Description Summary Coordinates and facilitates business functions in support of physician services and referral development department to include: processing patient referrals accurately and efficiently through data entry and with established productivitiy guidelines and tools; gerneration of reports, communication and follow up with physican office staff and patients, problem resolution and service recovery.
$22k-26k yearly est. 6d ago
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Patient Engagement Specialist
Viemed Healthcare Inc. 3.8
Medical receptionist job in Jackson, MS
Essential Duties and Responsibilities: * Achieve operational, financial, and cultural performance results as defined by the Company * Positively contribute to the overall patient experience, with extensive focuses on the Company's PAP patient usage compliance and accessories replenishment goals:
* Usage Compliance
* Work to achieve Company goals, as well as individual goals defined by the Manager of Patient Engagement
* Replenishment Initiative
* Work to achieve Company goals, as well as individual goals established by Manager of Patient Engagement
* Patient complaints
* Reduce or eliminate patient complaints resulting from CROP processes
* Communicate complaints to the Manager of Patient Engagement
* Develop an acumen for populating reports in the Company's patient management software and using those reports to monitor and contact patients with a goal of encouraging usage and replenishment
* Create a favorable experience for every single patient, retaining patients as long-term and/or repeat customers
* Encourage high levels of equipment usage compliance for equipment where monitoring is an option through utilization of Patient Management Software reports
* Grow Company patient base through utilization of patient management software reports
* Ensure patients are enrolled timely in programs that allow the Company to monitor patients in the home regarding equipment usage, benefit, and progress
* Utilize existing patient management software to directly contact patients,
* such as Resupply calling, to ensure successful outcomes of those call programs.
* Obtain strong and measurable consistency in the following categories:
* patient equipment utilization
* related patient interactions, and patient education
* replenishment of accessories to established patients
* Build strong relationships with peers and supervisors to help collaboratively achieve the desired outcomes.
* Develop and maintain working knowledge of products and services offered by the company,
* Maintain professional, polite, and respectful interactions with employees, patients/customers, referrals sources, vendors
* Responsible to perform other duties as assigned by management
Qualifications:
* High school diploma or equivalent
* Customer Service experience required
* Relevant healthcare or medical billing experience preferred
* May be required to obtain additional training, licenses or certifications, depending on job assignments
* Excellent communication skills, both written and oral are also required
You will be expected to work during normal business hours, which are Monday through Friday, 8:00 a.m. - 5:00 p.m. Please note this job description is not designed to cover and/or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties and responsibilities may change at any time with or without notice.
$33k-39k yearly est. 21d ago
Patient Care Coordinator (RN) | Full Time | Nights - 1E Acute Care Nursing
Singing River Health System 4.8
Medical receptionist job in Pascagoula, MS
Pascagoula Hospital | Full-Time | Nights (typically five 8 hour shifts) | 2809 Denny Ave Pascagoula, Mississippi, 39581 United States
The Patient Care Coordinator (PCC) assists patients attain, maintain, and restore health when possible. He/She manages a designated clinical area with key responsibilities. The Patient Care Coordinator organizes and facilitates the care of the patients by making and altering assignments based on patient needs, problem solving with the staff, and leading performance improvement projects as delegated by PCM. Expectation is for all performed duties to be in accordance with Singing River Health System procedures and policies, accreditation organization, and governing guidance and publications for health care employees.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education:
Graduate from NLN School of Nursing required. Bachelor of Science in Nursing, preferred.
License:
Currently licensed to practice as a Registered Nurse in the State of Mississippi.
Certifications:
All RNs are required to complete and maintain BCLS certification upon hire and/or transfer. RNs working in the below specialty areas are required to complete and maintain certifications as listed:
Intensive Care Units - ACLS
Emergency Department - ACLS, PALS, TNCC
Labor & Delivery - ACLS, NRP (Neonatal Resuscitation)
Nursery - NRP (Neonatal Resuscitation)
Medical Nursing - OB/GYN - PALS
Pediatrics - PALS
Cath Lab - ACLS
PACU/Recovery - ACLS, PALS
Endoscopy - ACLS, PALS
RNs have 12 months, from the date they begin working in the specialty area, to acquire the appropriate certification and 18 months to acquire TNCC certification for the Emergency Department.
Required to be current and maintain TB certification as applicable to their position and scope of practice.
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Experience:
Two (2) years' experience as a registered nurse preferred.
Reports to:
Director of Nursing Service/Chief Nursing Officer
Supervises:
All nursing and clerical staff, including medical assistances as designated by the Patient Care Manager or Administrative Director.
Physical Demands:
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations.
Special Demands:
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.), MS Outlook and Word.
Must be able to demonstrate appropriate clinical judgment and apply appropriate professional skills to a patient population of all ages.
$30k-48k yearly est. 6d ago
Medical Records Clerk
Acadia External 3.7
Medical receptionist job in Magee, MS
Sort, file and collate a variety of medical records and information such as progress notes, treatment plans, nursing/clinical notes and discharge summaries into the patient's medical record.
Ensure medical records are complete, accurate and timely.
Research lost or missing records/information in accordance with established procedures.
Answer requests for medical records from outside agencies and third party sponsorship.
Provide record retrieval for storage facility when needed.
May communicate with transcriptionist or transcription vendor to resolve issues/errors regarding reports.
$28k-35k yearly est. 39d ago
Medical Receptionist
Centerwell
Medical receptionist job in Biloxi, MS
**Become a part of our caring community and help us put health first** The Receptionist is responsible for the front desk operations of a healthcare facility. This role involves greeting patients, scheduling appointments, handling inquiries, and maintaining patient records. The Receptionist ensures a smooth and welcoming experience for patients and supports the medical team with various administrative tasks. Typically works on routine and patterned assignments.
The Receptionist is responsible for welcoming patients and offering administrative support within a physician practice or center. This may include the following responsibilities:
+ Greeting Patients: Welcome patients and visitors professionally, both in person and over the phone.
+ Scheduling Appointments: Manage appointment calendars, schedule patient visits, and coordinate with medical staff to optimize schedules.
+ Patient Records: Maintain and update patient records, ensuring accuracy and confidentiality. Works in Electronic Medical Record (EMR) and Customer Relationship Management (CRM) systems.
+ Billing and Payments: Ensure patient accounts are updated correctly. May include collecting copay at time of visit.
+ Inquiries and Communication: Answer incoming calls, respond to patient inquiries, and provide general information.
+ Office Management: Ensure the reception area is tidy, sanitized, and well-stocked with necessary materials.
+ Administrative Support: Assist with other administrative tasks as needed, such as ordering supplies, managing office inventory, and sending courier packages.
Decisions are limited to defined parameters around work expectations, quality standards, priorities and timing, and works under close supervision and/or within established policies/practices and guidelines with minimal opportunity for deviation.
**Use your skills to make an impact**
**Required Qualifications**
+ High School Diploma or GED
+ 1 year or more of experience working in a Healthcare setting preferred, but will consider candidates with a strong Customer Service background in Retail Hospitality, Call Centers, etc.
+ Must be passionate about contributing to an organization focused on continuously improving patient experiences and care
+ Excellent customer service and phone etiquette
+ Team player with a positive attitude
+ Ability to multitask in a fast-paced environment
+ Attention to detail and highly organized
+ Knowledge of MS Office (Word, Excel, Outlook, Access)
**Preferred Qualifications:**
+ Value-based care model experience
+ Knowledge of Medical Terminology
+ Experience with EMR Systems (Electronic Medical Records)
+ Bilingual in English and Spanish
**Additional Information:**
This role is considered patient-facing and is part of the company's Tuberculosis (TB) screening program. If selected for this role, you will be required to be screened for TB.
**Alert:**
Humana values personal identity protection. Please be aware that applicants may be asked to provide their Social Security Number, if it is not already on file. When required, an email will be sent from ******************** with instructions on how to add the information into your official application on Humana's secure website.
**Interview Format: HireVue:**
As part of our hiring process for this opportunity, we will be using an interviewing technology called HireVue to enhance our hiring and decision-making ability. HireVue allows us to quickly connect and gain valuable information from you pertaining to your relevant skills and experience at a time that is best for your schedule.
**Benefits:**
Humana offers a variety of benefits to promote the best health and well-being of our employees and their families. We design competitive and flexible packages to give our employees a sense of financial security-both today and in the future, including:
+ Health benefits effective day 1
+ Paid time off, holidays, volunteer time and jury duty pay
+ Recognition pay
+ 401(k) retirement savings plan with employer match
+ Tuition assistance
+ Scholarships for eligible dependents
+ Parental and caregiver leave
+ Employee charity matching program
+ Network Resource Groups (NRGs)
+ Career development opportunities
\#LI-BL1
**Scheduled Weekly Hours**
40
**Pay Range**
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$38,000 - $45,800 per year
This job is eligible for a bonus incentive plan. This incentive opportunity is based upon company and/or individual performance.
**Description of Benefits**
Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
**About Us**
About CenterWell Senior Primary Care: CenterWell Senior Primary Care provides proactive, preventive care to seniors, including wellness visits, physical exams, chronic condition management, screenings, minor injury treatment and more. Our unique care model focuses on personalized experiences, taking time to listen, learn and address the factors that impact patient well-being. Our integrated care teams, which include physicians, nurses, behavioral health specialists and more, spend up to 50 percent more time with patients, providing compassionate, personalized care that brings better health outcomes. We go beyond physical health by also addressing other factors that can impact a patient's well-being.
About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
**Equal Opportunity Employer**
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************
$38k-45.8k yearly Easy Apply 7d ago
Front Desk Specialist
Spire Orthopedic Partners
Medical receptionist job in Mississippi
Hours: Wednesday - Saturday 7 am - 5:30 pm
Who we are:
Spire Orthopedic Partners is a growing national partnership of orthopedic practices that provides the support, capital and operational resources physicians need to grow thriving practices for the future. As a Management Services Organization (MSO), Spire provides the infrastructure for administrative operations that allows practices to operate at their highest level, so doctors can focus their efforts on what matters most - patient care. Headquartered in Stamford, Connecticut, the Spire network spans the Northeast with more than 165 physicians, 1,800 employees, 285 other clinical providers and 40 locations in New York, Connecticut, Rhode Island and Massachusetts.
What you'll do:
Responsibilities/Duties:
Monitor reception/front desk staff.
Communicate regularly with the Office Manager regarding any staff disciplinary issues so the Director can address them.
Communicate routinely with clinical staff regarding potential delays.
Manage front office supply stock, order replenishments as needed for individual site with approval from the Office Manager.
Provide guidance to office staff when new policies/procedures are being implemented or followed up on.
Monitor staff's adherence to policy and procedure, expected to address policy and procedure concerns with the employee promptly and then immediately report to the appropriate leader.
Handle all urgent physician and patient complaints.
Greet all patients and office guests.
Print and verify day end review.
Review billing slips at time of service/check-out to ensure that coding appears to be complete.
Submit daily billing slips.
Balance daily receipts against TOS report.
Enter payments for medical records requests filled directly by our office.
Open and close office prior to and following business hours.
Assist patients and/or family members with any requests.
Maintain a professional work atmosphere through behavior and communication with patients, physicians, co-workers and administration.
Attach required authorizations to appointment and/or educate patient of insurance guidelines for coverage.
Coordinate rescheduling of appointments cancelled by the practice.
Notate cancelled or rescheduled appointments.
Assist patients and/or family members with any requests.
Perform other duties as assigned.
Qualifications
Who you are:
Qualifications:
High school diploma or equivalent required.
2 years' experience in a Medical Office desired.
Must possess excellent customer service and verbal and written communication skills.
Must be organized and detail oriented.
Insurance, billing, computer experience and working knowledge of MS Office strongly desired.
What we offer:
Excellent growth and advancement opportunities
Dynamic environment
Access to a diverse network of practitioners
Broad infrastructure of tools and programs to enhance the employee experience
Competitive Compensation
Generous PTO
Benefits package: health, dental, vision, 401(k), etc.
We are an equal-opportunity employer. Qualified Applicants are considered for positions and are evaluated without regard to actual or perceived race, color, creed, religion, national origin, ancestry, citizenship status, age, sex, or gender (including pregnancy, childbirth, and related medical conditions), gender identity or gender expression (including transgender status), sexual orientation, marital status, military service and veteran status, physical or mental disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, or local laws and ordinances (referred to as “protected characteristics”).
$25k-33k yearly est. 1d ago
Insurance Clerk
Teach Mississippi 4.0
Medical receptionist job in Mississippi
Secretarial/Clerical/Business Office Clerk
District:
Hattiesburg Public School District
$25k-29k yearly est. 60d+ ago
Centralized Scheduler
WVU Medicine 4.1
Medical receptionist job in University, MS
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position.
Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High School diploma or equivalent.
2. State criminal background check and Federal (if applicable), as required for regulated areas.
CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Checks in and Checks out patients in accordance with Scheduling/Registration guidelines, with the ability to prioritize according to the patient's needs.
2. Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date. If a referral or authorization is needed we generate the referral at this time.
3. Schedules and registers patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic.
4. Assures upon check out all follow up appointments & testing are coordinated with the patient.
5. Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment.
6. Identifies and communicates need for scheduling modifications and development.
7. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.
8. Receives and responds to patient and staff needs and complaints appropriately within the realm of the "patient care" environment, involving department supervisors and patient representatives as needed.
9. Consults with referring physician's office to ensure written and/or electronic orders exist and obtain them as needed. Verifies upon receiving for completeness of the written orders and notes. Make documentation that outside orders are requested.
10. Responsible for collecting all time of service payments and copayments for patients in the check-in or check-out process.
11. Upon end of day, responsible for reconciling cash drawer and all contents. Responsible for reporting any discrepancies within the cash drawer to the Supervisor or Manager.
12. Responsible for collecting all signatures on waivers for managed care at the point of check in.
13. Completes Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in.
14. Responds to all patient communication in a timely manner.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Ability to sit for extended periods of time.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Standard office environment.
SKILLS AND ABILITIES:
1. Strong written and verbal communication skills.
Additional Job Description:
Scheduled Weekly Hours:
40
Shift:
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
WVUH West Virginia University Hospitals
Cost Center:
8801 WVUH Ambulatory Registration
Address:
6040 University Town Center Drive
Morgantown
West Virginia
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
$21k-25k yearly est. Auto-Apply 13d ago
Front Desk Coordinator - Madison, MS
The Joint Chiropractic 4.4
Medical receptionist job in Madison, MS
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Competitive Pay $-14-18/hr + Bonus
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$24k-30k yearly est. Auto-Apply 60d+ ago
Physician Scheduler II
Healthier Mississippi People LLC
Medical receptionist job in Jackson, MS
Requirements
Education & Experience
High school diploma/GED plus one (1) year of customer service or medical office experience.
$20k-25k yearly est. 60d+ ago
Medical Receptionist
Staffers Inc.
Medical receptionist job in Flowood, MS
We're seeking a warm, friendly Front Desk Receptionist to be the first point of contact for our client's patients. This role requires excellent customer service, strong phone etiquette, and the ability to multitask in a fast-paced medical office. Key Responsibilities:
Greet patients with professionalism and compassion
Manage high-volume phone calls with clear, courteous communication
Check patients in and out using our electronic medical system
Prepare and coordinate paper forms or documents as needed
Ensure accuracy when matching digital records with physical paperwork
Support a smooth patient flow throughout the office
Ideal candidates:
MUST have 3 years of previous medical office experience
Reliable
Personable
Organized
Enjoy helping patients feel comfortable and cared for
$20k-25k yearly est. 57d ago
Front Desk DoubleTree by Hilton Biloxi - Biloxi, MS
Biloxi Premier Lodging
Medical receptionist job in Biloxi, MS
The Doubletree Biloxi is looking for an exceptional addition to our amazing Front Desk team. Hospitality experience is preferred, but not required as we are more than happy to provide the right person with an opportunity!
This position is responsible for processing check-ins/outs, securing payment, verifying and adjusting billing, and assisting guests with reservations and requests in a friendly, professional and timely manner, while following high standards of quality to ensure guest satisfaction. This position will anticipate guest needs, exceed expectations, and implement creative solutions to provide exceptional service while complying with brand standards.
Job Types: Part-time, Full-time
Benefits:
Dental insurance
Employee discount
Flexible schedule
Health insurance
Paid time off
Vision insurance
Schedule:
10 hour shift
4 hour shift
8 hour shift
Day shift
Holidays
Monday to Friday
Night shift
Weekends as needed
Work setting:
In-person
Ability to commute/relocate:
Biloxi, MS 39530: Reliably commute or planning to relocate before starting work (Required)
Education:
High school or equivalent (Preferred)
Shift availability:
Day Shift (Required)
Night Shift (Required)
Work Location: In person
View all jobs at this company
$25k-33k yearly est. 60d+ ago
Patient Representative
Medplus Family & Urgent Care
Medical receptionist job in Tupelo, MS
Are you looking for a career at a Christ centered, family owned practice that allows a great work-life balance with the opportunity to join an elite healthcare team with a culture of love and caring? Do you enjoy practicing in an fast-paced, challenging environment that allows you to utilize your skills to care for patients?
If the answer is yes to both of these questions, MedPlus Urgent Clinic is looking for someone like you!
We are proud to offer a fun and nurturing culture based on our values: The Patient Rules, Passion Separates Us from the Crowd, Share God's Love in All We Do, and No Wrong Can Be Right. We aim to be the #1 Urgent and Family Care provider in Northeast Mississippi, and we are well on our way.
Job Description:
The Patient Services Representative is responsible for patient flow and appointment scheduling. This highly visible position has extensive patient contact, both in person and by telephone. Responsible for front desk (check in, collecting co-pays, obtaining accurate insurance eligibility information, etc.), administration (phone calls, data entry, insurance reviews, filing, etc.), and scheduling appointments and procedures to coordinate within and across providers and clinics. The PSR collaborates by communicating with the entire patient care team to manage complex patient issues. Provides exceptional customer service based on “The MedPlus Experience” guidelines.
The operating hours are Monday-Friday 7am-7pm, Saturday 8am-7pm, and Sunday 9am-7pm. Holiday's are required as our clinics are open on all holidays except Thanksgiving, Christmas, and Easter Sunday. Schedules consist of a 3-2 split allowing for work-life balance with every other weekend off.
Compensation is based on experience, skill, and performance. Full benefits package offered after 90-day probationary period.
$31k-38k yearly est. 60d+ ago
Front Desk Coordinator (9653)
Southern Sports Medicine Partners
Medical receptionist job in Oxford, MS
Midsouth Pain Treatment Center, a PartnerCare affiliated company, is seeking a full-time Front Desk Coordinator, to join our growing and established practice in Oxford, TN.
Our practice focuses on taking care of the patient with a comprehensive plan, delivering high customer service, keeping patients safe and well-informed and reducing patients' pain as much as possible.
Our mission is to better the community by providing comprehensive pain management care led by interventional pain specialists so that our patients live their best functional lives. We do this by working as a team, striving to embody our values. With the right talent and strategy, we will continue to raise the bar in our industry, living our mission and delivering best-in-class services to our partners.
We believe we will be successful in our mission by living by a set of values we hold in high regard that drive what we do every day. The values we believe in and that you can count on are:
Compassion. We genuinely care for the well-being of our patients and each other and are committed to supporting each other with kindness and compassion.
Accountability. We are dedicated to providing the highest standards of care and being accessible to our patients and each other with integrity and professionalism.
Respect. We treat every individual with dignity and foster an environment of diversity, collaboration, and respect ensuring that everyone feels valued and heard.
Excellence. We strive for excellence in delivering the best outcomes for our patients and creating a fulfilling work environment that provides opportunities for growth and career advancement.
Together, we will be the most trusted source for pain management care. Our organization will grow rapidly, and we will maintain a culture of high performance.
Success will be the result of the team.
Our
Front Office Coordinator
is on the front line and the face of our practices. They are our ambassadors and are pivotal in initiating the best possible patient experience. They are responsible for overall front desk activities including management of the reception area and meeting areas, customer service, phones, mail, and office supplies. This position trains, supervises, and schedules administrative volunteers, coordinates front office coverage, and any additional administrative support necessary for the practice.
Tasks and Responsibilities:
Provides exceptional customer service in person and on the phone to patients, families, staff, vendors, and the community.
Greeting patients.
Collecting patient information.
Verifying patient insurance.
Maintaining patient accounts and records.
Responsible for scheduling new patient appointments and follow up appointments.
Oversees the reception area to ensure effective telephone and mail communications both internally and externally to maintain professional image.
Upholding PartnerCare's core values of Compassion, Excellence, Integrity, Teamwork, Accountability and Growth Mindset.
PartnerCare offers competitive compensation, superior benefits (medical, dental, vision, 401(k), life/disability insurance), and so much more!
Education and Experience:
High school diploma.
Previous work experience preferred.
EMR- eClinicalworks preferred.
About the Practice:
MidSouth Pain Treatment Center (MPTC) was founded in 2000, with the goal of addressing the lack of treatment options for pain-related medical issues in rural areas. MPTC has become one of the largest practices in the Western Tennessee and Northern Mississippi region, with locations in Oxford, MS, Tupelo, MS, Jackson, TN, and Cordova, TN. MidSouth provides a broad range of interventional pain management services with top procedures including lumbar, thoracic, surgical branch blocks, radio frequency nerve ablation, medial nerve blocks, and epidural injections, among others.
MidSouth Pain Treatment Center is an affiliate of PartnerCare, a leading provider of interventional pain management and musculoskeletal services headquartered in Tampa, FL. Across over 30 locations in Florida, Georgia, North Carolina, Mississippi, and Tennessee, PartnerCare provides comprehensive care to its patients, offering minimally invasive alternatives to surgery that address the root causes of patients' pain and help them live their best lives possible.
PartnerCare is an equal opportunity employer, dedicated to creating a workplace that is free of harassment and discrimination. We base our employment decisions solely on business needs, job requirements, and qualifications. We do not tolerate discrimination or bias based on race, color, creed, sex, sexual orientation, gender identity, age, religion, national origin, citizenship status, disability, marital status, veteran status, medical condition, or any protected category prohibited by local, state, or federal laws.
Please note: We kindly request that third-party recruiters or agencies do not contact us regarding this position. PartnerCare is not seeking external assistance and will not respond to unsolicited outreach or candidate submissions.
$25k-33k yearly est. 2d ago
Patient Advocacy Specialist
Franciscan Missionaries of Our Lady University 4.0
Medical receptionist job in Jackson, MS
The Patient Experience Coordinator supports the system's patient experience strategy and initiatives for all employed medical practices and ambulatory settings. This includes support to operational leadership, providers, team members, and patients. This position is responsible for managing, gathering, reporting, and optimizing relevant data, supporting patient grievance resolution, providing quality oversight, and implementing provider, leader and team member education as it relates to patient experience.
Responsibilities
* Patient Experience Survey and Education
* Responsible for maintaining, optimizing, tracking and reporting all relevant patient experience data
* Responsible for provider communication education and training, including but not limited to workshop planning, registration and facilitation; trainer engagement; program growth; program sustainability and results reporting
* Manages the Press Ganey account and any Press Ganey initiatives, including troubleshooting issues, survey changes/review and the launch of any new services or product features
* Support and Admin
* Supports the ongoing maintenance of digital patient experience tools including but not limited to online scheduling, reporting, change requests, and functionality verification
* Provides ongoing support to clinic leadership for data review, portal support, improvement planning and improvement tracking
* Supports and assists in the overall build and management of an ongoing grievance patient process
* Provides general support to the marketing department to ensure that patient communication is clear and appropriately presented
* Supports system initiative implementation through quality control tactics such as patient shadowing and call monitoring
* Other
* All other duties as assigned
Qualifications
Experience: 2 years' experience in patient relations, marketing, hospitality, data management, training or related field.
Education: Bachelor's Degree in Hospitality, Business Administration, Communications, Behavioral Science, Organizational Development or other related field
Special Skills:
Experience in Microsoft Office, virtual meeting applications and web-based data management systems.
Must exhibit excellent interpersonal skills, critical thinking and time management skills.
Must have ability to work well under stress and meet deadlines.
Collaborative and cooperative.
Ability to apply practical knowledge to customer service.
Possess excellent writing and planning skills.
Ability to collect and manipulate data analysis, trends and utilize for performance improvement initiatives. Demonstrate leadership in report design.
Ability to analyze data, create reports and develop education to advance Patient Experience.
$35k-41k yearly est. 31d ago
Front Desk Receptionist (1 p.m. - 5 p.m.)
Desoto Athletic Club
Medical receptionist job in Southaven, MS
Job DescriptionDAC Fitness has a passion for providing a beautiful facility, great customer service, and an environment that focuses on what's most important, the PEOPLE! This is way more than a job! Each shift will consist of greeting members, facilitating membership sign-ups, giving air-high fives, smiling, laughing, answering phones, providing the best hospitality experience possible for our members, and building meaningful relationships.
For maximum success, you should:
Be able to Smile.
Know how to use a computer.
Be a multi-tasker, a self starter, and a social enthusiast.
Have great communication skills.
Be health and fitness minded.
A team player.
Essential Physical Requirements:
Standing for prolonged periods of time.
Light Cleaning.
The ability to communicate well in person and on the phone.
Light lifting (up to 30-50 lbs.)
What Can We Do For You?
We will turn you into a hospitality Superstar. A life skill for any career.
We will teach you organizational and self management skills.
Provide you a fun environment to work in.
Benefits:
Fun work environment.
Free gym membership.
Flexible hours
Free Child Care for staff members during Child Care operating hours.
Employee Discounts for DAC services and products.
DAC Fitness is an Equal Opportunity Employer. Background checks are required for some positions.
$25k-32k yearly est. 14d ago
Front Desk
Nms Hotels
Medical receptionist job in Olive Branch, MS
Introduction:
We are seeking a friendly and professional Front Desk Agent to join our team at our hotel. The Front Desk Agent will be responsible for managing reservations, checking guests in and out, and assisting with any needs or requests they may have during their stay. The successful candidate will have excellent customer service skills and be able to work efficiently in a fast-paced environment.
Responsibilities:
Manage reservations and check guests in and out using a computerized system
Handle guest requests, such as booking tours or making restaurant reservations
Assist with check-in and check-out processes, including handling payments and issuing keys
Answer phone calls and respond to online inquiries in a timely and professional manner
Assist with organizing and setting up events and meetings
Handle guest complaints and concerns with grace and professionalism
Perform light cleaning duties, such as wiping down counters and restocking supplies
Other duties as assigned
Qualifications:
Previous experience as a front desk agent or in a customer service role is preferred
Strong communication and interpersonal skills
Ability to multitask and handle a high-volume workload
Proficiency with computer systems and software, such as Microsoft Office and reservation management systems
Flexibility to work evenings, weekends, and holidays as needed
Perks:
Competitive salary
Employee discounts on hotel rooms and amenities
Opportunities for advancement within the company
Professional development opportunities
Positive and supportive work environment
View all jobs at this company
$25k-32k yearly est. 60d+ ago
Medical Receptionist at Baptist Urgent Care - PRN
Our Team Is Growing
Medical receptionist job in Batesville, MS
Baptist Urgent Care is looking for experienced MedicalReceptionists to join our team in Batesville, MS.
The MedicalReceptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff.
KEY RESPONSIBILITIES:
The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned.
• Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process
• Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks
• Check in and discharge patients, assist clinical staff and close the office at the end of each shift
• Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets
• Maintain a neat and clean work environment and professional appearance
• Adhere to all relevant health and safety procedures
WHAT'S THE SCHEDULE?
Full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis.
WHAT'S REQUIRED?
• High school diploma or equivalent
• Knowledge of basic computer software and the ability to learn electronic medical records
• Prior experience in a medical office setting is preferred
FULL-TIME BENEFITS INCLUDE:
• Competitive Salary
• Medical, Dental, and Vision Options
• Retirement savings plans
• Paid Time Off
• and MORE!
PRN BENEFITS INCLUDE:
• Competitive Salary
• 401K plan with company contribution
• No-Cost Office Visits and generous discounts on some billable services
ABOUT BAPTIST URGENT CARE:
Baptist Urgent Care, with nine locations in Mississippi, Tennessee, and Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands.
Baptist Urgent Care's convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 9 a.m. to 5 p.m., and Sunday, 1 p.m. to 5 p.m. Additionally, all Baptist Urgent Care centers are Accredited Care Centers - a designation from the Urgent Care Association which recognizes the company's commitment to safety, quality, and scope of services.
$20k-25k yearly est. 5d ago
Registration Specialist - Patient Access Services
Singing River Health System 4.8
Medical receptionist job in Gulfport, MS
Singing River Gulfport | Full-Time | 10am-8:30pm | 15200 Community Road Gulfport, Mississippi, 39503 United States
The Patient Access Services Registration Specialist is the first point of contact at Singing River Health System and must ensure a pleasant experience for both patients and visitors. The Registration Specialist interviews patients and/or the patient's representative to obtain complete and accurate demographic, financial, and insurance information required for billing and collecting patient accounts. He/She conducts screening for all insurance pre-certification requirements.
The Registration Specialist minimizes medical risk to the patient and minimizes Health System liability by correctly identifying the patient, resolving duplicate medical record numbers, identifying the patient with the appropriate identification band, providing the patient with a copy of the patient's rights and responsibilities, and the Health System privacy practices and proper recording of the patient's privacy wishes. He/She contributes to the success of the Revenue Cycle by meeting standards for accuracy and attention to detail in registrations and all assigned tasks.
DISCLAIMER: This is not necessarily an exhaustive list of all responsibilities, duties, skills, efforts, requirements or working conditions associated with the job. While this intends to be an accurate reflection of the current job, management reserves the right to revise the job or to require that other or different tasks performed as assigned.
Education
High school diploma or equivalent required; some college preferred.
License
N/A
Certification
Certified Healthcare Access Associate (CHAA) or Certified Revenue Cycle Representative (CRCR) preferred.
Must have de-escalation training completed by the end of position orientation (90 days); must have appropriate level of de-escalation training.
Experience
Experience in hospital or physician office setting performing registration and scheduling, insurance verification, and/or customer service preferred.
Physical Demands
Work is moderately active: involves sitting with frequent requirements to move about the office, move about the facility, and to travel to another facility within the SRHS service area. Work involves exerting a negligible amount of force frequently to lift, carry, push, pull, or otherwise move objects, including the human body.
Work involves using many physical motions in performing daily work activities; subject to exposure of body fluids, sputum and tissues, which may carry the hazard of infectious disease. Work involves using repetitive motions: substantial movements of the wrists, hands, and or fingers while operating standard office equipment such as computer keyboard.
Work involves being able to perceive the nature of sound at normal speaking levels with or without correction; the ability to make fine discriminations in sound. Work requires close visual and acuity and the ability to adjust the eye to bring an object into sharp focus, i.e. shift gaze from viewing a computer monitor to forms/printed material that are closer to compare data at close vision.
Must be able to be active for extended periods of time without experiencing undue fatigue. Must be able to work schedules assigned with the understanding that changes may be instituted according to the needs of the hospital for off days, shifts or weekends.
Mental Demands:
Must demonstrate keen mental faculties/assessment and decision making abilities. Must demonstrate superior communication/speaking/enunciation skills to receive and give information in person and by telephone. Must demonstrate strong written and verbal communication skills. Must possess emotional stability conducive to dealing with high stress levels. Must demonstrate ability to work under pressure and meet deadlines.
Attention to detail and the ability to multi-task in complex situations is required. Must have the ability to maintain collaborative and respectable working relationships throughout SRHS and other organizations
Special Demands
Must possess superior customer service skills and professional etiquette. Must possess proficient knowledge and ability to use a computer (must be keyboard proficient) and other office technology (i.e., telephone, fax, etc.). Must have working knowledge of MS Outlook. Work requires the ability to function independently, adapt to workload demands, set priorities, and understand and set goals.
Must demonstrate a basic understanding of medical terminology as it relates to patient registration. Must be able to understand all insurance matters regarding policy benefits and managed care contracts, certification, insurance verification and eligibility.
$26k-31k yearly est. 33d ago
Centralized Scheduler- Radiology
WVU Medicine 4.1
Medical receptionist job in University, MS
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position.
Responsible for scheduling, cancelling, rescheduling and registering of outpatient visits and procedures for multiple ambulatory clinics, by collecting all necessary information for schedule and registration preparation.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High School diploma or equivalent.
2. State criminal background check and Federal (if applicable), as required for regulated areas.
CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Checks in and Checks out patients in accordance with Scheduling/Registration guidelines, with the ability to prioritize according to the patient's needs.
2. Obtain and verify patient guarantor information a minimum of once a year to ensure that the patient record is up-to-date. If a referral or authorization is needed we generate the referral at this time.
3. Schedules and registers patients/customers based on scheduling guidelines and medical appropriateness within the appropriate clinic.
4. Assures upon check out all follow up appointments & testing are coordinated with the patient.
5. Obtaining and collecting all necessary information from the patient/customer to schedule and register the patient for an appointment.
6. Identifies and communicates need for scheduling modifications and development.
7. Notifying appropriate personnel of any scheduling change due to patient cancellation in a timely fashion.
8. Receives and responds to patient and staff needs and complaints appropriately within the realm of the "patient care" environment, involving department supervisors and patient representatives as needed.
9. Consults with referring physician's office to ensure written and/or electronic orders exist and obtain them as needed. Verifies upon receiving for completeness of the written orders and notes. Make documentation that outside orders are requested.
10. Responsible for collecting all time of service payments and copayments for patients in the check-in or check-out process.
11. Upon end of day, responsible for reconciling cash drawer and all contents. Responsible for reporting any discrepancies within the cash drawer to the Supervisor or Manager.
12. Responsible for collecting all signatures on waivers for managed care at the point of check in.
13. Completes Workques as needed in a timely fashion along with daily tasks according to the scheduling area working in.
14. Responds to all patient communication in a timely manner.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Ability to sit for extended periods of time.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Standard office environment.
SKILLS AND ABILITIES:
1. Strong written and verbal communication skills.
Additional Job Description:
Scheduled Weekly Hours:
40
Shift:
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
WVUH West Virginia University Hospitals
Cost Center:
153 WVUH Radiology Support Services
Address:
6040 University Town Center Drive
Morgantown
West Virginia
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.