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Medical receptionist jobs in Raleigh, NC - 260 jobs

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Medical Receptionist
Patient Service Coordinator
Front Desk Coordinator
Medical Records Clerk
Patient Care Representative
Patient Service Specialist
Registration Specialist
Patient Care Coordinator
Front Office Coordinator
Veterinary Receptionist
  • Medical Receptionist - NE Raleigh

    Deerfield Management Companies 4.4company rating

    Medical receptionist job in Raleigh, NC

    Discover a rewarding career path with Avance Care - where innovation meets compassion. Avance Care is growing fast, with 35 practice locations across the Triangle (Raleigh-Durham-Chapel Hill), the Charlotte Region, and Wilmington, NC - and we're looking for passionate individuals to grow with us. As one of North Carolina's largest independent primary care networks, we're redefining healthcare by delivering comprehensive, compassionate services that support the physical, mental, and emotional well-being of our patients. Step into a vital role at the front lines of care. As a Front Desk team member, you'll be the first point of contact for our patients - creating a warm, welcoming environment and ensuring a smooth, supportive experience from check-in to check-out. This is a full-time role involving 12-hour weekday shifts and a rotating weekend schedule. Our clinic operates in a busy, fast-paced environment, and we seek a candidate who thrives under such conditions. We offer a comprehensive benefits package available on the first of the month following 30 days of employment. Selected Responsibilities: Meet, greet, and assist patients promptly, efficiently, and in a professional manner Set up new patients and update current patients' information in the EMR system Schedule and reschedule appointments, as well as coordinate walk-in patients Answer phone calls promptly and relay messages when necessary Maintain the front desk and reception area in an organized, orderly fashion Collect co-payments, deductibles, and co-insurances Process referrals and provide complete and accurate referral information to our patients Balance cash register and ensure all credit payments are accurate Explain fees, services, and policies Candidates should preferably bring a related degree and with at least one year of Medical Front Desk experience. Other Priorities: Strong verbal and written communication Ability to maintain confidentiality and integrity Growth mindset Flexibility and resilience If you are excited to join a growing organization focused on changing the way healthcare is delivered to patients in North Carolina, please submit your resume. All offers of employment are contingent upon the successful completion of a background check and drug screen. Avance Care provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to religion, race, creed, color, sex, sexual orientation, gender identification, alienage or citizenship status, national origin, age, marital status, pregnancy, disability, veteran or military status, predisposing genetic characteristics or any other characteristic protected by applicable federal, state or local law.
    $31k-36k yearly est. Auto-Apply 5d ago
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  • Medical Record Clerk

    Us Tech Solutions 4.4company rating

    Medical receptionist job in Durham, NC

    USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Job Title : Medical Record Clerk JOB ID- : (14809) Location : Durham, NC 27713 Duration : (at first 1+ month contract) Qualifications: Candidate will need to have experience indexing medical records and scanning. This is a special short term project. Must be able to stand long periods of time and able to lift up to 50 lbs. Thanks ,Asma. Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-36k yearly est. 60d+ ago
  • Patient Care Coordinator

    Results Physiotherapy 3.9company rating

    Medical receptionist job in Chapel Hill, NC

    Results Physiotherapy, a brand partner of Upstream Rehabilitation, is looking for a Patient Care Coordinator to join our team in Chapel Hill, NC! Are you looking for a position in a growing organization where you can make a significant impact on the lives of others? What is a Patient Care Coordinator? A Patient Care Coordinator is an entry-level office role that is responsible for maintaining pleasant and consistent daily operations of the clinic. Our Patient Care Coordinators have excellent customer service skills. Patient Care Coordinators learn new things - a lot! The Patient Care Coordinator multitasks in multiple computer programs each day. A day in the life of a Patient Care Coordinator: Greets everyone who enters the clinic in a friendly and welcoming manner. Schedules new referrals received by fax or by telephone from patients, physician offices. Verifies insurance coverage for patients. Collects patient payments. Maintains an orderly and organized front office workspace. Other duties as assigned. Fulltime positions include: Annual paid Charity Day to give back to a cause meaningful to you Medical, Dental, Vision, Life, Short-Term and Long-Term Disability Insurance 3-week Paid Time Off plus paid holidays 401K + company match Position Summary: The Patient Care Coordinator - I (PCC-I) supports clinic growth through excellence in execution of the practice management role and patient intake processes. This individual will work in collaboration with the Clinic Director (CD) to carry out efficient clinic procedures. The PCC-I position is responsible for supporting the mission, vision, and values of Upstream Rehabilitation. Responsibilities: Core responsibilities Collect all money due at the time of service Convert referrals into evaluations Schedule patient visits Customer Service Create an inviting clinic atmosphere. Make all welcome calls Monitor and influence arrival rate through creation of a great customer experience Practice Management Manage schedule efficiently Manage document routing Manage personal overtime Manage non-clinical documentation Manage deposits Manage caseload, D/C candidate, progress note, and insurance reporting Monitor clinic inventory Training o Attend any required training with the Territory Field Trainers (TFT) for Raintree and other business process updates. Complete quarterly compliance training. Qualifications: High School Diploma or equivalent Communication skills - must be able to relate well to Business Office and Field leadership Ability to multitask, organizational detail, ability to meet deadlines, work with little to no supervision As a member of a team, must possess efficient time management and presentation skills Physical Requirements: This position is subject to inside environmental conditions: protections from weather conditions but not necessarily from temperature changes; exposed to noise consistent with indoor environment. This is a full-time position operating within normal business hours Monday through Friday, with an expectation of minimum of 40 hours per week; May be required to attend special events some evenings and weekends, or work additional hours as needed. This position is subject to sedentary work. Constantly sits, with ability to interchange with standing as needed. Constantly communicates with associates, must be able to hear and speak to accurately exchange information in these situations. Frequently operates a computer and other office equipment such as printers, phone, keyboard, mouse and copy machines using gross and fine manipulation. Constantly uses repetitive motions to type. Must be able to constantly view computer screen (near acuity) and read items on screen. Must have ability to comprehend information provided, use judgement to appropriately respond in various situations. Occasionally walks, stands, pushes or pulls 0-20 lbs., lifts 0-20 lbs. from floor to waist; carries, pushes, and pulls 0-20 lbs. Rarely crawls, crouches, kneels, stoops, climbs stairs or ladders, reaches above shoulder height, lifts under 10 lbs. from waist to shoulder. This job description is not an all-inclusive list of all duties that may be required of the incumbent and is subject to change at any time with or without notice. Incumbents must be able to perform the essential functions of the position satisfactorily and that, if requested, reasonable accommodations may be made to enable associates with disabilities to perform the essential functions of their job, absent undue hardship. Please do not contact the clinic directly. Follow @Lifeatupstream on Instagram, and check out our LinkedIn company page to learn more about what it's like to be part of the #upstreamfamily. CLICK HERE TO LEARN EVEN MORE ABOUT UPSTREAM
    $21k-32k yearly est. Auto-Apply 9d ago
  • Patient Care Representative I

    Goodvets

    Medical receptionist job in Cary, NC

    GoodVets is a nationwide network of modern animal hospitals, co-owned with local veterinarians who are passionate about delivering gold-standard care. We sit at the intersection of quality-first medicine and people-first culture, providing a supportive, growth-minded environment for our teams-and unparalleled service for today's pet parents. As a Veterinary Assistant, you are an essential part of our clinical team, supporting doctors and technicians in delivering excellent care while ensuring that our hospital environment is clean, well-stocked, and welcoming. Your attention to detail, compassion for animals, and strong work ethic contribute directly to the experience of every pet and client. This is more than a support role-it's a hands-on opportunity to grow your skills, contribute meaningfully, and be a part of a collaborative, high-performing team. Maintain clean, organized exam rooms, kennels, and treatment areas Feed, walk, bathe, and monitor hospitalized and boarding patients Safely restrain animals for exams, treatments, and procedures Collect and label samples for diagnostic testing Prepare surgical and exam rooms, including sterilization of instruments and equipment Observe and report signs of illness, distress, or abnormal behavior Keep exam and treatment areas fully stocked with necessary supplies Assist with medication dispensing and ensure accurate patient records Support technicians in prepping patients for surgery, imaging, and diagnostics Stand, walk, and move throughout the hospital for extended periods; lift and carry up to 50 lbs Work safely around anesthesia, radiation, and potential exposure to infectious diseases Previous experience in animal care or veterinary setting (preferred) A compassionate, team-first attitude and strong communication skills Ability to multitask and stay organized in a fast-paced environment Flexibility to work evenings, weekends, and holidays A proactive mindset with a desire to learn and grow professionally Comprehensive Benefits Package: Medical, dental, and vision insurance to keep you and your family well-plus flexible spending options and disability coverage 401(k) with a Company Match: A retirement plan that helps you plan ahead, with matching contributions to support your long-term goals Generous Paid Time Off: Paid holidays, vacation days, and personal time to help you recharge and maintain a healthy work-life balance Employee Discounts: Significant savings on veterinary care and products for your own pets at any GoodVets location A Culture that Values You: Join a team that leads with empathy, prioritizes collaboration, and celebrates each other's wins-big and small At GoodVets, you're not just a technician-you're a vital part of redefining the veterinary experience. Apply today and let's build something exceptional-together.
    $30k-39k yearly est. Auto-Apply 60d+ ago
  • PRN Medical Receptionist

    American Family Care Southpoint 3.8company rating

    Medical receptionist job in Durham, NC

    Benefits/Perks Great small business work environment Flexible scheduling Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $17.00 - $19.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $17-19 hourly Auto-Apply 60d+ ago
  • Patient Services Coordinator

    Mindpath Care Centers

    Medical receptionist job in Raleigh, NC

    [NM1] The Patient Services Coordinator (PSC) Float serves as the main administrative contact for both patients and clinicians at their assigned center to ensure that the center runs smoothly daily. The PSC will provide excellent clinician and patient support in a pleasant working environment that embodies our core values: ICARE-Integrity, Community, Accountability, Results, Enthusiasm. A detailed description of role responsibilities is outlined below. Administrative Responsibilities: Telephone management: Answer incoming phone calls, assist caller with all requests, connect with other departments when necessary, retrieve and process voice mails, relay all messages to appropriate individuals [LF2] within 1 business day Learn, become proficient, and utilize all MPCC systems (AMD, MEND, PETAL, Five9, Company Portal) Maintain the center environment to ensure clinician, patient, and shared spaces are used appropriately and kept clean Adhere to the Missed Visit Report SOP responsibilities as outlined Adhere to the Medical Records Policies and Procedures responsibilities as outlined Coordinate lunches with pharmaceutical representatives and Center Directors on the center calendar Order center and clinical supplies [NM3] [LF4] [NM5] Maintain current stock of clinician appointment cards Check email and respond to received emails and Teams messages Attend all meetings and training as assigned Responsibilities to Clinicians: Task clinician messages that need their attention (non-medication patient questions) using the SBAR communication format[LF6] Forward all-important patient or referring clinician correspondence to the clinician in a timely manner Task MST messages that need their attention (medication-related questions) [BC7] Process and send out pharmacogenetic testing [BC8] [NM9] [BC10] Process and send out drug screens Administer computerized testing for patients and upload results (CNS-VS and Qb) Confirm that Center calendar is current with team member time off requests Patient Responsibilities: Greet patients professionally and respectfully upon entering [LF11] by adhering to the MPCC Service Excellence Standards Check-in patients and ensure clinician is notified of patient's arrival Obtain all new patient paperwork, a copy of a photo ID and insurance card (front and back) < OR> Confirm each patient's demographic information at each visit (insurance, address, phone number, email) Collect the patient's payment for DOS, existing balance and any other payment required. Upload patient notes, information, etc. into the patient's charts in AMD Notify Prior Authorization department of any requests and follow up as needed Prepare, scan, transmit letters and/or documentation as needed Manage waitlist for patients requesting a sooner appointment Schedule and reschedule appointments as necessary Requirements for Position: Travel to different locations and act as additional coverage as needed Excellent communication skills, both verbal and written Organized with an ability to multi-task Ability to maintain a calm and professional demeanor in potentially stressful situations. Ability to problem solve At least 1 - 2 years working in an office setting (preferably medical) Proficient computer and software skills
    $28k-40k yearly est. Auto-Apply 60d+ ago
  • Medical Office Specialist

    Opportunitiesconcentra

    Medical receptionist job in Raleigh, NC

    Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Patient Service Specialist performs complex administrative duties including but not limited to patient registration, patient scheduling, providing excellent customer service to clients, and management of multi-line phone system. This role requires a general knowledge of various systems and/or procedures. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Responsibilities Greet patients and visitors Communicate wait times to patients and direct them accordingly Obtain authorization, as needed, to process patients for services Check in patients using appropriate patient management system Explain all required forms to patients and ensure proper completion of all paperwork Answer incoming telephone lines and direct the caller accordingly Contact patients regarding appointment reminders, rescheduling, or cancellations. Check out patients in appropriate patient management system and distribute records File paperwork, medical records, and correspondence Maintain inventory of office supplies and printed forms Manage dissemination of all paperwork to outside parties including non-injury, custody, and control forms Follow HIPAA guidelines and safety rules Attend center staff meetings Participate in initial and ongoing training as required Complete processing of patient referrals including accurate checkout, paperwork processing, patient education, and communication with Client Support Group Assist Center Operations Director or other leader in managing daily administrative functions Assist in maintaining a neat, clean, and orderly appearance throughout the facility Use employer reporting tool to scan and distribute employer results and paperwork Review clinician transcriptions and enter applicable charges via internal charge entry system. Perform some medical assistant duties such as breath alcohol tests, drug screens, TB skin test reads and/or other duties as assigned/approved by medical leadership This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience 6 months to 1 year Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other employees Demonstrated ability to maintain working relationship with all levels of employees Demonstrated excellent customer service skills Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook and entry of data into various systems/applications Ability to perform all aspects of front office operations Drive to achieve or exceed established service standards Additional Data 401(k) Retirement Plan with Employer Match Medical, Vision, Prescription, Telehealth, & Dental Plans Life & Disability Insurance Paid Time Off & Extended Illness Days Offered Colleague Referral Bonus Program Tuition Reimbursement Commuter Benefits Dependent Care Spending Account Employee Discounts This job requires access to confidential and critical information, requiring ongoing discretion and secure information management. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation. Concentra is an equal opportunity employer that prohibits discrimination, and will make decisions regarding employment opportunities, including hiring, promotion and advancement, without regard to the following characteristics: race, color, national origin, religious beliefs, sex (including pregnancy), age, disability, sexual orientation, gender identity, citizenship status, military status, marital status, genetic information, or any other basis protected by federal, state or local fair employment practice laws
    $26k-34k yearly est. Auto-Apply 7d ago
  • Front Desk Coordinator

    IVX Health

    Medical receptionist job in Raleigh, NC

    Healthcare Front Desk Coordinator Full Time | Monday-Friday | Day Shift | Infusion Center-Based We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. What You'll Do Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days What We're Looking For 1-3 years of front desk or administrative experience in a medical or healthcare setting High School Diploma or GED required Strong understanding of insurance verification, billing basics, and the patient intake process Proficiency in EHR/EMR systems and scheduling software Knowledge of medical terminology and patient-facing protocols Exceptional customer service and communication skills Ability to multitask in a fast-paced environment while staying organized and accurate Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows Why You'll Love IVX Health We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find: Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays Supportive Culture: Work with a compassionate, values-driven team Professional Growth: Tuition reimbursement, CEU access, and development opportunities Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment.
    $26k-34k yearly est. Auto-Apply 60d+ ago
  • Patient Services Technician Specialist/ Phlebotomist

    Mindlance 4.6company rating

    Medical receptionist job in Graham, NC

    Exhibit proficiency in all of the following: blood collection by venipuncture and capillary technique from patients of all age groups, urine drug screen collections, paternity collections, breath/saliva alcohol testing, LCM/Cyber Tools, TestCup, pediatric blood collections, difficult draws (patients in mental retardation facilities, long-term care facilities, drug rehabilitation facilities, prisons, psychiatric facilities, or similar facilities). Additional Information For any queries please call me back @ ************ Thank you,
    $33k-38k yearly est. 5h ago
  • Medical Switchboard & Patient Services Coordinator

    Monash IVF Group Ltd.

    Medical receptionist job in Clayton, NC

    Leading the future of reproductive care At Monash IVF we're trying to change the way society thinks and acts in relation to their fertility. We're removing stigmas, empowering people to make better decisions and to act earlier. Ultimately, we are trying to improve everyone's chance of having a family. That's why it's so important that the people we select to join our team are genuinely compassionate and caring, and truly want to make a difference. If this sounds like you, read on. Monash IVF Group values each and every one of our employees. Leading the evolution of care also means caring for our people. We ensure all employees feel included, supported and valued. Being part of the Monash IVF Group gives you access to many benefits. * Your professional growth truly matters to us - we're dedicated to supporting you with meaningful development opportunities, guidance, and a commitment to your success. You will have access to participate in an Annual Mentor Program, as well as a Learning & Development Framework that supports your professional goals. * We deeply care about our employees' physical and mental well-being, as well as work-life balance, fostering a supportive environment where you feel valued, heard, and empowered to thrive both personally and professionally. Enjoy access to CU Health Employee Assistance program and Fitness Passport gym membership! * As part of our commitment to you, we offer 12 weeks paid parental leave and exclusive discounts on MIVFG fertility and ultrasound services, providing you with the support you need during life's important moments. * As a Nationally Accredited RTO, M Group Reproductive Healthcare Institute, you will be empowered with the skills and nationally recognized qualifications to unlock new opportunities and reach your full potential. About the role: This is an exciting opportunity for a proactive and compassionate individual who thrives in a fast-paced, patient-focused environment. As the primary point of contact on our phone switchboard, you will play a critical role in managing incoming calls, directing inquiries, and ensuring patients receive timely and accurate information. Your professionalism and empathy will set the tone for an exceptional patient experience. In addition to managing calls, you will provide support across all areas of patient services, contributing to smooth clinic operations. What you'll be doing: * Operate the clinic's phone switchboard as the first point of contact for all patient calls * Triage and respond to incoming calls promptly and professionally, directing inquiries to the appropriate team * Assist patients with bookings, appointment changes, and general inquiries over the phone * Provide accurate information regarding clinic services and processes * Support patient services by performing administrative tasks, including data entry into the patient management system * Assist with reception duties when required, welcoming patients and ensuring a positive experience * Process medical billing and payments in line with clinic policies * Collaborate with internal clinical teams to ensure seamless communication and patient care * Maintain a strong focus on delivering a best-in-class experience for all patients and stakeholders Ideally you will bring the role: * Outstanding phone etiquette and communication skills, with the ability to manage high call volumes professionally and compassionately * Strong administrative skills with exceptional attention to detail * Exceptional computer and IT skills, including proficiency in Microsoft Office Suite * Ability to remain calm under pressure and multitask effectively in a fast-paced environment * Excellent interpersonal abilities, with a patient-focused and empathetic approach * Confidence in handling patient inquiries and providing accurate information over the phone * Ability to work cohesively within a multi-disciplinary team * Superior time management skills and organizational ability * Experience in healthcare administration or medical billing (preferred) * Familiarity with patient management systems and billing software (desirable) * Flexibility to work across multiple clinic locations * Commitment to applying the 5E patient experience principles - Empathy, Entrust, Engage, Empower, Expectation * A willingness to embrace the Monash IVF Group principles - Care, Collaborate, Communicate, Commitment, Create Why work with us? * At Monash IVF, we are more than just a workplace - we are a passionate and innovative community dedicated to empowering individuals and making a real difference in the world of fertility. Our state-of-the-art facilities provide an inspiring environment where cutting-edge technology meets compassionate care. * We believe in fostering a culture of continuous growth and development, offering extensive learning and development opportunities, and our hybrid working model provides the flexibility you need to maintain a healthy work-life balance, while still being a part of a vibrant and fun team. * This is more than just a job - it's an opportunity to join a dynamic and supportive environment. If you're passionate about people and ready to make an impact, we'd love to hear from you! If you're ready to join the brave leaders of reproductive care, please apply now. Closing Date: Friday 30 January 2026 (unless filled prior) Lara Shmidel People and Culture Business Partner ***************************** All personal information received by us from you or about you will be stored, used and disclosed by us in accordance with our Privacy of Your Information Policy.
    $28k-40k yearly est. 14d ago
  • Part-time Front Office Coordinator

    Watson Companies 3.5company rating

    Medical receptionist job in Chapel Hill, NC

    Join the iT Family as Our Director of First Impressions (Front Office Coordinator) - Chapel Hill Are you ready to be the most important person our patients interact with? Integrative Therapies is a locally-owned physical therapy and wellness business dedicated to providing world-class care and a 5-star client experience in North Carolina for over 25 years. We're not just looking for a receptionist; we're seeking a Director of First Impressions-the ultimate Servant Leader who will anchor our Chapel Hill clinic. If you thrive in a high-performing, values-based culture and are driven by a Service First mindset, this is your chance to shine. This position reports directly to the Clinic Director and is essential to our mission to positively impact lives. What You'll Do: Your Key Role in Delivering Excellence This role is about much more than administrative tasks-it's about embodying our Growth Mindset and creating an Amazing and welcoming environment that sets the tone for unmatched care. You will be the front-line champion for a well-executed patient care process. Be the Face of iT: Create the positive first impressions and provide the outstanding customer service that makes us the provider of choice. Master the Schedule (Schedule Tetris!): Strategically manage our web-based scheduling system to maximize appointments, aiming for our goal of a 90% patient arrival rate by using our "clinic convenience and service" principles. Financial & Compliance Expert: Collect and accurately document patient payments, verify insurance benefits, handle weekly bank deposits, and ensure strict adherence to HIPAA regulations for all protected health information. Communication Hub: Maintain professional correspondence via a multi-line phone system, email, and fax, acting as the primary coordinator between patients, clinical staff, and administrative teams. Operational Excellence: Maintain the order and organization of the front office, demonstrating knowledge of our operating procedures and commitment to improving processes and systems. What You'll Bring: Skills and Values We hire based on our Core Values and look for people who are eager, helpful, communicative, and listening. Required: A true Serve Others focus: putting our patients and company first and genuinely enjoying helping others ahead of ourselves. Demonstrated Enthusiasm and a relentlessly positive attitude. Highly proficient computer and organizational skills. Excellent verbal and written communication. Preferred: Experience (1+ year strongly preferred) in a customer service or medical office administration role. Knowledge of medical office procedures, including a web-based EMR platform (like our cutting-edge, AI-driven EMR). Familiarity with medical coding, insurance verification, and third-party payer processes. Compensation and Details We are committed to investing in our people! This is an opportunity for continual growth in your competence and a chance to truly Level-Up Our Team. Pay Rate: $16 - $18 per hour, depending on experience. Schedule: Part-time, Monday-Friday, between the hours of 8:00 AM-5:00 PM. Location: In-person at our Chapel Hill, NC 27514 office. (Reliable commute or planned relocation required.) This position is a part of the Watson Companies family. We look forward to meeting you!
    $16-18 hourly Auto-Apply 55d ago
  • Veterinary Receptionist Part-Time

    Alliance Animal Health 4.3company rating

    Medical receptionist job in Clayton, NC

    Plantation Park Animal Hospital is a full-service hospital with innovative and progressive treatment options, including digital X-ray, low level therapy laser, full in-house CBC, and chemistry, chemotherapy, chiropractic, surgical suite and specialize in canine reproduction. Our hospital is open Mondays - Fridays, 8am-6pm, with 2 late nights a week. Mondays and Thursdays are open until 8pm, to help clients with after work urgent vet appointments. We encourage a great balance of work and family by not being open on the weekends. We have great support staff, including several tenured registered veterinary technicians, 30-minute appointments, dedicated lunches, and a positive working environment and culture. * No On-Call or After-Hours Emergencies * No Saturday or Sunday hours * Competitive Salary Our practice is located in Clayton, NC, a city which is projected to be one of the fastest-growing cities over the next ten years, and in fact is considered the #1 place to live in NC! Located close to Raleigh, living in Clayton will provide you with a small suburban feel while having easy access to the hustle and bustle of city life. Not only is our town growing quickly, but it is one of the safest communities to raise a family in the state! Only a 40-minute drive from the Raleigh-Durham International Airport (RDU) means simple and painless traveling. Not to mention, Clayton is within an hour's drive to Chapel Hill and Durham, North Carolina which are other big cities in the area. You'll find plenty of dining and entertainment options along with a cool downtown district, newly renovated buildings, museums, and cultural festivals. Whether you love soaking up the sun at the beach or hiking in the mountains, living here means that you will get the best of both worlds. Our city is only a two-hour drive to Wilmington, NC, and a three-and-a-half-hour drive to The Outer Banks and only a four-hour drive to Asheville, NC to visit the Great Smokey Mountains and the Blue Ridge Mountains. For families with school-aged children or for students seeking higher education opportunities, living here will mean only the best in education and learning. We're known for our above-average public schools in Johnston County and access to some of the best top-rated colleges and universities in the state of North Carolina. If you're a "foodie", Clayton is also known serving up all of the most iconic foods found in North Carolina, and the craft beer scene is a popular favorite of locals as well! We take pride in our active lifestyle and community, and there is an abundance of outdoor activities and parks to enjoy To learn more about us click here. Position type: PRN (as needed)- with potential of PT/FT as we grow Schedule: This position is 6-10 hours per week, primarily on Mondays and Thursdays, with the possibility of an additional day during the week Job Description Job duties include, but are not limited to: Maintain the visual appeal or the hospital reception area, greet and welcome clients and patients, answer questions and triage client concerns, answer calls or emails and direct to the appropriate party for resolution, schedule appointments to maximize efficiency and daily flow, check in and check out clients and process payments. Our receptionists offer friendly emotional support in a compassionate and discreet manner during times of need to our clients and must be comfortable with various medical outcomes. Must be able to withstand unpleasant odors and noises. May be exposed to bites, scratches, animal waste and potentially contagious diseases. Whether you're looking to just be a master of your role or trying to grow into that next career move, you'll have opportunities through a variety of virtual and hands on, interactive training and continuing development. Qualifications We're looking for: * Experienced Receptionist with a minimum of 1-year veterinary experience preferred * Compassionate, Calm, Team Player, Multi-Tasker and Strong Communicator * Highly organized and possess computer skills * Self-starter with the desire to continue to advance your knowledge and skillset. Additional Information Position type: PRN (as needed)- with potential of PT/FT as we grow Schedule: This position is 6-10 hours per week, primarily on Mondays and Thursdays, with the possibility of an additional day during the week We offer our staff: * Comprehensive Benefits for Full Time team (health, dental, vision, liability, 401k & 401K matching program, life & supplemental insurance, HSA, & FSA) * Employee Assistance Program * Paid Vacation and Sick Time for ALL Employees * Paid Bereavement Program * Paid Parental Leave Program * Competitive Compensation * Continuing Education Allowance (applies to licensed/registered/certified roles) * Tuition Assistance Program * Access to a CVA/CVT/CVPM Partnership through Penn Foster * Career Development Opportunities * Referral Bonus Program for most positions! * Holiday Pay * *Hiring eligibility may be contingent to a candidate authorizing and completing a satisfactory background check. * Note - some benefits may only be available to or vary slightly for full-time employment status vs part-time status. For additional details including our full equal opportunity statement, texting/outreach communication authorization, physical requirements of the job and more, please visit ************************************************************
    $24k-29k yearly est. 39d ago
  • Assc Patient Care Coord

    Allmed Staffing Inc.

    Medical receptionist job in Hillsborough, NC

    Job Description Patient Care Coordinator Type: Contract-to-Hire Schedule: Monday-Friday, Business Hours The Patient Care Coordinator serves as the primary point of contact for patients, ensuring a smooth and positive front-office experience. This role manages daily reception activities, patient registration, scheduling, and customer service while supporting efficient clinic operations. Key Responsibilities Greet, check in, and check out patients and visitors in a professional, courteous manner Schedule appointments and maintain accurate patient records in the practice management system Collect payments and address patient questions or concerns Deliver exceptional customer service across phone, email, and patient portals Manage front-desk workflow, correspondence, and administrative tasks Build and maintain positive relationships with referral sources and internal teams De-escalate patient concerns and provide appropriate assistance and support Ensure confidentiality and full HIPAA compliance at all times Maintain accurate documentation and filing systems Collaborate effectively with multiple departments Work independently and as part of a team in a fast-paced environment Remain flexible and perform additional duties as assigned
    $30k-39k yearly est. 7d ago
  • Medical Receptionist

    Integrated Dermatology 3.8company rating

    Medical receptionist job in Sanford, NC

    Integrated Dermatology is a leading national dermatology practice that acquires and partners with dermatology practices across the United States. The culture at ID is a reflection of its people. Our environment is filled with hard-working, dynamic individuals who come together to ensure the success of our partner dermatologists. Job Description Perform check in and check out duties, including taking payments, scheduling return appointments, updating referral information for VA and TriCare patients, update insurance, demographic information, and patient forms Answer multiline phone, direct calls to appropriate parties, scheduling appointments for current and new patients. New patient scheduling includes creating a patient account, inputting, and verifying insurance and referral information. The position is for our Pittsboro office with the ability to travel to Lillington and Sanford if coverage is needed in those locations Monday - Thursday. Working in Sanford on Fridays. Assists with billing support as needed Qualifications Interpersonal and Service Skills: Conveys a warm, caring, and approachable demeanor. Always displays respect toward others. Ability to anticipate and meet the needs of patients and their families. Self-Motivated Communication: Listens openly and clearly conveys messages and information; writes clearly using appropriate grammar, symbols, and medical terminology; able to interpret and understand documentation of others. Teamwork: Works effectively with others to accomplish objectives and goals. Always offers assistance to others in need throughout the office. Goal Oriented: Appropriately optimistic and inspiring, influencing others to act on their own behalf or for the broader good of the group. Age and Culturally Specific Care: Able to adjust instruction education to meet the patient's age and cultural background. Job Type: Full-time Pay rate for this position is $17+/hr Education: High School or Associate Degree Additional Information All your information will be kept confidential according to EEO guidelines
    $17 hourly 6h ago
  • Registration Specialist - Continuing Education

    Nash Community College 4.3company rating

    Medical receptionist job in Rocky Mount, NC

    Responsible for serving as the initial contact and representative for Continuing Education. Must be cordial, cooperative, and neat in appearance at all times. * Responsible for assisting all inquiries by phone, visitation, or email by giving information or directing individuals to the necessary location and/or person. * Perform clerical duties as assigned by the Continuing Education Registrar. * Prepare and maintain changes to the Continuing Education Schedule booklet each semester including compiling, designing, and proofing class data. * Responsible for pre-registration of Continuing Education classes. * Register, collect, verify and forward monies collected during registration to the Business Office. * Maintain the Continuing Education weekly and weekend class schedule through the Google calendar. * Inform the switchboard of all locations for activities scheduled by the department. * Contact students if class is canceled, document roster and forward refund forms to the business office. * Maintain front desk forms printed including but not limited to registration forms, campus maps, TABE Test Referral forms, fax cover sheets, and class supplies list. * Coordinate continuing education night duty work schedule. * Maintain inventory for department office supplies and order when needed. * Coordinate departmental functions and meetings. * Review and revise annually the continuing education information for college catalog, and college calendar. * Create and maintain class files from the Continuing Education Schedule booklet. * Send Departmental emails when a class is full, canceled and/or when changes occur. * Maintain lists of student names/numbers for when classes are added or advertised. * Distribute departmental mail. * Input requisitions in E-Procurement System. * Notarize student forms for College and Career Readiness, Business Office and HR Forms for employees. * Shred credit card payment numbers and student information when no longer needed. * Reserve rooms in google calendar. * Input company sponsorships and student registrations and post payments. * Revise class information sheets and continuing education forms. * Maintain copier, fax, printer machines with paper and toner and empty shredder. * Mail Continuing Education schedule/class information requested by the public. * Maintain the Continuing Education Bulletin Board. * Distance Learning Assistant for ED2GO. * Participate in professional development activities provided by NCC. * Participate in College events and activities. * Maintain regular and consistent on-site attendance during normal hours of college operations in fulfillment of duties not inconsistent with the expectations for full-time employees and College policies and procedures. * Initiate and answer telephone calls and video conference calls. * Perform duties as assigned which will contribute to the efficient and effective operation of NCC. * Serve on various committees as assigned. * Participate in and support ongoing assessment, planning and evaluation to improve student learning. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Employees may request reasonable accommodation(s) if necessary to perform the essential functions of the job. * Maintain stationary position, sitting or standing, for extended periods of time. * Operate a computer and other office productivity machinery. * Ability to maintain files in file cabinets. * Occasionally lift, move, transport, install, or remove items weighing up to 15 pounds. * The ability to communicate information so that others understand. * The ability to observe details. A minimum of a high school diploma required. Proficiency with Microsoft Office software.Associate's Degree in Business Administration or Office Administration from a regionally accredited institution with 2 years relevant experience preferred. Notary Public preferred.
    $25k-31k yearly est. 12d ago
  • Patient Services Coordinator

    First Choice Community Health Centers 4.2company rating

    Medical receptionist job in Lillington, NC

    Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner. Coordinate/Assist patients' transportation coordination in timely manner. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment. Take phone messages, as needed, and distribute them to appropriate personnel. Assist patients complete necessary forms. Work at different FCCHC locations as needed. Ensure timely delivery of outside mail and communication. Cover front desk/call center vacancies as needed. Other duties as assigned.
    $30k-38k yearly est. Auto-Apply 60d+ ago
  • Medical Record Clerk

    Us Tech Solutions 4.4company rating

    Medical receptionist job in Durham, NC

    USTECH is a global firm providing a wide-range of talent on-demand and total workforce solutions. Through the USTECH Talent Network of 100% company-owned and managed offices, we provide highly-skilled professionals whose education, skills and experience are vetted and matched to your unique hiring needs, work environment and company requirements. Our 24x7 global service delivery drives time and cost out of any recruiting and staffing process (15-30% cost reduction in most cases) across all of our services and solutions, providing you with the talent you need on-demand when, where and how you need it. Job Description Job Title : Medical Record Clerk JOB ID- : (14809) Location : Durham, NC 27713 Duration : (at first 1+ month contract) Qualifications: Candidate will need to have experience indexing medical records and scanning. This is a special short term project. Must be able to stand long periods of time and able to lift up to 50 lbs. Thanks , Asma. Additional Information All your information will be kept confidential according to EEO guidelines.
    $29k-36k yearly est. 5h ago
  • Front Desk Coordinator

    IVX Health

    Medical receptionist job in Knightdale, NC

    Healthcare Front Desk Coordinator Full Time | Monday-Friday | Day Shift | Infusion Center-Based We're looking for a Front Desk Coordinator with more than just a friendly face - we're looking for a calm, capable operations pro who's ready to help redefine the patient experience from the moment someone walks through our doors. This is a high-impact, patient-facing role where your attention to detail, healthcare expertise, and ownership mindset make all the difference. From managing appointment scheduling and verifying insurance to setting the tone for each visit, you'll be a key part of what makes IVX Health feel exceptional. About the Role As a Front Desk Coordinator, you'll play a critical role in shaping the care experience for our patients. This Monday-Friday, regular business hours role involves providing exceptional service as the first point of contact while supporting the daily operations of our infusion centers. From managing schedules to maintaining patient records, your work will ensure that our centers run smoothly and our patients feel valued. What You'll Do Lead First Impressions - Greet patients with warmth and professionalism, answering phones and supporting visitors with confidence and care Manage Scheduling and Coordination - Schedule, reschedule, and confirm appointments, ensuring all pre-visit requirements and authorizations are in place Ensure Operational Excellence - Verify patient insurance, update demographic information, and collect copays with accuracy and integrity Collaborate with Clinical Teams - Coordinate patient flow and communicate clearly with nursing staff to ensure a smooth and safe experience Maintain an Inviting Space - Keep the front desk and reception area organized and stocked, maintaining a welcoming, polished environment Support Across Centers - Flex as needed to support other centers within your market during staff absences, openings, or higher-volume days What We're Looking For 1-3 years of front desk or administrative experience in a medical or healthcare setting High School Diploma or GED required Strong understanding of insurance verification, billing basics, and the patient intake process Proficiency in EHR/EMR systems and scheduling software Knowledge of medical terminology and patient-facing protocols Exceptional customer service and communication skills Ability to multitask in a fast-paced environment while staying organized and accurate Quick learning agility-you adapt fast, absorb new processes quickly, and stay ahead of the curve Adaptable and dependable, with a willingness to support multiple centers and adjust to evolving workflows Why You'll Love IVX Health We're not just redefining care for our patients - we're redefining it for our teams, too. When you join IVX, you'll find: Predictable Hours: Monday-Friday, regular business hours with rotating Saturdays Supportive Culture: Work with a compassionate, values-driven team Professional Growth: Tuition reimbursement, CEU access, and development opportunities Comprehensive Benefits: Medical, dental, vision, 401(k) match, disability, and more Life-Friendly Perks: Paid volunteer time, wellness support, and family-building benefits About IVX Health IVX Health is a national provider of infusion and injection therapy for individuals managing chronic conditions like Rheumatoid Arthritis, Crohn's Disease, and Multiple Sclerosis. We're transforming the way care is delivered with a focus on patient comfort and convenience. Our commitment to exceptional care extends to our employees as well-we empower our team to thrive while living our core values: Be Kind, Do What's Right, Never Settle, Make It Happen, and Enjoy the Ride. Our Mission: To improve the lives of those we care for by redefining the care experience Our Vision: To be the nation's preferred destination for pharmaceutical care of complex chronic conditions Our Commitment: To deliver an unmatched care experience with a foundation in world class service and clinical excellence Benefits We Offer Comprehensive Healthcare - Medical, dental, and vision coverage, including prescription drug plans and telemedicine services. Flexible Savings Options - Choose from Health Savings Accounts (HSA) and Health Reimbursement Arrangements (HRA) to manage healthcare costs. Supplemental Protection - Accident, critical illness, and hospital indemnity plans to provide additional financial security. Dependent Care FSA - Pre-tax savings for eligible childcare and dependent care expenses. 401(k) Retirement Plan - Secure your future with a competitive company match. Disability Coverage - Voluntary short-term and long-term disability plans to protect your income. Fertility and Family Support - Resources and benefits designed to support fertility care and family planning. Life and AD&D Insurance - Financial protection for you and your loved ones. Counseling and Wellness Support - Free resources to support emotional, physical, and financial well-being. Education Assistance - Tuition reimbursement and certification support to help you grow in your career. Continuing Education - Access to a CEU library for ongoing professional development. Charitable Giving and Volunteer Program - Matched donations and paid volunteer time off to support causes you care about. Employee Referral Bonus - Earn rewards for helping us find top talent. Note: Benefits may vary by employment type. Contact HR for details on eligibility and coverage. EEO STATEMENT IVX Health is proud to be an Equal Opportunity Employer. We value diversity and are committed to creating an inclusive environment for all employees. IVX Health wants to have the best available people in every job, and we make employment decisions on the basis of business needs, job requirements, individual qualifications, and merit. Equal employment opportunities are provided to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, pregnancy, national origin, military and veteran status, age, physical or mental disability, genetic characteristic, reproductive health decisions, family or parental status, or any other legally protected category in accordance with applicable federal, state, or local laws. IVX Health prohibits discrimination, harassment, or retaliation of any kind based on any of these characteristics. Equal employment opportunity will be extended to all persons in all aspects of the employer-employee relationship and all terms and conditions of employment, including, but not limited to, hiring, training, promotion, discipline, compensation benefits, and separation of employment. Privacy Policy
    $26k-34k yearly est. Auto-Apply 19h ago
  • Medical Receptionist

    American Family Care Sanford 3.8company rating

    Medical receptionist job in Sanford, NC

    Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.
    $25k-30k yearly est. Auto-Apply 60d+ ago
  • Patient Services Coordinator

    First Choice Community Health Centers 4.2company rating

    Medical receptionist job in Lillington, NC

    Job Description Patient Service Coordinator (PSC) serves as the primary and initial point of contact for patients and healthcare providers within the clinic. PSC is responsible for assisting in closing clinical gaps in care and ensuring smooth transition in care. ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Other duties may be assigned. Greet patients in a timely, cheerful, and respectful manner and provide full attention to ensure quality customer services. Provide outreach by providing general services information to new patients. Assist new patients with completing New Patients packet and Sliding Fee Discount program forms. Follow up with Billing department of Sliding Fee Discount packets and notify patients of final eligibility determination. Reschedule patients as needed and assist with referrals and communication with external resources to address patients' needs in a timely manner. Coordinate/Assist patients' transportation coordination in timely manner. Support clinical team to assist patients more efficiently with medical questions, using designated templates and protocols and send do clinical team for response. Serves as a liaison between patients and medical staff by communicating as needed with physicians and other health care professionals to clarify diagnoses or obtain additional information. Ensure related reports, labs, and demographics are sent to outside facilities prior to their appointment. Take phone messages, as needed, and distribute them to appropriate personnel. Assist patients complete necessary forms. Work at different FCCHC locations as needed. Ensure timely delivery of outside mail and communication. Cover front desk/call center vacancies as needed. Other duties as assigned. Powered by JazzHR 3XoFL2wIwM
    $30k-38k yearly est. 7d ago

Learn more about medical receptionist jobs

How much does a medical receptionist earn in Raleigh, NC?

The average medical receptionist in Raleigh, NC earns between $25,000 and $39,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.

Average medical receptionist salary in Raleigh, NC

$31,000

What are the biggest employers of Medical Receptionists in Raleigh, NC?

The biggest employers of Medical Receptionists in Raleigh, NC are:
  1. American Family Care
  2. Deerfield Management
  3. Solantic Corporation
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