Medical receptionist jobs in Oakleaf Plantation, FL - 241 jobs
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Medical Receptionist
Front Desk Coordinator
Front Desk Receptionist
Patient Representative
Patient Service Coordinator
Veterinary Receptionist
Medical Front Office Receptionist and Scheduler
Advanced Medical Centers 4.2
Medical receptionist job in Jacksonville, FL
Description Advanced Medical Centers is a premier provider of comprehensive physical medicine services, neuropathy treatment options, spinal decompression and men's health and wellness. We are seeking a customer-focused dynamic individual to join our team as a Medical Front Desk Receptionist and Patient Educator. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations.
Salary: $19.00 - $23.00 per hour base pay
We also offer PTO after 90 day probationary period, performance based commission, and bonuses.
This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, scheduling appointments.
Responsibilities:
● Answering Phones:
* Greet patients and answer incoming calls promptly and professionally.
* Provide information about clinic services, appointment availability, and general inquiries.
* Direct calls to appropriate staff members or departments as needed.
● Checking Patients In:
* Welcome patients warmly as they arrive for their appointments.
* Verify patient information and update records as necessary.
* Ensure patients complete necessary paperwork and forms accurately and efficiently.
● Checking Patients Out:
* Process payments for services rendered, including copays, deductibles, and other fees.
* Provide receipts and documentation for patient transactions.
* Schedule follow-up appointments as needed and provide appointment reminders.
● Collecting Fees for Services:
* Explain billing and payment options to patients and assist with financial arrangements as
needed.
* Maintain accurate records of payments received and reconcile cash at the end of each
day.
● Scheduling Appointments:
* Manage appointment scheduling software to book and confirm patient appointments.
* Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
* Follow up with patients to reschedule missed appointments and fill cancellations
promptly.
● Patient Education and Case Management:
* Educate patients and their spouse about their chronic condition with provided tools.
* Help patients choose a recommended care plan and determine payment options.
* Weekly online training required and training in Tampa 2 days every 6 weeks strongly encouraged. More Requirements/Responsibilities Requirements:
FOLLOW THE DIRECTIONS IN THIS POST TO BE CONSIDERED
IF YOU DO NOT leave the voice message as instructed YOU WILL NOT be considered.
* Well spoken and professional appearance.
* Ability to handle our scheduling and patient care software systems.
* Prior experience in a medical office is highly desirable.
* Pre-hire assessments to be completed linked here: ************************************************************************************************
You will need to leave a voice message for the hiring manager stating why you are a great candidate for this position. **************
Some of these requirements are designed to demonstrate your ability to follow directions
There are three assessments that will have to be completed prior to consideration for an interview. You may need to cut and paste the web URL into your browser.
DO NOT COMPLETE THE SAME ASSESSMENT MULTIPLE TIMES
There is a pre-hire assessment that will need to be filled out here:
https://www.office-testing.com/candidate?TypeTest=PRESELECT&ID=1473&crc=**********3221385
There is a Recrutec assessment here:
https://www.office-testing.com/candidate?TypeTest=RECRUT&ID=1473&crc=**********3221385
There is a PSS assessment here:
https://www.office-testing.com/candidate?TypeTest=PSSA&ID=1473&crc=**********3221385
Do not forget to leave a VOICE message at ************** Special Instructions Please do not send any emails, resumes, or call directly to our offices.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which SHOULD include a Resume, a voice message left at ************** detailing why you are a great fit for this position, and a Cover Letter. There are three assessments that will have to be completed prior to consideration for an interview. Links to all here: ************************************************************************************************
You may need to cut and paste the web URL into your browser.
Do not forget to leave a VOICE message at **************
Press the Apply button to get started now. If you don't already have a ZippyApp account, follow the on-screen instructions to create one.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$19-23 hourly 52d ago
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Medical Office Specialist
Borland Groover 4.3
Medical receptionist job in Jacksonville, FL
POSITION TITLE: MEDICAL OFFICE SPECIALIST Borland Groover is one of Florida's leading gastroenterology providers. Founded in 1947, our mission is to provide exceptional care and improve the lives of our patients. We value ourselves on delivering quality care (quality), doing the right thing (accountability), caring for our patients (compassion) and taking care of our employees (collaboration). If you love the vision of Borland Groover, and find your values aligning with ours, apply to join our team! The Medical Office Specialist (MOS) at Borland Groover will be the primary point of contact that a patient sees when arriving at the clinic. The MOS will be responsible for providing non-clinical administrative support to the practice, which consists of but is not limited to greeting patients, scheduling appointments, verifying insurance, reviewing patient registration, entering patient information into the practice's designated electronic health record or practice management system, and requesting and collecting copays/outstanding balances at the time of check-in/check-out. To ensure success, the MOS must provide excellent customer service, display a pleasant demeanor, be helpful and a comforting person as well as exude a willingness to prioritize patient needs within a fast-paced gastroenterology specialty practice ESSENTIAL JOB FUNCTIONS
Greet patients and all other visitors to the clinic and answer any questions they may have.
Perform patient intake by verifying intake completion, verifying and scanning medical insurance cards, scanning patient ID, verifying and updating primary care, referring physician, and pharmacy.
Verify patient benefits in Phreesia.
Answer phone calls, direct calls to appropriate party/department, return calls, and respond to electronic health record tasks.
Obtain required co-pays/deductibles from patients.
Schedule appointments, tests, and other procedures with any clinic provider, regardless of location.
Generate and print patient plans.
Refer all patients' financial requests to the financial counselor or the business office.
Distribute all incoming faxes and mail.
Scan PAQ documents
Call patients to reschedule appointments due to provider schedule changes.
Call no-show appointments to attempt to reschedule.
Possible travel to other office locations for coverage needs.
This job requires access to Personal Health Information (PHI), HIPAA training is required, and HIPAA compliance is expected.
Must follow the organization's Code of Conduct.
Must participate in the Compliance Program Initiatives and reporting and Compliance Issues.
Other duties assigned
ADDITIONAL RESPONSIBILITIES
Supports other members of the clinical team when patient bottlenecks occur, may be asked to assist in bringing patients back to triage, and assure optimal patient flow.
Ensure the waiting room and workstations are clean and orderly.
Count and log petty cash.
Keeps current on the clinic's various insurance plans.
Ensure the message is sent to the appropriate clinical staff (EHR 4-point check)
Print and copy all physician dictations.
Print any pertinent information as necessary.
Notify patients if their physician is expected to be late to the office or running behind in the clinic.
COMPETENCIES
Communication - Exhibits good listening and comprehension. Expresses ideas and thoughts in written form. Expresses ideas and thoughts verbally. Keeps others adequately informed. Selects and uses appropriate communication methods.
Problem Solving - The ability to come up with an effective solution to an issue by thinking quickly and coming up with the most reasonable solution.
Customer Service Oriented - Able to meet or exceed customer service needs and expectations and provide excellent service in a direct or indirect manner. Ability to effectively transmit and interpret information through appropriate communication with internal and external customers.
Time-Management - The ability to plan your duties ahead of time and leveraging technology to help you do so efficiently.
Collaboration- Exhibiting interpersonal skills, working with others, building trust and communication to complete goals and projects on time to achieve the organization's shared objectives.
GENERAL QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Strong customer service skills with both patients and other departments within the practice.
Must be able to function in a fast-paced and possibly stressful environment.
Accurate Data Entry skills.
Ability to operate a computer, copier, fax, and scanner.
Microsoft Office, EMR, and other medical software experience preferred.
Ability to work independently, in a team environment, and multi-task.
Maintain a professional and upbeat attitude.
Ability to accurately handle cash.
Maintain Proper phone etiquette.
Ability to communicate in English.
EDUCATION AND EXPERIENCE
High School diploma/Equivalency required.
Customer service experience is required.
At least one (1) year of experience in a medical office (preferred).
Previous GI experience preferred.
PHYSICAL REQUIREMENTS The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions. Physical Demands
Sitting: Prolonged periods of sitting at a desk and working on a computer: essential
Moderate lifting (15-20 lbs.): essential
Walking: Must be able to access and navigate each department at the organization's facilities: essential
Pushing/Pulling: marginal
Standing: essential
Repetitive motion: marginal
Reaching: marginal
Bending: marginal
Emotional Demands
Fast pace: essential
Multiple Stimuli: essential
Intense customer interaction: essential
Frequent change: essential
Mental/Sensory Demands
Memory: essential
Reasoning: essential
Hearing: essential
Reading: essential
Analyzing: essential
Logic: essential
Verbal communication: essential
Written communication: essential
BENEFITS (FULL-TIME EMPLOYEES)
Health Insurance
Dental Insurance
Vision Insurance
401K Retirement Plan
Life Insurance
Short- and Long-term disability
Profit Sharing
Supplemental Insurance
Education and Tuition Reimbursement funding
Initial Uniform Allowance
Employee Assistance Program (EAP)
Paid Time Off (PTO)
Volunteer Time Off (VTO)
Paid Holidays
IMPORTANT NOTE The above statements are intended to describe the general nature and level of work being performed. They are not intended to be an exhausted list of duties, responsibilities, and skills. Borland Groover is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. We thank all applicants for their interest. However, only those selected for an interview will be contacted.
$26k-33k yearly est. 60d+ ago
Front Desk
Firstservice Corporation 3.9
Medical receptionist job in Saint Augustine, FL
As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms.
Your Responsibilities:
* Demonstrates excellent customer service, communication, and time management skills.
* Monitors Emergency Response System.
* Greets and directs Residents, guests, and invitees.
* Monitors and controls Electronic Security Control Systems.
* Responds to emergency situations in a timely and efficient manner.
* Monitors and controls access to the building.
* Maintains daily log, records, and forms.
* Resolves and follows-up on all complaints/issues.
* Maintains a safe and secure environment throughout the building/property(s).
* May be assigned other duties by the on-site property manager.
* Follows safety procedures and maintains a safe work environment.
* Other duties as required.
Skills & Qualifications:
* High school diploma or equivalency preferred.
* College level courses in business or hospitality preferred.
* Two (2) to three (3) years of business experience preferred.
* Computer literacy: command of information system hardware/software is preferred.
* Effective written and verbal communication skills.
* Multiple language fluency is desirable.
* Strong customer service, communication and interpersonal skills required.
Physical Requirements:
* Ability to lift 30 - 50 lbs.
* Work in an upright standing or sitting position for long periods of time.
* Handle, finger, grasp and lift objects and packages.
* Reach with hands and arms.
* Communicate, receive, and exchange ideas and information by means of the spoken and written word.
* Ability to quickly and easily navigate the property/building as required to meet the job functions
* Complete all required forms.
* Ability to work extended hours and weekends based on project requirements.
* Ability to respond to emergencies in a timely manner
Schedule: Tuesday through Saturday; 10:00am - 6:00pm
What We Offer:
As a full-time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions.
Compensation: $18.00-$20.00 per hour
Disclaimer:
The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time.
#LI-KS1
$18-20 hourly 16d ago
Front Desk Specialist - Mandarin Rehab
Jacksonville Orthopaedic Institute 4.1
Medical receptionist job in Jacksonville, FL
Job Description
Jacksonville Orthopaedic Institute is looking for someone to work full-time as the Front Desk Specialist at the Mandarin rehab.
The position is full-time with benefits including medical, dental, vision, life and disability insurance, and 401K retirement plan.
The Front Desk specialist serves as the receptionist and performs all related clerical and administrative functions according to current practices and established procedures.
Office Location: JOI Mandarin Rehab, 12276 San Jose Blvd, Jacksonville, FL 32223
Schedule: Monday - Friday/40 hours/week
Essential Duties and Responsibilities
Greet patients and determine the nature of their visit, i.e. appointment, etc.
Responsible for checking patients in and out for their scheduled appointments.
Collect and update current demographic and insurance information.
Verify insurance participation and obtain necessary referrals
Collect all applicable co-pays or patient balances and maintain a cash journal.
Schedule patient appointments.
Instruct patients on HIPAA requirements, financial responsibility.
Assist patients with requests for records, x-rays, transportation etc.
Maintain electronic medical records.
Handle multiple telephone lines, screen callers, and relay messages.
Perform related job duties as required to support the medical office.
Position Requirements
Previous medical office experience preferred.
High school diploma or GED.
Excellent customer service skills.
Effective communication skills.
Ability to work in an environment involving direct contact with the public and staff.
Ability to handle stressful and difficult situations.
Ability to multi-task and work efficiently in a fast-paced environment.
Knowledge of patient confidentiality standards.
Effective computer skills.
Working Conditions
Normal office environment. Occasional overtime may be required.
Physical Demands
Requires sitting and standing associated with a sedentary office environment: 90% Sitting, 5% Walking, 5% Standing. Manual dexterity sufficient to operate a computer and office equipment, and to write legibly. Vision sufficient to read standard text and data on computer screens and paper forms. Ability to speak clearly and with the volume required to carry on clear conversations in person and over the phone. Hearing sufficient to carry on clear conversations in person and over the phone. All requirements are subject to possible modification to accommodate qualified individuals with a disability.
$27k-34k yearly est. 25d ago
Front Desk Coordinator - Jacksonville, FL
The Joint Chiropractic 4.4
Medical receptionist job in Jacksonville, FL
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset:
-Driven to climb the company ladder!
-Possess a winning attitude!
-Have a high school diploma or equivalent (GED).
-Complete transactions using point of sale software and ensure all patient accounts are current and accurate
-Have strong phone and computer skills.
-Have at least one year of previous Sales Experience.
-Participate in marketing/sales opportunities to help attract new patients into our clinics
-Be able to prioritize and perform multiple tasks.
-Educate Patients on wellness offerings and services
-Share personal Chiropractic experience and stories
-Work cohesively with others in a fun and fast-paced environment.
-Have a strong customer service orientation and be able to communicate effectively with members and patients.
-Manage the flow of patients through the clinic in an organized manner
* This is not an entry level position and marketing experience is preferred *
Essential Responsibilities:
-Providing excellent services to members and patients.
-The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
-Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
-Answering phone calls.
-Re-engaging inactive members.
-Staying updated on membership options, packages and promotions.
-Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
-Maintain the cleanliness of the clinic and organization of workspace
-Confident in presenting and selling memberships and visit packages
-Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between fran
$24k-30k yearly est. Auto-Apply 60d+ ago
Medical Front Office Receptionist
Revel Staffing
Medical receptionist job in Jacksonville, FL
A confidential internal medicine practice is seeking a detail -oriented and professional Medical Front Office Receptionist to join its patient care team. This role is key to ensuring smooth daily operations and an excellent patient experience.
Key Responsibilities
Greet and check in patients for appointments with professionalism and courtesy.
Collect copays and verify insurance information accurately.
Update and maintain patient records in the electronic health record (EHR) system.
Answer phones, schedule appointments, and assist patients with inquiries.
Support clinical staff with front office administrative tasks.
Ensure compliance with HIPAA and maintain patient confidentiality at all times.
Qualifications
Minimum 1 year of experience in a medical front office setting required.
MediClear certification (or equivalent active healthcare compliance credential) is required
Knowledge of medical terminology required.
Strong communication, organizational, and customer service skills.
Ability to multitask and remain efficient in a fast -paced environment.
Proficiency with computers and EHR systems preferred.
Compensation & Benefits
Hourly pay of $17.00 - $22.50, depending on experience.
Opportunities for career growth within a secure healthcare environment.
Comprehensive benefits package available.
$17-22.5 hourly 31d ago
Patient Service Coordinator
Blue Cloud Pediatric Surgery Centers
Medical receptionist job in Jacksonville, FL
NOW HIRING PATIENT SERVICE COORDINATOR ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for
pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patient care environment
* Bilingual (English/Spanish)
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
$27k-38k yearly est. 27d ago
Experienced Veterinary Receptionist
Alliance Animal Health 4.3
Medical receptionist job in Saint Augustine, FL
Nease Animal Hospital is a thriving, well-established small animal practice located in beautiful St. Augustine, Florida. With 2 dedicated doctors and a fast-paced, team-oriented environment, we're proud to serve quality care to the pets of St. Augustine, Nocatee, Ponte Vedra, and Twin Creeks.
Our clients love us (just check out our glowing online reviews!) because we combine top-notch veterinary medicine with a genuinely friendly, compassionate approach. We allow room for modern medical practice to work alongside holistic and Traditional Chine Medicine techniques. As we continue to grow, we're looking for passionate veterinary professionals to join our close-knit team and help us care for even more pets and their people.
We offer a wide range of services to ensure comprehensive care for our patients, including:
* Preventive & wellness care
* Holistic services such as acupuncture
* Nutritional counseling
* Dentistry and soft tissue surgeries
* Behavioral management appointments
* And so much more!
We believe in work-life balance, which is why we're open Monday through Friday, 7 a.m. to 5 p.m., with weekends off to enjoy everything Florida has to offer.
Whether you're looking for a supportive place to grow your career or a welcoming team that feels like family, Nease Animal Hospital might just be your perfect fit!
To learn more about us click Nease Animal Hospital
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay Range: $16-$18hr
We offer our staff:
* Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
$16-18 hourly 20d ago
Patient Representative
Clay Eye Physicians & Surgeons
Medical receptionist job in Jacksonville, FL
Full-time Description
We're Still Growing and Hiring---Come Join our Team!
Our Ophthalmic Patient Representatives serve as the first point of contact for patients entering the facility. They greet and check-in patients, verify information and enter it into the system, collect payments for services, answer the phone, schedule appointments, and file paperwork.
Benefits Offered
401K, Dental, Life, Medical, Vision
$24k-30k yearly est. 60d+ ago
Front Desk Receptionist
Nan McKay & Associates
Medical receptionist job in Jacksonville, FL
JOBDESCRIPTION
Front DeskReceptionist SUPERVISOR: CustomerService Supervisor
STATUS: Non-Exempt
The positionduties include a wide range of activities related to providingclerical support to operational and administrative areas.
SUPERVISIONRECEIVED AND EXERCISED:
Operatesunder the direct general supervision of a Supervisor; the Front DeskReceptionist exercises no supervision over other employees.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Thebelow statements are intended to describe the general nature and scope of workbeing performed by this position. This is not a complete listing of allresponsibilities, duties and/or skills required. Other duties may be assigned.
· Ensure documents are accurately filed
· Open, sort and route incoming mail;Prepare outgoing mail
· Perform variety of administrative andclerical support
· Answer telephone, screen and directcalls
· Operate office machines includingscanners, copiers and fax machines
· Assist operational teams withadministrative needs
· Assist clients and customers at thefront desk
· May perform daily opening and closingprocedures of the front lobby.
· Perform data entry into SharePoint, and PHA business system
· Provide excellent customer serviceto participants, landlords, co-workers, clients and vendors
· Obtain certification in Housing ChoiceVoucher Basics within 120 days of employment
· Ensure regular attendance andpunctuality
· Perform other duties as assigned
DESIREDQUALIFICATIONS:
High SchoolDiploma; Education equivalent to a two-year degree from a regionally accreditedinstitution in Public Administration, Social Science or a closely relatedfield preferred; Alternatively, a minimum of two years ofprogressively responsible work experience for a public agency, or related workin the social service or community service.
Must be ableto communicate effectively both orally and in writing; and possess strongcomputer and organizational skills required to prioritize tasks and demands andconsistently to deliver work product on time.
$24k-31k yearly est. Auto-Apply 60d+ ago
Front Office
Angel Kids Pa
Medical receptionist job in Jacksonville, FL
of front desk associate at several locations.
Looking for a self starter with a positive attitude, and GREAT customer service skills, must have the ability to multitask and work under pressure in a very busy pediatric office. Must be able to work all shifts including nights and weekends, and must be willing to travel between office.
Experience required: At least one year working at a medical office required.
$26k-34k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator
Pediatrica Health of Florida
Medical receptionist job in Jacksonville, FL
Job DescriptionDescription:
Performs various clerical duties for office manager, or providers including: answering
telephones, taking messages, scheduling appointments, copying, and creating/scanning charts.
Responsible for data entry and patient account follow up, as well as monthly reports.
DUTIES AND RESPONSIBILTIES
· Answer and screens high volume telephone calls in a courteous manner, and record
messages for providers and other personnel.
· Schedule patient appointments and procedures according to established policies and
· procedures.
· Check-in patients upon arrival at the office as well as check-out upon departure.
· Obtain accurate information from patients and ensure all registration forms are complete.
· Collect patient and insurance payments and reconcile charges on a daily basis.
· Verify account balances and refunds for accuracy. Provide information to patients
regarding unpaid balances.
· File records in appropriate sections of patient charts in EMR.
· Prepare patient charts in advance and scan documents into charts in EMR.
· Transcribe letters and create forms as needed.
· Maintain files and records in a confidential manner.
· Maintain organization and efficiency of front office, including office supply inventory.
· Maintain patient confidentiality.
· Perform other related duties as directed or assigned
Requirements:
QUALIFICATIONS/ REQUIREMENTS
· High school diploma or GED.
· Minimum of 2 years of experience in a medical office, front office or scheduling experience.
REQUIREMENTS FOR LEVEL I STATUS:
· Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the
need for additional supervision
· Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision
PERFORMANCE REQUIREMENTS
· Knowledge of clinic policies and procedures.
· Knowledge of computer programs and applications.
· Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and
make changes accurately.
· Skill in operating office equipment
· Skill in handling paperwork/filing adequately.
· Skill in handling incoming phone calls and triaging appropriately.
· Skill in written and verbal communication.
· Ability to learn/use other computer programs including Microsoft Excel, e-mail,
Internet, and Microsoft PowerPoint.
· Ability to sort and file materials correctly by alphabetic or numeric systems.
· Ability to flexibly respond to changing demands.
· Ability to organize and prioritize tasks effectively.
$26k-34k yearly est. 11d ago
Patient Representative - Check Out
The Cardiac & Vascular Institute 3.8
Medical receptionist job in Gainesville, FL
THE CARDIAC AND VASCULAR INSTITUTE is a cardiology practice in Gainesville FL. We are passionate about providing cardiovascular care to the people of North Central Florida. We are proud to be certified as a GREAT PLACE TO WORK . We are seeking a CHECK-OUT RECEPTIONIST to join our team. The position is in zip code 32605. Visit our web page: **************
JOB TITLE: Check-Out Receptionist
GENERAL SUMMARY OF DUTIES: Create and modify patient appointment and testing schedules.
LOCATION: Gainesville
FLSA STATUS: Non-exempt
ESSENTIAL FUNCTIONS:
Work the check-out desk as patients complete their appointment.
Books, coordinates and reschedules patient appointments using Intergy EHR.
Verifies necessary information and records in the medical record
Answers questions regarding patient appointments and testing
Updates profile on patients
Attends meetings as required
Cross train in scheduling and check-out.
Other duties as assigned.
EDUCATION: High School Diploma or equivalent
EXPERIENCE: Minimum one year experience in a health care setting. Knowledge of medical terminology is desirable. Intergy experience is desirable.
SKILLS:
Skill in operating a computer and copy machine
Skill in screening and directing calls in a pleasant and expeditious manner
Skill in customer service by pleasantly dealing with all callers and effectively serving as clinic liaison.
ABILITIES:
Ability to speak clearly and concisely
Ability to read, understand, and follow oral and written instruction
Ability to establish and maintain effective working relationships with patients, employees, and the public
Ability to respond to stressful/emergency situations in a calm and effective manner.
ENVIRONMENTAL / WORKING CONDITIONS: Work is performed in an office environment. Involves frequent telephone contact with patients. Work may be stressful at times. Interaction with others is constant and interruptive. Some exposure to communicable diseases.
PHYSICAL/MENTAL DEMANDS: Work requires hand dexterity for telephone and office machine operation, stooping and bending to files and supplies, sitting for extended periods of time. Manual dexterity for using a calculator and computer keyboard. Occasional stress from dealing with upset patients and/or emergency situations.
$28k-32k yearly est. 60d+ ago
Front Desk Coordinator, Physicians Practice, Full-time
Brooks Rehabilitation 4.6
Medical receptionist job in Jacksonville, FL
Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in a physician practice. Brooks Physician Practice is a multi discipline outpatient facility. Responsibilities: * Optimizes patients' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone.
* Answering patients' questions; maintaining the reception area.
* Greet vendors and accept deliveries.
* Ensures availability of treatment information by filing and retrieving patient records.
* Maintains patient accounts by obtaining, recording, and updating personal and financial information.
* Collects and posts charges and payments according to protocols, prepares and balances daily financial registers.
* Protects patients' rights by maintaining confidentiality of personal and financial information.
* Maintains operations by following policies and procedures; reporting needed changes.
* Contributes to team effort by accomplishing related results as needed.
* Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries.
* Verifying patient insurance eligibility.
* Submit outgoing referrals/orders submitted by physicians.
* Monitor and triage incoming faxes
* Be prompt, reliable, and dependable
* Excellent Customer Service
* Able to be flexible and adaptable
* Have proper phone etiquette.
* Able to multitask within the office.
* Performs other related duties as assigned
Qualifications:
* High School diploma or equivalent
* EMR experience
* Customer service experience
* Insurance knowledge
* Previous physician office experience is preferred
* Medical terminology knowledge preferred
Location: Brooks Physician Practice at 3901 University Blvd South, Jacksonville, FL 32216
Hours: Monday - Friday, 8am - 5pm
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
* Competitive Pay
* Comprehensive Benefits package
* Vacation/Paid Time Off
* Retirement Plan
* Employee Discounts
* Clinical Education and Professional Development Programs
$27k-32k yearly est. Auto-Apply 3d ago
Front Desk Receptionist
Oak Hammock at The University of Florida
Medical receptionist job in Gainesville, FL
Position Title: Front Desk Receptionist Position Type: As Needed What We Do Oak Hammock at the University of Florida is a leading Life Plan Community in Gainesville, Florida. We offer a full continuum of health care, including independent living, assisted living, specialized memory support, and skilled nursing. Our community offers an unprecedented lifestyle of comfort and convenience with a rich array of services and amenities that are focused on optimal wellbeing. What You Can Expect From Us Full Time Employee Benefits include: University of Florida partnership with community discounts and access to opportunities through the Gator One UF ID Card OH I CAN! Scholarship and Tuition Reimbursement Programs Pay Every Other Week Licensure Reimbursement for Clinical Positions Health, Dental, and Vision Insurance Company Paid Short Term Disability Long Term Disability 401K Retirement and Investing Plan with Company Match Paid Time Off Accrual 6 Paid Holidays and 1 Additional Floating Holiday Annual Employee Recognition Gifts Milestone Service Awards Helping Hands Emergency Loan Fund Staff Uniform Credits Front Desk Receptionist/Concierge Responsible for the daily operations of reception and concierge services, ensuring smooth function and delivering exceptional customer service to residents, visitors, and team members. This role serves as a central point of contact for communication and coordination, supporting other departments and ensuring excellent customer service in alignment with the community's mission. Administrative Support and Team Leadership
Provides welcoming and excellent customer service to all residents, team members and guests. Greets and directs visitors upon arrival.
Directs incoming phone calls and relays timely messages to the appropriate personnel.
Answers general questions by providing accurate information.
Provides “lost and found” services for residents.
Serves as liaison for administrative offices and appointments.
Maintains confidentiality of members' personal health information.
All other duties as assigned.
Front Desk Receptionist/Concierge Qualifications and Requirements
High school diploma or equivalent required
1 year of experience in customer service, preferably in health-care environment.
Proficiency with Microsoft Office Suite (Word, Excel, Outlook).
Prefer knowledge of a variety of computer software applications and ability to learn.
Strong multitasking and organizational skills, with a clear, professional speaking voice.
Ability to work well with residents, family members, team members, and external partners.
Must possess a valid Florida's Driver's License and maintain a good driving record.
$24k-31k yearly est. 33d ago
Medical Front Office Receptionist and Scheduler
Advanced Medical Centers 4.2
Medical receptionist job in Jacksonville, FL
Job Description
Advanced Medical Centers is a premier provider of comprehensive physical medicine services, neuropathy treatment options, spinal decompression and men's health and wellness. We are seeking a customer-focused dynamic individual to join our team as a Medical Front Desk Receptionist and Patient Educator. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations.
Salary: $19.00 - $23.00 per hour base pay
We also offer PTO after 90 day probationary period, performance based commission, and bonuses.
This position involves a variety of tasks including answering phones, checking patients in and out, collecting fees for services, scheduling appointments.
Responsibilities:
● Answering Phones:
* Greet patients and answer incoming calls promptly and professionally.
* Provide information about clinic services, appointment availability, and general inquiries.
* Direct calls to appropriate staff members or departments as needed.
● Checking Patients In:
* Welcome patients warmly as they arrive for their appointments.
* Verify patient information and update records as necessary.
* Ensure patients complete necessary paperwork and forms accurately and efficiently.
● Checking Patients Out:
* Process payments for services rendered, including copays, deductibles, and other fees.
* Provide receipts and documentation for patient transactions.
* Schedule follow-up appointments as needed and provide appointment reminders.
● Collecting Fees for Services:
* Explain billing and payment options to patients and assist with financial arrangements as
needed.
* Maintain accurate records of payments received and reconcile cash at the end of each
day.
● Scheduling Appointments:
* Manage appointment scheduling software to book and confirm patient appointments.
* Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
* Follow up with patients to reschedule missed appointments and fill cancellations
promptly.
● Patient Education and Case Management:
* Educate patients and their spouse about their chronic condition with provided tools.
* Help patients choose a recommended care plan and determine payment options.
* Weekly online training required and training in Tampa 2 days every 6 weeks strongly encouraged.
Requirements/Responsibilities
Requirements:
FOLLOW THE DIRECTIONS IN THIS POST TO BE CONSIDERED
IF YOU DO NOT leave the voice message as instructed YOU WILL NOT be considered.
* Well spoken and professional appearance.
* Ability to handle our scheduling and patient care software systems.
* Prior experience in a medical office is highly desirable.
* Pre-hire assessments to be completed linked here: ************************************************************************************************
You will need to leave a voice message for the hiring manager stating why you are a great candidate for this position. **************
Some of these requirements are designed to demonstrate your ability to follow directions
There are three assessments that will have to be completed prior to consideration for an interview. You may need to cut and paste the web URL into your browser.
DO NOT COMPLETE THE SAME ASSESSMENT MULTIPLE TIMES
There is a pre-hire assessment that will need to be filled out here:
https://www.office-testing.com/candidate?TypeTest=PRESELECT&ID=1473&crc=**********3221385
There is a Recrutec assessment here:
https://www.office-testing.com/candidate?TypeTest=RECRUT&ID=1473&crc=**********3221385
There is a PSS assessment here:
https://www.office-testing.com/candidate?TypeTest=PSSA&ID=1473&crc=**********3221385
Do not forget to leave a VOICE message at **************
Special Instructions
Please do not send any emails, resumes, or call directly to our offices.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which SHOULD include a Resume, a voice message left at ************** detailing why you are a great fit for this position, and a Cover Letter. There are three assessments that will have to be completed prior to consideration for an interview. Links to all here: ************************************************************************************************
You may need to cut and paste the web URL into your browser.
Do not forget to leave a VOICE message at **************
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
$19-23 hourly 10d ago
Front Office Receptionist - Healthcare Clinic
Revel Staffing
Medical receptionist job in Jacksonville, FL
A confidential healthcare clinic is seeking a professional and highly organized Front Office Receptionist to be the first point of contact for patients and visitors. This role requires strong communication skills, attention to detail, and the ability to provide excellent customer service in a busy medical setting.
Key Responsibilities
Greet and welcome patients and visitors with professionalism and courtesy.
Manage incoming phone calls, emails, and correspondence, routing them appropriately.
Schedule and confirm patient appointments; maintain provider calendars.
Collect and verify insurance information during check -in.
Assist with administrative tasks such as filing, data entry, and document preparation.
Maintain an organized front desk and ensure office supplies are stocked.
Collaborate with staff to support smooth clinic operations and patient flow.
Protect patient confidentiality and ensure HIPAA compliance at all times.
Qualifications
High School Diploma or GED required.
Prior experience in a medical office or receptionist role preferred.
MediClear certification (or equivalent healthcare compliance credential) is required.
Strong organizational and time management skills with the ability to multitask effectively.
Excellent verbal and written communication skills.
Familiarity with customer service practices and administrative support tasks.
Ability to maintain professionalism and confidentiality when handling sensitive information.
$26k-34k yearly est. 31d ago
Front Office
Angel Kids Pa
Medical receptionist job in Jacksonville, FL
Busy pediatric office looking for a self-starter with a positive attitude, and GREAT customer service skills., must have ability to multitask and work under pressure at a very busy pediatric office. Must be able to work all shifts including nights and weekends, and willing to travel between offices.
Front Desk Receptionist Job Description
Our Front Desk Receptionists are responsible for greeting our patients in a friendly manner, maintaining the organization of the front office, and ensuring the lobby environment is welcoming.
Responsibilities and Duties
Maintain confidentiality of all patient records
Register new patients and update necessary records
Schedule patient appointments
Distribute forms and paperwork to patients; ensuring their completion
Greet patients and other visitors to our office
Answer patients' questions and provide assistance when necessary
Communicate effectively and appropriately with staff
Appropriately answer and direct all incoming calls
Collect and process patient payments correctly
Close the daily batch accurately
Qualifications and Skills
High school diploma or equivalent
1+ years of experience working as a medicalreceptionist is required
Pediatric experience preferred
Strong interpersonal skills
Ability to work independently and as part of a team
Required: at least 1 year of experience working at a medical office
$26k-34k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator
Pediatrica Health of Florida
Medical receptionist job in Gainesville, FL
Job DescriptionDescription:
The Front Desk Coordinator oversees the administrative duties of the facility. They are responsible for moving the patients through the intake and checkout process. Front Desk Coordinators must ensure that all procedures, from pulling the correct patient files to charting insurance information, are closely followed so that the medical team can concentrate on the well-being of the patients. Front Desk Coordinators must interact smoothly with back-office personnel and help in the back-office area, if needed, as well.
DUTIES AND RESPONSIBILITIES
Greet patients and visitors in a courteous and friendly manner.
Answering Incoming Phone Calls: Screen calls accordingly.
Reviews and updates all unverified insurance information 24 hours prior to the appointment.
Calls unconfirmed patient appointments and reschedules accordingly.
Prepares new patient records, and updates medical records by scanning patient documents as needed
On Appointment Date: Collect co-pays, deductibles and inquires on previous balances.
End Day Review: Schedules / Reschedules No Shows, Cancellations.
Monthly Reports Review / Update: Patient Missing Annual Wellness Visits, Patients Never Seen.
Adheres to the HIPAA policies and procedures.
Maintains the front desk and lobby area in a clean and organized manner.
Assist with other duties as assigned.
Requirements:
HIPAA and AHCA experience preferred.
High School Diploma and 1 to 3 years of related medical office experience
Must pass the AHCA/Level 2 background screening required.
Healthcare experience preferred.
Strong interpersonal, oral, and written communication skills.
Bilingual a plus.
Proficient computer skills including Windows based office technologies (ex. Word, Excel), e-mail and automated billing systems.
WORKING CONDITIONS
General office working conditions.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an associate to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential function.
While performing the duties of this job, the associate will be required to stand, walk; sit; use hands to finger, handle, or feel objects, tools, or controls; reach with hands and arms; climb stairs, balance; stoop, kneel, crouch or crawl; talk or hear. The associate must occasionally lift and or move up to 15 pounds. Specific vision abilities required by the job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust. Frequent travel is required, often up to several hours of driving per day. Ability to travel to, attend, and conduct sales presentations. Manual dexterity is required to use desktop computers and peripherals. Exposure to variable weather conditions is likely.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those that must be met by an associate to successfully perform the essential functions of their job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
TRAVEL
Travel is primarily local during the business day.
SAFETY HAZARD OF THE JOB
Minimal Hazards
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Paid time off
Vision insurance
Schedule:
8 hour shift
Weekends as needed
Work Location:
In person
$26k-34k yearly est. 21d ago
Front Desk Coordinator, Float for Central/North Jacksonville, Full-time
Brooks Rehabilitation 4.6
Medical receptionist job in Jacksonville, FL
Front Desk Coordinator Floats use their collaborative team skills to work in various locations throughout the Jacksonville area.
Hours: Monday - Friday, 8 hours shift, hours between 7am - 7pm
Responsibilities:
Provide a positive patient experience through patient engagement
Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
Collect co-payments, co-insurance, and deductible at time of service
Ability to multi-task in a fast paced environment
Maintaining patient records and accounts by obtaining, recording, and updating the account
Maintain communication with the center manager and provider relations specialist
Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
High School diploma or equivalent
Successfully complete a data entry assessment
Customer service experience preferred
Medical terminology knowledge desired
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs
How much does a medical receptionist earn in Oakleaf Plantation, FL?
The average medical receptionist in Oakleaf Plantation, FL earns between $24,000 and $36,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Oakleaf Plantation, FL