Associate Patient Care Coordinator
Medical receptionist job in Oviedo, FL
Optum is a global organization that delivers care, aided by technology to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Associate Patient Care Coordinator supports patient management, re-admits, and supports the clinicians in providing timely patient care. They are the first point of contact for patients and visitors. The role ensures a smooth, welcoming and efficient experience by managing check-ins, inbound and outbound calls, patient inquiries and administrative tasks that supports overall operations.
Schedule: Monday to Friday, 8 AM- 5 PM
Location: Onsite - 7139 Red Bug Lake Rd, Oviedo, FL 32765
Primary Responsibilities:
Consistently exhibits behavior and communication skills that demonstrate commitment to superior customer service, including quality and care and concern with each and every internal and external customer
Represents the Company in a professional manner, following all Company policies and procedures
Uses, protects, and discloses patients' protected health information (PHI) only in accordance with Health Insurance Portability and Accountability Act (HIPAA) standards
Responsible for accurately and professionally handling all front desk operations including answering phones, greeting patients, scheduling of all appointments, balancing daily collections, addressing routine inquiries, and forwarding non-routine requests to appropriate personnel
Receives incoming telephone calls in a prompt and courteous manner
Performs clerical duties as directed
Assists with the inventory and maintenance of business office supplies and the completion of business office reports
Works daily reports, incomplete encounters, No Show reports, and other designated administrative reports according to office procedures
Performs other duties as assigned
Must have consistent, punctual and reliable attendance
Ability to travel may be required
Knowledge, Skills, Abilities:
Ability to interact and verbally communicate effectively with patients and all levels of personnel in a professional, courteous and effective manner with excellent customer service skills
Must be able to display excellent telephone/switchboard etiquette
Ability to multi- task in a high paced environment with good organizational skills
Ability to follow written and oral instructions and to work with general guidance
Demonstrated clerical skills (typing, filing, telephone courtesy)
Knowledge of business office operations and basic bookkeeping principles
Knowledge of HIPAA regulations
Must be computer literate
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
Bilingual Spanish/English Ability to read, speak, write, and understand the English and Spanish language fluently
Preferred Qualifications:
Previous medical office experience preferred
Knowledge of medical coding is preferred
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO, #RED
Auto-ApplyVeterinary Receptionist
Medical receptionist job in DeLand, FL
FloridaWild Veterinary Hospital has an opportunity for a Full-Time Veterinary Receptionist to join our team! Minimum of 2 years veterinary experience is preferred. Experience with exotics and Avimark is a plus. Why Join Us Located in a beautifully restored Victorian home in DeLand, Florida, FloridaWild Veterinary Hospital offers a unique, welcoming environment that blends high-quality care with holistic medicine. We're more than just a veterinary hospital-we're an integrative, fast-paced practice that cares for cats, dogs, exotics, and even wildlife.
We combine traditional Western medicine with alternative therapies like acupuncture, homeopathy, and Traditional Chinese Veterinary Medicine to offer truly personalized care. As a member of our team, you'll get hands-on experience in a wide variety of cases and the chance to grow both clinically and professionally.
If you're looking for a hospital that supports growth, values your skills, and creates an environment where you can thrive-FloridaWild is the place for you.
Location
115 East Euclid Avenue, DeLand, Florida 32724
Compensation
$16-$18 per hour, based on experience and skillset
Benefits We Offer• Industry-leading pay and staff discounts for your pets• Medical, dental, and vision insurance• 401(k) with company match starting day one• Paid time off and holiday pay• Scrub allowance• Flexible scheduling with a focus on work-life harmony• Free virtual yoga, meditation, fitness, and wellness classes• Learning and career development programs• Opportunities to work with exotic and wildlife patients
Job Summary
The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MVP.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MVP core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Veterinary Partners (MVP) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyMedical Records & Referral Coordinator
Medical receptionist job in Sanford, FL
This person is responsible for assisting medical providers refer patients to secondary care providers as directed.
PRIMARY FUNCTIONS
Make medical records available to practitioners and clinical personnel upon request.
Help providers obtain appointments for consultations, procedures, etc., through any available means of communication.
Make requests for summaries of medical care given to our patients by private physicians or medical facilities, keep a record of all correspondence and provide follow-up.
Follow-up on patients who do not keep their appointments for specialists.
Track all patient referrals to insure report was received, scanned and imported in a timely manner.
Responsible for documenting all steps taken to properly process a referral.
Responsible for processing Orange County referrals in a timely manner.
Responsible for notifying the provider and patient if additional tests are needed before a referral can be completed.
Maintain at all times in the medical departments an adequate and constant supply of printed forms and materials in use, processing necessary authorizations and referrals, acknowledging receipt, and keeping adequate records of all authorizations and referrals.
Responsible for properly processing all assigned referrals within 24-48 hours unless specific circumstances prevent it.
Responsible for answering phone calls regarding patient questions related to referrals.
Other responsibilities as assigned
EDUCATION AND EXPERIENCE
High school diploma or equivalent
3 years medical experience
KNOWLEDGE, SKILLS, AND ABILITIES
Ability to work under pressure.
Computer literacy.
Ability to work well with people.
ADDITIONAL QUALIFICATIONS
Bilingual a plus.
RELATIONSHIP REPORTING
Reports to Medical Records and Referral Manager
PHYSICAL REQUIREMENTS
Ability to sit for extended periods of time.
Ability to view a computer screen for extended periods of time.
Ability to perform repetitive hand and wrist motions for extended periods of time.
Ability to hear and converse in a professional manner at all times
Auto-ApplyMedical Receptionist
Medical receptionist job in Casselberry, FL
Benefits: * 401(k) * Employee discounts * Health insurance Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Clinic Hours are 8am-8pm M/F and 8am-5pm S/Su.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
* Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
* Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
* Register patients, update patient records, verify insurance accurately and timely, and check patients out
* Determine, collect, and process patient payments and address collection and billing issues
* Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
* Balance daily patient charges (cash, check, credit cards) against system reports
* Complete closing procedures by preparing closing documentation and submitting required reports
* Complete cash control procedures and secure financial assets
* Maintain complete and accurate documentation
* Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Compensation: $18.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Patient Services Coordinator, Home Health
Medical receptionist job in Lake Mary, FL
Become a part of our caring community and help us put health first
The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management
Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console.
Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console.
Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary.
Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff.
Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit.
Completes requested schedules for all add-ons and applicable orders:
Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen.
Schedules TIF OASIS collection visits and deletes remaining schedule.
Reschedules declined or missed (if appropriate) visits.
Processes reassigned and rescheduled visits.
Ensures supervisory visits are scheduled.
Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report.
Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff.
Verifies visit paper notes in scheduling console as needed.
Assists with internal transfer of patients between branch offices.
If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary.
If clinical, may be required to perform patient visits and / or participate in on-call rotation.
Use your skills to make an impact
Required Experience/Skills:
Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments.
Must have at least 1 year of home health experience.
Prior packet review / QI experience preferred.
Coding certification is preferred.
Scheduled Weekly Hours
40
Pay Range
The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc.
$40,000 - $52,300 per year
Description of Benefits
Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities.
About Us
About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one.
Equal Opportunity Employer
It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
Auto-ApplyPatient Representative (Full-Time)
Medical receptionist job in Orange City, FL
Diana Health is a high-growth network of modern women's health practices. We are on a mission to set a new standard of care that inspires, empowers, and supports women to live healthier, more fulfilling lives. We partner directly with hospitals and align incentives across stakeholders using integrated care teams, smart technology, and a designed care experience that is good for patients and good for providers. The result is an individualized, comprehensive care program that puts women in the driver's seat of their own health and provides them with the information and compassionate care they need to reach their health goals.
We are an interdisciplinary team joined together by our shared commitment to transform women's health. Come join us!
Role Description
We are looking for a Receptionist / Patient Representative driven to create an delightful customer service experience from the moment a client steps through our doors while ensuring the smooth operation of a growing women's health practice. You are warm, welcoming, attentive, outgoing, customer service and detail-oriented, organized, and eager to tackle challenges with empathy and creativity. You are eager to leave a smile on the patient's face after they interact with you and are willing to go above and beyond to create a wonderful experience.
What you'll do
You are the first person our clients see when they walk through the door. You provide a warm, welcoming face of the practice, greeting and supporting clients from our welcome desk. You:
Provide warm and friendly client interactions
Take care of client check in and out, answering questions and disseminating information to appropriate team members as necessary
Provide waiting area tours to new clients, orienting them to our space, making them feel welcome and at home
Ensure paperwork, consents, and insurance information is collected and complete
Managing the client schedule:
You know the schedule front to back / inside and out, and can work through schedule efficiencies based on the flow of the day as well as client and provider needs
You anticipate schedule needs days and weeks in advance
You schedule client appointments in real-time as well as those made through our online platform
Insurance, payment, and billing :
Perform verification of benefit checks with insurance companies
Manage and collect client copays and payment balances
Discuss and set up payment plans with client
Front of the house management:
Work with the team to ensure the office is ready, set up, and prepared for the day
Collaborate on inventory, keeping the office pristine, and other tasks as they arise
Manage phone triage as necessary, coordinating between team members
Qualifications
Customer service and hospitality experience strongly preferred and highly desirable
Bachelor's Degree preferred or High School Diploma/GED w/ 2+ years experience in a related field
Proficiency with Google Suite or Microsoft Office Products
Strong computer skills; preferred familiarity with EMRs
Tendency to organize and create structure in a fast-paced, dynamic environment
Attributes
You love interacting with people, practicing excellent communication and interpersonal skills
You enjoy being the “face” of a clinic or business and representing the brand via an extremely positive, friendly and helpful attitude
You are exceptional at managing many tasks and do not feel overwhelmed by multitasking
You focus on the details and are able to organize and prioritize them along the way
You obsess over growth and process improvement and love learning new tools, processes and systems to aid in continual improvement
You thrive in highly collaborative, fast-paced environments
Benefits
Competitive compensation
Health; dental & vision, with an HSA/FSA option
401(k) with employer match
Paid time off
Paid parental leave
Diana Health Culture
Having a growth mindset and striving for continuous learning and improvement
Positive, can do / how can I help attitude
Empathy for our team and our clients
Taking ownership and driving to results
Being scrappy and resourceful
Auto-ApplyVeterinary Receptionist
Medical receptionist job in Orange City, FL
Volusia Woods Animal Clinic is a well-established, growing fast-paced small animal general practice located in Orange City, Florida. We offer many services to provide the best comprehensive care to our patients including Preventative Care, Surgery, In-House Diagnostics, Digital full body radiology.
Orange City is home to Blue Springs State Park where you can watch manatees. The proximity to Orlando allows for easy commute to big city attractions night life restaurants and shopping. Volusia County public schools are excellent, making it an ideal area to raise a family! Popular activities in the area include fishing, beaches, paddle boarding, theme park attractions and enjoying great weather year-round. Orange City is a wonderful place to enjoy a healthy and active work-life balance.
To learn more about us click here.
Job Description
Job duties include, but are not limited to:
Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes.
Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases.
Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development.
Qualifications
We're looking for:
* Experienced Receptionist with a minimum of 1-year veterinary experience preferred
* Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator
* Highly organized and possess computer skills
* Self-starter with the desire to continue to advance your knowledge and skillset.
Additional Information
Pay range:$14-$16hr
We offer our staff:
* Comprehensive Benefits (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA)
* Employee Assistance Program
* Paid Vacation and Sick Time for ALL Employees
* Paid Bereavement Program
* Paid Parental Leave Program
* Competitive Compensation
* Continuing Education Allowance (applies to licensed/registered/certified roles)
* Tuition Assistance Program
* Access to a CVA/CVT/CVPM Partnership through Penn Foster
* Career Development Opportunities
* Referral Bonus Program for most positions!
* Additional Benefits May Also Be Available (i.e. Personal Pet Discounts, Holiday Pay, Uniform Allowance, Bonuses etc)
* *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check.
* Note - some benefits may only be available to or vary slightly for full time employment status vs part time status.
For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
Patient Service Coordinator
Medical receptionist job in Lake Mary, FL
Reports To: Center Manager
Shift Schedule: Monday-Friday, 7:00am-4:00pm
Job Category: Administrative
Job Status: Non-Exempt
For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
What you will do:
Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
Prepare charts for upcoming appointments and process medical records requests in an efficient manner.
Requirements
High school diploma or general education degree (GED) equivalent.
Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
Experience with Electronic Medical Records (EMR) systems, required.
Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.
What we offer:
Competitive compensation, comprehensive health, vision and dental coverage, life and other ancillary insurance plans, employer matched 401(k), tuition reimbursement, pet insurance, paid holidays and PTO, supportive management, and a great working environment.
We encourage all prospective candidates to learn more about National Spine & Pain Centers by viewing our website at ****************************
Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Front Desk Coordinator, Daytona Pediatrics, Full-time
Medical receptionist job in Daytona Beach, FL
Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting. They will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women's health, vestibular/balance, oncology, and low vision.
Responsibilities:
* Provide a positive patient experience through patient engagement
* Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
* Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
* Collect co-payments, co-insurance, and deductible at time of service
* Ability to multi-task in a fast paced environment
* Maintaining patient records and accounts by obtaining, recording, and updating the account
* Maintain communication with the center manager and provider relations specialist
* Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
* High School diploma or equivalent
* Successfully complete a data entry assessment
* Customer service experience preferred
* Medical terminology knowledge desired
Location: 311 N Clyde Morris Blvd Suite 50, Daytona Beach, FL 32114
Hours: Monday - Thursday 9:00 AM - 6:00 PM and Friday 8:00 AM - 5:00 PM
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
* Competitive Pay
* Comprehensive Benefits package
* Vacation/Paid Time Off
* Retirement Plan
* Employee Discounts
* Clinical Education and Professional Development Programs
Auto-ApplyVeterinary Receptionist - Palm Coast, FL
Medical receptionist job in Palm Coast, FL
Who we are
Pine Lakes Animal Hospital is hiring a Veterinary Receptionist!
Details
Role: Veterinary Receptionist
Status: Full-time
Salary: Negotiable and based on experience
Schedule: Up to 40 hours a week M-Sa (2 Saturday's per month)
At Pine Lakes Animal Hospital, we are dedicated to providing exceptional veterinary care and client service. Our team works collaboratively to ensure every pet and pet parent receives compassionate, professional, and personalized attention. We are looking for a Client Service Coordinator to be the welcoming face of our practice and the key link between our medical team and our clients.
Position Summary
The Client Care Specialist plays a vital role in ensuring smooth daily operations by managing client communication, scheduling, and front desk flow. This role requires strong organizational skills, attention to detail, and a customer-first mindset. You'll be responsible for making every client feel valued while supporting the medical team in delivering high-quality care.
Key Responsibilities
Greet clients and patients with professionalism, warmth, and empathy
Manage incoming phone calls, emails, and client inquiries
Schedule appointments efficiently to maximize hospital flow and client satisfaction
Maintain accurate and up-to-date patient and client records in practice management software
Coordinate client check-in and check-out, including processing payments and invoices
Provide education and support to clients about services, policies, and preventive care
Assist with managing prescription refill requests and communication with the medical team
Collaborate with veterinarians, technicians, and other staff to ensure seamless patient care
Maintain lobby cleanliness, organization, and overall client-facing areas
Qualifications
Prior experience in a veterinary, medical, or customer service setting preferred
Strong interpersonal and communication skills
Ability to multitask and remain calm under pressure
Detail-oriented with excellent organizational skills
Proficiency in basic computer systems; experience with veterinary software (e.g.,
Cornerstone, AVImark, eVet) is a plus
Passion for animals and commitment to client service excellence
What We Offer
Financial Benefits
A flexible approach to compensation that will reflect your skillset and future performance
401(k) matching & Roth Retirement Savings Plan
Flexible Spending Account (full-time only)
529 Savings Plan
Tuition Support Program (full-time only)
Referral bonus program
Wellness Benefits
Health Insurance, including medical, dental, and vision (full-time only)
Supplemental insurance, including accident, critical illness, hospital, short and long-term disability, legal plan, and employee, spouse, and child-dependent life insurance (full-time only)
All US-based, benefits-eligible employees with a minimum of one year of service may receive up to three weeks of full pay for the birth or adoption of a child (full-time only)
Sick Time / Paid Time Off
Free/discounted lab work for all employee pets
Pet discounts on services and products
Pet food discount program
Workplace Benefits
Quarterly Team Rewards Bonus Program
Professional development opportunities
Continuing education allowance
Uniform allowance
Lifestyle Benefits
Six paid holidays (full-time only)
Employee Assistance Program
Employee discount program
Take the next step. You miss every chance you don't take - don't miss this one. Apply today to join our Veterinary Receptionist team at Pine Lakes Animal Hospital!
Diversity, equity, and inclusion are core values at Pine Lakes Animal Hospital and Vetcor. We are passionate about building and sustaining an inclusive and equitable working and learning environment for all employees. Every team member enriches our diversity by exposing us to various ways to understand and engage with the world. That's why we're committed to a workplace culture where employees are comfortable being their authentic selves, feel a complete sense of belonging, and are empowered to reach their highest potential.
Auto-ApplyFront Desk Receptionist
Medical receptionist job in New Smyrna Beach, FL
Job Description
Anchor Injury and Integrative Health offers top-quality care and attention to your needs. Our mission is to stabilize health using a holistic approach, combining conventional medicine with evidence-based complementary therapies to enhance overall wellness and quality of life.
We are seeking a dynamic and customer-focused individual to join our team as a Front Desk Receptionist. As the first point of contact for our clinic, you will play a crucial role in providing exceptional service to our patients while ensuring smooth clinic operations. This position involves a variety of tasks as follows.
Salary: $15.00 - $17.00 per hour
Answering Phones:
- Greet patients and answer incoming calls promptly and professionally.
- Provide information about clinic services, appointment availability, and general inquiries.
- Direct calls to appropriate staff members or departments as needed.
Checking Patients In:
- Welcome patients warmly as they arrive for their appointments.
- Verify patient information and update records as necessary.
- Ensure patients complete necessary paperwork and forms accurately and efficiently.
Checking Patients Out:
- Process payments for services rendered, including copays, deductibles, and other fees.
- Provide receipts and documentation for patient transactions.
- Schedule follow-up appointments as needed and provide appointment reminders.
Collecting Fees for Services:
- Calculate fees for services based on fee schedules and insurance coverage.
- Explain billing and payment options to patients and assist with financial arrangements as needed.
- Maintain accurate records of payments received and reconcile cash drawer at the end of each day.
Scheduling Appointments:
- Manage appointment scheduling software to book and confirm patient appointments.
- Coordinate scheduling adjustments and cancellations to optimize clinic efficiency.
- Follow up with patients to reschedule missed appointments and fill cancellations promptly.
Additional Responsibilities:
- Assist at educational presentations with patient scheduling and fee collection.
Patient Communication:
- Communicate with patients via phone, email, and in-person to provide appointment reminders, follow-up instructions, and other important information.
- Ensure patients feel valued and cared for throughout their interaction with the clinic.
Administrative Support:
- Assist with administrative tasks such as filing paperwork, organizing patient records, and maintaining office supplies.
- Collaborate with clinic staff to streamline administrative processes and improve overall efficiency.
Continuous Improvement:
- Actively participate in staff meetings and training sessions to stay informed about clinic policies, procedures, and best practices.
- Identify opportunities for process improvement and contribute ideas for enhancing patient experience and clinic operations.
Requirements/Responsibilities
Qualifications:
High school diploma or equivalent required; additional education or training in customer service or healthcare administration preferred.
Prior experience in a medical or chiropractic office setting preferred but not required.
- Strong communication skills, both verbal and written, with a professional and friendly demeanor.
- Excellent organizational skills and attention to detail.
- Ability to multitask and prioritize tasks effectively in a fast-paced environment.
- Proficiency with computer software and willingness to learn new systems.
- Commitment to providing exceptional customer service and patient care.
This position offers a competitive salary, opportunities for advancement, and a supportive work environment focused on promoting employee well-being and professional growth.
Anticipated Hours:
Monday: 6:30 am-5:30 pm
Tuesday: 2:30 pm-7:00 pm
Wednesday: 8:00 am - 7:00 pm
Thursday: 1:30 pm-6:30 pm
Friday: 7:30 pm - 6:30 pm
Special Instructions
Please do not send any emails, resumes, or call.
We are making it really easy to apply for this position.
Simply submit a ZippyApp application package which may include the Common Employment Application, Resume, and a Cover Letter. In your Cover Letter, please write a short paragraph describing yourself and why you would make a great addition to our team.
ZippyApp is the Common Employment Application for online and mobile that allows you to apply for jobs with one click, and is being accepted at a growing number of businesses each day.
Front Desk Coordinator
Medical receptionist job in Orange City, FL
Looking for a career that makes you smile? We're seeking a Front Desk Coordinator to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s).
Welcomes visitors to the practice and provides information about clinic features
Answers, screens, and routes incoming calls and takes messages as needed
Checks-in and collects general information from patients on their first visit
Verifies insurance information
Notifies clinicians of patient arrival and readiness
Makes appointments for returning patients as necessary
Prints/reprints appointment reminders and school/work excuses
May make changes to the patient schedule as necessary
Coordinates payment arrangements or account resolution
Receives, stores, and delivers shipments and mail
Takes payments and posts to account
Updates charts and patient information
Drives internal marketing initiatives and fosters participation from everyone
Your special skills:
We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in:
Ability to communicate effectively verbally and in writing
Ability to listen and understand information verbally and in writing
Prerequisites for success:
Basic knowledge of Microsoft Office
Ability build rapport with patients
Ability to establish and maintain good working relationships with patients and coworkers
The Perks:
In exchange for the dynamic contribution you'll bring to our team, we offer:
Competitive salary
Medical, dental, vision and life insurance
Short and long-term disability coverage
401(k) plan
2 weeks paid time off in your first year + paid holidays
Discounts on braces and clear aligners for you and your family members
Best Smiles offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles.
This is the perfect opportunity to grow with an expanding organization! Apply today!
Front Desk Coordinator I
Medical receptionist job in Palm Coast, FL
Classification: Full-time, Non- Exempt
Department: Practice Operations
Reports to: Practice Manager
Staff
Last Revised: February 2025
Performs various clerical duties for office manager, or providers including: answering telephones, taking messages, scheduling appointments, copying, and creating/scanning charts. Responsible for data entry and patient account follow up, as well as monthly reports.
DUTIES AND RESPONSIBILTIES
Answer and screens high volume telephone calls in a courteous manner, and records messages for providers and other personnel.
Schedule patient appointments and procedures according to established policies and procedures.
Check-in patients upon arrival at the office as well as check-out upon departure.
Obtain accurate information from patients and ensure all registration forms are complete.
Collect patient and insurance payments and reconcile charges on a daily basis.
Verify account balances and refunds for accuracy. Provide information to patients regarding unpaid balances.
File records in appropriate sections of patient charts in EMR.
Prepare patient charts in advance and scan documents into charts in EMR.
Transcribe letters and create forms as needed.
Maintain files and records in a confidential manner.
Maintain organization and efficiency of front office, including office supply inventory.
Maintain patient confidentiality.
Perform other related duties as directed or assigned
Requirements:
QUALIFICATIONS/ REQUIREMENTS
High school diploma or GED.
Minimum of 2 years of experience in a medical office, front office or scheduling experience.
REQUIREMENTS FOR LEVEL I STATUS:
Entry level (1-4 years' experience) and/or meet the basic requirements of the job with the need for additional supervision
Excess of 4 years' experience if meeting only the basic requirements of the job with need for additional supervision
PERFORMANCE REQUIREMENTS
Knowledge of clinic policies and procedures.
Knowledge of computer programs and applications.
Knowledge of basic arithmetic to make calculations, balance and reconcile figures, and make changes accurately.
Skill in operating office equipment
Skill in handling paperwork/filing adequately.
Skill in handling incoming phone calls and triaging appropriately.
Skill in written and verbal communication.
Ability to learn/use other computer programs including Microsoft Excel, e-mail, Internet, and Microsoft PowerPoint.
Ability to sort and file materials correctly by alphabetic or numeric systems.
Ability to flexibly respond to changing demands.
Ability to organize and prioritize tasks effectively.
WORKING CONDITIONS
Work performed in office environment. Involves frequent contact with staff and patients. May require working under stressful conditions.
EQUIPMENT OPERATED
Office machinery including computers, fax, dictating machine, calculator, and photocopier.
PHYSICAL DEMANDS
Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands or deliveries, or sitting for extended periods of time. Stress can be triggered by multiple staff demands and deadlines. Occasionally lift and carry files up to 20 pounds
SAFETY HAZARD OF THE JOB
Minimal Hazards
This does not list all the duties and responsibilities of the job. You may be asked by supervisors or managers to perform other instruction, duties, and responsibilities, as appropriate. You will be evaluated in part based upon your performance of the duties and responsibilities identified in this .
Management has the right to revise this at any time. The job description is not a contract for employment, and either you or the employer may terminate employment at any time, with or without cause.
Front Desk Receptionist
Medical receptionist job in New Smyrna Beach, FL
Job description Requirements:
High School or Equivalent Diploma
Ability to type a minimum 50 wpm
Must be able to pass a level II AHCA background screening and drug test.
1-2 Years of Related Experience
At Seashore Senior Living, we have an immediate opening for a front desk administrative attendant in our facility. This is a very important position, as you are the front line of our facility - the first face that greets people when they enter.
At Seashore, our team is a family, and we are looking for a new team member that can be depended on to show up and serve our residents with a wonderful attitude, a friendly disposition, and a willingness to help.
As a Seashore Front Desk Attendant, you will
Greet and allow entry to family members and staff to our facility.
Complete administrative tasks (familiarity with email, Microsoft and Google office tool, are a plus!)
Create copies, file paperwork, organize paperwork.
Assist with cleaning as needed.
Assist with scheduling as needed.
Answer phones, return voice messages, and pass messages on to other staff and community members.
The ideal candidate will have
One year of relevant experience working in an administrative environment.
The ability to communicate effectively in English, both verbally and in writing.
Have a passion for helping others.
A heart for working with senior adults and their families.
Compensation: $14-$15 per hour depending on experience.
Part-Time
If this describes you, apply today for first consideration!
Job Type: Part-time
Salary: $14.00 - $15.00 per hour
Schedule:
8 hour shift
On call
Weekend availability
Work Location: In person
Front Desk Receptionist
Medical receptionist job in Maitland, FL
Job DescriptionDescription:
As Front Desk Receptionist with Elite DNA Therapy, your primary responsibility is the daily supervision of the receptionist's staff. To ensure all team members are greeting incoming patients and visitors, relaying incoming telephone calls, and performing various clerical duties in a professional manner.
Requirements:
JOB REQUIREMENTS:
ESSENTIAL FUNCTIONS INCLUDE BUT ARE NOT LIMITED TO:
- Welcome patients as they contact the center personally or by telephone, and explain the services available, payment categories, and billing procedures.
- Schedule appointments; direct walk-in patients and emergencies as per established policies and procedures.
- Answer all incoming calls and route them to the appropriate staff.
- Register all patients per registration protocols and collect all documentation.
- Generate required documents for each patient and ensure all documents are completed in full.
- Reviews and verifies patient coverage of insurance or other agencies and computes the charges to be paid by the patient.
- Collects deposits or co-pays/deductibles prior to the patient being seen by the provider per established policies and procedures.
- Inform patient of their outstanding balance, collect said balance, and issue cash receipt when monies are collected.
- Work closely with Provider and Medical Assistant staff to assure smooth patient flow and cut down on waiting time.
- Call and remind patient of his/her appointment.
- Follow up on “no show” patients on a daily basis.
- Communicate patient's problem/complaint to the clinic manager or his/her designee.
- Strong sensory skills, such as visual acuity, good hearing, and dexterity.
- Ability to stand and sit for periods of time and to move constantly throughout the workday.
- Work closely with Clinic Managers and refer them to patients who did not keep their appointment for follow-up, per policies and procedures.
- Good speaking and listening skills.
- Knowledge of computers and Microsoft office.
- Understanding of community based organizations.
- Promotes and believes in Elite DNA's mission statement.
- Bilingual Preferred: Fluent in Spanish.
OTHER REQUIREMENTS:
- Friendly personality with the desire to work with the public.
- Ability and willingness to treat all patients with the utmost kindness and consideration in the most trying situations.
- Ability to handle multi-functions.
- Ability to work in a fast-paced office environment.
- Ability to push, pull, lift, move, and/or carry up to 15 lbs.
- Ability to perform focused work with close attention to detail.
- Ability to operate office equipment, including computers, copiers, fax machines, phones plus, the ability to type at least 35 wpm.
- Ability to interact with others, both in person and through phone, e-mail, and written correspondence.
- Ability to relate to patients, through familiarity with medical terminology and triage procedure.
- Ability to relate to the public regardless of ethnic, religious and economic status.
- Ability to communicate with people and understand their problems.
- Must believe in health care with dignity for all.
EDUCATION AND EXPERIENCE REQUIRED:
- High school graduate/GED.
- Formal training from a vocational school in lieu of the above.
- One year of medical experience from a similar setting.
PHYSICAL DEMANDS:
The physical demands described here are representative of those an individual must meet to successfully perform the essential functions of this job. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
Associate Patient Care Coordinator
Medical receptionist job in Apopka, FL
Optum is a global organization that delivers care, aided by technology, to help millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they need to feel their best. Here, you will find a culture guided by inclusion, talented peers, comprehensive benefits and career development opportunities. Come make an impact on the communities we serve as you help us advance health optimization on a global scale. Join us to start Caring. Connecting. Growing together.
The Associate Patient Care Coordinator is responsible for appointment scheduling, patient registration, cashiering, answers incoming calls and performs other related clerical functions.
Schedule: Monday to Friday, 8 AM- 5 PM
Location: Onsite - 202 N Park Ave, Apopka, FL 32703
Primary Responsibilities:
Responsible for all components of the patient's experience ranging from patient in-take, office visit, patient close-out, and appointment scheduling
Applies knowledge/skills to basic, repeated activities
Demonstrates minimum depth of knowledge and skill in own function
Responds to standard requests
Requires assistance in responding to non-standard requests
Solve routine problems by following established procedures
Prioritize and set deadlines for employees
Works with other as a part of a team
Other responsibilities as assigned
You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear directions on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
Required Qualifications:
High School Diploma/GED (or higher)
1+ years of experience working in a medical office reception or patient facing administrative roles
1+ years of experience with EMR
Intermediate level of proficiency in PC software computer skills such as Microsoft Word, Excel, Power Point, and other departmental specific programs/applications
Preferred Qualification
Bilingual - Spanish/English
Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. In addition to your salary, we offer benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with us, you'll find a far-reaching choice of benefits and incentives. The hourly pay for this role will range from $16.00 to $27.69 per hour based on full-time employment. We comply with all minimum wage laws as applicable.
At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone-of every race, gender, sexuality, age, location, and income-deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups, and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes - an enterprise priority reflected in our mission.
UnitedHealth Group is an Equal Employment Opportunity employer under applicable law and qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected by local, state, or federal laws, rules, or regulations.
UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.
#RPO #RED
Auto-ApplyMedical Records & Referral Coordinator
Medical receptionist job in Casselberry, FL
Lead Medical Records & Referrals Coordinator oversee the administrative duties and operational efficiency of the Medical Records & Referrals department. They are responsible for processes and procedures that support medical records, referrals, data management, and resolving patient complaints. This is NOT a remote position.
Key Responsibilities
Maintains a transparent, effective relationship with the Regional Director of Operations and Medical Records & Referrals Manager by supporting the organization's activities
Completes timely and accurate data entry
Oversees the department in the absence of the Manager
Provides excellent customer service to patients, staff, partners, and visitors
Contributes and enhances the positive image of the medical records & referrals department
Assists patients and partners with referral processing, medical records requests, and other related inquiries
Ensures and maintains an efficient departmental workflow
Remains non-judgmental when engaging with patients
Monitors critical data for analysis and report generation
Ensures medical records are available to practitioners and clinical personnel upon request
Knowledge of medical terminology
Knowledge of insurance verification procedures
Knowledge of True Health's processes to navigate patients appropriately
Scans and import patient data to the electronic medical record
Coordinate the staff in assisting providers in obtaining authorizations, for appointments, consultations, procedures, etc.
Monitors received requests for summaries of medical care given to our patients by private physicians or medical facilities, keep a record of all correspondence, and provide follow-up as needed
Monitors and coordinates follow-up on patients who do not keep their appointments for specialists
Track all patient referrals to ensure report was received scanned and imported in a timely manner
Monitors rules and regulations, and policies and procedures, ensuring compliance with processes
Responsible for documenting all steps taken to properly process a referral
Tracks reports on turnaround time for processing Orange County referrals in a timely manner
Directs staff in notifying the provider and patient if additional tests are needed before a referral can be completed
Research patient medical records and respond to insurance and other correspondence
Supports staff development via the completion of 1:1 sessions
Participates in the recruitment and retention of staff
Maintains open lines of communication
Resolves complaints and inquiries regarding medical records and referrals
Maintains an adequate and constant supply of printed medical release forms and materials to be used by all medical departments; process necessary authorizations and referrals, and acknowledges receipt and adequate recordkeeping of all authorizations and referrals
Delegates and oversees the preparation of data necessary for all requested patient charts by hospitals, attorneys, etc., including making copies and arranging delivery of such documents
Responsible for processing assigned referrals within 72 hours
Oversee the accuracy of file records; attach reports of consultation and diagnostic procedures (x-ray, laboratory, consultations, etc.)
Functions as primary True Health medical records and referrals contact for internal and external inquiries and develop and maintain positive working relationships
Monitor documents scanned within the EMR system and all medical records received via mail within 72 hours
Conducts site visits monthly with medical records and referrals staff
Attends internal and external meetings
Contributes to achievement of organizational goals
Travel as necessary using personal vehicle (must maintain current auto insurance at own expense)
Other responsibilities as assigned
Essential Functions
Problem Solving
Customer Service
Verbal Communication
Written Communication
Planning/Organizing
Adaptability
Initiative
Administration/Operations
Managerial Skills
Professional Judgement
Minimum Qualifications
Education:
Associate's degree or higher from an accredited college or university Preferred
High School Diploma, GED, or equivalent work experience, Required
Experience:
Proficiency in Microsoft Office (Ex. Word, Excel, Outlook, PowerPoint), Required
Epic experience, Preferred
Minimum of 1 year of customer service experience, Preferred
Typing 40wpm
Bilingual in English and Spanish or Creole, Preferred
Licenses or Certifications:
N/A
Criminal Background Clearance:
True Health is a Health Center Program grantee under 42 U.S.C. 254b, a deemed Public Health Service employee under 42 U.S.C. 233(g)-(n), and partners with agencies that require criminal background checks. True Health has established policies and procedures that may influence the overall employment process, hiring, and “just cause” for the termination of employees. An employee's career could be shortened if there is a violation of any policies and procedures.
Prohibited criminal behavior is defined in Florida Statute (F.S.) 408.809. Any employee arrested for any offense outlined in the F.S.408.809 will be immediately suspended and remain suspended until the charges are disposed of in court. The employee will be terminated for an arrest or convict of any violation listed above.
DRUG/ALCOHOL SCREENINGS
A post-offer drug and alcohol screen is a requirement for employment. Failure to successfully pass the drug/alcohol screen will be cause for the offer to be rescinded. Employees are subject to random drug/alcohol screenings throughout the duration of their employment with True Health. If an employee fails to pass the drug/alcohol screening, then this shall become grounds for discipline up to and including immediate termination.
WORK ENVIRONMENT
The employee will be working in an outpatient healthcare setting.
The employee is subject to prolonged periods of sitting at a desk and working on a computer.
The employee is subject to perform repetitive hand and wrist motions.
The employee is frequently required to stand, walk, talk, and hear.
The employee is occasionally required to use hands to handle or feel objects, reach with hands and arms, stoop, kneel, crouch, and move or lift up to twenty-five (25) pounds.
The employee is required to use close vision, peripheral vision, depth perception, and adjust focus.
A reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS
The employee will work as the needs of the operation require. Normal work days and hours are Monday through Thursday, 8am - 6pm and Fridays, 8am - 12pm; however, there will be times when the employee will need to come in or work on “off hours” or “off days” to meet the needs of the position.
CORE COMPETENCIES
Mission-Focused: Commits to and embraces True Health's mission to enable access to care for uninsured and underinsured individuals.
Relationship-Oriented: Understands that people come before process and is essential in cultivating and managing relationships toward a common goal.
Collaborator: Understands the roles and contributions of all sectors of the organization and can mobilize resources (financial and human) through meaningful engagement.
Results-Driven: Dedicated to shared and measurable goals for the common good; creating, resourcing, scaling, and leveraging strategies and innovations for broad investment and community impact.
Brand Steward: Steward of True Health's brand and understands his/her role in growing and protecting the reputation and results of the greater organization.
Visionary: Confronts the complex realities of the environment and simultaneously maintains faith in a different and better future, providing purpose, direction, and motivation.
Team-Builder: Fosters commitment, trust, and collaboration among internal and external stakeholders.
Business Acumen: Possesses a high-level of broad business and management skills and contributes to generating financial support for the organization.
Network-Oriented: Values the power of networks; strives to leverage True Health's breadth of community presence, relationships, and strategy.
SELECTION GUIDELINES
The job description does not constitute an employment agreement between the employer and employee and is subject to change by the employer as the needs of the employer and requirements of the job change.
Auto-ApplyMedical Receptionist
Medical receptionist job in Casselberry, FL
Job DescriptionBenefits:
401(k)
Employee discounts
Health insurance
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company Overview
American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.
AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Clinic Hours are 8am-8pm M/F and 8am-5pm S/Su.
Job Summary
To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations.
Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
Qualifications
High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
Patient Service Coordinator
Medical receptionist job in Lake Mary, FL
Reports To: Center Manager Shift Schedule: Monday-Friday, 7:00am-4:00pm Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other.
What you will do:
* Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances
* Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations,
* Prepare charts for upcoming appointments and process medical records requests in an efficient manner.
Requirements
* High school diploma or general education degree (GED) equivalent.
* Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice.
* Experience with Electronic Medical Records (EMR) systems, required.
* Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred.
* Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future.
* Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security.
What we offer:
Competitive compensation, comprehensive health, vision and dental coverage, life and other ancillary insurance plans, employer matched 401(k), tuition reimbursement, pet insurance, paid holidays and PTO, supportive management, and a great working environment.
We encourage all prospective candidates to learn more about National Spine & Pain Centers by viewing our website at ****************************
Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply!
National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
Front Desk Coordinator, Daytona Pediatrics, Full-time
Medical receptionist job in Daytona Beach, FL
Join a friendly and collaborative team, working alongside multiple employees to provide superior patient care in an outpatient setting. They will have the opportunity to collaborate with other specialty teams including neurological, geriatrics, orthopedics, pediatrics, sports therapy, women's health, vestibular/balance, oncology, and low vision.
Responsibilities:
Provide a positive patient experience through patient engagement
Assure benefits have been verified, authorization was received, and review intake documents for completion before the evaluation and follow up treatments per insurance guidelines
Scheduling patient follow up appointments per insurance guidelines and plan of care prescribed by evaluating clinician
Collect co-payments, co-insurance, and deductible at time of service
Ability to multi-task in a fast paced environment
Maintaining patient records and accounts by obtaining, recording, and updating the account
Maintain communication with the center manager and provider relations specialist
Effectively communicate both verbally and written with referral sources and vendors
Qualifications:
High School diploma or equivalent
Successfully complete a data entry assessment
Customer service experience preferred
Medical terminology knowledge desired
Location: 311 N Clyde Morris Blvd Suite 50, Daytona Beach, FL 32114
Hours: Monday - Thursday 9:00 AM - 6:00 PM and Friday 8:00 AM - 5:00 PM
Thriving in a culture that you can be proud of, you will also receive many employee benefits such as the following:
Competitive Pay
Comprehensive Benefits package
Vacation/Paid Time Off
Retirement Plan
Employee Discounts
Clinical Education and Professional Development Programs
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