Medical Receptionist Jobs in Lakeland South, WA

Our client, a major streaming service company, is seeking a personable and proactive Front Office Coordinator to join their team in Seattle, WA. As the first point of contact for employees, guests, and vendors, you'll create a welcoming, inclusive environment while supporting the day-to-day operations that keep our office running smoothly. This is an exciting opportunity for someone who thrives in a dynamic, people-centered role and enjoys collaborating cross-functionally. **Please note that this is a 6-month, onsite, contract role based in Seattle, WA. Pay will be $25-$27/hr. Key Responsibilities: Create an inclusive, professional, and welcoming environment by greeting all guests, candidates, and visitors with warmth and authenticity Manage front desk operations including answering inquiries, routing communications, and coordinating visitor check-ins with internal employees Order and manage inventory for front desk and workplace supplies Assign, monitor, and complete internal employee requests via Slack and Zendesk Support the Workplace Team with special projects and administrative initiatives Collaborate with internal teams (e.g., security, food & beverage, administration) to ensure a seamless workplace experience Perform administrative tasks including report compilation, document scanning, audits, and data tracking Maintain cleanliness and hygiene in reception areas, copy stations, and other shared spaces Conduct regular office walk-throughs to address maintenance and organizational needs Restock supplies in shared areas such as copy stations to ensure daily operational readiness Assist with onsite events, including setup in both internal suites and shared conference rooms Coordinate with security to support emergency procedures, including safe evacuations when necessary Qualifications: 1-2 years of relevant experience in a front desk, hospitality, or workplace support role Excellent communication and interpersonal skills Comfortable using Slack, Zendesk, or similar tools to manage requests and workflows Highly organized, detail-oriented, and responsive to evolving needs Ability to work independently while also collaborating with cross-functional teams Passion for creating a welcoming and inclusive environment Please submit your resume for consideration! You can use www.workgrades.com to collect and manage your references for free and share them with us or anyone else you choose. We suggest that you ensure you have updated your LinkedIn profile and that you start collecting your references early. We will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Initiative for Hiring.

Job Title: Information & Referral Specialist, King County 2-1-1 Reports to: Director of Essential Services Job Type: Full-time/non-exempt Payrate: $26.01/hour Schedule: Mon - Fri, 9 am - 5 pm Union Representation: OPEIU Representation Duration: We believe we have secure funding for this role through the end of 2025. For our purposes it will be considered a permanent, full-time role that is fully benefitted and subject to all of the terms of our other positions. Transparent and open conversations may occur in the future regarding funding for 211 in the state of WA that may potentially be different for 2026 which may lead to potential changes to the delivery of this service to the community as a result. Program Summary: Our Mission at Crisis Connections is to foster resilience and wellbeing for all by connecting people to accessible and compassionate support. We value accountability, collaboration, continuous improvement, respect and diversity, equity, inclusion & belonging. If you want to support our communities by connecting people to essential health and human services, we would love to have you apply for our Information & Referral Specialist position. Position Summary: 211 Information & Referral (I&R) Specialists are responsible for providing high quality, comprehensive support to King County 211's inquirers via phone, email, chat and text. I&R Specialists assess callers' needs, complete intakes, provide appropriate information & referrals, are responsible for keeping complete and accurate documentation, and complete other duties and special projects as assigned. I&R Specialists are reliable, organized and compassionate. Specialists are flexible problem-solvers who are eager to learn, willing to listen to callers and happy to help those in need. Those with specific interests in contact center operations, data, human services and more may have opportunities to develop unique skillsets. King County 211 We are a busy contact center (no sales or telemarketing) serving King County residents seeking information and access to essential health and human services. We are part of the crisis response system, providing information and referrals to a variety of resources including (but not limited to) food, shelter, rent, utility assistance, legal, health and employment services utilizing our comprehensive resource database. At King County 211 you will be part of a supportive, team-focused environment that provides a unique opportunity for growth and professional development. You will receive extensive training to navigate our resource database and learn about the non-profit, government and specialized programs available in King County. King County 211 is open Monday - Friday, 9am - 5pm. Scheduling flexibility within these hours is required. Qualifications and Required Skills: Problem-solvers with a positive attitude and desire to learn and help others! Contact center background strongly preferred. Excellent verbal and written communication skills, including ability to respond to callers with patience, objectivity and without judgement. Thrive in a fast-paced environment where attention to detail is crucial. Ability to work in a structured setting where punctuality, attendance and a positive attitude are essential. Ability to multi-task using a database while simultaneously providing excellent customer service. Comfortable using technology with a demonstrated ability to troubleshoot basic problems. Associate's degree or experience in related field helpful. Requirements Computer Skills Assessment: Crisis Connections requires a basic Computer Skills assessment to measure computer literacy and skills. The assessment is approximately 15 minutes in length and timed. HR will provide a link to complete the test after screening qualified candidates. This assessment will be completed on the candidate's personal computer. Upon request, candidates may take the assessment at one of our 2 office locations as accommodation. Additional accommodations for the assessment are provided upon request. MS Office Skills Assessment: Candidates to this role will be required to complete an MS Office Skills Assessment to measure their ability to use MS Office tools such as PowerPoint, Word, and Excel. Technology Requirements: Smart phone with ability to download and use Multi-factor Authentication (MFA) application. For Remote / Hybrid positions · High speed internet (wired ethernet connection preferred). No Cellular or Hotspots. · A quiet and confidential designated working area. Working Conditions: Individuals in this position should be able to sit or stand for lengthy periods of time. Individuals will need to be able to wear a headset or earphones as they take calls and attend meetings. Individuals will need to manage several IT/software platforms at once and be able to function in an environment with moderate noise and distraction. · This position will expose you to conversations about suicide, mental health issues and staff responding to crisis situations. Thriving employees means a thriving mission: We work hard to embrace diversity and inclusion. We welcome everyone's lived experiences, cultures, and expertise, at Crisis Connections because it strengthens our team and the care we provide to the community. BIPOC, persons with disabilities, and members of the LGBTQ+ community are strongly encouraged to apply. We are dedicated to supporting our employees by offering excellent benefits and career progression opportunities. · Excellent medical, dental, and vision coverage including an 100% employer paid option for certain plans and coverage tiers. · Annual wage increases · Generous Paid Time Off & 12 Paid Holidays · Discount on ORCA transit pass · Free Parking & Flexible Schedules · Growth opportunities · Self-care tools & weekly check ins with your supervisor Voluntary Benefits · Short-term and long-term disability · Flexible Spending Accounts (FSA) · 403B Retirement Plan Offers of Employment: All offers of employment are contingent upon successful completion of a background check including a Criminal History Report and Reference Check. DISCLAIMER: The information presented indicates the general nature and level of work expected of employees in this classification. It is not designed to contain, or to be interpreted as, a comprehensive inventory of all duties, responsibilities, qualifications, and objectives required of employees assigned to this job. As an adaptive organization, responsibilities can and will change in alignment with greater efficiencies and mission metrics. EQUAL EMPLOYMENT OPPORTUNITY AND NON-DISCRIMINATION: Crisis Connections (CC) is committed to equal opportunity for all employees and applicants. CC does not discriminate with regards to hiring, assignment, promotion, or other conditions of staff employment because of race, color, religion, sex, national origin, age, marital status, sexual orientation, gender, gender identity, veteran status, disability, genetic information, or any other status protected under local, state, or federal law. In accordance with the Americans with Disabilities Act, upon request, reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of our positions. Crisis Connections is an equal opportunity employer. We value having employees whose skills, experience and background reflect the diverse populations we serve.

Receptionist Quail Park of Lynnwood Have you always wanted a fun and rewarding job? Do you have a sincere passion for working with seniors? If so, come join the Quail Park of Lynnwood team as a Receptionist! The ideal candidate will deliver a professional and welcoming first impression to all visitors, guests, and current and potential residents. This person must have excellent customer service and communication skills, and a basic understanding of administrative and clerical procedures and tasks. Must have the ability to multi-task with an emphasis on customer service in a busy environment. Position is 24 hours per week, 8 hour shifts working Friday-Sunday. What You'll Do: Receptionist Welcome guests, employees, and clients who arrive at the community and direct/assist accordingly Assist residents with questions and concerns Answer all phone calls promptly and address caller questions in a courteous and professional manner Take accurate and thorough telephone messages and connect caller with appropriate staff member Create a positive first impression of the community by maintaining a neat and tidy reception area and presenting self in a professional manner Respond to emergency calls from residents and alerts appropriate care staff in a timely manner Send out and receive mail, documents, supplies and packages Maintain office supplies and reorder as necessary Manage schedules of staff as needed and schedule appointments as required What We're Looking For: Receptionist At least 1 year experience working as a receptionist preferred Previous experience working with seniors preferred Proficient in Microsoft Office Suite Excellent written and verbal communication skills Reliable and consistent attendance Professional, courteous and patient Strong ability to multi-task and thrive in a busy environment Must maintain current CPR/First Aid credentials What We Offer: Medical, Dental and Vision Insurance (Full-Time) Retirement Plan Contribution Match Vacation and Sick Time Paid Holidays Team Member Meals And more! See our benefits here! Why Join Us? Quail Park of Lynnwood / Living Care Lifestyles offers a supportive work environment where your contributions are valued, and your professional growth is encouraged. You'll be part of a team dedicated to making a positive difference in the lives of our residents, providing compassionate care that honors their dignity and individuality. Ready to take the next step in your career and join our team of dedicated professionals? Apply today and be a part of something truly rewarding! Rate of Pay: $20.00-$23.00/hour PM21 Powered by JazzHR Compensation details: 20-23 Hourly Wage PIdf282029b8cc-37***********3

Join the Leader in Brain and Mental Health At Amen Clinics Inc./Mindworks Innovations Inc. our vision is bold: to be known as the best brain and mental health company in the world. Every member of our team plays a vital role in making that vision a reality-delivering exceptional care, advancing innovation, and changing lives every day. At Amen Clinics, Inc/Mindworks Innovations Inc. we're proud to be an Employee Stock Ownership Plan (ESOP) company. That means every employee is also an owner-sharing in the success and growth of the organization. As part of our team, you won't just be contributing to our mission-you'll be building long-term value for yourself and your future. Ownership isn't just a benefit here; it's a mindset we bring to everything we do. The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive. Essential Duties and Responsibilities: Greets, checks-in and checks-out patients Handles new and existing patient inquiries Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate Collects and posts patient payments Answers phone calls and emails relaying information and requests accurately and delivering messages as needed Schedules, reschedules and cancels patient appointments Provides support to their assigned doctor and assists other PCCs as needed Provides supplement and nutraceutical information to patients and answers questions as needed Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws Qualifications and Requirements: High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred A minimum of 2 years professional experience in a clinic or medical practice required Knowledge, Skills and Abilities: Knowledge of general clinic or medical practice processes Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication Excellent organizational and time management skills Ability to identify and resolve problems Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers Ability to maintain confidentiality of sensitive and protected patient information Ability to work effectively as a team player and provide superior customer service to all staff and leadership Dress Code Requirements : Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire Company will purchase one additional set at employee's annual work anniversary Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Frequent sitting for long periods of time Frequent typing and viewing of computer screen Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone Frequent hearing, listening and speaking by telephone and in person Occasionally required to stand, walk, reach with hands and arms, stoop or bend Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day Work Environment: The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work indoors in temperature-controlled environment The noise level is usually moderate with occasional outbursts from patients during treatment

Woodcreek is seeking Medical Receptionists and Patient Appointment Coordinators (PAC) to provide outstanding quality care to our patients. We are hiring for the below shift(s): Hire #1: Monday 9:00 AM - 6:00 PM, Tuesday 9:00 AM - 6:00 PM, Friday 9:00 AM - 6:00 PM, Sunday 9:00 AM - 4:00 PM (PAC, 30.5 hours at our Sunrise Clinic) Hire #2 (PART - TIME): Thursday 9:00 AM - 6:00 PM, Friday 9:00 AM - 6:00 PM, Saturday 9:00 AM - 2:00 PM (Reception, 21 hours at our Puyallup and Bonney Lake Clinics) Hire #3: Monday, Tuesday, Wednesday, Thursday, Friday 11:30 AM - 8:00 PM (Reception, 40 hours at our Bonney Lake Clinic) Hiring Range Medical Reception: $20.15 - $25.93 per hour; Pay Range: $20.15 - $31.71 per hour.Hiring Range Patient Appointment Coordinator: $22.21 - $28.41 per hour; Pay Range: $22.21 - $34.60 per hour. At a Glance If you like a fast-paced environment and family atmosphere, we're the right fit for you! We offer great benefits and competitive pay, including attractive shift differentials for evenings and weekends. We also provide benefits for most employees dependent upon hours scheduled - like medical/dental/vision coverage, life insurance, paid vacation, paid sick time, tuition assistance, a 401(k) with employer match, paid holidays, and an incentive program for staff with an opportunity for bonuses. Plus, we have an awesome culture! If you are AMAZING and want to join a company that is big enough to offer competitive pay and benefits but still small enough to feel like family, join the Woodcreek team! We have great longevity among our employees because we hire the best candidates, spend the time needed to train them thoroughly, and give them a place they're proud to work at. Following this formula for nearly 40 years gives Woodcreek its reputation for providing the best care our patients can get. About Woodcreek Who is Woodcreek Provider Services? WPS is a company specializing in healthcare support for medical practices. Our mission is to return joy to clinical practice, and we do that by managing our clients' practices and providing them with great clinical and administrative support staff. This allows our provider clients to focus on delivering care to their patients, knowing that the day-to-day management of their business is handled by professionals committed to its success. Our Hiring Process You see this ad and apply directly on our careers page at woodcreekhealthcare.com to send in your resume (and prove you're amazing) Our hiring team contacts you to set up an interview The first and second interviews take place We agree that you're the right person for the job and you realize how awesome we are and come work with us! The Receptionist Role The Medical Receptionist demonstrates the Woodcreek Provider Services mission statement and core values of integrity, respect, commitment, trust, and self-sacrifice in his or her everyday duties as a healthcare team member. The Medical Receptionist is the first contact for all who come to Woodcreek. The Medical Receptionist greets visitors, answers questions, schedules appointments, and checks patients in for their visit, following the protocols, policies, and procedures of Woodcreek Provider Services. The Patient Appointment Coordinator Role The Patient Appointment Coordinator demonstrates the Woodcreek Provider Services mission statement and core values of integrity, respect, commitment, trust, and self-sacrifice in their everyday duties as a member of the healthcare team. They are the first contact for all who call a Woodcreek-Managed Clinic. The Patient Appointment Coordinator greets visitors, answers high call volumes, answers questions, and schedules appointments, fully verifying, registering, and validating every appointment following the protocols, policies, and procedures of Woodcreek Provider Services. Woodcreek is an equal employment opportunity employer.

South Sound Radiology is hiring for a Patient Services Representative (PSR) II. Our ideal candidate is a dedicated and detail-oriented individual with excellent customer service skills. The position requires an individual who is able to provide compassionate support, ensure a seamless registration process with accurate data entry, and deliver excellent service over the phone to a high volume of callers efficiently and productively. Strong knowledge of medical insurance and prior-authorization is essential. Location: Beautiful Olympia, Washington. Geographically located between the salt waters of the Puget Sound and the fresh waters of Budd Inlet and the Deschutes River. The South Sound offers stunning views of Mt. Rainier and the Olympic Mountain range. Compensation: Hourly wage range is $22.37 - $32.34. Wage is based on multiple factors, including but not limited to direct job-related experience, knowledge, skills, abilities, and employment status. Work Schedule: Monday - Friday, Day Shift (9:00 am-5:30 pm) Benefits: 2 Medical plans to choose from, dental, vision, life, and LTD HSA and FSA available A 401(k)-employer match, with a profit-sharing component Up to 21 paid days off per year 8 paid holidays annually Life and disability insurance Learning opportunities through professional development programs Educational Assistance Mid-year performance increase Discretionary end of year service bonus Position Summary: The role requires multitasking in a fast-paced environment, demonstrating patience and the ability to collaborate effectively with coworkers. Attention to detail and accuracy are key, as is the ability to provide exceptional service to both patients and colleagues. Compassion, teamwork, and a positive attitude are at the heart of this position. Performs a variety of clerical functions that support the overall Imaging Center Ensure accuracy in medical imaging scheduling, including exams and procedures Adapt to changes in a fast-paced, dynamic environment Provide compassionate and professional customer service to patients and callers Efficiently multitask in a demanding call center setting Possess strong knowledge of prior-authorization, insurance, and registration processes Provide accurate cost estimates for imaging procedures Collaborate closely with technologists to coordinate exam/procedure protocols Assist co-workers daily to ensure smooth operations and team-oriented success Maintain professional correspondence with both internal staff and external providers Support and respond promptly to inquiries and referrals from the patients and referring providers Knowledge to respond to patient questions regarding routine billing and insurance matters Accurately enter incoming orders in a timely manner Ability to meet or exceed performance metrics, with a focus on quality, accuracy, and timeliness Ability to de-escalate conflict situations with minimal supervisory assistance but able to recognize when a situation is beyond individual training/expertise and requires assistance Qualifications and Requirements High School diploma or equivalent Minimum of 1 year experience in a customer service position, required. Minimum of 1-year medical office experience. Knowledge of medical insurance preferred Must be very proficient in computer skills, multi-tasking and working with several software programs at the same time Demonstrates a professional demeanor in appearance and behavior in all work-related interactions To protect physicians, employees, and patients of Radia from contracting COVID-19 and to help prevent the spread of COVID-19, Radia requires that all Health Care Setting Workers receive a COVID-19 vaccination, subject to the exemptions. New hires will be required to present written proof of COVID-19 vaccination or a written request for an Exemption within 30 days of hire. About Radia South Sound Radiology is an Imaging Center of Radia. Radia is one of the largest and most progressive radiology groups in the nation. Our team of more than 200 board-certified radiologists, with specialty training in everything from Mammography to Neuroradiology and Musculoskeletal to Interventional, provide more than 50 hospital and specialty clinic partners with on-site radiology coverage and interpretations. #INDSSR

The Medical Records Specialist is responsible for providing support to the Health Information Management department and outpatient sites by organizing, evaluating and processing medical records requests. Must be able to compile, process, and maintain medical records of patients in a manner consistent with medical, administrative, ethical, legal, and regulatory requirements of the healthcare system. Responsible for processing both phone and faxed requests for medical records, to include printing images from PACS, gathering reports, completing documentation for all incoming and outgoing films/CDs. Position assists in answering incoming calls for a high volume phone queue. Responsible for working with patients and provider offices to complete necessary release for information documentation in accordance to department protocols and HIPAA standards. Works with patients to ensure records are prepared in a timely manner for pick up and release. This position must be able to meet and support the workflow demands of a fast paced, customer focused service environment in a clinic setting. Pay and Benefits: Pay: New employees can expect to be offered $18.31 - $21.78 per hour based on relevant experience, skills, and abilities. Benefits + Perks: Prioritize your work / life balance - No on-call or overnight shifts! Medical, dental and vision benefits Available HSA and FSA options Mental health and wellness benefits through our Employee Assistance Program (EAP) Basic life insurance, and long term disability coverage Robust 401K package: Automatic 3% employer contribution on day one + up to 3% employer match Accrue up to 17 days of PTO per year for all eligible new employees Generous PTO rollover + PTO cash out opportunities 9 paid holidays Annual, automatic compensation growth path Profit sharing Options for Legal / ID Protection, and more Location: This is an onsite role based out of our Administrative office in Downtown Tacoma, WA. Free, secure parking is provided at this location. Schedule: 1.0 FTE - 40 hours - Monday - Friday - 8:30AM - 5PM Essential Job Functions: Retrieve patient medical records for physicians, technologists, other medical personnel, and patients. Utilize electronic systems in order to obtain prior images and reports for a patients upcoming visit. (PACS, EMS, EPIC, Emix) Protect the security and confidentiality of medical records to ensure that HIPAA compliance is maintained. Answers high volume phone calls in a timely manner to meet department call expectations. Handles Release of Information (ROI) according to state and HIPAA guidelines. Maintain- continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. Prepares paperwork for image interpretation with a high degree of accuracy, to include locating previous examinations and reports, locating outside priors for scheduled appointments when necessary. Prepare and update EMR/film jackets, daysheets, and other documents, when needed, to appropriate departments timely. Review records for completeness and accuracy according to company policy and state and HIPAA guidelines. Utilizes appropriate systems for the tracking of medical record discs, reports, films, and all other medical records. Push digital images electronically via PACS systems. When appropriate, maintain e-mix system by pushing and purging studies per expected process. Keep physicians, technologists, or other medical personnel informed by communicating availability or unavailability of records. Resolves medical record discrepancies by collecting and analyzing information. Set up attorney requests. Coordinate cases with HIM/Legal teams. Where appropriate, receive, sort, and deliver all incoming mail. Include courier and interoffice deliveries as needed. Where appropriate, manage the postage machine ensuring adequate funds are available. Coordinate supply needs with management and Purchasing department. Check work e-mail daily. Follow the HIPAA privacy and security policies and procedures. Perform all other related duties as assigned. Qualifications: Education/Work Experience High school diploma or GED required, Associates degree preferred. Previous imaging medical records experience preferred. Minimum 1 year of recent, related experience, or equivalent combination of education, training, and experience. Familiar with medical terminology, and able to understand it. Job Knowledge/Skills Ability to demonstrate effective customer service skills. Ability to carry out ongoing office administration tasks. Knowledge of practices, behaviors, applicable laws, rules, and regulations governing proper medical conduct. Knowledge of processes and procedures for documenting patient information from intake to archiving. Knowledge of medical records systems. Must exhibit high level of accuracy and have strong attention to detail. High level of data processing skills and numerical ability. Great awareness of time management and must be deadline-oriented. Ability to work effectively in teamwork environment and have respectful behavior while working as a team with co-workers. Must possess strong computer skills. Communicate professionally with other medical facilities, patients, and customers. Must possess excellent verbal communication skills; good organization skills. Ability to multitask and provide accurate, complete documentation. High level of interpersonal skills to handle sensitive and confidential information, situations, and documentation. Have a general knowledge of radiology procedures including Mammography, Bone Densitometry, Ultrasound, CT, MRI, Nuclear Medicine, Fluoroscopy, PET, and Interventional Radiology. Ability to manage multiple tasks and carry out instructions effectively. Physical Requirements Work is classified as moderate in physical requirements. Must be able to assist in supporting patients of varying weight. Ability to stand, walk or sit for extended periods of time. Reaching by extending hand(s) or arm(s) in any direction. Also requires manual dexterity sufficient to operate a keyboard, photocopier, telephone, calculator and other office equipment as necessary. Mental Requirements Work requires high attention to detail and the ability to handle mentally stressful situations. The ability to maintain high level of sensitivity towards confidential information is also required. Working/Environmental Conditions Work environment consists of normal office or administrative working conditions. There may be exposure to communicable diseases. There will be limited exposure to ionizing radiation.

Staffing Scheduler- Full Time Martha and Mary Health Services is seeking a dedicated, friendly, organized and driven Staffing Scheduler to support our nursing & care team. We offer competitive pay and a supportive environment, where we become friends and family. Martha & Mary provides quality care and services to those in need of long-term care and short-term care. Come be a part of one of Kitsap County's largest not-for profit employers and embrace the opportunity to make a positive difference in someone's life every day! General Description The Staffing Scheduler will work with the team to ensure adequate numbers of nursing and care staff are scheduled on each shift, will manage timecard processing, support compliance with policies and procedures outlined by Martha & Mary and Washington State Labor Laws. Wage is from $17.50/hr. up to $18.97/hr. based off years of applicable experience as determined by HR and the hiring manager Schedule: Full Time - 8am-4:30pm (alternating work weeks of Monday-Friday one week, and second week being Sunday-Thursday) Duties and responsibilities may include: Administrative tasks as related to the Nursing staff Coordinate, update, and manage schedules for nursing staff, including assigning shifts, handling shift changes, and ensuring adequate coverage Update and maintain calendars in various programs for the facility Communicate professionally with staff to facilitate efficient shift coverages Administer staff orientation and ensure that paperwork is returned timely Organize and maintain documentation as presented by staff Document and track staff attendance and coordinate with managers Plan, prepare and find solutions for staffing call outs Answer phone calls, texts, and emails professionally and effectively with stellar communication skills. General Ability to understand, implement, and follow policies and procedures Understanding and support of the Martha & Mary mission, vision and values Understanding of and ability to deal with confidential information with discretion Reliable attendance for scheduled hours and the willingness to be flexible in covering additional hours, including weekends and other shifts when able. Maintaining perspective and a sense of humor, responding positively to rapidly changing demands Ability to establish professional rapport with staff Handling people and situations with understanding, diplomacy and tact Setting priorities and handling multiple tasks to deadline Working cooperatively in a team environment Problem solving and ability to handle unexpected/unpredictable circumstances Works positively to find solutions to the problems that are identified within the organization Attention to detail Highly organized Initiative Must be able to work weekends on a rotating basis. Required Qualifications: Education: High School Diploma or equivalent Experience: Experience in customer service and/or long-term care/ healthcare preferred Knowledge, Skills, and Abilities: Eagerness to learn new skills and systems and meet people Ability to plan and coordinate schedules Ability to read and interpret practice standards, procedures and government standards and regulations Good communication skills Basic computer experience (Microsoft applications, etc.) Basic mathematical skill Excellent problem-solving skills Benefits: Martha & Mary offers fair wages, competitive benefits and supportive work environments, where we become friends and family. We invite you to apply and become a part of one of Kitsap County's largest not-for profit employers. The following benefits/compensation are offered at Martha & Mary. Paid Time Off (PTO) is accrued at varying rates depending on length of employment. Accrual rates begin at 5.32 hours per month based on a 40-hour workweek. These accruals include the required sick leave per Washington State's Paid Sick Leave Law 50% discount on on-site child care services while working Comprehensive benefit package after 60 days to include medical, dental, vision and life insurance options. Career advancement opportunities across multiple sites and departments 403(b) Retirement Savings Plan is available immediately upon hire 5 Paid Holidays Employee Assistance and Counseling for life's challenges outside of the workplace Cell phone, Health Club and Auto service discounts And much more Martha & Mary employee benefits and wages offered are reviewed annually and are intended to be fair, beneficial and competitive in today's market whether just entering our workforce or nearing retirement. Benefit offerings are based on employment status. Salary ranges, benefits and other compensation are subject to change. Employment is contingent upon satisfactory background and reference checks. Martha & Mary is an Equal Opportunity Employer.

Washington Gastroenterology believes that digestive health is the foundation for a healthy life. We are committed to improving the quality of life and longevity of our patients and our communities through the prevention, detection, and treatment of gastrointestinal diseases. We are WAGI Washington Gastroenterology is seeking full-time Medical Records Coordinator to join our Puyallup Clinic team. This team primarily works remotely from home supporting the maintenance of all medical records information (must be Washington based). Responsibilities: Accurately file private health information into patient medical records in accordance with regulatory guidelines. Examines and confirms the authenticity and completeness of all records Performs clerical functions including chart maintenance and processing incoming correspondence (i.e. faxes including outbound and failed) Retrieves archived records electronically from off-site storage as needed Responds to request for patient records from referring providers, billing, or outside agencies Confirm HIPAA authorization to disclose Request medical records from referring providers Retrieve records electronically from hospitals, diagnostic services, or clinics Track hospital procedure reports and charges Assist the clinical staff in all aspects of medical record recording and access Chart prep for upcoming visits as needed Responsible for incoming calls to department Track and close patient medical orders Other duties as assigned Qualifications Minimum of one (1) year experience in a customer-service environment required Medical office or administrative experience preferred Knowledge of medical terminology preferred Must be able to maintain confidentiality of personal information Ability to maintain focus on projects and attention to detail while working with frequent interruptions, conflicting demands, and deadlines Ability to work independently with minimal supervision as well as with other team members in a remote environment Maintains a positive attitude and treats others with courtesy and professionalism in speaking and writing Strong written and verbal communication skills Ability to learn and utilize health management information software Ability and efficiency in typing and utilizing various software programs including Microsoft Office Programs This team works primarily remote from home with training conducted onsite in Federal Way, WA. Candidates must reside and work in Washington State and due to unique city ordinances that impact employers, WAGI does not allow anyone to work remotely from Seattle, WA. The following conditions must be met for interested candidates in their remote location: Minimum internet connection requirements and surge protection in your home A home work environment that allows you to work free from distractions and sources of background noise and free of potential hazards including tripping hazards, electrical hazards, etc. Ability to secure and protect WAGI supplied computer, phone, and systems and ensure protection of Personal Health Information (PHI) Though this position provides the benefit of telework, it does follow a standard schedule based on the hours of operation Physical Activities and Requirements Prolonged periods of sitting and performing administrative duties including the use of computers Repetitive hand movements/typing Able to lift and carry supplies and equipment as needed (up to 25 pounds) Compensation and Benefits Employees (and their families) who work full time (defined as working 30 or more hours per week) will be eligible for medical, dental, vision, long-term disability, accidental death and dismemberment, and basic life insurance . In addition employees are able to enroll in our company's 401(k) plan which includes a company provided safe harbor contribution of 3% of annual earnings and the potential for a company discretionary profit sharing contribution. All employees will be eligible to accrue PTO at a rate of .04 hours per payroll hour (1.6 hours for a 40 hour week) which can be used for and exceeds the required mandatory WA State and other local ordinances. In addition, full time employees will be eligible for a Vacation accrual with a maximum annual accrual of 77 hours as a new hire. WAGI has 8 standard Holidays each year for which full time employees are eligible to receive paid holiday. In addition, full time employees will be given 1 Float Holiday each year that they can schedule. This is an Hourly position and the anticipated Compensation range is $ 17.00-$21.00 . The hired applicant is also eligible for annual discretionary bonuses.

Job Details Community Health Care - Key Medical Center - Lakebay, WA Full Time High School Diploma or GED $20.88 - $24.96 Hourly None Monday - Friday - 8:00am to 5:00pmDescription Community Health Care is a leading non-profit organization that offers quality health care to underserved patients in Pierce County. We provide comprehensive family practice care, including medical, dental, pharmacy, and behavioral health services in our seven clinics. We seek to continuously improve our commitment and service to our patients and community. We want you to join us in our mission to provide the highest quality healthcare with compassionate and accessible service for all. We offer a competitive benefits package including Medical, Dental, Paid Vacation, Sick Leave, 12 Paid Holidays, Life Insurance, Flexible Spending Account, Continuing Education, Employee Assistant Program and more! We are looking for Medical Records Clerk to join our team. The Medical Records Clerk reviews medical records for completeness and standard order, scan lab, x-ray, and other test reports in the medical record after provider review plus inputs refill requests. They will obtain medical records from hospitals or other health care source as authorized, copy and release medical records as authorized per HIPPA, Federal and State laws. Plus, other duties as assigned. Qualifications High School Diploma plus 1 year experience in medical records We encourage anyone with a relevant combination of education and experience to apply.

Schedule: * Monday-Thursday: 7 am - 6 pm * No weekends, holidays, or evening hours. Pay Scale: * $20.00 - $24.00/hour (depending on experience) About Us: Puget Sound Pain Clinic, with locations throughout Pierce & King Counties, is a leading provider of pain management services in the Seattle-Tacoma area. For over 20 years, our team has been dedicated to making a positive impact on the lives of our patients. As we expand, we are seeking a compassionate and dedicated Medical Receptionist to join our team. As the first and last point of contact for each patient, you play a vital role in providing exceptional care and support to those experiencing chronic pain. This is a rewarding opportunity to make a meaningful difference in the lives of our patients. Key Responsibilities: * Greet patients and visitors in a friendly and helpful manner. * Schedule appointments for new and existing patients. * Collect co-pays and verify insurance information. * Follow up with patients regarding missed appointments ("no-shows") and pre-operative preparations. * Answer phone calls, direct inquiries, take messages, and provide necessary information. * Maintain a clean, organized work area and lobby. * Ensure accuracy and attention to detail in all paperwork. * Uphold patient privacy and confidentiality. * Perform scanning, filing, and general office duties. We Offer: * Competitive salary based on experience. * Comprehensive benefits package: * 401(k) * Health, Dental, and Vision Insurance * Paid Time Off (PTO) * 7 Paid Holidays Ideal Candidate: We are looking for someone who is: * A reliable and supportive team player. * Well-organized and able to multi-task effectively. * Possessing a positive attitude and great communication skills. * Experienced with strong computer skills and electronic medical records (EMR).

Are you a Front Desk Coordinator in the dental field? Looking for a job that offers a flexible schedule and full-time hours? Do you enjoy working with kids and teens? Do you want to help patients build healthy habits that last a lifetime? Our pediatric/ortho dental is looking for a hard-working, reliable Front Office Coordinator for our Tacoma-based team. We offer a flexible schedule and full-time benefits, including medical, 401K, holiday pay, and monthly bonus opportunities. Come work for a team where YOU are the most critical resources to fulfill our vision of being the patient experience industry leader. If you are reliable, have a strong work ethic, detail-oriented and passionate about patient care, we want to hear from you ~ Requirements: One or more years of experience in the preferred Denticon dental software is a plus Full-time - This is a 40-hour/week position Job Type: Full-time We offer: Competitive pay Paid Time Off Nation-wide, Fortune 500 benefits including medical, dental, vision, short and long term disability, HSA & FSA, life insurance and more! Retirement Plan Company Paid Continuing Education Referral Bonus Schedule: 8 hour shift Day shift No nights Office Location: 5401 6th Ave, Ste 201 Tacoma, WA 98406 _________________________________________________________________________________________ Lone Peak Dental Group, a leading pediatric specialty Dental Support Organization (DSO) was founded in 2003 by two pediatric dentists with just three Denver locations. Lone Peak Dental Group has grown to over 75 offices across 14 states. We are dedicated to serving underserved communities, positioning our offices where the need is greatest and making a real difference in patients' lives. Our mission of creating healthy habits that last a lifetime is at the heart of everything we do. All of our team members are difference-makers and we foster a culture of collaboration and respect for all. We are proud to value diversity and be an equal opportunity employer. Lone Peak Dental Group is an E-Verify employer.

The Medical Records Coordinator 1 is responsible for providing quality customer service on a timely basis and interacting with clients to ensure services and medical records are accurate and timely. Responsible for communication and documentation between the customer and the provider to ensure the best outcome with regard to the quality of the final product. Duties and responsibilities Requests medical records and/or documents from clients Retrieves documents from client s secure portals Reviews and confirms medicals to ensure demographics match case Delivers quality Customer Service from initial request for service until completion of product Follows appropriate secure methods for sending out medical records to providers Adheres to client protocols and jurisdictional regulations including, logging, processing and progress inquiries Verifies workflow functions to ensure tasks are being completed Contacts appropriate agencies for the purpose of verifying information Communicates immediately with the Medical Records Team Leader with regard to any major discrepancies within records Operates company software and equipment Enters data by inputting alpha numeric information into system via keyboard Demonstrates strong organizational skills with the ability to multi-task without compromising attention to detail Meets specific department metrics Communicates using correct English, spelling, grammar, and punctuation Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines Proficiency with imaging/scanning documents Maintains confidentiality and discretion as a general rule Works effectively as a team contributor on all assignments Interacts professionally with other employees as well as clients Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics Qualifications HS Diploma or equivalent Proficient with MS Office Suite Excellent communication skills-verbal and written Ability to organize and prioritize work effectively Ability to accept and apply constructive feedback Physical requirements Ability to remain in a stationary position for long periods of time Ability to speak and hear Manual dexterity sufficient to operate a computer keyboard and calculator The ability to see details at close range (within a few feet of the observer) The employee is frequently required to stand; walk and reach with hands and arms, and occasionally lift and move objects up to 10lbs

Job Details Experienced Evergreen Eye Center Auburn - Auburn, WA Full Time High School Local Travel Only- Less than 25% Health CareDescription Clinic For more than 30 years, Evergreen Eye Center has been committed to delivering the most advanced treatments and patient-centered attention so that you can see your best and your doctor can provide truly exceptional eyecare and results. Position Summary As a Medical Receptionist, you'll have an opportunity to make a difference in the lives of our patients each day. You will adjust your approach to their needs by communicating clearly, focusing on the accuracy of the details of their medical records. This role requires a high level of attention to detail and patient focus. Roles and Responsibilities Organizes and maintains a filing system for patient charts, including generating chart numbers, filing, and pulling charts. Answers telephone and either responds to inquiry, directs caller to appropriate personnel, or initiates a triage slip for response by medical personnel. Schedules appointments and enters appointment date and time into computerized scheduler. Greets and directs patients, salespeople, and visitors. Registers patients by verifying that patient's record is up to date and accurate. Coordinates referrals for patients through insurance and other physician offices. Collects payment from patients and reconciles daily cash reports Other duties as assigned. Experience Requirements 1-year experience in a fast-paced environment focusing on patient care OR customer service Healthcare experience preferred Proficient in MS Word, Outlook, and Excel Data entry and medical office software knowledge preferred. Education Requirements High school diploma or GED preferred Physical Demands While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel. The employee is frequently required to stand, walk, and sit. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and ability to adjust focus. Benefit 15 Paid Days off in your first year Medical, dental and vision benefits Scrub/ Shoe allowance for applicable roles Paid Holidays Company paid life insurance 401(K) Paid mileage between practices during work hour ORCA Pass and Free Parking where applicable On-going education available including certification reimbursement Discount Programs Including Vision discounts on products and services

Our patients want to see your friendly face when they walk through the door at our private optical practice! We are a fast-growing optometry office located in Kirkland, Washington, looking to add someone with your professional office experience to our amazing team as Front Desk Receptionist. In this Front Desk Receptionist role, you will be part of an elite group of close-knit and friendly professionals who encourage one another and celebrate each others' successes - all within a fun atmosphere. Continue to add new skills and advance your career through our ongoing training opportunities. For your contributions, you will receive enviable benefits and perks that include Health Insurance, paid time off, paid holiday's, in house eye care including glasses, contacts and services. Hours:Monday-Friday NO WEEKENDS!!!!! 36+ hours a week Apply today for this outstanding Front Desk Receptionist job opening to join a reputable company where you can put your savvy people skills to good use!

About the Company CardioOne partners with independent cardiologists to provide innovative solutions that improve patient outcomes and reduce costs. Our value-based cardiology care solutions help our physician partners thrive in the shift to value-based care. CardioOne offers a magnificent work environment, good working conditions, and competitive pay. We offer medical, dental, vision, and a 401k plan w/match to benefit eligible employees. We offer PTO (Personal Time Off) and sick time to full-time employees. We take pride in creating a culture of employee engagement that translates into an exemplary patient experience. Join us in our mission to positively impact US cardiology. CardioNow's mission is to empower you with accurate, timely insights into your cardiovascular health-keeping you informed, supported, and confident. By combining medical expertise with advanced technology, we deliver proven outcomes through a personalized approach. About the Job As our detailed Medical Records Specialist/Patient Service Representative, you will appropriately and accurately verify and process requests for charts to be pulled for patient care, quality review, and audits promptly. Additionally, you will accurately scan and index medical records to the appropriate chart. This position will require dual duties between medical records and front desk. You will report directly to the VP of Operations or her/his designee. This position is estimated to start in June or July. What you'll do: Warmly greet patients and visitors as they arrive Oversee front desk operations of the office Assist with the check-in process, verifying patient information and insurance details Manage the appointment calendar using scheduling software, ensuring optimal time utilization and minimizing patient wait times Retrieves discharged medical records from various departments in the hospital and reconciles them to ensure that all records are accounted for. Facilitates the retrieval and printing of medical records from storage, as well as the storage, archival and record retention of documents and/or other Alternate Media that cannot be scanned into HPF/MPF (e.g., fetal monitor strips). May assist with the physician suspension process by evaluating if a physician should be put on suspension, creating the list of recommended suspensions for approval, sending out notice letters, making reminder calls, etc. Prepares medical records and loose documents for scanning. Scans medical record documents. Indexes medical record documentation. Performs a paper document to PC screen quality control validation to ensure that all documents associated with each record have been scanned. Completes any certification program and continuing education that may be required by state law to accurately perform the duties of the birth certificate clerk completion and works under the guidelines and process as defined by the state. Interacts with the parents to collect and document the birth information, delivering the appropriate forms to them and providing guidance in the completion of the forms. Works with the parents to complete the Acknowledgment of Paternity form, which can require patience, diplomacy, and sensitivity if there is conflict regarding parental responsibility. Reviews patient medical records and other resources, as needed, to obtain required birth information. Other duties as assigned. What you'll need: High school diploma or GED preferred Hospital or medical office experience preferred but not required. Previous experience in the handling of patient health information, medical records document imaging and/or medical records is strongly preferred. Front desk receptionist experience preferred. Work Location: You will work out of the Lynnwood, WA office located at 19020 33rd Ave West. Additional Information Full-time rate of $21-$22 per hour (dependent on years of experience) plus medical, dental, and vision benefits.

Responsibilities This job is responsible for providing cath lab nursing care of adult patient populations undergoing cardiac procedures in the cath lab to include inpatient, outpatient and emergent. Work is performed under standards of safety and care that provide instruction/guidance for taking care of issues and patient needs in the absence of a physician. Requires the use of judgment and critical thinking skills in making decisions regarding patient care (within the scope of practice), including knowledge and integration of available standards, resources and data, and in the efficient utilization of staff/resources. Work involves continuous contact with physicians, patients, patient families, community agencies, patient care staff and management. An incumbent is accountable for the quality of care provided to patients, and has the authority to direct care, provide education, seek resources at the unit/department level, and delegate appropriate tasks. * Caring for patients admitted to our heart and vascular intensive care unit. * Collaborating with cardiologists, EKG techs, echo techs, and others. * Assess and interpret hemodynamic parameters and communicate any changes in vitals indicating a more serious condition. * You'll be a trusted educator and resource for your patients' recovery and prevention of reoccurring issues thanks to the care plans you develop and implement. Relocation assistance and Generous Sign-on Bonus available! Qualifications Education/Experience: * Graduation from an accredited school of nursing, BSN preferred * One year of related work experience in an acute care setting is preferred. * If assigned to the Procedure area - previous cardiac cath Lab experience or a minimum of two years experience within the past three years in an acute care setting, i.e., ICU, PCU, PACU ER. * Intra-Aortic Balloon Pump experience preferred. * One Years Of Experience preferred, if in Procedure area previous Cath Lab Experience or two years in an acute care setting Active RN license in good standing with the State of Washington * Current American Heart Association Healthcare BLS Certification * Current Advanced Cardiac Life Support (ACLS) certification or within six months of hire * CCRN (Certification in Adult Critical Care) RN preferred Overview Virginia Mason Franciscan Health has a rich history of providing exceptional healthcare, dating back to 1891. Building upon a legacy of compassionate care and innovation, our organization has evolved over the years through strategic partnerships and integrations to expand our reach and services across the Puget Sound area. Today, as Virginia Mason Franciscan Health, we remain deeply committed to healing the whole person - body, mind, and spirit - in the communities we serve. This commitment is strengthened by the diverse expertise and shared values brought together through our growth. Our dedicated providers offer a full spectrum of health care services, from routine wellness to complex disease management, all grounded in rigorous research and education. Our comprehensive network of 10 hospitals and nearly 300 care sites strategically located across the greater Puget Sound region reflects our ongoing commitment to accessibility and comprehensive care. We are proud of our pioneering medical advances and numerous awards and accreditations that reflect our dedication to excellence. When you join Virginia Mason Franciscan Health, you become part of a team that delivers top-quality, professional healthcare in modern, well-equipped facilities, and contributes to a legacy of service built on collaboration and shared purpose.

pWe're looking for a positive and professional hotel front desk agent to deliver an exceptional experience to every guest at our hotel. You'll welcome guests, manage their information, distribute their keys and room assignments, and answer any general inquiries to ensure they have an excellent stay with us. The ideal candidate has at least one year of Opera PMS experience, brilliant communication skills, a strong work ethic, and a commitment to guest satisfaction. If this sounds like you, apply today!/p ulli At least one year of experience with the Opera PMS system. /li/ul

Department: SCHOOL OF MEDICINE Appointing Department Web Address: ********************************************* Closing Info: Open Until Filled Salary: $6,166 - $6,583 per month Shift: First Shift Notes: As a UW employee, you will enjoy generous benefits and work/life programs. For a complete description of our benefits for this position, please visit our website, click here. (******************************************************************************************************************************************************** **Although open until filled, priority application date is May 24, 2025.** As a UW employee, you have a unique opportunity to change lives on our campuses, in our state and around the world. UW employees offer their boundless energy, creative problem-solving skills, and dedication to build stronger minds and a healthier world. UW faculty and staff also enjoy outstanding benefits, professional growth opportunities and unique resources in an environment noted for diversity, intellectual excitement, artistic pursuits, and natural beauty. **BACKGROUND** Disability Resources for Students (DRS) is a unit within the Division of Student Life. UW Student Life fosters a work environment that promotes balance, celebrates individuality, empowers innovation, and is grounded in teamwork, shared wins, and impact. Student Life forges and attracts leaders across an array of professional disciplines, united by a collaborative atmosphere and a passion for mission-driven work. In addition to working for an extraordinary university, Student Life employees enjoy a robust staff development culture; including skills training, leadership development, personal and professional networking opportunities, social outings, and the tools and support to chart a fulfilling career path. **************************************************** DRS is dedicated to ensuring access and inclusion for all students with disabilities on the Seattle campus enrolled in our undergraduate, graduate, professional, Evening Degree and Access programs. DRS serves 7000+ students with either temporary or permanent physical, health, learning, sensory or psychological disabilities. We partner with students and faculty jointly in the process to establish accommodations, services, and access to academic programs. At the University of Washington, diversity is integral to excellence. We value and honor diverse experiences and perspectives, strive to create welcoming and respectful learning environments, and promote access, opportunity, and justice for all. The Division of Student Life acknowledges the Coast Salish people of this land, the land which touches the shared waters of all tribes and bands within the Suquamish, Tulalip, and Muckleshoot Nations. Student Life is committed to developing and maintaining an inclusive climate that honors the diverse array of students, faculty, and staff. We strive to provide pathways for success and to purposefully confront and dismantle existing physical, social, and psychological barriers for minoritized students and communities. We engage in this work while learning and demonstrating cultural humility. At UW DRS, our diversity mission is to support the inclusion of students with disabilities by upholding their intersectional identities and eliminating the social and institutional barriers to educational access at the University of Washington. And our vision is a campus where one's full intersectional identity cannot only participate but is deemed essential in the University's achievement of academic excellence. **POSITION PURPOSE** The **School of Medicine Access Specialist** plays a critical role in fostering an accessible and inclusive student experience in the School of Medicine programs through two critical areas: 1) supporting students with disabilities and 2) supporting and consulting with faculty, staff, and clinical sites who work with students. Reporting to the University's Disability Resources for Students (DRS) office, the Access Specialist works directly with enrolled School of Medicine graduate and professional students with disabilities to determine eligibility for academic adjustments, auxiliary aids and services, works to implement and coordinate these services in the classroom and clinical environments, and monitors their effectiveness for the students, including ensuring that the accommodations are provided by faculty and staff across the five-state Washington, Wyoming, Alaska, Montana, and Idaho (WWAMI) region and more. The position is responsible for analysis of medical documentation, determination of appropriate and reasonable accommodations, development of programs and resources to meet identified accommodation needs, counseling students regarding their academic progress and success, and advising and assisting faculty and staff in the implementation of identified accommodations. This involves interaction among complex systems in an increasingly technical field as well as ensuring compliance with state and federal statutes. The position requires a high level of independent decision-making and professional judgment, and collaborative partnerships. The SOM Access Specialist promotes disability awareness and advocacy in the School of Medicine and WWAMI community; providing technical and educational assistance to faculty, staff and students to ensure effective accommodation and equal access and inclusion for students with disabilities; including advising on the use of universal design concepts and principles. The position supports the development and implementation of office policies and procedures and understanding, applying and interpreting office and University policies and procedures and applicable State and Federal rules, regulations and laws. This position is housed in the School of Medicine (SOM) and works closely with SOM leadership while reporting to DRS. They will serve on campus committees and assist with special projects as requested by DRS and/or SOM leadership. **DUTIES AND RESPONSIBILITIES** Case Management & Accommodation Counseling + Conduct interactive intake appointments with students to determine reasonable accommodations. Advise students with disabilities regarding their rights and responsibilities in the interactive process. + Review medical documentation and evaluative reports to determine eligibility for services. Refer students for assessment and/or additional documentation as necessary. + Determine and coordinate approved accommodations (academic adjustments, services, and auxiliary aids) for students. Engage with students, faculty, and staff to research, identify, and facilitate the implementation of accommodations in didactic, lab, and clinical environments without compromising course and clerkship objectives, technical standards, or patient safety. + Prepare and distribute letters of accommodation. Conduct follow-up meetings with students, faculty, and staff to confirm appropriate implementation. + Assist prospective students in understanding transition issues for students with disabilities in entering the lab, clinical, and hospital-based environments and the process for requesting services at the university. + Present an overview of DRS services for students at new student orientations, and regularly throughout the curriculum on topics related to accommodations, accessibility, and the disability management process. + Provide guidance for and assist students with the submission of applications for accommodations on high stakes standardized tests and licensing exams, such as the USMLE Step 1 and Step 2 exams. + Serve as a resource for students in distress, triage their concerns and direct them to the appropriate support services as necessary. + Ensure thorough and timely response to all inquiries and referrals through various systems, scheduling platforms, and email accounts. Demonstrate high levels of customer service when interacting with applicants, students, faculty, and staff. Direct stakeholders to the appropriate information resources while maintaining a welcoming and professional demeanor. + Maintain current, accurate, and detailed student case management records in accordance with office and university policies and procedures. + Review student complaints and grievances related to navigating program access and barriers. Propose solutions and provide advocacy and mediation while promoting a culture of continuous quality improvement.Consultation & Outreach + Develop and maintain collaborative partnerships with national networks of disability resource professionals in medical and other health science professional schools to establish and maintain the latest access practices in lab, clinical, and hospital-based curricula. + Foster collaborative working relationships with School of Medicine faculty, staff, administration, and students, both locally in Seattle and across the five-state WWAMI region, to communicate around accommodations implementation. + Promote and facilitate disability awareness, access, and inclusion through training, advocacy, and accommodations. + Provide technical and instructional assistance and support for faculty and staff in implementing approved academic adjustments, clinical accommodations, auxiliary aids, and services. + Develop and deliver regular presentations to a wide variety of audiences to increase awareness of student disability services, advancements in learning strategies for medical education, and other accessibility topics. + Identify barriers to access and collaborate with students, faculty, and staff on initiatives to create a universally accessible environment. + Interpret and apply university and School of Medicine policies and procedures, state and federal rules, regulations, and laws related to disability and access to advise students, faculty, and staff. Remain current on research and legal activity in the field to guide the development and revision of internal policies and procedures. + Participate on committees, working groups, special projects, and/or initiatives as requested by the supervisors or designee.Program Operations + Serve as a member of the DRS Access Coordinator team, including but not limited to: participating in case reviews, contributing to evaluations of the interactive process, and collaborating to achieve team goals and responsibilities. + Provide quarterly reports on student demographics and needs, accommodation types and utilization, program services, and any other requested information to isolate trends, identify development areas, and guide executive decision-making. + Regularly report on service satisfaction and efficacy outcomes. Design assessment surveys, compile data, and generate summary reports as needed or requested. + Participate in strategic planning efforts, programming, advising and policy development pertaining to access issues and inclusion for students with disabilities. + Recruit, hire, train, and supervise note takers, exam readers, and other accommodations service providers as needed. + Collaborate in developing simulation labs for students with disabilities to identify barriers in the clinical setting to proactively determine accommodations before entering the clinical curriculum. + Participate in trainings and relevant professional development activities to support professional and/or departmental growth. Work to operationalize and/or integrate learning from these trainings into the work unit and work processes. + Provide proctoring for exams as needed. + Perform other duties as assigned by the supervisors or designee.Supervisor Responsibilities + This position does not currently supervise any permanent employees but may supervise temporary or student employees.Research Activities + This position conducts surveys on student satisfaction and collects data on student need and utilization for continuous quality improvement purposes. The role does not currently have any formal research duties related to publication. **MINIMUM REQUIREMENTS** + Bachelor's degree in education, Social Work, Rehabilitation Medicine, Psychology, Higher Education, Disability Studies, or other related field. + 3 years' experience in higher education and disability, non-profit, or other disability work with working knowledge of the ADA and other federal and state disability laws. **Equivalent education/experience will substitute for all minimum qualifications except when there are legal requirements, such as a license/certification/registration.** **ADDITIONAL REQUIREMENTS** + Excellent written, oral, interpersonal, analytical, and organizational skills required. + Ability to interpret psycho-educational and medical evaluations for determining accommodations. Ability to read policies and procedures and interpret the information clearly and accurately to students and other internal/external customers in a manner that is easy to understand. + Ability to work collaboratively as a team and independently, and to work in large, highly complex organizations and across multiple levels of an organization to achieve results. + Must exercise good judgment, professionalism, and decision-making skills and maintain strict confidentiality of student information. + Ability to work professionally and compassionately with students and maintain a calm and professional demeanor when communicating with disgruntled students or facing an emergency. + Skill in analyzing information or situations to define a problem, identify relevant concerns, formulate logical, objective, and timely conclusions and alternatives. + Must be proficient in working in a fast-paced environment and able to adapt to shifting and/or competing priorities and multiple deadlines despite frequent interruptions. + Self-starting, self-directed, resourceful, flexible, dependable, proactive, detail-oriented, strong time management skills and motivated. + Sensitivity and competency in working with diverse populations. Commitment to and experience in advancing diversity, equity, and inclusivity. + Advanced knowledge of the Microsoft Windows operating environment and openness to new and evolving technology and technological solutions. **DESIRED QUALIFICATIONS** + Advanced degree in education, special education, disability studies, occupational therapy, psychology, counseling, social work, or other related field. + Familiarity or experience in medical education, health professions education and/or an academic environment. + Experience with high stakes testing and licensing organizations. + Thorough knowledge of assessment, accommodation, and intervention techniques used to determine appropriate supports and equitable access. + Knowledgeable of the challenges with implementing accommodations in academic, lab, and clinical settings. + Working knowledge of assistive technology in an educational setting. + Knowledge of universal design and social model of disability. + Ability to manage through crises and stressful situations with discretion and sensitivity. **CONDITIONS OF EMPLOYMENT** + The position regularly works 40 hours per week between 8am-5pm Monday through Friday. + Occasional evening and weekend hours are required to meet project deadlines, attend meetings and events, and give presentations. + Occasional in-state and out-of-state travel will be required for site visits and professional development. + Telework may be permissible in a limited capacity. **Application Process:** The application process may include completion of a variety of online assessments to obtain additional information that will be used in the evaluation process. These assessments may include Work Authorization, Cover Letter and/or others. Any assessments that you need to complete will appear on your screen as soon as you select "Apply to this position". Once you begin an assessment, it must be completed at that time; if you do not complete the assessment, you will be prompted to do so the next time you access your "My Jobs" page. If you select to take it later, it will appear on your "My Jobs" page to take when you are access ready. Please note that your application will not be reviewed, and you will not be considered for this position until all required assessments have been completed. University of Washington is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, religion, color, national origin, sexual orientation, gender identity, sex, age, protected veteran or disabled status, or genetic information.