Medical receptionist jobs in Lorain, OH - 281 jobs
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Medical Receptionist
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Veterinary Receptionist
Patient Access Representative
Choose your schedule - Earn At Least $1685 For Your First 124 Trips, Guaranteed.
Uber 4.9
Medical receptionist job in Avon Lake, OH
Earn at least $1685 driving with Uber when you complete your first 124 trips in 30 days.
Why Uber?
Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
What you need to know:
Signup in seconds: Get started today and we'll provide support along the way.
Get paid fast: Cash out up to 5X a day with Uber's Instant Pay.
Guaranteed earnings: Earnings guaranteed for your first 124 trips with Uber.
Flexible schedule: You control when and where you drive.
24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help.
What you need to get started:
21 years old or older
A 4-door vehicle
A valid U.S. driver's license and vehicle insurance
At least one year of driving experience in the U.S. (3 years if you're under 23 years old)
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday.
Sign up to drive with Uber and earn $1685*-if not more-when you complete 124 trips in your first 30 days. Terms apply.
*This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.
$26k-36k yearly est. 16h ago
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Ohio Rise: Care Coordinator
Bellefaire JCB 3.2
Medical receptionist job in Medina, OH
has a $4,000 hiring bonus~
Bellefaire JCB is among the nation's largest, most experienced child service agencies providing a variety of mental health, substance abuse, education, and prevention services. Bellefaire JCB helps more than 43,000 youth and their families yearly achieve resiliency, dignity and self-sufficiency through its more than 25 programs.
Check out “Bellefaire JCB: Join Our Team” on Vimeo!
POSITION SUMMARY:
We are growing with a new program - OhioRise! We are looking for both Moderate and Intensive Care Coordinators to work in Medina County. We are looking for professionals that understand High-Fidelity Wraparound practice while providing care coordination services to identified youth that will provide specific, measurable, and individualized services to each person served. This position DOES REQUIRE (reimbursed) travel between the main office and client homes.
RESPONSIBILITIES INCLUDE:
Provide Wraparound Care Coordination services as part of the CME Project, using the High Fidelity Wraparound model to clients and families identified for the projects. Deliver service in a variety of settings in the home and community. Service plan should include a comprehensive 24 hour Crisis Plan.
Maintain required caseload of 1:25 at any given time. Initial Plan is required within 30 days, and subsequent plans submitted every 30 days.
Complete all required assessments and documents as outlined by the agency and the CME Project to include the Strengths, Needs and Cultural Discovery Assessment and the Wraparound plan.
Work collaboratively with identified partners on behalf of the Child and Family team to include both formal and informal supports.
Provide Community Psychiatric Support Treatment (CPST) and Therapeutic Behavioral Services (TBS) where appropriate on assigned cases and participate in crisis management as necessary.
Monitor the provision and quality of services provided to the family through the Child & Family Team and act as liaison when new services/resources need to be sought or developed.
Contribute to the development and maintenance of the client record through the timely completion of assigned documentation in accordance with applicable licensing and accreditation regulations and standards.
Provide written and verbal information related to the youth's and family's mental health based on assessment and family contact. This information will include the youth's and family's strengths and competencies, progress or lack of progress, as well as report on the services and supports put in place to assist the family.
QULAIFICATIONS:
Education: Minimum High School Diploma required with three years of experience in the mental health field. Bachelor's or Master's Degree in Social Work, Counseling or related field with one to two years of experience in the mental health field preferred
Strong clinical skills including expertise in systemic family therapy, crisis intervention, family education, and linking/ advocacy skills. Completion of Vroon Vandenburg High Fidelity Wraparound Training
Ability to perform job responsibilities with a high degree of initiative and independent judgment
Sensitivity in relating to persons of varying backgrounds and demonstrated ability to work with diverse groups of people possessing various strengths, aptitudes, and abilities
A valid driver's license with approved driving record (less than 6 points), personal transportation and insurance, if required to drive on behalf of the agency.
BENEFITS AND SALARY:
The Salary for range for this position is $44,000 - $55,000 per year, depending on relevant education and licensure.
At Bellefaire, we prioritize our employees and their wellbeing. We provide competitive benefit options to our employees and their families, including domestic partners and pets.
Our offerings include:
Comprehensive health and Rx plans, including a zero-cost option.
Wellness program including free preventative care
Generous paid time off and holidays
50% tuition reduction at Case Western Reserve University for the MSW programs
Defined benefit pension plan
403(b) retirement plan
Pet insurance
Employer paid life insurance and long-term disability
Employee Assistance Program
Support for continuing education and credential renewal
Ancillary benefits including: dental, vision, voluntary life, short term disability, hospital indemnity, accident, critical illness
Flexible Spending Account for Health and Dependent Care
Bellefaire JCB is an equal opportunity employer, and hires its employees without consideration to race, religion, creed, color, national origin, age, gender, sexual orientation, marital status, veteran status or disability or any other status protected by federal, state or local law.
Bellefaire JCB is a partner agency of the Wingspan Care Group, a non-profit administrative service organization providing a united, community-based network of services so member agencies can focus on mission-related goals and operate in a more cost-effective and efficient manner.
$44k-55k yearly Auto-Apply 60d+ ago
BMS Patient Services Specialist at The Pain Management Institute
Wooster Community Hospital 3.7
Medical receptionist job in Wooster, OH
Job Description
The Patient Services Specialist is responsible for the smooth running of the office. They are the touchstone between patients, clinical staff, and physicians/providers. This role maintains the front office area and represents the practice with professionalism.
Duties & Responsibilities:
Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts.
Welcomes patient and visitors in person or on the telephone and takes detailed messages as need.
Uses practice management software, patient portal and appointment reminder systems to management scheduling, interact with patients and providers, and update files and patient records.
Assists patients in filling out insurance forms and other patient records.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appoints in person and by telephone.
Keeps patient appointments on schedule by notifying the provider and/or clinical office staff of a patients' arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Minimizes Patients' stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly reception area.
Helps patients in distress by responding to emergencies and solving problems.
Collects, sorts, distributes, or prepares mail, messages, and faxes.
Maintains patient accounting by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information, recording, and collecting patient charges, filing, collecting, and expediting third-party claims.
Following an appointment, schedules appointments, lab tests, and/or medical tests as needed.
Obtains prior authorization as required by health insurers related to medication, supplies, medical equipment, etc.
Maintains business office inventory and equipment by checking stock to determined inventory levels, Anticipating needed supplies, placing orders, verifying receipt and delivery of orders.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
Maintains operations by following policies and procedures and reporting needed changes to Practice Manager and/or Director of Operations.
Contributes to the team effort by accomplishing related duties as needed and assigned.
Required Skills/Abilities:
Active listening and communication skills
Patient focus
Courtesy and Customer service
Multi-tasking
Flexibility
Time management
Organization
Attention to detail.
Computer skills and data entry experience
Professionalism
Problem solving
Interpersonal relationship building
Teamwork
Hours: Monday-Thursday 8-6:30p
No Nights, No Weekends or Holidays.
Health, Dental, Vision and more.
Education and Experience:
High School Diploma or GED required.
Associate degree in business administration or similar concentration a plus.
1-2 years Medical Office experience desired.
Effective Date: 7/19/2024
Revision Date(s): Click or tap to enter a date.
Hours: Monday-Thursday 8-6:30p
No Nights, No Weekends or Holidays.
Hours: Monday-Thursday 8-6:30p
No Nights, No Weekends or Holidays.
$31k-36k yearly est. 18d ago
Medical Receptionist
Revel Staffing
Medical receptionist job in Cleveland, OH
A confidential and rapidly growing healthcare organization is seeking a professional, compassionate MedicalReceptionist to join our patient -focused team. This role serves as the first point of contact for patients and plays a vital part in ensuring a smooth, efficient, and welcoming experience in a fast -paced clinic environment.
Why Join Us
Competitive hourly pay
Supportive, team -oriented culture
Opportunities for growth and cross -training
Meaningful work that directly impacts patient care
Stable schedule and long -term career potential
Key Responsibilities
Greet patients and provide exceptional customer service throughout the visit
Manage check -in and check -out processes with accuracy and professionalism
Answer phones and route messages using proper medical/office etiquette
Verify insurance coverage and update patient demographics
Collect payments, copays, and outstanding balances
Enter and update patient information in the EMR system
Scan, upload, and organize patient documents and clinical records
Maintain confidentiality and comply with all HIPAA and OSHA standards
Keep the front desk, lobby, and patient areas clean and organized
Collaborate with clinical and administrative staff to support workflow and patient care
Qualifications
High School diploma or equivalent
MediClear or equivalent HIPAA certification required
Minimum 1 year of customer service experience (medical office preferred)
Strong computer skills; ability to learn EMR systems
Excellent communication, multitasking, and organizational skills
Ability to work in a fast -paced environment with high accuracy
Preferred Skills
Familiarity with medical terminology
Experience in an urgent care or outpatient setting
Positive attitude, team -oriented mindset, and strong attention to detail
$26k-33k yearly est. 60d+ ago
Dental Patient Representative
Northeast Ohio Neighborhood 3.8
Medical receptionist job in Cleveland, OH
Please Note!!! Although you are submitting an employment application and resume for this job on Indeed or Zip Recruiter, you will still need to put in an employment application and resume at NEON. Please visit our website at ****************************************************
General Duties
Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements.
Education
High School Diploma or GED.
Minimum Qualifications
Ability to serve as a mature and competent receptionist.
Ability to display skill and tact in greeting patients.
Ability to plan and organize.
2+ years of experience in a fast paced office environment.
Technical Skills
Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).
$31k-36k yearly est. Auto-Apply 60d+ ago
Medical Receptionist
American Family Care Mentor 3.8
Medical receptionist job in Mentor, OH
Benefits/Perks
Great work environment
Flexible scheduling
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Answering phones with kindness and care. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$23k-28k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Medical receptionist job in Middleburg Heights, OH
Front Desk Coordinator
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday through Friday
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
“Brace” Yourself… It only Gets Better
Competitive paid time off for full-time and part-time team members which increases as you grow in your career with us
Comprehensive benefits package, including 401k
Constant opportunities for career growth and continuing education
An exciting atmosphere that allows for freedom and individuality - enabling our team to always strive to do the best for our patients
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
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$26k-33k yearly est. Auto-Apply 60d+ ago
Veterinary Receptionist - Willoughby Hills, OH
Vetcor 3.9
Medical receptionist job in Willoughby Hills, OH
Who we are
Animal Hospital is Hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Monday, Tuesday, Thurs, Fri 7-5, Wednesday 7-7, Saturday 7-12
Animal Hospital is looking for a veterinary receptionist to join our team. We are a high quality, multi-doctor, full-service hospital. This is a full-time position with a flexible schedule, however, evening, and Saturday shifts will be required.
Do you love providing quality care and attention to the pets of your community? Do you have the communication skills and desire to partner with pet parents throughout their pets' lives?
Join Animal Hospital Inc., a small animal practice, and full-service boarding and grooming facility, located in the charming community of Willoughby Hills. Experience a fun and engaging culture while practicing best medicine at our AAHA accredited facility. Animal Hospital believes in practicing gold standard service for every client, every patient, every day, but we don't stop there...
We strive to create a work environment that is conducive to personal development and professional growth. This is a place for people who love their pets like family. This is a place for world-class medicine. This is a place of understanding, empathy, and compassion, this is a place for you. We believe in a better world for the animals and animal lovers of our community. We come into work to change lives, and our staff is always striving for greatness. Every client, every patient, every employee, EVERY DAY!
This position is responsible for managing multiple phone lines, booking appointments, greeting clients, processing payments, and ensuring that the reception area of the hospital is clean and presentable at all times.
Candidates must have excellent skills in the following areas: client service, sales, communication, and multi-tasking. We are looking for someone with a great attitude, outgoing personality, a high level of computer proficiency and exceptional telephone communication ability. Most importantly, applicants must be team players who enjoy working as part of a team in a high energy, fast-paced environment. Priority will be given to applicants with experience working in a veterinary hospital.
Benefits include:
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Join Our Team!
Think you're the veterinary receptionist we're looking for? Apply today
Diversity, equity, and inclusion are core values at Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
$28k-32k yearly est. Auto-Apply 3d ago
Appointment and Field Service Scheduler
Silco Fire & Security
Medical receptionist job in Cleveland, OH
Job Title: Appointment and Field Service Scheduler Location: Cleveland. OH Silco Fire & Security isn't just a company, it's a mission. Every day, our team plays a vital role in protecting lives and property for over 45,000 businesses across Ohio, Kentucky and surrounding states. We design, install, maintain and monitor fire protection and security systems that keep people safe and businesses compliant. As the market leader in the Midwest, Silco is a growing, family-owned company with over 500 employees working from our headquarters in Cincinnati and branches in Dayton, Columbus, Toledo, Akron, Cleveland and Louisville. Recognized as a Top Workplace and named to the Inc. 5000 list of fastest-growing private companies, we have a long-standing track record of success and ambitious goals for the future. Our impact extends beyond fire alarms and sprinklers; we provide peace of mind to the communities we serve. At Silco, you're not just doing a job, you're making a difference. Position Overview: Silco Fire & Security is seeking a proactive and customer-focused individual to join our team as an Appointment and Field Service Scheduler. In this role, you will be responsible for managing the scheduling and coordination of service appointments, ensuring exceptional customer satisfaction through efficient and timely resolution of inquiries and requests. This role will serve as the liaison between customers, field technicians, and internal teams, using critical thinking and problem-solving skills to balance priorities, adapt to real-time changes, and improve overall service delivery. Responsibilities: Scheduling & Dispatching
Efficiently manage incoming service requests via phone, email, and digital platforms.
Schedule and dispatch technicians based on skills, availability, location, and customer needs.
Proactively adjust schedules and dispatch technicians to respond to urgent requests, last-minute changes, or service delays.
Coordinate with field technicians to optimize scheduling and minimize travel time.
Customer Communication
Serve as the primary point of contact for scheduling inquiries, updates, and changes.
Provide clear, timely updates regarding appointment details, technician arrival times, and service expectations.
Proactively notify customers of any delays and propose solutions to maintain trust and satisfaction.
Data Management & Reporting
Maintain accurate records of service appointments and customer interactions in the scheduling system.
Leverage new systems and software to streamline scheduling, dispatching, and communication processes.
Generate reports and analyze scheduling data to identify trends and opportunities for process improvement.
Monitor service schedules and prioritize appointments and customer interactions in the scheduling system
Customer Experience
Strive to exceed customer expectations by delivering outstanding service and support throughout the scheduling process.
Gather and track customer feedback on the scheduling and service experience and identify areas for improvement.
Collaborate with cross-functional teams to address customer concerns and resolve issues promptly.
Administrative & Team Support
Assist with administrative tasks such as new account entry, frontline phone coverage, and system updates.
Support the development of customer service policies, scheduling procedures, and best practices.
Qualifications:
Prior scheduling or dispatching experience highly preferred; experience in service-based industries preferred.
High School Diploma or equivalent
Strong problem-solving skills with the ability to think critically in fast-paced situations.
Comfort using and learning new scheduling, CRM, or field service management software. Excellent communication skills, both verbal and written, with a customer-first mindset.
Highly organized with the ability to prioritize tasks, manage multiple requests, and adapt quickly to changes.
Team player with the ability to work independently and collaboratively.
Benefits: In addition to a competitive compensation package, Silco offers a wide range of benefits such as medical, dental, vision, Aflac and a Flexible Spending Account (FSA). Silco offers company paid short-term disability and life insurance, as well as company paid training. The Company also boasts a 401(k) program with company matching and tuition reimbursement. Silco provides paid holidays and generous paid time off. The statements contained in this job description reflect general details as necessary to describe the principal functions of this job, the level of knowledge and skill typically required and the scope of responsibility. It should not be considered an all-inclusive listing of work requirements. Individuals may perform other duties as assigned.
Employment at Silco is contingent upon completing and passing a background check and drug screen. Silco is an Equal Opportunity Employer.
$26k-36k yearly est. 32d ago
Appointment Scheduler
Gunton Corporation
Medical receptionist job in Cleveland, OH
Full-time Description
The Appointment Scheduler plays a critical role on our replacement sales team, acting as the first point of contact between homeowners and our in-home sales professionals. This is not a passive call-center role, it's a sales-driven position for someone who enjoys conversations, competition, and turning interest into action.
Based in our Bedford Heights headquarters, you'll work with warm leads, build rapport with homeowners, overcome objections, and book high-quality appointments that fuel our sales pipeline. If you thrive on goals, metrics, and wins- and enjoy being part of a team that closes big- this role is for you.
What You'll Do
Handle a high volume of outbound calls with homeowners who have already expressed interest in Pella Windows & Doors
Qualify leads by uncovering customer needs, timelines, and decision-making readiness
Confidently schedule in-home appointments for our sales representatives, setting them up for successful closes
Re-engage and follow up with past or stalled leads to maximize appointment opportunities
Overcome objections related to scheduling, timing, or hesitation by educating and reassuring customers
Create urgency and excitement around the appointment; selling the value of the consultation, not just the product
Accurately maintain appointment schedules, call notes, and customer details in our system
Deliver a high level of professionalism and customer service on every interaction
Consistently meet or exceed daily, weekly, and monthly call and appointment goals
Who You Are
This role is ideal for someone who:
Enjoys talking to people and influencing decisions
Is motivated by goals, performance metrics, and wins
Can think on their feet and pivot conversations in real time
Understands that objections are opportunities and not roadblocks
Brings energy, confidence, and a positive attitude to every call
Thrives in a fast-paced, high-accountability environment
Preferred Qualifications
Previous experience in high call-volume environments (inside sales, appointment setting, call centers, canvassing follow-up, etc.)
Proven ability to deliver excellent customer service with a sales-first mindset
Strong communication skills and professional phone presence
Ability to multitask, stay organized, and work efficiently under pressure
Comfortable working toward daily and monthly performance goals
What We Offer
Industry Leading Brand
Base Salary + Incentives
Paid Vacation
Insurance (Health, Vision, Dental, Life)
Flexible Spending Account
401(k) & Profit Sharing
Gunton Corporation is pleased to be an equal employment employer. Decisions concerning employment, transfers, and promotions are made upon the basis of the best qualified candidate without regard to color, race, religion, national origin, age, sex, sexual orientation, marital status, ancestry, status as a disabled or Vietnam era veteran or any other characteristic protected by law.
$26k-36k yearly est. 38d ago
DRIVER/SCHEDULER FOR APPOINTMENTS
PACS
Medical receptionist job in Willoughby, OH
Assists residents with loading and unloading from facility approved vehicles. Ensures the safe transportation of residents to scheduled medical appointments or other approved activities, resident outings, etc. Maintains the interior and exterior of facility vehicles to promote safe and comfortable transport for the residents and project a positive image in the community.
Monitors vehicle maintenance logs and delivers vehicle for regularly scheduled maintenance such as oil changes, tire rotations, etc.
All other duties as assigned Must be flexible with work time (in the event a resident appointment or activity runs late Must have training and be able to return demonstrate safe clinical based transfer techniques for: Ingress Egress of Mobile Patients with Van Transfer of patients into and out of Wheelchair Properly securing WC bound residents into bays in Vans Must be able to lift transfer and mobilize patient weights of up to 70 pounds by self in confined areas inside Van.
Must be able to make complex decisions involving highly dependent patient base.
Supervisory Requirements This position has no supervisor responsibilities Qualification Education and/or Experience Minimum of a High School Diploma or a GED Minimum - 25 years old Must have a valid DL Must be familiar with GPS and local driving area.
No Traffic Crimes in the last 7 years.
DUI, DWS, Reckless Driving, No Traffic Felonies Multiple DUI, or DWS, Leaving Scene with Injuries, Assault with Vehicle Not more than 2 moving violations in 3 years Not more than one accident in 3 years Pass a drug screen and background check Language Skills Ability to read, write and understand job related instructions and manuals Ability to effectively present information and respond to questions from managers, coworkers, and residents.
Mathematical Skills Ability to apply concepts such as fractions, percentages, ratios and proportions to practical situations.
Reasoning Ability Ability to solve practical problems.
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Certificates, Licenses, Registrations To perform this job successfully, an individual must be proficient in the Microsoft Suite products.
Must have successfully completed CNA training and maintain all CE to maintain certification.
Physical Demands The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The employee must occasionally lift and/or move up to 75 pounds.
computer.
While performing the duties of this job, the employee is regularly required to sit, stand, walk and talk, read or hear.
Work Environment The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually low to moderate.
Additional Information Note: Nothing in this job specification restricts management's right to assign or reassign duties and responsibilities to this job at any time.
Critical features of this job are described under various headings above.
They may be subject to change at any time due to reasonable accommodation or other reasons.
The above statements are strictly intended to describe the general nature and level of the work being performed.
They are not intended to be construed as a complete list of all responsibilities, duties, and skills required of employees in this position.
$26k-36k yearly est. Auto-Apply 18d ago
Front Desk Receptionist
Nivea Hospitality
Medical receptionist job in Brunswick, OH
Join our Team = Front Desk Receptionist Staff Needed
Are you passionate about ensuring a clean welcoming environment for guests? Do you take pride in attention to detail and enjoy being a part of a dedicated team? If so, we invite you to become a valued member of our Front Desk Team at Brunswick Comfort Suites
About the Hotel: The Brunswick Comfort Suites is an all-suite property, committed to providing exceptional guest experiences. We believe that the friendliness of the staff play a role in achieving this goal. Our Team is at the heart of our commitment to excellence, ensuring that guests feel at home when they stay with us. Conveniently located off of Interstate 71 in Medina County.
Essential Job Functions:
1. ** Check-in and Check-out** : Front desk agents are responsible for welcoming guests upon arrival verifying their reservations and assisting with the check-in process. They provide information about the hotel's amenities, policies, and answer any questions guests may have. During check-out, they settle bills, provide invoices, and ensure a smooth departure.
2. **Room Assignments** : They assign rooms to guests based on their preferences, room availability and special requests. This involves managing room keys and ensuring that rooms are properly prepared for incoming guests.
3. **Guest Service** : Front Desk agents provide a range of services to guests, which includes information about local attractions and services.
4. **Handling Guest Concerns** : If guests have issues or complaints, the front desk is often the first point of contact. Agents are responsible for addressing these concerns professionally and finding appropriate solutions to ensure guest satisfaction.
5. **Payment and Billing** : They handle payments, process credit card transactions and provide guests with accurate bills. This requires attention to detail and accuracy.
6. **Safety and Security** : Front Desk agents are often responsible for monitoring security cameras and ensuring the safety of guests and their belongings. They may also be trained in emergency procedures
7. **Phone and Reservations** : They answer phone calls, take reservations and manage room availability through the hotel's booking system.
8. **Administrative Tasks** : Front Desk Agents may also perform various administrative tasks, such as record keeping, managing guest profiles and keeping track of room inventory.
9. **Communication** : Effective communication is key in this role , as front desk agents must interact with guests, hotel staff and management, ensuring that information flows smoothly and accurately.
10. **Hospitality** : They play a crucial role in creating a welcoming and hospitable atmosphere for guests, making them feel valued and appreciated during their stay.
Overall, the responsibilities of a front desk agent are essential in providing a positive guest experience and maintaining the smooth operation of a hotel or lodging establishment. Their role requires a combination of customer skills, organizational abilities, and attention to details.
** Must be available to work weekends and evenings.
Plus we offer various Bonus Progams.
Job Type: Part-time or full time
Schedule:
8 hour shift
Work Location: In person
$25k-32k yearly est. 60d+ ago
Medical Office Specialist
Neighborhood Family Practice Community Health Centers
Medical receptionist job in Lakewood, OH
JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above:
(The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.)
* Greets patients and visitors in a prompt, courteous, and helpful manner.
* Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner.
* Responsible for accurate and timely scheduling and registration.
* Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage.
* Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily.
* Educate patients on options available for all patients eligible for financial assistance.
* Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons.
* Follows office policies and procedures for your department as well as the organization.
* Maintains work area and lobby in a neat and orderly manner.
* Effectively communicates with providers or other departments.
* Responds to emergency calls and uses overhead paging system according to procedure.
* Coordinates patient transportation for scheduled patients with need.
* Calls and confirms patient appointments as needed.
* Makes outreach calls to patients for care and quality team as needed.
* Participates in educational activities or training sessions as appropriate.
* Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation.
* Handles faxes and copying as requested.
$26k-33k yearly est. 52d ago
DENTAL PATIENT REPRESENTATIVE
Neon Health
Medical receptionist job in Cleveland, OH
Under the supervision of the Dental Health Service Manager, the Dental Patient Representative supports the Dentist in registering the dental patients, coordinating appointments, cash collection, charge entry, billing, coordination of benefits, insurance verification, incoming dental calls, discussing treatment plans, screening of emergency walk-ins and day appointment performs a variety of dental assisting duties while promoting quality dental care for outpatients and a safe environment of minimal stress. The Dental Patient Representative assists the dentist, teaches the patient how to care of their teeth, communicates effectively with patients( parents if patient is a child), maintains equipment and inventory, and follows universal precautions and all OSHA requirements.
Education
High School Diploma or GED.
Minimum Qualifications
* Ability to serve as a mature and competent receptionist.
* Ability to display skill and tact in greeting patients.
* Ability to plan and organize.
* 2+ years of experience in a fast paced office environment.
Technical Skills
Computer Skills- Microsoft Office, Keyboard (We utilized electronic dental records and digital x-rays).
SOCIAL SERVICES/SPECIAL PROGRAMS
$28k-35k yearly est. 26d ago
Medical Office Specialist
Neighborhood Family Practice
Medical receptionist job in Cleveland, OH
JOB CONTENT
)
Responsible for all patient support services conducted in the front office.
Essential duties and responsibilities which must be performed in order to carry out the summarized above:
(The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.)
Greets patients and visitors in a prompt, courteous, and helpful manner.
Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner.
Responsible for accurate and timely scheduling and registration.
Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage.
Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily.
Educate patients on options available for all patients eligible for financial assistance.
Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons.
Follows office policies and procedures for your department as well as the organization.
Maintains work area and lobby in a neat and orderly manner.
Effectively communicates with providers or other departments.
Responds to emergency calls and uses overhead paging system according to procedure.
Coordinates patient transportation for scheduled patients with need.
Calls and confirms patient appointments as needed.
Makes outreach calls to patients for care and quality team as needed.
Participates in educational activities or training sessions as appropriate.
Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation.
Handles faxes and copying as requested.
Qualifications
Qualifications:
Specific knowledge, training or skills required to perform the duties of this position. Specific concepts, courses, training programs or required certifications:
(To perform this position successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills and abilities required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
High school diploma or GED.
Computer proficiency: Microsoft Office Suite and EPIC EMR knowledge preferred.
Ability to establish and maintain effective working relationships with staff, patients and the public.
Ability to read and understand oral and written instructions.
Ability to follow written policies and procedures.
Ability to work independently.
Understands and initiates a team work approach when appropriate.
Knowledge of medical insurance preferred.
Ability to operate fax machine and photocopier.
Ability to sort and file materials correctly by alphabetical or numeric system.
Desire to deliver quality work and the ability to accept a high level of responsibility.
Dedication to maintaining confidentiality of all patient records.
Ability to multi-task in a stressful environment.
Ability to speak clearly and concisely with a pleasant telephone voice.
Strong organizational qualities.
Ability to communicate in English and Spanish preferred.
Valid Ohio driver's license and insurance.
Essential Physical Demands and Working Environment:
(The physical demands and work environment described below are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.)
Ability to see, communicate, hear and utilize electronic communication devices.
Office work environment.
Occasional evening or weekend work.
Previous experience that is
necessary
background to qualify for this position:
At least 1-year work experience in a medical office setting preferred.
REPORTS TO AND EVALUATED BY: Manager of Patient Services, Site Manager
$26k-33k yearly est. 14d ago
Front Desk Specialist - Full benefits, 401k, pet insurance, national growth opportunities!
Tallmadge Eye Care
Medical receptionist job in Tallmadge, OH
Company: Novus Clinic Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Tallmadge, OH
Hours:
Monday 8:30 AM - 5:00 PM Tuesday 8:30 AM - 7:00 PM Wednesday 8:30 AM - 2:00 PM Thursday 8:30 AM - 6:00 PM Friday 8:30 AM - 5:00 PM Saturday 8:00 AM - 2:00 PM - rotating Saturdays!
SUMMARY
A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave
Answer phones (both external and internal); assure prompt, courteous service at all times
Practice urgency at all times with patients' time, as well as Doctor's time and schedule
Manage patient flow in the office
Knowledge of common fees charged for common visits and collect correct payments
Complete daily reconciliations / close day / countdown cash drawer
General office duties and cleaning to be assigned by manager
QUALIFICATIONS
Ability to interact with all levels of employees in a courteous, professional manner at all times
Desire to gain industry knowledge and training
Demonstrates initiative in accomplishing practice goals
Ability to grow, adapt, and accept change
Consistently creating a positive work environment by being team-oriented and patient-focused
Commitment to work over 40 hours to meet the needs of the business
Reliable transportation that would allow employee to go to multiple work locations with minimal notice
EDUCATION AND/OR EXPERIENCE
Minimum Required: High school diploma or general education degree (GED)
Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience
LICENSES AND CREDENTIALS
Minimum Required: None
SYSTEMS AND TECHNOLOGY
Proficient in Microsoft Excel, Word, PowerPoint, Outlook
PHYSICAL REQUIREMENTS
This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary.
Perks:
Full Benefits Package - Medical, Vision, Dental and Life Insurance
401k + Employer Matching
Paid Time Off and Paid Holidays
Paid Maternity Leave
Optical Education Reimbursement
Competitive Base Pay
If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered.
EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
$26k-33k yearly est. Auto-Apply 5d ago
Medical Office Specialist: FT Days
Firelands Regional Medical Center 4.1
Medical receptionist job in Sandusky, OH
* Lifestyle: Sandusky was voted "Best Coastal Small Town in America". You will have the opportunity to enjoy living and working in this growing area along the beautiful shores of Lake Erie. * Work/life: You will find support to help you manage your personal life while building a career.
* Employee-centric: Tuition reimbursement, loan forgiveness, comprehensive major medical, dental and vision insurance, paid time off, 401(k), health and wellness offerings, monthly employee events, and more.
About Firelands Health:
Our goal at Firelands Health is to be the best & preferred independent healthcare employer for the Sandusky Bay region.
Firelands Health is the area's largest and most comprehensive resource for quality medical care. We are "big enough to care for you, and small enough to care about you". We are locally managed and governed as a not-for-profit healthcare facility, serving the counties of Erie, Ottawa, Sandusky, and Huron, covering a regional service area with over 300,000 residents. Our mission is to provide excellent healthcare, promote community wellness, and improve the lives we serve.
Our Core ACE Values: Attitude: We choose to be positive and inclusive every day. Commitment: We are committed to exceed the expectations of those we serve. Enthusiasm: We will work passionately to make a difference.
Position Summary
Responsible for performing a variety of duties including but not limited to: greeting patients, vendors, and other visitors and notifying appropriate staff of their arrival, operating telephone console to route incoming calls and place outgoing calls, scheduling of patient appointments, obtaining current and accurate insurance information each visit, verifying coverage through insurance company, obtaining pre-certifications or prior authorizations as needed, maintaining daily accurate records for timely billing of accounts, notifying patients of account status and payments due using collection techniques to assist in keeping accounts receivable current. Assigned to a specific practice but may need to assist in covering other practice sites.
1. Obtains, verifies, updates and scans patient information and provides support services to patients and medical staff
2. Verifies patient's current insurance coverage through insurance websites
3. Collects and posts co-pays and past due balances, and completes any necessary forms obtaining signatures as necessary
4. Obtains prior authorizations and pre-certifications as needed
5. Manages referrals through EMR
6. Follows all incentive guidelines by helping the practice meet a variety of incentive program goals, including Meaningful Use and Patient Centered Medical Home
7. Performs daily banking through Virtual Merchant and FRMC cashiers
8. Prepares a daily financial spreadsheet for practice
9. Ensure the submission of timely, accurate and complete information to the Central Billing Office
10. Uses collection management reports to keep accounts receivable current
11. Looks for instances of Red Flag Identity theft patterns and reports potential threats to Privacy Officer
12. Requests, locates, sends and receives patient medical records according to federal, state or local guidelines
13. Maintains medical appointments for patients
14. Answers phones in a pleasant manner, screens calls following clinic guidelines to appropriately and expeditiously direct caller
15. Maintains clean, orderly waiting area including patient message board, children's area, and reading materials
16. Organizes and maintains an inventory system to ensure adequate levels of supplies with emphasis on patient care and cost containment
17. Demonstrates Competence related to the application of our core values.
18. Practices all facets of Health & Safety
19. Demonstrates competence in communication, professionalism, organizational and analytical skills, and technical/professional skills and knowledge in performance of duties and responsibilities rendered to the customer population served.
What you will need:
* High school graduate; vocational education preferred.
* Experience in medical ambulatory setting.
* Current CPR certification or obtained within 3 months of employment and maintained.
* Proficient in the use of personal computers with strong typing skills. Skilled in the use of Microsoft Outlook, Excel, and Word is desired.
* Eligibility: All employees must be able to provide proof of their identity and their right to work in the United States. As a condition of employment, employee will have annual tuberculin testing. Initial testing upon hire will consist of a 2-step tuberculin test, symptom survey, or chest x-ray. Employees can elect to have the Hepatitis vaccine or sign a wavier to decline due to prior vaccination.
* Must possess a valid State of Ohio motor vehicle operator's license and insurable under Firelands auto policy. Employee must provide proof of personal automobile liability insurance coverage upon request.
* Successful completion of a 90 day get-acquainted period.
$26k-30k yearly est. 8d ago
Choose your schedule - Earn At Least $1805 For Your First 141 Trips, Guaranteed.
Uber 4.9
Medical receptionist job in Bellevue, OH
Earn at least $1805 driving with Uber when you complete your first 141 trips in 30 days.
Why Uber?
Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
What you need to know:
Signup in seconds: Get started today and we'll provide support along the way.
Get paid fast: Cash out up to 5X a day with Uber's Instant Pay.
Guaranteed earnings: Earnings guaranteed for your first 141 trips with Uber.
Flexible schedule: You control when and where you drive.
24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help.
What you need to get started:
21 years old or older
A 4-door vehicle
A valid U.S. driver's license and vehicle insurance
At least one year of driving experience in the U.S. (3 years if you're under 23 years old)
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday.
Sign up to drive with Uber and earn $1805*-if not more-when you complete 141 trips in your first 30 days. Terms apply.
*This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.
$26k-36k yearly est. 16h ago
BMS Patient Services Specialist- Bloomington Women's Care
Wooster Community Hospital 3.7
Medical receptionist job in Wooster, OH
Job Description
The Patient Services Specialist is responsible for the smooth running of the office. They are the touchstone between patients, clinical staff, and physicians/providers. This role maintains the front office area and represents the practice with professionalism.
Duties & Responsibilities:
Serves patients by greeting them, answering routine questions, scheduling appointments, and maintaining records and accounts.
Welcomes patient and visitors in person or on the telephone and takes detailed messages as need.
Uses practice management software, patient portal and appointment reminder systems to management scheduling, interact with patients and providers, and update files and patient records.
Assists patients in filling out insurance forms and other patient records.
Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appoints in person and by telephone.
Keeps patient appointments on schedule by notifying the provider and/or clinical office staff of a patients' arrival, reviewing service delivery compared to schedule, and reminding providers of service delays.
Minimizes Patients' stress by anticipating their anxieties, answering questions, and maintaining a calm and orderly reception area.
Helps patients in distress by responding to emergencies and solving problems.
Collects, sorts, distributes, or prepares mail, messages, and faxes.
Maintains patient accounting by obtaining, recording, and updating personal and financial information.
Obtains revenue by recording and updating financial information, recording, and collecting patient charges, filing, collecting, and expediting third-party claims.
Following an appointment, schedules appointments, lab tests, and/or medical tests as needed.
Obtains prior authorization as required by health insurers related to medication, supplies, medical equipment, etc.
Maintains business office inventory and equipment by checking stock to determined inventory levels, Anticipating needed supplies, placing orders, verifying receipt and delivery of orders.
Protects patients' rights by maintaining confidentiality of medical, personal, and financial information.
Maintains operations by following policies and procedures and reporting needed changes to Practice Manager and/or Director of Operations.
Contributes to the team effort by accomplishing related duties as needed and assigned.
Required Skills/Abilities:
Active listening and communication skills
Patient focus
Courtesy and Customer service
Multi-tasking
Flexibility
Time management
Organization
Attention to detail.
Computer skills and data entry experience
Professionalism
Problem solving
Actie listening
Interpersonal relationship building
Teamwork
Education and Experience:
High School Diploma or GED required.
Associate degree in business administration or similar concentration a plus.
1-2 years Medical Office experience desired.
Effective Date: 7/19/2024
Revision Date(s): Click or tap to enter a date.
$31k-36k yearly est. 17d ago
Medical Office Specialist
Neighborhood Family Practice Community Health Centers
Medical receptionist job in Cleveland, OH
JOB CONTENT ) * Responsible for all patient support services conducted in the front office. Essential duties and responsibilities which must be performed in order to carry out the summarized above:
(The following description is a general representation of the key duties and responsibilities of this position. Other duties may be assigned, as required.)
* Greets patients and visitors in a prompt, courteous, and helpful manner.
* Uphold the positive reputation of Neighborhood Family Practice by always treating visitors in a friendly, welcoming and compassionate manner.
* Responsible for accurate and timely scheduling and registration.
* Makes appropriate phone calls or access insurance companies through internet to determine patient's eligibility of coverage.
* Collect co-payments and other types of patient responsibility payments and accurately balances money collected daily.
* Educate patients on options available for all patients eligible for financial assistance.
* Efficiently handles telephone calls and routes to appropriate persons or departments. Communicates general clinic information to necessary persons.
* Follows office policies and procedures for your department as well as the organization.
* Maintains work area and lobby in a neat and orderly manner.
* Effectively communicates with providers or other departments.
* Responds to emergency calls and uses overhead paging system according to procedure.
* Coordinates patient transportation for scheduled patients with need.
* Calls and confirms patient appointments as needed.
* Makes outreach calls to patients for care and quality team as needed.
* Participates in educational activities or training sessions as appropriate.
* Protects patients' rights by maintaining confidentiality of personal and financial information and securing workstation.
* Handles faxes and copying as requested.
How much does a medical receptionist earn in Lorain, OH?
The average medical receptionist in Lorain, OH earns between $24,000 and $36,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.