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Medical receptionist jobs in Logan, UT

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Medical Receptionist
Front Desk Receptionist
Front Office Assistant
Patient Administration Specialist
Credentialing Specialist
Patient Care Coordinator
Patient Service Representative
Front Office Specialist
Patient Access Representative
Physician Office Specialist
Patient Care Advocate
  • Patient Care Coordinator

    AEG 4.6company rating

    Medical receptionist job in Farr West, UT

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner Answers and responds to telephone inquiries in a professional and timely manner Schedules appointments Gathers patients and insurance information Verifies and enters patient demographics into EMR ensuring all fields are complete Verifies vision and medical insurance information and enters EMR Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete Prepare insurance claims and run reports to ensure all charges are billed and filed Print and prepare forms for patients visit Collects and documents all charges, co-pays, and payments into EMR Allocates balances to insurance as needed Always maintains a clean workspace Practices economy in the use of _me, equipment, and supplies Performs other duties as needed and as assigned by manager
    $42k-52k yearly est. 3d ago
  • Front Desk Receptionist

    Ogden 4.4company rating

    Medical receptionist job in Mountain Green, UT

    Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you! Our privately owned physical therapy clinic is seeking a Front Desk Receptionist to join our dedicated team and play a crucial role in delivering exceptional care to our patients. Job Responsibilities: Greet patients and visitors with a warm and friendly demeanor, creating a welcoming atmosphere at the front desk. Handle all incoming calls and inquiries promptly and professionally, providing accurate information and directing calls to the appropriate staff members. Schedule appointments efficiently, ensuring optimal utilization of clinic resources and minimizing patient wait times. Verify patient insurance information and assist in processing necessary paperwork for a seamless check-in process. Coordinate patient registration and ensure all necessary forms are completed accurately. Maintain patient records and update the clinic's database with new information as required. Collaborate with therapists and other clinic staff to ensure smooth patient flow and timely delivery of services. Handle billing and payment processing in a confidential and organized manner. Address patient concerns and complaints with empathy and professionalism, escalating issues to the appropriate personnel when necessary. Maintain a clean and organized front desk area, ensuring a professional and pleasant environment for patients and staff. Requirements: Previous experience in a customer service role is preferred. Excellent interpersonal and communication skills to interact effectively with patients, staff, and visitors. Strong organizational abilities to manage appointment scheduling and administrative tasks efficiently. Knowledge of medical terminology and insurance procedures is a plus, but not required (we are willing to provide training). Ability to multitask and prioritize responsibilities effectively. Detail-oriented and capable of maintaining accuracy in data entry and paperwork. Positive attitude and a team player mentality. High school diploma or equivalent. Join our team and make a difference in the lives of our patients! As a Front Desk Receptionist at our clinic, you will be an essential part of our commitment to providing top-notch care and exceptional customer service.
    $26k-32k yearly est. 60d+ ago
  • Patient Experience Specialist - Part Time - 3-8 PM

    Ogden Clinic 4.1company rating

    Medical receptionist job in Layton, UT

    Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic's mission, vision, and values. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: * Medical (including a partially company funded HSA option and in-house discount plan) * Dental, Vision, Disability and other plan coverage options. * Company paid life insurance for employees and their families. * Employee Assistance Program that provides free counseling to employees and their families. * Paid Time Off and Holidays * Scholarship Program * 401k with generous profit sharing contributions. * In nearly all cases, no nights, weekends or holiday shifts. * Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience. * Annual Performance/Merit Increase Program that offers up to a 5% pay increase. * Salary ranges reviewed annually. * Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing **********************.
    $15 hourly Easy Apply 7d ago
  • Front Desk Receptionist

    Physical Therapy & Sports Medicine-Ogden 4.0company rating

    Medical receptionist job in Morgan, UT

    Job Description Are you passionate about providing outstanding customer service? Do you thrive in a fast-paced and dynamic environment? If so, we have the perfect opportunity for you! Our privately owned physical therapy clinic is seeking a Front Desk Receptionist to join our dedicated team and play a crucial role in delivering exceptional care to our patients. Job Responsibilities: Greet patients and visitors with a warm and friendly demeanor, creating a welcoming atmosphere at the front desk. Handle all incoming calls and inquiries promptly and professionally, providing accurate information and directing calls to the appropriate staff members. Schedule appointments efficiently, ensuring optimal utilization of clinic resources and minimizing patient wait times. Verify patient insurance information and assist in processing necessary paperwork for a seamless check-in process. Coordinate patient registration and ensure all necessary forms are completed accurately. Maintain patient records and update the clinic's database with new information as required. Collaborate with therapists and other clinic staff to ensure smooth patient flow and timely delivery of services. Handle billing and payment processing in a confidential and organized manner. Address patient concerns and complaints with empathy and professionalism, escalating issues to the appropriate personnel when necessary. Maintain a clean and organized front desk area, ensuring a professional and pleasant environment for patients and staff. Requirements: Previous experience in a customer service role is preferred. Excellent interpersonal and communication skills to interact effectively with patients, staff, and visitors. Strong organizational abilities to manage appointment scheduling and administrative tasks efficiently. Knowledge of medical terminology and insurance procedures is a plus, but not required (we are willing to provide training). Ability to multitask and prioritize responsibilities effectively. Detail-oriented and capable of maintaining accuracy in data entry and paperwork. Positive attitude and a team player mentality. High school diploma or equivalent. Join our team and make a difference in the lives of our patients! As a Front Desk Receptionist at our clinic, you will be an essential part of our commitment to providing top-notch care and exceptional customer service. Job Posted by ApplicantPro
    $25k-32k yearly est. 28d ago
  • Front Desk Receptionist

    Serenity Mental Health Centers 3.7company rating

    Medical receptionist job in Layton, UT

    Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity. If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like. No Healthcare Experience? No Worries! We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who get people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work. The Role: Front Desk Receptionist | As the Front Desk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported. What You'll Do: Greet patients (and their support crew) with warmth and professionalism Update and verify patient info at every visit Help with forms and answer patient questions Answer phones and emails - with clarity, kindness, and efficiency Make appointment reminder calls Get to know our patients - names, stories, and what makes them feel seen Keep the front space clean, calm, and inviting Use scheduling software and medical office tech like a pro Pitch in wherever needed - we're a team, always Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. Requirements What You Need: · Calm energy, attention to detail, and team spirit · Can juggle multiple tasks without breaking a sweat · Fluent in digital - from email to scheduling systems and databases · You get that privacy matters - or you're down to learning the rules · 1+ year of helping people in fast-paced, service-focused roles · High School Diploma or GED Benefits Why You'll Love It: · A consistent schedule: 3 days/week (13-hour shifts) · Fulfillment - make a real difference for others as you help our patients ‘take back their lives' · Room to grow - real career paths and skill-building support · Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays · Excellent health, dental, & vision - we cover 90% · 401k · Earn rewards for referring great people to our team
    $27k-32k yearly est. Auto-Apply 54d ago
  • Front Desk Receptionist, Layton, UT

    Swimkids Utah

    Medical receptionist job in Layton, UT

    Job DescriptionFront Desk Receptionist SwimKids Utah - Layton, UT Part-time | $14-$15 per hour + bonuses SwimKids Utah is looking for an upbeat, organized Front Desk Receptionist to help families schedule swim lessons and provide exceptional customer service. If you have a vibrant personality, enjoy helping people, and want an entry-level role with real opportunities for growth, this could be the perfect fit for you! What We Offer $300-$700 sign-on bonus 401(k) Payment for good grades (great for students!) Free swim lessons for your family We love developing long-term team members, and many of our front desk employees grow into expanded roles. About SwimKids Utah At SwimKids, we specialize in helping children learn essential water safety and survival skills through a proven, kid-focused curriculum. Our mission is guided by four core values: "Just keep swimming," "It's all about the kids," "No TV dinners," and "We care." We believe in building a positive, active, family-oriented environment where kids thrive and staff feel supported. Our team is the heart of what we do, and we work hard to provide a fun, rewarding workplace with room to grow. What You'll Do As a Front Desk Receptionist, you'll be the welcoming face of SwimKids Utah. You will: Greet and assist customers in person, over email, and via text Help families understand the program and class options Book and reschedule lessons while keeping a clean, accurate schedule Support instructors by keeping their class rosters organized and up to date Use your problem-solving skills to help resolve customer questions or concerns Create a friendly, smooth experience for families every day What We're Looking For Excellent verbal and written communication skills Ability to work efficiently in a fast-paced environment Comfortable standing for up to 3 hours at a time Proficient with computers and basic technology Willingness to learn, accept feedback, and grow Positive, dependable, detail-oriented, and team-oriented Work Schedule This part-time role typically falls within the following business hours: Monday-Friday: 8:30 AM-7:00 PM Saturday: 8:30 AM-3:00 PM You can expect 10-20 hours per week, with scheduling discussed during the interview process. Ready to Join Our Team? Complete our quick, 3-minute mobile-friendly application today. We're excited to meet you! Location: Layton, UT 84041
    $14-15 hourly 28d ago
  • Patient Service Representative - Women's Health

    Intermountain Health 3.9company rating

    Medical receptionist job in Layton, UT

    The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients. **Essential Functions** . + Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care. + Documents all phone calls accurately and completely in the electronic medical record (EMR). + Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations. + Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients. + Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization . + Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments. + Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved. **Skills** + Professional etiquette and communication. + Collaboration / Teamwork + Confidentiality + Customer service + Resolving patient needs + Computer literacy + Time management + Critical thinking/situational awareness + Cash management **Minimum Qualifications** + Six months of customer service experience involving interactions with customers. + Demonstrated basic computer skills involving word processing and data entry. + Professional manner and strong interpersonal and communication skills. + Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. + Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers. **Preferred Qualifications** + One year of customer service experience involving interactions with customers in person and by phone. + Billing and collections experience. + Computer literacy in using electronic medical records (EMR) systems and other relevant software. + High school diploma or GED preferred. + Multilingual **Physical Requirements:** **Physical Requirements** + Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + Position may require standing for long periods of time, lifting supplies + May assist patients into/out of the clinic. **Location:** Intermountain Health Layton Hospital **Work City:** Layton **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.86 - $23.22 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $27k-31k yearly est. 26d ago
  • Office Specialist - Front Desk (Part-time)

    Davis Behavioral Health 4.1company rating

    Medical receptionist job in Layton, UT

    Davis Behavioral Health is seeking a part-time Office Specialist - Front Desk to provide coverage at the front desk and complete daily office support functions at the front desk in its outpatient clinic located in Clearfield, Utah. Front Desk The successful candidate will work at the front desk in the outpatient clinic Monday through Friday as outlined above. Duties assigned to this position will consist of working at the receptionist desk checking in clients for appointments, answering phone calls, and providing excellent customer service to clients, co-workers, and community partners as well as completing office support tasks such as scanning, answering phone calls, etc. Backup Coverage In addition to completing the daily appointment reminder calls and checking clients in for appointments, the successful candidates may be expected to provide backup coverage for the front desk staff in the outpatient clinic for vacations, sick time, and other leave in the clinic, which will require the successful candidate to be flexible and cross-trained. The clinic is open Monday - Thursday from 9:00 am to 8:00pm and Friday from 9:00 am to 8:00 pm. In the event that this employee is called in to provide backup coverage during the daily reminder call time, the calls will be made from the clinic instead of from their home. Schedule & Location This position has the following set scheduled: Monday through Friday 7:45AM-1:30PM The end time may fluctuate 10-15 minutes either way on occasion to meet clinic needs. The outpatient clinic for this position is located at 952 S. Main St Layton, Utah 84041 Compensation & Classification The starting wage for this position is $18.25 per hour. This position is classified as regular part-time and has a non-exempt status. Hours shall not exceed 29 in any given week. A -Spanish-language incentive stipend available. Must pass a Spanish assessment. The successful applicant will answer telephones and route calls based on requests or subject matter; schedule, reschedule, and cancel appointments: provide information to the public: greet walk-in and potential clients: refer clients to appropriate staff: accept payments: data entry: process and maintain variety of records, file, type, distribute mail, complete end-of-day receipts: and complete other tasks as assigned. Successful applicant must be flexible and willing to perform some intake work, records, and other office duties. Required Experience Minimum Qualifications The successful candidate must: Be at least 18 years old. Have a high school diploma or equivalent. Possess strong verbal communication skills. Have demonstrated professional customer service experience. Demonstrate compassion, courtesy and respect to all clients and their families. Have exceptional interpersonal skills with the ability to establish immediate rapport with clients. Desired Skills In addition to the required minimum qualifications, the successful candidate is expected to have have the following skills: Computer knowledge, including keyboarding (typing) skills. Possess proficient working knowledge of Microsoft Office Suite and other computer programs. Previous experience working in a medical office and/or familiarity with medical terminology preferred. Experience with business office equipment (credit card machines, fax machines, printers, etc.) preferred. Spanish Preference will be given to candidates who are bi-lingual English/Spanish; however, this is not a requirement. Benefits The part-time Office Specialist position is not eligible to participate in the agency's benefits program. All employees at DBH are eligible to utilize the agency's robust Employee Assistance Program (EAP) through Intermountain LiVe Well. Davis Behavioral Health is an equal opportunity employer.
    $18.3 hourly 5d ago
  • Front Office Assistant

    Gen4 Dental

    Medical receptionist job in Ogden, UT

    At Cassity & Legacy Implants and Periodontics, our team of experts offer a truly unique and one of a kind experience to each and every patient. The team of doctors have limited their practice in each of the disciplines of their specialty to bring our patients a highly specialized approach to their needs. With our team of highly specialized experts, we possess the ability to treat all aspects of periodontics and implant dentistry comprehensively; yet allowing each doctor the ability to apply their area of specialization, to give our patients the most timely and best care possible. Work Schedule: Monday-Friday 7:30AM-5:15PM Work Locations: 5331 S. Adams Avenue, Suite A, South Ogden, UT 375 N Main St, Suite 204, Kaysville, UT Job Description: Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. Key Responsibilities Build and maintain productive schedules for our doctors and hygienists Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment Assist patients with understanding their treatment plan and increase dental case acceptance Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary Qualifications Dental office experienced (preferred) By joining our team, you will have: 3 weeks PTO & 8 Paid Holidays Paid Parental Leave Medical/Vision/Dental Benefits 401k Match Additional information We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times. Additional Information All your information will be kept confidential according to EEO guidelines.
    $26k-33k yearly est. 1d ago
  • Patient Experience Specialist

    Allevio Care, LLC

    Medical receptionist job in Ogden, UT

    Job Description About Allevio At Allevio, we're on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions-like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most: their patients. We know running a medical practice comes with unique challenges, and that's why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you'll join a team that's passionate about helping clinics thrive-today and for the long haul. Position Overview Patient Experience Specialists are responsible for scheduling appointments, answering patient inquiries, and assisting patients in the office. They also maintain the organization of a medical office, and ensure that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, patient experience specialists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Patient Experience Specialists will accomplish this by following the policies, procedures, and protocols set forth by Allevio Care and supporting the company's vision and values. Key Responsibilities Always exhibits professional behavior. Smiles and helps patients feel comfortable. Provides a great patient experience. Welcome and check in patients. Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails. Check patient pop/hush mail. Collect copays and other fees and perform proper money handling tasks (Total daily deposits, make copies of receipts, fill out daily deposit log). Confirming and entering patients' demographics and insurance information. Print fee tickets, visit update sheets, lab reports, and other paper documents. Handles referrals, medical records and will mail/fax documents as necessary. Check patients out, make return appointments, and collect payment for any services or products received. Answer questions posed by patients and educate them on products or services they receive. Provide after-care instructions if applicable. Work as a team and provide overall support for the physicians and other office staff. Requirements & Qualifications One year or more of medical front office experience. Demonstrated understanding of medical insurance benefits and ability to explain benefits to patients. Demonstrated attention to detail. Ability to work quickly with high accuracy. Friendly and welcoming demeanor. Ability to collect money due from patients. Understanding of ICD 10 and CPT coding and modifiers. Ability to communicate clearly by telephone, in writing and in person. Willingness to take on any task assigned. Dedication to integrity, accountability and respect. What You'll Bring Strong collaboration skills with the ability to work effectively across teams and functions Proven initiative and a proactive mindset- you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit. A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture Benefits & Perks Medical, dental, and vision insurance 401(k) with company match Paid time off (PTO) and company holidays Equal Opportunity Employer Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.
    $32k-39k yearly est. 6d ago
  • Credentialing Specialists

    Armada Ltd. 3.9company rating

    Medical receptionist job in Ogden, UT

    Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.
    $35k-46k yearly est. 26d ago
  • HSPD-12: Government Badging & Credentialing Specialist (Ogden - REF1538Q)**

    Citizant 4.5company rating

    Medical receptionist job in Ogden, UT

    Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Duties and Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3-4 times a month (frequency may vary depending on business needs). Perform other job-related duties as assigned. Education: High School diploma, GED certification Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25-30 lbs. Requires typing for most of the day. Effective communication requires frequent periods of talking and listening. Clearance Requirement: U.S. citizenship is required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $37,500-$44,600 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $37.5k-44.6k yearly 9d ago
  • Patient Care Coordinator

    AEG Vision 4.6company rating

    Medical receptionist job in Farr West, UT

    Patient Care Coordinators are responsible for providing exceptional service by welcoming our patients and ensuring all check-in and checkout processes are completed. * Acknowledge and greets patients, customer, and vendors as they walk into the practice, in a friendly and welcoming manner * Answers and responds to telephone inquiries in a professional and timely manner * Schedules appointments * Gathers patients and insurance information * Verifies and enters patient demographics into EMR ensuring all fields are complete * Verifies vision and medical insurance information and enters EMR * Maintains a clear understanding of insurance plans and is able to communicate insurance information to the patients * Pulls schedules to ensure insurance eligibility prior to patient appointment and ensures files are complete * Prepare insurance claims and run reports to ensure all charges are billed and filed * Print and prepare forms for patients visit * Collects and documents all charges, co-pays, and payments into EMR * Allocates balances to insurance as needed * Always maintains a clean workspace * Practices economy in the use of _me, equipment, and supplies * Performs other duties as needed and as assigned by manager * High school diploma or equivalent * Basic computer literacy * Strong organizational skills and attention to detail * Strong communication skills (verbal and written) * Must be able to maintain patient and practice confidentiality Benefits * 401(k) with Match * Medical/Dental/Life/STD/LTD * Vision Service Plan * Employee Vision Discount Program * HSA/FSA * PTO * Paid Holidays * Benefits applicable to full Time Employees only. Physical Demands * This position requires the ability to communicate and exchange information, utilize equipment necessary to perform the job, and move about the office.
    $42k-52k yearly est. 16d ago
  • Front Desk Receptionist

    Serenity Mental Health Centers 3.7company rating

    Medical receptionist job in Layton, UT

    Job Description Want to Make a Difference Through a Career in Healthcare? Welcome to Serenity. If you've ever thought about a career in healthcare but didn't know where to start - this is your sign. Serenity Healthcare is redefining what mental wellness looks and feels like. No Healthcare Experience? No Worries! We're not looking for résumés stacked with medical jargon - we're looking for energy, drive, and people who get people. If you can stay focused, work efficiently, and connect authentically with those we serve, you're our kind of person. We'll teach you the healthcare side - just bring your hustle, heart, and commitment to doing meaningful work. The Role: Front Desk Receptionist | As the Front Desk Receptionist, you're the first smile patients see when they walk in. You'll help keep things running smoothly, from checking people in to answering calls and making patients feel welcome, heard, and supported. What You'll Do: Greet patients (and their support crew) with warmth and professionalism Update and verify patient info at every visit Help with forms and answer patient questions Answer phones and emails - with clarity, kindness, and efficiency Make appointment reminder calls Get to know our patients - names, stories, and what makes them feel seen Keep the front space clean, calm, and inviting Use scheduling software and medical office tech like a pro Pitch in wherever needed - we're a team, always Who We Are: Using advanced medical devices recently released to market, Serenity Healthcare gives our patients long-term success even when other treatments have failed. With evidence-based research and proven results to support us, we help patients take back their lives with a revolutionary technological approach to healthcare. Serenity Healthcare is an equal opportunity employer - if you're qualified, you're welcome here. This position is contingent on successfully completing a criminal background check and drug screen upon hire. Requirements What You Need: · Calm energy, attention to detail, and team spirit · Can juggle multiple tasks without breaking a sweat · Fluent in digital - from email to scheduling systems and databases · You get that privacy matters - or you're down to learning the rules · 1+ year of helping people in fast-paced, service-focused roles · High School Diploma or GED Benefits Why You'll Love It: · A consistent schedule: 3 days/week (13-hour shifts) · Fulfillment - make a real difference for others as you help our patients ‘take back their lives' · Room to grow - real career paths and skill-building support · Time to live your life - 10 PTO days (15 after first year) + 10 paid holidays · Excellent health, dental, & vision - we cover 90% · 401k · Earn rewards for referring great people to our team
    $27k-32k yearly est. 26d ago
  • Patient Experience Specialist - Part Time - 3-8 PM

    Ogden Clinic Careers 4.1company rating

    Medical receptionist job in Layton, UT

    Under the direct supervision of the Practice Administrator, the Patient Experience Specialist (Receptionist) is responsible for greeting patients, entering and verifying patient demographics and insurance information, collecting co-payments and balances due, and providing excellent customer service to patients and team members. This position must demonstrate professionalism through adherence to Ogden Clinic's mission, vision, and values. Ogden Clinic provides competitive pay and benefits. Full-Time employees have access to: Medical (including a partially company funded HSA option and in-house discount plan) Dental, Vision, Disability and other plan coverage options. Company paid life insurance for employees and their families. Employee Assistance Program that provides free counseling to employees and their families. Paid Time Off and Holidays Scholarship Program 401k with generous profit sharing contributions. In nearly all cases, no nights, weekends or holiday shifts. Competitive pay starting at $15.00+ hourly with the potential of higher starting pay based on experience. Annual Performance/Merit Increase Program that offers up to a 5% pay increase. Salary ranges reviewed annually. Limited benefits for non-Full-Time employees. Full job description is available upon request by emailing talent@ogdenclinic.com.
    $15 hourly 7d ago
  • Patient Service Representative - Sleep Clinic

    Intermountain Health 3.9company rating

    Medical receptionist job in Ogden, UT

    The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients. **Essential Functions** . + Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care. + Documents all phone calls accurately and completely in the electronic medical record (EMR). + Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations. + Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients. + Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization . + Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments. + Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved. **Skills** + Professional etiquette and communication. + Collaboration / Teamwork + Confidentiality + Customer service + Resolving patient needs + Computer literacy + Time management + Critical thinking/situational awareness + Cash management **Minimum Qualifications** + Six months of customer service experience involving interactions with customers. + Demonstrated basic computer skills involving word processing and data entry. + Professional manner and strong interpersonal and communication skills. + Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. + Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers. **Preferred Qualifications** + One year of customer service experience involving interactions with customers in person and by phone. + Billing and collections experience. + Computer literacy in using electronic medical records (EMR) systems and other relevant software. + High school diploma or GED preferred. + Multilingual **Physical Requirements:** **Physical Requirements** + Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. + Position may require standing for long periods of time, lifting supplies + May assist patients into/out of the clinic. **Location:** Intermountain Health McKay-Dee Hospital **Work City:** Ogden **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.86 - $23.22 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.
    $27k-31k yearly est. 3d ago
  • Office Specialist - Front Desk (Part-time)

    Davis Behavioral Health 4.1company rating

    Medical receptionist job in Layton, UT

    Davis Behavioral Health is seeking a part-time Office Specialist - Front Desk to provide coverage at the front desk and complete daily office support functions at the front desk in its outpatient clinic located in Clearfield, Utah. Front Desk The successful candidate will work at the front desk in the outpatient clinic Monday through Friday as outlined above. Duties assigned to this position will consist of working at the receptionist desk checking in clients for appointments, answering phone calls, and providing excellent customer service to clients, co-workers, and community partners as well as completing office support tasks such as scanning, answering phone calls, etc. Backup Coverage In addition to completing the daily appointment reminder calls and checking clients in for appointments, the successful candidates may be expected to provide backup coverage for the front desk staff in the outpatient clinic for vacations, sick time, and other leave in the clinic, which will require the successful candidate to be flexible and cross-trained. The clinic is open Monday - Thursday from 9:00 am to 8:00pm and Friday from 9:00 am to 8:00 pm. In the event that this employee is called in to provide backup coverage during the daily reminder call time, the calls will be made from the clinic instead of from their home. Schedule & Location This position has the following set scheduled: Monday through Friday 7:45AM-1:30PM The end time may fluctuate 10-15 minutes either way on occasion to meet clinic needs. The outpatient clinic for this position is located at 952 S. Main St Layton, Utah 84041 Compensation & Classification The starting wage for this position is $18.25 per hour. This position is classified as regular part-time and has a non-exempt status. Hours shall not exceed 29 in any given week. A -Spanish-language incentive stipend available. Must pass a Spanish assessment. The successful applicant will answer telephones and route calls based on requests or subject matter; schedule, reschedule, and cancel appointments: provide information to the public: greet walk-in and potential clients: refer clients to appropriate staff: accept payments: data entry: process and maintain variety of records, file, type, distribute mail, complete end-of-day receipts: and complete other tasks as assigned. Successful applicant must be flexible and willing to perform some intake work, records, and other office duties. Required Experience Minimum Qualifications The successful candidate must: Be at least 18 years old. Have a high school diploma or equivalent. Possess strong verbal communication skills. Have demonstrated professional customer service experience. Demonstrate compassion, courtesy and respect to all clients and their families. Have exceptional interpersonal skills with the ability to establish immediate rapport with clients. Desired Skills In addition to the required minimum qualifications, the successful candidate is expected to have have the following skills: Computer knowledge, including keyboarding (typing) skills. Possess proficient working knowledge of Microsoft Office Suite and other computer programs. Previous experience working in a medical office and/or familiarity with medical terminology preferred. Experience with business office equipment (credit card machines, fax machines, printers, etc.) preferred. Spanish Preference will be given to candidates who are bi-lingual English/Spanish; however, this is not a requirement. Benefits The part-time Office Specialist position is not eligible to participate in the agency's benefits program. All employees at DBH are eligible to utilize the agency's robust Employee Assistance Program (EAP) through Intermountain LiVe Well. Davis Behavioral Health is an equal opportunity employer. Job Posted by ApplicantPro
    $18.3 hourly 4d ago
  • Front Office Assistant

    Gen4 Dental

    Medical receptionist job in Syracuse, UT

    At Heritage Dental Associates, we go above and beyond to create a welcoming and family-like atmosphere in which you can feel at ease, and we are committed to providing the highest quality of personalized dental care possible. Our goal is to help you and your family achieve and maintain healthy smiles for a lifetime. We have also received Utah's Top Rated Local Award because of our dedication to treating our patients like our family. When you visit our office, you can expect to be treated with respect, compassion and honesty. Our team will work one-on-one with you throughout your entire treatment to ensure that you understand your oral health and treatment options. Our dental front office associates are the heart of our practice - they are the first and last impressions to be made on our patients. Our front office team plays an essential role in helping the operations of the office run smoothly and delivering best in class patient care. Work Schedule: Monday - Thursday 8:30 - 5:00 & Friday 8:30 - 2:00 Qualifications Dental office experienced required Prior working experience with Dentrix preferred By joining our team, you will have: 3 weeks PTO & 8 Paid Holidays Paid Parental Leave Medical/Vision/Dental Benefits 401k Match Professional Growth and Career Advancement Opportunities Key Responsibilities: Build and maintain productive schedules for our doctors and hygienists Verify insurance coverage and fee schedules while completing full insurance breakdowns for patients Complete pre-authorizations and referrals as appropriate for patients; gather all necessary information for claim processing Coordinate financial agreements and consent forms for the patient's financial responsibility of dental treatment Assist patients with understanding their treatment plan and increase dental case acceptance Assist with patient check-in, registration, and maintain patient health and dental records with strong attention to detail and adherence to HIPAA Privacy Practices Ensure efficient office operations, including distribution/response to mail, scheduling, answering and returning of phone calls, responding to patient billing inquiries, and direction of workflow as necessary Additional information We provide equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Working Environment & Physical Requirements Working conditions include those typically seen in an office environment. Prolonged periods of sitting at a desk and working on a computer. Must be able to lift to 15 pounds at times.
    $26k-33k yearly est. 1d ago
  • Patient Experience Specialist

    Allevio Care

    Medical receptionist job in Ogden, UT

    About Allevio At Allevio, we re on a mission to empower healthcare practice owners by removing the operational and administrative roadblocks that can get in the way of exceptional patient care. We specialize in streamlining core functions like billing, compliance, patient management, and talent recruitment so providers can stay focused on what matters most: their patients. We know running a medical practice comes with unique challenges, and that s why we offer tailored solutions that drive efficiency, support growth, and ensure regulatory compliance. At Allevio, you ll join a team that s passionate about helping clinics thrive today and for the long haul. Position Overview Patient Experience Specialists are responsible for scheduling appointments, answering patient inquiries, and assisting patients in the office. They also maintain the organization of a medical office, and ensure that the medical environment is welcoming, calm, and quiet for patients and their families. Additionally, patient experience specialists are expected to provide compassionate service to patients while calmly managing a wide array of tasks. Patient Experience Specialists will accomplish this by following the policies, procedures, and protocols set forth by Allevio Care and supporting the company s vision and values. Key Responsibilities Always exhibits professional behavior. Smiles and helps patients feel comfortable. Provides a great patient experience. Welcome and check in patients. Answer phones, schedule patient appointments and surgeries, send appointment reminders and follow-ups through calls or emails. Check patient pop/hush mail. Collect copays and other fees and perform proper money handling tasks (Total daily deposits, make copies of receipts, fill out daily deposit log). Confirming and entering patients demographics and insurance information. Print fee tickets, visit update sheets, lab reports, and other paper documents. Handles referrals, medical records and will mail/fax documents as necessary. Check patients out, make return appointments, and collect payment for any services or products received. Answer questions posed by patients and educate them on products or services they receive. Provide after-care instructions if applicable. Work as a team and provide overall support for the physicians and other office staff. Requirements & Qualifications One year or more of medical front office experience. Demonstrated understanding of medical insurance benefits and ability to explain benefits to patients. Demonstrated attention to detail. Ability to work quickly with high accuracy. Friendly and welcoming demeanor. Ability to collect money due from patients. Understanding of ICD 10 and CPT coding and modifiers. Ability to communicate clearly by telephone, in writing and in person. Willingness to take on any task assigned. Dedication to integrity, accountability and respect. What You ll Bring Strong collaboration skills with the ability to work effectively across teams and functions Proven initiative and a proactive mindset you're someone who takes ownership, problem solves, works with a sense of urgency and drives projects forward Adaptability in fast-paced, evolving environments; comfortable navigating ambiguity and change Alignment with our core values which are; Care, Accountability, Respect, Integrity, Nurturing & Grit. A positive attitude and team-first mentality that contributes to a supportive and inclusive workplace culture Benefits & Perks Medical, dental, and vision insurance 401(k) with company match Paid time off (PTO) and company holidays Equal Opportunity Employer Allevio is proud to be an Equal Opportunity Employer. We are committed to building a diverse and inclusive team where everyone belongs. We welcome applicants of all backgrounds and identities and do not discriminate on the basis of race, color, religion, sex, national origin, age, disability, gender identity, sexual orientation, veteran status, or any other protected characteristic. We believe diverse perspectives strengthen our company and help us better serve the practices and patients we support.
    $32k-39k yearly est. 60d+ ago
  • HSPD-12: Government Badging & Credentialing Specialist (Ogden - REF1538Q)**

    Citizant 4.5company rating

    Medical receptionist job in Ogden, UT

    Citizant is a leading provider of professional IT services to the U.S. government. We seek to address some of our country's most pressing challenges in the areas of Agile application development, Enterprise Data Management, Enterprise Architecture, and Program Management support services - focusing on the U.S. Departments of Homeland Security and Treasury. We strive to hire only ethical, talented, passionate, and committed “A Players” who already align with the company's core values: Drive, Excellence, Reputation, Responsibility, and a Better Future. No matter how large we grow, Citizant will retain its collaborative, supportive, small-company culture, where successful team effort to address external and internal customer challenges is valued above all individual contributions. Job Description Duties and Responsibilities: Enrollment Process Management: Schedule appointments and/or service walk-ins for Personal Identity Verification (PIV) Card Activations, Enrollments, Certificate Updates and PIN Resets. Answering phone calls/email inquiries for all things related to PIV credentials and access control matters. Coordinate and conduct the enrollment process for PIV cards, including verifying the identity of applicants and collecting required documentation. Manage appointments and schedules to accommodate a steady flow of applicants while maintaining efficiency and accuracy. Documentation and Data Collection: Accurately collect and document personal information, biometric data (such as fingerprints), and other necessary details from applicants. Ensure that all required documents and forms are properly completed and submitted according to established guidelines. Verification and Authentication: Verify the authenticity of provided documents and information to prevent fraudulent enrollment attempts. Use approved verification methods to ensure the identity of applicants before proceeding with the enrollment process. Data Security and Privacy: Handle sensitive personal information with the utmost discretion and adhere to data protection regulations and organizational security protocols. Maintain the security and integrity of collected data and prevent unauthorized access or disclosure. Communication: Communicate clearly and professionally with applicants, explaining the enrollment process, required documents, and any additional steps they need to follow. Provide excellent customer service to address questions and concerns related to the enrollment process. Escalation management, as it involves listening, understanding, and responding to customer needs and expectations. De-escalated problematic customer concerns, maintaining calm, friendly demeanor. Recordkeeping: Maintain accurate records of the enrollment process, including documentation of each applicant's information, enrollment date, and any issues encountered. Prepare and maintain spreadsheets tracking status of new applicant, contractor, and federal employee files. Compliance and Training: Stay up to date with relevant policies, regulations, and procedures related to PIV card enrollment. Participate in training sessions to enhance knowledge of enrollment processes, data security practices, and customer service skills. Qualifications Required Competencies: Experience with Microsoft Excel for data management, coordination, and reporting. Ability to adapt to changing security procedures and requirements. Prior experience in a similar role, customer service, or administrative position may be advantageous. Attention to detail and strong organizational skills. Excellent interpersonal and communication skills. Ability to handle confidential information with discretion. Attend local hiring events 3-4 times a month (frequency may vary depending on business needs). Perform other job-related duties as assigned. Education: High School diploma, GED certification Physical Requirements: The role primarily involves sedentary work. There may be occasional instances of stair climbing. Periodic standing and/or walking for extended durations may be required. Occasional activities include reaching, squatting, bending, pulling, grasping, holding, and lifting objects weighing 25-30 lbs. Requires typing for most of the day. Effective communication requires frequent periods of talking and listening. Clearance Requirement: U.S. citizenship is required. Active Public Trust/MBI clearance or the ability to obtain one. Starting salary range: $37,500-$44,600 (depending on experience) Citizant offers a competitive benefits package, including: Health and Welfare (H&W) benefit Medical, dental, and vision insurance Life and Disability Insurance 401(k) Generous Paid Time Off (PTO) Flexible Spending Accounts (FSA) Employee Assistance Program (EAP) Tuition Assistance & Professional Development Program Disclaimer: Please note that the position you are applying for is part of a pipeline recruitment process. This means the role may not be immediately available but is expected to open in the near future. We are proactively seeking qualified candidates to ensure a prompt hiring process once the position becomes available. Your application will be retained for future consideration as openings arise, and we will reach out to you when the hiring process begins. Thank you for your interest and patience! Additional Information Citizant strives to be an employer of choice in the Washington metropolitan area. Citizant associates accept challenging and rewarding work and in return receive excellent compensation and benefits, as well as the opportunity for personal and professional development. Citizant is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
    $37.5k-44.6k yearly 60d+ ago

Learn more about medical receptionist jobs

How much does a medical receptionist earn in Logan, UT?

The average medical receptionist in Logan, UT earns between $24,000 and $37,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.

Average medical receptionist salary in Logan, UT

$30,000
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