Patient Services Representative
Medical receptionist job in Prescott, AZ
Job DescriptionDescription:
The Patient Service Representative will be responsible for greeting patients, scheduling appointments, verifying insurance information, and assisting with administrative tasks to ensure a positive patient experience. The ideal candidate will have excellent communication skills, attention to detail, and a passion for providing exceptional customer service in a healthcare setting.
Responsibilities:
Patient Check-In and Check-Out: Greet patients in a courteous and professional manner upon arrival at the practice. Verify patient demographic and insurance information, updating records as necessary. Assist patients with completing registration forms and obtaining necessary signatures.
Appointment Scheduling: Schedule patient appointments accurately, ensuring appropriate time slots and provider availability. Coordinate scheduling of follow-up appointments, referrals, and diagnostic tests as directed by healthcare providers. Confirm appointments with patients via phone, email, or text message as needed.
Insurance Verification and Authorization: Verify patient insurance coverage, eligibility, and benefits using electronic systems or contacting insurance carriers. Obtain pre-authorizations and referrals for procedures and services as required by insurance plans.
Patient Communication: Answer incoming calls and respond to patient inquiries in a timely and professional manner. Provide information to patients regarding appointment scheduling, practice policies, and services offered. Relay messages to healthcare providers and clinical staff as needed.
Administrative Support: Assist with administrative tasks, such as filing, faxing, scanning, and organizing medical records. Maintain cleanliness and organization of the front desk area and waiting room. Perform other duties as assigned by practice management or healthcare providers. Schedule patient appointments and manage the clinic's appointment calendar efficiently. Maintain electronic medical records (EMR) and ensure accurate documentation of patient information, including medical history, medications, and allergies. Handle patient inquiries, phone calls, and messages promptly and professionally. Assist with insurance verification, billing, and coding processes as needed.
Patient Care: Assist OBGYN physicians and other healthcare providers in providing comprehensive care to patients. Escort patients to exam rooms, obtain vital signs, and assist with medical history documentation. Prepare patients for examinations and procedures, including pelvic exams, pap smears, and ultrasounds. Provide patient education on women's health topics, including contraception, prenatal care, and menopause management. Perform basic laboratory tests, such as urinalysis and pregnancy tests, and accurately record results in patient charts.
Requirements:
High school diploma or equivalent required; Associate's degree or certification in healthcare administration preferred.
Minimum of 1-2 years of experience in a customer service or administrative role, preferably in a healthcare or medical office setting.
Excellent customer service skills, with the ability to communicate effectively and professionally with patients, staff, and visitors.
Strong organizational skills, attention to detail, and ability to manage multiple tasks and priorities in a fast-paced environment.
Proficiency in using computer software applications, electronic health records (EHR) systems, and office equipment.
Knowledge of medical terminology, insurance verification processes, and HIPAA regulations.
Ability to maintain confidentiality and handle sensitive information with discretion.
Compassionate and empathetic attitude towards patients and their families.
Medical Receptionist Cardiology
Medical receptionist job in Prescott, AZ
Job Summary and Responsibilities The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and
benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment
plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of
information to patients in the waiting area.
* Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules
* Ensures positive customer service atmosphere and interactions in reception areas
* Oversees waiting area
* Answers the telephone in a pleasant and helpful manner
* Coordinate patient movement, reports problems or irregularities
* Working knowledge of multi-line phones
* Working knowledge of computers, fax/copy machines
* Complete full patient registration in IDX when registering new patients. Ensure all patient information is updated and current when following up/interacting with patients. Verify insurance eligibility and/or benefits.
Job Requirements
Required
High School Diploma/GED
Basic computer skills
Outlook, Windows-based and Google Suites based programs
Clerical Experience
Preferred
Previous medical office and/or insurance experience.
Bi-lingual skills
Where You'll Work
At Dignity Health, living our values means bringing passion into action every day. Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career.
What started as a simple community hospital, is today a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers.
As you build your career at DH-YRMC, you'll find Prescott is an inspiring place to live, work and to enjoy the outdoors.
* It is an inviting community with bygone charm and modern amenities.
* Local residents enjoy four spectacular seasons, while the area offers nearly year-round sunshine for any outdoor adventures.
* The carefree, relaxed lifestyle offers short commute opportunities, so you can focus on your career and your family.
Dignity Health-Yavapai Regional Medical Center extends this feeling with a strong sense of family, security, and belonging. Our compassion and commitment to quality care has earned awards, such as the Stroke Care Excellence Award (2022), Neuroscience Excellence Award (2021, 2020) and America's 100 Best Hospitals for Stroke Care Awards (2020, 2021) and has placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott has to offer! #hellohumankindness
Medical Receptionist
Medical receptionist job in Prescott, AZ
Our Story Complex conditions like COPD and congestive heart failure (CHF) are incredibly challenging to manage. People who are already struggling with isolation and the burden of these conditions become increasingly frustrated and disengaged, eventually falling through the cracks and landing in the ER. This cycle perpetuates poor health outcomes and excessive medical costs.At NuvoAir we believe people deserve a better healthcare experience.Our team embraces the challenges that others can't or won't - by integrating our clinical team with technology, NuvoAir creates a highly empathetic and personalized experience for each patient. This model not only helps patients in their homes, it also supports patients through our clinical trial partners.
Living our Company Values• Patient obsessed: Every decision is made with our main focus in mind - improving the lives of patients• Act like an owner: Ownership means we speak up, share ideas, give feedback, and are all accountable for growth.• Focus on what matters: Creating meaningful solutions to challenging healthcare problems requires simplicity, clarity, and using our unique leverage• Build to learn: Failing courageously is a virtue that drives learning and stems from an innovative spirit• Practice confident humility: We aim to hold ourselves to the highest standards of humility, curiosity, transparency, and personal development
This is an ONSITE position located at:3124 Willow Creek Rd, Prescott, Az 86301M-F 8am-5pm
Where you'll see your impact:•Ensuring seamless communication between patients, healthcare providers, and external entities by managing voicemails efficiently.•Facilitating timely and accurate scheduling of patient appointments with specialists, care coordinators, or pulmonary rehab services.•Enhancing the patient experience by addressing inquiries, providing updates, and resolving concerns with professionalism and empathy.•Supporting the overall care process by streamlining administrative workflows and maintaining organized records.
What you'll be responsible for: •Listening to and managing voicemails from DME companies, patients, records departments, and doctor offices.• Greeting patients as they arrive to the clinic•Handling a variety of voicemail-related tasks, including:Medication refills•Sending and requesting medical records•Rescheduling appointments•Redirecting calls to appropriate departments•Scheduling patient appointments with specialists, care coordinators, or pulmonary rehab intake processes.•Documenting all interactions and scheduling details accurately in the EMR system.•Following up with patients or healthcare providers to confirm appointments or address questions.•Monitoring voicemail and scheduling workflows to ensure timely responses and resolution of issues.
This may be a fit if you have:•Excellent task and time management skills, enabling efficient handling of responsibilities.•Previous experience in a similar role, ideally within a healthcare setting, will be highly advantageous.•Familiarity with Electronic Health Record (EHR) systems and scheduling systems, demonstrating a good understanding of healthcare technology.•Strong customer service and communication skills, ensuring effective interaction with patients and team members.•Keen attention to detail, enabling accurate work completion even in a fast-paced environment.•Proficient in using computer software applications, including Google Workplace
#LI-ONSITE#BI-ONSITEYou'll love us because:• Mission driven culture that's recognized by “Best Places to Work” awards• A global, diverse team that works hard without taking ourselves too seriously• Competitive salary - an annual market rate review ensures our compensation bands align with Series A market salaries• Flexible work environment • Unlimited PTO - take time to recharge when you need it• Equity that's venture-backed by top, global VCs - when we win, we win together• Medical, Dental, and Vision benefits - so you can take care of yourself and your family• Retirement plan + company match• Annual Learning & Development stipend - your professional growth is important!
Building a diverse team is critical to our success:At NuvoAir, building a diverse team isn't a lofty statement or goal, it's a necessity, and it's something we actively practice and talk about. We do not tolerate discrimination or harassment based on race, color, age, religion, sex, gender, disability status, sexual orientation, gender identity or expression, or any other basis covered by appropriate law. NuvoAir will provide reasonable accommodations for qualified individuals with documented disabilities.
What to expect from our interview process:Our team's impact is felt globally as we help patients with cardiopulmonary diseases better understand and manage their health. Every member of our team adds value as we work towards a better healthcare experience for all. Because of this, it's not enough that we hire mission-oriented people who are self motivated. We also need to grow a team that aligns with our company values (listed above!) and who will be successful in startup life… it's not for everyone and that's okay! We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.
Auto-ApplyMedical Records Clerk - Recovery
Medical receptionist job in Cottonwood, AZ
Medical Records Clerk - Recovery | Cottonwood Tucson | Tucson, Arizona About the Job: The Medical Records Clerk maintains medical records system from admission to discharge by performing clerical duties associated with creating, obtaining, completing, maintaining, and releasing client medical records.
Roles and Responsibilities:
* Compiles, verifies, and files medical records of Facility.
* Creates and maintains medical record of newly admitted clients.
* Reviews medical records to ensure they are complete, assembles records into standard filing order, analysis, scans and files records in designated areas according to applicable alphabetic and numeric system.
* Locates, signs out, and delivers medical records requested by facility staff.
* Faxes or mails copies of medical records documentation to after care providers and other agencies upon authorized request.
* Signs out and delivers medical records to Transcription within 24-48 hours of discharge.
* Retrieves, sorts, and processes incoming mail.
* Operates computer to enter and retrieve data and type correspondence and reports.
* Shreds obsolete medical information to ensure confidentiality.
* Sorts, files and collates a variety of medical records and information such as progress notes, treatment plans, nursing/clinical notes, and discharge summaries into the client's medical record.
* Researches lost or missing records/information in accordance with established procedures.
* Answers requests for medical records from outside agencies and third-party sponsorship.
* Assists designated staff in locating records in the medical records department.
* Maintains accurate logs, card files, statistics, and information release forms for providing medical record information.
* Communicates with transcriptionist or transcription vendor to resolve issues/errors regarding reports.
* Participates in the selection of new equipment and the ordering of supplies for the department.
* High school diploma or equivalent required.
* Experience working in medical record office preferred.
Why Cottonwood Tucson?Cottonwood Tucson offers a comprehensive benefit plan and a competitive salary commensurate with experience and qualifications. Qualified candidates should apply by submitting a resume. Cottonwood Tucson is an EOE.
Veterans and military spouses are highly encouraged to apply. Summit BHC is dedicated to serving Veterans with specialized programming at our treatment centers across the country. We recognize and value the unique strengths of the military community in supporting our mission to serve those who have served.
Auto-ApplyPatient Services Representative
Medical receptionist job in Prescott, AZ
Company Intro At American Vision Partners (AVP), we partner with the most respected ophthalmology practices in the country and integrate best-in-class management systems, operational infrastructure, and advanced technology to provide the highest quality patient care possible. Our practices include Barnet Dulaney Perkins Eye Center, Southwestern Eye Center, Retinal Consultants of Arizona, M&M Eye Institute, Abrams Eye Institute, Southwest Eye Institute, Aiello Eye Institute, Moretsky Cassidy Vision Correction, Wellish Vision Institute, West Texas Eye Associates and Vantage Eye Center. We are focused on building the nation's largest and most comprehensive eye care practices and currently operate more than 100 eye care centers in Arizona, New Mexico, Nevada, California and Texas - including 25 ambulatory surgical centers.
At AVP we value teamwork, providing exceptional experiences, continuous improvement, financial strength, and hard work. We are committed to providing best-in-class patient care, pioneering research and technology, and most importantly, rewarding and recognizing our employees! Overview As our highly visible Patient Services Representative/Surgery Front Office Receptionist, you'll be our first impression, greeting each patient personally and gathering important information for their visit. Your initiative and organizational skills will keep us running at top performance, while your enthusiasm and compassion will provide an exceptional patient experience. Responsibilities
Obtains complete chart from patient care counselor and provide to nurses
Prepares patient for admission with correct personal information and head cover
Prepares surgical chart for the surgery day; apply patient labels to chart forms
Assembles medical records in established format for filing
Informs manager of specific equipment supplies requested for pending surgery days
Creates surgery schedule for the following day and make copies
Arranges for pick-up of specimens by lab courier and note in specimen log book
Works in close contact with A/R for accuracy of surgery log and correct errors as soon as possible
Keeps dictation log and surgery log book up-to-date and accessible for personnel
Notifies anesthesia team each day with location, cut time and name of surgeon operating
Forwards surgery schedules as needed to surgeons and weekly schedules to insurance department
Qualifications
High School Diploma or GED required
Detailed oriented, reliable and able to multi-task in a fast-paced, high-volume work environment
Excellent verbal and written communication skills
Prior hospital or ophthalmology experience preferred
Flexible schedule working Monday-Friday
Benefits & Perks
Your health, happiness and your future matters! At AVP, we offer everything from medical and dental insurance, significant eye care discounts, child care assistance, pet insurance, continuing education funds, 401(k), paid holidays, PTO, Sick Time, opportunity for growth, and much more!
Auto-ApplyMedical Front Office
Medical receptionist job in Prescott, AZ
NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.
What we are looking for
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Responsibilities
Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to:
* Obtain personal and insurance data from the patient and inputs information into EMR system.
* Monitors the flow of patients, including placing patients into rooms as needed.
* Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
* Prepares daily deposit, reconciliation, and daily statistical information.
* Ensures an adequate stock of front office supplies and proper functioning of equipment.
* Answers telephone utilizing quality customer service skills.
* Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
* Manages patient appointments scheduled via the NextCare website
* Notifies back office immediately of any urgent medical concerns a patient may be experiencing
* Educates patients on services offered by NextCare for their current or next visit
* Promptly notifies the Clinic Manager of any patient or employee safety concerns.
How you will make an impact
The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum.
Essential Education, Experience and Skills:
Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired
Benefits:
NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
Dental Practice Coordinator (Sedona)
Medical receptionist job in Sedona, AZ
Job Description
Join Our Dental Team in Beautiful Sedona, AZ!
Full-Time Practice Coordinator Wanted
Are you an experienced Dental Practice Coordinator who thrives in a fast-paced, patient-centered environment? Do you dream of working in a stunning location known for its natural beauty, wellness focus, and vibrant community?
Our private dental practice in Sedona, Arizona is looking for a motivated, full-time Practice Coordinator to support our team and help us deliver exceptional care to every patient who walks through our doors.
Why Join Us?
Work in one of the most beautiful places in the country - Sedona's red rock views are just the beginning
Competitive salary, 401K eligible, and bonus eligibility
Real opportunities for professional growth and skill development
Supportive, team -oriented culture where your contributions truly matter
What You'll Do:
Coordinate and optimize the daily scheduled to ensure smooth patient flow and a positive experience
Support financial coordination tasks such as accounts receivable, patient billing, and insurance communication
Follow up with patients to ensure completion of recommended treatment and continued hygiene care
Collaborate with the team to help the practice meet goals and maintain a high standard of service
Assist with daily administrative operations to keep the practice running efficiently
Maintain a positive, professional presence while ensuring office protocols and standards are followed
If you are a detail-oriented, proactive team player ready to bring your organizational and patient care skills to a practice that values excellence, teamwork, and community - you may be the perfect fit for our Sedona team!
Apply today and make a meaningful impact in one of Arizona's most inspiring communities!
AAA Care Coordinator, Cottonwood
Medical receptionist job in Cottonwood, AZ
$22.67/hr, 40 hrs/wk, 52 wks/yr
This position is based on-site. A hybrid work model may be considered after successful completion of the probationary period, based on program needs and performance.
In compliance with Federal Law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
Working under general supervision and with moderate difficulty, this position is responsible for assessing the needs and eligibility of individuals for program services and coordinating support services to assist them in aging with dignity, grace, and honor.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Conducts home visits and interviews applicants to assess the eligibility of applicants for program services
Identifies program services that will best meet the needs of clients
Maintains and updates electronic client files to ensure accurate record keeping and compliance with program regulations
Provides resource referrals and advocates for appropriate support services outside the agency to ensure that clients have access to comprehensive services
Monitors services to clients to ensure high quality service delivery and program compliance
Responds to public inquiries for information regarding program services
Other related duties as assigned.
EDUCATION AND/OR EXPERIENCE:
Bachelor's Degree from an accredited college or university in social work, health services, human services, or other related field of study; and two years' experience in a social service field; OR an equivalent combination of education, training, and experience which demonstrates the ability to perform the duties of the position.
CONDITIONS OF EMPLOYMENT:
Criminal Background Check
Fingerprint Clearance Card, Level I
Motor Vehicle Record (annually)
CERTIFICATES & LICENSES:
N/A
TECHNICAL COMPETENCIES:
N/A
GENERAL COMPETENCIES:
Collaboration
Communication (written and verbal)
Cultural competence
Discretion
Office competence
Organizational skills
TRAVEL REQUIRED:
â¡ < 5% X < 25% â¡ < 50% â¡ < 75% â¡ 100%
PHYSICAL REQUIREMENTS & WORK ENVIRONMENT:
Physical Activity: Frequent listening, talking, walking, sitting, stooping, reaching, finger use, grasping, and repetitive motion. Occasional standing, climbing, balancing, kneeling, crouching, pushing, pulling, lifting, and feeling.
Physical exertion: ___ Sedentary; _X_ Light; ___Medium; ___ Heavy; ___ Very Heavy. Work involves exerting up to 20 pounds of force occasionally, and/or up to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
Visual requirements: Visual acuity to operate motor vehicles and/or heavy equipment.
Working conditions: Occasional exposure to extreme weather conditions, potential physical harm, hazardous chemicals, noxious odors, and infectious disease.
NACOG is an affirmative action and equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, genetic information, or any other characteristic protected by the state, federal, or local law. NACOG is committed to providing access, equal opportunity and reasonable accommodation for individual with disabilities in employment, its services, programs, and activities.
Benefits include: Agency Paid Health, Dental, Vision, Arizona State Retirement (ASRS); Vacation, Sick & Holiday Pay
#ZR
Front Desk Spa Coordinator: Part-Time
Medical receptionist job in Sedona, AZ
At Hilton Grand Vacations, we believe in crafting outstanding experiences for our guests and our team members. As a Spa Coordinator, you will be part of a dynamic team in a stunning location at Los Abrigados in Sedona, AZ, working to provide flawless, relaxing, and rejuvenating experiences for our guests. This role offers a chance to showcase your outstanding organizational skills and passion for hospitality in an encouraging and inclusive environment.
Why do Team Members Like Working for us:
* Day 1 Benefit Eligibility
* Recognition Programs and Rewards
* Discounted Hilton hotel rates worldwide!
* 401(k) program with company match.
* Paid Time off and Paid Sick Days
* Employee stock purchase program
* Tuition reimbursement programs
* Numerous learning and advancement opportunities
* And more!
As a Spa Coordinator, you will be at the heart of our spa operations, ensuring everything runs smoothly and efficiently. Your responsibilities will include:
* Greeting and assisting guests in a friendly and professional manner
* Scheduling and managing spa appointments to ensure efficient use of resources
* Coordinating with therapists and other spa staff to deliver a seamless guest experience
* Maintaining the cleanliness and ambiance of the spa area
* Handling guest inquiries and resolving any issues promptly and effectively
* Promoting spa services and products to improve the guest experience
* Managing inventory and ordering supplies as needed
* Ensuring compliance with all health and safety regulations
To be successful in this role, candidates must demonstrate:
* Proven experience in a similar role within the hospitality or spa industry
* Outstanding organizational and multitasking skills
* Strong communication and interpersonal abilities
* A positive, can-do attitude and a dedication to providing world-class customer service
* Ability to work flexible hours, including weekends and holidays
* Knowledge of spa software and basic computer skills
* A high school diploma or equivalent experience; additional education in hospitality or related fields is a plus
Join us and be part of a team that is passionate about delivering outstanding guest experiences and achieving ambitious goals. If you are determined to succeed and ready to contribute to our success, we want to hear from you!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
Medical Receptionist Sports Medicine
Medical receptionist job in Prescott Valley, AZ
Where You'll Work
At Dignity Health, living our values means bringing passion into action every day. Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career.
What started as a simple community hospital, is today a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers.
As you build your career at DH-YRMC, you'll find Prescott is an inspiring place to live, work and to enjoy the outdoors.
· It is an inviting community with bygone charm and modern amenities.
· Local residents enjoy four spectacular seasons, while the area offers nearly year-round sunshine for any outdoor adventures.
· The carefree, relaxed lifestyle offers short commute opportunities, so you can focus on your career and your family.
Dignity Health-Yavapai Regional Medical Center extends this feeling with a strong sense of family, security, and belonging. Our compassion and commitment to quality care has earned awards, such as the Stroke Care Excellence Award (2022), Neuroscience Excellence Award (2021, 2020) and America's 100 Best Hospitals for Stroke Care Awards (2020, 2021) and has placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott has to offer! #hellohumankindness
Job Summary and Responsibilities
The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible
for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and
benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment
plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of
information to patients in the waiting area.
Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules
Ensures positive customer service atmosphere and interactions in reception areas
Oversees waiting area
Answers the telephone in a pleasant and helpful manner
Coordinate patient movement, reports problems or irregularities
Working knowledge of multi-line phones
Working knowledge of computers, fax/copy machines
Job Requirements
Required
High School Diploma/GED
Basic computer skills.
Outlook, Windows-based and Google Suites based programs
Cerical Experience
Preferred
Previous medical office and/or insurance experience.
Bi-lingual skills
Not ready to apply, or can't find a relevant opportunity?
Join one of our Talent Communities to learn more about a career at CommonSpirit Health and experience #humankindness.
Auto-ApplyFront Office/Insurance Coordinator
Medical receptionist job in Prescott, AZ
Job DescriptionJob Opening at Jason A Curtis DMD: Front Office/Insurance Coordinator
We are excited to announce a promising opportunity to join our dedicated team at Jason A Curtis DMD in the essential role of Front Office/Insurance Coordinator. Located in the heart of our community, our practice prides itself on delivering top-notch dental care, cultivated with expertise, compassion, and a warm, welcoming environment. This full-time position offers the unique opportunity to enhance patient experiences and optimize operational flows within our facilities. We welcome applicants with front office experience.
The Front Office/Insurance Coordinator is crucial to maintaining the smooth operation of our practice. This is not a remote job; the successful candidate will be based onsite, engaging directly with patients and staff. This role requires a proactive, detail-oriented professional capable of multitasking and thriving in a fast-paced environment.
3 years dental experience necessary.
Duties and Responsibilities
Manage the front office area and serve as the first point of contact for all incoming patients and visitors.
Handle patient scheduling and appointment confirmations to maximize office flow and reduce waiting times.
Verify patient insurance eligibility, process insurance claims, and handle billing and payment transactions.
Maintain meticulous records of patient interactions, transactions, and personal information ensuring privacy and compliance with HIPAA guidelines.
Coordinate with dental staff to manage daily operation schedules effectively.
Communicate effectively with insurance providers to confirm coverage details and resolve any issues regarding claim disputes.
Prepare and submit detailed insurance claims forms for patient treatments.
Assist in the management of office supplies and inventory to ensure resources are optimally utilized.
Engage in continuous education regarding the latest office management technologies and insurance policies to facilitate streamlined office operations and customer satisfaction.
Provide empathetic support and guidance to patients, explaining insurance benefits and helping them navigate their coverages.
Support the management team with ongoing projects and daily tasks, confirming that all office operations align with practice's standards and expectations.
Uphold a professional and friendly office environment, contributing to a safe and positive patient experience.
Requirements
Proven experience as a Front Office Coordinator, Insurance Coordinator, or similar role within a healthcare or dental environment.
Strong organizational and time management skills, with the ability to prioritize tasks efficiently.
Excellent verbal and written communication skills; adept at handling phone and direct interactions with confidence and professionalism.
Thorough understanding of health insurance processes, including claims submissions and billing procedures.
High proficiency in using dental office software and patient management systems.
Detail-oriented personality, with a strong emphasis on accuracy and patient confidentiality.
Commitment to delivering excellent customer service and patient care.
Flexibility to adapt to changing environments and willingness to contribute to a team-oriented workspace.
Must have a collaborative spirit and a fun attitude, vital for maintaining a positive atmosphere among staff and patients.
Ability to work full-time hours and occasionally extended hours as needed to accommodate patient schedules and office demands.
Front Office Representative
Medical receptionist job in Prescott Valley, AZ
Southwest Behavioral and Health Services is seeking a dedicated and empathetic Front Office Rep who can help us fulfill our mission. “Delivering compassionate care to enhance lives and improve communities”. We are seeking someone who enjoys coordinating with people, organized and excellent communication skills. Does this describe you? If so, you may be the person we are looking for to join our dynamic Prescott Valley team!
Job Preview at a Glance:
A Front Office Representative is responsible for performing front office duties including patient care activities, front office check-in and check-out, scheduling, verifying medical insurance, and scheduling and confirming appointments. This position reports to a Front Office Supervisor.
Location & Schedule:
Work schedule-Monday through Friday 7am-4pm with an hour of unpaid lunch. Reporting to our Prescott Valley Outpatient.
Pay: $15.51/hr.
Duties & Responsibilities
Establishes, updates and maintains all client databases and scheduling of consumer appointments.
Coordinates transportation as clinically necessary/appropriate.
Processes medication issues and prior authorizations.
Processes and monitors lab results.
Schedules medication, counseling, and intake appointment.
Completes intake referrals and screening.
Answers all incoming phone calls by third ring.
Confirms/updates consumer contact information.
Verifies consumer eligibility/enrollment prior to appointment: AHCCCS, RBHA/agency, Limited Income Subsidy, Medicare Part D.
Collects client fees/copay.
May be expected to work at various SBH locations as required
Requirements:
High School Diploma or G.E.D required
Completion of a Medical Assistant training program highly preferred.
Medical Assistant Certification preferred
1-2 years of experience in a medical or behavioral health background preferred
Requires prior clerical experience, preferably in a behavioral health setting (Consideration given for course work in lieu of part of the experience requirements)
Bilingual (English/Spanish) preferred.
Benefits:
3.3 weeks of PTO your 1st year of employment, with increased accruals after continued service!
10 paid holidays
Low-cost medical, dental and vision insurance, short-term/long-term disability and life insurance for employees
We will help you save for retirement - 40% company match up to a 10% deferral into your SB&H retirement account!
Career Development - Benefit from our culture of internal promotion!
We help you with your higher education goals - Reduce your tuition costs with our tuition reimbursement program & discount degree programs!
Employee Assistance Program, Health & Wellness and much more!
About SB&H
Southwest Behavioral & Health Services is a large and growing, non-profit community-based provider of behavioral health services with locations throughout the Phoenix metropolitan area, rural Maricopa County, Gila, Pinal, Mohave, Coconino, and Yavapai Counties. We are a well-established voice in the community with more than 115 sites, over one thousand employees, and 40 years' experience.
At Southwest Behavioral & Health Services, we believe in the power of Empowered Belonging - a culture where every individual's unique perspectives, backgrounds, and experiences are welcomed and valued.
We're committed to creating a workplace where unique perspectives are valued, personal journeys are respected, and every individual is empowered to bring their whole self to a shared mission of delivering compassionate, life-changing services to the communities we serve.
Through our Empowered Belonging program, we're committed to:
Voice & Visibility - ensuring every team member's ideas, experiences, and contributions are recognized and heard.
Fair Access - fostering openness and fairness in opportunities for growth, leadership, and advancement, while honoring the different journeys people take.
Culture of Connection - building authentic, meaningful relationships across backgrounds, roles, and experiences, knowing that fresh perspectives strengthen our work.
Learning & Growth - providing opportunities for ongoing development, empathy, and leadership that reflect the many experiences within our teams.
Wellbeing & Safety - prioritizing the mental, emotional, and psychological safety of every person, recognizing that belonging means something different to each of us.
Where everyone belongs. Where everyone leads.
Join us in shaping a community where your difference makes a difference, and your impact is real.
To learn about Southwest Behavioral & Health Services mission, values and services please review our website at
https://www.sbhservices.org/
SB&H is a drug-free workplace, drug screening required. Southwest Behavioral & Health Services is an Equal Employment Opportunity Employer. Southwest Behavioral & Health Services provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Front Desk Spa Coordinator: Part-Time
Medical receptionist job in Sedona, AZ
At Hilton Grand Vacations, we believe in crafting outstanding experiences for our guests and our team members. As a Spa Coordinator, you will be part of a dynamic team in a stunning location at Los Abrigados in Sedona, AZ, working to provide flawless, relaxing, and rejuvenating experiences for our guests. This role offers a chance to showcase your outstanding organizational skills and passion for hospitality in an encouraging and inclusive environment.
Why do Team Members Like Working for us:
Day 1 Benefit Eligibility
Recognition Programs and Rewards
Discounted Hilton hotel rates worldwide!
401(k) program with company match.
Paid Time off and Paid Sick Days
Employee stock purchase program
Tuition reimbursement programs
Numerous learning and advancement opportunities
And more!
To be successful in this role, candidates must demonstrate:
Proven experience in a similar role within the hospitality or spa industry
Outstanding organizational and multitasking skills
Strong communication and interpersonal abilities
A positive, can-do attitude and a dedication to providing world-class customer service
Ability to work flexible hours, including weekends and holidays
Knowledge of spa software and basic computer skills
A high school diploma or equivalent experience; additional education in hospitality or related fields is a plus
Join us and be part of a team that is passionate about delivering outstanding guest experiences and achieving ambitious goals. If you are determined to succeed and ready to contribute to our success, we want to hear from you!
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation.
As a Spa Coordinator, you will be at the heart of our spa operations, ensuring everything runs smoothly and efficiently. Your responsibilities will include:
Greeting and assisting guests in a friendly and professional manner
Scheduling and managing spa appointments to ensure efficient use of resources
Coordinating with therapists and other spa staff to deliver a seamless guest experience
Maintaining the cleanliness and ambiance of the spa area
Handling guest inquiries and resolving any issues promptly and effectively
Promoting spa services and products to improve the guest experience
Managing inventory and ordering supplies as needed
Ensuring compliance with all health and safety regulations
Auto-ApplyPatient Coordinator- Part Time
Medical receptionist job in Sedona, AZ
The Patient Coordinator is responsible for performing a variety of customer service and patient care tasks to ensure a positive patient experience. Ensures documentation and patient records are prepared and organized. Ensures patients have a clear understanding of what to expect during and after their appointment.
Specific duties include, but are not limited to:
Greets and assists patients, customers and visitors in person and over the phone.
Will perform patient registration in various systems.
Answers all phone calls in a professional and courteous manner.
May collect monies for time-of-service patient responsibility.
May be responsible for verifying insurance coverage and obtain prior authorization.
Patient Assistance:
May perform preliminary screening of patients prior to procedures, which may include medical history.
May transport patient to/from the exam room.
May assist in patient transfer on/off the exam table.
May transport patient to/from the exam room.
May provide the patient with preliminary and post-procedure instructions.
Work Area & Supply Preparation
In the mobile setting, may assist in preparing the unit for transport.
Will maintain a clean and organized work area.
May order supplies and ensure the work area is properly stocked.
Documentation
Will ensure accuracy of patient records.
May schedule patient appointments and obtain insurance verification and/or authorization.
May prepare medical records for physicians, patients and customers.
Ensures accurate documentation of patient visits in various electronic
systems and on written documents.
May assist the clinical staff with documentation and image delivery to the patient, physician, or contracted customer.
Performs all duties within HIPAA regulations.
Other duties as assigned.
Position Requirements:
High School Diploma or equivalent experience required.
For Mobile Radiology and Oncology, CPR Certification must be obtained prior to hire.
For Fixed Radiology, CPR Certification is a plus.
As applicable, valid state driver's license required.
Ability to work at several locations required.
Strong customer service skills.
Organizational and multi-tasking skills.
Basic knowledge of computer applications and programs.
Local travel may be required to support multiple sites.
The COVID-19 vaccination is/may be a condition of employment.
All candidates who accept an offer for employment will be required to successfully complete a pre-employment background check and drug screen as a condition of employment.
Preferred
Six months customer service or related experience and/or training.
Knowledge of medical terminology is a plus.
Bilingual in Spanish is a plus.
Physical Requirements:
The employee may be exposed to outside weather conditions during transport of patients if working on a mobile unit. The employee may be exposed to a strong magnetic field or radioactive material. May be exposed to blood/body fluids and infectious disease and environmental hazards such as exposure to noise, and travel.
More than 50% of the time:
Sit, stand, walk.
Repetitive movement of hands, arms and legs.
See, speak and hear to be able to communicate with patients.
Less than 50% of the time:
Stoop, kneel or crawl.
Climb and balance.
Carry and lift (ability to move non-ambulatory patients from a sitting or lying position for transfer or to exam).
Residents living in CA, WA, Jersey City, NJ, NY, and CO click here to view pay range information.
Medical Assistant, Front Office
Akumin Operating Corp. and its divisions are an equal opportunity employer and we believe in strength through diversity. All qualified applicants will receive consideration for employment without regard to, among other things, age, race, religion, color, national origin, sex, sexual orientation, gender identity & expression, status as a protected veteran, or disability.
Auto-ApplyPatient Coordinator
Medical receptionist job in Camp Verde, AZ
The Patient Coordinator is the primary person responsible for providing exceptional patient care and ensuring optimal operational flow. The Patient Coordinator will welcome patients into the practice, schedule patients, verify and submit insurance, and work with the patients through options to ensure they can receive prescribed treatment plans. The incumbent reports to the Area Manager and will have 2-5 years customer service experience. This is a non-exempt position. Essential Functions
Deliver exceptional customer service to ImmediaDent patients while maintaining efficient flow of practice operations.
Discuss treatment plans with patients and work through financial arrangements to ensure they can get the treatment they need.
Schedule follow-up visits with ImmediaDent practitioners.
Maintain responsibility for the accuracy and confidentiality of patients' electronic and paper records.
Schedule patients according to prescribed protocol, balancing walk-in patients and those with appointments, keeping operational capacity in mind.
Verify patient level of insurance coverage, assist patients in determining payment options, and prepare claims for insured patients.
Collect and post patient payments and ensure strict adherence to cash management procedures.
Ensure comfort and cleanliness of reception and office areas.
Foster team spirit by actively participating and contributing to daily huddles and team meetings.
Support Practice Manager/Area Manager and clinical team with assigned tasks.
Minimum Qualifications
2-5 years proven exceptional customer service experience
High School Diploma/GED required
Some college coursework preferred
Self-motivated with the willingness to exceed patient expectations
Demonstrated adaptability and flexibility with changes in workload
Ability to work in a fast paced environment while maintaining a positive attitude
Strong oral and written communication skills
Previous experience using computers (Word, Excel, and dental software is a plus)
Must be willing to work flexible shifts including weekends
Patient Scheduling Representative - VOC/On-Site
Medical receptionist job in Village of Oak Creek, AZ
The Patient Scheduling Representative is responsible for the verification and collection of patient demographic and insurance information by direct data entry to the electronic medical record during the scheduling/referrals. S/he conducts either face-to-face or inbound/outbound telephonic interviews with the patient or authorized representative to secure information specific to requested services; accurately documenting the discussion and other referral/scheduling activities in the encounter, schedule book, and patient chart.
Demonstrates customer-centric focus in all interactions with internal and external customers as well as an understanding of and ability to achieve acceptable performance standards as defined by Integrated Patient Scheduling Management.
*onsite position
Responsibilities
Patient Registration and Scheduling* Demonstrates ability to navigate web-based products or system applications required for registration or scheduling.
* Accurate identification of patient for direct data entry of required clinical, demographic, and insurance information to the electronic medical record during registration or for appointment booking of assigned services.
* Provides general explanation of scheduled procedures and patient instructions that are necessary for conducting medical services.
* Ensures system documentation specific to the patient visit is entered and accurately reflects activities related to patient or provider contact, order documentation, insurance verification, financial education, and payment.
* Provides explanation of legal forms and secures signature of patient/authorized party as required for services.
* Demonstrates basic understanding of compliance standards required within a healthcare environment including EMTALA and HIPAA-Privacy Patient Confidentiality regulations.
Eligibility/Authorization Management* Accurate identification and selection of insurance carrier in the patient medical record for specified dates of medical services.
* Navigation of web-based products or system applications to initiate and document insurance eligibility, benefit details, and authorization requirements.
* Performs required notifications to ensure insurance authorization for identified medical services, surgical procedures, and inpatient/observation stays are secured and documented.
* Demonstrates basic knowledge of CPT, ICD10 diagnosis coding documentation as required for medical services.
Financial Counseling* Demonstrates basic knowledge of regulatory or Third Party Payer insurance requirements including Medicare, AHCCCS/Medicaid, Workers Comp and other commercial payers.
* Educates the patient on insurance eligibility, coverage, and availability of medical financial assistance program(s).
* Collects identified patient financial liabilities; performs secured payment entry and deposit/cash reconciliation steps.
Revenue Cycle Support* Performs PBX Switchboard functions as required for answering and routing of internal/external calls; paging codes and fire alarms; handles department call volumes as assigned to appropriately respond to requests from patients, providers, or other hospital departments.
* Acts as a resource for clinical departments for registration/scheduled services related to data entry of patient account fields, provider order requirements, and questions regarding insurance coverage or financial assistance.
Compliance/Safety* Responsible for reporting any safety related incident in a timely fashion through the Midas/RDE tool; attends all safety related training programs; performs work in a safe manner; monitors work environment for possible safety issues and ensures others are also performing work in a safe manner.
* Stays current and complies with state and federal regulations/statutes and company policies that impact the employees area of responsibility.
* If required for position, ensures all certifications and/or licenses are up-to-date and valid prior to expiration dates.
* Completes all company mandatory modules and required job specific training in the specified time frame.
Qualifications
Education
High School Diploma or GED- Required
Medical Terminology Coursework- Preferred
Certification & Licensures
Fingerprinted
Fingerprint clearance cards are needed for those who will work onsite within any NAHMG clinics. This is not required for remote employees.
Experience
Basic level of computer skills including keyboarding of 25 - 35 word per minute- Preferred
1 year of call center or customer service experience, or 1 year of experience in a medical facility- Preferred
Proficiency in Microsoft Applications (Excel, Word, PowerPoint)- Preferred
Healthcare is a rapidly changing environment and technology is integrated into almost all aspects of patient care. Computers and other electronic devices are utilized across the organization and throughout each department. Colleagues must have an understanding of computers, and competence in using computers and basic software programs.
Auto-ApplyMedical Receptionist Sports Medicine
Medical receptionist job in Prescott Valley, AZ
Job Summary and Responsibilities The Medical Receptionist is the first point of service for our patients coming into the practice and is responsible for greeting, registering and scheduling patient appointments. Responsible for verifying insurance eligibility and
benefits. Collects co-payments and obtains routine financial information from various sources to obtain payment
plan arrangements and Medicare coverage. He/she also answers the phone and acts as a primary source of
information to patients in the waiting area.
* Performs various clerical duties to include: Maintain departmental deposit logs, prepare routine schedules and reports, utilize analytical skills necessary to maintain provider schedules
* Ensures positive customer service atmosphere and interactions in reception areas
* Oversees waiting area
* Answers the telephone in a pleasant and helpful manner
* Coordinate patient movement, reports problems or irregularities
* Working knowledge of multi-line phones
* Working knowledge of computers, fax/copy machines
Job Requirements
Required
High School Diploma/GED
Basic computer skills.
Outlook, Windows-based and Google Suites based programs
Cerical Experience
Preferred
Previous medical office and/or insurance experience.
Bi-lingual skills
Where You'll Work
At Dignity Health, living our values means bringing passion into action every day. Dignity Health-Yavapai Regional Medical Center (DH-YRMC), now part of CommonSpirit Health, is a not-for-profit integrated healthcare provider that offers a broad range of inpatient and outpatient services including network-wide opportunities to advance your career.
What started as a simple community hospital, is today a state-of-the-art healthcare system with two acute care hospitals, a network of primary and specialty care clinics, outpatient health and wellness centers, cardiac diagnostic centers, and outpatient medical imaging centers.
As you build your career at DH-YRMC, you'll find Prescott is an inspiring place to live, work and to enjoy the outdoors.
* It is an inviting community with bygone charm and modern amenities.
* Local residents enjoy four spectacular seasons, while the area offers nearly year-round sunshine for any outdoor adventures.
* The carefree, relaxed lifestyle offers short commute opportunities, so you can focus on your career and your family.
Dignity Health-Yavapai Regional Medical Center extends this feeling with a strong sense of family, security, and belonging. Our compassion and commitment to quality care has earned awards, such as the Stroke Care Excellence Award (2022), Neuroscience Excellence Award (2021, 2020) and America's 100 Best Hospitals for Stroke Care Awards (2020, 2021) and has placed us at the top of the charts in community and nationwide in healthcare. Come experience the incredible quality-of-life that Dignity Health-YRMC and Prescott has to offer! #hellohumankindness
Dental Practice Coordinator (Sedona)
Medical receptionist job in Sedona, AZ
Join Our Dental Team in Beautiful Sedona, AZ!
Full-Time Practice Coordinator Wanted
Are you an experienced Dental Practice Coordinator who thrives in a fast-paced, patient-centered environment? Do you dream of working in a stunning location known for its natural beauty, wellness focus, and vibrant community?
Our private dental practice in Sedona, Arizona is looking for a motivated, full-time Practice Coordinator to support our team and help us deliver exceptional care to every patient who walks through our doors.
Why Join Us?
Work in one of the most beautiful places in the country - Sedona's red rock views are just the beginning
Competitive salary, 401K eligible, and bonus eligibility
Real opportunities for professional growth and skill development
Supportive, team -oriented culture where your contributions truly matter
What You'll Do:
Coordinate and optimize the daily scheduled to ensure smooth patient flow and a positive experience
Support financial coordination tasks such as accounts receivable, patient billing, and insurance communication
Follow up with patients to ensure completion of recommended treatment and continued hygiene care
Collaborate with the team to help the practice meet goals and maintain a high standard of service
Assist with daily administrative operations to keep the practice running efficiently
Maintain a positive, professional presence while ensuring office protocols and standards are followed
If you are a detail-oriented, proactive team player ready to bring your organizational and patient care skills to a practice that values excellence, teamwork, and community - you may be the perfect fit for our Sedona team!
Apply today and make a meaningful impact in one of Arizona's most inspiring communities!
Medical Front Office
Medical receptionist job in Prescott Valley, AZ
NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country.
At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success.
What we are looking for
NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority.
Responsibilities
Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to:
* Obtain personal and insurance data from the patient and inputs information into EMR system.
* Monitors the flow of patients, including placing patients into rooms as needed.
* Completes all necessary insurance forms for registration to ensure proper reimbursement from payors.
* Prepares daily deposit, reconciliation, and daily statistical information.
* Ensures an adequate stock of front office supplies and proper functioning of equipment.
* Answers telephone utilizing quality customer service skills.
* Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare.
* Manages patient appointments scheduled via the NextCare website
* Notifies back office immediately of any urgent medical concerns a patient may be experiencing
* Educates patients on services offered by NextCare for their current or next visit
* Promptly notifies the Clinic Manager of any patient or employee safety concerns.
How you will make an impact
The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum.
Essential Education, Experience and Skills:
Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired
Benefits:
NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.
Patient Coordinator
Medical receptionist job in Camp Verde, AZ
The Patient Coordinator is the primary person responsible for providing exceptional patient care and ensuring optimal operational flow. The Patient Coordinator will welcome patients into the practice, schedule patients, verify and submit insurance, and work with the patients through options to ensure they can receive prescribed treatment plans. The incumbent reports to the Area Manager and will have 5-10 years customer service experience. This is a non-exempt position. Essential Functions
Deliver exceptional customer service to ImmediaDent patients while maintaining efficient flow of practice operations.
Discuss treatment plans with patients and work through financial arrangements to ensure they can get the treatment they need.
Schedule follow-up visits with ImmediaDent practitioners.
Maintain responsibility for the accuracy and confidentiality of patients' electronic and paper records.
Schedule patients according to prescribed protocol, balancing walk-in patients and those with appointments, keeping operational capacity in mind.
Verify patient level of insurance coverage, assist patients in determining payment options, and prepare claims for insured patients.
Collect and post patient payments and ensure strict adherence to cash management procedures.
Ensure comfort and cleanliness of reception and office areas.
Foster team spirit by actively participating and contributing to daily huddles and team meetings.
Support Practice Manager/Area Manager and clinical team with assigned tasks.
Minimum Qualifications
2-5 years proven exceptional customer service experience
High School Diploma/GED required
Some college coursework preferred
Self-motivated with the willingness to exceed patient expectations
Demonstrated adaptability and flexibility with changes in workload
Ability to work in a fast paced environment while maintaining a positive attitude
Strong oral and written communication skills
Previous experience using computers (Word, Excel, and dental software is a plus)
Must be willing to work flexible shifts including weekends