Medical receptionist jobs in Portsmouth, VA

Front Desk Coordinator - Part-Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all. Position Summary We are seeking a goal-oriented, proactive, and service-minded Front Desk Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you. Key Responsibilities * Greet and check in patients, providing a friendly and professional first impression * Manage the flow of patients through the clinic in a timely, organized manner * Present and sell wellness plans and membership packages confidently and accurately * Support the clinic's sales goals by converting new and returning patients into members * Answer phone calls and assist with appointment scheduling and patient inquiries * Re-engage inactive members and maintain up-to-date patient records using POS software * Assist with clinic marketing efforts and community outreach * Maintain a clean, organized front desk and clinic environment * Collaborate with team members and chiropractors to ensure a positive patient experience Qualifications * High school diploma or equivalent required * Minimum one year of customer service and sales experience preferred * Strong phone, computer, and multitasking skills * Energetic, motivated, and confident in a goal-driven environment * Positive attitude with a team-oriented mindset * Must be able to stand/sit for long periods and lift up to 50 pounds * Office management or marketing experience is a plus Schedule This role requires open availability on week days and weekends. Compensation and Benefits * Starting pay: $16.50 per hour * Opportunities for career growth within The Joint network Why Join Us When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision. Business Structure You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary. Ready to Join the Movement? Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.

Job DescriptionDescription: WHO WE ARE The Jordan-Young Institute, an Aligned Orthopedic Partners Company, is a prominent multi-subspecialty orthopedic and spine private practice in Virginia Beach, Virginia seeking a full-time Medical Telephone Scheduler. Our patient satisfaction rating is outstanding and continuously monitored. We strive to hire people who are committed to doing their best. We've built a team that others can be proud to be a part of and this is how we consistently maintain high employee morale and due to our continuous growth. WHAT YOU WILL DO The Medical Telephone Scheduler will work directly under the supervision of the Patient Access Manager while working along with the rest of the team and reporting any discrepancies immediately to maintain Jordan Young Institute's superb customer service standards and care. You will also: Assists patients by determining needs, scheduling or canceling appointments, or referring to the correct staff person Codes information and enters it into files and databases; reviews to ensure accuracy and completeness Responds to inquiries on policies and procedures and/or refer the questioner to the correct staff person We'd love to hear from you if you have: High school diploma or equivalent required 2 years of medical office scheduling experience Prior experience as a Medical Telephone Scheduler Knowledge of computers and database/word processing software Knowledge of standard office procedures and equipment Excellent communications skills Ability to work with a wide range of patients Knowledge of EPIC and Allscripts, a plus WHAT WE OFFER We strive to enrich the lives of our team and offer a variety of health and wellness benefits including medical and dental benefits, employer-paid short-term and long-term disability coverage, a matching 401K program, generous paid time off, and an environment that celebrates continuous learning and development. EQUAL OPPORTUNITY EMPLOYER The Jordan Young Institute, an Aligned Orthopedic Partners Company, is an equal-opportunity employer. We promote diversity of thought, culture, and background. We celebrate what makes us different and are committed to building a team that represents a variety of experiences. All employment is decided on the basis of qualifications, merit, and business need. Requirements:

Job Description Job Title: Medical Receptionist Reports to: Office Manager FLSA Status: Non-Exempt Summary: CNY Fertility is a renowned fertility center offering advanced treatments like IVF, IUI, and egg freezing. With a patient-centered approach and cutting-edge technology, we support individuals and couples on their journey to parenthood. The Medical Receptionist is responsible for ensuring the smooth and efficient operation of the office. This role includes daily administrative functions, ensuring patient safety and care, and maintaining regular communication with clinical staff. You will play a key role in coordinating office activities to support high-quality patient experiences and effective workflow. Required Duties and Responsibilities include the following. Other duties may be assigned. Check in patients for provider follow up talks, provider consults, pre-admission testing, follow up surgeries, blood work and ultrasounds, OR procedures, transfers, and any other clinical appointments. Have patients sign and fill out consent forms and financial documents when necessary Collect co-pay payments from patients and balances for upcoming appointments Keep track of all patient's whereabouts Maintain the lobby including supplies and cleanliness Escort male patients to the collection room when needed Collect semen samples from patients and deliver them to the lab immediately Assist clinical staff with cleanup of patient rooms when needed Check for incoming faxes and attach them to the appropriate patient charts Escort OR procedure patients and consult follow up talks to the proper rooms Constantly keep the nurses and providers aware of the arrival of patients and any appointment changes Prepare charts for the following day by printing consents and financial agreements Maintain full waters, coffee, and tea throughout the day Properly opens and closes the front area each day according to standard operating procedure Balance the drawer at the end of each shift and close it out Helps to ensure guest safety. Report accidents immediately to your supervisor Qualifications: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. The Fertility Receptionist does not have any supervisory responsibilities. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Education/Experience: High school diploma or general education degree (GED); and at least one year of related experience and/or training; Will consider equivalent combination of education and experience. Language Ability: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of organization. Math Ability: Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs. Reasoning Ability: Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form. Knowledge, Skills and Other Abilities: Medical Terminology Time management skills Strong communication, both written and verbal Great active listening skills A patient and empathetic attitude Comfortable working in fast-paced environments Computer literacy Work Environment: The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Work is performed in a comfortable setting where it is quiet and dim light. There is some risk of exposure of bodily fluids or contagious diseases. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is occasionally required to sit. Benefits include: 401(k) Dental insurance Vision Insurance Health Insurance Life Insurance Flexible spending account Paid time off Maternity Leave

Job Details 43-01-Newport News - Newport News, VA 43-00-Williamsburg - Williamsburg, VADescription Job Title: Patient Service Representative Reports To: Practice Manager Join a team that cares for your community - and for you! At Allergy Partners, we are dedicated to improving the lives of our patients through compassionate, personalized allergy and asthma care. As part of the nation's largest allergy practice, our team combines the resources of a trusted network with the close-knit feel of a local office. We take pride in serving our community, building lasting relationships with patients and families, and being a trusted partner in their long-term health. Within our practice, we foster a supportive and collaborative work environment where every team member plays a vital role in creating excellent patient experiences. Joining our team means being part of a workplace that values professional growth, teamwork, and a true commitment to making a difference both inside and outside the clinic. Employee Benefits Allergy Partners is happy to provide the following benefits for our employees: Full-Time 401(k) Health Insurance Paid Time Off Paid Holidays Vision Insurance Health Savings Account (HSA) Dental Insurance Life Insurance Disability Insurance Part-Time 401(k) Paid Time Off Paid Holidays COMPENSATION INFORMATION Actual compensation may vary depending on job-related knowledge, skills, and experience. Job Summary With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling. Key Responsibilities Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and makes appointments as necessary. Screens visitors and responds to routine requests for information from patients and vendors. Maintains office equipment and office supplies in the front office areas. Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately. Opens, date stamps, and delivers mail daily as assigned. Assembles files and maintains integrity of patient charts by ensuring documents are filed in the correct patient chart. Runs reports and prepares patient encounters for the next day. Responds to medical records requests in accordance with Allergy Partners policy. Keeps the patient reception area neat and clean at all times throughout the day. Schedules patient appointments: explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patient's estimated financial obligation/good faith estimate, provides patients several scheduling options, follows approved scheduling guidelines, prepares and sends out all appropriate information to patients. Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date. Verifies demographic and insurance information for new and established patients according to protocol; ensures current indexing of insurance and identification documentation into the practice management system. Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy. Ensures proper posting of charges into the practice management system daily as assigned. Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate. “Closes” the office each day, according to protocol. Determines uncollectible balances and refers such accounts to the Practice Manager. Assists in other front office duties at the request of the Practice Manager. Identify the patient's referring and primary care providers and ensure the contact information is correctly entered into practice management system and EMR prior to the provider seeing the patient so that the provider can promptly send letters and/or office visit notes once the patient encounter has been completed. Other Responsibilities Facilitates any physician requests throughout the day. Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners. Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions. Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow. Attends all regular staff meetings. Performs all other tasks and projects assigned by the Practice Manager. Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes. Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline. Maintain compliance with all policies and procedures, actively participate in enforcement of all ongoing Cybersecurity efforts to ensure safe and secure IT systems for all employees and clients at Allergy Partners. Remain vigilant and aware of new threats and assist the company by fulfilling an active role in observing, enforcement and reporting of cybersecurity incidents, efforts, programs and fulfill required training on a timely basis as required by frequency and due dates. Supervisory Responsibilities This job has no supervisory responsibilities. Physical Demands Position requires full range of body motion including manual and finger dexterity and eye-hand coordination. Involves standing and walking. Employee will occasionally be asked to lift and carry items weighing up to 30 pounds. Normal visual acuity and hearing are required. Employee will work under stressful conditions and be exposed to bodily fluids on a regular basis. Working Conditions Work is performed in a reception area and involves frequent contact with patients. Work may be stressful at times. The employee must be comfortable dealing with conflicts and asking patients for money. Interaction with others is constant and interruptive. Contact involves dealing with sick people. Qualifications Qualifications & Experience Minimum of two years of experience in a medical office or customer service position. Proven success asking for payment, making change, and balancing a cash drawer. Working knowledge of basic managed care terminology and practices. Familiarity with scheduling and rearranging appointments effectively. Comfortable using email, word processing and interacting with Internet applications. Working knowledge of practice management and electronic health record software. GE Centricity is a plus. Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations. Ability to perform multiple and diverse tasks simultaneously - with accuracy and efficiency. Neat, professional appearance. Strong written and verbal communication skills. Bi-lingual is a plus, not required Educational Requirements • High school diploma required. Beware of Hiring Scams: Allergy Partners will never ask for payment or sensitive personal information such as social security numbers during the hiring process. All official communication will come from a verified company email address. If you receive suspicious requests or communications, please report them to **********************************. All of our legitimate openings can be found on the Allergy Partners Career Site (******************************************

Urology of Virginia (UVA) has a long history of providing comprehensive and quality care to the entire Hampton Roads region, including northeastern North Carolina. Our clinical care team consists of board certified urologists most of whom are fellowship trained, nationally recognized, awarded and published. Working in a team based environment, our mission is to help patients optimize their urological health. Job Overview We are seeking a Patient Care Representative (PCR) who will be the initial point of contact for patients and serve as the “face” of the practice. The PCR's primary role is to manage patient check-in and/or check-out with the utmost courtesy, respect and professionalism. General Duties and Responsibilities: Greeting patients and checking them in Answering phones Scheduling appointments Verifying of insurance Strong written and oral communication skills Critical thinking skills Understanding medical terminology Ability to operate basic office equipment and other general office duties as assigned Ability and willingness to cross train throughout the department Requirements 1-3 years of recent clerical and administrative experience in a medical setting Excellent Customer Service Skills High School Diploma or GED required Equal employment opportunity for all is a very important philosophy for our practice. We will evaluate all applicants and employees without regard to race, color, religion, national origin, sex, age, non-disqualifying disability, history of military service, genetic information, or any other status protected by law. This policy applies to all employment practices, including, but not limited to, recruitment, employment, assignments, promotions, reassignments or transfers, disciplinary matters, establishment of rates of pay or other compensation, and selection for training programs.

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential Location: 816 Greenbrier Circle Suite 100 Chesapeake, VA 23320 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Chesapeake Integrated Behavioral Healthcare is currently seeking an energetic and passionate Clinician II to serve as the Registration Specialist who will triage walk-ins/phone calls and complete registrations for individuals seeking CIBH services through the Same Day Access clinic. Typical Tasks include: The Clinician II will triage walk-ins/phone calls from individuals seeking CIBH services through the Same Day Access clinic to determine the need for services and level of care as well as completes registrations on individuals seeking CIBH services. Maintains records for area of responsibility, which may include collecting data on things such as the population of individuals served, needs of individuals, barriers to engagement, wait times for Same Day Access clinic, etc. Will assist with monitoring incoming Same Day Access calls and monitoring the call log as well as managing BI reports Interfaces with front desk staff, schedules clinical intake assessment and serves as a liaison between individuals and intake clinicians The Clinician II provides resources, information, and support to individuals and family members. Assess for crisis situations and assist with resolution in accordance with policies and procedures and through coordination with ES and Crisis-Stabilization departments. Completes SDA clerical work when needed. The Clinician II also coordinates and collaborates with internal departments and community referrals to identify supports needed to assist individuals with accessing CIBH services. Completes data reports on program when asked by program supervisor Performs other related duties as assigned. The City of Chesapeake offers an exceptional range of benefits. Please browse our Benefits Brochure for a full list of benefits and employee perks. Required Qualifications VOCATIONAL / EDUCATIONAL REQUIREMENT : Requires a bachelor's degree in social work, psychology, closely related field, or another degree as approved by the Virginia Department of Health Professions. EXPERIENCE REQUIREMENT : In addition to satisfying the vocational/education standards, this position requires a minimum of two years of related, full-time equivalent experience. Qualified Mental Health Professional ( QMHP - Adult or Child) is required. CPR , First Aid within 3 months of hire. SPECIAL REQUIREMENT : Employees may be expected to work hours in excess of their normally scheduled hours in response to short-term department needs and/or City-wide emergencies. Emergency operations support work and work locations may be outside of normal job duties. Preferred Qualifications Community Services Board or Behavioral Health experience preferred. Experience working with populations to include individuals across the lifespan, those with serious mental illness, individuals with intellectual or developmental disabilities, individuals with substance use disorders, and individuals connected to the legal system. Work Schedule Monday - Friday Hours: 8:00am to 4:30pm

Step Into Your Next Career at Modern Eyes Optometry: Front Desk Receptionist Are you a natural communicator with a keen interest in helping others? Modern Eyes Optometry is excited to invite you to join our team as a Front Desk Receptionist in Virginia Beach, VA! Benefits & Perks: No weekend hours - Enjoy a Work-Life Balance! No late nights - office closes at 5:30 PM Complimentary vision care and eyewear/contacts A focus on quality patient care, not high volume What We Offer: A positive, close-knit team environment where collaboration and patient care come first. Leadership that values your work-life balance and encourages your personal and professional growth. The chance to make a meaningful impact on our patients' experience every single day. Whether you're looking to grow your skills or begin a rewarding journey in the optical industry, this is the perfect opportunity to build a career you'll love. Take the first step-apply today to join Modern Eyes Optometry as our Front Desk Receptionist!

Employment Type: Full-Time About Us At Madan Periodontics, we are a specialized periodontal and implant dentistry practice dedicated to providing exceptional patient care in a warm and welcoming environment. We pride ourselves on clinical excellence, compassionate service, and a seamless patient experience from the first phone call to the completion of treatment. We are seeking a Front Desk Coordinator to join our team. This position is ideal for someone who is highly organized, personable, and thrives in a fast-paced clinical setting. You will be the first and last impression for our patients and play a critical role in ensuring the practice runs smoothly every day. Key Responsibilities Patient Experience & Reception Greet and welcome all patients with warmth and professionalism. Answer incoming phone calls, respond to inquiries, and route calls appropriately. Check patients in and out, verify insurance, and update patient information. Collect co-pays, outstanding balances, and provide clear explanations of financial policies. Scheduling & Coordination Schedule and confirm patient appointments, consultations, and surgical procedures. Coordinate referrals to and from general dentists, oral surgeons, and other specialists. Ensure the schedule remains optimized for both doctor and patient flow. Administrative & Office Support Maintain organized and accurate patient records and documentation. Manage incoming/outgoing mail, faxes, and digital communications. Prepare and send pre-treatment estimates, treatment plans, and follow-up correspondence. Assist with inventory and ordering of front office supplies. Insurance & Billing Verify insurance benefits and enter information accurately into the practice management system. Assist with pre-authorizations and documentation for periodontal procedures. Collect and process payments, ensuring accuracy and confidentiality. Team Collaboration Work closely with clinical staff and the doctor to ensure a smooth daily workflow. Communicate patient needs and updates to the clinical team as appropriate. Contribute to a positive, professional, and supportive office culture. Qualifications & Skills Prior experience in a dental, specialty, or medical front office role (periodontics or specialty dental preferred but not required). Strong understanding of dental/medical insurance verification and patient billing. Excellent communication and customer service skills. Professional, calm, and empathetic demeanor with patients who may be anxious about treatment. Highly organized with the ability to multitask in a fast-paced environment. Proficiency in dental practice management software (e.g., Dentrix Ascend) and Microsoft Office Suite. What We Offer Competitive pay based on experience. Health benefits and retirement plan options. Paid time off and holidays. Training and support to help you succeed and grow within the practice. A supportive, team-oriented work environment where patient care always comes first.

The Medical Office Specialist is responsible for executing key front-end revenue cycle functions, including patient registration, insurance verification and authorization coordination. This position is integral to both patient care and provider support, ensuring efficient clinic operations, regulatory compliance, and high-quality service delivery, while working collaboratively with clinical and administrative teams to uphold departmental expectations, meet performance goals, and maintain compliance with performance goals/standards and HIPAA regulations. Responsibilities Revenue Cycle Management Perform pre-registration and post-registration tasks, ensuring complete and accurate patient demographic and insurance information, to include verifying insurance eligibility/coverage and benefits using payer portals and internal system/platforms. Initiate and manage prior authorizations for services, procedures, and referrals, including submission of documentation to support medical necessity. Prompt follow up on internal communication to assigned pools or direct messaging, patient inquiries through EHR platform. Monitor and report on key performance indicators (KPIs) related to front end revenue cycle and patient quality metrics Referral Processing Processing of all non-clinical orders placed by providers; this will include referrals to specialists, imaging, and procedures. Ensuring all necessary forms and/or medical information is documented/completed prior to submission of needed consultations, procedure, testing or specialist visits. Coordinate timely follow-up with patients, providers, and payers to ensure all care-related processes remain compliant with referred to provider and/or facility as well insurance guidelines and/or CMS regulations. Financial Guidance Educate patients on insurance coverage, co-pays, deductibles, and out-of-pocket responsibilities. Provide information on available payment plans, financial assistance programs, and departmental billing policies. Serve as a liaison between patients and billing staff to resolve financial inquiries and support payment arrangements. Document financial counseling interactions and patient decisions in accordance with compliance and quality standards. Multi-Line Phone System Management Answer and triage incoming calls using a multi-line phone system, ensuring prompt, courteous, and professional communication. Route calls appropriately to clinical or administrative staff based on patient needs. Provide accurate information regarding appointments, insurance, referrals, and financial services. Document call interactions and follow-up actions in the electronic health record (EHR) system. Monitor call queues and voicemail messages to ensure timely response and resolution. Track call metrics and contribute to performance improvement initiatives related to patient access and satisfaction. Perform other duties as assigned by the supervisors and/or Physicians. Qualifications Required: Computer literacy/proficiency, HIPAA regulations and patient confidentiality, ability to multitask in a fast paced environment, attention to detail, effective verbal and written communication, maintain professionalism under pressure, problem solving/critical thinking, and empathy. Preferred: Computer literacy/proficiency in EHR platform EPIC, insurance platforms, and Microsoft Office; Knowledgeable in de-escalation techniques. Location : Location US-VA-Norfolk

Benefits: 401(k) matching Flexible schedule Health insurance Paid time off We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office and maintaining the best office practices. Your Responsibilities( to name a few): Welcoming/Greeting Patients and Visitors in the Practice Scheduling Office Appointments Overseeing multiple physicians schedules Answering Multiple Phone Lines Obtaining revenue, such as collecting co-pays and patient balances Optimizing Patient Satisfaction What we are looking for: 1+ years' experience in a Medical Setting You're compassionate about helping others Your team focused Your work ethics are exemplary Good-to-have-Skills: Attention to patient care Flexibility Detailed orientated Quality Focused Trustworthy Required/Desirable Skills: Proficient with technology Experience with EMR Systems Ability to de-escalate distributive patient behaviors Perks: Paid time off Yearly scrub allowance Retirement Plan offered with a percentage match Paid Holidays Continuous Education opportunities Our team is excited to have you join us! Please submit your resume with references. In the subject line please state ", I read the job description". We look forward to hearing from you.

DEPARTMENT: King's Creek Tour DeskTITLE: Coordinator, Part-Time REPORTS TO: Office Manager, Tour Desk WHO WE ARE Spinnaker Resorts develops, markets and provides property management for 12 resorts that offer different experiences, as each location has unique topography and local flavor. From the low-key coastal paradise of Hilton Head Island, South Carolina, to the sunny shores of Ormond Beach, Florida, to the neon and natural draw of the Ozarks in Branson, Missouri, or to the historical charm of Williamsburg, Virginia - Spinnaker Resorts has developed resorts that our owners and guests love to return to after previously experiencing vacation days filled with leisure and exploration. An award-winning vacation ownership company, Spinnaker Resorts offers a variety of opportunities for talented individuals who seek a rewarding career in helping make vacation ownership dreams come true. What makes us memorable, in addition to our excellent quality accommodations, amenities and property management, is our company's exceptional customer service and dedication to our owners and guests. As we continue to expand our operations, consider starting a career with a company made up of over 600 industry professionals dedicated to one common goal: providing our owners and guests with the most extraordinary vacation experience possible. Click here to meet the Spinnaker Family! Testimonials from team members from various locations and roles. Could you see yourself joining our team? JOB DESCRIPTION SUMMARY The position is responsible for overseeing the daily operations of the Welcome Center and Tour Reception desk(s). Present a cordial and professional manner to guests and provide excellent customer service maintaining a pleasant working atmosphere. DUTIES AND RESPONSIBILITIES Perform all operational opening and closing functions for the Welcome Center and/or Tour Reception desks Reconfirm arrivals via phone and prepare arrival packets Update guest demographic information in SPI Check in all guests arriving on “mini vac” packages Qualify guests upon arrival Obtain referrals from tours and “mini vac” arrivals Distribute gifting premiums to pre-gifted tours Greet all inbound tours Record sales attendance Resolve concerns/challenges related to tour qualifications and gifting eligibility, distribute gifts as appropriate Perform audits of premiums to ensure control of inventory Check in/out tours, data enter sales personnel and update tour information in SPI Perform data entry audits of tour information and distribution of gifts in SPI for accuracy Sell tickets & make reservations at area restaurants and attractions Send daily recap reports Promote and encourage a teamwork environment daily Participate in company trainings as requested Cover other tour desks and locations if necessary or as seasonal volume shifts Provide excellent hospitality and customer service to all property guests Maintain open and positive communication with other site departments such as sales, marketing, and operations to ensure resolution of any customer issues Perform other related duties & special projects as requested by manager Maintain an appropriate and neat appearance of the daily uniform KNOWLEDGE, SKILLS, AND ABILITIES REQUIRED HS Diploma or GED equivalent. Significant experience may substitute for education Ability to establish priorities, work independently, and proceed with objectives Ability to communicate effectively, both orally and in writing Excellent computer skills to include MS Office Attention to detail Positive and friendly attitude Maintain an organized and professional workspace Excellent work ethic to include dependability, ownership of tasks to completion, appropriate sense of urgency, willingness to assist others and trustworthiness Flexibility on availability - the ability to switch work schedule based on seasonal volume and/or coverage for co-workers Ability to adapt to changing environment OPTIONAL SKILLS A PLUS Knowledge of Spinnaker Resorts and/or the timeshare industry Hospitality experience a plus Prior experience in sales/customer service WORKING CONDITIONS AND ENVIRONMENT Physical Demands: Primary functions require sufficient physical ability and mobility to work in a front desk setting; to stand for prolonged periods of time; to occasionally stoop, bend, kneel, crouch, reach, and twist; to lift, carry, push, and/or pull up to 30 pounds of weight; to operate office equipment requiring repetitive hand movement and fine coordination including use of a computer keyboard; and to verbally communicate information. Vacation: Vacation is generally unavailable during peak time. Memorial Day through Labor Day Working Conditions: Part-time position (up to 29 hrs./week. Varied work schedules to include evening, holiday, and weekend hours. Environment: Work is performed primarily in a fast-paced environment with frequent interruptions. BENEFITS (if eligible) Weekly Pay and Direct Deposit Health Insurance (Medical/Vision/Dental) Company-Paid Life Insurance Paid Time Off (PTO) Program Paid Vacation and Holiday Pay 401 (K) Retirement Plan with a Company Match (based on eligibility) Employee Wellness Programs Fitness Center Reimbursement Ongoing Professional Development Opportunities Employee Family & Friends Discounted Stays Various Employee Discounts (Local Businesses and National Retailers) Employee Recognition and Appreciation Events (Annual Employee Picnic & Holiday Party) Company-Supplied Uniforms and Equipment (Applicable Positions) Flexible Work Schedules

Job DescriptionBenefits: Paid sick time Competitive salary Wellness resources Paid time off Benefits/Perks Great Work Environment Competitive Compensation Job Summary We are seeking an experienced, dedicated and skilled receptionist to join our team! As our Front Desk Receptionist you will ensure every guest receives exceptional service. The ideal candidate has a strong background in customer service and a positive attitude. We are a medical practice that provides services to veterans and service members. As the first point of contact for our patients, you will play a crucial role in providing exceptional customer service and support to our valued veterans and their families. Responsibilities: Greet and welcome veterans, visitors, and staff in a courteous and professional manner. Verify patient demographics and provide intake forms. Manage the appointment calendar and sign-in sheets efficiently. Assist veterans with completing necessary forms and paperwork as needed. Perform basic screening checks such as temperature or blood pressure checks Provide basic and accurate information in-person and via phone/email especially as it relates to directions to the office via use of internet maps/GPS if needed. Perform other clerical receptionist duties such as filing, photocopying, scanning and faxing Maintain a clean and organized office space. Order office supplies and keep inventory of stock Collaborate with medical staff and management to ensure seamless patient flow and efficient clinic operations. Answer phone calls and emails promptly and direct them to the appropriate person or department. Maintain office security by following safety procedures and controlling access via the reception desk Adhere to all HIPAA regulations and patient confidentiality guidelines. Qualifications/Requirements: High school diploma or higher. Proficiency in computer skills is crucial. Experience with Apple products and Google suite is preferred. Proven experience as a receptionist or in a customer service role. Excellent communication and interpersonal skills. Strong organizational and multitasking abilities. Sensitivity and empathy towards veterans and their unique needs. Excellent customer service skills Attention to detail This is a part-time position providing 16-28 hours a week.

Seeking a friendly, organized, and customer oriented individual to work at the front desk of a busy kennel. Tasks to include: answering phone calls, booking boarding/daycare dates, interacting with the customers and their pets; calling veterinarian offices to confirm vaccinations, providing information on additional services (dog walking, bathing, daycare, etc.). Light housekeeping is also expected (maintain the lobby, help with laundry, etc.) Front desk support is highly interactive with dogs and cats & helping customers drop off and pick up. Support with doggy daycare as needed. Full time 4 days per week with occasional Saturday or Part Time mornings/ afternoon shift; experience preferred If you love working with animals and are customer oriented- this job is for you! Requirements Responsible, friendly and outgoing Able to multi-task and be highly organized Prioritize customer needs Able to use computer software and payment system Able to perform manual labor tasks such as but not limited to sweeping, mopping, and general cleaning Work with many different types of dogs and cats Able to work weekends and holidays

We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.

Benefits: 401(k) Competitive salary Paid time off Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $15.00 - $17.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Job DescriptionStep Into Your Next Career at Modern Eyes Optometry: Front Desk Receptionist Are you a natural communicator with a keen interest in helping others? Modern Eyes Optometry is excited to invite you to join our team as a Front Desk Receptionist in Virginia Beach, VA! Benefits & Perks: No weekend hours - Enjoy a Work-Life Balance! No late nights - office closes at 5:30 PM Complimentary vision care and eyewear/contacts A focus on quality patient care, not high volume What We Offer: A positive, close-knit team environment where collaboration and patient care come first. Leadership that values your work-life balance and encourages your personal and professional growth. The chance to make a meaningful impact on our patients' experience every single day. Whether you're looking to grow your skills or begin a rewarding journey in the optical industry, this is the perfect opportunity to build a career you'll love. Take the first step-apply today to join Modern Eyes Optometry as our Front Desk Receptionist!ResponsibilitiesAs the Front Desk Receptionist, you'll be the first point of contact, setting the tone for an exceptional optical journey. Your responsibilities will include: Warm Welcomes: Greet and assist patients with a beaming smile, making every visit memorable from the moment they step in. Efficient Coordination: Seamlessly manage appointments, inquiries, and patient flow to ensure a smooth and streamlined experience. Optical Guru: Educate patients on our eyewear offerings, guiding them through frame selections and lens options with enthusiasm. Administrative Brilliance: Handle phone calls, emails, and paperwork with precision, maintaining an organized and efficient front desk. Patient Empathy: Demonstrate genuine care and understanding, creating a welcoming atmosphere that extends beyond just great vision. Required Skills High School Diploma or GED required. 1-3 years prior optical experience preferred, but not required. Adaptable and flexible with the ability to multitask. Self-motivated and detail oriented. Interest in healthcare. Strong communication skills. Must present a professional appearance.

This position is responsible for all administrative duties of the clinic. Compiles regular and special reports using established formats and procedures. Must be well organized, highly flexible, posse a keen awareness of customer service, and have the ability to multi-task and prioritize under pressure. Ability to manage and meet deadlines for multiple projects. Responsibilities Answers multi-line phone system within the third ring using EVMS GFM greeting Schedule patient appointments Calling patients and scheduling appointments from reminder and bump lists. Verify accuracy of providers Microsoft Outlook calendar from master schedule Notifying appropriate people of discrepancies Review Quality measure reports Track/enter statistical information for specified demographic and/or population Prepare reports as needed Register and Pre registering patients to establish new care including confirm patient's insurance. For established patients update all changed information in the computer Collect co-pays Ensure daily deposit is ready for pick up Responsible for the accuracy of information obtained from complex multi-payer insurance companies to include but not limited to verification of benefits eligibility procedures; procuring and completing documentation for pre-certification and referral/authorizations. Assist patients with payment plans, indigent services and Medicaid processes Review and complete all EHR tasks that are assigned in accordance to EVMS Medical Group standards Flag all deceased patient and notifying appropriate party Ensure patients complete survey prior to exiting Please be sure to update patient PCP in the event they change PCP's or provider is no longer here at clinic. Check out patients after appointment, to ensure patient has a follow up prior to leaving Inform patients of “Follow My Health” (Patient Portal) Send daily invites to all NEW/ESTABLISHED Patients Sort incoming correspondence into appropriate categories to prepare for scanning. Scan sorted patient information into batched categories Sort scanned patient information from batches into the proper patient's chart accurately and task physician for sign off. Task respective physician patient medical information when appropriate. Research patient's chart for information needed by other physician's offices, home health agencies, hospitals and other outside sources. Print and fax or mail for outside requests. Obtain medical records from outside sources requested by EVMS physicians. Enter health maintenance results in the EHR when made available, set up reminders to ensure follow-up. Collect daily items for medical records from nurses' stations, resident and faculty mail boxes, and out boxes in medical records. Print and mail patient letters written by physicians. Process orders such as home healthcare, durable medical equipment and respiratory, etc. Process orders, schedule appointments and follow-up for specialty procedures in order to complete orders for imaging and other requested tests Process online referrals via insurance company's websites as well as manually written referrals Retrieve patient information from V.11 to fax to referring providers & specialist Perform “other” duties as assigned by the supervisors and/or Physicians. Qualifications Candidate must have prior experience in a health care environment Strong attention to detail, organizational and communicational skills needed. Strong MS Office skills to include Word, Excel and Outlook needed. Understands and ensures HIPAA policies. Location : Location US-VA-Norfolk

Benefits: 401(k) matching Dental insurance Health insurance Paid time off We are looking for a motivated and compassionate front office teammate! Once you become part of our team, you will assist with enhancing our patient's experience in the office, and maintaining the best office practices. Your Responsibilities( to name a few): Welcoming/Greeting Patients and Visitors in the Practice Scheduling Office Appointments Overseeing multiple physicians schedules Answering Multiple Phone Lines Obtaining revenue, such as collecting co-pays and patient balances Optimizing Patient Satisfaction What we are looking for: 1+ years experience in a Medical Setting You're compassionate about helping others You're team focused Your work ethics are exemplary Good-to-have-Skills: Attention to patient care Flexibility Detailed orientated Quality Focused Trustworthy Required/Desirable Skills: Proficient with technology Experience with EMR Systems Ability to de-escalate distributive patient behaviors Perks: Paid time off Yearly scrub allowance Retirement Plan offered with a percentage match Paid Holidays Continuous Education opportunities Our team is excited to have you join us! Please submit your resume with references. In the subject line please state ", I read the job description". We look forward to hearing from you.