Medical Receptionist jobs in Millcreek, PA

Company :Allegheny Health Network : Completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities. Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. ESSENTIAL RESPONSIBILITIES: Conducts scheduling, and preregistration functions, validates patient demographic data, identifies and verifies medical benefits, accurate plan code and COB order. Obtains limited clinical data based on service required. Corrects and updates all necessary data to assure timely, accurate bill submission. (30%) Verifies insurance information through payor contacts via telephone, online resources, or electronic verification system. Identifies payor authorization/referral requirements. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. (20%) Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. (20%) Delivers positive patient experience. Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors. Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships. (10%) Maintains focus on attaining productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate. (10%) Adheres to AHN organizational policies and procedures for relevant location and job scope. Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes. (10%) Performs other duties as assigned or required. QUALIFICATIONS: Minimum High school diploma or GED; or one - three months related experience and/or training; or equivalent combination of education and experience. One previous year of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment Experience operating a PC and using software applications Preferred Medical terminology and obtaining insurance verifications Call/Service Center experience Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Pay Range Minimum: $18.75 Pay Range Maximum: $25.31 Base pay is determined by a variety of factors including a candidate's qualifications, experience, and expected contributions, as well as internal peer equity, market, and business considerations. The displayed salary range does not reflect any geographic differential Highmark may apply for certain locations based upon comparative markets. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Our client, the Multi-cultural Health Evaluation Delivery System, an organization who values Flexible, Ethical, Positive Communicators, Culturally Competent, Productive, and Team Players has a need for a Medical Practice Coordinator. Duties and Responsibilities include, but are not limited to the following: Summary Under the direction of MHEDS Practice Manager, the MHEDS Practice Coordinator oversees and manages the staff and daily operations of the assigned clinical site. They are responsible for ensuring a smooth, positive, and patient-focused environment. The Practice Coordinator is responsible to set the tone of the clinic environment through ensuring positive patient relations, working positively and supportively with all departments and employees of the organization, providing timely and accurate organizational information. Practice Coordinator Duties Demonstrates ability to problem solve, execute solutions, manage interpersonal conflicts, and use appropriate de-escalation techniques for a diverse patient and staff population. Facilitates effective teamwork. Manages day-to-day operations of the assigned site including administrative functions and supervision of all staff, schedules of all front line and physician staff during operating hours, approving PTO requests at the site level. Verifies and submits accurate and timely payroll information. Responsible for clinic personnel management including interviewing and onboarding front line staff in coordination with practice manager and nurse manager, evaluating performance, performance coaching, and counseling. Provides onboarding support for new physicians, mid-level practitioners (Physician Assistant or Nurse Practitioner), and behavioral health clinicians with direction from the Medical Director. Responsible for overseeing inventory and purchasing needs for assigned site from approved vendors within the allotted budget. Collaborates with Practice Manager and other Practice Coordinators to ensure consistency across sites. Analyze financial and practice activity reports. Assists in marketing clinic and site renovations Performs, supervises, coordinates, and/or monitors the work activity related to patient injuries, self-pay collections, and payment posting. Provides assistance to the Practice Manager in overseeing the annual operating budget and developing business goals. Acts as liaison with landlord and real estate services resolving issues/concerns with assigned property/facility. Identifies, establishes, and evaluates quality assurance and compliance within the office of practice, in keeping with organizational policy and procedures. Maintain compliance with OSHA, HIPAA, by conducting environment of care rounding, implementing policy changes, and ensuring that all required signage displayed is current. Participates in daily huddles. Assists with in-clinic interpretation if multilingual. Safety: Adheres to safety, infection control, patient confidentiality, and related policies and procedures. Supervisory Capacity: This position supervises all staff at the assigned MHEDS site, including providers, clinical staff, and support staff. The Practice Coordinator will provide feedback to the Medical Director regarding the providers and the Nurse Manager regarding the nurses and medical assistants during the annual review process. Company Values: Ensures the six domains of healthcare quality are met during each patient visit: patient safety, effectiveness, patient-centered, timeliness, efficiency, and equity. Consistent with MHEDS' values, treats all supervisors, co-workers, direct reports, patients, and any other internal or external person with respect and dignity. Education and/or Experience: A high school diploma or GED is required; an associate or bachelor's degree in management is a plus. Minimum two (2) years' experience in managing a team of more than five (5) staff. Healthcare management experience is helpful but not required. Proficiency with Microsoft Suite products (Word, Excel, Teams, Outlook) and experience working in an electronic health record system (eClinicalWorks, EPIC). Professional Attributes: Ability to work independently as well as part of a collaborative team. Ability and willingness to learn new tasks as required. Ability to work effectively within a multicultural workforce environment. Strong conflict resolution skills, especially between staff of differing cultures. Effectively able to communicate in written and oral form. Language Skills: Must be able to speak and write in English. Additional language capabilities are a plus. Physical Demands: Normal medical/administrative office setting demands include lifting and carrying or delivering supplies that usually weigh less than 10 pounds, but may occasionally weigh 20-30 pounds, within the building. Work Environment: The office and clinical areas are well illuminated, climate controlled, indoor areas. Work involves some exposure to hazards typical to a medical office environment, including potential exposure to infectious diseases and blood borne pathogens, chemical exposures, fire, mechanical and electrical hazards. Protective clothing and equipment are provided and required to be worn in potential exposure situations. Interested, qualified candidates will please submit a résumé. J.L. Nick & Associates & MHEDS are equal opportunity employers.

Pay Rate: Certified Medical Assistant: $18.00/hour Non-Certified Medical Assistant: $16.50/hour Join our team as a Medical Assistant at the Barber National Institute Outpatient Clinic. In this front desk-based position, you'll play a key role in providing high-quality administrative and clerical support to ensure efficient and effective clinic operations. Reporting to the Administrative Manager, you will be the first point of contact for patients, helping to manage appointment scheduling, insurance verification, data entry, and front desk functions with professionalism and attention to detail. What You'll Bring: A positive, patient-first mindset with strong communication skills Detail-oriented work ethic and ability to manage tasks independently Proactive problem-solving and time management skills Ability to work well both independently and as part of a team Comfort handling sensitive information with discretion and professionalism Flexibility to adapt to changing priorities and responsibilities What You'll Have: High school diploma or equivalent required Medical Assistant certification preferred but not required Experience with medical insurance processes and prior authorizations Proficiency with computers, electronic health records (EHR), and scheduling systems Strong organizational and administrative skills A Typical Day May Include: Greeting and checking in patients at the front desk. Scheduling appointments and communicating changes to patients. Verifying insurance eligibility and checking for required prior authorizations. Collecting co-pays and ensuring patient records are updated accurately. Scanning and uploading documents into the electronic clinical record (ECR). Entering service data to support accurate and timely billing. Setting up new patient records in CareLogic. Ordering and managing supplies for the Clinic. Running reports to ensure clinic efficiency. Assuring patients are seen within regulatory timeframes. Supporting staff with clerical tasks such as mailing surveys and entering results. Perks with a Purpose Our benefits are created with YOU in mind. Healthcare • Highmark Medical and Mental Health • Free Delta Dental Coverage • Free Davis Vision Coverage • Short & Long-Term Disability Insurance • Healthcare Flexible Spending Account • Teladoc Virtual Health Financial Well-being • 401K Retirement Savings option • On-Demand Pay • Employee Referral Bonus program • Student Loan Forgiveness • College Scholarship & Tuition Discounts • Employee Discounts Life & Family Support • Free Life Insurance • Dependent Care Flexible Spending Account • LifeSolutions Employee Assistance Program • Erie Campus*- discounted on-site weekday childcare • Employee discounts for select events and services Who is Barber National Institute? The Barber National Institute is a non-profit committed to its mission of providing the highest quality services for children and adults with autism, intellectual disabilities or behavioral health challenges and their families. Since our founding in 1952, we have evolved into a multi-faceted organization serving more than 6,200 individuals annually with a wide range of educational, vocational, residential and behavioral health programs. We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, age, sexual orientation, protected veteran status, disability or any other legally protected status. If you need an accommodation to apply, please contact HR. EOE

Provides support to the daily operations of the Health Information Services Department MINIMUM QUALIFICATION Education, Knowledge, Skills and Abilities Must be a high school graduate or equivalent. Computer-literate Must possess excellent written and oral communication skills Ability to maintain confidentiality Required Length and Type of Experience Previous office experience required Previous medical record or medical office experience preferred Required Licensure or Certification None Required Physical and Environmental Demands Stretching, bending, lifting, repetitive hand movement, sitting. Ability to read and comprehend medical records Benefits: * Competitive salary package * Extensive benefit package including medical, dental, vision, and life insurance (Benefits on Day 1!) * Accident & critical illness insurance * Tuition Reimbursement * Short-Term & Long-Term Disability Insurance * Paid Maternity Leave * Employee Assistance Program * Paid Time Off * Employee Wellness Plan that pays you for being healthy * 403(b) and Roth Retirement Plan with company matching * We are a qualifying employer for the Public Service Loan Forgiveness (PSLF) Program which allows you to receive forgiveness of the remaining balance of your Direct Loans after you have made 120 qualifying monthly payments while working full-time for a qualifying employer

UPMC is hiring a Full-Time Patient Services Representative to help support their Women's Health Hamot OB/GYN team in Erie, PA! Hours: Monday-Friday, 8:00am to 4:30pm with some alternating shifts (Example: 7:00am to 3:30pm, 8:30am to 5:00pm) Location: 118 East 2nd. Street, Erie, PA 16507. Some travel to other offices in surrounding areas may be required. Position Specifics: Handling incoming calls, handling incoming/outgoing faxes, direct radiology scheduling including mammography, collecting copays, verifying insurance, handling patient referrals, abstracting patient records, directing and assisting patients in the office. See what being a Patient Services Representative can do for UPMC and what UPMC can do for Patient Services Representatives - it's more than just a job! What Can You Bring to UPMC? * Contribute to UPMC's mission of Life Changing Medicine * Set the standards for the level and quality of care for the care delivery team * Provide patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members. * Establish and maintain collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care. * Demonstrate a commitment to the community and to your health care profession What Can UPMC Do for You? * A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future * Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program * Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave * Competitive pay for the work that you do - base pay, merit, and premium pay Purpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. Responsibilities: * Provide a warm greeting for all patients * Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference * Collect copayments and any other applicable patient payments at the point of service * Confirm and/or update patient registration information at checkout * Schedule follow-up appointments within the practice at checkout * Schedule or connect patient to resources to schedule for ancillary services at checkout * Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. * Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. * Register patients in Biometrics (fingerprint recognition) program and explain benefits * Promote MyUPMC patient portal and assist patients in registration when applicable * Assist patients in education of financial responsibility and connect them to advocacy resources as needed * Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries * Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations * Appropriately distribute / triage phone calls to other areas and / or clinical providers * Assist with administrative duties in the office including but not limited to scanning of medical records and faxing*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned. Completion of high school graduate or equivalent is required. Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

This is an open continuous announcement which will be used to fill any Medical Support Assistant position that may become vacant within the Erie VA Healthcare System and associated CBOCs for which we are hiring and can be used for up to 90 days after the announcement closes. Applicants will be referred as positions become available. This is an open continuous announcement, the First cut point will be 07/07/2025 with additional cut points every 2 weeks as needed. Help Overview * Accepting applications * Open & closing dates 06/20/2025 to 09/30/2025 * Salary $42,620 - $55,400 per year * Pay scale & grade GS 5 * Help Location 3 vacancies in the following location: * Erie County, PA * Remote job No * Telework eligible No * Travel Required Not required * Relocation expenses reimbursed No * Appointment type Permanent * Work schedule Full-time * Service Excepted * Promotion potential None * Job family (Series) * 0679 Medical Support Assistance * Supervisory status No * Security clearance Not Required * Drug test No * Position sensitivity and risk Non-sensitive (NS)/Low Risk * Trust determination process * Credentialing * Suitability/Fitness * Financial disclosure No * Bargaining unit status Yes * Announcement number CBSZ-12745508-25-MF * Control number 839174700 Help This job is open to * The public U.S. Citizens, Nationals or those who owe allegiance to the U.S. Clarification from the agency This announcement is open to all US Citizens. First Area of consideration will be given to current permanent employees of the Erie VA Healthcare System. Videos Help Duties The MSA independently performs a full range of duties related to the delivery of healthcare services in an inpatient or outpatient setting and advises clinical staff on current administrative processes, and support work relating to the care and treatment given to patients in inpatient units, outpatient clinics, patient scheduling call centers, Care in the Community Support Staff (CitC), and ancillary support services. Responsibilities include but not limited to: * Answer phones, greeting patients, relaying messages to appropriate staff inside or outside of the unit, scheduling appointments, including interpreting and verifying provider orders in accordance with VHA national scheduling guidelines * Schedule, cancel, re-schedule patient appointments and/or consults * Enter no-show information and monitor appointment requests from multiple electronic sources * Participate in huddles with other MSAs and/or clinic staff to determine the daily needs of the clinic * Monitor both inpatient and outpatient appointments in areas of responsibility * Verify and update demographics and insurance information when patients check-in for appointments * Coordinate administrative functions relating to emergency and non-emergency transfers to other VA facilities or private hospitals and determines appointment type based on the patient's eligibility status (i.e., TRICARE, sharing agreements, collaterals, research patient, VA employee, etc.) * Serve as an initial point of contact for the units, clinics, patient, call centers, CitC, to include, but not limited to, scheduling patient appointments, tracking, reviewing, and responding to electronic orders, consults, and other elements in the electronic medical record and medical systems * Utilize practical knowledge of computerized data entry, information processing systems and software related to patient care, the healthcare system's organization and services, basic rules and regulations governing visitors and patient treatment * Apply, knowledge of standard procedures, utilizing medical records, and medical terminology Work Schedule: This will be discussed during the interview, multiple work schedules available. Work schedule will be determined upon selection. NOTE: May be expected to work evenings, rotating weekends, and/or holidays. Compressed/Flexible:Not Available Telework: This position is not eligible for telework. Virtual: This is not a virtual position. Functional Statement #:000000 Relocation/Recruitment Incentives: Not Authorized Permanent Change of Station (PCS): Not Authorized Financial Disclosure Report: Not required Help Requirements Conditions of Employment * You must be a U.S. Citizen to apply for this job. * Selective Service Registration is required for males born after 12/31/1959. * Must be proficient in written and spoken English. * You may be required to serve a probationary period. * Subject to background/security investigation. * Selected applicants will be required to complete an online onboarding process. * Participation in the seasonal influenza vaccination program is a requirement for all Department of Veterans Affairs Health Care Personnel (HCP). Qualifications Applicants pending the completion of educational or certification/licensure requirements may be referred and tentatively selected but may not be hired until all requirements are met. Basic Requirements: * United States Citizenship: Non-citizens may only be appointed when it is not possible to recruit qualified citizens in accordance with VA Policy. * Experience and Education. * Experience. Six months experience of clerical, office, customer service, or other administrative work that indicates the ability to acquire the particular knowledge and skills needed to perform the duties of the position; OR, * Education. One year above high school; OR, * Experience/Education Combination. Equivalent combination of experience and education are qualifying for entry level for which both education and experience are acceptable. * English Language Proficiency. MSAs must be proficient in spoken and written English in accordance with VA Handbook 5005, Part II, Chapter 3, Section A, paragraph 3.j. May qualify based on being covered by the Grandfathering Provision as described in the VA Qualification Standard for this occupation (only applicable to current VHA employees who are in this occupation and meet the criteria).Grade Determinations: Medical Support Assistant, GS-5: In addition to the basic requirements, you must meet the grade requirement * Experience: One year of experience equivalent to the GS-4 grade level. Experience at this level include, but are not limited to: scheduling and rescheduling patients for treatment; interviewing patients for appointments; referring patients to other medical specialty clinics; providing information to patients necessary to resolve VA Handbook complaints; interacting with both internal and external customers; reviewing and documenting medical outpatient and inpatient electronic health records, as well as administrative records; verifying third party insurance and updating information in the Insurance Capture Buffer (ICB) system; obtaining medical information from patients; coordinating information and actions related to patient care and services; and scheduling appointments in accordance with VHA national scheduling guidelines. OR, * Education: Four years of education above high school; AND, * Demonstrated Knowledge, Skills, and Abilities: Candidates must demonstrate all of the KSAs below: * Ability to operate computerized programs and systems in order to enter, modify, and retrieve sensitive medical and patient identifying information (PII) into or from electronic health records, scheduling systems, and/or reports. * Advanced knowledge of medical terminology specific to understand medical diagnosis and procedures sufficient to communicate clinical staff instructions to patients. * Ability to schedule medical appointments in a clinical setting. * Ability to work independently in the accomplishment of a wide variety of duties performing patient support work. * Ability to communicate effectively and professionally in person, electronically, and/or by telephone, with internal and external customers. * Skill in customer service with the ability to identify customer concerns, and refer to the appropriate staff, as necessary, to ensure a satisfactory resolution References: VA Qualifications Standards - Office of the Chief Human Capital Officer (OCHCO) Physical Requirements: See VA Directive and Handbook 5019, Employee Occupational Health Service Resume Reminder: Your resume must include the following for each job listed: 1) Job title and grade level/salary. In order to show that you meet the experience requirements, you must document grades you have held and how long you have held them; 2) Duties, examples for each work experience, examples of relevant experiences and accomplishments that prove you can perform the tasks at the level required for the job as stated. You must include enough detailed information to support your specialized experience; 3) Month, day and year start/end dates (e.g. 04/02/2019 to 04/13/2020); 4) Hours worked per week for all jobs listed. 5) Full Name and address of Employer 6) Name of Supervisor or Contact name 7) Complete phone number of Supervisor/Contact. To credit experience, you must provide demonstrated experience. Reiterated knowledge skills and abilities will not be qualifying. Narrative responses to explain tasks completed, accomplishments made, and/or specific instances where the skillset has been applied in work are recommended in the assessment questionnaire. Education IMPORTANT: A transcript must be submitted with your application if you are basing all or part of your qualifications on education. Note: Only education or degrees recognized by the U.S. Department of Education from accredited colleges, universities, schools, or institutions may be used to qualify for Federal employment. You can verify your education here: ********************************* If you are using foreign education to meet qualification requirements, you must send a Certificate of Foreign Equivalency with your transcript in order to receive credit for that education. For further information, visit: ********************************************************************************************* Additional information Receiving Service Credit or Earning Annual (Vacation) Leave: Federal Employees earn annual leave at a rate (4, 6 or 8 hours per pay period) which is based on the number of years they have served as a Federal employee. Selected applicants may qualify for credit toward annual leave accrual, based on prior work experience or military service experience. This credited service can be used in determining the rate at which they earn annual leave. Such credit must be requested and approved prior to the appointment date and is not guaranteed. This job opportunity announcement may be used to fill additional vacancies. This position is in the Excepted Service and does not confer competitive status.VA encourages persons with disabilities to apply. The health-related positions in VA are covered by Title 38, and are not covered by the Schedule A excepted appointment authority. The Fair Chance to Compete for Jobs Act (or the Act) prohibits the Department of Veterans Affairs (VA) from requesting applicant criminal history record information before extending a conditional or tentative offer of employment. In accordance with 5 U.S.C § 9202(c) and 5 C.F.R § 920.201 certain positions are exempt from the provisions of the Act. Applicants who believe they have been subjected to a violation of the Act, may submit a written complaint within 30 calendar days of the date of the alleged non-compliance to VA at ************************. Applicant written complaints should include the following: * Administration name: Veterans Health Administration (VHA) * Office name, employee name and contact information or contractor who made contact (if known). * Date of contact. * Details regarding the job opportunity announcement applied to, and copies of any documents or other evidence related to the complaint. * Visit Office of the Chief Human Capital Officer (OCHCO) for more information. Read more * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. How You Will Be Evaluated You will be evaluated for this job based on how well you meet the qualifications above. IN DESCRIBING YOUR EXPERIENCE, PLEASE BE CLEAR AND SPECIFIC. WE MAY NOT MAKE ASSUMPTIONS REGARDING YOUR EXPERIENCE. Your application, resume, C.V., and/or supporting documentation will be verified. Please follow all instructions carefully. Errors or omissions may affect consideration for employment. Experience refers to paid and unpaid experience, including volunteer work done through National Service programs (e.g., Peace Corps, AmeriCorps) and other organizations (e.g., professional; philanthropic; religions; spiritual; community; student; social). Volunteer work helps build critical competencies, knowledge, and skills and can provide valuable training and experience that translates directly to paid employment. You will receive credit for all qualifying experience, including volunteer experience. The Department of Veterans Affairs performs pre-employment reference checks as an assessment method used in the hiring process to verify information provided by a candidate (e.g., on resume or during interview or hiring process); gain additional knowledge regarding a candidate's abilities; and assist a hiring manager with making a final selection for a position. It is the policy of the VA to not deny employment to those that have faced financial hardships or periods of unemployment. Veterans and Transitioning Service Members: Please visit the VA for Vets site for career-search tools for Veterans seeking employment at VA, career development services for our existing Veterans, and coaching and reintegration support for military service members. * Benefits Help A career with the U.S. government provides employees with a comprehensive benefits package. As a federal employee, you and your family will have access to a range of benefits that are designed to make your federal career very rewarding. Opens in a new window Learn more about federal benefits. Review our benefits Eligibility for benefits depends on the type of position you hold and whether your position is full-time, part-time or intermittent. Contact the hiring agency for more information on the specific benefits offered. * Required Documents As a new or existing federal employee, you and your family may have access to a range of benefits. Your benefits depend on the type of position you have - whether you're a permanent, part-time, temporary or an intermittent employee. You may be eligible for the following benefits, however, check with your agency to make sure you're eligible under their policies. To apply for this position, you must provide a complete Application Package which includes: * Resume The following documents are accepted, and may be required if applicable to your eligibility and/or qualifications for this position. Please use this checklist to ensure you have included all documents required for your application, such as a copy of your transcript (if using education to qualify), SF-50's (current/former Federal employees), etc. * DD-214/ Statement of Service * Disability Letter (Schedule A) * Disability Letter (VA) * Other (1) * PCS Orders * Resume * Separation Notice (RIF) * SF-15 * SF-50/ Notification of Personnel Action * Transcript Veterans' Preference: When applying for Federal Jobs, eligible Veterans should claim preference for 5pt (TP), 10pt (CP/CPS/XP), or for Sole Survivor Preference (SSP) in the questionnaire. You must provide a legible copy of your DD214(s) which shows dates and character of service (honorable, general, etc.). If you are currently serving on active duty and expect to be released or discharged within 120 days you must submit documentation related to your active duty service which reflects the dates of service, character of service (honorable, general, etc.), and dates of impending separation. Additionally, disabled veterans and others eligible for 10-point preference (such as widows or mothers of eligible Veterans) must also submit an SF-15 "Application for 10 Point Veteran Preference" with required proof as stated on the form. Documentation is required to award preference. For more information on Veterans' Preference, please visit Feds Hire Vets - Veterans - Job Seekers - Veterans' Preference. If you are relying on your education to meet qualification requirements: Education must be accredited by an accrediting institution recognized by the U.S. Department of Education in order for it to be credited towards qualifications. Therefore, provide only the attendance and/or degrees from schools accredited by accrediting institutions recognized by the U.S. Department of Education. Failure to provide all of the required information as stated in this vacancy announcement may result in an ineligible rating or may affect the overall rating. * How to Apply All applicants are encouraged to apply online. To apply for this position, you must complete the full questionnaire and submit the documentation specified in the Required Documents section below. The complete application package must be submitted by 11:59 PM (ET) on 09/30/2025 to receive consideration. To preview the questionnaire click ********************************************************* * To begin, click Apply Online to create a USAJOBS account or log in to your existing account. Follow the prompts to select your USA JOBS resume and/or other supporting documents and complete the occupational questionnaire. * Click Submit My Answers to submit your application package. NOTE: It is your responsibility to ensure your responses and appropriate documentation is submitted prior to the closing date. To verify your application is complete, log into your USA JOBS account, ************************************* select the Application Status link and then select the more information link for this position. The Details page will display the status of your application, the documentation received and processed, and any correspondence the agency has sent related to this application. Your uploaded documents may take several hours to clear the virus scan process. To return to an incomplete application, log into your USA JOBS account and click Update Application in the vacancy announcement. You must re-select your resume and/or other documents from your USA JOBS account or your application will be incomplete. Agency contact information Michael Ferlin Phone ************ Email ********************* Address Erie VA Medical Center 135 East 38th Street Erie, PA 16504 US Next steps Once your online application is submitted you will receive a confirmation notification by email. After we receive application packages (including all required documents) and the vacancy announcement closes, we will review applications to ensure qualification and eligibility requirements are met. After the review is complete, a referral certificate(s) is issued and applicants will be notified of their status by email. Referred applicants will be notified as such and may be contacted directly by the hiring office for an interview. All referred applicants receive a final notification once a selection decision has been made. You may check the status of your application at any time by logging into your USA Jobs account and clicking on Applications. Information regarding your application status can be found in the USAJobs Help Center. NOTE: Participation in the sea

At the Achievement Center of LECOM Health, we believe in those we serve as much as we believe in those who serve. If you're looking for a place that invests in your growth and values your contributions, come join us! Together, we can help ensure that any child, through any challenge, can achieve. Recognized as a 2025 Best Place to Work by The Nonprofit Partnership's Nonprofit Excellence Awards, we're proud of the culture we've built - one where our team feels supported, celebrated and inspired to do their best work every day. More than a Century of Service: Since 1923, we've built a legacy of making a meaningful impact on children's lives-stability you can trust. Employee Engagement Above the Benchmark: We consistently score above national benchmark for employee engagement. Our team is happy, mission-driven, and supported, fostering a positive and uplifting workplace. Flexibility & Fun: Enjoy a work environment that values your well-being, offers flexibility, and encourages a sense of humor along the way. Mission-Focused Impact: Be part of helping any child overcome challenges, knowing your role truly matters. Feel Valued & Grow: With annual professional development dollars, tuition discounts, and year-round trainings, you'll find real opportunity for professional growth and personal fulfillment. Position Description: The Patient Access Coordinator serves as a member of a centralized triage and referral line, under Project LAUNCH. Duties include centralized scheduling, managing referrals, and assisting clients / families with resources needed to support their service needs and overall mental health. This role prioritizes a trauma-informed and culturally competent comprehensive approach to understanding and working with individuals in need of mental health support. Information is gathered via phone triage assessments in order to assist the individual or family in linking with needed services and support, including provision of information about support that may not be provided through LECOM Health System. All duties are completed with strict confidentiality and in compliance with HIPAA and other agency, state, or federal rules. This position is responsible for completing assigned action steps that accomplish the goals and objectives associated with required activities as set forth in the Project Narrative and reports to the Centralized Access Supervisor. Responsibilities: Assesses the needs of children, adults, and families while adhering to HIPAA and all confidentiality requirements. Serves on behalf of a centralized intake and referral line. Processes referrals that may be initiated by the individual, family, internal LECOM providers or programs, or external stakeholders, gathering needed information on the specific needs and preferences for services and supports and providing information to ensure referral sources are made aware of any barriers to timely linkage to care. Completes client registration, authorization and eligibility determinations. Provides families with information regarding available LECOM Behavioral Health or Physical Health services, reviewing steps to access care. Schedules appointments as assigned to assist individuals and families in completing necessary intake assessments or evaluations necessary to access care. Upholds trauma-informed perspectives and practices while completing activities and during interactions with others. Actively and positively supports the mission and values of the agency and positively contributes to workplace culture by demonstrating behaviors and attitudes consistent with the Guiding Principles of the organization. Participates in any required SAMHSA meetings, audits, trainings, or other events as assigned. Participates in committees, other grants or special projects, and all other duties as assigned. Maintains professional relationships with community service providers, stakeholders, and all referral sources. Requirements A high school diploma; as an associate's degree or higher in business administration, billing, or a human services field is preferred. Two (2) years' experience working within a child-serving system, front desk or customer service position is required; two (2+) years' experience working within a child-serving system, customer service, patient registration or medical billing is preferred. Multilingual/cultural diversity experience is a plus. Why join the Achievement Center of LECOM Health? Compensation: ACLH offers a competitive salary based upon experience. Time Off: 8 Paid holidays in addition to generous vacation, sick, and paid time off. Professional Advancement: Professional development opportunities and dedicated training budget. Benefits: Medical Insurance Home Host option* - waived co-pays and deductibles when utilizing LECOM physicians and Millcreek Community Hospital. *When using the Home Host benefits, all copayments and deductibles are waived with the exception for advanced diagnostics, certain types of therapy, durable medical equipment, infertility treatment, transplants, and certain surgical expenses. Highmark BC/BS Medical Insurance Employee only coverage costs only $70/month and family is only $320/month! Dental Insurance BAI Insurance Employee coverage is only $10/month and Family coverage is only $27.20/month. Vision Insurance. Life Insurance, Long-Term Disability and AD&D are provided at no cost to you. Various other elective benefits are available such as Identity theft protection, Short-Term Disability, travel insurance, pet Insurance, etc. Employee Assistance program (EAP). Employee Referral program. Retirement: 403(b) Savings Plan enrollment with company match up to 6% of your pay after one year of employment. Returning employees may take advantage of the retirement match immediately or earlier than one year. Wellness: No cost Employee Assistance Program, discounted membership to LECOM Wellness Center, and a dedication to work/life balance. Student Loan Forgiveness: We are a recognized 501(c)(3) nonprofit which qualifies for Public Service Loan Forgiveness (PSLF) program. Bilingual individuals are encouraged to apply. The Achievement Center of LECOM Health commits to further living our values of inclusion and compassion and to strengthening policies and practices that better demonstrate social responsibility, diversity, inclusion equity, and cultural humility. We are committed to continuously listening, learning, and growing. We believe that an informed, diverse, and representative workforce will help everyone achieve more and do better. We are an Equal Employment Opportunity employer and we do not discriminate against any employee or applicant because of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.

+ **$1,000 Sign-On Bonus** + ***Sign-On bonus is for External Hires only** + **Recipient must stay with AHN for a minimum of 1 year** + **Re-Hires may not have worked for AHN within the previous 12 months to qualify** + **Benefits go into effect the 1st of the month following the start date** + **Medical (Highmark Insurance)** + **Dental (United Concordia)** + **Vision** + **Paid Time Off (18 days with 6 paid holidays)** + **401K plan (with match)** GENERAL OVERVIEW: Completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities. Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. ESSENTIAL RESPONSIBILITIES: + Conducts scheduling, and preregistration functions, validates patient demographic data, identifies and verifies medical benefits, accurate plan code and COB order. Obtains limited clinical data based on service required. Corrects and updates all necessary data to assure timely, accurate bill submission. (30%) + Verifies insurance information through payor contacts via telephone, online resources, or electronic verification system. Identifies payor authorization/referral requirements. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. (20%) + Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. (20%) + Delivers positive patient experience. Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors. Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships. (10%) + Maintains focus on attaining productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate. (10%) + Adheres to AHN organizational policies and procedures for relevant location and job scope. Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes. (10%) + Performs other duties as assigned or required. QUALIFICATIONS: Minimum + High school diploma or GED; or one - three months related experience and/or training; or equivalent combination of education and experience. + One previous year of related experience, preferably within a medical setting, financial servicessetting, and/or a demanding customer service environment + Experience operating a PC and using software applications Preferred + Medical terminology and obtaining insurance verifications + Call/Service Center experience **_Disclaimer:_** _The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job._ **_Compliance Requirement_** _: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies._ _As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy._ _Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements._ Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice Req ID: J266506

UPMC is hiring a Full-Time Patient Services Representative to help support their Women's Health Hamot OB/GYN team in Erie, PA! Hours: Monday-Friday, 8:00am to 4:30pm with some alternating shifts (Example: 7:00am to 3:30pm, 8:30am to 5:00pm) Location: 118 East 2nd. Street, Erie, PA 16507. Some travel to other offices in surrounding areas may be required. Position Specifics: Handling incoming calls, handling incoming/outgoing faxes, direct radiology scheduling including mammography, collecting copays, verifying insurance, handling patient referrals, abstracting patient records, directing and assisting patients in the office. See what being a Patient Services Representative can do for UPMC and what UPMC can do for Patient Services Representatives - it's more than just a job! What Can You Bring to UPMC? * Contribute to UPMC's mission of Life Changing Medicine * Set the standards for the level and quality of care for the care delivery team * Provide patient care activities for a group of patients and their families through the application of independent judgment, communication, and collaboration with all team members. * Establish and maintain collaborative relationships with physicians, other health care providers, patients, and their families, to achieve desired patient outcomes throughout the continuum of care. * Demonstrate a commitment to the community and to your health care profession What Can UPMC Do for You? * A career path that provides you with the right experience to be successful in the position you want to obtain now and, in the future * Health and welfare benefits like medical, vision, dental, and life and disability, and an exceptional retirement program * Work life balance to help manage other important aspects of your life such as: PTO, wellness programs, paid parental leave * Competitive pay for the work that you do - base pay, merit, and premium pay Purpose: A Patient Services Representative is responsible for welcoming patients upon arrival, promoting the usage of new and emerging consumer-friendly technologies, educating patients on their copayments and financial obligations and collecting payments when applicable, scheduling subsequent appointments within the continuum of care, connecting patients to financial advocacy resources when appropriate, updating patient's demographics and insurance coverage information, and promoting an overall culture of service excellence. Patient Services Representative display strong customer service skills that ensure that patients and family members have the desired UPMC Experience at UPMC physician practices, hospitals, and outpatient surgery departments. Responsibilities: * Provide a warm greeting for all patients * Guide patient through use of self-arrival technology or check-in patient at desk depending on patient preference * Collect copayments and any other applicable patient payments at the point of service * Confirm and/or update patient registration information at checkout * Schedule follow-up appointments within the practice at checkout * Schedule or connect patient to resources to schedule for ancillary services at checkout * Help patients navigate the healthcare system by providing clear and understandable instructions. Provides follow-up to unresolved patient questions or needs to ensure the appropriate continuity of care. * Understands the principles of service recovery and is both empowered and responsible for taking appropriate action to recover from service that does not meet the expectation of the UPMC Experience. * Register patients in Biometrics (fingerprint recognition) program and explain benefits * Promote MyUPMC patient portal and assist patients in registration when applicable * Assist patients in education of financial responsibility and connect them to advocacy resources as needed * Confirm/verify insurance benefits with the appropriate carrier via online verification systems or telephone inquiries * Obtain signature of patient or family member for consent to treatment and financial responsibility following the Health Insurance Portability and Accountability Act (HIPAA) rules and regulations * Appropriately distribute / triage phone calls to other areas and / or clinical providers * Assist with administrative duties in the office including but not limited to scanning of medical records and faxing*Performs in accordance with system-wide competencies/behaviors.*Performs other duties as assigned. Qualifications: Completion of high school graduate or equivalent is required. Experience with personal computer-based applications, other various office equipment and proficient typing skills are preferred. Two years of experience in a medical / billing / fiscal or customer service function is preferred. Knowledge of medical terminology is preferred. Prior experience with Medipac, Epic, or other health records systems is preferred. Licensure, Certifications, and Clearances: * Act 34 UPMC is an Equal Opportunity Employer/Disability/Veteran

University Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose PRN Shifts are 8a-8p and require 6 shifts a month or as needed. Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve. As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting. Why You'll Love Working Here: LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) - No overnight shifts, so you can prioritize both your career and personal life! Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more Paid Time Off & Holidays: Recharge and take care of yourself 401K with Company Match: Plan for your future Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives Professional Growth: Leadership opportunities & professional development Key Responsibilities: Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued. Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents. Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information. Financial Responsibility: Determine and collect each patient's financial responsibility, ensuring transparency and clarity about costs. Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations. Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines. Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment. Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers. Travel Requirement: Support staffing and operational needs by traveling to other University Hospitals Urgent Care locations as required. Required Qualifications: Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus Experience: 1+ year of experience in a medical office or healthcare setting preferred Skills: Strong communication, attention to detail, and ability to multitask in a busy environment Technical Skills: Strong computer skills required, with the ability to efficiently multitask and work across multiple screens simultaneously. Experience using Electronic Medical Records (EMR) software, EPIC preferred Flexibility: Ability to work 12-hour shifts, including some weekends and holidays Team Player: A proactive, friendly, and patient-focused approach to service At University Hospitals Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you're looking for a career where your contributions truly matter, apply today and be part of something bigger!

Crossroads Treatment Centers is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Crossroads is a leading addiction treatment provider of outpatient medication-assisted treatment (MAT). We treat patients with opioid use disorder (OUD) using medications such as methadone and suboxone/ buprenorphine. We pride ourselves in supporting our patients' medical and personal recoveries from substance use disorder. Starting our fight against the opioid addiction crisis in 2005, Crossroads has remained physician led and patient focused as we've grown to 100+ clinics across nine states. As an equal opportunity employer, we celebrate diversity and are committed to an inclusive environment for all employees and patients. Day in the Life of a Front Office Assistant Responsible for providing excellent customer service checking in patients, receiving payments, and assisting in daily operations. Maintain friendly, professional attitude towards patients, offer a “white glove” experience. Provide an exceptional experience by guiding new patients through their intake process. Collect urine and saliva samples for patient drug screens as needed Maintains daily financial records and reports Coordinates with medical and clinical staff to coordinate intakes Provides clerical and logistical support Oversees patient accounts and financial responsibilities Education and Experience requirements : At minimum, High School Diploma or GED required. Customer Service experience in a fast paced environment preferred. Experience in healthcare, addiction medicine, office administration preferred. Lived Addiction experience is a plus. Hours, Schedule, and Travel (if applicable) Our Patient Ambassadors enjoys an early morning schedule with early afternoon out times. It is expected that Patient Ambassadors have flexibility to support on weekends and evenings. Expected hours for this role are 37-40 hours per week. See specific schedule requirements below. Position Benefits Have a daily impact on many lives. Excellent training if you are new to this field. Mileage reimbursement (if applicable) Crossroads matches the current IRS mileage reimbursement rate. Community events that promotes belonging and education. Includes but not limited to community cook outs, various fairs related to addiction treatment and outreach, parades, addiction awareness for schools, and holiday events. Opportunity to save lives everyday! Benefits Package Medical, Dental, and Vision Insurance PTO Variety of 401K options including a match program with no vesture period Annual Continuing Education Allowance (in related field) Life Insurance Short/Long Term Disability Paid maternity/paternity leave Mental Health day Calm subscription for all employees

Patient Access Representative I - Conneaut, OH - (250006GH) Description A Brief OverviewThe Patient Access Representative serves as the first point of contact for all patients and their families. This highly visible role supports and interacts with patients, families, and health care providers. They work directly with patients to ensure accuracy of demographic, insurance, payment and other vital patient information. They help manage questions, problem solve patient and scheduling concerns, while maintaining exceptional patient service. They support the rest of the medical care team, helping to streamline patient processing to improve patient satisfaction and help keep appointments on schedule. The Patient Access Representative has an direct effect on both the revenue cycle and the patient experience. What You Will DoChecking patients in and/or out for medical visits Answering the phone to address patient inquiries and scheduling appointments. Assists patients with enrolling and utilizing MyChart.Entering, updating and validating patient demographic, insurance & financial information to ensure accurate registration Communicating information and important details to other medical care team May contact insurance companies regarding coverage, preapprovals, billing and other issues Collects and processes patient payments for visit copays, coinsurance, deductibles and prior balances.Assist with completion of various types of paperwork and forms.Effectively work EPIC workques, worklist and inbasket messages.Schedules referrals and follow-up visits.Accurate and timely scanning of documents into EPICAdditional ResponsibilitiesFunctions as an integrated team member and works collaboratively with other staff and providers across the system to improve patient experience and department efficiency.Actively participates in UH emergency preparedness.Maintains a clean and organized work area.Will be cross-trained to perform other duties as assigned.May be scheduled to work at off-sites.Performs other duties as assigned.Complies with all policies and standards.For specific duties and responsibilities, refer to documentation provided by the department during orientation.Must abide by all requirements to safely and securely maintain Protected Health Information (PHI) for our patients. Annual training, the UH Code of Conduct and UH policies and procedures are in place to address appropriate use of PHI in the workplace. Qualifications Education High School Equivalent / GED (Required) Associate's Degree or progress towards degree (Preferred) Medical Terminology (Preferred) Work Experience 1+ years Customer Service (Required) 2+ years Customer Service or Customer Service in healthcare (Preferred) Knowledge, Skills, & Abilities Exceptional communication skills with both patients and medical care providers to relay necessary information (Required proficiency) Ability to juggle and prioritize multiple responsibilities and handle interruptions (Required proficiency) Strong organizational skills (Required proficiency) Problem-solving skills for scheduling conflicts, missing documentation and other issues (Required proficiency) Attention to detail to ensure all patient information is accurate and available (Required proficiency) Compassion to help patients and caregivers in difficult situations (Required proficiency) Understanding of the importance of confidentiality (Required proficiency) Basic knowledge of electronic health records and basic medical terminology (Required proficiency) Physical Demands Standing Occasionally Walking Occasionally Sitting Constantly Lifting Rarely up to 20 lbs Carrying Rarely up to 20 lbs Pushing Rarely up to 20 lbs Pulling Rarely up to 20 lbs Climbing Rarely up to 20 lbs Balancing Rarely Stooping Rarely Kneeling Rarely Crouching Rarely Crawling Rarely Reaching Rarely Handling Occasionally Grasping Occasionally Feeling Rarely Talking Constantly Hearing Constantly Repetitive Motions Frequently Eye/Hand/Foot Coordination Frequently Travel Requirements 10% Primary Location: United States-Ohio-ConneautWork Locations: 158 West Main Road 158 West Main Road Conneaut 44030Job: Administrative SupportOrganization: UHHS_Care_ConnectionsSchedule: Full-time Employee Status: Regular - ShiftEveningsJob Type: StandardJob Level: Entry LevelTravel: NoRemote Work: NoJob Posting: Jun 20, 2025, 3:10:56 PM

**Are you looking for a rewarding role that makes a real difference in patients' surgical care with great work-life balance? We invite you to apply for our Surgical Scheduler position, where you'll play a vital part in scheduling and coordinating in-patient and outpatient surgical procedures and supporting both surgeons and administrators in seamless operations. Enjoy the benefit of a consistent schedule with no evenings, weekends, or holiday shifts required. The selected candidate will have the option to work from home one day per week once training is complete. This is a fantastic opportunity to contribute to patient care, collaborate with a dedicated team, and grow your professional skills in a dynamic healthcare environment. Join us and help ensure our patients receive the highest quality surgical experience from start to finish!** **Responsibilities:** + Work directly with department to troubleshoot procedural and operations issues. + Coordinate and monitor patient follow-up through the Refract Tracker and EPIC. + Prepare and forward all necessary admission reservations/requisitions, including demographics and insurance information to hospitals. + Coordinate cases and communicates with hospital personnel to obtain approval for hospital admissions. + Discuss and coordinate financial arrangements prior to surgery including the collection of pre-payments. + Ensure that informed consents are signed. + Provide patients with pre and postoperative instruction according to service specific guidelines. + Coordinate patient education seminars and schedules physicians accordingly. + Collect data for research study. + Schedule pre-screening exams, diagnostic testing, post-operative appointments and surgical cases for all patients. + Ensure all billing and insurance information is current and accurate. + Complete special projects as assigned. + Act as liaison between patient and referring physicians. + Obtain pre-certification and/or referral prior to the date of the procedure. + Coordinate and track internal and external marketing efforts. + Attend and schedule department meetings. + Answer and respond to all incoming telephone inquiries regarding surgery and provides educational material, both verbally and through printed materials. Required: + High school diploma or equivalent required. + Completion of a medical assisting program or + 2-4 years experience in a medical field. Preferred: + Proficiency in medical terminology preferred. + General knowledge of computer software and practice management databases is essential. + Knowledge of the Epic practice management programs preferred. + Strong organization, time management and interpersonal skills. + Work independently and possess sound decision-making skills. + Knowledge of insurance regulations, specifically Medicare, BC/BS, managed care plans and workers compensation carriers regarding scheduling and approval of surgical procedures. + Ability to prioritize work demands. + Ability to consistently maintain confidentiality with regards to all job assignments and related information. + Access to medications is limited to the distribution of the medication to the nurse **Licensure, Certifications, and Clearances:** **UPMC is an Equal Opportunity Employer/Disability/Veteran**

Job Description University Hospitals Urgent Care - Deliver Exceptional Patient Care with Purpose will float between our Madison & Ashtabula locations. Are you a friendly, detail-oriented professional who thrives in a fast-paced environment? Join University Hospitals Urgent Care as a Patient Service Representative (PSR) and be the first point of contact in providing a welcoming and efficient patient experience. Your role is essential in ensuring seamless front-office operations while making a meaningful impact on those we serve. As a Patient Service Representative, you will create a positive experience for every patient by managing front-office operations, assisting with administrative tasks, and supporting the overall clinic workflow. This role is ideal for someone who enjoys customer service, problem-solving, and working in a team-oriented healthcare setting. Why You'll Love Working Here: LIFE-Work Balance & Flexible Schedule: Full-time (3-day/12-hour shifts, 8 AM - 8 PM) – No overnight shifts, so you can prioritize both your career and personal life! Competitive Pay & Benefits: Medical, Dental, Vision, Prescription, Pet Insurance & more Paid Time Off & Holidays: Recharge and take care of yourself 401K with Company Match: Plan for your future Wellness Support: Employee Assistance Program (EAP) & Wellness Initiatives Professional Growth: Leadership opportunities & professional development Key Responsibilities: Warm Welcome: Greet and assist all patients and visitors with a positive attitude, ensuring they feel comfortable and valued. Patient and Business Documentation: Maintain confidentiality while collecting and organizing important patient and business documents. Insurance Verification: Analyze health insurance benefits, verify eligibility, and provide patients with relevant payment policies and billing/collection information. Financial Responsibility: Determine and collect each patient’s financial responsibility, ensuring transparency and clarity about costs. Collaborative Support: Assist the practice manager, providers, and other staff members as needed to ensure smooth daily operations. Compliance: Understand and enforce healthcare regulatory requirements such as HIPAA and OSHA standards, ensuring all documentation and processes are handled according to guidelines. Administrative Duties: Perform office procedures and general administrative tasks; proficiently operate office medical equipment. Quality Assurance: Oversee compliance with quality assurance programs, CLIA waived laboratory requirements, and patient result trackers. Travel Requirement: Support staffing and operational needs by traveling to other University Hospitals Urgent Care locations as required. Required Qualifications: Education: High school diploma or equivalent, Medical Administrative Assistant certificate a plus Experience: 1+ year of experience in a medical office or healthcare setting preferred Skills: Strong communication, attention to detail, and ability to multitask in a busy environment Technical Skills: Experience using Electronic Medical Records (EMR) software, EPIC preferred Flexibility: Ability to work 12-hour shifts, including some weekends and holidays Team Player: A proactive, friendly, and patient-focused approach to service At University Hospitals Urgent Care, we believe in kindness, excellence, empowerment, resilience, and proactive service. If you’re looking for a career where your contributions truly matter, apply today and be part of something bigger!

$15.34 / HOUR At CoreCivic, we do more than manage inmates, we care for people. CoreCivic is currently seeking Medical Records Clerks who have a passion for providing the highest quality care in an institutional setting. The successful applicant should be able to perform ALL of the following functions at a pace and level of performance consistent with the actual job performance requirements. * Create and maintain medical records, general files, logs and other related records and documents in an organized manner, to include sorting, labeling, filing and retrieving, in accordance with corporate and facility file retention and storage procedures; and maintains confidentiality and security of records. * Maintain a current inventory of clinic supplies; monitor compliance with sign in/out logs; prepare inventory reports as required. * Monitor outside referrals and coordinates transfer of medical records. * Assist in the preparation of routine medical and dental reports. * Read and comprehend medical instructions and procedures, correspondence, policies, regulations, reports, directions for forms completion and other simple or moderately complex documents. Qualifications: * High school diploma, GED certification or equivalent. * Two years experience in a similar position required. * Additional education or specialized training may be substituted for the required experience. * A valid driver's license is preferred, unless required by contract or applicable statute. * Proficiency in Microsoft Word for Windows, Lotus 1-2-3 or Excel and other personal computer applications preferred. * Minimum age requirement: Must be at least 18 years of age. CoreCivic is a Drug-Free Workplace & EOE including Disability/Veteran..

Company :Allegheny Health Network : $1,000 Sign-On Bonus *Sign-On bonus is for External Hires only Recipient must stay with AHN for a minimum of 1 year Re-Hires may not have worked for AHN within the previous 12 months to qualify GENERAL OVERVIEW: Completes one or more of the following processes (scheduling, pre-registration, financial clearance, authorization and referral validation and pre-serviceability estimations and collections) within Patient Access and creates the first impression of AHN's services to patients and families and other external customers. Articulates information in a manner that patients, guarantors and family members understand so they know what to expect and understand their financial responsibilities. Assumes clinical and financial risk of the organization when collecting and documenting information on behalf of the patient. ESSENTIAL RESPONSIBILITIES: Conducts scheduling, and preregistration functions, validates patient demographic data, identifies and verifies medical benefits, accurate plan code and COB order. Obtains limited clinical data based on service required. Corrects and updates all necessary data to assure timely, accurate bill submission. Verifies insurance information through payor contacts via telephone, online resources, or electronic verification system. Identifies payor authorization/referral requirements. Provides appropriate documentation and follow up to physician offices, case management department, and payors regarding authorization/referral deficiencies. Identifies all patient financial responsibilities, calculates estimates, collects liabilities and post payment transactions as appropriate in the ADT system and performs daily reconciliation. Identifies self-pay and complex liability calculations and escalates account to Financial Counselors as appropriate. Delivers positive patient experience. Cooperates with and maintains excellent working relationships with patients, AHN leadership and staff, physician offices and designated external agencies or vendors. Performs any written or verbal communication necessary to exchange information with designated contacts and promote working relationships. Maintains focus on attaining productivity standards, recommending innovative approaches for enhancing performance and productivity when appropriate. Adheres to AHN organizational policies and procedures for relevant location and job scope. Completes and/or attends mandatory training and education sessions within approved organizational guidelines and timeframes. Performs other duties as assigned or required. QUALIFICATIONS: Minimum High school diploma or GED; or one - three months related experience and/or training; or equivalent combination of education and experience. One previous year of related experience, preferably within a medical setting, financial services setting, and/or a demanding customer service environment Experience operating a PC and using software applications Preferred Medical terminology and obtaining insurance verifications Call/Service Center experience Disclaimer: The job description has been designed to indicate the general nature and essential duties and responsibilities of work performed by employees within this job title. It may not contain a comprehensive inventory of all duties, responsibilities, and qualifications required of employees to do this job. Compliance Requirement: This job adheres to the ethical and legal standards and behavioral expectations as set forth in the code of business conduct and company policies. As a component of job responsibilities, employees may have access to covered information, cardholder data, or other confidential customer information that must be protected at all times. In connection with this, all employees must comply with both the Health Insurance Portability Accountability Act of 1996 (HIPAA) as described in the Notice of Privacy Practices and Privacy Policies and Procedures as well as all data security guidelines established within the Company's Handbook of Privacy Policies and Practices and Information Security Policy. Furthermore, it is every employee's responsibility to comply with the company's Code of Business Conduct. This includes but is not limited to adherence to applicable federal and state laws, rules, and regulations as well as company policies and training requirements. Highmark Health and its affiliates prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities and prohibit discrimination against all individuals based on any category protected by applicable federal, state, or local law. We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the email below. For accommodation requests, please contact HR Services Online at ***************************** California Consumer Privacy Act Employees, Contractors, and Applicants Notice

Medical Front Office - Patient Service Specialist Type of Employment: Per Diem/PRN **Hours are not guaranteed** Schedule: Weekdays (Hours vary), 3 evenings until 6pm Compensation: Starting at $15.25/hr pending experience When patients enter our outpatient physical therapy center in Erie we want them to have an exceptional experience - starting at the front desk. That's where you come in. As a patient service specialist, you'll manage both the patient side and business side of our center. Don't underestimate the impact you can make on every patient's care experience, even before they leave the waiting room. Check out the video below for additional insight into the work of our Patient Service Specialists! Responsibilities Greet and register patients and provide information about what to expect during their visit and information about their next appointment as they check out Schedule patient appointments in person and via phone Regular communication with parties such as attorney offices, insurance companies and translation companies, market operational leaders and business development team Collect co-pays from patients, manage payer approvals and conduct insurance authorizations and verifications Qualifications Minimum: High School Diploma or GED Preferred: Previous therapy experience Healthcare experience Additional Data Select Medical is committed to having a workforce that reflects diversity at all levels and is an equal-opportunity employer. Qualified applicants are considered for employment, and employees are treated during employment without regard to race, color, religion, national origin, citizenship, age, sex, sexual orientation, gender identity, marital status, ancestry, physical or mental disability, veteran status, or any other characteristic protected under applicable law.

Description: Patient Registration Specialist/Certified Application Counselor Purpose: The Specialist works effectively as a member of the office team and supports all departments such as medical, behavioral health, dental, billing and medical records, and all other areas to support the mission of the organization. This position gives routine information to the public, greets the public, registers patients, maintains patient records, and assists with insurance information/application/updates/verifications. Job Duties: Experience as a Navigator or Certified Application Counselor (CAC) who assists individuals with application through the NYS Marketplace, preferred. Provide efficient and professional telephone services, transfer calls according to established protocols Participates in daily "planned" discussions with other team members (provider, reception, fellow nurses) to be proactive in the patients care, anticipating their needs prior to a scheduled visit. This meeting is also an opportunity to evaluate goals/discuss other items such as: no-show rates with action plans; acute care calls; additional goals; gaps in care measures; annual PE's; preventive services Educates the patient as to the date and time of this visit. Performs clerical functions for provider within the sphere of responsibility. Assure the readiness of the work area for each working day, open the building at the designated time and have all designated work activities fully operational at the start of business hours Respect and maintain privacy and dignity of agency patients, always ensure patients/TCC guests confidentially Greet patients and agency visitors, direct all people to the appropriate location and services, be courteous, polite and helpful to the public, patient and staff Schedule, register and data enter pertinent patient information thoroughly and in accordance with policies and procedures Performs financial intakes on self-pay/uninsured patients and calculates percent of poverty/eligibility for sliding fee scale Determines insurance, Medicaid and Medicare eligibility; Verifies insurance on all scheduled patients daily Maintains and builds on the general information and knowledge of available resources for patients within the community Explains and assists individuals/community with new patient paperwork/packets and new patient orientation Creates new medical records and retrieves existing medical records by gathering appropriate record folders and contents; assigning and recording new record numbers; verifying existing record numbers; inputting and recording locations to computer; delivering records. Initiates the medical record by creating and processing the patient care record folder. Corrects and communicates patient records problems according to established procedures Retrieves medical records by following chart-out procedures; documenting reasons chart cannot be retrieved. Maintains record availability by processing charts into the department; using chart mark-off procedures; facilitating chart location activities. Keeps health care providers informed by communicating availability or unavailability of the record. Maintains continuity of work operations by documenting and communicating actions, irregularities, and continuing needs. Performs other duties as assigned Send Office Manager a weekly supply order Maintain working relations and cooperatively with staff and public- Contact patients/specialist with referral or med information per clinical staff instruction Recognize and maintain confidentiality of work materials as appropriate Works independently in the absence of supervision; Displays sensitivity to needs of patients, families and co-workers in a non-judgmental fashion. Treats others with consideration, courtesy and respect.

Job Title: Service Appointment Coordinator Department: Service Department Reports To: Service Manager / BDC Manager Employment Type: Full-Time and Part-Time We are looking to add a part-time or Full-time positon- Part time - VERY flexible on schedule/hours Full time - 2 days off per week, 40 hours per week About New Motors New Motors has proudly served the Erie community since 1971, representing Subaru, BMW, and Volkswagen. As a family-owned dealership, we are committed to delivering exceptional customer service and building long-term relationships with our clients and our team. Job Summary: The Service Appointment Coordinator plays a key role in delivering a best-in-class service experience. This position is responsible for handling all incoming service calls, scheduling appointments efficiently, and providing clear communication between customers and our service team. You will be the first point of contact for our service customers and a critical part of our customer satisfaction goals. Key Responsibilities: Answer inbound service department calls in a professional and courteous manner. Schedule service appointments based on technician availability and customer needs. Confirm upcoming appointments and follow up on missed appointments. Maintain accurate customer records in the dealership CRM and scheduling tools. Coordinate with service advisors and BDC team to optimize shop capacity. Promote dealership service specials and maintenance recommendations when appropriate. Contact customers for first maintenance reminders, PA state inspection notices, and past-due services. Ensure customers receive a confirmation of their appointment and any necessary instructions. Assist with outbound follow-up calls and texts to ensure customer satisfaction. Document all customer interactions and feedback. Qualifications: Prior experience in customer service or automotive service scheduling preferred. Excellent communication and phone skills. Comfortable with computer systems, CRM tools, and dealership scheduling software. Organized, detail-oriented, and able to multitask in a fast-paced environment. Friendly, professional demeanor with a focus on customer satisfaction. High school diploma or equivalent required. Why Join New Motors? Competitive pay and performance incentives Paid training and development Health, dental, and vision insurance 401(k) with company match Employee discounts on vehicles, service, and parts Supportive team environment with room for growth To Apply: Email your resume to ******************* or apply in person at our dealership. We’re excited to meet the next great addition to our service team! New Motors Subaru BMW and Volkswagen 8670 Peach St Erie, PA 16509