Medical receptionist jobs in Lynchburg, VA - 91 jobs
All
Medical Receptionist
Patient Service Coordinator
Patient Care Coordinator
Scheduling Specialist
Patient Service Specialist
Patient Access Representative
Patient Advocate
Patient Representative
Front Desk Coordinator
Front Desk Receptionist
Patient Administration Specialist
Patient Coordinator
Patient Financial Advocate
Firstsource 4.0
Medical receptionist job in Fishersville, VA
Hours: Monday - Friday 8:30am-5pm
Pay Range: Up to $20 hourly, D.O.E
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$20 hourly 2d ago
Looking for a job?
Let Zippia find it for you.
Medical Receptionist
Orthovirginia
Medical receptionist job in Lynchburg, VA
OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Registration Coordinator to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program.
Position Summary
The Registration Coordinator serves as the first point of contact for patients and visitors and performs administrative duties, monitors office procedures, resolves problems, and assists with office operations. This position may also be responsible for insurance verifications/authorizations, patient scheduling and working with the clinic director to ensure smooth operations.
Primary Functions & Accountabilities
Maintain the registration desk, answer phone lines, and schedule appointments
Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays
Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.)
Provide general office assistance including purchasing of office supplies, maintenance of office equipment.
Coordinate with billing office on collections and balancing payments.
Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service.
Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account
Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service
Ability to work flexible schedules to meet clinic needs
Knowledge, Skills & Abilities
Must be able to multi-task with a strong sense of responsibility and initiative
Strong written and verbal communication and interpersonal skills
Exceptional customer service skills and focus
Must be comfortable assessing situations and resolving or escalating as required
Able to establish/maintain effective working relationships with patients, staff payers and team members
Strong working knowledge with insurance authorizations, limitations/coverage, eligibility, billing, insurance regulations, insurance benefits and appeal processes
Must be able to understand and explain most insurance and billing questions as it pertains to the patient
Position Requirements
High school diploma or equivalent
One year of relevant office experience; Medical office experience preferred
Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy
This organization participates in E-Verify. Esta organizacion participa en E-Verify.
$28k-35k yearly est. 10h ago
Medical Receptionist (PSC)
Atlantic Vision Partners LLC 4.5
Medical receptionist job in Lynchburg, VA
We're Looking For A Front Desk Receptionist To Join Our Team
Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work.
Come where you can flourish!
The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic.
We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more).
Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
$27k-30k yearly est. Auto-Apply 60d+ ago
Patient Scheduling Specialist
Johnson Health 4.1
Medical receptionist job in Madison Heights, VA
The Patient Scheduling Specialist works as a part of the Patient Care Team and assists with the overall scheduling experience. The Patient Scheduling Specialist is primarily responsible for providing excellent customer service to all patient contacts via phone and electronic communication and ensuring timely patient access to appropriate levels of care.
Essential Duties and Responsibilities:
Communicate with patients in a courteous and professional manner via telephone and other forms of electronic communication, such as text and live chat features, and ensures that all interactions work towards a goal of patient satisfaction. Promotes a positive approach in all interactions and assures that patients and external providers have an excellent experience on every exchange.
Direct calls and create detailed and complete telephone encounters on behalf of patients, outside providers, and pharmacies.
Ability to interpret patient and external provider wants and needs to ensure proper and timely routing of telephone messages and phone calls.
Ability to stay calm and follow outlined procedures in moments of patient crisis.
Navigates through the patient chart and documents to find requested information for patients and external providers.
Schedules appointments in JHC's EHR. Must be knowledgeable of all scheduling components of each JHC department.
Promotes the Team-Based Care Model by participating in monthly team meetings and all other as-needed team meetings as scheduled by the supervisor. Works in harmony with all staff members at Johnson Health Center and promotes a positive approach to every engagement.
Reminds patients in a pleasant manner of the date, time, and location of the appointment and the provider that the patient is scheduled to see.
Reschedules and cancels patient appointments as necessary. Communicates with the patient in a positive and encouraging manner when rescheduling is necessary.
Demonstrates exceptional listening skills via telephone; able to interpret subtle indications such as tone of voice, hesitations, or incomplete responses.
Monitors incoming texts, Live Chat messages, and appointment reminder software to ensure there are timely and accurate responses.
Must be able to meet outlined productivity goals each week while working in a fast-paced environment that requires the ability to multi-task.
Must be proficient at using dual monitors and multi-line phones while navigating at least three software programs simultaneously; proficient at typing quickly and accurately.
Successfully complete assigned call center school training and other company assigned trainings.
Performs other duties as assigned.
Other Functions:
Staff members will abide by the Code of conduct as documented in the Corporate Compliance Manual.
Must demonstrate a personal and professional commitment to Johnson Health Center and its mission.
Treats all patients and staff with dignity and respect, mindful of the cultural differences of the diverse population we serve.
Management may modify, add or remove any job functions as necessary, or as changing organizational needs require.
Physical attendance is an essential element of the job and necessary to perform the essential functions of the Patient Scheduling Specialist position.
JHC Core Values:
Staff members must actively demonstrate dedication and commitment to the core values of JHC.
Respect - We value and respect each patient, their family, ourselves, and each other.
Every individual associated with Johnson Health Center will be treated with dignity and respect. We value and respect people's differences, show empathy to our patients, their families and each other, and work collectively to build Johnson Health Center as a health center and an employer of choice.
Integrity - We are committed to doing the right thing every time.
Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and ethical behavior. We are accountable for the decisions we make and the outcome of those decisions.
Excellence - We will pursue excellence each and every day in activities that foster, teamwork, quality improvement, patient care, innovation, and efficiencies.
At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk and administrative teams are passionately committed to the highest quality of care for our patients. We continually seek out ways to enhance the patient experience and promote an environment of continuous quality improvement.
Innovation - We value creativity, flexibility, and continuous improvement efforts.
We are advocates and instruments of positive change, encouraging employees to engage in responsible risk-taking and working to make a difference. Out of the box thinking enables us to build on successes and learn from failures.
Teamwork - We understand that teamwork is the essence of our ability to succeed.
We work across functional boundaries for the good of the organization.
Our collaborative approach ensures participation, learning and respect and serves to improve the quality of patient care. By focusing on a team-based approach, the expertise of each Johnson Health Center employee is leveraged to optimize the patient experience.
Qualifications:
High School diploma or equivalent. Some medical experience preferred.
Working knowledge of MS Office products and ability to learn other computer related applications such as electronic medical records.
Excellent oral and written communication skills.
Working knowledge of office equipment, i.e., scanners, printers, copy machines, telephone system, fax machine.
Must be able to excel in a team-oriented setting and promote the core values of Johnson Health Center.
Ability to communicate in a positive, cheerful manner with all patients, staff, and vendors.
Physical Demand and Working Environment:
Fast-paced office setting with travel to other offices often. Lifting and/or exerting force up to 25 pounds occasionally, with frequently moving of objects. Work requires speaking, sitting, bending, walking, standing, hearing, and stooping, kneeling, and repetitive motion with certain activities. 8 hours of constant computer usage. OSHA low-risk position.
$32k-41k yearly est. 60d+ ago
Patient Care Coordinator
North Lake Physical Therapy
Medical receptionist job in Lynchburg, VA
The Patient Care Coordinator is primarily responsible for coordinating all functions necessary for an efficient and productive flow of patients between check-in, treatment, and check-out. This position is the point of contact for all non-clinical patient services. Your big smile in our fun and energetic clinic will go a long way!
Competitive compensation
Excellent benefits package including 401k, health, dental, and generous paid time off
Multiple opportunities for professional development, specialization, and leadership
Employee discount plans
Employee Assistance Program (EAP)
Investment from a company that wants you to succeed and thrive
Job Description
Greeting patients and providing outstanding customer service
Coordinating the care for each patient from initial evaluation to discharge
Answering phones
Electronic scheduling
Data entry
Verifying current personal and financial information
Maintaining patient charts and electronic medical records
Collecting, posting, and depositing patient payments
Faxing, filing, and performing any other duties as assigned
Qualifications
High school graduate or equivalent
Excellent in-person and phone customer service
Close attention to detail
Great time management and organizational skills
Team player attitude and energetic with a focus on excellent customer service
Additional Information
Rehab Associates of Central Virginia is an outpatient physical therapy clinic focusing on putting our patients' needs first. Our physical therapists have advanced degrees in specialty orthopedic care from head to toe. From musculoskeletal headaches to lower back pain to heel pain syndrome, we can help our patients' pain issues and return them to regular activity. Rehab Associates has 16 physical therapy clinics throughout Central Virginia.
At Rehab Associates of Central Virginia, we are dedicated to working with one another as a team across our sub-specialty practices, and with our physician partners, to:
Improve
the quality of life of every patient we treat.
Deliver
comprehensive, specialized physical therapy treatment in a caring and convenient manner to everyone we serve.
Utilize
our expertise to educate and inform our patients, making them more self-reliant in managing their health and well-being.
Provide
a caring and rewarding work environment for our employees to enhance their personal and professional lives.
Become
every patient and physician's trusted choice in expert physical therapy care for every rehabilitation need.
Join us and be a part of our talented team!
$22k-38k yearly est. 1d ago
Medical Receptionist
American Family Care Roanoke 3.8
Medical receptionist job in Roanoke, VA
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $17.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$17 hourly Auto-Apply 8d ago
Front Desk Receptionist - Lynchburg, VA
Rodgers and Rodgers Consulting
Medical receptionist job in Lynchburg, VA
Job DescriptionBenefits/Perks
Great Work Environment
Competitive Compensation
We are seeking an experienced, dedicated, and professional receptionist to join our team! As our Front Desk Receptionist, you will be the first point of contact for our patients and their families, providing exceptional service to veterans and service members. This role is vital to creating a positive experience for all who enter our clinic. The ideal candidate will have a strong customer service background, excellent organizational skills, and a commitment to supporting veterans with empathy and respect.
Responsibilities
Greet and welcome veterans, visitors, and staff with courtesy and professionalism.
Verify patient demographics and facilitate the intake process.
Manage the appointment calendar and check-in processes efficiently.
Assist veterans with completing necessary paperwork as needed.
Conduct basic screening checks, including temperature or blood pressure checks, as required.
Provide accurate information in person and via phone/email, including directions to the office using internet maps/GPS.
Communicate effectively using online chat and other digital communication tools.
Perform clerical duties such as filing, photocopying, scanning, and faxing.
Maintain a clean, organized reception and office space.
Order office supplies and manage inventory.
Collaborate with medical staff and management to ensure efficient patient flow and clinic operations.
Answer phone calls and emails promptly, directing inquiries to the appropriate team member or department.
Ensure office security by adhering to safety protocols and managing access via the reception desk.
Comply with HIPAA regulations and uphold patient confidentiality standards.
Qualifications/Requirements
High school diploma or equivalent; additional education is a plus.
Proficient in computer skills; experience with Apple products and Google Suite is preferred.
Proven experience as a receptionist or in a customer service role.
Strong communication and interpersonal skills, with the ability to use chat and online tools effectively.
Excellent organizational and multitasking abilities.
Sensitivity and empathy towards veterans and their unique needs.
Attention to detail and a commitment to excellent customer service.
Schedule
This is a part-time position, requiring 8-16 hours per week. Primary hours are on Sundays from 8:00 am to 5:00 pm, with potential additional hours available during the Monday to Friday workweek as needed.
$26k-33k yearly est. 30d ago
Patient Services Coordinator, Home Health
Centerwell
Medical receptionist job in Roanoke, VA
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required** **Experience/Skills:**
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
+ Must have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$40k-52.3k yearly 32d ago
Memory Care Coordinator (Temporary)
Terrabella Salem
Medical receptionist job in Salem, VA
TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care.
TerraBella is hiring a Memory Care Coordinator for our community TerraBella Salem.
his position is responsible for program development and implementation within the Memory Care Program. Responsible for providing physical and emotional support to each Memory Care resident while maintaining a safe and comfortable home like environment.
Responsibilities:
Designs, schedules and facilitates Memory Care program incorporating Life Skills and a variety of dementia appropriate activities.
Partners with the Memory Care Director to ensure a variety of appropriate activities are available throughout the day and evening and that Care Managers are actively involved and engaged with activities.
Partners with the Memory Care Director in compiling, coordinating and executing a comprehensive and varied program of activities to meet the broad spectrum of interests and capabilities of Memory Care residents
Provide ongoing in-service education to the Memory Care staff that is relative to the disease processes and population being served
Prior to move-in, reviews the resident's preferences and needs educating Care Managers of same.
Facilitates the Service Plan and Daily Assignment Sheet development to ensure excellence in service delivery, safety, hydration and resident engagement in programming.
Acts as the community champion in Memory Care programming and activities.
Partners with dining services to ensure meeting individualized resident needs and preferences; participates in dining experience.
Understands resident changes in condition and reports to the nurse.
Establishes a cooperative relationship with the local Alzheimer's Association chapter or other Alzheimer's advisory organization.
Develops specific programming and approach mechanisms that are tailored to meet the needs of residents with a diagnosis of Alzheimer's Disease or related Dementia.
Creates a therapeutic environment focusing on first impressions and resident engagement
Quality Assurance and Regulatory Compliance
Strives for excellent quality care and service delivery.
Develops and implements appropriate plans of action to correct identified deficiencies and other regulatory compliance.
Develops a thorough working knowledge of current and evolving state laws, regulations, policies and procedures dictated for residents and ensures compliance.
Qualifications:
One (1) year dementia care experience.
One (1) year in a leadership role.
Benefits:
In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefit package.
Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies.
EOE D/V
JOB CODE: 1005976
$23k-38k yearly est. 15d ago
Patient Service Tech Specialist
Olsa Resources
Medical receptionist job in Roanoke, VA
Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities)
Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees
Possess the ability and skills necessary to provide orientation and training
Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.
Operate personal computer
Qualifications
Requires a High School Diploma or equivalent with 2+ yrs Experience
Phlebotomy Certification with 2+ yrs Experience--Must meet all state & local requirements
Requires a valid driver's license & clean driving record
Legal Authorization to Work in the US
Additional Information
Pay: DOE
Shift:
8:30a-3p M-Th, 8:30a-12p Fri
2 Month Contract +/-
$28k-35k yearly est. 1d ago
Patient Service Tech Specialist
OLSA Resources
Medical receptionist job in Roanoke, VA
We are a leading-edge medical laboratory testing company currently seeking a Patient Services Tech Specialist to join our team in Roanoke, VA.
Job Description
Blood collection by venipuncture and capillary technique from patients of all age groups
Urine drug screen collections
Paternity collections
Breath/saliva alcohol testing
LCM/Cyber Tools
TestCup
Pediatric Blood Collections
Difficult draws (patients in various facilities)
Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees
Possess the ability and skills necessary to provide orientation and training
Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications.
Operate personal computer
Qualifications
Requires a High School Diploma or equivalent with 2+ yrs Experience
Phlebotomy Certification with 2+ yrs Experience--Must meet all state & local requirements
Requires a valid driver's license & clean driving record
Legal Authorization to Work in the US
Additional Information
Pay: DOE
Shift:8:30a-3p M-Th, 8:30a-12p Fri
2 Month Contract +/-
$28k-35k yearly est. 60d+ ago
Patient Services Coordinator - Grant Funded - Infectious Disease
Carilion Medical Center 4.6
Medical receptionist job in Roanoke, VA
Employment Status:Full time Shift:Day (United States of America) Facility:2001 Crystal Spring Ave - RoanokeRequisition Number:R156577 Patient Services Coordinator - Grant Funded - Infectious Disease (Open) How You'll Help Transform Healthcare:Will work with Relink program to contact and connect patients to needed care within the Carilion Clinic Infectious Disease clinic
This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.What We Require:
Education: Associates degree required. Bachelor's degree preferred.
Experience: Healthcare experience preferred.
Other Minimum Qualifications: Computer and word processing knowledge and experience required. Keyboarding skills are essential. Medical terminology preferred.
Excellent interpersonal communication, customer service and teamwork skills required. Above average organizational skills, ability to multi-task, and attention to detail in work. Strong skill in written and verbal communication. Must be proficient in computer data entry/keyboarding. Maintains composure under pressure. Diffuses tension through effective communication. Ability to use electronic medical records.
Recruiter:
HAYLEY OHL
Recruiter Email:
**************************
For more information, contact the HR Service Center at **************.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday.
For more information on E-Verify: *******************************************************************
Benefits, Pay and Well-being at Carilion Clinic
Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.
When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:
Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Virgin Pulse
Discounts on childcare
Continued education and training
$32k-39k yearly est. Auto-Apply 9d ago
Patient Access Representative
Rockbridge Area Health Center
Medical receptionist job in Lexington, VA
The Patient Access Representative Tier I supports the duties and functions of the Rockbridge Area Health Center (RAHC) front office area and ensures that they are carried out with accuracy, timeliness, and confidentiality. They will be an active participant in the mobile program and assist in the administration and maintenance of an efficiently operated clinic.
Welcome patients and visitors in a courteous and timely manner, both in person and over the phone.
Accurately verify and update patient demographics, insurance, and registration information in the EHR.
Schedule appointments to optimize patient satisfaction, provider time, and most effective use of examining and treatment rooms.
Collect and verify insurance information and document eligibility for services.
Inform patients about co-payments, sliding fee discounts, and financial obligations.
Collect co-payments, fees, and account balances accurately, and document payments in the EHR.
Serve as the first point of contact to address patient inquiries and direct them to appropriate departments or staff.
Ensure Accurate and confidential input of patient information into the EHR.
Maintain the privacy and security of patient records in compliance with HIPAA and FQHC policies.
Collaborate with clinical staff, billing, and other departments to support smooth patient flow and accurate documentation.
Communicate scheduling issues, urgent needs, and patient concerns to appropriate team members.
Participate in patient access and quality improvement projects, such as recall outreach, scheduling optimization, and patient satisfaction efforts.
Our team enjoys great benefits, including medical, dental, vision, 6 paid holidays, 2 floating holidays, generous paid time off that starts to accrue on your first day, and a 403(b)-retirement option. This position will have a Monday - Friday (5 day/8 hour) schedule and may offer support to other sites as needed based on business needs.
If interested, please apply today by submitting your cover letter and resume. Upload all materials into the cover letter and resume submission fields. Applications that do not contain all required documents may not receive full consideration.
Visit rockahc.org to learn more about Rockbridge Area Health Center. For questions about the application process, please contact Human Resources by calling ************** or ************** EOE
$26k-34k yearly est. Easy Apply 11d ago
Patient coordinator (Front Office Coordinator)
Miravistarehab
Medical receptionist job in Salem, VA
State of Location:
Virginia Our Patient Coordinators are the backbone of our clinics and have a direct impact on patient experience. They work collaboratively with clinicians and colleagues to provide exceptional patient care and world-class customer service. Responsibilities include greeting and checking-in patients, scheduling appointments, answering incoming phone calls, verifying insurance coverage, obtaining necessary authorization, collecting payments, processing new patients, and helping the clinic maintain optimal performance. Ivy's rewarding and supportive work environment allows accelerated growth and development opportunities for all teammates.
Join Ivy Rehab's dedicated team where you're not just an employee, but a valued teammate! Together, we provide world-class care in physical therapy, occupational therapy, speech therapy, and applied behavior analysis (ABA) services. Our culture promotes authenticity, inclusion, growth, community, and a passion for exceptional care for every patient.
Job Description:
Patient Coordinator: 40 hours/week
Salem, VA
Brand New Clinc! Come help Ivy GROW!
Why Choose Ivy?
Best Employer: A prestigious honor to be recognized by Modern Healthcare, signifying excellence in our industry and providing an outstanding workplace culture.
Innovative Resources & Mentorship: Access to abundant resources, robust mentorship, and career advice for unparalleled success.
Professional Development: Endless opportunities for career advancement through training programs centered on administrative excellence and leadership development.
Exceeding Expectations: Deliver best-in-class care and witness exceptional patient outcomes.
Incentives Galore: Eligibility for full benefits package beginning within your first month of employment. Generous PTO (Paid Time Off) plans, paid holidays, and bonus incentive opportunities.
Exceptional Partnerships: Collaborate with leaders like Hospital for Special Surgery (HSS) to strive for excellence in patient care.
Empowering Values: Live by values that prioritize teamwork, growth, and serving others.
Position Qualifications:
2+ years of administrative experience in a healthcare setting is preferred.
Proficiency in Microsoft Office applications such as Excel, Word, and Outlook.
Great time management and ability to multi-task in a fast-paced environment.
Self-motivated with a drive to exceed patient expectations.
Adaptability and positive attitude with fluctuating workloads.
Self-motivated with the eagerness to learn and grow.
Dedication to exceptional patient outcomes and quality of care.
We are an equal opportunity employer, committed to diversity and inclusion in all aspects of the recruiting and employment process. Actual salaries depend on a variety of factors, including experience, specialty, education, and organizational need. Any listed salary range or contractual rate does not include bonuses/incentive, differential pay, or other forms of compensation or benefits.
ivyrehab.com
$26k-36k yearly est. Auto-Apply 12d ago
Front Desk
Grand Fitness
Medical receptionist job in Roanoke, VA
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description $12.50 Per Hour
$12.5 hourly 60d+ ago
Patient Scheduling Specialist
Johnson Health Center 4.1
Medical receptionist job in Madison Heights, VA
The Patient Scheduling Specialist works as a part of the Patient Care Team and assists with the overall scheduling experience. The Patient Scheduling Specialist is primarily responsible for providing excellent customer service to all patient contacts via phone and electronic communication and ensuring timely patient access to appropriate levels of care.
Essential Duties and Responsibilities:
* Communicate with patients in a courteous and professional manner via telephone and other forms of electronic communication, such as text and live chat features, and ensures that all interactions work towards a goal of patient satisfaction. Promotes a positive approach in all interactions and assures that patients and external providers have an excellent experience on every exchange.
* Direct calls and create detailed and complete telephone encounters on behalf of patients, outside providers, and pharmacies.
* Ability to interpret patient and external provider wants and needs to ensure proper and timely routing of telephone messages and phone calls.
* Ability to stay calm and follow outlined procedures in moments of patient crisis.
* Navigates through the patient chart and documents to find requested information for patients and external providers.
* Schedules appointments in JHC's EHR. Must be knowledgeable of all scheduling components of each JHC department.
* Promotes the Team-Based Care Model by participating in monthly team meetings and all other as-needed team meetings as scheduled by the supervisor. Works in harmony with all staff members at Johnson Health Center and promotes a positive approach to every engagement.
* Reminds patients in a pleasant manner of the date, time, and location of the appointment and the provider that the patient is scheduled to see.
* Reschedules and cancels patient appointments as necessary. Communicates with the patient in a positive and encouraging manner when rescheduling is necessary.
* Demonstrates exceptional listening skills via telephone; able to interpret subtle indications such as tone of voice, hesitations, or incomplete responses.
* Monitors incoming texts, Live Chat messages, and appointment reminder software to ensure there are timely and accurate responses.
* Must be able to meet outlined productivity goals each week while working in a fast-paced environment that requires the ability to multi-task.
* Must be proficient at using dual monitors and multi-line phones while navigating at least three software programs simultaneously; proficient at typing quickly and accurately.
* Successfully complete assigned call center school training and other company assigned trainings.
* Performs other duties as assigned.
Other Functions:
* Staff members will abide by the Code of conduct as documented in the Corporate Compliance Manual.
* Must demonstrate a personal and professional commitment to Johnson Health Center and its mission.
* Treats all patients and staff with dignity and respect, mindful of the cultural differences of the diverse population we serve.
* Management may modify, add or remove any job functions as necessary, or as changing organizational needs require.
* Physical attendance is an essential element of the job and necessary to perform the essential functions of the Patient Scheduling Specialist position.
JHC Core Values:
Staff members must actively demonstrate dedication and commitment to the core values of JHC.
* Respect - We value and respect each patient, their family, ourselves, and each other.
Every individual associated with Johnson Health Center will be treated with dignity and respect. We value and respect people's differences, show empathy to our patients, their families and each other, and work collectively to build Johnson Health Center as a health center and an employer of choice.
* Integrity - We are committed to doing the right thing every time.
Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and ethical behavior. We are accountable for the decisions we make and the outcome of those decisions.
* Excellence - We will pursue excellence each and every day in activities that foster, teamwork, quality improvement, patient care, innovation, and efficiencies.
At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk and administrative teams are passionately committed to the highest quality of care for our patients. We continually seek out ways to enhance the patient experience and promote an environment of continuous quality improvement.
* Innovation - We value creativity, flexibility, and continuous improvement efforts.
We are advocates and instruments of positive change, encouraging employees to engage in responsible risk-taking and working to make a difference. Out of the box thinking enables us to build on successes and learn from failures.
* Teamwork - We understand that teamwork is the essence of our ability to succeed.
We work across functional boundaries for the good of the organization. Our collaborative approach ensures participation, learning and respect and serves to improve the quality of patient care. By focusing on a team-based approach, the expertise of each Johnson Health Center employee is leveraged to optimize the patient experience.
Qualifications:
* High School diploma or equivalent. Some medical experience preferred.
* Working knowledge of MS Office products and ability to learn other computer related applications such as electronic medical records.
* Excellent oral and written communication skills.
* Working knowledge of office equipment, i.e., scanners, printers, copy machines, telephone system, fax machine.
* Must be able to excel in a team-oriented setting and promote the core values of Johnson Health Center.
* Ability to communicate in a positive, cheerful manner with all patients, staff, and vendors.
Physical Demand and Working Environment:
Fast-paced office setting with travel to other offices often. Lifting and/or exerting force up to 25 pounds occasionally, with frequently moving of objects. Work requires speaking, sitting, bending, walking, standing, hearing, and stooping, kneeling, and repetitive motion with certain activities. 8 hours of constant computer usage. OSHA low-risk position.
$32k-41k yearly est. 60d+ ago
Patient Services Coordinator, Home Health
Centerwell
Medical receptionist job in Roanoke, VA
Become a part of our caring community and help us put health first
The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Must have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
$40k-52.3k yearly Auto-Apply 33d ago
Medical Receptionist
American Family Care Roanoke 3.8
Medical receptionist job in Roanoke, VA
Job DescriptionBenefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
$25k-30k yearly est. 9d ago
Patient Communication Representative
Atlantic Vision Partners 4.5
Medical receptionist job in Forest, VA
Full-time Description
The Atlantic Vision Partners Way
At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love - helping our patients see more clearly! We provide our employees with continued support through:
· On-Site Training
· Unlimited career growth opportunities within our 45 clinics in Virginia, North Carolina, and Tennessee,
· Paid Certified Accreditations, and
· Unmatched resources like in-house tools to help serve our patients.
Your Mission
As a Patient Communication Representative, you will serve as the first line of contact for our community with our practices. You will play a key role in ensuring that patients are greeted on the phone with a kind, courteous, and professional demeanor. You help patients with smooth scheduling. You strive to master the art of great customer service and patient interaction.
Come where you can flourish!
What You'll Do
· Answer incoming calls on a multi-line phone system, responds to inquiries, and makes outbound calls to patients promptly and courteously
· Register patients over the phone and verifies patients' records are up-to-date and accurate
· Verify personal and insurance information for services and procedures
· Schedule appointments and procedures
· Reschedule missed appointments and cancellations
· Collect and process payments from patients
· Complete other functions as requested by management
Requirements
What You Bring
· Excellent judgment, dependability, and diligence
· Demonstrated high ethical standards and integrity
· Demonstrated accuracy and thoroughness; monitors own work to ensure quality
· Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy
· Professionalism: displays positive outlook and pleasant manner, does not instigate or participate in office gossip or negativity, keeps commitments, dresses appropriately and is well groomed
· Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect
· Proficiency in Microsoft Office products (Word, Excel, and Outlook)
· Willingness to submit to a background check
Benefits & Perks
We've got you covered in more ways than one! As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get:
· No nights or weekends = work/life balance
· Paid vacation and holidays (+ two floating holidays)
· Tuition reimbursement opportunities
· Referral bonus opportunities
· Discount on designer eyewear
· Paid certified accreditation program
Physical Requirements:
· Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects.
· Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers.
· Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc.
· Must be able to be stationary for prolonged periods of time.
Cognitive Requirements:
· Executes tasks independently.
· Learns and memorizes tasks.
· Maintains concentration/focus on tasks.
· Performs task in a demanding environment requiring multi-task and prioritize work.
· Must be comfortable working and interacting with large groups of people daily.
Compliance training and testing is required annually and as needed.
Ready to Join Our Team?
Apply Now!
Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
$25k-28k yearly est. 8d ago
PATIENT SERVICES COORDINATOR - Infectious Disease
Carilion Clinic Foundation 4.6
Medical receptionist job in Roanoke, VA
Employment Status:Full time Shift:Day (United States of America) Facility:2001 Crystal Spring Ave - RoanokeRequisition Number:R156576 PATIENT SERVICES COORDINATOR - Infectious Disease (Open) How You'll Help Transform Healthcare:
This is Carilion Clinic ...
An organization where innovation happens, collaboration is expected and ideas are valued. A not-for-profit, mission-driven health system built on progress and partnerships. A courageous team that is always learning, never discouraged and forever curious.
Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.
Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference. Here, in a place where the air is clean, people are kind and life is good. Make your tomorrow with us.
Specific job responsibilities include:
Ryan White Part C Enrollment and Recertification
Enroll patients into Ryan White Part C program at intake, conduct 6 month and annual recertification. At each recertification, determine the patient's level of Ryan White Sliding Fee Scale and Cap on Charges and educate patients about these benefits. Assess patient for eligibility for Medicaid, Medicare, and private insurance available through ACA marketplace and assist patients in applying for assistance. Manage enrollment paperwork, primary insurance, proof of residency, and proof of income. Monitor patient progress toward Ryan White Cap on Charges and adjust a patient's cap in coordination with Billing and document it consistently in the electronic medical record as needed. Educate patient on Ryan White program “benefits” and services.
2. Sliding Fee Scale and Imposition of Charges
Interpret and apply sliding fee scale for FQHC Sliding Fee Scale and the Ryan White Sliding Fee Scale; ensure documentation related to sliding fee scale is accurately and consistently captured in electronic medical record.
Responsible for educating patients and prospective patients on sliding fee scales and imposition of charges. Assists with Imposition of Charges process and patient communication as needed. 3. Supports administrative and patient support needs for other functions of ID clinic, which may include lab entry and patient communication. What We Require:
Education: Associates degree required. Bachelor's degree preferred.
Experience: Healthcare experience preferred.
Other Minimum Qualifications: Computer and word processing knowledge and experience required. Keyboarding skills are essential. Medical terminology preferred.
Excellent interpersonal communication, customer service and teamwork skills required. Above average organizational skills, ability to multi-task, and attention to detail in work. Strong skill in written and verbal communication. Must be proficient in computer data entry/keyboarding. Maintains composure under pressure. Diffuses tension through effective communication. Ability to use electronic medical records.
Recruiter:
HAYLEY OHL
Recruiter Email:
**************************
For more information, contact the HR Service Center at **************.
Carilion Clinic is an Equal Opportunity Employer: We provide equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, national origin, age (40 or older), disability, genetic information, or veterans status. Carilion is a Drug-Free Workplace. For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at ************, 8:00 a.m. to 4:30 p.m., Monday through Friday.
For more information on E-Verify: *******************************************************************
Benefits, Pay and Well-being at Carilion Clinic
Carilion understands the importance of prioritizing your well-being to help you develop and thrive. That's why we offer a well-rounded benefits package, and many perks and well-being resources to help you live a happy, healthy life - at work and when you're away.
When you make your tomorrow with us, we'll enhance your potential to realize the best in yourself. Below are benefits available to you when you join Carilion:
Comprehensive Medical, Dental, & Vision Benefits
Employer Funded Pension Plan, vested after five years (Voluntary 403B)
Paid Time Off (accrued from day one)
Onsite fitness studios and discounts to our Carilion Wellness centers
Access to our health and wellness app, Virgin Pulse
Discounts on childcare
Continued education and training
How much does a medical receptionist earn in Lynchburg, VA?
The average medical receptionist in Lynchburg, VA earns between $25,000 and $39,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Lynchburg, VA
$31,000
What are the biggest employers of Medical Receptionists in Lynchburg, VA?
The biggest employers of Medical Receptionists in Lynchburg, VA are: