Medical receptionist jobs in Louisiana - 408 jobs

Receptionist / Order Entry

The Patient Representative is part of the Tulane University Campus Health team of committed professionals dedicated to supporting and promoting student health and wellbeing as a core institutional value through a multidisciplinary, comprehensive approach. This patient representative position resides within the Health Center for Student Care and reports to the Director of Operations and Auxiliary Services. The individual serving in this role is responsible for front desk operations. The patient representative greats patients and visitors upon arrival, enters and verifies insurance information, answers phones, schedules appointments, checks out patients after their visit, and provides excellent customer service. Works closely with the Senior Patient Representative to coordinate patient care with nurses and providers to maintain a consistently high standard of care. This position contributes substantially to the ongoing integrity of clinic operations. Located in the unique and iconic city of New Orleans, Tulane is a highly regarded and selective independent research university, a member of the prestigious Association of American Universities (AAU), and offers undergraduate, graduate, and professional degrees in the liberal arts, science and engineering, architecture, business, law, social work, medicine, and public health. Tulane University Campus Health is fully accredited by the Accreditation Association for Ambulatory Health Care (AAAHC) and serves a student body of over 13,500. 1. Excellent verbal and written communication skills. 2. Excellent customer service skills; ability to work well with others. 3. Great organizational and time management skills. 4. Proficient data entry skills; familiarity with electronic database management and reporting. 5. Proficient keyboard sills and a working knowledge of Microsoft Office Word and Excel software applications. 6. Basics skills - able to perform basic mathematical calculations, balance and reconcile figures, punctuate properly, spell correctly and transcribe accurately. 7. Ability to maintain confidentiality in all work performed. 1. High School diploma or equivalent AND 2. Two (2) years of office experience to include one (1) year of customer service 1. Three years' experience in a medical setting. 2. Experience with third party billing and insurance. 3. Certified as a CNA, Pharmacy Technician, Laboratory Technician, or Medical Services Coder.

Receptionist Medical $16/HR - $20/HR, Gretna, LA Private Family Practice Full Time Position We Are Open: Monday - Friday 8 am - 6 pm, Sat 8 am - 12 Noon Plus Paid Overtime **** MUST Be Close By/ Local Person To Gretna, LA 70057 Medical Receptionist/Front Desk Full Time Position Benefit Package: Paid Health Insurance, Paid Holidays and Paid Vacation, Bonuses Plus Paid Over Time Sorry Must Be a Medical Receptionist NO New Grads Please Apply By CV or Resume

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Full time: Monday - Friday 8:30a - 6p and Saturdays 8:30 - 3p $14 per hour BONUS Potential What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit

Careers at SUSLA The Front Desk Coordinator plays a crucial role in creating a positive experience for patients, visitors, and students within a dental school clinic by providing excellent customer service and maintaining an organized environment. This position is essential for smooth clinic operations and supporting both patient care and the educational setting. PRIMARY RESPONSIBILITIES * Patient Interaction: Greet individuals, manage check-in and check-out, and ensure accurate patient information is collected and updated. * Scheduling and Appointment Management: Schedule, confirm, and manage appointments for patients, optimizing the schedules of faculty and students. * Communication: Handle phone calls and inquiries, provide information about services, insurance, and billing, and relay messages. * Patient Records and Information Management: Maintain accurate patient records in compliance with HIPAA, including inputting new information and updating existing records. Organize both paper and electronic files. * Billing and Insurance: Verify insurance, explain benefits, process claims, and manage patient payments. Reconcile daily cash reports. * Office Administration and Support: Maintain the reception area, manage supplies, handle mail, assist faculty and students, and coordinate with clinic staff to ensure smooth patient flow. * Patient Referrals: Manage and organize referrals to specialists. * Policy and Procedure Compliance: Adhere to established policies and procedures, including those for infection control, safety, and patient privacy (HIPAA). * Collaboration and Teamwork: Work effectively with all clinic staff to provide a seamless patient experience. MINIMUM QUALIFICATIONS * Education: High School Diploma or GED. * Experience: At least one year of experience as an administrative assistant or equivalent. * Communication Skills: Excellent verbal and written communication skills with the ability to listen and explain information clearly. * Customer Service Skills: Strong customer service skills focusing on patient interaction, building rapport, handling inquiries, and resolving concerns with empathy and patience. * Technical Skills: Proficiency with dental practice management software and Microsoft Office Suite, accurate typing skills, and experience with office equipment. * Organizational Skills: Strong attention to detail and organizational skills to manage appointments, records, tasks, and inventory, while balancing multiple priorities in a fast-paced environment. * Professionalism: Maintain a professional appearance and demeanor, remaining calm under pressure. * Knowledge: Working knowledge of dental procedures, terminology, insurance policies, and billing practices (Medicaid/insurance billing preferred). PREFERRED QUALIFICATIONS * Associate Degree from an accredited college or university * Two or more years as an as an administrative assistant or equivalent TYPE: Full-time APPLICATION DEADLINE: Review of applications begins January 26, 2026 and continues until position is filled. The application can be filled out online at SUSLA's Application for Employment Please attach cover letter, resume, transcript(s), and three references to application. Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Application Portal Reasonable accommodations may be made to enable individuals with disabilities to perform the duties. Criminal background check and reference verification is required. Southern University at Shreveport, an institution within the Southern University and A & M System, seeks to provide quality education for its students, while being committed to the total community. This institution prepares students for careers in technical and occupational fields; awards certificates, diplomas and associate degrees; and offers courses and programs that are transferable to other colleges and universities. Dedicated to excellence in instruction and community service, this open enrollment institution promotes cultural diversity, provides developmental and continuing education, and seeks partnerships with business and industry. Title IX is a federal law that prohibits discrimination on the basis of sex in any federally funded education program or activity. Title IX prohibits use of federal money to support sex discrimination in education programs and provides individuals protection against such practices. In compliance with federal law and USDOE federal guidance, including provisions of Title VII of the Civil Rights Act of 1964 (Title VII), Title IX of the Education Amendments of 1972 (Title IX), Section 503 and 504 of the Rehabilitation Act of 1973, the Americans with Disabilities Act (ADA) of 1990, the ADA Amendments Act of 2008, the Age Discrimination in Employment Act of 1967 (ADEA), Executive Order 11246, Executive Order 13988, the Vietnam Era Veterans Readjustment Assistance Act of 1974 as mended by the Jobs for Veterans Act, the Uniformed Services Employment and Reemployment Rights Act, as amended, and the Genetic Information Nondiscrimination Act of 2008, an institution of the Southern University System shall not discriminate against individuals on the basis of their race, sex, sexual orientation, gender identity, gender expression, religion, color, nation or ethnic origin, age, disability, military service, covered veteran's status, or genetic information in its administration of education policies, programs, or activities; admission policies; scholarship and loan programs; athletic or other institution-administered programs; or employment. As part of their commitment to maintaining a community free of discrimination, and in compliance with Title IX's mandate, institutions of the Southern University System shall address allegations of power-based violence and sexual misconduct, including sexual harassment and sexual assault, in a timely and effective manner. Further, institutions of the Southern University System will provide resources as needed for affected persons (Reporters, Complainants, Respondents, and third parties within the institution's community) and will not tolerate retaliation against any person who reports or participates in the investigation of alleged power-based violence or sex/gender discrimination. In accordance with the requirement of Title II of the Americans with Disabilities Act of 1990 and its Amending Act of 2008 (collectively "ADA"), the Southern University System (System) will not discriminate against qualified individuals with disabilities on the basis of disability in its services, programs, or activities. The System does not discriminate on the basis of disability in its hiring or employment practices and complies with all regulations promulgated by the U.S. Equal Employment Opportunity Commission under Title I of the ADA. The System will generally, upon request, provide appropriate aids and services leading to effective communication for qualified persons with disabilities so they can participate equally in the System's programs, services, and activities, including qualified sign language interpreters, assistive listening devices, documents in Braille, and other ways of making communications accessible to people who have speech, hearing, or vision impairments. The System will make reasonable modifications to policies, procedures, and programs to ensure that people with disabilities have an equal opportunity to enjoy all of its programs, services, and activities. Anyone who requires an auxiliary aid or service for effective communication, or a modification of policies or procedures to participate in a program, service, or activity of the System, should contact the ADA Coordinator. The ADA does not require the System to take any action that would fundamentally alter the natures of its programs or services or impose an undue financial or administrative burden. Complaints that a program, service, or activity of the System is not accessible to persons with disabilities should be directed to the ADA Coordinator.

Job DescriptionDescription: Patient Representative At Comprehensive Physical Therapy we put patient care first and are looking for someone who has a strong interest in helping others and has a strong sense of community. Qualities that are important for this position include: a friendly, outgoing personality, ability to multitask, great organizational skills, and the ability to work well on a team. As a Patient Representative, you will play a crucial role in ensuring positive patient experiences and efficient administrative support within our facility. - Responsibilities: Greet and assist patients in a friendly and professional manner Schedule appointments and manage patient registration processes Answer phone calls, respond to inquiries, and provide information to patients Maintain patient records accurately and ensure confidentiality Collaborate with medical staff to coordinate patient care services Assist with administrative tasks such as filing, data entry, and office organization Handle weekly reports Manage call log Handling the sales process to help patients get fully signed up for care Walking around the gym actively communicating with patients Ensuring all patients have a positive experience at every visit Getting consent and taking photos for social media platforms Candidates need to have a pleasant demeanor, a positive forward-thinking outlook, the willingness and ability to work with others as a team member, great organization and multi-tasking skills and a desire to have a long-term position with our company while growing with us. Most importantly you will need to have the willingness and ability to work hard. Requirements: Skills: We are looking for candidates with the following skills: Proficiency in medical terminology preferred Experience in a medical or dental office setting Strong office administration skills Ability to provide excellent medical administrative support Excellent communication and interpersonal abilities Attention to detail and accuracy in work tasks Proficient in multitasking and prioritizing responsibilities

Front Desk Coordinator - Full-Time Company: Monarch Medical Management Monarch Medical Management is an integrated medical facility dedicated to providing the community with comprehensive specialty services, including progressive chiropractic care. Our mission is to deliver the highest level of care and compassion in a personalized setting. We are a full-service provider of bone, joint, and muscle care. We are currently seeking a professional, service-oriented Front Desk Coordinator to join our fast-paced chiropractic practice in Mandeville. As the first point of contact, you will play a critical role in creating a welcoming and supportive environment for our patients. Schedule: This is a full-time position with the following hours: Monday, Wednesday, Thursday: 8:45 AM - 6:00 PM Tuesday: 6:45 AM - 4:00 PM Friday: 8:45 AM - 4:00 PM Saturdays: As needed Key Responsibilities: Greet and assist patients and visitors in a courteous, professional manner Answer incoming calls promptly and direct appropriately Collect co-pays and balances; explain financial obligations to patients Register and update patient information; verify insurance eligibility Schedule appointments and manage provider calendars Ensure efficient patient flow and timely communication with clinical staff Maintain patient records and ensure availability of treatment information Uphold privacy and confidentiality protocols (HIPAA compliance) Provide translation for Spanish-speaking patients (preferred) Cross-train with medical assistant duties as needed Perform additional administrative duties as assigned Qualifications: High school diploma or equivalent; some college preferred Minimum 2 years of customer service or front desk experience, preferably in a healthcare setting Bilingual (Spanish) is a plus Strong organizational, communication, and multitasking skills Positive, professional attitude with attention to detail Benefits: Health, Dental, and Vision Insurance (eligible after 60 days) Continued Education Programs Paid Time Off (PTO) and Paid Holidays Retirement Plans Monarch Medical Management is an equal opportunity employer. We value diversity and are committed to creating an inclusive environment for all employees. View all jobs at this company

Job DescriptionBenefits: 401(k) 401(k) matching Dental insurance Health insurance Paid time off Vision insurance About the Role: We are seeking a friendly and organized Front Office Receptionist to join Tri-Parish Therapy Group in Sulphur, LA. This role is perfect for someone who enjoys interacting with people and providing excellent customer service. Responsibilities: Greet and assist clients and visitors in a professional and friendly manner Answer and direct phone calls to the appropriate person or department Schedule appointments and manage the front desk calendar Collect and process payments from clients Maintain a clean and organized reception area Requirements: Excellent communication and customer service skills Previous experience in a receptionist or customer service role Proficient in basic computer skills and knowledge of office equipment Ability to multitask and prioritize tasks in a fast-paced environment About Us: Tri-Parish Therapy Group has been providing top-quality therapy services to the Sulphur, LA community for over 10 years. Our team is dedicated to improving the lives of our clients and creating a positive work environment for our employees.

Job DescriptionWorking knowledge of computers and other standard office equipment including data entry/ Key board skills Ability to retain information. Excellent Customer Service skills Good verbal and written communication skills Attention to DetailAbility to multi-task and be accurate Team work oriented skills cooperating well with other members of team. Empathetic and Listening SkillsHandle emergency or crisis situations with ease May be required to work irregular hours Must be able to function under physical and mental stress

Are you ready to make a difference in the healthcare community? Join Minden Medical Center as a Part-time Medical Office Receptionist in Minden, LA! This onsite position offers you the chance to be at the heart of patient care, where your empathetic nature and problem-solving skills will shine. Engage directly with patients and healthcare professionals in a dynamic, high-performance environment that is both energetic and forward-thinking. Your role will be pivotal in creating a welcoming atmosphere, while you play a vital part in ensuring that operations run smoothly and efficiently. Experience personal and professional growth as you contribute to our commitment to excellence and innovation. You can enjoy great benefits such as Medical, Dental, Vision, 401(k), Life Insurance, Health Savings Account, Flexible Spending Account, Competitive Salary, Paid Time Off, and Employee Discounts. Apply now and become an essential part of our mission to provide exceptional customer-centric care in a collaborative and professional setting! What's your day like? As a new Medical Office Receptionist at Minden Physician Practices, your day-to-day responsibilities will be vital to our operation. You can expect to greet patients warmly, manage appointment schedules, and handle incoming calls with professionalism and empathy. Your strong organizational skills will come into play as you maintain patient records and ensure that all necessary paperwork is completed accurately. On a typical day, you will collaborate closely with healthcare providers and support staff to coordinate patient care and facilitate smooth office operations. You will also be responsible for addressing patient inquiries and providing knowledgeable information about our services. Your work schedule will be Monday through Friday, allowing you to enjoy a consistent routine while contributing to our high-performance culture. Prepare to embrace a forward-thinking environment where your contributions will make a meaningful impact! Requirements for this Medical Office Receptionist Minden Physician Practices job To thrive as a Medical Office Receptionist at Minden Physician Practices, you'll need a combination of essential skills that align with our core values. Exceptional communication skills are vital, as you'll interact with patients, healthcare providers, and team members daily. Your empathetic approach will help create a comforting environment for patients seeking care. Strong organizational abilities are necessary to efficiently manage appointments and maintain accurate patient records. A customer-centric mindset will enable you to address inquiries and resolve issues promptly, ensuring a positive experience for everyone who walks through our doors. Moreover, problem-solving skills will empower you to navigate challenges that arise in a fast-paced healthcare setting. Being able to adapt quickly to change and exhibit attention to detail will further enhance your effectiveness in this role. With high energy and professionalism, you'll contribute to our commitment to excellence and safety in patient care. Make your move We're looking for talented individuals like you to join our team and help us achieve our goals. If you're passionate, driven, and committed to making a difference, we want to hear from you! Don't wait - apply now and take the first step towards a fulfilling career with endless possibilities. Let's work together to make great things happen!

The Front Desk Coordinator serves as the first point of contact for patients and visitors, ensuring a professional and welcoming clinic experience. This role supports providers and clinic staff with scheduling, patient check-in and check-out, medical record management, and general administrative tasks. Additional responsibilities include assisting with patient flow, communicating with patients about appointments and financial obligations, collecting payments as needed, and providing Spanish translation when applicable. Hours Clinical Hours (Metairie Clinic): Tuesdays: 6:45 AM - 3:00 PM Wednesdays: 6:45 AM - 3:00 PM Fridays: 5:45 AM - 2:00 PM Clinical days may fluctuate based on clinic needs. Non-Clinical Hours: Monday through Friday, 8:00 AM - 5:00 PM

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: Basic knowledge of Microsoft Office Ability build rapport with patients Ability to establish and maintain good working relationships with patients and coworkers The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

Dental Front Desk Treatment Coordinator Schedule: M: 8am to 4pm, T-Th: 8am to 5pm, F: 8am to 3pm Benefits: Medical, In House Dental, Vision, Paid Time Off, 401k (match) About Us We are a patient-centered dental practice committed to delivering exceptional care in a welcoming environment. Our team values professionalism, compassion, and efficiency, and we are looking for a dedicated Treatment Coordinator to join our front desk team. Responsibilities Patient scheduling and check-in: Manage appointments, greet patients warmly, and ensure smooth office flow. Treatment coordination: Present treatment plans, explain procedures, and answer patient questions with clarity and empathy. Insurance verification: Confirm coverage, submit claims, and help patients understand financial options. Payment processing: Collect co-pays, set up payment plans, and maintain accurate records. Administrative support: Handle phone calls, emails, and maintain patient files in compliance with HIPAA standards. Qualifications Experience in dental or medical front desk Experience in Dentrix required Strong communication and customer service skills Knowledge of dental terminology and insurance processes Proficiency with dental practice management software (e.g., Dentrix, Eaglesoft, Open Dental) Ability to multitask and stay organized in a fast-paced environment

Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: Greet patients in a friendly and professional manner Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling Schedule patient check-in times for all locations Verify patient insurance data and collect payments when necessary Maintain patient records and ensure accurate data entry Communicate effectively with patients, providers, and other healthcare professionals Provide support to clinical staff as needed Triage patients Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information Maintain a clean and organized work environment, including patient waiting areas and exam rooms Adhere to all HIPAA and patient privacy regulations Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices Patient Care Representative Requirements: High School Diploma or Equivalent Pass periodic testing triaging patients (ex. taking blood pressure) Possess a strong desire to help others Compassionate and sensitive to patients' needs and concerns BLS certified within 90 days of employment Bilingual in Spanish and English a PLUS* Open and flexible availability (with a minimum of 20-30 hours per week) Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace) We will train you on everything you need to know but we will prioritize candidates who have: Medical Assistant Certificate or Associates degree in related field Minimum 2 years customer service experience Previous experience in medical environment, EMR systems, working with patients Ability to work in a fast-paced, high-patient volume environment Benefits: Health Insurance (BCBS) Dental Insurance (BCBS) Vision Insurance (BCBS) Retirement 401k Life Insurance Short/Long term disability Medical stipend at clinic (includes family after 90 days) Holiday Pay Job Types: Full-time, Part-time

Department: Family Medicine Weekly Hours: 40 Status: Full time Shift: Days (United States of America) As the first team member a patient interacts with at a physician practice, the Patient Service Coordinator creates a positive, inviting tone. In this role, you greet and register patients, answer phone calls, take messages and schedule and reschedule patient appointments. You will also maintain the provider's schedule. You will assist the clinical staff with outgoing calls to patients, pharmacies or other providers as needed. The above summary of accountabilities is intended to describe the general nature and level of work performed in this role. It should not be considered exhaustive. REQUIREMENTS High school diploma or equivalent 1 year experience in a customer service or clerical setting PREFERRED REQUIREMENTS Associates degree Working knowledge of medical terminology, third party billing and referral procedures Experience with EPIC EMS 3 years' experience in a clerical or office function 1 year experience in a medical office setting ProMedica is a mission-driven, not-for-profit health care organization headquartered in Toledo, Ohio. It serves communities across nine states and provides a range of services, including acute and ambulatory care, a dental plan, and academic business lines. ProMedica owns and operates 10 hospitals and has an affiliated interest in one additional hospital. The organization employs over 1,300 health care providers through ProMedica Physicians and has more than 2,300 physicians and advanced practice providers with privileges. Committed to its mission of improving health and well-being, ProMedica has received national recognition for its clinical excellence and its initiatives to address social determinants of health. For more information about ProMedica, please visit promedica.org/aboutus. Benefits: We provide flexible benefits that include compensation and programs to help you take care of your family, your finances and your personal well-being. It's what makes us one of the best places to work, and helps our employees live and work to their fullest potential. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. In compliance with the Americans with Disabilities Act Amendment Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a job with ProMedica, please contact ************************ Equal Opportunity Employer/Drug-Free Workplace

Job DescriptionSalary: DOE SWLA CENTER FOR HEALTH SERVICES JOB TITLE: Patient Access Coordinator (PAC I and PAC II) DEPARTMENT: Call Center SUPERVISED BY: Site Operations Manager SUMMARY: We are looking for a professional, service-oriented team player to join our very busy clinic. As a Patient Access Coordinator, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment for our patients and guests. Candidates must be able to manage large amounts of inbound and outbound calls in a timely manner. PACs are required to accurately schedule both new and established patients. EDUCATION, TRAINING AND EXPERIENCE: High school graduate or GED certificate. Medical Assistant training or certification preferred. Switchboard experience desired. Experience in healthcare, healthcare office, call center, switchboard, or reception. JOB RESPONSIBILITIES: Responsible for releasing center telephones from answering service no later than 30 minutes prior to the start of the clinic operations. Answer at least 100 calls per day Answer patient calls on the first ring and within 60 seconds Handle calls for all SWLA Center for Health Services sites Responsible for turning the phones over to the answering service each day, 5 minutes prior to the conclusion of clinic operations. Manage large amounts of inbound and outbound transfers in a timely manner. Answer incoming calls promptly, courteously, and with a smile. Input data into the company computer platform to keep patient records updated. Maintain customer satisfaction ratings based upon the criteria provided. Follow established communication script(s) while answering and screening incoming telephone calls and directing calls to appropriate staff. Maintain effective communication with clinical staff of cancellations, walk-ins, and late arrivals for appointments. Assist scheduling specialist with rescheduling patients when providers are unable to fulfill clinic obligations or have moved their assigned clinic schedules. Document all patient messages in EHR, with detailed information including given name, return phone number, and the date and time of call. Upon receiving calls from hospitals and nursing homes, obtain information and inform nurses of the nature of the call immediately. Use company policies to determine if there can be an immediate resolution to a patient issue or if the issue requires Managerial input. Participate in training and other learning opportunities to expand knowledge of company and position. Attend organizational and departmental huddles Demonstrate a commitment to the SWLA Center for Health Services Pillars (Access, Quality, Compassion, Community, Innovation, and Service) Other duties as assigned by Supervisor.

Patient Care Representative The Urgent Care is seeking a reliable, polished, and patient-focused Patient Care Representative to join our front-desk team. This role is an excellent opportunity for individuals who are committed to professionalism, delivering exceptional service, and contributing to a high-performing healthcare organization. Key Responsibilities Greet and check in patients with professionalism and courtesy Answer inbound calls and provide accurate information regarding services, pricing, and scheduling Schedule check-in times for multiple clinic locations Verify insurance coverage, collect payments, and ensure accurate data entry Maintain patient records and support efficient patient flow Communicate effectively with patients, providers, and clinical teams Assist clinical staff as needed, including basic triage (training provided) Support check-in and check-out processes, ensuring correct documentation and billing Maintain a clean, organized, and professional work environment Adhere to HIPAA and patient privacy standards Participate in ongoing training and development Qualifications High School Diploma or equivalent Professional communication and strong interpersonal skills Ability to demonstrate compassion and patient-centered service Capability to work efficiently under pressure and multitask BLS certification (within 90 days of employment) Flexible availability (20-30+ hours/week), including evenings, weekends, and holidays Able to travel between two clinic locations as needed Bilingual in English/Spanish strongly preferred Preferred Experience Medical Assistant certificate or related healthcare education 2+ years of customer service or front-desk experience Prior experience in a healthcare or medical office setting Familiarity with EMR systems Comfortable working in a high-volume clinical environment Benefits Health Insurance (BCBS) Dental Insurance (BCBS) Vision Insurance (BCBS) Retirement 401k Life Insurance Short/Long term disability Medical stipend at clinic (includes family after 90 days) Holiday Pay

SWLA CENTER FOR HEALTH SERVICES JOB TITLE: Patient Access Coordinator (PAC I and PAC II) DEPARTMENT: Call Center SUPERVISED BY: Site Operations Manager SUMMARY: We are looking for a professional, service-oriented team player to join our very busy clinic. As a Patient Access Coordinator, you will be the first point of contact and play an essential role in creating a welcoming and supportive environment for our patients and guests. Candidates must be able to manage large amounts of inbound and outbound calls in a timely manner. PACs are required to accurately schedule both new and established patients. EDUCATION, TRAINING AND EXPERIENCE: High school graduate or GED certificate. Medical Assistant training or certification preferred. Switchboard experience desired. Experience in healthcare, healthcare office, call center, switchboard, or reception. JOB RESPONSIBILITIES: Responsible for releasing center telephones from answering service no later than 30 minutes prior to the start of the clinic operations. Answer at least 100 calls per day Answer patient calls on the first ring and within 60 seconds Handle calls for all SWLA Center for Health Services sites Responsible for turning the phones over to the answering service each day, 5 minutes prior to the conclusion of clinic operations. Manage large amounts of inbound and outbound transfers in a timely manner. Answer incoming calls promptly, courteously, and with a smile. Input data into the company computer platform to keep patient records updated. Maintain customer satisfaction ratings based upon the criteria provided. Follow established communication script(s) while answering and screening incoming telephone calls and directing calls to appropriate staff. Maintain effective communication with clinical staff of cancellations, walk-ins, and late arrivals for appointments. Assist scheduling specialist with rescheduling patients when providers are unable to fulfill clinic obligations or have moved their assigned clinic schedules. Document all patient messages in EHR, with detailed information including given name, return phone number, and the date and time of call. Upon receiving calls from hospitals and nursing homes, obtain information and inform nurses of the nature of the call immediately. Use company policies to determine if there can be an immediate resolution to a patient issue or if the issue requires Managerial input. Participate in training and other learning opportunities to expand knowledge of company and position. Attend organizational and departmental huddles Demonstrate a commitment to the SWLA Center for Health Services Pillars (Access, Quality, Compassion, Community, Innovation, and Service) Other duties as assigned by Supervisor.

Job DescriptionSalary: $10-$15 DOE Looking for a highly motivated and positive individual to add to our team. Must have a professional, friendly, and enthusiastic phone presence and ability to interact with patients with a positive CARING impact. Your responsibilities include but are not limited to checking patients in, validating insurance, managing the waiting room, answering phone calls, making check-in times, triage patients, and making sure our patients have a 5-star experience. Ability to provide patients with outstanding patient care by applying best practices and quality service to aid in the health and well-being of our patients, while also standing by the mission and values of The Urgent Care. Candidate must be able to get along well with others and be able to work in a fast-paced environment. Must have availability on weekends, afternoon/night shift (3 pm - 9 pm), and holidays. Great job opportunity for entry-level. Patient Care Representative Duties and Responsibilities: Greet patients in a friendly and professional manner Answer incoming phone calls and respond to patient questions, providing information about services, pricing, and scheduling Schedule patient check-in times for all locations Verify patient insurance data and collect payments when necessary Maintain patient records and ensure accurate data entry Communicate effectively with patients, providers, and other healthcare professionals Provide support to clinical staff as needed Triage patients Assist with patient check-in and check-out processes, including providing necessary paperwork and ensuring accurate billing information Maintain a clean and organized work environment, including patient waiting areas and exam rooms Adhere to all HIPAA and patient privacy regulations Participate in training and continuing education to stay up-to-date on healthcare industry developments and best practices Patient Care Representative Requirements: High School Diploma or Equivalent Pass periodic testing triaging patients (ex. taking blood pressure) Possess a strong desire to help others Compassionate and sensitive to patients' needs and concerns BLS certified within 90 days of employment Bilingual in Spanish and English a PLUS* Open and flexible availability (with a minimum of 20-30 hours per week) Ability to commute between two of our five clinics (*if necessary. Locations are in Gretna, Harvey, Mid-City, Uptown, and LaPlace) We will train you on everything you need to know but we will prioritize candidates who have: Medical Assistant Certificate or Associates degree in related field Minimum 2 years customer service experience Previous experience in medical environment, EMR systems, working with patients Ability to work in a fast-paced, high-patient volume environment Benefits: Health Insurance (BCBS) Dental Insurance (BCBS) Vision Insurance (BCBS) Retirement 401k Life Insurance Short/Long term disability Medical stipend at clinic (includes family after 90 days) Holiday Pay Job Types: Full-time, Part-time