Medical receptionist jobs in Prescott, AZ - 27 jobs

Job Description As a Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments. Responsibilities In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location. Minimum goal achievement based on monthly review of various metrics and expected requirements. Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients. Focused and open to learning new skills to take on various roles based on business need Qualifications High School diploma or equivalent Ability to navigate custom computer software and internal systems - NextGen experience a plus! Experience in Medical Office including Insurance Knowledge highly desirable Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills; with the ability to show empathy and active listening skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism Bilingual in Spanish highly preferred but not required

NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country. At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success. What we are looking for NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority. Responsibilities Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to: * Obtain personal and insurance data from the patient and inputs information into EMR system. * Monitors the flow of patients, including placing patients into rooms as needed. * Completes all necessary insurance forms for registration to ensure proper reimbursement from payors. * Prepares daily deposit, reconciliation, and daily statistical information. * Ensures an adequate stock of front office supplies and proper functioning of equipment. * Answers telephone utilizing quality customer service skills. * Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare. * Manages patient appointments scheduled via the NextCare website * Notifies back office immediately of any urgent medical concerns a patient may be experiencing * Educates patients on services offered by NextCare for their current or next visit * Promptly notifies the Clinic Manager of any patient or employee safety concerns. How you will make an impact The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum. Essential Education, Experience and Skills: Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired Benefits: NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.

Contract to Hire **Job # 25018 Front Office Receptionist** **Acclivity Healthcare - Your personable, proven partner!** Since 1999, Acclivity Healthcare has served the specialized recruiting and staffing needs of leading healthcare employers nationwide. Our clients range from independent physician practices to national healthcare systems and insurance providers. We are proud of our 18,000+ successful placements with quality-oriented organizations that recognize the value of better talent. **Compensation and Schedule for the Front Office Receptionist** Front Office Receptionist - Full-time, onsite, $18-$20 per hour, 5x8-hour shifts, Monday to Friday. Join a great team! **Required Qualifications of the Front Office Receptionist** - 2+ years of recent high-volume medical front office experience required - Scheduling, eligibility, and insurance experience required - High school diploma or GED required - Must successfully pass a criminal background check and drug screen **Responsibilities of the Front Office Receptionist** - Greet patients and complete check-in/check-out procedures - Collect patient information and financial responsibility - Answer phone lines - Schedule/reschedule appointments - Verify insurance **About the Company** This well-known and successful healthcare system has remained a symbol of quality for nearly 40 years. They are the 5th largest healthcare system in the nation, with more than 60,000 caregivers and staff who deliver excellent care to diverse communities in 21 states. This organization has won numerous awards as a top healthcare employer because of its excellent work environment and commitment to their employees' growth and success. This organization has an immediate need for two skilled and compassionate Front Office Receptionists to join their team! Health Advocates Network, Inc. is an equal opportunity employer. All qualified applicants shall receive consideration for employment without regard to any legally protected basis under applicable federal, state or local law, except where a bona fide occupational qualification applies. EOE including Veterans/Disability

Job Description Join Our Dental Team in Beautiful Sedona, AZ! Full-Time Practice Coordinator Wanted Are you an experienced Dental Practice Coordinator who thrives in a fast-paced, patient-centered environment? Do you dream of working in a stunning location known for its natural beauty, wellness focus, and vibrant community? Our private dental practice in Sedona, Arizona is looking for a motivated, full-time Practice Coordinator to support our team and help us deliver exceptional care to every patient who walks through our doors. Why Join Us? Work in one of the most beautiful places in the country - Sedona's red rock views are just the beginning Competitive salary, 401K eligible, and bonus eligibility Real opportunities for professional growth and skill development Supportive, team -oriented culture where your contributions truly matter What You'll Do: Coordinate and optimize the daily scheduled to ensure smooth patient flow and a positive experience Support financial coordination tasks such as accounts receivable, patient billing, and insurance communication Follow up with patients to ensure completion of recommended treatment and continued hygiene care Collaborate with the team to help the practice meet goals and maintain a high standard of service Assist with daily administrative operations to keep the practice running efficiently Maintain a positive, professional presence while ensuring office protocols and standards are followed If you are a detail-oriented, proactive team player ready to bring your organizational and patient care skills to a practice that values excellence, teamwork, and community - you may be the perfect fit for our Sedona team! Apply today and make a meaningful impact in one of Arizona's most inspiring communities!

Join Arizona's Leader in Minimally-Invasive Pain Care About Advanced Spine and Pain (ASAP) Advanced Spine and Pain (ASAP) is a comprehensive interventional pain practice with twelve locations across Arizona. We pride ourselves on individualized patient treatment programs driven by an outcomes program developed by our own physicians. Our physicians are board-certified specialists, and our non-physician providers typically have years of experience in interventional pain management ASAP is committed to whole-patient care, having launched an integrated behavioral health program at our Phoenix locations. This collaboration makes us the first interventional pain management group in the state to implement a behavioral health integration program at our practices. Innovative Treatments: We offer cutting-edge, minimally-invasive procedures designed to provide effective pain relief with limited downtime. Collaborative Environment: Our team of top specialists works together to provide the best medical care and experience to our patients. Patient-Centered Care: We focus on individualized treatment plans to ensure optimal outcomes for our patients. Employee Benefits We value our employees and offer a comprehensive benefits package, including: Paid Time Off (PTO) Sick Time 401(k) Retirement Plan Medical, Dental, and Vision Insurance Seven Paid Holidays Current Opportunities We are currently seeking dedicated professionals to join our team in various roles across our Arizona locations. Whether you're a seasoned healthcare provider or looking to start your career in pain management, ASAP offers opportunities for growth and development. Position Information *This position is for our Prescott Valley Location* JOB TITLE: Front Office Coordinator FLSA STATUS (Exempt/Non-Exempt): Non-Exempt SUPERVISION RECEIVED: Reports to Office Manager SUPERVISION EXERCISED: NONE GENERAL STATEMENT OF DUTIES Responsible for maintaining a high level of customer service while assuming responsibility for the efficient, productive, and professional operation of the front office which includes patient reception, scheduling of patients, collecting patient demographic, insurance information, and collecting patient payments. ESSENTIAL FUNCTIONS Promptly greets and acknowledges patients. Informs MA's and Providers of patient's arrival through Care Cloud, using appointment status. Instructs patients in completion of medical history and patient information forms and makes and necessary corrections to the patients account. Obtains accurate, complete demographic and insurance information and financial contract/consent on patient paperwork, as well as reviewing patients and guarantors to obtain accurate information and financial contract/consent on patient paperwork, as well as reviewing patients and guarantors to obtain accurate information ensuring all necessary documents are populated and signed correctly. Also, making sure all required authorizations and or referrals are attached to the appointment for that date of service. Responsible for identifying and collecting co-payments, co-insurances and past due account balances. Explains financial requirements to the patient in response to patient questions on billing and insurance matters; refers questions regarding more complex insurance/benefits questions to the billing department. Evaluates patient financial status and establishes payment plans based upon authority levels. Responsible for accurately completing and interpreting insurance verification and benefits. Notifies patients, family members, physicians and/or supervisors of network insurance coverage issues that may result in coverage reduction. Scans all new patient or updated patient information into computer (including: photo ID, insurance cards, referrals, patient paperwork. Schedules follow up appointments, reviews patients insurance coverage and notifies patient if service requires authorization or referral and send request to PCP via CPS. Maintains general knowledge of insurance plans accepted by ASAP. Communicates with the patients in the lobby if the physician or provider is running behind schedule. Responsible for maintaining a secure and accurate cash drawer. Responsible for daily balancing of cash drawer and closing a batch. Maintains patient confidentiality. EDUCATION High School Diploma /GED or equivalent working knowledge preferred. Preferred Graduation from an accredited Medical Assistant training program or a Licensed Practical Nurse (LPN) license. EXPERIENCE Medical Office experience is preferred. Successful candidate must have a minimum of one year of patient registration experience in a medical office or healthcare setting. Requires knowledge of insurance rules and regulations, medical terminology, and computer scheduling systems. Must be able to communicate effectively with physicians, patients and the public and be capable of establishing good working relationships with both internal and external customers. KNOWLEDGE Knowledge of the health care field. Knowledge of insurance rules and regulations including eligibility and referral requirements. Able to verify eligibility if each payer, per patient according to defined parameters. Knowledge of medical terminology and HIPAA Guidelines, Knowledge of EMR computer charting and is proficient with documentation. Knowledge of pain management/medical/surgical best practices. Knowledge of medical offices policies and procedures. SKILLS Skill in customer service. Skill in communicating effectively with physicians, clinical staff and the public. Skill in establishing good working relationships with both internal and external customers. ABILITIES Ability to interact with management, physicians, and teammates at all levels and effectively Communicating with teammates and management both in oral and written form. Ability to work in an environment that frequently produces a high level of stress and mental fatigue. Ability to be comfortable performing multiple projects in conjunction with day-to-day activities and utilizing time effectively and self-directed. ENVIRONMENTAL WORKING CONDITIONS Normal office environment. Some travel between various clinic locations. PHYSICAL/MENTAL DEMANDS Good visual acuity, accurate color vision. Requires sitting and standing associated with a normal office environment. Some bending and stretching required. Apply Today If you're passionate about providing exceptional patient care and want to be part of a pioneering team in pain management, we encourage you to apply!

The Lead Medical Office Receptionist performs all of the functions of a Medical Office Receptionist, including receiving incoming calls, greeting patients, obtaining registration and appointment information, collecting payments, and striving for extraordinary service at all times. In addition and under the direct supervision of the Practice Manager, the Lead Medical Office Receptionist acts as a subject matter expert for all front office responsibilities and as a liaison with provider practices interacting with pre-visit and post-visit services. S/he assists the practice supervisor in driving process improvement initiatives, ensuring continuous process improvement across all front office functions. This position's work location is on site only. Responsibilities Administrative* Answers multi-line telephones, operates and troubleshoots photocopiers, uses a variety of office equipment and operates computer ordering system (including utilization or audit of time edit function). * Secures, sorts, opens, and distributes forms, mail, communications, office supplies and office equipment. * Coordinates and schedules department meetings. * Attends staff and other meetings. * Collaborates with department leaders to develop and distribute agendas, and takes notes and minutes. * Makes arrangements including travel, lodging, and transportation. * Maintains procedures for front office duties, charging, time edits, material management, and quality manual. Patient Experience* Anticipates and promptly responds to customer needs. * Actively listens to the people we serve and co-workers. Responds promptly, reliably and in an understandable manner. * Provides prompt and courteous service and communicates when service is delayed. * Serves as the first point of contact for the team when there is an upset customer or patient. Prevents, calms or diffuses irate callers and patients by working with them to identify concerns and properly direct calls or solutions. Communication and Work Flow* Maintains rapport with customers, managers, and employees; sets priorities to maintain work flow. * Prepares and distributes departmental communications to internal staff as directed. * Develops and maintains distribution lists for various communications. * Maintains continuity of work and operations by documenting and communicating needed actions to leaders, discovering irregularities, and determining continuing needs. * Provides backup coverage for other support staff ensuring completion of assignments. * Prioritizes and completes special projects. Operations and Inventory Management* Trains and orients appropriate office staff on front office responsibilities. * Coordinates and maintains efficient office operations and performs responsible administrative duties of a complex and confidential nature to assist leaders with various administrative responsibilities. * Assists in coordinating department projects and participates in inter-departmental problem solving with other peers/customers to resolve various issues. * Provides confidential administrative support to leadership, including relating information regarding any potential problems. * Assists the Practice Manager with ensuring appropriate staffing levels. * Assists the Practice Manager with the operating budget maintenance. * Inventories and reorders necessary equipment/supplies and maintains the inventory of floor stock items. Finance and Insurance Authorization* Checks patient insurance eligibility, updates demographics. * Processes varied types of payments from patients including, but not limited to, co-pays, deductibles and co-insurance. * Performs end of day reconciliation and corrects billing errors using programs including BOS. * Gathers and processes patient forms necessary to gain authorization for department visits, tests, labs, and procedures-ECT, TMS (varies by location). * Knowledge of legal and ethical considerations related to patient information. * Ensures appropriate consent for care and authorization to obtain or release information are obtained. Compliance/Safety* Responsible for reporting any safety-related incident in a timely fashion through the Midas/RDE tool; attends all safety-related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner. * Stays current and complies with state and federal regulations/statutes and company policies that impact the employee's area of responsibility. * If required for the position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates. * Completes all company mandatory modules and required job-specific training in the specified time frame. Qualifications High School Diploma or GED - Required Associate's Degree - Preferred Fingerprint Clearance Card application number- Required upon hire Fingerprint Clearance Card- Required within 90 days from date of hire Minimum of one (1) years medical or comparable experience - Required Minimum of two (2) years of customer service experience - Preferred Previous supervisory experience - Preferred Previous experience with Dimensions, Lawson, Halogen, Midas, Microsoft Office Suite - Preferred Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.

Fighting cancer takes great strength and courage. It also takes an exceptional team of Schedulers working behind the scenes to provide support and be a part of our patients' experience in our clinics. We are looking for a dynamic, patient-centered Scheduler to join our exceptional team. If you like being able to organize and maintain an active schedule as well as speak with patients on the phone and in person, we want you to join our team. About Us As part of the US Oncology Network, one of the nation's largest health care services networks dedicated exclusively to cancer treatment and research, we can quickly bring the latest advances in cancer care to our patients. Most importantly, we understand the special needs of cancer patients, and are devoted to caring for the whole person, not just the disease. Our physicians and staff treat patients in over 18 locations throughout the state including Flagstaff, Goodyear, Green Valley, Phoenix, Prescott Valley, Scottsdale, and Tucson. Arizona Oncology has been recognized as one of the Top 100 Places to Work in Arizona! Benefits We offer competitive pay and a comprehensive benefit package that includes, 401K Profit Sharing, Critical Care Insurance, Dental Insurance, health Spending Accounts, Legal Insurance, Long-Term Care, Medical Insurance, Paid Time Off, Short and Long-Term Disability, Tuition Reimbursement, Vision Insurance. To make a difference in someone's life, you don't have to be brilliant, rich, beautiful or perfect. You just have to care. Responsibilities In your job, you will have the ability to make a difference in a patient's journey by: * Answer all incoming calls; assess the callers needs and direct them to the appropriate person. * Schedule new patients, patient referrals and returning patients in our computer system. * Cancel/reschedule appointments according to physician schedule changes; notify appropriate clinic personnel. * Obtain and enter all insurance authorization, and correspondence relating to referrals in patients' charts and/or electronic medical records (EMR). * Arrange for patients to have financial counseling as needed. * Facilitate communication to patients about surgeries or tests being scheduled and potential prep work needed, inquiring about test specifics from necessary parties and gathering patient information as needed. * Responsible for follow up on pre-operative tests to ensure the patient is cleared for surgical procedure and communicate with physician and patient if further testing is required prior to surgery. Qualifications This position allows for all levels of experience. Minimum Qualifications: * High School Diploma or equivalent. What You Bring to the Team: * Demonstrate Adaptability: Handle Day to day work challenges confidently; willing and able to adjust to multiple demands, shifting priorities; demonstrate flexibility. * Show Work Commitment: Set high standards of performance and work efficiently to achieve them. * Commit to Quality: Emphasize the need to deliver quality products and/or services. * Prior scheduling experience in an oncology office setting preferred. * Excellent communication skills, written and verbal. * Desire to deliver high quality service to internal and external customers. The safety of our patients and staff is our top priority. Masks may be requested in all Arizona Oncology facilities regardless of vaccination status. COVID vaccination is recommended.

The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. Specific duties include, but are not limited to: Greets and assists patients, customers and visitors in person and over the phone. Will perform patient registration in various systems. Answers all phone calls in a professional and courteous manner. May collect monies for time-of-service patient responsibility. May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: May perform preliminary screening of patients prior to procedures, which may include medical history. May transport patient to/from the exam room. May assist in patient transfer on/off the exam table. May transport patient to/from the exam room. May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation In the mobile setting, may assist in preparing the unit for transport. Will maintain a clean and organized work area. May order supplies and ensure the work area is properly stocked. Documentation Will ensure accuracy of patient records. May schedule patient appointments and obtain insurance verification and/or authorization. May prepare medical records for physicians, patients and customers. Ensures accurate documentation of patient visits in various electronic systems and on written documents. May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. Performs all duties within HIPAA regulations. Other duties as assigned. Position Requirements: High School Diploma or equivalent experience required. For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. For Fixed Radiology, CPR Certification is a plus. As applicable, valid state driver's license required. Ability to work at several locations required. Strong customer service skills. Organizational and multi-tasking skills. Basic knowledge of computer applications and programs. Local travel may be required to support multiple sites. The COVID-19 vaccination is/may be a condition of employment. All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. Preferred Six months customer service or related experience and/or training. Knowledge of medical terminology is a plus. Bilingual in Spanish is a plus. Physical Requirements: The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: Sit, stand, walk. Repetitive movement of hands, arms and legs. See, speak and hear to be able to communicate with patients. Less than 50% of the time: Stoop, kneel or crawl. Climb and balance. Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). Residents living in CA, WA, Jersey City, NJ, NY, and CO click here to view pay range information. Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

The Patient Coordinator is the primary person responsible for providing exceptional patient care and ensuring optimal operational flow. The Patient Coordinator will welcome patients into the practice, schedule patients, verify and submit insurance, and work with the patients through options to ensure they can receive prescribed treatment plans. The incumbent reports to the Area Manager and will have 2-5 years customer service experience. This is a non-exempt position. Essential Functions Deliver exceptional customer service to ImmediaDent patients while maintaining efficient flow of practice operations. Discuss treatment plans with patients and work through financial arrangements to ensure they can get the treatment they need. Schedule follow-up visits with ImmediaDent practitioners. Maintain responsibility for the accuracy and confidentiality of patients' electronic and paper records. Schedule patients according to prescribed protocol, balancing walk-in patients and those with appointments, keeping operational capacity in mind. Verify patient level of insurance coverage, assist patients in determining payment options, and prepare claims for insured patients. Collect and post patient payments and ensure strict adherence to cash management procedures. Ensure comfort and cleanliness of reception and office areas. Foster team spirit by actively participating and contributing to daily huddles and team meetings. Support Practice Manager/Area Manager and clinical team with assigned tasks. Minimum Qualifications 2-5 years proven exceptional customer service experience High School Diploma/GED required Some college coursework preferred Self-motivated with the willingness to exceed patient expectations Demonstrated adaptability and flexibility with changes in workload Ability to work in a fast paced environment while maintaining a positive attitude Strong oral and written communication skills Previous experience using computers (Word, Excel, and dental software is a plus) Must be willing to work flexible shifts including weekends

The Patient Service Representative (PSR) serves as the first connection between Intermountain and patients. This role embodies Intermountain values and focuses on establishing collaborative relationships with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. The PSR ensures a superior customer experience by identifying and resolving patient needs related to patient intake and care, which may include greeting and checking-in/out patients, as well as verifying information supplied by patients. Essential Functions. * Provides courteous and professional connections with patients over the phone, in person or via secure messaging. Resolves patient needs skills to ensure a superior customer experience by identifying and resolving patient needs related to patient intake and care. * Documents all phone calls accurately and completely in the electronic medical record (EMR). * Schedules patient appointments for visits, procedures, diagnostic tests, referrals, and/or consultations. * Registers patients over the phone or in person by confirming, entering, and/or updating all required demographic data on patient and guarantor on the registration system. Follows procedures when identifying patients. * Obtains copies of insurance cards, forms of ID, and signatures on all required forms. May verify information on appropriate accounts to determine insurance coordination of benefits, may include pre-certification/prior authorization . * Assists patients in completing necessary forms to meet regulatory and billing needs prior to receiving clinical care. Scans necessary paperwork and educates patient on financial assistance. Proactively requests payments from patients on current and past medical services. Receives and processes those payments following appropriate procedures for handling payments. * Stays current on role/responsibilities, updates etc. which may include reviewing monthly email/newsletter, ambulatory epic dashboard, patient access, work ques, attend clinic/service line meetings, review emails each shift, etc. to ensure the highest standard of performance is achieved. Skills * Professional etiquette and communication. * Collaboration / Teamwork * Confidentiality * Customer service * Resolving patient needs * Computer literacy * Time management * Critical thinking/situational awareness * Cash management Job Details * Benefits Eligible: Yes * Shift Details: Monday-Friday 8am-5pm * Unit/Location: Cottonwood Family Medicine- Murray Minimum Qualifications * Six months of customer service experience involving interactions with customers. * Demonstrated basic computer skills involving word processing and data entry. * Professional manner and strong interpersonal and communication skills. * Ability to work collaboratively with patients and fellow caregivers to deliver the highest level of customer/patient satisfaction. * Ability to protect privacy, confidentiality, and Protected Health Information (PHI) of patients, members, and caregivers. Preferred Qualifications * One year of customer service experience involving interactions with customers in person and by phone. * Billing and collections experience. * Computer literacy in using electronic medical records (EMR) systems and other relevant software. * High school diploma or GED preferred. * Multilingual Physical Requirements * Ongoing need for caregivers to see and read information, labels, documents, monitors, identify equipment and supplies, and be able to assess customer needs. * Frequent interactions with providers, colleagues, customers, patients/clients and visitors require employee to verbally communicate as well as hear and understand spoken information, needs, and issues quickly and accurately. * Manual dexterity of hands and fingers to manipulate complex and delicate supplies and equipment with precision and accuracy. This includes frequent computer use for typing, accessing needed information, etc. * Position may require standing for long periods of time, lifting supplies * May assist patients into/out of the clinic. Location: Cottonwood Medical Clinic Work City: Murray Work State: Utah Scheduled Weekly Hours: 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $17.86 - $23.22 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here. Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. + All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus. **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

The Patient Service Representative will be responsible for greeting patients, scheduling appointments, verifying insurance information, and assisting with administrative tasks to ensure a positive patient experience. The ideal candidate will have excellent communication skills, attention to detail, and a passion for providing exceptional customer service in a healthcare setting. Responsibilities: Patient Check-In and Check-Out: Greet patients in a courteous and professional manner upon arrival at the practice. Verify patient demographic and insurance information, updating records as necessary. Assist patients with completing registration forms and obtaining necessary signatures. Appointment Scheduling: Schedule patient appointments accurately, ensuring appropriate time slots and provider availability. Coordinate scheduling of follow-up appointments, referrals, and diagnostic tests as directed by healthcare providers. Confirm appointments with patients via phone, email, or text message as needed. Insurance Verification and Authorization: Verify patient insurance coverage, eligibility, and benefits using electronic systems or contacting insurance carriers. Obtain pre-authorizations and referrals for procedures and services as required by insurance plans. Patient Communication: Answer incoming calls and respond to patient inquiries in a timely and professional manner. Provide information to patients regarding appointment scheduling, practice policies, and services offered. Relay messages to healthcare providers and clinical staff as needed. Administrative Support: Assist with administrative tasks, such as filing, faxing, scanning, and organizing medical records. Maintain cleanliness and organization of the front desk area and waiting room. Perform other duties as assigned by practice management or healthcare providers. Schedule patient appointments and manage the clinic's appointment calendar efficiently. Maintain electronic medical records (EMR) and ensure accurate documentation of patient information, including medical history, medications, and allergies. Handle patient inquiries, phone calls, and messages promptly and professionally. Assist with insurance verification, billing, and coding processes as needed. Patient Care: Assist OBGYN physicians and other healthcare providers in providing comprehensive care to patients. Escort patients to exam rooms, obtain vital signs, and assist with medical history documentation. Prepare patients for examinations and procedures, including pelvic exams, pap smears, and ultrasounds. Provide patient education on women's health topics, including contraception, prenatal care, and menopause management. Perform basic laboratory tests, such as urinalysis and pregnancy tests, and accurately record results in patient charts. Requirements High school diploma or equivalent required; Associate's degree or certification in healthcare administration preferred. Minimum of 1-2 years of experience in a customer service or administrative role, preferably in a healthcare or medical office setting. Excellent customer service skills, with the ability to communicate effectively and professionally with patients, staff, and visitors. Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment. Proficiency in using computer software applications, electronic health records (EHR) systems, and office equipment. Knowledge of medical terminology, insurance verification processes, and HIPAA regulations. Ability to maintain confidentiality and handle sensitive information with discretion. Compassionate and empathetic attitude towards patients and their families.

Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers. At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As a Scheduling Specialist, you'll be the first touch with our patients and create memorable experiences for all of our patients, providers, and team members. A “patient first approach” is key to success and our Scheduling Specialists play a key role in effectively and compassionately guiding patients and scheduling appointments. Responsibilities In a call center environment, display the ability to service patient needs while actively accepting inbound calls with a focus on customer service Use professional communication etiquette, while servicing patient needs based on appointment availability and nearest location. Minimum goal achievement based on monthly review of various metrics and expected requirements. Works with internal partners and clinics on a timely basis to help support and coordinate the needs of our patients. Focused and open to learning new skills to take on various roles based on business need Qualifications High School diploma or equivalent Ability to navigate custom computer software and internal systems - NextGen experience a plus! Experience in Medical Office including Insurance Knowledge highly desirable Detail oriented, reliable and able to multi-task in a fast-paced, high-volume work environment Excellent verbal and written communication skills; with the ability to show empathy and active listening skills Ability to maintain a high level of confidentiality (HIPAA guidelines and regulations) and professionalism Bilingual in Spanish highly preferred but not required Benefits & Perks Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!

Wickenburg Community Hospital is a beautiful and sophisticated rural-access hospital located in Wickenburg, Arizona. WCH is a 8-bed Emergency Department, 19-bed Acute department and many ancillary services. We also have 3 Primary Care Clinics. Here at WCH, we strive to maintain the highest standards of professionalism and care. Join us today and let us be part of your success story. We offer: Full Benefits PTO/Sick Leave Wellness Benefits Wickenburg Community Hospital is a non-profit organization and qualifies for the Public Service Loan Forgiveness (PSLF) program. GENERAL DESCRIPTION The Patient Access Clinic Scheduler, under general supervision, is responsible for scheduling appointments, updating patient demographics, patient insurance information and all other duties assigned by supervisor. Performs all duties in a manner that promotes a team concept and reflects the mission, vision, and core values of Wickenburg Community Hospital and Clinics. ESSENTIAL JOB DUTIES Following department protocol provides general receptionist support. Performs a variety of administrative support activities in support of the unit operations. Responds with tact and discretion to the needs of patients and families. Maintains privacy and confidentiality by abiding by HIPAA Policies. Greet patients and visitors in a friendly and professional manner, ascertain purpose of visit, and either assist patient/family member or direct to the person who can assist them, responding with tact and discretion to the needs of patients and families Answer phones in a warm, friendly and professional manner, routes calls to appropriate department or takes detailed and concise messages for appropriate staff or department Schedule patients as needed per provider insurance matrix and scheduling protocol Verify insurance eligibility prior to services rendered OTHER DUTIES Communicate effectively with all co-workers in a courteous and professional manner Attend organizational and department meetings when indicated Participate in team discussions and planning Follow all hospital policies and procedures Adhere to HIPAA privacy regulations at all times Perform any other duties as assigned by the Hospital Registration Supervisor or Patient Access Manager QUALIFICATIONS High school diploma or equivalent Computer literate with proficiency in Microsoft Word & Excel Excellent communication skills, Bilingual/Spanish preferred Excellent customer service skills Previous medical office experience preferred Knowledge of third party payors preferred PHYSICAL REQUIREMENTS/WORKING CONDITIONS While performing the duties of this job, the employee may be required to sit for long periods of time. Must be able to work paying close attention to detail with frequent interruptions. Must be able to lift and carry up to 20 lbs. frequently and 50 lbs. occasionally.

NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country. At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success. What we are looking for NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority. Responsibilities Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to: * Obtain personal and insurance data from the patient and inputs information into EMR system. * Monitors the flow of patients, including placing patients into rooms as needed. * Completes all necessary insurance forms for registration to ensure proper reimbursement from payors. * Prepares daily deposit, reconciliation, and daily statistical information. * Ensures an adequate stock of front office supplies and proper functioning of equipment. * Answers telephone utilizing quality customer service skills. * Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare. * Manages patient appointments scheduled via the NextCare website * Notifies back office immediately of any urgent medical concerns a patient may be experiencing * Educates patients on services offered by NextCare for their current or next visit * Promptly notifies the Clinic Manager of any patient or employee safety concerns. How you will make an impact The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum. Essential Education, Experience and Skills: Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired Benefits: NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.

Job Description Schedule: Thursday- Sunday 7:30am to 6pm The Medical Office Receptionist undertakes a variety of day-to-day office and clerical tasks to ensure that office operations run smoothly and are successful in supporting other business activities. The Medical Office Receptionist obtains insurance information, collects payments and works with the scheduling system as well as acts as an interdepartmental staff liaison between staff, providers and customers to ensure professional service and promote customer relations. The Medical Office Receptionist is able to function with minimal supervision and demonstrates appropriate decision making skills within established guidelines, maintains strict confidentiality, and utilizes discretion at all times. This position's work location is on site only.

The **Patient Coordinator** is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment. **Specific duties include, but are not limited to:** + Greets and assists patients, customers and visitors in person and over the phone. + Will perform patient registration in various systems. + Answers all phone calls in a professional and courteous manner. + May collect monies for time-of-service patient responsibility. + May be responsible for verifying insurance coverage and obtain prior authorization. Patient Assistance: + May perform preliminary screening of patients prior to procedures, which may include medical history. + May transport patient to/from the exam room. + May assist in patient transfer on/off the exam table. + May transport patient to/from the exam room. + May provide the patient with preliminary and post-procedure instructions. Work Area & Supply Preparation + In the mobile setting, may assist in preparing the unit for transport. + Will maintain a clean and organized work area. + May order supplies and ensure the work area is properly stocked. Documentation + Will ensure accuracy of patient records. + May schedule patient appointments and obtain insurance verification and/or authorization. + May prepare medical records for physicians, patients and customers. + Ensures accurate documentation of patient visits in various electronic + systems and on written documents. + May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer. + Performs all duties within HIPAA regulations. + Other duties as assigned. **Position Requirements:** + High School Diploma or equivalent experience required. + For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire. + For Fixed Radiology, CPR Certification is a plus. + As applicable, valid state driver's license required. + Ability to work at several locations required. + Strong customer service skills. + Organizational and multi-tasking skills. + Basic knowledge of computer applications and programs. + Local travel may be required to support multiple sites. + The COVID-19 vaccination is/may be a condition of employment. + All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment. **Preferred** + Six months customer service or related experience and/or training. + Knowledge of medical terminology is a plus. + Bilingual in Spanish is a plus. **Physical Requirements:** The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel. More than 50% of the time: + Sit, stand, walk. + Repetitive movement of hands, arms and legs. + See, speak and hear to be able to communicate with patients. Less than 50% of the time: + Stoop, kneel or crawl. + Climb and balance. + Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam). **Residents living in CA, WA, Jersey City, NJ, NY, and CO click here (*********************************************************************************** to view pay range information.** Medical Assistant, Front Office Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.

Wickenburg Community Hospital is a beautiful and sophisticated rural-access hospital located in Wickenburg, Arizona. WCH is a 8-bed Emergency Department, 19-bed Acute department and many ancillary services. We also have 3 Primary Care Clinics. Here at WCH, we strive to maintain the highest standards of professionalism and care. Join us today and let us be part of your success story. We offer: Full Benefits PTO/Sick Leave Wellness Benefits Wickenburg Community Hospital is a non-profit organization and qualifies for the Public Service Loan Forgiveness (PSLF) program. General Descriptio n The Clinic Admitting Rep is responsible for greeting and registering patients who present in clinic or on the telephone, including but not limited to entering pertinent patient information, scheduling patients, verifying insurance eligibility, collecting payment for services. Maintains integrity and confidentiality of records at all times. Assists clinic staff in assuring that records are complete. Assists Centralized Scheduling Staff as necessary to ensure patient transition of care needs are met. Provides exceptional care and service to patients, guests and fellow employees at all times. This position is in the Urgent Care Clinic, and the work schedule is Friday - Monday. Essential Job Duties Greet patients upon arrival in a friendly and professional manner. Answer phones and route calls to appropriate staff/department in a professional manner. Appropriately document any pertinent patient information in patient chart. Notify back office staff and providers of patient requests or messages in an efficient and timely manner. Schedule patient's according to providers schedules. Process patient registrations in a timely and accurate fashion. Enter and verify accuracy of all patient demographic and insurance/billing information at time of check-in. Obtain copy of patient identification, insurance cards and physician orders and scan into patients account. Verify insurance eligibility prior to services rendered Explain and obtain signatures on all required registration forms, including Patient Rights, Consent to Treat, Conditions of Admission, and Release of Information. Collect and receipt co- payments, deposits and/or payment arrangements for visits. Obtain medical records for ER/IP follow up appointments. Assist in attaching incoming electronic records via document import to patients chart for providers to review. Other Duties Communicate effectively with all co-workers in a courteous and professional manner Attend organizational and department meetings when indicated Participate in team discussions and planning Follow all hospital policies and procedures Perform any other duties as assigned by the Hospital Registration Supervisor or Patient Access Manager Minimum Qualifications High school diploma or equivalent Computer literate with basic knowledge of Microsoft Word & Excel Excellent communication skills and customer service skills Strong organization skills and ability to multitask Must have a minimum of 1 year of experience of insurance eligibility. Previous medical scheduling experience preferred Bilingual/Spanish preferred Physical Requirements/Working Conditions While performing the duties of this job, the employee may be required to sit for long periods of time. Must be able to work paying close attention to detail with frequent interruptions. Must be able to lift and carry up to 20 lbs. frequently and 50 lbs. occasionally.