Patient Access Specialist
Medical receptionist job in Warrenville, IL
2-3 years customer service or medical office experience required.
Takes upward of 60-100 inbound calls per day using multiple system applications while being monitored by Quality Assurance.
Schedules appointments in Epic, in accordance with AIDET service standards, reviewing the scheduling activity and summarizing the transaction at the end of the call.
Epic experience not required but preferred.
Education:
High School Diploma
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ***********************
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Internal Job ID: 25-54076
Recruiter Name: Muskan
Contact: **************
Health Care Plus BILINGUAL Receptionist- Field support- Compliance at Joliet
Medical receptionist job in Joliet, IL
We are seeking motivated and professional individuals to join our team as Field Support- Receptionists- Compliance. If you are a proactive problem-solver with excellent interpersonal skills, we'd love to hear from you!
Responsibilities:
Provide on-site support to workers and resolve technical issues.
Ensure timely completion of service tasks and follow-up with workers as needed.
Greet and assist visitors and clients with professionalism and courtesy.
Answer and direct phone calls, emails, and other inquiries.
Manage scheduling, appointments, and meeting arrangements.
Perform general administrative tasks, including data entry and filing.
Qualifications:
Previous experience in a technical support or administrative role.
Strong problem-solving skills and technical aptitude.
Excellent communication and customer service skills.
Ability to work independently and manage time effectively.
Valid driver's license and reliable transportation required.
Strong organizational abilities and attention to detail.
Proficiency in office software (e.g., Microsoft Office Suite).
Spanish Speaker
Health Care plus is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Medical Receptionist / Front Desk
Medical receptionist job in Geneva, IL
Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Geneva, IL, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.
Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today!
If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position!
In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.
Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities
Skilled at handling incoming calls
Strong communication skills required
Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
Competent phone skills
MS Suite familiarity, including Instant Messenger, Excel, and Word
Able to effectively communicate with others
Basic computer skills including email navigation and downloading/uploading files
Familiarity with principles of Excel; able to use Word and Instant Messenger
Required Skills
H.S. grad or equivalent
Authorization to work in the U.S. required
High school diploma or GED
Must be authorized to work in the U.S.
Front Desk / Patient Services Coordinator
Medical receptionist job in Aurora, IL
Job Description
Join Our Team as a Front Desk / Patient Services Coordinator!
Are you passionate about providing exceptional service and being the friendly face that makes someone's day better? At Thrive Urgent Wellness Center in Aurora, IL, we're looking for a Front Desk / Patient Services Coordinator to join our team and help us create a welcoming and professional environment for our patients.
About Us
At Thrive Urgent Wellness Center, we pride ourselves on delivering high-quality care with compassion and efficiency. Our mission is to support the health and wellness of our community by providing accessible and reliable care in a warm and inviting setting.
What You'll Do
As our Front Desk / Patient Services Coordinator, you'll be the first point of contact for our patients, ensuring their experience is smooth and stress-free. Your key responsibilities will include:
- Greeting patients with a welcoming attitude and assisting with check-in and check-out processes.
- Managing patient information, scheduling appointments, and maintaining accurate records.
- Answering phone calls and addressing inquiries in a professional and courteous manner.
- Coordinating with the care team to ensure seamless patient flow and communication.
- Handling administrative tasks such as billing, insurance verification, and data entry.
What We're Looking For
We're seeking a friendly, organized, and detail-oriented individual who thrives in a fast-paced environment. To be successful in this role, you'll need:
- At least 1 year of experience in a similar role, such as front desk, receptionist, or customer service.
- Strong communication and interpersonal skills to interact effectively with patients and team members.
- Proficiency in using office software and the ability to quickly learn new systems.
- A proactive mindset with excellent problem-solving abilities.
- A commitment to providing outstanding patient care and maintaining confidentiality.
Why Join Thrive Urgent Wellness Center?
While we do not currently offer additional benefits, this role provides an opportunity to work in a supportive and collaborative environment where your contributions make a real difference. At Thrive, we value teamwork, respect, and a shared dedication to improving the lives of our patients.
Ready to Apply?
If you're ready to bring your skills and enthusiasm to a team that's making a positive impact in the Aurora community, we'd love to hear from you! Submit your application today and take the first step toward becoming a valued member of the Thrive Urgent Wellness Center family.
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Front Desk Coordinator Float
Medical receptionist job in Geneva, IL
Location: Home base in Geneva, Illinois, but also must float to all other PT/OT locations to cover (Algonquin, Aurora, Barrington, Elgin, Huntley, & Yorkville) Status: Full-time (40 Hours/Week) Pay: Starting at $19/Hour Responsible for assisting the clinicians with all of the administration of medical records and patient contacts. Provides quality patient services, assist the patient with information, provide all referral intake, verifications/ authorizations and generally keep the clinic running efficiently, as your primary responsibilities. This employee will also assist in various administrative and physical therapy tech duties as necessary with licensed and trained PT, PTA, OT, COTA and/ or ATC. This employee will float to all locations to cover PTO and leaves of absences.
Essential Duties and Responsibilities
The essential duties and responsibilities include the following. Other duties may be assigned.
* Assists, as needed, with receiving incoming telephone calls for clinic, obtains callers name, and forwards call to appropriate person or takes a message.
* Greets patients and visitors in a polite and professional manner and provides information and assistance to them.
* Schedules appointments, orders supplies as directed by the Clinic Manager, maintains waiting room, performs word processing, assists with report generation, and other clerical duties.
* Regulates flow of laundry, as needed.
* Deals appropriately with co-worker or patient conflicts
* Utilizes appropriate communication techniques for internal/external customers (everyone).
* Resolves issues with peers/utilizes manager as mediator/resource appropriately.
* Proposes solutions to concerns/problems/issues.
* Maintains positive behavior at work with internal/external customers.
* Exhibits a willingness to adopt to changing environment including various locations as needed.
* Maintains appropriate confidentiality.
* Intake of new patient referrals.
* Verification/ Authorization of all new patient referrals.
* Provide all information (regarding intake, verification and authorization) to Integra for billing.
* Achieves goals and strives to improve quality.
* Adheres to policies and procedures including vacation/time off, punctuality/attendance
* Maintain clean, safe working environment to facilitate quality of patient care, and efficient operations.
* Recommends appropriate supplies and equipment for front office and therapy clinic.
* Recognizes and responds appropriately in emergency situations.
* Participates in staff meetings.
* Float to all locations to cover PTO and leaves of absence.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Required:
* High School Diploma OR equivalent
Benefits
* Medical, Dental, & Vision Insurance
* Paid Time Off (PTO)
* Holiday Pay
* 401k/Profit Sharing
Front Bar Receptionist
Medical receptionist job in Naperville, IL
Job Description
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
Medical Office Front Desk Receptionist
Medical receptionist job in Naperville, IL
Job DescriptionWe are seeking a dedicated and professional Front Desk Receptionist to join our growing team. The ideal candidate will be the first point of contact for patients and visitors, providing exceptional customer service while managing administrative tasks in a fast-paced medical environment. This role requires strong organizational skills, attention to detail, and the ability to handle multiple tasks efficiently.
BENEFITS OFFERED
Generous pto (paid time off)
Paid holidays
Health insurance
Dental insurance
Vision insurance
Life insurance
401(k) plan with guaranteed employer contribution
Employee discounts
Paid training
ResponsibilitiesRECEPTIONIST RESPONSIBILITIES
Greet patients and visitors warmly, ensuring a positive first impression.
Answer phone calls and manage medical scheduling, including booking appointments and confirming patient visits.
Provide excellent patient service by addressing inquiries and resolving issues promptly.
Maintain accurate medical records and ensure confidentiality in compliance with HIPAA regulations.
Utilize EHR software for patient management and record keeping.
Perform administrative duties such entering patient insurance information, filing, data entry, and handling correspondence.
Check-out patients and collect co-pays, deductibles as necessary.
Maintain cleanliness and organization of the reception area.
All other duties as assigned by office manager or physician.
Required SkillsRECEPTIONIST SKILLS & QUALIFICATIONS
Proficiency in medical scheduling and patient service within a healthcare setting.
Strong understanding of medical terminology and administrative procedures.
Proven ability in establishing rapport with patients, staff and supervisors.
Experience with electronic health record systems is preferred.
Excellent organizational skills with the ability to multitask effectively.
Strong communication skills, both verbal and written, to interact professionally with patients and staff.
Attention to detail in maintaining accurate records and documentation.
Ability to work independently as well as part of a team in a dynamic environment.
RECEPTIONIST EXPERIENCE
Previous experience in a healthcare office, hospital or other medical facility highly desired
Previous experience in posting charges and receipt of payments highly desired
High school diploma or equivalent
Join us in providing outstanding care to our patients while supporting the operational needs of our healthcare facility. Your contribution will be vital in ensuring that our front desk operates smoothly and efficiently.
Bilingual Front Desk Receptionist (Aurora)
Medical receptionist job in Aurora, IL
The Role : Premier Dental LLC in Aurora, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent customer service. We have many Spanish-speaking patients so being bilingual is a huge plus!
Who Are We : Premier Dental LLC is a dynamic, growing company with offices in Illinois. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Excellent Customer Service skills
Dentrix and/or Eaglesoft (preferred)
Full Time Availability - Mon - Sat
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Premier Dental LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyFront Desk Receptionist
Medical receptionist job in Saint Charles, IL
Front Desk Receptionist - Genesis Orthopedics & Sports Medicine
Full-Time | In-Person | St. Charles, IL
Genesis Orthopedics & Sports Medicine is seeking a dynamic, detail-oriented, and reliable Front Desk Receptionist to join our clinical team. This full-time, on-site role is essential to delivering a seamless and welcoming patient experience.
This position requires:
Prior experience working at a medical office front desk, including patient check-in and check-out processes.
Proficiency in insurance verification to ensure accurate coverage prior to patient appointments.
Spanish language fluency to communicate effectively with our diverse patient population.
Strong organizational skills and the ability to multitask in a fast-paced clinical setting.
You will handle patient reception, insurance verification, scheduling, and administrative support, working closely with our clinical team to ensure efficient operations. Epic EHR experience and orthopedic front desk experience are highly valued.
Key Responsibilities
Greet and assist patients in alignment with our Mission and Values.
Perform patient check-in/check-out, ensuring prior authorizations, accurate guarantor information, and all required paperwork are completed.
Verify insurance coverage and collect co-pays, self-pay balances, and other billing-related payments.
Schedule, confirm, and follow up on appointments and visits.
Maintain accurate patient records and documentation.
Collaborate with on-site clinical teams and off-site support staff.
Keep the front desk area clean, organized, and patient-ready.
Assist clinical staff with administrative tasks as needed.
Schedule
Full-time, Monday-Friday, 8-hour day shifts.
Primary location: St. Charles (with potential temporary assignments to other locations as needed).
Requirements
Qualifications
Education:
High school diploma or equivalent (required)
Associate degree or relevant training (preferred)
Experience:
Minimum 2 years in a medical front desk or customer service role (medical office experience required).
Insurance verification experience (required).
Epic EHR experience (preferred).
Orthopedic front desk experience (preferred).
Skills & Abilities:
Fluent in English (required) and Spanish (required for patient interaction).
Excellent verbal and written communication skills.
Strong organizational skills with attention to detail.
Ability to multitask and remain composed in a busy environment.
Proficiency in scheduling systems and basic computer applications.
Benefits
About Genesis
At Genesis Orthopedics & Sports Medicine, our mission is to improve the quality of life for our patients through advanced orthopedic and sports medicine care delivered with personalized attention. We believe in treating the whole person-physically and emotionally-while fostering lasting relationships.
Our values:
Compassion: We understand and care about what patients are going through.
Excellence: We strive for exceptional quality and continuous improvement.
Humility: We sacrifice for the good of the team and our patients.
Faith: We believe the impossible is possible.
Passion: We bring energy and optimism to every task, interaction, and project.
Auto-ApplyFront Desk Coordinator (Growth Track To Office Manager)
Medical receptionist job in New Lenox, IL
FRONT DESK COORDINATOR (GROWTH TRACK TO OFFICE MANAGER) Anointed Hands Wellness - [City/State] Employment Type: Full-Time (35-40 hours/week) Schedule: Monday-Thursday 8 AM-7 PM, Friday 8 AM-2 PM, rotating Saturdays
ABOUT US
Anointed Hands Wellness is a holistic recovery and rehabilitation clinic dedicated to restoring movement, promoting healing, and helping clients thrive through compassionate and evidence-based care. We provide services including craniosacral therapy, myofascial release, lymphatic drainage, MLS laser, cryotherapy, vibration board, BrainTap, PEMF therapy, massage, assisted stretching, and more.
We are seeking a
Front Desk Coordinator
who excels in hospitality, organization, sales, and leadership - and who is motivated to grow into an
Office Manager
role as the clinic and their skillset develop.
ROLE OVERVIEW
The Front Desk Coordinator serves as the first point of contact and is responsible for creating a smooth, welcoming, and memorable experience for every client. This role begins with foundational front desk responsibilities, with structured opportunities to advance into leadership, marketing, and management.
PRIMARY RESPONSIBILITIES
Client Experience
Greet every client warmly by name within 10 seconds of entry
Check clients in and out accurately and efficiently
Maintain a clean, calm, and professional lobby environment
Communication & Scheduling
Manage phone calls, texts, and emails; reply within the same business day
Confirm client paperwork is completed before appointments
Maintain accurate scheduling to ensure optimal therapist utilization
Sales & Membership Support
Educate clients on services, programs, and memberships
Assist clients with booking services and purchasing packages
Promote specials, events, and rewards programs
Operations & Organization
Maintain systems for payments, documentation, and inventory
Process payments and monitor accounts for accuracy
Follow opening and closing procedures for the clinic
GROWTH TRACK - TRAINING TOWARD OFFICE MANAGER
As performance and reliability are demonstrated, responsibilities will expand to include:
Staff support and schedule coordination
Event and marketing support
Community networking and referral building
KPI and revenue tracking
Leadership of systems and special projects
Growth is based on performance, not tenure. A proactive, accountable, and motivated candidate will be supported in advancing.
QUALIFICATIONS
Required
Strong communication and customer service skills
Attention to detail and organizational skills
Ability to multitask in a fast-paced setting
Professional, warm, and caring presence
Preferred (not required)
Experience in wellness, healthcare, spa, fitness, or therapy setting
Experience with scheduling or practice management software
Sales, customer retention, or membership/program sales experience
IDEAL CANDIDATE CHARACTERISTICS
Dependable and punctual
Coachable and growth-oriented
Enjoys hospitality and connecting with people
Self-motivated and solution-focused
Takes ownership and follows through
COMPENSATION & BENEFITS
Hourly pay based on experience
Advancement opportunities with performance-based raises
Complimentary and discounted wellness services
Career growth path toward Office Manager
HOW TO APPLY
Please submit the following:
Resume
Three professional references
A short paragraph answering:
Why do you feel you're a strong fit for this role and for a wellness clinic focused on healing?
Patient Services Coordinator- Spanish Speaking Preferred
Medical receptionist job in Warrenville, IL
Be a part of a team dedicated to helping people build families!
Fertility Centers of Illinois is one of the nation's leading infertility treatment practices, providing advanced reproductive endocrinology services in the Chicagoland area for more than 30 years.
FCI is now part of US Fertility! US Fertility is the largest physician-led partnership of top-tier fertility practices in the United States. The work we do building families offers stimulation, challenge, and personal reward.
At Fertility Centers of Illinois, we believe that every person, every couple, deserves compassionate care during the fertility treatment process. Every member of our team is dedicated to providing our patients every possible opportunity for successful family-building.
Our goal is simple: to provide the highest quality of care that results in a healthy pregnancy for our patients.
Together, we make families happen!
Eleven (11) nationally and internationally recognized, fellowship-trained physicians
Over 42,000 babies born!
More In Vitro Fertilization (IVF) procedures than any other practice in the Midwest-more than 25,000 since 1997
State-of-art facilities offering a less costly alternative than hospitals.
The only infertility practice in the Midwest providing professional counseling from in-house, licensed, clinical psychologists and behavioral health specialists
One of the nation's first fertility practices to integrate holistic/mind-body approaches to complement medical treatment.
Every day of every year, Fertility Centers of Illinois brings three (3) babies into the world!
What if each day you could…
Make a difference in the lives of others.
Fulfill the dreams of parenthood for a couple or individual.
Work in a team environment that has a common goal.
See challenges as opportunities to excel and grow as an individual while contributing to an important mission.
You can do this here at Fertility Centers of Illinois!
We are looking for a Patient Services Coordinator to provide coverage at our Warrenville, IL office.
The schedule for this full-time position is Monday-Friday 7:30- 4pm. Individual must be flexible and comfortable working in a fast paced environment with high patient volume. The pay range for this position is between $20-$21/hr.
Overview: The Patient Services Coordinator functions as a team member who, under the direction of the Office Manager, provides support to patients, physicians and multidisciplinary teams to facilitate patient care within the clinic. The patient services coordinator is responsible for maintaining patient satisfaction by providing non-medical patient services, problem solving, training and supporting front desk reception and checkout personnel.
SCOPE: This non-exempt position reports to the Office Manager.
I. ESSENTIAL FUNCTIONS:
(In compliance with the American with Disabilities Act, ADA, this description identifies the essential components of the job required to be performed with or without reasonable accommodations. Requests for reasonable accommodations to facilitate the performance of these essential functions will be given careful consideration.)
JOB RESPONSIBILITIES INCLUDED BUT NOT LIMITED TO:
Welcome patients and visitors by greeting individuals in person or on the telephone; answers or refers inquiries to the appropriate person or parties; completes check-in/out functions as directed
Serves as a liaison between clinical staff, physicians and management while acting a communication center by answering telephones and directing all phone messages to the appropriate individuals in a timely manner;
Responsible for scheduling patient appointments and completing patient registration as needed
Ensures daily schedules of appointments and encounter forms are printed and reviews insurance status, patient balances due, missing information, etc.
Focuses on the patient's well-being and abides by HIPAA compliance
Responsible for re-verifying patient demographics and insurance information if patient has not been seen in 6 months or more
Demonstrates a thorough knowledge and understanding of collecting co-payments and/or other payments due in accordance with prevailing company policy
Responsible for completing insurance verification sticker for new patients a minimum of three days prior to patient's appointment and informing the patient if there is minimal or no infertility coverage
Ensures to request copy of insurance card and benefit booklet for new patient appointment; send patient registration forms to patient in advance of appointment. Call patient to reschedule appointment if no insurance information has been received and verified.
Accurately enter complete patient demographic information into computer system with great attention to detail
Maintains and pulls charts of the day's patients and arranges in sequence; prepares charts according to standard office procedure, including insurance status, referrals, lab results, operative reports, procedure reports, outside medical records
Responsible for calling all new patients in advance to confirm appointments and calling all patient “no shows”
Maintain patient accounts by obtaining, recording, and updating personal, financial and insurance information; copying of patient records for insurance company requests, forwarding to other physicians or other reasons as deemed appropriate
Batch day's encounters and payments; prepare daily bank deposit for payments according to instructions of Patient Accounts Department
Maintains a clean, orderly work environment that is conducive to the provision and coordination of patient centered care; report any maintenance problems to office manager
Oversees flow of waiting areas, monitoring patient wait time and communicates delays to patients.
Maintain adequate inventory of office supplies and forms, report supply needs to Office Manager
Maintain patient information in prescribed format for marketing purposes
II. CONFIDENTIAL AND SENSITIVE INFORMATION:
Maintain patient confidence and protects operations by keeping all patient information confidential.
III. SCOPE OF FINANCIAL RESPONSIBILITY:
Assist in maintaining patient accounts by obtaining, recording, and updating personal and financial information as required by this position
Accountable for cash drawer, batching encounters, credit card receipts, cash and check payments, balancing payments and deposits, collecting co-payments and other appropriate patient charges
High School Diploma required, Associate degree preferred
Minimum 2 years' experience in a hospital or medical setting preferred.
Excellent interpersonal skills, including the ability to establish and maintain effective relationships with patients, physicians, management, staff and other customers
Exceptional customer service skills including the ability to use independent thinking, sound judgment and creativity when resolving issues
Ability to balance multiple priorities and effectively handle challenging situations
Excellent verbal/written communication skills
Ability to travel between clinic locations on an as needed basis
Ability to access, input, and retrieve information from a computer, knowledge of select medical software programs including NextGen preferred
Ability to work well in a very fast-paced environment while maintaining professionalism, composure and an individualized, compassionate approach to patient care.
Knowledge of basic office procedures and office machines (i.e. computer, fax, copier, etc.)
Ability to actively listen, resolve conflict, and work as part of a multidisciplinary team.
Weekend coverage and travel to other clinic locations to cover are required as needed.
What We Offer:
We are proud to provide a comprehensive and competitive benefits package tailored to support the needs of our team members across all employment types:
Full-Time Employees (30+ hours/week):
Medical, dental, and vision insurance, 401(k) with company match, tuition assistance, performance-based bonus opportunities, generous paid time off, and paid holidays
Part-Time Employees:
401(k) with company match and performance-based bonus opportunities
Per Diem Employees:
401(k) with company match
All offers of employment with Fertility Centers of Illinois are contingent upon the background check, drug screen and reference check process.
Front Desk Receptionist
Medical receptionist job in Woodridge, IL
Bear Paddle Swim School is seeking a friendly and organized Front Desk Receptionist to be the welcoming face of our swim school. The Front Desk Receptionist is dedicated to customer service and the needs of families, creating a fun experience, and the ability to provide salesmanship and closing swim lesson sales. The Front Desk Receptionist serves as the main information center for all Bear Paddle offerings. This includes assisting families with giving tours, closing prospect lead families with enrolling, scheduling, selling program offerings, and answering questions. This position requires excellent communication skills, the ability to handle a fast-paced environment, and a welcoming and helpful attitude.
The Front Desk Specialist reports to the Swim School Manager and Customer Service & Sales Manager.
Responsibilities:
Greet and assist parents, children, and guests with check-ins and general inquiries.
Answer phones, schedule classes, and ensure quality customer service and knowledge of all program offerings.
Make sure the family experience is dedicated to safety, fun, and results-driven.
Provide tours and help to direct families throughout the facility.
Complete prospect leads and sales phone calls to drive student enrollment.
Handle registration, payments, and member accounts with accuracy.
Support staff in maintaining a clean and safe facility environment.
Complete daily operational duties while following the Quarter Curriculum with a specific week-by-week focus.
Requirements
2+ years of customer service, administration, or sales experience is preferred.
Strong communication and multitasking abilities.
Ability to work flexible hours, including evenings and weekends.
Background check required.
Consistent and reliable.
Comfortable in water and willing to participate in swim lessons when required.
Perks Include
Pay rate starting at $14/hr.
Consistent schedules.
Career growth opportunities.
Free swim lessons for children or grandchildren.
Bear Paddle Swim School offers a fun and supportive team environment focused on teaching children swimming skills that will last a lifetime. If you're enthusiastic, organized, and ready to make a splash, we'd love to meet you!
Salary Description $14+
PSS / Patient Services Specialist - Primary Care at Ballard
Medical receptionist job in Campus, IL
UW Medicine Primary Care at Ballard has an outstanding opportunity for a Patient Services Specialist 2. WORK SCHEDULE * Part-time, 75% FTE (30 hours per week) * Thursday and Friday; 9:30am-8:30pm * Saturday; 7:30am-6:30pm * Day Shift supports Urgent Care
DEPARTMENT DESCRIPTION
UW Medicine Primary Care at Ballard offers personalized care for every stage of life. Whether you live in Ballard, Magnolia, or nearby, our team is here to help you stay healthy - and get the care you need when you're not. We offer personalized care that is easy to access and respects your background and preferences. Whether you need a routine checkup, help managing a chronic condition, or are seeking treatment for an illness or injury - we've got you covered.
POSITION HIGHLIGHTS
* Conveniently located near public transportation
* Make a difference for the patients and employees we serve
* Opportunity to provide career growth
PRIMARY JOB RESPONSIBILITIES
* Providing staff, providers, and patients with an efficient system of internal and external communications, including phone answering and call triaging
* Scheduling provider and ancillary service appointments
* Obtaining patient demographic, financial, and clinical information
* Partnering with all members of the clinic team to prioritize patient satisfaction and exceptional care delivery
* Other duties as requested
REQUIREMENTS
* High school graduation or equivalent AND
* One year of healthcare, administrative, or customer service experience OR
* An equivalent combination of education/experience
ABOUT UW MEDICINE PRIMARY CARE
UW Medicine Primary Care is a network of clinics located throughout the Puget Sound region. The clinics offer a wide spectrum of primary care services, as well as secondary care, from pediatrics to geriatrics. Urgent care services are offered seven days a week at select locations.
UW Medicine Primary Care is dedicated to improving the health of the public; our providers and staff are the cornerstones of our success. The foundation of our efforts to deliver exceptional care to our patients and families begins with our focus on the continuous development of our employees.
Compassion. Innovation. Excellence.
ABOUT UW MEDICINE - WHERE YOUR IMPACT GOES FURTHER
UW Medicine is Washington's only health system that includes a top-rated medical school and an internationally recognized research center. UW Medicine's mission is to improve the health of the public by advancing medical knowledge, providing outstanding primary and specialty care to the people of the region, and preparing tomorrow's physicians, scientists and other health professionals.
All across UW Medicine, our employees collaborate to perform the highest quality work with integrity and compassion and to create a respectful, welcoming environment where every patient, family, student and colleague is valued and honored. Nearly 29,000 healthcare professionals, researchers, and educators work in the UW Medicine family of organizations that includes: Harborview Medical Center, UW Medical Center - Montlake, UW Medical Center - Northwest, Valley Medical Center, UW Medicine Primary Care, UW Physicians, UW School of Medicine, and Airlift Northwest.
Become part of our team. Join our mission to make life healthier for everyone in our community.
Compensation, Benefits and Position Details
Pay Range Minimum:
$23.13 hourly
Pay Range Maximum:
$33.65 hourly
Other Compensation:
* Benefits:
For information about benefits for this position, visit ******************************************************
Shift:
First Shift (United States of America)
Temporary or Regular?
This is a regular position
FTE (Full-Time Equivalent):
75.00%
Union/Bargaining Unit:
SEIU 1199NW UWMC Northwest Service and Maintenance
About the UW
Working at the University of Washington provides a unique opportunity to change lives - on our campuses, in our state and around the world.
UW employees bring their boundless energy, creative problem-solving skills and dedication to building stronger minds and a healthier world. In return, they enjoy outstanding benefits, opportunities for professional growth and the chance to work in an environment known for its diversity, intellectual excitement, artistic pursuits and natural beauty.
Our Commitment
The University of Washington is committed to fostering an inclusive, respectful and welcoming community for all. As an equal opportunity employer, the University considers applicants for employment without regard to race, color, creed, religion, national origin, citizenship, sex, pregnancy, age, marital status, sexual orientation, gender identity or expression, genetic information, disability, or veteran status consistent with UW Executive Order No. 81.
To request disability accommodation in the application process, contact the Disability Services Office at ************ or **********.
Applicants considered for this position will be required to disclose if they are the subject of any substantiated findings or current investigations related to sexual misconduct at their current employment and past employment. Disclosure is required under Washington state law.
Medical Receptionist / Front Desk
Medical receptionist job in Plainfield, IL
Job DescriptionNo experience necessary for this entry-level Medical Receptionist / Front Desk position with FYZICAL at our Plainfield, IL, location, the leading physical therapy company in the country! This is your chance to be part of a champion team with a unique, forward-thinking company that is paving the way in the PT industry with its non-traditional approach to healthcare. With FYZICAL, you will enjoy job security and the opportunity for career advancement through continuing education. With state-of-the-art technology at your disposal and an independent practice leader that is fully invested in your success, your career will flourish.
Your future looks bright with FYZICAL! Apply for our Medical Receptionist / Front Desk job opening today!
If you are looking for the perfect starter job where you can establish yourself and grow your career, your search is over! We are the leading PT provider in the U.S. and are in need of a visionary like you to fill our Medical Receptionist / Front Desk position!
In this entry level role, you will be part of a top-rated team of professionals who work together to provide each client with an individualized experience. With the full support of a practice leader who is invested in you, you can relax and enjoy the flow of a team meant to succeed together as you advance your career.
Say yes to a bright future! Apply for this outstanding Medical Receptionist / Front Desk job opening today!Responsibilities
Skilled at handling incoming calls
Strong communication skills required
Comfortable with computers, ability to handle uploading and downloading files as well as navigating email
Competent phone skills
MS Suite familiarity, including Instant Messenger, Excel, and Word
Able to effectively communicate with others
Basic computer skills including email navigation and downloading/uploading files
Familiarity with principles of Excel; able to use Word and Instant Messenger
Required Skills
H.S. grad or equivalent
Authorization to work in the U.S. required
High school diploma or GED
Must be authorized to work in the U.S.
Front Desk / Patient Services Coordinator
Medical receptionist job in Aurora, IL
Join Our Team as a Front Desk / Patient Services Coordinator!
Are you passionate about providing exceptional service and being the friendly face that makes someone's day better? At Thrive Urgent Wellness Center in Aurora, IL, we're looking for a Front Desk / Patient Services Coordinator to join our team and help us create a welcoming and professional environment for our patients.
About Us
At Thrive Urgent Wellness Center, we pride ourselves on delivering high-quality care with compassion and efficiency. Our mission is to support the health and wellness of our community by providing accessible and reliable care in a warm and inviting setting.
What You'll Do
As our Front Desk / Patient Services Coordinator, you'll be the first point of contact for our patients, ensuring their experience is smooth and stress-free. Your key responsibilities will include:
- Greeting patients with a welcoming attitude and assisting with check-in and check-out processes.
- Managing patient information, scheduling appointments, and maintaining accurate records.
- Answering phone calls and addressing inquiries in a professional and courteous manner.
- Coordinating with the care team to ensure seamless patient flow and communication.
- Handling administrative tasks such as billing, insurance verification, and data entry.
What We're Looking For
We're seeking a friendly, organized, and detail-oriented individual who thrives in a fast-paced environment. To be successful in this role, you'll need:
- At least 1 year of experience in a similar role, such as front desk, receptionist, or customer service.
- Strong communication and interpersonal skills to interact effectively with patients and team members.
- Proficiency in using office software and the ability to quickly learn new systems.
- A proactive mindset with excellent problem-solving abilities.
- A commitment to providing outstanding patient care and maintaining confidentiality.
Why Join Thrive Urgent Wellness Center?
While we do not currently offer additional benefits, this role provides an opportunity to work in a supportive and collaborative environment where your contributions make a real difference. At Thrive, we value teamwork, respect, and a shared dedication to improving the lives of our patients.
Ready to Apply?
If you're ready to bring your skills and enthusiasm to a team that's making a positive impact in the Aurora community, we'd love to hear from you! Submit your application today and take the first step toward becoming a valued member of the Thrive Urgent Wellness Center family.
Front Desk Coordinator Float
Medical receptionist job in Geneva, IL
Location: Home base in Geneva, Illinois, but also must float to all other PT/OT locations to cover (Algonquin, Aurora, Barrington, Elgin, Huntley, & Yorkville) Status: Full-time (40 Hours/Week) Pay: Starting at $19/Hour
Responsible for assisting the clinicians with all of the administration of medical records and patient contacts. Provides quality patient services, assist the patient with information, provide all referral intake, verifications/ authorizations and generally keep the clinic running efficiently, as your primary responsibilities. This employee will also assist in various administrative and physical therapy tech duties as necessary with licensed and trained PT, PTA, OT, COTA and/ or ATC. This employee will float to all locations to cover PTO and leaves of absences.
Essential Duties and Responsibilities
The essential duties and responsibilities include the following. Other duties may be assigned.
Assists, as needed, with receiving incoming telephone calls for clinic, obtains caller s name, and forwards call to appropriate person or takes a message.
Greets patients and visitors in a polite and professional manner and provides information and assistance to them.
Schedules appointments, orders supplies as directed by the Clinic Manager, maintains waiting room, performs word processing, assists with report generation, and other clerical duties.
Regulates flow of laundry, as needed.
Deals appropriately with co-worker or patient conflicts
Utilizes appropriate communication techniques for internal/external customers (everyone).
Resolves issues with peers/utilizes manager as mediator/resource appropriately.
Proposes solutions to concerns/problems/issues.
Maintains positive behavior at work with internal/external customers.
Exhibits a willingness to adopt to changing environment including various locations as needed.
Maintains appropriate confidentiality.
Intake of new patient referrals.
Verification/ Authorization of all new patient referrals.
Provide all information (regarding intake, verification and authorization) to Integra for billing.
Achieves goals and strives to improve quality.
Adheres to policies and procedures including vacation/time off, punctuality/attendance
Maintain clean, safe working environment to facilitate quality of patient care, and efficient operations.
Recommends appropriate supplies and equipment for front office and therapy clinic.
Recognizes and responds appropriately in emergency situations.
Participates in staff meetings.
Float to all locations to cover PTO and leaves of absence.
Qualifications:
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Required:
High School Diploma OR equivalent
Benefits
Medical, Dental, & Vision Insurance
Paid Time Off (PTO)
Holiday Pay
401k/Profit Sharing
Front Bar Receptionist
Medical receptionist job in Naperville, IL
Help create, cultivate and promote a positive upbeat facial bar. Asking that only motivated, positive, hard working people apply!
The Front Bar Receptionist is responsible for creating a welcoming and positive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceed standards in guest services, phone etiquette and product and service recommendations.
As a Front Bar Receptionist you will perform the following critical functions.
Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ.
Meet or exceed sales goals set by the Salon Manager.
Explain, sell, recommend FACE FOUNDRIÉ products.
Work with the Salon Manager to notify when supplies are low.
Assist in all in-store operational processes.
Ensure store standards are adhered to at all times.
Accurately follow all company time keeping procedures.
Attend mandatory training and team meetings.
Follow all safety, sanitation and hygiene procedures before, during and after services to ensure board compliance at all times.
Responsible for keeping the store clean and fully stocked at all times.
Experience
Guest Service Experience (1 year)
Sales and Marketing Experience
Salon Experience Preferred
Current Esthetic Students Preferred
Job Type: Part Time
Availability: Nights and Weekends Required
Education: High School, or equivalent
*Please Note: If you apply to multiple FACE FOUNDRIÉ locations, you may be contacted by different Hiring Managers because each location does their own hiring.
Bilingual Front Desk Receptionist (Joliet)
Medical receptionist job in Joliet, IL
The Role: Dental Dreams LLC in Joliet, IL is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will be Bilingual - Spanish, with great customer service skills and a passion for helping others.
Who Are We: Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Massachusetts, Pennsylvania, Maryland, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff.
Benefits:
Competitive compensation
Benefits package includes:
Medical & Vision Insurance
FREE dental treatment at our locations
PTO
401K
Life Insurance, Pet Insurance and more
Responsibilities:
Maintain a high level of customer service at all times
Work as part of a team with emphasis on communication
Schedule patient appointments per month and daily patient goals
Answer phones and confirm appointments
Greet and check-in patients
Accurately verify dental benefits
Maintain detailed patient records in a fast-paced environment
Collect payments, co-payments, and deductibles
Create insurance claims and submit pre-authorizations to insurance companies on a timely basis
Pull patient charts for future appointments when necessary
Maintain a clean and professional office environment
Assist with presenting and/or explaining treatment plans
Qualifications:
Bilingual (Spanish)
Customer Service experience
Dentrix and/or Eaglesoft (preferred)
We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more!
KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
Auto-ApplyFront Desk Receptionist
Medical receptionist job in Saint Charles, IL
Job Description
General summary: We are looking for a dynamic and responsible individual to join our Genesis clinical team as a Front Desk Receptionist. This full-time, in-person position involves clerical duties and assisting our clinical team to ensure smooth operations. The ideal candidate will be organized, have excellent communication skills, and be able to multitask in a fast-paced environment.
Essential Job Responsibilities:
Greet and assist patients upon arrival in accord with the practice's Mission and Values
Ensure patients are ready to be checked in regarding prior authorizations, updated and accurate Guarantor accounts, all check-in paperwork completed prior to rooming the patient, and the like
Collect co-payments and Self-Pay Balances as well as other billing tasks
Collaborate with both the on-site clinical team to drive efficient clinic throughput and off-site teams to as needed
Schedule and confirm appointments and follow up visits at practice locations
Manage patient records and documentation
Maintain a clean and organized front desk area
Assist clinical staff with additional administrative tasks as assigned
Schedule:
Full-time: 8 hours a day, Monday to Friday, day shift
The primary location will be St. Charles and may be subject to change temporarily based on practice needs
Requirements
Education:
High school diploma or equivalent required
Associate degree or relevant training preferred
Experience:
2 years of experience in a Front Desk or customer service role, ideally in a medical office.
Language:
Fluent in both English (required) and Spanish (preferred).
Benefits
401(k) matching
Flexible schedule
Paid time off
About Genesis: The mission of Genesis Orthopedics & Sports Medicine is to improve the quality of life of our patients by offering advanced orthopedic and sports medicine care with personalized service and understanding of each individual's needs.Our goal is to enhance every patient's quality of life by caring for the whole person-physically and emotionally-getting them back in shape as quickly and completely as we can. We pride ourselves on caring for others, not only restoring their bodies and comfort, but building relationships that will last. This has been the basis for our standard of excellence and the source of our impeccable reputation.The practice values: Compassion (we are about what patients are going through), Excellence (we pursue exceptional quality and continuous improvement), Humility (I sacrifice so we can all gain), Faith (what others believe is impossible, we believe is possible), and Passion (we bring optimism and energy to ever task, interaction, and project).
Patient Scheduling Specialist
Medical receptionist job in Geneva, IL
Status: Full-Time (40 Hours/Week) Days/hours: Monday - Friday Pay Rates (depending on experience): From $19.00/Hour
This position is responsible for providing the highest level of customer service to all callers by addressing callers questions, triaging calls, and scheduling appointments. This position will also act as a liaison between Fox Valley Orthopedic and current and future patients.
Essential Duties and Responsibilities
The essential duties and responsibilities include the following. Other duties may be assigned.
Obtain patient information by answering telephone calls, interviewing patients
Input patient information into computer system ensuring accuracy and clarity
Triage calls and direct to appropriate department
Informs patient by explaining procedures, answering questions, providing information
Determine insurance eligibility requirements
Inform patients of available appointments
Schedule patient appointments
Communicate with patients and families regarding processes and procedures
Monitor/complete web requests, secure messages
Address overnight voice messages
Monitor/complete Ortho First voice messages
Maintains and improves quality results by adhering to standards and guidelines, recommending improved procedures
Frequently attend educational seminars to improve knowledge and performance level
Meet personal/team qualitative and quantitative goals
Managing large amounts of inbound and outbound calls in a timely manner
Follow communication scripts when handling different topics.
Accept ownership for effectively communicating customer issues, complaints and inquires keeping customer satisfaction at the core of every decision and behavior.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required.
Education and/or Experience
Required:
A High school diploma or equivalent.
A minimum of two (2) years of call center experience in a healthcare setting
Preferred:
Previous work experience in an Orthopedic practice.
Bilingual is a plus
Benefits
BCBS Medical
Dental & Vision Insurance
Paid Time Off (PTO)
Holiday Pay
401k/Profit Sharing
Short-Term Disability Insurance
Life Insurance
Various voluntary benefits