Medical receptionist jobs in Plantation, FL - 1,052 jobs

Banyan Health Systems has been serving Miami-Dade and Broward Counties since 1970. We provide quality, individualized care to each of our patients. Our system of integrated health services brings together specialized psychiatric care, primary care, pediatrics, geriatrics, and an extensive program of residential and outpatient substance abuse & behavioral health services under one umbrella. At Banyan Health Systems, we believe when individuals are healthy and strong, our communities are better for it. We are currently looking for individuals who share our mission of integrating primary and behavioral health care while providing access to all individuals. We focus on providing quality and compassionate care in order to assist our patients in living their best life. We are dedicated to the endless pursuit of excellence and treat everyone with dignity, humanity, and respect. If you share these beliefs and want to join us to make a difference, please take some time to read the post below. REESPONSIBILITIES: The Patient Experience Representative is responsible for providing support through our patient-centered approach to deliver integrated information and customer service while providing administrative and clerical support to the specific assigned department. The principal functions of the position identified shall not be considered as a complete description of all the work requirements and expectations that may be inherent in the position. Essential Functions: Welcomes patients and visitors by greeting patients and visitors, in person or on the telephone; answering or referring inquiries to the proper party. Performs general administrative duties as required: preparing letters, memoranda and reports answering telephone, preparing incident reports, photocopying, etc. Works with the treatment team, facilitating interaction and communication between team members for the overall benefit of the person served. Monitor scheduled appointments by calling the client in advance - Optimizes client' satisfaction, provider time, and treatment room utilization by scheduling appointments in person or by telephone. Utilizes automated (or if unavailable, manually) computer software to schedule appointments, take messages for physician visits and services, and effectively communicates such information to the appropriate party per established protocols or rules of client. Assist the physician or registered nurse in each assign clinic by organizing the schedule, preparing forms, calling clients, etc. Education and/ or Experience: High School Degree required / 1 to 2 years of Physician Practice Front Office and Medical Billing, or Hospital Registration or related experience preferred. Ability to work on word processing/internet software is needed for this position. Bilingual : English / Spanish Job Type: Full-time Benefits: Dental insurance Health insurance Life insurance Vision insurance Work Location: In person

The Receptionist serves as the primary point of contact for members, guests, and visitors, delivering service in an efficient, courteous, and professional manner. This role is responsible for the day-to-day operations of the front desk, ensuring accurate communication, seamless member experiences, and consistent adherence to club policies and procedures. Key Responsibilities: Front Desk & Member Services Serve as the primary front desk representative for member and guest interactions Provide accurate information regarding reservations, policies, procedures, menus, pricing, events, dress codes, and general club operations Manage member and reservation-related communications and documentation Maintain a professional, welcoming, and service-focused front desk environment Act as a proactive problem-solver for member issues, anticipating needs and resolving concerns efficiently Administrative & Operational Responsibilities Own daily front desk operational tasks, including opening and closing procedures Maintain front desk communications and informational materials Assist with event coordination, including creation and maintenance of event lists and administrative support for check-in Sort, process, and distribute incoming mail and packages, and prepare outgoing mail Perform general office duties, including word processing, filing, and operating copy and fax machines Utilize Microsoft Word, Excel, and other basic software for reporting and administrative tasks Handle Lost & Found in accordance with club procedures Support basic administrative functions related to front desk operations Scheduled to support the Admin department by checking in for select club events, typically held in the evenings Communication & Compliance Answer and direct incoming calls using appropriate etiquette and professionalism Communicate member requests and special arrangements to appropriate departments Follow all club rules, policies, safety procedures, and emergency protocols Maintain confidentiality and professionalism at all times Required Skills & Qualifications Strong customer service and interpersonal skills Professional verbal and written communication abilities Ability to multitask and prioritize in a fast-paced, member-facing environment Proactive, organized, and capable of completing tasks without constant direction Basic computer proficiency and comfort learning new systems High level of reliability, organization, and attention to detail Schedule & Flexibility Must be flexible with schedule and assigned workdays, including weekends and holidays Must be able to work assigned shifts for special evening events

Title: Bilingual Patient Access Center Representative Compensation: $15 - $16 Interview process: One onsite interview Hours: Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours Must haves 6 months-3+ years of call center experience Bilingual in English and Spanish Interested and able to work in a 100% phone support role Technically savvy and quick to pick up computer operations (email, phone systems, documentation platforms) Able to commit to the schedule - Monday-Friday @ 9:00AM-2:30PM / 27.5 Hours Able to pass a background check including misdemeanors and felonies Able to pass a drug screen including marijuana Plusses Previous healthcare experience Experience with Epic EMR Exposure/knowledge of Talkdesk contact center platform Day-to-Day: Insight Global is seeking 20 Patient Access Center Representatives to join a healthcare system in Miramar, Florida. This Patient Access Center is responsible for answering calls for 50+ offices that are part or affiliated with the hospital system. The hospital system is migrating an additional 50 offices to their phone system and their team is urgently hiring. The PAC Representatives are responsible for answering all phone calls for the offices including patient appointments, prescription refills, rescheduling an appointment, following up on results, etc. The PAC will document these phone calls within the Talk desk system, complete the request or escalate the call if deemed necessary. The PAC team typically receives 100,000 phone calls per month and an average of 150-200+ calls per week for each Representative to handle. The ideal candidate will have prior customer service or call center experience working within a 100% phone support role and is technically savvy or able to learn computer systems quickly. The PAC team works on site everyday within one of the hospital's corporate offices. Compensation $15 to $16 Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 31st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.

FULL Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours:Tuesday -Saturday 8:30 am to 5:00 pm. Must be open. Bilingual English and Spanish required. Due to the nature of this position and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. AtFirstsourceSolutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. AtFirstsourceSolutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. OurFirstsourceSolutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: * Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. * Screen those patients that are referred to Firstsourcefor State, County and/or Federal eligibility assistance programs. * Initiate the application process bedside when possible. * Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. * Introduces the patients to Firstsourceservices and informs them that we will be contacting them on a regular basis about their progress. * Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. * Records all patient information on the designated in-house screening sheet. * Document the results of the screening in the onsite tracking tool and hospital computer system. * Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. * Reviews system for available information for each outpatient account identified as self-pay. * Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. * Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. * Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. * Other Duties as assigned or required by client contract Additional Duties and Responsibilities: * Maintain a positive working relationship with the hospital staff of all levels and departments. * Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) * Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). * Keep an accurate log of accounts referred each day. * Meet specified goals and objectives as assigned by management on a regular basis. * Maintain confidentiality of account information at all times. * Maintain a neat and orderly workstation. * Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. * Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: * High School Diploma or equivalent required. * 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. * Previous customer service experience preferred. * Must have basic computer skills. Working Conditions: * Must be able to walk, sit, and stand for extended periods of time. * Dress code and other policies may be different at each healthcare facility. * Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. + All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus. **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Experienced dental front desk receptionist needed for a busy kendall office. Knowledgeable with dentrix software, dental terminology and excellent customer service.

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Creating and managing case files using proprietary case management systems. Reviewing CT scans to ensure compliance with Mako Surgical protocol. Segmenting CT scans into 3D anatomical bone models using specialized medical imaging software Creating pre-operative surgical plans for robot-assisted total hip and knee replacements. Reviewing anatomical segmentation and surgical plans for accuracy, including landmark identification, implant sizing, and positioning. Uploading completed surgical plans to field-based representatives. Documenting all activities in accordance with department procedures and standards. Following standardized work instructions to ensure consistency and compliance. Supporting customer satisfaction by communicating clearly and providing timely updates to relevant teams. Collaborating with cross-functional teams to meet maintenance and pre-operative planning goals. Qualifications: High School Diploma or equivalent required. Minimum of 2 years of related work experience or equivalent education (Associate's degree or higher). Minimum of 3 years' experience in a healthcare, imaging, or technical production setting. Strong attention to detail with a focus on accuracy and repeatability. Ability to handle multiple tasks in a high-volume, fast-paced environment. Customer service orientation and effective communication skills. Proficiency in Microsoft Office Suite Experience with Salesforce or Materialize MIMICS Knowledge of Adobe Photoshop Radiology certifications or experience in CT, X-ray, or MRI Certification in Nursing or a related medical field Completion of a college-level anatomy course Familiarity with digital image processing or medical imaging platforms NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

RAYUS now offers DailyPay! Work today, get paid today! RAYUS Radiology is looking for a Scheduling Specialist to join our team. We are challenging the status quo by shining light on radiology and making it a critical first step in diagnosis and proper treatment. Come join us and shine brighter together! As a Scheduling Specialist, you will be responsible for providing services to patients and referring professionals by answering phones, managing faxes and scheduling appointments. This is a full-time position working 40 hours per week; shifts are Monday through Friday, 8:30am - 5:00pm. ESSENTIAL DUTIES AND RESPONSIBILITIES: (85%) Scheduling Activities Answers phones and handles calls in a professional and timely manner Maintains positive interactions at all times with patients, referring offices and team members Schedules patient examinations according to existing company policy Ensures all appropriate personal, financial and insurance information is obtained and recorded accurately Ensures all patient data is entered into information systems completely and accurately Ensures patients are advised of financial responsibilities, appropriate clothing, preparation kits, transportation and/or eating prior to appointment Communicates to technologists any scheduling changes in order to ensure highest level of patient satisfaction Maintains an up-to-date and accurate database on all current and potential referring physicians Handles overflow calls for other centers within market to ensure uninterrupted exam scheduling for referring offices Provides back up coverage for front office team members as requested by supervisor (i.e., rest breaks, meal breaks, vacations and sick leave) Fields 1-800 number calls and routes to appropriate department or associate (St. Louis Park only) (10%) Insurance Activities Pre-certifies all exams with patient's insurance company as required Verifies insurance for same day add-ons Uses knowledge of insurance carriers (example Medicare) and procedures that require waivers to obtain authorization if needed prior to appointment (5%) Other Tasks and Projects as Assigned

Path Medical is a chain of Chiropractic, Orthopedic and MRI Imaging offices with locations all throughout Florida. We are a growing company continuously searching for healthcare professionals with a passion for helping others. When you choose Path Medical as your career destination, you'll become part of a dynamic group who are committed to providing only the best care to individuals involved in personal injury. Our doctors and treatment team all share a dedication to health and wellness. Fully reinstating patients to health after an accident is our common goal. With various locations and growing, Path Medical is seeking individuals that have a desire to help others and work alongside other healthcare professionals in a fast-paced, rewarding environment. As a member of our team, you'll help us fulfill our mission of enhancing patients' quality of life so they can achieve the highest possible level of independence and function. And, just as we add life to our patients' future years, we'll do the same for your career, offering you a great place to work and a great place to grow. We are currently seeking part time positive and energetic front office staff to join one of our busy clinics located in South Florida. The ideal candidates should have exceptionally strong customer service skills and a minimum 2 years of experience in a medical office. Position Duties Include Greeting patients as they walk in/checking them in and out of the system Answering phone calls in a professional and pleasant manner Transferring calls and taking messages accordingly Entering patient information in the system Assisting administrative and managerial staff with a variety of clerical duties as needed Requirements Must have experience in a high volume medical practice Medical Front Desk Experience Required Associates degree or equivalent combination of education and experience Must be Bilingual (English/Spanish) Pleasant and professional demeanor Excellent phone etiquette Knowledge of HIPAA laws and compliances Ability to work full time hours, including some evenings and every other Saturday Must have reliable transportation Flexible schedule Path Medical is an equal opportunity employer

Reporting to the Director of Strategic Sourcing and Campus Business Operations (CBO), this position will support the various administrative functions of the department with a primary responsibility in providing support for the OneCard office front desk processes. Position Specific Accountabilities Provide consistent administrative support for all of the activities related to the CBO OneCard office as the “first responder” to all guests/customers Mon-Fri, 8am-5pm with a Wednesday schedule of 10am-7pm during the academic year (otherwise 8-5 during the summer). Answer phones, maintain a clean/sanitary front office environment, and provide additional administrative support for various other tasks of the CBO department as assigned. Participate in key campus events (Welcome Weekend/New Student Orientation - Saturday event) as a representative of the Campus Business Operations Office as requested. Assist in monitoring and maintaining functionality of various computer systems used internally to track OneCard requests, process credit card transactions, complete ServiceNow ticket requests, and maintain digital files for the department. Attend staff meetings and work in collaboration with other campus partners to ensure proper implementation of pertinent policies, procedures, and programs. Learn the campus layout and stay up to date on all campus events to be able to assist with various customer inquiries. Perform other duties as assigned. Loyola Marymount University Expectations Exhibit behavior that supports the mission, vision, and values of the university. Communicate and employ interpersonal actions that model high standards of professional, responsible, accountable, and ethical conduct. Demonstrate a commitment to outstanding customer service, especially prospective and current students, donors, and alumni. Requisite Qualifications: Typically a high school diploma or equivalent; preferably a bachelor's degree or equivalent experience. Incumbent will be expected to continue upgrading knowledge, skills and abilities needed to stay abreast of best practices and industry trends. Consistency in attendance, being dependable, trustworthy, reliable and punctual; reasonably enthusiastic and ready to work every day, Mon-Fri, 8am-5pm (and Wed 10-7) is vital. Must be adaptable to change and receptive to innovational, “outside the box” ideas for office improvements/efficiencies. Minimum of one year administrative and data-entry/bookkeeping support experience, preferred. Experience and knowledge of general accounting practices, account reconciliation as well as other accounting/bookkeeping procedures including but not limited to cash handling and control is helpful. Ability to interact in a professional, friendly, courteous manner while exercising good judgment and discretion when handling confidential matters. Exemplary communication skills (both written and oral) for both internal and external department communications are a must. Possess a strong work ethic as part of a team as well as independently and follow through on assignments in a timely manner with minimal supervision. Must remain calm under pressure in interactions with the public in high volume situations and in handling continuous public contact with frequent interruptions, while also knowing when to escalate certain matters to upper management. Maintain computer competency and proficiency in Microsoft Office Suite (Excel, Word, and PowerPoint), Workday, Atrium Campus, Card Exchange, and various other applications in a Windows environment - with a willingness to learn new systems as needed. The above statements are intended to describe the general nature and level of work being performed. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills of personnel so classified. # HERC# #HEJ# Staff Regular Salary range $22.26 - $26.68 Salary commensurate with education and experience. Please note that this position may not be eligible for visa sponsorship now or in the future. Loyola Marymount University, a Carnegie classified R2 institution in the mainstream of American Catholic higher education, seeks outstanding applicants who value its mission and share its commitment to inclusive excellence, the education of the whole person, and the building of a just society. LMU is an equal opportunity employer committed to providing an environment free from discrimination and harassment as defined by federal, state and local law. We invite all persons in the full diversity of their being, life experience, and beliefs to apply. (Visit *********** for more information.)

As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. Skills & Qualifications: * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner. Schedule Sunday - Thursday 7:00am - 3:00pm, Tuesday - Saturday 3:00pm - 11:00pm, Thursday - Monday 11:00am - 7:00am What We Offer: As a non-exempt full time associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $18 Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.

The Receptionist/Medical Clerk is primarily responsible for front desk operations, administrative support and client reception. JOB RESPONSIBILITIES Route client/patients to the appropriate areas within the agency. Answer phones, check and return voice messages in a timely manner. Assist with front desk duties as required (i.e. Telehealth, phone, or in-person appointment scheduling. Patient reminder calls). Responsible for follow-ups with no show/cancellation appointments. Check patients in for their appointments in a timely manner using the correct events in Electronic Health Record (EHR) Update patient demographic in agency data systems (NextGen, Casewatch, Provide - as appropriate). Ensure photo ID and insurance cards are scanned for all patients. Ensure that all consent forms are signed and scanned into electronic health records. Check patients out at the end of their appointment and provide follow-up appointment details. Provide a Clinical Visit Summary to all patients. Provide access to the Patient Portal (using patient portal pin letters) and instruct the patient to enroll for their benefit. Print and provide information for referrals issued by providers. Ensure patient documentation is completed and recorded in the agency database. Verify patient insurance carrier/coverage prior to visit and ensure accurate billing based on Insurance Verification report or through insurance provider portal/Availity. Respond to correspondence and tasks in a timely manner via patient portal. Record and maintain patient health records in an agency database (i.e. NextGen, Provide) and other data systems and/or patient records as required. Ensure external 3rd party documentation (i.e. labs, consultations, reports, etc.) is collected, entered in the patient's electronic health records (EHR) via scanning and tasking the provider or resulting the order in the EHR. Comfort patients by anticipating patient anxieties, answering patients' questions, and maintaining the reception area. Conduct inventory of all office supplies (i.e. business/appointment cards, toner, paper) and ensure the office is fully Fiscal Duties: Collect co-payments, deductibles, and balances at time of check-in. Assist supervisor in following up on denials and/or pending claims with 3rd party payors. Address and problem-solve patient billing issues when presented. Quality Assurance/Compliance: Ensure online training is current as required. Ensure that medical operations fully comply with agency and HIPAA requirements. Participate in agency developmental activities as required. Other duties as assigned. Culture of Service: 3 C's Compassion * Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. * Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency * Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment * Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed * Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for external contacts is constant and critical. Physical Requirements This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person and on the phone. Frequent, walking, standing, sitting and bending. Work is performed in office and laboratory setting. Other Participates in health center developmental activities as requested. Other duties as assigned.

Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Part time: Looking to hire for Sundays 10am-5pm and possibly another day or two per week 15-25 hours per week Competitive Pay $15 - $18 per hour DOE + BONUS potential What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.

Delivers quality Customer Service from initial request for service until completion of end product Adheres to client protocols and jurisdictional regulations including appropriate documentation of same Ensures all referrals have been entered and cases created accurately Schedules exams with physician offices and enters date and times through office operating system Understanding and knowledge of basic credentialing needs and ability to review and discuss with provider office effectively Communicates with clients, physicians and claimants/attorney regarding appointment scheduling, appointment changes, no shows and cancellations Must have an understanding of client specific forms, ability to enter and process appointment information in various customer systems as necessary Prepares and sends exam notification letters, cancellation letters, no show letters daily When required, responsible for initiating and follow up of prompt pre-payment to providers Coordinates ancillary services such as transportation/translation as requested, following customer protocol Performs appointment reminder calls and appointment follow up calls as necessary Contacts appropriate agencies or persons for the purpose of verifying information Handles incoming and outgoing calls effectively and efficiently meeting client standards/protocols Ability to efficiently and accurately manage high volume of emails in a timely manner Communicates immediately with Supervisor with regard to any client concerns Operates company software and equipment Enters data by inputting alphabetic and numeric information into system via keyboard Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail Communicates using correct English, spelling, grammar, and punctuation Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines Proficiency with imaging/scanning documents Maintains confidentiality and discretion as a general rule Works effectively as a team contributor on all assignments Interacts professionally with other employees as well as clients Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics Understands current URAC standards as appropriate to job functions

The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. + All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus. **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

The Receptionist/Medical Clerk is primarily responsible for front desk operations, administrative support and client reception. JOB RESPONSIBILITIES Route client/patients to the appropriate areas within the agency. Answer phones, check and return voice messages in a timely manner. Assist with front desk duties as required (i.e. Telehealth, phone, or in-person appointment scheduling. Patient reminder calls). Responsible for follow-ups with no show/cancellation appointments. Check patients in for their appointments in a timely manner using the correct events in Electronic Health Record (EHR) Update patient demographic in agency data systems (NextGen, Casewatch, Provide - as appropriate). Ensure photo ID and insurance cards are scanned for all patients. Ensure that all consent forms are signed and scanned into electronic health records. Check patients out at the end of their appointment and provide follow-up appointment details. Provide a Clinical Visit Summary to all patients. Provide access to the Patient Portal (using patient portal pin letters) and instruct the patient to enroll for their benefit. Print and provide information for referrals issued by providers. Ensure patient documentation is completed and recorded in the agency database. Verify patient insurance carrier/coverage prior to visit and ensure accurate billing based on Insurance Verification report or through insurance provider portal/Availity. Respond to correspondence and tasks in a timely manner via patient portal. Record and maintain patient health records in an agency database (i.e. NextGen, Provide) and other data systems and/or patient records as required. Ensure external 3 rd party documentation (i.e. labs, consultations, reports, etc.) is collected, entered in the patient's electronic health records (EHR) via scanning and tasking the provider or resulting the order in the EHR. Comfort patients by anticipating patient anxieties, answering patients' questions, and maintaining the reception area. Conduct inventory of all office supplies (i.e. business/appointment cards, toner, paper) and ensure the office is fully Fiscal Duties: Collect co-payments, deductibles, and balances at time of check-in. Assist supervisor in following up on denials and/or pending claims with 3rd party payors. Address and problem-solve patient billing issues when presented. Quality Assurance/Compliance: Ensure online training is current as required. Ensure that medical operations fully comply with agency and HIPAA requirements. Participate in agency developmental activities as required. Other duties as assigned. Culture of Service: 3 C's Compassion • Greets internal or external customers (i.e. patient, client, staff, vendor) with courtesy, making eye contact, responding with a proper tone and nonverbal language. • Listens to the internal or external customer (i.e. patient, client, staff, vendor) attentively, reassuring and understanding of the request and providing appropriate options or resolutions. Competency • Provides services required by following established protocols and when needed, procure additional help to answer questions to ensure appropriate services are delivered Commitment • Takes initiative and anticipates internal or external customer needs by engaging them in the process and following up as needed • Prioritize internal or external customer (i.e. patient, client, staff, vendor) requests to ensure the prompt and effective response is provided Safety Ensures proper handwashing according to the Centers for Disease Control and Prevention guidelines. Understands and appropriately acts upon the assigned role in Emergency Code System. Understands and performs assigned roles in the organization's Continuity of Operations Plan (COOP). Contact Responsibility The responsibility for external contacts is constant and critical. Physical Requirements This work requires the following physical and sensory activities: constant sitting, hearing/ visual acuity, talking in person and on the phone. Frequent, walking, standing, sitting and bending. Work is performed in office and laboratory setting. Other Participates in health center developmental activities as requested. Other duties as assigned.

Job Description Delivers quality Customer Service from initial request for service until completion of end product Adheres to client protocols and jurisdictional regulations including appropriate documentation of same Ensures all referrals have been entered and cases created accurately Schedules exams with physician offices and enters date and times through office operating system Understanding and knowledge of basic credentialing needs and ability to review and discuss with provider office effectively Communicates with clients, physicians and claimants/attorney regarding appointment scheduling, appointment changes, no shows and cancellations Must have an understanding of client specific forms, ability to enter and process appointment information in various customer systems as necessary Prepares and sends exam notification letters, cancellation letters, no show letters daily When required, responsible for initiating and follow up of prompt pre-payment to providers Coordinates ancillary services such as transportation/translation as requested, following customer protocol Performs appointment reminder calls and appointment follow up calls as necessary Contacts appropriate agencies or persons for the purpose of verifying information Handles incoming and outgoing calls effectively and efficiently meeting client standards/protocols Ability to efficiently and accurately manage high volume of emails in a timely manner Communicates immediately with Supervisor with regard to any client concerns Operates company software and equipment Enters data by inputting alphabetic and numeric information into system via keyboard Demonstrates strong organizational skills with the ability to multi-task without compromising extreme attention to detail Communicates using correct English, spelling, grammar, and punctuation Ability to understand and follow oral and written instructions while adhering to prescribed departmental routines Proficiency with imaging/scanning documents Maintains confidentiality and discretion as a general rule Works effectively as a team contributor on all assignments Interacts professionally with other employees as well as clients Has a clear and concise understanding, and adheres to, guidelines as they relate to HIPAA, Conflict of Interest, and Ethics Understands current URAC standards as appropriate to job functions

Pay Range: $18 - $20/hr Schedule: Friday, Saturday and/ or Sunday 7:00am-3:30pm, 3:00pm-11:30pm, OR 11:00am-7:30pm As a Front Desk Associate, you'll be responsible for working independently, and without direct supervision. Possess strong communication, telephone, and customer service skills. Be detailed oriented and able to multitask. Meet and greet residents; checks guests and service providers in/out. Able to understand and react to emergency response and access control procedures; monitors and operates electronic security control systems; and accurately maintains daily logs, records and forms. Your Responsibilities: * Demonstrates excellent customer service, communication, and time management skills. * Monitors Emergency Response System. * Greets and directs Residents, guests, and invitees. * Monitors and controls Electronic Security Control Systems. * Responds to emergency situations in a timely and efficient manner. * Monitors and controls access to the building. * Maintains daily log, records, and forms. * Resolves and follows-up on all complaints/issues. * Maintains a safe and secure environment throughout the building/property(s). * May be assigned other duties by the on-site property manager. * Follows safety procedures and maintains a safe work environment. * Other duties as required. * Reserved for property specific job responsibilities. (i.e.-Organizing packages) Skills & Qualifications: * High school diploma or equivalency preferred. * College level courses in business or hospitality preferred. * Two (2) to three (3) years of business experience preferred. * Computer literacy: command of information system hardware/software is preferred. * Effective written and verbal communication skills. * Multiple language fluency is desirable. * Strong customer service, communication and interpersonal skills required. Physical Requirements: * Ability to lift 30 - 50 lbs. * Work in an upright standing or sitting position for long periods of time. * Handle, finger, grasp and lift objects and packages. * Reach with hands and arms. * Communicate, receive, and exchange ideas and information by means of the spoken and written word. * Ability to quickly and easily navigate the property/building as required to meet the job functions * Complete all required forms. * Ability to work extended hours and weekends based on project requirements. * Ability to respond to emergencies in a timely manner. Supervisory Responsibilities * Front desk staff [Add Additional Sections needed here] * Schedule: Monday-Friday 8:00am - 4:30pm What We Offer: As a full-time exempt associate, you will be eligible for full comprehensive benefits to include your choice of multiple medical plans, dental, and Vision. In addition, you will be eligible for time off benefits, paid holidays, and a 401k with company match. Occasional travel may be required to attend training and other company functions. Compensation: $XX - $XX Hourly Disclaimer: The above information in this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job. This is not an all-inclusive job description; therefore, management has the right to assign or reassign schedules, duties, and responsibilities to this job at any time. Automated Employment Decision Tool (AEDT) Usage: We may utilize an Automated Employment Decision Tool (AEDT) in connection with the assessment or evaluation of candidates. The AEDT is designed to assist in objectively evaluating candidate qualifications based on specific job-related characteristics. Job Qualifications and Characteristics Assessed: The AEDT evaluates candidates based on job qualifications and characteristics pertinent to the role, including skills, experience, and competencies relevant to the position requirements. These qualifications are determined by the unique needs of each role within our company. Alternative Selection Process or Reasonable Accommodations: Candidates who require an alternative selection process or a "reasonable accommodation," as defined under applicable disability laws, may make a request through our designated contact channel national_****************************. Requesting Information About the AEDT - NYC Local Law 144: Candidates who reside in New York City and are subject to NYC Local Law 144 may request information about the AEDT, including details on the type of data collected, the sources of such data, and our data retention policies. To submit a request, please contact us at national_****************************; we will respond in accordance with Local Law 144, within 30 days.

Front Desk Coordinator - Full Time/Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary The Joint Chiropractic is seeking a dedicated and motivated Front Desk Coordinator to join our growing team. Key Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. *BONUS POTENTIAL* * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures, and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Able to stand and/or sit for long periods of time * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY Schedule PART TIME & FULL TIME OPPORTUNITIES AVAILABLE! Clinic Hours - MON-FRI 10AM-7PM, SAT 10AM-4PM Compensation - $14.50/hr + BONUS Paid lunch breaks Why Join Us When you join The Joint, you're not just starting a new job, you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter