Medical receptionist jobs in Minnesota - 1,158 jobs
IBM Tivoli Workload Scheduler (TWS) Engineer
Tekgence Inc.
Medical receptionist job in Minneapolis, MN
TWS (Tivoli Workload Scheduler 10) Advanced- TDWC- Master Domain Manager- Backup MDM- JSC (Job Scheduling Console)
Advanced- Agent Management (Fault Tolerant, Extended, etc.)- WebSphere- Excellent UNIX skills- Shell Scripting abilities
Familiar with database technologies - DB2
Good Networking skills- IBM Tivoli Certification
Experience with ServiceNow application
ITIL Certification
Troubleshooting experience.
MS Windows experience.
UNIX experience.
Roles & Responsibilities
Hands on experience in design, configuration of TWS platform
Build and maintain IWS Platform with high availability in AWS
Build and maintain Dynamic Workload Console
Maintain & Support DR and Swing in AWS
Migration of Tivoli Workload Scheduler (TWS) To AWS
Assess the current state architecture of TWS installation in AWS
Migrating the platform from AIX to Linux
Establish an appropriate DR strategy in AWS
Installing of TWS in AWS• DB2 migration
Managed TWS Platform Support - L1/L2 support resources
Advanced Administration including designing new solutions, performance tuning, building test cases, configuration and customization
Expert in all phases of “Scheduling” and “Support” Roles listed above.
Keeps up with current Tivoli products to include new product offerings and patch releases.
Makes recommendations to management for upgrades and patch levels for all TWS products
Performs advanced administration of TWS network (i.e., installations, upgrades, patches, automation, LDAP, etc.)
Troubleshoots and resolves any issues not able to be resolved by Scheduling or Support personnel.
Provides on call support for Tech Batch Scheduling Tivoli
Provide platform administration support liaising with product vendor (upgrades/ Security patches)
Managing scheduling objects
Configuring Alerts
$32k-56k yearly est. 5d ago
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Patient Placement Representative
Healthpartners 4.2
Medical receptionist job in Saint Paul, MN
Regions Hospital is seeking someone with exceptional verbal communication and customer service skills to join our Patient Placement team! This position is a part time (20 hours/week), benefit eligible position. This position works with Administrative Nursing Supervisor (ANS), Physicians, Nursing, Utilization Management, HealthPartners (HP) Direct operators, and departmental management, to ensure timely and accurate service in support of Regions' patient access and flow. Under the daily operational direction of the ANS, the Patient Placement Representative carries out system and verbal communication to promote timely patient access and movement within the hospital. This includes daily problem solving for partners related to systems issues, accurate and timely system record initiation, data entry, creation of patient identification bands, and transport arrangements for discharging patients. Performs other duties as assigned.
Work Schedule:
Combination of 8 and 12 hour shifts (1500-2300, 1900-0700 and/or 2300-0700) during the week. Every other weekend (Friday, Saturday, Sunday) from 1900-0700.
Required Qualifications:
* High school diploma or equivalent.
* Two (2) years demonstrated successful customer service experience including 1 year of data input experience and phone service support.
$36k-42k yearly est. Auto-Apply 7d ago
Casual Clinic Patient Registration Specialist
Summit Orthopedic 4.4
Medical receptionist job in Blaine, MN
At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment.
The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service.
This is a casual position based at our Vadnais Heights Campus. Availability to pick up shifts: Monday - Friday with variable start times (5:30 am - 8:00 pm). Must be flexible to float to other Summit locations as needed (Blaine, Forest Lake).
* Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include: register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed.
* Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes
* Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient
* Manage and coordinate patient pick up items including records and medical imaging CD's, while obtaining proper authorization and documentation.
* Assist with rescheduling patients when providers schedules change
* Responsible for ensuring the patient lobby is accessible, neat and orderly
* Performs various administrative duties and other duties, as needed and assigned
* Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful
Summit's hiring range for this position is $18.77 to $23.45 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity.
Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle.
Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.
$18.8-23.5 hourly 9d ago
Scheduling Specialist
Radiology Partners 4.3
Medical receptionist job in Alexandria, MN
RAYUS now offers DailyPay! Work today, get paid today!
is $18.00-$22.31 based on direct and relevant experience.
RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working Monday-Friday 8:45am-5:15pm, with rotating shifts every 9th weekend and 1 holiday every 2 years.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
(85%) Scheduling Activities
Answers phones and handles calls in a professional and timely manner
Maintains positive interactions at all times with patients, referring offices and team members
Schedules patient examinations according to existing company policy
Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately
Ensures all patient data is entered into information systems completely and accurately
Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment
Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction
Maintains an up-to-date and accurate database on all current and potential referring physicians
Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices
Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave)
Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only
(10%) Insurance Activities
Pre-certifies all exams with patient's insurance company as required
Verifies insurance for same day add-ons
Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment
(5%) Other Tasks and Projects as Assigned
$29k-33k yearly est. 2h ago
Veterinary Receptionist
Animal Dermatology Group 4.7
Medical receptionist job in Eagan, MN
Full-time Description
Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.
Animal Dermatology Clinic - Eagan is seeking a Receptionist. We are looking for someone with the following qualities:
Energetic
Positive
Upbeat personality
Takes initiative
Commitment to the needs of the clinic
Punctual
Willingness to teach others and share ideas
Openness to diversity
Adaptability to change
Accountable
Able to see big picture
Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude
Requirements
Knowledge, Skills and Abilities (including but not limited to):
Excellent client service skills
Excellent phone skills
Computer skill preferred
Excellent communication skills
Ability to work in a team oriented environment
Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
Possess sound decision making skills and multi-task while working in a stressful environment
Duties (including but not limited to):
Client service
Answer phone calls
Take accurate messages and book appointments
Maintain charts and computer records
Pharmacy and retail sales
Marketing implementation
Maintenance/ housekeeping
Financial responsibilities
Education and Physical Requirements:
High school diploma or equivalent required
Must have experience working in the public (ie: restaurant, retail or service business)
Experience in a veterinary hospital is required
Experience in a multi-specialty veterinary hospital is preferred
Dependable attendance is required
Must be able to lift 40 pounds
The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day
Benefits:
No weekends
Paid vacation (
full-time employees only
)
Paid holidays (
full-time employees only
)
Competitive wages
Monthly bonuses based on clinic dietary sales (
full-time employees only
)
Medical, dental, vision, dependent care FSA, and short-term disability benefit options (
full-time employees only
)
Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
401K with employer match
CE opportunities
Uniforms
Discounts on services and medications for employee pets
*Some traveling may be required
For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!
Salary Description $17 - $22 / hour depending on experience
$17-22 hourly 48d ago
Patient Care Coordinator - Ridges
Park Dental 4.0
Medical receptionist job in Burnsville, MN
Park Dental Ridges located in Burnsville, MN is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management.
Starting Salary: $23.50 - $26.50 per hour
#PDEE
Responsibilities Preferred Qualifications
Proficient with Microsoft Office, typing and data entry skills
Ability to multi-task in a fast-pace work environment
Professional customer service
Effective communicator and team player
Dental insurance knowledge is a plus Work Schedule
Hours Options Flexible PT with Benefits or FT with Benefits
FT with benefits option (36 hours):
Monday 6:30-2:15
Tuesday 6:30-2:15
Wednesday 1:30-8:15
Thursday 8:00am-8:15pm (with 1 hour lunch break)
Friday rotation 1x per month
PT with Benefits option (31 hours):
Monday 6:30-2:15
Tuesday 6:30-2:15
Wednesday 1:30-8:15
Thursday 1:30-8:15
Friday rotation 1x per month
Company Information Benefits
Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community
Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too!
About Park Dental
Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology.
"Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team
"Like" our Park Dental careers page on Facebook for the latest updates about Park Dental!
Park Dental is an equal opportunity employer.
$23.5-26.5 hourly Auto-Apply 5d ago
Medical Office Receptionist
Lifestance Health
Medical receptionist job in Centerville, MN
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $20.50 - $21.50/hour, plus quarterly bonus/incentive potential
Location: 7041 20th Avenue South Centerville, MN 55038
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree, preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-BM1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$20.5-21.5 hourly 8d ago
Front Desk Coordinator - Maple Grove
The Joint Chiropractic 4.4
Medical receptionist job in Maple Grove, MN
Front Desk Coordinator - Full Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires availability full time Monday, Tuesday, Thursday, Friday and Saturdays.
Compensation and Benefits
Starting pay: $18 - 20 per hour + Bonus
PTO, and holiday pay
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
$18-20 hourly Auto-Apply 9d ago
Receptionist/Administrative Support
Northwestern Mutual 4.5
Medical receptionist job in Edina, MN
The responsibility of the Receptionist/Administrative Support position is to serve as the primary contact for customers and policy owners as they call and enter the office and to assist with administrative work for financial representatives in the office.
Specific responsibilities include but will not be limited to:
Reception
Greet visitors and direct them appropriately
Answer, screen, and record telephone calls
Maintain telephone system and agency directory
Train new personnel on how to use the phone system
Process incoming and outgoing mail; deliver outgoing mail to Post Office
Maintain the reception area
Make copies, send, and distribute faxes and maintain copy and fax machines
Maintain inventory and order office supplies as needed
Answer basic policy owner/policy benefit questions
Complete and/or assist with projects as assigned by the Office Manager/Director of Operations
Cross-train in other support roles
Advisor Support
Preparing insurance submissions
Tracking cases through underwriting and completing tasks necessary for the underwriting decision
Limited client communications: medical exam coordination, collection of outstanding information
Opening investment accounts
Completing financial transactions
Creating templated financial plans and other illustrations
Support implementation and adoption of technology and workflows
Manage data and workflows within the client relationship management (“CRM”) software
Communicating with multiple new reps and other stakeholders regarding operational issues and development opportunities
QUALIFICATIONS
It is recommended that the Receptionist/Administrative Support position have the following qualifications:
Basic computer and Microsoft Office experience
Multi-line phone experience preferred
Filing skills
Customer service experience strongly preferred
Ability to handle detailed work with high degree of accuracy
Excellent interpersonal skills
Experience in problem-solving
High level of organizational skills
Excellent written and oral communication skills
Professional office skills
Ability to take independent action to make sound decisions
Ability to multi-task
Ability to be flexible and open-minded.
Ability to work effectively with people at all levels
$33k-38k yearly est. 15d ago
Dental Front Office
Bay Creek Dental-Minneapolis
Medical receptionist job in Osseo, MN
Job Description
Front Office Coordinator - Bay Creek Dental (Maple Grover, MN)
About Us At Bay Creek Dental, we are a well-established private practice providing comprehensive, patient-focused care in a modern and welcoming environment. Our collaborative team values clinical excellence, professional growth, and strong patient relationships.
Schedule
Full-time, Monday through Saturday
Shorter hours on some days
Duties & Responsibilities
Greet and check in patients, ensuring a positive experience
Answer phones, schedule appointments, and confirm visits
Verify insurance benefits and submit claims
Handle patient billing, payments, and account management
Maintain and organize patient records in Eaglesoft
Coordinate treatment plans and review financial options
Support dentists and team members with office administration needs
Requirements
Minimum 3 years of dental front office experience
Proficiency with Eaglesoft preferred
Knowledge of PPO and FFS insurance
Strong communication and customer service skills
Organized, dependable, and able to multitask
Warm, professional, and team-oriented personality
Pay & Compensation
Competitive compensation DOE, $26-32 per hour
401K
PTO and paid holidays
Medical and vision insurance
In-house Dental
Potential bonus opportunities
Apply today to join our great team!
Benefits:
Medical
Dental
Vision
401k
PTO
Bonuses
Compensation:
$26-$32/hour
$26-32 hourly 2d ago
Patient Services Coordinator-LPN, Home Health
Centerwell
Medical receptionist job in Brooklyn Park, MN
**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
+ Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
+ Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console.
+ Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
+ Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
+ Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
+ Completes requested schedules for all add-ons and applicable orders:
+ Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
+ Schedules TIF OASIS collection visits and deletes remaining schedule.
+ Reschedules declined or missed (if appropriate) visits.
+ Processes reassigned and rescheduled visits.
+ Ensures supervisory visits are scheduled.
+ Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
+ Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
+ Verifies visit paper notes in scheduling console as needed.
+ Assists with internal transfer of patients between branch offices.
+ If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
+ If clinical, may be required to perform patient visits and / or participate in on-call rotation.
**Use your skills to make an impact**
**Required Experience/Skills:**
+ Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices
+ Have at least 1 year of home health experience.
+ Prior packet review / QI experience preferred.
+ Coding certification is preferred.
+ Must possess a valid state driver's license and automobile liability insurance.
+ Must be currently licensed in the State of employment if applicable.
+ Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$48,900 - $66,200 per year
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$48.9k-66.2k yearly 34d ago
Medical Receptionist - .75 FTE
American Family Care Hopkins and Maple Grove 3.8
Medical receptionist job in Maple Grove, MN
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
$28k-33k yearly est. Auto-Apply 60d+ ago
Armhs Mhp-Roseville Office
Credent Care LLC
Medical receptionist job in Roseville, MN
ARMHS Mental Health Practitioner Job Description
Job Title: Mental Health Practitioner - Credent Care LLC
Company: Credent Care LLC
Job Type: Contract - Full-time- Part-Time
About Us: Credent Care LLC is a client-focused home and community-based service provider. Providing quality care and support to our communities. We are currently seeking a dedicated and versatile Mental Health Practitioner to join our team. If you are passionate about assisting others, we want to hear from you.
Job Summary
To provide one-on-one in-home rehabilitative services to adult clients with mental illness. Rehabilitative services enable clients to develop and enhance psychiatric stability, social competencies, personal and emotional adjustment, independent living, and community skills, and provide resources and referrals.
Duties and Responsibilities
Develop, implement, evaluate, and revise treatment goals
Provide ongoing services to individuals within their homes or community
Must be able to travel within the Metro
Encourage client relationship and regular communication, coordinate services with other health care providers, interpreter, vocational workers, etc to ensure that client receives quality service to meet their needs
Maintain a caseload and be able to sustain attention to detail
Ability to work independently, be flexible and able to meet deadlines
Accurately document services and complete progress notes and submit within 24-48hours
Complete Functional Assessments, Independent Treatment Plans, and/or other required forms and documents in a timely manner
Attend group/individual clinical supervision meetings/trainings
Meet with supportive supervision as needed
Ensure compliance with DHS regulations
Communicate effectively and respectfully with supervisor, office staff, clients, vendors, and clients.
Mandated reporter
Provide quality services for clients, and assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans with the collaboration of the client and the treatment team
Proactively and efficiently communicating with clients, interpreters, and other parties if sessions are canceled or rescheduled
Must complete 15 hours per year of ongoing continuing education in areas of mental illness and mental health services
Communicate effectively and in a timely manner with Credent Care staff, other practitioners, vendors, clients, interpreters, and other agency workers.
Scope of the Position
Under close clinical supervision of a Licensed Mental Health Professional, the mental health practitioner will provide in-home rehabilitative and supportive skills training to adult individuals with mental health disorders. Treatment goals will be developed to assist participants with psychosocial skills that are medically necessary to help the client reach a level of independence.
Qualifications
Must meet DHS qualifications for Mental Health Practitioner in one of the following ways:
o Has completed at least 30 semester hours or 45 quarter hours in behavioral sciences
or related fields and has at least 2,000 hours of supervised experience in the delivery
of services to adults or children with:
A. Mental illness, substance use disorder, emotional disturbance, or
B. Traumatic brain injury or developmental disabilities and completes training on mental
illness, recovery from mental illness, mental health de-escalation techniques, co-occurring mental illness, and substance abuse, and psychotropic medications and side effects.
o Has at least 4,000 hours of supervised work experience in the delivery of services to adults or children with any of the following:
A. Mental illness, substance use disorder, emotional disturbance, or
B. Traumatic brain injury or developmental disabilities and completes training on mental
illness, recovery from mental illness, mental health de-escalation techniques, co-occurring mental illness, substance abuse, and psychotropic medications and side effects.
o Has at least 2,000 hours of supervised experience in the delivery of services to adults
or children with any of the following:
Mental illness, substance use disorder, emotional disturbance, or
Traumatic brain injury or developmental disabilities and completes training on mental illness, recovery from mental illness, mental health de-escalation techniques, co-occurring mental illness, substance abuse, and psychotropic medications and side effects; and receives clinical supervision as required at least once a week from a mental health professional until the requirement of 4,000 hours of supervised experience is met.
o Has a graduate student internship or a bachelor's or master's degree and is a graduate student in behavioral sciences or related fields and is formally assigned by an accredited college or university to an agency or facility for clinical training
o Has a bachelor's or master's degree with any of the following:
A. Holds a master's or other graduate degree in behavioral sciences or related fields
B. Holds a bachelor's degree in behavioral sciences or related fields and completes a.
practicum or internship that (1) requires direct interaction with adults or children served, and (2) is focused on behavioral sciences or related fields.
A Mental Health Practitioner for an adult member must have training working with adults.
Knowledge of the effects of mental illness on people with cognitive impairments.
Knowledge of community resources.
Must have the ability to work independently, enjoy flexibility, and manage stress.
o Skills & Abilities
Be able to function independently, interact with, and relate to a variety of individuals
Professional communication skills
Practitioners must be able to act in a manner that encourages change and provides a positive and supportive atmosphere
Practice effective decision-making
Create professional reports
Handle crisis situations and follow through of the supervisor's directives
Identify client needs and treatment plan goals
Work with culturally diverse populations
Basic computer skills required
Must be able to understand and communicate the English language
Must be able to use and maintain a daily schedule
Job Type: Full-time
Salary: $20.00 - $25.00 per hour
Medical specialties:
Home Health
Psychiatry
Work setting:
Community health center
In-person
Outpatient
Ability to commute/relocate:
Roseville, MN: Reliably commute or planning to relocate before starting work (Required)
Work Location: In person/Hybrid
$20-25 hourly 60d+ ago
Front Bar Receptionist
Face FoundriÉ
Medical receptionist job in Blaine, MN
Join us as a Front Bar Receptionist!
Create, cultivate and promote an upbeat facial bar. Asking that only motivated, positive, hard-working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and inclusive experience for every guest that comes
through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services,
phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Schedule appointments with accuracy and extreme attention to detail.
Meet or exceed sales goals set by the Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Operations Manager to identify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations,
$30k-38k yearly est. 60d+ ago
Medical Front Desk Receptionist
Voyage Healthcare Mn
Medical receptionist job in Plymouth, MN
Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth.
At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values.
We are seeking a highly organized and detail-oriented Front Desk Medical Receptionis t to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the front desk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing.
Hourly Range: $19.00 - $21.75, based on years of relevant experience.
Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments.
Responsibilities:
Create a welcoming and professional environment by greeting visitors and patients in-person and by phone
Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics
Verify patient information with confidentiality; collect co-pays and outstanding balances
Schedule follow-up appointments and procedures as needed
Communicate with patients and families to ensure completion of required forms
Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards
Travel to other clinic locations to provide front desk support as needed
Performs other related duties as assigned
Requirements:
High school diploma or equivalent
1-3 years of medical clinic experience
Proficiency with electronic medical record systems (EMR)
Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls
Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff
Ability to perform a variety of administrative and patient-support tasks
Enjoy working in a fast paced, team oriented environment
Voyage Healthcare offers a comprehensive benefits package including:
Supportive, collaborative, and welcoming work environment where your contributions are valued
Paid Time Off (PTO)
Paid Holidays + Birthday Floating Holiday
Medical, Dental & Vision Insurance
Long Term Disability Insurance (LTD)
Short-Term Disability Insurance (STD)
Company Paid Life Insurance
Retirement Benefits with 401(k) Match
Education Assistance
Employee Assistance Program (EAP)
Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA
$19-21.8 hourly Auto-Apply 9d ago
Front Desk Receptionist
Institute for Orthopedics & Chiropractic
Medical receptionist job in Edina, MN
Benefits/Perks
Competitive salary
Great work-life balance
Simple IRA (after one year)
Short & Long term disability
Life Insurance
Ongoing training
Employee Discount
1 Full-time Front Desk Receptionist position open (32-40 hours with benefits)
Institute For Orthopedics & Chiropractic is a busy multi-specialty clinic with 5 chiropractors, 2 Physical Therapists, 2 PTAs and 2 Massage Therapists in two locations, Edina and St. Paul.
***********************
Hours & Location: Closing shift: Monday, Wednesday, Thursday & Friday 9am-5:30pm, Tuesday 9:30am-6pm
6550 York Avenue S., Suite 600, Edina, MN 55435
Some occasional travel to our St Paul office for coverage and occasional Saturday coverage in the future.
Our ideal candidate is:
Passionate about healthy living
Strives for excellence; goes above and beyond to provide the BEST care for our patients
Works well as a team by collaborating, sharing ideas and encouraging each other
Excellent communication skills
Medical experience is a plus
We use Apple computers: iPad, Pages, Numbers, Microsoft Teams
Medical software: Jane
The responsibilities for this position are:
Greeting patients
Collecting copays and balances
Preparing paperwork for upcoming appointments
Communication with patients and doctors
Verifying insurance benefits
Complete prior authorizations/referrals
Answer multi-line phone and scheduling for two locations
Explains Insurance benefits to the patients
Optimizing provider schedules and patient satisfaction with efficient scheduling
We are looking forward to receiving your application. Thank you.
Compensation: $16.44 - $22.25 per hour
CHIROPRACTIC CARE AT IOC At IOC, our reputation and success has been built in an integrative and complete treatment approach combining traditional chiropractics (utilizing the Gonstead Method of chiropractic).
WE SPECIALIZE IN NON-SURGICAL TREATMENT OF ORTHOPEDIC CONDITIONS. Such as:
Back & Neck pain - injury
Disc Degeneration - Bulging - Herniations
Extremity Joint Pain
Arthritis - Degenerative Joint Disease
Fibromyalgia
Chronic Pain Syndromes
Tendonitis - Bursitis
Spinal Degeneration
Sciatica & Arm Pain, Numbness & Tingling
Headaches - Migraines & Tensions
Vertigo
Carpal Tunnel Syndrome
Whiplash
Sports Injuries
Neck Pain
Car Accident Injuries
Frozen Shoulder
Hip Pain - Bursitis
Muscle Strains, Pulled Hamstrings
Sprained Ankles
Rotator Cuff Tendonitis and Tears
Tennis Elbow
And many other Orthopedic conditions, injuries.
$16.4-22.3 hourly Auto-Apply 60d+ ago
Patient Placement Representative
Regions Hospital & RHSC
Medical receptionist job in Saint Paul, MN
Regions Hospital is seeking someone with exceptional verbal communication and customer service skills to join our Patient Placement team! This position is a part time (20 hours/week), benefit eligible position.
This position works with Administrative Nursing Supervisor (ANS), Physicians, Nursing, Utilization Management, HealthPartners (HP) Direct operators, and departmental management, to ensure timely and accurate service in support of Regions' patient access and flow. Under the daily operational direction of the ANS, the Patient Placement Representative carries out system and verbal communication to promote timely patient access and movement within the hospital. This includes daily problem solving for partners related to systems issues, accurate and timely system record initiation, data entry, creation of patient identification bands, and transport arrangements for discharging patients. Performs other duties as assigned.
Work Schedule:
Combination of 8 and 12 hour shifts (1500-2300, 1900-0700 and/or 2300-0700) during the week. Every other weekend (Friday, Saturday, Sunday) from 1900-0700.
Required Qualifications:
High school diploma or equivalent.
Two (2) years demonstrated successful customer service experience including 1 year of data input experience and phone service support.
$36k-43k yearly est. Auto-Apply 7d ago
Registration Specialist - Casual
North Memorial 4.8
Medical receptionist job in Maple Grove, MN
Why North Memorial Health? At North Memorial Health, you're part of an inclusive health team that is rooted in our values: Advocate Courageously, Rally Together, Respect Uniqueness and Create Impact. Empathy and care are at the heart of North's culture which is designed to actively support each team member's wellbeing and growth. Our strength lies in our diversity, and we embrace the unique contributions and experiences of each person. Together, we empower patients to achieve their best health.
Our health system encompasses two hospital locations in Robbinsdale and Maple Grove as well as a network of 23 clinics which includes 13 primary clinics, 6 specialty clinics, 4 urgent care/urgency centers and emergency care offerings covering five counties. Our Robbinsdale Hospital, established in 1954, is a 385-bed facility recognized as the top Level 1 Trauma center for 25 years, as well as serving as a Level II pediatric trauma center. Our Maple Grove Hospital was established in 2009, is a 134-bed facility recognized as a top hospital in the state for Women and Children Care, with a Level III NICU, and is the largest Family Birth Center in the state (~5,000 deliveries per year and over 60,000 babies delivered). Both have been named to the 2022 Fortune/Merative 100 Top Hospitals list, 2023 Women's Choice Award Best Hospitals list.
Benefits the North Way!
As North Memorial Health is a non-profit organization you are eligible for the Public Student Loan Forgiveness program. Most part-time and all full-time positions are eligible for benefits.
* Health & Welfare Benefit Packages
* 401k Retirement Match or Pension Plan, based on workgroup eligibility
* Generous Paid Time Off (PTO) Plans
* Adoption Reimbursement up to $3000 per child
* Child Care Discount Program with New Horizon 10% off weekly childcare tuition
* Education/Tuition Reimbursement
* 24/7 Fitness Center Access for all benefit eligible team members
Commitment to Diversity, Equity & Inclusion
At North Memorial Health we recognize that the strength of our team lies in our diversity and make every effort to embrace the unique contributions and experiences of each person on our team. We strive to ensure that everyone feels like they are a valuable part of our community, with initiatives that reinforce our belief in diversity, equity, and inclusivity, to promote a workforce that enables authenticity, as we want to be our best when providing effective services to our patients. We acknowledge and celebrate the unique traditions, backgrounds, languages, beliefs, and customs of our community, and want everyone to feel welcome. Through our DE&I initiatives we hope to dispel myths, assumptions, and acts of implicit bias.
About this position
The Registration Specialist is responsible for greeting visitors/arriving customers, providing directions, and escorting customers and families to their destinations, as time permits. Concurrently the Registration Specialist is also responsible for accurately registering customers into the hospital system. Ensures customers are correctly identified and all appropriate information is recorded by obtaining and verifying customer identification, demographic and insurance information. Actively and consistently demonstrates the mission, vision, values and guiding principles of Maple Grove Hospital.
Requirements
Education
* High school diploma or equivalent.
Experience
* 6+ month's clerical and/or customer service experience in a hospital, clinic or physician's office.
* 1+ years' scheduling or registration experience in a hospital, clinic, or physician's office preferred.
* Strong knowledge of medical terminology.
* Strong problem solving and critical thinking skills.
* Ability to handle stressful situations and maintain composure in presence of customers, families, guests, and team members.
* Effective planning, organizational and detail-oriented skills.
* Solid PC skills to include MS applications, Internet, etc.
* Strong communication skills with demonstrated ability to express ideas and information (both in written and oral form), clearly and concisely in a manner appropriate to the audience.
* Demonstrated ability to deal with conflict in a positive manner. Has an awareness of, responds to, and considers the needs, feelings and capabilities of others.
* Ability to be accountable for quality customer service and respond appropriately to a variety of personalities and situations.
* Ability to maintain quality, safety, and infection control standards.
* Must be able to read, write and speak effectively in English.
The North Memorial Health System is dedicated to building a diverse, inclusive, and authentic workplace, so if you're excited about this role, but your past experience doesn't perfectly align with every qualification listed, we encourage you to apply anyway. You may still be the right candidate for this or other roles.
Work Group: Maple Grove
Hours per two week pay period: 0
Shift: Day/Evening/Night 8 & 12 hours
Weekend Requirement: Occasional Weekends
Call Requirement: None
Remote or On-site: On-site
FLSA Status: Non-Exempt
Benefit Eligibility: No
Salary Range: N11 ($19.76 - $29.64), based on experience
Shift Differential: Compensation may include shift differential pay depending on the position and shift worked.
Employment Sponsorship: Applicants must be currently authorized to work in the United States on a full-time basis. Work visa sponsorship is not available for this position
$19.8-29.6 hourly 2d ago
Front Desk Receptionist
Twin Cities PBS Careers
Medical receptionist job in Saint Paul, MN
The Front Desk Receptionist role is core to our customer service efforts and mission, creating a welcoming environment for all staff, guests, vendors, volunteers, and visitors. Often the first point of contact for employees and visitors, our ideal candidate will bring positive energy, a professional attitude and dedication to TPT's mission and organizational values. This position is also responsible for monitoring security cameras and ensuring the front desk, mail room and service centers are in clean, professional, and safe working order.
Compensation: $17.00 to $22.00 per hour in addition to company benefits.
Schedule: 8:30 am to 5:00 pm, Monday through Friday.
Onsite Environment: Candidates must live in or be willing to relocate to the Twin Cities Metro area and report to onsite office in St. Paul 5 days per week.
MAJOR AREAS OF RESPONSIBILITY:
FRONT DESK RECEPTIONIST (55% of time)
Serve as the first point of contact for Twin Cities PBS (TPT), providing a warm, professional, and positive experience for all visitors by offering assistance, directions, and information to ensure a welcoming environment.
Ensure all calls are greeted with professionalism, courtesy, and a positive demeanor. Provide assistance to callers and efficiently route calls to the relevant department or staff.
Monitor ID badges and maintain badge checkout system for guests and staff, as well as maintaining the AMAG access system and badge creation for new hires.
Respond to problems which arise involving medical emergencies, fire/evacuation, and severe weather. Summon fire and police assistance as necessary and communicate the situation to the appropriate leaders.
Write reports, complete forms, and document activity as needed.
Manage courier process at front desk.
SECURITY (15% of time)
Report instances of loitering or disruptive behavior in the skyway to the appropriate personnel or authorities, following established protocols.
Escalate emergency situations to law enforcement as needed.
Monitor public access areas using security cameras, respond promptly to alarms, follow established protocols, and communicate incidents or concerns to designated contacts.
Communicate with external security guards during shift changes to ensure smooth transitions and accurate information exchange.
MAIL ROOM/SERVICE CENTER (15% of time)
Assist mail and package carriers gain access to the facility for deliveries, as well as any vendors (e.g. Coffee, Copier Repair Services)
Serve as a backup resource to the Advancement Team by assisting with the preparation and processing of outgoing mail when needed.
Maintain cleanliness, organization, and adequate supply levels in the Service Center to ensure a functional and welcoming environment.
Maintain inventory of commonly used office and first aid supplies to ensure availability and meet the ongoing needs of staff.
Other duties as assigned.
ADMINISTRATIVE SUPPORT (15% of time)
Conduct new employee orientation by issuing security badges, facilitating AWAIR training, organizing and distributing badge photos, and providing guidance on submitting building service requests.
Assist in onboarding by updating workstation nameplates, & delivery of office supplies.
Assist with meeting logistics - preparation, catering, facilities requests, check-in sheets, and parking validation.
Provide backup administrative support to executive administrators and executive team.
QUALIFICATIONS
Required Experience
Minimum of High School diploma or GED.
Strong computer proficiency, including demonstrated experience with Microsoft Excel, Word, Outlook, and Teams.
Ability to use a ladder (to reset security cameras as required).
Must be able to walk and stand for extended periods of time.
1-2 years experience in a customer-facing role with demonstrated ability to provide professional, courteous, and solution-oriented service in a fast-paced environment.
Knowledge, skills and abilities:
High level of integrity.
Able to work well with others and provide excellent hospitality.
Strong organizational skills and attention to detail.
Demonstrated ability to manage multiple tasks simultaneously.
Ability to remain calm in variety of circumstances and have superior customer service skills.
Consistent attendance and punctuality.
Ability to become First Responder Certified.
Demonstrated ability to use good judgment to ensure effective response to security incidents and emergencies.
Ability to use discretion when dealing with critical, highly sensitive and confidential information.
Able to identify and distinguish colors.
Fluent in English language.
Ability to lift up to 50 pounds.
Able to quickly learn operating the components of an integrated security system.
Takes pride in work and the mission of Twin Cities PBS.
Why UMPhysicians?
The Patient Representative promotes UMPhysicians' philosophy of patient centered care to meet the needs of all visitors and guests by maintaining a welcoming, friendly profile in the clinic and is responsible for the professional and efficient operation of both reception check-in and checkout procedures. The individual in this role must have exceptional time management and prioritization abilities, exemplary customer service skills, and excellent organization and communication capabilities.
What you will do as a Patient Representative:
Assists with phones and schedules future appointments and/or procedures.
Welcomes visitors, provides non-clinical information, collects co-pays, and enters/verifies health insurance information at check-in
Oversees the clinic lobby and patient waiting area and ensures it is clean, orderly and inviting
Arranges accommodation and/or interpreter services as need needed for the patient visits
Resolves non-clinical patient customer service issues
Assists with coordinating provider schedules and appointments
Maximize efficiencies of clinic schedules and to reduce patient waiting times and enhance customer experience
Requests/obtains/sends medical records and diagnostic test results from patient visits to other providers as requested
What you will need:
Successful completion of Patient Representative training program and OJT within 5 weeks of hire.
Knowledge of online scheduling and experience with EMR systems
Keyboarding skills of 35 wpm.
Proven experience in customer service
Location: 2512 S 7th St., Minneapolis, MN, 55454
This position may be required to float to other departments at the discretion of the manager based on clinic needs.
Hours: 40 hours/week 8:30 AM - 5:00 PM, Monday - Friday with some flexibility requested based on business needs.
This position may be required to float to other departments at the discretion of the manager based on clinic needs.
Benefits: This is a fully benefit eligible position: Competitive wages, Healthcare (including vision & dental), 401K, parking & tuition assistance and more!
Compensation:
20.18 - 27.53 USD Hourly
At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance.
University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond.
Join us on a mission to advance medicine.
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.