Medical receptionist jobs in Mount Prospect, IL - 1,766 jobs
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Medical Receptionist
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Front Desk Receptionist
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Patient Coordinator
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Patient Service Representative
Emergency Room Registrar
Patient Care Coordinator
Patient Access Representative
Office Representative
Patient Care Representative
Patient Representative
Veterinary Receptionist
Patient Service Representative
Chicago Family Health Center 4.1
Medical receptionist job in Chicago, IL
Job Title: Patient Service Representative Schedule: Monday - Friday 8:00am - 5:30pm, Weekend Rotation We are seeking a highly motivated and customer-oriented individual to join our team as a Patient Service Representative. The successful candidate will be responsible for performing various patient registration, scheduling, front desk, and customer service functions. Additionally, the PSR will also verify insurance, handle complaints, troubleshoot potential customer issues, and provide basic customer service functions in achieving high performance standards.
Responsibilities:
- Greet patients and visitors in a professional and courteous manner
- Register patients by verifying demographic and insurance information
- Schedule appointments and maintain appointment calendars
- Answer incoming calls and direct them to the appropriate department or staff member
- Verify insurance eligibility and coverage
- Collect co-payments and outstanding balances
- Handle patient complaints and resolve issues in a timely and professional manner
- Maintain patient confidentiality and privacy
- Perform basic administrative duties such as filing, faxing, and scanning documents
- Adhere to all HIPAA regulations and guidelines
Qualifications:
- High school diploma or equivalent
- Previous experience in a medical office or customer service role preferred
- Excellent communication and interpersonal skills
- Ability to multitask and prioritize tasks effectively
- Strong attention to detail and accuracy
- Proficient in Microsoft Office and electronic medical records (EMR) systems
- Knowledge of medical terminology and insurance billing preferred
- Ability to work independently and as part of a team
We are an equal opportunity employer and welcome all qualified candidates to apply. If you are a motivated individual with a passion for customer service and patient care, we encourage you to submit your application for consideration.
Chicago Family Health Centers offers benefits to all its full-time employees:
BCBS Medical PPO/HMO Plans| BCBS Dental |VSP Vision| Tuition Reimbursement up to $1,500 per year|11 Paid Holidays and 10 Days of Paid Time Off | 2 Personal Days | 8 sick days |
Requirements
Education and Experience
High School diploma or its equivalent, Associate Degree preferred.
Medical office assistant experience with a minimum of 1 to 2 years' experience.
Certification and/or experience in billing, and coding preferred.
Medical terminology, and automated office experience preferred.
Computer literacy required.
Good communication and organizational skills.
Knowledge/Skills/Abilities
Demonstrated ability to collaborate effectively in a team setting.
Ability to maintain effective and professional relationships with patients and other members of the care team.
Comfort working in a medical setting as part of a multi-disciplinary team.
Ability to multitask and prioritize tasks effectively.
Strong communication and interpersonal skills.
Experience in working with a diverse population base preferred.
Ability to appropriately handle confrontation and conflict.
Ability to work independently and to seek consultation as necessary.
Ability to follow organization and departmental processes and procedures.
Ability to work in a high stress/fast paced/high work volume environment.
$34k-39k yearly est. 5d ago
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Referral Coordinator
Chenmed
Medical receptionist job in Chicago, IL
We're unique. You should be, too.
We're changing lives every day. For both our patients and our team members. Are you innovative and entrepreneurial minded? Is your work ethic and ambition off the charts? Do you inspire others with your kindness and joy?
We're different than most primary care providers. We're rapidly expanding and we need great people to join our team.
The Care Coordinator is a highly visible customer service and patient-focused role. The incumbent in this role works directly with our patient population and their families, insurance representatives and outside vendors, physicians, clinicians and other medical personnel to ensure the referral process runs smoothly. He/She operates in a dynamic and professional environment to ensure the highest level of quality healthcare is delivered to our members.
ESSENTIAL JOB DUTIES/RESPONSIBILITIES:
* Coordinates and processes patient referrals to completion with precision, detail and accuracy.
Definition of completion:
Prioritizes HPP patients in Primary Care Physicians panel, stats, expedites and orders over 5 days.
Orders have been approved (when needed).
Schedules patient (Preferred Providers List of Specialist) and notifies them of appointment information, including, date, time, location, etc.
Uses Web IVR to generate authorizations (Availity, Careplus, Healthhelp NIA and any other approved web IVR for authorization processing).
Completes orders with proper documentation on where patient is scheduled and how patient was notified.
Referrals have been sent to specialist office & confirmed receipt.
Prepares and actively participates during physician/clinician daily huddles utilizing RITS Huddle Portal and huddle guide. Effectively communicates the physicians/clinicians needs or outstanding items regarding to patients.
Enters all Inpatient and Outpatient elective procedures in HITS tool.
Ensures patient's external missed appointment are rescheduled and communicated to the physician/clinician.
Participates in Super Huddle and provides updates on high priority patients referrals.
Addresses referral based phone calls for Primary Care Physicians panel.
Completes and addresses phone messages within 24 hours of call.
Checks out patients based on their assigned physician/clinician. (Note: If assigned Care Coordinator is unavailable at the time of check out, a colleague shall assist patient. This process does not apply to Care Specialist)
Retrieves consultation notes from the consult tracking tool.
Follows up on all Home Health and DME orders to ensure patient receives services ordered.
Provide extraordinary customer service to all internal and external customers (including patients and other
ChenMed Medical team members) at all times. Utilization of patient messaging tools.
Performs other related duties as assigned.
KNOWLEDGE, SKILLS AND ABILITIES:
Knowledge of medical terminology, CPT, HCPCS and ICD coding desired
Detail-oriented with the ability to multi-task. Must be open to cross-functionally training in referrals and back office duties
Able to exercise proper phone etiquette with the ability to navigate proficiently through computer software systems
Team-oriented with the ability to work extremely well with patients, colleagues, physicians and other personnel in a professional and courteous manner
Exceptional organizational skills with the ability to effectively prioritize and timely complete tasks
Proficient in Microsoft Office Suite products including Word, Excel, PowerPoint and Outlook, database, and presentation software
Ability and willingness to travel locally within the market up to 10% of the time
Spoken and written fluency in English; Bilingual a plus
PAY RANGE:
$16.5 - $23.56 Hourly
EMPLOYEE BENEFITS
******************************************************
We're ChenMed and we're transforming healthcare for seniors and changing America's healthcare for the better. Family-owned and physician-led, our unique approach allows us to improve the health and well-being of the populations we serve. We're growing rapidly as we seek to rescue more and more seniors from inadequate health care.
ChenMed is changing lives for the people we serve and the people we hire. With great compensation, comprehensive benefits, career development and advancement opportunities and so much more, our employees enjoy great work-life balance and opportunities to grow. Join our team who make a difference in people's lives every single day.
Current Employee apply HERE
Current Contingent Worker please see job aid HERE to apply
#LI-Onsite
$16.5-23.6 hourly 5d ago
Medical Office Front Desk Receptionist
Chicago Center for Sports Medicine and Orthopedic Surgery
Medical receptionist job in Chicago, IL
Full Time Front Desk/Receptionists Needed! (Orthopedics) Our team of fantastic doctors, therapists and support staff are looking to expand! We're bursting at the seams with awesome patients and need to find a great candidate to join our team. The position is full time, and advancement is available to the ideal candidate. We are located in Tinley Park and Hyde Park and travel may be required to both locations as needed.
Our ideal front desk staff member is outgoing, enthusiastic, driven and ambitious. They have a great understanding that they are the face of our practice, and play a very important role in our success. They are able to stay organized at all times, hold themselves to a higher standard, and strive to provide excellent customer service in any situation.
Daily duties include:
+ Greeting all patients & phone calls with a smile and a positive attitude
+ Registering patients & scheduling appointments electronically
+ Answering telephones & relaying messages to other departments
+ Collecting co-pays & payments
+ Verifying Insurance & obtaining authorization and referrals
+ Obtaining, entering & verifying demographics
+ PROBLEM SOLVING and filtering calls to other departments as needed.
+ Making sure that all clinics run smoothly, providing assistance to any patient or staff member who needs it
+ Maintaining operations by following policies & procedures; and reporting needed changes.
+ Understanding that you are the "face" of our practice, and that your actions directly reflect on our success and patient satisfaction.
+ Doing whatever it takes to get the job done right.
This position requires you to be extremely detail oriented and responsible, you should enjoy working in an extremely fast-paced environment, you should have a take-charge attitude, take initiative and have the desire to take on additional duties and responsibilities.
BENEFITS:
This position has the opportunity for advancement with the right candidate. Benefits include but are not limited to: above market pay rate, annual reviews for pay increases and bonuses, health & dental, paid vacation & holidays, increased vacation time with years of service, 401k and employer contribution options, Credit Union Membership, Wellness Bonuses and a fantastic support staff!
Job Requirements:
+ Prefer experience with ECW systems, Microsoft Word & Excel and e-mail.
+ Bilingual (Spanish) is highly preferred
+ EDUCATION/CREDENTIALS: High school diploma or equivalent.
+ MUST HAVE AT LEAST 1-2 Years of experience as a MedicalReceptionist
Applicants should send a cover letter and resume, along with salary requirements.
Compensation is negotiable based on experience.
Job Type: Full-time/Part-time
Job Types: Full-time, Part-time
Tinley Park and Hyde Park Locations
Job Types: Full-time, Part-time
Job Type: Full-time
$29k-37k yearly est. 5d ago
Patient Coordinator
Arch Dental
Medical receptionist job in Chicago, IL
Chicago Oral Surgery & Implant Center is seeking 3 Patient Coordinators to join our dynamic team at our off-site hub office on Hubbard Street! The ideal candidates are friendly, dependable, and thrive in a fast-paced, patient-focused environment. If you're looking for a role where you can make a real impact on patient experiences while supporting a top-tier surgical team, we'd love to hear from you!
Benefits for the Patient Coordinator:
Health Insurance
Dental Insurance
Vision Insurance
401(k)/IRA retirement plan
PTO
Paid Holidays
CE credit reimbursement
Training on-site
Schedule for the Patient Coordinator:
Monday - Friday: 8AM - 5PM
Saturday: 8AM - 1PM
*Team is to be at the office 30 minutes prior to start time.
Responsibilities and Requirements of the Patient Coordinator:
At least 2 years of patient coordinator experience required
Answer phones and address inquiries from patients, ensuring excellent customer service.Schedule appointments and maintain the appointment calendar using the patient management software. Communicate effectively with patients to confirm and remind them of their appointments
Assist with the coordination of patient records and paperwork. Ensure all patient information is accurate and up to date with recent treatments and procedures
Maintain a clean and organized front office area
Strong organizational and multitasking skills
Ability to work well with a team and possess a positive, friendly personality
$27k-37k yearly est. 1d ago
Patient Experience & Front Office Coordinator
American Dental Associates Ltd. 4.7
Medical receptionist job in Chicago, IL
Full-Time | Modern Healthcare Practice | Growth Opportunity This is not a traditional front desk role. We're looking for a Patient Experience & Front Office Coordinator-someone polished, confident, and organized who enjoys being the connector between people, systems, and care. If you like fast-paced days, clear structure, and having real responsibility, this role is designed for you.
Dental experience is not required. We provide training. What matters is your ability to communicate clearly, stay organized, and confidently guide patients through scheduling, treatment plans, insurance, and payments.
What You'll Be Doing
Creating a smooth, professional experience from the first phone call to check-out
Managing a busy phone line and scheduling appointments efficiently
Reviewing treatment plans and helping patients understand insurance and costs
Collecting copays and payments with confidence and professionalism
Keeping patient information accurate across multiple systems
Working closely with clinical and leadership teams to keep the day running smoothly
Who This Role Is Great For
Strong communicators who are comfortable on the phone and in person
People who enjoy computer-based, detail-oriented work
Problem-solvers who take ownership and think ahead
Professionals who aren't intimidated by numbers, insurance, or money conversations
Candidates looking for a long-term, growth-focused role
Why People Stay in This Role
Structured training and clear expectations
Modern systems and organized workflows
A team environment that values accountability and professionalism
Opportunity to grow within a multi-location healthcare organization
Benefits Include (waiting period applies)
Paid Time Off + Paid Holidays
Health Insurance
401(k) with Employer Match
Employee Discounts on Dental Services
Bonus Opportunities
Supportive team environment and clear path for growth
If you're confident, organized, and ready for a role that blends people skills with real responsibility, we'd love to meet you.
$30k-39k yearly est. 5d ago
Emergency Department (ED) Registrar - 2nd Shift - 249531
Medix™ 4.5
Medical receptionist job in Chicago, IL
We are seeking three (3) full-time ED Registrars to join a fast-paced Emergency Department team. This is a highly patient-facing role for someone who thrives in an active environment and enjoys making a difference at the front end of patient care.
About the Role
As an ED Registrar, you'll be responsible for ensuring patients are checked in accurately, efficiently, and compassionately. You'll rotate between desk and bedside registration, spending much of your shift on the move throughout the Emergency Department.
Day-to-Day Responsibilities
Greet and register patients in the Emergency Department and other inpatient/outpatient areas
Verify demographic and insurance information with accuracy
Collect insurance details and complete pre-collections when possible
Assist patients from arrival through hand-off to clinical staff
Support scheduled and walk-in patients for ER visits, diagnostic testing, procedures, and admissions
Maintain professionalism and urgency in a high-volume, high-acuity setting
This role requires frequent walking and the ability to work quickly and calmly in a busy ED environment.
Training
4-6 weeks of training in ER and Admissions
Training is Monday-Friday
Preferably on 2nd shift (2:00 PM-10:00 PM), but may require 1st shift initially (8:00 AM-4:00 PM)
Required Skills
Insurance knowledge
Registration experience
Strong customer service skills
Comfortable in a patient-facing role
Available Full-Time Shifts
2:00 PM - 10:00 PM | Days Off: Sunday & Friday
3:00 PM - 11:00 PM | Days Off: Wednesday & Thursday
3:00 PM - 11:00 PM | Days Off: Sunday & Monday
$28k-35k yearly est. 3d ago
Patient Access Coordinator
Colorado Center for Reproductive Medicine 3.5
Medical receptionist job in Chicago, IL
Come join CCRM Fertility, a global pioneer in fertility treatment, research, science, specializing in IVF, fertility testing, egg freezing, preimplantation genetic testing, third party reproduction and egg donation. As a member of CCRM Fertility's diverse team of professionals, you will be a part of helping families grow and changing lives. We take pride in providing our employees with meaningful employment, a supportive culture, and a well-balanced personal & work life alignment. For more information, visit ***************
Location Address: Chicago, IL
Department: Administrative
Work Schedule: Monday - Friday (8am - 4:30pm); Rotating weekends. Hours subject to change based on business needs and needs of patients.
What We Offer Our Team Members:
Generous Paid time-off (PTO) and paid holidays
Medical, Dental, and Vision Insurance
Health benefits eligible the first day of the month following your start date.
401(k) Plan with Company Match (first of the month following 2 months of service)
Basic & Supplement Life Insurance
Employee Assistance Program (EAP)
Short-Term Disability
Flexible spending including Dependent Care and Commuter benefits.
Health Savings Account
CCRM Paid Family Medical Leave (eligible after 1 year)
Supplemental Options (Critical Illness, Hospital Indemnity, Accident)
Professional Development, Job Training, and Cross Training Opportunities
Bonus Potential
Potential for Over-time Pay (Time and a half)
Holiday Differential Pay (Time and a half)
Weekend Shift Differential Pay ($4.00 per hour)
How You Will Make an Impact: The Patient Access Coordinator serves as a critical link between patients and the Care Center, making a significant impact on patient experience. This vital role ensures that patients have a positive, organized, and efficient entry into CCRM Fertility, contributing to a positive patient experience and operational efficiency.
What You Will Do:The Patient Access Coordinator is responsible for greeting and registering patients, answering phones, collecting patient information, insurance details, completing medical record requests, and provides front office administrative support for the office. The Patient Access Representative is the first person to greet patients and will answer questions or provide general information. This position reports to the Practice Administrator.
Greet and welcome patients upon their arrival, creating a positive and welcoming atmosphere.
Scan insurance cards, picture identification, and prior medical records.
Process co-pays, procedure pre-payments, and past due balances prior the scheduled service being rendered.
Schedule or reschedule patient appointments, identify no shows, and promptly communicate schedule changes.
Monitor the correspondence dashboard in Athena (Return mail).
Complete eligibility work queues; identify incorrect insurance on file or clearing progyny inaccurate eligibility status.
Protect confidential information and patient medical records.
Answer phone calls, take messages, and forward based on urgency.
Contact patients missing "New Patient" paperwork, two days prior to their appointment.
Mail patient information and education materials.
Monitor faxes and distribute to appropriate staff/departments.
Maintain lobby appearance, open the Care Center, and turn on equipment prior to opening.
Ensure the building is locked and secured at close of business.
Other duties as assigned.
What You Bring:
High School Diploma or GED required.
1+ year administrative experience required.
Previous experience in reproductive medicine or Women's health is preferred.
Prior experience with Athena preferred.
Ability to work weekends, evenings, and holidays, on a rotating basis.
Working Conditions:The physical demands described here are representative of those which should be met, with or without reasonable accommodation (IAW ADA Guidelines), by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to communicate with others, frequently required to sit at a desk, work on a computer, and spend prolonged periods preparing and analyzing data and figures. Will occasionally stand and/or walk; use hands and fingers to grasp, pick, pinch, type; and reach with hands and arms. Employees are required to have close visual acuity to perform an activity such as viewing a computer terminal; extensive reading; operation of standard office machines and equipment (computer, telephone, photocopier, and scanner).
CCRM's Compensation: The salary range represents the national average compensation for this position. The base salary offered will vary based on location, experience, skills, and knowledge. The pay range does not reflect the total compensation package. Our rewards may include an annual bonus, flexible work arrangements, and many other region-specific benefits.
Pre-Employment Requirements:All offers of employment are conditional upon the successful completion of CCRM Fertility's onboarding process, including verification of eligibility and authorization to work in the United States. This employer participates in the E-Verify Program in order to verify the identity and work authorization of all newly hired employees.
Equal Employment/Anti-Discrimination: We are an equal-opportunity employer. In all aspects of employment, including the decision to hire, promote, discipline, or discharge, the choice will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$32k-37k yearly est. 5d ago
Front Office Representative
Choice Hotels International, Inc. 4.6
Medical receptionist job in Chicago, IL
The role of Front Office Representative requires an individual the ability to provide superior guest service in a fast-paced, hotel environment, ensuring 100% guest satisfaction. Receives and processes incoming guests Ensure a delightful, seamless ar Office Representative, Representative, Office, Hospitality, Hotel, Guest Service, Business Services
$31k-37k yearly est. 5d ago
Medical Receptionist- Morris Illinois
Afc Urgent Care 4.2
Medical receptionist job in Hinsdale, IL
Greet patients with great customer service
Answer phone calls and patient questions in a friendly and helpful tone
Provide patients with initial paperwork and obtain copies of insurance and identification cards
Assist patients with follow-up appointments, and fulfill medical documentation requests
Willing to be cross-trained and perform other duties for other roles in the clinic such as a medical assistant
Perform opening and closing procedures and duties
Qualifications
High School Diploma or GED required
Previous medical office experience preferred
Knowledge of Experity EMR preferred
Weekday, Weekend and Holiday work availability
While performing the duties of this job, the employee is regularly required to sit and frequently required to walk for long periods of time
Potential exposure to potentially infectious materials and chemicals
Benefits
PTO
Health insurance
American Family Care is the leading provider of urgent care with more than 200 centers nationally and ranked by Inc. Magazine as one of the fastest-growing companies in the U.S. We offer a fast-paced, collaborative environment with health benefits and opportunities for advancement within a growing organization. We have locations in Willowbrook, IL and coming soon in Naperville, IL.
$34k-39k yearly est. Auto-Apply 60d+ ago
Standardized Patient
The Illinois College of Osteopathic Medicine 4.0
Medical receptionist job in Chicago, IL
Standardized Patients (SPs) are trained individuals who simulate real patient scenarios to support clinical education across physical and mental health disciplines. They recreate patient histories, personalities, emotional responses, and physical findings to help learners practice and refine clinical and interpersonal skills. SPs may be interviewed and examined by students and health professionals as part of their training. This is a part-time position with intermittent work hours.
There are three levels of roles in the program, each requiring specific skills and experience:
Standardized Patient (SP): Simulates patient scenarios for educational purposes.
Physical Examination Teaching Associate (PETA): Standardized patients who are specifically trained to teach, assess, and provide feedback to learners about physical examination techniques. They can also address the communication skills needed.
Sensitive Exam Teaching Associate (SETA): Standardized patient encounters involving sensitive exams. This role requires additional training due to the nature of the exam. Sensitive exams typically include breast, pelvic, rectal, and/or testicular exams.
KEY RESPONSIBILITIES
Simulate patient cases accurately and consistently, including history of current concern, affect/behavior, and physical findings in a standardized, accurate and reliable manner
Teach and assess clinical and communication skills for students in medical, psychology, counseling, and other health-related programs. Duties may involve instruction of appropriate examination techniques for both physical and mental health assessments
Provide written and verbal feedback to learners
Document learner performance with accuracy and consistently using electronic systems
Participate in both in-person and virtual simulations as needed
Monitor other SPs for quality assurance
Accept ongoing feedback and incorporate supervisor feedback into performance
Maintain confidentiality of learner information and assessment data
Respond to email messages and electronic communications promptly
Demonstrate professional behavior and accountability for actions
Work collaboratively as a team member
Maintain commitments to the SP Program
BASIC QUALIFICATIONS
Ability to work effectively with diverse populations and demonstrate cultural sensitivity
Ability to communicate clearly and effectively with learners from various medical and mental health educational programs
Ability to recall an encounter accurately for the completion of checklists and written materials during practice sessions and assessments which result in learner grades
Strong organizational skills in all work aspects
Ability to work effectively as part of a team and independently
Objective and unbiased approach to healthcare interactions
Highly reliable and punctual in attendance for both in-person and virtual sessions
Flexible and able to adapt in different work situations and learning environments
Comfort with appropriate physical and mental health assessments by healthcare students and professionals
Proficient with technology including email communication, video conferencing platforms, electronic documentation systems, and basic computer applications
REQUIREMENTS
High school diploma or equivalent
Previous experience in healthcare, education, or customer service preferred, but not required
Completion of Standardized Patient training program upon hire
COMPENSATION
The hourly rate ($28 - $33) varies depending on the level of SP services being provided. These services include SP, PETA, and SETA. Preparation/training for sessions (typically done at home) is paid at a lower rate.
ADDITIONAL INFORMATION
Standardized Patients (SPs and PETAs) will be recorded for teaching and assessment purposes only using both video recording equipment and virtual platforms.
Due to the nature of the training and the conditions being portrayed, existing health conditions may determine which cases and situations an SP will be recruited to portray. This will be considered on a case-by-case basis.
All employees must comply with university policies regarding background checks.
Compensation & Benefits
This opportunity is budgeted at $28.00 - $33.00 hourly base compensation. Additional compensation factors may impact total compensation. To learn more about our competitive benefits and additional rewards, including generous paid time-off, medical and dental insurance coverage, life and disability insurance, retirement plan with employer contribution, multiple flexible spending accounts, tuition reimbursement, click the link below.
******************************************************
The Chicago School is an Equal Opportunity Employer.
Please note: For the protection of faculty, staff, students, and all who enter our facilities, The Chicago School strongly recommends that all employees are fully vaccinated for COVID-19 per CDC guidance.
$28-33 hourly Auto-Apply 60d+ ago
Veterinary Receptionist
Animal Dermatology Group 4.7
Medical receptionist job in Wheaton, IL
Full-time Description
Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 80 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.
Animal Dermatology Clinic - Wheaton is seeking a Receptionist. We are looking for someone with the following qualities:
Energetic
Positive
Upbeat personality
Takes initiative
Commitment to the needs of the clinic
Punctual
Willingness to teach others and share ideas
Openness to diversity
Adaptability to change
Accountable
Able to see big picture
Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude
Requirements
Knowledge, Skills and Abilities (including but not limited to):
Excellent client service skills
Excellent phone skills
Computer skill preferred
Excellent communication skills
Ability to work in a team oriented environment
Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
Possess sound decision making skills and multi-task while working in a stressful environment
Duties (including but not limited to):
Client service
Answer phone calls
Take accurate messages and book appointments
Maintain charts and computer records
Pharmacy and retail sales
Marketing implementation
Maintenance/housekeeping
Financial responsibilities
Education and Physical Requirements:
High school diploma or equivalent required
Must have experience working in the public (ie: restaurant, retail or service business)
Experience in a veterinary hospital or doctor's office is a plus
Dependable attendance is required
Must be able to lift 40 pounds
The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day
Benefits:
No weekends
Paid vacation (
full-time employees only
)
Paid holidays (
full-time employees only
)
Competitive wages
Monthly bonuses based on clinic dietary sales (
full-time employees only
)
Medical, dental, vision, dependent care FSA, and short-term disability benefit options (
full-time employees only
)
Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
401K with employer match
CE opportunities
Uniforms
Discounts on services and medications for employee pets
*Some traveling may be required
For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!
Salary Description $17.50 - $22.50 / hour depending on experience
$17.5-22.5 hourly 60d+ ago
Front Desk Coordinator - Mt. Prospect, IL
The Joint Chiropractic 4.4
Medical receptionist job in Mount Prospect, IL
Job Description
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Medical, Dental, PTO offered
Competitive Pay + BONUS
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between
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$27k-34k yearly est. 19d ago
Front Desk Coordinator
Treatment Plan Coordinator In Orchard Park, New York
Medical receptionist job in Long Grove, IL
Front Desk Coordinator - Be the First Smile Patients See!
Job Type: Part-time
*Dental Experience Required*
About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care.
Your Work Schedule
Monday: 7:45am-5pm
Tuesday: 7:45am-12pm
Wednesday: 7:45am-5pm
Thursday: 7:45am-12pm
Your Role as a Treatment Plan Coordinator
As a Treatment Plan Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently.
Key Responsibilities
Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience.
Perform administrative duties such as sorting mail, scanning documents, and photocopying.
Answer phone calls, provide information, and schedule, verify, and confirm appointments.
Clearly explain dental procedures, policies, and services to patients.
Present financial arrangements and policies to patients while maintaining professionalism and empathy.
Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow.
What You'll Need to Succeed
High School Diploma or equivalent (Associate's degree preferred).
1-5 years of dental experience required.
Familiarity with dental software, Microsoft Office, and a willingness to learn new programs.
Strong communication, organizational, and multitasking skills.
Why You'll Love Working With Us
Paid Time Off: Competitive PTO that grows with your career.
Comprehensive Benefits: Including 401(k).
Career Growth: Access to continuing education and development opportunities.
Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork.
Equal Opportunity Employer
We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic.
Ready to Make a Great First Impression?
Apply now and join a team that's redefining dental care for the better!
North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization.
#NADG3
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$29k-37k yearly est. Auto-Apply 35d ago
Front Desk Coordinator
IVX Health
Medical receptionist job in Schaumburg, IL
FT Front Desk Coordinator | Chicago North Market
Primary location: Algonquin, IL | Flex to Schaumburg, IL
Monday - Friday + rotating Saturdays | Day shift
We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors.
This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional.
About the Role
As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued.
What You'll Do
Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care
Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place
Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity
Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience
Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment
Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days
What We're Looking For
1-3 years of front desk or administrative experience in a medical or healthcare setting
High School Diploma or GED required
Strong understanding of insurance verification, billing basics, and the patient intake process
Proficiency in EHR/EMR systems and scheduling software
Knowledge of medical terminology and patient-facing protocols
Exceptional customer service and communication skills
Ability to multitask in a fast-paced environment while staying organized and accurate
Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve
Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows
Why You'll Love IVX Health
We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find:
Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays
Supportive Culture: Work with a compassionate, values-driven team
Professional Growth: Tuition reimbursement, CEU access, and development opportunities
Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more
Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits
Pay is based on factors such as market location, job-related knowledge, skills, and experience, and is benchmarked against similar organizations in our size and industry. It is not typical for an individual to be hired at or near the top of the posted range, as compensation decisions depend on the facts and circumstances of each case. In addition to cash pay, full-time regular employees are eligible for 401(k), health benefits, and other company-provided benefits; some of these benefits may also be available to part-time employees.
Chicago Area Pay Range
$23 - $25.30 USD
About IVX Health
IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride.
Our Mission: To improve the lives of those we care for by redefining the care experience
Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions
Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence
Benefits We Offer
Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services.
Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs.
Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security.
Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses.
401(k) Retirement Plan - Secure your future with a competitive company match.
Disability Coverage - Voluntary short-term and long-term disability plans to protect your income.
Fertility and Family Support - Resources and benefits designed to support fertility care and family planning.
Life and AD&D Insurance - Financial protection for you and your loved ones.
Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being.
Education Assistance - Tuition reimbursement and certification support to help you grow in your career.
Continuing Education - Access to a CEU library for ongoing professional development.
Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about.
Employee Referral Bonus - Earn rewards for helping us find top talent.
Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage.
EEO STATEMENT
IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
$23-25.3 hourly Auto-Apply 60d+ ago
Registration Specialist
WVU Medicine 4.1
Medical receptionist job in Highland Park, IL
Welcome! We're excited you're considering an opportunity with us! To apply to this position and be considered, click the Apply button located above this message and complete the application in full. Below, you'll find other important information about this position. Performs a variety of administrative and clerical duties to manage patient registration and patient financial obligation.
MINIMUM QUALIFICATIONS:
EDUCATION, CERTIFICATION, AND/OR LICENSURE:
1. High school graduate or equivalent.
2. State criminal background check and Federal (if applicable), as for regulated areas.
CORE JOB DUTIES AND RESPONSIBILITIES: The statements described here are intended to describe the general nature of work being performed by people assigned to this position. They are not intended to be constructed as an all-inclusive list of all responsibilities and duties. Other duties may be assigned.
1. Obtains demographic/billing/insurance information from patient/family/legal guardian and enters into the registration/billing systems for service and claim processing and scans insurance cards & photo identification. Provides to the patient, information concerning insurance, payment of bills and hospital procedures.
2. May complete managed care responsibilities in regard to obtaining pre-certification and authorizations.
3. Prepares WVU Medicine standard consent form, notice of privacy practice and/or other necessary paperwork related to registration and presents to patient/family/legal guardian for signatures. Obtains electronic signature for consent to treat and patient financial obligations.
4. Collects deposits/co-payments/deductibles/patient liability payments when applicable, provides patient receipt and documents payment in the registration/billing systems.
5. Prepares armband for patient identification.
6. Balances daily receipts and cash drawer for patient payments as needed. Follows up on accounts as indicated by system flags (courtesy dismissal/comments/red stickers).
7. May initiate various screenings and obtains all pertinent information for coverage and completes appropriate paperwork.
8. Performs medical necessity checks and completes Advanced Beneficiary Notice as needed.
9. Schedules, reschedules, or cancels patients in accordance with hospital workflows.
10. Checks for order completeness and validate order against scheduled service.
PHYSICAL REQUIREMENTS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. Frequent walking, standing, stooping, kneeling, reaching, pushing, pulling, lifting, and grasping.
2. Visual acuity must be within normal range.
3. Manual dexterity to operate keyboards, fax machines, telephones, and other business equipment.
4. Sitting and/or standing for extended periods of time.
5. Reading and comprehension ability.
WORKING ENVIRONMENT: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. High volume, fast paced environment.
2. Exposure to communicable disease.
3. Frequent interactions with patients, medical staff, and support staff daily on a continual basis.
SKILLS AND ABILITIES:
1. Ability to accurately utilize applicable computer software and equipment for access processing & demonstrates ability to follow down time procedures.
2. Demonstrate knowledge of procedure to report and/or document unsafe/hazardous conditions, incidents and defective equipment in compliance with hospital policy.
3. Requires considerable attention to detail, the ability to be organized and to be able to perform multiple tasks simultaneously.
4. Requires the ability to memorize a considerable amount of information, and to be able to reference information not retained from written sources or from appropriate personnel.
5. Requires the ability to understand medical insurance requirements for payment and basic knowledge of covered services.
6. Excellent written and verbal communication skills and the ability to understand written and verbal communication.
7. Basic knowledge of medical terminology.
Additional Job Description:
Scheduled Weekly Hours:
40
Shift:
Exempt/Non-Exempt:
United States of America (Non-Exempt)
Company:
WVUH West Virginia University Hospitals
Cost Center:
8801 UHA Ambulatory Registration
Address:
10 Highland Park DriveUniontownPennsylvania
Equal Opportunity Employer
West Virginia University Health System and its subsidiaries (collectively "WVUHS") is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. WVUHS strictly prohibits and does not tolerate discrimination against employees, applicants, or any other covered persons because of race, color, religion, creed, national origin or ancestry, ethnicity, sex (including gender, pregnancy, sexual orientation, and gender identity), age, physical or mental disability, citizenship, past, current, or prospective service in the uniformed services, genetic information, or any other characteristic protected under applicable federal, state, or local law. All WVUHS employees, other workers, and representatives are prohibited from engaging in unlawful discrimination. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation, benefits, and termination of employment.
$29k-34k yearly est. Auto-Apply 17d ago
Scheduling Specialist (71862)
Light On Anxiety Treatment Centers
Medical receptionist job in Arlington Heights, IL
Who We Are:
Light On Anxiety Treatment Centers is a specialty practice that was founded in 2012 to provide state of the art, cutting edge treatments for anxiety, OCD and related conditions. Light On Anxiety's mission is to provide accessible, practical, empirically supported Cognitive Behavioral Therapy (CBT) based treatment to help clients move past anxiety, OCD and related disorders as rapidly as possible. Light On Anxiety strives to exceed client expectations and is committed to providing excellence in customer service at each step of the anxiety treatment process. We pride ourselves in working collaboratively and providing treatment that is compassionate, personalized and action-oriented.
Job Description:
The Care Manager will provide excellence in scheduling operations, address client and clinician concerns in a timely and professional manner, and maintain a welcoming office space.
Responsibilities:
Working with the Director of Practice Management, serve as site lead for office space, including ensuring general cleanliness and upkeep, maintaining inventory, communicating site-specific matters to on-site staff and managing maintenance and service requests.
Provide superior client service demonstrating responsiveness and sensitivity to client needs with urgency to resolve any patient dissatisfaction in accordance with organizational values, policies and procedures, government regulations, and standards.
Answer incoming customer calls, emails and chat inquiries regarding scheduling, billing and service questions and general client concerns.
Schedule patient appointments in conjunction with clinical profile and patient convenience.
Reschedule and follow-up with patients who missed scheduled appointments, and confirm patient appointments.
Monitor clinicians' schedules daily to ensure optimal patient scheduling based on time and location preferences.
Assist patients in providing required registration information, including demographic, insurance and clinical data, as necessary.
Support clinical staff and clients by collecting assessment measures at regularly scheduled intervals.
Update client information in the customer service database during and after each interaction.
Collect and audit departmental data on a weekly basis to investigate and assess current processes and areas for improvement.
Support LOA's clinicians through thorough and timely communication and assistance with any questions.
Handle confidential information consistent with Federal HIPAA legislation, and all other applicable federal, state, local, and institutional regulations with regard to confidentiality
Ensure problem resolution and corrective action for long-term solution, coordinating such efforts across departments.
Other duties as assigned
Schedule:
Full-time position (40 hours/week)
5 day schedule, Tuesday-Saturday
Hours: 9am-6pm
What We Offer:
We provide our full-time employees with a comprehensive benefits package, including:
Highly competitive salary commensurate with experience
Paid Time Off and paid company-observed holidays
Health, dental and vision insurance
Retirement plan with company match
Dependent Care and Commuter FSAs
Health Savings Account
Short-Term Disability
Company sponsored Basic Life / AD&D
Company laptop, ongoing technical support and technology stipend
Great opportunities for consultation, collaboration and growth
Qualifications
Requirements:
Bachelor's degree preferred
Must be able to work at the front desk, handling reception duties and providing professional first-point-of-contact service.
May occasionally require bending, reaching, or carrying light items during office setup or events.
“Patient first” attitude and ability to consistently provide 5-star service
Strong interpersonal skills; an effective communicator who conveys information in a manner that meets client needs
Energetic, empathetic, enthusiastic and organized individual, who thrives in a team-based environment.
Outstanding problem-solving skills, including the ability manage competing demands and respond quickly to shifting priorities
High degree of initiative and follow through; drive to actively seek out new projects, institute change and create a fun, rewarding and professional work environment
Exemplary attention to detail and the ability to deliver high-quality results with minimal supervision
Ability to lift up to 20 pounds occasionally (e.g., moving office supplies, small equipment, or boxes).
Ability to sit, stand, and move between offices throughout the workday.
Come join a team that promotes innovation, growth, and destigmatizing anxiety treatment!
$32k-44k yearly est. 15d ago
OR Pavilion Scheduling Specialist, Full-time, Rotating
Northwestern Medicine 4.3
Medical receptionist job in Chicago, IL
is $24.47 - $33.03 (Hourly Rate) Placement within the salary range is dependent on several factors such as relevant work experience and internal equity. For positions represented by a labor union, placement within the salary range is guided by the rules outlined in the collective bargaining agreement.
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section located at jobs.nm.org/benefits to learn more.
Northwestern Medicine is powered by a community of colleagues who are purpose-driven and committed to our mission to deliver world-class care. Here, you'll work alongside some of the best clinical talent in the nation leading the way in medical innovation and breakthrough research with Northwestern University Feinberg School of Medicine.
We recognize where you've been, and we support where you're headed. We celebrate diverse perspectives and experiences, which fuel our commitment to equity and culture of service.
Grow your career with comprehensive training and development opportunities, mentorship programs, educational support and student loan repayment.
Create the life you envision for yourself with flexible work options, a Reimbursable Well-Being Fund and a Total Rewards package that support your physical, mental, emotional, and financial well-being.
Make a difference through volunteer opportunities we offer in local communities and drive inclusive change through our workforce-led resource groups.
From discovery to delivery, come help us shape the future of medicine.
Benefits:
* $10,000 Tuition Reimbursement per year ($5,700 part-time)
* $10,000 Student Loan Repayment ($5,000 part-time)
* $1,000 Professional Development per year ($500 part-time)
* $250 Wellbeing Fund per year ($125 for part-time)
* Matching 401(k)
* Excellent medical, dental and vision coverage
* Life insurance
* Annual Employee Salary Increase and Incentive Bonus
* Paid time off and Holiday pay
Description
Schedule: Will join Surgical Transport and Control Desk cost center (1439) supporting the role of an OR Pavilion Scheduling Specialist - Feinberg OR. Will cross-train across various control desks. Orientation schedule will be from 8:00am-4:30pm. After orientation shift will remain Monday through Friday 8:00am-4:30pm. Coverage - responsible for filling shift gaps, call-offs, vacations, and absences for all OR Pavilion Scheduling Specialists and Feinberg Control Desk. Rotation - weekend, shift, and holiday coverage as needed by the department.
The OR Pavilion Scheduling Specialist, Operating Room reflects the mission, vision, and values of NM, adheres to the organization's Code of Ethics and Corporate Compliance Program, and complies with all relevant policies, procedures, guidelines and all other regulatory and accreditation standards.
The OR Pavilion Scheduling Specialist, Operating Room supports the Operating Room (OR) scheduling production process through planning and coordinating OR surgery schedule to maximize patient access and efficient use of operating rooms, equipment, and staff under supervision of the Medical Director/Anesthesia Coordinator/Director/Manager/Resource Coordinator. This position will act as an office scheduling liaison for the pavilion operating room staff, physicians, and management to relay patient throughput and scheduling information requiring interfacing with supporting departments.
Responsibilities:
Scheduling Functions:
* Accesses protected health information (PHI) and ensures all job duties are in accordance with NM confidentiality policies and procedures and HIPPA guidelines.
* Demonstrate in-depth scheduling working knowledge and expertise with clinical based computer systems by initiating, coordinating and maintaining the schedule over the operating room pavilion(s).
* Monitors tentative operating room schedules and identifies scheduling barriers (e.g., surgical procedures/procedure name and discrepancies in type of operating room (OR)/pavilion assignment) and contacts appropriate scheduling office/service and implements solutions to improve scheduling workflow.
* Collaborates with Medical Director/Anesthesia/surgeons/nursing/scheduling office to complete adjustments to the OR schedule prior to surgery date and communicates changes to scheduling office/Central Scheduling and others as appropriate.
* Interacts effectively and acts as the pavilion liaison between multiple supporting departments to gather information needed to schedule surgeries consistent with department guidelines and reviewing physician scheduling requests and patient needs.
* Establish and maintain effective working relationships with physicians, nursing, staff, and management.
* Determines order in which surgical procedures are scheduled, by reviewing procedure type/category/case level, duration time, and OR availability and schedules cases in accordance with Surgical Services scheduling guidelines.
* Assigns operating suites and equipment and block times to maximize efficient use of resources and communicates to the appropriate staff of the changes.
* Collaborates and participates in the OR daily huddle with Pavilion Medical Director/Manager for final approval of the next day surgical schedule.
* Ensures, maintains, and validates the surgery schedule is accurate and aligns with the scheduling guidelines in an efficient and equitable manner.
* Cross trained to fill in and effectively perform all other job functions across surgical pavilions to staffing relief/coverage for the Information liaison(s)/OR Pavilion Scheduling Specialists(s)/Resource Coordinator, as needed.
Control Desk Functions:
* Assists the Anesthesia Coordinator/OR Clinical Coordinator at the Control Desk to ensure optimal care and coordination of current day surgical patients.
* Answer high volume phone line and aids the caller/employee to include accurately scheduling same day/next day add-on procedures within the electronic health record (e.g., EPIC).
* Effectively communicates information with other departments, staff, management and physicians.
* Recognizes and responds appropriately to semi-urgent/urgent/emergent scheduling situations per protocols.
* Assists with rescheduling surgeries as needed to accommodate emergencies other unanticipated events.
* Ability to collaborate across departments and build effective relationships with internal and external customers/staff to ensure operational processes are met.
* Extends knowledge as required of new scheduling processes/service line expansions. Acquires and maintains knowledge of patient throughput/scheduling process changes/operational enhancements.
* Contacts units/departments to coordinate surgical patients and accurately submits transport requests to the operating room/pre-operative holding area.
* Accurately completes operating room assignments/on-call assignments for the required staff.
* Performs all responsibilities in a professional manner that demonstrates appropriate behavior toward staff, peers, external contacts, patients/family members/companions, and other departments guided by our NM AIDET communication tool which conveys all essential information with clarity, compassion and understanding (e.g., Acknowledge, Introduce, Duration, Explanation, and Thank you).
* Screens all phone call requests for patient information and refers to appropriate staff.
* Enters facility work orders and supply order when required by assigned department.
* Prints final schedules for operating rooms on a daily basis and creates copies and distributes to appropriate areas as needed.
* Uses computer applications or other automated systems such as excel spreadsheets, word processing, Microsoft Outlook calendar, and Microsoft Outlook e-mail and database software in performing work assignments.
* Performs clerical and administrative functions under the supervision of the Resource Coordinator/Operations Manager.
Patient Registration Functions and Pavilion Communications:
* Patient Tracking System - checks patients in and enters next days cases into system
* Registration forms:
* Patient Information Complete
* Hospital Consent
* Advance Directives
* Medicaid
* Medicare
* HIPAA/Privacy
* Communicate patient/family information to ASU and OR staff
* Provide assistance/directions to volunteers
* Ensure patient charts are together for the next day
* Order unit supplies
* Maintain waiting room area/coffee & vending machine area - supplies for visitors
* Other patient registration functions and unit communications as needed
Pavilion Communication and Coordination Functions:
* Responds to Emergency Call light by transporting Cardiac Crash cart to appropriate OR, notify managers of situation
* Communicates patient / family information to ASU/OR/SDS/Anesthesia/OR Nursing/Recovery room/CSS/ and family waiting areas regarding add-on cases, cancellations, and bypass RR patients
* Maintains and updates Nursing Staff Directory (address and home/cell phone numbers)
* Maintains and updates triage list
* Enters broken equipment into data base for repair and ensures broken pagers are replaced
* Facilitates communication between OR / Pre & Post-op / CSS departments
* Receives and directs calls from physician offices and patients
* Other unit communication coordination functions as needed
Customer Service Functions:
* Visitor & Vendor coordination
* Maintain Visitor/Vendor Sign in & out book
* Ensure all Visitor/Vendors have badges
* Confirm access approvals in place according to policies
* Contact ORSCs, CCs, and others as needed (ask Vendors to wait while ORSC/CC for the OR is contacted/call manager or designee for assistance as needed).
* Coordinate scrub attire/lockers as needed
* Maintain access approval paperwork for Vendors / Visitors
* Checks and orders disposable scrubs as necessary; puts scrubs away upon delivery
* Family and significant others
* Give directions as needed to lounge/cafeterias, etc.
* Convey messages to nursing staff/CCs as needed
* Other Departments:
* Assist Hospital Transportation staff in checking off / picking up specimens
* Offer assistance/directions to others
* Other customer service functions as needed
Administrative Support:
* Orders unit supplies
* Assists manager and ORSCs with scheduling of conference room, meetings
* Maintains locker data base
* Support nursing staff scheduling using hospital dedicated scheduling system
* Other administrative support as needed
OR Pavilion Scheduling Specialists are located in 3 pavilions: Feinberg, Lavin and Prentice. The job functions are modified for these areas; however each OR Pavilion Scheduling Specialist is required to be able to carry out all duties pertaining to the specific area.
Additional Responsibilities and Qualifications:
* Participates in regularly scheduling perioperative meetings to improve operational performance that leads to better patient outcomes and great patient satisfaction.
Qualifications
Required:
* High school diploma or equivalent.
* 3-5 years of relevant surgery scheduling or related work experience.
* Knowledge/certification completion of medical and scheduling terminology.
* Basic personal computer knowledge.
Preferred:
* College level experience.
* Previous hospital and team work group experience.
* Customer Service experience.
* EPIC Intraop scheduling experience.
* Strong organizational skills, and proficiency with computers, and business office equipment.
Equal Opportunity
Northwestern Medicine is an equal opportunity employer (disability, VETS) and does not discriminate in hiring or employment on the basis of age, sex, race, color, religion, national origin, gender identity, veteran status, disability, sexual orientation or any other protected status.
Background Check
Northwestern Medicine conducts a background check that includes criminal history on newly hired team members and, at times, internal transfers. If you are offered a position with us, you will be required to complete an authorization and disclosure form that gives Northwestern Medicine permission to run the background check. Results are evaluated on a case-by-case basis, and we follow all local, state, and federal laws, including the Illinois Health Care Worker Background Check Act.
Artificial Intelligence Disclosure
Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position, however, all employment decisions will be made by a person.
Benefits
We offer a wide range of benefits that provide employees with tools and resources to improve their physical, emotional, and financial well-being while providing protection for unexpected life events. Please visit our Benefits section to learn more.
Sign-on Bonus Eligibility: Internal employees and rehires who left Northwestern Medicine within 1 year are not eligible for the sign on bonus. Exception: New graduate internal employees seeking their first licensed clinical position at NM may be eligible depending upon the job family.
$24.5-33 hourly 60d+ ago
Front Desk Dental Receptionist
American Dental Partners 3.9
Medical receptionist job in Chicago, IL
Front Desk Receptionist - Full-Time | No Experience Needed - We Train You!
American Dental | Chicago, IL
Ready to start a career in a professional, welcoming environment? American Dental is hiring a full-time Front Desk Receptionist at our Chicago office! Whether you're new to the dental field or looking for a fresh start, we'll provide all the training and support you need to succeed.
This is a great opportunity for someone who's organized, friendly, and excited to join a team that values growth, teamwork, and exceptional service.
Why Join American Dental:
Full-time position with consistent hours and a friendly team culture
No experience required - we help train you!
Opportunities to grow and build a long-term career in healthcare
Easy commute with 8 locations across Chicagoland
A supportive, inclusive workplace where your success matters
Bonus opportunities based on your performance and contributions
What You'll Do:
Greet and check in patients with a warm, professional attitude
Answer phones, schedule appointments, and assist with patient questions
Help present treatment plans and explain financial options (with support)
Keep records organized and help maintain smooth front office operations
What We're Looking For:
Friendly, dependable, and ready to learn
Strong communication and customer service skills
Comfortable with technology (we'll train you on our systems)
Detail-oriented and a great team player
Bilingual skills are a plus, but not required
Benefits Include:
Paid Time Off and Paid Holidays
Health Insurance
401(k) with Employer Match
Employee Discounts on Dental Services
On-the-job training and development
Bonus incentives
If you're ready to take the first step into a rewarding career, we're ready to help you get there.
Apply today or learn more at atooth.com
$32k-39k yearly est. Auto-Apply 42d ago
Dental Front Desk/New Patient Coordinator
High End Hiring
Medical receptionist job in Cicero, IL
Join our practice as a New Patient Coordinator! We are a forward-thinking organization dedicated to delivering top-notch dental care. As our New Patient Coordinator, you will play a crucial role in ensuring our patients receive outstanding care and support throughout their dental care journey. We see about 150 new patients per month so you will be busy!
Your responsibilities will include scheduling appointments, coordinating patient records, and providing a welcoming environment for all patients. We are looking for a passionate individual who is organized, detail-oriented, and has exceptional communication skills. We get many leads in online that you will follow up with by phone and schedule.
If you are ready to make a positive impact in the dental field and grow your career with us, we encourage you to apply!
We train our staff to be the very best - must be willing to learn.
MUST be fluent in Spanish and English. MUST have dental office experience.
Monday - Thursday 8:45 - 5
Friday - 8:45 - 2:30
Saturdays(2-3 per month): 7:45 - 2:30
Paid overtime when you go over 40 hours.
#IND
Requirements
Previous experience in a dental office setting is a MUST
Some treatment coordinator or sales skills a plus
MUST be fluent in Spanish and English
Comfortable with making calls and handling large quantities of emails
Excellent organizational and multitasking abilities
Strong verbal and written communication skills
Proficient in using computers and healthcare management software
Benefits
Job Type: Full-time
Pay: $23 - $28 per hour plus monthly bonuses
Benefits:
401(k) matching
Dental in office
Health insurance
Paid time off
Paid vacation
Monthly bonuses
$23-28 hourly Auto-Apply 9d ago
Front Office Reception
Diamonds Direct Management 3.9
Medical receptionist job in Schaumburg, IL
Brief Description
We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO!
Requirements
Previous customer service/front desk experience
Experience in a luxury retail environment preferred
Good organizational and multi-tasking abilities
Ability to pass background check and drug screening
Excellent oral communication skills
Sit or Stand for long periods of time
Working Saturdays are a must
Summary
Greet customers and initiate a luxury experience
Professional and welcoming presentation
Ability to maintain composure in high pressure and fast-paced environment
Answer and direct calls of multi-line phone system
Assist with inventory counts and store open and/or close
Type appraisals
Proficient computer skills
Prepare outgoing mail
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
A commitment to personal excellence
Inclusive team player with a positive attitude
Dependable
A passion for the jewelry industry
How much does a medical receptionist earn in Mount Prospect, IL?
The average medical receptionist in Mount Prospect, IL earns between $25,000 and $39,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Mount Prospect, IL
$32,000
What are the biggest employers of Medical Receptionists in Mount Prospect, IL?
The biggest employers of Medical Receptionists in Mount Prospect, IL are: