Medical receptionist jobs in Lawrenceville, GA - 1,181 jobs

A typical day for a Patient Advocate is utilizing systems/technology and coordinating efforts between patients, the patient doctor's offices, and the drug manufacturers to acquire and maintain required documentation to facilitate obtaining the patient/member's medication at no cost to the patient/member. The Patient Advocate will spend approximately 40-70% of their time on phone calls coordinating with doctors and patients to facilitate processes and collaborating with team members to ensure timely and responsive customer service. The other portion of time will include working in multiple systems documenting task statuses, updating key information, pulling data and reports. It will also include administrative responsibilities to include completion of the required paperwork for processing orders. Patient Advocates must have professional, personable, and caring communication skills, particularly over the phone. The ability to gain trust from the patients/members is a critical component of this role and is needed to obtain the sensitive and key information necessary to fulfill orders. The Patient Advocate must be self-driven and motivated with the ability to work under minimal supervision in a professional environment while meeting scheduled activities in a timely and efficient manner. Patient Advocate teams are highly collaborative, member focused and goal oriented. Duties and Responsibilities: Follow communication scripts when managing a member's communications. Build sustainable and trusting relationships with customers by going above and beyond providing amazing customer service. Adhere to established standards and guidelines with ability to help to recommend improved procedures. Inbound/outbound calls with customers to inform them of the company's solutions and maintain accurate information. Help members understand the program by answering questions and explaining procedures and providing general information. Call doctors' offices to obtain and maintain members' current prescriptions. Document member activities, phone call results and communication in our systems/software. Complete required paperwork adhering to compliance standards. Maintaining patient confidentiality and compliance regulations such as HIPAA. Required Skills and Qualifications: Excellent communication skills, both written and verbal. Substantial active listening skills. A patient and empathetic approach and attitude. Customer focus and highly adaptable to different personality types. Exceptional interpersonal and rapport building skills. Vigorous time management, organizational skills and attention to detail. Phone skills including the ability to incorporate appropriate phone etiquette. Creative solutions seeking. Comfortable working in fast paced environments. Adaptability and flexibility. Technically savvy, comfortable working with data input and reporting in multiple systems and learning new technology. Solid proficiency with Microsoft applications. Willingness and ability to learn about company's products, services, and processes. Coachable with a willingness to learn and a desire to succeed. Process oriented, with a focus on continuous improvement. Self-Motivated. Strong data input skills. Job Experience Preferences: Experience as a Pharmacy technician is strongly preferred. Experience in a highly customer service-oriented role. Experience in a Call Center or Customer Support environment. Compensation is commensurate with experience.

Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed "A Players" who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Duties and Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3 - 4 times a month (may vary, depending on the business need). Perform other job-related duties as assigned. Education: High School diploma, GED certification Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities such as reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25 - 30 lbs. Requires typing for most of the day. Effective communication through frequent periods of talking and listening is essential. Clearance Requirement: US Citizenship required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $41,800 - $47,100 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

The Patient Services Specialist is responsible for excellent customer service, greeting all patients, ensuring completion of all new or updated patient paperwork, scheduling appointments, insurance verification, worker's compensation authorization, answering phones, and collecting all appropriate monies due at the time of service. ESSENTIAL DUTIES AND RESPONSIBILITIES · Greets, welcomes, and expidites patients as they check in while keeping staff and patients abreast of any delays · Instructs new patients on completion of consent to treat forms, explains insurance benefit information, MRI patient information forms (if applicable), and makes any necessary corrections to the patients account · Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, patient paperwork, and payment logs) · Verifies rehabilitation benefits and documents benefits on paper and into computer system · Explains financial requirements to the patient and collects tiem of service deductible, co-pays and/or co-insurance, and any outstanding balance for rehab or MRI (if applicable) · Communication with workers compensation for authorization of rehabilitation visits and documents on paper and into computer system · Enters charge details for each patient per billing guidelines for worker's compensation and MVA patients · Schedules new patient and follow up patient appointments with the appropriate rehabilitation clinician · Communicates with the patients in the lobby if clinician or MRI (if applicable) is running behind schedule · Communicates with all patients who no-show and notifies adjuster of any no-show by a worker's compensation patient · Reconciles change drawer/petty cash · Other duties as assigned NON-ESSENTIAL DUTIES AND RESPONSIBILITIES · Keeps front desk and lobby clean and organized. · Assist with back office duties: cleaning, laundry, organization as needed QUALIFICATIONS EDUCATION AND EXPERIENCE · High School diploma or equivalent · One year of experience in customer service or reception, preferably in a health care environment. SKILLS/ABILITIES · Utilize fuctions of a multi-line phone system · Basic Computer skills · Strong customer service · Ability to communicate clearly and concisely in all written and oral communications, including email. · Strong organizational skills with great attention to detail · Ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form. · Ability to multitask · Demonstrated conflict management skills PHYSICAL DEMANDS While performing the duties of this job, employee is regularly required to utilize standard office equipment including computers, keyboards, fax machines, copiers, printers, telephones, etc. While performing the duties of this job, employee is regularly required to sit, stand, walk, reach with hands and arms, and to talk and hear. Employee may be occasionally required to climb or balance, stoop, kneel, or crouch. The physical requirements of this position require a medium physical demand level. Ability to occasionally lift up to 50 pounds maximum, with frequent lifting and or carrying objects weighing up to 25 pounds, and constant lifting of neligible to 10 pound objects. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Reasonable accommodations may be made available for individuals with disabilities to perform the essential functions of this position. WORK ENVIRONMENT While performing the duties of this job, employee may be exposed to risk of infectious diseases when interacting with patients and/or family members. The employee may be occasionally exposed to wet and/or humid conditions, moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals and vibration. The noise level in the work environment is usually moderate. PRIVACY & SECURITY AWARENESS While performing the duties of this job, it is imperative that the employee remain aware of Resurgens policies, Information Security policies, standards, guidelines and procedures for minimizing threats and ensuring protection of PHI. The success of HIPAA policies and procedures is dependent upon the awareness and buy-in of everyone involved in daily healthcare operations, including reporting incidents to their supervisor or directly to the HIPPA leadership.

The Medical Secretary performs various functions in the lab to include data entry, answering telephones, mail distribution and assisting pathologists with secretarial functions JOB RESPONSIBILITIES ESSENTIAL FUNCTIONS: Perform data entry, answer telephones and direct calls to appropriate personnel and communicate with clients, as necessary. Prepare and send slides requested by other Pathology departments and file slides and paperwork. Routine clerical duties including filing, faxing, receiving and distributing mail, prepare billing copies, etc. Operate office equipment, such as voice mail messaging systems, and use word processing, spreadsheet, or other software applications to prepare reports, letters, case histories, or medical records. Perform various clerical or administrative functions, such as ordering and maintaining an inventory of supplies. Exercise all laboratory safety precautions and adhere to lab procedures as stated in procedure manuals. Perform all job responsibilities in alignment with the industry's best security practices and regulatory guidelines to protect the confidentiality, integrity, and availability of protected health information and other sensitive company data. Must be familiar with and abide by the Corporate Compliance Program and all Corporate policies, including the Privacy and Security policies. NON-ESSENTIAL FUNCTIONS: Work with other departments within PathGroup and subsidiaries. Nothing in the job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Other duties as assigned.

AWHS Medical Receptionist Job Description The Medical Office Receptionist will greet patients, activate patient files, and move patients through a pre-determined schedule of appointments at a physician's office. Other administrative duties may include completing letters, referrals, scheduling patient appointments, answering the telephone, taking payments, checking insurance eligibility and assisting in the office as needed. Reports to: Front Office Team Lead and Practice Administrator. Essential Duties/Responsibilities: Welcomes patients and visitors to the medical office by greeting patients and visitors in person and on the telephone and answering inquiries or referring questions to other staff members. Provides information about establishment, such as location of departments or offices, employees within the organization, or services provided. Checks patients in and gathers ID cards, insurance cards, and patient demographics when needed. Prepares a daily schedule of examinations for each provider. Uses Phreesia to ensure patients are properly checked-in. Retrieves patient files, checks for correct sequence of papers, inserts and scans new patient record forms, and places files in sequence for physician examination or treatment. Accurately scans patients chart documentation into the EMR in a timely manner. Accesses, prints and schedules new appointment requests received from website. Endeavors to keep patients on schedule by reminding provider of service delays. Assists ill or distraught patients as necessary. Calls 911, telephones taxis or family members when necessary for transportation. Maintains reception area in a neat and orderly condition. Assists patients with insurance papers and billing questions. Performs administrative support tasks, such as proofreading, transcribing handwritten information, or operating calculators or computers to work with pay records, invoices, balance sheets, or other documents. Opens and sorts office mail. Delivers outgoing mail to the post office at end of day. Send packages and patient letters via FedEx, USPS, or UPS. Participates in the medical office emergency routine when required. Summons ambulance or EMS or assists other staff members as needed. As needed, schedules appointments for the physicians to optimize patient satisfaction, provider time and most effective use of examining and treatment rooms. As needed, receive payment and record receipts for services. Other office and reception duties as assigned and needed. Requirements Required Knowledge/Skills/Abilities: Knowledge of office policies and procedures to accurately answer questions from patients. Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, transcription, designing forms, and other office procedures and terminology. Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. Knowledge and correct usage of medical terminology. Working knowledge of patient accounts and proper procedures. Ability to navigate and effectively use EMR. Knowledge and experience with Centricity EMR system is preferred. Ability to maintain confidentiality and professionalism. Ability to effectively and clearly communicate in writing, over the telephone, and in person with physicians, office staff, and patients. Ability to work as part of a team and promote a positive work environment. Ability to listen and understand information and ideas and adjust actions accordingly. Ability to give full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. Ability to report to work on time and maintain attendance. Communicates with direct supervisor appropriately for necessary absences. Ability to follow AWHS policies and procedures, as listed and maintained in the AWHS handbook. Skilled in establishing and maintaining effective working relationships with other employees, patients, and the public. Skilled in organization, attention to detail, and task prioritization. Skilled in ability to exercise independent judgement and ability to proactively look for ways to help people. Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems. Skilled in understanding patient needs to provide exceptional customer service. Education and Experience: High school diploma or GED required; Associates degree or higher preferred. 2-3 years of previous administrative and clerical medical office experience. Experience using Phreesia and Centricity preferred. Experience operating office equipment. Experience in customer service field. Physical Requirements: Prolonged periods of sitting or standing at a desk and working on a computer in a stationary position. Must be able to remain in a stationary position for a prolonged period of time. Constantly operates a computer and other office machinery, such as a calculator, copy machine, computer printer. Must be able to lift up to 25 pounds at times and transport up to 25 pounds at a time short distances. Must communicate and comprehend effectively Potential stress if dealing with multiple tasks and staff members. Equal Opportunity Employer: Atlanta Women's Healthcare Specialists is an Equal Opportunity Employer and does not discriminate on the basis of race, religion, military or veteran status, gender, color or national origin in its employment practices. Atlanta Women's Healthcare Specialists participates in E-Verify to verify the authorization to work within the United States. We conduct pre-employment drug screening and background checks in accordance with federal and state laws and regulations.

Job Description Job Title: Wellness Coordinator Pay Range: $16 - $20 per hour (with bonus) At The Joint Chiropractic, our mission is to improve the quality of life through routine and affordable chiropractic care. We are revolutionizing chiropractic care nationwide and proudly stand as the largest provider of non-insurance, self-pay chiropractic healthcare in the United States. With a network of modern, consumer-friendly clinics and highly skilled Doctors of Chiropractic, we deliver the highest standard of care while making chiropractic services accessible to all. Our primary focus is on helping our patients achieve better health through consistent maintenance and preventative care. The Opportunity: We are seeking enthusiastic, results-driven Wellness Coordinators to join our team at The Joint Chiropractic. In this role, you will be the first point of contact for patients, delivering excellent customer service and playing an essential role in driving sales for our memberships and treatment packages. You'll actively promote and sell our wellness plans, helping new and existing patients continue their chiropractic care with us at the most affordable rates available. As a Wellness Coordinator, your role goes beyond managing patient intake and completing administrative tasks. You'll have the opportunity to use your sales skills to convert inquiries into long-term patients, all while educating them on the tremendous benefits of routine chiropractic care. Our Front Desk Coordinator positions have flexible scheduling options. Available shifts include: • Fridays: 9:30 AM - 7:15 PM • Saturdays: 9:30 AM - 5:30 PM • Sundays: 11:30 AM - 5:30 PM • Mondays: 9:30 AM - 7:15 PM Additional hours may be available. To remain active in the role, you must be able to work at least two shifts per week. Key Responsibilities: Sales & Membership Conversion: Actively promote and sell The Joint Chiropractic's Wellness Plans and Visit Packages to new and existing patients, aligning them with the treatment plans recommended by our chiropractors. Use persuasive sales skills to educate and convert patients to our affordable membership options and treatment packages. Achieve individual sales goals by proactively engaging with patients and offering them personalized care options. Customer Service & Patient Engagement: Greet patients with enthusiasm, ensuring they feel welcome and appreciated from the moment they arrive. Build rapport and establish lasting relationships with patients, making them feel at home at every visit. Share your personal chiropractic experience and success stories to educate patients on the long-term benefits of chiropractic care. Clinic Operations & Organization: Maintain a clean and organized clinic, ensuring that inventory is stocked, and the workplace is ready for patients. Manage the patient flow through the clinic, ensuring a smooth and efficient experience for every visitor. Handle transactions using point of sale (POS) software, keeping patient accounts up-to-date and accurate. Administrative Support: Assist patients in completing necessary paperwork and ensure all forms are processed correctly. Manage incoming calls, answering questions, and scheduling appointments as needed. Maintain patient records with attention to detail, ensuring confidentiality and accuracy. Teamwork & Marketing: Participate in marketing and sales initiatives designed to attract new patients to the clinic. Collaborate with your team to achieve clinic sales goals, contribute to a positive work environment, and help grow the business. Qualifications: Minimum 1 year of experience in a sales or customer-facing role, preferably in a high-paced retail or healthcare environment. High school diploma or equivalent (Associate's degree or higher preferred). Positive, upbeat attitude with a passion for helping others and driving sales. Strong sales abilities, confident in presenting and closing memberships and service packages. Willingness to learn, grow, and contribute to a high-performing sales culture. Ability to work weekends and evenings as needed. Proficient with office equipment (computer, scanner, fax, phone system) and Microsoft Office. There may be an expectation of flexibility, for location change on a day by day or week by week basis. Strong organizational skills and the ability to manage multiple tasks in a fast-paced environment. Ability to lift up to 50 pounds. Previous office management or marketing experience a plus. Bilingual preferred. Why Join Us? Competitive pay with performance-based incentives. Work in a positive, team-oriented environment focused on wellness and customer satisfaction. Opportunities for career advancement and growth. Be part of a nationwide movement to make chiropractic care accessible and affordable to all. If you're ready to take your sales skills to the next level while making a positive impact on patients' health, we'd love to hear from you! Powered by JazzHR va JDhzvS7J

Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Requirements . Previous medical clerical experience minimum 2 years preferred. Basic computer knowledge, e.g., Microsoft Office. Medical EMR experience required. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $16.00 - $20.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Job Description About Us Welcome to Journey, where the community is at the heart of everything we do. We believe that true success starts with strong local leadership, supported by a dedicated home office team. Our journey began with a vision to create opportunities that empower individuals to make a positive impact right in their own backyard. Our Vision Change the world, one heart at a time. Our Mission Our Mission is to consistently achieve exceptional quality outcomes by leading a world-class Care Team. Our empowered and dedicated Care Team strives to exceed the expectations of our residents in every interaction. Being a part of your journey is our privilege. The Heartbeat of Journey Our local leaders are the driving force behind our success. They're not just managers; they're passionate advocates for their communities. They understand the needs and goals of the residents and families they serve. They're your neighbors, your friends, and your partners in progress. Together, we work tirelessly to create meaningful change and lasting legacies. Required Qualifications: High school diploma or equivalent preferred. One year of experience in shipping and receiving. Minimum 2 years of administrative experience is preferred. Working knowledge of medical terminology, anatomy and physiology, coding, and other aspects of health information preferred. Major Duties and Responsibilities: Inventory Management: Maintain accurate inventory records, organize storage areas, and ensure supplies are readily available across nursing units. Supply Ordering & Receiving: Order supplies from approved vendors, receive shipments, and route packing slips to department heads. Supply Distribution: Collect, fill, and deliver supply requisitions to designated units while ensuring smooth daily operations. Records Management: Organize, file, and maintain resident health information manually and electronically, ensuring records are complete and accurately assembled. Compliance and Privacy: Safeguard health information in accordance with established policies, procedures, and privacy regulations. Information Retrieval and Communication: Retrieve and deliver records as needed, assist with inquiries, and prepare documentation for insurance, Medicare, Medicaid, and other stakeholders. What We Offer Competitive pay Quarterly raises 401(k) with Voya Financial United Healthcare Insurance Free Life Insurance Company-provided smartphones for full-time care team members Opportunities for professional development and continuing education If you're ready to make a difference in the lives of others and join a team that truly cares, we'd love to have you apply. Together, let's change lives one heart at a time. #JointheJourney We are committed to equal opportunity. If you have a disability under the Americans with Disabilities Act or similar law, and you need an accommodation during the application process or to perform these job requirements, please contact HR.

Job Description The Center For Advanced Dentistry is seeking an experienced Dental Front Desk Insurance Coordinator to join our well established Suwanee office. Located at 6916 McGinnis Ferry Road, Suwanee, GA 30024. We pride ourselves on the family-like atmosphere we've created for both our patients and employees. We pride ourselves on the long term relationships established by our patients and employees and strive to make a difference in the community. Our full time employees receive access to our comprehensive medical benefits, 401k and more! Duties: Scheduling appointments Checking patients in and out Treatment plan presentations Verifying insurance Answering phones Obtaining needed information Collecting payments Requirements: Previous dental experience Insurance verification 1-2 year of experience is preferred Dentrix experience is preferred Bilingual English/Spanish speaking preferred Full-Time Schedule: Mon, Tues, Wed 8:30am to 5:00pm Thursday 7:00am to 3:00pm No weekends Compensation: Hourly pay based on experience Range of $22-23/hour

This position requires adaptability to different situations and the hours may change in the future. Must possess strong leadership, communication, and time management skills. Must be detail oriented and can multi-task. Responsible for quality, consistency and overall customer service presentation to residents and guests. Maintains excellent knowledge of emergency response and access control procedures, electronic security control systems, logs, records, and forms of each building in span of control. This /Duties Summary is general in nature and may be changed, added to or reduced from time to time as needed. Your Responsibilities: * Assists in vacation, sick time, leave of absence, and last-minute shift assistance coverage. * Adheres to company policy in all assigned Properties. * Needs to have a reliable form of transportation and communication. * While on duty must be in Company approved attire and/or uniform, follow the Company dress code policy, and identification badges must always be displayed. * When on assignment, needs to maintain and treat their work areas in a neat and safe manner. All safety procedures must always be adhered to. Any safety issues must be brought to the attention of the Property Manager immediately. * Responsible for checking the fire alarm panel to ensure that it is in normal status. Reports any indicated troubles in writing to the Property Manager immediately. * Works according to given schedule from Director of Operations/Front Desk Coordinator, with close supervision. * Responds to emergency situations in a timely and efficient manner within two hours of notification. * Reports all complaints/issues to The Director of Operations/Front Desk Coordinator. * On call 24/7 for emergencies and call outs assigned by Director of Front Desk Operations/Front Desk Coordinator. This includes, but is not limited to weekends, nights, and holidays. * May be assigned other duties and responsibilities as required. Skills and Qualifications: * High school diploma or equivalency required. * Bachelor's degree from a four (4) year college or University in Hospitality Management preferred. * Two (2) to three (3) years of supervisory experience preferred. * Proficiency and working knowledge of Microsoft Office Applications including MS Excel, MS Word and MS Outlook preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to navigate the property/building quickly and easily as required to meet the job functions. * Complete all required forms. * Possess knowledge of multi-building operations * Ability to work extended hours, nights, and weekends based on project requirements. * Driving is required. What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $20.00 Hourly paid bi-weekly Schedule: Varies Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.

💼 Receptionist 🕒 Schedule: 3 Days/Week | 13-Hour Shifts ✨ About the Role As a Receptionist (Patient Experience Coordinator), you'll be the first point of contact for our patients - the person who sets the tone and makes people feel at ease. This role is perfect for someone with strong customer service skills who wants to do work that matters. No healthcare experience? No problem. If you've worked in hospitality, retail, or any fast-paced service role, you already have the foundation - we'll teach you the rest. 🧩 What You'll Do Greet every patient with warmth and professionalism Manage check-in/check-out, verify info, and assist with forms Answer phones and emails with clarity, kindness, and accuracy Schedule and confirm appointments Keep front desk area clean, calm, and welcoming Use digital tools and office systems efficiently Support teammates and adapt as needs shift 🌟 About Serenity At Serenity Healthcare, we believe in redefining mental wellness. Using innovative technology and evidence-based care, we help patients who haven't found success with traditional treatments. Our mission is to help people take back their lives - and we're looking for team members who care deeply about making that happen. Requirements 🧠 What You Bring A people-first attitude with great communication skills Ability to multitask and stay calm under pressure Comfort using email, calendars, and scheduling systems A willingness to learn healthcare protocols and privacy practices 1+ year of customer-facing experience (retail, hospitality, etc.) High School Diploma or GED Benefits 🌱 Why You'll Love Working Here Purpose-Driven Work: Help people on their mental health journey Time Off That Matters: 10 PTO days (15 after year 1) + 10 paid holidays Great Benefits: 90% covered health, dental & vision insurance Future-Focused: 401k + internal growth opportunities Referral Bonuses: Get rewarded for bringing great people into the team

Answer incoming calls and respond to patient inquiries in a professional and courteous manner Monitor and verify appointments scheduled Resolve patient complaints or issues by investigating problems and finding appropriate solutions Maintain patient records by updating account information and documenting interactions Follow communication procedures, guidelines, and policies when handling customer interactions Collect copays and outstanding balances at time of service. Update patient's information in the EMR to ensure information is current and up to date. Qualifications: Minimum 1 year Medical Receptionist experience required Preferred experience with athena One EMR Preferred experience with VOIP phone systems Excellent verbal and written communication skills Strong problem-solving abilities and attention to detail Ability to multitask and prioritize tasks effectively Please note that this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time.

We are seeking a bilingual Front Office Medical Receptionist to join our dynamic healthcare team. The successful candidate will be the first point of contact for our patients, providing administrative support and excellent customer service. Job Types: Part-time Salary: $15.00 - $18.00 per hour Expected hours: 30 - 35 per week. Work Hours: Monday, Tuesday, Thursday: 8 am - 5 pm Wednesday, Friday: 9 am - 1 pm 1-hour lunch break (30 minutes unpaid) Responsibilities for the receptionist role: Warmly greet and assist patients and visitors. Calling Insurance companies for verification Schedule appointments and manage patient records. Handle patient inquiries and provide information. Operate and maintain office equipment. Use medical software (e.g., Practice Fusion, Med Informatics, Updocs) Manage administrative tasks efficiently. Payment Handling Qualifications: Strong work ethic and stress management skills GED level education Display emotional intelligence and respect to all patients (40-50 daily) Proficiency with Mac computers and medical software preferred but we will train. Trainable and adaptable to a fast-paced environment The ideal candidate: Bilingual capabilities preferred. Previous experience in a medical setting is a plus. We offer a professional yet caring work environment, where your skills and commitment will be appreciated and nurtured. Join us in making a difference in the lives of our patients. Schedule: 4-hour shift 8-hour shift Monday to Friday Morning shift Requirements Experience: Medical receptionist: 1 year (Preferred) Language: Spanish (Preferred) Ability to Relocate: Gainesville, GA: Relocate before starting work (Required) Work Location: In person Benefits Benefits: Dental insurance Health insurance Vision insurance

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - 20.00/hour, plus quarterly bonus/incentive potential Location: 10090 Medlock Bridge Rd. Suite 110, Johns Creek, GA 30097 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-JK2 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Job DescriptionDescription: Join our Team! Atlanta Autism Center is hiring a Bilingual Front Desk Intake Coordinator to assist in managing daily administrative operations. Scope The Front Desk Intake Coordinator is responsible for providing organization and support to the assigned center(s). You will primarily be responsible for answering and distributing phone calls, faxes, and emails directed to AAC. This will also include patient registration, scheduling, medical records, as well as a multitude of tasks related to front office functions as assigned by management. Job Type: Fulltime Salary: $15- $22/ hour Essential Duties and Responsibilities Answering all telephone calls for AAC as they come in and redirecting them to appropriate staff in a pleasant manner Schedules, coordinates and tracks all incoming and outgoing referrals Checks AAC voicemails at least 2x day, documents and distributes them to appropriate staff Maintains order/cleanliness of assigned workstations Insurance verification and collection of patient balances Schedules, coordinates and tracks all incoming and outgoing referrals Lab orders, processing and follow up on results Maintains schedules of assigned providers and resource Intake preparation including retrieving records from outside providers/institutions Returning any online, email and fax inquiries Appointment reminder calls as needed Other duties and tasks as assigned by management Requirements: Bilingual- Spanish preferred Occasional travel to other centers as needed is required Experience with ECW system is preferred Ability to speak clearly and concisely Ability to read, understand, and follow oral and written instruction Medical terminology Ability to develop goals, prioritize, organize and make most efficient use of time Ability to use individual judgment to solve problems and make decisions Ability to operate a computer and basic office equipment Demonstrated strong interpersonal, oral, and written communication skills Ability to transfer knowledge in a precise manner Non-Discrimination Statement: Atlanta Autism Center (AAC) is an equal opportunity employer. We are committed to building a diverse and inclusive workplace and do not discriminate based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status, or any other characteristic protected by applicable federal, state, or local laws. AAC complies with applicable laws regarding accommodations for qualified individuals with disabilities. We encourage individuals of all backgrounds to apply.

Job DescriptionPatient Concierge Representative | Entry Level | Bilingual Spanish (required) Job Type: Full-Time Schedule: Monday-Friday, 9:00 AM-6:00 PM Training Schedule (first two weeks): 8:00 AM-5:00 PM About Us We're excited to welcome a positive, upbeat, friendly, and motivated full-time Bilingual Patient Concierge Representative to our growing team; who is passionate about helping others and thrives in a fast-paced environment. A Smile 4U is a privately owned dental practice with locations in Cartersville, Dalton, Decatur, East Point, and Hiram. We offer a wide range of services under one roof, including general dentistry, pediatric dentistry, and oral surgery. Serving both pediatric and adult patients, we are committed to delivering a positive and memorable experience for every patient. The ideal Candidate Compassionate, detail-oriented, and adaptable Comfortable in a fast-paced, team-driven office Can-do attitude Key Responsibilities Answer incoming calls and emails promptly and professionally Make daily outbound calls to schedule patient appointments per clinic protocols Document all call interactions according to standard operating procedures Assist in resolving customer complaints with the support of the Customer Service Manager Enter new patient information into the practice management system Update existing patient records Required Qualifications Bilingual in Spanish (required) Previous customer service, call center experience is a plus Strong interpersonal, communication and organizational skills Customer service oriented with a professional demeanor Reliable, organized and collaborative team player Benefits Medical, Dental, and Optical Insurance (available after 90 days for full-time team members) Employee discount Paid Time Off (PTO) and Paid Holidays Opportunities for professional growth Dental experience is highly preferred Pay is based on experience Are you willing to consent to a background check including a criminal record check, employment, and education verification?

Job DescriptionJoin Our Team at Peachtree Orthopedics and Help Others "Get Better"At Peachtree Orthopedics, we're on a mission to make a difference in healthcare, and we're looking for dedicated individuals to join our team. With nine convenient offices across Greater Atlanta, we're committed to providing top-notch care and your skills and passion can make a real impact. We're not the largest practice in Atlanta, but we take pride in delivering dedicated and compassionate care to everyone who walks through our doors. If you're ready to be part of a team that values your contribution and offers room for growth, consider joining us in our mission to help others "Get Better."Our CulturePeachtree Orthopedics has a rich history of 70 years in business and has earned recognition as a Top Workplace by the Atlanta Journal Constitution for 6 consecutive years. We take pride in our family-oriented, dedicated, passionate, and hardworking culture. When you join our team, you become a part of a community that values excellence in healthcare while working in a supportive and nurturing environment.Why Choose Peachtree Orthopedics?At Peachtree Orthopedics, we offer more than a job; we offer an opportunity to be part of something extraordinary: Limitless Growth: Propel your career with abundant professional development opportunities within our dynamic organization. Empathetic Culture: Immerse yourself in a supportive, lively work culture that values your well-being and celebrates your contributions. Dedication to Excellence: Join a team of like-minded individuals who share your commitment to delivering top-notch care to our cherished patients. Your Impactful Role Checks in patients, verifies patients' appointment, demographic information, insurance, and referral. Makes appropriate changes in the computer system and on the patient's profile. Obtains insurance verification at check-in. Obtains patient referrals, when applicable. Assists patients in registering on the patient portal, in order to expedite the check in process. Answers and routes incoming phone calls directed to front desk to include providing directions to any of the site locations Assists the Patient Account Coordinator in making return appointments and collecting any fees associated with Durable Medical Equipment, Surgical Deposits, or Disability/Medical leave paperwork. Collects payment from patients; manages a daily collection sheet of all co-pay and cash totals, checks, and credit cards at the end of each day. Copies all checks and scans collection sheets for billing; responsible for reconciliation of daily receivables. Scan all daily paperwork in an electronic file at the end of the day. Verify worker's compensation claims for eligibility. Maintains a high level of confidentiality with staff. Formulates a comprehensive relationship with the Physicians and members of the Clinical Staff. Complete weekly schedule to accommodate visiting and permanent coordinators. Assists patients with ambulatory difficulties, i.e. obtaining wheelchairs, etc. Maintains waiting rooms (coffee/magazines) in neat and orderly fashion Ensures facility is in working order and there are no areas that need attention. Addresses any facility related issue but logging it and following up with Lead/Supervisor. Screens and distribute mail. Assists Clinical and Administrative personnel with daily tasks. Maintains area of special assignment. Logs and distributes any packages (FedEx, Courier, USPS, UPS, etc.) to the appropriate personnel to include but not limited to checks and live tissue samples. Order office supplies. Competencies Customer Service - Works well with patients, vendors, and physicians by keeping them informed and promoting a positive image of the company. Exhibits good listening and comprehension; Selects and uses appropriate communication methods. Looks for ways to improve and promote quality patient care. Teamwork - Accountable to team and departmental goals, works to meet established deliverables, balances team and individual responsibilities, gives and welcomes feedback, puts success of team above own interests. Communicates with team regarding overall patient care including using resources efficiently working toward a positive patient experience. Organizational Support - Follows policies and procedures, completes administrative tasks correctly and on time; supports organization's goals and values. Adheres to all POC policies and procedures while maintaining patient confidentiality according to HIPAA guidelines. Dependability - Adheres to the company's time and attendance policy. Is punctual, good attendance record, minimal to no missed punches, works independently with little to no supervision, self-starter, adheres to departmental and companywide timelines, maintains focus. Productivity - Prioritizes and plans wok activities to ensure the completion of daily tasks. Uses time efficiently, plans for additional resources, sets personal goals and objectives to meet departmental goals. Job Knowledge - Competent in required job skills and knowledge; exhibits ability to learn and apply new skills; Keeps abreast of current procedures and/or industry changes that may affect the department and/or patient service. Qualifications High school diploma or general education degree (GED). Minimum one-year experience in customer service in a high-volume atmosphere. Prefer minimum two years' experience as front desk coordinator in a health care organization to include basic knowledge of insurance plans, coverage and procedures. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization. Ability to sort and file materials correctly by alphabetic and numeric systems. Ability to calculate figures and amounts such as discounts, interest, and percentages. Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with standardized situations with only occasional or no variables. To perform this job successfully, an individual should have knowledge of Electronic Medical Records (EMR) preferably Athena Database software; Outlook and MS Word Processing software. Skills in operating in computers, copying, scanning and faxing preferred. Centricity software will be utilized for obtaining old accounts, the LK system will be utilized to view aged accounts. Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this Job, the employee is regularly required to sit; use hands to handle or feel; and to talk or hear. The employee is occasionally required to stand; walk and stoop, kneel, crouch, or crawl. The employee must occasionally lift and/or move up to 30 pounds. Specific vision abilities required by this job include close vision. May be required to travel to one or more satellite locations depending on staffing changes. May be required to participate in educational courses that correspond with current systems or functionalities. Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually moderate. Peachtree Orthopedics is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Job Title: Front Desk Coordinator Benefits: 401K Paid Time off Health Insurance Dental Insurance Vision Insurance Short Term Disability Long Term Disability Life Insurance Opportunity: This is an opportunity to join a fast-growing company at the ground level. We are looking for an individual with customer service skills and attention to detail. Responsibilities include greeting patients, completing the check in and out process, updating medical records, and scheduling follow up appointments. They serve as a liaison between the patient and medical support staff. This is a hands-on role for a growing organization. Primary Responsibilities: Ensuring patients and their family feels welcomed by greeting patients when they arrive and offering excellent customer service. Securely gather patient demographic information and enter it into a digital database upon check-in. Assist patients to complete all necessary forms, payments, and documentation including verifying medical insurance eligibility. Schedules, coordinates, and reschedules patient's follow-up appointments or referral appointments as designated by the physician. Maintain office inventory and equipment by tracking supply needs. Maintain the overall cleanliness of clinic lobbies, common rooms, and restrooms. Monitor the flow of the clinic to communicate any delays with patients. Reconciles daily batches for clinic and surgery. Performs work related tasks and projects as required. All other duties as assigned. Requirements Candidate Qualities & Qualifications: High school graduate or equivalent required. Minimum one year experience in medical practice is highly preferred. Previous experience in ophthalmology is ideal. Strong customer service skills and ability to work on multiple tasks under pressure in a fast paced environment. Must be able to communicate effectively with physicians, patients, and the public, and be capable of establishing good working relationships with both internal and external customers. Excellent organizational and time management skills. Proficient in computers, relevant software applicants, and EHR systems. Supervision Received: Reports to Clinic Executive Director Typical Physical Demands: Work may require sitting for a prolonged period of time, stooping, bending and stretching for files and supplies. Occasionally, lifting files or paper weighing up to 30 lbs. Typical Working Conditions: Work is performed in an indoor controlled environment. Frequent contact with patients. Ability to work under stressful situations. Interactions with others are constant and interruptive. Firm Overview: Physician Directed Partners (“PDP”) was founded in 2021 with 20+ Practice locations across the United States. PDP is an Ophthalmology & Ambulatory Surgery Center Medical Services Organization offering vision care including LASIK, Cataract Surgery, and Comprehensive Ophthalmology. PDP focuses on driving performance improvement, not cost cutting. We believe that a narrow focus on cost cutting only serves to reduce patient care. PDP wants to be the physician's partner for the long-term (10+ years). Our current partnerships include multiple ophthalmology practices across the East coast. Our Core Values: DO GOOD for patients. DO GOOD for doctors. DO GOOD for employees. DO GOOD for the community. Note: This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties.

Job Description Who We Are: Eagles Landing Dentistry is modern dental practices in the heart of Stockbridge, Georiga, serving our local and surrounding communities for over 20 years. Our unwavering commitment to our patients is grounded in our shared values of resilience, commitment, curiosity and compassion - which guides all our interactions with team members, patients, partners and vendors. In our mission to provide exceptional care to our patients, we believe how we get there is as important as the final results. Who You Are: You are an adaptable Front Office Coordinator who is dedicated to making amazing first impressions and delivering dependable customer service. You are a computer systems and scheduling wizard, a process and efficiency ninja and are a lifelong learner with an interest in making dental office management a long-term career. Requirements What You'll Do: Work with the owner dentist to craft an ongoing schedule that optimized for productivity and easily manage contingency scheduling when last minute changes occur. Manage the patient's seamless arrival by checking in patients, obtaining necessary financial and personal details and entering those directly into the patient's chart as appropriate. Upon patient checkout, schedule the next appointment or follow-ups as necessary, provide relevant after visit summaries or other documents like treatment plans, receipts, school excuse notes or appointment reminder cards. Partner with office management and clinical staff daily to ensure work tasks are optimized for the daily workflow, including but not limited to appointments, confirmations, amendments, cancellations, referral letters or other patient correspondence. Optimize appointment schedule by ensuring the day is full and aligning the right treatment to appointment time. Answer the telephone promptly and courteously, inquiring about their needs and how the office can meet those needs. Partner with office manager to ensure clinic is fully compliant with state and federal health regulations and compliance programs. Other duties as assigned. What You'll Bring: Minimum 3 years of administration experience Experience with scheduling software systems, and Microsoft Office, clinical background and experience with dental software programs considered an asset An Associates degree in business or office administration preferred. Solid business acumen and effective written and verbal communication skills Ability to identify and regulate one's emotions and understand the emotions the others to build relationships, reduce team stress, defuse conflict and improve personal job satisfaction. A devotion to serving your patients and reliably showing up for your team. Benefits Full-time opportunity, Monday through Friday, 8 am to 5 pm. Up to $20 an hour depending on experience. 401(k) and up to a 4% match. Medical, Dental, Vision, Life Insurance and Paid Time Off, 7 paid holidays. Employee Assistance Program - that connects team members and their families with complimentary, confidential, short-term counseling and advisory services. Voluntary benefits like pet insurance, Life Lock and entertainment discounts. We have ALL necessary PPE and are following CDC recommended guidelines. Our office is a safe environment. Continuing education opportunities.