Medical receptionist jobs in Peoria, IL - 46 jobs

Centurion is proud to be the provider of comprehensive services to the Illinois Department of Corrections. We are currently seeking a full-time Medical Records Clerk to join our team at Lincoln Correctional Center located in Lincoln, Illinois. The Medical Records Clerk maintains offender health records, retrieves health records for scheduled appointments, files offender health data, initiates records for new or transferred intakes. They review health records for completeness, files records as required, prepares reports as needed and more. Shift: FT DAY (Monday-Friday 8am-4pm) Pay rate: $22/hr

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

📞 Join Our Team as a Central Access Specialist! Are you a skilled communicator with a passion for helping others? Do you thrive in a fast-paced environment where you can make a real difference? If so, we want you to join our team! As a Central Access Specialist, you will often be the first point of contact for individuals seeking Chestnut's services. If you have a passion for being a calming and supportive presence for those in need, this position could be the perfect fit for you! Responsibilities Answer Calls: Handle a high volume of incoming and outgoing calls professionally, using trauma-informed principles to support consumers. Screening and Scheduling: Screen consumers for demographic information, complete clinical screenings, schedule appointments, and verify benefit coverage. Documentation: Accurately enter information into the electronic health records (EHR) and other databases, ensuring timely and appropriate documentation. Customer Service: Maintain a positive and supportive attitude in all interactions, ensuring consumer needs are met effectively. Quality Improvement: Participate in data gathering and quality improvement activities to enhance service delivery. Team Support: Attend meetings, provide backup support to team members, and promote a culture of customer service excellence. Qualifications Must have a minimum of a high school diploma or GED with 5 years' experience working in the area of admissions, scheduling or screening potential intakes for services in mental health or human services; or a Bachelor's degree in counseling and guidance, rehabilitation counseling, social work, education, vocational counseling, psychology, pastoral counseling, family therapy, or related human service fields; or a Bachelor's degree in any other field with 2 years of supervised clinical experience in a mental health setting; or a Master's degree in a helping profession or related administrative area. Excellent telephone skills with the ability to handle a high volume of calls. Effective communication skills with employees, consumers/potential consumers, support systems, and other community contacts. Demonstrated problem-solving skills with the ability to use sound judgment. Ability to respond and communicate effectively and calmly in conflict-related or emotional situations. Good keyboarding skills, including preferred data entry experience in various databases such as electronic health records (EHR) or electronic billing systems. General knowledge of standard office procedures and use of office equipment, including: Filing (electronic and physical) Basic word processing Operating copier, fax, and scanning equipment Ability to sit through an entire work shift while answering a telephone wearing a headset and performing data entry. Why You Should Apply: At Chestnut, we value diversity and inclusivity. If you're passionate about our mission but don't meet every requirement, we still encourage you to apply. We believe in exploring possibilities and creating opportunities for everyone. Apply Today! Don't miss out on this exciting opportunity to join a mission-driven organization committed to improving lives. Submit your resume, complete the application, and answer all screening questions to be considered. We look forward to welcoming you to the Chestnut family! ABOUT CHESTNUT: At Chestnut Health Systems Ô , we're more than just a workplace; we're a community dedicated to making a real difference in people's lives. With approximately 800 dedicated employees, we provide integrated care that combines behavioral health services with community-based primary care. Plus, our commitment to research ensures we stay at the forefront of evidence-based practices. Join us in our mission of achieving health equity and providing compassionate care to underserved communities. Join Us in Making a Difference! Chestnut offers a competitive salary structure, robust benefits, and a supportive work environment where your contributions are valued. Take the next step in your career with us and become part of a team that's truly making a positive impact. Equal Opportunity Employer (EOE) Chestnut Health Systems Ô is proud to be an EOE ( Minorities/Females/Veterans/Disabled ) , welcoming applications from individuals of all backgrounds, including those with recovery experience. We are committed to building a diverse and inclusive workplace where everyone can thrive. Join us and be part of something meaningful! The anticipated starting pay for new hires for this position is between $21.00 - $22.00 an hour. There are several factors taken into consideration in determining base pay, including but not limited to: job-related qualifications, skills, education, experience, local market conditions, and internal equity. check out our benefits here!

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR AhSMNQALyT

Job Description Company Mission: To be the premier employer for individuals with disabilities. Title: Reception / Front Office Support Essential Duties and Responsibilities: Answer mainline phone and transfers calls. Sort and distribute office mail. Perform clerical duties and administrative support as required: Filing, data entry, maintaining office records. Page employees and relay messages as needed. Greet and welcome guests upon entry of the building. Handle customer inquiries as needed. Order office and maintenance supplies. Update maintenance tracker. Amazon Gait Belt order fulfillment. com order fulfillment. Light bookkeeping required. Provide as a backup to others within the office as needed. Other duties as assigned. Work Conditions: Must be willing to work 40 hours per week. Work done primarily in a manufacturing and office environment. Knowledge, Skills, and Abilities: Willingness to learn other tasks to provide back up and support. Excellent verbal and written communication skills. Strong organizational and multitasking skills. Strong attention to details. Ability to remain calm and professional under pressure. Ability to establish priorities, work independently, organize, and proceed with objectives with minimal supervision. Positive attitude and a team player. Knowledge of basic office systems and software: MS Word, MS Excel, MS Office, etc. Knowledge of Sage 100 Accounting preferred but not required. Knowledge of ADP preferred but not required. Knowledge of administrative practices and procedures, such as business letter writing and the operation of standard office equipment, including printer, fax machine, and copy machine. Previous experience in customer service or front desk role preferred. Must be accepting of interruptions made by employees. Work is done primarily in an office environment. Ability to work flexible hours, including evenings or weekends, if required. (not often). High school diploma or equivalent; additional qualifications in business or hospitality are a plus. Education/Experience: High School diploma / equivalent or higher. Benefits: Health Insurance Dental Insurance Vision Insurance PTO 403B - retirement plan Long Term Disability Hospital Indemnity Legal Accident Insurance Critical Illness Employer paid Life Insurance Employer paid Short Term Disability Bonus Opportunities

Title: Scheduling Coordinator Practice: Associated Oral & Maxillofacial Surgeons Hours: Monday: 8:00a.m. - 4:30p.m. Tuesday: 8:00a.m. - 4:30p.m. Wednesday: 8:00a.m. - 4:30p.m. Thursday: 8:00a.m. - 4:30p.m. Friday: 7:30a.m. - 2:00p.m. Saturday: Closed Sunday: Closed Pay Range: $19.50 - $20.50 based on experience Position Purpose: The Scheduling Coordinator plays a crucial role in our oral surgery practice by ensuring efficient scheduling of patient appointments, managing the daily schedule, and providing excellent customer service. This individual will be the primary point of contact for patients regarding their appointments and will work closely with our clinical and administrative staff to optimize the patient flow and overall practice operations. Essential Functions Answer phones to coordinate and schedule patient appointments, surgeries, consultations, and follow-up visits using our practice management software. Ensure accurate and timely entry of all scheduling information. Communicate effectively with patients via phone, email, and in person to confirm appointments, provide pre-appointment instructions, and answer any scheduling-related questions. Maintain and adjust the daily and weekly schedules to maximize efficiency and minimize downtime. Coordinate with clinical staff to ensure adequate coverage and optimal patient flow. Accurately update and maintain patient records, including appointment details, treatment plans, and any changes to the schedule. Provide exceptional patient service by addressing patient concerns, resolving scheduling conflicts, accepting & posting patient payments and ensuring a positive patient experience. Communicate with referring providers by filing incoming patient information from referring providers and sending thank you letters to referring providers after patient care. Work collaboratively with the clinical and administrative team to ensure smooth operations and effective communication within the practice. Generate and analyze scheduling reports to identify trends, areas for improvement, and opportunities to enhance the scheduling process. Implement and adhere to quality assurance protocols to ensure the highest standards of care in implant procedures. Participate in continuous improvement initiatives to enhance efficiency and patient outcomes. Qualifications Education: High school diploma or equivalency, required. Experience: Previous experience in a medical or dental office, particularly in a scheduling or administrative role, is highly desirable. Proficiency with practice management software and Microsoft Office Suite. Strong organizational skills and attention to detail. Excellent interpersonal and communication skills, with a patient-centered approach. Knowledge of medical terminology, a plus. Performance Requirements: Approachable, professional demeanor Detail-oriented and thorough in task execution. Strong problem-solving skills and ability to adapt to changing situations. Empathetic and patient-focused approach to care coordination. Ability to work well under pressure in a fast-paced environment. Team player with excellent collaboration skills. Independent decision-making skills and utilization of sound judgement. Strong work ethic and willingness to go above and beyond. DISCLAIMER The above statements are intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. OPS's management reserves the right to amend and change responsibilities to meet business and organizational needs as necessary.

About Rivian Rivian is on a mission to keep the world adventurous forever. This goes for the emissions-free Electric Adventure Vehicles we build, and the curious, courageous souls we seek to attract. As a company, we constantly challenge what's possible, never simply accepting what has always been done. We reframe old problems, seek new solutions and operate comfortably in areas that are unknown. Our backgrounds are diverse, but our team shares a love of the outdoors and a desire to protect it for future generations. Role Summary As Internal Fleet Registration Specialist, you will be supporting our internal fleet operations team to ensure the registration process and use of our vehicles for company activities is seamless and in full compliance with state requirements. You will assist in all fleet related registration activities, monitor any compliance issues pertaining to Rivian's internal fleet, and be a liaison between our registration teams and internal fleet team to facilitate the needs of both. You will assist in processes and procedures as it pertains to internal fleet registrations and must be proactive in assisting with continuous improvement and prioritize strategically. You will also partner with our B2B team to facilitate their registration transactions. Responsibilities Coordinate the needs of our fleet operations team to match registration requirements for each state we utilize the vehicles in; maintain records of all future registrations to track needed documents have been provided for each vehicle Timely and Accurate distribution of requested items. Work with field teams to monitor proper use of dealer and manufacturer plates to comply with state and dealer licensing requirements; create processes for field teams to follow to maintain compliance and proper reporting for missing plates Responsible for tracking all fleet plate maintenance; registration renewals, obtaining dealer and manufacturer plates, ensure field teams are keeping accurate logs for each plate Work daily with our registration team to track registration progress for each vehicle Assist with the administration of vehicle fines (tolls and violations) and partner with stakeholders to create internal processes to prevent future fines Partner with our B2B operations leadership to facilitate with state-by-state requirements and validate accuracy of purchase orders and purchase agreements Ensure all B2B purchase orders and purchase agreements align with state compliance requirements Qualifications 3+ years administrative operations experience 2+ years title and registration experience Knowledge of internal fleet registrations, renewals, and dealer plate requirements Expert experience with electronic registration systems Demonstrate excellent problem solving and critical thinking skills Work independently with little direction and be a self-starter Work with cross-functional teams and clearly communicate objectives and needs to internal partners Juggle multiple tasks and leverage time management skills Experience analyzing reports and creating action plans. Proficiency with Microsoft suite to create spreadsheets, documents, and presentations Experience and knowledge with state registration compliance and regulations Must be able to pass criminal & fingerprinting applicable to state regulations & restrictions High School diploma or equivalent Pay Disclosure Hourly Rate for Illinois Based Applicants: $27.31 - $30.00 (actual compensation will be determined based on experience, location, and other factors permitted by law). Benefits Summary: Rivian provides robust medical/Rx, dental and vision insurance packages for full-time and part-time employees, their spouse or domestic partner, and children up to age 26. Full Time Employee coverage is effective on the first day of employment. Equal Opportunity Rivian is an equal opportunity employer and complies with all applicable federal, state, and local fair employment practices laws. All qualified applicants will receive consideration for employment without regard to race, color, religion, national origin, ancestry, sex, sexual orientation, gender, gender expression, gender identity, genetic information or characteristics, physical or mental disability, marital/domestic partner status, age, military/veteran status, medical condition, or any other characteristic protected by law. Rivian is committed to ensuring that our hiring process is accessible for persons with disabilities. If you have a disability or limitation, such as those covered by the Americans with Disabilities Act, that requires accommodations to assist you in the search and application process, please email us at candidateaccommodations@rivian.com. Candidate Data Privacy Rivian may collect, use and disclose your personal information or personal data (within the meaning of the applicable data protection laws) when you apply for employment and/or participate in our recruitment processes ("Candidate Personal Data"). This data includes contact, demographic, communications, educational, professional, employment, social media/website, network/device, recruiting system usage/interaction, security and preference information. Rivian may use your Candidate Personal Data for the purposes of (i) tracking interactions with our recruiting system; (ii) carrying out, analyzing and improving our application and recruitment process, including assessing you and your application and conducting employment, background and reference checks; (iii) establishing an employment relationship or entering into an employment contract with you; (iv) complying with our legal, regulatory and corporate governance obligations; (v) recordkeeping; (vi) ensuring network and information security and preventing fraud; and (vii) as otherwise required or permitted by applicable law. Rivian may share your Candidate Personal Data with (i) internal personnel who have a need to know such information in order to perform their duties, including individuals on our People Team, Finance, Legal, and the team(s) with the position(s) for which you are applying; (ii) Rivian affiliates; and (iii) Rivian's service providers, including providers of background checks, staffing services, and cloud services. Rivian may transfer or store internationally your Candidate Personal Data, including to or in the United States, Canada, the United Kingdom, and the European Union and in the cloud, and this data may be subject to the laws and accessible to the courts, law enforcement and national security authorities of such jurisdictions. Please note that we are currently not accepting applications from third party application services. 3+ years administrative operations experience 2+ years title and registration experience Knowledge of internal fleet registrations, renewals, and dealer plate requirements Expert experience with electronic registration systems Demonstrate excellent problem solving and critical thinking skills Work independently with little direction and be a self-starter Work with cross-functional teams and clearly communicate objectives and needs to internal partners Juggle multiple tasks and leverage time management skills Experience analyzing reports and creating action plans. Proficiency with Microsoft suite to create spreadsheets, documents, and presentations Experience and knowledge with state registration compliance and regulations Must be able to pass criminal & fingerprinting applicable to state regulations & restrictions High School diploma or equivalent Coordinate the needs of our fleet operations team to match registration requirements for each state we utilize the vehicles in; maintain records of all future registrations to track needed documents have been provided for each vehicle Timely and Accurate distribution of requested items. Work with field teams to monitor proper use of dealer and manufacturer plates to comply with state and dealer licensing requirements; create processes for field teams to follow to maintain compliance and proper reporting for missing plates Responsible for tracking all fleet plate maintenance; registration renewals, obtaining dealer and manufacturer plates, ensure field teams are keeping accurate logs for each plate Work daily with our registration team to track registration progress for each vehicle Assist with the administration of vehicle fines (tolls and violations) and partner with stakeholders to create internal processes to prevent future fines Partner with our B2B operations leadership to facilitate with state-by-state requirements and validate accuracy of purchase orders and purchase agreements Ensure all B2B purchase orders and purchase agreements align with state compliance requirements

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them . As a Patient Experience Coordinator , you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.

Make a real difference in patients' lives-join Elevate Patient Financial Solutions as a Hospital Based Patient Advocate- Part Time and help guide individuals through their healthcare financial journey. This Full-time position is located 100% onsite at a hospital in {Peoria, IL}, with a Thursday - Saturday schedule from 10:30am - 7pm. Initial 2-week corporate training Monday - Friday 8:30am - 5pm. Bring your passion for helping others and grow with a company that values your impact. In 2024, our Advocates helped over 823,000 patients secure the Medicaid coverage they needed. Elevate's mission is to make a difference. Are you ready to be the difference? As a Hospital Based Patient Advocate, you play a vital role in guiding uninsured hospital patients through the complex landscape of medical and disability assistance. This onsite, hospital-based role places you at the heart of patient financial advocacy-meeting individuals face-to-face, right in their hospital rooms, to guide them through the process of identifying eligibility and applying for financial assistance. Your presence and empathy make a real difference during some of life's most vulnerable moments. Job Summary The purpose of this position is to connect uninsured hospital patients to programs that will cover their medical expenses. As a Patient Advocate, you will play a critical role in assisting uninsured hospital patients by evaluating their eligibility for various federal, state, and county medical or disability assistance programs through bed-side visits and in-person interactions. Your primary objective will be to guide patients face-to-face through the application process, ensuring thorough completion and follow-up. This role is crucial in ensuring that uninsured patients are promptly identified and assisted, with the goal of meeting our benchmark that 98% of patients are screened at bedside. Essential Duties and Responsibilities * Screen uninsured hospital patients at bedside in an effort to determine if patient is a viable candidate for federal, state, and/or county medical or disability assistance. * Complete the appropriate applications and following through until approved. * Detailed, accurate and timely documentation in both Elevate PFS and hospital systems on all cases worked. * Provide exceptional customer service skills at all times. * Maintain assigned work queue of patient accounts. * Collaborate in person and through verbal/written correspondence with hospital staff, case managers, social workers, financial counselors. * Answer incoming telephone calls, make out-bound calls, and track all paperwork necessary to submit enrollment and renewal for prospective Medicaid patients. * Maintain structured and timely contact with the applicant and responsible government agency, by phone whenever possible or as structured via the daily work queue. * Assist the applicant with gathering any additional reports or records, meeting appointment dates and times and arrange transportation if warranted. * Conduct in-person community visits as needed to acquire documentation. * As per established protocols, inform the client in a timely manner of all approvals and denials of coverage. * Attend ongoing required training to remain informed about current rules and regulations related to governmental programs, and apply updated knowledge when working with patients and cases. * Regular and timely attendance. * Other duties as assigned. Qualifications and Requirements To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or abilities. * Some college coursework preferred * Prior hospital experience preferred * Adaptability when dealing with constantly changing processes, computer systems and government programs * Professional experience working with state and federal programs * Critical thinking skills * Ability to maneuver throughout the hospital and patients' rooms throughout scheduled work shift. * Proficient experience utilizing Microsoft Office Suite with emphasis on Excel and Outlook * Effectively communicate both orally and written, to a variety of individuals * Ability to multitask to meet performance metrics while functioning in a fast-paced environment. * Hospital-Based Patient Advocates are expected to dress in accordance with their respective Client's Dress Code. * Hybrid positions require home internet connections that meet the Company's upload and download speed criteria. Hybrid employees working from home are expected to comply with Elevate's Remote Work Policy, including but not limited to working in a private and dedicated workspace where confidential information can be shared in accordance with HIPAA and PHI requirements. Benefits ElevatePFS believes in making a positive impact not only within our industry but also with our employees -the organization's greatest asset! We take pride in offering comprehensive benefits in a vast array of plans that contribute to the present and future well-being of our employees and their families. * 401K (100% match for the first 3% & 50% match for the next 2%) * 15 days of PTO * Employee referral bonus program * Teamwork: We believe in teamwork and having fun together * Career Growth: Gain great experience to promote to higher roles The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, location, specialty and training. This pay scale is not a promise of a particular wage. The job description does not constitute an employment agreement between the employer and Employee and is subject to change by the employer as the needs of the employer and requirements of the job change. ElevatePFS is an Equal Opportunity Employer #IND123

The Kestra team has over 400 years of experience in the external and internal cardiac medical device markets. The company was founded in 2014 by industry leaders inspired by the opportunity to unite modern wearable technologies with proven device therapies. Kestra's solutions combine high quality and technical performance with a wearable design that provides the greatest regard for patient comfort and dignity. Innovating versatile new ways to deliver care, Kestra is helping patients and their care teams harmoniously monitor, manage, and protect life. The ASSURE Patient Specialist (APS) conducts patient fitting activities in support of the sales organization and the team of Regional Clinical Advisors (RCA). The APS will serve as the local patient care representative to provide effective and efficient patient fittings. We have an opening in Peoria/Springfield, IL . This is a paid per fitting position. ESSENTIAL DUTIES * Act as a contractor ASSURE Patient Specialist (APS) to fit and train local patients with a wearable defibrillator via training assignments dispatched from corporate headquarters. The APS will be trained and Certified as an ASSURE Patient Specialist by Kestra. * Ability to provide instruction and instill confidence in Assure patients with demonstrated patient care skills * Willingness to contact prescribers, caregivers and patients to schedule services * Ability to accept an assignment that could include daytime, evening, and weekend hours * Travel to hospitals, patient's homes and other healthcare facilities to provide fitting services * Measure the patient to determine the correct garment size * Review and transmit essential paperwork with the patient to receive the Assure garment and services * Manage inventory of the Assure system kits, garments, and electronic equipment used in fittings * Flexibility of work schedule and competitive pay provided * Adhere to Pledge of Confidentiality * Information regarding a patient of this company shall not be released to any source outside of this company without the signed permission of the patient. Furthermore, information will only be released internally on a need-to-know basis. All Team Members will not discuss patient cases outside the office or with anyone not employed by this company unless they are directly involved with the patient's case. COMPETENCIES * Passion: Contagious excitement about the company - sense of urgency. Commitment to continuous improvement. * Integrity: Commitment, accountability, and dedication to the highest ethical standards. * Collaboration/Teamwork: Inclusion of Team Member regardless of geography, position, and product or service. * Action/Results: High energy, decisive planning, timely execution. * Innovation: Generation of new ideas from original thinking. * Customer Focus: Exceed customer expectations, quality of products, services, and experience always present of mind. * Emotional Intelligence: Recognizes, understands, manages one's own emotions and is able to influence others. A critical skill for pressure situations. * Highly organized, service and detail orientated * Passionate about the heart-failure space and a strong desire to make a difference * Strong interpersonal skills with communicating and assisting clinicians with providing care for patients. * Interest and desire for life-long learning to continuously improve over time.

Job Description Hello! We are looking to add an additional full time front desk member to our current dental staff. The main responsibilities of what we are looking for are answering phones, scheduling patients, and some billing/insurance work. Previous experience in a dental office front staff role is preferred but not required. A willingness to cross-train for the occasional minor dental assistant work as well would be much appreciated. We are currently a small office of 1 front desk, 1 dental assistant, and 2 hygienists. Our official hours are 7:15am-4pm with an hour for lunch at noon Monday-Wednesday, and then Thursday 7:15am-noon. On Thursday afternoons we do not run hygiene columns currently, but usually have a few patients in the dentist's column for more urgent restorative work. Typically, our front desk has used Thursday afternoons to catch up on any remaining billing/claims work from the week, averaging in the range of 32-35 hours most weeks. We offer a Simple IRA retirement plan where we employer match up to 3% of earnings. A minimum of 2 weeks PTO in addition to all major holidays would be offered to start as well. As an office we usually take 4-5 weeks off per year. We try and match as an office to have the same time off as much as possible, but there is flexibility there. We are fully fee for service with wonderful patients and a laid back atmosphere. Benefits: 401k PTO Compensation: $20-$25/hour

We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services. Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience. Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries. Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness. Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors. Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction. Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible. Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration. Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations. Knowledge, Skills, & Abilities: High school diploma or equivalent. 0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment. Proficient in collecting patient payments at the time of service. Skilled in navigating multiple computer systems simultaneously. Competent in Microsoft Office applications. This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence. Physical and Mental Demands: The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities: Physical Requirements: Occasionally required to stand, walk, and sit for extended periods. Use hands to handle objects, tools, or controls; reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

We are seeking a professional and detail-oriented Patient Services Representative - Front Desk to join our healthcare team. In this vital role, you will ensure seamless patient care by managing registration, appointment scheduling, and clinical call coordination across multiple practices and facilities. Your contributions will directly impact operational efficiency and the delivery of exceptional patient experience, supporting the overall success of our healthcare services. Essential Functions: To perform effectively in this role, the candidate must fulfill the following duties with or without reasonable accommodations: Patient Engagement: Greet patients warmly and professionally upon arrival. Manage patient registration and appointment scheduling with the highest level of customer service, ensuring a welcoming and efficient experience. Clinical Call Coordination: Accurately triage and route clinical calls to the appropriate departments or personnel, ensuring timely and precise resolution of patient inquiries. Documentation Assistance: Support patients in completing required forms and paperwork, providing clear guidance to ensure accuracy and completeness. Environment Management: Maintain a clean, organized, and inviting work area and lobby to ensure a positive first impression for patients and visitors. Issue Escalation: Identify and escalate patient concerns to the appropriate team members or departments to maintain service excellence and satisfaction. Productivity and Compliance: Meet or exceed departmental productivity benchmarks while maintaining a thorough understanding of billing processes and the medical services offered by practitioners. Referral and Record Management: Accurately enter referral information, manage patient records, and ensure that all medical charts are up-to-date and readily accessible. Reliability: Demonstrate consistent attendance and punctuality to support uninterrupted patient care and team collaboration. Additional Duties: Perform other tasks as assigned by the supervisor to enhance the efficiency and effectiveness of healthcare operations. Knowledge, Skills, & Abilities: High school diploma or equivalent. 0-1 years of customer service experience, preferably in a call center, healthcare, or retail environment. Proficient in collecting patient payments at the time of service. Skilled in navigating multiple computer systems simultaneously. Competent in Microsoft Office applications. This role requires a proactive, dependable, and detail-oriented individual with the ability to manage multiple tasks in a dynamic healthcare environment. The ideal candidate demonstrates a strong commitment to patient care and operational excellence. Physical and Mental Demands: The physical and mental demands described below are representative of those required to perform this job successfully. Reasonable accommodations may be made for individuals with disabilities: Physical Requirements: Occasionally required to stand, walk, and sit for extended periods. Use hands to handle objects, tools, or controls; reach with hands and arms. Occasionally required to climb stairs, balance, stoop, kneel, bend, crouch, or crawl. Occasionally lift, push, pull, or move up to 20 pounds. Vision Requirements: Close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Note: This job description is intended to provide a general overview of the role. Additional responsibilities may be assigned, or duties modified by the department supervisor based on operational needs.

The Dental Receptionist is the face of Secure Dental greeting patients and performing clerical tasks within the practice to support daily operations. We are Secure Dental, a practice focused on providing advanced dental services with state of the art equipment and we are growing by the day. Our mission is to transform our patients' lifestyle through personalized and remarkable dental care. We are accountable and disciplined in our pursuit to see every team member reach their personal, professional, and financial goals through the work we do together. Our core values are the backbone of our business and guide our hiring process: we are aligned, productive, transparent, and results oriented. OBJECTIVES Greet patients in a friendly and professional manner Answer and manage incoming calls, routing to appropriate department when necessary Schedule and adjust patient appointments to maximize patient care and reach practice profit target; make appointment reminder calls to maximize patient flow Establish and maintain patient files and keep them up to date; review patient documents, process registration, and enter into the system; research and verify insurance benefits; ecord treatment information is patient charts Communicate financial options; process cash and card payments via a POS; reconcile and record daily payments Maintain a clean and organized front desk and reception areas Attend and participate in internal meetings and complete required training Performs other related duties as assigned by management COMPETENCIES Understand dental terminology, how to read radiographs, and explain basic procedures Experience successfully maintaining a positive attitude while working in a team environment with competing priorities Ability to maintain confidentiality with individual interactions with team members Strong computer skills and highly proficient in MS Office Suite, Windows, Google Suite Outstanding organization and administrative accountability Strong written and verbal communication skills Ability to read, interpret, and create documents such as safety rules, procedure manuals, and written correspondence EDUCATION AND EXPERIENCE High school diploma or equivalent 1 year of front desk experience in a medical or dental office PHYSICAL REQUIREMENTS Ability to spend prolonged periods of time sitting at a desk using a computer Ability to lift at least 15 pounds BENEFITS Health Insurance 401(k) Retirement Plan Paid Time Off Opportunity for Incentive Compensation Leadership Autonomy Work Life Balance with Fixed hours Professional Training & Development Opportunities COMMITMENT TO DIVERSITY As an equal opportunity employer committed to meeting the needs of a multigenerational and multicultural workforce, Secure Dental recognizes that a diverse staff, reflective of our community, is an integral and welcome part of a successful and ethical business. We hire local talent at all levels regardless of race, color, religion, age, national origin, gender, gender identity, sexual orientation, or disability and actively foster inclusion in all forms both within our company and across interactions with clients, candidates, and partners. If this position caught your eye, send us your resume! For best consideration, include the job title and source where you found this position in the subject line of your email to **********************. Already a Secure Dental candidate? Please connect directly with your recruiter to discuss this opportunity.

Job DescriptionBenefits: Opportunity for advancement Paid time off Profit sharing Training & development Wellness resources 401(k) matching Bonus based on performance Company parties Employee discounts Flexible schedule Free food & snacks Signing bonus 401(k) Competitive salary Dental insurance Donation matching Tuition assistance Health insurance Free uniforms Vision insurance Are you a people-person with a passion for organization and a knack for keeping things running smoothly? Were looking for a friendly, efficient, and detail-oriented Scheduling Coordinator to join our dynamic team at A Lifetime of Smiles, where weve been transforming smiles and lives for over 26 years. At A Lifetime of Smiles, were not your average dental office. Were an award-winning, full-service practice that blends advanced technology with a fun, welcoming atmosphere. Were passionate about what we doand it shows in everything from our in-house cookies to our dance parties. If youre looking for a workplace that feels like family and empowers you to grow, this is it! What Youll Do As our Scheduling Coordinator, youll be the friendly face and voice of our practice. Youll support both the clinical and front office teams to ensure every patient experience is seamless. Greet patients and manage the front desk with a smile Answer phones, respond to texts/emails, and schedule appointments Create and maintain daily and long-term schedules Present treatment plans and communicate next steps clearly Submit and process insurance claims and payments Handle billing, collect/post payments, and audit patient accounts Maintain accurate and organized patient records Help keep the office tidy, efficient, and positive What Youll Bring 2+ years of customer service experience (dental/medical office a plus!) Tech-savvy with Google Docs & Sheets Strong written and verbal communication skills A positive, can-do attitudeeven on busy days Excellent time management and multi-tasking abilities An eye for detail and a heart for helping people Ability to thrive independently and in a team Why Youll Love Working Here Sign-On Bonus Competitive salary and full benefits package 401(K) with employer match Generous PTO and flexible scheduling (no weekends!) On-site mentorship from four incredible doctors Opportunities for professional development Positive, supportive team culture Ready to join a workplace where youll feel supported, appreciated, and excited to come to work every day? Apply today and bring your smile to A Lifetime of Smiles!

Job Description Type: Full Time Overtime Exempt: Yes Reports To: ARMADA HQ Travel Requirement: YES, nationwide to support onsite credentialing operations as mission needs require. Security Clearance Required: N/A *************CONTINGENT UPON AWARDING OF GOVERNMENT CONTRACT******** Credentialing Specialists will provide credentialing service and support to operate IRS credentialing sites utilizing the GSA scheduling tool to manage credentialing appointments, run reports through the USAccess system, and use credentialing equipment to conduct post issuance and enrollment activities. These duties and responsibilities include, but are not limited to the following: Duties & Responsibilities: The Credentialing Specialists shall: View, manage, and check daily appointments in time trade scheduling tool Credentialing Specialists shall perform enrollment and Issuance of Identification Cards to include PIV/Smart IDs, Access Cards, PAC Cards, issue and activate SmartID Cards, Perform Certificate Rekey, Pin Reset, and Card Update Credentialing Specialists shall perform card inventory and log cards on the Credential Inventory Tool (CIT) Store cards in a lockable container (file cabinet) Credentialing Specialists shall contact employees and contractors to schedule pick-up and activate SmartID Credentialing Specialists shall issue PAC Cards and Access Cards Issue Pocket Commission Credentials Collect SmartID Cards and PAC Cards; return terminated credentials to the Security Officer for destruction Credentialing Specialists shall keep a log of Cards issued and collected Perform Registrar and Activator duties as required Credentialing Specialists shall perform Card Custodian duties Credentialing Specialists shall mail SmartID Cards to Light Activation Kit Operators Applicant Communications regarding credential status Credentialing Specialists shall take photo, capture digital signatures, and assemble Pocket Commission inserts, and other ID Media duties as directed by ICAM Credentialing Specialists shall perform IRS credentialing functions and may be required to travel up to 40% of their annual work hours to support IRS credentialing and activation efforts. Short-term shiftwork to support the standard workday, night shift and weekend hours, shall be required Other duties as assigned. Knowledge, Skills, and Abilities (KSAs): Ability to complete required online credentialing training and maintain compliance with PIV-II SmartID credential requirements. Knowledge of ICAM and USAccess credentialing processes, including enrollment, activation, and verification procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Knowledge of credentialing hardware such as FCUs, MCUs, and LAKs. Knowledge of PII handling and federal credentialing policies. Skill in managing daily credential operations, workstations and equipment. Strong customer service and communication skills. Skill in preparing and submitting daily site reports. Strong attention to detail and documentation accuracy. Ability to follow federal credentialing standards and procedures. Minimum/General Experience: Experience with or ability to complete USAccess Registrar and Activator training or a comparable credentialing program. Experience preparing, reviewing, and submitting required reports and documentation in accordance with established procedures. Ability and willingness to travel nationwide to support onsite credentialing operations as mission needs require. Minimum Education: High School Diploma, or equivalent Disclaimer: The above information has been designed to indicate the general nature and level of work to be performed. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of the contractor assigned to this position. Applying: If you feel you have the knowledge, skills and abilities for this position visit our careers page at ****************** Special Notes: Relocation is not available for these jobs. ARMADA provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. ARMADA complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Must be able to successfully pass a background check, and pre-employment drug testing. Job offers are contingent upon results of background check and drug testing.

SIGN-ON BONUS AVAILABLE! A team that is aligned and patient-focused creates a great environment for patients, and for you as a member of the team. This is what we strive to be and who we want to join us in providing the best care possible for patients to help our communities be healthier, feel better, and smile with confidence. Our team is seeking a Patient Coordinator that shares our passion for patient care and education, as well as creating a welcoming environment. Responsibilities Greet patients and their families making them feel welcome in the practice Gather patient information, create their files, and verify insurance eligibility Maintain a productive schedule for the day and schedule future appointments Confirm patient appointments and update the schedule as needed Answer patient questions about insurance and financial arrangements Collect and post payments from patients and insurance companies Balance nightly deposits and complete credit card processing Qualifications High school diploma required, a degree or additional education in a business or healthcare discipline preferred Minimum of two (2) years' experience in a dental, medical, healthcare, or customer service environment Knowledge of dental insurance and explanation of benefits preferred Excellent communication skills with both the team and patients Proficient with Microsoft Office products and working with dental software, Dentrix experience strongly preferred Benefits As a valued team member, you'll enjoy a rewarding career with growth opportunities and a comprehensive benefits package. Benefits for full-time Patient Coordinators include: Medical, Dental, and Vision Insurance Life Insurance, Short-Term and Long-Term Disability Insurance Flexible Spending Accounts Wellness Program Paid Time Off and Paid Holidays Quarterly Bonus Opportunities Employee Referral Program Bonuses 401k Career Growth Opportunities An equal opportunity employer and an advocate for diversity and inclusion Hourly rate$19-$22 USD We take great pride in helping our communities be healthier, feel better, and smile with confidence. Daily, we are driven by our vision to provide an elite patient experience tailored to their needs to receive the best care possible. Not only do our team members find it rewarding to help patients be healthier, but they also enjoy being part of an organization that supports their growth. Our commitment to professional development and promoting internally when appropriate allows for tremendous career opportunities.

Director, Equal Opportunity and Access and Title IX Coordinator Job no: 519061 Work type: On Campus Title: Director, Equal Opportunity and Access and Title IX Coordinator Division Name: Presidential Department: Office of Equal Opportunity & Access Campus Location: Normal, IL Job Summary The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access. Working under the supervision of the President of Illinois State University, the Director of the Office of Equal Opportunity and Access (OEOA) oversees the University's program to prevent, detect, and respond appropriately to complaints of harassment and discrimination in violation of University policy and applicable state and federal law including the Civil Rights Act, ADA, Title IX, and Preventing Sexual Violence in Higher Education Act. Specific Duties and Responsibilities: - Leads the OEOA, supervises staff of investigators and other office personnel and oversees case management for the office; - Serves as the University Title IX Coordinator and oversees all aspects of University, agency, state, and federal law including but not limited to Title IX and Preventing Sexual Violence in Higher Education Act; - Oversees a University-wide program to prevent, detect, and appropriately respond to violations of University policy and applicable law related to anti-harassment and non-discrimination; - Oversees enforcement and reporting related to anti-harassment and non-discrimination statutes; - Oversees OEOA investigations of alleged discrimination and harassment; advises individuals on the complaint process, available resources, and interim measures, if appropriate; plans the investigation processes, conducts interviews, identifies and collects relevant documentation, analyzes evidence, drafts investigation reports, issues findings and determinations, recommends remedial action and maintains accurate and complete investigative files; - Oversees process for determining employee ADA accommodations and consults upon request regarding student ADA accommodations; - Develops periodic updates to University ADA policies and procedures; - Serves as an integral member of the President's staff advising other officers on all issues related to fostering an inclusive campus environment; - Serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access; - Develops and facilitates training programs to the University community related to the Civil Rights Act, Title IX, the Rehabilitation Act, Vietnam Era Veterans' Readjustment Assistance Act, Illinois Human Rights Act, and any other applicable nondiscrimination statutes and regulations; - Manages all aspects of federal Affirmative Action requirements including the development and implementation of the University's annual Affirmative Action Plan; - Develops and updates metrics, audit protocols, and controls to measure compliance with Affirmative Action Plan requirements; - Advises and collaborates with Human Resources on affirmative action recruiting sources and outreach strategies for vacancies, particularly for underutilized positions/groups. Assists with the development and implementation of effective training programs for search committees and others involved in recruitment activities; - Develops communication plan to disseminate information to University employees about the EEO/AA program; - Identifies and develops relationships with key organizations and associations with a focus on creating a more diverse employee population; - Proficient in integrating data and effectively communicate essential information; - Performs other duties as assigned. Salary Rate / Pay Rate Pay is commensurate with qualifications and experience, combined with an excellent benefits package Required Qualifications 1. Master's, Doctorate, or Juris Doctorate degree; 2. Five (5) or more years of experience interpreting and applying internal policies and state and federal nondiscrimination law including but not limited to, the Civil Rights Act and Title IX; 3. Five (5) or more years of experience investigating formal and informal complaints of sexual harassment, harassment, retaliation and discrimination; 4. Three (3) or more years of experience complying with the reporting requirements of external agencies in areas such as affirmative action, equal employment opportunity, sexual harassment/violence, and the Clery Act; 5. Knowledge of the statistical analysis used in workforce analytics and reporting; 6. Three (3) or more years of progressive supervisory experience including excellent leadership, planning, organizational and managerial skills, and proven ability to perform as a team player; 7. Demonstrated awareness of the importance of equity, diversity and inclusion, and support for a diverse and welcoming environment; 8. Demonstrated ability to assess campus-wide training needs, and to develop and implement meaningful and innovative educational programing for faculty, staff, and students relating to diversity, inclusion, and civil rights compliance. Preferred Qualifications 1. Law Degree from an accredited law school or advanced degree in a relevant field; 2. Prior experience leading an AA/EEO office; 3. Prior experience working in higher education; 4. Experience reviewing and drafting policy and procedure documents relating to state and federal nondiscrimination laws; 5. Work experience related to compliance with the Americans with Disabilities Act and/or similar state and federal standards (e.g., determining reasonable accommodations, facilities accessibility, Standards of Accessible Design). Functional Expectations Must be able to complete the following with or without a reasonable accommodation: 1. Effectively communicate on a daily basis. 2. Move about in various locations such as Springfield, IL and the Illinois State University campus as needed to complete day-to-day work. Proposed Starting Date October 2024 Special Instructions for Applicants Nomination and Application Process The Search Committee invites letters of nomination, applications (letter of interest, full resume/CV, and contact information of at least five references), or expressions of interest to be submitted to the search firm. Review of materials will begin immediately and continue until the appointment is made. For additional information, please contact: Porsha Williams, Vice President Erin Raines, Senior Principal Scott Gaffney, Executive Recruiting Coordinator Parker Executive Search Five Concourse Parkway, Suite 2875 Atlanta, GA 30328 ************ ext.: 117 ************************** || ************************ || ************************* Contact Information for Applicants Meghan Lugo ***************** Important Information for Applicants This position is subject to a criminal background investigation and if applicable, an employment history review, based on University Policy 3.1.30 and any offer of employment is contingent upon you passing a satisfactory criminal background investigation and/or an employment history review. You may not begin work until the criminal background investigation results have been received and cleared by Human Resources. Illinois State University is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. If you are an individual with a disability and need a reasonable accommodation under the Americans with Disabilities Act (ADA) or other state or federal law you may request an accommodation by contacting the Office of Equal Opportunity and Access at **************. The Office of Equal Opportunity and Access will hold any confidential information you provide in confidence. If you are having difficulty accessing the system, please call Human Resources at **************. Advertised: 07/18/2024 Central Daylight Time Applications close: Employee Referral Send me jobs like these We will email you new jobs that match this search. Great, we can send you jobs like this, if this is your first time signing up, please check your inbox to confirm your subscription. The email address was invalid, please check for errors. You must agree to the privacy statement Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access. TEST Current Opportunities Director, Equal Opportunity and Access and Title IX Coordinator Opened07/18/2024 Closes DepartmentOffice of Equal Opportunity & Access The Director of Equal Opportunity and Access (OEOA) and Title IX Coordinator serves as a senior administrative official responsible for University-wide programs, policies, and procedures designed to ensure equal employment opportunity, non-discrimination and equal access, and oversight of affirmative action reporting. The Director also serves as an advisor to the President, conducts special projects and studies, and represents the President's positions and directives to various constituents related to issues of discrimination, harassment, diversity, inclusion, equal opportunity, affirmative action, and access.

COMPANY BACKGROUND TVG-Medulla, LLC is a multi-site healthcare management organization, with an emphasis on providing managed services to chiropractic providers. Medulla provides managed services such as Sales & Marketing, Billing, IT, HR, and Finance to three chiropractic brands, operating under the names of Chiro One, MyoCore, and CORE Health Centers. Medulla is comprised of 830+ employees, with corporate headquarters in Oak Brook, IL and 150+ clinic locations in Illinois, Indiana, Wisconsin, Missouri, Kansas, Kentucky, West Virginia, Texas, Oregon, Washington, and Alaska. TVG-Medulla is a rapidly growing organization, realizing 30%+ growth year-over-year, through a combination of both organic and acquisitive growth. As the organization continues to expand and enter new markets, it seeks a strong strategic COO to lead the operations function. Our vision is to inspire and empower people in our communities to heal, live and function better. Job Description Where Purpose Meets Growth. Where Passion Fuels Healing. Are you passionate about helping people live healthier, fuller lives? Whether you're just beginning your career journey or bringing years of experience - we're looking for YOU. At our clinic, we don't just care for patients - we champion them. As a Patient Experience Coordinator, you'll be a key player in a fast-paced, mission-driven team that transforms lives every single day. This is your chance to make a meaningful impact while building a career you love! WHO YOU ARE You're a natural people-person with a heart for service and a hunger for growth. You love learning, crave purpose in your work, and find joy in helping others thrive. You're perfect for this role if you are: Energetic, outgoing, and a team player A clear communicator and compassionate listener Detail-oriented and organized, even in a busy setting Calm under pressure, with the ability to multitask Inspired by wellness, movement, and human connection Eager to grow into leadership, clinical training, or patient care roles over time No prior experience? No problem. We'll teach you everything you need to know through our paid onboarding and training program and support you with continuing education. WHY YOU'LL LOVE WORKING HERE Full-time position with a flexible 4 or 5-day work week Starting pay at $17/hour with a path to get you to $18.00 within the first 6 months. Clinics are open Monday-Thursday and Saturday mornings Monday-Thursday 7am-11:30am; 2:30pm-8pm; one Friday per month 7am-10am. Some weekends, optional. (Hours may vary by location) PTO, and holiday pay for select company holidays Our Benefits package includes health, dental, vision, long-term disability, short-term disability, 401K Complimentary Chiropractic Care for you and your family Profit Sharing Incentive Program Career mapping & growth program - get on the fast track to increasing your skills, your responsibilities, and your income Ongoing mentorship and leadership development - we invest in YOU! WHAT YOU'LL DO Be the friendly, knowledgeable face patients trust - greeting, supporting, and encouraging them from check-in to check-out. Learn hands-on clinical skills and therapeutic techniques from expert chiropractors - no prior healthcare experience needed! Coach and guide patients through exercises and care plans, helping them feel confident and empowered. Coordinate day-to-day operations: schedule appointments, update records, manage flow, and support clinic events. Collaborate with a high-energy team to create a positive, healing environment every day. YOUR FUTURE STARTS HERE. We're on a mission to build a network of exceptional teams who elevate treatment standards, empower people to reach their mobility goals, and make chiropractic care a cornerstone of community wellness. Our vision? To inspire and empower people to heal naturally, live vibrantly, and function at their highest potential. Whether you're starting your career or ready for your next step, this is more than a job - it's your opportunity to inspire wellness, uplift your community, and grow a career you're proud of. Apply NOW to become a Patient Experience Coordinator and help patients feel seen, heard, and healed - one visit at a time! Additional Information All your information will be kept confidential according to EEO guidelines. Disclaimer All team members agree to consistently support compliance and TVG-Medulla, LLC policies and Standards of Excellence with regard to maintaining the privacy and confidentiality of information, protecting the assets of the organization, acting with ethics and integrity, reporting non-compliance, adhering to applicable federal, state, and local laws and regulations, accreditation, and licenser requirements (if applicable), and Medulla procedures and protocols. Must perform other related duties and assist with project completion as needed. Team member may be required to provide necessary information to complete a DMV (or equivalent agency) background check.