Veterinary Receptionist
Medical receptionist job in Brandermill, VA
Sycamore Veterinary Hospital has an opportunity for a Veterinary Receptionist to join our team! Shift Details: Full-time position, working either three 12-hour shifts, four 10-hour shifts, or five 8-hour shifts. Clinic hours are Monday-Friday from 8am-6pm and Saturday from 8am-2pm.
For more than 30 years, Sycamore Vet has been proud to provide the most compassionate veterinary service to the Greater Richmond community. Our team of doctors and Licensed Veterinary Technicians bring a diverse knowledge of veterinary care to our patients and work together to give our patients the best possible care.
Benefits we offer:
* Industry leading pay
* Employee discount for veterinary care for your furry family members
* Medical, vision and dental benefits package for full-time employees
* 401k retirement plan options with company match for all staff over 21 years old
* A yearly scrub/uniform allowance for all employees
* Flexible schedule options
* Paid time off and paid holidays for full-time employees
* Short-term disability insurance provided to all full-time employees
* Life insurance and other benefit options are also available for full-time employees
* Education discount for all staff who desire to become an RVT/CVT/LVT through the Penn Foster Online program (some eligibility requirements)
* Free virtual yoga, fitness, and meditation classes for all employees
* Free virtual registered dietitian lead wellness, nutrition, and cooking classes for all employees
* Customized learning and developmental opportunities
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyPatient Care Representative
Medical receptionist job in Richmond, VA
Job DescriptionDescription:
We are seeking a highly organized and detail-oriented individual to join our team as a Patient Care Coordinator. The successful candidate will be responsible for various front desk and administrative duties to ensure smooth operations within our medical office. We offer a comprehensive benefits package and competitive compensation. This position will serve primarily one of our three Richmond offices and will rotate as needed for coverage throughout.
Key Responsibilities:
Check patients in upon arrival, ensuring that all patient information and insurance eligibility are updated and accurate.
Collect time-of-service payments for current and outstanding balances and copays.
Efficiently check patients out and process claims.
Answer phones promptly and professionally, assisting patients or directing calls to the appropriate person or department.
Schedule patient appointments accurately, utilizing EMR systems. (Athena preferred)
Check voicemails regularly throughout the day and promptly return calls, ensuring no delay in communication with patients.
Prepare patient charts for all doctors, including organizing and filing lab results from LabCorp and hospital records in our electronic medical records system (Athena).
Assist in other office for coverage as needed.
Requirements:
High school diploma or equivalent; additional education or certification in medical administration is a plus.
Proven experience in a medical office setting, preferably in a receptionist or administrative role.
Proficiency in using electronic medical records (EMR) systems, with experience in Athena being advantageous.
Strong organizational skills and attention to detail.
Excellent interpersonal and communication skills.
Ability to multitask and prioritize tasks effectively in a fast-paced environment.
Knowledge of medical billing procedures and insurance verification processes.
Flexibility to adapt to changing priorities and responsibilities.
Clinic Front Office Receptionist - Richmond, VA
Medical receptionist job in Richmond, VA
Clinia Front Office Receptionist/Administrative Assistant - Richmond, VA Schedule 8:30/9:00AM - 5:30/6:00PM About TASKids We focus on the individualized needs of the individual and work in concert with the family and others involved for cohesive services. Come be a part of the most innovative agency around.
Apply Now! Text or Call 949-541-4363 to Apply and Book Interview.
Required skills:
Front Office receptionist skills with strong admin and scheduling experience
Friendly, outgoing with focus on customer service. Enjoys working with children/pediatrics population
Bilingual - Spanish and English, preferred
Excellent phone skills - able to Multitask and screen call
Strong Team Player
Computer skills - Excel, Word, database management
Attention to detail
Maintains confidentiality and professional boundaries
Excellent Organization skills
Responsible, Accurate and Dependable
Meets all deadlines and works well independently
Maintain positive and enthusiastic attitude toward work
Problem solving skills
EMR and insurance knowledge a plus
NPA software experience is a plus
Duties:
Greeting/welcoming patients
Scheduling and checking in patients
Taking inquiry calls/collecting accurate information
Answering phones
Assisting with ensuring the clinic is organized
Liaison with clinical team to meet needs of clients and staff
Benefits Offered:
Hourly Pay Range $18.00 - $22.00 Depending on Experience and Education
Dental, Medical, Vision
We offer Paid Time Off and Health Benefits to full and Part Time Employees.
Apply Now! Text or Call 949-541-4363 to Apply and Book Interview.
Patient Concierge Representative - Adult Outpatient Pavilion - Days
Medical receptionist job in Richmond, VA
The Patient Concierge Representative coordinates and schedule appointments and be a primary point of contact for patients with initial consults/appointments, treatment plans (i.e. infusion, outpatient diagnostic services) for multiple locations and multiple services to include the following:
Reviews whether medical records are received, appointment lists or scanned documents are in order to ensure that all documents are available to support complete and thorough evaluation.
Interfaces with nursing staff regarding appropriateness of appointment and obtains preauthorization as required.
Monitors patient cancellations for appointments, processes cancellations in a timely manner, and where appropriate, utilizes wait lists to offer improved access to the clinics for new and established patients.
Provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect.
Schedules or reschedules initial consults/appointments, as appropriate, for multiple locations. Performs all aspects of the Patient Access Rep position, as needed.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of two (2) years of previous patient scheduling/registration work experience in a healthcare setting Strong customer service skills and patient/customer centered focus in positive manner in all situations Experience PREFERRED: Three (3) years' work experience with medical insurance, HMO, managed care, GE/IDX, Cerner order entry; appointment scheduling and medical terminology Education/training REQUIRED: High school graduate or equivalent Education/training PREFERRED: Associates or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field Independent action(s) required: Performs daily activities with minimal supervision. Functions in a self-directed manner to accomplish routine activities. Notifies management, immediately, of issues involving violation of VCUHS policies or procedures. Supervisory responsibilities (if applicable): N/A Additional position requirements: N/A Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 50-100 lbs. Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive), Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change Days
EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.
Auto-ApplyLead Front Desk Receptionist
Medical receptionist job in Richmond, VA
As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care.
Under general supervision of the HR Director, the Receptionist acts as first contact for all visitors; issuing visitor badges as appropriate, directing visitors and advising them of facility procedures and rules. The Receptionist will maintain the lobby area, assuring availability of daily newspapers and magazines, coffee station functionality and supplies, and cleanliness of the entrance area.
Shift - 8:30am-5pm Monday-Friday
Pay: $15.00-$17.00 per hour
Duties:
Answer incoming calls, page clinicians and staff, maintain appropriate notices to staff and residents via the intercom system; announce emergency and drill notices, and assist in collecting data related to drills
Connect all resident calls to appropriate resident phones, after verifying callers approval level
Ensure visitors sign in on appropriate confidentiality log; distribute visitor badges, and ensure visitors entering facility units are on approved lists
Maintain current log books for all functions requiring tracking, i.e. keys, vehicles, sign-outs, cabs, court scheduling, appointment announcements etc.
Maintain meal ticket process and sales
Maintain professional relationships with fellow employees in a courteous, friendly manner
Conduct all work activities with respect for the rights and wishes of residents, visitors, families and fellow employees
Maintain confidentiality of facility and resident information at all times
Competencies:
Excellent customer service skills; excellent verbal and writing skills
Ability to follow policies and procedures closely, especially related to residential safety standards and phone call practices
Capable of multi-tasking in a high energy environment
Ability to maintain public customer service in a professional, friendly, calm and courteous manner; ability to manage difficult customer service situations
Microsoft Office Applications knowledge (Windows e-mail, Excel, Word, etc.)
Physical Demands:
The employee must have the ability to: speak and hear, sit, climb, balance, stoop, kneel, crouch, and reach with their hands and arms. Wear personal protective equipment, when necessary. The employee must have the ability to frequently lift and move up to 15 lbs.
Requirements:
High School diploma or GED required, OR certificate from college or technical school
Previous experience as a receptionist, greeter, clerical assistance, or similar role
Job Type: Full-time
Benefits:
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Schedule:
8 hour shift
Day shift
Holidays
Monday to Friday
Overtime
Application Question(s):
Please confirm you are available to work the 8:30am-5pm shift Monday-Friday, by entering "Yes", below.
Please provide a range of your hourly salary expectations for this role.
Education:
High school or equivalent (Preferred)
Experience:
customer service: 1 year (Required)
Work Location: In person
Patient Communication Representative
Medical receptionist job in Richmond, VA
Full-time Description
The Atlantic Vision Partners Way
At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love - helping our patients see more clearly! We provide our employees with continued support through:
· On-Site Training
· Unlimited career growth opportunities within our 45 clinics in Virginia, North Carolina, and Tennessee,
· Paid Certified Accreditations, and
· Unmatched resources like in-house tools to help serve our patients.
Your Mission
As a Patient Communication Representative, you will serve as the first line of contact for our community with our practices. You will play a key role in ensuring that patients are greeted on the phone with a kind, courteous, and professional demeanor. You help patients with smooth scheduling. You strive to master the art of great customer service and patient interaction.
Come where you can flourish!
What You'll Do
Answer inbound calls promptly and professionally.
Provide information about the eye care services offered, office hours, and other general inquiries.
Book and confirm eye exams, consultations, and follow-up appointments based on patient needs and doctor availability.
Reschedule or cancel appointments as requested by patients.
Accurately enter and update patient information, including contact details and medical history, into the system.
Verify and process insurance details, including pre-authorizations if required.
Address patient concerns and questions with empathy and professionalism.
Resolve any issues related to appointments or services.
Document call details and patient interactions in the system.
Coordinate with office staff to manage patient flow and ensure smooth operations.
Adhere to privacy and confidentiality regulations to protect patient information.
Follow office protocols and procedures to maintain high standards of service.
Requirements
High school diploma, GED or equivalent certification
At least 2 years customer service experience or 2 years of call center experience
Experience in a healthcare setting, especially in ophthalmology or optometry, is a plus.
Excellent verbal and written communication skills.
Ability to convey information clearly and professionally.
Strong interpersonal skills with a focus on patient satisfaction.
Ability to handle difficult situations and resolve conflicts effectively.
Proficiency with computer systems and software, including appointment scheduling software and electronic health records (EHR).
Familiarity with telephone systems and standard office equipment.
Strong organizational skills with the ability to manage multiple tasks and prioritize effectively.
Attention to detail for accurate appointment scheduling and data entry.
Ability to troubleshoot issues related to scheduling, patient inquiries, and system problems.
Understanding of and adherence to privacy regulations and confidentiality standards, especially concerning patient information.
Ability to work collaboratively with other team members and healthcare professionals.
Willingness to adapt to changes in procedures, schedules, and patient needs.
Medical Receptionist
Medical receptionist job in Mechanicsville, VA
OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking an experienced Medical Receptionist, PRN, to join our team!
The Medical Receptionist serves as the first point of contact for patients and visitors and performs administrative duties, monitors office procedures, resolves problems, and assists with office operations. This position may also be responsible for insurance verifications/authorizations, patient scheduling and working with the clinic director to ensure smooth operations.
Primary Functions & Accountabilities
Maintain the registration desk, answer phone lines, and schedule appointments
Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays
Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.)
Provide general office assistance including purchasing of office supplies, maintenance of office equipment.
Coordinate with billing office on collections and balancing payments.
Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service.
Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients
Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account
Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed
Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information
Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service
Ability to work flexible schedules to meet clinic needs
Knowledge, Skills & Abilities
Must be able to multi-task with a strong sense of responsibility and initiative
Strong written and verbal communication and interpersonal skills
Exceptional customer service skills and focus
Must be comfortable assessing situations and resolving or escalating as required
Able to establish/maintain effective working relationships with patients, staff payers and team members
Strong working knowledge with insurance authorizations, limitations/coverage, eligibility, billing, insurance regulations, insurance benefits and appeal processes
Must be able to understand and explain most insurance and billing questions as it pertains to the patient
Position Requirements
High school diploma or equivalent
One year of relevant office experience; Medical office experience preferred
Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy
This organization participates in E-Verify. Esta organizacion participa en E-Verify.
Front Desk Specialist
Medical receptionist job in Richmond, VA
Join Our Friendly and Supportive Endocrinology Practice!
Are you looking for an opportunity to be part of a welcoming and collaborative medical team? Our busy and expanding Endocrinology practice in Richmond's West End is searching for a highly-organized, personable, and energetic individual to join us as a Medical Front Desk Associate.
Key Responsibilities of the Front Desk Associate include:
- Greet and assist patients with check-in and check-out
- Schedule appointments efficiently
- Process co-payments
- Answer and direct phone calls
- Handle pre-authorizations and manage referrals
- Enter patient demographic information
- Perform other general office tasks as needed
Qualifications for the Medical Front Desk Associate include:
- Previous experience in a medical office setting (preferred)
- Strong computer proficiency
- Excellent communication and multitasking skills
- Friendly and outgoing demeanor
- Familiarity with eClinicalWorks (a plus)
We offer a competitive compensation and benefits package to the right candidate. If you are a team player with a passion for patient care, we encourage you to apply!
Patient Services Coordinator Home Health - Full-time
Medical receptionist job in Petersburg, VA
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
* Must possess a high school diploma or equivalent.
* Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
* Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyPatient Services Coordinator Home Health - Full-time
Medical receptionist job in Petersburg, VA
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
Must possess a high school diploma or equivalent.
Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyFront Desk Patient Coordinator
Medical receptionist job in Mechanicsville, VA
Job DescriptionWe are a leading podiatry office committed to delivering outstanding care and service to our patients. Our team is dedicated, compassionate, and always striving for excellence. We are looking for a Patient Coordinator who shares our values and goals.
KEY RESPONSIBILITIES:
Greet patients warmly and professionally, addressing their needs with empathy and efficiency.
Be open to learning and performing new tasks that may arise, adapting to the dynamic needs of the workplace.
Ensure the reception and processing of established and new patients, including gathering and verifying personal and insurance information.
Present patients with the HIPAA Notice of Privacy Practices and ensure proper documentation.
Assist patients with medical history and consent forms, ensuring all paperwork is completed and confidentiality is maintained.
Conduct insurance verification and handle related documentation.
Enter patient information into the electronic health record (EHR) system while maintaining data security.
Confirm and schedule patient appointments, providing necessary appointment details.
Notify medical staff of patient arrivals and hand over completed paperwork as needed.
Address patient inquiries and provide relevant informational materials about the practice.
Conduct end-of-visit procedures, ensuring patients receive all necessary follow-up information.
QUALIFICATIONS:
Previous experience in a similar role, preferably in a podiatry or healthcare office.
We are a leading podiatry office committed to delivering outstanding care and service to our patients. Our team is dedicated, compassionate, and always striving for excellence. We are looking for a Patient Coordinator who shares our values and goals.
The Front Desk Coordinator will be responsible for providing exemplary patient services, managing the reception area, and maintaining patient confidentiality in compliance with HIPAA regulations. This role involves handling all necessary information and paperwork efficiently and serving as the first point of contact for new and returning patients. The candidate should demonstrate strong organizational skills and the ability to create and manage Standard Operating Procedures (SOPs) effectively.
Front Desk
Medical receptionist job in Mechanicsville, VA
Job DescriptionDescription:
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
As the Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements:
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Front of House Receptionist
Medical receptionist job in Williamsburg, VA
Rob Peetoom Williamsburg
Join our dynamic crew in Williamsburg, Brooklyn, as the welcoming face of our vibrant Rob Peetoom location. This isn't just a job; it's an opportunity to immerse yourself in the vibrant world of beauty and style, with a brand that boasts both local charm and international acclaim.
Who are we?
From our beginnings in 1969, Rob Peetoom has paved the way in the beauty industry, establishing a benchmark for top-tier services, expert stylists, and unparalleled salon experiences. Rooted in the belief that your hair should reflect your unique personality and lifestyle, we've cultivated a culture where looking good means feeling great. Our journey has taken us from our humble beginnings in the Netherlands to an international presence, including 10 locations in the Netherlands, three hair spas in Bali, and renowned academies spanning all three countries.
We pride ourselves not only on our exceptional services but also on our commitment to education and community. Our founder is passionately involved in establishing a non-profit beauty school in Indonesia, empowering locals with valuable skills. Meanwhile, our CEO, Rochelle Peetoom, is spearheading initiatives for organic, quality growth, with a keen eye on expanding our reach to places like Milan.
In 2018, we brought our signature style and expertise to the heart of Brooklyn's trendsetting Williamsburg neighborhood. Join us as we continue to redefine beauty standards and make a positive impact on both our industry and the communities we serve.
What is the role?
As the Front of House Receptionist, you'll be the welcoming face of our salon, ensuring every guest feels valued and at ease from the moment they walk through our doors. Your role is crucial in shaping the first impression of our salon, managing appointments, and providing exceptional customer service. You'll coordinate the flow of clients, support our stylists, and maintain the overall atmosphere of our space. Your attention to detail, friendly demeanor, and organizational skills will help create a seamless and enjoyable experience for our guests. If you're passionate about delivering outstanding service and being a key part of a dynamic team, this is the perfect opportunity for you.
Key Responsibilities:
Maintain Professionalism: Uphold a professional appearance and a friendly, welcoming, and solution-oriented attitude toward clients and employees.
Salon Operations: Oversee daily salon operations, including opening and closing procedures. Ensure that throughout the day, details and tasks are attended to in order of priority.
Scheduling Expertise: Learn, master, and utilize our software, Zenoti, to manage appointments efficiently. Be keen to learn and observe employees' individual booking needs and preferences, upsell services, rebook appointments, and continuously optimize the book.
Client Interaction: Welcome clients, answer phone calls, manage payments, and handle client inquiries.
Sales & Promotions: Demonstrate a commercial mindset with motivation to sell, inform clients, and boost seasonal promotions.
Salon Upkeep: Ensure the salon is kept neat and clean, adhering to high standards of maintenance. Maintain fresh flowers and ensure there is always enough stock of essentials like toilet paper, coffee, and prosecco.
Team Leadership: Lead and guide salon assistants, fostering a supportive environment.
Efficiency Support: Create a smoothly run salon environment where stylists can perform their best work.
Flexible Availability: Ability to work a flexible schedule, including weekends and nights.
Customer Service: Handle customer complaints with grace and professionalism.
Organizational Skills: Exhibit excellent organizational and communication skills.
Industry Experience: Previous salon experience is preferred, along with a passion for the beauty industry. You also must have experience with Zenoti, or a similar booking system.
Work Hours: This role can be full-time or part-time, depending on your availability.
Compensation and Benefits:
Hourly Wage: $18 per hour.
Product Discounts: Enjoy exclusive discounts on our premium products.
Complimentary Services: Receive complimentary salon services as part of our employee appreciation program.
Professional Development: Opportunities for ongoing training and career growth within our expanding company.
Work Environment: Be part of a supportive and vibrant team in a stylish and professional setting.
Flexible Schedule: Options for full-time or part-time work to suit your availability.
Sick Pay: Sick pay is covered.
Vacation Pay: Vacation pay is available for full-time employees.
How to Apply:
Think you'd be a great fit? Send us your resume with a cover letter using the button below or send your resume to ***************************.
Rob Peetoom is committed to equal employment opportunities and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status.
Apply now
Easy ApplyFront Office Support
Medical receptionist job in Glen Allen, VA
We have many opportunities available on our other career site pages. Click here to link to our careers page!
At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE!
Do YOU have what it takes to be a Diamonds Direct RHINO??
With the Diamonds Direct Front Desk Professional, we are looking for a RHINO that will provide a luxurious experience from the very first interaction with our customers. After all, our customer experience is what sets us apart from our competitors.
What is the Upside?
· Investment in your career development
· Empowering you to take control of YOUR own career path within Diamonds Direct
· Exposure to all other departments within our organization
· A family-oriented culture unlike any other
· Encouraging environment that promotes teamwork and furthering education within the jewelry industry
What does it take to be a Front Desk Professional?
· Always keeping the customer first and providing top notch, luxurious experience
· The ability to build long-term relationships with your customers (Once a Diamonds Direct customer, we hope for them to remain a customer for LIFE)
· Well organized and a keen eye for detail
· Ability to multi-task
· Professional demeanor and appearance
· A natural talent for customer service
· Ability to maintain composure in a high pressure, fast-paced environment
Requirements
· Previous customer service/front desk experience
o Experience in a luxury retail environment preferred
· Excellent oral communication skills
· Proficient computer skills
· Must be able to work Saturdays
Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!
Auto-ApplyFront Desk Receptionist - Williamsburg, VA
Medical receptionist job in Williamsburg, VA
Job DescriptionBenefits:
Competitive salary
Wellness resources
Paid time off
Benefits/Perks
Great Work Environment
Competitive Compensation
We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families.
Responsibilities:
Greet and welcome veterans, visitors, and staff in a courteous and professional manner.
Verify patient demographics and provide intake forms.
Manage the appointment calendar and sign-in sheets efficiently.
Assist veterans with completing necessary forms and paperwork as needed.
Perform basic screening checks such as temperature or blood pressure checks
Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed.
Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing
Maintain a clean and organized office space.
Order office supplies and keep inventory of stock
Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations.
Answer phone calls and emails promptly and direct them to the appropriate person or department.
Maintain office security by following safety procedures and controlling access via the reception desk
Adhere to all HIPAA regulations and patient confidentiality guidelines.
Qualifications/Requirements:
High school diploma or higher.
Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred.
Proven experience as a receptionist or in a customer service role.
Excellent communication and interpersonal skills.
Strong organizational and multitasking abilities.
Sensitivity and empathy towards veterans and their unique needs.
Excellent customer service skills
Attention to detail
This is a part-time position providing 15-20 hours a week.
Receptionist / Front Desk Kennel support
Medical receptionist job in Williamsburg, VA
Seeking a friendly, organized, and customer oriented individual to work at the front desk of a busy kennel. Tasks to include: answering phone calls, booking boarding/daycare dates, interacting with the customers and their pets; calling veterinarian offices to confirm vaccinations, providing information on additional services (dog walking, bathing, daycare, etc.). Light housekeeping is also expected (maintain the lobby, help with laundry, etc.)
Front desk support is highly interactive with dogs and cats & helping customers drop off and pick up. Support with doggy daycare as needed.
Full time 4 days per week with occasional Saturday or Part Time mornings/ afternoon shift; experience preferred
If you love working with animals and are customer oriented- this job is for you!
Requirements
Responsible, friendly and outgoing
Able to multi-task and be highly organized
Prioritize customer needs
Able to use computer software and payment system
Able to perform manual labor tasks such as but not limited to sweeping, mopping, and general cleaning
Work with many different types of dogs and cats
Able to work weekends and holidays
Medical Office Receptionist
Medical receptionist job in Williamsburg, VA
Benefits:
401(k) matching
Dental insurance
Health insurance
Paid time off
We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office, and maintaining the best office practices.
Your Responsibilities( to name a few):
Welcoming/Greeting Patients and Visitors in the Practice
Scheduling Office Appointments
Overseeing multiple physicians schedules
Answering Multiple Phone Lines
Obtaining revenue, such as collecting co-pays and patient balances
Optimizing Patient Satisfaction
What we are looking for:
1+ years experience in a Medical Setting
You're compassionate about helping others
You're team focused
Your work ethics are exemplary
Good-to-have-Skills:
Attention to patient care
Flexibility
Detailed orientated
Quality Focused
Trustworthy
Required/Desirable Skills:
Proficient with technology
Experience with EMR Systems
Ability to de-escalate distributive patient behaviors
Perks:
Paid time off
Yearly scrub allowance
Retirement Plan offered with a percentage match
Paid Holidays
Continuous Education opportunities
Our team is excited to have you join us! Please submit your resume with references. In the subject line please state ", I read the job description". We look forward to hearing from you.
Welcome Center Front Desk Coordinator
Medical receptionist job in Williamsburg, VA
DEPARTMENT: King's Creek Tour DeskTITLE: Coordinator
REPORTS TO: Office Manager, Tour Desk
WHO WE ARE
Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia - Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration.
An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company's exceptional customer service and dedication to our owners and guests.
As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible.
Click
here
to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team?
JOB DESCRIPTION SUMMARY
The position is responsible for overseeing the daily operations of the Welcome Center and Tour Reception desk(s). Present a cordial and professional manner to guests and provide excellent customer service maintaining a pleasant working atmosphere.
DUTIES AND RESPONSIBILITIES
Perform all operational opening and closing functions for the Welcome Center and/or Tour Reception desks
Reconfirm arrivals via phone and prepare arrival packets
Update guest demographic information in SPI
Check in all guests arriving on “mini vac” packages
Qualify guests upon arrival
Obtain referrals from tours and “mini vac” arrivals
Distribute gifting premiums to pre-gifted tours
Greet all inbound tours
Record sales attendance
Resolve concerns/challenges related to tour qualifications and gifting eligibility, distribute gifts as appropriate
Perform audits of premiums to ensure control of inventory
Check in/out tours, data enter sales personnel and update tour information in SPI
Perform data entry audits of tour information and distribution of gifts in SPI for accuracy
Sell tickets & make reservations at area restaurants and attractions
Send daily recap reports
Promote and encourage a teamwork environment daily
Participate in company trainings as requested
Cover other tour desks and locations if necessary or as seasonal volume shifts
Provide excellent hospitality and customer service to all property guests
Maintain open and positive communication with other site departments such as sales, marketing, and operations to ensure resolution of any customer issues
Perform other related duties & special projects as requested by manager
Maintain an appropriate and neat appearance of the daily uniform
KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED
HS Diploma or GED equivalent. Significant experience may substitute for education
Ability to establish priorities, work independently, and proceed with objectives
Ability to communicate effectively, both orally and in writing
Excellent computer skills to include MS Office
Attention to detail
Positive and friendly attitude
Maintain an organized and professional workspace
Excellent work ethic to include dependability, ownership of tasks to completion, appropriate sense of urgency, willingness to assist others and trustworthiness
Flexibility on availability - the ability to switch work schedule based on seasonal volume and/or coverage for co-workers
Ability to adapt to changing environment
OPTIONAL SKILLS A PLUS
Knowledge of Spinnaker Resorts and/or the timeshare industry
Hospitality experience a plus
Prior experience in sales/customer service
WORKING CONDITIONS AND ENVIRONMENT
Physical Demands:
Primary functions require sufficient physical ability and mobility to work in a front desk setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull up to 30 pounds of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate information.
Vacation:
Vacation is generally unavailable during peak time.
Memorial Day through Labor Day
Working Conditions:
Full time position.
Varied work schedules to include evening, holiday, and weekend hours. Occasional overtime may be required based on business demands.
Environment:
Work is performed primarily in a fast-paced environment with frequent interruptions.
BENEFITS (if eligible)
Weekly Pay and Direct Deposit
Health Insurance (Medical/Vision/Dental)
Company-Paid Life Insurance
Paid Time Off (PTO) Program
Paid Vacation and Holiday Pay
401 (K) Retirement Plan with a Company Match (based on eligibility)
Employee Wellness Programs
Fitness Center Reimbursement
Ongoing Professional Development Opportunities
Employee Family & Friends Discounted Stays
Various Employee Discounts (Local Businesses and National Retailers)
Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party)
Company-Supplied Uniforms and Equipment (Applicable Positions)
Flexible Work Schedules
Front Desk Specialist - Richmond - Endocrinology
Medical receptionist job in Richmond, VA
Job Description
Join Our Friendly and Supportive Endocrinology Practice!
Are you looking for an opportunity to be part of a welcoming and collaborative medical team? Our busy and expanding Endocrinology practice in Richmond's West End is searching for a highly-organized, personable, and energetic individual to join us as a Medical Front Desk Associate.
Key Responsibilities of the Front Desk Associate include:
- Greet and assist patients with check-in and check-out
- Schedule appointments efficiently
- Process co-payments
- Answer and direct phone calls
- Handle pre-authorizations and manage referrals
- Enter patient demographic information
- Perform other general office tasks as needed
Qualifications for the Medical Front Desk Associate include:
- Previous experience in a medical office setting (preferred)
- Strong computer proficiency
- Excellent communication and multitasking skills
- Friendly and outgoing demeanor
- Familiarity with eClinicalWorks (a plus)
We offer a competitive compensation and benefits package to the right candidate. If you are a team player with a passion for patient care, we encourage you to apply!
Patient Services Coordinator/Receptionist
Medical receptionist job in Williamsburg, VA
We're Looking For A Front Desk Receptionist To Join Our Team
Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you!
At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work.
Come where you can flourish!
The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic.
We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more).
Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
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