Medical Customer Service
Medical receptionist job in Maple Grove, MN
By clicking the “Apply” button, I understand that my employment application process with Takeda will commence and that the information I provide in my application will be processed in line with Takeda's Privacy Notice and Terms of Use. I further attest that all information I submit in my employment application is true to the best of my knowledge.
Job Description
Please take this virtual tour to get a sneak peek of one of our Plasma Donation Centers.
About the role:
Every day, the donors you meet will motivate you. The high-quality plasma you collect will become life-changing medicines. Here, a commitment to customer service and quality is expected. You will report to the Plasma Center Manager and will perform as a plasma donor screener and perform phlebotomy to support plasma center operations.
How you will contribute:
· You will answer phones, and greet and focus on our donors, while ensuring the safety of donors and our team.
· You will screen new and repeat donors and take and record donor vital signs and finger stick results.
· You will use our Donor Information System, prepare donor charts, maintain accurate records, and coordinate donor compensation.
· You will help identify operational opportunities for continuous improvement and initiate changes to center processes using company approved procedures.
· You will be there for our donors, which includes working a variety of shifts, Saturdays and Sundays, and holidays.
What you bring to Takeda:
· High school diploma or equivalent
· Ability to walk and/or stand for the entire work shift
· Will work evenings, weekends, and holidays
· Ability to lean, bend, stoop, crouch, and reach above shoulders and below knees
· Ability to lift to 5 lbs., and occasional lifting of materials up to 32 lbs. and rarely 50 lbs.
· Fine motor coordination, depth perception, and ability to hear equipment from a distance
· Because of potential exposure to bloodborne pathogens (risk level 1), 90% of work tasks require prolonged glove wear
· 1 or more years minimum experience working in a customer or patient facing role is helpful
What Takeda can offer you:
Every day at Takeda, we feel good knowing that what we do helps improve the lives of patients with rare diseases. At BioLife, while you focus on our donors, we will support you. We offer a purpose you can believe in, a team you can count on, opportunities for career growth, and a comprehensive benefits program to include retirement benefits, medical/dental, family leave, disability insurance and more, all in a fast-paced, friendly environment.
More about us:
At Takeda, we are transforming patient care through the development of novel specialty pharmaceuticals and best in class patient support programs. Takeda is a patient-focused company that will inspire and empower you to grow through life-changing work.
Certified as a Global Top Employer, Takeda offers stimulating careers, encourages innovation, and strives for excellence in everything we do. We foster an inclusive, collaborative workplace, in which our teams are united by an unwavering commitment to provide Better Health and a Brighter Future to people around the world.
BioLife Compensation and Benefits Summary
We understand compensation is an important factor as you consider the next step in your career. We are committed to equitable pay for all employees, and we strive to be more transparent with our pay practices.
For Location:
USA - MN - Maple Grove
U.S. Starting Hourly Wage:
$18.00
The starting hourly wage reflects the actual starting rate for this position. The actual hourly wage offered will be in accordance with state or local minimum wage requirements for the job location.
U.S. based employees may be eligible for short-term incentives. U.S. based employees may be eligible to participate in medical, dental, vision insurance, a 401(k) plan and company match, short-term and long-term disability coverage, basic life insurance, a tuition reimbursement program, paid volunteer time off, company holidays, and well-being benefits, among others. U.S. based employees are also eligible to receive, per calendar year, up to 80 hours of sick time, and new hires are eligible to accrue up to 120 hours of paid vacation.
EEO Statement
Takeda is proud in its commitment to creating a diverse workforce and providing equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, parental status, national origin, age, disability, citizenship status, genetic information or characteristics, marital status, status as a Vietnam era veteran, special disabled veteran, or other protected veteran in accordance with applicable federal, state and local laws, and any other characteristic protected by law.
LocationsUSA - MN - Maple GroveWorker TypeEmployeeWorker Sub-TypeRegularTime TypePart time
Job Exempt
No
Auto-ApplyPatient Advocate
Medical receptionist job in Minneapolis, MN
The Financial Advocate is also the primary contact for patient education in areas of insurance benefits, levels of coverage, and billing and collection processes.
Responsibilities include ensuring that all accounts have been cleared for billing, obtaining insurance authorization for services, securing payment arrangements (including collection of co-payment/coinsurance) prior to patient discharge and for major outpatient services, identification of other potential payment sources (including Financial Assistance program, initiating/completing the Medical Assistance application process), and providing costs estimates.
Experience in communicating with insurance carriers to obtain authorization for services
Experience as Patient Financial Advocate, Patient Registration, Patient Accounting Required
Scheduler
Medical receptionist job in Minneapolis, MN
A national top-tier general contractor with a strong presence in federal and large-scale commercial construction is seeking an experienced Senior Scheduler to join their Federal Contracting Group in Minneapolis.
This is a long-term, permanent opportunity to support high-profile federal and military projects - including secure, active-base work - while working in a collaborative, growth-oriented environment.
What You'll Do
Provide oversight of all planning and scheduling activities for multiple ground-up construction projects, typically $40M-$100M+.
Plan, coordinate, and supervise project schedules to ensure timely, efficient delivery.
Maintain and enforce corporate planning and schedule standards, ensuring compliance with project and client requirements.
Coach, mentor, and lead scheduling and field teams, fostering collaboration and technical excellence.
Support project management and field leadership with look-ahead schedules, resource loading, and critical-path analysis.
Communicate schedule progress, milestones, and impacts clearly across project and executive teams.
Actively contribute to continuous improvement in scheduling accuracy, process efficiency, and project predictability.
What You Bring
Bachelor's degree in Construction Management, Engineering, or related field.
4-7 years of experience in construction scheduling on large-scale ground-up projects ($40M+).
Background in federal, healthcare, or large commercial construction strongly preferred.
U.S. Citizenship required; security clearance or ability to obtain one is a plus.
Proven experience with Primavera P6 or similar scheduling software.
Excellent written and verbal communication - ability to collaborate across multiple teams and communicate effectively with clients, trades, and leadership.
Strong analytical and problem-solving skills with initiative to deliver proactive solutions.
Why Join
Opportunity to work on mission-critical federal and commercial facilities that make an impact nationwide.
Relocation assistance to Minneapolis and long-term stability.
Competitive compensation package: $100K-$130K base + bonus + comprehensive benefits (medical, dental, 401k match, PTO, tuition reimbursement, and more).
Collaborative, safety-driven, and growth-focused company culture where communication and teamwork are key.
Walser Collision & Glass Bloomington - Front Desk Coordinator
Medical receptionist job in Minneapolis, MN
Receptionist - Walser Automotive Group
Join a family-owned leader in automotive retail with over 70 years of excellence! Be the welcoming face of our dealership and enjoy growth opportunities in a supportive, inclusive culture - The Walser Way.
Compensation:
$18-22/hour depending on experience
Career advancement opportunities
Key Responsibilities:
Greet and direct customers professionally
Answer and route incoming calls efficiently
Manage customer info: scan, file, and maintain documents
Process payments and receipts accurately
Coordinate appointments and plate management
Support Sales, Funding & Titling teams as needed
Uphold Walser's Core Values:
Do The Right Thing, Lead By Example, Display Positive Energy, Be Open Minded
What You Bring:
Professional, polished demeanor & excellent phone skills
Strong attention to detail and multitasking ability
Intermediate Microsoft Word, Excel & Outlook skills
What's in it for you?
Career Growth
Skill Development
Team-First Environment
Industry Exposure
Apply now and start your career with Walser Automotive Group!
Reasonable accommodations may be made to enable individuals with disabilities to
perform the essential functions of the position. Walser Automotive Group is an EOE/Veterans/Disabled/LGBTQ+ employer.
Intake and Scheduling Specialist
Medical receptionist job in Saint Paul, MN
Job Description
Intake and Scheduling Specialist
All are welcome! People of color, people with disabilities, and LGBTQIA+ individuals are strongly encouraged to apply!
Salary
Base Salary: $45,082.20 - $52,200.45/annually
The expected compensation range for this position represents a good faith estimate for this position and the specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, experience, and/or FTE.
Benefits eligibility includes (but not limited to):
Generous paid time off, including holidays and personal days
Wide-ranging healthcare coverage with options to fit your needs
Flexible accounts for medical savings and expenses
Supportive services through the Employee Assistance Program
Access to exclusive discounts on entertainment, travel, dining, and more
Retirement savings plan with contributions from the employer
Recognition opportunities through performance-based awards
About Us
This mission of Canvas Health is to bring hope, healing, and recovery to people's lives.
Canvas Health's mental health and substance use disorder providers, clinicians, and staff bring their diverse lived experience to help inform and guide the care they provide to clients. Our integrated programs and services offer coordinated care to people of all ages in their homes, the community, and in our clinics. We strive for excellence in clinical care as we serve those living with mental illness, substance use disorders, crisis, unstable housing, and trauma. Canvas Health is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) specializing in serving clients who are on Medicaid.
Position Summary
The Intake and Scheduling Coordinators is often the first person that our clients will speak to. They are responsible for scheduling clients appointments, processing referrals, informing clients about delays and wait times, support seamless trauma informed service, obtaining insurance information, collects and verifies all patient information. This position is call-center based, and frequently interacting with clients with a history of mental health or substance use problems, or who may have experienced trauma. This position will also conduct insurance verification and obtain any necessary insurance authorizations.
Job Duties and Responsibilities include:
Primarily conducts all patient interactions through incoming and outgoing phone calls in a prompt, pleasant and kind manner, providing accurate information or triaging as appropriate.
Ensures a positive first impression for patients and referents by guiding them through the scheduling process with professionalism and empathy.
Schedule, reschedule, cancel subsequent appointments across programs for clients who contact the agency by telephone, online intake form, and as requested by service providers.
Collects and verifies all client data from clients and enters it into the Electronic Health Record accurately at the time of scheduling to ensure smooth revenue cycle.
Screens clients for sliding fee scale or behavioral fund eligibility.
Educates clients on the different services, programs, and modalities offered by Canvas Health.
Follows-up with clinicians and external parties (like case managers) regarding patient scheduling issues.
Prepares and routes electronic administrative intake packets to be completed electronically prior to client's initial appointment.
Collaborates with Canvas Health providers and supervisors to ensure the effective placement and scheduling of a client.
Assist behavioral health professional staff in the preparation of insurance prior authorization forms. Monitor insurance prior authorization denials. Notify appropriate staff to edit, resubmit or contest denial.
Provide administrative support services as assigned by supervisor.
Maintain awareness of trends, patterns, and need for new services or availability; report these to management as needed.
Attend appropriate meetings as designated.
Location Oakdale, MN
Schedule Monday - Friday, 40 hours/week from 8:30am - 5pm
Qualifications
MINIMUM QUALIFICATIONS
High school diploma (or equivalent)
Minimum of two years of call-center based customer service experience in a fast-paced environment
Minimum of two years of data entry and data quality
Proficiency in technology and computer use including Microsoft Office Suite
PREFERRED QUALIFICATIONS
Experience with Electronic Health Record systems.
Experience working with and/or delivering services to diverse populations.
Scheduling and/or customer service experience in a behavioral or medical health setting and third-party coverage verification.
Experience in a trauma-informed agency or working with populations who may have experienced trauma.
Canvas Health is an Equal Opportunity Employer committed to creating a diverse workforce. Canvas Health will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, sexual orientation or perceived sexual orientation, gender identity, disability, status with regard to public assistance, age, sexual or affectional orientation, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
Job Posted by ApplicantPro
Medical Receptionist - Orthopedics (casual position)
Medical receptionist job in Saint Paul, MN
Park Nicollet is looking to hire a Medical Receptionist to join our TRIA Orthopedics Center care team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.
Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care.
Work Schedule:
casual position (minimum requirement, 2 shifts per month), Shifts vary between 6:45am - 8:00pm Monday - Friday and 7:30am - 8:00pm on weekends.
Required Qualifications:
* Education, Experience or Equivalent Combination:
* 6 months related experience
* Knowledge, Skills, and Abilities:
* Accurate computer/keyboarding skills required.
* Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
* Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
Preferred Qualifications:
* Education, Experience or Equivalent Combination:
* Some medical background preferred.
* Knowledge, Skills, and Abilities:
* Strong verbal and written communication skills
* Human relations sensitivity and customer service skills
* Listening and telephone etiquette skills
* Medical terminology knowledge desirable
* Comfort in asking patients for copays and race collection.
* Ability to promote and maintain good patient relations and patient confidentiality.
* Ability to work in a fast-paced and structured environment.
* Ability to sit for long periods of time.
* Ability to key for long periods of time.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyPatient Financial Services Coordinator
Medical receptionist job in Woodbury, MN
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
The Patient Financial Services Coordinator (PFSC) is responsible for verifying patients' eligibility and benefits, obtaining authorization and /or referrals for patient encounters/procedures from their insurance company or referring provider; gathering current out-of-pocket and deductible information, securing patient responsibility prior to services and managing charity care and/or discount requests.
This is a full time role based at our Corporate Office in Woodbury, MN. Monday - Friday schedule of 8:00 AM to 4:30 PM. Required training is in office with the ability to work from home once fully trained.
This role will follow-up with the intent of collecting all delinquent unpaid insurance and patient account balances.
Primary job duties for the Patient Financial Services Coordinator:
* Create payment arrangements for uninsured patients and patients on high-deductible plans for all physician visits prior to services.
* Verify by phone, web, or in writing the prior authorization expectations as well as eligibility of the patients' insurance for the following medical encounters/procedures
* MRIs-using decision tools and phone/internet when necessary
* Work Comp, Auto, Med Legal and any other required referral clinic visits
* Professional Fee for surgical procedures as well as facility fee for procedures performed at Summit locations
* Obtain and enter pre-certification and/or prior authorization numbers into the registration fields and scan in Practice Management/EHR software.
* Review and correct discrepancies in registration and insurance information and update in the Practice Management Software at time of authorization.
* Assist patient with medical assistance and charity care applications, counsel patients on options such as care credit.
* Maintain current knowledge regarding third-party and first-party payment procedures and regulations as well as preferred provider agreements.
* Communicate professionally with patient, family members, co-workers and physicians.
Summit's hiring range for this position is $20.23 to $25.29 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Patient Representative
Medical receptionist job in Minneapolis, MN
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
This position is responsible for creating the first impression of Fairview's services to patients, families, and other external customers by providing superior service with their interactions. (i.e. Create a welcoming atmosphere to all clinic guests). To ensure high quality care, and as a member of the care team, the patient representative supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The patient representative will continually look for opportunities to improve processes and workflow.
Provide superior customer service, in person and on the phone to all customers
Greet patients in a respectful manner
Effectively work with medical staff, nursing, ancillary departments, and other external sources to ensure patient's needs are met.
Direct patient to waiting room after registration and notifies patient care staff of arrival.
Responsible for taking care of callers needs promptly and effectively.
Transfer calls to appropriate locations as needed
Schedule and maintains patient appointments.
Performs appropriate scheduling and registration functions, via computer system, including entry of demographic, insurance, referring physician data, and exam information
Ensure appropriate information is gathered and verified to ensure a smooth transaction as a patient prepares for their visit including demographic info, insurance, account maintenance, co-pay and balance information
Qualifications
Epic/EMR Scheduling experience preferred
Computer Savvy
Excellent customer service skills
basic knowledge of medical terminology
1 years of experience working in a relevant healthcare environment
Polished and professional candidate
Knowledge with different medical insurances (ex, medical, medicare, private)
Additional Information
Shift: Monday-Friday - 8 hours shifts Day Shift
If Contract, Length of Assignment: 3 Months contract- will go Perm for right fit!
Interested in being Considered?
If you are interested in applying to this position, please click Apply.
Patient Representative (Ophthalmology)
Medical receptionist job in Minneapolis, MN
.
Why M Physicians?
Our dedicated Eye Care team of Ophthalmologists, Optometrists, Orthoptists and Nurses, along with Certified Technicians and Assistants, provide next level diagnosis and treatment of disorders of the eye using state of the art technology. Our providers specialize in various ophthalmology and optometry subspecialties including Cornea and Refractive Surgery, Glaucoma, Neuro Ophthalmology, Ophthalmic Plastic and Reconstructive Surgery, Pediatric Ophthalmology and Strabismus, and Vitreoretinal Disease. Our all-inclusive approach ensures our present and future patients receive the best outcome possible.
What you will do as a Patient Representative:
Assists with phones and schedules future appointments and/or procedures.
Welcomes visitors, provides non-clinical information, collects co-pays, and enters/verifies health insurance information at check-in
Oversees the clinic lobby and patient waiting area and ensures it is clean, orderly and inviting
Arranges accommodation and/or interpreter services as need needed for the patient visits
Resolves non-clinical patient customer service issues
Assists with coordinating provider schedules and appointments
Improve efficiencies of clinic schedules and to reduce patient waiting times and enhance customer experience
Requests/obtains/sends medical records and diagnostic test results from patient visits to other providers as requested
What you will need:
Successful completion of Patient Representative training program and OJT within 5 weeks of hire.
Knowledge of online scheduling and experience with EMR systems
Keyboarding skills of 35 wpm.
Proven experience in customer service
Location: Phillips-Wangensteen Building - 516 Delaware Street SE
Minneapolis, MN 55455
Hours: Casual
Compensation:
20.18 - 27.53 USD Hourly
At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance.
University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.
Join us on a mission to advance medicine.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Auto-ApplyFront Desk Coordinator - Apple Valley
Medical receptionist job in Farmington, MN
Front Desk Coordinator - Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized front desk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Schedule
This role requires availability Tuesdays 10:00am - 7:00pm, Thursdays 2:00pm - 7:00pm and Fridays 10:00am - 7:00pm.
Compensation and Benefits
* Starting pay: $18 - $20 per hour + Bonus
* Holiday pay
* Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Patient Services Coordinator
Medical receptionist job in Edina, MN
We are seeking a patient services coordinator (PSC) to be a part of our rehab team at M Health Fairview Southdale Place Clinic in Edina! The PSC performs a number of duties throughout the day, including answering phones, scheduling and rescheduling patients and clerical work. The PSC working in patient care settings is also responsible for greeting and checking in patients/visitors, providing and making sure patients fill out necessary forms as well as maintain a clean, welcoming environment. The PSC must have knowledge of computers, database/word processing software and standard office procedures and equipment. A candidate for this position must also possess excellent customer service and communications skills.
* FTE: 1.0, authorized for 80 hours per pay period.
* Schedule: Monday - Thursday 9:30-6pm and Friday 9:00am -5:30pm
* Full benefits such as medical, HSA, dental insurance, vision insurance, 403b, PTO, Shift Differentials, health & wellbeing resources, and more!
Fairview Rehabilitation offers a range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs.
As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers 40+ continuing education courses per year at no cost to employees and further supports numerous external CE courses each year. As an industry leader in rehabilitative care with nationally recognized programs, our therapists play a meaningful role in helping patients reach their goals and live more fulfilling lives.
Responsibilities
* Completes scheduling functions
* Demonstrates excellent customer service skills
* Produces efficient and accurate schedules and associated reports
* Records and updates schedule changes accurately, communicating changes to all involved staff
* Seeks out solution to time conflicts directly through parties involved and other available resources.
* Scans pertinent documents into the patient record
* Informs patients if there is an unexpected change in their scheduled appointment, including offering other options, rescheduling or cancelling
* Completes clerical and reception duties
* Answers, screens, and responds to telephones calls
* Reviews and routes scans, faxes, inter-departmental or postal service mail
* Takes and leaves concise messages for patients and responds as requested
* Makes new patient packets
* Pulling and tallying data
* Word processing
* Report development
* Develops and implements office/department procedures to maintain systems and records
* Orders supplies and monitors par levels for the department
* Locates and orders repairs and service requests
* Maintains databases, files and records on a regular basis according to established procedure
* Completes the Medicare and Medical Assistance certification, as applicable
* The PSC working in settings that are providing patient care are responsible for:
* Checking in patients
* Facilitates all necessary paperwork
* Obtains all necessary patient consent and delivers privacy and bill of rights information
* Gathers patient demographic
* Obtains necessary signatures
* Ensuring waiting room and front desk appearance is professional and clean
Preferred Qualifications
* Vocational/Technical training
* Associate's Degree
* 1 year experience as a scheduler/administrative assistant in a healthcare setting
Benefit Overview
Fairview offers a generous benefit package including but not limited to medical, dental, vision plans, life insurance, short-term and long-term disability insurance, PTO and Sick and Safe Time, tuition reimbursement, retirement, early access to earned wages, and more! Please follow this link for additional information: *****************************************************
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Auto-ApplyMortgage Disclosure Desk Coordinator
Medical receptionist job in Minneapolis, MN
Old National Bank has been serving clients and communities since 1834. With over $70 billion in total assets, we are a regional powerhouse deeply rooted in the communities we serve. As a trusted partner, we thrive on helping our clients achieve their goals and dreams, and we are committed to social responsibility and investing in our communities through volunteering and charitable giving.
We continually seek highly motivated and talented individuals as our people are critical to our success. In return, we offer competitive compensation with our salary and incentive program, in addition to medical, dental, and vision insurance. 401K, continuing education opportunities and an employee assistance program are also included in our benefit suite. Old National also offers a variety of
Impact Network Groups
led by team members who are passionate about driving engagement, creating awareness of diverse backgrounds and experiences, and building inclusion across the organization. We offer a unique opportunity to join a growing, community and client-focused company that is firmly rooted in its core values.
Responsibilities
The Mortgage Disclosure Desk Coordinator position is responsible for ensuring that all Initial and Re-Disclosure Loan Disclosure packets are completed and delivered to the applicants in accordance with all regulatory and secondary market requirements and within Service Level Agreements. The Mortgage Disclosure Desk Coordinator works closely with various members of the Mortgage Team to verify accuracy of data and resolve any issues/discrepancies to prevent non-compliance with Federal and State Regulations and avoid tolerance cures.
Key Accountabilities
Review initial loan submission from the Mortgage Loan Originators for accuracy. Make any necessary changes to avoid tolerance cures or other regulatory violations. Prepare and deliver a final Loan Estimate along with all other required documentations to the applicant(s)
Work with Mortgage Loan Originators, Processor and Underwriters to review any change circumstances that are presented. Once a valid changed circumstance is identified, the Disclosure Desk Coordinator will prepare a revised Loan Estimate and deliver this to the applicants in a timely manner to avoid delays in closing dates or any tolerance cures.
Review all documents included in an initial disclosure and re-disclosure package to ensure accurate completion.
Track all new applications within the loan processing system to ensure timely delivery of all disclosures.
Track all existing applications within the loan processing system and provide timely re-disclosure through identification of loan changes within the pipeline.
Assist with answering questions regarding initial or re-disclosures
Participate in any compliance related projects pertaining to regulatory disclosures
Assist in any disclosure compliance related training for mortgage associates
Ensure accuracy of all HMDA related information pertaining to information collected from the initial application and disclosures
Salary Range
The salary range for this position is $17.00/hr. - $27.50/hr.. The base salary indicated for this position reflects the compensation range applicable to all levels of the role across the United States. Actual salary offers within this range may vary based on a number of factors, including the specific responsibilities of the position, the candidate's relevant skills and professional experience, educational qualifications, and geographic location.
Key Competencies for Position
Operational Knowledge and Organizational Skills
Demonstrates a sound understanding of applicable Federal and State Regulations, including TRID, RESPA, HMDA, ECOA, etc; and the ability to apply this knowledge to individual situations.
Ability to accurately identify valid changed circumstances
Great attention to detail, ability to prioritize and function accurately under the pressure of deadlines.
Working knowledge of all loan types/loan programs offered by Old National Bank, including FHA, VA, USDA, and Construction-to-Permanent loans.
Communication Skills
Ability to clearly communicate information to Mortgage Loan Originators, Sales Managers, Processors, and Closers
Promptly respond to questions from other departments
Effectively work as part of a team
Qualifications and Education Requirements
High School graduate or equivalent.
5+ years of previous mortgage experience including an in-depth knowledge of regulatory requirements for loan disclosures
Experience with Ellie Mae Encompass preferred
Key Measures of Success/Key Deliverables:
Disclosures delivered within regulatory requirements and Service Level Agreements
Minimize losses to the bank by accurately completing required disclosures and properly analyzing valid change circumstances
Old National is proud to be an equal opportunity employer focused on fostering an inclusive workplace and committed to hiring a workforce comprised of diverse backgrounds, cultures and thinking styles.
As such, all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, protected veteran status, status as a qualified individual with disability, sexual orientation, gender identity or any other characteristic protected by law.
We do not accept resumes from external staffing agencies or independent recruiters for any of our openings unless we have an agreement signed by the Director of Talent Acquisition, SVP, to fill a specific position.
Our culture is firmly rooted in our core values. We are optimistic. We are collaborative. We are inclusive. We are agile. We are ethical.
We are Old National Bank.
Join our team!
We can recommend jobs specifically for you! Click here to get started.
If you're qualified for a position but need additional help with the application because of a disability, please email ************************** (This email will respond to accommodation requests only.)
Auto-ApplyIntake and Scheduling Specialist, Bilingual (Spanish)
Medical receptionist job in Oakdale, MN
All are welcome! We encourage veterans, people of color, individuals with disabilities, and members of the LGBTQIA+ community to apply! Salary Range Annualized: $47,336.31 - $54,810.47 The expected compensation range for this position represents a good faith estimate for this position and the specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, experience, and/or FTE.
Benefits eligibility includes (but not limited to):
* Generous paid time off, including holidays and personal days
* Wide-ranging healthcare coverage with options to fit your needs
* Flexible accounts for medical savings and expenses
* Supportive services through the Employee Assistance Program
* Access to exclusive discounts on entertainment, travel, dining, and more
* Retirement savings plan with contributions from the employer
* Recognition opportunities through performance-based awards
About Us
This mission of Canvas Health is to bring hope, healing, and recovery to people's lives.
Canvas Health's mental health and substance use disorder providers, clinicians, and staff bring their diverse lived experience to help inform and guide the care they provide to clients. Our integrated programs and services offer coordinated care to people of all ages in their homes, the community, and in our clinics. We strive for excellence in clinical care as we serve those living with mental illness, substance use disorders, crisis, unstable housing, and trauma. Canvas Health is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) specializing in serving clients who are on Medicaid.
Position Summary
The Intake and Scheduling Coordinators is often the first person that our clients will speak to. They are responsible for scheduling clients appointments, processing referrals, informing clients about delays and wait times, support seamless trauma informed service, obtaining insurance information, and collects and verifies all patient information. This position is call-center based, and frequently interacting with clients with a history of mental health or substance use problems, or who may have experienced trauma. This position will also conduct insurance verification and obtain any necessary insurance authorizations.
Job Duties and Responsibilities include:
* Primarily conducts all patient interactions through incoming and outgoing phone calls in a prompt, pleasant and kind manner, providing accurate information or triaging as appropriate.
* Ensures a positive first impression for patients and referents by guiding them through the scheduling process with professionalism and empathy.
* Schedule, reschedule, cancel subsequent appointments across programs for clients who contact the agency by telephone, online intake form, and as requested by service providers.
* Collects and verifies all client data from clients and enters it into the Electronic Health Record accurately at the time of scheduling to ensure smooth revenue cycle.
* Screens clients for sliding fee scale or behavioral fund eligibility.
* Educates clients on the different services, programs, and modalities offered by Canvas Health.
* Follows-up with clinicians and external parties (like case managers) regarding patient scheduling issues.
* Prepares and routes electronic administrative intake packets to be completed electronically prior to client's initial appointment.
* Collaborates with Canvas Health providers and supervisors to ensure the effective placement and scheduling of a client.
* Assist behavioral health professional staff in the preparation of insurance prior authorization forms. Monitor insurance prior authorization denials. Notify appropriate staff to edit, resubmit or contest denial.
* Provide administrative support services as assigned by supervisor.
* Maintain awareness of trends, patterns, and need for new services or availability; report these to management as needed.
* Attend appropriate meetings as designated.
Location
Oakdale, MN
Schedule
Monday - Friday, 40 hours/week from 8:30am - 5pm
Qualifications
Minimum Qualifications
* High school diploma (or equivalent)
* Minimum of two years of call-center based customer service experience in a fast-paced environment
* Minimum of two years of data entry and data quality
* Proficiency in technology and computer use including Microsoft Office Suite
* Fluent in Spanish (speak and write)
Preferred Qualifications
* Experience with Electronic Health Record systems.
* Experience working with and/or delivering services to diverse populations.
* Scheduling and/or customer service experience in a behavioral or medical health setting and third-party coverage verification.
* Experience in a trauma-informed agency, or working with populations who may have experienced trauma.
Canvas Health is an Equal Opportunity Employer committed to creating a diverse workforce. Canvas Health will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, sexual orientation or perceived sexual orientation, gender identity, disability, status with regard to public assistance, age, sexual or affectional orientation, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
Medical Receptionist
Medical receptionist job in Golden Valley, MN
Park Nicollet is looking to hire a Medical Receptionist to join our Primary Care Frontline team! Come join us as a Partner for Good and help us make an impact on the care and experience that our patients and their families receive every day.
Position Summary:
Call Center:
If an employee's main tasks are dedicated to incoming calls in a Call Center environment; the primary purpose of this position is to handle incoming calls while maintaining a minimum of 93% availability of staffed sign rapidly and accurately on time during scheduled hours. Employees will meet the department specific agent expectations regarding measurement and follow the defined guidelines and processes of the department.
Front Desk:
The primary responsibilities for employees providing support within a department are to greet patients, collect co-pays, schedule follow-up appointments and referrals and support departmental clerical duties.
Both areas will provide support to the department/site ensuring quality service through timely and courteous assistance and provide service support to patients who request our care.
Department Overview:
Park Nicollet Golden Valley is seeking a customer service-oriented individual to join our frontline team.
A qualified candidate possesses great communication skills, ability to multitask, is detail oriented, computer proficient, eager to learn and grow professionally, enjoys working with patients/customers of all ages, and maintains a positive and engaging attitude.
Golden Valley is a medium sized Primary Care clinic offering Internal Medicine, Family Medicine, and Laboratory services. We also share our space with the Eye Department, including Ophthalmology, Optometry, and an Optical Store. Our frontline team is responsible for checking in/registering patients for Primary Care, Laboratory (walk-ins), and the Eye Department. Additional tasks include but are not limited to; patient outreach for scheduling and rescheduling, sending pre-appointment letters, sorting and distributing faxes and mail, and lobby maintenance. As a frontline team member, you are operating as part of the care team including, MA's, LPN's, RN's, PA's, and MD's.
Our space was renovated in 2019 and offers great amenities including; free parking, a large break room with an ice machine, filtered water, and a Keurig, a staff relaxation room, snack bar, exercise room, and beautiful views overlooking the Brookview Golf Course! It truly is a wonderful environment to work in.
Experience working in medical setting preferred.
Work Schedule: Monday - Friday generally 830-5, or 8a-430p
Required Qualifications:
6 months related experience
Accurate computer/keyboarding skills required.
Demonstrates knowledge of age-related growth and development principles necessary to provide appropriate service and assure safety of patients.
Must be proficient in the operation of the following types of equipment: telephone and headsets, PC, printer, photo copier and fax machine.
Preferred Qualifications:
Strong verbal and written communication
Strong verbal and written communication
Human relations sensitivity and customer service skills
Listening and telephone etiquette skills
Medical terminology knowledge desirable
Comfort in asking patients for copays and race collection.
Ability to promote and maintain good patient relations and patient confidentiality.
Ability to work in a fast-paced and structured environment.
Ability to sit for long periods of time.
Benefits:
Park Nicollet offers a competitive benefits package (for eligible positions) that includes medical insurance, dental insurance, a retirement program, time away from work, insurance options, tuition reimbursement, an employee assistance program, onsite clinic and much more!
Auto-ApplyPatient Financial Services Coordinator
Medical receptionist job in Woodbury, MN
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis.â¯â¯ Be part of a patient-first environment that lives into our values of:⯠Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.â¯
The Patient Financial Services Coordinator (PFSC) is responsible for verifying patients' eligibility and benefits, obtaining authorization and /or referrals for patient encounters/procedures from their insurance company or referring provider; gathering current out-of-pocket and deductible information, securing patient responsibility prior to services and managing charity care and/or discount requests.
This is a full time role based at our Corporate Office in Woodbury, MN. Monday - Friday schedule of 8:00 AM to 4:30 PM. Required training is in office with the ability to work from home once fully trained.
**This role will follow-up with the intent of collecting all delinquent unpaid insurance and patient account balances.
Primary job duties for the Patient Financial Services Coordinator:
Create payment arrangements for uninsured patients and patients on high-deductible plans for all physician visits prior to services.
Verify by phone, web, or in writing the prior authorization expectations as well as eligibility of the patients' insurance for the following medical encounters/procedures
MRIs-using decision tools and phone/internet when necessary
Work Comp, Auto, Med Legal and any other required referral clinic visits
Professional Fee for surgical procedures as well as facility fee for procedures performed at Summit locations
Obtain and enter pre-certification and/or prior authorization numbers into the registration fields and scan in Practice Management/EHR software.
Review and correct discrepancies in registration and insurance information and update in the Practice Management Software at time of authorization.
Assist patient with medical assistance and charity care applications, counsel patients on options such as care credit.
Maintain current knowledge regarding third-party and first-party payment procedures and regulations as well as preferred provider agreements.
Communicate professionally with patient, family members, co-workers and physicians.
Summit's hiring range for this position is $20.23 to $25.29 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.â¯
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
Patient Representative (Pediatric Specialty Clinics)
Medical receptionist job in Minneapolis, MN
Why UMPhysicians?
The Patient Representative promotes UMPhysicians' philosophy of patient centered care to meet the needs of all visitors and guests by maintaining a welcoming, friendly profile in the clinic and is responsible for the professional and efficient operation of both reception check-in and checkout procedures. The individual in this role must have exceptional time management and prioritization abilities, exemplary customer service skills, and excellent organization and communication capabilities.
What you will do as a Patient Representative:
Assists with phones and schedules future appointments and/or procedures.
Welcomes visitors, provides non-clinical information, collects co-pays, and enters/verifies health insurance information at check-in
Oversees the clinic lobby and patient waiting area and ensures it is clean, orderly and inviting
Arranges accommodation and/or interpreter services as need needed for the patient visits
Resolves non-clinical patient customer service issues
Assists with coordinating provider schedules and appointments
Maximize efficiencies of clinic schedules and to reduce patient waiting times and enhance customer experience
Requests/obtains/sends medical records and diagnostic test results from patient visits to other providers as requested
What you will need:
Successful completion of Patient Representative training program and OJT within 5 weeks of hire.
Knowledge of online scheduling and experience with EMR systems
Keyboarding skills of 35 wpm.
Proven experience in customer service
Location: 2512 S 7th St., Minneapolis, MN, 55454
This position may be required to float to other departments at the discretion of the manager based on clinic needs.
Hours: 40 hours/week 8:30 AM - 5:00 PM, Monday - Friday with some flexibility requested based on business needs.
This position may be required to float to other departments at the discretion of the manager based on clinic needs.
Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more!
Compensation:
20.18 - 27.53 USD Hourly
At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance.
University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.
Join us on a mission to advance medicine.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.
Auto-ApplyFront Desk Coordinator - Apple Valley
Medical receptionist job in Farmington, MN
Job Description
Front Desk Coordinator - Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires availability Tuesdays 10:00am - 7:00pm, Thursdays 2:00pm - 7:00pm and Fridays 10:00am - 7:00pm.
Compensation and Benefits
Starting pay: $18 - $20 per hour + Bonus
Holiday pay
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
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Patient Services Coordinator
Medical receptionist job in Minneapolis, MN
We are seeking a patient services coordinator (PSC) to join our outpatient pediatric rehab clinic at M Health Fairview University of Minnesota West Bank Hospital in Minneapolis! The PSC performs a number of duties throughout the day, including answering phones, scheduling and rescheduling patients and clerical work. The PSC working in patient care settings is also responsible for greeting and checking in patients/visitors, providing and making sure patients fill out necessary forms as well as maintain a clean, welcoming environment. The PSC must have knowledge of computers, database/word processing software and standard office procedures and equipment. A candidate for this position must also possess excellent customer service and communications skills.
* FTE: 0.4, authorized for 32 hours per pay period.
* Schedule: Monday-Thursday,1:00pm - 5:00pm.
Fairview Rehabilitation offers a range of services that serve patients across 10 acute-care hospitals, 3 post-acute settings and 70 outpatient adult and pediatric therapy clinics. Consisting of Physical, Occupational and Speech Therapy as well as Audiology and Cardiac & Pulmonary Rehab, our therapists collaborate with colleagues in all medical settings and offer dozens of specialty programs.
As an academic health system with residency and fellowship programs and a rehab-focused clinical quality team, we have a collaborative culture that is centered on learning with an emphasis on evidence based, patient-centered care. Rehab's continuing education program offers 40+ continuing education courses per year at no cost to employees and further supports numerous external CE courses each year. As an industry leader in rehabilitative care with nationally recognized programs, our therapists play a meaningful role in helping patients reach their goals and live more fulfilling lives.
Responsibilities
* Completes scheduling functions
* Demonstrates excellent customer service skills
* Produces efficient and accurate schedules and associated reports
* Records and updates schedule changes accurately, communicating changes to all involved staff
* Seeks out solution to time conflicts directly through parties involved and other available resources.
* Scans pertinent documents into the patient record
* Informs patients if there is an unexpected change in their scheduled appointment, including offering other options, rescheduling or cancelling
* Completes clerical and reception duties
* Answers, screens, and responds to telephones calls
* Reviews and routes scans, faxes, inter-departmental or postal service mail
* Takes and leaves concise messages for patients and responds as requested
* Makes new patient packets
* Pulling and tallying data
* Word processing
* Report development
* Develops and implements office/department procedures to maintain systems and records
* Orders supplies and monitors par levels for the department
* Locates and orders repairs and service requests
* Maintains databases, files and records on a regular basis according to established procedure
* Completes the Medicare and Medical Assistance certification, as applicable
* The PSC working in settings that are providing patient care are responsible for:
* Checking in patients
* Facilitates all necessary paperwork
* Obtains all necessary patient consent and delivers privacy and bill of rights information
* Gathers patient demographic
* Obtains necessary signatures
* Ensuring waiting room and front desk appearance is professional and clean
Preferred Qualifications
* Vocational/Technical training
* Associate's Degree
* 1 year experience as a scheduler/administrative assistant in a healthcare setting
Benefit Overview
Although this is considered a non-benefit eligible position, Fairview offers employees the option to participate in the Fairview 403(b) plan, earn Sick and Safe Time, and early access to earned wages.
Compensation Disclaimer
An individual's pay rate within the posted range may be determined by various factors, including skills, knowledge, relevant education, experience, and market conditions. Additionally, our organization prioritizes pay equity and considers internal team equity when making any offer. Hiring at the maximum of the range is not typical. If your role is eligible for a sign-on bonus, the bonus program that is approved and in place at the time of offer, is what will be honored.
EEO Statement
EEO/Vet/Disabled: All qualified applicants will receive consideration without regard to any lawfully protected status
Auto-ApplyIntake and Scheduling Specialist
Medical receptionist job in Oakdale, MN
All are welcome! People of color, people with disabilities, and LGBTQIA+ individuals are strongly encouraged to apply! Salary Base Salary: $45,082.20 - $52,200.45/annually The expected compensation range for this position represents a good faith estimate for this position and the specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, experience, and/or FTE.
Benefits eligibility includes (but not limited to):
* Generous paid time off, including holidays and personal days
* Wide-ranging healthcare coverage with options to fit your needs
* Flexible accounts for medical savings and expenses
* Supportive services through the Employee Assistance Program
* Access to exclusive discounts on entertainment, travel, dining, and more
* Retirement savings plan with contributions from the employer
* Recognition opportunities through performance-based awards
About Us
This mission of Canvas Health is to bring hope, healing, and recovery to people's lives.
Canvas Health's mental health and substance use disorder providers, clinicians, and staff bring their diverse lived experience to help inform and guide the care they provide to clients. Our integrated programs and services offer coordinated care to people of all ages in their homes, the community, and in our clinics. We strive for excellence in clinical care as we serve those living with mental illness, substance use disorders, crisis, unstable housing, and trauma. Canvas Health is a non-profit, Certified Community Behavioral Health Clinic (CCBHC) specializing in serving clients who are on Medicaid.
Position Summary
The Intake and Scheduling Coordinators is often the first person that our clients will speak to. They are responsible for scheduling clients appointments, processing referrals, informing clients about delays and wait times, support seamless trauma informed service, obtaining insurance information, collects and verifies all patient information. This position is call-center based, and frequently interacting with clients with a history of mental health or substance use problems, or who may have experienced trauma. This position will also conduct insurance verification and obtain any necessary insurance authorizations.
Job Duties and Responsibilities include:
* Primarily conducts all patient interactions through incoming and outgoing phone calls in a prompt, pleasant and kind manner, providing accurate information or triaging as appropriate.
* Ensures a positive first impression for patients and referents by guiding them through the scheduling process with professionalism and empathy.
* Schedule, reschedule, cancel subsequent appointments across programs for clients who contact the agency by telephone, online intake form, and as requested by service providers.
* Collects and verifies all client data from clients and enters it into the Electronic Health Record accurately at the time of scheduling to ensure smooth revenue cycle.
* Screens clients for sliding fee scale or behavioral fund eligibility.
* Educates clients on the different services, programs, and modalities offered by Canvas Health.
* Follows-up with clinicians and external parties (like case managers) regarding patient scheduling issues.
* Prepares and routes electronic administrative intake packets to be completed electronically prior to client's initial appointment.
* Collaborates with Canvas Health providers and supervisors to ensure the effective placement and scheduling of a client.
* Assist behavioral health professional staff in the preparation of insurance prior authorization forms. Monitor insurance prior authorization denials. Notify appropriate staff to edit, resubmit or contest denial.
* Provide administrative support services as assigned by supervisor.
* Maintain awareness of trends, patterns, and need for new services or availability; report these to management as needed.
* Attend appropriate meetings as designated.
Location Oakdale, MN
Schedule Monday - Friday, 40 hours/week from 8:30am - 5pm
Qualifications
MINIMUM QUALIFICATIONS
* High school diploma (or equivalent)
* Minimum of two years of call-center based customer service experience in a fast-paced environment
* Minimum of two years of data entry and data quality
* Proficiency in technology and computer use including Microsoft Office Suite
PREFERRED QUALIFICATIONS
* Experience with Electronic Health Record systems.
* Experience working with and/or delivering services to diverse populations.
* Scheduling and/or customer service experience in a behavioral or medical health setting and third-party coverage verification.
* Experience in a trauma-informed agency or working with populations who may have experienced trauma.
Canvas Health is an Equal Opportunity Employer committed to creating a diverse workforce. Canvas Health will not discriminate against any employee or applicant based upon a person's race, color, creed, religion, national origin, sex, marital status, sexual orientation or perceived sexual orientation, gender identity, disability, status with regard to public assistance, age, sexual or affectional orientation, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.
Front Desk Coordinator - Apple Valley
Medical receptionist job in Farmington, MN
Front Desk Coordinator - Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires availability Tuesdays 10:00am - 7:00pm, Thursdays 2:00pm - 7:00pm and Fridays 10:00am - 7:00pm.
Compensation and Benefits
Starting pay: $18 - $20 per hour + Bonus
Holiday pay
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Auto-Apply