Medical Records Specialist | Horizon Home Health & Hospice | Mountain Home, ID
Medical receptionist job in Mountain Home, ID
LOVE WHERE YOU WORK!!! Horizon is one of Idaho's oldest and largest Home Health agencies. We have been in business for over 20 years and currently have 7 branches from Fruitland to Twin Falls. We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values CAPLICO- - -Celebrate, Accountability, Passion for Learning, Intelligent Risk Taking, Customer Second, and Ownership.
How we do it:
CELEBRATING successes large or small. We hold each other ACCOUNTABLE with respect and professionalism. Our PASSION FOR LEARNING allows us to teach our team members the latest and most advanced Home Health and Hospice education. Our LOVE ONE ANOTHER atmosphere shows we work as a team with trust and compassion. The growth we have experienced reveals that we are INTELLIGENT RISK TAKERS with our processes and procedures. But what really sets us apart from all the others is our CUSTOMER SECOND philosophy. Employees are our main and most important focus. We achieve job fulfillment by promoting OWNERSHIP through the independence that Home Health and Hospice offers. Horizon is Idaho's EMPLOYER OF CHOICE and we want you to join us as we PROVIDE LIFE CHANGING SERVICE to all those we touch.
Qualifications:
Must be proficient in Microsoft Office
Home Health and Hospice Intake experience
ESSENTIAL JOB FUNCTIONS/RESPONSIBILITIES
Utilize computerized records program to process, store and retrieve health information.
Analyzes and reviews medical records for completeness and accuracy of documentation according to specified standards.
Assures agency is in compliance with agency policies and procedures related to medical records and meets documentation requirements of federal and state regulatory agencies.
Assures agency complies with the Health Information Portability and Accountability Act. Maintains records related to HIPAA compliance.
Maintains clinical records by creating files, organizing and maintaining records to meet standards of practice.
Confers with doctors, nurses and other health personnel to assure complete, current and accurate medical records.
Files documentation accurately in patient records. Keeps filing current.
Audits records and prepares identifies inaccuracies or delinquencies keeping management updated on trends.
Follows-up with appropriate individuals to resolve incomplete records.
Provides staff with training on medical record requirements.
Retains old records in accordance with medical record retention requirements and arranges for file destruction when appropriate.
Work as part of the branch office team, assist with handling phone calls, attend team meetings as needed, support other functions when reasonable and needed.
Schedule and appropriately document patient schedules in a timely manner.
Ability to multi-task in a fast paced environment.
Participate in coordinating care with management and patient interdisciplinary team.
Provide effective communication to patients, staff members, other health care professionals and referral sources.
Respond to agency and patient needs in a professional and creative manner.
Demonstrate commitment, professional growth and competency.
Promote Agency philosophy and administrative policies to ensure quality of care
Other duties as assigned
The above statements are intended to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Horizon Home Health Home and Hospice is an Equal Opportunity Employer. We evaluate qualified applicants without regard to race, color, religion, sex, national origin, disability, veteran status, and other protected characteristics.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
Auto-ApplyMedical Receptionist
Medical receptionist job in Meridian, ID
Are you a caring and compassionate individual who enjoys helping others? Robert Half is looking for dynamic Medical Receptionists with healthcare specific experience to assist our clients in the area. These important care positions frequently become available and we're looking for vibrant individuals to grow our talent pool. The ideal Medical Receptionist will have experience working in a community health center and have medical insurance knowledge. The Medical Receptionist will enter and review referrals and prior authorization requests, including researching and obtaining additional information as necessary or returning to sender, per standard policies and procedures. The Patient Access Specialist will also review claims for appropriate billing and correct payment, identify and route claims for advanced or clinical review, and assist in providing coordinated care.
Requirements
Requirements:
Ideal candidates will have at least one year of experience in a health-related setting, including knowledge of insurance plan benefits, regulations, care coordination, and authorization functions.
Knowledge of medical terminology and coding.
Excellent communication skills including interviewing, active listening, negotiation, persuasion, and conflict resolution preferred.
TalentMatch
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Patient Care Coordinator
Medical receptionist job in Meridian, ID
A note from our Founder, Brooke Ochojski:
Welcome to Skin N' Tox Aesthetics! A little bit about me! I am an RN with over 18 years of experience. For over more than 1/2 of my nursing career, I have been involved in medical aesthetics. I have been injecting for over 13 years now. During my career as an injector, I have been perfecting my craft in the art of cosmetic injectables with ongoing annual trainings with the best in the industry. This is to ensure I consistently provide safe and beautiful results. I am also very passionate about helping people reach their “skin dreams” by coming up with custom treatment plans using medical-grade skincare combined with in-office treatments.
I opened Skin N' Tox Aesthetics in January 2020, in an effort to bring something new and beautiful to the Treasure Valley. I wanted to provide a beautiful atmosphere with highly trained and educated team members. I pride myself on continuing education and believe it is best to share the wisdom and pearls we have gained along our journeys. In an effort to do this, I developed and teach a Beginner Cosmetic Injection Course for MD's, NP's and RN's as well as provide custom, private trainings.
Position Overview:
Skin N' Tox is seeking a dynamic and results-driven Aesthetic Consultant to lead client consultations and drive revenue growth. This role is ideal for a confident, outgoing sales professional with excellent communication skills and a passion for aesthetics. The consultant will educate clients, recommend personalized treatment plans, and convert consultations into sales while ensuring an exceptional patient experience. They will also promote new services and collaborate with the marketing team on outreach efforts and lead management. Acting as a key liaison between clients, providers, and management, this individual will play a crucial role in growing Skin N' Tox. If you are a persuasive communicator with a strong sales mindset, we'd love to hear from you!
Key Responsibilities:
Patient Consultation:
Conduct thorough consultations with patients to explain recommended treatments and answer questions.
Customize treatment plans based on individual patient needs and preferences.
Sales and Relationship Building:
Utilize strong sales techniques to effectively communicate the value of recommended treatments.
Build rapport with patients, fostering a trusting and comfortable environment.
Marketing, Promotion, & Lead Management
Actively engage in marketing initiatives by promoting services, special offers, and new treatments through consultations, events, and community outreach.
Follow up with leads, nurture client relationships, and maintain a strong pipeline to drive conversions and maximize revenue.
Metrics Tracking:
Track key performance metrics related to treatment plan acceptance, patient satisfaction, and clinic goals.
Analyze data regularly to identify trends and areas for improvement.
Collaborate with the management team to develop strategies based on performance metrics.
Job-type:
Part-time or full-time
Compensation:
$18/hr plus significant bonus potential
Qualifications:
A minimum of 2 years sales experience in a MedSpa or equivalent experience in high-end beauty or retail environments.
Must have general knowledge of medical aesthetics and skin care.
Excellent interpersonal and communication skills.
Front Bar Receptionist
Medical receptionist job in Meridian, ID
Join us as a Front Bar Receptionist in Meridian, ID!
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience
Sales and Marketing Experience Preferred
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Part Time Weekends, 15 hours a week
Availability: Some Nights and Weekends Required
Education: Highschool, or equivalent
Patient Care Coordinator At Eagle Evo
Medical receptionist job in Eagle, ID
Job Description
Eagle Vision One is seeking a Patient Care Coordinator to join our team!
We are looking for someone with a welcoming personality who enjoys helping others and is eager to contribute to a positive, patient-centered environment. Paid on-the-job training and mentoring will be provided for all new hires. Must possess superior customer service skills and a genuine desire to learn and grow with our team.
Key Responsibilities Include:
Direct interaction with patients, ensuring a warm and professional experience
Answering a multi-line phone system
Scheduling patients and verifying/understanding insurance benefits
Insurance billing and posting payments accurately and efficiently
Assisting with additional administrative tasks as needed
The ideal candidate will be detail-oriented and comfortable working with insurance claims and payment processing. Strong communication skills and the ability to work both independently and collaboratively are essential. We value individuals who are personable, approachable, and thrive in a fast-paced, team-driven environment.
Applicants selected for interview will be given an aptitude test.
Additional Requirements:
Ability to work 40 hours weekly
Must be dependable and committed to providing excellent service to our patients
Previous experience with medical or vision insurance billing is a plus, but not required
What We Offer:
Medical, dental, vision, 401k
Paid time off, holiday, and vacation pay
Team-building activities and weekly training meetings
A fun, supportive workplace that encourages growth and learning
About us:
Eagle Vision One has been serving the Treasure Valley for over 20 years, offering comprehensive eye care services with a focus on legendary service, and has been voted Idaho's Best eyecare provider. With offices in Eagle and Meridian and 8 providers caring for our patients, we are one of the largest privately owned practices in the state. We are excited to be expanding with a new location in Star and a dedicated medical center being added to our Eagle office. Join our team and become part of a caring and professional environment dedicated to helping people maintain healthy vision.
Visit eaglevisionone.com to learn more about our office, take a virtual tour, and read what our patients are saying. We are looking forward to receiving your application. Thank you!
By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply.
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Patient Coordinator at Treasure Valley Orthodontics
Medical receptionist job in Meridian, ID
Job DescriptionDescription:
Do you love connecting with people and being the friendly face that starts every smile? Our orthodontic team is looking for an enthusiastic Patient Coordinator to join our growing practice! This role is perfect for someone who enjoys working in a fast-paced, team-oriented environment and takes pride in creating positive patient experiences from start to finish.
What You'll Do
Greet patients and families with warmth, professionalism, and a smile
Manage patient check-in and check-out, ensuring all information is accurate and complete
Answer phones, schedule appointments, and confirm upcoming visits
Maintain the practice schedule to ensure an efficient patient flow
Coordinate new patient consultations and assist with required paperwork
Communicate effectively with patients, parents, and team members
Collect and process payments, update insurance information, and verify benefits as needed
Support the clinical and administrative teams with various front office duties
What We're Looking For
Previous dental or orthodontic front office experience preferred (but we're willing to train the right person!)
Excellent communication and organizational skills
Positive attitude and strong customer service mindset
Ability to multitask and stay calm under pressure
Proficiency with dental or orthodontic software (OrthoTrac, Dolphin, Cloud 9, or similar) is a plus
Why You'll Love Working Here
Supportive, upbeat team culture
Meaningful patient relationships and the opportunity to change lives through beautiful smiles
Competitive pay and benefits
Career growth and training opportunities
If you're passionate about people, organized, and love being part of a team that makes a difference every day - we'd love to meet you!
Requirements:
Medical Office Receptionist- Urgent Care Flex Float
Medical receptionist job in Meridian, ID
*** This is a float position and will require availability to ALL clinics in the Treasure Valley. This position comes with a set schedule and full benefits. *** Pay: Full-time position, pay starts at $16.90/hour depending on experience plus $1.00/hour differential
You.
You bring a smile, a kind word, and a friendly manner to your work as a Medical Office Receptionist.
You know how to work quickly. You know how to stay on task. You know how to have fun.
You're great at what you do, but you want to be a part of something even greater. Because while you believe in the strength of the individual, you know the power of the team is invincible.
Us.
Primary Health Medical Group is Idaho's largest independent medical group, specializing in family practice and urgent care. With multiple locations throughout the Treasure Valley, we are able to offer patient-centered care where medical decisions respect the unique needs of each patient and their families.
Benefits are one of the ways we support and encourage the health and well-being of you and your family. But health is more than just physical. We promote a positive work-life balance and offer flexible scheduling options. We provide a comprehensive benefits package available to most employees, which includes:
Medical coverage with low copays and first-dollar ancillary coverage at Primary Health Medical Group clinics, with PPO and HDHP/HSA plan options
Dental coverage with two plan options
Life, disability, and long-term care insurances
401(k) with an employer match
Employee Assistance Program (EAP) available to all employees and their dependents at no cost
Generous paid time off (based on position hours)
Bonus opportunities
We.
Together we'll align our mission, service standards, workplace and careers.
We will flourish with teamwork, celebrate our company culture, and encourage an atmosphere of positivity and fun.
We will strive to be the medical provider of choice, offering continuity of care and expanding to meet the needs of a growing community. We will do this together as a team with integrity and respect for our patients and each other.
Your Day.
As a Medical Office Receptionist you need to know how to:
Have the highest quality customer service on the phone and in person
Greet patients and visitors. Determine their needs and direct them appropriately.
Perform data entry of demographic and insurance information
Schedule and register patients, including accurately collecting required data
Receive, answer and respond to telephone calls from patients and their representatives
Scan and fax patient information
Answer questions and give information directly or on the telephone within the scope of practice. Refer all other questions to the specified departments as needed.
Collect co-pays, deductibles and past balances as indicated on insurance card or as documented by billing staff. Update new insurance information as received.
Perform other duties as assigned
Your experience.
We hire people, not resumes. But we also expect excellence, which is why we require:
High school diploma or equivalent
Previous customer service. Healthcare experience is preferred. Electronic health record (EHR) experience is a plus.
The ability to multitask in a fast-paced environment while keeping a professional and calm composure
Computer proficiency and ability to use applicable software as required to perform the essential functions of the job
Recommended vaccines to include annual Influenza, TDaP, MMR, Varicella, and TB
Your next move.
Now that you know more about being a Medical Office Receptionist on our team, we hope you'll join us. At Primary Health, you will reaffirm your love for this work and why you were called to it.
Primary Health Medical Group is a Drug-Free and Smoke-Free Workplace. Employment is contingent upon successfully completing a background check and drug screening. While not mandatory, we strongly recommend that new hires stay current on vaccinations, such as the annual Influenza vaccine, and request that proof of immunization be provided or scheduled within two weeks of the start date.
Office Receptionist
Medical receptionist job in Nampa, ID
Admiral Beverage believes in investing in its people, business partners, and communities, to continually grow and offer the best products and services in the region. With the strength of a large company combined with a small-town, friendly, family-driven mindset; we are here to grow with you. Admiral offers: competitive wages, a full-scale benefit program including health, dental, and vision coverage, 401(k) and retirement programs, paid leave and holidays, and much, much more!
Current Admiral Beverage Employees (excluding Contractors): Please apply via your internal Workday Account.
Are you passionate about organization and want to make a positive impact? Do you want an opportunity to build a career with a company that is invested in your professional development and success? Are you a loyal consumer of Pepsi or Mtn. Dew products?
We're looking for customer-centric and energetic Office Receptionist to join our Administration team. As a family-owned business we value the strong relationships we've built with each other, and the customers we serve. If you're flexible, and have an eagerness to learn, we'd love to hear from you.Job Description
Primary Location:
Nampa, Idaho
Receptionist: Be the first point of contact for our production facility, coordinate clerical activities, and support other members of the team.
Present professional image by wearing appropriate business attire.
Analyze and organize office operations and procedure; bookkeeping, timekeeping, filing, requisition of supplies, etc.
Interacts in a courteous and professional manner with employees and representatives of other organizations, both internal and external to the company.
Operates telephone console to place/receive business related calls and messages.
Manage records, and plan cost reduction programs.
Review office workflows, documents, and processes for accuracy.
Takes direction by executive management to assist in organizational needs.
Types memos, correspondence, reports, and other documents.
Writes, types, or enters information into computer to prepare correspondence, bills, statements, receipts, checks, or other documents, copying information from one record to another.
Manage incoming and outgoing packages with each department.
Stamps, sorts, and distributes mail. Stamps or numbers forms by hand or machine.
Proofreads records or forms. Counts, weighs, or measures material. Sorts and files records.
Performs variety of clerical duties.
Other duties may be assigned by the immediate supervisor or other supervisor at any time.
Rewards
- We invest in your career development and internal mobility
- Full Benefit Package with exceptional 401K
- Tuition Reimbursement
- Product discounts
- Annual Performance bonus
- Did you know we have our own pharmacy?
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee is occasionally required to stand, walk, and climb or balance. The employee must occasionally lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, and ability to adjust focus.
Reliable. Caring. Committed. If this sounds like you, you'll fit right in. APPLY NOW! Follow us on social and learn more @ ***********************
Admiral Beverage is a drug-free workplace and requires a background check to begin employment.
We want to know how you heard about us! Be sure to select an option when you fill out your application- Employee Referral or one of the Job Boards!
Auto-ApplyPatient Registration - Bilingual
Medical receptionist job in Mountain Home, ID
MEDICAL / BH / DENTAL PATIENT REGISTRATION A. GENERAL DUTIES: Schedule appointments and provide the necessary front office support for organization; answer telephone, retrieves voice messages and returns calls; maintain tracking system and data collection activities.
B. SUPERVISION RECEIVED
1. Work under the daily supervision of the Clinic Manager.
2. Responsible to report and work under the Clinic Manager according to steps in Health Center
policies, in the absence of the Clinic Manager report to the Operations Manager.
C. PRINCIPAL DUTIES
1. Greets and welcomes all patients/visitors to the clinic in a courteous, helpful and friendly
manner.
2. Determines purpose of visit or phone calls and directs patients/visitors/callers to appropriate
area. In the event of emergency, seeks clinical support staff assistance.
3. Performs intake duties including explaining various forms such as Patient Registration,
Depression Screen, DOT forms, Sliding Scale Discount Availability, Patient Rights, Medical
Releases and Insurance. Explain the Right to Privacy Act (HIPAA's Notice of Privacy form)
to new patients.
4. Updates and verifies demographic information for established patients to include: addresses,
phone numbers, insurance benefits, and emergency contact. Check for missing information
and collect if appropriate i.e. patient photo, patient portal registration, Healthy Connection
referral as applicable.
5. Registers new patients. This activity includes, but is not limited to, interviewing patients,
offer/explain sliding scale discount eligibility, registration forms, entering data into computer
system, collecting/verifying/scanning insurance for billing, Healthy Connection referral,
upload patient photo, patient portal registration, obtaining necessary signatures, and FQHC
sociological data as required i.e. veteran, agricultural status, race/ethnicity, SOGI, income
levels.
6. Promptly check-in patients arriving for their appointments, monitors time waiting (no more
than 10 minutes) for clinical support staff to take patient to exam rooms and proactively
communicates reasons for excessive wait time with patient and/or clinical support staff.
7. Participate in morning huddles with clinical and/or dental staff to prepare for work day to
include needs for interpretation, available appointments
8. Determine timeframe for appointment requests for new and established patients utilizing
standards of scheduling protocol and the degree of patient's medical needs.
9. Monitor and update ‘Eligibility and Phone' reports to verify insurance and monitor patient's
re-schedule requests from phone reminder calls.
10. Efficiently reschedules return appointments and assess patient for satisfaction of visit when
the patient presents to “check-out” to finish their appointment.
11. Maintain knowledge of the current standard scheduling and tools.
12. Offer and/or update sliding scale discount to every patient (no insurance, under-insured and
insured, & Medicare) information for eligibility for discounted services.
13. Explains the 340B medication program to patients and verifies 340B information is up-todate
and accurate on an annual basis.
14. Collect monies and payments from patients for office visits and any fees due at time of
service (TOS) during “check-in” for patient's visit and collects Advanced Beneficiary Notice
(ABN) for non-covered services, as appropriate.
15. Direct medication refill requests to the clinical support staff via patient case in electronic
health computer system.
16. Knowledge on how to problem-solve various situations that occur in the medical, behavioral
health and/or dental electronic health record system related to the patient's statement,
demographics and insurance information.
17. Maintain cash box balancing at the beginning and end of each day. Conduct/complete the
daily close for each site at day's end by balancing cash box to Transaction Detail Balancing
Report and other closing duties. i.e. lock front door, sets night/holiday on-call provider phone
messaging for after-hours calls, check out all patients, secure cash box, secure keys, turn
lights off, set security alarm, etc.
18. Assist with cyclic statements at end of each week; stamp and mail as assigned, GF site only.
19. Knowledge of policy on setting patients up on payment plans as assigned.
20. Works in collaboration with Patient Accounts to problem-solve accounts, as appropriate.
21. Maintains strict patient confidentiality at all times.
22. Familiarity/adoption of Meaningful Use (MU) criteria, completing accurate data collections
and adoption of PCMH model by participating with health care teams on PDSAs to make
improvements to patient's care.
23. Clean and maintain work space, lobby area, computers, printers, and photocopiers on a
regular basis according to equipment maintenance procedures.
24. Awareness/acceptance of cultural competency aspects and sensitivity.
25. On a rotating basis with other staff work occasional evenings and Saturdays as applicable.
26. Assist in training new patient registration staff as necessary.
27. Ability and transportation to rotate between three health center locations as needed.
28. Perform all other duties as assigned.
D. MINIMUM QUALIFICATIONS:
1. High school diploma or GED equivalent.
2. Preferred six months working in clinical setting.
3. Preferred bilingual in English and Spanish.
E. KNOWLEDGE, SKILLS AND ABILITIES
1. Strong verbal communication skills. Courteous and empathic personality.
2. Ability to operate electronic health computers/keyboard and phone system.
3. Ability to work under pressure and handle multiple tasks.
4. Prefer at least one-year public contact experience.
5. Ability to maintain confidentiality per the Privacy Act.
6. Possess good judgement about handling clinical emergencies and behavioral problems.
Auto-ApplyPatient Access Specialist
Medical receptionist job in Emmett, ID
Job Details Emmett, ID Part Time AnyDescription
Patient Access Specialist
Department: Business Office/Clinics
Level I Supervisor's Title: Revenue Cycle Manager/Clinic Managers
Level I - General Front Desk, Clinic or Hospital
A. Position Summary: Responsible for registering patients efficiently and accurately, greeting patients and visitors in person or by phone, and verifying insurance eligibility.
B. Principle Functions and Responsibilities:
Registers all patients for both acute and ambulatory settings.
Coordinates night quick admit registration from hardcopy form to permanent computer records.
Monitors patient census and notifies appropriate Department Manager of admission status.
Pre-registers any necessary patient accounts and maintains those preregister accounts by completing them after patient arrives or is discharged.
Responsible for scanning all patient registration forms into electronic medical record system.
Maintains standing orders for Laboratory patients.
Receives notification of patient discharges from nursing station and enters discharges into computer.
Collects and processes copays, deductibles, and co-insurance payments from patients via in-person or over the phone.
Processes incoming mail and distributes to appropriate departments. For payments received via mail, logs patient account numbers on checks, and places remittance slips in the daily folder.
Responsible for scanning patient insurance remits into appropriate file folders.
Responsible for occasional duties of monitoring and organizing incoming faxes and print jobs related to the hospital-wide copy and fax machines.
Maintains positive and effective relations with co-workers, other departments, patients, and visitors.
Generates estimates of procedures/services/visits for patients.
Attends meetings and completes assigned trainings as required.
On occasion, may be required to work holidays, overtime, night or weekend shifts.
Required to cross-train in all registration areas and will rotate to work a shift in each area at least once per quarter.
Answers multi-line phones and/or serves as switchboard operator for all incoming calls; transfers to appropriate areas, when necessary.
Validates prior authorization information from external providers.
Notifies appropriate staff/department of patient arrival for STAT procedures or exams.
Calls patients for appointment reminders for upcoming appointments (typically, next day appointments).
Schedules patients according to provider scheduling preferences.
May occasionally assist with registration audits and corrections.
Performs other duties as assigned or requested.
Qualifications
C. Position Qualifications:
Minimum Education: High school diploma or equivalent.
Minimum Experience and Skills: Prior experience in a hospital business office or admitting office.
Demonstrated proficiency in terms of computer-based word processing, spread sheet and database management.
Ability to operate a hospital-wide telephone switchboard. Data entry and customer service experience a plus.
Certification, Registration or Licensure: None required
Physical Requirements (level I & II):
A. Sitting and working at a computer, walking,
B. Lifting, reaching, hand eye coordination, speaking.
C. Must be able to read, write, and speak English clearly.
Working Conditions (level I & II):
A. Primarily works in an office setting.
B. Potential exposure to patient elements in general.
C. Blood Borne Pathogens - potential exposure to blood, body fluids or tissues.
Patient Service Representative PT Ten Mile UC
Medical receptionist job in Meridian, ID
Employment Type:Part time Shift:Evening ShiftDescription:At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.
We are looking for a genuine, friendly, and empathetic self-starter to join the team at our Ten Mile Urgent Care!
As a Patient Service Representative, you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients' administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. You will also need to be comfortable using our electronic medical record (EPIC) to update required information.
Our ideal candidate is friendly, detail-oriented, a quick learner and has a passion for providing a high-quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision-making skills will be essential in this position.
POSITION DETAILS:
This Part-Time position will work two days a week from 2:00PM - 11:00PM two days a week (Wednesday/Friday, subject to change). The training/orientation period for this position will have a DIFFERENT SCHEDULE than the role itself. This position will support the UC providers at the Ten Mile clinic located at 867 S Vanguard Way, Meridian, ID 83642.
MINIMUM QUALIFICATIONS:
High School Diploma or equivalent preferred.
Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred.
Experience with process improvement or lean philosophy preferred.
ESSENTIAL FUNCTIONS:
Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions
Protects patients' rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations
Maintains operations by following policies and procedures and reports needed changes
ADDITIONAL DUTIES:
Acknowledges and greets patients immediately, providing a positive customer service experience
Registers patients for appointments and completes paperwork
Verifies and updates existing patient and insurance information
Keeps patient appointments on schedule by notifying provider of patient's arrival
Informs patients immediately of delays, explains why, and the anticipated wait time
Collect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc.
Maintain knowledge of different payer practices and deductibles
Assist patients with all aspects of Financial Assistance Paperwork
Control credit extended to patients via a payment plan
Maintain business office inventory and equipment and order supplies
Maintain a neat work area including the reception area
Follow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of service
About Saint Alphonsus:
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
Visit ****************************** to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Auto-ApplyPatient Service Representative - Float
Medical receptionist job in Ontario, OR
Full-time Description
Patient Service Representative - Float
RESPONSIBLE TO: Practice Manager
FLSA STATUS: Non-Exempt
Purpose of this Position: Patient Service Representatives (PSR) are responsible to assist with patient appointment needs of the clinic, check in, payment collection, appointment schedules and insurance verifications. The incumbent will utilize the electronic health record system to access confidential patient information and schedules in order to assist the patient and provide the clinic staff and providers with needed information. PSR's are expected to be friendly and provide excellent customer service ensuring patients are informed and well cared for while waiting for their appointment.
Requirements
Qualifications:
High School Diploma or equivalent is required.
Previous customer service experience is required; healthcare/medical office experience, medical terminology and healthcare insurance experience is preferred; electronic health record experience is a plus and medical terminology is preferred.
Excellent communication skills; exhibit a friendly and cheerful disposition with a strong customer service focus.
Previous computer experience preferred, including MS Word, Excel and Outlook.
Accurately type 45-50 wpm.
Bilingual - English/Spanish preferred. Spanish required in some locations and for some shifts.
Primary responsibilities:
Greet patients as they check in and register patients according to established protocols.
Assist patients to complete all necessary forms and documentation including medical insurance.
Ensure patient data, registration and billing information is accurate and up to date.
Inform patients of medical office procedures, policies and any delays/changes to their appointment.
Move patients through appointment as scheduled (arrive, check in and check out).
Answer incoming phone calls, manage inquiries and direct calls as necessary.
Transfer calls as required by the established proto col.
Schedule patient appointments.
Collect co-pays and payments.
Enroll patients in the sliding fee scale program according to established policy.
Enter charges, payments and adjustments daily.
File registration cards, encounters, daily journal report, sign in sheets daily.
Respond and comply to requests for information.
Verify insurance eligibility and Primary Care Physician (PCP).
Verify and balance cash drawer to end of the day journal report.
Scan documents into the practice management system.
Ensure all patients are called for reminder appointments daily.
Ensure all patients that miss their appointments are called following protocol.
Maintain stock of forms and office supplies.
Ensure reception area is well maintained, neat and clean.
Assist with meeting quality measures by completing tasks related to VFHC initiatives.
Safeguard patient privacy and confidentiality.
Complete other duties as assigned.
Physical requirements:
Must be able to lift 25 lbs.
Continuous sitting, standing, walking.
Correctable vision and hearing.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
Salary Description Starting $18.00 DOE
Medical Office Receptionist
Medical receptionist job in Meridian, ID
Pay: Full-time position, pay starts at $16.90/hour, depending on experience You. You bring a smile, a kind word, and a friendly manner to your work as a Medical Office Receptionist. You know how to work quickly. You know how to stay on task. You know how to have fun.
You're great at what you do, but you want to be a part of something even greater. Because while you believe in the strength of the individual, you know the power of the team is invincible.
Us.
Primary Health Medical Group is Idaho's largest independent medical group, specializing in family practice and urgent care. With multiple locations throughout the Treasure Valley, we are able to offer patient-centered care where medical decisions respect the unique needs of each patient and their families.
Benefits are one of the ways we support and encourage the health and well-being of you and your family. But health is more than just physical. We promote a positive work-life balance and offer flexible scheduling options. We provide a comprehensive benefits package available to most employees, which includes:
Medical coverage with low copays and first-dollar ancillary coverage at Primary Health Medical Group clinics, with PPO and HDHP/HSA plan options
Dental coverage with two plan options
Life, disability, and long-term care insurances
401(k) with an employer match
Employee Assistance Program (EAP) available to all employees and their dependents at no cost
Generous paid time off (based on position hours)
Bonus opportunities
We.
Together we'll align our mission, service standards, workplace, and careers.
We will flourish with teamwork, celebrate our company culture, and encourage an atmosphere of positivity and fun.
We will strive to be the medical provider of choice, offering continuity of care and expanding to meet the needs of a growing community. We will do this together as a team with integrity and respect for our patients and each other.
Your Day.
As a Medical Office Receptionist, you need to know how to:
Have the highest quality customer service on the phone and in person
Greet patients and visitors. Determine their needs and direct them appropriately.
Perform data entry of demographic and insurance information
Schedule and register patients, including accurately collecting required data
Receive, answer, and respond to telephone calls from patients and their representatives
Scan and fax patient information
Answer questions and give information directly or on the telephone within the scope of practice. Refer all other questions to the specified departments as needed.
Collect co-pays, deductibles, and past balances as indicated on the insurance card or as documented by billing staff. Update new insurance information as received.
Perform other duties as assigned
Your experience.
We hire people, not resumes. But we also expect excellence, which is why we require:
High school diploma or equivalent
Previous customer service. Healthcare experience is preferred. Electronic health record (EHR) experience is a plus.
The ability to multitask in a fast-paced environment while keeping a professional and calm composure
Computer proficiency and ability to use applicable software as required to perform the essential functions of the job
Recommended vaccines to include annual Influenza, TDaP, MMR, Varicella, and TB
Your next move.
Now that you know more about being a Medical Office Receptionist on our team, we hope you'll join us. At Primary Health, you will reaffirm your love for this work and why you were called to it.
Primary Health Medical Group is a Drug-Free and Smoke-Free Workplace. Employment is contingent upon successfully completing a background check and drug screening. While not mandatory, we strongly recommend that new hires stay current on vaccinations, such as the annual Influenza vaccine, and request that proof of immunization be provided or scheduled within two weeks of the start date.
Patient Registration - Bilingual Preferred
Medical receptionist job in Mountain Home, ID
Job Description
We're different. In a good way. In communities like ours, co-workers and patients are our friends and neighbors. Sometimes they are family. And we take care of each other like family. If you're tired of the typical workplace grind, we have something very different in store for you. Reasonable hours, a devoted team, a commitment to improvement, and believing in the value of every person - whether employee or patient - are just a few of the qualities for which we're known.
We're a human potential company
. Join us and experience the difference of the Desert Sage Way. We can't wait to meet you.
Desert Sage Health Centers believes in patient-focused care delivered through a caring team of competent and caring health care professionals. As a Patient Centered Medical Home (PCMH), Desert Sage Health Centers prides itself in the quality of care it delivers to more than 6,400 annual patients at three health center site locations. Our integrated system emphasizes prevention, healthy living and is designed to reduce health care disparities and avoid unnecessary trips to emergency rooms or other more costly forms of care.
Desert Sage Health Centers is currently recruiting an energetic full time Bilingual Patient Registration team member who is self motivated, energetic, and approaches customer service with a smile first, for our front desk patient registration department! The right person must able to multi task, schedule patient appointments by phone and in person, maintain files, tracking systems and data collection activities. If this sounds like you, then please apply!
Starting Wage: $17.05/hour (DOE)
Actual compensation will be based on experience and qualifications.
Benefits include paid holidays, vacation, health and dental insurance.
Responsibilities:
Greets and welcomes all patients/visitors to the clinic in a courteous, helpful and friendly manner.
Determines purpose of visit or phone calls and directs patients/visitors/callers to appropriate area.
Performs intake duties including explaining various forms.
Updates and verifies demographic information for established patients to include: addresses, phone numbers, insurance benefits, and emergency contact.
Registers new patients.
Promptly check-in patients arriving for their appointments, monitors time waiting (no more than 10 minutes).
Participate in morning huddles with clinical and/or dental staff to prepare for work day to include needs for interpretation, available appointments, triage and ensuring that schedules are at capacity for each day and next day.
Determine timeframe for appointment requests for new and established patients utilizing standards of scheduling protocol and the degree of patient's medical needs.
Monitor and update ‘Eligibility and Phone' reports.
Efficiently reschedules return appointments and assess patient for satisfaction of visit.
Maintain knowledge of the current standard scheduling and tools.
Offer and/or update sliding scale discount to every patient (no insurance, under-insured and insured, & Medicare) information for eligibility for discounted services.
Explains the 340B medication program to patients and verifies 340B information is up-to-date and accurate on an annual basis.
Collect monies and payments from patients for office visits and any fees due at time of service (TOS) during “check-in” for patient's visit.
Direct medication refill requests to the clinical support staff via patient case in electronic health computer system.
Knowledge on how to problem-solve various situations that occur in the medical, behavioral health and/or dental electronic health record system related to the patient's statement, demographics and insurance information.
Maintain cash box balancing at the beginning and end of each day.
Knowledge of policy on setting patients up on payment plans as assigned.
Works in collaboration with Patient Accounts to problem-solve accounts, as appropriate.
Maintains strict patient confidentiality at all times.
Clean and maintain work space, lobby area, computers, printers, and photocopiers on a regular basis according to equipment maintenance procedures.
Awareness/acceptance of cultural competency aspects and sensitivity.
On a rotating basis with other staff work occasional evenings and Saturdays as applicable.
Assist in training new patient registration staff as necessary.
Ability and transportation to rotate between three health center locations as needed.
Requirements:
Must have high school diploma or equivalent.
Experience in primary care is preferred.
Strong verbal communication skills. Courteous and empathic personality.
Ability to operate electronic health computers/keyboard and phone system.
Ability to work under pressure and handle multiple tasks.
Prefer at least one-year public contact experience.
Ability to maintain confidentiality per the Privacy Act.
Possess good judgment about handling clinical emergencies and behavioral problems.
If you are self motivated, compassionate and ready to give back to your community, and have the necessary training, come join our team!
Desert Sage Health Centers provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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Front Desk Coordinator
Medical receptionist job in Nampa, ID
Robert Half is looking for innovative Front Desk Coordinators for our local clients ongoing needs in the area! The Front Desk Coordinator will sit at the front desk and answer busy multi-line phones, check-in visitors and direct other walk-in traffic. Candidates who are successful in the Front Desk Coordinator contractual roles typically are proficient in Microsoft Office Suite skills and are comfortable updating and maintaining reports, tracking, and documenting detailed information, and entering information into company databases. The successful Front Office Coordinator will have experience with multi-line phones, and strong alphanumeric data entry and Microsoft Office Suite skills, including working with reports and mail merge. If you have outstanding customer service skills, excellent attention to detail, and are organized and motivated, then apply with Robert Half!
Requirements
Requirements:
Experience with multiline phones
1 + years of customer service experience
Proficient with office equipment (computers, copiers, scanners, and fax machines)
Comfortable using the Microsoft Office Suite
Familiarity with scheduling and calendar management
Competency with records maintenance and filing
TalentMatch
Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
© 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) .
Scheduler | Horizon Home Health and Hospice | Fruitland, Id
Medical receptionist job in Fruitland, ID
LOVE WHERE YOU WORK!!! Horizon is one of Idaho's oldest and largest Home Health agencies. We have been in business for over 20 years and currently have 7 branches from Fruitland to Twin Falls. We pride ourselves on our quality of care and ethical business practices as well as our foundational Core Values CAPLICO- - -Celebrate, Accountability, Passion for Learning, Intelligent Risk Taking, Customer Second, and Ownership. How we do it: CELEBRATING successes large or small. We hold each other ACCOUNTABLE with respect and professionalism. Our PASSION FOR LEARNING allows us to teach our team members the latest and most advanced Home Health and Hospice education. Our LOVE ONE ANOTHER atmosphere shows we work as a team with trust and compassion. The growth we have experienced reveals that we are INTELLIGENT RISK TAKERS with our processes and procedures. But what really sets us apart from all the others is our CUSTOMER SECOND philosophy. Employees are our main and most important focus. We achieve job fulfillment by promoting OWNERSHIP through the independence that Home Health and Hospice offers. Horizon is Idaho's EMPLOYER OF CHOICE and we want you to join us as we PROVIDE LIFE CHANGING SERVICE to all those we touch.
Job Description Summary
The Scheduler's primary function is to schedule patient services and coordinate with staff.
Essential Job Functions/Responsibilities
Schedule and appropriately document patient schedules in a timely manner.
Ability to multi-task in a fast paced environment.
Participate in coordinating care with management and patient interdisciplinary team.
Provide effective communication to patients, staff members, other health care professionals and referral sources.
Respond to agency and patient needs in a professional and creative manner.
Demonstrate commitment, professional growth and competency.
Promote Agency philosophy and administrative policies to ensure quality of care .
Other duties as assigned.
The above statements are only meant to be a representative summary of the major duties and responsibilities performed by incumbents of this job. The incumbents may be requested to perform job-related tasks other than those stated in this description.
Position Qualifications
Strong written and oral communication skills in person and over the phone.
Excellent customer service skills.
Strong team skills.
Organized, Flexible-responds well to changing priorities and conditions.
Technical aptitude to know or learn and master the agency's clinical software.
The employer for this position is stated in the job posting. The Pennant Group, Inc. is a holding company of independent operating subsidiaries that provide healthcare services through home health and hospice agencies and senior living communities located throughout the US. Each of these businesses is operated by a separate, independent operating subsidiary that has its own management, employees and assets. More information about The Pennant Group, Inc. is available at ****************************
Auto-ApplyPatient Service Representative Nampa OBGYN
Medical receptionist job in Nampa, ID
Employment Type:Full time Shift:Day ShiftDescription:At Saint Alphonsus Health System, we are looking for people who are living out their calling. We want you to be passionate about coming to work and challenged to achieve your potential. Living by these virtues, we pride ourselves on exceptional service and the highest quality of care.
We are looking for a genuine, friendly, and empathetic self-starter to join the team at our Nampa OBGYN Clinic!
As a Patient Service Representative, you will play a significant part in creating a great experience for patients and their families! The Patient Service Representative will work in partnership with our physicians and clinical staff to take care of patients' administrative needs. You will be responsible for checking in patients for appointments, collecting patient co-pays, answering telephones, taking accurate messages, scheduling appointments, and checking insurance eligibility. You will also need to be comfortable using our electronic medical record (EPIC) to update required information.
Our ideal candidate is friendly, detail-oriented, a quick learner and has a passion for providing a high-quality customer service experience to our patients. He or she will also need to utilize excellent communication skills while communicating with patients and families. The ability to provide superior customer service while utilizing independent decision-making skills will be essential in this position.
POSITION DETAILS:
This Full-Time position will have a schedule of Monday - Friday from 8:00AM - 5:00PM (or similar). This position will support 3 OBGYN providers in Nampa. The clinic is located at 4424 E Flamingo Ave #200, Nampa, ID 83687.
MINIMUM QUALIFICATIONS:
High School Diploma or equivalent preferred.
Previous customer service experience required. Healthcare experience preferred. Electronic health record (EHR) experience a plus. Medical terminology preferred.
Experience with process improvement or lean philosophy preferred.
ESSENTIAL FUNCTIONS:
Knows, understands, incorporates, and demonstrates the Organization's Mission, Vision, and Values in behaviors, practices, and decisions
Protects patients' rights by maintaining confidentiality of personal and financial information and follows guidelines for HIPPA regulations
Maintains operations by following policies and procedures and reports needed changes
ADDITIONAL DUTIES:
Acknowledges and greets patients immediately, providing a positive customer service experience
Registers patients for appointments and completes paperwork
Verifies and updates existing patient and insurance information
Keeps patient appointments on schedule by notifying provider of patient's arrival
Informs patients immediately of delays, explains why, and the anticipated wait time
Collect, record, and communicate to patients their responsible balances for visit, diagnostic testing, supplies, etc.
Maintain knowledge of different payer practices and deductibles
Assist patients with all aspects of Financial Assistance Paperwork
Control credit extended to patients via a payment plan
Maintain business office inventory and equipment and order supplies
Maintain a neat work area including the reception area
Follow Cash Control Policy and Procedure and balances daily financial activities. Ensure collection of payments at time of service
About Saint Alphonsus:
Colleagues of Saint Alphonsus Health System enjoy competitive compensation with a full benefits package and opportunity for growth throughout SAHS and Trinity Health.
Visit ****************************** to learn more about the benefits, culture and career development opportunities available to you at Saint Alphonsus Health System.
Saint Alphonsus and Trinity Health are committed to promoting diversity in its workforce and to providing an inclusive work environment where everyone is treated with fairness, dignity and respect. We are committed to recruit and retain a diverse staff reflective of the communities we serve. Saint Alphonsus and Trinity Health are equal opportunity employers and prohibit discrimination against any individual with regard to race, color, religion, gender, marital status, national origin, age, disability, sexual orientation, or any other characteristic protected by law.
Our Commitment
Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.
Auto-ApplyPatient Service Representative
Medical receptionist job in Ontario, OR
Full-time Description
Patient Service Representative
RESPONSIBLE TO: Practice Manager
FLSA STATUS: Non-Exempt
Purpose of this Position: Patient Service Representatives (PSR) are responsible to assist with patient appointment needs of the clinic, check in, payment collection, appointment schedules and insurance verifications. The incumbent will utilize the electronic health record system to access confidential patient information and schedules in order to assist the patient and provide the clinic staff and providers with needed information. PSR's are expected to be friendly and provide excellent customer service ensuring patients are informed and well cared for while waiting for their appointment.
Requirements
Qualifications:
High School Diploma or equivalent is required.
Previous customer service experience is required; healthcare/medical office experience, medical terminology and healthcare insurance experience is preferred; electronic health record experience is a plus and medical terminology is preferred.
Excellent communication skills; exhibit a friendly and cheerful disposition with a strong customer service focus.
Previous computer experience preferred, including MS Word, Excel and Outlook.
Accurately type 45-50 wpm.
Bilingual - English/Spanish preferred. Spanish required in some locations and for some shifts.
Primary responsibilities:
Greet patients as they check in and register patients according to established protocols.
Assist patients to complete all necessary forms and documentation including medical insurance.
Ensure patient data, registration and billing information is accurate and up to date.
Inform patients of medical office procedures, policies and any delays/changes to their appointment.
Move patients through appointment as scheduled (arrive, check in and check out).
Answer incoming phone calls, manage inquiries and direct calls as necessary.
Transfer calls as required by the established proto col.
Schedule patient appointments.
Collect co-pays and payments.
Enroll patients in the sliding fee scale program according to established policy.
Enter charges, payments and adjustments daily.
File registration cards, encounters, daily journal report, sign in sheets daily.
Respond and comply to requests for information.
Verify insurance eligibility and Primary Care Physician (PCP).
Verify and balance cash drawer to end of the day journal report.
Scan documents into the practice management system.
Ensure all patients are called for reminder appointments daily.
Ensure all patients that miss their appointments are called following protocol.
Maintain stock of forms and office supplies.
Ensure reception area is well maintained, neat and clean.
Assist with meeting quality measures by completing tasks related to VFHC initiatives.
Safeguard patient privacy and confidentiality.
Complete other duties as assigned.
Physical requirements:
Must be able to lift 25 lbs.
Continuous sitting, standing, walking.
Correctable vision and hearing.
The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.
Salary Description Starting $17.00 DOE
Referral Coordinator
Medical receptionist job in Mountain Home, ID
JOB TITLE: Referral Coordinator FLSA STATUS: Non-Exempt REPORT TO: Population Health Manager The Referral Coordinator is responsible for managing and coordinating appointments requested by Desert Sage Health Centers' staff to ensure continued continuity of patient care in a timely and professional manner. The Referral Coordinator also maintains positive relationships with clinical staff, physicians, patients and their families, as well as the general public.PRIMARY DUTIES AND RESPONSIBILITES
Assist with tracking, monitoring, and follow-up on referrals to internal and external providers per DSHC's policies and standard work.
Maintains all referral coordinator buckets based on DSHC's policies and standard work.
Process urgent in-house Medical Records Requests for patients as needed following proper procedures.
Complete all prior authorizations initiated by referrals requested by the patient's Primary Care Provider.
Work with the guidance of the care team to contact patients post-discharge and schedule follow-up care with the team.
Make DSHC services available, either directly or by referral, to cooperating agencies by providing education to patients and families on services available in the clinic and in the community.
Maintain strict confidentiality on all patient information gained in the DSHC practice setting of this position. Treat all patients with dignity and compassion without creating barriers.
Retrieve patient's medical information from the Idaho Health Data Exchange and referral providers when available.
Participate in staff huddles, meetings, conferences, and case management activities.
Assists patients in the completion of the 340B and Medication Assistance Programs by adhering to program requirements and verifies that all patient information remains up to date to reduce financial barriers.
Maintain the After-Hours Call Log alongside medical providers.
Ensure the log is being notated
Check patient cases for follow-up per providers instructions
Retrieve discharge summaries if needed
Maintain and update the ER Admission/Discharge Log.
Ensure patients get follow-up appointments with their PCP
Contact patient via phone and letter for correspondence
Assists care teams with receiving incoming calls from community agencies.
Assists and directs patients with setting up transportation following policies and procedures.
Participates in making recommendations regarding policies and procedures, goals, projects, and priorities in accordance with The Desert Sage Way.
Perform all other duties as assigned and necessary for the proper operation of the health center
Assists with interpretation (as assigned) and travels to DSHC sites as needed.
Employee knows DSHC's 5 core values and demonstrates the specific valued behaviors on a daily basis.
TYPICAL PHYSICAL DEMANDS
Physical Requirements
N/A
Rarely ( 1-12%)
Occasionally ( 13-33%)
Frequently ( 34-66%)
Regularly ( 67-100%)
Standing
x
Walking
x
Climbing
x
Sitting
x
Stooping / Kneeling
x
Lift/Carry up to 15 lbs.
x
Lift/Carry up to 30 lbs.
x
Lift/Carry up to 50 lbs.
x
Push/Pull up to 25 lbs. of exertion
x
Push/Pull up to 50 lbs. of exertion
x
Work below waist level
x
Work at waist to shoulder level
x
Work above shoulder level
x
Reach further than arm's length
x
Fingering
x
Grasping / Holding
x
Talking
x
Hearing
x
Seeing
x
Work in confined spaces
x
Exposed to extreme temperatures
x
Operate tools or machinery (incl. office equip.)
x
Operate motorized vehicles/equipment
x
Work at heights balancing
x
Use/exposed to hazardous substances
x
Auto-ApplyPatient Service Representative - Float
Medical receptionist job in Ontario, OR
Patient Service Representative - Float RESPONSIBLE TO: Practice Manager FLSA STATUS: Non-Exempt Purpose of this Position: Patient Service Representatives (PSR) are responsible to assist with patient appointment needs of the clinic, check in, payment collection, appointment schedules and insurance verifications. The incumbent will utilize the electronic health record system to access confidential patient information and schedules in order to assist the patient and provide the clinic staff and providers with needed information. PSR's are expected to be friendly and provide excellent customer service ensuring patients are informed and well cared for while waiting for their appointment.
Requirements
Qualifications:
* High School Diploma or equivalent is required.
* Previous customer service experience is required; healthcare/medical office experience, medical terminology and healthcare insurance experience is preferred; electronic health record experience is a plus and medical terminology is preferred.
* Excellent communication skills; exhibit a friendly and cheerful disposition with a strong customer service focus.
* Previous computer experience preferred, including MS Word, Excel and Outlook.
* Accurately type 45-50 wpm.
* Bilingual - English/Spanish preferred. Spanish required in some locations and for some shifts.
Primary responsibilities:
* Greet patients as they check in and register patients according to established protocols.
* Assist patients to complete all necessary forms and documentation including medical insurance.
* Ensure patient data, registration and billing information is accurate and up to date.
* Inform patients of medical office procedures, policies and any delays/changes to their appointment.
* Move patients through appointment as scheduled (arrive, check in and check out).
* Answer incoming phone calls, manage inquiries and direct calls as necessary.
* Transfer calls as required by the established proto col.
* Schedule patient appointments.
* Collect co-pays and payments.
* Enroll patients in the sliding fee scale program according to established policy.
* Enter charges, payments and adjustments daily.
* File registration cards, encounters, daily journal report, sign in sheets daily.
* Respond and comply to requests for information.
* Verify insurance eligibility and Primary Care Physician (PCP).
* Verify and balance cash drawer to end of the day journal report.
* Scan documents into the practice management system.
* Ensure all patients are called for reminder appointments daily.
* Ensure all patients that miss their appointments are called following protocol.
* Maintain stock of forms and office supplies.
* Ensure reception area is well maintained, neat and clean.
* Assist with meeting quality measures by completing tasks related to VFHC initiatives.
* Safeguard patient privacy and confidentiality.
* Complete other duties as assigned.
Physical requirements:
* Must be able to lift 25 lbs.
* Continuous sitting, standing, walking.
* Correctable vision and hearing.
* The ability to communicate information and ideas so others will understand. Must be able to exchange accurate information in these situations.
* The ideal candidate must be able to complete all physical requirements of the job with or without a reasonable accommodation.