Medical receptionist jobs in Macomb, MI

Job Description Full-Time Dental Front Office Coordinator - Wellness Family Dentistry (Royal Oak, MI) Be the first impression in a growing, patient-focused dental practice. About Us: At Wellness Family Dentistry, we're more than just a dental office, we're a team passionate about providing exceptional patient care in a supportive, welcoming environment. Located in Royal Oak, MI and led by Dr. Karassi, our practice integrates advanced technology with whole-body wellness principles. We're expanding our team and looking for a full-time Front Office Coordinator who brings professionalism, organization, and a drive for excellence to the front desk. Current Schedule (28 hours/week): Monday: 7:30 AM - 10:30 AM Tuesday: 8:30 AM - 5:30 PM (1-hour lunch) Wednesday: 11:00 AM - 1:00 PM Thursday: 8:30 AM - 5:30 PM (1-hour lunch) Friday: 7:30 AM - 1:00 PM Note: By March 2026, schedule is expected to shift to Monday-Thursday 8:30 AM-5:30 PM with every other Friday 7:30 AM-1:00 PM Benefits: Dental benefits for you and your immediate family 401(k) with match after 6-month probation Uniform allowance CE allowance Paid time off Guaranteed holidays off Brand-new equipment and technology Yearly staff party, team bonding, and community events Supportive, growth-oriented work environment Key Responsibilities: Answering phones and greeting patients Verifying insurance benefits and eligibility Confirming and scheduling appointments Presenting treatment plans and explaining costs to patients Submitting dental insurance claims and following up as needed Collecting payments and managing patient accounts Daily organizational tasks to maintain office flow Serving as the patient success coordinator, ensuring an excellent patient experience from first call to final visit Software: We use Curve Dental. Experience helpful but not required, training is available. What We're Looking For: Minimum 2 years of experience in a dental front office Direct and professional communication style Highly organized, efficient, and punctual Excellent time management skills Comfortable with new technology and dental software Friendly, patient-focused, and a team player Eager to contribute to a growing practice with high standards We're building a practice where our team feels supported, our patients feel cared for, and everyone is motivated to grow. If you're ready to bring your experience, skills, and personality to a dynamic front office role, we'd love to hear from you. Apply Today! Skills: General Practice Billing Claims/Appeals Insurance Management Experience PPO Scheduling Treatment Planning Curve Benefits: Dental 401k PTO Bonuses Compensation: $20-$26/hour

We have multiple locations in the Metro Detroit area. Our main office is located in Troy, MI. This is an excellent opportunity for someone who enjoys being around others and able to multi-task. The Medical Administration will be responsible for a variety of medical and administrative related tasks. This position requires excellent communication skills, strong organizational skills, and is customer service driven. Qualified candidates must be self-motivated, well organized, a team player with a positive attitude, and have experience with EMR systems. ESSENTIAL POSITION FUNCTION AND DUTIES BUT NOT LIMITED TO Performs all duties necessary to assist the medical staff in serving patients Schedule patient appointments following established guidelines and protocols set by administrative standards Assess and record patient's complete vitals signs & past medical history in EMR system Assign patient to exam rooms and provide a status checks periodically (when necessary) Retrieves/reviews patient charts insuring all test results, labs, or other documentation is included in the chart prior to the patient seeing the provider for examination Completes any necessary forms for the providers to review and completes follow-up; such as prescription call-in or submission for the patient Answer phone calls and assist with phone triage Performs other functions as determined by the medical staff CUSTOMER RELATIONS: Treats guests, patients, physicians, and other employees with care, courtesy, and respect Responds quickly and appropriately to customer request Looks for and suggests ways to better meet customer needs Answers clinic communications systems promptly and with courtesy and respect TEAMWORK: Works cooperatively within own department and other areas Willingly accepts additional responsibility demonstrates cooperation at all times Responds quickly to request for assistance from provider, co-worker and/or management staff Required to work closely with patients and associates Interacts with other departments on problem solving efforts Accepts feedback from patients, visitors, clinic employees, physicians and general public EDUCATION & EXPERIENCE High School Diploma Medical Assistant Diploma (Preferred) or 2 years of experience BLS Certification Proficient with EMR systems BENEFITS Competitive Compensation (based on experience) Medical, Dental, & Vision Insurance Paid time off SCHEDULE 8 hour shift Day shift Monday- Friday; some Saturdays LOCATIONS- ON SITE ONLY Detroit, Taylor, Troy, & Rochester (location will vary depending on coverage and day)

Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 2, in addition to performing all Registrar tasks, is recognized as a subject matter expert and mentors staff to exceed Beaumont Health and departmental standards along with assigned performance metrics. Performs as a Management Team representative in supervisor's absence to resolve problems/issues/questions/concerns and initiate downtime and disaster procedures as appropriate. May assist in scheduling staff, assigning tasks, working task lists and assigned work queues, managing processes for the completion of special projects assigned and resolving problems as appropriate. Essential Functions Perform all Registrar tasks and serves as expert resource for Registration staff. Will be assigned to a variety of work area as needed to provide registration services to clinical departments and patient services. Performs all Registrar tasks and serves as expert resource for other staff. May assist with front line problem solving issues on a day to day basis. Excellent customers service skills and responds promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC. Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.). Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary. Complex Financial Advocacy: Assertively and professionally seek to handle financial advocacy activities working with Financial Representatives, Patient Financial Services, outside resources (ADVOMAS and Collection Agencies) as necessary to resolve questions, initiate payment plans & re-bills and obtain payments as appropriate. Integrate scheduling tasks and Financial Advocacy so that patients are cleared as part of the scheduling process. May perform financial reviews and calculate complex estimates prior to cases going to the Financial Advisor team. Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collect and document Advance Directive information, educating and providing information as necessary. Collect and document Medicare Questionnaire, issue Medicare Letter as required by Government mandates and enter data according to the Meaningful Use requirements. Scan documents required and appropriate documents in EPIC. May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely. Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients. Mark duplicate Medical Records for merge: Research potential duplicate records to determine that the past and current status is correct. Utilize all system resources and contact patient if necessary. Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies. May assist with scheduling and review of initial time off requests for further management review. Completes audits and task lists as assigned by the management team. Acts a preceptor or shadows newer staff as assigned by Supervisor. Follows the specific standards as defined in the department professionalism policy. Maintains or exceeds the department specific individual productivity standards, collection targets, quality audit scores for accuracy. Serve as management representative when Supervisor is not present to manage technical problems, questions, clinical issues and service concerns. Initiates and execute Epic downtime, disaster procedures/disaster drills as appropriate. Communicate with leaders throughout the organization as appropriate to resolve issues utilizing chain of command process. Work with Supervisor on process improvement projects, new process flows, new hire training and other projects as needed. Merged Duplicate Medical Records: Research potential duplicate records to determine that the past and current records are truly the same. Contact patients directly as necessary. Participate with Joint Commission, or other regulatory reviews as needed. Correct work queue accounts and Insurance rejections within 1-2 business day(s) to support an efficient billing process. Perform other duties as assigned by the team or supervisor. Perform as a lead Registration representative to resolve problems/issues/concerns and initiate downtime and disaster procedures as appropriate. Maintain or exceed the Corewell Customer Service Standards: Service, Ownership, Attitude and Respect. Provide every customer with a seamless, flawless Beaumont experience. Remain compliant with regular TB testing, Flu vaccination. Qualifications Required High School Diploma or equivalent 2 year experience 1 year of relevant experience customer service role or health care industry Must be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc). Proficient in medical terminology and has assimilated the proficient typing requirements (30 words/min). About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal Oak Department Name Admitting and Registration - Royal Oak Employment Type Full time Shift Day (United States of America) Weekly Scheduled Hours 40 Hours of Work 7:30 a.m. to 4 p.m. Days Worked Sunday to Saturday Weekend Frequency Every other weekend CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available for a low premium cost for our staff and their dependents. We also provide an annually loaded HAS, a 5% match towards your retirement, generous paid time off. POSITION SUMMARY: We are seeking a part-time Medical Clerk for our Behavioral Health Urgent Care who will work the night shift . Currently, this position will work two (2) twelve (12) hour shifts, 8:00 p.m. - 8:30 a.m., including weekends and holidays. This position will train during the day shift 8:00 a.m. - 8:30 p.m., before moving to 12-hour shifts. GENERAL STATEMENT OF DUTIES: Under the direction of Program Supervisor or Senior Secretary; with training from the Billing Supervisor, performs high level clerical work involving computer work, answering the phone, scheduling patients, word processing, data entry, verifying insurance, authorizations of services, coverage for the classification, and other clerical duties; the work involves the exercise of judgment, the ability to read, write and follow oral and/or written instructions. Must possess a clear understanding of all medical insurances, CPT, ICD-9-CM and HCPCS codes. May be required to take minutes of meetings; performs related work as required. MINIMUM REQUIREMENTS: High school graduation or equivalent AND a total of twenty (20) college and /or vocational credit hours that included a minimum of 4 credit hours in computer classes, 4 credit hours in a medical billing class and 12 hours in health administration, medical assistant administration, RHIT or CPC programs. OR High school graduation or equivalent AND five (5) years of experience as a medical clerk or directly related field, with computer and data entry skills. ADDITIONAL REQUIREMENTS: Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' Preference Interested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position. BARGAINING UNIT: AFSCME FLSA STATUS: NON-EXEMPT

NOW HIRING PATIENT SERVICE COORDINATOR - PART TIME ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment * Bi-lingual (English/Spanish) BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Bonus eligible Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Medical Office Front Desk | Love your job at last! Are you ready to do work that matters for a company that values you? Are you looking for that culture-fit that has you pinching yourself everyday you get up for work, because you love your role in making a difference in people's lives? We're “Back to You,” and we think that work should be fun, your contribution should be recognized, and your happiness directly translates into a better bottom line for our company, and a better experience for our patients. How about you? Are you confident, reliable and resourceful? Do you have lots of energy, a great work ethic, EXCEPTIONAL organization and communication skills? Do you have the ability to serve as part of our family and care for our patients as if they were family as well? If so, keep reading… But before you spend too much time, here are the essential requirements for this opportunity of a lifetime: Exceptional organization and communication skills Loads of common sense Talent to build and maintain relationships with patients Ability to encourage patients Warmth Empathy Superior listening skills Answer finder and problem solver Timeliness We are a nationally recognized, fun, cutting edge, Physical & Occupational Therapy office, looking for an A-Player who is a highly efficient, highly motivated, resourceful, results oriented person, with a sense of humor and tons of empathy for sick patients. We are looking for someone to join our family, not just our team. We want a full time or part-time, long-term, Front Desk Superstar who can provide support to us as we solve medical mysteries and treat difficult diagnoses in patients who feel hopeless and overwhelmed because conventional medicine has failed to find a cause or cure for their symptoms. Based on performance, your role will rapidly grow within our company to include more hours, more responsibilities, and higher pay, if you so desire. We help our patients (and our staff) become “Fully Functional”. Being Fully Functional, means being your most healthy, productive, satisfied, joy-filled self. Qualified applicants must enjoy learning, being stretched to grow, and will ultimately be an integral part of all our operations. Here is a short list of other “must-haves” that you should possess to apply for this position: 1. Be warm, friendly and empathetic - Our patients have often been ill for years and are in search of an ally, a guide who can finally figure out what is causing their symptoms and help them become fully functional and pain-free. As a Tech and Front Desk Office Superstar you are often the initial patient contact with “Back to You.” Our patients (and staff) are our family and we treat everyone with respect and care. As the first face that many of our patients see, you are our “brand ambassador” and are the starting point for their healing. This skill is vital. It is non-negotiable. It is a natural talent that reflects an applicant's entire persona and beliefs. It is a non-teachable skill and our first test of applicants when determining who will be a good fit. 2. Be Extraordinarily Organized - You must have the ability to constantly establish and maintain organizational systems, files and records, as well as process email, organize email inboxes, and handle incoming phone calls while keeping environments free of clutter and distractions. The front desk can become busy and multi-tasking is a vital skill. That being said, we have systems in place that allow us to help one another if one area of the practice gets unusually busy. We all pull together and you will never hear someone say “that's not my job” when someone needs help. 3. Have Excellent & Professional Communication Skills - You must be able to respond professionally in person and on the phone to patients from across the country and internationally, and have the ability to write, proof, and edit letters and other professional documents and handle sensitive information with tact and good judgment. You must be able to find solutions to help our patients and our organization. 4. Be Highly Attentive, Pro-active & Resourceful - You must be alert and anticipate patient and staff needs. We pride ourselves on being the doctors who actually listen to patients. We expect our staff to do the same. Are we a good fit so far?… If YES, keep reading…. Here's something you should know: As a team member of our team, it's helpful if you have some of the following experience: working in a medical office or hospital, organizing events, working with elderly or the disabled. Why? Because the traits that allow you to succeed there (empathy, attention to detail, care for sick patients, organizational skills) will help you thrive here. Do you also possess these qualities below? 1) Team and/or Leadership Experience - If you have leadership experience, please notate it in your inquiry. We find that people who've played on sports or other types of teams, or who have had significant leadership experience understand how to play their role, how to pitch in wherever is needed, and have a Whatever It Takes attitude. 2) Customer Service Experience - If you have experience in busy restaurants, retail, or high-level customer service, please notate it in your inquiry. We often find this type of person has received exceptional training, as well as an understanding of what it takes to maintain high levels of service and personal organization. 3) Positive Mental Attitude - We are all a family and really enjoy our time at work with one another because we are all on one mission to help our patients recover and get their lives back. A positive mental attitude, even when things don't always go your way, is a vital requirement. Changing people's mindset is the first step in healing and it has to come from the staff first. **What's In It For YOU?!?!** Working with our Doctors (and their team) would be the single most useful education you could get. You'd literally be getting paid to learn, and contribute value in the form of your ideas, positive energy and organizational efforts. You'll be exposed to concepts that you've only read about in health and wellness magazines...and you will hear how they operate to help patients heal. For example, you will learn about the root causes of illness and the possibility of recovery in seemingly hopeless cases. You will learn about cutting edge testing and therapies unavailable anywhere else in the state. You will also learn about natural methods to help people get and stay healthy including nutritional supplements and body therapies. Holy cow! Where would you ever learn that in school? :-) In a typical medical office setting you would end up dealing with an endless sea of paper and boring tasks without getting to see and be a part of some amazing recoveries. Our whole team participates in the healing process and you will learn to experience patient victories as your own. And much, much more… Still interested? … Good! Here's your next step: Please apply by pressing the “apply here” button on Indeed or the recruiting site you discovered us on. BEFORE taking action, go to ********************** make sure our philosophy fits your own. We want to focus our time only speaking with people who are serious and meet the essential requirements. You will also find our story there under the ‘about' tab. Location: Metro Detroit Saint Clair Shores, Michigan. You MUST have reliable transportation and be early or on time for work. Being on time is also non-negotiable. Compensation: Compensation depending on experience and qualifications (we pay at least 10% more than the average in the industry and have a 300% better work environment). We also have regular reviews with the potential for raises and bonuses. We have an IRA with matching and paid holidays and vacation. We look forward to meeting you and learning how you can contribute to the growth of our amazing company. *** If we feel that you may be the right person for the job, we'll be in touch in 3-4 days (or sooner). Positions like this don't come around very often, so we typically have many applicants for our positions. As a result, the hiring process in our organization involves several steps. Each is designed to make sure we find the perfect person. We value superior communication skills, problem solving, timeliness, and attention to detail as all are required of our team. Subsequent steps in our hiring process will measure each of these skills before we narrow candidates down for interviews. Job Type: Part-time or full-time Benefits: 401(k) Employee discount Health insurance Paid time off Schedule: 8 hour shift 10 hour shift 12 hour shift Monday to Friday Supplemental pay types: Bonus pay Ability to commute/relocate: Saint Clair Shores: Reliably commute or planning to relocate before starting work (Required)

Job DescriptionMedical Office Front Desk | Love your job at last! Are you ready to do work that matters for a company that values you? Are you looking for that culture-fit that has you pinching yourself everyday you get up for work, because you love your role in making a difference in peoples lives? Were Back to You, and we think that work should be fun, your contribution should be recognized, and your happiness directly translates into a better bottom line for our company, and a better experience for our patients. How about you? Are you confident, reliable and resourceful? Do you have lots of energy, a great work ethic, EXCEPTIONAL organization and communication skills? Do you have the ability to serve as part of our family and care for our patients as if they were family as well? If so, keep reading But before you spend too much time, here are the essential requirements for this opportunity of a lifetime: Exceptional organization and communication skills Loads of common sense Talent to build and maintain relationships with patients Ability to encourage patients Warmth Empathy Superior listening skills Answer finder and problem solver Timeliness We are a nationally recognized, fun, cutting edge, Physical & Occupational Therapy office, looking for an A-Player who is a highly efficient, highly motivated, resourceful, results oriented person, with a sense of humor and tons of empathy for sick patients. We are looking for someone to join our family, not just our team. We want a full time or part-time, long-term, Front Desk Superstar who can provide support to us as we solve medical mysteries and treat difficult diagnoses in patients who feel hopeless and overwhelmed because conventional medicine has failed to find a cause or cure for their symptoms. Based on performance, your role will rapidly grow within our company to include more hours, more responsibilities, and higher pay, if you so desire. We help our patients (and our staff) become Fully Functional. Being Fully Functional, means being your most healthy, productive, satisfied, joy-filled self. Qualified applicants must enjoy learning, being stretched to grow, and will ultimately be an integral part of all our operations. Here is a short list of other must-haves that you should possess to apply for this position: 1. Be warm, friendly and empathetic Our patients have often been ill for years and are in search of an ally, a guide who can finally figure out what is causing their symptoms and help them become fully functional and pain-free. As a Tech and Front Desk Office Superstar you are often the initial patient contact with Back to You. Our patients (and staff) are our family and we treat everyone with respect and care. As the first face that many of our patients see, you are our brand ambassador and are the starting point for their healing. This skill is vital. It is non-negotiable. It is a natural talent that reflects an applicants entire persona and beliefs. It is a non-teachable skill and our first test of applicants when determining who will be a good fit. 2. Be Extraordinarily Organized You must have the ability to constantly establish and maintain organizational systems, files and records, as well as process email, organize email inboxes, and handle incoming phone calls while keeping environments free of clutter and distractions. The front desk can become busy and multi-tasking is a vital skill. That being said, we have systems in place that allow us to help one another if one area of the practice gets unusually busy. We all pull together and you will never hear someone say thats not my job when someone needs help. 3. Have Excellent & Professional Communication Skills You must be able to respond professionally in person and on the phone to patients from across the country and internationally, and have the ability to write, proof, and edit letters and other professional documents and handle sensitive information with tact and good judgment. You must be able to find solutions to help our patients and our organization. 4. Be Highly Attentive, Pro-active & Resourceful You must be alert and anticipate patient and staff needs. We pride ourselves on being the doctors who actually listen to patients. We expect our staff to do the same. Are we a good fit so far? If YES, keep reading. Heres something you should know: As a team member of our team, its helpful if you have some of the following experience: working in a medical office or hospital, organizing events, working with elderly or the disabled. Why? Because the traits that allow you to succeed there (empathy, attention to detail, care for sick patients, organizational skills) will help you thrive here. Do you also possess these qualities below? 1) Team and/or Leadership Experience If you have leadership experience, please notate it in your inquiry. We find that people whove played on sports or other types of teams, or who have had significant leadership experience understand how to play their role, how to pitch in wherever is needed, and have a Whatever It Takes attitude. 2) Customer Service Experience If you have experience in busy restaurants, retail, or high-level customer service, please notate it in your inquiry. We often find this type of person has received exceptional training, as well as an understanding of what it takes to maintain high levels of service and personal organization. 3) Positive Mental Attitude We are all a family and really enjoy our time at work with one another because we are all on one mission to help our patients recover and get their lives back. A positive mental attitude, even when things dont always go your way, is a vital requirement. Changing peoples mindset is the first step in healing and it has to come from the staff first. **Whats In It For YOU?!?!** Working with our Doctors (and their team) would be the single most useful education you could get. Youd literally be getting paid to learn, and contribute value in the form of your ideas, positive energy and organizational efforts. Youll be exposed to concepts that youve only read about in health and wellness magazines...and you will hear how they operate to help patients heal. For example, you will learn about the root causes of illness and the possibility of recovery in seemingly hopeless cases. You will learn about cutting edge testing and therapies unavailable anywhere else in the state. You will also learn about natural methods to help people get and stay healthy including nutritional supplements and body therapies. Holy cow! Where would you ever learn that in school? :-) In a typical medical office setting you would end up dealing with an endless sea of paper and boring tasks without getting to see and be a part of some amazing recoveries. Our whole team participates in the healing process and you will learn to experience patient victories as your own. And much, much more Still interested? Good! Heres your next step: Please apply by pressing the apply here button on Indeed or the recruiting site you discovered us on. BEFORE taking action, go to ********************** make sure our philosophy fits your own. We want to focus our time only speaking with people who are serious and meet the essential requirements. You will also find our story there under the about tab. Location: Metro Detroit Saint Clair Shores, Michigan. You MUST have reliable transportation and be early or on time for work. Being on time is also non-negotiable. Compensation: Compensation depending on experience and qualifications (we pay at least 10% more than the average in the industry and have a 300% better work environment). We also have regular reviews with the potential for raises and bonuses. We have an IRA with matching and paid holidays and vacation. We look forward to meeting you and learning how you can contribute to the growth of our amazing company. *** If we feel that you may be the right person for the job, well be in touch in 3-4 days (or sooner). Positions like this dont come around very often, so we typically have many applicants for our positions. As a result, the hiring process in our organization involves several steps. Each is designed to make sure we find the perfect person. We value superior communication skills, problem solving, timeliness, and attention to detail as all are required of our team. Subsequent steps in our hiring process will measure each of these skills before we narrow candidates down for interviews. Job Type: Part-time or full-time Benefits: 401(k) Employee discount Health insurance Paid time off Schedule: 8 hour shift 10 hour shift 12 hour shift Monday to Friday Supplemental pay types: Bonus pay Ability to commute/relocate: Saint Clair Shores: Reliably commute or planning to relocate before starting work (Required)

Arcturus Healthcare is a leading provider of high-quality healthcare services dedicated to delivering exceptional patient care. We are currently seeking a motivated and compassionate Phone Receptionist to join our team. If you are a detail-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply. Responsibilities: Answer and direct phone calls in a professional and courteous manner. Schedule and confirm patient appointments. Manage patient inquiries and provide information regarding services and office policies. Update and maintain patient records and databases. Coordinate with medical staff to ensure smooth office operations. Address patient concerns and resolve issues promptly. Perform general administrative duties as needed. Requirements Qualifications: Previous experience as a receptionist or in a similar role, preferably in a medical or healthcare setting. Excellent communication and interpersonal skills. Proficient in computer applications and basic office equipment. Ability to multitask and work in a fast-paced environment. Strong attention to detail and organizational skills. Compassionate and patient-focused attitude.

Front Desk Coordinator - Be the First Smile Patients See! Job Type: Full-time About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care. Your Work Schedule Monday: 8:45am-5pm Tuesday: 8:45am-5pm Wednesday: 8:45am-5pm Thursday: 8:45am-5pm Friday: 8:45am-5pm *Will work 4-5 days per week and may work at the Refresh Dental practice in Rochester at times. Your Role as a Front Desk Coordinator As a Front Desk Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently. Key Responsibilities Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience. Perform administrative duties such as sorting mail, scanning documents, and photocopying. Answer phone calls, provide information, and schedule, verify, and confirm appointments. Clearly explain dental procedures, policies, and services to patients. Present financial arrangements and policies to patients while maintaining professionalism and empathy. Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow. What You'll Need to Succeed High School Diploma or equivalent (Associate's degree preferred). 1-5 years of customer service, insurance, or dental experience preferred. Familiarity with dental software, Microsoft Office, and a willingness to learn new programs. Strong communication, organizational, and multitasking skills. Why You'll Love Working With Us Paid Time Off: Competitive PTO that grows with your career. Comprehensive Benefits: Including 401(k). Career Growth: Access to continuing education and development opportunities. Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork. Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic. Ready to Make a Great First Impression? Apply now and join a team that's redefining dental care for the better! North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization. #NADG3 We can recommend jobs specifically for you! Click here to get started.

AdvisaCare is looking for an Administrative Volunteer to work in our Troy office, performing a variety of tasks from putting admission packs together, sitting at receptionist desk, helping with a variety of clerical tasks, and assisting the office manager and the Volunteer manager. *Needed on Mondays and Wednesdays from 10am -2pm*** Clerical tasks are very important and supports our clinical teams. You will be trained and given the support you need to succeed. Come be apart of our team! The hours can be flexible for within the 8am-5pm weekday hours. Requirements Communication Skills able to greet visitors and work within an office administrative environment. Must be willing to submit to a TB Test and Drug Test.

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential Location: 2200 Genoa Business Park Dr. Suite 100 Brighton, MI 48114 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Job DescriptionBenefits: Bonus based on performance We are seeking a friendly, organized, and professional Medical Office Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, handling both administrative and clerical duties with exceptional customer service. This position requires excellent communication skills, the ability to multitask, and a strong understanding of patient care in a medical setting. Key Responsibilities: Patient Reception & Greeting: Greet patients warmly upon arrival and ensure a comfortable and welcoming environment. Verify patient information, update records, and complete necessary intake forms. Confirm patient appointments, and reschedule or cancel appointments as needed. Phone and Email Communication: Answer and manage multi-line phone system, directing calls to appropriate staff. Respond to patient inquiries via phone and email, providing information regarding services, procedures, and appointment details. Manage patient concerns and direct them to the appropriate medical staff when necessary. Appointment Scheduling: Schedule patient appointments accurately and in a timely manner, ensuring all necessary details are captured. Maintain an organized and efficient appointment calendar for physicians and other healthcare providers. Follow up with patients to confirm appointments and provide reminders as needed. Patient Check-In/Check-Out: Assist patients with checking in and out, ensuring all necessary forms are completed and updated. Collect co-pays and provide receipts. Manage patient flow and notify healthcare providers of patient arrivals. Data Entry & Record Maintenance: Accurately enter patient information into electronic health records (EHR) or other medical databases. Ensure patient confidentiality by following HIPAA regulations and guidelines. File and organize patient charts, medical records, and documents in an orderly and efficient manner. Billing & Insurance: Verify insurance information, check eligibility, and communicate with insurance companies regarding coverage details. Collect co-pays, balances, and process payments for services rendered. Prepare and submit billing claims to insurance companies as needed. General Administrative Support: Manage office supplies and order necessary materials as required. Coordinate with medical and administrative staff to ensure smooth office operations. Assist in the preparation of reports, records, and correspondence as needed. Qualifications: High school diploma or equivalent; additional certification or training in medical office administration is a plus. Proven experience in a medical office or healthcare setting is preferred. Strong knowledge of medical terminology, insurance processes, and EHR systems is desirable. Excellent communication and interpersonal skills. Ability to multitask and remain organized in a fast-paced environment. Detail-oriented with strong problem-solving skills. Proficient in office software (e.g., Microsoft Office Suite) and office equipment. Familiarity with HIPAA regulations and patient confidentiality. Physical Requirements: Ability to sit for extended periods of time. Ability to lift and carry office supplies (up to 25 lbs) as needed. Occasional standing, walking, and bending. Work Environment: Fast-paced medical office with frequent interaction with patients and staff. Regular office hours; may include evening or weekend shifts depending on office needs.

Job DescriptionBenefits: 401(k) Company parties Competitive salary Flexible schedule Opportunity for advancement Paid time off Training & development Join our team as a Client Services Specialist (Front Desk Coordinator/Receptionist) in Novi, Michigan! We're a leading office business center provider with multiple Midwest locations. Experience a flexible workspace office environment, serving professional clients, while showcasing your exceptional customer service skills. We're seeking candidates with professionalism, integrity, organizational skills, and reliability. Excellent communication abilities, both written and verbal, are essential. Bring your positive energy, interpersonal finesse, and enthusiasm to build strong connections with people. Attention to detail is crucial for executing daily tasks accurately. A history of long-term employment in previous positions is preferred. Responsibilities include greeting clients and their associates, managing mail, answering calls, setting up conference rooms, and providing administrative support. This part-time, permanent position offers competitive hourly pay ($17.00) for 25 hours per week (9:00 am - 2:00 pm, Monday - Friday). We value work-life balance and offer paid time off and paid holidays to our employees. Additionally, we provide a supportive and inclusive work culture that fosters personal and professional growth. Apply now and become an integral part of our team! Job Type: Part-time Pay: $17.00 per hour Expected hours: 25 per week

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator I to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: High School Diploma or equivalent required One (1) year of administrative experience preferred Bilingual a plus, but not required The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

The Role: KOS Services Inc. / Dental Dreams LLC in Ypsilanti, MI is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will have great customer service skills with a passion for helping others. Bilingual - Spanish proficiency is a plus! Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Life insurance, Pet insurance, and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual - Spanish (preferred) Excellent Customer Service experience Dentrix and/or Eaglesoft experience (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Dental Billing / Medicaid Specialist (In-Office) Dearborn Heights, MI $21-$28/hour (based on experience) Full-Time | In-Office Only About Wave Dental Specialists Wave Dental Specialists is a trusted multi-specialty dental group serving the Livonia area, offering general dentistry, endodontics, periodontics, oral surgery, orthodontics and pediatric dentistry. We're growing and looking for a Dental Billing / Medicaid Specialist to join our Centralized Business Office (CBO) team. This is a critical in-office role responsible for accurate and timely submission, tracking, and resolution of Medicaid and insurance claims across our GP and multiple specialty departments. What You'll Do Submit and track all Medicaid pre-authorizations and claims accurately and on time. Follow up on outstanding claims and pre-authorizations until resolved. Process EOBs and remittance advices efficiently. Post payments and manage denials or adjustments. Maintain clear documentation of all account activities. Communicate with office staff and leadership regarding claim status and trends. Provide backup support to other billing team members as needed. What We're Looking For 3+ years of dental billing or insurance experience required Medicaid experience preferred Strong understanding of RCM (Revenue Cycle Management) processes High attention to detail and organizational skills Task-focused, dependable, and able to manage follow-up lists Experience with Open Dental is a plus Why You'll Love Working Here Be part of a supportive and experienced team that values accuracy and collaboration Competitive compensation with room for growth Comprehensive benefits package including: Health insurance Life insurance Paid time off & holidays Disability options 401(k) with company match Stable, full-time in-office role with consistent hours - no remote production pressure Join Us If you're a reliable and detail-oriented dental billing professional who enjoys being part of a close-knit team, we'd love to meet you. Apply today and help ensure our patients - and our practice - receive the best possible financial experience. Dental billing • Medicaid • Dental insurance • RCM • Dental claims • EOB posting • Open Dental • Insurance follow-up • Dental business office #indeedwavedp

Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards * Register patients, update patient records, verify insurance accurately and timely, and check patients out * Determine, collect, and process patient payments and address collection and billing issues * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Job Description The Role: KOS Services Inc. / Dental Dreams LLC in Ypsilanti, MI is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will have great customer service skills with a passion for helping others. Bilingual - Spanish proficiency is a plus! Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Life insurance, Pet insurance, and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual - Spanish (preferred) Excellent Customer Service experience Dentrix and/or Eaglesoft experience (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Full-time Description Dental Billing / Medicaid Specialist (In-Office) Dearborn Heights, MI $21-$28/hour (based on experience) Full-Time | In-Office Only About Wave Dental Specialists Wave Dental Specialists is a trusted multi-specialty dental group serving the Livonia area, offering general dentistry, endodontics, periodontics, oral surgery, orthodontics and pediatric dentistry. We're growing and looking for a Dental Billing / Medicaid Specialist to join our Centralized Business Office (CBO) team. This is a critical in-office role responsible for accurate and timely submission, tracking, and resolution of Medicaid and insurance claims across our GP and multiple specialty departments. What You'll Do Submit and track all Medicaid pre-authorizations and claims accurately and on time. Follow up on outstanding claims and pre-authorizations until resolved. Process EOBs and remittance advices efficiently. Post payments and manage denials or adjustments. Maintain clear documentation of all account activities. Communicate with office staff and leadership regarding claim status and trends. Provide backup support to other billing team members as needed. What We're Looking For 3+ years of dental billing or insurance experience required Medicaid experience preferred Strong understanding of RCM (Revenue Cycle Management) processes High attention to detail and organizational skills Task-focused, dependable, and able to manage follow-up lists Experience with Open Dental is a plus Why You'll Love Working Here Be part of a supportive and experienced team that values accuracy and collaboration Competitive compensation with room for growth Comprehensive benefits package including: Health insurance Life insurance Paid time off & holidays Disability options 401(k) with company match Stable, full-time in-office role with consistent hours - no remote production pressure Join Us If you're a reliable and detail-oriented dental billing professional who enjoys being part of a close-knit team, we'd love to meet you. Apply today and help ensure our patients - and our practice - receive the best possible financial experience. Dental billing • Medicaid • Dental insurance • RCM • Dental claims • EOB posting • Open Dental • Insurance follow-up • Dental business office #indeedwavedp