Medical receptionist jobs in Knoxville, TN - 378 jobs
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Rapid Access Coordinator
Adecco Us, Inc. 4.3
Medical receptionist job in Knoxville, TN
Adecco Healthcare & Life Sciences is hiring a **Rapid Access Coordinator** in **Knoxville, TN** ! This role is in person / onsite. Please review the details below and apply with an updated resume.
Type** : Temp to hire
**Schedule** : Part time - 24 hours per week - shift times (7:00AM-7:00PM)
**Pay** : $18.00 to $20.00 per hour based on experience
**Responsibilities of the Rapid Access Coordinator** :
+ Coordinates and facilitates appropriate patient transfer and consult requests from referring facilities in accordance with established clinical guidelines and protocols and EMTALA within established timeframes.
+ Coordinates and facilitates appropriate direct patient admissions from physician offices and ambulatory outpatient centers in a timely manner.
+ Coordinates and schedules tele-medicine consults for emergency departments and inpatient facilities.
+ Utilizes effective and professional communication to act as liaison on behalf of the patient between physicians, hospital staff, and referring facilities.
+ Obtains and documents accurate patient clinical information relevant to transfers or direct admissions and clearly communicates information to accepting physicians.
+ Demonstrates the ability to triage and prioritize patient acuity utilizing critical thinking skills, clinical decision making and acquired knowledge to assist in assessing situations and facilitating patient flow through the continuum of care.
+ Obtains verbal admission order from the provider for patient type/status (inpatient, observation, etc.) and appropriate level of care (critical care, telemetry, medical, etc.) Enters order into eCare.
+ Obtains accurate patient demographic information from referring facilities and physician offices to perform patient quick registration.
+ Immediately requests bed placement for patients and communicates bed numbers back to referring facilities or physician offices. In the event of delays in bed assignment, perform patient status checks and coordinate placement. In event of urgent placement involves the ED physician and/or Clinical or System AOC.
+ Monitors and communicates daily system bed status across the organization. Maintains an up-to-date and accurate profile of bed capacity across all facilities, including the number of patients holding for a bed in the emergency departments, surgery and other patient holding areas. Elevates capacity issues to System Clinical AOCs, hospital CAOs and CNOs.
+ Immediately elevates transfer acceptance issues to the appropriate level of system and facility leadership
+ Schedules appointments for Outreach Link for emergency department patients who need follow-up treatment and/or resources for mental health or substance misuse.
+ Coordinates air transportation when needed.
+ Follows appropriate hand-off protocols at shift change including giving full patient report, completing all patient transfer documentation and patient status orders, and logging off the telephone
+ In the event of an unexpected telephone downtime and/or power outage, opens an urgent ticket with the Help Desk to implement Crisis Link and WiFi phones and immediately initiates proper downtime action steps.
+ Completes all necessary training and refers to facility acceptance guidelines and protocols to coordinate transfers and admissions. Attests quarterly to a review of all guidelines and protocols. Checks emails on a routine basis to stay up to date on process changes that need to be implemented immediately. Maintains an awareness of all services and capabilities.
+ Completes appropriate patient follow-up and manages expectations related to transfer requests in a timely manner (i.e., follow-up when additional testing requested by accepting physician, needed data for stroke/neurology transfers, when physicians request a patient be transported immediately, etc.)
+ Demonstrates proficiency in working with the Patient Checklist, Flowboard, eCare, eCare Schedule Book, STAR and other office-oriented systems as needed.
+ Completes necessary reports and assignments during call downtime.
+ Follows policies, procedures, and safety standards. Completes required education assignments annually. Works toward achieving goals and objectives, and participates in quality improvement initiatives as requested.
+ Performs other duties as assigned.
**Qualifications** **of the Rapid Access Coordinator** :
+ High School Diploma / GED
+ Licensed as an EMT, Paramedic, or LPN in the state of TN
+ Two years of experience in a health-related field
**Why work for Adecco?**
+ Weekly Pay
+ 401(k) Plan
+ Skills Training
+ Excellent medical, dental, and vision benefits
**Pay Details:** $18.00 to $20.00 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
Military connected talent encouraged to apply
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to **********************************************
The Company will consider qualified applicants with arrest and conviction records in accordance with federal, state, and local laws and/or security clearance requirements, including, as applicable:
+ The California Fair Chance Act
+ Los Angeles City Fair Chance Ordinance
+ Los Angeles County Fair Chance Ordinance for Employers
+ San Francisco Fair Chance Ordinance
**Massachusetts Candidates Only:** It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.
$18-20 hourly 2d ago
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Scheduler
Accura Engineering & Consulting Services 3.7
Medical receptionist job in Knoxville, TN
Job Title: Scheduler ***Work Location: Atlanta, GA *** Salary: Based on experience and will be discussed with manager in interview
Duties/Responsibilities
:
Perform as-built schedule analysis for contractor requests for equitable adjustment and claims to determine impact on construction schedule in support of construction management activities related to federal and state government projects
Create and implement Critical Path Method (CPM) Baseline Schedule with latest version of Primavera P6
Update monthly construction schedule with narratives and progress analysis
Ensure contractor's schedules logically plan the work, clearly identify activity sequence and contract milestones, predict completion dates
Provide an accurate as-built record of the project's progress from NTP to final acceptance; assessing the reasonableness of the proposed schedule durations, cost loading, activity coding and work breakdown structure
Participate in all monthly schedule review meetings with the client and contractor to review/analyze progress; scheduling filtering, sorting, producing and analyzing project schedule reports utilizing Primavera
Perform schedule impact analysis for modifications; producing schedule impact analysis for modifications
Produce schedule fragnets for inclusion in change order documentation
Perform analysis on current and future workload in the latest version of Primavera P6
Provide manpower resourcing reports
Analyzes contractor schedules and advises client on acceptability of schedule revisions
Education/Experience:
Bachelor's Degree
A minimum of 10 years of scheduling experience with large federal government construction projects
Experience with latest version of Primavera P6 software which includes 01 32 01.00 10 (Project Schedule) is required
Experience using RMS 3.0
CMAA Certified Construction Manager (CCM) or
AACE
Planning
and
Scheduling Professional
(PSP) Certifications, preferred
Benefits:
Competitive salary based on experience.
Comprehensive health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Professional development and career advancement opportunities.
A supportive and collaborative work environment.
Equal Opportunity Employer (U.S.) all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, sexual orientation, gender identity, or any other characteristic protected by law. Accura uses E-Verify in its hiring practices to achieve a lawful workplace. *******************
$38k-64k yearly est. 59d ago
Patient Care Coordinator - West Hills Clinic
Results Physiotherapy 3.9
Medical receptionist job in Knoxville, TN
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Knoxville, TN
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$21k-30k yearly est. Auto-Apply 30d ago
EMR Helpdesk Specialist
DCI Donor Services 3.6
Medical receptionist job in Knoxville, TN
Job Description
DCI Donor Services (DCIDS) is looking for a dynamic and enthusiastic team member to join us to save lives!! Our mission at DCIDS is to save lives through organ donation and we want professionals on our team that will embrace this important work!! DCIDS is currently seeking an EMR Helpdesk Specialist who will be responsible for facilitating and managing Electronic Medical Record (EMR) system access to support organ and tissue donation activities. This role involves coordinating with hospitals, DCIDS staff, and managers to ensure smooth access to various hospital EMR systems, troubleshooting access issues, and maintaining accurate records of access statuses.
A key component of this role is building and maintaining strong relationships with hospital IT departments and administrative personnel. The EMR Helpdesk Specialist will serve as the primary liaison for EMR access, ensuring clear communication and ongoing collaboration with key hospital contacts. This is an onsite role.
COMPANY OVERVIEW AND MISSION
For over four decades, DCI Donor Services has been a leader in working to end the transplant waiting list. Our unique approach to service allows for nationwide donation, transplantation, and distribution of organs and tissues while maintaining close ties to our local communities.
DCI Donor Services operates three organ procurement/tissue recovery organizations: New Mexico Donor Services, Sierra Donor Services, and Tennessee Donor Services. We also maximize the gift of life through the DCI Donor Services Tissue Bank and Sierra Donor Services Eye Bank.
Our performance is measured by the way we serve donor families and recipients. To be successful in this endeavor is our ultimate mission. By mobilizing the power of people and the potential of technology, we are honored to extend the reach of each donor's gift and share the importance of the gift of life.
With the help of our employee-led strategy team, we will ensure that all communities feel welcome and safe with us because we are a model for fairness, belonging, and forward thinking.
Key responsibilities this position will perform include:
EMR Access Coordination & Maintenance
Assist OPO employees in obtaining and maintaining secure access to hospital EMR systems.
Track and manage access requests, renewals, and expirations across multiple hospital systems.
Maintain up-to-date records of employee access credentials, permissions, and compliance requirements.
Ensure adherence to hospital-specific access policies and procedures.
Facilitate timely communication regarding employee terminations to ensure prompt deactivation of hospital EMR access.
Assist in periodic user access audits to ensure proper security controls and compliance with hospital policies.
Relationship Management & Communication
Establish and maintain strong working relationships with hospital IT and administrative personnel.
Serve as the primary point of contact between Clinical Services, Tissue Recovery Services, Bridge 2 Life Center, Quality, IT and Hospital Development regarding EMR access.
Document and maintain records of key hospital IT and administrative contacts, policies, and procedures.
Regularly engage with hospital stakeholders to stay informed of changes in EMR access requirements and system updates.
Communicate effectively with employees and managers about access requirements, status updates, and troubleshooting steps.
Training, Process Improvement & Documentation
Identify opportunities to streamline access management processes and implement improvements.
Develop and maintain instructional documentation for employees on accessing and troubleshooting EMR systems.
Provide basic training on essential EMR functions such as locating patient charts, printing documents, and navigating key system features, in alignment with hospital-specific workflows.
Establish best practices for tracking and managing EMR access efficiently.
Troubleshooting & Technical Support
Resolve access issues related to EMR systems, VPNs, and virtual machines.
Provide guidance and support to employees experiencing login difficulties or system errors.
Work with hospital IT departments to escalate and resolve complex access problems.
Escalate and coordinate with DCIDS IT helpdesk and HIM Program Manager where appropriate
Performs other related duties as assigned.
The ideal candidate will have:
Associate's or bachelor's degree in health information management, information technology, or a related field preferred.
Experience working with hospital EMRs (e.g., Epic, Cerner, Meditech) is highly desirable.
Prior experience in healthcare IT, medical records management, or a similar administrative role is a plus.
Experience working in an OPO, hospital, or healthcare IT environment and familiarity with HIPAA regulations and security protocols related to EMR access is desirable.
Strong organizational and attention-to-detail skills to track and manage multiple access requests.
Excellent communication and interpersonal skills to collaborate with internal and external stakeholders.
Ability to develop and maintain relationships with hospital IT and administrative personnel.
Problem-solving skills to troubleshoot EMR access issues effectively.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Proficiency in Microsoft Office Suite (Excel, Word, Outlook)
We offer a competitive compensation package including:
Up to 184 hours of PTO your first year
Up to 72 hours of Sick Time your first year
Two Medical Plans (your choice of a PPO or HDHP), Dental, and Vision Coverage
403(b) plan with matching contribution
Company provided term life, AD&D, and long-term disability insurance
Wellness Program
Supplemental insurance benefits such as accident coverage and short-term disability
Discounts on home/auto/renter/pet insurance
Cell phone discounts through Verizon
**New employees must have their first dose of the COVID-19 vaccine by their potential start date or be able to supply proof of vaccination.**
You will receive a confirmation e-mail upon successful submission of your application. The next step of the selection process will be to complete a video screening. Instructions to complete the video screening will be contained in the confirmation e-mail. Please note - you must complete the video screening within 5 days from submission of your application to be considered for the position.
DCIDS is an EOE/AA employer - M/F/Vet/Disability.
$25k-31k yearly est. 16d ago
Medical Receptionist
American Family Care Fountain City 3.8
Medical receptionist job in Knoxville, TN
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $15.50 - $17.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$15.5-17 hourly Auto-Apply 27d ago
Full-Time Front Desk Coordinator
The Joint Chiropractic 4.4
Medical receptionist job in Sevierville, TN
Front Desk Coordinator - Full Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires availability weekdays and some weekends.
Compensation and Benefits
Starting pay: $20 - $22 per hour plus
Healthcare Reimbursement, PTO, and holiday pay [if applicable]
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$20-22 hourly Auto-Apply 6d ago
Patient Service Rep / Medical Front Desk
University Physicians' Association, Inc. 3.4
Medical receptionist job in Knoxville, TN
Join Our Well-Established OB/GYN Team as a Patient Service Rep!
We're a respected and fast-growing obstetrics and gynecology practice looking for a full-time administrative team member who is passionate about patient care. If you're motivated, detail-oriented, and thrive in a fast-paced environment, this is a great opportunity to build your career alongside supportive providers and staff.
Job Type: Full Time - Monday - Friday 8am-4:30PM
Job Location: Knoxville, TN (Main Office Located at UT Medical Center Campus)
Why You'll Love Working With Us:
We offer a supportive team environment and a full benefits package, including:
Paid Time Off (PTO), Holiday Pay, & Sick Leave
Medical, Dental, and Vision Insurance
Short-Term & Long-Term Disability
Life Insurance, Critical Illness, Hospital Indemnity Coverage
401(k) with company match and immediate vesting
And more!
What You'll Do:
As the first point of contact for our patients, you'll play a key role in creating a positive and welcoming experience. Responsibilities include:
Greeting patients warmly and checking them in promptly
Helping patients complete necessary forms for the electronic health record (EHR) and billing
Updating demographic and insurance information, verifying eligibility, and collecting co-pays
Ensuring smooth patient flow through efficient front-office processing
Answering questions related to registration or billing
Directing medical inquiries to the appropriate clinical staff
Scheduling patients with the appropriate provider
Scanning and uploading documents into the EHR
Performing additional administrative duties as needed
This is a great opportunity for someone who wants to grow their career in healthcare administration and be part of a caring, patient-centered practice.
Requirements
What We're Looking For:
6 months to 1 year of prior medical office experience
A positive, professional, and patient-focused attitude
Strong time-management and organizational skills
Ability to work well in a fast-paced, team-oriented environment
$28k-33k yearly est. 5d ago
Medical Receptionist/Patient Administrator
Revida Recovery Centers LLC
Medical receptionist job in Knoxville, TN
Description:
Purpose:
The primary purpose of the Patient Administrator is to maintain office functions of the
Center, which include answering phone calls; verifying insurance and Medicare;
obtaining authorizations and scheduling patients; keeping records medical by Federal,
State, and County guidelines, as well as by the Company's established policies and
procedures.
The position creates an atmosphere of warmth, personal interest, positive emphasis,
and a calm attitude when visiting with staff, patients, and visitors.
Duties:
The Patient Administrator will efficiently assist patients in navigating the check-in
and check-out processes and address patients' needs related to these functions.
Collaborates with the Office Manager in all decision-making regarding special
circumstances that may present with patients. Collecting and correctly recording all
payment and billing transactions, using established payment methods and
insurance billing protocols.
Physical, Emotional Demands, and Work Conditions:
Work is sedentary and ambulant with occasional physical exertion (lifting 30 or
more pounds, walking, standing, etc.) ability to support patient weight in case of
emergency or disability requiring assistance. Must be able to see, stoop, sit,
stand, bend, reach, and be mobile (whether natural or with accommodation).
Quality of hearing (whether natural or with accommodation) must be acceptable.
Must be able to communicate both verbally and in writing. Must be able to relate
to and work with mentally and physically ill, disabled, emotionally upset, and
hostile patients.
Must be emotionally stable and exhibit the ability to display coping skills to deal
with multiple situations. Risk of exposure to infections, bloodborne pathogens,
and other potentially infectious materials or contagious diseases. For this reason,
"Universal Precautions" must always be followed.
The Patient Administrator should understand, support, and comply with the
established workplace violence, ADA, EEOC, and Corporate Compliance
program and commit to worker safety, health, and patient safety. Subject to work
schedule and shift changes.
Supervision/ competency evaluations: Supervision and competency evaluations are
provided through facility monitoring activities, direct observation, staff meetings, in-services, management meetings, individual meetings, Employee Improvement
processes, reporting, interactions, strategic planning, outcomes, and annual
competency review.
Competencies:
Collects payment for services rendered.
Accurately records payments received.
Verifies patients' demographics on each visit, including checking ID and
insurance eligibility/information.
Accurately enters demographic and accounting information.
Reconciles end of day reports
Answers phone calls professionally and promptly.
Schedules all patient follow-up visits.
Submits prior authorizations as required for all treatment services.
Responds to all requests for medical records and processes by HIPAA and Part
42 CFR confidentiality requirements.
Coordinates the delivery of prescriptions as authorized by the treating physician.
Accurately compiles medical records, adhering to state and federal regulations
and best practice guidelines.
Demonstrates competency in Microsoft Word and Excel.
Types and enters data with accuracy and attention to detail.
Actively proofreads and edits written communication and patient documentation.
Maintains accuracy of credit card transactions and entering payments.
Effectively directs and organizes daily responsibilities and workflow.
Establishes and maintains appropriate boundaries with patients, Multidisciplinary Treatment Team, and colleagues.
Always exhibits a professional demeanor
Requirements:
Patient Administrator Requirements:
Education: High School Diploma or equivalent
Experience: Must have experience working in a medical office
environment, preferably in the mental health and substance abuse fields.
Competent in using computers, email, printers, scanners, facsimile, and
multiline phone systems. Previous experience with electronic health records
is preferred.
Special Requirements: Knowledge of applicable State Code of Regulations and
42 Code of Federal Regulations (CFR) Part 2. Compliance with accepted
professional standards and practices; Ongoing adherence to the NAADAC Code of
Ethics and any other applicable Codes of Ethics for their respective profession.
Continuing Education & Professional Licensing/Certification Requirements: The
employee is expected to participate in appropriate continuing education as requested
and required by their immediate supervisor. In addition, the employee is expected to
accept personal responsibility for other educational activities to enhance job-related
skills and abilities. The employee must attend mandatory educational programs and
maintain current professional certifications as delineated above in their state, in good
standing.
While this job description is intended to reflect the job requirements, management
reserves the right to add or remove duties from jobs when circumstances (e.g.,
emergencies, changes in workload, rush jobs, or technological developments)
dictate. Furthermore, they do not establish an employment contract and are
subject to change at the employer's discretion.
$24k-30k yearly est. 27d ago
THL Care Coordinator
Clarvida
Medical receptionist job in Knoxville, TN
at Clarvida - Tennessee
Clarvida's success is built on the strength of our people: individuals who bring the right skills and a deep commitment to our mission of improving lives and communities. Our employees are empowered to bring their full potential to the table, ensuring long-term success for our team and those we serve.About your Role:As a THL Care Coordinator, You will provide therapeutic interventions, case coordination and/or resource linkage to clients and other involved parties (i.e. family, DCS, Court personnel, non-relative supports, etc.) to affect identified needed changes within the individual or family.Perks of this role:
Competitive pay of $18.27 per hour
Does the Following Apply to You?
A Bachelor's degree in a Human Service discipline from an accredited four-year college or university
1 year of experience working with children/adolescents in a therapeutic, community-based treatment environment
What we offer: Full Time Employees:
Paid vacation days that increase with tenure
Separate sick leave that rolls over each year
up to 10 Paid holidays*
Medical, Dental, Vision benefit plan options
DailyPay- Access to your daily earnings without waiting for payday*
Training, Development and Continuing Education Credits for licensure requirements
All Employees:
401K
Free licensure supervision
Pet Insurance
Employee Assistance program
Perks @Clarvida - national discounts on shopping, travel, Verizon, and entertainment
Mileage reimbursement
Cellphone stipend
*benefits may vary based on Position/State/County Application Deadline: Applications will be reviewed on a rolling basis until the position is filled. If you're #readytowork we are #readytohire! Now hiring! Not the job you're looking for?Clarvida has a variety of positions in various locations; please go to******************************************** To Learn More About Us: Clarvida @ ************************************************** Clarvida is an equal opportunity employer with a commitment to diversity. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, sexual orientation, gender identity, disability, veteran status or any other protected characteristic. We encourage job seekers to be vigilant against fraudulent recruitment activities that are on the rise across the healthcare industry. Communication about legitimate Clarvida job opportunities will only come from an authorized Clarvida.com email address, A [email protected] email (the email address for which will change upon your reply) or a personal LinkedIn account that is associated with a Clarvida.com email address.
$18.3 hourly Auto-Apply 60d+ ago
Registration Coordinator
Tennessee Orthopaedic Alliance, East Tn 4.1
Medical receptionist job in Knoxville, TN
Full-time Description
Tennessee Orthopaedic Alliance is the largest orthopaedic surgery group in Tennessee. TOA concentrates on the diagnosis and treatment of disorders and injuries of the musculoskeletal system which allow our patients to live their best life. Ninety plus years later we are advancing the practice of orthopaedic surgery throughout the state.
There are a number of reasons why TOA is an employer of choice; here are a few of them:
Stability - TOA has been in Middle Tennessee since 1926 and has expanded to over 20+ locations across the state!
Impact - TOA's team members use our careers - whether in our clinics or our business office - to make a positive difference in the community by building relationships and helping patients live their best life.
Work Environment - The TOA team focuses on fostering an excellent working environment; one of positivity, collaboration, job satisfaction, and engagement.
Total Rewards - TOA offers a comprehensive suite of benefits, including Medical, Dental, Paid Time Off, and more. Our 401(k) plan provides a company match, safe harbor match and profit-sharing match to go along with your contributions.
The main function of a Registration Coordinator is to greet patients as they arrive at the Center and ensure all the necessary paperwork is completed and that the patient is registered in an accurate, efficient, and timely manner.
Readies the Center for opening.
Runs surgery schedule for clinical staff.
Processes incoming demographic sheets, pathology reports, etc from the fax/computer and distributes to the appropriate staff.
Verifies petty cash and reports any discrepancies to manager.
Prepares patient charts and adds any additional documentation.
Handles incoming mail.
Greets patients and families as they arrive to the facility.
Registers patient, confirming all information previously loaded. Corrects any discrepancies.
Copies insurance cards and driver's license. If not available, utilize standard form in its place.
Collects any co-pays and/or deductibles. Enters payment and makes note in any applicable system.
Prepares receipts for any money collected.
Takes completed chart to appropriate clinical area.
Monitors the schedule and charts for arrival of patients. Makes appropriate notation for no shows and notifies appropriate staff.
Makes appropriate financial arrangements, if not previously made, in accordance with facility policy and procedures.
Enters appropriate notes on patient accounts as it pertains to insurance, benefits, financial arrangements, etc.
Views next day's schedule and verifies charts are available for every patient - including an insurance verification sheet for each.
Pulls insurance verification sheets for the next day's PAT appointments.
Pulls old charts, if applicable, for the next day's PAT appointments.
Answers incoming calls and directs accordingly.
Runs pre-verification tickler for the next business day and completes any outstanding insurance verifications. Noting in applicable system.
Possesses a good working knowledge of the facility's Managed Care Grid and reimbursement.
Maintains a professional rapport with co-workers and physicians.
Works closely with pre-op staff regarding registration of patients and coordinates check in as needed.
All other duties as assigned.
Hours: M-F 5:30am-2:00pm
Requirements
High school graduate. Business College 1-2 years preferred.
1-3 years in a related job field.
Computer training, typing, clerical duties and effective communication skills.
$22k-35k yearly est. 60d+ ago
Patient Care Coordinator - West Hills Clinic
Upstream Rehabilitation
Medical receptionist job in Knoxville, TN
Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Knoxville, TN
Are you looking for a position in a growing organization where you can make a significant impact on the lives of others?
What is a Patient Care Coordinator?
A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic.
Our Patient Care Coordinators have excellent customer service skills.
Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day.
A day in the life of a Patient Care Coordinator:
Greets everyone who enters the clinic in a friendly and welcoming manner.
Schedules new referrals received by fax or by telephone from patients, physician offices.
Verifies insurance coverage for patients.
Collects patient payments.
Maintains an orderly and organized front office workspace.
Other duties as assigned.
Fulltime positions include:
Annual paid Charity Day to give back to a cause meaningful to you
Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance
3-week Paid Time Off plus paid holidays
401K + company match
Position Summary:
The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation.
Responsibilities:
Core responsibilities
Collect all money due at the time of service
Convert referrals into evaluations
Schedule patient visits
Customer Service
Create an inviting clinic atmosphere.
Make all welcome calls
Monitor and influence arrival rate through creation of a great customer experience
Practice Management
Manage schedule efficiently
Manage document routing
Manage personal overtime
Manage non-clinical documentation
Manage deposits
Manage caseload, D/C candidate, progress note, and insurance reporting
Monitor clinic inventory
Training
o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates.
Complete quarterly compliance training.
Qualifications:
High School Diploma or equivalent
Communication skills - must be able to relate well to Business Office and Field leadership
Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision
As a member of a team, must possess efficient time management and presentation skills
Physical Requirements:
This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment.
This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed.
This position is subject to sedentary work.
Constantly sits, with ability to interchange with standing as needed.
Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations.
Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation.
Constantly uses repetitive motions to type.
Must be able to constantly view computer screen (near acuity) and read items on screen.
Must have ability to comprehend information provided, use judgement to appropriately respond in various situations.
Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs.
Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder.
This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship.
Please do not contact the clinic directly.
Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily.
CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
$22k-34k yearly est. Auto-Apply 30d ago
Patient Care Coordinator-Tennessee Smiles
Bebright
Medical receptionist job in Knoxville, TN
We are looking to hire a Front Desk/ Patient Care Coordinator who is excited about a fun and rewarding career in the Pediatric Dental field!
WHO WE ARE:
At Tennessee Smiles we strive to make every visit a fun and positive experience and to build self-confidence in each and every one of our patients. As a dual service dental practice, we are in a unique position to serve your family's dental and orthodontic needs. Excellent oral health is vital for a child's development, and Drs. Mark Britton, Darryl Phillips, Jim Hollingsworth and Andy Turner are here to help every step of the way.
Visit our website: ************************ to learn more.
WHO WE ARE LOOKING FOR:
Proven experience in a customer service or administrative role, preferably in a dental/healthcare setting.
Strong communication and interpersonal skills.
Knowledge of dental terminology, procedures, and insurance processes is beneficial.
Ability to multitask, stay organized, and work in a fast-paced environment.
RESPONSIBILITIES:
Greet and welcome patients in a friendly and professional manner.
Verify and update patient demographic information.
Maintain a clean and organized reception and lobby area.
Answer phone calls, emails, and inquiries promptly, addressing patient concerns and questions.
Schedule and confirm patient appointments efficiently, considering dentist availability and treatment requirements.
Coordinate and manage the dental appointment calendar to optimize the daily schedule.
Verify and update patient insurance information.
Collect and process payments for services rendered.
Provide patients with information on treatment costs, insurance coverage, and payment options.
Collaborate with dental staff to coordinate patient care and address any scheduling conflicts.
Maintain a clean and organized reception area.
Address patient concerns and complaints professionally and promptly.
Collaborate with the dental team to find solutions to patient issues.
We offer a fun and fast-paced work environment with flexible work hours, competitive salaries, and excellent benefits packages.
Tennessee Smiles participates in E-verify.
$22k-34k yearly est. Auto-Apply 14d ago
Patient Experience Coordinator I
Sees Management LLC 4.5
Medical receptionist job in Knoxville, TN
Job DescriptionDescription:
ABOUT US:
Our focus is to provide our patients with the best healthcare experience through innovation, professionalism, and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled, and empathetic to our patients' needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys, and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training.
KEY RESPONSIBILITIES:
Patient Care Coordination
Assist in providing exceptional care by ensuring timely and accurate appointment scheduling, ensuring patients are well-informed about their visit times, and any needed documentation for their appointments (ex: insurance cards, copays, existing patient balances, etc.)
Ensure smooth patient registration by performing all needed pre-registration tasks.
Accurately collect and verify patient information during check-in, ensuring that all forms, insurance details, and personal data are completed correctly and securely.
Provide prompt responses to patient inquiries and concerns, ensuring all communication is clear, professional, and empathetic.
Document patient interactions, updating systems to ensure the accuracy and completeness of patient records while adhering to HIPAA regulations.
Ensure 20/20 Patient Experience by:
Anticipating patient's registration and billing needs,
Anticipating patient's needs, such as water, snacks, etc.
Providing consistent customer care
Feedback Collection & Patient Advocacy
Address and resolve minor patient concerns, escalating more complex issues to local leadership, when necessary.
Assist patients in navigating the healthcare system, providing information on services, policies, and procedures to ensure clarity.
Ensure smooth patient registration by demonstrating competent data entry accuracy.
Collaboration & Administrative Support
Maintain patient records, ensuring that all necessary documentation is accurately filed and easily accessible.
Provide general support to Patient Experience teams, contributing to the continuous improvement of patient care practices.
Assist with scheduling follow-up appointments and ensuring timely communication regarding patient care plans.
Support the implementation of departmental initiatives aimed at improving patient satisfaction and overall care.
Other Responsibilities
Demonstrate a strong commitment to confidentiality, ensuring that all patient information is protected and handled in compliance with applicable regulations.
Provide general support to Patient Experience teams, contributing to the continuous improvement of patient care practices.
Strong attention to detail, ensuring accurate record-keeping and documentation.
Participate in all required training and employee engagement activities.
Proficient with Microsoft Office Suite or related software
Excellent verbal and written communication skills.
Excellent organizational skills and attention to detail.
KNOWLEDGE, SKILLS, AND ABILITIES:
Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication.
Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
Analytical mind- capable of out-of-the-box thinking to solve problems.
Professionalism- Displaying cautious, helpful, and ethical behavior. Maintaining composure even under difficult and challenging circumstances.
Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients.
Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes.
Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
OWNERSHIP SKILLS:?
Help foster a positive workplace environment that encourages accountability, collaboration, and transparency.??
Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses.?
Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner.?
Aligning job responsibilities and projects with the company's goal and mission.?
Pro-active measures in daily work that anticipates problems and develops solutions.?
Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays.?
Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback.?
Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities.
Offer solutions to problems rather than presenting issues.
Ask for constructive feedback regarding job performance.???
Share responsibility for actively maintaining "workload items" for clinical and support buckets.
BENEFITS & PERKS:?
Generous PTO allowance
Holiday Pay
Health, Dental & Vision?
Life Insurance
Short-term disability
Long-term disability
401k with discretionary match?
Uniform Allowance (clinic only)
Professional Development
SEES Group LLC is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.
Requirements:
KNOWLEDGE, SKILLS, AND ABILITIES:
Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication.
Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership.
Analytical mind- capable of out-of-the-box thinking to solve problems.
Professionalism- Displaying cautious, helpful, and ethical behavior. Maintaining composure even under difficult and challenging circumstances.
Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients.
Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes.
Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness.
Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization.
Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism.
Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company.
Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities.
PHYSICAL REQUIREMENT:
Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making.
Must be able to be stationary for prolonged periods of time.
COGNITIVE REQUIREMENT:
Executes tasks independently.
Learns and memorizes tasks.
Maintains concentration/focus on tasks.
Performs task in a demanding environment requiring multi-task and prioritize work.
Must be comfortable working and interacting with large groups of people daily.
$28k-37k yearly est. 21d ago
Patient Coordinator at Knoxville Pediatric Dentistry
Specialty Dental Brands
Medical receptionist job in Knoxville, TN
Full-time Description
Knoxville Pediatric Dentistry is seeking a friendly, organized, and compassionate Patient Coordinator to join our well-established pediatric dental team. With a strong reputation for exceptional patient care and a fun, family-focused environment, this is a wonderful opportunity to grow your career in a supportive, patient-centered practice. The ideal candidate is motivated, detail-oriented, and passionate about creating positive experiences for children and their families.
Website: KP Dentistry!
Why Join Us?
Warm, team-oriented pediatric dental environment
Strong focus on patient experience and family communication
Modern practice with advanced dental technology
Opportunities for professional growth and development
Well-established practice trusted by families in the community
Experience & Key Responsibilities:
Greet patients and families warmly and serve as the first point of contact
Schedule appointments, confirm visits, and manage patient flow
Coordinate treatment plans, insurance verification, and financial discussions
Maintain accurate patient records and documentation
Provide exceptional customer service before, during, and after appointments
Perform other duties and responsibilities as assigned by management
Comprehensive Benefits Package:
Medical, Dental, Vision, and 401(k)
Paid holidays
Paid time off
Requirements
Previous dental or medical front office experience preferred
Experience working with children and families strongly preferred
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Ability to multitask in a fast-paced, family-focused environment
Positive attitude with a patient-centered mindset
Team members are expected to uphold the culture outlined in the SDB Handbook, with a focus on our core values and any additional responsibilities as defined
Join our team and be part of a practice dedicated to excellence in specialty care. If you're ready to take your career to the next level, apply today!
Salary Description $17-$19 hourly
$17-19 hourly 4d ago
Front Desk Receptionist
ADVU Advanced Urology C
Medical receptionist job in Knoxville, TN
Why Join Us?
At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.
We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!
:
The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
Primary Duties & Responsibilities:
To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.
Schedule appointments and assist with scheduling any additional testing directed by the physician.
Ensure all required patient paperwork is compiled for that day's appointments.
Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
Scan the patient's driver's license and insurance card(s) front and back into Ntierprise.
Ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment within Practice Management.
Reconcile payment batches at the end of every day and turn them in to the Site Manager.
Schedule follow-up procedures and coordinate any local ASC cases.
Assist patients with the completion of the Phreesia registration system.
As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications:
Minimum High School Diploma or GED required.
Minimum of two (2) years of front office experience, preferably in a medical setting.
1 - 2 years of customer service.
Knowledge, Competencies & Skills:
Excellent customer service.
Attention to detail and willingness to learn.
Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
Strong communication skills, both verbal & written.
Proficient computer software and database skills.
Comfortable working in a fast-paced environment.
Very comfortable asking probing questions to patients.
Must demonstrate a caring, compassionate, and patient attitude.
Maintain HIPAA compliance.
Multitasking and proactive problem-solving.
Ability to type 40 Words Per Minute.
Direct Reports:
N/A.
Travel:
Ability to travel to other sites as necessary.
Physical Requirements for the Job:
Able to sit, stand and or walk throughout the day.
Intermittently required to stoop, bend, speak, and listen.
Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
$24k-30k yearly est. Auto-Apply 6d ago
Front Desk Receptionist
Opco Cua Opco
Medical receptionist job in Knoxville, TN
Why Join Us?
At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.
We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!
:
The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
Primary Duties & Responsibilities:
To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.
Schedule appointments and assist with scheduling any additional testing directed by the physician.
Ensure all required patient paperwork is compiled for that day's appointments.
Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
Scan the patient's driver's license and insurance card(s) front and back into Ntierprise.
Ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment within Practice Management.
Reconcile payment batches at the end of every day and turn them in to the Site Manager.
Schedule follow-up procedures and coordinate any local ASC cases.
Assist patients with the completion of the Phreesia registration system.
As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications:
Minimum High School Diploma or GED .
Minimum of two (2) years of front office experience, preferably in a medical setting.
1 - 2 years of customer service.
Knowledge, Competencies & Skills:
Excellent customer service.
Attention to detail and willingness to learn.
Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
Strong communication skills, both verbal & written.
Proficient computer software and database skills.
Comfortable working in a fast-paced environment.
Very comfortable asking probing questions to patients.
Must demonstrate a caring, compassionate, and patient attitude.
Maintain HIPAA compliance.
Multitasking and proactive problem-solving.
Ability to type 40 Words Per Minute.
Direct Reports:
N/A.
Travel:
Ability to travel to other sites as necessary.
Physical Requirements for the Job:
Able to sit, stand and or walk throughout the day.
Intermittently required to stoop, bend, speak, and listen.
Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
$24k-30k yearly est. Auto-Apply 10d ago
Front Desk Receptionist
TNUA Tennessee Urology Associates C
Medical receptionist job in Knoxville, TN
Why Join Us?
At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care.
We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, and vision insurance, corporate discounts, and much more!
:
The Front Desk Receptionist provides superb customer service to patients & staff and support for the office, independently and with minimal supervision.
Primary Duties & Responsibilities:
To create a positive and professional first impression of the practice and to show the patients a “we care” attitude.
Schedule appointments and assist with scheduling any additional testing directed by the physician.
Ensure all required patient paperwork is compiled for that day's appointments.
Collect co-pays and past balances at check-in and enter them into the batch for the day in Practice Management.
Reviews for completeness and accuracy and then enters required patient demographics and clinical information into Practice Management and EHR.
Scan the patient's driver's license and insurance card(s) front and back into Ntierprise.
Ensure all required referrals are obtained, scanned into the EMR, and linked to that day's appointment within Practice Management.
Reconcile payment batches at the end of every day and turn them in to the Site Manager.
Schedule follow-up procedures and coordinate any local ASC cases.
Assist patients with the completion of the Phreesia registration system.
As part of the requirements of your position, you are expected to travel to other sites within a reasonable geographic region.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities required of the employee for this job. Duties, responsibilities, and activities may change at any time, with or without notice.
Qualifications:
Minimum High School Diploma or GED required.
Minimum of two (2) years of front office experience, preferably in a medical setting.
1 - 2 years of customer service.
Knowledge, Competencies & Skills:
Excellent customer service.
Attention to detail and willingness to learn.
Proficient knowledge of medical terminology, ICD-9, and CPT-4 Codes.
Strong communication skills, both verbal & written.
Proficient computer software and database skills.
Comfortable working in a fast-paced environment.
Very comfortable asking probing questions to patients.
Must demonstrate a caring, compassionate, and patient attitude.
Maintain HIPAA compliance.
Multitasking and proactive problem-solving.
Ability to type 40 Words Per Minute.
Travel:
Ability to travel to other sites as necessary.
Physical Requirements for the Job:
Able to sit, stand and or walk throughout the day.
Intermittently required to stoop, bend, speak, and listen.
Frequently lift and or move up to 10 pounds and occasionally lift and/or move up to 25 pounds.
$24k-30k yearly est. Auto-Apply 12d ago
Office Coordinator - Front Desk/Call Center
Poulin Willey Anastopoulo, LLC
Medical receptionist job in Knoxville, TN
Job DescriptionDescription:
We're hiring an Office Coordinator to be the first friendly face (and voice) for our clients.
If you love helping people feel welcome, can juggle front desk responsibilities with ease, and thrive in a professional yet compassionate environment, this could be the perfect fit.
As an Office Coordinator at Poulin | Willey Trial Lawyers, you'll be the first point of contact for clients and visitors-whether in person or over the phone. You'll make sure every interaction leaves a positive impression while also helping our legal teams stay organized and connected.
What You'll Do
Greet clients and visitors warmly, creating a professional and welcoming experience.
Answer and route incoming calls with clarity, empathy, and urgency.
Collect and log basic intake information in our case management system (Litify).
Transfer clients to the right team members and ensure every call is documented accurately.
Schedule and coordinate in-office meetings, including conference room use.
Keep the office environment clean, organized, and client-ready at all times.
Participate in team meetings to stay aligned on client service standards and goals.
Uphold our Core Values in every client and team interaction.
Requirements:
Previous experience in front desk, office administration, or client-facing service.
Customer service or call center experience strongly preferred.
Excellent communication skills-both written and verbal.
Organized, detail-oriented, and comfortable managing multiple priorities.
Professional, empathetic, and client-centered approach.
Familiarity with office or case management systems (Litify experience a plus).
High school diploma or equivalent required; additional training in office administration or customer service is a plus.
$21k-29k yearly est. 2d ago
Veterinary Receptionist
Alliance Animal Health 4.3
Medical receptionist job in Morristown, TN
Moyers Veterinary Hospital is fast paced, well-established multi-doctor small animal practice in Morristown, TN. We offer many services to provide the best comprehensive care to our patients including Wellness Services, Preventative Care, Urgent Care, Emergency & Critical Care, General Surgery, Internal/External Medicine, Digital Full Body X-Ray, Ultrasound, Full In-House Laboratory, In-House Pharmacy, Cold Therapy Laser, & more.
Moyers Veterinary Hospital is located in Morristown, Tennessee, which is part of the region known as the Lakeway area. Panther Creek State Park is a 1,435-acre park located on the Cherokee Reservoir just outside of Morristown City limits. The Park has 17 hiking trails covering more than 30 miles of terrain at all levels of difficulty. Hikers can enjoy magnificent views of Cherokee Lake and the Cumberland Mountains. There are also more than 15 miles of mountain biking trails and 7 miles of horseback riding trails. A boat ramp offers access to the lake and is great for fishing and water sports.
Nearby Knoxville, Sevierville, Gatlinburg, and Pigeon Forge offer many activities and events for the entire family. Pigeon Forge is home to Dollywood, one of the top theme parks in the country.
To learn more about us click here.
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay range between $11 to $15 per hour depending on experience
We offer our staff:
* Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Holiday Pay
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full-time employment status vs part-time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
$11-15 hourly 14d ago
Medical Receptionist - Harriman, TN
Crossroads Treatment Centers
Medical receptionist job in Harriman, TN
Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Since 2005, Crossroads has been at the forefront of treating patients with opioid use disorder. Crossroads is a family of professionals dedicated to providing the most accessible, highest quality, evidence-based medication assisted treatment (MAT) options to combat the growing opioid epidemic and helping people with opioid use disorder start their path to recovery. This comprehensive approach to treatment, the gold standard in care for opioid use disorder, has been shown to prevent more deaths from overdose and lead to long-term recovery. We are committed to bringing critical services to communities across the U.S. to improve access to treatment for over 26,500 patients. Our clinics are all outpatient and office-based, with clinics in Georgia, Kentucky, New Jersey, North and South Carolina, Pennsylvania, Tennessee, Texas, and Virginia. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients.
Day in the Life of a MedicalReceptionist
Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations.
Maintain friendly, professional attitude towards patients, offer a “white glove” experience.
Provide an exceptional experience by guiding new patients through their intake process.
Collect urine and saliva samples for patient drug screens as needed
Maintains daily financial records and reports
Coordinates with medical and clinical staff to coordinate intakes
Provides clerical and logistical support
Oversees patient accounts and financial responsibilities
Education and Experience requirements
At minimum, High School Diploma or GED required.
Customer Service experience in a fast paced environment preferred.
Experience in healthcare, addiction medicine, office administration preferred.
Lived Addiction experience is a plus.
Schedule
Monday-Friday; 8:00am-4:00pm
Position Benefits
Have a daily impact on many lives.
Excellent training if you are new to this field.
Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate.
Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events.
Opportunity to save lives everyday!
Benefits Package
Medical, Dental, and Vision Insurance
PTO
Variety of 401K options including a match program with no vesture period
Annual Continuing Education Allowance (in related field)
Life Insurance
Short/Long Term Disability
Paid maternity/paternity leave
Mental Health day
Calm
subscription for all employees
How much does a medical receptionist earn in Knoxville, TN?
The average medical receptionist in Knoxville, TN earns between $21,000 and $33,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Knoxville, TN
$27,000
What are the biggest employers of Medical Receptionists in Knoxville, TN?
The biggest employers of Medical Receptionists in Knoxville, TN are: