Medical receptionist jobs in Rialto, CA - 1,228 jobs
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Medical Receptionist
Front Desk Coordinator
Medical Records Clerk
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Front Office Coordinator
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Office Receptionist
Patient Service Representative
Scheduling Specialist
Front Desk Receptionist
Medical Records Specialist
Us Tech Solutions 4.4
Medical receptionist job in Whittier, CA
Shift/Schedule: Onsite, M-F 8am-4:30pm.
This position processes health information under the direction of the HIM Director or designated supervisor. This position is responsible for coordinating physician medical record completion and the quantitative analysis of all medical record patient types based upon standards established by Title 22, CIHQ, Conditions of Participation and the Medical Staff Rules and Regulations.
Responsibilities:
Safeguards and preserves the confidentiality of patient's protected health information in accordance with State and Federal (HIPAA) regulatory requirements, hospital, and departmental policies.
Ensures a safe patient environment and adherence to safety practices per policy.
With consideration to age, employee utilizes the approved process to resolve biophysical, psychological, educational, and environmental needs of patient/significant other when administering care.
Notifies physicians of medical records requiring their completion in accordance with Medical Staff Bylaws, Rules and Regulations, Title 22, and Center for Improvement in Healthcare Quality (CIHQ) and all other applicable regulatory agencies. Maintains documentation of the notifications.
Administers all medical staff guidelines as it pertains to the medical record completion, uniformly and consistently among all members of the medical staff. May perform daily counts of number of records pending completion using the computer-generated reports. Monitors unsigned and refused electronic orders, tasks, and documents.
Retrieves incomplete records and/or assists physicians on a one-to-one basis in completing their records electronically.
Activates temporary suspension of medical staff privileges when records are not completed in a timely manner. Communicates suspension information to other departments per Health Information Management Department procedures. Maintains documentation of days on suspension to fulfill mandated reporting requirements and Medical Staff reappointment/credentialing needs.
Analyzes and re-analyzes incomplete paper and electronic medical records to assure the completeness of information. Updates chart tracking system to reflect the current status of the incomplete record.
Scans loose filing into the ChartMaxx System.
Utilizes ChartMaxx to accomplish deficiency analysis and reporting.
Adheres to daily productivity standards provided in separate documentation.
Oversees all incomplete medical record activities and functions.
Assists physicians with record completion issues and escalates them if resolution cannot be achieved in a timely manner.
Completes a RLDatix Incident Report for any potential compensable event identified during the record review or completion process.
Conducts record review function with established criteria and provides data to Director or designated supervisor.
Able to perform basic eScription1 monitoring, pending and look up functions
Operates the office equipment normally used in the routines of daily work, such as photocopy machine, facsimile (FAX) equipment, computers, scanners, and telephones.
Must be able to communicate effectively with all ages of customers served.
Abides by and strongly enforces all compliance requirements and policies and performs his/her responsibilities in an ethical manner consistent with the organization's values.
Experience:
3-5 years of Medical Record experience in an acute care setting
Previous experience with electronic health record applications
Skills:
Medical Record documents. Able to categorize forms/documents within the medical record. Physician chart completion and chart deficiency analysis
Basic keyboarding skills. Typing speed of 35 wpm
Must be knowledgeable of medical terminology and familiarity with computers. Must be detailed oriented, self-motivated
Ability to withstand the pressure of continual deadlines and receipt of work with variable requirements
Ability to use standard office equipment including computers, photocopy, facsimile (FAX) and scanners
Knowledge of Title 22, CIHQ, Conditions of Participation, Medical Staff Bylaws and Medical Staff Rules and Regulations.
Education:
High School Diploma/GED
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit ************************
US Tech Solutions is an Equal Opportunity Employer.All qualified applicants will receive consideration for employment without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Recruiter's detail:
Name: Vivek Kumar
Email: **********************************
Internal ID: 26-01166
$32k-39k yearly est. 2d ago
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Patient Registry Representative
Hydrogen Group
Medical receptionist job in Irvine, CA
Title: Patient Registry Representative
Schedule: Standard Office Hours
Duration: 6-Month Contract
Pay Range: $19.00 - $23.50/hr
The Patient Registry Representative is responsible for collecting, reviewing, entering, and verifying patient registry data. This role supports data accuracy, regulatory compliance, and efficient processing of patient and event information.
Key Responsibilities:
Data Collection & Processing
Sort and organize incoming mail by date and priority.
Prepare data records for entry into internal systems.
Perform data entry and verification of Implant Patient Registry (IPR) data.
Review and evaluate patient and event information received.
Gather additional information as needed to determine whether events should be forwarded to the Complaint Department.
Stakeholder Communication
Collect missing or incomplete information from external contacts, including hospital staff and physician offices.
Respond to and address basic patient registry inquiries in a professional manner.
Quality & Process Support
Ensure accuracy, completeness, and compliance of entered data.
Maintain confidentiality of sensitive patient information.
Participate in departmental projects and identify potential process improvement opportunities for supervisor review.
Required Skills & Qualifications
Technical & Functional Skills
Ability to type at least 55 words per minute with accuracy.
Proficiency with computers and Microsoft Office Suite.
Basic knowledge of complaint handling, HIPAA, and GDP regulations.
Core Competencies
Strong written and verbal communication skills.
Excellent attention to detail and organizational skills.
Strong problem-solving abilities.
Ability to manage confidential information with discretion.
Capability to work effectively in a fast-paced environment.
Ability to work collaboratively in team and cross-functional settings.
Professional, tactful approach when providing feedback or interacting with internal stakeholders.
Education & Experience
Associate's Degree or equivalent in a related field.
2-4 years of relevant experience required.
$19-23.5 hourly 4d ago
Medical Records Clerk
Managed Staffing, Inc. 4.4
Medical receptionist job in Downey, CA
Job Title: Medical Records Specialist / Health Information Management Technician
This position processes health information under the direction of the HIM Director or designated supervisor. This position is responsible for coordinating physician medical record completion and the quantitative analysis of all medical record patient types based upon standards established by Title 22, CIHQ, Conditions of Participation and the Medical Staff Rules and Regulations.
SPECIFIC SKILLS NEEDED
Demonstrates knowledge of the following:
Medical Record documents
Physician chart completion and chart deficiency analysis
Basic keyboarding skills
Must be knowledgeable of medical terminology and familiarity with computers
Typing speed of 35 wpm
Able to categorize forms/documents within the medical record
Must be detailed oriented, self-motivated
Ability to withstand the pressure of continual deadlines and receipt of work with variable requirements
Ability to concentrate and maintain accuracy despite frequent interruptions
Ability to be courteous, tactful, and cooperative throughout the workday
Ability to use standard office equipment including computers, photocopy, facsimile (FAX) and scanners
Knowledge of Title 22, CIHQ, Conditions of Participation, Medical Staff Bylaws and Medical Staff Rules and Regulations.
EDUCATION/EXPERIENCE/TRAINING
Required:
Knowledgeable of Windows Software
3-5 years of Medical Record experience in an acute care setting
Previous experience with electronic health record applications
Preferred:
High School graduate or equivalent
Knowledge of physician record completion and HIPAA
Knowledge of medical terminology
$30k-37k yearly est. 2d ago
Patient Registration Representative
Talentburst, An Inc. 5000 Company 4.0
Medical receptionist job in Irvine, CA
Representative, Patient Registry
Duration: 6+ months contract with high possibilities of extension/conversion
The main function of a patient registry representative is to gather patient data for entry and perform verification of entered data
Key responsibilities:
• Sort and organize incoming mail by date
• Prepare data records for entry in system
• Collect missing information from external customers including hospital staff and doctor offices
• Review and evaluate patient and event information received, may gather additional data to determine if event should be forward to the Complaint Department.
• Perform data entry of implant patient registry (IPR) data
• Perform verification of IPR data
• Respond and answer basic patient registry questions
• Participate in projects and may identify potential improvement opportunities to optimize process for Supervisor review
Additional Skills:
• Ability to type 55 wpm accurately
• Good computer skills including usage of MS Office Suite
• Good written and verbal communication and interpersonal relationship skills
• Basic knowledge and understanding of complaint, HIPAA, and GDP regulations
• Good problem-solving skills
• Ability to manage confidential information with discretion
• Strict attention to detail
• Ability to interact professionally with internal customers
• Ability to work in a fast paced environment
• Must be able to work in a team environment, including inter-departmental teams
• Ability to provide feedback in a professional, direct, and tactful manner
Education and Experience:
• Associate's Degree or equivalent in related field
• 2-4 years of experience required
The Office Receptionist serves as the first point of contact for employees, guests, and vendors at the onsite office location. This role supports daily front-desk, office operations, and administrative activities to help ensure smooth day-to-day operations.
This position is employed through a third-party payroll provider and assigned to work onsite at the company's office.
Payroll, benefits, and employment administration are managed by the third-party employer.
The ideal candidate is highly organized, detail-oriented, and able to manage multiple priorities in a fast-paced office environment.
Key Responsibilities
Front Desk & Visitor Management
Greeting and assist visitors, candidates, and vendors in a professional and courteous manner
Manage visitor sign-in, issue badges, and coordinate meeting room access
Answer and route incoming calls, emails, and general inquiries
Office Operations & Facility Support
Monitor and help maintain office cleanliness, organization, and safety standards
Coordinate with building management, maintenance teams, and service providers for facility-related needs
Assist with scheduling repairs, cleaning services, and building access requests
Support upkeep of meeting rooms, common areas, and shared office equipment (e.g., printers, copiers)
Purchasing, Inventory & Supplies
Manage ordering and inventory of office supplies, kitchen items, snacks, and beverages
Conduct regular inventory checks to ensure adequate stock levels
Coordinate with vendors on orders, deliveries, and issue resolution
Administrative & Business Support
Submit invoices, vendor bills, and expense documentation for processing
Provide administrative support for employee travel requests and documentation
Assist with onboarding coordination, including preparing workspaces, equipment, and welcome materials
Serve as a general administrative support resource for onsite office needs
Events & Onsite Support
Provide onsite support for meetings, workshops, company events, and visiting staff
Coordinate catering, room setup, materials, and logistics
Support planning for small celebrations, holiday events, and team activities
Mail, Shipping & Logistics
Manage incoming and outgoing mail, packages, and courier services
Coordinate shipments, returns, and other logistics requests
Qualifications
1-3 years of experience in office administration, receptionist, or similar roles
Bilingual preferred (English and Chinese) to support communication with vendors and stakeholders
Strong organizational skills with high attention to detail
Excellent interpersonal and communication skills
Ability to multitask and remain composed in a dynamic office environment
Reliable, proactive, and able to work independently
$32k-42k yearly est. 4d ago
Front Office Coordinator
Partners Professional
Medical receptionist job in Santa Ana, CA
Job Title: Office Coordinator
Position Type: Full-Time, 100% Onsite, M-F 7am-4pm
Pay: $20.00 - $22.00/hr. D.O.E.
Seeking an experienced Office Coordinator to provide general office support with a variety of clerical activities and related tasks. This person will be the face of the company, greeting
visitors and ensuring smooth communication both internally and externally.
Essential Job Functions:
Answer and route incoming calls; greet and direct visitors
Handle mail, packages, and office supply management
Maintain a clean, organized, and efficient office environment
Support general clerical duties (copying, filing, faxing, etc.)
Process cash/credit transactions and prepare basic reports
Supervise and assist front desk staff as needed
Serve as liaison for maintenance, shipping, and vendor needs
Perform other duties and work overtime as required
Qualifications:
3+years minimum of previous office, receptionist, or customer service experience
Proficient in Microsoft Office (Excel, Word, Outlook)
Strong communication, organization, and multitasking skills
Dependable, professional, and able to work independently
High School diploma or GED required
$20-22 hourly 1d ago
Medical Receptionist
Ent Surgical Associates 3.3
Medical receptionist job in Glendale, CA
We are seeking a professional and personable Medical Front Desk Receptionist to be the first point of contact for our patients. This role is essential in creating a welcoming environment while ensuring smooth daily operations of the front office. The ideal candidate will have strong communication skills, attention to detail, the ability to multitask in a fast-paced medical setting and a passion for patient-centered care.
Responsibilities:
· Greet patients and visitors in a warm, professional manner.
· Answer, screen, and route incoming phone calls.
· Schedule, confirm, and update patient appointments.
· Check patients in and out, ensuring all necessary forms and information are collected.
· Verify and update patient demographics.
· Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
· Collect co-pays, payments, and provide receipts.
· Coordinate with the back office staff for timely and effective patient care.
· Maintain the front desk area in a clean and organized manner.
· Assist with patient inquiries regarding office procedures, policies, and services.
· Communicate effectively with medical staff to ensure smooth patient flow.
· Handle sensitive patient information in compliance with HIPAA regulations.
· Perform general office duties including scanning, faxing, filing, and data entry.
· Maintain a clean, stocked, and safe clinical environment
· Other tasks as assigned
Qualifications:
· High school diploma or equivalent (required)
· Bachelor's degree (preferred)
· Minimum of 1 year experience in a clinical setting (preferred)
· Bilingual proficiency in English and Armenian or Spanish (preferred)
· Strong interpersonal, communication, and organizational skills
· Proficient typing and basic computer application skills
Compensation:
· Competitive hourly pay based on experience and skills.
· $21-$25/hr
$21-25 hourly 2d ago
Registration Clerk
Teksystems 4.4
Medical receptionist job in Orange, CA
*Registration Clerk (AM & PM Shifts) Well-Known Hospital* * * *Job Category: *Registrar / Patient Service Representative *Placement Type: *Contract-to-Hire *Pay Rate: *$24/hr. *About the Role: *We are seeking a compassionate, serviceoriented *Registration Clerks* to support the Emergency Department (PM) and Outpatient Department (AM). These clerks serve as the first point of contact for patients and visitors, ensuring a smooth and professional registration experience in a fastpaced hospital environment. If you are empathetic, punctual, eager to learn, and committed to patient care, this is an excellent opportunity to grow your healthcare career.* *
*Available Shifts: Outpatient Department - Day Shift (2 openings)*
* Variable start times between *8:30 AM - 11:00 AM*
*Emergency Department - Night Shift (2 openings)*
* Start times: *7:00 PM / 7:30 PM / 8:00 PM*
* Key Responsibilities*
* Register patients quickly and accurately upon arrival
* Collect and verify demographics, insurance information, consent forms, and authorizations
* Provide empathetic, professional customer service to patients in distress
* Collaborate closely with nurses, physicians, EMTs, and administrative teams
* Push and maneuver a computeronwheels workstation throughout the ER
* Run required reports, complete selfpay processes, and audit accounts for insurance and copay accuracy
* Follow department workflows based on insurance type, outofstate needs, and special circumstances
* Maintain accuracy, confidentiality, and compliance with hospital policies
* Adapt to a dynamic, fastpaced, and often chaotic ER environment
*Required Skills (MustHaves)*
* Strong customer service with genuine empathy
* Professional, punctual, reliable, and composed
* Teamoriented and confident communicator
* Ability to multitask in a busy, highvolume environment
* Comfortable working around trauma situations, blood, critical injuries, and behavioral health cases
* Comfortable being on your feet and moving equipment
*Preferred Skills (NicetoHaves)*
* Previous hospital or clinical experience
* Familiarity with EMR systems, insurance verification, or patient registration
* Medical Assistant or Nursing education helpful
* Strong attention to detail and dataentry accuracy
*Work Environment*
* Fastpaced ER and outpatient areas
* High patient volume with varied, often urgent needs
* Collaborative team environment alongside RNs, physicians, EMTs, transport staff, and firefighters
* Must be comfortable with traumacenter exposure, including critical incidents and diverse patient populations* *
*What Makes This Opportunity Unique*
* Highly structured training with dedicated support
* Careeradvancing entry into hospital operations and patient access
* Meaningful, handson experience serving patients in vulnerable moments
* Opportunity for longterm growth within the healthcare system
*Job Type & Location*This is a Contract to Hire position based out of Orange, CA 92868.
*Pay and Benefits*The pay range for this position is $24.00 - $24.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
* Medical, dental & vision
* Critical Illness, Accident, and Hospital
* 401(k) Retirement Plan - Pre-tax and Roth post-tax contributions available
* Life Insurance (Voluntary Life & AD&D for the employee and dependents)
* Short and long-term disability
* Health Spending Account (HSA)
* Transportation benefits
* Employee Assistance Program
* Time Off/Leave (PTO, Vacation or Sick Leave)
*Workplace Type*This is a fully onsite position in Orange,CA 92868.
*Application Deadline*This position is anticipated to close on Jan 27, 2026.
h4>About TEKsystems:
We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company.
The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
About TEKsystems and TEKsystems Global Services
We're a leading provider of business and technology services. We accelerate business transformation for our customers. Our expertise in strategy, design, execution and operations unlocks business value through a range of solutions. We're a team of 80,000 strong, working with over 6,000 customers, including 80% of the Fortune 500 across North America, Europe and Asia, who partner with us for our scale, full-stack capabilities and speed. We're strategic thinkers, hands-on collaborators, helping customers capitalize on change and master the momentum of technology. We're building tomorrow by delivering business outcomes and making positive impacts in our global communities. TEKsystems and TEKsystems Global Services are Allegis Group companies. Learn more at TEKsystems.com.
The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
$24-24 hourly 2d ago
Front Office Assistant
Temporary Staffing Professionals
Medical receptionist job in San Juan Capistrano, CA
We are hiring for a great client on-site in San Juan Capistrano seeking a Front Office Assistant / Fiscal Clerk for a one-month contract assignment. This role is ideal for someone who is highly customer-service focused and comfortable working in a front-counter, public-facing environment.
Key Responsibilities:
Serve as the front counter point of contact, assisting members of the public in a professional and courteous manner
Support business licensing and billing functions, including receiving and processing payments
Answer incoming phone calls, respond to inquiries, and route calls as appropriate
Perform general administrative and clerical duties, including data entry and document processing
Provide accurate information while maintaining confidentiality and attention to detail
Qualifications:
Prior experience in a customer-facing clerical, fiscal, or administrative role
Strong customer service and communication skills; must be comfortable interacting with the public
Experience handling payments, billing, or cashiering is highly preferred
Proficient with basic computer systems and office software
Reliable, professional, and able to learn quickly in a fast-paced environment
Bachelors Degree preferred
$31k-40k yearly est. 4d ago
Patient Care Coordinator
Amen Clinics, Inc., a Medical Corporation 4.1
Medical receptionist job in Costa Mesa, CA
The Patient Care Coordinator (PCC) is responsible to assist the Clinic Director and Psychiatrists with administrative and operational tasks to ensure each patient has a smooth and professional experience with Amen Clinics. The PCC focuses on customer service, fosters open communication, and keeps their assigned doctor organized and current on patient needs. The PCC is part of a high energy team that focuses on patient health and wellness and ensures that all patient and team interactions are positive and productive.
Essential Duties and Responsibilities:
Greets, checks-in and checks-out patients
Handles new and existing patient inquiries
Ensures patient Electronic Medical Records (EMR) and correspondence are accurate and up-to-date in the EMR system and makes updates as needed and appropriate
Collects and posts patient payments
Answers phone calls and emails relaying information and requests accurately and delivering messages as needed
Schedules, reschedules and cancels patient appointments
Provides support to their assigned doctor and assists other PCCs as needed
Provides supplement and nutraceutical information to patients and answers questions as needed
Respects patient confidentiality with a thorough understanding of the HIPAA/HITECH laws
Qualifications and Requirements:
High School Diploma required; Completed college coursework, Medical Assistant Certificate or Associate's Degree preferred
A minimum of 2 years professional experience in a clinic or medical practice required
Knowledge, Skills and Abilities:
Knowledge of general clinic or medical practice processes
Basic/Intermediate computer skills with a willingness to learn our intake and patient care systems
Strong verbal/written communication and listening skills; including excellent impersonal skills and telephone communication
Excellent organizational and time management skills
Ability to identify and resolve problems
Ability to effectively organize and prioritize tasks in order to complete assignments within the time allotted and maintain standard workflow
Ability to establish and maintain effective working relationships with patients, medical staff, and coworkers
Ability to maintain confidentiality of sensitive and protected patient information
Ability to work effectively as a team player and provide superior customer service to all staff and leadership
Dress Code Requirements :
Black (Brand - BarcoOne) scrubs are to be worn Monday thru Thursday
Employee will receive 4 tops and 4 bottoms (they can choose the style) upon hire
Company will purchase one additional set at employee's annual work anniversary
Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Frequent sitting for long periods of time
Frequent typing and viewing of computer screen
Frequent use of hand and fingers with machines, such as computer, copier, fax machine, scanner and telephone
Frequent hearing, listening and speaking by telephone and in person
Occasionally required to stand, walk, reach with hands and arms, stoop or bend
Occasionally required to lift objects up to 15lbs. with ability to lift multiple times per day
Work Environment:
The work environment described here are representative of those that an employee encounters white performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Work indoors in temperature-controlled environment
The noise level is usually moderate with occasional outbursts from patients during treatment
$37k-47k yearly est. Auto-Apply 60d+ ago
Scheduling Specialist
Alignment Healthcare 4.7
Medical receptionist job in Orange, CA
Alignment Health is breaking the mold in conventional health care, committed to serving seniors and those who need it most: the chronically ill and frail. It takes an entire team of passionate and caring people, united in our mission to put the senior first. We have built a team of talented and experienced people who are passionate about transforming the lives of the seniors we serve. In this fast-growing company, you will find ample room for growth and innovation alongside the Alignment Health community. Working at Alignment Health provides an opportunity to do work that really matters, not only changing lives but saving them. Together.
The Scheduling Specialist provides outreach and support to ensure all our eligible members have access to the care they deserve around our available Clinical/Patient Programs. Assists in navigating our members through the different programs they may be eligible and assists in scheduling them for what best suits their needs. Navigates with our members every step of the way to ensure they are never alone in their healthcare journey. Utilizes excellent customer service measures and understand the meaningful contribution the team makes to our members' healthcare outcomes.
Job Duties/Responsibilities:
1. Serves as a “subject matter expert” in the clinical programs that our members may be eligible for. This includes being knowledgeable in procedures, scheduling for Health Assessments, protocols, benefits, services, and any other necessary information to resolve member issues and inquiries.
2. Conducts member outreach phone calls and/or receiving inbound phone calls within the department's goal timeframe; manage to the member's communication preferences as possible, which may include time of day, channel, and language; utilize interpreter service as needed.
3. Collaborates with our partners - including but not limited to other departments, Member Services, and Clinical Departments - to facilitate the member experience.
4. Identifies members targeted for care gaps and other campaigns, and connect members to programs or services when appropriate; analyze available programs, determine program eligibility, and connect member to appropriate provider or vendor
5. Responsible for real-time documentation and timely wrap-up to support outcomes reporting in all systems/applications as required; must enter member demographics and information with accuracy and attention to detail, i.e. feel responsibility for the quality of our organizational data
6. Responsible for meeting or exceeding individual and team goals, and for submitting activity reports in the format and frequency required
7. Excels in customer service and contributes to a culture of going “above and beyond” to ensure the highest level of member satisfaction.
8. Other duties as assigned.
Job Requirements:
Experience:
• Required: Minimum 1 year of call center experience helping members navigate access to care through Medicare Advantage or HMO, including referrals and authorizations.
• Preferred: Experience in Clinical setting in managing provider schedules. Experience helping members navigate their Medicare Advantage benefits including medical, prescription drug, and supplemental benefits. Call Center experience in welcome/onboarding, appointment scheduling, retention, sales, or other health care/health plan related programs; and/or inbound call center experience that indicates a higher level of problem-solving such as escalation or resolution
Education:
• Required: High School Diploma or GED.
• Preferred: College courses
Training:
• Required:
• Preferred:
Specialized Skills:
• Required:
Ability to communicate positively, professionally and effectively with others; provide leadership, teach and collaborate with others.
Effective written and oral communication skills; ability to establish and maintain a constructive relationship with diverse members, management, employees and vendors;
Language Skills: Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of customers or employees of the organization.
Mathematical Skills: Ability to add and subtract two-digit numbers and to multiply and divide with 10's and 100's. Ability to perform these operations using units of American money and weight measurement, volume, and distance.
Reasoning Skills: Ability to apply common sense understanding to carry out detailed, but un-involved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Computer Skills: Strong computer skills. typing 40+ words per minute.
Problem-Solving Skills: Effective problem solving, organizational and time management skills and ability to work in a fast-paced environment.
• Preferred: Bilingual English/Spanish, or Vietnamese, Chinese (Mandarin), Korean
Licensure:
• Required: None
Other:
• Required: Must be available to work full-time and over-time through the Annual Enrollment Period (Oct-Dec) and Open Enrollment Period (Jan-Mar)
Essential Physical Functions:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
1. While performing the duties of this job, the employee is regularly required to talk or hear. The employee regularly is required to stand, walk, sit, use hand to finger, handle or feel objects, tools, or controls; and reach with hands and arms.
2. The employee frequently lifts and/or moves up to 10 pounds. Specific vision abilities required by this job include close vision and the ability to adjust focus.
Pay Range: $41,600.00 - $57,600.00
Pay range may be based on a number of factors including market location, education, responsibilities, experience, etc.
Alignment Health is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, age, protected veteran status, gender identity, or sexual orientation.
*DISCLAIMER: Please beware of recruitment phishing scams affecting Alignment Health and other employers where individuals receive fraudulent employment-related offers in exchange for money or other sensitive personal information. Please be advised that Alignment Health and its subsidiaries will never ask you for a credit card, send you a check, or ask you for any type of payment as part of consideration for employment with our company. If you feel that you have been the victim of a scam such as this, please report the incident to the Federal Trade Commission at ******************************* If you would like to verify the legitimacy of an email sent by or on behalf of Alignment Health's talent acquisition team, please email ******************.
$41.6k-57.6k yearly Auto-Apply 7d ago
Patient Intake Representative
Mindlance 4.6
Medical receptionist job in Corona, CA
Mindlance is a national recruiting company which partners with many of the leading employers across the country. Feel free to check us out at *************************
Job Description
Perform front desk activities, such as unlocking doors, starting computer, and answering the phone. Greet patient and enter patient health insurance information and collect current or past due payment amount(s). Call physician offices to confirm test orders and file records according to policy.
Additional Information
For any queries please call me @ ************.
$33k-39k yearly est. 60d+ ago
Medical Receptionist
Radnet 4.6
Medical receptionist job in Victorville, CA
Job Description
Responsibilities
Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are
Leading Radiology Forward
. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a
Patient Service Representative
,
you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.
You Will:
Greet and register patients in a friendly and service-oriented manner.
Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation.
Collect and log all co-pays and fees
Answer/transfer incoming phone calls.
Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary.
Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed.
Coordinate with the back-office staff for timely and effective care of patients
Demonstrates competency regarding the need to safeguard patient property and Patient Health Information.
Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements.
Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals.
Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers.
Demonstrates respect for patient boundaries and cultural sensitivities during all interactions.
Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting.
Demonstrates ability to establish, nurture, and maintain cooperative working relationships.
You Are:
Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations
Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues
Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service
To Ensure Success In This Role, You Must Have:
High School Diploma or GED
Intermediate to advanced computer skills
Strong multitasking and communication skills
Experience providing exceptional customer service
Medical terminology knowledge and recent medical/radiology office experience is preferred.
We Offer:
Comprehensive Medical, Dental and Vision coverages.
Health Savings Accounts with employer funding.
Wellness dollars
401(k) Employer Match
Free services at any of our imaging centers for you and your immediate family.
$35k-41k yearly est. 16d ago
Patient Care Coordinator
Specialty Care Rx 4.6
Medical receptionist job in Orange, CA
The Patient Care Coordinator is responsible for providing exceptional customer service to patients, ensuring positive and professional interactions. This role involves managing patient inquiries, supporting therapy compliance, coordinating medication deliveries, and facilitating effective communication between patients, healthcare providers, and internal teams. The Patient Care Coordinator utilizes electronic health records and pharmacy systems to document and manage patient information, ensuring accuracy and continuity of care.
Duties and Responsibilities
Uphold high standards of customer service by ensuring all patient interactions are handled professionally and positively, contributing to patient satisfaction and retention.
Access, update, and maintain accurate patient information using electronic health record (EHR) systems and the CareTend pharmacy system.
Use basic medical terminology to communicate effectively with patients and medical professionals, addressing questions, concerns, and inquiries in a timely manner.
Initiate regular check-ins with patients to ensure they are adhering to their prescribed treatment plans, manage medication refills, and provide ongoing support to maintain therapy compliance.
Coordinate with patients and prescriber offices to schedule medication deliveries, ensuring continuity of therapy and maintaining trusted customer relationships.
Utilize the CareTend pharmacy system to document case activity, patient communications, and correspondence, ensuring the completeness and accuracy of patient records.
Identify and escalate issues involving complex clinical matters to the appropriate clinical team when necessary.
Facilitate communication between patients, prescriber offices, and internal teams by transmitting status updates, triage notifications, and the necessary documentation to support patient therapy compliance.
Other duties as assigned by Supervisor.
Requirements
Strong verbal and written communication skills.
Bilingual Spanish is highly preferred but not required.
Ability to utilize medical terminology to communicate with patients and healthcare professionals.
Excellent organizational skills, with a strong attention to detail.
Proficient in Microsoft Office Suite (Word, Excel, Outlook).
Ability to multi-task and work well under pressure in a fast-paced environment.
Self-motivated and able to work both independently and as part of a team.
Education and Experience Requirements
Experience using electronic health records (EHR) systems.
1+ years of experience in customer service or patient care coordination.
Specialty Pharmacy experience is highly preferred.
IVIG scheduling and care coordination experience is highly preferred.
Experience with CareTend pharmacy system is highly preferred.
Salary Description $23 - $28
$32k-48k yearly est. 60d+ ago
Loan Registration Specialist
Collabera 4.5
Medical receptionist job in Pasadena, CA
Established in 1991, Collabera has been a leader in IT staffing for over 22 years and is one of the largest diversity IT staffing firms in the industry. As a half a billion dollar IT company, with more than 9,000 professionals across 30+ offices, Collabera offers comprehensive, cost-effective IT staffing & IT Services. We provide services to Fortune 500 and mid-size companies to meet their talent needs with high quality IT resources through Staff Augmentation, Global Talent Management, Value Added Services through CLASS (Competency Leveraged Advanced Staffing & Solutions) Permanent Placement Services and Vendor Management Programs.
Collabera recognizes true potential of human capital and provides people the right opportunities for growth and professional excellence. Collabera offers a full range of benefits to its employees including paid vacations, holidays, personal days, Medical, Dental and Vision insurance, 401K retirement savings plan, Life Insurance, Disability Insurance.
Job Description
Contract Duration: 5 months
Pay rate: $17/hr
Ability to clearly read, understand and interpret loan documents. Thorough knowledge of loan accounting/reconciliation of general ledger debits and credits, including research and clearing exceptions on processed transactions. Research and resolve differences on various systems (i.e. interest discrepancies, DDA, wire transfer discrepancies, etc.). Handles a variety of functions (multi-tasking) and/or transactions, including priorities that require immediate attention. Produces error free work. Enters and verifies numeric data from a variety of sources, paper-based and/or electronic, into the loan system of record. Perform miscellaneous duties as assigned. Works under general supervision; typically reports to a supervisor or manager. An expected degree of creativity and latitude is required. Relies on experiences and judgment to plan and accomplish goals to perform a variety of tasks.
Qualifications
Effective communication skills (listening, verbal and written)
Proficient computer skills utilizing mainframe and PC software packages; strong systems orientation
Intermediate accounting skills; excellent teamwork, organization, and admin skills
Multi-tasking, possesses a high degree of attention to detail
Working knowledge of MS Excel, Word, Power-Point with dual screens
Requires at a minimum, a high school diploma or its equivalent, with a minimum of three (3) years of experience in the field of loan administrator/loan processor
Additional Information
To know more about this position, please contact:
Laidiza Gumera
************
*******************************
$17 hourly Easy Apply 60d+ ago
Front Desk Coordinator - Brea, CA
The Joint 4.4
Medical receptionist job in Brea, CA
Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
What we are looking for in YOU and YOUR skillset!
* Pay Range $18-$20/hr Depending on Experience + Bonus
* Driven to climb the company ladder!
* Possess a winning attitude!
* 'Have a high school diploma or equivalent (GED).
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Have strong phone and computer skills.
* Have at least one year of previous Sales Experience.
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Be able to prioritize and perform multiple tasks.
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Work cohesively with others in a fun and fast-paced environment.
* Have a strong customer service orientation and be able to communicate effectively with members and patients.
* Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
* Providing excellent services to members and patients.
* The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
* Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
* Answering phone calls.
* Re-engaging inactive members.
* Staying updated on membership options, packages and promotions.
* Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
* Maintain the cleanliness of the clinic and organization of workspace
* Confident in presenting and selling memberships and visit packages
* Keeping management apprised of member concerns and following manager's policies, procedures, and direction.
* Willingness to learn and grow
* Accepting constructive criticism in a positive manner and using it as a learning tool.
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
$18-20 hourly 30d ago
Dental Front Office
Cajon Dental
Medical receptionist job in Redlands, CA
Job Description
Dental Front Office Needed Redlands, CA (92373)
Our growing group of private practices is seeking an Experienced Dental Front Office team member with 2+ years of experience. We are patient-focused and pride ourselves on creating a unique and superior experience for both our patients and team.
This position is for
Cajon Dental & Centerpoint Dental
with potential to travel to Sunnymead in Moreno Valley.
Cajon Dental - 233 Cajon Street, Redlands, CA 92373
Centerpoint Dental - 33490 Oak Glen Road, Yucaipa, CA 92399
Sunnymead Dental Group - 12900 Perris Blvd, Moreno Valley, CA 92553
Schedule: Full Time
Monday: 9 AM - 6 PM
Tuesday & Thursday: 7 AM - 4 PM
Wednesday: 8 AM - 5 PM
Friday: 7 AM - 1 PM
Compensation & Benefits:
$23-26 per hour, based on experience
401K
Paid Time Off
Continuing Education
Dental
Ideal Candidate Qualifications:
2+ years of dental front office experience
Experience presenting treatment to patients and working with dental insurances
Professional, reliable, and goal-oriented
A positive team player who thrives in a fun and supportive environment
Responsibilities:
Greet patients with warmth and professionalism
Check patients in and out
Answer phones promptly and courteously
Verify dental insurance benefits
Present treatment plans and review financial arrangements with patients
Submit claims electronically to insurance companies
If you're an experienced dental front office professional looking to grow with a supportive and patient-focused team, apply today!
Skills:
General Practice
Open Dental
Claims/Appeals
Insurance
Scheduling
Treatment Planning
Billing
Benefits:
Dental
401k
PTO
Compensation:
$23-$26/hour
$23-26 hourly 6d ago
Dental Front Office Receptionist
Rodney M Collins
Medical receptionist job in Redlands, CA
Job DescriptionBenefits:
401(k)
Health insurance
Paid time off
We are looking to hire a Front Office Receptionist to join our team! You will be responsible for answering the phones, scheduling appointments, collecting payments.
Responsibilities:
Manage records and information
Plan and maintain work facilities
Encourage and improve cross-department internal communication
Perform other office tasks (replenish office supplies, distribute mail, custodial duties, etc.)
Qualifications:
Previous experience in administrative services
Ability to prioritize and multi-task
Previous dental insurance billing experience mandatory
Deadline and detail-oriented
Strong leadership qualities
$32k-41k yearly est. 25d ago
Receptionist/ Front Office
Karrie Chu DDS Inc.
Medical receptionist job in Pasadena, CA
Job DescriptionBenefits:
Dental insurance
Paid time off
Training & development
Our high-end, high-tech dental practice in Pasadena is seeking a Dental Front Office Concierge to join our team! We are a well established practice serving Pasadena and the surrounding areas!
Compensation: $20-28 Dental, Paid Vacation and more
Qualifications
Our ideal candidate has multiple years of experience working in dental office
General Practice
Cosmetic
Insurance
Treatment Planning
OpenDental
Benefits
Compensation: $20-28/hr, Dental, Paid Vacation, and more
Schedule: 32hours per week
Monday, Tuesday Thursday Friday 6:15-3pm Wednesday 8:45 to 5:30pm and one Saturday a month 7:45-1pm
Dental
$20-28/hour
Responsibilities
This role is our main scheduler for our doctors, presents treatment plans and large cases
Candidate must feel comfortable discussing financial arrangements with patients and educating them on desired outcomes
Explain the treatment plan, address patient concerns and answer any questions
Assist the patient in prioritizing the treatment and establish a plan for scheduling and payment
Communicate with all outside and third-party financing companies offered to patients and educate patients on the available outside financing options
Track patient accounts receivable and outstanding balances to ensure timely payment
Perform general office duties and other duties as required
Scheduling
$20-28 hourly 21d ago
Front Desk Coordinator
Marketplace Physical Therapy, Inc.
Medical receptionist job in Riverside, CA
Job DescriptionDescription:
The Patient Care Coordinator is responsible for providing professional and quality customer service. They are also responsible for maintaining workflow efficiency of all front desk administrative tasks. In addition, the role of the care coordinator is to encourage patients in their continuity of care by directing them to attend and complete their recommended set of authorized or prescribed visits.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Greet all patients professionally and enthusiastically.
Maintain a clean and organized workstation.
Check in and marking no-show patients promptly, adhering to the clinic's established grace period.
Schedule out all patient appointments.
Confirm evaluations for the next day.
Work all no-shows daily.
Maintain all schedules, filling in all available appointment times in accordance with the clinics scheduling guidelines.
Collect co-pays using credit cards, debit cards, cash and checks.
Enter co-pays into designated payment systems (WebPT, PayJunction, Quickbooks).
Periodically check the waiting room to ensure no patients are forgotten.
Answer all incoming calls and maintain a consistent intake of call volume.
Complete all incoming voicemails within 24 hours.
Document clear and comprehensive notes of call details in patient charts.
Manage the lost patient log, Payment log, Waitlist, and appointment requests from the website.
Additional duties as assigned.
Requirements:Skills & Qualifications
High School Diploma.
Entry level computer skills.
Strong attention to detail required.
Communicate with all in person/phone inquiries in a professional and welcoming manner. Shows enthusiasm in desire to assist patients/people at hand.
Excellent interpersonal and communication skills, with the ability to empathize and build rapport with potential patients.
Troubleshooting skills with minimal assistance.
Ability to adapt to changing patient needs and effectively address inquiries or concerns.
Effective problem-solving skills including decision making, time management and immediate prioritization of tasks as assigned.
Show initiative, attentiveness and willingness to go above and beyond to assist the patient with their needs and provide appropriate solutions.
Physical Requirements
Sedentary work: Exerting up to 10 pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects, including the human body. Sedentary work involves sitting most of the time. Jobs are sedentary if walking and standing are required only occasionally and all other sedentary criteria are met.
Kneeling: Bending legs at knee to come to a rest on knee or knees.
Crouching: Bending the body downward and forward by bending leg and spine.
Reaching: Extending hand(s) and arm(s) in any direction.
Lifting: Raising objects from a lower to a higher position or moving objects horizontally from position toposition. This factor is important if it occurs to a considerable degree and requires the substantial use of the upper extremities and back muscles
Fingering: Picking, pinching, typing or otherwise working, primarily with fingers rather than with whole hand or arm as in handling.
Grasping: Applying pressure to an object with the fingers and palm
Talking: Expressing or exchanging ideas by means of the spoken word; those activities where detailed or important spoken instructions must be conveyed to other workers accurately, loudly, or quickly
Hearing: Perceiving the nature of sounds at normal speaking levels with or without correction and having the ability to receive detailed information through oral communication and making fine discriminations in sound.
Repetitive motions: Making substantial movements (motions) of the wrists, hands, and/or fingers
How much does a medical receptionist earn in Rialto, CA?
The average medical receptionist in Rialto, CA earns between $30,000 and $46,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.