Home Improvement Appointment Coordinator
Medical receptionist job in Washington, PA
Join One of the Fastest-Growing Remodeling Companies in the U.S!
Home Genius Exteriors has skyrocketed from $2.7M to $161M in just 6 years-and we're on track to hit $1B faster than anyone in the industry. We're looking for ambitious individuals ready to grow their careers in a fast-paced, high-energy environment.
What You'll Do:
Connect with new clients and set inspection appointments
Promote our top-rated products and services
Engage customers through face-to-face presentations
Sharpen your skills in weekly training sessions
What We're Looking For:
18+ years old, no experience or education required
Strong communication & people skills
Confident, motivated, and eager to grow
Flexible schedule: weekdays (11-7) & 4 weekends/month
Pay & Perks:
$17.25-$22/hr base ($25-$35+/hr with bonuses)
$65K-$135K+ annual earning potential (no cap, not a commissions position)
Bonuses, company trips (Cancun, Vegas, Bahamas), events & perks
Company vehicle for fieldwork
Health, dental & vision (with advancement - employees must qualify for these benefits: full time employee, earning the promotion of team lead before benefits packages can be offered)
Why HGE?
We're redefining remodeling-with a 97% employee satisfaction rating and 4.9 stars on Google. Here, you'll find more than just a job-you'll find
A Different Experience.
Veterinary Receptionist (PT)
Medical receptionist job in Bethel Park, PA
Bethel Park Animal Clinic has an opportunity for a Veterinary Receptionist to join our team! Join our fun and collaborative team where we provide compassionate care to our clients and their dogs, cats and exotics! We are looking for a customer-oriented veterinary receptionist. We are looking for a positive person who is genuinely excited to help customers. They need to be a patient, empathetic, passionate, team player, who can put themselves in their customers' shoes and advocate for them when necessary.
Location: 4792 Library Rd, Bethel Park, PA 15102
Shift Details: This is a part-time position. Our operating hours are Mondays from 7 am-6 pm, Tuesdays-Thursdays from 7 am-8 pm, Fridays from 7 am-6 pm, and Saturdays from 8 am-2 pm.
Compensation: $16.00 - $18.00/hour
What We're Looking For:
Exceptional phone etiquette
Strong multi-tasking abilities
Efficiency with a keen attention to detail
Proficient computer skills
Team-oriented mindset
Ability to thrive under pressure
What We Offer:
A dynamic and supportive team environment where collaboration and compassion are valued.
Opportunities for growth and advancement within our rapidly expanding practice.
Get the work-life balance you deserve with a great schedule
Job Summary: The Receptionist is the first and last contact that a client will have with the hospital and a key to creating first and lasting impressions. The Receptionist must have exceptional client service and communication skills, computer literacy, ability to handle payment and financial issues, ability to multi-task, a friendly attitude and confidence to deal with stressful situations. The Receptionist will support veterinarians, technicians, veterinary assistants, groomers and kennel staff in daily patient and client care.
Responsibilities
How you'll make an impact:
* Maintain and uphold the Core Values and Mission Statement of MPH.
* Greet clients and pets by name with a smile and a positive, solution-oriented attitude.
* Answer phones promptly and professionally using a multi-line phone system; answering client inquiries about basic animal care and routine procedures, questions about veterinary services and products, and provide knowledgeable advice about wellness, prevention, and diseases.
* Screen and route calls to appropriate staff; take and deliver messages promptly to appropriate staff, pulling medical records of patients so staff can properly document information.
* Schedule appointments and surgeries according hospital scheduling guidelines and make surgery and appointment confirmation calls.
* Note in medical records the details discussed during client conservations including the date, time, key points of the discussion and any required information.
* Enter accurate charges; explain invoices to show value for care provided, stating all services and products provided before the total; echo doctors' recommendations when checking out clients.
* Collect payment when services are rendered, including making change for cash payments, processing credit cards and getting proper ID for checks.
* Verify the eligibility of clients with charge accounts.
* Check medical and computer records for accurate client addresses, phone numbers, e-mail addresses and scan appropriate new documents to patient's medical records.
* Fill prescriptions refill forms and provide routine administrations instructions to clients.
* Advise clients on flea/tick preventative, heartworm preventatives, pre-anesthetic testing, pain management, shampoos, home dental products, and other retail items.
Qualifications
Required Knowledge, Skills and Abilities:
* Demonstrated commitment to MPH core values.
* Computer knowledge required- keyboarding and use of communication tools (e-mail/internet).
* Working knowledge of veterinary terminology- must be able to pronounce, spell, and know the meaning.
* Must have excellent spelling and grammar.
* Ability to handle varied and sometimes difficult conditions; will be exposed to highly emotional situations.
* Ability to display tact and respect with clients and team members, even when busy or hectic.
* Ability to conduct oneself in a confident, calm, and professional manner with clients and staff when situations are stressful and/or focused on individual tasks.
* Must feel and express a genuine liking for animals and their owners and for working in an animal care field.
We put people first and never compromise on our values.
Apply today for immediate consideration!
Identity Statement As part of the application process, you are expected to be on camera during interviews and assessments. We reserve the right to take your picture to verify your identity and prevent fraud.
Mission Pet Health (MPH) is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Auto-ApplyLogistics Scheduler II
Medical receptionist job in Moon, PA
Calgon Carbon | A Kuraray Company currently has an opportunity where you can be a part of our growing team as we provide our customers with outstanding products that make the air we breathe and the water we use safe for generations to come.
Position: Logistics Scheduler II
Location: Headquarters Moon Township, PA
Excellent Benefits: Medical, dental, prescription & vision, HSA & retirement savings (401k) Generous Company Match!
Perks: Incentives/bonus plans, competitive pay, dress for your day, hybrid schedules, paid time off (vacation starting at 3 weeks), tuition reimbursement, wellness programs, fun events, learning & development opportunities.
Hours of work: Full-time position with hours Monday Friday 9:00-5:00
The Logistics Scheduler II is an intermediate level position within the Logistics department with specific focus on 3rd party manufactured materials, order fulfillment and execution level responsibilities. The Logistics Scheduler II will be responsible for developing the S&OP plans for specified materials to meet sales demand. The Logistics Scheduler II will develop and maintain affiliate and vendor(s) purchase orders and their production and shipment schedules. The Logistics Scheduler II will monitor actual production, manage inventory replenishment, stock levels, master data accuracy and order fulfillment process to meet customer demand.
Duties and Responsibilities (not limited to)
Manage the Target Stock and Safety stock levels for assigned materials and working capital targets
Participate in the annual physical inventory at Logistics facilities
Assist in identification of slow-moving inventory and Block stock materials
Execute action plans to reduce the identified materials and record and maintain records as required
Develop monthly S&OP plans for assigned carbon materials
Identify potential vendor capacity/demand imbalance and report through the S&OP process
Maintain key internal interfaces with Procurement, Sales Directors, TSR and Product Management to obtain current demand information and manage demand and vendor capacity changes
Develop and execute vendor requisitions/purchase orders by effectively utilizing data from the Monthly S&OP Plans, SAP MRP outputs, Sales Forecast and Historical data
Interface with Procurement for vendor changes and demand allocation across established vendors
Monitor purchase order status to demand requirements and maintain accurate dates in SAP
Manage unconfirmed sales order process for assigned materials
Develop order fulfillment plan and ensure execution
Provide prompt feedback to sales / customer service any effects to customer demand
Effectively utilize the SAP system with specific focus with MRP and Shipment functions and other interfacing planning modules that impact demand/sourcing planning, order fulfillment and inventory accuracy
Ensure SAP MRP data fields and purchase order data records are accurate, and associated transactions are executed timely
Support the various Logistics department functions to ensure efficient and effective work processes
Execute special projects / task as assigned
Qualifications
A bachelor's degree from a 4-year college or university is required, Logistics/Supply Chain Management or equivalent
2-3 years of Planning and Scheduling experience using SAP and Excel-based systems is required
Experience in core logistics operations transportation, warehousing, & order fulfillment is preferred
More about Calgon Carbon, A Kuraray Company
We are a company of scientific innovators with over 205 patents. For over 75 years, weve been innovating solutions to the worlds emerging challenges. Since creating the first activated carbon products from bituminous coal in the 1940s, Calgon Carbon has been a pioneer in developing advanced products, systems and services for air and water purification. Calgon Carbons product portfolio now encompasses more than 700 direct market applications.
Headquartered in Pittsburgh, Pennsylvania, Calgon Carbon employs approximately 1,350 people and operates 20 manufacturing, reactivation, innovation and equipment fabrication facilities in the U.S., Asia, and in Europe, where Calgon Carbon is known as Chemviron.
Calgon Carbon was acquired by Kuraray in March of 2018. With complementary products and services, the combined organization will continue to focus on providing the highest quality and most innovative activated carbon and filtration media products, equipment, and services to meet customer needs anywhere in the world.
Calgon Carbon is an Equal Opportunity Employer, including disabled/veteran
PI2ef56e6bf300-31181-38911244
Medical Records
Medical receptionist job in Mount Lebanon, PA
Job DescriptionDescriptionCome join WeCare Centers at Mt. Lebanon Care Center as our new Health Information & Records Coordinator. This position requires strong leadership skills, a deep understanding of medical terminology, and expertise in health information management systems. Collaborating with healthcare providers, this role plays a crucial role in enhancing patient care through accurate and timely documentation.
Key Responsibilities
Ensure paper and electronic medical records of the entire medical record is complete during resident stay and at time of admissions and permanent discharge with upholding all HIPPA regulations.
Maintain accurate and compliant resident medical records (paper and electronic)
Scan and upload documents
Compiles statistical data and audits as assigned
Retrieve data, type correspondence and produce reports as assigned
Maintains, retains and archives files in accordance with Company's policy and State and Federal regulations.
Tracks and communicates with all providers for record completion for H&P, 30-day reviews, and DC summaries
Tracks and communicates with all providers 30-day order reviews and pending order signatures
Retrieves data type correspondents and produces reports
Maintains and retains archive files in accordance with company policy and state and federal regulations
Explain and completes Admission Agreements to residents/families and upload to PCC. Once complete add the following info to custom identification: photo consent, arbitration agreement, dental consent, admission agreement complete.
Ensure completion of 401's (in admission agreement) *For OBRA review also place 401 signature page in a designated folder
Ensure room readiness prior to admission where there is no Concierge
Provide welcome packet / welcome bag to residents/families
Act as point of contact for family inquiries during the admission window
Send emails to the UR team for any admissions arrival/DC with date/time.
Other tasks as assigned
Skills, Knowledge and Expertise
High school diploma or GED.
Prior experience in medical records, admission clerk, or healthcare administrative role preferred.
Experience in a skilled nursing facility or long-term care setting is highly desirable.
Strong verbal and written communication skills.
Excellent organizational and time management abilities.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in Microsoft Office Suite and basic electronic health record (EHR) systems preferred.
Additional Requirements:
Must possess a warm, welcoming demeanor and demonstrate professionalism at all times.
Must be able to maintain confidentiality and handle sensitive resident information appropriately.
Ability to work collaboratively with nursing, social work, and administrative departments.
Reliable attendance and punctuality are essential.
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Voluntary Benefits
Same Day Pay
EAP
401k
We reward hard working and caring professionals with
competitive pay, benefits, and growth opportunities!
Customer Relationship Coordinator - Front Desk
Medical receptionist job in Fernway, PA
Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flex-time, a wellness program, referral bonus, tuition reimbursement and more!
Whether you are just starting your career in science or looking to further it, Microbac will put you on the path of an exciting career with room to grow. Quality, safety, giving back to our communities, diversity and inclusion, customer success and employee wellbeing are part of our core culture. We are looking for motivated individuals to join our family as a Customer Relationship Coordinator.
ABOUT MICROBAC
Microbac serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over 50 years of trusted, analytical and measurement experience.
Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope.
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.
JOB SUMMARY
Customer Relationship Coordinators work within our Customer Relationship team, supporting CR and operations by providing world class customer experience (CX) to Tier III customers through timely response and effective communication. Customer Relationship Coordinators engage in a variety of client centered tasks such as greeting clients, addressing and routing client questions and concerns, partnering with management and operations to solve basic customer issues, assisting in the creation of reports and addressing other clerical duties as needed.
MAJOR/ESSENTIAL FUNCTIONS:
* Ensure clients have a positive customer experience through proactive and professional customer service efforts.
* Execute a number of administrative duties such as making and fielding phone calls, emailing and faxing documents, data entry and other clerical functions as needed
* Maintain a high level of professional contact with assigned Tier III clients
* Administrative duties that include data entry, formulating, compiling and reviewing reports, and developing informational materials
* Works with the CRM/CRS to ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all assigned Tier III accounts. Accountable for accurate account set up and responsible for setting up programs and testing information in the laboratory information management system (ELEMENT / CRM / AXIS / CONTROL and any other system set ups critical to customer management.
* As part of the onboarding process, review first sample Certificate of Analysis (COA) and invoice with the customer to verify that appropriate tests and reporting format are as requested.
* Answer customer phone and email inquiries, identify customer requirements, provide results and additional information that meets or exceeds the customer's expectations and follow up with solutions.
* Contact customers with information regarding test results that will be late or are out-of-specification and document all customer interactions in the customer relationship management (CRM) system.
* Field incoming leads and ensure they are transferred to the correct TSM/AM/Sales.
* Communicate and collaborate with technical staff to uncover solutions to client needs.
* Set up accounts, file documents, and ensure documents are thoroughly and accurately completed
* May support sales team with various duties including answering questions and preparing quotes
* Verify chain of custody forms/schedule work
* Assist with the logging and tracking of client test samples
* Perform other related duties as needed
PREFERRED QUALIFICATIONS:
Job Requirements:
* Broad knowledge and proven experience in customer service
* Excellent written and verbal communication skills
* PC proficiency
* Basic problem-solving abilities
* General technical industry knowledge as evident by a basic understanding of concepts, terminology and instrumentation used
* General understanding of EPA and/or FDA/USDA regulatory standards and protocols related to analytical testing is preferred. Education and Experience:
* Bachelor's Degree in a field related to the Sciences or 1 year of relevant experience preferred
* Prior customer service experience required
* Prior commercial laboratory experience preferred
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
* While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
* The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception.
Working Conditions:
* While performing the duties of this job, the employee will be in a general office environment.
* The noise level in the work environment is usually moderate.
* This job may require travel less than 20%
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.
OTHER:
This is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time.
Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.
Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.
Monday - Friday 8:00-5:00
Scheduling Specialist, Associate
Medical receptionist job in Pittsburgh, PA
Are you a dedicated professional interested in building a rewarding career? Are you interested in a call center position that offers terrific benefits, opportunities to grow, and an excellent work-life balance and the ability to work from home post training? Then you may be the perfect fit for our Scheduling Services Scheduling Specialist, Associate role! This role is based out of the Quantum One Building in the South Side of Pittsburgh and is work from home after training.
In this role, you will serve as the first line of contact for the patient. The Scheduling Specialist, Associate acts as an advocate for patients by providing guidance, interpretation, and education on scheduling. They provide details regarding their appointment, including directions, and required preparation. They also review, verify, and enter the patients' demographic and insurance information.
We also offer a monthly incentive program, which is based off performance and 3 months of employment.
If you are enthusiastic about assisting others in a customer service role and think you are up for the challenge, apply today!
Responsibilities:
* Answer multi-line telephone system while scheduling appointments according to the department protocols ensuring the appropriate exam, physician, and timeslot are utilized. Redirect telephone calls and take messages, when appropriate, interacting with the staff and leadership of other departments when necessary.
* Review, verify and enter the patient's demographic, financial, and insurance information to ensure data integrity. Enter or update information in the appropriate system(s) accurately, verify and revise existing information on patients that have not been interviewed within the past 30 days.
* Act as an advocate for patients by providing guidance, interpretation, and education on scheduling, registration (directions, parking information, and required preparation for appointment), billing, claims, and various patient related inquiries.
* Complete forms, upload, scan, or fax documents as required for patient appointment. Follow up on any incomplete or inaccessible information to assure a completed record. Obtain, verify, and correct registration information of new and existing patients. Mail new patient packets prior to scheduled appointment and handle medicine refill requests.
* Contact patients to discuss their post-discharge appointment requirements; follow up and coordinate all appointments for the patient.
* Document all actions taken on a patient account.
* Identify and take action to address patient concerns by utilizing effective decision-making skills to know when to handle the call, send the call to in house clinical staff or send call to the physician's office to meet the patient's needs.
* HS Diploma or equivalent
* 1-year general customer service experience
Licensure, Certifications, and Clearances:
* Act 34
UPMC is an Equal Opportunity Employer/Disability/Veteran
Dental Front Office
Medical receptionist job in Pittsburgh, PA
Job Description
Dental Front Office - Pittsburgh, PA
$21-$26/hr | Quarterly Bonus | Medical & Dental | PTO | 401(k) Match | Advanced Technology
About Us Ott Family Dentistry is a patient-centered practice focused on extraordinary care, teamwork, and professional growth. We pride ourselves on our supportive culture, use of advanced technology, and commitment to helping both our patients and team members thrive.
Schedule
Monday: 10:00 AM - 6:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday & Thursday: 7:00 AM - 3:00 PM
Friday: 9:00 AM - 1:00 PM
(Team members arrive 30 minutes early for preparation and morning huddles)
Duties & Responsibilities
Answer phone calls, manage follow-ups, and maintain patient trackers
Handle insurance verification, billing, and treatment planning
Assist with scheduling and marketing follow-up
Support the doctor and team to ensure smooth daily operations
Use Open Dental, Dental Intel, Dexis, and Florida Probe software
Requirements
Dental office experience required
Strong organizational and multitasking skills
Positive attitude, willingness to learn, and commitment to teamwork
A “culture keeper” who helps maintain a supportive, patient-focused environment
Pay & Benefits
$21-$26 per hour, depending on experience
Quarterly bonus opportunities
Medical insurance
In-office dental benefits
$250 annual wellness benefit
Paid time off (PTO)
Advanced technology and paid continuing education (CEs)
Paid lunch on meeting days
Team outings and a supportive work culture
“Guilt-free” time off policy
401(k) with 3% employer match
Join Our Team
If you are a motivated Dental Front Office professional who values growth, teamwork, and excellent patient care, we would love to hear from you. Apply today to join our friendly and forward-thinking team at Ott Family Dentistry.
Benefits:
Medical
Dental
401k
PTO
Bonuses
Compensation:
$21-$26/hour
Front Office Support FT
Medical receptionist job in Pittsburgh, PA
Job Details PIT - Pittsburgh, PA Full Time $15.00 - $18.00 Hourly Admin - Clerical
Brief Description
We are looking for a Front Desk Professional to join our team with a friendly attitude and the ability to multitask. The successful candidate should be outgoing and friendly with a gregarious personality and a natural talent for customer service.
The Front Office Professional is the first point of contact for our customers. Our experience sets us apart from competitors. Everyone on our team must be a RHINO!
Requirements
Previous customer service/front desk experience
Experience in a luxury retail environment preferred
Good organizational and multi-tasking abilities
Ability to pass background check and drug screening
Excellent oral communication skills
Sit or Stand for long periods of time
Working Saturdays are a must
Summary
Greet customers and initiate a luxury experience
Professional and welcoming presentation
Ability to maintain composure in high pressure and fast-paced environment
Answer and direct calls of multi-line phone system
Assist with inventory counts and store open and/or close
Type appraisals
Proficient computer skills
Prepare outgoing mail
Keep front desk tidy and presentable with all necessary material (pens, forms, paper etc.)
A commitment to personal excellence
Inclusive team player with a positive attitude
Dependable
A passion for the jewelry industry
Front Office Receptionist - Medical
Medical receptionist job in Pittsburgh, PA
As the face of NSCHC, demonstrates exceptional customer service skills. Optimizes patients' satisfaction, provider time and exam room utilization through effective scheduling and registration. DUTIES/ RESPONSIBILITIES- * Greets all incoming patients/visitors
* Manages patient check in process for pediatric and adult patients, as well as dental patients
on occasion
* Verifies patient medical insurance prior to appointment
* Updates patient demographics and medical insurance information in eCW
* Scans medical insurance cards and ID, as well as sliding fee scale application and income
affidavit if applicable
* Determines sliding scale fee amount for uninsured patients
* Enters all data into patient profile
* Manages no show patients by reaching out and rescheduling their missed appointment.
* Maintains patient engagement by encouraging patients to complete Patient Satisfaction Survey
and by enrolling them on patient portal
* Collects co-pays/payments on accounts and performs daily, accurate cash reconciliation
* Answers telephones, documenting all pertinent information in patient charts.
* Schedule appointments for pediatric and adult patients, specifying exact reason for visit
within appointment notes.
* Manages phone voicemail mailboxes daily
* Scans new information for patient into eCW, including correspondence, labs, results, and
medical history
* Manages incoming faxes as needed
* Faxes referrals and correspondence to hospitals and physicians as needed
* Assist with outgoing mail and incoming mail distribution
* Assists the patient during the check-out process; scheduling next appointment, etc.
* Analyzes what patients scheduled the next day will need during registration process, and
prepares paperwork packets accordingly for each patient - brings any related scheduling concerns to
the attention of Practice Coordinator and/or Clinical Director
* End of day tasks such as printing next day's schedule, locking the front doors during weekday
evening and Saturday shifts, turning phones over to the answering service, deposit all
copay/reports in safe
* Reviews and addresses message in EMR, both addressed to self and addressed to Front Office
* May be required to participate in departmental and organizational quality improvement
projects.
* Other duties as assigned
KNOWLEDGE/SKILLS/ABILITIES-
* Must be accurate and detail oriented, possess strong organizational and time management
skills and the ability to prioritize competing tasks in a complex and fast paced environment
* Ability to work under pressure
* Excellent oral and written communication skills; understanding of medical terminology
* Must have excellent people and customer service skills
* Prolonged sitting and/or standing and moving about throughout the workday; extensive
keyboarding
* Local travel between clinic sites (10 minutes apart by car)
Position Summary: As the face of NSCHC, demonstrates exceptional customer service skills.
Optimizes patients' satisfaction, provider time and exam room utilization through
effective scheduling and registration.
* Work evening and weekend hours when needed, usually on a rotational basis with the rest of
the front office receptionists.
* Attends a minimum of one outreach event per calendar year.
* Commitment to NSCHC faith-based mission to provide care to all who request it, without
judgment.
QUALIFICATIONS (REQUIRED FOR EMPLOYMENT) -
* 1 year previous experience in a medical clerical role
* Must have basic computer skills, including with EMR (electronic medical record).
* Act 33 with renewal
* Act 34 with renewal
* Act 73 FBI Clearance with renewal
* Annual influenza vaccine
Medical Office Receptionist
Medical receptionist job in Pittsburgh, PA
Beacon Behavioral Partners is seeking highly skilled and compassionate Medical Office Receptionist for The Nexus Group in Pittsburgh, PA (Squirrel Hill). Do you enjoy an environment of autonomy and accountability? Do you want to make a difference and add value to patient care in mental health? Do you like working in a team of professional, reliable, dedicated and positive people? Do you enjoy a fast-paced, dynamic work environment that requires you to wear different hats sometimes? If the answers are YES, then this position is for you! This is a unique opportunity to help shape the growth of the clinic and work with a team who appreciates a commitment to high quality patient care and professionalism. Who We AreBeacon Behavioral Partners is a growing network of physician-driven psychiatric practices with over 25 years of management experience within the behavioral health industry. Committed to reducing the barriers and burdens that come with owning private practice, Beacon fully manages administrative responsibilities while allowing practices to maintain clinical autonomy. This approach allows physicians to focus on what they do best - taking care of patients.Beacon Behavioral Partners now guides practices across Louisiana, Arkansas, Mississippi, Texas, and Pennsylvania. Partner clinics leverage access to an expansive network of over 400 staff members, including
psychiatrists, psychologists, nurse practitioners, mental health therapists and recreational therapists
at the forefront of the industry. Its experienced and forward-thinking physician advisory board provides clinicians with a supportive community for building best practices and sharing insights for an enhanced patient experience. Why work for us? At Beacon Behavioral Partners, The Medical Office Receptionist will receive a competitive hourly rate. Our comprehensive benefits package includes health, dental, and vision insurance; 401(k) company matching; short-term disability coverage; paid holidays; accrued paid time off; and other valuable offerings. What does the Medical Office Receptionist do? (including but not limited to) As the medical office receptionist you will be responsible for greeting patients, scheduling appointments, answering phone calls, managing patient records, verifying insurance information, collecting payments, and making sure the smooth operation of the front desk, acting as the first point of contact for patients while maintaining patient confidentiality and providing a welcoming atmosphere.
Responsibilities
Essential duties and responsibilities (including but not limited to)
Manage patient appointments, providers' schedules
Processing and scheduling new patient intakes
Checking in and outpatients
Manage patient questions, requests
Verifying insurance benefits
Manage Transcranial Magnetic Stimulation (TMS) therapy sessions (training will be provided)
Maintain office organization and ensure adherence/compliance with office procedures and policies with all government regulatory requirements, such as HIPAA and OSHA
Engage in various clerical functions as needed, such as scanning, filing, etc.
Help drive continued clinic expansion
Qualifications
Highschool Diploma or GED.
One year of experience in healthcare outpatient services is preferred.
Customer service and/or administrative experience preferred
Health care, hospitality experience preferred
Experience in a small office environment preferred
Experience with Spravato is a plus
Physical Demands: This position primarily involves sitting for extended periods. This job requires employees to have a full range of physical capabilities, including the ability to handle and lift patients, demonstrate manual and finger dexterity, and maintain good eye-hand coordination. Employees must be able to stand and walk for extended periods and occasionally lift and carry items up to 40 lbs. Corrected vision and hearing within the normal range are also required. Reasonable accommodations may be provided to enable individuals with disabilities to perform these essential job functions.
Auto-ApplyMedical Clerk
Medical receptionist job in Aliquippa, PA
Are you looking for an opportunity to advance your career, while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.
We are seeking a Medical Clerk to join our team, at the program in Coraopolis, PA.
Position Details
We are seeking a detail-oriented and organized Medical Clerk to support the administrative operations of our healthcare facility. The Medical Clerk will be responsible for maintaining patient records, scheduling appointments, handling correspondence, and providing general clerical support to medical staff.
Earn $18.00 per hour with the selection of the Enhanced Pay option.
Position Details
We are seeking a detail-oriented and organized Medical Clerk to support the administrative operations of our healthcare facility. The Medical Clerk will be responsible for maintaining patient records, scheduling appointments, handling correspondence, and providing general clerical support to medical staff.
Key Responsibilities:
Greet patients and assist with check-in/check-out procedures
Maintain and update patient medical records and files
Schedule and confirm patient appointments
Answer phones and direct calls to appropriate personnel
Process insurance forms and billing information
Ensure confidentiality and compliance with HIPAA regulations
Perform general office duties such as data entry, filing, scanning, and faxing
Assist medical staff with administrative tasks as needed
Benefits
Merakey offers generous benefits that promote well-being, financial security, and work-life balance, including:
Comprehensive medical, dental, and vision coverage, plus access to healthcare advocacy support.
Retirement plan -- both pre-tax and Roth (after-tax) options available for employee contributions.
DailyPay -- access your pay when you need it!
On the Goga well-being platform, featuring self-care tools and resources.
Access Care.com for backup childcare, elder care, and household services.
Confidential counseling, legal, and financial services through our Employee Assistance Program (EAP).
Tuition reimbursement and educational partnerships.
Employee discounts and savings programs on entertainment, travel, and lifestyle.
Access to Pryor Online Learning for free online personal development classes.
Learn more about our full benefits package - ****************************************
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!
Front Desk Specialist (Part-Time)
Medical receptionist job in Pittsburgh, PA
STATUS:
Part-Time
REPORTABILITY:
Front Office Supervisor
GENERAL SUMMARY: The Front Office Specialist is responsible for upholding the standard of excellence
for House Operations, Guest Services and Office Operations. The Guest Experience Specialist creates a welcoming and safe environment conducive to a positive guest experience. Responsibilities include day to-day office/financial operations, delivery of excellent guest service, responding to/reporting maintenance needs and communicating relevant information to the Front Office Supervisor..
RESPONSIBILITIES:
Guest Services
• Upholds Family House (FH) Guest Services Standards.
• Greets guests in warm, friendly demeanor at all times.
• Actively and supportively listens to guest concerns. Advises guests of available resources for
medical, emotional, social or spiritual support throughout their stay.
• Ensures check in area is clean, organized.
• Extends and books new reservations for current guests in collaboration with Housing
• Be attentive, courteous and service oriented.
• Educates guests and assists volunteers in educating guests about policies and procedures;
enforces policies in a consistent and professional manner.
• Attends daily huddle if on morning shift
• Assists guests with transportation.
• Maintains business and guest confidentiality and ensures adherence by staff and volunteers.
• Ensures volunteer groups are welcome at FH.
• Consults with Front Office Supervisor, Front Office Assistant Manager/Manager, or on Call
Manager when assistance is needed.
House Operations
• Assures seamless flow of House activities
• Consults with Housekeeping on any issues that arise.
• Gives attention to and reports any safety concerns in physical facility and surrounding property.
• Evaluates maintenance issues and reports them through the TELS systems or to the Director of
Maintenance immediately, depending on the severity of the situation.
• Completes mandatory training and shows proficiency to take care and direct during emergency
situations for guest/volunteer safety and well-being; executes emergency procedures effectively
and compassionately.
• Utilizes Disaster Matrix to communicate with key staff as needed.
• Prepares a brief report of shift activities
• Documents unusual occurrences or guest behavior on an Incident Report after consulting with
the Front Office Supervisor/Assistant Manager/Manager or On-Call Manager.
Office Operations
• Demonstrates thorough knowledge of FH operations.
• Proficiently manages check-ins, check-outs, payments, and new requests using the room
request system, using WebRezPro, and in conjunction with Housing Office.
• Maintains accurate financial records for House including but not limited to guest registration,
payment, third-party billing and Family Assistance. Approves Daily Cash Reports from shift with
incoming staff.
• Accurately records Financial Assistance, third-party billing information and other financial
payments.
• Accepts and carries out, with skill and accuracy, routine daily tasks and other assigned duties
Other Duties:
• Complies with all FH policies.
• Availability to work evenings, weekends and holidays as needed
• Substitutes for other staff when the situation requires, including at least two holidays per year.
Will make reasonable accommodations to ensure coverage during emergency situations.
• Must be cross trained in Housing.
• Attends mandatory staff meetings or reviews minutes/seeks out details, when unavailable for
meetings.
• Interacts well with community partners; represents Family House in an informative and
appreciative manner to donors and community groups; relays and forwards information about
new community contacts.
• Performs other related duties as may be assigned by authorized personnel or as may arise
unexpectedly.
• Initiates other tasks when regular duties are completed.
• Assist in training of new hires
• Other duties as assigned
SPECIAL SKILLS AND ABILITIES REQUIRED:
• Ability to relate to people in periods of stress in an open and compassionate manner.
• Capable of defusing situations and perceiving and solving problems before they become crises.
• Interpersonal skills to effectively communicate with people of varying backgrounds including
coworkers, and healthcare professionals.
• Ability to enforce policies and procedures while understanding some situations require a
compassionate and flexible response.
• Excellent organizational and time management skills with ability to manage multiple tasks
simultaneously; attention to detailed record keeping required.
• Excellent communication skills to effectively work with staff, volunteers, housekeepers, and
maintenance to ensure an outstanding guest experience.
• Attend mandatory maintenance and emergency training
KNOWLEDGE AND PRACTICAL EXPERIENCE REQUIRED:
• High School diploma or GED required. Bachelor's degree preferred but not required.
• Minimum of six months of previous work experience in Business, Customer service or Hospitality
Service preferred but not required.
• Basic computer skills including Microsoft Office Suite, Outlook, navigating browsers; ability to
learn and efficiently use organization-specific software.
PHYSICAL AND OTHER REQUIREMENTS:
• Move swiftly through the house and on the property in order to complete rounds, place signs,
get supplies, assure guest safety, evaluate/respond to maintenance issues, and to respond
quickly to urgent or emergency situations.
• Ability to complete a house walk-through.
• Provide Family House with necessary personal information needed in order to access and
support other computer software.
• Position one's self (for example bend, kneel, stoop, reach) in order to take care of emergency
operations or handle maintenance situations (e.g. flood, leaking toilet) which require an
immediate response
• Climb stairs in order to access all areas during walk-through and when elevator is not available
• Lift, carry and/or transport up to 10 pounds and up to 25 pounds infrequently.
About Family House
Family House reduces emotional and financial stress for people dealing with medical crises in a city where they are strangers. Located within close proximity to area hospitals, Family House offers the comforts of home and convenience to loved ones at affordable rates. Whether here for cancer treatments, trauma care, or transplants-our services give families the peace-of-mind to focus on the care of those closest to them.
Our Mission
Family House has been open for over 40 years and provides a "home away from home" for patients and their families who must travel to Pittsburgh for medical care.
BENEFITS FOR FULL-TIME EMPLOYEES
Family House offers competitive benefits to includes:
Comprehensive medical (UPMC), dental, vision, life & disability benefits package
Health Savings Account
403B with employer match up to 6%
Vacation, Personal, and Sick days
Wellness Programs
Medical Receptionist
Medical receptionist job in Frazer, PA
Benefits:
401(k) matching
Competitive salary
Dental insurance
Flexible schedule
Health insurance
Paid time off
Training & development
Vision insurance
Medical Receptionist - Be the First Smile Our Patients See!
We're looking for a friendly, organized, and dependable Medical Receptionist to join our team! In this role, you'll be the welcoming face of our clinic, ensuring patients feel cared for from check-in to check-out. This role is essential in creating a smooth and positive experience for our patients from the moment they walk through the door.
KEY RESPONSIBILITIES:
• Greet and register patients with warmth and professionalism
• Verify insurance, update records, and collect payments
• Schedule follow-up appointments and support patient flow
• Provide excellent customer service in person and over the phone
• Balance daily payments and complete end-of-day reports
WHAT WE ARE LOOKING FOR:
• High school diploma or equivalent
• Prior medical office experience preferred (we'll train the right candidate)
• Strong computer and organizational skills
• Clear, professional communication and a positive attitude
WHY JOIN OUR TEAM AT AFC?
• Supportive, team-oriented workplace
• Opportunity to grow your skills in healthcare administration
• Make a meaningful impact on patients and their families every day
✨ If you're a people-person who thrives in a fast-paced environment and loves helping others, we'd love to hear from you. Apply today and start or continue your career in healthcare with us!
COMPANY OVERVIEW
AFC is one of the largest urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. This position is for the franchised business location in West Chester, PA.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyDental Front Office
Medical receptionist job in Moon, PA
We have an exciting opportunity for the right candidate to lead our front desk. We are a pediatric dental office located in Moon Township, PA . No evenings! No weekends! Great Hours, 7:30-4 Plus summer hours, 7:30-3! Enthusiasm, computer skills and the ability to work as a team are required. Having a positive, professional attitude and a smile on your face is very important to us. If this sounds like you, then we would love for you to join our practice!
Ideal candidates should be excellent multi-taskers who are proficient in working with a computer, handling multiple phone lines, and being hands-on with our patients and their parents.
This position has a typical schedule of 5 days per week.
PRIMARY RESPONSIBILITIES
Responsible for assisting in the administration and order of the day-to-day activities of the dental office, including working the phones, maintenance of the records of patients, patient management, scheduling of patients, assisting patients with the use of their insurance benefits, collecting payment for services, office correspondence and recall. Assist the dentist with other tasks as assigned.
QUALIFICATIONS
Required
High school diploma required.
1-3 years experience working in a fast-paced dental or medical front office required.
Intermediate skills required for word processing, insurance claims processing and records management.
Excellent oral and written communication skills.
Must have working experience with Infants, Children, and/or Teens.
Good interpersonal skills to maintain effective rapport with patients, dentists, other staff members, and community.
Excellent multi-tasking and organization skills.
Excellent computer skills and experience.
Experience working as part of a team.
Preferred
Experience with OpenDental, Digital Radiography, and Digital Charts is preferred.
Candidates with experience working in a pediatric dental or pediatric medical front office preferred.
Those that do not meet the qualifications listed above need not apply.
Please submit a cover letter and resume to be considered for the position.
Related keywords: receptionist, office manager, administrative assistant, customer service
Auto-ApplyFront Desk Coordinator-$500 Sign on Bonus
Medical receptionist job in Bethel Park, PA
Front Desk Coordinator-$500 Sign on Bonus
“Open Up” to A Whole New Dental Experience
Imagine working in a place which delivers best in class patient care and focuses on putting every patient first, every visit. Our guiding principle is empathy, and we want you to join us on our mission to transform the dental experience. Our practice partners with North American Dental Group which provides us with the necessary support in order to fulfill our purpose of ensuring excellent patient care.
Wondering how this shapes your job experience?
We use our individuality and dental expertise to practice group dentistry and ensure that every patient leaves our office feeling satisfied. Do you have the drive and passion to help others improve their oral health in the way that we do? Come join our team- help us pioneer a new culture of dentistry.
Smiling from Open to Close
Monday & Tuesday: 8:00 am-5:00 pm
Wednesday: 10:00 am-7:00 pm
Thursday: Closed
Friday: 8:00 am-1:00 pm
Responsibilities
Skills Required to Make a Great “Impression” on Our Team
Must be dependable and skilled in quality control when handling financial information, performing insurance verification, and preparing end of the day reports, always keeping our patients worry-free
Performs clerical tasks such as sorting, opening, distributing mail, scanning, and photocopying. Answer phone calls and provide information to callers; greet visitors/patients; schedules, verifies, and confirms patient appointments.
Explains procedures and/or services to patients using dental knowledge.
Presents financial policies and arrangements to patients collect co-payments and verify insurance coverage as appropriate.
Tracks appointments due to no-shows, cancellations, and late arrivals
Qualifications
So How Can You “Fill” This Role?
High School Diploma or equivalent (Associate's degree preferred)
1-5 years of customer service, insurance, or dental experience preferred
Knowledge of dental software, Microsoft Office programs, as well as ability to learn new programs as needed
Benefits
Health, Dental and Vision Insurance (Full-time employees)
Healthcare Spending Account
Paid Time Off
401k
Voluntary Life & Disability Insurance
Employee Assistance Program
Referral Program
Employee Discount Program
Equal Opportunity Employer
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, protected veteran status, or any other characteristic protected by law.
#NADG3
We can recommend jobs specifically for you! Click here to get started.
Auto-ApplyFront Office Receptionist
Medical receptionist job in Cranberry, PA
Pittsburgh Pain Physicians in Cranberry Twp and Beaver, Pa is looking for a Front Office Medical Receptionist to join our 6 person strong team. We are a private interventional pain management practice with 2 board certified physicians. We are patient-focused with high standards of care and an emphasis on customer service. Our ideal candidate must be dependable and well organized, have great attention to detail and excellent people skills, and be both punctual and thorough. They must also have the ability to work independently, multi-task, and incorporate feedback as needed.
Responsibilities Include:
Check-in patients, verify and update all information in electronic health record and collect co-payments
Check-out patients, scheduling necessary appointments and providing resources to patients
Answering calls and providing pertinent information.
Retrieve faxed data and appoint appropriately.
Triaging medical calls to nurses on-site.
Benefits
Health Insurance
Dental insurance
Vision insurance
Disability insurance
SIMPLE IRA retirement plan
SIMPLE IRA Retirement plan matching
Flexible schedule
Paid time off
Qualifications
Exceptional attention to detail
Ability to organize and create orderly systems
Experienced in computer technology that includes excel, google docs, and social media marketing
Excellent time management skills and ability to multitask and prioritize work
Social perceptiveness and service oriented
Excellent verbal communication skills
Strong organizational and planning skills
Strong customer service skills
Schedule:
Monday to Friday
8AM-4PM
Travel required between offices
No weekends
We are looking forward to reading your application.
Front Desk Coordinator
Medical receptionist job in Gibsonia, PA
Job Details PA02 Gibsonia - GIBSONIA, PA FT1 $19.00 - $21.00 HourlyDescription
Petcash Oral Surgery
2879 West Hardies Road, Gibsonia, PA 15044
We are seeking a dynamic and dedicated Front Desk Office Coordinator to join our top-tier Oral Surgery Practice. This is a rare opportunity to become an integral part of our successful team, where exceptional patient care is our primary focus. Our rewarding environment is perfect for high-performing team members looking to make a meaningful impact on patient experiences and practice efficiency.
PRINCIPAL RESPONSIBILITIES AND DUTIES
Patient Interaction: Expertly answer the phone, assist patients in scheduling appointments, and create patient accounts.
Administrative Support: Check patients in, post payments, and convert treatment plans with accuracy and efficiency.
Surgery Coordination: Assist with scheduling surgeries and ensure all necessary preparations are made.
Team Collaboration: Work closely with other professionals to form a highly effective team, handling administrative tasks seamlessly.
Versatility and Adaptability: Embrace a wide range of responsibilities and opportunities for learning and growth within the practice.
MINIMUM QUALIFICATIONS
Patient-Centric Attitude: Genuinely serve our patients at every level, enhancing patient satisfaction and increasing office efficiency.
Positive Impact: Positively influence patients, coworkers, referring offices, and the practice as a whole.
Educational Background: Completion of high school or equivalent is required.
Experience Preferred: Previous oral surgery, dental, or medical experience is preferred.
Administrative Skills: Proven administrative experience with a track record of growth or improvement within previous positions.
Multitasking Ability: Demonstrated ability to multitask and be a self-starter in a fast-paced environment.
Customer Service Expertise: Experienced with customer service techniques, ensuring a superior patient experience.
Communication Skills: Superior communication skills, both verbal and written, are essential for effective interaction with patients and team members.
Adaptability: Willingness to take on other duties as assigned and adapt to the evolving needs of the practice.
Previous Experience/Education:
High school diploma / GED
Previous customer service experience
ABOUT US ORAL SURGERY MANAGEMENT
By joining US Oral Surgery Management (USOSM), you become part of a dynamic and forward-thinking organization made up of best-in-class Oral and Maxillofacial practices. Together, we have the POWER to achieve more, by creating a positive impact on the communities we serve and reinforcing our position as a top leader in the industry. We believe in the POWER of teamwork, where every member contributes to our collective success. Whether you're in clinical operations, administration, support services, etc., your role is crucial to achieving our shared mission: fueling innovation and clinical excellence, while driving worthwhile outcomes for our practices.
Our POWER Values form the foundation of our ability to deliver exceptional healthcare experiences and achieve sustainable growth.
Passion for Patient Care
Outstanding Results
Winning Attitude
Embracing Continuous Improvement
Respect for Self and Others
Please note, this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
the work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Customer Relationship Coordinator - Front Desk
Medical receptionist job in Fernway, PA
Come join our family! Microbac Laboratories is an essential business offering competitive pay and benefits including medical, dental, vision, life insurance, disability, generous paid time off including vacation, holidays and flex-time, a wellness program, referral bonus, tuition reimbursement and more!
Whether you are just starting your career in science or looking to further it, Microbac will put you on the path of an exciting career with room to grow. Quality, safety, giving back to our communities, diversity and inclusion, customer success and employee wellbeing are part of our core culture. We are looking for motivated individuals to join our family as a Customer Relationship Coordinator.
ABOUT MICROBAC
Microbac serves our clients with the utmost expertise and respect for their market requirements, constraints and challenges. We embody a company-wide commitment to exceptional customer experience, which has been refined over 50 years of trusted, analytical and measurement experience.
Through our network of laboratories, offices, and field services, we have the flexibility to meet the unique requirements for each client, project and scope.
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and nutrition and life science markets.
JOB SUMMARY
Customer Relationship Coordinators work within our Customer Relationship team, supporting CR and operations by providing world class customer experience (CX) to Tier III customers through timely response and effective communication. Customer Relationship Coordinators engage in a variety of client centered tasks such as greeting clients, addressing and routing client questions and concerns, partnering with management and operations to solve basic customer issues, assisting in the creation of reports and addressing other clerical duties as needed.
MAJOR/ESSENTIAL FUNCTIONS:
Ensure clients have a positive customer experience through proactive and professional customer service efforts.
Execute a number of administrative duties such as making and fielding phone calls, emailing and faxing documents, data entry and other clerical functions as needed
Maintain a high level of professional contact with assigned Tier III clients
Administrative duties that include data entry, formulating, compiling and reviewing reports, and developing informational materials
Works with the CRM/CRS to ensure proper execution of the welcoming and on boarding process in a consistent, professional, and timely manner for all assigned Tier III accounts. Accountable for accurate account set up and responsible for setting up programs and testing information in the laboratory information management system (ELEMENT / CRM / AXIS / CONTROL and any other system set ups critical to customer management.
As part of the onboarding process, review first sample Certificate of Analysis (COA) and invoice with the customer to verify that appropriate tests and reporting format are as requested.
Answer customer phone and email inquiries, identify customer requirements, provide results and additional information that meets or exceeds the customer's expectations and follow up with solutions.
Contact customers with information regarding test results that will be late or are out-of-specification and document all customer interactions in the customer relationship management (CRM) system.
Field incoming leads and ensure they are transferred to the correct TSM/AM/Sales.
Communicate and collaborate with technical staff to uncover solutions to client needs.
Set up accounts, file documents, and ensure documents are thoroughly and accurately completed
May support sales team with various duties including answering questions and preparing quotes
Verify chain of custody forms/schedule work
Assist with the logging and tracking of client test samples
Perform other related duties as needed
PREFERRED QUALIFICATIONS:
Job Requirements:
Broad knowledge and proven experience in customer service
Excellent written and verbal communication skills
PC proficiency
Basic problem-solving abilities
General technical industry knowledge as evident by a basic understanding of concepts, terminology and instrumentation used
General understanding of EPA and/or FDA/USDA regulatory standards and protocols related to analytical testing is preferred. Education and Experience:
Bachelor's Degree in a field related to the Sciences or 1 year of relevant experience preferred
Prior customer service experience required
Prior commercial laboratory experience preferred
WORKING CONDITIONS AND PHYSICAL REQUIREMENTS:
The physical demands and working conditions described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical Requirements:
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel objects, tools; talk or hear. The employee is occasionally required to stand, walk, and sit.
The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include color vision and depth perception.
Working Conditions:
While performing the duties of this job, the employee will be in a general office environment.
The noise level in the work environment is usually moderate.
This job may require travel less than 20%
As a privately held third-party testing company, Microbac operates with a commitment to safety, quality, and compliance. Our diverse work portfolio includes broad accreditation offerings and tested insights across the environmental, food and life science markets.
OTHER:
This is not an exhaustive list of all duties an employee may be required to perform. Microbac reserves the right to revise the job description at any time.
Employment is at-will. Microbac, promotes a drug-free, alcohol-free workplace. Applicants considered for hire must pass a drug test before beginning work. Refusal to submit to testing will result in disqualification of further employment consideration.
Microbac is an Equal Opportunity Employer - We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. All qualified applicants will receive consideration for employment.
Monday - Friday 8:00-5:00
Patient Delivery Rep, Chartwell
Medical receptionist job in Oakdale, PA
UPMC Chartwell is looking for a full time Patient Delivery Rep to join their dedicated team! The Patient Delivery Rep will coordinate and deliver products in an accurate, courteous, and timely manner. Assist the pharmacist in the performance of technical and clerical duties. Chartwell provides company vehicles for all deliveries.
Shift differential pay applies to specific hours worked in this role.
This role will work rotating daylight, afternoon and evening shifts, as well as rotating weekends.
UPMC offers a generous benefits package, an expansive total rewards package, opportunity to grow your career and much more.
Responsibilities:
* Obtain patients signature on specific forms.
* Organize and file pharmacy documentation as required.
* Handle customer complaints in a fair and empathetic manner.
* Cooperate and coordinate with other staff to ensure efficient deliveries.
* Meet expectations for customer satisfaction and anticipates customer needs.
* Deliver pharmaceuticals, supplies, and equipment in timely, safe and accountable manner.
* Promote UPMC culture by providing quality, comprehensive services to all customers through a team approach.
* Complete daily log in a timely manner.
* Assist in preparing packing lists/delivery tickets.
* Accept assignments willingly.
* Ensure that completed packing list/delivery tickets are forwarded to reimbursement.
* Assist in preparing orders for delivery.
* Perform various duties, such as shipping, receiving, and general warehouse cleaning.
* Cooperate with other staff members when planning and organizing operations services.
* Observe all company safety rules and regulations.
* Work effectively and maintain productivity.
* Maintain assigned vehicle in a clean and orderly condition; inform Manager of Pharmacy of mechanical problems.
* Pick up sharps containers and dispose of biohazards wastes properly.
* Pick up excess supplies and/or equipment when patient is off service. Process returned supplies and/or equipment according to policy.
* Maintain accurate and complete records in compliance with State, local, and Federal laws and/or regulations (including FDA, DOT,OSHA,etc.)
* Maintain confidentiality of patient information.
* Document directions to patients home and files accordingly.
* High school diploma or equivalent.
Licensure, Certifications, and Clearances:
* Driver's License
UPMC is an Equal Opportunity Employer/Disability/Veteran
Medical Clerk
Medical receptionist job in Coraopolis, PA
Are you looking for an opportunity to advance your career while working with an extraordinary team? At Merakey, we put heart and soul into everything we do.
We are seeking Medical Clerk to join our team at our program in Coraopolis, PA at our Edward J Zapp Center.
Position Overview
This clerical role within the medical department is responsible for supporting nursing operations and ensuring smooth scheduling and documentation processes. The Medical Clerk works closely with Nursing Supervisors to assist in the management of medical charts and overall departmental organization.
Key Responsibilities:
Schedule medical appointments for assigned individuals.
Coordinate with Nursing Supervisors regarding medical chart management.
Process daily mail and prepare large mailings.
Update and maintain Policy and Procedure manuals.
Organize and manage office files, including mailing medical charts to families.
Order and maintain supplies for the nursing office, as needed.
Answer and direct calls within the medical suite.
Collaborate with direct service professionals and other departments across the company.
Perform additional clerical or administrative duties as assigned.
Earn $13.29 or up to $15.29 hour with the selection of the Enhanced Pay Option
Benefits
Merakey offers medical, dental - vision insurance plans, competitive compensation plans and more!
DailyPay
Work/Life Balance
Flexible Schedules
Cell Phone Discount Plans
Employee Referral Bonuses
Tuition Reimbursement
Care.com Membership
About Merakey
Merakey is a non-profit provider of developmental, behavioral health, and education services. More than 8,000 employees provide support to nearly 40,000 individuals and families throughout 12 states across the country each year. Click here to watch a video about Merakey. Merakey strictly follows a zero-tolerance policy for abuse.
Merakey is proud to be an Equal Opportunity Employer! We deeply value diversity and do not discriminate on the basis of race, religion, color, national origin, ethnic background, sex, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or disability status. Moreover, we are committed to creating teams that reflect the diversity of the communities we serve and encourage applicants from underrepresented backgrounds to apply. Merakey welcomes all Veterans to apply!