Medical receptionist jobs in Mechanicsville, VA - 212 jobs

Company: Commonwealth Eye Care Associates Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Henrico, VA A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. Perks: * Full Benefits Package - Medical, Vision, Dental and Life Insurance * 401k + Employer Matching * Paid Time Off and Paid Holidays * Paid Maternity Leave * Optical Education Reimbursement * Competitive Base Pay If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Over the last 20 years, Physical Therapy Solutions has served the greater Richmond area's Physical Therapy needs, focusing on putting our patients' needs first. With three locations, Richmond, Glen Allen, and Mechanicsville, our physical therapists have advanced degrees in specialty orthopedic care from head to toe. We combine compassionate effort with the best technology to ensure the best results in the shortest possible time for our patients. This position can be Full-Time or Part-Time with flexible hours ! Competitive compensation Excellent benefits package including health, dental, vision, 401k, and generous Paid Time Off Multiple opportunities for professional development, specialization, and leadership Family-friendly work environment Employee Assistance Program (EAP) Employee discount plans Investment from a company that wants you to succeed and thrive Get to interact with excellent support staff and much more! Job Description Greet patients and provide outstanding customer service Verify current personal and financial information Maintain patient charts and electronic medical records Verify insurance benefits Answer phones, electronic scheduling, and data entry Coordinating the care for each patient from initial evaluation to discharge Qualifications High school graduate or equivalent 1+ years of previous medical front office experience Proficient in Word and Excel Previous experience with medical software preferred Available and flexible with your hours Close attention to detail Great time management and organizational skills Team player attitude and energetic with a focus on excellent customer service Excellent in-person and phone customer service

OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking an experienced Medical Receptionist, PRN, to join our team! The Medical Receptionist serves as the first point of contact for patients and visitors and performs administrative duties, monitors office procedures, resolves problems, and assists with office operations. This position may also be responsible for insurance verifications/authorizations, patient scheduling and working with the clinic director to ensure smooth operations. Primary Functions & Accountabilities Maintain the registration desk, answer phone lines, and schedule appointments Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.) Provide general office assistance including purchasing of office supplies, maintenance of office equipment. Coordinate with billing office on collections and balancing payments. Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service. Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service Ability to work flexible schedules to meet clinic needs Knowledge, Skills & Abilities Must be able to multi-task with a strong sense of responsibility and initiative Strong written and verbal communication and interpersonal skills Exceptional customer service skills and focus Must be comfortable assessing situations and resolving or escalating as required Able to establish/maintain effective working relationships with patients, staff payers and team members Strong working knowledge with insurance authorizations, limitations/coverage, eligibility, billing, insurance regulations, insurance benefits and appeal processes Must be able to understand and explain most insurance and billing questions as it pertains to the patient Position Requirements High school diploma or equivalent One year of relevant office experience; Medical office experience preferred Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy This organization participates in E-Verify. Esta organizacion participa en E-Verify.

Full-time Description We are seeking a highly organized and detail-oriented individual to join our team as a Patient Care Coordinator. The successful candidate will be responsible for various front desk and administrative duties to ensure smooth operations within our medical office. We offer a comprehensive benefits package and competitive compensation. This position will serve primarily one of our three Richmond offices and will rotate as needed for coverage throughout. Key Responsibilities: Check patients in upon arrival, ensuring that all patient information and insurance eligibility are updated and accurate. Collect time-of-service payments for current and outstanding balances and copays. Efficiently check patients out and process claims. Answer phones promptly and professionally, assisting patients or directing calls to the appropriate person or department. Schedule patient appointments accurately, utilizing EMR systems. (Athena preferred) Check voicemails regularly throughout the day and promptly return calls, ensuring no delay in communication with patients. Prepare patient charts for all doctors, including organizing and filing lab results from LabCorp and hospital records in our electronic medical records system (Athena). Assist in other office for coverage as needed. Requirements High school diploma or equivalent; additional education or certification in medical administration is a plus. Proven experience in a medical office setting, preferably in a receptionist or administrative role. Proficiency in using electronic medical records (EMR) systems, with experience in Athena being advantageous. Strong organizational skills and attention to detail. Excellent interpersonal and communication skills. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Knowledge of medical billing procedures and insurance verification processes. Flexibility to adapt to changing priorities and responsibilities. Salary Description $22

About Us Excelsia Injury Care provides management services to a network of healthcare companies, supporting them in delivering comprehensive rehabilitation, diagnostic, surgical, and pain management services for individuals affected by post-traumatic neuro-musculoskeletal injuries. With 95 locations across Idaho, Illinois, Maryland, Missouri, Nevada, New Jersey, Pennsylvania, Utah, and Virginia, we ensure accessible, high-quality care tailored to each patient's unique needs. Our providers are leaders in personal injury and workers' compensation care, with a proven track record of helping patients recover and reach their maximum recovery potential. Our mission is to restore quality of life through patient-centric care, supporting those injured in motor vehicle or work-related accidents. We take an interdisciplinary approach, ensuring patients receive coordinated care from evaluation through treatment, with the goal of achieving optimal recovery outcomes. Founded on the values of respect and trustworthiness, we are committed to delivering services that adhere to the highest legal, regulatory, and ethical standards. As responsible corporate citizens, we integrate environmental, social, and governance (ESG) considerations into our business practices, ensuring that we positively impact the healthcare companies we serve, our employees, and the communities we reach. Bilingual ability in Spanish and English required. Job Duties Provide administrative support to departmental physicians/supervisor/manager/administrators to include receiving and disseminating of telephone/fax messages in a timely and appropriate manner using clinic and your name Provide consistent support/coverage as needed per departmental policy Direct patients, families, and visitors to appropriate medical treatment areas in a sensitive and caring manner Assist with the distributing of reports, records, and messages maintaining patient and clinic confidentiality Assist with maintaining internal/external supply inventory Maintain on-site presence during business hours Comply with Micro MD and BSO departmental billing functions. Post patient charges and payments Assist Manager by coordinating, reviewing, and preparing clinic charts for patient appointments as per departmental policy Maintain the office in a neat and orderly fashion. Assist in maintaining a safe environment Assist Manager and District Manager in completing request for medical records and any and all requests Maintain charts in proper order, inserting forms and reports in the appropriate location, making certain all forms as well as dictations are completed Copy materials, obtains mail when requested. Initiates, prepares, updates forms, reports, and records on a routine basis Respond to corporate/physician/patient/family/attorney, inter/intra departmental general inquiries and ambiguous situations Utilize QIP principles/techniques for organizational change and systems modification Operate and maintain pertinent office machines/equipment to include fax, computers, copiers, etc. Assist with the collection, sorting and distribution of departmental mail/correspondences/ faxes/phone messages in a timely manner Perform other duties and assignments as directed and/or necessary Interview patients / collects information and enters into computer Ensure patients' paperwork and Micro MD match Verify insurance and documents in computer using account case notes Explain Excelsia Injury Care paperwork to patients and ensure they understand. Witness patient signatures Maintain office in neat and orderly manner Scanning and uploading paperwork to the EHR, if applicable Other duties as assigned Minimum Requirements High school diploma or GED equivalent 6 months+ of medical experience in an administrative physician office setting Previous computer skills to include data entry, Word, Outlook, etc. Additional Skills/Competencies Ability to handle multiple tasks and responsibilities Basic telephone and computer skills Tact and skill in patient management Excellent communication and organizational skills Basic understanding of medical office procedures Ability to effectively interact with doctors, patients and co-workers Ability to triage patients, taking basic vitals (blood pressure, pulse and respiration) Physical/Mental Requirements Sitting, standing, walking, reaching above shoulder length, working with body bent over at waist, working in kneeling position, climbing stairs, climbing ladders, working with arms extended at shoulder length, lifting maximum of 20 lbs. Why work for Excelsia Injury Care? We offer a competitive salary, a great and stable work environment as well as amazing benefit package! Offered Benefits include: Medical, Dental and Vision plans through CareFirst with PPO And HSA options available the first of the month after your hire date. Rich leave benefits including PTO that is accrued starting on your first day of work, 8 company-recognized paid holidays plus a floating holiday, and 5 days of sick leave each calendar year. Employee Assistance Program, Earned Wage Access, and Employee Assistance Fund. Discounts on shopping and travel perks through WorkingAdvantage. 401(k) retirement plan with employer match. Paid training opportunities and Education Assistance Program. Employee Referral Bonus Program Diversity Statement Excelsia Injury Care is an equal opportunity employer. We commit to a policy of nondiscrimination and equal opportunity for all employees and qualified applicants without regard to race, color, religion, creed, gender, pregnancy or related medical conditions, age, national origin or ancestry, physical or mental disability, genetic predisposition, marital, civil union or partnership status, sexual orientation, gender identity, or any other consideration protected by federal, state or local laws.

The Patient Concierge Representative coordinates and schedule appointments and be a primary point of contact for patients with initial consults/appointments, treatment plans (i.e. infusion, outpatient diagnostic services) for multiple locations and multiple services to include the following: Reviews whether medical records are received, appointment lists or scanned documents are in order to ensure that all documents are available to support complete and thorough evaluation. Interfaces with nursing staff regarding appropriateness of appointment and obtains preauthorization as required. Monitors patient cancellations for appointments, processes cancellations in a timely manner, and where appropriate, utilizes wait lists to offer improved access to the clinics for new and established patients. Provides quality customer service to patients of all ages, their families, visitors, medical staff, clinicians and co-workers, ensuring that everyone will be treated courteously, quickly and with respect. Schedules or reschedules initial consults/appointments, as appropriate, for multiple locations. Performs all aspects of the Patient Access Rep position, as needed.Licensure, Certification, or Registration Requirements for Hire: N/A Licensure, Certification, or Registration Requirements for continued employment: N/A Experience REQUIRED: Minimum of two (2) years of previous patient scheduling/registration work experience in a healthcare setting Strong customer service skills and patient/customer centered focus in positive manner in all situations Experience PREFERRED: Three (3) years' work experience with medical insurance, HMO, managed care, GE/IDX, Cerner order entry; appointment scheduling and medical terminology Education/training REQUIRED: High school graduate or equivalent Education/training PREFERRED: Associates or Bachelor's Degree in Accounting, Finance, Business Administration, Healthcare Administration or closely related field Independent action(s) required: Performs daily activities with minimal supervision. Functions in a self-directed manner to accomplish routine activities. Notifies management, immediately, of issues involving violation of VCUHS policies or procedures. Supervisory responsibilities (if applicable): N/A Additional position requirements: N/A Age Specific groups served: N/A Physical Requirements (includes use of assistance devices as appropriate): Physical: Lifting 50-100 lbs. Activities: Prolonged standing, Prolonged sitting, Frequent bending, Walking (distance), Climbing (steps, ladder, other), Reaching (overhead, extensive, repetitive), Repetitive motion Mental/Sensory: Strong recall, Reasoning, Problem solving, Hearing, Speak clearly, Write legibly, Reading, Logical thinking Emotional: Fast pace environment, Steady pace, Able to handle multiple priorities, Frequent and intense customer interactions, Noisy environment, Able to adapt to frequent change Days EEO Employer/Disabled/Protected Veteran/41 CFR 60-1.4.

Job Description Join Our Friendly and Supportive Endocrinology Practice! Are you looking for an opportunity to be part of a welcoming and collaborative medical team? Our busy and expanding Endocrinology practice in Richmond's West End is searching for a highly-organized, personable, and energetic individual to join us as a Medical Front Desk Associate. Key Responsibilities of the Front Desk Associate include: - Greet and assist patients with check-in and check-out - Schedule appointments efficiently - Process co-payments - Answer and direct phone calls - Handle pre-authorizations and manage referrals - Enter patient demographic information - Perform other general office tasks as needed Qualifications for the Medical Front Desk Associate include: - Previous experience in a medical office setting (preferred) - Strong computer proficiency - Excellent communication and multitasking skills - Friendly and outgoing demeanor - Familiarity with eClinicalWorks (a plus) We offer a competitive compensation and benefits package to the right candidate. If you are a team player with a passion for patient care, we encourage you to apply!

Full-time Description The Atlantic Vision Partners Way At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love - helping our patients see more clearly! We provide our employees with continued support through: · On-Site Training · Unlimited career growth opportunities within our 45 clinics in Virginia, North Carolina, and Tennessee, · Paid Certified Accreditations, and · Unmatched resources like in-house tools to help serve our patients. Your Mission As a Patient Communication Representative, you will serve as the first line of contact for our community with our practices. You will play a key role in ensuring that patients are greeted on the phone with a kind, courteous, and professional demeanor. You help patients with smooth scheduling. You strive to master the art of great customer service and patient interaction. Come where you can flourish! What You'll Do Answer inbound calls promptly and professionally. Provide information about the eye care services offered, office hours, and other general inquiries. Book and confirm eye exams, consultations, and follow-up appointments based on patient needs and doctor availability. Reschedule or cancel appointments as requested by patients. Accurately enter and update patient information, including contact details and medical history, into the system. Verify and process insurance details, including pre-authorizations if required. Address patient concerns and questions with empathy and professionalism. Resolve any issues related to appointments or services. Document call details and patient interactions in the system. Coordinate with office staff to manage patient flow and ensure smooth operations. Adhere to privacy and confidentiality regulations to protect patient information. Follow office protocols and procedures to maintain high standards of service. Requirements High school diploma, GED or equivalent certification At least 2 years customer service experience or 2 years of call center experience Experience in a healthcare setting, especially in ophthalmology or optometry, is a plus. Excellent verbal and written communication skills. Ability to convey information clearly and professionally. Strong interpersonal skills with a focus on patient satisfaction. Ability to handle difficult situations and resolve conflicts effectively. Proficiency with computer systems and software, including appointment scheduling software and electronic health records (EHR). Familiarity with telephone systems and standard office equipment. Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. Attention to detail for accurate appointment scheduling and data entry. Ability to troubleshoot issues related to scheduling, patient inquiries, and system problems. Understanding of and adherence to privacy regulations and confidentiality standards, especially concerning patient information. Ability to work collaboratively with other team members and healthcare professionals. Willingness to adapt to changes in procedures, schedules, and patient needs.

Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.

Job DescriptionWe are a leading podiatry office committed to delivering outstanding care and service to our patients. Our team is dedicated, compassionate, and always striving for excellence. We are looking for a Patient Coordinator who shares our values and goals. KEY RESPONSIBILITIES: Greet patients warmly and professionally, addressing their needs with empathy and efficiency. Be open to learning and performing new tasks that may arise, adapting to the dynamic needs of the workplace. Ensure the reception and processing of established and new patients, including gathering and verifying personal and insurance information. Present patients with the HIPAA Notice of Privacy Practices and ensure proper documentation. Assist patients with medical history and consent forms, ensuring all paperwork is completed and confidentiality is maintained. Conduct insurance verification and handle related documentation. Enter patient information into the electronic health record (EHR) system while maintaining data security. Confirm and schedule patient appointments, providing necessary appointment details. Notify medical staff of patient arrivals and hand over completed paperwork as needed. Address patient inquiries and provide relevant informational materials about the practice. Conduct end-of-visit procedures, ensuring patients receive all necessary follow-up information. QUALIFICATIONS: Previous experience in a similar role, preferably in a podiatry or healthcare office. We are a leading podiatry office committed to delivering outstanding care and service to our patients. Our team is dedicated, compassionate, and always striving for excellence. We are looking for a Patient Coordinator who shares our values and goals. The Front Desk Coordinator will be responsible for providing exemplary patient services, managing the reception area, and maintaining patient confidentiality in compliance with HIPAA regulations. This role involves handling all necessary information and paperwork efficiently and serving as the first point of contact for new and returning patients. The candidate should demonstrate strong organizational skills and the ability to create and manage Standard Operating Procedures (SOPs) effectively.

As a leading Residential Treatment Center in the Greater Richmond area, Hallmark Youthcare treats adolescents with emotional and behavioral issues triggered by trauma. Treatment is provided in a warm and friendly environment by a group of well-trained, highly motivated staff that takes pride in delivering quality care. Under general supervision of the HR Director, the Part -Time Receptionist acts as first contact for all visitors, issuing visitor badges as appropriate, directing visitors and advising them of facility procedures/rules. Maintain lobby area, assuring there are daily newspaper and magazines available, and the coffee station is fully stocked. Answers all incoming calls, pages clinicians and staff, maintains appropriate notices to staff and residents via the intercom system. WE ARE A DRUG FREE EMPLOYER Schedule: (same schedule - every other weekend - Saturday and Sunday): 9:00 a.m. - 2:00 p.m. or 2:00pm-8pm Pay: $13.00 hr. Duties: Page staff and clinicians as deemed appropriate and/or as requested. Overhead page (using intercom system) in the event of emergency/codes notices. Connect all resident calls to appropriate resident phone after verifying caller on approved list. Ensure all visitors sign in on appropriate confidentiality sign-in log; distributes visitor badges and ensures any visitor going to unit is on approved list. Maintain current logbooks for all functions requiring tracking, i.e., keys, vehicles, sign-out, cabs, Executive Dining Room, etc. Maintains meal ticket box for sale of meal tickets. Foster mature professional relationships with fellow employees in a courteous, friendly manner as measured by management observation and peer input. Conducts all work activities with respect for rights and wishes of residents, visitors, families and fellow employees. Maintains confidentiality of all Facility and resident information at all times as observed by peers and management. Competencies: Must have ability to follow oral and written instructions. Must have the ability to deal with the public in a professional, friendly, calm manner; ability to manage difficult customer situations. Microsoft Office Applications/Software Ability to pass a background check and drug screening. Requirements: High School diploma or GED certification required OR one year certificate from college or technical school. Previous experience in a receptionist, clerical, or similar role.

Clinic Front Office Receptionist/Administrative Assistant - Colonial Heights, VA Schedule 8:30/9:00AM - 5:30/6:00PM About TASKids We focus on the individualized needs of the individual and work in concert with the family and others involved for cohesive services. Come be a part of the most innovative agency around. Apply Now! Text or Call 949-541-4363 to Apply and Book Interview. Required skills: Front Office receptionist skills with strong admin and scheduling experience Friendly, outgoing with focus on customer service. Enjoys working with children/pediatrics population Bilingual - Spanish and English, preferred Excellent phone skills - able to Multitask and screen call Strong Team Player Computer skills - Excel, Word, database management Attention to detail Maintains confidentiality and professional boundaries Excellent Organization skills Responsible, Accurate and Dependable Meets all deadlines and works well independently Maintain positive and enthusiastic attitude toward work Problem solving skills EMR and insurance knowledge a plus NPA software experience is a plus Duties: Greeting/welcoming patients Scheduling and checking in patients Taking inquiry calls/collecting accurate information Answering phones Assisting with ensuring the clinic is organized Liaison with clinical team to meet needs of clients and staff Benefits Offered: Hourly Pay Range $18.00 - $22.00 Depending on Experience and Education Dental, Medical, Vision We offer Paid Time Off and Health Benefits to full and Part Time Employees. Apply Now! Text or Call 949-541-4363 to Apply and Book Interview.

We have many opportunities available on our other career site pages. Click here to link to our careers page! At Diamonds Direct, we pride ourselves on finding talent with a certain set of characteristics, or what we call, RHINO's. These are individuals with an unmatched work ethic, and are determined to do whatever it takes plus some. They are passionate about what they do and who they do it for, and always take ownership of their work by consistently charging forward. Most importantly, RHINO's exhibit humility, as in order for the business to succeed here, it takes EVERYONE! Do YOU have what it takes to be a Diamonds Direct RHINO?? Our front desk position is a crucial role that requires a high level of customer service and organizational skills. As the first point of contact for our customers, you will be responsible for greeting and assisting guests, answering phone calls, and managing appointments and inquiries. In addition to providing exceptional customer service, you will also be responsible for maintaining the overall appearance and organization of the front desk area. This includes keeping the area clean and tidy, restocking supplies, and ensuring that all displays are properly arranged. As our store can get very busy at times, you must be able to work efficiently under pressure and multitask effectively. Strong communication skills are also essential, as you will be interacting with a diverse range of customers and colleagues on a daily basis. Overall, we are looking for a friendly and proactive individual who is passionate about providing a luxury experience for our customers. After all, our customer experience is what sets us apart from our competitors. If you have a keen eye for detail and a positive attitude, we would love to hear from you. Here are some common front office job duties that you will be responsible for: Greeting and welcoming customers and visitors in a courteous and professional manner Answering incoming calls, taking messages, and redirecting calls to the appropriate person or department Office maintenance, keeping the office clean and organized, and performing inventory of office supplies Providing exceptional customer service to our guests Some skills that are useful and required for front office role include: Excellent communication and interpersonal skills Ability to prioritize tasks and manage time Previous customer service/front desk experience Proficient computer skills Warm and welcoming demeanor Ability to multi-task Must be able to work SATURDAYS Don't forget, we have many opportunities available on our other career site pages. Click here to link to our careers page!

Rob Peetoom Williamsburg Join our dynamic crew in Williamsburg, Brooklyn, as the welcoming face of our vibrant Rob Peetoom location. This isn't just a job; it's an opportunity to immerse yourself in the vibrant world of beauty and style, with a brand that boasts both local charm and international acclaim. Who are we? From our beginnings in 1969, Rob Peetoom has paved the way in the beauty industry, establishing a benchmark for top-tier services, expert stylists, and unparalleled salon experiences. Rooted in the belief that your hair should reflect your unique personality and lifestyle, we've cultivated a culture where looking good means feeling great. Our journey has taken us from our humble beginnings in the Netherlands to an international presence, including 10 locations in the Netherlands, three hair spas in Bali, and renowned academies spanning all three countries. We pride ourselves not only on our exceptional services but also on our commitment to education and community. Our founder is passionately involved in establishing a non-profit beauty school in Indonesia, empowering locals with valuable skills. Meanwhile, our CEO, Rochelle Peetoom, is spearheading initiatives for organic, quality growth, with a keen eye on expanding our reach to places like Milan. In 2018, we brought our signature style and expertise to the heart of Brooklyn's trendsetting Williamsburg neighborhood. Join us as we continue to redefine beauty standards and make a positive impact on both our industry and the communities we serve. What is the role? As the Front of House Receptionist, you'll be the welcoming face of our salon, ensuring every guest feels valued and at ease from the moment they walk through our doors. Your role is crucial in shaping the first impression of our salon, managing appointments, and providing exceptional customer service. You'll coordinate the flow of clients, support our stylists, and maintain the overall atmosphere of our space. Your attention to detail, friendly demeanor, and organizational skills will help create a seamless and enjoyable experience for our guests. If you're passionate about delivering outstanding service and being a key part of a dynamic team, this is the perfect opportunity for you. Key Responsibilities: Maintain Professionalism: Uphold a professional appearance and a friendly, welcoming, and solution-oriented attitude toward clients and employees. Salon Operations: Oversee daily salon operations, including opening and closing procedures. Ensure that throughout the day, details and tasks are attended to in order of priority. Scheduling Expertise: Learn, master, and utilize our software, Zenoti, to manage appointments efficiently. Be keen to learn and observe employees' individual booking needs and preferences, upsell services, rebook appointments, and continuously optimize the book. Client Interaction: Welcome clients, answer phone calls, manage payments, and handle client inquiries. Sales & Promotions: Demonstrate a commercial mindset with motivation to sell, inform clients, and boost seasonal promotions. Salon Upkeep: Ensure the salon is kept neat and clean, adhering to high standards of maintenance. Maintain fresh flowers and ensure there is always enough stock of essentials like toilet paper, coffee, and prosecco. Team Leadership: Lead and guide salon assistants, fostering a supportive environment. Efficiency Support: Create a smoothly run salon environment where stylists can perform their best work. Flexible Availability: Ability to work a flexible schedule, including weekends and nights. Customer Service: Handle customer complaints with grace and professionalism. Organizational Skills: Exhibit excellent organizational and communication skills. Industry Experience: Previous salon experience is preferred, along with a passion for the beauty industry. You also must have experience with Zenoti, or a similar booking system. Work Hours: This role can be full-time or part-time, depending on your availability. Compensation and Benefits: Hourly Wage: $18 per hour. Product Discounts: Enjoy exclusive discounts on our premium products. Complimentary Services: Receive complimentary salon services as part of our employee appreciation program. Professional Development: Opportunities for ongoing training and career growth within our expanding company. Work Environment: Be part of a supportive and vibrant team in a stylish and professional setting. Flexible Schedule: Options for full-time or part-time work to suit your availability. Sick Pay: Sick pay is covered. Vacation Pay: Vacation pay is available for full-time employees. How to Apply: Think you'd be a great fit? Send us your resume with a cover letter using the button below or send your resume to ***************************. Rob Peetoom is committed to equal employment opportunities and prohibits discrimination based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability, or veteran status. Apply now

Benefits: 401(k) matching Dental insurance Health insurance Paid time off We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office, and maintaining the best office practices. Your Responsibilities( to name a few): Welcoming/Greeting Patients and Visitors in the Practice Scheduling Office Appointments Overseeing multiple physicians schedules Answering Multiple Phone Lines Obtaining revenue, such as collecting co-pays and patient balances Optimizing Patient Satisfaction What we are looking for: 1+ years experience in a Medical Setting You're compassionate about helping others You're team focused Your work ethics are exemplary Good-to-have-Skills: Attention to patient care Flexibility Detailed orientated Quality Focused Trustworthy Required/Desirable Skills: Proficient with technology Experience with EMR Systems Ability to de-escalate distributive patient behaviors Perks: Paid time off Yearly scrub allowance Retirement Plan offered with a percentage match Paid Holidays Continuous Education opportunities Our team is excited to have you join us! Please submit your resume with references. In the subject line please state ", I read the job description". We look forward to hearing from you.

Job DescriptionBenefits: Competitive salary Wellness resources Paid time off Benefits/Perks Great Work Environment Competitive Compensation We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families. Responsibilities: Greet and welcome veterans, visitors, and staff in a courteous and professional manner. Verify patient demographics and provide intake forms. Manage the appointment calendar and sign-in sheets efficiently. Assist veterans with completing necessary forms and paperwork as needed. Perform basic screening checks such as temperature or blood pressure checks Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed. Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing Maintain a clean and organized office space. Order office supplies and keep inventory of stock Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations. Answer phone calls and emails promptly and direct them to the appropriate person or department. Maintain office security by following safety procedures and controlling access via the reception desk Adhere to all HIPAA regulations and patient confidentiality guidelines. Qualifications/Requirements: High school diploma or higher. Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred. Proven experience as a receptionist or in a customer service role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Sensitivity and empathy towards veterans and their unique needs. Excellent customer service skills Attention to detail This is a part-time position providing 15-20 hours a week.

Job DescriptionDescription: We are seeking a highly organized and detail-oriented individual to join our team as a Patient Care Coordinator. The successful candidate will be responsible for various front desk and administrative duties to ensure smooth operations within our medical office. We offer a comprehensive benefits package and competitive compensation. This position will serve primarily one of our three Richmond offices and will rotate as needed for coverage throughout. Key Responsibilities: Check patients in upon arrival, ensuring that all patient information and insurance eligibility are updated and accurate. Collect time-of-service payments for current and outstanding balances and copays. Efficiently check patients out and process claims. Answer phones promptly and professionally, assisting patients or directing calls to the appropriate person or department. Schedule patient appointments accurately, utilizing EMR systems. (Athena preferred) Check voicemails regularly throughout the day and promptly return calls, ensuring no delay in communication with patients. Prepare patient charts for all doctors, including organizing and filing lab results from LabCorp and hospital records in our electronic medical records system (Athena). Assist in other office for coverage as needed. Requirements: High school diploma or equivalent; additional education or certification in medical administration is a plus. Proven experience in a medical office setting, preferably in a receptionist or administrative role. Proficiency in using electronic medical records (EMR) systems, with experience in Athena being advantageous. Strong organizational skills and attention to detail. Excellent interpersonal and communication skills. Ability to multitask and prioritize tasks effectively in a fast-paced environment. Knowledge of medical billing procedures and insurance verification processes. Flexibility to adapt to changing priorities and responsibilities.

Join Our Friendly and Supportive Endocrinology Practice! Are you looking for an opportunity to be part of a welcoming and collaborative medical team? Our busy and expanding Endocrinology practice in Richmond's West End is searching for a highly-organized, personable, and energetic individual to join us as a Medical Front Desk Associate. Key Responsibilities of the Front Desk Associate include: - Greet and assist patients with check-in and check-out - Schedule appointments efficiently - Process co-payments - Answer and direct phone calls - Handle pre-authorizations and manage referrals - Enter patient demographic information - Perform other general office tasks as needed Qualifications for the Medical Front Desk Associate include: - Previous experience in a medical office setting (preferred) - Strong computer proficiency - Excellent communication and multitasking skills - Friendly and outgoing demeanor - Familiarity with eClinicalWorks (a plus) We offer a competitive compensation and benefits package to the right candidate. If you are a team player with a passion for patient care, we encourage you to apply!

Job DescriptionDescription: The Atlantic Vision Partners Way At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love - helping our patients see more clearly! We provide our employees with continued support through: · On-Site Training · Unlimited career growth opportunities within our 45 clinics in Virginia, North Carolina, and Tennessee, · Paid Certified Accreditations, and · Unmatched resources like in-house tools to help serve our patients. Your Mission As a Patient Communication Representative, you will serve as the first line of contact for our community with our practices. You will play a key role in ensuring that patients are greeted on the phone with a kind, courteous, and professional demeanor. You help patients with smooth scheduling. You strive to master the art of great customer service and patient interaction. Come where you can flourish! What You'll Do Answer inbound calls promptly and professionally. Provide information about the eye care services offered, office hours, and other general inquiries. Book and confirm eye exams, consultations, and follow-up appointments based on patient needs and doctor availability. Reschedule or cancel appointments as requested by patients. Accurately enter and update patient information, including contact details and medical history, into the system. Verify and process insurance details, including pre-authorizations if required. Address patient concerns and questions with empathy and professionalism. Resolve any issues related to appointments or services. Document call details and patient interactions in the system. Coordinate with office staff to manage patient flow and ensure smooth operations. Adhere to privacy and confidentiality regulations to protect patient information. Follow office protocols and procedures to maintain high standards of service. Requirements: High school diploma, GED or equivalent certification At least 2 years customer service experience or 2 years of call center experience Experience in a healthcare setting, especially in ophthalmology or optometry, is a plus. Excellent verbal and written communication skills. Ability to convey information clearly and professionally. Strong interpersonal skills with a focus on patient satisfaction. Ability to handle difficult situations and resolve conflicts effectively. Proficiency with computer systems and software, including appointment scheduling software and electronic health records (EHR). Familiarity with telephone systems and standard office equipment. Strong organizational skills with the ability to manage multiple tasks and prioritize effectively. Attention to detail for accurate appointment scheduling and data entry. Ability to troubleshoot issues related to scheduling, patient inquiries, and system problems. Understanding of and adherence to privacy regulations and confidentiality standards, especially concerning patient information. Ability to work collaboratively with other team members and healthcare professionals. Willingness to adapt to changes in procedures, schedules, and patient needs.