Patient Access Representative
Medical receptionist job in White Plains, NY
Schedule: Full-time
Pay Rate: $25/hr
Openings: 3-5
Background Requirements: Must pass BRC + drug screen
Systems: Epic preferred
We are looking for 3-5 Patient Access Representatives to support front-end hospital operations in White Plains and the Bronx. These individuals will assist patients with registration, scheduling, insurance verification, and general customer service within a hospital setting. The ideal candidate has strong communication skills, experience working in a healthcare environment, and familiarity with Epic.
Responsibilities:
Greet, register, and assist patients during check-in and check-out.
Verify insurance eligibility, demographics, and benefits.
Enter and update patient information accurately in Epic.
Assist with scheduling appointments, referrals, and procedure orders.
Provide exceptional customer service to patients, families, and clinicians.
Answer phones, respond to inquiries, and ensure timely patient flow.
Follow hospital policies, HIPAA regulations, and departmental workflows.
Qualifications:
1-2 years of Patient Access, front desk, medical office, or hospital experience.
Experience with Epic strongly preferred.
Strong customer service background required.
Ability to multitask and remain professional during high-volume periods.
Excellent communication and data-entry accuracy.
Must be willing to work onsite in White Plains
Must pass a background check and drug screen.
*Evening Shift* Internal Medicine Medical Receptionist
Medical receptionist job in New York, NY
Medical Receptionist-Adult Primary Care
Hours:
Full Time
Sunday: 11:00 AM-7:00 PM
Monday, Tuesday: 1:00 PM-9:00 PM
Wednesday:11:00 AM-7:00 PM
Thursday: 1:00 PM-Closing (~9:00 PM)
Premium Health is looking for outstanding candidates for the Medical Receptionist position at our Internal Medicine practice.
Premium Health, located in the heart of Brooklyn, is committed to providing compassionate, culturally sensitive, comprehensive health care, and behavioral health services to everyone in the community in need, regardless of ability to pay. Through our services, we aim to achieve community wellness for the individuals and families we serve. Premium Health prioritizes a collaborative care approach and utilizes evidence-based treatment, thus achieving improved patient care and superior outcomes.
Conveniently located midway between Flatbush and Boro Park, our Foster Avenue location is home to our adult internal medicine, adult behavioral health, and podiatry departments. Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent.
Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include:
· Greeting patients upon arrival
· Assisting patients with paperwork
· Answering phone calls
· Scheduling appointments
· Verifying medical insurances
· Creating referrals
· Responding to patient medical questions
Time Commitment:
Full Time
Sunday: 11:00 AM-7:00 PM
Monday, Tuesday: 1:00 PM-9:00 PM
Wednesday:11:00 AM-7:00 PM
Thursday: 1:00 PM-Closing (~9:00 PM)
Compensation:
· $23 - $24 per hour
Benefits:
· Public Service Loan Forgiveness (PSLF)
· Paid Time Off, Medical, Dental and Vision plans, Retirement plans
Medical Receptionist
Medical receptionist job in Syosset, NY
Compensation: Up to $20/hour
Schedule: Full-time | Monday-Friday, 8:00 AM - 5:00 PM
We are seeking customer service-driven and highly motivated individuals to join our team as Medical Records Coordinators.
This position is based in our Syosset, NY office and plays a critical role serving as the primary point of contact for clients and acting as a liaison between internal teams, physicians, and external representatives.
Key Responsibilities:
Serve as the main contact for clients, handling inquiries, status updates, and general information requests.
Use internal systems and databases to input and retrieve client or examinee information.
Maintain ongoing communication with the QA department regarding case progress and report status.
File and archive open and closed cases accurately.
Ensure all client information and specific requirements are up to date in internal systems.
Collaborate with internal team members to ensure timely and accurate case completion.
Redirect calls to appropriate departments when necessary.
Perform various clerical tasks such as typing, filing, emailing, and proofreading.
Assist with resolving customer complaints and quality assurance issues.
Escalate report issues or concerns to management when needed.
Ensure compliance with applicable safety and legal regulations.
Perform other duties as assigned.
Qualifications:
High school diploma or equivalent required.
At least one year of clerical experience, or an equivalent combination of education and experience.
Experience in a medical office or insurance industry preferred.
Proficient with general office equipment (fax, copier, scanner, phone).
Familiar with multiple software programs, including Microsoft Word, Outlook, Excel, and Internet browsers.
Ability to work in a high-volume, fast-paced contact center environment.
Flexibility and adaptability are key to success in this role.
Patient Registration Representative
Medical receptionist job in New York, NY
Please find below the :
Job Title : Patient Registrar
Duration : 6+ months (Possibility for extension)
Pay Rate : $23/Hr.
Schedule Notes: 9:00 am - 5:00 pm
Job Description:
M-F 9a-5p. 24 wk assignment covering FTE LOA. HS diploma/GED (R). Some college (P). Proficiency in EHR (strongly P). 3 yrs clerical exp (R) [3-5 yrs preferred of cardiology exp in medical or secretarial setting]. Data entry skills of 4500 keystrokes (R).Knowledge of health insurance benefits/requirements, Coding: ICD 9, CPT-4 (P). Customer service, telephone, keyboard, computer, effective communication skills (R). Customer service exp (P).
Benefits:
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, , legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors.
Front Desk Coordinator
Medical receptionist job in New York, NY
About Us
RE Brands is a fast-growing fashion company that owns and operates Real Essentials, one of the top-selling apparel brands on Amazon. We're a dynamic, innovative team redefining value-driven fashion through design, speed-to-market, and technology. With licenses like Juicy Couture Sport, Nautica, and Hunter, and a rapidly expanding retail and wholesale presence, we're scaling across e-commerce and brick-and-mortar channels.
Job Description
We're looking for a personable, detail-oriented Front Desk Coordinator to be the face of our NYC office. This is an entry-level position ideal for someone with strong interpersonal skills, a proactive mindset, and an interest in supporting day-to-day office operations.
Responsibilities
Manage and maintain front desk operations
Greet all visitors with warmth and professionalism
Schedule guests and vendor visits with the building
Coordinate office needs such as ordering supplies, stocking the kitchen, and maintaining cleanliness
Manage sample ordering, returns, and organization
Liaise with building management on administrative and operational requests
Assist with office-wide communication and internal team support as needed
Requirements
Some prior administrative, office, or customer service experience preferred
Excellent communication and organizational skills
Ability to multitask and stay proactive in a fast-paced environment
Friendly, professional demeanor and team-first attitude
Practice Coordinator
Medical receptionist job in New York, NY
ABOUT THE ROLE
The Practice Coordinator performs a wide range of administrative tasks to support assigned attorneys and other timekeepers and plays an integral role in daily practice support, combining premier assistance with administrative, organizational, project-based, and practice-related responsibilities to provide comprehensive support. The Coordinator leverages detailed knowledge of legal procedures, firm operations, and client needs to ensure seamless and efficient management of attorney schedules, client matters, billing, and practice-related projects. This individual provides a high level of client service and support while producing a high volume of consistently excellent work product.
Administrative Coordination
Maintains detailed calendars displaying appointments, deadlines, travel schedules, and conference calls. Proactively tracks important dates to ensure timely completion of key tasks.
Provides professional relationship management with external and internal clients. Serves as a direct point of contact for telephone calls, emails, and in-person inquiries. Exercises sound judgment when screening communications, facilitating effective follow-up and high-quality client service.
Creates and maintains client/matter lists and communication lists. Maintains contacts in Outlook and Salesforce.
Manages both paper and electronic files in compliance with the firm's records management policies, ensuring confidentiality and accuracy. Creates and maintains working files and binders as requested. Utilizes firm-provided software to accurately store email messages and maintain and retrieve files.
In conjunction with Paralegals, may prepare or coordinate the preparation of Responses to Auditor Requests. Assists with preparation of Opinion Letters.
Utilizes firm-designated workflow software to open and close matters. Processes and tracks conflict reports. Prepares engagement letters. Initiates client file transfer requests and assists with client disengagements. May facilitate the secure transfer of case/client data in accordance with firm's data security policy.
General Practice Support
Creates, edits, proofreads, and finalizes complex and practice specific legal and administrative documents, forms, and correspondence, ensuring accuracy and completeness.
Engages in active coordination of practice-related projects such as practice group meetings and initiatives, client or industry research, and event planning. Interprets objectives, designs project timelines, and ensures that deliverables align with the firm's expectations.
Supports attorneys' efforts to maintain client relationships. Coordinates pitch materials, tracks leads, updates contact databases, and arranges key client meetings. Assists with social media or targeted outreach.
Partners with other administrative departments (Billing, Marketing, IT, Office Services) to assemble critical information, coordinate billing tasks, and maintain client satisfaction.
Billing and Financial Administration
Upon attorney request, diligently manages attorney time, including inputting timenotes provided by attorney, editing and proofreading, and ensuring compliance with matter codes and billing guidelines. Proactively reminds attorneys of time entry deadlines and collaborates with them to ensure timely submission. Collaborates with attorneys to finalize and submit time daily.
Collaborates with Client Account Manager, Pricing Team, and attorneys to respond to client requests for budgets, projections, costs incurred, and related reports.
Collaborates with Client Account Specialist or Client Account Manager and assigned timekeepers to manage billing process, including editing prebills, generating reports, and performing final proofing and sending out final invoices. May assist with collection efforts. Coordinates client, matter, and timekeeper inquiries.
Prepares expense reimbursements, reconciles travel expenditures, arranges for payment of invoices, and prepares check requests as needed.
Travel and Meeting Logistics
Books travel (domestic and international) through designated travel providers, considering attorney preferences, cost guidelines, and itinerary efficiencies.
Organizes in-person or virtual conferences, meetings, meals, seminars, and client events, including making reservations, sending invitations and tracking attendees, booking conference rooms, catering arrangements, confirming audio/video logistics, and final follow-up.
Thoroughly organizes itineraries, prepares comprehensive travel documents, and disseminates meeting agendas or background information in advance. Prepares and disseminates both hard-copy and electronic materials.
Team and Leadership Support
Works proactively and efficiently to free attorneys from administrative burdens, allowing them to focus on core legal tasks. Anticipates attorneys' needs by outlining upcoming deadlines, preparing relevant background materials, and prioritizing tasks.
Communicates professionally and courteously with clients, external counsel, and vendors, upholding a polished firm image.
Provides backup support to other attorneys and timekeepers as needed. Volunteers for overflow work assignments when time permits and actively seeks to maximize productivity and promote teamwork. May participate in departmental projects designed to streamline workflow and/or resolve issues. Proactively supports the firm's strategic initiatives and operational improvements.
Acts and assists as a proactive mentor for junior department members and new employees. Assists with training on specific firm processes, software, and procedures as requested.
ABOUT YOU
Bachelor's or Associate's degree in business, finance, or a related field and relevant certifications is highly preferred.
Minimum 3+ years' experience supporting attorneys, including partners, in a law firm or professional services environment. Experience managing complex administrative tasks, legal documents, and sophisticated scheduling required and an in depth understanding of law firm practice areas.
Experience coordinating cross-functional or interdepartmental projects and ensuring that deadlines are met.
Proficiency in Microsoft Office suite (Word, Excel, PowerPoint, and Outlook), Adobe Acrobat Pro, DocuSign, electronic filing platforms, document management systems, CRM platforms, expense reimbursement, time, attendance and billing tracking software (e.g., Aderant or 3E) is essential.
A strong ability to learn and adapt to new software applications and technological tools. Comfort with ongoing changes in technology and willingness to embrace new systems and processes as they are introduced.
Excellent communication skills and the ability to build effective internal and external client relationships. Excellent grammar, attention to detail, and ability to manage multiple deadlines in a fast-paced practice group. Must exhibit discretion, diplomacy, and professionalism in verbal and written communications. Ability to interact effectively with all levels of management and staff and a variety of external entities, including clients and prospective clients of the firm.
Ability to work under pressure and complete job assignments in an accurate and timely manner. Strong organizational skills and the ability to apply strong attention to detail to all levels of work. Ability to multitask, prioritize work, and meet deadlines.
Uses sound decision making and judgment. Skilled in prioritizing high-volume workloads, solving problems proactively, and maintaining confidentiality.
Demonstrated ability to maintain positive internal and external client relationships and anticipate needs.
Eagerness to refine processes and adopt best practices for tasks like billing, filings, or scheduling. Exhibits a proactive approach to learning, including seeking out training opportunities and resources to enhance technological skills.
Credentialing Coordinator
Medical receptionist job in New York, NY
Job Title : Credentialing Coordinator
Duration : 2 Months Contract (with possible extension)
Education : High school Degree required, Bachelor's Degree preferred
Shift Details : 9:00 AM-5:00 PM Hybrid (Thursdays Mandatory) First week training on-site
General Description:
·Maintain communication with the credentialing contacts at facilities and provider sites to coordinate receipt of information required for credentialing, re-credentialing, and update of provider credentialing information
·Review provider-credentialing file for completion and presentation to the Credentialing Committee
·Perform primary source verification on required elements and in accordance with MetroPlus' policies and procedures
·Respond to inquiries from other MetroPlus departments relative to a provider's credentialing status
Education:
High school Degree required, Bachelor's Degree preferred
Lead Receptionist
Medical receptionist job in New York, NY
Job Type: Full-time
Salary: $36 - $38/HR
Are you looking to join one of the world's leading investment firms? As the Lead Receptionist, you'll serve as a key point of contact for executives and VIPs, providing an exceptional first impression and white-glove service experience.
Responsibilities
Executive & Guest Experience
Serve as the main point of contact for executives, board members, clients, and VIP guests
Greet visitors with warmth, professionalism, and efficiency to create an exceptional first impression
Manage the visitor experience from arrival to departure, coordinating with executive assistants and security
Maintain a polished, guest-ready reception area that reflects the firm's image and hospitality culture
Oversee concierge-level amenities, ensuring VIP guests receive personalized service and attention
Track visitor trends and preferences to enhance the overall executive hospitality experience
Executive Support & Coordination
Partner closely with executive assistants to anticipate needs and ensure seamless support
Coordinate meeting logistics, including scheduling, catering, and room readiness
Maintain executive service protocols and uphold the firm's brand standards
Handle sensitive and confidential information with the utmost discretion
Operations & Administration
Support administrative tasks such as visitor logs, document preparation, and supply management
Liaise with facilities, office services, and security teams to ensure smooth daily operations
Assist with emergency preparedness and evacuation protocols for the executive floor
Demonstrate flexibility, problem-solving skills, and composure in fast-paced environments
Provide occasional scheduling or coverage support for the broader receptionist team
Qualifications
3+ years of experience in a corporate front desk or receptionist role
Experience supporting senior executives or working within a C-Level suite strongly preferred
Polished, professional appearance and demeanor
Outstanding verbal and written communication skills
High level of discretion, confidentiality, and emotional intelligence
Proficiency in Microsoft Office Suite (Outlook, Word, Excel, PowerPoint)
Strong organizational skills and attention to detail
Ability to multitask, prioritize, and remain composed under pressure
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, origin, disability, or military status.
Legal Receptionist
Medical receptionist job in Deer Park, NY
Legal Receptionist - Front Desk
Long Island Law firm
$45,000-$50,000 Base Salary
Client is seeking a professional and client-focused Legal Receptionist to be the first point of contact for clients and visitors. The ideal candidate thrives in a fast-paced environment, maintains a friendly and empathetic demeanor, and provides outstanding customer service in the face of high-stress scenarios. This role involves handling a high volume of calls, greeting clients, and supporting daily office operations to ensure a positive client experience.
Responsibilities:
Answer, screen, and route high-volume phone calls professionally.
Greet clients and visitors, ensuring a welcoming first impression.
Complete quick intakes and open matters in case management software.
Handle messages, mail, faxes, and office supply management.
Assess and respond to client needs, resolving concerns effectively.
Assist with routine projects, including FedEx shipments and client gift baskets.
Support operations to maintain smooth daily office functioning.
Qualifications:
Minimum 6 months year of experience as a receptionist.
Bilingual (Spanish) is a plus.
Strong customer service skills and professional demeanor.
Excellent interpersonal and communication skills.
Highly organized and detail-oriented.
Ability to maintain composure and professionalism in high-pressure situations.
Team-oriented with ability to collaborate effectively across departments.
Front Office Receptionist
Medical receptionist job in New York, NY
Front Office Receptionist. Multi tasker. Professional appearance. Courteous. Well spoken. Bilingual in English and Spanish. Hospitality experience is a plus. Full time and part time positions available.
Patient Representative
Medical receptionist job in New York, NY
About Us We're Maimonides Health, Brooklyn's largest healthcare system, serving over 250,000 patients each year through the system's 3 hospitals, 1800 physicians and healthcare professionals, more than 80 community-based practices and outpatient centers. At Maimonides Health, our core values H.E.A.R.T drives everything we do. We uphold and maintain Honesty, Empathy, Accountability, Respect, and Teamwork to empower our talented team, engage our respective communities and adhere to Planetree's philosophy of patient-centered care. The system is anchored by Maimonides Medical Center, one of the nation's largest independent teaching hospitals and home to centers of excellence in numerous specialties; Maimonides Midwood Community Hospital (formerly New York Community Hospital), a 130-bed adult medical-surgical hospital; and Maimonides Children's Hospital, Brooklyn's only children's hospital and only pediatric trauma center. Maimonides' clincal progams rank among the best in the country for patient outcomes, including its Heart and Vascular Institute, Neuroscience Institute, Boneand Joint Center, and Cancer Center. Maimonides is an affiliate of Northwell Health and a major clinical training site for SUNY Downstate College of Medicine.
Overview
clinical training site for SUNY Downstate College of Medicine.
We currently seek a Patient Representative to serve as liaison between patient and hospital staff while functioning as a patient advocate interfacing with patients, families, staff and hospital administration; assists patients in interpreting hospital policies, procedures and services, and in obtaining solutions to problems and concerns.
Responsibilities
* Patient Advocacy & Education
Educates patients/families on hospital policies, the Patient's Bill of Rights, pain management, safety, & advance directives (HCP, DNR, MOLST.), in compliance with the Patient Self-Determination Act/Family Health Care Decisions Act.
* Issue Resolution & Communication
Serves as in-house Administrator on Call, addressing non-clinical patient concerns, resolving complaints, coordinating with hospital departments, and feedback to patients.
* Documentation & Reporting
Maintains comprehensive records of patient/family interactions, documents incidents and follow-ups, and provides reports to administration.
* Interdisciplinary Collaboration & Committees
Participates in & coordinates interdisciplinary patient care teams and hospital committees, including Ethics, Safety, Nursing, and Child Protection, EOL.
* Emergency Department Responsibilities
Supports patients/families in Emergency Department waiting areas, assists with patient admissions/transfers, expedites lab/X-ray processes
* Access & Support Services
Assists in referring patients to appropriate services when alternatives are unavailable, coordinates interpreter services, hospital notary, organ donor
* Policy Compliance & Outreach
Ensures adherence to department policies, performance improvement standards, and regulatory requirements; participates in community outreach, education programs, and staff in-services on patient rights and healthcare directives.
Qualifications
* Bachelor's degree in communications, social sciences or nursing preferred.
* Minimum 5 years exp in hospital field or suitable combination education/experience preferred.
* Knowledge of patient care and patient problems
* Good interpersonal and English verbal/written communication skills; Bilingual preferred.
Pay Range
USD $63,500.00 - USD $63,500.00 /Yr.
Equal Employment Opportunity Employer
Maimonides Medical Center (MMC) is an equal opportunity employer.
Patient Engagement Representative
Medical receptionist job in Roslyn Heights, NY
Patient Engagement Representative - Healthcare Call Center Pay Rate: $22/hr (or $24/hr for bilingual Spanish-speaking candidates) Schedule: Monday-Friday, 12 PM - 8 PM We're hiring Patient Engagement Representatives to join a fast-growing healthcare group focused on proactive patient outreach. This is an outbound call role centered on reengaging former patients, educating them on available services, and encouraging follow-up care. It blends customer service with light sales - ideal for candidates who enjoy making an impact through meaningful conversations.
Key Responsibilities:
Make high volume outbound calls daily to patients as part of an outreach campaign
Send texts and emails to reconnect with patients
Schedule consultations, procedures, and testing
Accurately document interactions and outcomes in the EMR system
Perform general administrative tasks as needed
What We're Looking For:
Minimum 5 years of customer service experience
Comfort with high-volume outbound calling and patient-facing communication
Sales experience and/or healthcare background preferred
Bilingual (Spanish/English) strongly preferred and compensated at a higher rate
Willingness to work non-traditional hours (afternoons and some weekends)
About the Opportunity:
This role is not passive or purely administrative. It requires confidence, empathy, and the ability to guide patients toward taking the next step in their care. If you're someone who enjoys helping others while also meeting measurable goals, this is a great fit.
Medicaid Specialist
Medical receptionist job in New York, NY
TITLE: Medicaid Specialist
REPORTS TO: Director of Entitlements
DEPARTMENT: Entitlements - 219 East 121st St. New York, NY 10035
Our Mission:
Since 1967, Odyssey House has been providing innovative services and programs to a broad population of individuals and families struggling with substance use and mental health disorders. Odyssey House helps New Yorkers of all ages-and across all five boroughs-beat drugs and alcohol with highly individualized treatment programs. Odyssey House provides high quality, holistic treatment impacting all major life spheres, including: psychological, physical, social, family, educational and spiritual in order to support personal rehabilitation, renewal and family restoration.
If that sounds different than other treatment programs, you're right. Because Odyssey is where recovery gets real.
In addition to competitive salaries, Odyssey House offers:
A 35-hour work week (as opposed to a 40-hour work week)
Vacation Plan and Holiday Schedule
Life Insurance
Medical Insurance (Two Plans)
Dental and Vision Insurance
Additional Insurance Coverages (hospitalization, accidental, critical illness coverage)
Long-Term & Short-Term Disability
Flexible Spending Account/Health Reimbursement Account
403(b) Plan
Corporate Counseling Associates (CCA) EAP benefit
Ability Assist Counseling Services (through The Hartford)
Commuter Benefits
Educational Assistance Programs
Special shopping discounts through ADP Marketplace and PlumBenefits
RUFit?! Fitness Program
Legal Assistance through ARAG
Optum Financial Service through ConnectYourCare
Benefit Advocacy Center through Gallagher
MAJOR FUNCTIONS:
Maintain a working relationship with the Department of Social Services/Medicaid Office/Expedited and Marketplace to ensure Medicaid Managed Care guidelines and policies and procedures are follow.
SPECIFIC DUTIES & RESPONSIBILITIES:
• Conduct a comprehensive review to determine eligibility for Medicaid and Managed Care for the 820 Programs
• Daily Review of consumers' insurance verification and Medicaid Managed Care coverage
• Communicate with consumers regarding insurance coverage, restrictions, and disenrollment (Medicaid/Managed Care, and Medicare)
• Process Medicaid applications and recertifications for potential consumers through the Local Department of Social Services or the NY State Exchange/Marketplace
• Investigate Medicaid issues related to eligibility, deferrals, denials and recertifications
• Identify consumers with Medical and Pharmacy restrictions to complete MAP forms to the removal of restrictions
• Process restrictions through the Managed Care System (MCS), Office of the Medicaid Inspector General (OMIG)
• Resolve problematic Medicaid Managed Care and Department of Social Services issues
• Navigate eMedNY (ePACES) / Managed Care Portals / Inovalon / STARS / AWARDS
• Daily Data Entry of Medicaid Managed Care / Medicare / Private Insurance / MAT in AWARDS and E-Lab
• Prepare weekly status of consumers' Medicaid Managed Care / Medicare / Private Insurance status and Expedite consumers with straight Medicaid coverage
• Review weekly consumers' Medicaid Managed Care coverage and dropped coverage
• Prepare biweekly Medicaid Manage Care Reports to reflect current coverage
• Assist consumers with the selection of Managed Care and NY State Market Place
• Performs related or similar duties assigned by Director.
REQUIREMENTS:
• Associate/BA Degree preferred
• Experience with Medicaid and Managed Care and in Human Service Field
• Minimum 2 years of experience in Medicaid, managed care plans, application process, recertifications and regulations
• Demonstrated effective communication, proficient with Excel, computer skills, organization and multitasking
Odyssey House is an equal opportunity employer maintaining a non-discriminatory policy on hiring of its personnel. Odyssey House, and its operational divisions, will not discriminate against any employee or applicant because of race, creed, color, national origin, sex, disability, marital status, sexual orientation or citizen status in all employment decisions including but not limited to recruitment, hiring, upgrading, demotion, downgrading, transfer, training, rate of pay or other forms of compensation, layoff, termination and all other terms and conditions of employment.
Auto-ApplyCertified Peer Specialist Peer Care Manager
Medical receptionist job in Mamaroneck, NY
Join a premier organization dedicated to Creating Community and having opportunities every day for people that matter. Human Development Services of Westchester (HDSW) is Westchester County community-based not-for-profit, having been involved in the evolution of community-based direct-care services for vulnerable populations in New York State since 1968. In todays ever-changing health care marketplace, HDSW offers person-centered, trauma-informed, culturally competent services to over 3000 people each year, through a unique blend of innovative inter-related programs. At HDSW What Matters To You, Matters To Us! We are looking for qualified individuals to join our team.
Position Overview:
The Certified Peer Specialist /Peer Care Manager in the Living Room (LR) works in concert with the LR team to provide support and resources to guests as they present for emergency department or hospital diversion services. The LR utilizes a person-centered, trauma informed model of care, which emphasizes and supports a person's potential for recovery by optimizing quality of life and reducing symptoms of behavioral health conditions through empowerment, choice, and health and wellness goals.
Qualifications:
High School Diploma or equivalent.
A Certified Peer/Peer Care Manager provider must have the following: a minimum of New York Certified Peer Specialist (NYCPS) Provisional Certification within 3 months of hire.
It is expected that full NYCPS Certification will be obtained within 1year as per the guidelines of the NYS Academy of Peers
Must have own car, a valid drivers license and a driving record that is satisfactory to our insurance carrier.
Criminal History Background Check and fingerprinting required.
Salary: Commensurate with experience,Benefits:
401(k) with Match Health insurance Flexible Spending Account Dental Insurance Vision Insurance Disability Insurance Life Insurance Paid time off Tuition Reimbursement AFLAC US Alliance Credit Union Health Rewards
HDSW is an Equal Opportunity Employer
Compensation details: 21-23 Hourly Wage
PI07801aaa87a7-31181-30393642
Scheduling Specialist
Medical receptionist job in Secaucus, NJ
Job Description
* Serves as a liaison between doctor's offices, the hospital, and patients.
* Schedules appointments for various hospital departments and physician office visits.
* The scheduler receives routine functional guidance from the supervisor/manager of Patient Access concerning
resources to make appropriate patient referrals.
* Manual dexterity is required as is the ability to concentrate on detail in the midst of other activity.
* The scheduler will follow very specific protocols in scheduling and the collection of financial information.
* The scheduler assures that all patients have all information they need so that they will arrive on time and
prepared for their procedures and the hospital has all the information required to properly bill or services.
* Receives requests to schedule patients from referrals and schedules patients accordingly.
* Maintains open communication with other departments regarding scheduling changes.
* Properly verifies and obtain prior-authorization when needed.
* Follows up on any requests and/or messages left on work phone immediately.
* Coordinates transportation needs for patients appointments.
EDUCATION + EXPERIENCE REQUIREMENTS:
High school Diploma required. College Degree preferred.
2 or more years experience in hospital registration/patient access is desired.
2 or more years of hospital setting experience in scheduling is required.
Must have type speed of at least 45 WPM and basic experience with main frame computers, calculators,
copiers, FAX machines, and multi-line phone systems required
Knowledge of medical terminology
Must be through and able to follow detailed instructions
Must have excellent customer service skills
Ability to work with speed and accuracy while multi-tasking is required
Patient Experience Representative
Medical receptionist job in New York, NY
Patient Experience Representative - Remote ($21/hour)
$21/hour | Fully Remote | Full-Time
About my Laurel
my Laurel is the leader in home-based acute care, providing hospital-level treatment directly in patients' homes. Our programs - Rapid Advanced Care, Acute Care at Home, and Recovery at Home - help frail, elderly, and complex patients avoid unnecessary ER visits, hospital stays, and post-acute complications.
We combine telehealth physicians, in-home paramedics, and RN care managers to create a safer, more compassionate alternative to traditional care - dramatically improving patient and caregiver experiences.
The Role
As a Patient Experience Representative, you'll be one of the first voices our patients hear. You'll guide patients and caregivers through scheduling, support, and follow-up - delivering exceptional patient experiences with empathy and professionalism.
Pay: $21/hour
Type: Full-Time | Remote
Shift: Mon/Tues/Fri/Sat/Sun: 1130am to 8pm EST
What You'll Do
Handle inbound and outbound calls to schedule health visits and provide patient support.
Educate patients and caregivers on program benefits and answer questions.
Conduct reminder calls and assist with after-care requests (equipment, pharmacy, documentation).
Accurately document each interaction in my Laurel's referral system.
Collaborate with clinical teams to ensure smooth care coordination.
What We're Looking For
12 months of call center or phone-based customer service experience.
Experience in healthcare, telehealth, or medical scheduling preferred.
Excellent communication, active listening, and multitasking skills.
Comfortable navigating multiple systems and data entry while on calls.
High school diploma or GED required.
Reliable high-speed internet (20 Mbps down / 5 Mbps up) and a private workspace.
Benefits & Perks
💻 Fully Remote - work from anywhere in the U.S.
🏖️ Unlimited Vacation (after 90 days)
💡 Choice of 6 Aetna Medical Plans (after 1 month)
🦷 Dental & Vision coverage
💰 401(k) Plan
💻 Company-provided laptop & accessories
❤️ Mission-driven culture focused on growth, collaboration, and patient care
How to Apply
Include a cover letter addressing:
Why this role interests you.
Your inbound/outbound call experience (including achievements).
Average number of calls handled per day in prior roles.
Keywords for visibility: Remote Customer Service • Work From Home • Healthcare Call Center • Patient Coordinator • Medical Scheduler • Telehealth Support • Customer Experience • Virtual Healthcare Jobs • Remote Healthcare Support • Call Center Representative
Auto-ApplyShared Services Scheduling Specialist
Medical receptionist job in New York, NY
JOB PURPOSE:
Shared Services Scheduling Specialist assists with scheduling in-house and external physician/specialist medical appointments for participants, coordinates necessary transportation, handles customer service issues, makes all arrangements for Aide Services/escorts and assists with other functions as needed.
JOB RESPONSIBILITIES:
Schedule participants with their specialty appointments and medical appointments with their CBPCPs.
Make visit verification calls to confirm appointments and reschedule any cancellations.
Check the Centerlight provider lookup, Liberty Dental website and the NVA list to schedule appointments with in-network providers, escalating any issues to management, and appropriate department.
Schedule SDR, post-fall, and HR/HI cases within 7 days of triggering.
Ensure that participants' charts reflect the most accurate information, such as cancelling appointments and updating service plans when necessary.
Ensure all authorizations and referrals are accurately faxed to the appropriate providers and facilities.
Communicate effectively with all participants to relay appointment information, and provide updates as needed.
Responsible for documenting all interactions and updates in a participants chart accurately and in a timely manner.
Processes requests for the release of health information.
Schedules provider follow-up appointments.
Documents all calls in internal systems.
Report any participant grievances reported by other DHC staff directly to the Grievances and Appeals department, as well as other disciplines involved.
Schedule CBPCP appointments.
Schedules all specialty consultations, including but not limited to psychiatry, podiatry, lab/home draws, and acupuncture.
Informs Participants via phone regarding all future appointments.
Identifies and partners with other departments to resolve complex participant inquiries.
Completes documentation regarding appointments in the organization's computer systems.
Responsible for the participant's profile updates in all systems.
Performs consistently with the organization's mission and philosophy.
Performs job responsibilities according to the organization's policies. Seeks clarification when needed.
Assumes responsibility for assignments given, seeks supervision appropriately, and is accountable for work performance. Meets productivity guidelines.
Maintains proper documentation (updated, timely, legible) related to patient care.
Maintains HIPAA standards and confidentiality of PHI.
Serves as a role model for peers and colleagues.
Assumes responsibility for professional growth and development; maintains and upgrades professional knowledge and practice skills.
Treats other employees respectfully and facilitates an environment of teamwork.
Communicate with participants in a caring, helpful, considerate, and culturally sensitive manner.
Demonstrates a thorough understanding of participants' needs and wants and attempts to anticipate and meet participants' needs.
Utilizes service recovery techniques to resolve issues quickly and to the customer's satisfaction.
Ability to manage multiple tasks and priorities in a fast- paced environment and adapt to changing priorities throughout the day.
Weekly Hours: 40
Days: Monday to Friday
Hours: We have different schedules available between 8:00 AM to 8:00 PM.
Location: Full time Remote
QUALIFICATIONS:
EDUCATION: Associate degree preferred, or equivalent relevant call center years of experience preferred.
Additional Requirements:
Able to pass a typing test with at least 45 WPM.
Bilingual Requirement: Spanish, Russian, Chinese, Bengali, Korean
1 - 2 years experience in customer service, quality, and/or auditing experience.
Employee acknowledges that they have an alternative means of working in the event of a power and/or internet service outage, ensuring they are able to fulfill their job responsibilities without interruption.
Excellent written and verbal communication skills.
Ability to thrive in a fast-paced environment and meet assigned deadlines.
Excellent organizational skills, accuracy, and attention to detail.
Ability to operate both independently and collaboratively as required.
Proficiency in Microsoft Office Suite, including Word, Excel, and Outlook.
Physical Requirements:
Individuals must be able to sustain certain physical requirements essential to the job. This includes, but is not limited to:
Sitting/Stationary positions - Duration of up to 6-8 hours a day for consecutive hours/periods of time.
Agility/Fine Motor Skills - Must demonstrate agility and fine motor skills (ie. typing, use of equipment, etc.)
Sight/Visual Requirements - Must be able to read orders and type/write documentation, etc. with accuracy.
Audio Hearing and Motor Skills (language) Requirements - Must be able to listen attentively and document information from stakeholders and intake information through audio processing with accuracy. In addition, must be able to speak comfortably and clearly with language motor skills.
Cognitive Ability - Must be able to demonstrate good decision-making, reasonableness, cognitive ability, rational processing, and analysis to satisfy essential functions of the job.
Disclaimer: Responsibilities and tasks outlined in this job description are not exhaustive and may change as determined by the needs of the company.
We are an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, disability, age, sexual orientation, gender identity, national origin, veteran status, height, weight, or genetic information. We are committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment, its services, programs, and activities.
Salary Range (Min-Max):$40,000.00 - $50,000.00
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Medical receptionist job in New York, NY
Hours:
Full Time
2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM
Monday: 9:00 AM-5:00 PM
Tuesday, Wednesday: 11:00 AM- 7:00 PM
Thursday: 10:00 AM - 6:00 PM
Premium Health is looking for outstanding candidates for the Front Desk Receptionist position.
Our team goes the extra mile to make every patient visit a positive one. In addition to providing top notch medical care, every visit is an opportunity to build relationships and every patient is treated like family. Our goal is to make each patient's care experience to our standards: Compassionate, Agile, Respectful, and Excellent.
Ideal candidates will be able to work well under pressure and in fast paced environments. Daily responsibilities include:
Greeting patients upon arrival
Assisting patients with paperwork
Answering phone calls
Scheduling appointments
Verifying medical insurances
Creating referrals
Responding to patient medical questions
Time Commitment:
2 Sunday per Month 10:00 AM - 3:00 PM, 1 Sunday per Month 10:00 AM-2:00 PM
Monday: 9:00 AM-5:00 PM
Tuesday, Wednesday: 11:00 AM- 7:00 PM
Thursday: 10:00 AM - 6:00 PM
Compensation:
Commensurate with Experience, $21-$24 per hour
Benefits:
Public Service Loan Forgiveness (PSLF)
Paid Time Off, Medical, Dental and Vision plans, Retirement plans
Patient Service Representative
Medical receptionist job in New York, NY
We are seeking a detail-oriented and experienced Patient Coordinator to support front-end administrative functions in a fast-paced healthcare setting. The ideal candidate will have a strong background in medical office operations, electronic medical records (EMR), and health insurance processes, along with excellent communication and customer service skills.
Key responsibilities include:
Perform patient registration, including verifying demographic and insurance information
Ensure accurate data entry into the Electronic Medical Record (EMR) system
Verify insurance eligibility and benefits, including managed care plans
Collect co-pays and provide patients with necessary documentation
Maintain knowledge of health insurance requirements, authorizations, and referrals
Apply medical coding standards including ICD-9 and CPT-4 where applicable
Answer incoming calls and provide prompt, professional responses
Work collaboratively with clinical and administrative staff to ensure patient flow
Maintain compliance with HIPAA and other healthcare regulations
Qualifications:
High School Diploma or GED (Required)
Minimum of 3 years clerical experience in a medical office setting (Required)
Data entry skills of at least 4,500 keystrokes per hour
Knowledge of medical coding (ICD-9, CPT-4)
Strong understanding of health insurance benefits and requirements
Excellent customer service and effective communication skills
Proficiency in telephone and computer usage, including keyboarding
Experience using EMR systems (Required)
Familiarity with managed care insurance plans (Required)
Pride Health offers eligible employee's comprehensive healthcare coverage (medical, dental, and vision plans), supplemental coverage (accident insurance, critical illness insurance and hospital indemnity), 401(k)-retirement savings, life & disability insurance, an employee assistance program, legal support, auto, home insurance, pet insurance, and employee discounts with preferred vendors