Medical receptionist jobs in Richmond, CA - 1,167 jobs
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Turnaround Scheduler
Airswift 4.9
Medical receptionist job in Rodeo, CA
One of our major oil and gas clients is seeking a Turnaround Scheduler III to work on a 12-month assignment in their facilities in Rodeo, CA
The Scheduler will ensure compliance with The Company's project scheduling standards and key procedures. This role involves reviewing project schedules to confirm that activity sequences meet project objectives, leading schedule integration across contractors and owner teams, coordinating risk analysis, and optimizing critical paths and milestones.
Responsibilities:
Key Responsibilities
Pre-Execution Phase:
Develop and maintain an integrated project cost and schedule system.
Write procedures and instructions for schedule preparation and maintenance.
Identify all project activities and develop logic using Critical Path Method (CPM).
Prepare project control reporting procedures, including risk assessment and earned value.
Construct logic networks for risk mitigation and contingency planning.
Maintain integrated schedules reflecting engineering, procurement, and construction interdependencies.
Review contractor schedules, progress, and productivity; monitor and verify monthly earned value.
Perform critical path analysis and develop work-around plans for variances.
Execution Phase:
Monitor actual progress against baseline schedules and report variances.
Consolidate information from Engineering, Procurement, and Construction teams to update schedules.
Participate in weekly schedule reviews and planning meetings.
Prepare earned value and variance reports; implement recovery plans as needed.
Interface with contractor scheduling specialists to ensure accurate integration.
Lead planning meetings to highlight upcoming milestones and ensure alignment.
Requirements:
Proficiency in Primavera P6 and MS Project.
BS degree in Construction Management, Engineering, or equivalent experience.
Strong knowledge of Project Controls, Planning & Scheduling, and Earned Value Management.
Minimum 5 years' experience scheduling small to large downstream projects.
Familiarity with refining equipment and turnaround environments.
Ability to manage multiple priorities in a fast-paced setting.
Strong organizational and leadership skills.
Open to relocation.
$56k-95k yearly est. 2d ago
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Finite Scheduler
Lasalle Network 3.9
Medical receptionist job in Fairfield, CA
The Finite Planner is responsible for developing and maintaining realistic, capacity-constrained production schedules that align demand, labor, equipment, and material availability. This role works closely with operations, supply chain, and manufacturing teams to optimize throughput, meet service level commitments, and support continuous improvement initiatives.
Key Responsibilities
Develop and manage finite capacity production schedules based on demand forecasts, customer orders, and operational constraints
Balance production priorities with available labor, equipment, materials, and line capacity
Adjust schedules in response to changes such as demand fluctuations, downtime, material shortages, or quality issues
Collaborate with manufacturing, procurement, quality, and logistics teams to ensure executable plans
Monitor schedule adherence and analyze variances to identify root causes and improvement opportunities
Maintain accurate planning data including routings, lead times, yields, and capacities
Support inventory optimization and minimize excess, shortages, and obsolescence
Participate in S&OP / S&OE meetings as needed
Leverage ERP and planning tools to drive data-based decisions
Support continuous improvement initiatives related to planning accuracy, efficiency, and service levels
Required Qualifications
Bachelor's degree in Supply Chain, Operations Management, Industrial Engineering, or related field (or equivalent experience)
3+ years of experience in production planning or finite scheduling within a manufacturing environment
Strong understanding of manufacturing processes and capacity planning
Experience working with ERP systems (e.g., M3, SAP, Oracle, or similar)
Advanced Excel skills and strong analytical abilities
Ability to manage competing priorities in a fast-paced environment
Strong communication and cross-functional collaboration skills
Comp- up to $40/hr and health, dental and vision benefits availabile
Julie Hess
Senior Project Manager
LaSalle Network is an Equal Opportunity Employer m/f/d/v.
LaSalle Network is the leading provider of direct hire and temporary staffing services. For over two decades, LaSalle has helped organizations hire faster and connect top talent with opportunities, from entry-level positions to the C-suite. With units specializing in Accounting and Finance, Administrative, Engineering, Marketing, Technology, Supply Chain, Revenue Cycle, Call Center, Human Resources and Executive Search, LaSalle offers staffing and recruiting solutions to companies of all sizes and across all industries.
LaSalle Network is the premier staffing and recruiting firm, earning over 100 culture, revenue and industry-based awards from major publications and having its company experts regularly contribute insights on retention strategies, hiring trends, hiring challenges, and more to national news outlets. LaSalle Network offers temporary Field Employees benefit plans including medical, dental and vision coverage. Family Medical Leave, Worker's Compensation, Paid Leave and Sick Leave are also provided. View a full list of our benefits here: View a full list of our benefits here.
All assignments are at-will and their duration is subject to change.
$40 hourly 3d ago
Medical Staff Coordinator
Insight Global
Medical receptionist job in San Francisco, CA
The MSPRC Coordinator provides administrative and quality support for the Multi-Specialty Peer Review Committee (MSPRC) and related quality initiatives. This role manages committee operations, supports case review activities, ensures accurate documentation, and facilitates communication with providers. The position also supports select Medical Staff Office (MSO) functions, including committee coordination, credentialing data entry, and special projects.
Key Responsibilities
Committee & MSO Support
Prepare, distribute, and track meeting invitations and agendas for MSPRC meetings.
Compile and circulate pre-MSPRC case materials for committee members.
Record, finalize, and distribute meeting minutes.
Draft, proofread, and issue correspondence to providers regarding case outcomes or follow-up actions.
Maintain accurate case tracking logs and monitor case status updates.
Monitor and respond to MSPRC-related emails to ensure timely action.
Correspondence with providers regarding cases.
Generate and submit a monthly data report to the Medical Executive Committee (MEC).
Assist MSO team in special projects related to the credentialing and privileging process.
Quality & Clinical Review Support
Monitor referral emails and manage the intake of new case referrals.
Accept and log referrals from departments, staff, and physicians into RL data system.
Triage and manage case referrals, adding reviewer comments and categorizing appropriately.
Summarize case details to determine whether cases should advance to MSPRC, be redirected, or tracked for trend analysis.
Coordinate with reviewers, sending case summaries and collecting feedback.
Compile and prepare final case packets for MSPRC meeting review.
Extract case data and supporting information from the Electronic Medical Record (EMR).
Support the transition of current systems (ATLAS, MIDAS, IRIS) to the new RL system, ensuring data integrity and user readiness.
Required Qualifications
Bachelor's degree in a related field or equivalent experience/training
Minimum 1 year of experience supporting clinical committees
Ability to work independently and manage multiple priorities
Familiarity with case review processes and quality improvement activities
Background in quality and experience working in community hospital settings
Strong organizational skills with the ability to manage multiple deadlines
Excellent written and verbal communication skills
High attention to detail and ability to maintain confidentiality
Preferred Qualifications
Associate's or Bachelor's degree in Healthcare Administration or Nursing.
Familiarity with RL system, APeX EMR, and quality/risk management systems strongly preferred.
Looking for candidates who have experience in:
Peer Review coordination
Quality or Risk Management departments
Medical Staff Office (MSO) committee support
Handling clinical case review workflows
Managing physician communication, minutes, agendas, and confidential case packets
Using systems like RLDatix (RL), MIDAS, ATLAS, IRIS, or an EMR such as Epic/APeX
High level administrative support in a clinical or hospital environment
Compensation: $45-$50/hr
Exact compensation may vary based on several factors, including skills, experience, and education. Benefit packages for this role will start on the 1st day of employment and include medical, dental, and vision insurance, as well as HSA, FSA, and DCFSA account options, and 401k retirement account access with employer matching. Employees in this role are also entitled to paid sick leave and/or other paid time off as provided by applicable law.
$45-50 hourly 21h ago
Outpatient Surgery Scheduler
Prokatchers LLC
Medical receptionist job in San Rafael, CA
We are seeking an experienced Surgery Scheduler to support a busy Ambulatory Surgery Center (ASC). This role is responsible for coordinating outpatient surgical procedures for multiple surgeons across various specialties while ensuring efficient case flow, accurate scheduling, and excellent patient service in a fast-paced environment.
Schedule and coordinate outpatient surgical procedures for approximately 20 surgeons across multiple specialties
Act as a liaison between surgeons' offices, patients, anesthesia providers, and clinical staff
Ensure cases are scheduled according to ASC policies, block utilization, and surgeon availability
Manage schedule changes, cancellations, and same-day add-on cases
Collaborate with anesthesia and nursing leadership to optimize OR utilization and daily case volume
Maintain accurate scheduling records in the ASC scheduling system
Ensure compliance with HIPAA, CMS, and accreditation standards (AAAHC / Joint Commission)
Provide exceptional customer service as a front-facing representative of the ASC
Perform additional administrative duties as assigned
$36k-47k yearly est. 3d ago
Patient Services Representative
Pop-Up Talent 4.3
Medical receptionist job in San Francisco, CA
San Francisco, CA 94109
Shift: Day 5x8-Hour (08:00 - 04:30)
Note: MUST be legally authorized to work in the United States.
The Patient Service Representative (PSR) supports daily operations of the endocrinology clinic by managing front desk activities, patient communication, and administrative coordination. This role is essential in ensuring smooth patient flow, excellent customer service, and accurate documentation within the clinic's electronic health record system (Epic)
KEY RESPONSIBILITIES:
Greet, register, and check-in patients, ensuring accurate demographic and insurance information
Answer multi-line phones promptly, schedule appointments, and route calls/messages appropriately
Monitor and respond to in-basket messages, ensuring timely follow-up on patient and provider requests
Support clinical workflows by coordinating referrals, authorizations, and follow-up appointments
Collaborate with providers, nurses, and other staff to maintain efficient clinic operations
Uphold patient confidentiality and comply with HIPAA and organizational policies
Deliver excellent customer service by addressing patient needs with professionalism, empathy, and proactive problem-solving
QUALIFICATIONS:
Prior experience as a Patient Service Representative, MedicalReceptionist, or in a similar healthcare support role
Strong communication skills with a professional and approachable demeanor
Proactive mindset with ability to anticipate clinic needs and take initiative
Experience with Epic EHR preferred; ability to learn and adapt to new technology quickly
Strong organizational skills with attention to detail and accuracy
Ability to multitask in a fast-paced environment while maintaining a calm and helpful presence
Preferred Skills:
Previous experience in a specialty clinic or hospital setting
Familiarity with endocrinology or related medical terminology
Bilingual skills a plus (not required)
We are an equal opportunity employer, and we are an organization that values diversity. We welcome applications from all qualified candidates, including minorities and persons with disabilities.
req3164694
$32k-39k yearly est. 4d ago
Medical Office Coordinator
Amerit Consulting 4.0
Medical receptionist job in San Francisco, CA
Our client, a Medical Center facility under the aegis of a California Public Ivy university and one of largest health delivery systems in California, seeks an accomplished Medical Office Coordinator
__________________________________________________
NOTE- THIS IS 100% ONSITE ROLE & ONLY W2 CANDIDATES/NO C2C/1099
*** Candidate must be authorized to work in USA without requiring sponsorship ***
Position: Medical Office Coordinator (Job Id - # 3165731)
Location: San Francisco CA 94158
Duration: 3 Months + Strong Possibility of Extension
______________________________________________________
REQUIRED QUALIFICATIONS:
High school graduate or equivalent with 4 years of related experience; or college degree and 6 months of related experience; or equivalent combination of education and experience
Strong writing skills to include the ability to compose, edit, and proof a wide variety of documents
Demonstrated administrative/office coordination skills
Demonstrated knowledge of medical practice terminology
Basic math skills
Ability to deal sensitively and effectively with patients
Excellent organizational and problem-solving skills
Successfully passes fingerprinting protocol and is approved to be a cash collector
Strong computer skills, including basic keyboarding skills, and experience with at least two Office-type software programs (i.e., Outlook, Word and Excel). Proven ability to navigate through multiple patient records systems
Ability to analyze situations, prioritizes tasks, and develops solutions and make recommendations
Ability to work with minimal supervision
Ability to use good judgment and work independently at times under the pressure of deadlines
Excellent customer service and communication/interpersonal skills, both over the telephone and directly
Proven ability to deal with a wide variety of individuals
Within 6 months of start date, based upon completion of training, the Supervisor completes the proficiency checklist with the employee. This includes the following areas if applicable
Referrals (Incoming referral entry) and handling all referral WQs
Pend orders
Pend smart sets
Schedule surgeries
Work applicable work queues
Messaging (CRM) if applicable
2nd calls in CRM if applicable
Telephone encounters
My open encounter
Staff message
New message
Route Patient advice request to providers (My Chart)
Patient Schedule (My Chart)
Letters
Pools
Patient look up
Check in process
Check out process
Comment field
Quick note
Scanning
PREFERRED QUALIFICATIONS:
SFDPH Eligibility Basics certification
Bi-lingual or multi-lingual capability (Spanish) strongly preferred
Demonstrated experience in health care (may include medical, dental or veterinary) in the following areas: patient scheduling, insurance verification, medial record data abstraction, or patient financial services
Prior experience with appointment, ancillary service or surgical scheduling or a combination of all three
Prior experience with EPIC
Knowledge of community-based HIV service agencies and HIV specific assistance programs
Work experience of providing services to HIV+ individuals in a clinic-based setting
________________________________________________
Bhupesh Khurana
Lead Technical Recruiter
Email - *****************************
Company Overview:
Amerit Consulting is an extremely fast-growing staffing and consulting firm. Amerit Consulting was founded in 2002 to provide consulting, temporary staffing, direct hire, and payrolling services to Fortune 500 companies nationally, as well as small to mid-sized organizations on a local & regional level. Currently, Amerit has over 2,000 employees in 47 states. We develop and implement solutions that help our clients operate more efficiently, deliver greater customer satisfaction, and see a positive impact on their bottom line. We create value by bringing together the right people to achieve results. Our clients and employees say they choose to work with Amerit because of how we work with them - with service that exceeds their expectations and a personal commitment to their success. Our deep expertise in human capital management has fueled our expansion into direct hire placements, temporary staffing, contract placements, and additional staffing and consulting services that propel our clients businesses forward.
Amerit Consulting provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
Applicants, with criminal histories, are considered in a manner that is consistent with local, state and federal laws
$34k-42k yearly est. 21h ago
Medical Records Clerk
Lifelong Medical Care 4.0
Medical receptionist job in Berkeley, CA
Come join a dynamic care team at LifeLong Medical Care. We are looking for a Medical Records Clerk at our East Oakland Health Center. The Medical Records Clerk is responsible for implementing day-to-day Medical Records assignments and assuring timely response to the provider team. Under general supervision of the Medical Records Lead, the Medical Records Clerk is responsible for the maintenance of patient medical records, implementation of systems for the retrieval of medical records and for supporting effective department workflow.
This is a full time, 40 hours/week, benefit eligible position.
This position is represented by SEIU-UHW. Salaries and benefits are set by a collective bargaining agreement (CBA), and an employee in this position must remain a member in good standing of SEIU-UHW, as defined in the CBA.
LifeLong Medical Care is a multi-site, Federally Qualified Health Center (FQHC) with a rich history of providing innovative healthcare and social services to a wonderfully diverse patient community. Our patient-centered health home is a dynamic place to work, practice, and grow. We have over 15 primary care health centers and deliver integrated services including psychosocial, referrals, chronic disease management, dental, health education, home visits, and much, much more.
Benefits
Compensation: $20 - $21/hour. We offer excellent benefits including: medical, dental, vision (including dependent and domestic partner coverage), generous leave benefits including ten paid holidays, Flexible Spending Accounts, 403(b) retirement savings plan.
Responsibilities
Maintains medical records system, including: pulling charts for patient appointments, re-filing charts, assembling new charts and integrating them into files, filing lab reports, repairing charts, and locating charts for medical providers and other staff members.
Assists triage nursing team by pulling charts for triage calls.
Duplicates immunization records when requested by patients.
Responds to written requests for patient information and calls from other facilities by pulling charts and forwarding to appropriate provider in timely fashion.
Assists chart prep personnel by locating results when requested to do so the day prior to the patient's appointment.
Receives daily incoming mail, distributes with charts as needed to appropriate recipients.
Manages retrieval of charts from storage, purges charts and manages storage of purged charts.
With instruction from provider, arranges for copying patient records requests and/or complete records requests from outside sources, adhering to timelines for completion.
Other duties as assigned by Medical Records Supervisor.
Qualifications
Ability to prioritize work and ability to multitask.
Ability to read and comprehend instructions, procedures, and emails
Strong clerical and computer skills, experience with practice management systems.
Excellent internal and external customer service skills and ability to maintain a positive attitude under pressure.
Strong organizational, administrative and problem-solving skills, and ability to be flexible and adaptive to change.
Ability to seek direction/approval from on essential matters, yet work independently with little onsite supervision, using professional judgment and diplomacy.
Work in a team-oriented environment with a number of professionals with different work styles and support needs.
Excellent interpersonal, verbal, and written skills and ability to effectively work with people from diverse backgrounds and be culturally sensitive.
Conduct oneself in internal and external settings in a way that reflects positively on LifeLong Medical Care as an organization of professional, confident and sensitive staff.
Ability to see how one's work intersects with that of other departments of LifeLong Medical Care and that of other partner organizations.
Make appropriate use of knowledge/ expertise/ connections of other staff.
Be creative and mature with a “can do”, proactive attitude and an ability to continuously “scan” the environment, identifying and taking advantage of opportunities for improvement.
Job Requirements
High school diploma or GED.
Two years' experience in medical records.
One-year experience using electronic health records system.
Knowledgeable in basic medical terminology.
Proficient in Microsoft office suite.
Job Preferences
Community Health Care setting
Epic Systems EHR
Bilingual English/Spanish.
$20-21 hourly Auto-Apply 1d ago
Medical Receptionist
Ansible Government Solutions 3.9
Medical receptionist job in San Bruno, CA
Ansible Government Solutions, LLC (Ansible) is currently recruiting Medical Support Assistants (MSA) to support the San Bruno VA Clinic located at 1001 Sneath Ln Suite 300, San Bruno, CA 94066. Working hours are Mon-Fri, 8:00am-4:30pm. Weekend coverage may be required on a rotational basis. MSA personnel working at the San Bruno VA Clinic may work in a front office or call center environment, depending on facility needs. Competitive packages are available for qualified candidates.
Ansible Government Solutions, LLC (Ansible) is a Service-Disabled Veteran-Owned Small Business (SDVOSB) providing Federal customers with solutions in many arenas. Our customers face wide-ranging challenges in the fields of national security, health care, and information technology. To address these challenges, we employ intelligent and committed staff who take care of our customers' success as if it is their own.
Responsibilities
Acts as the designated scheduler and receptionist, responsible for the performance and coordination of appointment scheduling in accordance with the VHA Directive 1230, Outpatient Scheduling and Process and Procedures. Front desk duties which may vary at each location depending on the individual clinic needs
Adherence to ******************************************************************
Answers all phone calls in a timely manner for scheduling requests on a daily, Mon-Fri basis and charts in patient s CPRS chart as required
Works with Lead Scheduler to achieve all patient communications are completed on time and appropriately
Works with Lead Scheduler and scheduling/reception team to ensure all schedulers/receptionists are competent and represent the VA in a positive, proactive demeanor
Participates in quality improvement as requested, in order to ensure that the SF VA Health System is in compliance with all performance measures established by the SFVAHS, Vision 21, VA Central Office, JCAHO, OSHA, SOARS, and Inspector General
Adheres to the SF VA Health System Policy and Procedural Memorandums and the directives and policies set by JCAHO, OSHA, and Hybrid-Title 38
Provides quality customer service for all patients; patient families; VA Staff, contractors, physicians, fellows, residents
Qualifications
Citizen or Resident of the United States of America
Ability to speak clearly, hear and write English
Utilize computer programs appropriately, usually involving spreadsheets, word processing, etc.; log in; type 45-60 wpm with minimum errors
Heavy phone and computer usage, often simultaneously
Familiarity with medical terminology, hospital terminology and/or clinics
Technically proficient in the skills necessary to fulfill the government's requirements; will be provided training by the SFVAHS on appointment management, VA policy and procedures
Minimum 6 months experience with medical appointment scheduling in a medical setting
Certified Medical Assistant (CMA) or comparable training is PREFERRED but not required
Ability to pass a required level of security clearance (NACI-level background check)
Pay Range: $18.73 - $33.67 hourly
All candidates must be able to:
Sit, stand, walk, lift, squat, bend, twist, and reach above shoulders during the work shift
Lift up to 50 lbs from floor to waist
Lift up to 20 lbs
Carry up to 40 lbs a reasonable distance
Push/pull with 30 lbs of force
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
$18.7-33.7 hourly Auto-Apply 60d+ ago
Front Desk Receptionist
Axis Community Health 4.3
Medical receptionist job in Livermore, CA
:
Axis Community Health, a nonprofit established in 1972, provides comprehensive healthcare services to over 15,000 individuals across all age groups in the Tri-Valley area. The mission of Axis Community Health is to provide quality, affordable, accessible and compassionate health care services that promote the well-being of all members of the community.
Our mission is rooted in delivering high-quality patient care, encompassing primary healthcare, mental health support, and dental services. We are committed to ensuring access to essential healthcare services for every member of our community, irrespective of financial status, living situation, or insurance coverage.
Qualifications:
High School Diploma or equivalent.
One (1) year of experience as a receptionist in a healthcare setting preferred.
Computer skills to include Microsoft Word and Excel, 35 WPM. Epic experience a plus.
Ability to interact effectively and in a supportive manner with persons of all backgrounds.
Excellent customer service skills.
Knowledge of patient billing procedures, insurance verification.
Ability to work efficiently and effectively.
Ability to work well under pressure, multi-task and handle stress well.
Excellent written and verbal communication skills; English/Spanish bilingual required.
Essential Duties/Responsibilities
Greet patients and agency visitors; direct all individuals to the appropriate location and services; be courteous, polite and helpful to the public and clients at all times when representing Axis Community Health.
Respect and maintain privacy and dignity of agency clients; assure client confidentiality at all times per HIPAA regulations.
Register patients according to agency protocols and schedule appointments according to established procedures.
Determine financial status of patients and their eligibility for Axis Community Health services.
Assist patients in accurately completing appropriate forms, and document all information according to Axis Community Health protocols.
Provide clerical support for the assigned department/provider, to include preparing patient records for visits, filing laboratory and other patient reports in the medical record and maintaining all forms necessary for clinical services.
Working within the scope of a Front Desk Receptionist, assist all members of the clinical team as requested.
Maintain the assigned department and ensure that all equipment is in working order, that the area is clean and well-maintained and that sufficient supplies are available for the office and clinical operations.
Maintain the cleanliness of all department and patient areas before, during and after clinic.
Participate in staff meetings and trainings.
Position Schedule: Rotating Evenings and Saturdays.
Perform other duties as assigned.
Benefits:
Employer paid health, dental, and vision benefits to the employee.
Option to participate in a 403(B) retirement plan with employer matching contribution.
Partial educational reimbursement.
12 paid holidays.
Accrued paid time off with each pay period.
Employee discount programs.
Connect with Axis:
Company Page: **************************
Facebook: ********************************************
LinkedIn: ******************************************************
Annual Gratitude Report: **************************************************************
Physical, Cognitive, and Environmental Working Conditions:
Work is normally performed in a typical clinic office work environment (and, in some cases, telecommuting sites). The physical demands described here are representative of those that must be met by an employee to perform the essential functions of this job successfully. Reasonable accommodations can be made to enable individuals with disabilities to perform the essential functions of this position if the accommodation request does not cause an undue hardship.
Physical: Occasionally required to carry/lift/push/pull/move up to 20lbs. Frequently required to perform moderately difficult manipulative tasks such as typing, writing, reaching over the shoulder, reaching over the head, reaching outward, sitting, walking on various surfaces, standing, and bending. Occasional travel to other Axis health centers and other occasional travel will be required.
Equipment: Frequently required to use repetitive motion of hands and feet to operate a computer keyboard, telephone, copier, and other office equipment for extended periods.
Sensory: Frequently required to read documents, written reports, and signage. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with staff etc. Must be able to speak clearly, understand normal communication, and be understood. Must be able to see clearly and have the ability to judge distances and spatial relationships to see objects where and as they actually are.
Cognitive: Must be able to analyze the information being received, count accurately, concentrate and focus on the given task, summarize the information being received, accurately interpret written data, synthesize information from multiple sources, write summaries as needed, interpret written or verbal instructions, and recognize social or professional behavioral cues.
Environmental Conditions: Frequent exposure to varied office (medical clinic/office) environments. Rare exposure to dust and loud noises.
Disclaimer: This job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, Axis Community Health reserves the right to modify or change the requirements of the job based on business necessity.
Key Search Words: Front Desk Receptionist, Receptionist, Customer Service, Office Administration, Administrative Support, Telephone Skills, Appointment Scheduling, Greeting Visitors, Client Interaction, Communication Skills, Multitasking, Problem Solving, Organizational Skills, Data Entry, Office Equipment, Clerical Tasks, Customer Relations, Administrative Procedures, Microsoft Office, EHR, EPIC
$36k-44k yearly est. 11d ago
Front Desk Dental Receptionist
Nirvana Healthcare 3.7
Medical receptionist job in Albany, CA
in Albany, CA.
Are you looking to make a change?
Are you unhappy, not fulfilled, unmotivated, bored or simply just ready for the next chapter?
Don't get stuck in a rut or be unhappy, life is too short!
We have a fantastic opportunity for you!
We are seeking a Full Time or Part Time Dental Receptionist to join us!
We are an established Private Dental Office that treats Adult patients.
We are looking for Full Time or Part Time Dental Receptionist candidates.
We are open: Monday - Friday: 8am - 5pm
We are closed on the weekends!
We are paying $25 - $30 per hour + Benefits!
Our Requirements are:
We require at least 1 year of previous experience working as a Front Desk Receptionist in a dental office.
Experience with Dentrix system is a plus!
Apply now with your CV or resume for more details!
Package Details
$25-30 hourly 60d+ ago
Medical Receptionist - ICC
Healthright 360 4.5
Medical receptionist job in San Francisco, CA
COVID-19 vaccine and booster required.
.
The Haight Ashbury Medical Clinic at HealthRIGHT360's Integrated Care Center provides compassionate, nonjudgmental care. We strongly believe that healthcare is a right and not a privilege. Our supportive staff is experienced with the complex healthcare needs that can result from homelessness, poverty, and addiction. Our providers have specialized expertise in preventative health, chronic conditions, the treatment of infectious disease, and addiction. The Integrated Care Center is a fast paced, patient centered environment that integrates medical, dental, mental health, substance use, and social services.
Key Responsibilities
As a MedicalReceptionist at HealthRIGHT 360's Haight-Ashbury Medical Clinic, you'll be the first person our patients encounter when coming to us for care. Your role will be to greet and register patients when they arrive for appointments, schedule new appointments both over the phone and in person, and provide our patients with information, support, and connection to other services within our system of care. As a member of our team, you'll have the opportunity to work closely with administrative, clinical and management teams to support clinic operations. This is an entry level position that offers great learning opportunities for those interested in pursuing a career in healthcare.
Provide excellent internal and external customer service.
Operate multi-line telephone system.
Process calls according to purpose of call and/or forward urgent calls to appropriate personnel or department.
Screen patient needs both in person and over the phone and direct them accordingly.
Schedule clinic appointments both in-person and over the telephone.
Enroll patients into eligible health coverage programs.
Verifying patient eligibility, collect insurance information, and enter into the electronic medical records (EMR).
Receive patient payments such as co-pays, outstanding balances, guarantor payments and assign them to the correct patient accounts.
Participate in quality improvement projects.
Liaison between medical, dental, and other Healthright360 programs.
Education and Knowledge, Skills and Abilities
High school diploma or GED required.
Flexible attitude.
Team player Multitasking abilities.
OK with fast paced environment.
Adapts quickly.
Attention to detail.
De-escelation skills.
Tag: IND100.
$35k-41k yearly est. Auto-Apply 60d+ ago
Front Desk Coordinator - El Cerrito, CA
The Joint 4.4
Medical receptionist job in El Cerrito, CA
The Opportunity: At The Joint, our mission is to improve the quality of life through routine and affordable Chiropractic care. We are positively changing Chiropractic care nationwide. The Joint is the largest provider of non-insurance, self-pay Chiropractic health care in the United States. Our network consists of modern, consumer-friendly Chiropractic clinics and Doctors of Chiropractic that deliver quality care of the highest standards. At The Joint, our primary focus is on providing our patients with a pathway towards better health through ongoing Chiropractic maintenance and preventative care.
The Joint Chiropractic is looking for part time Wellness Coordinators (Sales) to work in our busy chiropractic clinic.
As a Wellness Coordinator at The Joint Chiropractic, you will be the first point of contact for patients. You'll play a key role in making each of them feel at home and welcome. At The Joint Chiropractic, we have several different plan and package offerings that you will be responsible for selling to new patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized work place will also be important for your success.
Responsibilities:
* Pay Range $17.25 - $ 21.50 depending on experience
* Greet patients with enthusiasm and build relationships
* Educate Patients on wellness offerings and services
* Share personal Chiropractic experience and stories
* Offer and convert, using sales skills, patients to the Wellness Plan or Visit Package that is best suited to the patient's treatment plan according to the doctor's recommendation
* Complete transactions using point of sale software and ensure all patient accounts are current and accurate
* Assist patients with the completion of required paperwork
* Participate in marketing/sales opportunities to help attract new patients into our clinics
* Manage daily clinic operations including; ensuring it's clean and that inventory is stocked
* Manage the flow of patients through the clinic in an organized manner
* Execute all of The Joint Chiropractor's Standard Operating Procedures
* Provide the highest levels of customer service
* Maintain the highest levels of professionalism and decorum at all times
* Be a team player and contribute to a positive, healthy work place culture
* Manage clinic phone calls
Qualifications needed:
* Bilingual Preferred
* Minimum 1 year experience selling, preferably in a high paced retail environment
* High school diploma or equivalent (associate's degree or higher preferred)
* Cheerful and positive attitude
* Able to work weekends/evenings (as required)
* Able to use office equipment; computer, scanner, fax, and phone system
* Proficient with Microsoft Office
* Maintain the cleanliness of the clinic and organization of workspace
* Dedication to high quality service
* Maintain a professional appearance and wear Company approved attire
* Confident in presenting and selling memberships and visit packages
* Willingness to learn and grow
* Office management or marketing experience a plus!
* Able to stand and/or sit for long periods of time
* Able to lift up to 50 pounds
* Please do not visit or contact our clinics regarding these opportunities*
This posting is placed on behalf of Fenton Chiropractic of California, a professional corporation that provides chiropractic services as The Joint Chiropractic clinics.
The Joint Corp. provides management and other non-clinical services to Fenton Chiropractic of California
$17.3-21.5 hourly 32d ago
Medical Receptionist
Bass Computers 4.4
Medical receptionist job in Walnut Creek, CA
Requirements
Key Responsibilities
Greet patients warmly and professionally, ensuring a positive first impression
Manage high-volume, multi-line phone calls with confidence, efficiency, and discretion
Triage calls appropriately, transfer when needed, and ensure timely message delivery
Register patients accurately and efficiently in Epic
Monitor and manage Epic In Basket messages throughout the day
Schedule appointments and procedures while prioritizing same-day patient needs
Verify insurance eligibility and obtain prior authorizations
Collect copays and payments accurately; maintain and reconcile cash drawer
Safeguard patient privacy and maintain strict confidentiality at all times
Assist patients with forms and documentation
Communicate clearly and professionally with physicians, staff, and outside offices
Obtain outside medical records, referrals, and test results
Maintain an organized, clean, and welcoming front office and waiting area
Order and manage office supplies as needed
Support back office functions when necessary (e.g., rooming patients, taking vitals)
Sort and manage incoming/outgoing mail
Learn new workflows and responsibilities quickly to support evolving practice needs
Perform other duties as assigned to support high-quality patient care
Qualifications & Experience
2-3+ years of medical front office experience (required)
Strong understanding of medical insurance, registration, and authorization processes
Epic EMR experience strongly preferred
Excellent multitasking, organizational, and time-management skills
Ability to remain calm, professional, and focused in a high-stress environment
Strong work ethic, reliability, and attention to detail
Warm, compassionate communication style with patients and staff
Proficiency in Microsoft Office
High School Diploma or equivalent
Benefits
Medical, Dental, Vision
Life, AD&D, LTD
Aflac Insurance
Nationwide Pet Insurance
FSA & HSA
401(k) retirement plan with profit sharing
Paid vacation, sick leave, and holidays
Qualified candidates only. Please submit a resume and cover letter for consideration.
$33k-40k yearly est. 13d ago
Patient Registration Specialist
Roots Community Health Center 3.5
Medical receptionist job in Oakland, CA
Under the supervision of the Patient Registration Manager, the Patient Registration Specialist assists in managing the AMD schedules for Behavioral Health Clinicians including but not limited to - scheduling initial and follow-up appointments canceling and rescheduling appointments, checking in / checking out members before and after appointments. Assist with registration of new members in Roots EHR system, assist members complete clinic intake and provides a welcoming, professional first impression to all who enter the behavioral health suite and guides them to where they need to be.
Duties and Responsibilities:
Utilize de-escalation techniques with clients and guests when necessary.
Ensures that the reception area stays clean and orderly.
Ensures that the reception area is free of safety hazards.
Enforces all site safety rules and guidelines including, but not limited to, COVID safety precautions.
Answers all phone calls and emails sent to the Behavioral health suite and deliver messages, as needed.
Process clinic specialist referrals from start to finish by submitting, scheduling and providing access to resources.
Identify ways to improve the delivery and experience of care for Roots patients.
Train others on the referral workflow.
Complete projects, as needed.
Maintain strict confidentiality and follow all HIPAA regulations.
Attend organizational and other training and meetings related to job roles.
Competencies:
Bachelor's degree with 3 years' experience in program and /or project management.
OR Associate degree in related fields with 4 years' experience working in program and /or project management.
Experience working in a non-profit organization, or a community clinic preferred.
Cultural competency and the ability to work effectively across diverse populations.
Solid organizational skills including attention to detail and multi-tasking.
Strong working knowledge of Microsoft Office and G-Suite.
Ability to work with people from diverse backgrounds.
Strong communication skills, both written and oral with excellent interpersonal and customer service skills.
Possess a growth mindset: the willingness to be coached and to develop the Patient Services team as demand increases.
Ability to work on-site full-time.
Roots Community Health Center is proud to be an Equal Employment Opportunity/Affirmative Action Employer and values diversity of culture, thought and lived experiences. We seek talented, qualified individuals regardless of race, color, religion, sex, pregnancy, marital status, age, national origin or ancestry, citizenship, conviction history, uniform service membership/veteran status, physical or mental disability, protected medical conditions, genetic characteristics, sexual orientation, gender identity, gender expression regardless of physical gender, or any other consideration made unlawful by federal, state, or local laws. Roots uses E-Verify to validate the eligibility of our new employees to work legally in the United States.
$33k-39k yearly est. Auto-Apply 60d+ ago
Standardized Patient
Director of Student Health In Vallejo, California
Medical receptionist job in Vallejo, CA
The standardized patient (SP) will learn and simulate patient cases (symptoms, tone and personality traits) repeatedly and consistently for the educational purposes of Touro University students.
For more information and to complete the required questionnaire, please click on the link below:
*************************************************************************************
Responsibilities
The standardized patient will be expected to:
Promote a safe learning environment for Touro University students at all times
Follow through case assignments and student encounters fairly, objectively and without bias or prejudice
Recall key items from each student encounter and report via computer generated checklist in assessment formats
Give “patient perspective” feedback to students
when assigned
, keeping comments constructive and supportive to the student
Remain sensitive to the restricted and nonpublic nature of all curriculum, test/case materials and student information
Attend periodic in-service sessions for performance enhancement and technique refreshment
Maintain reliability in scheduling of performance and training
The standardized patient must agree to the recording (sound and image) of each simulated encounter. The recording will remain the property of Touro University. Recordings will be archived as document and may be used for teaching and/or research purposes.
The standardized patient must agree to, on a case to case basis, non-invasive physical examinations and/or manipulative treatments by students during encounters in teaching and assessment formats while being recorded.
Qualifications
QUALIFICATION(S):
The primary qualifications for the position of standardized patient are:
Ability to comprehend and demonstrate concepts of standardization in role play and simulation
Ability to communicate well (written and spoken)
Basic computer skills for checklist submission
Reliability and flexibility in scheduling
CORE COMPETENCIES: identify the behavior an employee is expected to demonstrate.
Professional demeanor and self-motivation
Willing to take direction
Enjoys and works well with other people
Maximum Salary USD $24.00/Hr.
$24 hourly Auto-Apply 60d+ ago
Dental Front Desk Coordinator
Marin City Health and Wellness Center
Medical receptionist job in Sausalito, CA
Job DescriptionSalary: $26-$28
The Marin City Health & Wellness Center Front Desk Coordinator (FDC) is responsible for greeting all patients and staff in a friendly, service-oriented manner with an emphasis on patient care follow-up and the Sliding Fee Discount Program. The FDC must be compliant with Marin City Health & Wellness Center protocols and workflows as they relate to the patients entire visit. The FDC functions within the scope of his/her education and training.
Essential Duties and Responsibilities
Greet all patients with a friendly smile and a friendly voice.
Schedule patient follow up visits.
Process Medical Sliding Fee Scale applications per the Sliding Fee policy and protocols.
Collect and track co-payment, Sliding Fee Discount fee, or nominal fee.
Record payment in EHR system and provide patient with a receipt.
Verify demographic and insurance information in the EHR system with each patient encounter.
Ensure that all scheduled and non-scheduled patients are checked for eligibility and all information is entered accurately and thoroughly (including most current insurance card is scanned into the EHR.
Ensure registration and other forms are completed and signed by every patient.
Assists with patient reception and client intake.
Monitors patient flow from front desk to back office.
Follows all procedures in the Sliding Fee Policy and properly document all required steps.
Maintains appearance of waiting areas and reception desk.
Ensure all charge tickets are batched at the end of business day.
Provide backup support to Receptionists when requested by answering incoming calls using a cheerful, friendly greeting.
Records no-shows and cancellations in EHR system.
Routes patient messages to appropriate clinical staff.
Schedule patients appointments with appropriate clinician according to scheduling practices.
Place days money in the appropriate designated place according to money deposit protocol.
Sign up patients for Family Pact, CHDP, or other Medi-Cal programs.
Punctuality, regular and reliable attendance.
Performs other duties as directed, developed or assigned.
Supervisory Responsibility:N/A
Qualification Requirements
High school diploma or equivalency
Knowledge of standard office policies and procedures
Experience working on computers; typing/keyboarding speed of at least 40 WPM
Must have a positive attitude, be a team player, and be able to take directions from supervisor
Understands and promote the mission, vision, and values of the health center both in the workplace and in the community
Sensitivity to the needs and situation of multi-cultural population from a variety of income levels
Ability to manage multiple tasks
Excellent customer service skills and ability to effectively and respectfully handle dissatisfied patients
Experience in a medical office setting/FQHC setting
Responsible for extensive knowledge of programs/insurance & access/eligibility guidelines & applications (including Medi-Cal, CHDP, CPSP, Presumptive Eligibility, Family Pact, Sliding Scale)
Must possess excellent organization, writing, and verbal skills
English proficiency required; Spanish proficiency preferred
Ability to interpret a variety of instructions furnished in written, oral, diagram, or schedule form.
Equipment/Machinery:Fax machine, copier, personal computer, telephone, calculator, Microsoft Word/Excel, EHR system, and other software as required.
Physical Demands:The physical demands described here are representative of those that must be met by an individual to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Stand and walk or sit alternatively depending on specific needs of day. Estimate 20% of time is spent on feet and 80% sitting at desk.
Have occasional need to perform the following physical activities: bend/stoop/squat, climb stairs, push or pull, reach above shoulders.
Have occasional need to perform standing and walking activities.
Constant need to perform the following physical activities: writing/typing, grasping/turning, finger dexterity.
Lifting/carrying over 10 pounds occasionally. Lifting/carrying less than 10 pounds frequently.
Vision requirements: constant need to complete forms, read reports, view computer screen. Frequent need to see small detail. Frequent need to see things clearly beyond arm's reach.
Hearing requirements: constant need to communicate over telephone and in person.
Travel Requirements:Occasional need to utilize personal transportation to attend meetings or training.
Work Environment:The noise level in the work environment is usually moderate.
$26-28 hourly 17d ago
Front Office Receptionist (Bilingual)
Marin Community Clinics 4.5
Medical receptionist job in San Rafael, CA
Marin Community Clinics, founded in 1972, is today, a multi-clinic network with a wide array of integrated primary care, dental, behavioral, specialty and referral services. As a Federally Qualified Health Center (FQHC), we provide vital health services to almost 40,000 individuals annually in Marin County. The Clinics regularly receive national awards from the Health Resources and Services Administrations (HRSA). Our Mission is to promote health and wellness through excellent, compassionate care for all.
The Front Office Receptionist performs clerical and client services tasks required for the greeting, registration, and processing of scheduled and unscheduled clients in the reception area. Making clients feel welcomed is a primary responsibility of the check-in receptionist.
Qualification Requirements:
* 2 years minimum Front Office Receptionist work experience is required.
* Prior experience working in health-care/community health clinics customer service oriented environments is highly desired and preferred.
* Spanish language skills is required for this position.
* Salary range - $25.00-$28.00/hr. depending on years of experience, certiications and education.
* Full Time benefited position.
Responsibilities
* Greets, welcomes, and assists all clients entering the waiting room, processes those who have appointments, and notifies in advance each client of expected wait times.
* While maintaining a professional demeanor, answers inquiries regarding general clinic information.
* Utilizing customer service skills, answers incoming calls and provides assistance, makes appointments, routes calls as appropriate, or provides information to the caller, as needed.
* Calls clients to confirm next-day appointments and performs needed cancellations or rescheduling based on client contract.
* Processes walk-in requests for appointments according to established procedures.
* Provides alternative medical service information for new clients who cannot be seen due to scheduling constraints.
* Accurately enters and confirms billing and demographic data in Practice Management System for all clients during check-in process, capturing vital demographic data and authorized signatures.
* Verifies timeliness of arrival, collects new patient private pay deposits.
* Clearly documents on the superbill.
* Prepares charts and superbills for appointments for both new and established clients in advance.
* Willingly assists nurses by acting as a resource for servicing overflow calls to nurses' phone extensions.
* Accurately takes detailed messages and/or provides information to the caller as needed.
* Routes all nurse messages in a timely manner.
* Handles patient payments and responsible for accurate reconciliation of receipts and charges.
* Maintains the patient waiting room in a clean and orderly condition during hours of clinic operation.
* Informs appropriate staff as needed for repairs or maintenance.
* Schedules and maintains appointments in the Practice Management System including phone requests for appointments transferred from other employees and during client discharge.
* While demonstrating excellent customer service skills, informs all patients being scheduled regarding payment obligations, documents needed, and clinic policies and procedures.
* Maintains control of daily superbill copies and turns them into the supervisor for reconciliation with Master Superbill Control Sheets.
* Calls patients to make follow-up appointments or mail out letters per providers request to follow-up
* Transfers calls to internal extensions or pages overhead to locate the recipient of the call, and pages for staff as necessary.
* Care Team Responsibilities as outlined in the Care Team Patient Center Medical Home procedures.
* Other duties as assigned.
Qualifications
Education and Experience:
* High School Diploma or Equivalent (GED) required.
* Associate Degree in Business Administration and or customer service certifications is highly desired.
* Bilingual in English and Spanish required.
* 2 years minimum work experience in a health-care work setting, community health environment preferred.
* Prior work experience in a front office receptionist role, 1-2 years minimum.
* Prior experience working in customer service oriented environment highly desired.
* Experience with Electronic Health Records (EPIC) desired.
Required Skills and Abilities:
* High level of initiative, attention to detail and the ability to follow-through on assignments independently to completion.
* Excellent communication skills and interpersonal skills required.
* Ability to communicate effectively in English and Spanish in person and over the phone.
* Ability to use a computer and have basic knowledge of Microsoft Office/Outlook software including; Excel, Word, and PowerPoint.
* Active listening and asking questions as appropriate to determine patients and visitor's needs.
* Excellent display of professionalism while communicating with patients and visitors.
* Ability to multitask in fast paced environment clinic setting.
* Ability to train other staff members as needed.
* Ability to work in team environment setting.
* Ability to complete tasks efficiently and correctly.
* Ability to provide patients and visitors with high level of customer service.
* Ability to prioritize assignments as needed, apply organizational skills and have high attention to detail when performing tasks.
* Ability to use office equipment such as postal electronic mailing meter, faxing/scanning equipment.
* Ability to work evenings or weekend shifts as needed.
* Excellent reliability and dependability.
Physical Requirements and Working Conditions:
* Fulfill immunization and fit for duty regulatory requirements.
* Prolonged periods of sitting at a desk and working on a computer.
* Use of mouse, keyboard and headset.
* Moderate to loud noise and intermittent interruptions.
* Must be able to lift up to 15 pounds at times.
Benefits:Our benefits program is designed to protect your health, family and way of life. We offer a competitive Benefits Program that includes affordable health insurance and Health Reimbursement Accounts (HRA), Dental and Vision Insurance, Educational and Continuing Education Benefits, Student Loan Repayment and Loan Forgiveness, Retirement Plan, Group Life and AD&D Insurance, Short term and Long Term Disability benefits, Professional Fee Reimbursement, Mileage and Cell Phone Reimbursement, Scrubs Reimbursement, Loupes Reimbursement, Employee Assistance Programs, Paid Holidays, Personal Days of Celebration, Paid time off, and Extended Illness Benefits.
Marin Community Clinics is an Equal Employment Opportunity Employer
Min
USD $25.00/Hr.
Max
USD $28.00/Hr.
$25-28 hourly Auto-Apply 19d ago
Dental Front Office
Marina Grins Dental
Medical receptionist job in San Francisco, CA
Job Description
Dental Front Office Coordinator - $22 to $28/hr + Benefits
We're looking for a Dental Front Office Coordinator (also known as Dental Receptionist or Dental Patient Care Coordinator) to join our positive, high-performing dental team! If you're organized, dependable, and passionate about providing excellent patient experiences, this is the perfect opportunity.
What We Offer:
$22-$28/hr (based on experience)
Health insurance and full dental coverage
401(k) with 3% profit sharing
Paid vacation, holidays, and wellness days
Monthly bonuses
Supportive, growth-focused leadership
High-tech, upbeat office with great team culture
Responsibilities:
Greet and check in/out patients with professionalism
Schedule and confirm appointments
Manage phone calls and patient communications
Assist with billing, insurance, and records
Support smooth daily front office operations
Qualifications:
1+ year of dental front office or receptionist experience
Excellent communication and organizational skills
Reliable, team-oriented, and patient-focused
Experience with dental software (preferred)
Join a welcoming dental practice that values teamwork, growth, and patient care. Apply today to start your next chapter!
Skills:
General Practice
Bilingual
Eaglesoft
Spanish
Benefits:
Medical
Dental
401k
PTO
Bonuses
Compensation:
$22-$28/hour
$22-28 hourly 24d ago
Medical Office Receptionist
Washington Health Medical Group 3.1
Medical receptionist job in Fremont, CA
(WHMG)
Serving the communities of Fremont, Union City, and Newark, Washington Health Medical Group (WHMG) is a multi-specialty medical group that is a part of Washington Hospital Healthcare System in Fremont, California. In support of WHMG's mission to serve the community with the highest quality health care, WTMF's commitment to the patient first ethic and ensuring an excellent patient experience are strategic priorities. This is rooted in effective partnerships with patients that yield better outcomes and effective and efficient care in a manner that demonstrates compassion and respect for the patients in our care.
For more information, visit our website at ***********************
Role and Responsibilities:
Greets and receives patients in person and by telephone. Schedules appointments in an efficient and timely manner. Facilitates communication by routing phone calls to the appropriate clinic and/or person. Instructs patients on filling out their appropriate paper for registration. Checks patients in and out, make follow-up appointments, and prepare lab and x-ray slips if and when needed. Strictly follows all practice policies and procedures, including all HIPAA related policies and procedures.
Essential Functions:
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Check-in:
1. Greets patients.
2. Reviews and updates demographic information of existing patients.
3. Instructs new patients on the proper completion of their new patient paperwork.
4. Insurance verification, including making copies insurance cards.
5. Obtains authorizations as needed.
6. Continually monitors the schedule for accurateness, communicate any changes to patients.
7. Collects co-pays and balances on accounts.
8. Schedules appointments, including confirming appointments two (2) days in advance.
9. Maintains clean waiting room and working areas.
10. Answers telephone, makes appointments, screens calls, provides information or routes calls to the appropriate person.
11. Prepares mailing of forms for new patients to be complete, or directs patient to the website to download the forms.
12. Reviews charts before clinic to be sure all reports are current, present and filed correctly.
13. Performs opening and closing procedures.
14. Checks for current referrals for all HMO patients. Obtains new referrals from primary care physician as necessary per office site.
15. Photocopies and faxes various documents as necessary.
16. Assists patients, doctor and other staff as needed.
17. Performs related tasks and assignments as necessary.
18. Complies with established organizational policies and procedures of WTMF.
Check-Out:
1. Greets patients and makes return appointments in the time frame noted by the physician.
2. Collects any co-pays and balances that were not collected at check-in.
3. Collects money due for Private Pay patients.
4. Fills out return appointment card.
5. Answers telephone, makes appointments, screens calls, and provides information or routes calls to appropriate person.
6. Assists staff with finding charts.
7. Patient appointment reminder calls two (2) days in advance.
8. Assists patients, doctors and staff as needed.
9. Performs related tasks/assignments as necessary.
Other Duties:
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Physical Demands:
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms. The employee may occasionally lift up to 25 pounds.
Qualifications and Education Requirements:
1. High school graduate or GED.
2. Minimum of 1-2 years previous experience as a receptionist in a medical office in highly preferred.
Preferred Skills:
1. Communication proficiency
2. Ethical Conduct
3. Flexibility
4. Initiative
5. Time Management
Salary: $28.00-$35.00 per hour
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Employee assistance program
Flexible spending account
Health insurance
Paid time off
Schedule:
8 hour shift
Monday to Friday
Work Location: One location
Powered by JazzHR
cRoWFmeGig
$28-35 hourly 26d ago
Medical Office Receptionist
Lifestance Health Group
Medical receptionist job in Walnut Creek, CA
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare.
Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
Belonging: We cultivate a space where everyone can show up as their authentic self.
Empathy: We seek out diverse perspectives and listen to learn without judgment.
Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Overview
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $23.50-$24.50 Hourly
Location: 2970 Camino Diablo, Walnut Creek, CA 94597
Duties & Responsibilities:
Operational Excellence:
Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
Collect all in-person and telehealth co-payments and account balances at the time of service.
Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
Coordinate with clinicians pertaining to any additional patient questions.
Support clinician schedules by auditing for appointment accuracy.
Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
Ability to work independently and as a team member.
Strong communication skills, both written and verbal.
Proficient in using Computer Software Applications (Microsoft Office & EMRs)
Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
High School or equivalent required, associates/bachelor's degree preferred.
1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Professionalism and Decision-making Responsibilities:
Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company.
Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem.
Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs.
Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff.
Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care.
Physical Requirements:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-KO1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
How much does a medical receptionist earn in Richmond, CA?
The average medical receptionist in Richmond, CA earns between $32,000 and $48,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in Richmond, CA
$39,000
What are the biggest employers of Medical Receptionists in Richmond, CA?
The biggest employers of Medical Receptionists in Richmond, CA are: