Medical receptionist jobs in Richland, WA - 26 jobs
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Medical Receptionist
Patient Access Representative
Unit Coordinator
Referral Coordinator
Unit Secretary
Scheduler
Patient Care Coordinator
Front Desk Receptionist
Veterinary Receptionist
Patient Advocate
Medical Office Secretary
Patient Service Specialist
Medical Staff Coordinator
Referral Coordinator
Tri-Cities Community Health 4.4
Medical receptionist job in Pasco, WA
Requirements
Education: High school diploma/GED required.
Experience: Five years administrative experience working in a health care setting and two or more years of managed care experience preferred.
License/Certification: None.
Knowledge/Skills/Abilities: Bilingual (English/Spanish) language skills required. Excellent written & oral communication skills. Basic understanding of medical and insurance terminology. Proficiency with computers and Microsoft products required. Ability to complete assignments with minimal supervision.
Salary Description $20.73-22.89/hour; Up to $26.82/hour
$20.7-22.9 hourly 41d ago
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Construction Scheduler
Balfour Beatty Construction 4.6
Medical receptionist job in Hermiston, OR
Become Part of Our Team As an industry leader Balfour Beatty offers employees a comprehensive benefits package with competitive salaries and more including: * Medical, Dental, Vision and Life Insurance * Health Savings Account * 401(k) with company match
* Flexible Spending Accounts (Dependent & Medical Reimbursement)
* Vacation Time
* Sick Time
* Holidays
* Paid Volunteer time
* Tuition Assistance
* Employee Referral Bonus
Summary
Balfour Beatty Construction is looking for a Scheduler to develop, manage, and analyze project schedules for our construction portfolio. This role is crucial for ensuring projects are completed on time by accurately tracking progress and identifying potential delays.
Core Responsibilities
* Schedule Management: Create, maintain, and update detailed Critical Path Method (CPM) schedules using Primavera P6 or MS Project.
* Progress Monitoring: Track actual progress against the baseline, perform variance analysis, and identify risks to the critical path.
* Risk Mitigation: Develop and propose recovery schedules and mitigation strategies to address delays.
* Reporting: Prepare and distribute regular reports, including progress summaries and look-ahead schedules, to the project team and stakeholders.
* Coordination: Facilitate schedule review meetings and integrate subcontractor schedules into the master plan.
Minimum Qualifications
* Experience: 3+ years in construction scheduling (commercial, industrial, or large-scale projects).
* Software: Expert proficiency in Primavera P6 is required.
* Knowledge: Strong understanding of construction sequencing and CPM scheduling principles.
* Education: Bachelor's degree in Construction Management, Engineering, or relevant field (or equivalent experience).
About us
Balfour Beatty US is an industry-leading provider of general contracting, at-risk construction management and design-build services for public and private sector clients across the nation. Performing heavy civil and vertical construction, our teams build the unique structures and infrastructure that play an important role in how people live, work, learn and play in our communities. Our teammates have an instinctive passion for innovating that is fueled by a relentless curiosity, a drive to employ lean practices and processes and the determination to find a better way. Through Zero Harm, we are challenging the construction industry's assumptions about safety. We believe that no level of harm should come to anyone as a result of our business.
Consistently ranked among the nation's largest building contractors by Engineering News-Record, our US business is a subsidiary of London-based Balfour Beatty plc (LSE: BBY).
Balfour Beatty is an equal opportunity employer that recognizes the value of a diverse workforce. All qualified individuals will receive consideration for employment without regard to race, color, age, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, genetic information, or any other criteria protected by federal, state or local law.
Accessibility: If you need an accommodation as part of the employment process, please contact Human Resources at:
Phone: **************
Email:
$62k-80k yearly est. 49d ago
Bilingual Front Desk Support - Receptionist
Catholic Charities Serving Central Washington
Medical receptionist job in Richland, WA
The Front Desk Support Receptionist is responsible for supporting the agency by delivering efficient and caring service to all callers and clients, ensuring accurate and timely information to staff and completing tasks promptly and professionally.
Responsibilities:
Clerical & Administrative Support
Answers telephone calls and directs messages as needed, following confidentiality and HIPAA protocol at all times
Greets all clients and visitors and directs to appointments and meetings
Maintains an up-to-date staff schedule (on duty, trainings, sick leave)
Handles incoming/outgoing mail, including monthly postage report
Maintains office equipment and supplies (stocking paper, toner, etc.)
Performs front desk opening and closing procedures
Program Support
Check in clients and verify current insurance coverage for each appointment
Collects client payments and issues receipts, recording all payments accurately in the daily log
Sends clinician letters and confirms completion via email
Ensures outpatient forms are well-stocked and rush basket assignments are completed
Client & Staff Interaction
Provides professional, friendly and attentive service to clients and staff
Enforces confidentiality, payment policies, and waiting area rules
Maintains a calm, low-noise reception environment
Demonstrates flexibility to meet evolving needs
Performs other duties as assigned
Qualifications
Job Requirements:
The following requirements are those that are normally required for performance of this position. Any disabled applicant or incumbent who does not meet one or more of the requirements, but who can perform the essential function of the job (with or without reasonable accommodations) shall be deemed to meet these requirements.
Physical Requirements:
This position normally requires the physical demands of sitting, standing, walking, bending, lifting or performing other work requiring low physical exertion, talking and hearing on a regular basis to perform the job requirements. These physical demands are required up to 90% of the time.
Non-Physical Requirements:
Education
High School Diploma or GED required
Experience
Previous clerical or administrative work preferred
Special Skills
Bilingual (English/Spanish) required
Pleasant, professional, welcoming and friendly demeanor with staff and clients
Detail-oriented and able to multi-task in a busy office setting
Proficiency using Microsoft Word
Experienced use of standard office equipment, including copier, fax, answering machine, postage meter, multi-line phone, and calculator
Licensure, Registration, Certification
Valid Washington State driver's license and minimum required liability insurance for WA State
Must be deemed insurable as determined by Catholic Charities liability insurance provider
Employment is conditional upon:
Being cleared by criminal background check and fingerprinting when required
Work Schedule: Monday-Thursday: 9:15am- 6:15pm; Friday: 8:00am - 5:00pm
Wage Range: $19.00-$22.00 per hour, depending on experience
Benefits:
13 paid holidays, 12 days of vacation, 12 days of sick leave per year
Health insurance including medical & prescription coverage, with optional dental and vision insurance plans. Majority of premiums paid by Catholic Charities
Retirement 403(b) Plan: employee contributions commence upon employment; Catholic Charities contributes 2% of monthly income and matches up to 4% of employee contributions following 6 months of employment
Basic Life Insurance paid 100% by Catholic Charities
Flexible Spending Account eligibility following 6 months of employment
Education Assistance Program reimbursing up to $5,250 per year for approved continuing education after 6 months of employment
Additional voluntary insurances including supplemental life, accidental death & dismemberment (AD&D), critical illness, long term disability, accident, and ID theft
Employee Assistance Program includes 3 counseling sessions per year, legal consultations, financial coaching, and other wellbeing tools
Annual longevity awards begin at 5 years of employment
It is the practice of Catholic Charities to ensure equal employment opportunity without discrimination or harassment on the basis of race, color, national origin, sex, age, disability, citizenship status, marital status, creed, genetic predisposition or carrier status, sexual orientation, gender expression, or any other characteristic protected by applicable law. Applicants from underrepresented backgrounds are encouraged to apply. We gladly offer reasonable accommodations to individuals with disabilities to support participation in the hiring process and employment.
$19-22 hourly 11d ago
Unit Secretary
Cottonwood Springs
Medical receptionist job in Kennewick, WA
Job Title: Unit Secretary
Job Type: PRN
Schedule: Days: 7a-7p Hourly Wage: $17.62 - $26.70 per hour
About Us
Trios Health is a 111-bed hospital located in Kennewick, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters
Your experience matters:
At Trios Health, we are committed to empowering and supporting a diverse and determined workforce that can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those in our facilities who interface with and provide care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
Qualifications and requirements: Applicants should possess:
exceptional interpersonal customer service consisting of an outgoing, positive attitude
A critical attribute required of this position is exceptional interpersonal customer service, consisting of an outgoing positive attitude, warm, friendly, joyful demeanor, and the utmost care and respect for our guests, patients, families, customers, and colleagues.
What do we offer:
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
· Shift differential
· Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts
· Competitive paid time off and extended illness bank package for full-time employees
· Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
· Tuition reimbursement, loan assistance, and 401(k) matching
· Employee assistance program, including mental, physical, and financial wellness
· Professional development and growth opportunities
Connect with our Recruiter:
Not ready to complete an application, or have questions? Please get in touch with Hunter Delacruz via email, *****************************.
EEOC Statement “Trios Health is an Equal Opportunity Employer. Trios Health is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
$17.6-26.7 hourly Auto-Apply 1d ago
Unit Care Coordinator (Licensed Practical Nurse/LPN)
Life Care Centers of America 4.5
Medical receptionist job in Kennewick, WA
The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
* Attended an accredited LPN program
* Currently licensed/registered in applicable State. Must maintain an active Licensed Practical/Vocational Nurse (LPN/LVN) license in good standing throughout employment.
* One (1) year geriatric nursing experience preferred
* CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
* Advanced knowledge in field of practice
* Make independent decisions when circumstances warrant such action
* Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
* Implement and interpret the programs, goals, objectives, policies, and procedures of the department
* Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
* Maintains professional working relationships with all associates, vendors, etc.
* Maintains confidentiality of all proprietary and/or confidential information
* Understand and follow company policies including harassment and compliance procedures
* Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
* Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor
* Chart appropriately, accurately, and in a timely manner
* Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being
* Accurately prepare and administer medication as ordered by a physician
* Respond in a leadership capacity to emergency situations related to patient and staff safety
* Coordinate patient care plans and services with RN
* Exhibit excellent customer service and a positive attitude towards patients
* Assist in the evacuation of patients
* Demonstrate dependable, regular attendance
* Concentrate and use reasoning skills and good judgment
* Communicate and function productively on an interdisciplinary team
* Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
* Read, write, speak, and understand the English language
An Equal Opportunity Employer
$36k-49k yearly est. 15d ago
Unit Care Coordinator (Registered Nurse/RN)
Life Care Center of Kennewick 4.6
Medical receptionist job in Kennewick, WA
The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
Nursing diploma (associate's or bachelor's degree in nursing)
Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment.
One (1) year geriatric nursing experience preferred
CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
Advanced knowledge in field of practice
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's
Code of Conduct
and completes mandatory
Code of Conduct
and other appropriate compliance training
Essential Functions
Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor
Chart appropriately, accurately, and in a timely manner
Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being
Accurately prepare and administer medication as ordered by a physician
Respond in a leadership capacity to emergency situations related to patient and staff safety
Coordinate patient care plans and services
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
An Equal Opportunity Employer
$34k-49k yearly est. 17d ago
Health Unit Coordinator - ED HUC/NAC
Lifepoint Hospitals 4.1
Medical receptionist job in Pasco, WA
Job Title: Emergency dept NAC/Health Unit Coordinator - ED HUC/NAC Job Type: FT Hourly Wage: $17.96-$24.55 Schedule: Days About Us Lourdes Medical Center is a 35-bed hospital located in Pasco, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters
Your experience matters: Lourdes Medical Center
At Lourdes Medical Center, we are committed to empowering and supporting a diverse and determined workforce that can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those in our facilities who interface with and provide care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve.
Qualifications and requirements:
A Health Unit Coordinator is an administrative professional responsible for managing the flow of information and clerical tasks within a busy department, ensuring efficient operations and effective communication among the medical team, patients, and families. Key responsibilities include coordinating patient admissions, transfers, and discharges, maintaining and organizing medical records and electronic health records (EHRs), managing unit supplies and equipment, and serving as a central point of communication by answering phones, relaying messages, and scheduling diagnostic tests. This role requires strong organizational, multitasking, critical-thinking, and customer service skills, along with familiarity with medical terminology.
* Key Responsibilities
* Patient Flow & Record Keeping:
* Communication Hub:
* Unit Management:
* Support for Staff:
* Provide clerical and administrative support to nurses and other medical professionals.
* Ensure unit operations run smoothly by managing data and maintaining a clean, orderly work environment.
* Manage and reorder medical supplies and equipment for the unit.
* Schedule diagnostic tests, procedures, and appointments for patients.
* Assist with preparing insurance forms and other administrative documents.
* Answer and screen incoming telephone calls and take messages.
* Relay physician orders, test results, and patient status updates to appropriate staff.
* Act as a go-between for the medical staff, patients, and their families, answering administrative questions.
* Coordinate and document patient admissions, transfers, and discharges.
* Assemble, organize, and maintain patient medical charts and electronic health records (EHRs).
* Record and relay information between patients, families, and the medical team.
Education: High School diploma preferred.
* Current American Heart Association BLS certificate or obtained within 90 days after hire date
* Must be able to work in a stressful environment and take appropriate action.
What do we offer:
Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers:
* Shift differential
* Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts
* Competitive paid time off and extended illness bank package for full-time employees
* Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage
* Tuition reimbursement, loan assistance, and 401(k) matching
* Employee assistance program, including mental, physical, and financial wellness
* Professional development and growth opportunities
Connect with our Recruiter:
Not ready to complete an application, or have questions? Please get in touch with Hunter Delacruz via email, *****************************.
EEOC Statement
"Lourdes Medical Center" is an Equal Opportunity Employer. Lourdes Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment."
$18-24.6 hourly Easy Apply 17d ago
Patient Scheduler
Providence 3.6
Medical receptionist job in Walla Walla, WA
The Scheduling Coordinator's primary and secondary functions include: scheduling for patients, physicians and ancillary departments; departmental communications; greet patients; answer telephones, relaying messages and transferring calls to appropriate staff; collect statistics; maintain and organize departmental files, research and gather new patient records; collect and maintain accurate demographic and insurance billing information on patients resulting in timely reimbursement, daily schedule preparation, prepare and process Release of Information requests. Type and perform any other designated clerical tasks essential for the smooth operation of the department.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence St. Mary Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Shift Details: Per diem, Day shift.
Preferred Qualifications:
Secretarial experience in a medical setting.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities. Accepting a new position at another facility that is part of the Providence family of organizations may change your current benefits. Changes in benefits, including paid time-off, happen for various reasons. These reasons can include changes of Legal Employer, FTE, Union, location, time-off plan policies, availability of health and welfare benefit plan offerings, and other various reasons.
$35k-62k yearly est. Auto-Apply 4d ago
Patient Access Representative II - CHI St. Anthony Hospital
Tenet Healthcare Corporation 4.5
Medical receptionist job in Pendleton, OR
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
* Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
* Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
* Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Minimum typing skills of 35 wpm
* Demonstrated working knowledge of PC/CRT/printer
* Knowledge of function and relationships within a hospital environment preferred
* Customer service skills and experience
* Ability to work in a fast-paced environment
* Ability to receive and express detailed information through oral and written communications
* Understanding of Third-Party Payor requirements preferred
* Understanding of Compliance standards preferred
* Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department.
* Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
* Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
* Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
* High School Diploma or GED required.
* 0 - 1 year in a Customer Service role.
* 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred
* Some college coursework is preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to sit at computer terminal for extended periods of time.
* Occasionally lift/carry items weighing up to 25 lbs.
* Frequent prolonged standing, sitting, and walking.
* Occasionally push a wheelchair to assist patients with mobility problems.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Hospital administration
* Can work in patient care locations which include potential exposure to life-threatening patient conditions.
OTHER
* Must be available to work hours and days as needed based on departmental/system demands.
* Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: *****************************
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
**********
$34k-38k yearly est. 11d ago
Medical Office Support, Pendleton Family Medicine
Praxis Health 4.4
Medical receptionist job in Pendleton, OR
Pendleton Family Medicine, of Praxis Health, is seeking an experienced Medical Office Support professional with outstanding customer service skills for a full time position. We are looking for a candidate with a collaborative, team spirit and a willingness to support the needs of our patients as well as the goals of the job and the team.
In this role, you will greet, screen, schedule patients, input correct patient information, perform clerical duties related to clinical service and other medicalreceptionist duties as necessary.
Must have an aptitude to learn and a passion to serve others.
Must be someone who thrives in a busy, fast-paced environment.
Must have exceptional customer service skills, be highly organized, and detail oriented.
Schedule: Monday - Friday, 9:00 AM - 6:00 PM
We are excited to share with you a short video that shows why the Praxis Health family is so special. Please click here: **************************** Essential Job Functions
Greets, screens, and schedules patients.
Inputs information into electronic health records and other support services platforms.
Performs clerical duties related to clinical service.
Prepares and processes correspondence. Answers routine medical administrative inquiries.
Performs high volumes of reception duties including but not limited to answering and screening telephone communication, relaying messages, questions, and other relevant
information between patients and their clinical team.
Obtains, verifies, and updates patient information and provides support services to patients and medical staff.
Assists in medical record maintenance including retrieving and sending to offices and individuals as requested and required by state and federal laws.
Ensures scheduling accuracy for ease and best use of provider and patient time.
Vital contributor to internal communication via multiple software programs.
Maintains files and assists in establishing office systems.
Assists in the care and maintenance of office equipment.
Performs medicalreceptionist duties as necessary.
Benefit Highlight
Medical, Dental, Vision with In-Network & Custom Network discounts
401(K) with discretionary employer match
Paid Time Off
Free clinical diagnostic laboratory testing performed in-house
Minimum Qualifications
High school diploma or general education degree (GED)
Minimum 1 year (preferred 2+ years) of medical front office experience in a high-volume setting.
Strong understanding of medical terminology and insurance processes
Excellent customer service, communication, and multitasking skills
Proficiency with electronic health record (EHR) systems
High attention to detail and ability to maintain patient confidentiality
Reliable, punctual, and able to work effectively both independently and as part of a team
About Our Company
Praxis Health is a family of medical groups providing high-quality healthcare throughout the state of Oregon. Our community-based clinics are the DNA of our business, providing better medicine, advocacy for our patients, and a satisfying and collaborative culture for our providers and staff. The Praxis family approach is dynamically different from other healthcare companies in Oregon. We are not “big box” health care, but rather a company of small groups and clinics, of nimble micro-cultures that can quickly adapt to industry changes, as well as patient needs. We have been serving communities across the beautiful and adventurous state of Oregon for over 50 years! And we are pioneers and thought leaders in the industry. Our commitment to innovative and operational excellence has allowed us to create healthcare solutions that are both cost-efficient and cutting edge. Come see how healthcare is done right!
General Physical Requirements
Manual dexterity for office machine operation including computer and calculator; stooping, bending to handle files and supplies, mobility to complete errands for deliveries, or sitting for extended periods of time.
The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 50 pounds.
Stress can be triggered by multiple staff demands and deadlines.
Work is performed in an office environment. Involves frequent contact with staff and patients.
$35k-41k yearly est. Auto-Apply 19d ago
Seasonal Veterinary Receptionist
Animal Clinic East
Medical receptionist job in Walla Walla, WA
Job Description
Animal Clinic East is hiring an outgoing, seasonal Client Service Representative to become the next member of our incredible team. As the face of the hospital, they greet visitors with warmth and compassion, fostering trust in the veterinary team and ensuring a welcoming atmosphere.
In this role, you will schedule and manage the flow of appointments, provide empathetic customer service while multi-tasking between a multi-line phone system and in-person clients, process financial transactions, answer inquiries, and provide essential information about the services we provide. This position is ideal for candidates with a background in fast-paced customer service who are friendly and outgoing, detail-oriented and committed to contributing to a team-focused environment.
This is a flexible position, with a flexible schedule and availability needed Monday- Friday for 3 months. No weekends!
Full-time benefits and compensation**:
Compensation: $ 17.13- 22 per hour, for each hour worked*
Health package: Medical, dental, and vision insurance
Life insurance and disability
Employee Assistance Program
401k options
Paid time off in accordance with site policy and applicable law
Personal pet discount
Minimum qualifications and skill set:
2+ years of client service experience
Previous veterinary experience is highly desired
Animal Clinic East is an eight doctor, full-service hospital that offers routine medical care, emergency surgery, orthopedic surgery, dentistry, and grooming services to Walla Walla pets. We prioritize preventative care and are well equipped with digital radiology, an in-house lab, ultrasound, laser therapy, and a long-term, highly skilled support staff (including multiple LVTs)! Our multi-doctor team primarily sees small animals and pocket pets; however, we also treat avian and wildlife patients on occasion. We promote a strong culture, where everyone enjoys each other's company, and our hospital feels like a home away from home.
*To determine specific pay Company will consider the following factors: the applicant's education, training, or experience related to the job position, geographic location where the work is performed, and other relevant factors.**During the process, you may request more information about compensation and benefits for your specific location where the work is performed. Where required under applicable law, WVP provides eligible employees with leave, and similar benefits programs, all in accordance with state and local law.WVP is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, genetic information, or any other protected characteristic under federal, state or local laws. WVP will consider qualified applicants with a criminal history, in a manner consistent with the requirements of applicable state and local laws.Qualified Applicants with disabilities are entitled to reasonable accommodations under applicable state and local law, and the Americans with Disabilities Act. Please contact People Operations, if you need assistance completing the application process.
$17.1-22 hourly 4d ago
Patient Access Representative II - CHI St. Anthony Hospital
Conifer Health Solutions 4.7
Medical receptionist job in Pendleton, OR
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum typing skills of 35 wpm
Demonstrated working knowledge of PC/CRT/printer
Knowledge of function and relationships within a hospital environment preferred
Customer service skills and experience
Ability to work in a fast-paced environment
Ability to receive and express detailed information through oral and written communications
Understanding of Third-Party Payor requirements preferred
Understanding of Compliance standards preferred
Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department.
Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
High School Diploma or GED required.
0 - 1 year in a Customer Service role.
0 - 1 year administrative experience in medical facility, health insurance, or related area preferred
Some college coursework is preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to sit at computer terminal for extended periods of time.
Occasionally lift/carry items weighing up to 25 lbs.
Frequent prolonged standing, sitting, and walking.
Occasionally push a wheelchair to assist patients with mobility problems.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hospital administration
Can work in patient care locations which include potential exposure to life-threatening patient conditions.
OTHER
Must be available to work hours and days as needed based on departmental/system demands.
Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.
As a part of the Tenet and Catholic Health Initiatives family, Conifer Health brings 30 years of healthcare industry expertise to clients in more than 135 local regions nationwide. We help our clients strengthen their financial and clinical performance, serve their communities and succeed at the business of healthcare. Conifer Health helps organizations transition from volume to value-based care, enhance the consumer and patient healthcare experience and improve quality, cost and access to healthcare. Are you ready to be part of our solutions? Welcome to the company that gives you the resources and incentives to redefine healthcare services, with a competitive benefits package and leadership to take your career to the next step!
$32k-37k yearly est. Auto-Apply 13d ago
Patient Access Concierge - multiple shifts
Astria Sunnyside
Medical receptionist job in Sunnyside, WA
Vision
To ensure that every loved one receives the care they need when they need it.
Mission
To improve patient health and healthcare provider revenue/margin
We will achieve our Mission by…
Using patient data to individually identify, educate, and schedule patients for procedures that they need, but have not yet received
Patient Access Concierge
Patient Registration:
Accurately collect and enter patient demographic, insurance, and medical information.
Verify patient identity following all HIPAA and facility protocols.
Ensure all required forms and signatures are completed during registration.
2. Insurance Verification:
Confirm patient insurance eligibility and benefits prior to service.
Obtain and document pre-authorizations or referrals as required.
Communicate any coverage issues or financial obligations to patients.
3. Customer Service:
Greeting patients and visitors warmly, providing courteous and efficient service.
Answer patient questions regarding appointments, insurance, and registration processes.
Address and resolve patient concerns or direct them to the appropriate personnel.
Duties and Responsibilities
Comply with Abax Health policies and procedures
Preferred Qualifications /Experience
Must have experience with using CERNER EMR
One year of Healthcare Patient Access, Insurance Verification, Authorization, No Surprise Billing,
Scheduling, or Revenue Cycle Management experience
Prior knowledge, skills, and experience working in a contact center and leading a contact center team
Ability to handle a high volume of customer inquiries with a commitment to excellence and customer satisfaction
Excellent verbal and written communication skills
Exceptional customer service skills are required
Conflict resolution skills
Knowledge and experience using Microsoft Office (Word, Teams, Excel, PowerPoint, Outlook) products are required
Familiarity with web-based systems and tools.
Ability to work cooperatively and effectively to achieve goals and expectations
Ability to initiate and follow through on projects
Ability to work independently and prioritize tasks with minimal or no supervision
Strong attention to detail and accuracy
Ability to understand and meet operational needs and special requests
Contact Information
Qualified candidates only
Experience:
Customer service: 3 years (Required)
Medical terminology: 1 year (Preferred)
Computer skills: 3 years (Preferred)
$34k-42k yearly est. Auto-Apply 60d+ ago
PT - In-Patient
Providence St. Mary Medical Center 4.0
Medical receptionist job in Walla Walla, WA
Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them.
We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather.
At Meda Health, your coverage starts when you do.
You're covered, period.
Our employees get the following benefits right off the bat: Health Vision Dental Life insurance
$40k-46k yearly est. 9d ago
Referral Coordinator
Tri-Cities Communtiy Health 4.4
Medical receptionist job in Pasco, WA
ABOUT US
In 1981, fueled by the desire to provide quality, accessible healthcare to migrant and farm workers in their community, five visionary women laid the foundation of what would later become Tri-Cities Community Health (TCCH). As a Federally Qualified Health Center (FQHC), TCCH stands tall in the community, boasting six clinical sites strategically positioned to provide comprehensive primary care services to the underserved populations of Pasco, Kennewick, Richland, and the neighboring cities. Serving as the trusted medical home for our patients, TCCH offers a wide range of services - from dental care, optometry, and pharmacy needs to behavioral health and endocrinology. Our spectrum of services is continually expanding as our community grows. Our excellent care extends beyond the walls of our clinics, seamlessly connecting patients to vital social services like WIC and Maternal Support Services. And for those facing logistical barriers, we go the extra mile, ensuring access to prescribed medication by delivering directly to their doorstep. Everything we do reflects our core values of Quality, Respect, and Service.
OPPORTUNITY
TCCH is growing and actively recruiting Referral Coordinator to join our Care Teams across all our care sites. We are seeking passionate, driven individuals who align with our values of Quality, Respect, and Service, and are eager to make a meaningful impact on the well-being of our patients. Under the direct supervision of the Site Manager, the person in this position will serve as a primary point of contact for referral coordination with contracted managed health care plans. He or she assists members, clinic staff and providers with community resources referrals for patients. He or she responds to inquiries from members, clinic staff, plan, providers, hospitals, and external specialists regarding managed care. He or she educates clinic staff and others appropriate in managed care and provides support to the manager by meeting department and company goals and objectives. Work is primarily completed via telephone and direct contact with patients and staff.
SCHEDULE/LOCATION
Monday-Friday; 8:00 am- 5:00 pm
Pasco, WA
WAGE / STATUS
$20.73-22.89/hour; Up to $26.82/hour
This is a Union / Bargaining Unit position, non-exempt
Requirements
Education: High school diploma/GED required.
Experience: Five years administrative experience working in a health care setting and two or more years of managed care experience preferred.
License/Certification: None.
Knowledge/Skills/Abilities: Bilingual (English/Spanish) language skills required. Excellent written & oral communication skills. Basic understanding of medical and insurance terminology. Proficiency with computers and Microsoft products required. Ability to complete assignments with minimal supervision.
Salary Description $20.73-22.89/hour; Up to $26.82/hour
$20.7-22.9 hourly 33d ago
Unit Care Coordinator (Registered Nurse/RN)
Life Care Centers of America 4.5
Medical receptionist job in Kennewick, WA
The RN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
* Nursing diploma (associate's or bachelor's degree in nursing)
* Currently licensed/registered in applicable State. Must maintain an active Registered Nurse (RN) license in good standing throughout employment.
* One (1) year geriatric nursing experience preferred
* CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
* Advanced knowledge in field of practice
* Make independent decisions when circumstances warrant such action
* Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
* Implement and interpret the programs, goals, objectives, policies, and procedures of the department
* Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
* Maintains professional working relationships with all associates, vendors, etc.
* Maintains confidentiality of all proprietary and/or confidential information
* Understand and follow company policies including harassment and compliance procedures
* Displays integrity and professionalism by adhering to Life Care's Code of Conduct and completes mandatory Code of Conduct and other appropriate compliance training
Essential Functions
* Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor
* Chart appropriately, accurately, and in a timely manner
* Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being
* Accurately prepare and administer medication as ordered by a physician
* Respond in a leadership capacity to emergency situations related to patient and staff safety
* Coordinate patient care plans and services
* Exhibit excellent customer service and a positive attitude towards patients
* Assist in the evacuation of patients
* Demonstrate dependable, regular attendance
* Concentrate and use reasoning skills and good judgment
* Communicate and function productively on an interdisciplinary team
* Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
* Read, write, speak, and understand the English language
An Equal Opportunity Employer
$36k-49k yearly est. 15d ago
Unit Care Coordinator (Licensed Practical Nurse/LPN)
Life Care Center of Kennewick 4.6
Medical receptionist job in Kennewick, WA
The LPN Unit Care Coordinator is responsible for supervising, implementing, coordinating, and managing patient care through interpersonal contact with patients, families, nursing staff, and others on his/her respective unit in accordance with all applicable laws, regulations, and Life Care standards.
Education, Experience, and Licensure Requirements
Attended an accredited LPN program
Currently licensed/registered in applicable State. Must maintain an active Licensed Practical/Vocational Nurse (LPN/LVN) license in good standing throughout employment.
One (1) year geriatric nursing experience preferred
CPR certification upon hire or obtain during orientation. CPR certification must remain current during employment.
Specific Job Requirements
Advanced knowledge in field of practice
Make independent decisions when circumstances warrant such action
Knowledgeable of practices and procedures as well as the laws, regulations, and guidelines governing functions in the post acute care facility
Implement and interpret the programs, goals, objectives, policies, and procedures of the department
Perform proficiently in all competency areas including but not limited to: patient rights, and safety and sanitation
Maintains professional working relationships with all associates, vendors, etc.
Maintains confidentiality of all proprietary and/or confidential information
Understand and follow company policies including harassment and compliance procedures
Displays integrity and professionalism by adhering to Life Care's
Code of Conduct
and completes mandatory
Code of Conduct
and other appropriate compliance training
Essential Functions
Effectively direct the daily functions of unit nurses and CNAs to provide leadership on the floor
Chart appropriately, accurately, and in a timely manner
Provide, manage, and coordinate patient care and services through interpersonal contact which allows patients to attain or maintain the highest practicable physical, mental, and psychosocial well being
Accurately prepare and administer medication as ordered by a physician
Respond in a leadership capacity to emergency situations related to patient and staff safety
Coordinate patient care plans and services with RN
Exhibit excellent customer service and a positive attitude towards patients
Assist in the evacuation of patients
Demonstrate dependable, regular attendance
Concentrate and use reasoning skills and good judgment
Communicate and function productively on an interdisciplinary team
Sit, stand, bend, lift, push, pull, stoop, walk, reach, and move intermittently during working hours
Read, write, speak, and understand the English language
An Equal Opportunity Employer
$34k-49k yearly est. 17d ago
Patient Access Representative II - PRN
Tenet Healthcare Corporation 4.5
Medical receptionist job in Pendleton, OR
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
* Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
* Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
* Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Minimum typing skills of 35 wpm
* Demonstrated working knowledge of PC/CRT/printer
* Knowledge of function and relationships within a hospital environment preferred
* Customer service skills and experience
* Ability to work in a fast paced environment
* Ability to receive and express detailed information through oral and written communications
* Understanding of Third Party Payor requirements preferred
* Understanding of Compliance standards preferred
* Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department.
* Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
* Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
* Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
* High School Diploma or GED required.
* 0 - 1 year in a Customer Service role.
* 0 - 1 year administrative experience in medical facility, health insurance, or related area preferred
* Some college coursework is preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Must be able to sit at computer terminal for extended periods of time.
* Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.
* Occasionally lift/carry items weighing up to 25 lbs.
* Frequent prolonged standing, sitting, and walking.
* Occasionally push a wheelchair to assist patients with mobility problems.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* Hospital administration
* Can work in patient care locations which include potential exposure to life-threatening patient conditions.
OTHER
* Must be available to work hours and days as needed based on departmental/system demands.
Employment practices will not be influenced or affected by an applicant's or employee's race, color, religion, sex (including pregnancy), national origin, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status or any other legally protected status. Tenet will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.
Tenet participates in the E-Verify program. Follow the link below for additional information.
E-Verify: *****************************
The employment practices of Tenet Healthcare and its companies comply with all applicable laws and regulations.
**********
Associate Patient Services Specialist at Kadlec Regional Medical Center
Under the general supervision of the MGR PATIENT ACCESS/SCHEDULING, performs patient registration and pre-registration of scheduled accounts, verify insurance coverage, benefits, and obtains pre-certification, referral or authorizations as needed per insurance requirements; Participates in the collection of up-front revenue due the facility and provides quality customer service to internal and external customers.
Providence caregivers are not simply valued - they're invaluable. Join our team at Kadlec Regional Medical Center and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Shift Details:
Per diem, Variable Shift, 0.4 working hours weekly
Required Qualifications:
6 months - Customer service experience.
Preferred Qualifications:
General office experience.
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally and achieving financial security. We take care of you, so you can focus on delivering our mission of providing safe, compassionate care.
$33k-39k yearly est. Auto-Apply 1d ago
Patient Access Representative II - PRN
Conifer Health Solutions 4.7
Medical receptionist job in Pendleton, OR
Responsible for duties in support of departmental efficiencies which may include: but not limited to performing scheduling, registration, patient pre-admission and admission, reception and discharge functions. Must obtain complete and accurate patient demographic information. Patient Access representatives also must employ proper, compliant patient liability collection techniques before, during & after date of service.
ESSENTIAL DUTIES AND RESPONSIBILITIES
Include the following. Others may be assigned.
Greeting patients following Conifer Standards of Care, provides world-class customer service, completes full patient registration at date of service, adheres to financial & cash control policies & procedures, thoroughly explains and secures Hospital & patient legal forms (i.e., Advance Directives, Conditions of services, Consent for treatment, Important Message from Medicare, EMTALA, etc.). Scan Protected Health Information, create and file patient information packets/folders for upcoming Hospital services. May also assist with scheduling diagnostic procedures (enters data in scheduling system, provide customer with appointment instructions, other tasks as needed).
Educates patients about patient financial liabilities, employs proper, compliant patient liability collection techniques before, during & after date of service, performs Hospital cash reconciliation & secured payment entry in adherence to financial & cash control policies & procedures.
Secures medical necessity checks/verification in accordance to Centers for Medicare & Medicaid services, verifies insurance, benefits, coverage & eligibility, completes assigned registration financial clearance work lists activities, obtains insurance authorizations for scheduled & unscheduled Hospital services, and secures inpatient visit notification to payors. May also assist with scheduling and coordinating post discharge care for patients.
KNOWLEDGE, SKILLS, ABILITIES
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum typing skills of 35 wpm
Demonstrated working knowledge of PC/CRT/printer
Knowledge of function and relationships within a hospital environment preferred
Customer service skills and experience
Ability to work in a fast paced environment
Ability to receive and express detailed information through oral and written communications
Understanding of Third Party Payor requirements preferred
Understanding of Compliance standards preferred
Must be able to perform essential job duties in at least two Patient Access service areas including Emergency Department.
Uses proper negotiation techniques to professionally collect money owed by our Patients/Guarantors.
Builds and maintains collaborative relationships with both internal and external Clients that lead to more effective communication and a higher level of productivity and accuracy.
Must be able to appropriately interpret physician orders, medical terminology and insurance cards while maintaining Conifer Standards of Care.
Conifer requires its candidates, as applicable and as permitted by law, to obtain and provide confirmation of all required vaccinations and screenings prior to the start of employment. This may include, but is not limited to, the COVID-19 vaccination, influenza vaccination, and/or any future required vaccines and screenings.
EDUCATION / EXPERIENCE
Include minimum education, technical training, and/or experience preferred to perform the job.
High School Diploma or GED required.
0 - 1 year in a Customer Service role.
0 - 1 year administrative experience in medical facility, health insurance, or related area preferred
Some college coursework is preferred
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Must be able to sit at computer terminal for extended periods of time.
Resolves Physician's office and Patient issues. May experience extreme patient volumes and uncooperative Patients.
Occasionally lift/carry items weighing up to 25 lbs.
Frequent prolonged standing, sitting, and walking.
Occasionally push a wheelchair to assist patients with mobility problems.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Hospital administration
Can work in patient care locations which include potential exposure to life-threatening patient conditions.
OTHER
Must be available to work hours and days as needed based on departmental/system demands.
How much does a medical receptionist earn in Richland, WA?
The average medical receptionist in Richland, WA earns between $32,000 and $49,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Richland, WA