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Medical receptionist jobs in North Little Rock, AR - 240 jobs

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Medical Receptionist
Front Desk Coordinator
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Patient Account Coordinator
Medical Billing, Receptionist
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  • Scheduling

    Engagemed Inc.

    Medical receptionist job in North Little Rock, AR

    Apply Description Receptionist A receptionist is responsible for performing clerical tasks within an office setting to support daily operations. Their duties include answering and transferring phone calls to coworkers, sorting and delivering mail to coworkers, and greeting visitors when they arrive. A receptionist helps create an environment and culture that enables a company to fulfill their mission to provide excellent client service. They are enthusiastic professionals serving as the first impression of a company. A receptionist is detail-orientated and a personable multitasker. They bring resourcefulness, organization, and exceptional communication skills to the front desk. A receptionist greets visitors and maintains visitor logs, including issuing visitor passes. They respond to internal and external inquiries and distribute accurate information. A receptionist performs some administrative tasks. Supervisory Responsibilities: None Duties/Responsibilities: Keep a safe and clean reception area Assist with simple administrative tasks Handle filing and data entry as requested Lock / Unlock doors during business hours Greet visitors in a professional and friendly manner Answer and direct phone calls / manage switchboard Receive deliveries; notify appropriate coworkers of deliveries Maintain professionalism and confidentiality with all materials Provide general support to visitor; including but not limited to: Direct visitors Notify appropriate coworkers of visitors Maintain security by monitoring logbook and issuing visitor badges Required Skills/Abilities: High school diploma or equivalent Two or more years in similar role OTHER KEY SKILLS: Friendliness Adaptability Dependability Attention to detail Ability to multitask and manage time wisely Working knowledge of Microsoft Office products (Outlook, Word, etc.) Organization skills to keep accurate records and find important information quickly Good verbal and written communication skills to interact with clients, visitors, vendors, and coworkers
    $27k-48k yearly est. 9d ago
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  • Appointment Business Center Scheduler III

    University of Arkansas for Medical Sciences 4.8company rating

    Medical receptionist job in Little Rock, AR

    Current University of Arkansas System employees, including student employees and graduate assistants, need to log in to Workday via MyApps.Microsoft.com, then access Find Jobs from the Workday search bar to view and apply for open positions. Students at University of Arkansas System will also view open positions and apply within Workday by searching for “Find Jobs for Students”. All Job Postings will close at 12:01 a.m. CT on the specified Closing Date (if designated). If you close the browser or exit your application prior to submitting, the application process will be saved as a draft. You will be able to access and complete the application through “My Draft Applications” located on your Candidate Home page. Closing Date: 01/30/2026 Type of Position: Job Type:Regular Work Shift:Day Shift (United States of America) Sponsorship Available: No Institution Name: University of Arkansas for Medical Sciences The University of Arkansas for Medical Sciences (UAMS) has a unique combination of education, research, and clinical programs that encourages and supports teamwork and diversity. We champion being a collaborative health care organization, focused on improving patient care and the lives of Arkansans. UAMS offers amazing benefits and perks (available for benefits eligible positions only): Health: Medical, Dental and Vision plans available for qualifying staff and family Holiday, Vacation and Sick Leave Education discount for staff and dependents (undergraduate only) Retirement: Up to 10% matched contribution from UAMS Basic Life Insurance up to $50,000 Career Training and Educational Opportunities Merchant Discounts Concierge prescription delivery on the main campus when using UAMS pharmacy Below you will find the details for the position including any supplementary documentation and questions you should review before applying for the opening. To apply for the position, please click the Apply link/button. The University of Arkansas is an equal opportunity institution. The University does not discriminate in its education programs or activities (including in admission and employment) on the basis of any category or status protected by law, including age, race, color, national origin, disability, religion, protected veteran status, military service, genetic information, sex, sexual orientation, or pregnancy. Questions or concerns about the application of Title IX, which prohibits discrimination on the basis of sex, may be sent to the University's Title IX Coordinator and to the U.S. Department of Education Office for Civil Rights. Persons must have proof of legal authority to work in the United States on the first day of employment. All application information is subject to public disclosure under the Arkansas Freedom of Information Act. For general application assistance or if you have questions about a job posting, please contact Human Resources at ***********************. Department:ICE | CORE PA Float Department's Website: Summary of Job Duties:The Appointment Business Center Scheduler III (Access Coordinator III) answers telephones and coordinates appointments in a call center environment. The Appointment Business Center Scheduler III plays a crucial role in our organization by supporting patient care activities. demographic . The Appointment Business Center Scheduler III ensures patient access to healthcare services and efficient organizational operations. Qualifications: Minimum Qualifications: High School Diploma/GED. Three (3) years of customer service experience preferably in registration, billing, or scheduling in a healthcare environment. Knowledge of basic medical terminology required. Intermediate proficiency with computers (MS Office Suite preferred). Basic keyboard and telephone etiquette skills. General knowledge of office machines including printers and scanners. Preferred Qualifications: Experience working with EPIC system. Call center experience. Additional Information: Additional Information: Schedules, reschedules, coordinates, and cancels appointments. Inputs and/or updates accurate patient information. Answers telephone in a professional and friendly manner and demonstrates effective communication skills. Communicates accurate and complete information. Must maintain strict confidentiality. Deals with conflicts in a positive and professional manner using careful listening and demonstrates effective service recovery skills. Performs other duties as assigned. Salary Information: $16.33/hr $33,966.40 yr Required Documents to Apply: List of three Professional References (name, email, business title), Resume Optional Documents: Proof of Veteran Status Special Instructions to Applicants: Recruitment Contact Information: Please contact *********************** for any recruiting related questions. All application materials must be uploaded to the University of Arkansas System Career Site ***************************************** Please do not send to listed recruitment contact. Pre-employment Screening Requirements: This position is subject to pre-employment screening (criminal background, drug testing, and/or education verification). A criminal conviction or arrest pending adjudication alone shall not disqualify an applicant except as provided by law. Any criminal history will be evaluated in relationship to job responsibilities and business necessity. The information obtained in these reports will be used in a confidential, non-discriminatory manner consistent with state and federal law. Constant Physical Activity: Frequent Physical Activity: Occasional Physical Activity: Benefits Eligible:Yes
    $34k yearly Auto-Apply 23d ago
  • Front Desk Coordinator - North Little Rock, AR

    The Joint Chiropractic 4.4company rating

    Medical receptionist job in North Little Rock, AR

    Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Part time - Monday, Friday & Saturday *Must be willing to work every Monday, Friday, and most Saturdays * Holiday Pat Pay: $16/hr - $18/hr with lucrative BONUSES What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR JnSLdVI52G
    $16 hourly 3d ago
  • Patient Care Coordinator (Registered Nurse) RN

    Arkansas Hospice, Inc. 3.3company rating

    Medical receptionist job in Hot Springs, AR

    Job Description Full-and Part-Time Employee Benefits Medical, Dental, and Vision Insurance Company paid life insurance policy up to $15,000 FSA and FSA Dependent care Supplemental Insurance such as Short-term disability, Long-Term disability, etc. 401(k) retirement plan with company match Paid time off (PTO) program to total up to 208 hours a year Tuition and certification reimbursement for qualified employees Employee Assistance Program (EAP). Free parking at all locations. Mileage reimbursement for company travel. Compensation Arkansas Hospice offers competitive wages and base our pay rates off each candidate's years of experience. The rates that are listed on the Indeed job site are not ours and are not accurate. POSITION SUMMARY The Patient Care Coordinator supervises assigned team members and coordinates their daily activities including coordination of interdisciplinary plan of care, assignment of patients/families to nursing staff, ensuring provision of appropriate interventions and support for the patient/family/caregiver by identifying their physical, psychological, social, economic and spiritual needs, and participating as an interdisciplinary team leader. QUALIFICATIONS Education: Graduation from an accredited school of nursing; Bachelor of Science in Nursing (BSN) preferred. Licensure: Licensed as a Registered Nurse (RN) in Arkansas Experience: Minimum of three years nursing experience in a hospital, home health agency, hospice, or related program. One-year supervisory experience preferred. Additional Requirements: Valid Arkansas driver's license, personal automobile, auto insurance required. May be required to work flexible hours. PRIMARY RESPONSIBILITIES Supervises assigned team members and coordinates their daily activities. Completes performance evaluations for all assigned staff members on a timely basis. Makes patient care assignments to appropriate team members, including RNs, LPNs, CNAs, Social Workers and Chaplains. Ensures Supervisory Aide Visits are made at least every 14 days by an RN. Maintains up to date census within assigned team in computer and distributes to all departments/employees with a need to know. Communicates with billing department as needed. Ensures IDG team member's caseload is covered during times of absence. May also serve as supervisor, when assigned, for an additional team in time of another coordinator's absence. Assists in the coordination, development and revision of the patient's Plan of Care as needed. Upon referral and request, obtains data on physical, psychological, social, and spiritual factors that may influence patient/family health status and needs. Promotes effective written and verbal communication with patients, families, Interdisciplinary Team members, and other health care providers. Initiates communication with attending physician and other community resources to report changes and coordinate optimal care and use of resources for assigned patients/families. Maintains up-to-date patient records so that problems, interventions, and goals are accurately and clearly stated and changes are reflected as they occur. Promotes education on hospice and hospice care for patients, families, other team members. Teaches families and caregivers appropriate techniques for providing patient care. Uses equipment and supplies effectively and efficiently. Orders supplies, medications, and equipment as needed. Facilitates interdisciplinary team meetings, case conferences and other care planning meetings. Maintains IDT records as assigned. Coordinates medical/nursing student's rotation through Arkansas Hospice, Inc . Serves as a point of contact for university instructors as assigned. Supervises CNAs/RNs/LPNs per state health and federal regulations and Arkansas Hospice policy. Participates actively in Quality Improvement Program. Ensures assigned team members are charting accurately and in accordance with Arkansas Hospice, Inc. policies and procedures. Serves on clinical committees as assigned or requested. Participates in community programs for the purpose of providing education and information about Arkansas Hospice, Inc. services to the community. Rotates clinical administrative on-call to coordinate 24-hour support to direct care on call staff. Communicates with Area Manager as needed to keep him/her informed of any questions/concerns in the office. Acts as RN in charge of office in absence of Area Manager as assigned. In this instance, reports directly to Program Director or VP of Clinical Services/Designee. Assists with new employee orientation. Coordinates orientation schedule with other team members and serves as a mentor to new staff. Implements a system of ongoing evaluation of staff and patient care. Ensures adequate staffing is maintained: Participates in the selection and assignment of staff. Conducts interviews for clinical staff positions as needed. Recommends hiring, retention, and termination of personnel to the Area Manager Maintains strict confidentiality at all times. 26. Utilizes and models excellent customer service skills at all times; seeks opportunities to assist patients, families and co-workers; demonstrates teamwork and cooperation. 27. Accepts direction and follows instructions from supervisor; seeks additional information as needed; works with minimal supervision. 28. Adheres to all organizational and departmental policies and procedures. 29. Continually meets organizational standards for attendance and punctuality; notifies supervisor in a timely manner when employee will be absent or late for work. 30. Attends all required meetings and in-services; seeks opportunities for additional professional development activities as appropriate. 31. Performs other duties as assigned. OFF SITE LOCATIONS: Coordinates referrals and admissions Maintains referral log COMPETENCIES, KNOWLEDGE, SKILLS, AND ABILITIES THIS SECTION DESCRIBES WHAT KNOWLEDGE, SKILLS AND ABILITIES AN EMPLOYEE IN THIS POSITION SHOULD CURRENTLY POSSESS. THIS LIST MAY NOT BE COMPLETE FOR ALL KNOWLEDGE, SKILLS AND ABILITIES REQUIRED FOR THIS POSITION. 1. Knowledge of palliative care with emphasis on symptom control associated with terminal illness and a working knowledge of oncology. 2. Knowledge of the holistic approach toward patient care and the nursing process as it applies to hospice patients and families. 3. Knowledge and acceptance of hospice philosophy and principles of care. 4. Skill in organizing and prioritizing workloads to meet deadlines. 5. Ability to recognize both positive and negative aspects of death and grief. 6. Ability to effectively supervise the work of assigned staff. 7. Ability to communicate effectively both orally and in writing. 8. Ability to communicate effectively with co-workers and other customers. 9. Ability to follow basic safety policies and procedures. 10. Ability to use good judgment and to maintain confidentiality of information. 11. Ability to work as a team player. 12. Ability to demonstrate tact, resourcefulness, patience and dedication. 13. Ability to accept direction and adhere to policies and procedures. 14. Ability to work in a fast-paced environment. This position is designated as a safety sensitive position because it requires the regular handling of confidential and/or proprietary Arkansas Hospice and patient information, performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine. Any lapse of attention could have a significant impact on Arkansas Hospice and/or its patients, and could result in injury, illness, or death. For the safety and health of yourself and others, you must be able to work in a constant state of alertness and concentrate for long periods of time while performing life-threatening procedures, monitoring and/or operating equipment used to perform medical procedures, and/or working with controlled substances and/or medicine #IND123
    $37k-70k yearly est. 22d ago
  • Scheduling Clerk

    Conway Regional Medical Center 4.6company rating

    Medical receptionist job in Conway, AR

    Performs day to day scheduling of procedures including clerical duties when required. Must comply with Conway Regional Health System policies and procedures. Must maintain level of expertise as required by Conway Regional Health System Policy Schedule patients for procedures; assist with clerical functions Qualifications * High School diploma or equivalent * Successful completion of aggression management training prior to completion of orientation
    $23k-30k yearly est. Auto-Apply 30d ago
  • Medical Receptionist/Check In Clerk

    Ideal Staffing

    Medical receptionist job in Little Rock, AR

    Great Little Rock Specialty Clinic adding an addition to their busy front desk. Schedule appointments, verify insurance, Collect Co-pays, Update Patient demographics into EMR, process incoming Referrals Plus! Monday-Friday, 7:30am-4:30pm, Rotates Fridays off at Noon after 90 days! Must have Stable Work History & Great References! Great Group/Benefits! Direct Hire!
    $22k-28k yearly est. 10d ago
  • Receptionist- General Surgery Clinic

    Engagemed

    Medical receptionist job in Little Rock, AR

    Full-time Description Receptionist - Clinic I. Job Summary / Job Purpose Under direct supervision, Receptionist is responsible for performing a variety of general administrative support duties associated with the patient intake process and performs routine duties within the clinic. II.Key Responsibilities Perform patient check-in at the time of visit and completes all paperwork necessary to ensure the admitting process is efficient and all clinic and regulatory policies are in compliance. Answer phone calls and direct them appropriately. Schedule appointments according to office guideline. Obtain accurate patient and insurance information, collecting copays (TOS) and deductible amounts. Copy/scan patient access related hardcopy materials (e.g. ID, referrals, insurance cards, etc.) into the correct location in the electronic medical record. Prepare charts for patient appointments making sure all necessary information is complete. Conduct all functions associated with patient check-out including pricing services, collecting patient responsibility payments and scheduling follow-up appointments. Perform duties involving record filing and retrieval and assisting with the filing of registration documentation in electronic medical records. Confirm next day appointments and alerts patients as to what documentation is needed, including details associated with time-of-service payment. Follow up with patients regarding the Missed Appointment Policy and send out the appropriate communications. Perform other duties as assigned. III. EngageMED Core Expectations At EngageMED, we expect all our employees to live the values of Reverence, Integrity, Compassion and Excellence at work by: Honoring and caring for the dignity of all persons in mind, body, and spirit Ensuring the highest quality of care for those we serve Working together as a team to achieve our goals Improving continuously by listening, and asking for and responding to feedback Seeking new and better ways to meet the needs of those we serve Using our resources wisely Understanding how each of our roles contributes to the success of CHI. IV. Core Job Competencies Core EngageMED Behaviors: The following behaviors have been identified as critical to all staff roles at EngageMED: Teamwork Orientation: works cooperatively & collaboratively with others toward the accomplishment of shared goals. Service Orientation: desire to serve and focus ones efforts on discovering and meeting the needs of internal and external customers. Achieves Results: reflects a drive to achieve and outperform. Continuously looking for improvements. Accepts responsibility for actions and results. Learning and Growth: has a commitment to continuous professional and organizational learning Communication: practices attentive and active listening and can restate opinions of others; communicates messages in a way that has the desired effect. Role-Specific Behaviors: these additional behaviors are necessary in the role: Knowledge of insurance authorization/billing requirements. Demonstrate strong customer service and communication skills. Organizational and time management skills. Proficient computer skills. Knowledge of clinic procedures and regulatory requirements. Possess a strong work ethic and a high level of professionalism. A team player who handles multiple projects simultaneously in a fast paced environment. Skills, Knowledge or Abilities critical to this role: Language Ability: Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures, or governmental regulations. Ability to write reports, business correspondence, and procedure manuals. Ability to effectively present information and respond to common inquiries or complaints from groups of managers, clients, customers, and the general public. Math Ability: Ability to add, subtract, multiply and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Computer Skills: Must be proficient with the Microsoft Office Suite, Internet navigation, database management, desktop publishing, spreadsheet, and graphic presentation packages. V. Job Requirements / Qualifications a. Education / Accreditation / Licensure (required & preferred): High school diploma or equivalent required. b. Experience (required and preferred): 0 1 year healthcare experience preferred. VI. Disclaimers This job description reflects EngageMEDs assignment of essential functions, it does not prescribe or restrict the tasks that may be assigned. Critical features of this job are listed above. They may be subject to change at any time due to reasonable accommodation or other reasons.
    $23k-29k yearly est. 60d+ ago
  • Medical Front Office

    Apex Staffing

    Medical receptionist job in Little Rock, AR

    Medical Front Desk Representative (Full-Time) Specialty Clinic | In-Office | High-Volume Environment A busy specialty clinic in Little Rock is hiring an experienced Medical Front Desk Representative to support daily front office operations. This position is best suited for someone who already understands medical office workflows and can manage patient interactions, scheduling, and insurance verification without hand-holding. Compensation Starting at $17 per hour, with higher pay based on experience Schedule Monday-Friday | 8:30 AM - 5:00 PM In-office role | No nights or weekends What You'll Be Responsible For Managing patient check-in and check-out with accuracy and professionalism Scheduling and maintaining appointments in a high-volume clinic Verifying insurance and ensuring patient information is complete and accurate Collecting co-pays and posting payments correctly Maintaining patient flow while supporting clinical staff Upholding HIPAA standards and protecting patient confidentiality Must-Have Experience Previous experience in a medical front desk or medical office role Hands-on experience with insurance verification and patient registration Comfortable handling payments and front office transactions Ability to multitask and stay organized in a fast-paced specialty clinic Strong communication skills and a professional, patient-focused demeanor Reliable attendance and punctuality This role requires prior medical office experience. Applicants without relevant experience will not be considered. #IND
    $17 hourly 3d ago
  • Dental Receptionist Part-Time (Wakefield Dental Clinic) (6405)

    Little Rock School District 3.9company rating

    Medical receptionist job in Little Rock, AR

    Dental Receptionist Part-Time (Wakefield Dental Clinic) Little Rock School District Wakefield Dental Clinic - Health Services JOB GOAL: The dental receptionist supports the premise that every student is entitled to a Free and Appropriate Education by providing expertise and oversight for the provision of school health services and the promotion of health education, allowing the student to develop capacity for lifelong achievement and optimum health. TERMS OF EMPLOYMENT: Ten (10) Month (203 Days) contracts.Twelve (12) hours per week . Pay ### Grade ###. NOTE: Precise placement within the salary range will be determined based upon education and experience. Position dependent on grant funding. FLSA: Non-exempt QUALIFICATIONS: Minimum of a High School diploma or equivalent required. Experience: Familiarity with dental terminology,Eaglesoft, and eschool preferred. Customer Service Skills: Must be capable of interacting effectively with administrators, teachers, staff members, students, parents, and the general public using respectful, tactful and helpful customer service. Must have demonstrated competency in standard office administration programs such as Microsoft programs, including Word and other microcomputer applications. Strong organizational skills, attention to detail, and multitasking skills. Work cooperatively with others. Interpersonal skills; using tack, patience, and courtesy. Maintain confidentiality and utilize discretion in all communications. ESSENTIAL DUTIES & RESPONSIBILITIES: The following statements of duties and responsibilities are intended to describe the general nature and level of work being performed by individuals assigned to this position. These statements are not intended to be an exhaustive list of all duties and responsibilities required of all personnel within this position. Schedule dental clinic appointments; ensure a full schedule. Check Medicaid eligibility status for scheduled patients. Communicate with patients and their families as needed. Greet patients, check them in/out, and make them feel comfortable. Answer, screen, and direct phone calls and messages. Update patient files and manage digital records. Verify insurance, process claims, collect payments, and help with treatment plan coordination. Requirements are representative of minimum levels of knowledge, skills and/or abilities. To perform this job successfully, the incumbent will possess the abilities or aptitudes to perform each duty successfully. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. Mental Functions, Physical Requirements, and Working Conditions: While performing the duties of this job, the employee is regularly required to sit, stand, walk, go up and down stairs, use a telephone and write. Occasionally the employee must lift and/or move up to twenty (20) or more pounds. This position requires accurate perceiving of sound, near and far vision, depth perception, handling and working with educational materials and/or objects, and providing oral information. Must have the ability to work for the duration of the daily contracted time period, and to be physically present and at assigned work, with only infrequent unexcused absences, during the contract year. Additional technical skills, knowledge, and abilities may be recommended by immediate supervisor and approved by the Human Resources Director.
    $24k-30k yearly est. 32d ago
  • Patient Care Coordinator (PCC)

    Healthy Connections, Inc. 3.0company rating

    Medical receptionist job in Little Rock, AR

    Be the first smile our patients see. Do you thrive in a fast-paced, people-centered environment where every interaction matters? Are you naturally welcoming, organized, and motivated to make a difference in someone's day? Healthy Connections is seeking a Patient Care Coordinator who will serve as the face of our Hot Springs clinic and a vital part of our patients' experience from the moment they walk through the door. As a Patient Care Coordinator, you'll do more than manage appointments-you'll play a key role in creating a positive, supportive atmosphere for our patients and their families. You'll handle a wide range of administrative tasks, including greeting patients, answering phones, scheduling appointments, updating electronic health records, verifying insurance, and collecting payments. You'll work closely with a team of providers, nurses, and other coordinators to ensure each patient has a smooth and welcoming experience. Most days are fast paced with a steady flow of patients, making teamwork and communication essential. Comprehensive training will be provided to help you succeed in this role. Whether you're new to healthcare or bringing experience from another customer-facing role, you'll be supported every step of the way as you learn our systems and procedures. If you've worked in customer service, retail, or other fast-paced environments where communication, multitasking, and professionalism are key, you already have a strong foundation to thrive here. Key Qualities for Success: * You lead with empathy and kindness, especially in stressful situations. * You communicate clearly and professionally with patients of all backgrounds. * You can juggle multiple tasks without losing attention to detail. * You're solution-oriented and know how to create a calm environment even when it's busy. Qualifications: * High school diploma or equivalent. * Two years of experience in a medical office or similar customer-facing role. * Strong communication and organizational skills. * Familiarity with Microsoft Office and electronic medical records systems. * Ability to travel to multiple locations, as needed. * Preferred: Bilingual (English/Spanish). Equal Opportunity and Civil Rights Statement Healthy Connections, Inc. is an Equal Opportunity Employer and Provider. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, or any other characteristic protected by federal, state, or local laws. If you wish to file a Civil Rights program complaint of discrimination, complete the USDA Program Discrimination Complaint Form, found online at ************************************************** or at any USDA office, or call ************** to request the form. You may also write a letter containing all of the information requested in the form. Send your completed complaint form or letter to us by mail at U.S. Department of Agriculture, Director, Office of Adjudication, 1400 Independence Ave., S.W., Washington, D.C. 20250-9410, by fax ************** or email at ***********************. Growth Opportunities: Opportunities for growth within the organization are available for team members who demonstrate strong performance, reliability, and a commitment to our mission. While this is an entry-level role, it can serve as a starting point for those interested in building a career in healthcare administration. Benefits: * Competitive salary * Medical and dental insurance * 401(k) with company match * Paid vacation and sick leave * Four-day workweek * Additional employee wellness and support programs About Healthy Connections Healthy Connections is a Federally Qualified Health Center (FQHC) that has been providing quality medical, dental, and behavioral health services to the communities of Western and Central Arkansas for more than 25 years. Our mission is built on three core pillars: Community, Compassion, and Excellence. We serve patients of all ages, regardless of insurance status or ability to pay, and are committed to making healthcare accessible and comprehensive for everyone. Join Healthy Connections and become part of a team that's been caring for Arkansas communities with compassion, community, and excellence for more than 25 years. To apply, fill out the form on this page.
    $24k-31k yearly est. 60d+ ago
  • Insurance Authorization Specialist

    Lifeline Vascular Care

    Medical receptionist job in North Little Rock, AR

    Part Time Insurance Authorization Specialist At Lifeline Vascular Care, we provide the highest quality, most comprehensive and up-to-date care for our patients. Our employees are talented, passionate health care professionals who know how to provide excellent patient care and customer service. We look for people who have a strong work ethic with a positive outlook and team-work attitude with the skills to match. We are seeking a qualified Insurance Authorization Specialist for immediate placement in our Vascular Access Center, located in Little Rock, Arkansas . The ideal candidate will have 1 year experience in a healthcare setting. The Insurance Authorization Specialist will verify patient insurance coverage, obtain pre-authorizations and Primary Care Provider referrals, schedule patient appointments, coordinate the patient intake process and provide administrative support to the center. This is a challenging, fast-pace job with Monday to Friday schedule, NO nights and weekend shifts. Access Center hours Monday - Friday, 7 am to 4 pm. Our employees enjoy a great work/life balance and a highly supportive team environment. We offer competitive pay commensurate with experience and an excellent benefits package including the following: Health, Dental and Vision Insurance Basic Life and Disability Insurance Whole Life, Group Accident and Hospital Indemnity Flexible Spending Account or HSA available 401(k) with Employer match Paid Holidays and a generous Paid Time Off Plan Employment at Lifeline Vascular Care is contingent on successful completion of pre-employment screening and background check. Responsibilities and Duties: Verifies insurance eligibility, obtains PCP referrals and authorizations for each insurance the patient has in advance of every appointment and documents communication with insurance companies in the scheduling system. Correctly selects appropriate insurance payors in the patient's electronic chard and prioritizes accurately for billing. Works closely with the ROPS department on billing. Verifies and enters accurate patient demographic information into the scheduling system. Schedules appointments to maximize patient service and optimize patient schedule. Prioritizes incoming referrals and accommodates same day emergency add-on procedures. Provides appointment reminder calls in advance of appointments and track no-show or cancellations. Completes patient registration and check-in procedures. Serves as liaison between physicians and referring facilities ensuring medical procedure results are forwarded to dialysis facility and or referring physician. Performs administrative support activities including answering and routing calls, correspondence, filing, faxing, mailing Participates in community education activities and programs Other duties as assigned. Monitor and maintain adequate inventory of medical supplies Assist in scheduling patients for vascular access procedures and provide assistance in transporting patients within the center Participate in community education activities regarding the Access Center Experience: Insurance Authorizations : 1 years (Preferred) Lifeline provides equal employment opportunities (EEO) to all employees and applicants for employment regardless of race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Lifeline Vascular Care complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Please submit resume on our online application site.
    $25k-36k yearly est. 60d+ ago
  • Medical Receptionist: Full-Time

    Primecare Medical Clinic 4.4company rating

    Medical receptionist job in Sherwood, AR

    Receptionist OUR VISION We are here to Glorify GOD by means of radically improving Patient Care in an environment that promotes the flourishing of our employees and to inspire others to take up the same cause. Together, we aim to: * Set Others up for Success * Inspire Others: Dont just bring your best game, bring others best games * Take Initiative: Action is better than inaction; See a problem, do something about itwe trust you * Innovate: Bring ideas, embrace change If youre bringing to the table: * High school diploma or equivalent * Excellent customer service and communication skills * Fantastic critical thinking skills * Patience, sound judgment, and discretion dealing with confidential information * Top-notch organizational and multitasking skills * Knowledge of medical terminology, regulations, and medical office procedures * Functional grasp of the English language for reading and writing using proper grammar * Experience with basic computer data entry Then PrimeCARE offers you: * A stellar culture based around moral integrity and mutual trust * Flexible working hours to allow you to care for patients with us and enjoy your time away to the fullest * Growth mindset toward continually improved patient Quality Care * Great leaders dedicated to helping you succeed and grow Working with PrimeCARE, you will get to: * Care for patients demographic data via EMR (electronic medical record) * Assess patient health insurance benefits and collect payments * Schedule patient appointments * Answer and direct calls with compassion and efficiency * Maintain the lobby and patient waiting area(s), cleaning spills if needed * Ensure visitors are properly documented and monitored * Manage personal cash drawer for patient payments with trustworthy behaviors Reporting structure: * Report to Reception Team Leader and Clinic Manager * We expect you to work with your teammates to help each other comply with policies and procedures. Work schedule and conditions, travel required, physical requirements * Working hours/schedule requirements * Clinic hours: 8-8M-F, 10a-5p Sat, 1p-5p Sun * FT: Work a minimum of 30 hours per week, up to 40 or above, depending on clinic needs * PT: Work up to 30 hours per week, occasionally more, depending on clinic needs * Expect to work some evenings every week (up to three 12-hour shifts) and approximately two (2) full weekends per month * Attendance will be required at staff meetings on a monthly basis outside of regular working hours (generally, early morning) * Travel: Travel may occasionally be required to attend trainings, meetings, or to cover for teammates at other locations in Central Arkansas (generally, at other PrimeCare clinic locations) * Physical requirements & General working conditions??????? * Limited to moderate risk of occupational exposure to blood-borne pathogens and other potentially infectious materials * High traffic work area, high level of patient and employee interaction * Quiet to moderate noise level from electronic/machine, telephone, and vocal noise * Employee will be required to speak to and listen to others in person and via telephone * Employees will be required to process, remember, and comply with changes in processes and protocols with or without advance warning * Majority of time may be spent sitting in front of a computer, using hands and fingers to perform job tasks; some reaching is required; many job functions require repetitive motion * Vision abilities required to perform this job include close vision and peripheral vision * Employees will rarely be asked to lift anything above 25lbs * Very occasional exposure to moving mechanical parts (i.e., fax machine toner cartridge replacement, etc.) * Reasonable accommodations may be made to enable people with disabilities to perform the essential job functions FLSA Status: Hourly Non-Exempt This job description is intended to convey information essential to understanding the scope of the job and the general nature and level of work performed by job holders within this job. It is not intended to be an exhaustive list of qualifications, skills, efforts, duties, responsibilities or working conditions associated with the position, but rather a way for the employee to take initiative as part of the PrimeCARE team. All PrimeCare employees are expected to help his/her co-workers in creating a balanced and servant-hearted working environment. Date
    $20k-25k yearly est. 13d ago
  • Medical Receptionist- PRN

    Our Team Is Growing

    Medical receptionist job in Beebe, AR

    Baptist Health Urgent Care is looking for experienced Medical Receptionists to join our team in Beebe, AR. The Medical Receptionist will be responsible for greeting patients, activating patient files and providing support to patients and medical staff. KEY RESPONSIBILITIES: The following duties and responsibilities generally reflect the expectations of this position but are not intended to be all inclusive. Other duties may be assigned. • Welcome all patients and visitors by greeting them in person, answer inquires and direct them through the registration process • Answer multi-line phones, filing, faxing, scanning documentation and completing daily patient callbacks • Check in and discharge patients, assist clinical staff and close the office at the end of each shift • Collect all insurance information, verify patient demographics, process payments, post patient balances and complete phone sheets • Maintain a neat and clean work environment and professional appearance • Adhere to all relevant health and safety procedures WHAT'S THE SCHEDULE? Full-time team members work a rotating 36-40 hour/week schedule, consisting of 12-hour weekday shifts and every-other weekend. Our PRN (per diem) team members are scheduled on an as-needed basis. WHAT'S REQUIRED? • High school diploma or equivalent • Knowledge of basic computer software and the ability to learn electronic medical records • Prior experience in a medical office setting is preferred FULL-TIME BENEFITS INCLUDE: • Competitive Salary • Medical, Dental, and Vision Options • Retirement savings plans • Paid Time Off • and MORE! PRN BENEFITS INCLUDE: • Competitive Salary • 401K plan with company contribution • No-Cost Office Visits and generous discounts on some billable services ABOUT BAPTIST HEALTH URGENT CARE: Baptist Health Urgent Care, now with 23 locations in Arkansas, is an affiliate of Urgent Team, one of the largest independent operators of urgent and family care centers in the Southeast. The Urgent Team Family of Centers provides quality and affordable family healthcare at more than 80 locations under eight brands. Baptist Health Urgent Care's convenient, walk-in centers provide a range of healthcare services including treatments for injuries and illnesses, occupational health and wellness care. The centers are open seven days a week: Monday through Friday, 8 a.m. to 8 p.m., Saturday, 8 a.m. to 4 p.m., and Sunday, 1 p.m. to 6 p.m. Additionally, all Baptist Health Urgent Care centers are Accredited Care Centers - a designation from the Urgent Care Association which recognizes the company's commitment to safety, quality, and scope of services.
    $22k-28k yearly est. 4d ago
  • Patient Engagement Specialist

    Alsos Behavioral Management

    Medical receptionist job in Morrilton, AR

    Schedules: 2nd shift M-Th and every other weekend 3pm-11:30pm 3rd shift F-M 11pm-7:30am Compensation: $16-$18 We're looking for someone who is excited to join our passionate, authentic, and courageous team. We're uncompromising in the pursuit of excellence: our core values are more than just words on a page - we live and breathe them. To work at our company is to make a promise to help our patients achieve their wildest dreams. Our company operates residential treatment programs for individuals with substance use disorder. We seek not merely to restore sobriety, but to transform our patients' lives. We believe treatment should be local, individualized, holistic, and relational. We're growing rapidly and looking for the right people to grow with us. Summary The Patient Engagement Specialist (PES) is the main staff point of contact for patients in early recovery, helping to create a safe, structured, and supportive treatment environment. The PES leads non-clinical group activities, monitors patient movement, resolves interpersonal conflicts, and supports daily operations. Ideal candidates are calm under pressure, value structure and consistency, and are deeply committed to supporting recovery. Responsibilities Serve as a primary point of daily support and accountability for patients in treatment Monitor patient movement and enforce program rules and safety standards Lead non-therapy enrichment activities including light fitness, guided meditation, and peer-led discussion groups Facilitate or supervise trips to off-campus 12-step meetings and community events Support and monitor communal areas, including the courtyard and meal rooms Mediate and de-escalate patient conflicts using calm, professional communication Assist with minor cleaning duties and promote a respectful, orderly facility environment Drive patients to meetings or events as needed (in the absence of a designated driver) Document observations and communicate with clinical or leadership staff as needed Model professionalism, accountability, and emotional composure at all times Participate in team meetings, training, and ongoing development Qualifications High School Diploma, GED, or equivalent experience Minimum 1 year of experience working with behavioral health or substance use populations strongly preferred Valid, unrestricted driver's license with a clean record (minimum 3 years preferred) Demonstrated ability to remain calm and professional in high-stress or crisis situations Ability to de-escalate interpersonal conflict and set consistent boundaries Physically able to intervene in emergency situations, including lifting or running if necessary Crisis intervention training strongly preferred Strong interpersonal skills with the ability to gain patient trust and foster respect Passion for recovery and commitment to a drug-free lifestyle Authorization to work in the United States required We respect the time and energy it takes to apply for the next step on your career path, so we will make every effort to contact you quickly after receiving your application. Thank you for your consideration and interest in working with us.
    $16-18 hourly 12d ago
  • Patient Service Representative

    Relatecare 3.9company rating

    Medical receptionist job in Sherwood, AR

    We are currently recruiting for roles starting in the new year! About us RelateCare is based in America and Ireland. In the USA, We have branches in Cleveland, Ohio and Arkansas, Sherwood. RelateCare is an expert in providing innovative consulting, administrative, and clinical support solutions to our client partners, allowing them to concentrate on direct face-to-face patient care. Our goal is to connect patients, providers, and caregivers to the right care, at the right time, in the right place resulting in exceptional experiences and outcomes for patients and providers. Our work environment includes: Modern office setting Wellness programs Growth opportunities We are hiring for a Patient Service Representative to provide administrative and clinical support for our growing team. The ideal candidate has a minimum of two years of administrative experience, and must be able to accommodate flexible scheduling. You should be able to work independently, handle multiple tasks at once and be a strong communicator with strong interpersonal skills. We're looking for candidates who understand the importance of working efficiently, while always putting the needs of our patients first. This position will require regular contact with patients, so successful candidates must be committed to providing both excellent service and compassionate care. Shift available: between 7am - 7pm, Monday to Friday, 9am - 2pm Saturdays Responsibilities: Listening to the questions of the customers and advising them about the products or services. Capturing data from the patient Allotting time to each customer equally. Dealing with medical insurance companies. Answering the phone calls and email inquires. Advising the customers about insurance plans. Scheduling appointments for the Patient Candidates will need to be able to assist patients in fluent English - Bilingual Spanish speakers also welcome to apply
    $29k-34k yearly est. 60d+ ago
  • Medical Billing

    Arkansas Central Primary Care

    Medical receptionist job in Cabot, AR

    Full-time Description Job Purpose: To handle all aspects of medical billing. Keeping a clean accounts receivable. Primary Focus: Regularly work Accounts Receivable (A/R) to ensure timely payments Manage past-due accounts monthly, documenting follow-up activity and payment arrangements. Work collection accounts weekly. Submit delinquent accounts to collections following internal policies and timelines Ensure statements are generated and uploaded to the clearing house weekly. Take billing calls from patients. Respond to billing questions and resolve concerns with clarity and professionalism. Work all denial claims from EOBs in a timely manner. Correct/re-submit denied claims. Communicate with insurance companies regarding outstanding or denied claims. Work claim rejections in a timely manner. Keeps work area clean and neat. Keeps equipment operating by following operating instructions; troubleshooting breakdowns; maintaining supplies; performing preventive maintenance; reporting when repairs are needed. Maintains safe, secure, and healthy work environment by following standards and procedures; complying with legal regulations. Maintains patient confidence and protects operations by keeping patient care information confidential. Enhances health care practice reputation by accepting ownership for accomplishing new and different request; exploring opportunities to add value to job accomplishments. Conforms to all clinic policies outlined in the employee manual or received verbally from asupervisor. Provide professional customer service to internal and external customers. Works as team player. Greets patients and visitors in a friendly and helpful manner. Treats staff, physicians, and patients with respect. Performs any other task assigned Additional Duties as Needed: Process refunds when needed. Ensure all CPT/ICD codes and current fees are correct within the system and request changes if needed to the administrator. Post daily charges Post insurance and patient payments. Requirements Skills/Qualifications: Vast knowledge of medical billing and coding. Procedural Skills, Documentation Skills, Interpersonal Skills, Verbal Communication, Multi-tasking Skills, Planning, Dependability, Teamwork, Time Management, Customer Service Skills and being Detailed Oriented. Past Primary Care medical billing experience preferred.
    $25k-31k yearly est. 60d+ ago
  • Front Desk Receptionist

    Kids Aba Services

    Medical receptionist job in Conway, AR

    Job Purpose: - The Front Desk Receptionist at KIDS ABA SERVICES is responsible for providing a welcoming and organized environment for all visitors and staff. This role is crucial in ensuring smooth operations by managing front desk activities, assisting with administrative tasks, and supporting staff needs. Key Responsibilities: - Greet parents and visitors warmly as they arrive at the front desk. - Assist staff with break coverage to ensure continuous service. - Ensure all visitors complete necessary documentation, such as HIPAA and BAA forms. - Run errands as necessary to support clinic operations. - Assist with schedule changes and updates to maintain accurate appointment records. - Keep the clinic organized and tidy to ensure a professional environment. - Perform other duties as assigned to support the clinic's needs. Qualifications Required Education: - High school diploma required Preferred Education: - Associates degree preferred Required Experience: - 2+ years of experience in a front desk or receptionist role - Experience in a healthcare or clinic setting is advantageous Required Skills and Abilities: - Proficiency in Microsoft Office Suite (Word, Excel, Outlook) - Familiarity with Google Workspace (Docs, Sheets, Calendar) - Excellent communication and interpersonal skills - Strong organizational skills with attention to detail - Ability to multitask and manage time effectively - Customer service-oriented mindset - Ability to maintain confidentiality and handle sensitive information - Flexibility to run errands and adapt to schedule changes
    $23k-29k yearly est. 5d ago
  • Front Office Receptionist and Patient Intake

    Arkansas Dental Centers

    Medical receptionist job in Conway, AR

    Front Office Receptionist and Patient Intake Objective: Keep the patient experience flawless from check in to check out. Professionally greet and help patients on the phone and in person. Coordinate and organize appointments, complete patient intake accurately as well as facilitate the efficient running of the dental office. Supervisor: Team LeaderDuties to include, but not limited to:Opening of the office: Including reception room and all common areas to the front. Patients' restrooms are clean and stocked. Preparing the waiting room. Watering and cleaning of plants (if any). Sorting through the old magazines.Prep and participate information for morning huddle.● Greet patients ● Check voicemail/e-mails and pass out messages as needed. Return messages and post all call notes in patients as needed. ● First line of communication for the patient calls. Answer all calls by the third ring. Must keep an upbeat tone when speaking to a patient. ● Responsible for changing the status including broken appointments and cancellations and fill open spots as a result of no shows and cancellations ● Maintain and manage patient records in compliance with privacy and security regulations ● Respond and comply to requests for information ● Schedule patient appointments and keep the schedule as full as possible ● Sort and distribute incoming and outgoing mail ● Maintain a professional reception area ● Safeguard patient privacy and confidentiality ● Any other duties that the team leader may need ● Update front staff on daily task as needed ● Confirm upcoming appointments and recalls according to office protocol ● Check daily appointment schedule and schedule prep for following day ● Arrange patient charts for next day appointments ● Go through routing slips at the end of the day and check for changes. Check ledger with routing slip to make sure it was posted and make sure the next appointment has been made; re care and/or fillings. Put rout slips with end of day sheets. ● Work Recall, outstanding treatment reports ● Daily Deposits completed no later than 1pm the following day ● Prepare paperwork for each patient coming in prior to patient appt time ● Assist patients to complete all necessary forms and documentation ● Verify and update patient information ● Inform patients of dental office procedures and policy ● Register new patients according to established office protocols and enter all relevant patient information into data system ● Send any past dues or co-pays before the appointment to appropriate clinical staff. ● Mark the patient ready and put up routing slip. ● Get copies of photo ID and medical/dental insurance cards. Update any changes. If new patient, enter all paperwork. ● Scan paperwork into the patient notes.Check Patients Out:● Check for existing balances that need to be collected on account ● Schedule next appt as needed ● Collect all monies owed for services Education and Experience● General education degree or high school diploma ● Knowledge of dental terminology, procedures and diagnosis ● Knowledge of computer and relevant software applications ● Knowledge of general administrative and clerical procedures ● Working knowledge of dental insurance Key Competencies● Communication skills ● Information collection and management ● Planning and organizing ● Accuracy ● Customer service skills ● Team work ● Initiative ● Adaptability ● Confidentiality Founded by Dr. Chad Matone, D.D.S. in 2014, Arkansas Dental Centers seeks to improve the oral health care experience for both patients as well as doctors. We are comprised of a network of 14 independently operated practices throughout Central and Southeast Arkansas. We work hard to maintain collaborative efforts among our doctors and staff and pride ourselves on high quality patient care.
    $23k-29k yearly est. Auto-Apply 3d ago
  • Veterinary Hospital Receptionist

    Petco Animal Supplies Inc.

    Medical receptionist job in Bryant, AR

    Create a healthier, brighter future for pets, pet parents and people! If you want to make a real difference, create an exciting career path, feel welcome to be your whole self and nurture your wellbeing, Petco is the place for you. Our core values capture that spirit as we work to improve lives by doing what's right for pets, people and our planet. * We love all pets like our own * We're the future of the pet industry * We're here to improve lives * We drive outstanding results together * We're welcome as we are Petco is a category-defining health and wellness company focused on improving the lives of pets, pet parents and Petco partners. We are 29,000 strong and operate 1,500+ pet care centers in the U.S., Mexico and Puerto Rico, including 250+ Vetco Total Care hospitals, hundreds of preventive care clinics and eight distribution centers. We're focused on purpose-driven work, and strongly believe what's good for pets, people and our planet is good for Petco. Position Purpose: The purpose of this position inherently involves providing excellent customer care to our Petco full-service Vetco Total Care hospital clients. The Concierge represents the mission and values to all customers and is typically the first and last person a client encounters when entering our hospital. The Concierge is responsible, like all team members, for fostering cohesion and motivation within the practice. All hospital partners are responsible for performing duties in a way that creates an environment in which: * The patient's needs always come first. * Every team member understands that they have the power to do what it takes to create an exceptional customer and patient experience. * Contentious issues are dealt with and resolved as they occur, or as soon as is possible. * exceptional teamwork and commitment to shared goals benefits the entire organization. Essential Job Functions The incumbent must be able to perform all the following duties and responsibilities with or without reasonable accommodation: * Assume primary responsibility for answering the practice phone and routing calls appropriately. * Maintain hospital appointment calendar including scheduling appointments from callers or visitors and reviewing on-line bookings. * Greet all visitors to the practice; greet clients and patients by name as they arrive for appointments and notify technical staff when they arrive. Monitor wait times and make accommodation as necessary during peak/busy times, or when medical staff is dealing with an emergency situation. * Participate in the training of new staff members and general dissemination of knowledge as required. * Ensure that the waiting area is consistently cleaned (including using special disinfectants in the case of the presence of suspected contagious disease) and well-stocked with appropriate materials. * Confirm all appointments by client's preferred communication method (phone, email, text) the prior day, and make necessary adjustments. * Possess basic understanding of practice logistical specifics in order to provide backup support to technical staff when rooms need to be loaded or patients need to be discharged and primary staff members are otherwise occupied. Other Duties and Responsibilities Perform additional duties as assigned Nature of Supervision In all activities related to the care and handling of patients and clients, the Hospital Concierge will take direct supervision from the Hospital Office Manager and Hospital Leader on Duty Planning and Problem Solving Like all team members, the Concierge plays a crucial role in ensuring that day-to-day operation of the hospital is efficient and provides an optimal experience for our patients, and clients. The Concierge has the primary responsibility of consistently ensuring that the hospital workflow is optimized, which may require rescheduling appointments as well as maintaining an open line of communication with clients who are present in the practice and may need to wait longer than expected due to unforeseen circumstances (emergencies, etc.). The Concierge must ensure that the scheduled appointment duration is situation-appropriate (i.e. consider number of pets, sick/vs. well, etc.). This role is unique in the hospital in that the Concierge will often be the first or last person dealing with upset or even potentially unhappy clients. This role requires an individual who is compassionate yet adaptable and flexible, and capable of not only doing what it takes to make the client's and pet's experience in our hospital optimal but also ensuring that the medical staff can focus on delivering excellent care. At times when these goals may seem to be at odds, it is the job of the Concierge to formulate strategies that accomplish both. Impact This position will impact the organization by contributing to the growth of productive practice while focusing on a high-quality standard of care. From an overall hospital organizational standpoint, this position is critical to ensuring that our client's first and last impressions of our facility and staff are optimal. Supervisory Responsibility This position has no immediate supervisory duties. Education/Experience * High school diploma is a requirement. * Must have at least 1 year's previous experience working in veterinary practice or a customer-facing role in another organization. * Must have excellent written and verbal communication skills. * Must be compassionate and sympathetic and be able to maintain a professional attitude and demeanor during emotional and stressful situations. * Must have exceptional telephone and computer skills. * Must be a team player willing to learn new techniques and treatments, offer creative ideas, and accept change. * Preferred: Previous experience using a Practice Management System Competencies: Completed by Total Rewards Department Work Environment: Job duties are to be conducted in the Vetco Total Care full service veterinary hospital. This position may involve bending, kneeling, lifting (up to 30 pounds, as necessary) and standing for long periods of time. A large amount of this partner's time will be spent in direct contact with clients and their pets. Contacts This position will regularly communicate with clients, veterinary specialists, and companies that provide products and/or services that the practice utilizes. Petco Animal Supplies, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, protected veteran status, or any other protected classification. To translate this webpage to Spanish or other languages on your internet browser click the translate button to the right of your browser address bar. Additional instruction can be found here: ************************************************************************************ Para traducir esta página web al español u otros idiomas en su navegador de Internet, haga clic en el botón de traducción a la derecha de la barra de direcciones de su navegador. Puede encontrar instrucciones adicionales aquí: ************************************************************************************
    $22k-28k yearly est. 60d+ ago
  • Veterinary Receptionist

    Alliance Animal Health 4.3company rating

    Medical receptionist job in Benton, AR

    Benton Veterinary Hospital is a well-established, progressive, fast paced three doctor general small animal practice located in Benton, Arkansas. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, Urgent Care, High Speed Dentistry, Cryotherapy, In-House Diagnostics, Therapy Laser, Acupuncture, and more. To learn more about us click here. Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred, general receptionist experience required * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information We offer our staff: * Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc) * Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * *Note - some benefits may only be available to or vary slightly for full time employment status vs part time status. * For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************ #SS2
    $21k-26k yearly est. 4d ago

Learn more about medical receptionist jobs

How much does a medical receptionist earn in North Little Rock, AR?

The average medical receptionist in North Little Rock, AR earns between $20,000 and $31,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.

Average medical receptionist salary in North Little Rock, AR

$25,000

What are the biggest employers of Medical Receptionists in North Little Rock, AR?

The biggest employers of Medical Receptionists in North Little Rock, AR are:
  1. Ideal Staffing
  2. Arkansas Urology
  3. Prime Care
  4. PrimeCare Medical
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