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Medical receptionist jobs in Roanoke, VA

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  • Patient Services Coordinator, Home Health

    Centerwell

    Medical receptionist job in Roanoke, VA

    Become a part of our caring community and help us put health first The Patient Services Coordinator is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. Initiates infection control forms as needed, sends the HRD the completed “Employee Infection Report” to upload in the worker console. Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. Completes requested schedules for all add-ons and applicable orders: Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. Schedules TIF OASIS collection visits and deletes remaining schedule. Reschedules declined or missed (if appropriate) visits. Processes reassigned and rescheduled visits. Ensures supervisory visits are scheduled. Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. Verifies visit paper notes in scheduling console as needed. Assists with internal transfer of patients between branch offices. If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. If clinical, may be required to perform patient visits and / or participate in on-call rotation. Use your skills to make an impact Required Experience/Skills: Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. Must have at least 1 year of home health experience. Prior packet review / QI experience preferred. Coding certification is preferred. Scheduled Weekly Hours 40 Pay Range The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $40,000 - $52,300 per year Description of Benefits Humana, Inc. and its affiliated subsidiaries (collectively, “Humana”) offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. About Us About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives.About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. Equal Opportunity Employer It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.
    $40k-52.3k yearly Auto-Apply 5d ago
  • Patient Service Tech Specialist

    OLSA Resources

    Medical receptionist job in Roanoke, VA

    We are a leading-edge medical laboratory testing company currently seeking a Patient Services Tech Specialist to join our team in Roanoke, VA. Job Description Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience--Must meet all state & local requirements Requires a valid driver's license & clean driving record Legal Authorization to Work in the US Additional Information Pay: DOE Shift:8:30a-3p M-Th, 8:30a-12p Fri 2 Month Contract +/-
    $28k-35k yearly est. 60d+ ago
  • Patient Service Tech Specialist

    Olsa Resources

    Medical receptionist job in Roanoke, VA

    Blood collection by venipuncture and capillary technique from patients of all age groups Urine drug screen collections Paternity collections Breath/saliva alcohol testing LCM/Cyber Tools TestCup Pediatric Blood Collections Difficult draws (patients in various facilities) Must have comprehensive understanding of compliance and safety, and is able to effectively communicate the importance of compliance and safety to other employees Possess the ability and skills necessary to provide orientation and training Administrative: Answer telephones, maintain logs/records, organizational skills, proficiency with numbers, research information, time management, train employees, use computerized databases, written and verbal communications. Operate personal computer Qualifications Requires a High School Diploma or equivalent with 2+ yrs Experience Phlebotomy Certification with 2+ yrs Experience--Must meet all state & local requirements Requires a valid driver's license & clean driving record Legal Authorization to Work in the US Additional Information Pay: DOE Shift: 8:30a-3p M-Th, 8:30a-12p Fri 2 Month Contract +/-
    $28k-35k yearly est. 8h ago
  • Medical Receptionist

    Orthovirginia

    Medical receptionist job in Blacksburg, VA

    Medical Receptionist - PRN At OrthoVirginia, we are dedicated to championing healthy, vibrant, and active communities-one person at a time. With a focus on compassion, excellence, and unity, we strive to set the standard for patient-centered, high-quality orthopedic care. When you join our team, you're helping us make a meaningful difference in people's lives every day. Why Choose OrthoVirginia? A Collaborative, Team-Oriented Environment Join a supportive and dynamic team where your contributions are valued, and your expertise is recognized. At OrthoVirginia, teamwork is at the heart of everything we do, allowing you to grow while providing exceptional care. Exceptional Benefits Package We believe in taking care of our team. As part of OrthoVirginia, you will receive: Competitive Salary Medical, Dental, and Vision Benefits Paid Time Off (PTO) Generous 401(k) Retirement Plan Are you passionate about making a positive impact on patients' lives and providing exceptional customer service? As a Medical Receptionist, you'll be the welcoming face of our clinic, ensuring that every patient feels valued from the moment they walk through the door. You'll play a key role in keeping our office running smoothly, managing appointments, assisting with insurance verifications, and supporting our healthcare team. If you're looking to be part of a dynamic and caring team where your contributions truly matter, this is the role for you! Primary Functions & Responsibilities: Greet patients, manage the front desk, answer phones, and schedule appointments. Enter and update patient info, verify insurance, obtain authorizations, and collect co-pays. Provide administrative support, including filing, dictation, and managing office supplies. Coordinate with billing for payment processing and collections. Serve as a liaison between patients and clinical staff, ensuring smooth communication and customer service. Manage patient intake, appointment scheduling, and record-keeping. Collect payments, post charges, and handle insurance and billing matters. Address patient inquiries, resolve issues, and maintain positive relationships with patients, staff, and insurers. Demonstrate knowledge of insurance plans, benefits, authorizations, billing, and appeals. Position Requirements: High school diploma or equivalent. One year of relevant office experience; medical office experience preferred. This organization participates in E-Verify. Esta organizacion participa en E-Verify Pre-Employment background check, drug screen and TB test required for all new hires. OrthoVirginia, Inc. is an Equal Opportunity Employer.
    $28k-35k yearly est. 4d ago
  • Memory Care Coordinator (Temporary)

    Terrabella Salem

    Medical receptionist job in Salem, VA

    TerraBella Senior Living is the proud operator of more than 30 plus, amenity-, care- and lifestyle-focused communities located throughout the Carolinas, Virginia, Kentucky, Georgia, and Tennessee. TerraBella communities together account for more than 2200 units and span a full spectrum of senior living and care options, including Active Independent Living, Assisted Living, Memory Care, and available, short-term Respite Care. TerraBella is hiring a Memory Care Coordinator for our community TerraBella Salem. his position is responsible for program development and implementation within the Memory Care Program. Responsible for providing physical and emotional support to each Memory Care resident while maintaining a safe and comfortable home like environment. Responsibilities: Designs, schedules and facilitates Memory Care program incorporating Life Skills and a variety of dementia appropriate activities. Partners with the Memory Care Director to ensure a variety of appropriate activities are available throughout the day and evening and that Care Managers are actively involved and engaged with activities. Partners with the Memory Care Director in compiling, coordinating and executing a comprehensive and varied program of activities to meet the broad spectrum of interests and capabilities of Memory Care residents Provide ongoing in-service education to the Memory Care staff that is relative to the disease processes and population being served Prior to move-in, reviews the resident's preferences and needs educating Care Managers of same. Facilitates the Service Plan and Daily Assignment Sheet development to ensure excellence in service delivery, safety, hydration and resident engagement in programming. Acts as the community champion in Memory Care programming and activities. Partners with dining services to ensure meeting individualized resident needs and preferences; participates in dining experience. Understands resident changes in condition and reports to the nurse. Establishes a cooperative relationship with the local Alzheimer's Association chapter or other Alzheimer's advisory organization. Develops specific programming and approach mechanisms that are tailored to meet the needs of residents with a diagnosis of Alzheimer's Disease or related Dementia. Creates a therapeutic environment focusing on first impressions and resident engagement Quality Assurance and Regulatory Compliance Strives for excellent quality care and service delivery. Develops and implements appropriate plans of action to correct identified deficiencies and other regulatory compliance. Develops a thorough working knowledge of current and evolving state laws, regulations, policies and procedures dictated for residents and ensures compliance. Qualifications: One (1) year dementia care experience. One (1) year in a leadership role. Benefits: In addition to a rewarding career and competitive salary, TerraBella offers a comprehensive benefit package. Eligible team members are offered a comprehensive benefit package including medical, dental, vision, life and disability insurances, paid time off and paid holidays. Team members are eligible to participate in our outstanding 401(k) plan with company match our Employee Assistance Program and accident insurance policies. EOE D/V JOB CODE: 1005976
    $23k-38k yearly est. 11d ago
  • Front Desk Coordinator - Christiansburg, VA

    The Joint 4.4company rating

    Medical receptionist job in Christiansburg, VA

    Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $16-$18/hr + BONUS What we are looking for in YOU and YOUR skillset! * Driven to climb the company ladder! * Possess a winning attitude! * Have a high school diploma or equivalent (GED). * Complete transactions using point of sale software and ensure all patient accounts are current and accurate * Have strong phone and computer skills. * Have at least one year of previous Sales Experience. * Participate in marketing/sales opportunities to help attract new patients into our clinics * Be able to prioritize and perform multiple tasks. * Educate Patients on wellness offerings and services * Share personal Chiropractic experience and stories * Work cohesively with others in a fun and fast-paced environment. * Have a strong customer service orientation and be able to communicate effectively with members and patients. * Manage the flow of patients through the clinic in an organized manner Essential Responsibilities * Providing excellent services to members and patients. * The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. * Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. * Answering phone calls. * Re-engaging inactive members. * Staying updated on membership options, packages and promotions. * Recognizing and supporting team goals and creating and maintaining positive relationships with team members. * Maintain the cleanliness of the clinic and organization of workspace * Confident in presenting and selling memberships and visit packages * Keeping management apprised of member concerns and following manager's policies, procedures and direction. * Willingness to learn and grow * Accepting constructive criticism in a positive manner and using it as a learning tool. * Office management or marketing experience a plus! * Able to stand and/or sit for long periods of time * Able to lift up to 50 pounds * Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times "Top 400+ Franchises" and Entrepreneur's "Franchise 500" lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
    $16-18 hourly 3d ago
  • Medical Records Clerk

    Details

    Medical receptionist job in Blacksburg, VA

    Perform diagnostic/procedural coding using currently approved VMCVM systems. in addition to reviewing medical charts for coding, the charts will need to be checked for quality and completeness. Assist with ensuring all reports are processed in a timely and accurate manner. Work with other team members and assist in overseeing daily duties in medical records are complete. Organize and maintain research study records. Provide support to the entire Patient Services group, which includes; greeting clients, patient check in, scheduling appointment and answering calls. This position may be considered essential and required report to work during emergency and inclement weather closings. Required Qualifications Knowledge of standard medical terminology, medical records, and medical policies, procedures & practices; previous experience working in a veterinary or human medical facility; previous experience using a computer including word processing; previous date entry experience; previous experience in a professional office environment; excellent communication skills; ability to work under stress and meet appointed deadlines. Preferred Qualifications Medical terminology courses; experience with diagnostic coding; experience with medical records maintenance. Pay Band 3; Salary Appointment Type Restricted Salary Information Salary; Commensurate with Experience (Starting at $31,200) Review Date September 1, 2022 Additional Information The successful candidate will be required to have a criminal conviction check. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including the Innovation Campus in Northern Virginia; the Health Sciences and Technology Campus in Roanoke; sites in Newport News and Richmond; and numerous Extension offices and research centers. A leading global research institution, Virginia Tech conducts more than $500 million in research annually. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. If you are an individual with a disability and desire an accommodation, please contact Carrie Nowlin at ************** during regular business hours at least 10 business days prior to the event.
    $31.2k yearly 60d+ ago
  • Front Office Assistant

    Virginia Tech 4.6company rating

    Medical receptionist job in Blacksburg, VA

    Apply now Back to search results Job no: 534417 Work type: Hourly Wage/Part-Time Senior management: Vice President for Student Affairs Department: Services for Students w/Disabil. Job Description When was the last time you changed the world? In Virginia Tech's Division of Student Affairs, that's exactly what we're doing every day-guiding, nurturing, and supporting students as they learn and grow into the leaders and world-changers of today and tomorrow. We're currently searching for a front office assistant to join our Services for Students with Disabilities team in Blacksburg, VA to help us in our mission. HERE'S WHAT YOU NEED TO KNOW ABOUT THE ROLE: 1) You'll be joining the Services for Student's with Disabilities team; a department centered on creating an accessible, inclusive campus community. 2) You'll be reporting to the Administrative Assistant in a part-time wage role, not to exceed 1500 hours anually. 3) You'll be responsible for day-to-day operations in SSD which include: greeting guests, triaging questions throughout the office, and responding to general inquiries. 4) You will schedule appointments, answer phone calls, receive and distribute mail, answer phone calls, take messages, respond to office emails, and be the first point of contact for office visitors. 5) Perform general administrative tasks, such as answering and directing phone calls; handling email, faxes, files, meeting minutes, mailings, and deliveries; coordinating office calendars and maintaining a clean and orderly front office space and ensuring office equipment is operable; and submitting work orders as needed. 6) You'll have the chance to grow and take advantage of a developmental plan with opportunities to advance within the Department and the Division. 7) You'll be offered an hourly rate of $16.00 - $17.00/hr along with access to VT discounts. HERE'S WHAT YOU NEED TO KNOW ABOUT THE UNIVERSITY: THE UNIVERSITY: Virginia tech as an employer is committed to developing well-rounded employees who are active members of the university community as well as the community at-large. From comprehensive insurance plans to tuition assistance, Virginia Tech offers employees a variety of benefits and perks to help team members build a fuller and more balanced life. THE DIVISION: For our students and ourselves, the Division of Student Affairs believes that changing the world requires courageous leadership and commitment to curiosity, integrity, civility, and service to others. Our culture is defined by a commitment to our aspirations for student learning. THE TEAM: Services for Students with Disabilities (SSD) strives to create an accessible and inclusive campus community. We collaborate with campus partners to remove barriers and meet the individualized access needs of disabled students. SSD supports success through the promotion of student learning and the development of advocacy skills. Required Qualifications * Proficient utilization of various software applications such as Microsoft Office (Word, Excel, PowerPoint & Outlook). * Demonstrated experience with data entry, handling and filing documents, scheduling appointments and answering phone calls. * Demonstrated customer service experience. Preferred Qualifications * Previous experience working with students and persons with disabilities * Experience in a University setting * Demonstrated experience with confidential documents Pay Band 2 Overtime Status Non-Exempt: Eligible for overtime Appointment Type Regular Salary Information $16.00 - $17.00/hr Hours per week 30 Review Date 10/17/2025 Additional Information The successful candidate will be required to have a criminal conviction check. Applicants must be authorized to work in the U.S. without the need for visa sponsorship now or in the future. About Virginia Tech Dedicated to its motto, Ut Prosim (That I May Serve), Virginia Tech pushes the boundaries of knowledge by taking a hands-on, transdisciplinary approach to preparing scholars to be leaders and problem-solvers. A comprehensive land-grant institution that enhances the quality of life in Virginia and throughout the world, Virginia Tech is an inclusive community dedicated to knowledge, discovery, and creativity. The university offers more than 280 majors to a diverse enrollment of more than 36,000 undergraduate, graduate, and professional students in eight undergraduate colleges, a school of medicine, a veterinary medicine college, Graduate School, and Honors College. The university has a significant presence across Virginia, including Blacksburg, the greater Washington, D.C. area, the Health Sciences and Technology Campus in Roanoke, sites in Newport News and Richmond, and numerous Extension offices and research institutes. A leading global research institution, Virginia Tech conducts more than $650 million in research annually. Virginia Tech endorses and encourages participation in professional development opportunities and university shared governance. These valuable contributions to university shared governance provide important representation and perspective, along with opportunities for unique and impactful professional development. Virginia Tech does not discriminate against employees, students, or applicants on the basis of age, color, disability, sex (including pregnancy), gender, gender identity, gender expression, genetic information, ethnicity or national origin, political affiliation, race, religion, sexual orientation, or military status, or otherwise discriminate against employees or applicants who inquire about, discuss, or disclose their compensation or the compensation of other employees or applicants, or on any other basis protected by law. For inquiries regarding non-discrimination policies, contact the Office for Civil Rights Compliance and Prevention Education at ************ or Virginia Tech, 220 Gilbert Street, Suite 5200, Blacksburg, VA 24061. If you are an individual with a disability and desire an accommodation, please contact Alberta Burke at *************** during regular business hours at least 10 business days prior to the event. Advertised: October 6, 2025 Applications close:
    $16-17 hourly 60d+ ago
  • Patient Scheduling Specialist

    Johnson Health 4.1company rating

    Medical receptionist job in Madison Heights, VA

    The Patient Scheduling Specialist works as a part of the Patient Care Team and assists with the overall scheduling experience. The Patient Scheduling Specialist is primarily responsible for providing excellent customer service to all patient contacts via phone and electronic communication and ensuring timely patient access to appropriate levels of care. Essential Duties and Responsibilities: Communicate with patients in a courteous and professional manner via telephone and other forms of electronic communication, such as text and live chat features, and ensures that all interactions work towards a goal of patient satisfaction. Promotes a positive approach in all interactions and assures that patients and external providers have an excellent experience on every exchange. Direct calls and create detailed and complete telephone encounters on behalf of patients, outside providers, and pharmacies. Ability to interpret patient and external provider wants and needs to ensure proper and timely routing of telephone messages and phone calls. Ability to stay calm and follow outlined procedures in moments of patient crisis. Navigates through the patient chart and documents to find requested information for patients and external providers. Schedules appointments in JHC's EHR. Must be knowledgeable of all scheduling components of each JHC department. Promotes the Team-Based Care Model by participating in monthly team meetings and all other as-needed team meetings as scheduled by the supervisor. Works in harmony with all staff members at Johnson Health Center and promotes a positive approach to every engagement. Reminds patients in a pleasant manner of the date, time, and location of the appointment and the provider that the patient is scheduled to see. Reschedules and cancels patient appointments as necessary. Communicates with the patient in a positive and encouraging manner when rescheduling is necessary. Demonstrates exceptional listening skills via telephone; able to interpret subtle indications such as tone of voice, hesitations, or incomplete responses. Monitors incoming texts, Live Chat messages, and appointment reminder software to ensure there are timely and accurate responses. Must be able to meet outlined productivity goals each week while working in a fast-paced environment that requires the ability to multi-task. Must be proficient at using dual monitors and multi-line phones while navigating at least three software programs simultaneously; proficient at typing quickly and accurately. Successfully complete assigned call center school training and other company assigned trainings. Performs other duties as assigned. Other Functions: Staff members will abide by the Code of conduct as documented in the Corporate Compliance Manual. Must demonstrate a personal and professional commitment to Johnson Health Center and its mission. Treats all patients and staff with dignity and respect, mindful of the cultural differences of the diverse population we serve. Management may modify, add or remove any job functions as necessary, or as changing organizational needs require. Physical attendance is an essential element of the job and necessary to perform the essential functions of the Patient Scheduling Specialist position. JHC Core Values: Staff members must actively demonstrate dedication and commitment to the core values of JHC. Respect - We value and respect each patient, their family, ourselves, and each other. Every individual associated with Johnson Health Center will be treated with dignity and respect. We value and respect people's differences, show empathy to our patients, their families and each other, and work collectively to build Johnson Health Center as a health center and an employer of choice. Integrity - We are committed to doing the right thing every time. Our actions reflect our commitment to honesty, openness, truthfulness, accuracy and ethical behavior. We are accountable for the decisions we make and the outcome of those decisions. Excellence - We will pursue excellence each and every day in activities that foster, teamwork, quality improvement, patient care, innovation, and efficiencies. At Johnson Health Center, our medical, dental, pharmacy, behavioral health, front desk and administrative teams are passionately committed to the highest quality of care for our patients. We continually seek out ways to enhance the patient experience and promote an environment of continuous quality improvement. Innovation - We value creativity, flexibility, and continuous improvement efforts. We are advocates and instruments of positive change, encouraging employees to engage in responsible risk-taking and working to make a difference. Out of the box thinking enables us to build on successes and learn from failures. Teamwork - We understand that teamwork is the essence of our ability to succeed. We work across functional boundaries for the good of the organization. Our collaborative approach ensures participation, learning and respect and serves to improve the quality of patient care. By focusing on a team-based approach, the expertise of each Johnson Health Center employee is leveraged to optimize the patient experience. Qualifications: High School diploma or equivalent. Some medical experience preferred. Working knowledge of MS Office products and ability to learn other computer related applications such as electronic medical records. Excellent oral and written communication skills. Working knowledge of office equipment, i.e., scanners, printers, copy machines, telephone system, fax machine. Must be able to excel in a team-oriented setting and promote the core values of Johnson Health Center. Ability to communicate in a positive, cheerful manner with all patients, staff, and vendors. Physical Demand and Working Environment: Fast-paced office setting with travel to other offices often. Lifting and/or exerting force up to 25 pounds occasionally, with frequently moving of objects. Work requires speaking, sitting, bending, walking, standing, hearing, and stooping, kneeling, and repetitive motion with certain activities. 8 hours of constant computer usage. OSHA low-risk position.
    $32k-41k yearly est. 60d+ ago
  • Patient Communication Representative

    Atlantic Vision Partners 4.5company rating

    Medical receptionist job in Forest, VA

    Job DescriptionDescription: The Atlantic Vision Partners Way At Atlantic Vision Partners, we want our employees to love coming to work and doing what they love - helping our patients see more clearly! We provide our employees with continued support through: · On-Site Training · Unlimited career growth opportunities within our 45 clinics in Virginia, North Carolina, and Tennessee, · Paid Certified Accreditations, and · Unmatched resources like in-house tools to help serve our patients. Your Mission As a Patient Communication Representative, you will serve as the first line of contact for our community with our practices. You will play a key role in ensuring that patients are greeted on the phone with a kind, courteous, and professional demeanor. You help patients with smooth scheduling. You strive to master the art of great customer service and patient interaction. Come where you can flourish! What You'll Do · Answer incoming calls on a multi-line phone system, responds to inquiries, and makes outbound calls to patients promptly and courteously · Register patients over the phone and verifies patients' records are up-to-date and accurate · Verify personal and insurance information for services and procedures · Schedule appointments and procedures · Reschedule missed appointments and cancellations · Collect and process payments from patients · Complete other functions as requested by management Requirements: What You Bring · Excellent judgment, dependability, and diligence · Demonstrated high ethical standards and integrity · Demonstrated accuracy and thoroughness; monitors own work to ensure quality · Customer and patient service orientation: prompt response to patient needs and ability to manage difficult or emotional customer situations with tact, empathy and diplomacy · Professionalism: displays positive outlook and pleasant manner, does not instigate or participate in office gossip or negativity, keeps commitments, dresses appropriately and is well groomed · Ability to work cooperatively in group situations; offer assistance and support to coworkers, actively resolves conflicts, inspires trust of others, and treats patients and coworkers with respect · Proficiency in Microsoft Office products (Word, Excel, and Outlook) · Willingness to submit to a background check Benefits & Perks We've got you covered in more ways than one! As a full-time employee, you receive medical, dental, vision, a 401k plan, long-term disability, and life insurance. Pay is determined based on qualifications and experience. You will also get: · No nights or weekends = work/life balance · Paid vacation and holidays (+ two floating holidays) · Tuition reimbursement opportunities · Referral bonus opportunities · Discount on designer eyewear · Paid certified accreditation program Physical Requirements: · Exerting up to twenty-five pounds of force occasionally and/or negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. · Repetitive motion. Substantial movements (motions) of the wrists, hands, and/or fingers. · Must have close visual acuity to perform an activity including viewing a computer terminal, extensive reading, interpretation, etc. · Must be able to be stationary for prolonged periods of time. Cognitive Requirements: · Executes tasks independently. · Learns and memorizes tasks. · Maintains concentration/focus on tasks. · Performs task in a demanding environment requiring multi-task and prioritize work. · Must be comfortable working and interacting with large groups of people daily. Compliance training and testing is required annually and as needed. Ready to Join Our Team? Apply Now! Atlantic Vision Partners provides equal employment opportunities and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
    $25k-28k yearly est. 11d ago
  • Front Desk Receptionist

    Bassett Physical Therapy

    Medical receptionist job in Stanleytown, VA

    Bassett Physical Therapy & BPT Kidz is looking for an upbeat and friendly receptionist to join our growing team! This Full Time position is responsible for greeting our patients and families, scheduling, answering the phone, processing payments, and performing other front office operational duties under general supervision. This position is available for our pediatric outpatient clinic in Stanleytown, VA! BPT was founded by therapists to provide comprehensive therapy, with the highest quality of care by a teamwork driven staff, to deliver best in class therapy services to our community. At BPT, we want to be the most respected therapy brand in our community. We will be the top choice for quality, patient centered care by providing a seamless patient experience. We will achieve this with our team of professionals continuously elevating their skills to be better tomorrow than we are today. GENERAL BENEFITS INCLUDE: Monday through Friday Schedule Health, Dental, and Vision Insurance provided by Major Carriers Term Life Insurance (100% company paid) Optional Short-Term and Long-Term Disability Insurance Optional Accident, Cancer, and Hospital Supplemental Insurance 401k Retirement Plan Paid Holidays, Vacation, and Sick Time POSITION REQUIREMENTS: Customer service skills-Ability to interact with our patients and provide exceptional customer service Attention to detail-mathematical and data processing Data processing proficiency-Practice management software, Word/Excel/Google Docs/Google Sheets Communication skills-written, verbal and general interactive Organizational skills-priority setting, file maintenance & report generation QUALIFICATIONS: Prior medical office administrative experience A person who demonstrates the physical and mental capabilities (practical &/or written) to perform the duties required of the position. Possesses and maintains good physical stamina and mental health. Basic computer knowledge or equivalent preparation. ESSENTIAL JOB FUNCTIONS: Promote the BPT mission, vision, and core values Complete tasks in a professional manner and to the benefit of our patients and staff Carry Out Intake Procedures per Business Office Guidelines, such as: distribution of paperwork, data entry, and maintaining Internal Daily Reporting Provide Patient Service Functions, such as: phone calls, scheduling, answering or redirecting general questions from patients Receive and document patient payments Respond to claims processing questions or provide information needed by our billing team for claim processing Document and refer patient billing account problems to the Business Office Manager Always be friendly to and converse with patients, families and visitors Report any safety hazards to the Safety Officer upon encounter Enter requisition for supplies as needed for re-order Ability to work on his/her own with normal supervision Ability to read and understand Policy and Procedure manuals Communicate with other teammates as needed to attain company goals Enhance professional growth and development through participating in educational programs, trainings, and in-service meetings Comply with the Facility's Comprehensive Compliance Plan (CCP) which includes but is not limited to: Business & Clinical Operations, Environmental Health & Safety, HIPAA, Human Resources and Code of Conduct as well as all facility policies and procedures and educational requirements associated the CCP Comply with all local, state and federal regulations training and instruction requirements as well as any other standards that govern healthcare services provision Perform other duties as assigned as permitted by law & training.
    $25k-33k yearly est. 60d+ ago
  • Front Desk Receptionist - Lynchburg, VA

    Rodgers and Rodgers Consulting

    Medical receptionist job in Lynchburg, VA

    Job DescriptionBenefits/Perks Great Work Environment Competitive Compensation We are seeking an experienced, dedicated, and professional receptionist to join our team! As our Front Desk Receptionist, you will be the first point of contact for our patients and their families, providing exceptional service to veterans and service members. This role is vital to creating a positive experience for all who enter our clinic. The ideal candidate will have a strong customer service background, excellent organizational skills, and a commitment to supporting veterans with empathy and respect. Responsibilities Greet and welcome veterans, visitors, and staff with courtesy and professionalism. Verify patient demographics and facilitate the intake process. Manage the appointment calendar and check-in processes efficiently. Assist veterans with completing necessary paperwork as needed. Conduct basic screening checks, including temperature or blood pressure checks, as required. Provide accurate information in person and via phone/email, including directions to the office using internet maps/GPS. Communicate effectively using online chat and other digital communication tools. Perform clerical duties such as filing, photocopying, scanning, and faxing. Maintain a clean, organized reception and office space. Order office supplies and manage inventory. Collaborate with medical staff and management to ensure efficient patient flow and clinic operations. Answer phone calls and emails promptly, directing inquiries to the appropriate team member or department. Ensure office security by adhering to safety protocols and managing access via the reception desk. Comply with HIPAA regulations and uphold patient confidentiality standards. Qualifications/Requirements High school diploma or equivalent; additional education is a plus. Proficient in computer skills; experience with Apple products and Google Suite is preferred. Proven experience as a receptionist or in a customer service role. Strong communication and interpersonal skills, with the ability to use chat and online tools effectively. Excellent organizational and multitasking abilities. Sensitivity and empathy towards veterans and their unique needs. Attention to detail and a commitment to excellent customer service. Schedule This is a part-time position, requiring 8-16 hours per week. Primary hours are on Sundays from 8:00 am to 5:00 pm, with potential additional hours available during the Monday to Friday workweek as needed.
    $26k-33k yearly est. 6d ago
  • Front Desk Overnight

    Grand Fitness Mgmt, LLC

    Medical receptionist job in Lynchburg, VA

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 82+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As an Overnight Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $26k-33k yearly est. 17d ago
  • Patient Service Coordinator

    National Spine & Pain 4.5company rating

    Medical receptionist job in Cave Spring, VA

    Full-time Description Reports To: Center Manager Shift Schedule: Days, 8am - 5pm (varies) Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! What we offer: Paid time off (PTO) & 8 company paid holidays Tuition reimbursement 401k with employer matching Competitive health, vision and dental benefits Employer paid long term disability benefits Pet Wellness coverage, legal assistance and identity protection Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program Tickets at Work- savings on favorite brands, travel, tickets, dining and more! What you will do: Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations, Prepare charts for upcoming appointments and process medical records requests in an efficient manner. Requirements We require the following: High school diploma or general education degree (GED) equivalent. Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice. Experience with Electronic Medical Records (EMR) systems, required. Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred. Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security. National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $29k-37k yearly est. 48d ago
  • Medical Receptionist

    Orthovirginia

    Medical receptionist job in Lynchburg, VA

    OrthoVirginia, Virginia's largest provider of expert orthopedic and therapy care, is currently seeking a full-time, experienced Registration Coordinator to join our team! Along with a collaborative, team-oriented work environment, our outstanding employment package includes: competitive salaries, excellent medical, dental, and vision benefits, paid time off (PTO), a generous 401k incentive plan, short-term and long-term disability insurance, life insurance, and a company-wide wellness program. Position Summary The Registration Coordinator serves as the first point of contact for patients and visitors and performs administrative duties, monitors office procedures, resolves problems, and assists with office operations. This position may also be responsible for insurance verifications/authorizations, patient scheduling and working with the clinic director to ensure smooth operations. Primary Functions & Accountabilities Maintain the registration desk, answer phone lines, and schedule appointments Enter and update patient information, verify insurance coverage, obtain authorizations, and collect co-pays Provide administrative support to providers as needed (e.g. filing, distributing dictation, etc.) Provide general office assistance including purchasing of office supplies, maintenance of office equipment. Coordinate with billing office on collections and balancing payments. Serve as liaison between patients and the clinical staff and will work toward ensuring efficiency and excellent customer service. Adhere to established procedures for appointment scheduling, intake, and record-keeping for all patients Collect appropriate copays, payments on accounts and payments for cash and carry supplies and accurately posts to patient's account Communicate with providers, medical assistants, financial counselors, patient resource coordinators and other support staff as needed Demonstrate sound knowledge of insurance plan participation and ensures appropriate processing of insurance information Manage telephone, fax, and e-mail requests in a timely and organized manner to ensure effective communication and excellent customer service Ability to work flexible schedules to meet clinic needs Knowledge, Skills & Abilities Must be able to multi-task with a strong sense of responsibility and initiative Strong written and verbal communication and interpersonal skills Exceptional customer service skills and focus Must be comfortable assessing situations and resolving or escalating as required Able to establish/maintain effective working relationships with patients, staff payers and team members Strong working knowledge with insurance authorizations, limitations/coverage, eligibility, billing, insurance regulations, insurance benefits and appeal processes Must be able to understand and explain most insurance and billing questions as it pertains to the patient Position Requirements High school diploma or equivalent One year of relevant office experience; Medical office experience preferred Basic knowledge of Microsoft Office; Typing speed of at least 35 WPM with high accuracy This organization participates in E-Verify. Esta organizacion participa en E-Verify.
    $28k-35k yearly est. 4d ago
  • Front Desk Coordinator - Christiansburg, VA

    The Joint Chiropractic 4.4company rating

    Medical receptionist job in Christiansburg, VA

    Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Competitive Pay $16-$18/hr + BONUS What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR kGSI134790
    $16-18 hourly 4d ago
  • Patient Service Coordinator

    National Spine & Pain Centers 4.5company rating

    Medical receptionist job in Cave Spring, VA

    Reports To: Center Manager Shift Schedule: Days, 8am - 5pm (varies) Job Category: Administrative Job Status: Non-Exempt For more than 30 years, NSPC affiliated physicians have been pioneers in the relief of chronic and acute pain through minimally invasive procedures. With more than 120 locations and 750 medical professionals facilitating nearly a million patient visits a year, NSPC is the healthcare brand more people trust for access to pain relief providers than any other. Come join our family of dedicated medical professionals! Military veterans are also encouraged to apply! What we offer: * Paid time off (PTO) & 8 company paid holidays * Tuition reimbursement * 401k with employer matching * Competitive health, vision and dental benefits * Employer paid long term disability benefits * Pet Wellness coverage, legal assistance and identity protection * Mental Health resources and other employee related wellness opportunities through our Employee Assistance Program * Tickets at Work- savings on favorite brands, travel, tickets, dining and more! What you will do: * Perform patient check in/out procedures, to include entering demographic/insurance information into an EMR system, collecting any outstanding copays/balances * Work with patients, insurance companies, and providers to maintain demographic information, obtain proper authorizations, * Prepare charts for upcoming appointments and process medical records requests in an efficient manner. Requirements We require the following: * High school diploma or general education degree (GED) equivalent. * Minimum of one (1) year of administrative medical office experience, preferably in a specialty practice. * Experience with Electronic Medical Records (EMR) systems, required. * Experience in Pain Management, Regenerative Medicine, or Orthopedics, strongly preferred. * Must be authorized to work in the United States and not require work authorization sponsorship by our company for this position now or in the future. * Must have satisfactory background check inclusive of driving, criminal, employment reference, education, and social security. National Spine & Pain Centers is an Equal Opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status.
    $29k-37k yearly est. 49d ago
  • Front Desk Receptionist

    Bassett Physical Therapy

    Medical receptionist job in Stanleytown, VA

    Job DescriptionSalary: $13-14 per hour Bassett Physical Therapy & BPT Kidz is looking for an upbeat and friendly receptionist to join our growing team! This Full Time position is responsible for greeting our patients and families, scheduling, answering the phone, processing payments, and performing other front office operational duties under general supervision. This position is available for our pediatric outpatient clinic in Stanleytown, VA!BPT was founded by therapists to provide comprehensive therapy, with the highest quality of care by a teamwork driven staff, to deliver best in class therapy services to our community. At BPT, we want to be the most respected therapy brand in our community. We will be the top choice for quality, patient centered care by providing a seamless patient experience. We will achieve this with our team of professionals continuously elevating their skills to be better tomorrow than we are today. GENERAL BENEFITS INCLUDE: Monday through Friday Schedule Health, Dental, and Vision Insurance provided by Major Carriers Term Life Insurance (100% company paid) Optional Short-Term and Long-Term Disability Insurance Optional Accident, Cancer, and Hospital Supplemental Insurance 401k Retirement Plan Paid Holidays, Vacation, and Sick Time POSITION REQUIREMENTS: Customer service skills-Ability to interact with our patients and provide exceptional customer service Attention to detail-mathematical and data processing Data processing proficiency-Practice management software, Word/Excel/Google Docs/Google Sheets Communication skillswritten, verbal and general interactive Organizational skillspriority setting, file maintenance & report generation QUALIFICATIONS: Prior medical office administrative experience A person who demonstrates the physical and mental capabilities (practical &/or written) to perform the duties required of the position. Possesses and maintains good physical stamina and mental health. Basic computer knowledge or equivalent preparation. ESSENTIAL JOB FUNCTIONS: Promote the BPT mission, vision, and core values Complete tasks in a professional manner and to the benefit of our patients and staff Carry Out Intake Procedures per Business Office Guidelines, such as: distribution of paperwork, data entry, and maintaining Internal Daily Reporting Provide Patient Service Functions, such as: phone calls, scheduling, answering or redirecting general questions from patients Receive and document patient payments Respond to claims processing questions or provide information needed by our billing team for claim processing Document and refer patient billing account problems to the Business Office Manager Always be friendly to and converse with patients, families and visitors Report any safety hazards to the Safety Officer upon encounter Enter requisition for supplies as needed for re-order Ability to work on his/her own with normal supervision Ability to read and understand Policy and Procedure manuals Communicate with other teammates as needed to attain company goals Enhance professional growth and development through participating in educational programs, trainings, and in-service meetings Comply with the Facilitys Comprehensive Compliance Plan (CCP) which includes but is not limited to: Business & Clinical Operations, Environmental Health & Safety, HIPAA, Human Resources and Code of Conduct as well as all facility policies and procedures and educational requirements associated the CCP Comply with all local, state and federal regulations training and instruction requirements as well as any other standards that govern healthcare services provision Perform other duties as assigned as permitted by law & training.
    $13-14 hourly 7d ago
  • Front Desk

    Grand Fitness Mgmt, LLC

    Medical receptionist job in Christiansburg, VA

    Job DescriptionDescription: Who Are We: Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 92+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment. Who You Are: All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience! If you have afternoon and weekend availability we have part-time shifts available. Benefits On-Demand Pay Medical, Dental and Vision insurance (full time employees only) Employee perks and discount program Free Black Card Membership 401(K) Plan Savings plan As the Front Desk Associate you will: Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in. Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies. Resolve member concerns and escalate to a Manager as needed. Answer phones in a friendly manner and assist callers with their inquiries. Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships. Perform prospective member calls and tours; assessing their membership needs. Execute retail transactions with accuracy and drive sales goals. Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area. Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule. Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns. Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.). Requirements: What you bring to the table: 6-12 months of experience in a customer service environment is preferred Must be 18 years of age Willing to become CPR/AED Certified (Training provided by Planet Fitness) Basic computer proficiency Ability to lift up to 50 pounds Ability to walk and stand for prolonged periods of time Ability to continuously talk in person or on the phone during shift Will occasionally encounter cleaning chemicals during shift This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
    $25k-33k yearly est. 11d ago
  • Patient Services Coordinator/Receptionist

    Atlantic Vision Partners LLC 4.5company rating

    Medical receptionist job in Collinsville, VA

    We're Looking For A Front Desk Receptionist To Join Our Team Are you dependable, self motivated, highly detail-orientated, have great leadership skills and a passion for creating an exceptional patient experience? If you are looking for career satisfaction with a dynamic company, we have the opportunity for you! At Atlantic Vision Partners, you'll find an amazing culture because we want our employees to love coming to work and do what they love - helping our patients see more clearly. We provide you with support, unlimited career growth opportunities and unmatched resources to do amazing work. Come where you can flourish! The ideal candidate will have at least 2 years of medical office/administrative experience and be able to perform multiple tasks such as welcoming clients to the clinis, handling calls, and checking our patients in and out. This team member will be instrumental in ensuring patients have the most memorable, positive experience at our clinic. We offer an incredible benefit package that includes medical, dental, employer paid life insurance, 401k with an employer match, 2 weeks paid time off, paid holidays (plus many more). Atlantic Vision Partners is an equal opportunity employer and strictly prohibits unlawful discrimination based upon an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law.
    $29k-34k yearly est. Auto-Apply 60d+ ago

Learn more about medical receptionist jobs

How much does a medical receptionist earn in Roanoke, VA?

The average medical receptionist in Roanoke, VA earns between $25,000 and $38,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.

Average medical receptionist salary in Roanoke, VA

$31,000
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