Senior Medical Receptionist
Medical receptionist job in Milford, MA
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
Central Patient Check-in has an immediate opening for a friendly, patient focused and detailed-oriented Senior Medical Receptionist joining our team to help with our pediatrics, primary care, specialty care, and physical therapy departments. The Senior Medical Receptionist is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service, and adhere to Lean processes. Supports the teams in meeting financial, clinical, and service goals.
Hours: Monday-Friday, 7.75-hour shift between 7:00am - 5pm EST. Potential flexibility with providing coverage as needed to nearby clinics, depending on business need
Location: 101 Cedar St. Milford, MA. Some training will be onsite in Worcester, MA.
Primary Responsibilities:
Verifies, re-verifies, and authorizes patient insurance coverage and eligibility utilizing computer-based patient registration/scheduling systems. Verifies and updates demographic, insurance, and other patient information. Confirms, collects, and posts patient co-payments and other outstanding balances
Reviews insurance denials to find errors
Maintains records and makes daily cash deposit as assigned
Identifies problem related priorities, and responds to emergency needs by contacting/interrupting physician/provider within guidelines
Resolves patients' questions regarding clinic schedules and billing concerns; handles requests for prescription refills, reschedules appointments, etc.
Notifies providers, patients and others of changes such as new scheduling, re-scheduling, no-show, emergency appointments and add-ons
Complies with health and safety requirements and with regulatory agencies such as DPH, etc.
Complies with established departmental policies, procedures, and objectives
Enhances professional growth and development through educational programs, seminars, etc.
Attends a variety of meetings, conferences, and seminars as required or directed
Regular, reliable, and predictable attendance is required
Performs other similar and related duties as required or directed
What are the reasons to consider working for UnitedHealth Group? Put it all together - competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:
Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: *************************
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
2+ years of customer service experience or 1+ years of medical office experience
Intermediate level of proficiency in MS Office
Preferred Qualifications:
EMR or EPIC experience
Soft Skills:
Ability to multi-task and resolve patient concerns in a timely manner
Excellent communication, interpersonal and organizational skills
Ability to think critically
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $20.00 to $35.72 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug-free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyPatient Scheduler
Medical receptionist job in Boston, MA
A well-known and highly respected Boston hospital is seeking a Patient Scheduler to join its collaborative and mission-driven team. This position plays a key role in ensuring seamless coordination of patient care through the accurate and timely scheduling of appointments, procedures, and clinical activities.
This is an excellent opportunity for an administrative professional with healthcare experience who thrives in a fast-paced, patient-centered environment.
Key Responsibilities
Schedule patient appointments, procedures, and follow-up visits according to hospital protocols and physician availability.
Coordinate with multiple departments and providers to ensure smooth clinical workflows and resource allocation.
Communicate with patients to confirm appointments, provide instructions, and answer questions in a professional and compassionate manner.
Review clinical documentation and ensure that required authorizations, referrals, and testing are in place prior to appointments.
Maintain scheduling accuracy within electronic medical records (EMR) and other hospital systems.
Support process improvements that enhance patient experience and scheduling efficiency.
Collaborate with clinical and administrative staff to address scheduling conflicts and resolve issues quickly.
Qualifications
Some administrative experience in a healthcare, hospital, or medical office setting required.
Strong organizational skills and attention to detail with the ability to manage competing priorities.
Proficiency with electronic medical record (EMR) systems and Microsoft Office Suite.
Excellent interpersonal and communication skills, with a strong commitment to patient service.
Ability to work both independently and collaboratively within a multidisciplinary team.
Patient Representative
Medical receptionist job in Boston, MA
Payrate: up to $26/hr
Duration: 6 month contract to hire
Hybrid: 4 days remote, 1 day on site
Exact compensation may vary based on several factors, including skills, experience, and education.
Employees in this role will enjoy a comprehensive benefits package starting on day one of
employment, including options for medical, dental, and vision insurance. Eligibility to enroll in
the 401(k) retirement plan begins after 90 days of employment. Additionally, employees in this
role will have access to paid sick leave and other paid time off benefits as required under the
applicable law of the worksite location.
Job Description:
Insight Global is looking for Patient Representatives to support Contact Center Operations of a major cancer center and research institution. The Patient Representative (PR) is the “first impression” a patient has of the institution and is critical to a patient's experience and their entry into the client's system. The PR supports scheduling and assists with training of new or less experienced staff. PRs work as a team to problem-solve, provide call center and administrative support, and collaborate with the goal of providing an excellent patient experience. The PR simultaneously works with various disciplines and serves as the primary triage point for connecting patients with the most appropriate group to meet their needs. As a liaison for incoming calls, PRs provide superior customer service to patients, caregivers, clinicians, and staff across multiple disciplines.
Patient Scheduling Coordinator - Joslin Diabetes Center
Medical receptionist job in Boston, MA
Full Time | Hybrid eligible after onsite training
Joslin Diabetes Center | Boston, MA
Schedule: Monday-Friday, 8:30 AM - 5:00 PM (No nights or weekends!)
Make a difference-and still make it home for dinner.
At Joslin Diabetes Center, patients are at the heart of everything we do-and so are our people. As a Patient Scheduling Coordinator, you'll help others access life-changing care, all while enjoying a consistent weekday schedule and a healthy work-life balance.
Whether you're welcoming a new patient, verifying insurance, or scheduling a visit with one of our expert providers, your role helps people feel supported, prepared, and heard from the very first phone call.
What You'll Do
Schedule appointments for both in-person and virtual visits using our NextGen system
Register patients accurately by confirming demographics, insurance, and referring provider details
Walk new patients through intake, gathering key information to set them up for a successful first visit
Respond to external appointment requests promptly and professionally
Help patients understand any steps they need to take before their visit, like securing referrals or preparing for copays
Reach out to patients to fill open appointment slots and reduce waitlists
Partner closely with colleagues and care teams to ensure a smooth scheduling process
Always maintain patient confidentiality and a service-first approach
Is this you?
You have at least 2 years of experience in a healthcare, medical office, or call center setting
You're comfortable using scheduling systems and navigating insurance details
You can multitask while staying organized, calm, and kind
You care deeply about helping people-and it shows in how you work
You're dependable, detail-oriented, and ready to be part of a mission-driven team
Why Joslin?
Purpose-driven work - Help patients access the care they need, when they need it most
Supportive team - Join a collaborative group that values respect, reliability, and kindness
Room to grow - Build skills and explore future opportunities within a leading health system
Work-life balance - Enjoy a steady Monday-Friday schedule with evenings and weekends free, plus hybrid flexibility after training
Stability & reputation - Be part of a nationally recognized center and trusted healthcare system (Beth Israel Lahey Health)
The pay range listed for this position is the base hourly wage range the organization reasonably and in good faith expects to pay for this position at this time. Actual compensation is determined based on several factors, that may include seniority, education, training, relevant experience, relevant certifications, geography of work location, job responsibilities, or other applicable factors permissible by law. Compensation may exceed the base hourly rate depending on shift differentials, call pay, premium pay, overtime pay, and other additional pay practices, as applicable to the position and in accordance with the law.
(Min)
USD $21.00/Hr.
(Max)
USD $27.59/Hr.
As a health care organization, we have the responsibility to do everything in our power to care for and protect our patients, our colleagues and our communities. We require that all staff be vaccinated against influenza (flu) as a condition of employment.
Receptionist/Front Desk
Medical receptionist job in Cambridge, MA
Work Days: Monday thru Friday 8a-4:30p
Department: Human Resources
Job Type: Temporary
Work Shift: Day
Hours/Week: 40.00
Union: No
Union Name: Non Union
Are you starting out in healthcare or looking for a career change? If you are looking to make a difference CHA's temporary staffing department may have a role for you. We offer flexible schedules, varied assignments, competitive pay, and health insurance. Come join an organization where your contribution is valued and continuous learning is part of your day.
Summary:
To greet and provide information to patients and visitors To direct visitors, sign off on deliveries and locate CHA resources. To create a welcoming environment for all people who enter, be they patients, visitors or employees. To provide a variety of clerical and secretarial duties for the Department.
Responsibilities:
•Greets and provides information to patients and visitors.
• Does not wait for someone to approach the desk, initiates contact with each person as he/she enters the lobby/reception area including CHA employees, and offers a greeting and/or assistance.
• Directs patients and visitors to proper location in CHA giving clear, easy to understand directions, calling interpreter as needed.
• Responds to telephone inquiries regarding IT/telecomm services, hospital services and directions to CHA locations in friendly, professional manner.
• Understands and appropriately utilizes all telephone features such as: transferring and hold functions.
• Insures at all times that there is someone to answer the telephone.
• Accesses patient information via the computer.
• Effectively interfaces with IT Department as needed to resolve hardware and software problems.
• Acts in a friendly and reassuring manner in all Interactions with patients and visitors.
• Appropriately signs in and out of terminal screens as required by the hospital security policy. Does not illegally gain access to unauthorized screens by usage of another person's password.
• Handles difficult situations calmly, calling appropriate person for assistance when needed.
• Stays up-to-date with events, office locations, meeting locations, hospital programs, etc. to be able to provide accurate information.
• Keeps alert to all activity in the reception area, with special sensitivity to safety/security issues.
• Under the general supervision of the Office Manager, responsible for performing a wide range of administrative/receptionist support including greeting and escorting visitors, distribution of mail, maintenance of department files and office supplies, creation and production of reports as directed for IT and/or Communications Center, telephone communications and other office procedures that will effectively promote and support the operation of the IT department.
• Responsible for scheduling meetings for senior IT staff.
• Responsible for scheduling meeting rooms and training rooms.
• Handles miscellaneous duties when not occupied directly with patients, visitors or telephone calls.
• Keeps the front desk and main lobby area clean, tidy and stocked with proper information.
• Sorts staff mail
• Performs straightforward secretarial duties.
• Effectively participates in training new employees/volunteers.
General
• Promotes a professional image by adhering to the established dress code. Wears hospital identification badge at all times in a visible location.
• Demonstrates commitment to growth and development by attending department meetings and any in-service opportunities that apply to position.
• Demonstrates knowledge of network regulations in fire, safety, infection control, disaster preparedness and emergency codes according to department procedures.
• Participates in own performance appraisal by identifying goals and reviewing progress with supervisor.
• Performs other related duties as assigned or directed.
MINIMUM QUALIFICATIONS :
Other information:
Must have medical terminology. Medical Secretarial degree strongly preferred.
Work Experience: 2 - 3 years medical office experience preferred.
In keeping with federal, state and local laws, Cambridge Health Alliance (CHA) policy forbids employees and associates to discriminate against anyone based on race, religion, color, gender, age, marital status, national origin, sexual orientation, gender identity, veteran status, disability or any other characteristic protected by law. We are committed to establishing and maintaining a workplace free of discrimination. We are fully committed to equal employment opportunity. We will not tolerate unlawful discrimination in the recruitment, hiring, termination, promotion, salary treatment or any other condition of employment or career development. Furthermore, we will not tolerate the use of discriminatory slurs, or other remarks, jokes or conduct, that in the judgment of CHA, encourage or permit an offensive or hostile work environment.
Cambridge Health Alliance brings Care to the People - including your neighbors, friends and family. Our local hospitals and care centers serve our vibrant, diverse communities, and play an integral role in improving health. As passionate advocates for the underserved, we actively partner with our communities to take on challenging public health issues, and conduct important research to help reduce barriers to care. We believe that everyone deserves access to high quality, convenient health care. This is why our employees believe in where they work and why many build long, rewarding careers at CHA.
Healthcare is changing rapidly. CHA has a strategic plan that charts a proactive course for our future. It is built on a vision of equity and excellence for everyone, every time. It also recognizes that our workforce is our most valuable asset and prioritizes competitive salaries, benefits and professional development opportunities for employees. The strategic plan is changing the way we provide care and improving the health and experience of our patients; we are looking for smart, committed, compassionate people who want to be part of making our vision of better health and equity a reality.
At CHA, you can believe in where you work and go home every day knowing you made a difference. Join our team and help us bring Care to the People.
Choose your schedule - Earn At Least $1785 For Your First 115 Trips, Guaranteed.
Medical receptionist job in Epping, NH
Earn at least $1785 driving with Uber when you complete your first 115 trips in 30 days.
If you are considering sending an application, make sure to hit the apply button below after reading through the entire description.
Why Uber?
Driving is an easy way to boost your income while maintaining the flexibility your schedule requires (gig, part-time, full-time, seasonal, hourly, or temporary).
What you need to know:
Signup in seconds: Get started today and we'll provide support along the way.
Get paid fast: Cash out up to 5X a day with Uber's Instant Pay.
Guaranteed earnings: Earnings guaranteed for your first 115 trips with Uber.
Flexible schedule: You control when and where you drive.
24/7 support: The app gives you turn-by-turn directions, and access 24/7 support if you need help.
What you need to get started:
21 years old or older
A 4-door vehicle
A valid U.S. driver's license and vehicle insurance
At least one year of driving experience in the U.S. (3 years if you're under 23 years old)
Additional Information:
If you have previous employment experience in transportation (such as a delivery driver, driver, professional driver, driving job, truck driver, heavy and tractor-trailer driver, cdl truck driver, class a or class b driver, local truck driver, company truck driver, taxi driver, taxi chauffeur, cab driver, cab chauffeur, taxi cab driver, transit bus driver, bus driver, coach bus driver, bus operator, shuttle driver, bus chauffeur) you might also consider driving with Uber and earn extra money. We also welcome drivers who have worked with other peer-to-peer ridesharing or driving networks. Drivers using the Uber platform come from all backgrounds and industries ranging from traditional driving and transportation industries to other industries. Driving with Uber is a great way to supplement your part time or full time income. Uber welcomes applicants year round - summer, winter, fall, spring, and holiday.
Sign up to drive with Uber and earn $1785*-if not more-when you complete 115 trips in your first 30 days. Terms apply.
*This is a promotional offer and is only available to new drivers who have never previously signed up to drive or deliver with Uber; and complete the minimum trip threshold in their city within 30 days of signing up to drive. Any tips and promotions you make are on top of this amount. Limited time only. Offer and terms are subject to change. Click through to read full terms and conditions.
Sourcing & Credentialing Specialist - IT Recruiting
Medical receptionist job in Portsmouth, NH
About Us and Why We're Hiring
ProSearch is Northern New England's premier recruiting and staffing firm. For more than 30 years, we've been connecting top talent with leading employers across the region. Our reputation is built on trusted relationships, exceptional service, and results. As we continue to grow, we're looking to add a Sourcing & Credentialing Specialist to our team. This is a great opportunity for someone who thrives on sourcing and building relationships with IT professionals while learning our business from the ground up. In addition to building a strong foundation in candidate engagement and experience, this role will also have a significant credentialing component - requiring accuracy, consistency, and a high level of attention to detail. Overall, you'll have the opportunity to build a skill set that sets you up for success and future growth at ProSearch!
What You'll Do
You will be a key player in building and maintaining our IT talent pipeline. You'll partner closely with recruiters to identify, engage, and onboard contract resources while ensuring compliance and smooth candidate experience.
Key Responsibilities:
Source IT Talent: Actively search job boards, resume databases, LinkedIn, and our ATS to identify active and passive IT candidates
Pipeline Development: Build and maintain a network of IT talent for current and future client needs.
Applicant Review & Coordination: Evaluate job applicants who apply through our postings and coordinate initial screenings with candidates and senior recruiters.
Engage Candidates: Reach out to IT professionals through phone, email, and social platforms to promote open opportunities and build relationships.
Credentialing & Onboarding: Guide new hires through background checks, reference verification, compliance documentation, and onboarding to ensure a seamless start.
Collaboration: Work closely with recruiters to understand technical requirements, hiring priorities, and client expectations.
Process Management: Track sourcing, credentialing, and candidate communication in our ATS to keep hiring workflows moving.
What We're Looking For:
Prior experience in a Staffing environment working as a Sourcing Specialist, Recruiting Coordinator, or similar role
Ability to handle high volumes of communication across internal and external stakeholders.
Familiarity with IT roles, skills, and terminology (e.g., developers, engineers, analysts, architects).
Experience with Applicant Tracking Systems and/or HR software.
Strong organizational skills with the ability to manage multiple sourcing and ensure accurate credentialing, compliance, and onboarding
Strong written and verbal communication skills, adept at engaging candidates at all levels.
Skilled in time management and accountability, leveraging efficient processes and AI tools to enhance productivity.
Proactive, team-oriented mindset with a drive to grow into an IT Recruiter role.
Bachelor's degree or equivalent experience is highly preferred
Why Join ProSearch?
At ProSearch, you'll be playing a key role in delivering top IT talent to New England's top employers. You'll collaborate with a high-performing team, gain exposure to leading companies and cutting-edge IT skill sets, and gain the skills and mentorship needed to grow into a full-cycle IT Recruiting career!
Patient Service Coordinator Orthopedic Surgery
Medical receptionist job in Danvers, MA
Site: The General Hospital Corporation
Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Join Our Orthopedic Surgery Team as a Patient Service Coordinator II - Danvers Location
Are you passionate about healthcare and ready to make a meaningful impact? Our fast-paced Orthopedic Ambulatory Clinic in Danvers is seeking a Patient Service Coordinator II to be the welcoming face of our team and a key player in delivering exceptional patient care.
This role offers a unique opportunity to gain exposure to the clinical, operative, and academic sides of Orthopedic Surgery. You'll work closely with top-tier providers and contribute to groundbreaking innovations in musculoskeletal health.
Why You'll Love This Role:
Be part of a dynamic, patient-focused team
Gain hands-on experience in a leading healthcare environment
Ideal for both career starters and seasoned professionals from customer service backgrounds
What You'll Do:
Manage front desk operations with professionalism and efficiency
Support patients and providers in a collaborative clinical setting
Help drive excellence in patient experience and clinic flow
Job Summary
Front Desk (75%)
Welcome patients and manage check-in/check-out efficiently
Verify patient identity, insurance, and referral details
Collect co-pays and assist with forms and questionnaires
Help patients enroll in Patient Gateway and update visit status in EPIC
Direct patients to radiology or casting as needed
Keep patients informed about wait times
Schedule follow-up appointments and provide visit summaries
Clinic Support (25%)
Prepare patient charts and review schedules for accuracy
Assist with referrals, documentation, and scanning medical records
Manage iPads for patient surveys and help with phone calls
Open/close clinic and provide lunch coverage
Maintain a clean, professional front desk area
Attend staff meetings and support other team members as needed
Qualifications
Competencies and Abilities Required:
Excellent customer service and communication skills
Can work well as a team player
Always maintains professionalism
Basic computer skills necessary to use computerized scheduling/billing systems
Good grammar and spelling
Ability to deal effectively and courteously with a diverse group of internal and/or external customers
Good organizational skills required to handle multiple tasks in busy environment
Ability to problem solve and adapt to flexible work hours
Ability to maintain customer service standards and work with minimal supervision
Is able to function efficiently and independently in a busy clinic setting
EDUCATION: BA/BS preferred.
EXPERIENCE:
1 year of administrative experience in a health care setting preferred.
Epic experience strongly preferred.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
104 Endicott Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyMedical Receptionist
Medical receptionist job in Chelmsford, MA
Essential Duties and Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients initial paperwork, and obtain copies of insurance and identification cards.
Register patients, update patient records, and verify insurance accurately and timely
Follow company procedures related to workers' compensation and occupational medicine patients
Determine, collect and process patient payments and address collection and billing issues
Discharge patients accurately and timely by collecting balances, providing patient documentation, and following discharge procedures
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Prepare, sign, and drop the deposit in the safe on a nightly basis
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation.
Maintain office supplies
Observe safety and security procedures; promote a safe and pleasant work environment
Report potentially unsafe conditions to management
Regular attendance to ensure efficient clinic operations
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic
computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer
service skills. Well-groomed appearance. Clear and articulate phone voice. Tactful
interpersonal relationships.
Physical Demands/Work Environment
Office environment. Standing for extended periods of time. Sitting and keyboarding for extended
periods of time. Reaching and stooping for files. High attention to detail and ability to focus.
Potential exposure to potentially infectious material and chemicals. Moderate noise level.
Front Desk Receptionist
Medical receptionist job in Quincy, MA
MassHireFront Desk Receptionist Non-exempt Full-time (35 hours) SummaryThe Front Desk Receptionist is the first point of contact, in a fast-paced high-volume career center greeting customers seeking job search assistance and unemployment insurance navigation. The Front Desk Receptionist will work in conjunction with the goals and objectives of the City of Quincy Workforce Development Department and the Mass Hire Department of Career Services and work in compliance with all WIOA regulations, Standard Operating Procedures and Employee Handbook.
Salary Range: $57,300/year - $60,800/year
Applications should include a resume and cover letter and should be forwarded to Director India Gerald at **********************.
Essential Functions:
* Excellent communication skills answering customer inquiries.
* Listening skills, triage customers inquiries resolving questions and concerns.
* Multi-task and organization skills are essential.
* Professional telephone manner for multi-line telephone/paging systems.
* Follow-up on voicemail messages
* Schedule workshops, recruitments and job fairs using MOSES
* Assist in Resource Area
* Working knowledge of Windows, Microsoft Word and Outlook.
* Knowledge of social media.
* Special projects
Program Knowledge
* RESEA program
* WPP program
* Unemployment Navigation
* Special events, programs and partners.
Competencies
* Communication Proficiency
* Teamwork Orientation
* Demonstrated Customer Service Skills
* Thoroughness
* Time Management
* Microsoft Office Platform (Windows, Word, Outlook)
* MOSES
Reports to Career Center Director
Supervisory ResponsibilityThis position has no supervisory responsibilities.
Work EnvironmentThis position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets, scanner and fax machines
Position Type/Expected Hours of WorkThis is a full-time position. Days and hours of work are Monday through Friday, 8:30 a.m. - 4:30 p.m. (Flextime -Depending upon the demands of the career center)
TravelLimited travel (10%) is expected for this position.
Required Education and ExperienceAssociate Degree with 2 years of experience providing customer service or related services.
Other DutiesDuties, responsibilities and activities may change at any time with or without notice.
This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbents will possess the skills, aptitudes, and abilities to perform each duty proficiently.
Applications should include a resume and cover letter and should be forwarded to Director India Gerald at **********************
Published: October 29, 2025 at 04:12:12 PM
Easy ApplyFront Desk Coordinator
Medical receptionist job in Bridgewater, MA
Job DescriptionDescription:
Keches Law Group, P.C. is a well-established law firm with offices in Milton, Bridgewater, and Worcester, practicing in the areas of workers' compensation, personal injury, and medical malpractice.
We are seeking a full time Front Desk Coordinator to join our Bridgewater, MA office.
This is not a remote position; the candidate will need to live within commuting distance to the office.
Please note: If you are applying from another state, please include a cover letter explaining your plans to work in Massachusetts.
The Front Desk Coordinator reports to the Site Director and is responsible for operating the front desk at the firm. This includes greeting clients, employees, and visitors when they arrive at the office, answering phone calls and directing the call to the correct person, accepting deliveries and sending out packages, and other administrative duties.
Duties:
Welcoming visitors in a warm and friendly manner, and answer any questions visitors have
Escorting visitors to conference rooms for their meeting and notify the person they are meeting with
Maintaining the reception area and all common areas in a clean and tidy manner at all times
Operating standard office equipment on a regular basis, including a fax machine, copy machine, and computer
Receiving deliveries; sorting and distributing incoming mail
Distributing electronic faxes to office personnel via email
Acting as a backup for the Switchboard Operator
Maintaining client confidence by keeping client/attorney information confidential
Enhancing the reputation of the department and the organization by accepting ownership for accomplishing new and different requests and exploring opportunities to add value to the position
Requirements:
Skills/Qualifications:
High School diploma or equivalent
Experience working in a law firm is a plus
Multi-lingual abilities are a plus
Strong phone, typing, and computer skills are a must
Ability to interact professionally and appropriately with clients, visitors, and employees
Must be energetic, well organized, and have the ability to multi-task and prioritize without guidance
Must be proficient in Microsoft Office
Ability to work in a high intensity, high stress environment handling a multitude of duties
Excellent verbal and written communication skills
Schedule
On-site
Full time
The anticipated salary range for this position, which we in good faith expect to pay at the time of posting, is $41,000-$54,000 annually. This range allows us to make an offer that reflects multiple factors, including experience, education, qualifications, and job-related knowledge and skills, as well as internal pay equity. It's not typical for an individual to be hired at or near the top of the range, as we strive to provide room for future and continued salary growth. Base pay is just one component of our Total Rewards package, which may also include discretionary bonuses, commissions, or other incentives depending on the role.
Work Environment
This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.
Physical Demands
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. This is largely a sedentary role, however the employee may at times be required to sit; stand; walk; use hands to handle or feel; and reach with hands and arms. The employee must occasionally lift or move office products and supplies, up to 20 pounds.
AAP/EEO Statement
Keches Law Group is an equal opportunity employer. Keches Law Group does not discriminate based on race, ancestry, national origin, color, religion, gender, age, marital status, sexual orientation, disability, veteran status, or any other protected classification under the law.
Patient Service Coordinator Orthopedic Surgery
Medical receptionist job in Danvers, MA
Site: The General Hospital Corporation Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham.
Join Our Orthopedic Surgery Team as a Patient Service Coordinator II - Danvers Location
Are you passionate about healthcare and ready to make a meaningful impact? Our fast-paced Orthopedic Ambulatory Clinic in Danvers is seeking a Patient Service Coordinator II to be the welcoming face of our team and a key player in delivering exceptional patient care.
This role offers a unique opportunity to gain exposure to the clinical, operative, and academic sides of Orthopedic Surgery. You'll work closely with top-tier providers and contribute to groundbreaking innovations in musculoskeletal health.
Why You'll Love This Role:
Be part of a dynamic, patient-focused team
Gain hands-on experience in a leading healthcare environment
Ideal for both career starters and seasoned professionals from customer service backgrounds
What You'll Do:
Manage front desk operations with professionalism and efficiency
Support patients and providers in a collaborative clinical setting
Help drive excellence in patient experience and clinic flow
Job Summary
Front Desk (75%)
Welcome patients and manage check-in/check-out efficiently
Verify patient identity, insurance, and referral details
Collect co-pays and assist with forms and questionnaires
Help patients enroll in Patient Gateway and update visit status in EPIC
Direct patients to radiology or casting as needed
Keep patients informed about wait times
Schedule follow-up appointments and provide visit summaries
Clinic Support (25%)
Prepare patient charts and review schedules for accuracy
Assist with referrals, documentation, and scanning medical records
Manage iPads for patient surveys and help with phone calls
Open/close clinic and provide lunch coverage
Maintain a clean, professional front desk area
Attend staff meetings and support other team members as needed
Qualifications
Competencies and Abilities Required:
* Excellent customer service and communication skills
* Can work well as a team player
* Always maintains professionalism
* Basic computer skills necessary to use computerized scheduling/billing systems
* Good grammar and spelling
* Ability to deal effectively and courteously with a diverse group of internal and/or external customers
* Good organizational skills required to handle multiple tasks in busy environment
* Ability to problem solve and adapt to flexible work hours
* Ability to maintain customer service standards and work with minimal supervision
* Is able to function efficiently and independently in a busy clinic setting
EDUCATION: BA/BS preferred.
EXPERIENCE:
* 1 year of administrative experience in a health care setting preferred.
* Epic experience strongly preferred.
Additional Job Details (if applicable)
Remote Type
Onsite
Work Location
104 Endicott Street
Scheduled Weekly Hours
40
Employee Type
Regular
Work Shift
Day (United States of America)
Pay Range
$17.36 - $24.45/Hourly
Grade
3
At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package.
EEO Statement:
The General Hospital Corporation is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************.
Mass General Brigham Competency Framework
At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.
Auto-ApplyPatient Records & Intake Representative
Medical receptionist job in Danvers, MA
MFM Health, a growing and innovative private medical practice, is seeking a detail-oriented and patient-focused Patient Records & Intake Representative to join our team full-time at our Danvers location. This key role ensures accurate patient record management, smooth intake processes, and exceptional first impressions for our patients.
What We Offer:
Enhanced Benefits Package: Enjoy a comprehensive benefits package that includes discretionary paid time off to ensure a healthy work-life balance and a 401(k) plan with employer match.
Professional Growth Environment: At MFM Health, we are committed to your professional development. We offer continuous opportunities for learning and career advancement in a supportive and collaborative environment.
Responsibilities:
Greet and register patients with professionalism and compassion
Collect, verify, and enter patient demographic, insurance, and medical information into the EMR system
Manage incoming and outgoing medical records, ensuring accuracy, confidentiality, and compliance with HIPAA
Process medical record requests from patients, providers, and third parties
Support providers and clinical staff with accurate documentation and timely updates to patient charts
Handle patient inquiries in person, by phone, or electronically with efficiency and care
Collaborate with the front desk, clinical teams, and billing staff to ensure smooth workflows
Perform other administrative and intake duties as assigned
Qualifications:
High school diploma or equivalent required; associate's degree preferred
Previous medical office experience strongly preferred
EMR experience preferred (Epic, Athena, eClinicalWorks, or similar systems)
Strong organizational skills and attention to detail
Excellent communication and interpersonal skills
Ability to multitask, prioritize, and work effectively in a fast-paced environment
Commitment to patient confidentiality and HIPAA compliance
Pay: $19 to $24 per hour
About MFM Health
Our mission at MFM Health is to Make Lives Meaningfully Better. We are continually expanding our practice to provide quality, comprehensive, and compassionate care to patients on the North Shore and beyond. We are committed to hiring passionate individuals who are motivated to succeed in a collaborative, patient-centric culture. We pride ourselves on our commitment to excellence, offering services 365 days a year, drive-thru healthcare, and on-site specialty teams and ancillary services.
At MFM Health, we offer excellent benefits, top-notch training, and a vibrant work environment. We believe in celebrating our employees' successes and regularly gather for company-wide parties and events to foster strong team connections. Join us as we continue to grow, investing in our people, programs, and technology to deliver legendary patient service and further our reputation as the provider, practice, and employer of choice!
Auto-ApplyPatient Representative - Dorchester (Vietnamese Speaker Preferred)
Medical receptionist job in Boston, MA
Who is Gather Health? Gather Health is a collective of outreach partners, care partners, clinicians and, most importantly, patient partners who work together to reshape lives and communities. We bring hands-on social and medical care to our patients and work around their needs, both within our care facilities and in their homes. We work alongside local leaders to build communities and provide tailored care experiences that serve the seniors that live within them. When we Gather, we show love, compassion, community, and care.
What is this role about?
Similar roles in medical clinic settings would have titles such as "Practice Administrators" or "Practice Coordinators". We call this role "Practice Operations Partner" because we see every member of our care team to be an equal level partner who contributes their unique sets of talents. The Practice Operations Partner will be the "face of our clinic", since this will be the first person that our patients would interact with upon entering the facility. The individual will greet our patients as they walk in the door for their scheduled appointments, or to attend a social event. The administrative duties will include handling inbound/outbound calls, preparing insurance claims, handling the mail/faxes, coordinating transportation, etc. The Practice Operations Partner will work collaboratively with our primary care providers, patient liaisons, EMTs, and fellow clinic administrators, as part of the care-team model.
What are some of the day-to-day duties?
This clinic-based role will include, but not limited to, the following responsibilities:
* Welcoming patients as they enter the clinic, and communicating their arrival to the relevant care-team members
* Handling incoming calls and messages and appropriately addressing or triaging the requests such as appointment scheduling, form completion, medication refills, etc.
* Initiating outbound administrative requests by phone and in writing, such as medical record requests and specialty appointment booking
* Sorting and triaging incoming mail and faxes including scanning and e-filing documents
* Providing information and facilitating office tours for patients interested in joining our practice
* Assisting the Practice Operations Manager with administrative tasks, such as ordering of supplies, scheduling, etc.
* Verifying patient insurance via phone or online and collecting applicable copays for services
* Assisting with scheduling follow-up appointments and referral appointments
* Assisting with scheduling transportation for our patients
* Preparing and submitting accurate insurance claims within the required timeframes
* Resolving claims issues with third party insurance carriers and facilitating requested information in a timely fashion
* Engaging with patients and their family members/caretakers to resolve claim issues and other insurance hurdles
* Providing additional documentation needed for timely claims processing, by conducting research and preparing for appeals
* Providing support to colleagues as needed in a team-based environment to ensure our patients receive the highest quality of service and care possible
Additional duties as assigned
Requirements
What are the requirements for this position?
* High school diploma or G.E.D.
* Minimum of two years of experience working a front desk function in a medical clinic (primary care clinic preferred)
* Strong interpersonal skills with experience working in settings requiring frequent communication via phone and in-person
* Experience with basic office tools such as email, Outlook calendar, etc.
* Strong verbal, written, and reading comprehension skills in English
* Ability to work regular office hours Monday through Friday
What are the preferred, "nice to have" requirements?
* Strong knowledge of Medicare billing and CPT coding
* Experience in a call center environment
* Experience with Athena or another Electronic Health Record software
* Experience with seniors, under-served populations, individuals with disabilities or other complex social needs
* Bilingual in Vietnamese
What are the traits of someone most likely to succeed in this role?
* Organized - manages time effectively and operates efficiently
* Motivated - thrives in a busy environment
* Friendly - people enjoy their company because of their joyful nature
* Compassionate - they treat people with kindness
* Patient - they are not easily frustrated or flustered
* Resourceful - they are creative when it comes to problem solving
* Positive - sees glass as is half full vs. half empty
* Reliable - takes responsibilities seriously and always shows up on time
What are the hours for this position?
Monday - Friday during standard business hours.
Why should I join Gather Health?
* We are a mission-based organization that is passionate about changing the way seniors experience primary care
* Our business model is unique and on the cutting-edge of the primary care industry
* Our leadership team is comprised of experienced individuals who are committed to creating not only the best patient experience, but also an amazing employee experience for our colleagues
* We are intentionally building a strong company culture and providing a compassionate and joyful work environment
* The organization was conceptualized, founded, and launched by experienced co-founders with a track record of success in the healthcare space
* We offer competitive pay and benefits for our Full-Time colleagues, including:
o Market-based base salaries
o Paid Time Off (total of 3 weeks per year PTO that accrues with each pay period)
o 11 Paid Holidays
o Medical insurance coverage (health, dental, vision) with no waiting period for enrollment
o Short and Long-Term disability insurance at no cost to you
o Basic life insurance coverage at no cost to you
o 401K match up to 4% of income
o Employee Assistance Program at no cost to you
o Supplemental benefits available for discounted prices (legal services, Aflac, hospital indemnity, accidental death & dismemberment, etc.)
I'd like to know more - what's the next step?
Great! An employment relationship is a two-way street - as much as we want to make sure to hire the right person, we want YOU to feel great about us too. Let's start by first having an exploratory conversation (via Zoom or phone) and go from there.
Gather Health is an Equal Opportunity Employer. All employment decisions are made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status, or any other basis as protected by federal, state, or local law.
Salary Description
$18-25 per hour dependent on experience
Patient Experience Representative I-Ambulatory (Needham-Onsite)
Medical receptionist job in Needham, MA
Works under close supervision to provide support to the administrative operations of a clinical service and works to ensure the best possible patient experience by effectively coordinating services to patients and families. Demonstrates interest in and ability to departmental and organizational initiatives & projects with a focus on continuous process improvement. Performs various administrative functions requiring basic knowledge of programs and services. Provides positive and effective customer service that supports departmental and hospital operations.
Location and Schedule:
100% onsite at Needham location.
Monday to Friday, 40 hours per week, 7:30AM-4:00PM
Key Responsibilities:
* Provides positive and effective customer service to patients, families, and visitors, responding to routine inquiries and involving supervisors for complex issues
* Greets, screens, directs, and registers patients; enrolls patients and caregivers in the patient portal
* Collaborates with referring providers and practices to manage complex patient issues; may rotate in call centers
* Schedules patient encounters and procedures under supervision; monitors daily schedules and coordinates flow to optimize patient experience
* Prepares for and attends shift handoffs and team huddles
* Prepares examination rooms, assists patients, and ensures routine forms are ready for appointments
* Collects and processes patient demographics, insurance/payment, referral info, and clinical documentation; obtains authorizations and verifications
* Collects co-payments, reconciles deposits, and provides accurate records in hospital systems
* Transcribes treatment and billing data; communicates with other departments for clinical and administrative services
* Answers, screens, and routes calls; triages urgent calls and initiates emergency services when required
* Maintains calendars, schedules meetings/events, and supports logistics for departmental programs and presentations
* Provides general clerical support, including organizing documents, processing mail, photocopying, and handling records
* Processes prescription refills, letters, and external requests
* Uses office and hospital systems (e.g., Microsoft Office, scheduling, billing applications) efficiently
* Participates in process improvement initiatives and supports internal changes to systems and procedures
Minimum Qualifications
Education:
* High School Diploma/ GED
Experience:
* No healthcare experience required - Basic customer service and computer skills.
* Makes use of customer service knowledge to assist patients and families in resolving problems.
* Conveys a positive demeanor when interacting with patients, families, and coworkers.
* Ability to communicate in a clear, effective manner both orally and in writing and demonstrate empathy in difficult personal situations.
* Ability to work with diverse internal and external constituencies.
* Demonstrates the ability to pay attention to detail and accuracy.
Language skills:
* Bilingual: English and Spanish or Portuguese strongly preferred.
This role is eligible for a $2,000 sign on bonus (not eligible for internal candidates and not eligible for former BCH employees who worked here in the past 12 months)
BCH offers competitive compensation and unmatched benefits including affordable health, vision and dental insurance, childcare and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes.
The posted pay range is Boston Children's reasonable and good-faith expectation for this pay at the time of posting.
Any base pay offer provided depends on skills, experience, education, certifications, and a variety of other job-related factors. Base pay is one part of a comprehensive benefits package that includes flexible schedules, affordable health, vision and dental insurance, child care and student loan subsidies, generous levels of time off, 403(b) Retirement Savings plan, Pension, Tuition and certain License and Certification Reimbursement, cell phone plan discounts and discounted rates on T-passes. Experience the benefits of passion and teamwork.
Medical Office Receptionist
Medical receptionist job in Norwood, MA
Job Description
Duties Include:
Greeting patients and visitors in a prompt, courteous and helpful manner
Check-in patients, collect co-pays, verify and update demographic and insurance information
Booking, coordinating and rescheduling patient appointments
Monitor daily appointment reminder reports and make changes to schedule
Conduct daily insurance eligibility check
Check-out patients, schedule return appointments
Maintain and update current information on daily physician's schedules
Answer telephone, screen calls, take messages and provide general information
Perform call center duties as assigned
Direct patients in filling out record requests and transfer forms
Monitor and maintain the orderliness of the waiting areas
Attend meetings as required
Perform related work as required
Typical Working Conditions: Work is performed in the reception area. Involves frequent telephone and personal contact with patients. Work may be stressful at times. Interaction with others is constant.
Knowledge, Skills and Abilities: Knowledge of business office procedures. Skill in operating a computer, photocopier and fax machine. Skill in greeting patients and answering the telephone in a pleasant and helpful manner. Ability to speak clearly and concisely. Ability to read, understand and follow oral and written instruction. Ability to sort and file materials correctly by alphabetic or numeric systems. Ability to establish and maintain effective working relationships with patients, employees and the public.
Education: Minimum High School graduation with one year of medical office experience.
Job Type: Full-time
Salary: Up to $23.00 per hour
Benefits:
401(k)
Health insurance
Life insurance
Paid time off
Vision insurance
Dental reimbursement
Healthcare setting:
Private practice
Medical specialties:
Ophthalmology
Schedule:
8 hour shift
Holidays
Monday to Friday
Weekend (as needed)
Education:
High school or equivalent (Preferred)
Experience:
Customer Service: 1 year (Preferred)
Computer Skills: 1 year (Preferred)
Work Location: In person
Job Type: Full-time
Expected hours: 32 - 40 per week
Patient Representative
Medical receptionist job in Boston, MA
Create Meaningful Patient Experiences as a Patient Representative! Are you passionate about delivering exceptional customer service to patients? Our client is searching for a Patient Representative to join their vibrant, fast-paced team, where you'll play a key role in ensuring a positive and impactful patient experience!
Location: Boston, MA, fully onsite
Duration: Direct hire!
Hours: Monday-Friday 6:00am - 2:30pm
Pay: $22/hour
Responsibilities:
Verify complex appointment sets for patients, ensuring adherence to scheduling guidelines
Obtain and enter lab orders from providers, maintaining accuracy and confidentiality
Perform front desk check-in functions, including patient identification verification
Create orders and import outside images from digital media into Epic
Manage patient CDs, ensuring efficient intake
Deescalate patient grievances while maintaining high customer service standards
Ensure compliance with all organizational policies, including HIPAA regulation
Qualifications:
Must have at least 2 years of medical administrative experience in a fast-paced setting
Bachelor's degree is strongly preferred
Exceptional customer service abilities, especially under pressure
Hire Partnership is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
All Hire Partnership job postings are either actual positions available at the time of posting and/or are based on positions we typically fill or expect to fill.
#INDHOT
Jimmy Fund Clinic Front Desk Coordinator
Medical receptionist job in Boston, MA
will require being 100% onsite weekly, Monday - Friday, 9-5:30. The Jimmy Fund Front Desk Clinic Coordinator reports to the Scheduling Supervisor in pediatrics and is responsible for timely completion and accuracy of assigned daily tasks. These functions include, but are not limited to, staffing the Jimmy Fund Clinic Front desk, liaising among patients/families/providers/leadership; utilizing institutional and technical knowledge to properly triage patient and provider requests, collecting demographic and insurance information, and insurance eligibility and benefit verification at the Dana-Farber Cancer Institute and its partnering facilities, as applicable.
Located in Boston and the surrounding communities, Dana-Farber Cancer Institute is a leader in life changing breakthroughs in cancer research and patient care. We are united in our mission of conquering cancer, HIV/AIDS and related diseases. We strive to create an inclusive, diverse, and equitable environment where we provide compassionate and comprehensive care to patients of all backgrounds, and design programs to promote public health particularly among high-risk and underserved populations. We conduct groundbreaking research that advances treatment, we educate tomorrow's physician/researchers, and we work with amazing partners, including other Harvard Medical School-affiliated hospitals.
Responsibilities
Front Desk Operations:
* Performs front desk check in and check out functions.
* Daily EPIC use, providing bracelet, itinerary, and RTLS badge assignments.
* Effectively communicating with patients and families and working with interpreter services as necessary.
* Triaging issues as they arise, and opening IT tickets as needed.
* Daily end of day printing (Alpha lists, staff daily, ONN Snapboard) from Epic.
* Cleaning and collecting RTLS badges.
* Uploading Urgent Consents to appropriate concord fax inbox and ensuring urgent consents are in the medical records bin for collection.
* Coordinating with the scheduling teams for any scheduling related questions that arise or updated itinerary distribution.
* Maintaining consult room assignments and utilization.
* Daily administrative tasks (filing, supply inventory, etc.).
* Managing the parking passes and coordinating excel worksheets.
* Serving as possible weekend backup coverage as needed
Emergency Response:
* Recognizes emergencies and appropriately responds using standard operating procedures.
Patient Registration/Insurance:
* Collects and accurately documents patient demographic, financial, and other relevant personal information into the hospital information system.
* Updates insurance information into EPIC
* Escalates patients with insurance, prior authorization or other billing concerns as needed for Financial Counselor intervention.
* Confirms, updates patient demographic, financial, and other relevant personal information into the hospital information system.
* Updates changes to patient insurance and/or demographic information as needed.
* Documents daily activities in a timely, thorough, and accurate manner into the hospital information system.
Patient Experience:
* Delivers outstanding customer service to internal and external customers.
* Timely, accurately and curiously responds to the needs of internal and external customers.
* Ability to deescalate patient grievances, and maintain customer service standards, and involve floor leadership as necessary.
* Performs front desk check-in and check-out functions (may defer complicated scheduling to Clinical Administrative Support Specialists as needed).
* Obtains detailed clinical information face-to-face, by telephone or electronically.
* Serving as a resource for patient and families and answering wayfinding questions for lost families.
* Making copies of hand outs, lunch menus, etc and completing lunch orders for families.
Regulatory Compliance and Quality Improvement:
* Compliance with DFCI policies and procedures
* Understanding their role and responsibility in obtaining successful Joint Commission accreditation
* HIPPA regulation compliance
* Completion of assigned AEU and Health Stream competencies
* Executes registration related processes including: Partners Patient Gateway Enrollment, MASS HiWay, Medicare Secondary Patient Questionnaire (MSPQ), Massachusetts Medical Orders for Life-Sustaining Treatment (MOLST), and Release of Patient Information.
* Actively participates and provides constructive feedback on quality improvement projects.
Information Technology:
* Maintains a level of competency in all systems including: Epic, Real Time Locating System (RTLS), Outlook
* Actively engaged in system upgrades and effected operational changes.
* Distribution, maintenance, after-use cleaning, and technical troubleshooting issues of patient-use iPads.
* Opening help desk tickets as needed and navigating IT issues with the support of the Scheduling Leads and others.
Qualifications
* High school diploma required; Bachelor's degree preferred.
* No experience required; experience working in a customer service setting preferred.
* Proficiency in technology and complex computer systems required.
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED:
* Excellent verbal and written communication skills
* Working knowledge of computers and technology
* Excellent customer service
* Ability to function as an integral member of the team
* Strong organizational skills with the ability to multi-task
* Strong problem solving and critical thinking skills
* Demonstrated flexibility and ability to take on additional responsibilities as situations require
* Ability to adapt to ever-changing environment
SUPERVISORY RESPONSIBILITIES:
* None
PATIENT CONTACT:
* Yes, Pediatric
Pay Transparency Statement
The hiring range is based on market pay structures, with individual salaries determined by factors such as business needs, market conditions, internal equity, and based on the candidate's relevant experience, skills and qualifications.
For union positions, the pay range is determined by the Collective Bargaining Agreement (CBA)
$17.55/hr - $21.97/hr
At Dana-Farber Cancer Institute, we work every day to create an innovative, caring, and inclusive environment where every patient, family, and staff member feels they belong. As relentless as we are in our mission to reduce the burden of cancer for all, we are equally committed to diversifying our faculty and staff. Cancer knows no boundaries and when it comes to hiring the most dedicated and diverse professionals, neither do we. If working in this kind of organization inspires you, we encourage you to apply.
Dana-Farber Cancer Institute is an equal opportunity employer and affirms the right of every qualified applicant to receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, national origin, sexual orientation, genetic information, disability, age, ancestry, military service, protected veteran status, or other characteristics protected by law.
EEOC Poster
Auto-ApplyPrincipal Specialist Scheduling, Production Control
Medical receptionist job in Andover, MA
Country: United States of America Onsite U.S. Citizen, U.S. Person, or Immigration Status Requirements: The ability to obtain and maintain a U.S. government issued security clearance is required. U.S. citizenship is required, as only U.S. citizens are eligible for a security clearance
Security Clearance:
DoD Clearance: Confidential
At Raytheon, the foundation of everything we do is rooted in our values and a higher calling - to help our nation and allies defend freedoms and deter aggression. We bring the strength of more than 100 years of experience and renowned engineering expertise to meet the needs of today's mission and stay ahead of tomorrow's threat. Our team solves tough, meaningful problems that create a safer, more secure world.
Raytheon has an opportunity for a Production Control Scheduling Specialist in the Andover, Ma, Advanced Electronics Subassembly (AES) work center. The successful candidate has a working knowledge of Material Requirements Planning (MRP) systems in a manufacturing environment and utilizes data-driven decision making to enable effective material and workforce forecasting. This role requires successful daily interaction with cross functional teams, programs, and business units to maintain and meet organizational goals and objectives. These groups include Production Control, Planning, Operations, Quality, and Manufacturing/Test/Design Engineering, Integrated Supply Chain, Finance, and Maintenance Operations.
The individual in this role will need to quickly develop credibility and influence while leveraging strong interpersonal skills, aligning the operations' execution plan to meet critical customer deadlines with supply chain strategies and financial targets. Achieving/exceeding goals using CORE and lean methodologies are critical performance criteria for this position. You will foster a working environment that promotes safety, security, compliance, and quality while achieving overall customer requirements. You will actively establish, lead, and participate in continuous improvement projects within Raytheon, as well as at the enterprise level.
What You Will Do
* Material Availability Analysis, Tracking, and Reporting
* Provide production floor support including replacement part management, shop floor material staging, Work in Progress (WIP) movement through shared resource areas, completion of units in shop floor and MRP system, delivery to next step (inventory or shipment), and meeting MRP schedule
* Maintaining integrity of the shop floor, MRP, and inventory systems through key performance metrics
* This will be a 1st shift schedule from 630am - 330pm.
* This will be an onsite role in our Andover, MA facility.
Qualifications You Must Have
* Typically requires a University Degree or equivalent experience and minimum 2 years prior relevant experience, or an advanced degree in a related field
* Experience to include planning, scheduling, production control, supply chain, manufacturing, operations, or relevant project management experience
* Experience with MRP and/or Special program access.
Qualifications We Prefer
* Experience utilizing lean manufacturing concepts with a proven track record of lean or six sigma project implementations.
* Experience with Wave track and in Material and Inventory Control-type systems such as Kanban, SMI, Continuous Flow Manufacturing
What We Offer
* Our values drive our actions, behaviors, and performance with a vision for a safer, more connected world. At RTX we value: Safety, Trust, Respect, Accountability, Collaboration, and Innovation.
Learn More & Apply Now!
* Please consider the following role type definition as you apply for this role.
* Onsite: Employees who are working in Onsite roles will work primarily onsite. This includes all production and maintenance employees, as they are essential to the development of our products.
* Clearance Information: This position requires a security clearance. DCSA Consolidated Adjudication Services (DCSA CAS), an agency of the Department of Defense, handles and adjudicates the security clearance process. More information about Security Clearances can be found on the US Department of State government website here: ************************************************
As part of our commitment to maintaining a secure hiring process, candidates may be asked to attend select steps of the interview process in-person at one of our office locations, regardless of whether the role is designated as on-site, hybrid or remote.
The salary range for this role is 66,000 USD - 130,000 USD. The salary range provided is a good faith estimate representative of all experience levels. RTX considers several factors when extending an offer, including but not limited to, the role, function and associated responsibilities, a candidate's work experience, location, education/training, and key skills.
Hired applicants may be eligible for benefits, including but not limited to, medical, dental, vision, life insurance, short-term disability, long-term disability, 401(k) match, flexible spending accounts, flexible work schedules, employee assistance program, Employee Scholar Program, parental leave, paid time off, and holidays. Specific benefits are dependent upon the specific business unit as well as whether or not the position is covered by a collective-bargaining agreement.
Hired applicants may be eligible for annual short-term and/or long-term incentive compensation programs depending on the level of the position and whether or not it is covered by a collective-bargaining agreement. Payments under these annual programs are not guaranteed and are dependent upon a variety of factors including, but not limited to, individual performance, business unit performance, and/or the company's performance.
This role is a U.S.-based role. If the successful candidate resides in a U.S. territory, the appropriate pay structure and benefits will apply.
RTX anticipates the application window closing approximately 40 days from the date the notice was posted. However, factors such as candidate flow and business necessity may require RTX to shorten or extend the application window.
RTX is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or veteran status, or any other applicable state or federal protected class. RTX provides affirmative action in employment for qualified Individuals with a Disability and Protected Veterans in compliance with Section 503 of the Rehabilitation Act and the Vietnam Era Veterans' Readjustment Assistance Act.
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Auto-ApplyFront Desk Office Coordinator
Medical receptionist job in Concord, MA
Job DescriptionDescription:
Established in 1972, Dermatology Associates of Concord is a leading Physician-owned dermatology practice dedicated to providing exceptional care to our patients. The practice consists of 14 providers and has offices in Concord, Cambridge, and Waltham. We specialize in both medical and cosmetic dermatology, offering a comprehensive range of services to meet the diverse needs of our community. Our team of dedicated staff work collaboratively to offer personalized treatment in a welcoming and patient-centered environment. Our commitment to excellence, innovation, and patient satisfaction has established us as a trusted leader in dermatologic care.
Our Office Coordinators play an essential role in the daily operations of our practice. The ideal candidate will be organized, proactive and focused on ensuring a smooth and efficient clinic.
Responsibilities include:
Greeting patients and visitors with courtesy and respect. Monitoring and supporting patients entering and leaving the practice.
Performing check-in, check-out, registration, scheduling and verification duties for patients. Taking accurate information from patients and maintaining confidentiality.
Monitoring clinic flow and proactively solving issues that impact patient flow through the clinic. Acting as a liaison between patients and staff when needed.
Maintaining a clean, welcoming and calming environment of the check-in and waiting room areas.
Minimum qualifications:
High School diploma or equivalent
1-3 years of related work experience
Experience with computer software systems, such as Microsoft Office
Preferred qualifications
Medical office experience preferred
Requirements: