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Medical receptionist jobs in Ottawa, IL

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  • Patient Access Specialist

    Us Tech Solutions 4.4company rating

    Medical receptionist job in Warrenville, IL

    2-3 years customer service or medical office experience required. Takes upward of 60-100 inbound calls per day using multiple system applications while being monitored by Quality Assurance. Schedules appointments in Epic, in accordance with AIDET service standards, reviewing the scheduling activity and summarizing the transaction at the end of the call. Epic experience not required but preferred. Education: High School Diploma About US Tech Solutions: US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit *********************** US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Internal Job ID: 25-54076 Recruiter Name: Muskan Contact: **************
    $31k-37k yearly est. 1d ago
  • Health Care Plus BILINGUAL Receptionist- Field support- Compliance at Joliet

    Healthcare Plus 3.5company rating

    Medical receptionist job in Joliet, IL

    We are seeking motivated and professional individuals to join our team as Field Support- Receptionists- Compliance. If you are a proactive problem-solver with excellent interpersonal skills, we'd love to hear from you! Responsibilities: Provide on-site support to workers and resolve technical issues. Ensure timely completion of service tasks and follow-up with workers as needed. Greet and assist visitors and clients with professionalism and courtesy. Answer and direct phone calls, emails, and other inquiries. Manage scheduling, appointments, and meeting arrangements. Perform general administrative tasks, including data entry and filing. Qualifications: Previous experience in a technical support or administrative role. Strong problem-solving skills and technical aptitude. Excellent communication and customer service skills. Ability to work independently and manage time effectively. Valid driver's license and reliable transportation required. Strong organizational abilities and attention to detail. Proficiency in office software (e.g., Microsoft Office Suite). Spanish Speaker Health Care plus is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
    $32k-38k yearly est. 60d+ ago
  • Medical Receptionist / Front Desk

    Fyzical Therapy and Balance Centers 3.7company rating

    Medical receptionist job in Geneva, IL

    Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Geneva, IL, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today! If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position! In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career. Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities Skilled at handling incoming calls Strong communication skills required Comfortable with computers, ability to handle uploading and downloading files as well as navigating email Competent phone skills MS Suite familiarity, including Instant Messenger, Excel, and Word Able to effectively communicate with others Basic computer skills including email navigation and downloading/uploading files Familiarity with principles of Excel; able to use Word and Instant Messenger Required Skills H.S. grad or equivalent Authorization to work in the U.S. required High school diploma or GED Must be authorized to work in the U.S.
    $25k-31k yearly est. 9d ago
  • Front Desk / Patient Services Coordinator

    Thrive Urgent Wellness Center

    Medical receptionist job in Aurora, IL

    Job Description Join Our Team as a Front Desk / Patient Services Coordinator! Are you passionate about providing exceptional service and being the friendly face that makes someone's day better? At Thrive Urgent Wellness Center in Aurora, IL, we're looking for a Front Desk / Patient Services Coordinator to join our team and help us create a welcoming and professional environment for our patients. About Us At Thrive Urgent Wellness Center, we pride ourselves on delivering high-quality care with compassion and efficiency. Our mission is to support the health and wellness of our community by providing accessible and reliable care in a warm and inviting setting. What You'll Do As our Front Desk / Patient Services Coordinator, you'll be the first point of contact for our patients, ensuring their experience is smooth and stress-free. Your key responsibilities will include: - Greeting patients with a welcoming attitude and assisting with check-in and check-out processes. - Managing patient information, scheduling appointments, and maintaining accurate records. - Answering phone calls and addressing inquiries in a professional and courteous manner. - Coordinating with the care team to ensure seamless patient flow and communication. - Handling administrative tasks such as billing, insurance verification, and data entry. What We're Looking For We're seeking a friendly, organized, and detail-oriented individual who thrives in a fast-paced environment. To be successful in this role, you'll need: - At least 1 year of experience in a similar role, such as front desk, receptionist, or customer service. - Strong communication and interpersonal skills to interact effectively with patients and team members. - Proficiency in using office software and the ability to quickly learn new systems. - A proactive mindset with excellent problem-solving abilities. - A commitment to providing outstanding patient care and maintaining confidentiality. Why Join Thrive Urgent Wellness Center? While we do not currently offer additional benefits, this role provides an opportunity to work in a supportive and collaborative environment where your contributions make a real difference. At Thrive, we value teamwork, respect, and a shared dedication to improving the lives of our patients. Ready to Apply? If you're ready to bring your skills and enthusiasm to a team that's making a positive impact in the Aurora community, we'd love to hear from you! Submit your application today and take the first step toward becoming a valued member of the Thrive Urgent Wellness Center family. By applying to this job, you agree to receive periodic text messages from this employer and Homebase about your pending job application. Opt out anytime. Msg & data rates may apply. Powered by Homebase. Free employee scheduling, time clock and hiring tools.
    $31k-41k yearly est. 15d ago
  • Front Desk Coordinator Float

    Fox Valley Orthopedics 4.2company rating

    Medical receptionist job in Geneva, IL

    Location: Home base in Geneva, Illinois, but also must float to all other PT/OT locations to cover (Algonquin, Aurora, Barrington, Elgin, Huntley, & Yorkville) Status: Full-time (40 Hours/Week) Pay: Starting at $19/Hour Responsible for assisting the clinicians with all of the administration of medical records and patient contacts. Provides quality patient services, assist the patient with information, provide all referral intake, verifications/ authorizations and generally keep the clinic running efficiently, as your primary responsibilities. This employee will also assist in various administrative and physical therapy tech duties as necessary with licensed and trained PT, PTA, OT, COTA and/ or ATC. This employee will float to all locations to cover PTO and leaves of absences. Essential Duties and Responsibilities The essential duties and responsibilities include the following. Other duties may be assigned. * Assists, as needed, with receiving incoming telephone calls for clinic, obtains callers name, and forwards call to appropriate person or takes a message. * Greets patients and visitors in a polite and professional manner and provides information and assistance to them. * Schedules appointments, orders supplies as directed by the Clinic Manager, maintains waiting room, performs word processing, assists with report generation, and other clerical duties. * Regulates flow of laundry, as needed. * Deals appropriately with co-worker or patient conflicts * Utilizes appropriate communication techniques for internal/external customers (everyone). * Resolves issues with peers/utilizes manager as mediator/resource appropriately. * Proposes solutions to concerns/problems/issues. * Maintains positive behavior at work with internal/external customers. * Exhibits a willingness to adopt to changing environment including various locations as needed. * Maintains appropriate confidentiality. * Intake of new patient referrals. * Verification/ Authorization of all new patient referrals. * Provide all information (regarding intake, verification and authorization) to Integra for billing. * Achieves goals and strives to improve quality. * Adheres to policies and procedures including vacation/time off, punctuality/attendance * Maintain clean, safe working environment to facilitate quality of patient care, and efficient operations. * Recommends appropriate supplies and equipment for front office and therapy clinic. * Recognizes and responds appropriately in emergency situations. * Participates in staff meetings. * Float to all locations to cover PTO and leaves of absence. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Required: * High School Diploma OR equivalent Benefits * Medical, Dental, & Vision Insurance * Paid Time Off (PTO) * Holiday Pay * 401k/Profit Sharing
    $19 hourly 32d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Medical receptionist job in Naperville, IL

    Job Description Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $29k-36k yearly est. 13d ago
  • Medical Office Front Desk Receptionist

    Basko Dermatology

    Medical receptionist job in Naperville, IL

    Job DescriptionWe are seeking a dedicated and professional Front Desk Receptionist to join our growing team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently. BENEFITS OFFERED Generous pto (paid time off) Paid holidays Health insurance Dental insurance Vision insurance Life insurance 401(k) plan with guaranteed employer contribution Employee discounts Paid training ResponsibilitiesRECEPTIONIST RESPONSIBILITIES Greet patients and visitors warmly, ensuring a positive first impression. Answer phone calls and manage medical scheduling, including booking appointments and confirming patient visits. Provide excellent patient service by addressing inquiries and resolving issues promptly. Maintain accurate medical records and ensure confidentiality in compliance with HIPAA regulations. Utilize EHR software for patient management and record keeping. Perform administrative duties such entering patient insurance information, filing, data entry, and handling correspondence. Check-out patients and collect co-pays, deductibles as necessary. Maintain cleanliness and organization of the reception area. All other duties as assigned by office manager or physician. Required SkillsRECEPTIONIST SKILLS & QUALIFICATIONS Proficiency in medical scheduling and patient service within a healthcare setting. Strong understanding of medical terminology and administrative procedures. Proven ability in establishing rapport with patients, staff and supervisors. Experience with electronic health record systems is preferred. Excellent organizational skills with the ability to multitask effectively. Strong communication skills, both verbal and written, to interact professionally with patients and staff. Attention to detail in maintaining accurate records and documentation. Ability to work independently as well as part of a team in a dynamic environment. RECEPTIONIST EXPERIENCE Previous experience in a healthcare office, hospital or other medical facility highly desired Previous experience in posting charges and receipt of payments highly desired High school diploma or equivalent Join us in providing outstanding care to our patients while supporting the operational needs of our healthcare facility. Your contribution will be vital in ensuring that our front desk operates smoothly and efficiently.
    $29k-36k yearly est. 20d ago
  • Bilingual Front Desk Receptionist (Aurora)

    Dental Dreams LLC 3.8company rating

    Medical receptionist job in Aurora, IL

    The Role : Premier Dental LLC in Aurora, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. We have many Spanish-speaking patients so being bilingual is a huge plus! Who Are We : Premier Dental LLC is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Excellent Customer Service skills Dentrix and/or Eaglesoft (preferred) Full Time Availability - Mon - Sat We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Premier Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $29k-35k yearly est. Auto-Apply 42d ago
  • Front Desk Receptionist

    Genesis Orthopedics & Sports Medicine

    Medical receptionist job in Saint Charles, IL

    Front Desk Receptionist - Genesis Orthopedics & Sports Medicine Full-Time | In-Person | St. Charles, IL Genesis Orthopedics & Sports Medicine is seeking a dynamic, detail-oriented, and reliable Front Desk Receptionist to join our clinical team. This full-time, on-site role is essential to delivering a seamless and welcoming patient experience. This position requires: Prior experience working at a medical office front desk, including patient check-in and check-out processes. Proficiency in insurance verification to ensure accurate coverage prior to patient appointments. Spanish language fluency to communicate effectively with our diverse patient population. Strong organizational skills and the ability to multitask in a fast-paced clinical setting. You will handle patient reception, insurance verification, scheduling, and administrative support, working closely with our clinical team to ensure efficient operations. Epic EHR experience and orthopedic front desk experience are highly valued. Key Responsibilities Greet and assist patients in alignment with our Mission and Values. Perform patient check-in/check-out, ensuring prior authorizations, accurate guarantor information, and all required paperwork are completed. Verify insurance coverage and collect co-pays, self-pay balances, and other billing-related payments. Schedule, confirm, and follow up on appointments and visits. Maintain accurate patient records and documentation. Collaborate with on-site clinical teams and off-site support staff. Keep the front desk area clean, organized, and patient-ready. Assist clinical staff with administrative tasks as needed. Schedule Full-time, Monday-Friday, 8-hour day shifts. Primary location: St. Charles (with potential temporary assignments to other locations as needed). Requirements Qualifications Education: High school diploma or equivalent (required) Associate degree or relevant training (preferred) Experience: Minimum 2 years in a medical front desk or customer service role (medical office experience required). Insurance verification experience (required). Epic EHR experience (preferred). Orthopedic front desk experience (preferred). Skills & Abilities: Fluent in English (required) and Spanish (required for patient interaction). Excellent verbal and written communication skills. Strong organizational skills with attention to detail. Ability to multitask and remain composed in a busy environment. Proficiency in scheduling systems and basic computer applications. Benefits About Genesis At Genesis Orthopedics & Sports Medicine, our mission is to improve the quality of life for our patients through advanced orthopedic and sports medicine care delivered with personalized attention. We believe in treating the whole person-physically and emotionally-while fostering lasting relationships. Our values: Compassion: We understand and care about what patients are going through. Excellence: We strive for exceptional quality and continuous improvement. Humility: We sacrifice for the good of the team and our patients. Faith: We believe the impossible is possible. Passion: We bring energy and optimism to every task, interaction, and project.
    $29k-37k yearly est. Auto-Apply 60d+ ago
  • Front Desk Coordinator (Growth Track To Office Manager)

    Anointed Hands Physical Therapy & Fitness

    Medical receptionist job in New Lenox, IL

    FRONT DESK COORDINATOR (GROWTH TRACK TO OFFICE MANAGER) Anointed Hands Wellness - [City/State] Employment Type: Full-Time (35-40 hours/week) Schedule: Monday-Thursday 8 AM-7 PM, Friday 8 AM-2 PM, rotating Saturdays ABOUT US Anointed Hands Wellness is a holistic recovery and rehabilitation clinic dedicated to restoring movement, promoting healing, and helping clients thrive through compassionate and evidence-based care. We provide services including craniosacral therapy, myofascial release, lymphatic drainage, MLS laser, cryotherapy, vibration board, BrainTap, PEMF therapy, massage, assisted stretching, and more. We are seeking a Front Desk Coordinator who excels in hospitality, organization, sales, and leadership - and who is motivated to grow into an Office Manager role as the clinic and their skillset develop. ROLE OVERVIEW The Front Desk Coordinator serves as the first point of contact and is responsible for creating a smooth, welcoming, and memorable experience for every client. This role begins with foundational front desk responsibilities, with structured opportunities to advance into leadership, marketing, and management. PRIMARY RESPONSIBILITIES Client Experience Greet every client warmly by name within 10 seconds of entry Check clients in and out accurately and efficiently Maintain a clean, calm, and professional lobby environment Communication & Scheduling Manage phone calls, texts, and emails; reply within the same business day Confirm client paperwork is completed before appointments Maintain accurate scheduling to ensure optimal therapist utilization Sales & Membership Support Educate clients on services, programs, and memberships Assist clients with booking services and purchasing packages Promote specials, events, and rewards programs Operations & Organization Maintain systems for payments, documentation, and inventory Process payments and monitor accounts for accuracy Follow opening and closing procedures for the clinic GROWTH TRACK - TRAINING TOWARD OFFICE MANAGER As performance and reliability are demonstrated, responsibilities will expand to include: Staff support and schedule coordination Event and marketing support Community networking and referral building KPI and revenue tracking Leadership of systems and special projects Growth is based on performance, not tenure. A proactive, accountable, and motivated candidate will be supported in advancing. QUALIFICATIONS Required Strong communication and customer service skills Attention to detail and organizational skills Ability to multitask in a fast-paced setting Professional, warm, and caring presence Preferred (not required) Experience in wellness, healthcare, spa, fitness, or therapy setting Experience with scheduling or practice management software Sales, customer retention, or membership/program sales experience IDEAL CANDIDATE CHARACTERISTICS Dependable and punctual Coachable and growth-oriented Enjoys hospitality and connecting with people Self-motivated and solution-focused Takes ownership and follows through COMPENSATION & BENEFITS Hourly pay based on experience Advancement opportunities with performance-based raises Complimentary and discounted wellness services Career growth path toward Office Manager HOW TO APPLY Please submit the following: Resume Three professional references A short paragraph answering: Why do you feel you're a strong fit for this role and for a wellness clinic focused on healing?
    $29k-37k yearly est. 30d ago
  • Patient Services Coordinator- Spanish Speaking Preferred

    Us Fertility

    Medical receptionist job in Warrenville, IL

    Be a part of a team dedicated to helping people build families! Fertility Centers of Illinois is one of the nation's leading infertility treatment practices, providing advanced reproductive endocrinology services in the Chicagoland area for more than 30 years. FCI is now part of US Fertility! US Fertility is the largest physician-led partnership of top-tier fertility practices in the United States. The work we do building families offers stimulation, challenge, and personal reward. At Fertility Centers of Illinois, we believe that every person, every couple, deserves compassionate care during the fertility treatment process. Every member of our team is dedicated to providing our patients every possible opportunity for successful family-building. Our goal is simple: to provide the highest quality of care that results in a healthy pregnancy for our patients. Together, we make families happen! Eleven (11) nationally and internationally recognized, fellowship-trained physicians Over 42,000 babies born! More In Vitro Fertilization (IVF) procedures than any other practice in the Midwest-more than 25,000 since 1997 State-of-art facilities offering a less costly alternative than hospitals. The only infertility practice in the Midwest providing professional counseling from in-house, licensed, clinical psychologists and behavioral health specialists One of the nation's first fertility practices to integrate holistic/mind-body approaches to complement medical treatment. Every day of every year, Fertility Centers of Illinois brings three (3) babies into the world! What if each day you could… Make a difference in the lives of others. Fulfill the dreams of parenthood for a couple or individual. Work in a team environment that has a common goal. See challenges as opportunities to excel and grow as an individual while contributing to an important mission. You can do this here at Fertility Centers of Illinois! We are looking for a Patient Services Coordinator to provide coverage at our Warrenville, IL office. The schedule for this full-time position is Monday-Friday 7:30- 4pm. Individual must be flexible and comfortable working in a fast paced environment with high patient volume. The pay range for this position is between $20-$21/hr. Overview: The Patient Services Coordinator functions as a team member who, under the direction of the Office Manager, provides support to patients, physicians and multidisciplinary teams to facilitate patient care within the clinic. The patient services coordinator is responsible for maintaining patient satisfaction by providing non-medical patient services, problem solving, training and supporting front desk reception and checkout personnel. SCOPE: This non-exempt position reports to the Office Manager. I. ESSENTIAL FUNCTIONS: (In compliance with the American with Disabilities Act, ADA, this description identifies the essential components of the job required to be performed with or without reasonable accommodations. Requests for reasonable accommodations to facilitate the performance of these essential functions will be given careful consideration.) JOB RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO: Welcome patients and visitors by greeting individuals in person or on the telephone; answers or refers inquiries to the appropriate person or parties; completes check-in/out functions as directed Serves as a liaison between clinical staff, physicians and management while acting a communication center by answering telephones and directing all phone messages to the appropriate individuals in a timely manner; Responsible for scheduling patient appointments and completing patient registration as needed Ensures daily schedules of appointments and encounter forms are printed and reviews insurance status, patient balances due, missing information, etc. Focuses on the patient's well-being and abides by HIPAA compliance Responsible for re-verifying patient demographics and insurance information if patient has not been seen in 6 months or more Demonstrates a thorough knowledge and understanding of collecting co-payments and/or other payments due in accordance with prevailing company policy Responsible for completing insurance verification sticker for new patients a minimum of three days prior to patient's appointment and informing the patient if there is minimal or no infertility coverage Ensures to request copy of insurance card and benefit booklet for new patient appointment; send patient registration forms to patient in advance of appointment. Call patient to reschedule appointment if no insurance information has been received and verified. Accurately enter complete patient demographic information into computer system with great attention to detail Maintains and pulls charts of the day's patients and arranges in sequence; prepares charts according to standard office procedure, including insurance status, referrals, lab results, operative reports, procedure reports, outside medical records Responsible for calling all new patients in advance to confirm appointments and calling all patient “no shows” Maintain patient accounts by obtaining, recording, and updating personal, financial and insurance information; copying of patient records for insurance company requests, forwarding to other physicians or other reasons as deemed appropriate Batch day's encounters and payments; prepare daily bank deposit for payments according to instructions of Patient Accounts Department Maintains a clean, orderly work environment that is conducive to the provision and coordination of patient centered care; report any maintenance problems to office manager Oversees flow of waiting areas, monitoring patient wait time and communicates delays to patients. Maintain adequate inventory of office supplies and forms, report supply needs to Office Manager Maintain patient information in prescribed format for marketing purposes II. CONFIDENTIAL AND SENSITIVE INFORMATION: Maintain patient confidence and protects operations by keeping all patient information confidential. III. SCOPE OF FINANCIAL RESPONSIBILITY: Assist in maintaining patient accounts by obtaining, recording, and updating personal and financial information as required by this position Accountable for cash drawer, batching encounters, credit card receipts, cash and check payments, balancing payments and deposits, collecting co-payments and other appropriate patient charges High School Diploma required, Associate degree preferred Minimum 2 years' experience in a hospital or medical setting preferred. Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving issues Ability to balance multiple priorities and effectively handle challenging situations Excellent verbal/written communication skills Ability to travel between clinic locations on an as needed basis Ability to access, input, and retrieve information from a computer, knowledge of select medical software programs including NextGen preferred Ability to work well in a very fast-paced environment while maintaining professionalism, composure and an individualized, compassionate approach to patient care. Knowledge of basic office procedures and office machines (i.e. computer, fax, copier, etc.) Ability to actively listen, resolve conflict, and work as part of a multidisciplinary team. Weekend coverage and travel to other clinic locations to cover are required as needed. What We Offer: We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types: Full-Time Employees (30+ hours/week): Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays Part-Time Employees: 401(k) with company match and performance-based bonus opportunities Per Diem Employees: 401(k) with company match All offers of employment with Fertility Centers of Illinois are contingent upon the background check, drug screen and reference check process.
    $20-21 hourly 60d ago
  • Front Desk Receptionist

    Bear Paddle Swim School 3.2company rating

    Medical receptionist job in Woodridge, IL

    Bear Paddle Swim School is seeking a friendly and organized Front Desk Receptionist to be the welcoming face of our swim school. The Front Desk Receptionist is dedicated to customer service and the needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lesson sales. The Front Desk Receptionist serves as the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with enrolling, scheduling, selling program offerings, and answering questions. This position requires excellent communication skills, the ability to handle a fast-paced environment, and a welcoming and helpful attitude. The Front Desk Specialist reports to the Swim School Manager and Customer Service & Sales Manager. Responsibilities: Greet and assist parents, children, and guests with check-ins and general inquiries. Answer phones, schedule classes, and ensure quality customer service and knowledge of all program offerings. Make sure the family experience is dedicated to safety, fun, and results-driven. Provide tours and help to direct families throughout the facility. Complete prospect leads and sales phone calls to drive student enrollment. Handle registration, payments, and member accounts with accuracy. Support staff in maintaining a clean and safe facility environment. Complete daily operational duties while following the Quarter Curriculum with a specific week-by-week focus. Requirements 2+ years of customer service, administration, or sales experience is preferred. Strong communication and multitasking abilities. Ability to work flexible hours, including evenings and weekends. Background check required. Consistent and reliable. Comfortable in water and willing to participate in swim lessons when required. Perks Include Pay rate starting at $14/hr. Consistent schedules. Career growth opportunities. Free swim lessons for children or grandchildren. Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you! Salary Description $14+
    $14 hourly 60d+ ago
  • PSS / Patient Services Specialist - Primary Care at Ballard

    University of Washington 4.4company rating

    Medical receptionist job in Campus, IL

    UW Medicine Primary Care at Ballard has an outstanding opportunity for a Patient Services Specialist 2. WORK SCHEDULE * Part-time, 75% FTE (30 hours per week) * Thursday and Friday; 9:30am-8:30pm * Saturday; 7:30am-6:30pm * Day Shift supports Urgent Care DEPARTMENT DESCRIPTION UW Medicine Primary Care at Ballard offers personalized care for every stage of life. Whether you live in Ballard, Magnolia, or nearby, our team is here to help you stay healthy - and get the care you need when you're not. We offer personalized care that is easy to access and respects your background and preferences. Whether you need a routine checkup, help managing a chronic condition, or are seeking treatment for an illness or injury - we've got you covered. POSITION HIGHLIGHTS * Conveniently located near public transportation * Make a difference for the patients and employees we serve * Opportunity to provide career growth PRIMARY JOB RESPONSIBILITIES * Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging * Scheduling provider and ancillary service appointments * Obtaining patient demographic, financial, and clinical information * Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery * Other duties as requested REQUIREMENTS * High school graduation or equivalent AND * One year of healthcare, administrative, or customer service experience OR * An equivalent combination of education/experience ABOUT UW MEDICINE PRIMARY CARE UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations. UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees. Compassion. Innovation. Excellence. ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals. All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest. Become part of our team. Join our mission to make life healthier for everyone in our community. Compensation, Benefits and Position Details Pay Range Minimum: $23.13 hourly Pay Range Maximum: $33.65 hourly Other Compensation: * Benefits: For information about benefits for this position, visit ****************************************************** Shift: First Shift (United States of America) Temporary or Regular? This is a regular position FTE (Full-Time Equivalent): 75.00% Union/Bargaining Unit: SEIU 1199NW UWMC Northwest Service and Maintenance About the UW Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world. UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty. Our Commitment The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81. To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********. Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
    $23.1-33.7 hourly 11d ago
  • Medical Receptionist / Front Desk

    Fyzical Therapy and Balance Centers 3.7company rating

    Medical receptionist job in Plainfield, IL

    Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Plainfield, IL, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish. Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today! If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position! In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career. Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities Skilled at handling incoming calls Strong communication skills required Comfortable with computers, ability to handle uploading and downloading files as well as navigating email Competent phone skills MS Suite familiarity, including Instant Messenger, Excel, and Word Able to effectively communicate with others Basic computer skills including email navigation and downloading/uploading files Familiarity with principles of Excel; able to use Word and Instant Messenger Required Skills H.S. grad or equivalent Authorization to work in the U.S. required High school diploma or GED Must be authorized to work in the U.S.
    $25k-31k yearly est. 23d ago
  • Front Desk / Patient Services Coordinator

    Thrive Urgent Wellness Center

    Medical receptionist job in Aurora, IL

    Join Our Team as a Front Desk / Patient Services Coordinator! Are you passionate about providing exceptional service and being the friendly face that makes someone's day better? At Thrive Urgent Wellness Center in Aurora, IL, we're looking for a Front Desk / Patient Services Coordinator to join our team and help us create a welcoming and professional environment for our patients. About Us At Thrive Urgent Wellness Center, we pride ourselves on delivering high-quality care with compassion and efficiency. Our mission is to support the health and wellness of our community by providing accessible and reliable care in a warm and inviting setting. What You'll Do As our Front Desk / Patient Services Coordinator, you'll be the first point of contact for our patients, ensuring their experience is smooth and stress-free. Your key responsibilities will include: - Greeting patients with a welcoming attitude and assisting with check-in and check-out processes. - Managing patient information, scheduling appointments, and maintaining accurate records. - Answering phone calls and addressing inquiries in a professional and courteous manner. - Coordinating with the care team to ensure seamless patient flow and communication. - Handling administrative tasks such as billing, insurance verification, and data entry. What We're Looking For We're seeking a friendly, organized, and detail-oriented individual who thrives in a fast-paced environment. To be successful in this role, you'll need: - At least 1 year of experience in a similar role, such as front desk, receptionist, or customer service. - Strong communication and interpersonal skills to interact effectively with patients and team members. - Proficiency in using office software and the ability to quickly learn new systems. - A proactive mindset with excellent problem-solving abilities. - A commitment to providing outstanding patient care and maintaining confidentiality. Why Join Thrive Urgent Wellness Center? While we do not currently offer additional benefits, this role provides an opportunity to work in a supportive and collaborative environment where your contributions make a real difference. At Thrive, we value teamwork, respect, and a shared dedication to improving the lives of our patients. Ready to Apply? If you're ready to bring your skills and enthusiasm to a team that's making a positive impact in the Aurora community, we'd love to hear from you! Submit your application today and take the first step toward becoming a valued member of the Thrive Urgent Wellness Center family.
    $31k-41k yearly est. 13d ago
  • Front Desk Coordinator Float

    Fox Valley Orthopaedic Associates 4.2company rating

    Medical receptionist job in Geneva, IL

    Location: Home base in Geneva, Illinois, but also must float to all other PT/OT locations to cover (Algonquin, Aurora, Barrington, Elgin, Huntley, & Yorkville) Status: Full-time (40 Hours/Week) Pay: Starting at $19/Hour Responsible for assisting the clinicians with all of the administration of medical records and patient contacts. Provides quality patient services, assist the patient with information, provide all referral intake, verifications/ authorizations and generally keep the clinic running efficiently, as your primary responsibilities. This employee will also assist in various administrative and physical therapy tech duties as necessary with licensed and trained PT, PTA, OT, COTA and/ or ATC. This employee will float to all locations to cover PTO and leaves of absences. Essential Duties and Responsibilities The essential duties and responsibilities include the following. Other duties may be assigned. Assists, as needed, with receiving incoming telephone calls for clinic, obtains caller s name, and forwards call to appropriate person or takes a message. Greets patients and visitors in a polite and professional manner and provides information and assistance to them. Schedules appointments, orders supplies as directed by the Clinic Manager, maintains waiting room, performs word processing, assists with report generation, and other clerical duties. Regulates flow of laundry, as needed. Deals appropriately with co-worker or patient conflicts Utilizes appropriate communication techniques for internal/external customers (everyone). Resolves issues with peers/utilizes manager as mediator/resource appropriately. Proposes solutions to concerns/problems/issues. Maintains positive behavior at work with internal/external customers. Exhibits a willingness to adopt to changing environment including various locations as needed. Maintains appropriate confidentiality. Intake of new patient referrals. Verification/ Authorization of all new patient referrals. Provide all information (regarding intake, verification and authorization) to Integra for billing. Achieves goals and strives to improve quality. Adheres to policies and procedures including vacation/time off, punctuality/attendance Maintain clean, safe working environment to facilitate quality of patient care, and efficient operations. Recommends appropriate supplies and equipment for front office and therapy clinic. Recognizes and responds appropriately in emergency situations. Participates in staff meetings. Float to all locations to cover PTO and leaves of absence. Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Required: High School Diploma OR equivalent Benefits Medical, Dental, & Vision Insurance Paid Time Off (PTO) Holiday Pay 401k/Profit Sharing
    $19 hourly 33d ago
  • Front Bar Receptionist

    Face FoundriÉ

    Medical receptionist job in Naperville, IL

    Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply! The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Meet or exceed sales goals set by the Salon Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Salon Manager to notify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
    $29k-36k yearly est. 43d ago
  • Bilingual Front Desk Receptionist (Joliet)

    Dental Dreams 3.8company rating

    Medical receptionist job in Joliet, IL

    The Role: Dental Dreams LLC in Joliet, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will be Bilingual - Spanish, with great customer service skills and a passion for helping others. Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance FREE dental treatment at our locations PTO 401K Life Insurance, Pet Insurance and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual (Spanish) Customer Service experience Dentrix and/or Eaglesoft (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
    $29k-35k yearly est. Auto-Apply 60d+ ago
  • Front Desk Receptionist

    Genesis Orthopedics & Sports Medicine

    Medical receptionist job in Saint Charles, IL

    Job Description General summary: We are looking for a dynamic and responsible individual to join our Genesis clinical team as a Front Desk Receptionist. This full-time, in-person position involves clerical duties and assisting our clinical team to ensure smooth operations. The ideal candidate will be organized, have excellent communication skills, and be able to multitask in a fast-paced environment. Essential Job Responsibilities: Greet and assist patients upon arrival in accord with the practice's Mission and Values Ensure patients are ready to be checked in regarding prior authorizations, updated and accurate Guarantor accounts, all check-in paperwork completed prior to rooming the patient, and the like Collect co-payments and Self-Pay Balances as well as other billing tasks Collaborate with both the on-site clinical team to drive efficient clinic throughput and off-site teams to as needed Schedule and confirm appointments and follow up visits at practice locations Manage patient records and documentation Maintain a clean and organized front desk area Assist clinical staff with additional administrative tasks as assigned Schedule: Full-time: 8 hours a day, Monday to Friday, day shift The primary location will be St. Charles and may be subject to change temporarily based on practice needs Requirements Education: High school diploma or equivalent required Associate degree or relevant training preferred Experience: 2 years of experience in a Front Desk or customer service role, ideally in a medical office. Language: Fluent in both English (required) and Spanish (preferred). Benefits 401(k) matching Flexible schedule Paid time off About Genesis: The mission of Genesis Orthopedics & Sports Medicine is to improve the quality of life of our patients by offering advanced orthopedic and sports medicine care with personalized service and understanding of each individual's needs.Our goal is to enhance every patient's quality of life by caring for the whole person-physically and emotionally-getting them back in shape as quickly and completely as we can. We pride ourselves on caring for others, not only restoring their bodies and comfort, but building relationships that will last. This has been the basis for our standard of excellence and the source of our impeccable reputation.The practice values: Compassion (we are about what patients are going through), Excellence (we pursue exceptional quality and continuous improvement), Humility (I sacrifice so we can all gain), Faith (what others believe is impossible, we believe is possible), and Passion (we bring optimism and energy to ever task, interaction, and project).
    $29k-37k yearly est. 2d ago
  • Patient Scheduling Specialist

    Fox Valley Orthopaedic Associates 4.2company rating

    Medical receptionist job in Geneva, IL

    Status: Full-Time (40 Hours/Week) Days/hours: Monday - Friday Pay Rates (depending on experience): From $19.00/Hour This position is responsible for providing the highest level of customer service to all callers by addressing callers questions, triaging calls, and scheduling appointments. This position will also act as a liaison between Fox Valley Orthopedic and current and future patients. Essential Duties and Responsibilities The essential duties and responsibilities include the following. Other duties may be assigned. Obtain patient information by answering telephone calls, interviewing patients Input patient information into computer system ensuring accuracy and clarity Triage calls and direct to appropriate department Informs patient by explaining procedures, answering questions, providing information Determine insurance eligibility requirements Inform patients of available appointments Schedule patient appointments Communicate with patients and families regarding processes and procedures Monitor/complete web requests, secure messages Address overnight voice messages Monitor/complete Ortho First voice messages Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures Frequently attend educational seminars to improve knowledge and performance level Meet personal/team qualitative and quantitative goals Managing large amounts of inbound and outbound calls in a timely manner Follow communication scripts when handling different topics. Accept ownership for effectively communicating customer issues, complaints and inquires keeping customer satisfaction at the core of every decision and behavior. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Education and/or Experience Required: A High school diploma or equivalent. A minimum of two (2) years of call center experience in a healthcare setting Preferred: Previous work experience in an Orthopedic practice. Bilingual is a plus Benefits BCBS Medical Dental & Vision Insurance Paid Time Off (PTO) Holiday Pay 401k/Profit Sharing Short-Term Disability Insurance Life Insurance Various voluntary benefits
    $19 hourly 60d+ ago

Learn more about medical receptionist jobs

How much does a medical receptionist earn in Ottawa, IL?

The average medical receptionist in Ottawa, IL earns between $25,000 and $39,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.

Average medical receptionist salary in Ottawa, IL

$31,000
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