Medical receptionist jobs in Nashville, TN - 581 jobs

Full-time Description This position is a full-time, permanent non-clinical position within Tennessee Orthopaedic Alliance in Columbia, TN. Responsibilities Coordinate and schedule tests and procedures, follow-up appointments as designated by physicians Interact with patients' physicians and other staff both with the Clinic and at outside facilities providing accurate timely and responsive information Ensure efficient telephone communication Schedule mutually acceptable appointment times for patients and physicians using computerized scheduling system Notifies the physician regarding patient cancelation or reschedules Requirements Understanding of CPT and ICD-10 coding Knowledge of administrative and clerical procedures experience with an EHR or NextGen is a plus Strong organizational and interpersonal skills Understanding medical terminology Benefits Competitive pay Comprehensive benefits package including medical, dental, vision, 401k match with employee contribution and discretionary profit-sharing Paid Time Off (which increases with years of service) Paid Holidays TOA is an equal opportunity employer. TOA conducts background checks on applicants who accept employment offers. TOA adheres to HIPAA and OSHA safety guidelines.

Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Nashville, TN Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM

This position requires adaptability to different situations and the hours may change in the future. Must possess strong leadership, communication, and time management skills. Must be detail oriented and can multi-task. Responsible for quality, consistency and overall customer service presentation to residents and guests. Maintains excellent knowledge of emergency response and access control procedures, electronic security control systems, logs, records, and forms of each building in span of control. This /Duties Summary is general in nature and may be changed, added to or reduced from time to time as needed. Your Responsibilities: * Assists in vacation, sick time, leave of absence, and last-minute shift assistance coverage. * Adheres to company policy in all assigned Properties. * Needs to have a reliable form of transportation and communication. * While on duty must be in Company approved attire and/or uniform, follow the Company dress code policy, and identification badges must always be displayed. * When on assignment, needs to maintain and treat their work areas in a neat and safe manner. All safety procedures must always be adhered to. Any safety issues must be brought to the attention of the Property Manager immediately. * Responsible for checking the fire alarm panel to ensure that it is in normal status. Reports any indicated troubles in writing to the Property Manager immediately. * Works according to given schedule from Director of Operations/Front Desk Coordinator, with close supervision. * Responds to emergency situations in a timely and efficient manner within two hours of notification. * Reports all complaints/issues to The Director of Operations/Front Desk Coordinator. * On call 24/7 for emergencies and call outs assigned by Director of Front Desk Operations/Front Desk Coordinator. This includes, but is not limited to weekends, nights, and holidays. * May be assigned other duties and responsibilities as required. Skills and Qualifications: * High school diploma or equivalency required. * Bachelor's degree from a four (4) year college or University in Hospitality Management preferred. * Two (2) to three (3) years of supervisory experience preferred. * Proficiency and working knowledge of Microsoft Office Applications including MS Excel, MS Word and MS Outlook preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to navigate the property/building quickly and easily as required to meet the job functions. * Complete all required forms. * Possess knowledge of multi-building operations * Ability to work extended hours, nights, and weekends based on project requirements. * Driving is required. What We Offer: As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $21.00 Hourly paid bi-weekly Schedule: Variable shifts (Must have open availability to work 1st, 2nd, or 3rd shift) Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.

Job DescriptionBenefits: 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, youll receive: Medical, Dental & Vision Insurance (available after 30 days) Mental Health & Prescription Coverage Health Savings Account (HSA) with employer contributions Short & Long-Term Disability + Life Insurance 401(k) with Employer Match Paid Time Off starting at 152 hours/year Employee Assistance Program (free counseling sessions) Uniform Allowance + Verizon Discount + More We invest in your well-being so you can bring your best self to workevery shift, every patient. The Details: Location: Our state-of-the-art urgent care facility Schedule: Full-time with flexible shifts (some evenings/weekends) Requirements: High school diploma required; X-Ray Teah, Medical Assistant or related certification is a plus Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $18.00 to $22.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay starting at $18/hr+ BONUS What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL* * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Full-time Description Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 50 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists. Animal Dermatology Clinic - Nashville is seeking a Receptionist. We are looking for someone with the following qualities: Energetic Positive Upbeat personality Takes initiative Commitment to the needs of the clinic Punctual Willingness to teach others and share ideas Openness to diversity Adaptability to change Accountable Able to see big picture Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude Requirements Knowledge, Skills and Abilities (including but not limited to): Excellent client service skills Excellent phone skills Computer skill preferred Excellent communication skills Ability to work in a team oriented environment Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly Possess sound decision making skills and multi-task while working in a stressful environment Duties (including but not limited to): Client service Answer phone calls Take accurate messages and book appointments Maintain charts and computer records Pharmacy and retail sales Marketing implementation Maintenance/ housekeeping Financial responsibilities Education and Physical Requirements: High school diploma or equivalent required Must have experience working in the public (ie: restaurant, retail or service business) Experience in a veterinary hospital or doctor's office is a plus Dependable attendance is required Must be able to lift 40 pounds The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day Benefits: A 5/8 work week (Monday through Friday) with the possibility of a 4/10 work week ( full-time employees only ) Paid vacation ( full-time employees only ) Paid holidays ( full-time employees only ) Competitive wages Monthly bonuses based on clinic dietary sales ( full-time employees only ) Medical, dental, vision, dependent care FSA, and short-term disability benefit options ( full-time employees only ) Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc. 401K with employer match CE opportunities Uniforms Discounts on services and medications for employee pets *Some traveling may be required For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!

POSITION GOAL: The primary purpose/goal of the medical records clerk is to maintain medical records both in the Skilled Nursing and Assisted Living departments in accordance with federal and state guidelines as well as in accordance with our established policies and procedures. Why You'll Love Being a Blakeford Team Member: Competitive pay Health, dental, vision insurance and other benefits Company-paid life and short-term disability On-site team member gym Paid time off with cashout option 403(b) with employer match Tuition reimbursement and scholarship programs Award-winning team member appreciation events and so much more! Be a part of Blakeford-where you belong. Qualifications ESSENTIAL FUNCTIONS & RESPONSIBILITIES: Collate new admission packets for Social Service Collate and open new admission chart - placing all needed forms Admissions - door postings, chart prompts, and labeling Maintenance of the contract and agreement file Take new admission picture Admission Welcome cards in room Admission check list - all complete - following 48-72 hours of admission Admission Inventory complete- follow up after 48 hours Discharge - Pull closed charts - review for signatures and all required fields to be completed Mail out satisfaction surveys - track and trend Mail out Care Plan meetings Collect and fax required updates to MCO Collect and fax required information to Peer Review for appeals Complete requested insurance forms Maintenance of all open records Maintenance of closed records Utilization Review - attendance forms and filing Establish a MR sign out and maintain Year end closing of medical records and storage Copy medical records as requested for DPOA, lawyers etc (with permission from HIM) Obtain signature of release of information form Learn ICD-10 coding Audits for accurate door prompts, DNR etc. Responsible for BC Medical Records - Set up system for opening, maintaining, auditing, closing and storing EDUCATION & EXPERIENCE: One to two years of related experience and/or training; or equivalent combination of education and experience. LANGUAGE SKILLS: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to questions from groups or managers, residents, customers and the general public. MATHEMATICAL SKILLS: Ability to work with mathematical concepts, such as statistics. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical solutions. REASONING ABILITY: Ability to solve practical problems and interpret a variety of instructions furnished in written or oral form. COMPUTER OPERATIONS: Proficient personal computer skills including e-mail, record keeping, routine database activity, word processing, spread sheet, and graphics. A review of this position has excluded the marginal functions of the position that are incidental to the performance of fundamental job duties. All duties and responsibilities are essential job functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities. To perform this job successfully, the incumbent(s) will possess the skills, aptitudes, and abilities to perform each duty proficiently. The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. Blakeford at Green Hills is an equal opportunity employer and affords equal opportunity to all applicants and employees for all positions without regard to race, color, religion, gender, national origin, age, disability, veteran status, or any other status protected under local, state, or federal laws.

Job Description Pauline and Thomas Healthcare (P&T) is a non-profit organization serving individuals with intellectual, developmental, and physical disabilities. P&T is seeking Medication Administration Staff to support and serve our individuals in leading them to be independent and have an amazing quality of life. Medication Administration Staff Compensation: Compensation: $20 per hour DOE Medication Administration Staff Days and Hours: Working Days: Monday - Sunday (includes holidays) Working Hours: Must be available to administer medications between 7:00am - 8:00pm. Medication Administration Staff Responsibilities: Administer medications accurately and timely as prescribed by licensed providers. Prepare medications, verify orders, and ensure proper dosage, route, and timing. Maintain accurate medication administration records (MAR) and documentation. Monitor individuals for medication side effects or adverse reactions and report concerns to appropriate licensed staff immediately. Follow all safety protocols, infection control practices, and medication handling guidelines. Assist with medication inventory, including ordering, receiving, labeling, storage, and disposal. Ensure controlled substances procedures are followed in accordance with regulations. Maintain confidentiality and comply with HIPAA and organizational privacy practices. Participate in medication audits and compliance reviews as needed. Communicate effectively with nursing staff, supervisors, and other team members. Minimum Requirements: Must be 18 years of age or older Must be able to pass a criminal background check Valid Driver's License Must have reliable transportation High School Diploma/GED I-9 Identification (Social Security Card, Passport, etc.) Must have current Tennessee Department of Aging and Disabilities (DDA) Medication Administration Certification CPR/First Aid Certified Required to walk or stand regularly Must be able to lift 50 pounds Must be able to crawl, kneel, climb, stop and squat Accurately calculate medication dosages Exercise good judgement and remain calm in crisis situations If you are interested in our job opportunities, please apply. Pauline and Thomas Healthcare (P&T) is an EEO employer. Job Posted by ApplicantPro

A client based in Nashville, TN is looking to hire Medical Records Specialist II to assist with pulling record sets. Will support various projects such as audits, Medicare/Medicaid audits, etc. As records are pulled, specialists will identify and log any missing documentation. The speed and efficiency of record retrieval is important. Manage data accuracy and patient records in the EMR. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements RHIT or RHIA certificate highly preferred Experience reviewing medical records - specifically in a medical records department, not just filing/scanning Familiarity with EHR systems Strong attention to detail for documentation tracking Ability to meet tight deadlines Comfortable with production driven role

Full-time Description The Appointment scheduler is the primary contact with our customers, potential customers, and other parties for setting sales appointment leads, scheduling annual maintenance and service opportunities, scheduling installations, and following up on various issues. This position reports to the Department Manager. ESSENTIAL JOB FUNCTIONS Sales Appointment Scheduling Sets and resets sales appointments through inbound and outbound communication with customers. Schedules appointments to maximize efficiency for the company and the sales reps. Saves appointments when a customer calls to cancel. Meets or exceeds sales lead conversion rates. Service Appointment Scheduling Schedules annual maintenance and service opportunities for customers in a way that maximizes efficiency for the company and the service technicians. Meets or exceeds service goals and maintains full calendars for service technicians. Takes ownership of customer escalations, ensures timely communication, and does what is necessary to timely resolve the issue. Production Installation Scheduling Schedules production installations, ensuring that customers are communicated with properly, and crews are set up for success. Ensures that crews are scheduled to their budgeted capacity. Quickly replaces canceled installations so that the company meets weekly revenue goals. Tactical Support Ensures all paperwork, data entry, and correspondence is accurate, timely, and completed according to company procedure. Provides tactical support to other departments as needed. Purpose, Mission, and Values Lives out the company's purpose, mission, and values. Provides remarkable customer experiences. Requirements POSITION REQUIREMENTS Knowledge of customer service principles and practices. Skill in operating a personal computer and programs. Ability to detect/recognize information in written materials and on computer screens 75-100% of the time. Ability to understand, speak, read, and write in English. Ability to perform accurate data entry. A high school diploma or GED preferred and 1+ years of experience in customer service OR a combination of education and experience that illustrates a proven track record in this field. Ability to exert up to 10 lb. of force occasionally and/or a negligible amount of force frequently or constantly to move objects, maintaining a stationary position most of the time. The statements herein are intended to describe the general nature and level of work being performed by employees assigned to this position. Such statements are not intended to be construed as an exhaustive list of all responsibilities, duties, and skills required of this position. All employees are requested to follow any other job-related instructions and to perform any other job-related duties as requested by their supervisor. Employees may also be required to work in excess of normal working hours as workloads and seasonal activities necessitate. Regular, reliable attendance is considered an essential job function. This document is subject to change at any time without notice. I have reviewed, understand, and agree to this . I am able to perform the essential job functions outlined in this . I understand that if I have any questions about job duties not specified in this , I will immediately discuss them with my manager. I have discussed any questions I had about this job description prior to signing it below. Salary Description $16/hr

Discover Vanderbilt University Medical Center: Located in Nashville, Tennessee, and operating at a global crossroads of teaching, discovery, and patient care, VUMC is a community of individuals who come to work each day with the simple aim of changing the world. It is a place where your expertise will be valued, your knowledge expanded, and your abilities challenged. Vanderbilt Health is committed to an environment where everyone has the chance to thrive and where your uniqueness is sought and celebrated. It is a place where employees know they are part of something that is bigger than themselves, take exceptional pride in their work and never settle for what was good enough yesterday. Vanderbilt's mission is to advance health and wellness through preeminent programs in patient care, education, and research. Organization: STAM Job Summary: JOB SUMMARY Supports delivery of patient care by providing clerical and receptionist services to patients, families, visitors, staff, physicians, departments that support patient care, and all other customers of a Patient Care Unit with regular guidance. Facilitates efficient workflow, supports appropriate use of technology, and fosters effective communication. . POSITION HOURS Three (3) 12-hour shifts 6:45 a.m. - 7:15 p.m. Rotating based on unit need. No specific workdays or days off can be guaranteed. DEPARTMENT SUMMARY We care for pediatric patients ranging from infants to adolescents, who are being treated for a large variety of reasons, some of which include: Spinal Fusions, Traumas, Cystic Fibrosis, Transplants, Orthopedic Procedures, Urology, Neurosurgery, Cleft Palates, Eating Disorders, Behavioral Health, Feeding Disorders, Craniotomies, Appendectomies, and Tonsillectomies. KEY RESPONSIBILITIES • Processes orders according to guidelines, follows computer downtime procedures. • Enters and updates information in computer system to assure current information and retrieves data accurately. • Maintains unit log according to guidelines, makes follow up appointments, and performs discharge related clerical tasks. • Responds to patient call system and patient requests providing clear, current information to families, visitors and staff. • Uses telephone, patient call system, beeper/paging system, fax/copy machine, scanning, unit specific monitoring devices, pneumatic tube system and to facilitate flow of communication, equipment and supplies. • Orders, maintains and uses supplies in a cost effective manner. • The responsibilities listed are a general overview of the position and additional duties may be assigned. TECHNICAL CAPABILITIES • Customer Service (Novice): A continuing focus on the needs and requirements of customers, anticipating their needs, remaining sensitive to customers while performing services for them, responsive to customer needs. • Patient Documentation (Fundamental Awareness): The ability to receive and record patient information. • Telephone Skills (Fundamental Awareness): Knowledge of the skills, procedures, attitudes, etiquette and competencies necessary for successful telephone communication with customers. Our professional administrative functions include critical supporting roles in information technology and informatics, finance, administration, legal and community affairs, human resources, communications and marketing, development, facilities, and many more. At our growing health system, we support each other and encourage excellence among all who are part of our workforce. High-achieving employees stay at Vanderbilt Health for professional growth, appreciation of benefits, and a sense of community and purpose. Core Accountabilities: * Organizational Impact: Performs tasks that are typically routine that may impact team's performance with occasional guidance. * Problem Solving/ Complexity of work: Utilizes some discretion and research to solve routine problems. * Breadth of Knowledge: Applies knowledge of standards, established processes and procedure that apply to your own job. * Team Interaction: Provides guidance to entry level co-workers. Core Capabilities : Supporting Colleagues : Develops Self and Others: Continuously improves own skills by identifying development opportunities.- Builds and Maintains Relationships: Seeks to understand colleagues' priorities, working styles and develops relationships across areas.- Communicates Effectively: Openly shares information with others and communicates in a clear and courteous manner. Delivering Excellent Services: - Serves Others with Compassion: Invests time to understand the problems, needs of others and how to provide excellent service.- Solves Complex Problems: Seeks to understand issues, solves routine problems, and raises proper concerns in a timely manner. - Offers Meaningful Advice and Support: Listens carefully to understand the issues and provides accurate information and support. Ensuring High Quality: - Performs Excellent Work: Checks work quality before delivery and asks relevant questions to meet quality standards. - Fulfills Safety and Regulatory Requirements: Demonstrates basic knowledge of conditions that affect safety and reports unsafe conditions to the appropriate person or department. Managing Resources Effectively : - Demonstrates Accountability: Takes responsibility for completing assigned activities and thinks beyond standard approaches to provide high-quality work/service. - Stewards Organizational Resources: Displays understanding of how personal actions will impact departmental resources. - Makes Data Driven Decisions: Uses accurate information and good decision making to consistently achieve results on time and without error. Fostering Innovation : - Generates New Ideas: Willingly proposes/accepts ideas or initiatives that will impact day-to-day operations by offering suggestions to enhance them. - Applies Technology: Absorbs new technology quickly; understands when to utilize the appropriate tools and procedures to ensure proper course of action. - Adapts to Change: Embraces changes by keeping an open mind to changing plans and incorporates change instructions into own area of work. Position Qualifications: Responsibilities: Certifications: Work Experience: Relevant Work Experience Experience Level: Less than 1 year Education: High School Diploma or GED Vanderbilt Health is committed to fostering an environment where everyone has the chance to thrive and is committed to the principles of equal opportunity. EOE/Vets/Disabled.

Job DescriptionDescription: ABOUT US: Our focus is to provide our patients with the best healthcare experience through innovation, professionalism and compassionate care. Our physicians and staff share our passion for patient-centric care and are knowledgeable, skilled and empathetic to our patient needs. We continuously look for ways to improve our patient's experience through data analytics, patient surveys and feedback. Our commitment to patient care is also investing in our employees through ongoing continuing education and training. POSITION SUMMARY The Patient Communications Representative II for the Call Center will contribute to the fulfillment of all patient schedules. They play an important role in patient experience within revenue cycle. They are a welcoming voice for all patients calling and set the tone for patient care. They have demonstrated advance knowledge of all patient scheduling and patient triage. KEY RESPONSIBILITIES: Serve as a Team Expert in all patient scheduling Able to triage all patient's appointment needs. Demonstrates the initiative to optimize schedule utilization. Always positive and friendly with patients, co-workers and anyone who calls in to Verifies patient information and confirms insurance information and referral status.?? Obtains and retains knowledge of insurance company participation and requirements including when an authorization is needed, or when a referral is needed. Registers patients correctly in the computer, providing consistency for patient listing and billing information- including name, DOB, address, phone number, email address, insurance Answers general questions for patients following established guidelines. Assists with answering and triaging incoming telephone calls and routing them according Answers and screens telephone calls appropriately and gives non-medical instructions to patients in preparation for their visit to the office.?? Serves as primary appointment scheduler for all physicians and other resources in clinic, using the provided scheduling guide. Answers questions regarding insurance billing and office financial policies? Assists patients as needed.? Provides the highest level of customer service to all patients.? Assists in maintaining work area. Ensures confidentiality of medical records and patient information in accordance with HIPAA. Performs regular schedule optimization REQUIREMENTS: High school diploma or equivalent required.? Positive attitude and a love for helping others! 2 yr minimum experience in a fast-paced medical office and in electronic health record preferred.? Advanced knowledge in all patient scheduling Knowledge of typical office work environment. Previous customer service experience preferred. KNOWLEDGE, SKILLS, AND ABILITIES: Patient Experience - Understanding and anticipate the patient's needs. Proactively strives to exceed our patient's expectations and provide ongoing education and communication. Proactive- Keep others informed. Ask for help when needed, brings any challenges or concerns to leadership. Professionalism- Displaying cautious, helpful and ethical behavior. Maintaining composure even under difficult and challenging circumstances. Excellent Communication Skills - written & verbal. Focus on becoming an active listening to better understand the needs of co-workers and patients. Drive for Results - Strives for improving the patient experience by committing to continuous improvement and doing above and beyond for optimal outcomes. Focus on Efficiency - Utilizes technology, innovation, and process improvements to continuously improve efficiency and effectiveness. Teamwork- Participates as a team member and establishes strong working relationships with teammates and across the organization. Celebrates Change- Receptive to new ideas and responds to changes with flexibility and optimism. Forward-thinking attitude - Consider how your actions and behavior influence or affect others, and how will this impact your future growth in the company. Continues Learning and Improvement- Acknowledges own strengths and development needs and works to strengthen capabilities. OWNERSHIP SKILLS: Help foster a positive workplace environment that encourages accountability, collaboration and transparency. Self-awareness; understanding your learning style and personality traits. Focus on your strengths rather than your weaknesses. Pride in one's work by asking questions when needed, providing feedback and completed job tasks in a timely manner. Aligning job responsibilities and projects with the company's goal and mission. Pro-active measures in daily work that anticipates problems and develops solutions. Ask for clarification when needed. Work in an organized and structured environment to minimize stress during busy workdays. Confidence to express ideas and solutions during meetings or projects. Openness to other employee's opinions and feedback. Establish performance goals and align personal interest and career aspiration with new tasks and responsibilities. Offer solutions to problems rather than presenting issues. Ask for constructive feedback regarding job performance. Share responsibility for actively maintaining "workload items" for clinical and support buckets. PHYSICAL REQUIREMENT: Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. Have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. Must possess the physical, mental, and cognitive skills needed to complete essential tasks, including abilities such as learning, remembering, focusing, categorizing, and integrating information for comprehension, problem-solving, and timely decision-making. Must be able to be stationary for prolonged periods of time COGNITIVE REQUIREMENT: Executes tasks independently. Learns and memorizes tasks. Maintains concentration/focus on tasks. Performs task in a demanding environment requiring multi-task and prioritize work. Must be comfortable working and interacting with large groups of people daily. BENEFITS & PERKS: Generous PTO allowance Holiday Pay Health, Dental & Vision Life Insurance Short-term disability Long-term disability 401k with discretionary match Uniform Allowance (clinic only) Professional Development We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law. Requirements:

SUMMARY: The Medical Receptionist is responsible for all aspects of the front desk. The Medical Receptionist must effectively and professionally manage patient flow from arrival to departure; perform various clerical duties; interacts with other clinic personnel, patients and visitors, and fellow employees to ensure good internal and public relations. Medical Receptionist handles incoming calls, checks in patients according to established protocol for that office. Medical Receptionist will also schedule appointments, along with other phone duties as required. ESSENTIAL DUTIES AND RESPONSIBILITIES: Other duties may be assigned. Arrive 10 minutes prior to office opening - prepare office for morning appointments. Greet patients upon arrival, follow sign-in procedures and verify completeness of new/update patient information sheet. Enter new patient's information into system or make necessary changes to established patients. Check for accuracy of insurance status, eligibility, account information, and all vital statistics. Have patient fill in new patient paper work - sign appropriate eligibility forms. Receive co-payments and follow department policies for cash management and reporting. Receive fee-for-service payments; complete receipt for patient. Answer incoming telephone calls; handle patient concerns or route to appropriate personnel. Schedule appointments for patients - paying special attention and assessing patients need for emergency appointments, Check e-mails periodically daily/respond to any requests. Check-out patients/collect any outstanding accounts due Contact billing department/other facilities on patient's behalf with questions/concerns regarding billing. Complete opening/closing of area according to checklist, paying special attention to cash handling technique, and distribution of forms. Maintain/monitor doctor's schedules, schedule doctors meeting w/pharmaceutical representatives. Monitor reception area; be able to assist patients with difficulties Place phones in night mode Must have predicable and consistent attendance Maintain front office area - free of clutter, expired magazines/materials; ensure HMA approved information is in reception/waiting area SECONDARY RESPONSIBILITIES: Order front office supplies. Secure building, lock all entrances Monitor front lobby for cleanliness Maintain a clean and orderly work area. Handle interoffice requests. Be aware of wait time and communicate delays to patients. Attend required meetings Assist/train new employees. Make/copy of appropriate information for records request when needed. Open mail; pull documents from fax machine and route appropriately. Maintain a clean and orderly work area. Review Phone Tree reports and conduct appointment reminder calls as appropriate Obtain (in advance) pre-certifications, PA's and referrals when mandated by insurance company. Return patient calls in a timely manner. Contact pharmacy to order or refill prescriptions as instructed by physician, document appropriately. Keep physician informed of patient's status and any pending test results. Tracking of all diagnostic studies to ensure results received and patient informed of results. Tracking of all initial specialist office visit appointments to ensure patient keeps appointment. Assemble encounter forms for next business day. Label paperwork with MRC/chart number for physician review; organize paperwork and send to scanning. Adhere to Quality Control Guidelines. Adhere to Customer Service Standards. Perform other tasks as needed in assistance of physician. SUPERVISORY RESPONSIBILITIES This job has no supervisory responsibilities. Qualifications Ability to cope with busy, challenging office environment. Strong customer service skills Excellent phone skills Pleasant, professional personality Good typing and computer skills Ability to communicate effectively both written and verbally. Two years' experience or training in office procedures in a medical environment. Electronic Patient Scheduling and Electronic Health Record/Electronic Medical Record system experience helpful EDUCATION and/or EXPERIENCE High school education equivalent. 3-5 years' experience office environment, preferably in the medical field. KNOWLEDGE, SKILLS AND ABILITIES Skill in establishing and maintaining effective working relationships with patients, medical staff, and the public. Ability to maintain quality control standards. Ability to recognize problems and recommend solutions. Ability to interpret, adapt and apply guidelines and procedures. Ability to work in accord with all departments in order to facilitate smooth overall care for patient's health and business concerns, as well as remaining in compliance with HMA's policies to ensure we remain in compliance with all governing laws. CERTIFICATES, LICENSES, REGISTRATIONS None required. PHYSICAL DEMANDS Must be able to stand for 8 to 10 hours a day Requires regular walking, bending, pushing, pulling, twisting and lifting Must be able to lift at least 10-15 lbs Ability to delineate between numeric numbers WORK ENVIRONMENT Office environment-limited exposure to communicable diseases. No exposure to blood-borne pathogens or contaminated body fluids

Loden Vision Centers is looking for a Patient Care Representative to join our Front Desk team and work primarily out of our Green Hills office. The Patient Care Representative must be a highly self-motivated individual that works well in a fast-paced environment. One must be extremely organized, give great attention to detail, and be able to multi-task. Loden Vision Centers prides itself on providing patients with the best quality care, while exceeding expectations with our patient service! Warm and bubbly personalities are a must! Knowledgeable and accurate information skills can improve with training, but personality cannot. We are seeking individuals that are team oriented and take initiative while being friendly and upbeat. We offer competitive benefits, salary, travel reimbursement, and days off. Front Desk Check Job Summary: This individual is responsible for welcoming patients to the practice, treating all patients in a professional and courteous manner, prepping charts, insurance verification, check-in/check-out patients, reviewing patient demographics, and entering new patient information into our EMR system. Occasionally, you may be asked to work overtime or some weekend hours. Pay: Starting from $17 an hour Qualifications Essential Skills and Abilities: Excellent customer service and communication skills. Empathetic personality with concern and respect for patient's needs. Strong data entry skills. Ability to multitask with accuracy and attention to detail. Ability to work as a team member. Experience (preferred): Medical office/receptionist Computer skills Loden Vision Centers requires pre-employment background check and drug screening. Schedule: 8 hour shift Day shift Monday to Friday Ability to commute/relocate: Nashville, TN 37212: Reliably commute or planning to relocate before starting work (Required) Able to travel between locations (Rivergate/Nashville, Gallatin, and Green Hills) as needed

NOW HIRING PATIENT SERVICE COORDINATOR - PRN ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors. As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams. Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home! OUR VISION & VALUES At Blue Cloud, it's our vision to be the leader in safety and quality for pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision. * We cheerfully work hard * We are individually empathetic * We keep our commitments ABOUT YOU You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient. YOU WILL * Greet and register patients and family members * Manage appointments and daily schedule * Manage and provide patients and their families with appropriate forms and informational documents * Provide Customer service * Escalate any issues, questions, or calls to the appropriate parties YOU HAVE Requirements + Qualifications * High School Diploma or equivalent * 2 to 3 years of customer service experience in high-volume dental or medical office setting. * Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively. * Computer skills to include word processing and spreadsheet. Preferred * Strong background in patient care environment * Bilingual (English/Spanish) BENEFITS * We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K. * No on call, no holidays, no weekends * Pay Scale $19-$21/hr

Deliver Excellence. Support Patients. Grow with Us. As a Front Desk Specialist at Elite Sports Medicine + Orthopedics, you'll be the welcoming face that sets the tone for every patient visit. You'll ensure each patient feels valued and supported while keeping our front desk operations running smoothly across multiple locations. This role offers variety, teamwork, and the opportunity to directly impact the patient experience. This full-time position may require travel between our Midtown, Centennial, Green Hills, Brentwood, and Franklin locations throughout the week, Monday-Friday, during standard office hours. Your Mission: To create a seamless and welcoming experience for every patient through attentive service, accurate registration, and collaboration that keeps our care teams efficient and supported. Growth Opportunities: At Elite Sports Medicine + Orthopedics, we believe in growing our team from within. Many of our support staff have advanced into leadership, training, or clinical coordination roles. Your next opportunity starts here. Why Choose Elite Sports Medicine + Orthopedics? Competitive Compensation: Hourly rate based on experience Opportunities for growth and advancement within a respected, physician-led practice Comprehensive Benefits: Medical, Dental, and Vision Coverage - choose from 3 medical plans (PPO or HDHP) Health Savings Account (HSA) with employer contribution 401(k) with employer match Paid Time Off (PTO) and paid holidays Company-paid Life Insurance, AD&D, and Long-Term Disability Employee Assistance Program for confidential support and resources Optional Short-Term Disability and Voluntary Life Coverage Supportive, inclusive work culture that values teamwork and personal growth What You'll Do: Greet patients warmly as they arrive for appointments Accurately enter and verify patient demographic and insurance information Scan and organize patient IDs, insurance cards, and required forms Collect co-pays, deposits, and balances while explaining payment policies clearly Provide coverage for Operator as needed, directing calls and messages professionally Support the Medical Records team by scanning and uploading documents Complete daily front desk and facility checklists Collaborate with providers and administrative staff to ensure a seamless patient experience Uphold HIPAA, OSHA, and company compliance standards Participate in ongoing training, meetings, and special projects Qualifications Qualifications We Are Looking For: High school diploma or equivalent (college or trade school preferred) Experience in a medical office, front desk, or customer service environment Strong computer, phone, and organizational skills Ability to multitask and prioritize in a fast-paced environment Attention to detail and accuracy Excellent written and verbal communication skills Qualities We Are Looking For: Friendly, empathetic, and professional demeanor Calm and composed under pressure Team-oriented and supportive of colleagues Solution-focused with a “can-do” attitude Commitment to providing a positive, patient-centered experience We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, sex, sexual orientation, age, disability, gender identity, marital or veteran status, or any other protected class.

Hilton PEP System Experience a Plus! Must be available weekends and Holidays ESSENTIAL FUNCTIONS: Keeps accurate accounts of cash, checks, and credit transactions Handles confidential information, including guest records, with a high degree of integrity Makes daily deposits (as applicable) Verifies room charges and rates; verifies register has appropriate starting cash Manages daily paperwork including occupancy report; guest list; cash drawer summary; balance sheet; account summary; history file; and housekeeping report. Submits reports to corporate office as appropriate Monitors room availability Blocks rooms and handles guest requests Performs and documents security walks on a regular basis Has a thorough knowledge of emergency procedures and implementation of procedures Prepares continental breakfast on time; replenishes breakfast items as needed Performs duties of a Guest Service Agent May be required to make management decisions in managers absence All other duties as assigned COMPETENCY: To perform the job successfully, an individual should demonstrate the following competencies: Problem Solving - Identifies and resolves problems in a timely manner; Customer Service - Responds promptly to customer needs; Responds to requests for service and assistance; Team Work - Contributes to building a positive team spirit. Diversity - Shows respect and sensitivity for cultural differences; Promotes a harassment-free environment. Organizational Support - Follows policies and procedures including but not limited to, dress code policies Adaptability - Able to deal with frequent change, delays, or unexpected events. Attendance/Punctuality - Is consistently at work and on time. Dependability - Follows instructions, responds to management direction; Completes tasks on time or notifies appropriate person with an alternate plan. Initiative - Asks for and offers help when needed. Planning/Organizing Prioritizes and plans work activities; Uses time efficiently. Professionalism - Treats others with respect and consideration regardless of their status or position. Quality - Demonstrates accuracy and thoroughness; Applies feedback to improve performance; Monitors own work to ensure quality. Quantity - Meets productivity standards; Completes work in timely manner. Safety and Security - Observes safety and security procedures; Reports potentially unsafe conditions; Uses equipment and materials properly.

Join Our Team as a Front Desk Established Patient Team Member! Are you a compassionate and detail-oriented individual with a knack for making others feel welcome and supported? Do you thrive in a dynamic environment where you can play a pivotal role in ensuring seamless patient experiences? If so, we have an exciting opportunity for you! Position: Front Desk Established Patient Team Member Department: Front Desk Established Patient System Employment Type: Full-time Location: 1020 Meb Ct, Mount Juliet, TN 37122 At TruRoots Health Center we are dedicated to providing top-notch healthcare services and a supportive environment for our patients. We believe that every interaction counts and contributes to the well-being of our patients. As a Front Desk Established Patient Team Member, you'll be at the forefront of creating positive patient experiences while ensuring the smooth progression of their care plans. Key Responsibilities: Engage with patients warmly and professionally, guiding them through their visits. Manage appointment scheduling and confirmations using our cutting-edge EHR system. Maintain accurate patient records and documentation for every appointment. Collaborate with the team to ensure a high percentage of kept appointments. Assist patients in completing required paperwork for re-exams and treatments. Cultivate a positive atmosphere while addressing and resolving challenges effectively. Lead daily team huddles to promote productivity and ensure goals are met. Desired Qualities: Empathetic and patient demeanor to provide exceptional patient experiences. Detail-oriented and organized with an ability to manage multiple tasks seamlessly. Effective communicator with a genuine interest in patient well-being. Adaptable and resourceful in handling changes and patient needs. Team player who thrives in a collaborative environment. Skilled at striking a balance between hospitality and assertiveness. Qualifications: High school diploma or equivalent. Previous experience in a healthcare setting or customer service role is a plus. Proficiency in using electronic health records (EHR) systems is desirable. Demonstrated ability to handle patient interactions with professionalism and care. Strong organizational skills and attention to detail. Comfortable leading team discussions and huddles. Benefits: Competitive hourly pay and benefits package. Opportunity for professional growth and development. Positive and inclusive work culture. Meaningful work that directly impacts patient well-being. If you're passionate about patient care, have a knack for organization, and are ready to make a difference in healthcare, we invite you to apply for the Front Desk Established Patient Team Member position at TruRoots Health Center. Join us in creating a welcoming and supportive environment for our patients. To Apply: If you're ready to make a difference and be a key player in transforming lives, we encourage you to apply! Please send your resume and a cover letter detailing how your skills and experiences align with our mission and the Front Desk Established Patient Team Member role. Let's work together to create a healthier and happier future for our patients. Join us at TruRoots Health Center and embark on a rewarding journey of patient empowerment and healthcare excellence!

The Surgical Clinic (TSC) is Middle Tennessee's premier multi-specialty surgical practice, dedicated to utilizing the latest medical technology while prioritizing patient care, convenience, and satisfaction. With over 40 surgeons, our patient-focused clinics are conveniently located, providing access to advanced surgical procedures close to home. Why Join Us? At The Surgical Clinic (TSC), we believe that our people are the heart of our success. As Middle Tennessee's premier multi-specialty surgical practice, we are committed to fostering a supportive, collaborative, and innovative workplace where every team member can thrive. Job Description: The Patient Services Coordinator provides total medical office support including registration and scheduling functions. Manage the reception of patients within the office and by telephone. Obtains patient insurance and demographic information, collects co-pays, collects co-pays, payments, and schedules appointments, including internal and external. Monitor and distribute inbound and outbound documentation whether electronic or paper format. ESSENTIAL FUNCTIONS: Provide excellent customer service to patients, referring physicians, and all callers to the clinic. Answer multi-line phone system courteously; obtain and relay accurate information or transfer calls appropriately. Greet and check in patients and visitors for appointments and meetings, ensuring efficient patient flow and monitoring the waiting area. Collect co-payments, deductibles, and self-pay balances at time of service; reconcile and submit end-of-day financial reports and deposits. Verify patient demographics and insurance; obtain referrals and authorizations prior to visits. Schedule and manage appointments for multiple physicians, including internal and external referrals. Track patient movement in the EMR to ensure continuity of care and prevent missed encounters. Prepare the EMR for upcoming provider visits, including importing necessary records and documentation. Ensure proper documentation and follow-up for canceled or missed appointments. Conduct patient check-in and check-out procedures in accordance with clinic policies. Assist patients with registration and engagement through the Patient Portal. Maintain patient records and process medical record requests in compliance with HIPAA guidelines. Electronically scan and import patient-related documents into the EMR. Distribute outbound correspondence, including dictated notes and letters to referring offices. Perform general administrative tasks such as data entry, copying, faxing, emailing, and mail distribution. Communicate with insurance verification teams for urgent cases, denials, and peer-to-peer requests. Follow standard operating procedures (SOPs) for external follow-ups and documentation. Ensure accurate and timely completion of all MIPS (Merit-based Incentive Payment System) requirements for providers. Maintain confidentiality of patient information and adhere to all organizational policies and procedures. Use internal communication tools (e.g., instant messaging systems) to coordinate with staff. Float or travel to other clinics as needed to support business operations. Perform other related duties as assigned. KNOWLEDGE, SKILLS & ABILITIES: EDUCATION & EXPERIENCE: High school graduate or GED is required. Checked off on competencies for registration and scheduling coordinator functions within 90 days. A minimum of 2 years' experience in a professional office with customer service required. Strong computer skills including Windows file management and MS Office, and e-mail experience. Electronic Medical Records experience preferred or within 90 days. Good verbal and written communication skills. Ability to work productively and effectively in a fast-paced environment. Strong organizational skills and attention to detail. Excellent customer service skills. PHYSICIAL REQUIREMENTS: Able to travel to satellite clinics when necessary. Able to lift 25 pounds.