's office. Other administrative duties may include completing letters, referrals, scheduling patient appointments, answering the telephone, taking payments, checking insurance eligibility and assisting in the office as needed. Reports to: Front Office Team Lead and Practice Administrator. Essential Duties/Responsibilities: Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members. Provides information about establishment, such as location of departments or offices, employees within the organization, or services provided. Checks patients in and gathers ID cards, insurance cards, and patient demographics when needed. Prepares a daily schedule of examinations for each provider. Uses Phreesia to ensure patients are properly checked-in. Retrieves patient files, checks for correct sequence of papers, inserts and scans new patient record forms, and places files in sequence for physician examination or treatment. Accurately scans patients chart documentation into the EMR in a timely manner. Accesses, prints and schedules new appointment requests received from website. Endeavors to keep patients on schedule by reminding provider of service delays. Assists ill or distraught patients as necessary. Calls 911, telephones taxis or family members when necessary for transportation. Maintains reception area in a neat and orderly condition. Assists patients with insurance papers and billing questions. Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents. Opens and sorts office mail. Delivers outgoing mail to the post office at end of day. Send packages and patient letters via FedEx, USPS, or UPS. Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed. As needed, schedules appointments for the physicians to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. As needed, receive payment and record receipts for services. Other office and reception duties as assigned and needed. Requirements Required Knowledge/Skills/Abilities: Knowledge of office policies and procedures to accurately answer questions from patients. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge and correct usage of medical terminology. Working knowledge of patient accounts and proper procedures. Ability to navigate and effectively use EMR. Knowledge and experience with Centricity EMR system is preferred. Ability to maintain confidentiality and professionalism. Ability to effectively and clearly communicate in writing, over the telephone, and in person with physicians, office staff, and patients. Ability to work as part of a team and promote a positive work environment. Ability to listen and understand information and ideas and adjust actions accordingly. Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to report to work on time and maintain attendance. Communicates with direct supervisor appropriately for necessary absences. Ability to follow AWHS policies and procedures, as listed and maintained in the AWHS handbook. Skilled in establishing and maintaining effective working relationships with other employees, patients, and the public. Skilled in organization, attention to detail, and task prioritization. Skilled in ability to exercise independent judgement and ability to proactively look for ways to help people. Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Skilled in understanding patient needs to provide exceptional customer service. Education and Experience: High school diploma or GED required; Associates degree or higher preferred. 2-3 years of previous administrative and clerical medical office experience. Experience using Phreesia and Centricity preferred. Experience operating office equipment. Experience in customer service field. Physical Requirements: Prolonged periods of sitting or standing at a desk and working on a computer in a stationary position. Must be able to remain in a stationary position for a prolonged period of time. Constantly operates a computer and other office machinery, such as a calculator, copy machine, computer printer. Must be able to lift up to 25 pounds at times and transport up to 25 pounds at a time short distances. Must communicate and comprehend effectively Potential stress if dealing with multiple tasks and staff members. Equal Opportunity Employer: Atlanta Women's Healthcare Specialists is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices. Atlanta Women's Healthcare Specialists participates in E-Verify to verify the authorization to work within the United States. We conduct pre-employment drug screening and background checks in accordance with federal and state laws and regulations.

As one of the largest general contactors in the Southeast, Choate considers our reputation as our number one asset, with future success founded upon the strength of our client relationships and our employees. Choate excels in both the base and interior construction with office locations in Atlanta, Charleston, Charlotte, Nashville, Raleigh, Tampa and Savannah. This role is posted for our Atlanta office but this able to work at any of our seven locations. We have an excellent opportunity for a Scheduling Specialist. This candidate must have experience in running active construction projects in the commercial sector. This candidate must understand how to create a construction schedule for upcoming projects. This role will evaluate Choate Construction's scheduling performance through training, process improvement, project support, and maintenance of operations standards. The Scheduling Specialist will refine and update Choate's project scheduling processes and maintain standards of quality and consistency for project schedules. Standards produced and maintained by the Scheduling Specialist will have the effect of ever improving the minimum possible outcome of project schedulers and providing a consistent and reliable product for clients, partners, and employee owners that rely on project schedules. The Scheduling Specialist will evaluate our existing software as well as suggest and implement updates to it. Skills and Qualifications: * Ten (10) years of construction experience in a role with regular scheduling responsibilities. * Preferred four-year degree in a construction related curriculum. * Experienced in developing comprehensive training regiments in the construction field for skilled development at various levels. * Experience in executing training through various platforms, including recorded , interactive, and in-person. * Provide situational training as requested by Directors of Operations and Project Executives, for teams with unique challenge or opportunities that are abnormally dependent of schedule acumen. * Can drive/fly to all Choate office locations, and be able to walk Choate project sites. * Proficient at working away from the office via Choate Construction's remote network access tools. What we offer: * Full Employee Benefits * Employee Stock Ownership Program(ESOP) * 401(k) plan * Paid Time Off * Matching Gifts Program * Clearly defined Company Core Values, Mission, and Vision. Choate Construction Company is 100% employee owned and provides excellent employment opportunities, where individuals work in a dynamic environment. The firm is built on the skills and the efforts of each employee and strives towards continuous development of a growing and prosperous business. Choate Constuction is an Equal Opportunity Employer and is committed to providing a safe work environment and to fostering the well being and health of its employees. Equal Opportunity Employer, including disabled and veterans.

Job Title: Wellness Coordinator (Part time) Pay Range: $16 - $20 per hour (with bonus) Chiropractic: At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care. The Opportunity: We are seeking enthusiastic, results-driven Wellness Coordinators to join our team at The Joint Chiropractic. In this role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available. As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care. Our Front Desk Coordinator positions have flexible scheduling options. Available shifts include: * Fridays: 9:30 AM - 7:15 PM * Saturdays: 9:30 AM - 5:30 PM * Sundays: 11:30 AM - 5:30 PM * Mondays: 9:30 AM - 7:15 PM Additional hours may be available. To remain active in the role, you must be able to work at least two shifts per week. Key Responsibilities: * Sales & Membership Conversion: Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors. Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages. Achieve individual sales goals by proactively engaging with patients and offering them personalized care options. * Customer Service & Patient Engagement: Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive. Build rapport and establish lasting relationships with patients, making them feel at home at every visit. Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care. * Clinic Operations & Organization: Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients. Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor. Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate. * Administrative Support: Assist patients in completing necessary paperwork and ensure all forms are processed correctly. Manage incoming calls, answering questions, and scheduling appointments as needed. Maintain patient records with attention to detail, ensuring confidentiality and accuracy. * Teamwork & Marketing: Participate in marketing and sales initiatives designed to attract new patients to the clinic. Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business. Qualifications: * Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment. * High school diploma or equivalent (Associate's degree or higher preferred). * Positive, upbeat attitude with a passion for helping others and driving sales. * Strong sales abilities, confident in presenting and closing memberships and service packages. * Willingness to learn, grow, and contribute to a high-performing sales culture. * Ability to work weekends and evenings as needed. * Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office. * There may be an expectation of flexibility, for location change on a day by day or week by week basis. * Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment. * Ability to lift up to 50 pounds. * Previous office management or marketing experience a plus. * Bilingual preferred. Why Join Us? * Competitive pay with performance-based incentives. * Work in a positive, team-oriented environment focused on wellness and customer satisfaction. * Opportunities for career advancement and growth. * Be part of a nationwide movement to make chiropractic care accessible and affordable to all. If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you!

This position requires adaptability to different situations and the hours may change in the future. Must possess strong leadership, communication, and time management skills. Must be detail oriented and can multi-task. Responsible for quality, consistency and overall customer service presentation to residents and guests. Maintains excellent knowledge of emergency response and access control procedures, electronic security control systems, logs, records, and forms of each building in span of control. This /Duties Summary is general in nature and may be changed, added to or reduced from time to time as needed. Your Responsibilities: * Assists in vacation, sick time, leave of absence, and last-minute shift assistance coverage. * Adheres to company policy in all assigned Properties. * Needs to have a reliable form of transportation and communication. * While on duty must be in Company approved attire and/or uniform, follow the Company dress code policy, and identification badges must always be displayed. * When on assignment, needs to maintain and treat their work areas in a neat and safe manner. All safety procedures must always be adhered to. Any safety issues must be brought to the attention of the Property Manager immediately. * Responsible for checking the fire alarm panel to ensure that it is in normal status. Reports any indicated troubles in writing to the Property Manager immediately. * Works according to given schedule from Director of Operations/Front Desk Coordinator, with close supervision. * Responds to emergency situations in a timely and efficient manner within two hours of notification. * Reports all complaints/issues to The Director of Operations/Front Desk Coordinator. * On call 24/7 for emergencies and call outs assigned by Director of Front Desk Operations/Front Desk Coordinator. This includes, but is not limited to weekends, nights, and holidays. * May be assigned other duties and responsibilities as required. Skills and Qualifications: * High school diploma or equivalency required. * Bachelor's degree from a four (4) year college or University in Hospitality Management preferred. * Two (2) to three (3) years of supervisory experience preferred. * Proficiency and working knowledge of Microsoft Office Applications including MS Excel, MS Word and MS Outlook preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to navigate the property/building quickly and easily as required to meet the job functions. * Complete all required forms. * Possess knowledge of multi-building operations * Ability to work extended hours, nights, and weekends based on project requirements. * Driving is required. What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $20.00 Hourly paid bi-weekly Schedule: Varies Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.

Job Description About Us Welcome to Journey, where the community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard. Our Vision Change the world, one heart at a time. Our Mission Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your journey is our privilege. The Heartbeat of Journey Our local leaders are the driving force behind our success. They're not just managers; they're passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They're your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies. Required Qualifications: High school diploma or equivalent preferred. One year of experience in shipping and receiving. Minimum 2 years of administrative experience is preferred. Working knowledge of medical terminology, anatomy and physiology, coding, and other aspects of health information preferred. Major Duties and Responsibilities: Inventory Management: Maintain accurate inventory records, organize storage areas, and ensure supplies are readily available across nursing units. Supply Ordering & Receiving: Order supplies from approved vendors, receive shipments, and route packing slips to department heads. Supply Distribution: Collect, fill, and deliver supply requisitions to designated units while ensuring smooth daily operations. Records Management: Organize, file, and maintain resident health information manually and electronically, ensuring records are complete and accurately assembled. Compliance and Privacy: Safeguard health information in accordance with established policies, procedures, and privacy regulations. Information Retrieval and Communication: Retrieve and deliver records as needed, assist with inquiries, and prepare documentation for insurance, Medicare, Medicaid, and other stakeholders. What We Offer Competitive pay Quarterly raises 401(k) with Voya Financial United Healthcare Insurance Free Life Insurance Company-provided smartphones for full-time care team members Opportunities for professional development and continuing education If you're ready to make a difference in the lives of others and join a team that truly cares, we'd love to have you apply. Together, let's change lives one heart at a time. #JointheJourney We are committed to equal opportunity. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact HR.

💼 Receptionist 🕒 Schedule: 3 Days/Week | 13-Hour Shifts ✨ About the Role As a Receptionist (Patient Experience Coordinator), you'll be the first point of contact for our patients - the person who sets the tone and makes people feel at ease. This role is perfect for someone with strong customer service skills who wants to do work that matters. No healthcare experience? No problem. If you've worked in hospitality, retail, or any fast-paced service role, you already have the foundation - we'll teach you the rest. 🧩 What You'll Do Greet every patient with warmth and professionalism Manage check-in/check-out, verify info, and assist with forms Answer phones and emails with clarity, kindness, and accuracy Schedule and confirm appointments Keep front desk area clean, calm, and welcoming Use digital tools and office systems efficiently Support teammates and adapt as needs shift 🌟 About Serenity At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven't found success with traditional treatments. Our mission is to help people take back their lives - and we're looking for team members who care deeply about making that happen. Requirements 🧠 What You Bring A people-first attitude with great communication skills Ability to multitask and stay calm under pressure Comfort using email, calendars, and scheduling systems A willingness to learn healthcare protocols and privacy practices 1+ year of customer-facing experience (retail, hospitality, etc.) High School Diploma or GED Benefits 🌱 Why You'll Love Working Here Purpose-Driven Work: Help people on their mental health journey Time Off That Matters: 10 PTO days (15 after year 1) + 10 paid holidays Great Benefits: 90% covered health, dental & vision insurance Future-Focused: 401k + internal growth opportunities Referral Bonuses: Get rewarded for bringing great people into the team

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - 20.00/hour, plus quarterly bonus/incentive potential Location: 10090 Medlock Bridge Rd. Suite 110, Johns Creek, GA 30097 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-JK2 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Job DescriptionBenefits/Perks Great small business work environment Flexible scheduling American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

Answer incoming calls and respond to patient inquiries in a professional and courteous manner Monitor and verify appointments scheduled Resolve patient complaints or issues by investigating problems and finding appropriate solutions Maintain patient records by updating account information and documenting interactions Follow communication procedures, guidelines, and policies when handling customer interactions Collect copays and outstanding balances at time of service. Update patient's information in the EMR to ensure information is current and up to date. Qualifications: Minimum 1 year Medical Receptionist experience required Preferred experience with athena One EMR Preferred experience with VOIP phone systems Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to multitask and prioritize tasks effectively Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

Job Description Are you an experienced healthcare professional ready to make a real impact? Do you want to be part of a team that values your skills and offers unique pathways for career growth? FYZICAL Therapy & Balance Centers is seeking a dynamic and compassionate Patient Care Specialist to join our team. This is more than just a job; it's an opportunity to be the heart of our practice, ensuring every patient feels valued and supported from the moment they connect with us. We're looking for a dedicated professional with a proven track record in a medical front office setting, who is ready to take their career to the next level. This part-time position (approximately 25 hours per week) offers a competitive pay range of $17.50 - $22 per hour, along with performance-based bonuses. Responsibilities What You'll Do As our Patient Care Specialist, you will be the central point of contact for our patients and a vital link to our clinical team. Your expertise will ensure a seamless and positive experience for every individual we serve. •Champion Patient Experience: Greet patients with warmth and empathy, creating a welcoming and supportive atmosphere that sets the tone for their entire healing journey. •Master of Scheduling: Expertly manage patient appointments and our multi-line phone system, optimizing our clinicians' schedules and ensuring patients receive timely care. •Insurance & Benefits Guru: Confidently handle all aspects of insurance verification and benefits authorization, providing patients with clear and accurate information about their coverage. •Communication Hub: Serve as a critical liaison between patients and our physical therapists, ensuring clear and consistent communication to facilitate the best possible outcomes. •Data & Records Management: Meticulously manage patient data, from initial intake to ongoing records, ensuring accuracy and confidentiality in our EMR system. Optional Career Growth Opportunities While your primary focus will be on exceptional patient care, we offer optional pathways for professional development based on your interests and career aspirations: Marketing & Community Outreach: Develop strategic relationships with referring physicians and execute targeted campaigns to expand our patient community and brand presence. Social Work & Patient Advocacy: Provide compassionate wellness support and connect patients with behavioral health resources as a bridge between clinical care and holistic well-being. Healthcare Operations & Practice Management: Drive operational excellence through process optimization, data analysis, and strategic initiatives that enhance practice efficiency and patient outcomes. Required Skills What You'll Bring We are looking for a high-caliber candidate who is passionate about patient care and has the experience to prove it. To be successful in this role, you must have: Proven experience in a medical front desk, patient registration, or other patient-facing role within a healthcare setting is absolutely required. Demonstrated expertise in running verification of benefits and insurance authorizations. Proficiency in patient scheduling and experience with EMR/EHR systems. Fluency in both English and Spanish is required to effectively serve our diverse patient population. •Exceptional interpersonal and communication skills, with a natural ability to build rapport and trust. •Strong organizational and time-management skills, with the ability to thrive in a fast-paced environment. •An Associate or Bachelor's degree (or student) in a related field such as Healthcare Administration, Marketing, Psychology, or Sociology is highly favorable. If you are a motivated and experienced healthcare professional looking for a rewarding part-time opportunity with the potential for growth, we encourage you to apply. Join us in our mission to provide exceptional care and make a lasting difference in the lives of our patients.

Job DescriptionPatient Concierge Representative | Entry Level | Bilingual Spanish (required) Job Type: Full-Time Schedule: Monday-Friday, 9:00 AM-6:00 PM Training Schedule (first two weeks): 8:00 AM-5:00 PM About Us We're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Patient Concierge Representative to our growing team; who is passionate about helping others and thrives in a fast-paced environment. A Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram. We offer a wide range of services under one roof, including general dentistry, pediatric dentistry, and oral surgery. Serving both pediatric and adult patients, we are committed to delivering a positive and memorable experience for every patient. The ideal Candidate Compassionate, detail-oriented, and adaptable Comfortable in a fast-paced, team-driven office Can-do attitude Key Responsibilities Answer incoming calls and emails promptly and professionally Make daily outbound calls to schedule patient appointments per clinic protocols Document all call interactions according to standard operating procedures Assist in resolving customer complaints with the support of the Customer Service Manager Enter new patient information into the practice management system Update existing patient records Required Qualifications Bilingual in Spanish (required) Previous customer service, call center experience is a plus Strong interpersonal, communication and organizational skills Customer service oriented with a professional demeanor Reliable, organized and collaborative team player Benefits Medical, Dental, and Optical Insurance (available after 90 days for full-time team members) Employee discount Paid Time Off (PTO) and Paid Holidays Opportunities for professional growth Dental experience is highly preferred Pay is based on experience Are you willing to consent to a background check including a criminal record check, employment, and education verification?

Job DescriptionDescription: Join our Team! Atlanta Autism Center is hiring a Bilingual Front Desk Intake Coordinator to assist in managing daily administrative operations. Scope The Front Desk Intake Coordinator is responsible for providing organization and support to the assigned center(s). You will primarily be responsible for answering and distributing phone calls, faxes, and emails directed to AAC. This will also include patient registration, scheduling, medical records, as well as a multitude of tasks related to front office functions as assigned by management. Job Type: Fulltime Salary: $15- $22/ hour Essential Duties and Responsibilities Answering all telephone calls for AAC as they come in and redirecting them to appropriate staff in a pleasant manner Schedules, coordinates and tracks all incoming and outgoing referrals Checks AAC voicemails at least 2x day, documents and distributes them to appropriate staff Maintains order/cleanliness of assigned workstations Insurance verification and collection of patient balances Schedules, coordinates and tracks all incoming and outgoing referrals Lab orders, processing and follow up on results Maintains schedules of assigned providers and resource Intake preparation including retrieving records from outside providers/institutions Returning any online, email and fax inquiries Appointment reminder calls as needed Other duties and tasks as assigned by management Requirements: Bilingual- Spanish preferred Occasional travel to other centers as needed is required Experience with ECW system is preferred Ability to speak clearly and concisely Ability to read, understand, and follow oral and written instruction Medical terminology Ability to develop goals, prioritize, organize and make most efficient use of time Ability to use individual judgment to solve problems and make decisions Ability to operate a computer and basic office equipment Demonstrated strong interpersonal, oral, and written communication skills Ability to transfer knowledge in a precise manner Non-Discrimination Statement: Atlanta Autism Center (AAC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. AAC complies with applicable laws regarding accommodations for qualified individuals with disabilities. We encourage individuals of all backgrounds to apply.

ReVive Orthopedics Spine & Sports Medicine is seeking an organized, welcoming, and detail-oriented Front Desk Coordinator to join our team. In this role, you will be the first point of contact for patients, visitors, and stakeholders. You will ensure that our front office operations run smoothly, uphold our high standards of patient care, and exemplify Revive Orthopedics' friendly and professional spirit. The ideal candidate is compassionate, detail-oriented, and committed to providing exceptional service. Key Responsibilities Patient Reception and Check-In Greet patients and visitors promptly and professionally. Verify patient information and ensure completion of required forms. Manage patient registration, update records, and maintain confidentiality in compliance with HIPAA regulations. Appointment Scheduling and Coordination Schedule patient appointments using Athena. Confirm and remind patients of upcoming appointments via phone and email. Coordinate with medical staff to maintain an efficient flow of patients through the clinic. Administrative and Clerical Support Answer and direct incoming phone calls, providing information or routing inquiries to the appropriate personnel. Maintain an organized, welcoming front-desk environment, including managing supplies and ensuring cleanliness. Collect co-pays, outstanding balances, and other payments from patients. Assist with processing insurance verification, authorizations, and prior approvals. Patient Relations and Communication Address and resolve patient concerns or direct them to the appropriate team member for follow-up. Communicate with insurance providers, referring providers, and third-party partners when necessary. Serve as a liaison between patients, medical professionals, and administrative staff. Quality and Compliance Adhere to all clinical policies, procedures, and regulatory guidelines. Respect and protect patient confidentiality, privacy, and rights at all times. Support quality improvement initiatives and maintain accurate, up-to-date documentation. Qualifications Education and Experience High school diploma or equivalent required; an associate degree or certificate in medical office administration preferred. Previous experience in a healthcare setting (ideally in orthopedics or a related specialty). Familiarity with Athena and practice management systems. Skills and Competencies Outstanding customer service and communication skills. Ability to multitask effectively in a fast-paced environment. Excellent organizational, time-management, and problem-solving abilities. Proficient with Microsoft Office Suite (Word, Excel, Outlook) and comfortable learning new software. Knowledge of insurance processes, including verifications and prior authorizations, is strongly preferred. Personal Attributes Positive, welcoming, and friendly demeanor. High level of attention to detail and accuracy. Strong sense of responsibility, confidentiality, and professionalism. Ability to collaborate and work effectively within a team. Why Join Us? ReVive Orthopedics Spine & Sports Medicine offers a collaborative environment focused on patient care excellence and professional growth. We provide a competitive benefits package, including: Medical Insurance Vision and Dental Insurance 401(k) Retirement Plan Paid Time Off and Holidays Mileage Reimbursement for travel to satellite offices Compensatory Bonuses based on productivity and performance Join our team to play a vital role in welcoming patients and ensuring great customer service that supports high-quality care. This position description is not intended to be a complete list of all responsibilities, duties, or skills required for the job and is subject to review and change at any time, with or without notice, in accordance with the needs of ReVive Orthopedic Spine & Sports Medicine. Since no position description can detail all the duties and responsibilities that may be required from time to time in the performance of a job, duties, and responsibilities that may be inherent in a job, reasonably required for its performance, or required due to the changing nature of the job shall also be considered part of the job holder's responsibility. Powered by JazzHR gh KJXl4e04

Front Desk Coordinator “Open Up” to A Whole New Dental Experience Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care. Wondering how this shapes your job experience? We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry. Pay Rate: $18/hour Responsibilities Skills Required to Make a Great “Impression” on Our Team Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments. Explains procedures and/or services to patients using dental knowledge. Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate. Tracks appointments due to no-shows, cancellations, and late arrivals Qualifications So How Can You “Fill” This Role? High School Diploma or equivalent (Associate's degree preferred) 1-5 years of customer service, insurance, or dental experience preferred Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed “Brace” Yourself… It only Gets Better Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us Comprehensive benefits package, including 401k Constant opportunities for career growth and continuing education An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients Equal Opportunity Employer We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law. #NADG3 We can recommend jobs specifically for you! Click here to get started.