Medical receptionist jobs in Salisbury, MD - 45 jobs

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: CAREER OPPORTUNITY OFFERING Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement This position pays between $18.65 - $19.90/hr based on experience The Senior Patient Access Specialist is responsible for performing admitting duties for all patients receiving services at Ensemble Health Partners. Additional duties can include training, scheduling, and other senior-level responsibilities. They are responsible for performing these functions while meeting the mission of Ensemble Health Partners and all regulatory compliance requirements. The Senior Patient Access Specialist will work within the policies and processes that are being performed across the entire organization. Essential Job Functions: Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity or compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders while utilizing an overlay tool and providing excellent customer service as measured by Press Ganey. They will serve as the SMART for the department. They are to adhere to Ensemble Health Partners' policies and provide excellent customer service in these interactions with the appropriate level of compassion. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. A Senior Patient Access Specialist is responsible for the development of training materials and programs for new hires to the department, as well as providing continuing education to associates in all areas of the revenue cycle. A Senior Patient Access Specialist is responsible for the development of staff schedules within the patient access department. A Senior Patient Access Specialist will have on-call responsibilities for the department, including providing after-hours support and guidance. As part of on-call responsibilities, the Senior Patient Access Specialist may be responsible for working unscheduled times to cover staffing issues. Senior Patient Access Specialist are responsible for the collection of point of service payments. These activities may be conducted in emergency, outpatient, and inpatient situations including past due balances and offering payment plan options The Patient Access Specialist is expected to adhere to Ensemble Health Partners policies and provide excellent customer service in these interactions. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access Leadership. Senior Patient Access Specialists will be held accountable for point of service goals as assigned. Explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Observation Forms, Consent forms, and all forms implemented for future services. Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate including pre-registration of patient accounts prior to the patient visit which may include inbound and outbound calls to obtain demographic information, insurance information, and all other patient information. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets. This document is not an exhaustive list of all responsibilities, skills, duties, requirements, or working conditions associated with the job. Associates may be required to perform other job-related duties as required by their supervisor, subject to reasonable accommodation. Job Experience: 1 to 3 Years Education Level: Associate degree or Equivalent Experience Other Preferred Knowledge, Skills, and Abilities: Understanding of Revenue Cycle including admission, billing, payments, and denials. Comprehensive knowledge of patient insurance process for obtaining authorizations and benefits verification. Knowledge of Health Insurance requirements. Knowledge of medical terminology or CPT or procedure codes Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

Job Description Patient Service Representative (PSR) Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology *Spanish Speaking Preferred The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR QtwwxXQtL0

Job Description Our Mission: "Helping People Hear Better" Lucid Hearing is a leading innovator in the field of assistive listening and hearing solutions, and it has established itself as a premier manufacturer and retailer of hearing solutions with its state-of-the-art hearing aids, testing equipment, and a vast network of locations within large retail chains. As a fast-growing business in an expanding industry, Lucid Hearing is constantly searching for passionate people to work within our amazing organization. Club: Sam's Club in Salisbury, MD Hours: Full time/ Tuesday-Saturday 9am-6pm Pay: $18+/hr What you will be doing: • Share our passion of giving the gift of hearing by locating people who need hearing help • Directing members to our hearing aid center inside the store • Interacting with Patients to set them up for hearing tests and hearing aid purchases • Secure a minimum of 4 immediate or scheduled full hearing tests daily for the hearing aid specialist or audiologist that works in the center • 30-50 outbound calls daily. • Promote all Lucid Hearing products to members with whom they engage. • Educate members on all of products (non hearing aid and hearing aid) when interacting with them • Assist Providers when necessary, calling past tested Members, medical referrals to schedule return, etc. What are the perks and benefits of working with Lucid Hearing: Medical, Dental, Vision, & Supplemental Insurance Benefits Company Paid Life Insurance Paid Time Off and Company Paid Holidays 401(k) Plan and Employer Matching Continual Professional Development Career Growth Opportunities to Become a LEADER Associate Product Discounts Qualifications Who you are: Willingness to learn and grow within our organization Sales experience preferred Stellar Communication skills Business Development savvy Appointment scheduling experience preferred A passion for educating patients with hearing loss Must be highly energetic and outgoing (a real people person) Be comfortable standing multiple hours Additional Information We are an Equal Employment Opportunity Employer.

We are offering a long-term contract employment opportunity for a Patient Access Specialist in Lewiston, ME. This role is in the healthcare industry where you will be interacting with customers and patients, managing their accounts, and handling their inquiries. Entry level applies are welcome! Responsibilities: - Engage in patient-facing activities and provide a high level of customer service. - Process patient credit applications with accuracy and efficiency. - Responsible for answering inbound calls and dealing with patient queries promptly. - Maintain an up-to-date record of patient credit information. - Perform authorizations, benefit functions, and billing functions as part of the role. - Participate in clinical trial operations as required. - Monitor patient accounts and take necessary actions based on account status. Requirements Qualifications: No healthcare experience required! Excellent role for anyone interested in healthcare! + HS Diploma or GED required + Previous experience in a customer-facing role (retail, hospitality, call center, etc.) + Strong communication and problem-solving skills + Ability to multitask in a fast-paced environment + Basic computer skills and familiarity with data entry + High school diploma or equivalent required Multiple shifts with rotating schedules available, varying hours, shift differential available 1st, 2nd and 3rd shifts available! TalentMatch Robert Half is the world's first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles. Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more. All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information. © 2025 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking "Apply Now," you're agreeing to Robert Half's Terms of Use (https://www.roberthalf.com/us/en/terms) and Privacy Notice (https://www.roberthalf.com/us/en/privacy) .

Are you passionate about providing exceptional service and creating a welcoming environment for patients? Join our dedicated team as a Patient Care Coordinator at Aquacare Physical Therapy and make a meaningful impact in our patients' lives. Job Duties and Requirements: Welcome patients and visitors with a pleasant demeanor. Schedule appointments efficiently. Assist patients with paperwork and outcome measures. Collect copayments and reconcile daily postings. Address patient questions and redirect as needed. Maintain a neat reception area. Complete reports and follow-ups accurately. Skills and Qualifications: Strong customer service and multitasking skills. Knowledge of healthcare terminology and basic office procedures. Ability to maintain confidentiality and use computer applications effectively. Excellent organizational and communication skills. High attention to detail. Education and Experience: High school graduate or equivalent. Experience in physical therapy or healthcare office preferred. Proficiency with Microsoft Office and Google Sheets. Physical Requirements: Prolonged sitting and computer use. Ability to lift up to 15 pounds. What You Bring A welcoming and empathetic approach that ensures patients feel comfortable and valued. Problem-solving skills and adaptability to manage patient needs. Proactive attitude to enhance patient satisfaction. Dedication to high standards of patient care and team contribution. Flexibility in a fast-paced environment. Our Culture and Values At Aquacare & Fitness Forum PT, we pride ourselves on a culture that prioritizes compassion, professionalism, and high-quality patient care. We foster an environment of respect, innovation, and continuous improvement, believing in the importance of empowering both patients and staff. Our values are rooted in kindness, teamwork, and the belief that everyone deserves the opportunity to reach their fullest potential. Why Join Us? Be part of a respected and patient-focused organization. Work alongside professionals who value growth, learning, and mutual support. Contribute to a mission-driven team dedicated to health and wellness. If you have a passion for patient care and the skills to excel in a dynamic, supportive environment, we would love to hear from you. Apply today and help us make a difference! Join a Team Where You Can Grow, Specialize, and Make a Difference! For over 26 years, Aquacare & Fitness Forum Physical Therapy has proudly delivered premier outpatient physical therapy services across Maryland and Delaware as a locally owned and operated practice. We're committed to helping our clinicians specialize in their fields of interest-supporting professional growth through mentorship and continuing education. Our specialty services are designed to meet the diverse needs of our community and include: Specialty Areas: ✅ Orthopedic Rehabilitation ✅ OP Home Visits (PT PLUS) ✅ Aquatic Therapy ✅ Sports Rehabilitation (Aquacare Athletics) ✅ Balance & Vestibular Therapy ✅ Dance Rehabilitation ✅ Lymphedema Treatment ✅ Neurological Rehabilitation ✅ Pelvic Floor Therapy ✅ Women's Health At Aquacare & Fitness Forum PT, you'll be part of a collaborative, patient-centered team that values quality care and clinical excellence.

Job Description Responsibilities Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, we are Leading Radiology Forward . With dynamic cross-training and advancement opportunities in a team-focused environment, the core of our success is its people with the commitment to a better healthcare experience. When you join us as a Patient Service Representative , you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes. Schedule: Monday - Friday, 9:30am -6:00pm You Will: Greet and register patients in a friendly and service-oriented manner. Obtain or verify proper insurance and patient information, collect signatures and ensure accuracy and completion of necessary documentation. Collect and log all co-pays and fees Answer/transfer incoming phone calls. Schedule, reschedule or cancel new or current patients, confirm appointments and notify staff of changes when necessary. Give patients appropriate orientation for preparatory and safety protocols, and provide directions to facilities if needed. Coordinate with the back-office staff for timely and effective care of patients Demonstrates competency regarding the need to safeguard patient property and Patient Health Information. Safeguards any on site medications in accordance with Company policies, procedures and any legal requirements. Demonstrates respect for company property, including any cash and patient financial information on site or on patient portals. Is responsive to the needs of others by exhibiting and maintaining professional behavior toward patients and coworkers. Demonstrates respect for patient boundaries and cultural sensitivities during all interactions. Demonstrates ability to interact diplomatically and sympathetically with patients, their families, and the public in a clinical setting. Demonstrates ability to establish, nurture, and maintain cooperative working relationships. You Are: Genuinely passionate about customer service and exercise sound judgement and an ability to remain professional in all situations Able to demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues Able to thrive in a fast-paced environment, have a knack for prioritizing work with a structured approach, and enjoy providing world-class customer service To Ensure Success In This Role, You Must Have: High School Diploma or GED Intermediate to advanced computer skills Strong multitasking and communication skills Experience providing exceptional customer service Medical terminology knowledge and recent medical/radiology office experience is preferred. We Offer: Comprehensive Medical, Dental and Vision coverages. Health Savings Accounts with employer funding. Wellness dollars 401(k) Employer Match Free services at any of our imaging centers for you and your immediate family.

About the Job MedStar Health Urgent Care is committed to providing world-class compassionate care to every patient every time at every touch point during the experience. All associates are accountable for their role in meeting patient experience standards. Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities * Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. * Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments. * Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable * Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely. * Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record. * Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system. * Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures. * Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services. * Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleague's medical providers and others to communicate essential information and to ensure a high level of patient experience. * Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner. * Participates in meetings and on committees as needed or assigned. * Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards. * Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * 1-2 years experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required * Working knowledge of IDX/GE centricity business Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers. This position has a hiring range of USD $18.70 - USD $32.72 /Hr.

About the Job MedStar Health Urgent Care is committed to providing world-class compassionate care to every patient every time at every touch point during the experience. All associates are accountable for their role in meeting patient experience standards. Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities * Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. * Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments. * Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable * Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely. * Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record. * Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system. * Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures. * Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services. * Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleague's medical providers and others to communicate essential information and to ensure a high level of patient experience. * Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner. * Participates in meetings and on committees as needed or assigned. * Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards. * Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * 1-2 years experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required * Working knowledge of IDX/GE centricity business Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers. This position has a hiring range of USD $18.70 - USD $32.72 /Hr. General Summary of Position MedStar Health Urgent Care is committed to providing world-class compassionate care to every patient every time at every touch point during the experience. All associates are accountable for their role in meeting patient experience standards. Serves as the initial contact person at the medical practice or hospital department and greets patients in a courteous and professional manner. Coordinates efficient patient flow through the practice or hospital department assigned. Makes appointments registers patients collects co-payments Time-of-Service (TOS) payment processing updates demographic and insurance information and provides patients with follow-up appointments and requisitions for tests. Primary Duties and Responsibilities * Contributes to the achievement of established department goals and objectives and adheres to department policies procedures quality standards and safety standards. Complies with governmental and accreditation regulations. * Manages the intake of patients into the practice screens for emergent conditions registers verifies insurance and explains patient responsibility regarding payment for services and co-pays. Collects copayment prior to care posts time of service (TOS) payments collects and reviews of all encounter forms and prepares charge batches as assigned. Ensures appropriate and timely status assignment of all appointments. * Schedules appointments including follow up and referral appointments. Completes requisitions for tests as applicable * Answers the telephone in accordance with the policy and service expectations provides telephone triage; disseminates messages appropriately utilizing available technology and prioritizes calls appropriately and timely. * Prepares updates and copies forms reports and records on a routine basis; scans imports and indexes regularly to keep information flowing into patients' medical record. * Contacts patients regarding missed appointments; monitors and tracks no shows and enters data into system. * Performs check-out procedures by inputting patient charges and verifying patient demographic and insurance information ensuring charges are entered in a timely manner in accordance with departmental procedures. * Supports organization initiatives related to new technology clinical programs and improving the patient experience. Seeks opportunities for improvement in all administrative processes and services. * Ensures optimal patient flow by managing variable and sometimes unpredictable patient volume throughout the day and by providing backup to other members of the team. Interacts effectively with colleague's medical providers and others to communicate essential information and to ensure a high level of patient experience. * Takes personal responsibility for the neat appearance of the work location to include front office reception area break room and other assigned areas assuring each area represents MedStar Health in a positive manner. * Participates in meetings and on committees as needed or assigned. * Adheres to Medstar's high reliability organization (HRO) principles and embodies Just Culture standards. * Participates in multi-disciplinary quality and service improvement teams. Minimal Qualifications Education * High School Diploma or GED required * One year of relevant education may be substituted for one year of required work experience. Experience * 1-2 years experience providing high quality customer service required preferably in a health care setting. Preference given to candidates whose experience includes the use of computerized schedules registration systems and electronic records required * Working knowledge of IDX/GE centricity business Licenses and Certifications * CPR - Cardiac Pulmonary Resuscitation (includes BLS and NRP) for healthcare providers from either the American Heart Association (AHA) or American Red Cross within 90 Days required and * Additional unit/specialty certifications may vary by department or business unit. Knowledge Skills and Abilities * Excellent interpersonal communication and customer service skills and good telephone etiquette. * Requires knowledge of medical terminology and effective oral and written communication skills. * Must possess the ability to perform in a high-pressure environment to organize and prioritize work to deal effectively and professionally with a variety of different individuals and to support and monitor the needs of multiple medical providers.

Our Company Adoration Home Health and Hospice The Patient Services Coordinator (Clinical) is responsible for scheduling home visits for field staff and coordinating patient care under the direction of the Clinical Manager. This role ensures optimal utilization of clinical resources to support care center capacity and adherence to utilization guidelines, while serving as a liaison between field staff, patients, and the Clinical Manager for scheduling and communication of patient services. Responsibilities • Schedule patient assessment visits, including Oasis visits, in a timely manner. • Prepare weekly clinical schedules and review daily to identify capacity opportunities and ensure productivity standards. • Assign clinicians to geographic areas efficiently, matching skills to care needs and optimizing capacity. • Reschedule missed visits within the current week or escalate to Clinical Manager. • Collaborate with field clinicians to ensure all ordered patient visits are scheduled and completed. • Manage scheduling-related calls from patients and staff; refer clinical or performance issues to Clinical Manager. • Monitor hospitalized patients and ensure appropriate team follow-up. • Complete schedules including required orders and services (e.g., lab draws, supervisory visits, add-on visits). • Support Clinical Manager in timely communication with patients, clinicians, referral sources, BD team, and office staff. • Run applicable reports and take appropriate workflow actions. • Assist with patient transfers between care centers and/or Hospice services. • Maintain supply closet, ensuring supplies are current and properly packaged; coordinate field supply needs. • Perform referral and intake duties in absence of Intake Coordinator. • Obtain and document verbal orders for patients in accordance with licensure requirements. Qualifications Associate degree in nursing (ADN) or Bachelor of Science in Nursing (BSN) required Minimum 1 year administrative experience in a healthcare setting Scheduling experience in healthcare is preferred Current unencumbered license to practice as a Licensed Piratical Nurse (LPN), Licensed Vocational Nurse (LVN), or Registered Nurse (RN) About our Line of Business Adoration Home Health and Hospice, an affiliate of BrightSpring Health Services, provides quality and compassionate services in the comfort of home, providing support for patients, families, and caregivers in their time of need. Adoration was formed to fill the need for a loving, community-focused, caring organization. We empower patients to live with dignity, find a sense of fulfillment, and celebrate with their families a life well-lived. Our employees and caregivers are proud to be a part of the Adoration team and the mission of our company. For more information, please visit ************************ Follow us on Facebook and LinkedIn. Additional Job Information LUNA

Job DescriptionSalary: Based on Experience Medical Receptionist Classification: Hourly The Medical Receptionist is responsible for answering phones, scheduling appointments, and returning emails to ensure compassionate patient care. Primary Responsibilities Answer, scribe, and transfer incoming communication and inquiries by phone and email Respond and comply with requests for information Schedule, confirm, and maintain timely appoints of patients via phone, online, and patient portal Verify insurance information and verify co-pays, deductibles, and balances Inform patients of medical office policies and procedures Virtual back-office support with chart prep, insurance verification, and pre-authorizations, as needed Respond to incoming medical record requests Maintain patient confidentiality at all times Perform other duties as assigned Knowledge, Skills, and Abilities: Knowledge of medical terminology, procedures, and diagnoses preferred Understand general administrative processes Ability to multitask within a high-functioning, fast-paced, multidisciplinary medical center Working knowledge of healthcare insurance preferred Knowledge of EMR preferred Individual must be skilled in verbal and written communication skills, able to read from a script Able to develop good customer relationships to achieve customer satisfaction Ability to self-manage and be productive with minimal supervision Project management Attention to detail Cheerful attitude Qualifications: High School Diploma required 1-2 years experience in a medical clinic Essential Functions/Physical Requirements: The requirements below are required with or without reasonable accommodations: Ability to tolerate walking, standing, and sitting throughout the day. Ability to meet the attendance requirements for the position.

Job Description Simon Eye and Center for Advanced Eye Care are partner practices with a combined 34 Optometrists, 8 Ophthalmologists, and 190 staff serving patients across the state of Delaware and in Pennsylvania with locations in Glen Mills, Bryn Mawr, and Bucks County. We are aligned to ensure our communities can access patient-centered, medically oriented full service eyecare delivered in convenient locations with friendly, knowledgeable doctors and staff. As a Medical Receptionist, every patient visit starts with you. In our fast-paced environment, you will greet and check-in all patients for appointments while delivering the WOW experience and top-notch customer service our patients have come to expect from Simon Eye Associates. What You'll Do: Accurately enter and communicate patient charges Collect co-payments from patients as required by insurance guidelines Review registration information on file, verify insurance plan information Update and maintain patient insurance and demographic information Resolve patient issues by obtaining and evaluating all relevant information, seek assistance from and coordinate with other Simon Eye departments when needed Schedule patient appointments Communicate with providers and staff throughout daily events What You'll Need: At least 3 years of experience providing exceptional customer service, preferably in a fast-paced medical environment Ability to understand and communicate patient insurance information in a clear and professional manner Ability multi-task; to work quickly and accurately while maintaining a positive patient experience Proficiency in using computer databases including typing accuracy High level of professionalism and self-motivation Ability to work at least one evening per week and two Saturdays per month to meet patient needs About Us We help bring the world into focus so our patients can achieve and enjoy all life has to offer. We achieve and maintain top levels of SERVICE, CURIOSITY, FRIENDLINESS, PROFESSIONALISM, and TEAMWORK for every patient, every time - all in pursuit of providing Eye Care for Life . We are also committed to creating and maintaining a thriving, sustainable culture for our patients, doctors, staff, communities, and put more simply, everyone we interact with. We are proud to be the most trusted eye care provider in Delaware, voted Reader's Choice Best Optometrists, for nearly two decades! Powered by JazzHR ja Gdl718TC

Pocomoke, MD Monday-Friday 6:00AM until finished $500 - $800 People want to work at Capstone because of our high-performance culture. We build strong relationships, challenge the status quo, work hard to deliver results, and pay it forward in our communities. Through transparency and open lines of communication, we do the right thing and deliver on our promises. Think you have what it takes? Our Scheduling Coordinator require strong analytical skills along with the ability to monitor workflow, provide focus on schedule attainment and customer service. The Scheduling Coordinator coordinates and expedites the flow of work and materials within or between departments according to daily and weekly schedules. Duties include developing and distributing the inbound, replenishment and shipping schedules. The clerical WMS/MRP activities of these schedules are performed by the Production Control Scheduler. Essential duties and responsibilities: The following reflects management's definition of essential functions for this job but does not restrict the tasks that may be assigned. Management may assign or reassign duties and responsibilities for this job at any time due to reasonable accommodation or other reasons. * Attendance at assigned work facility * Performing tasks safely * Performing assigned duties in the area to ensuring area housekeeping requirements are met * Abiding by all OSHA rules and safety practices * Meeting established procedures and productivity, safety and quality standards * Communicating both orally and in writing in a clear and concise manner * Working with all departments, share labor and cross train as required for business needs * Communicating effectively both with management and their team * Must be able to multi-tasks in a fast-paced environment * Ability to analyze and fix production problems * Managing all assigned material and equipment * Ensure daily production schedules are met to satisfy customer demands * Performing other duties as assigned by Manager Requirements * High School diploma or general education degree (GED) * Bachelor's degree preferred * 1-2 year fast-paced logistics industry or manufacturing environment experience, automotive preferred * 2 Year Production Control Scheduling preferred * Analyze and prepare documents needed for production * Create schedules and prioritize job orders for order fulfillment and operation optimization * Maintain the shop floor schedule and other reports as required * Strong written and verbal communication skills * Organizational, people, and interviewing skills * Follow up with all teams to expedite flow of materials and documents to meet shop floor schedule and customer expectations * Conflict resolution skills * Ability to respond to situations in a prompt and professional manner * Energetic and highly motivated to succeed * Proven professional and sound judgment in the management of difficult and / or sensitive matters * Provide excellent customer service to internal and external customers * Intermediate / Advanced Microsoft Word and Excel * Ability to work in multiple systems and ability to input and retrieve data are a must * Fluency in English The physical demands described here are a representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical requirements While performing the duties of this job, the employee is required to talk and hear, to stand and walk for prolonged periods of time, and to frequently bend, stoop, and kneel. The employee is frequently required to walk, reach with hands and lift with arms, shoulder, and legs. The employee is occasionally required to sit, climb or balance and stoop, kneel, crouch or crawl. The employee must regularly lift and/or move up to 10 pounds, frequently lift and/or move up to 25 pounds and occasionally lift and/or move up to 35 pounds. Work environment One-hundred percent of work time is spent in a warehouse where temperatures are hot or cold (seasonally) About the Company: Capstone is a North American supply chain solutions partner with more than 650 operating locations, 19,000 associates, and 60,000 carriers. We have capabilities in freight management, warehouse and distribution center support, last-mile delivery, supply chain analytics, and optimization, and more. Our integrated, end-to-end logistics solutions uniquely position us to help partners reduce warehousing and transportation costs

Job Description Greet and attend to patients in person and over the phone. Professionally assist doctors, staff, visitors, and patients. Maintain business inventory such as checking supplies, scheduling equipment, and maintenance repairs. Answer all phone calls in a professional and courteous manner. Perform all duties within HIPAA regulations. Maintain confidentiality of all doctor, staff, and patient information. Schedule appointments between doctors and patients. Liaise between medical departments with discretion and professionalism Adhere to policy and procedures during all activaties. Assist with admissions/treatment as per agreed protocols. Ensure that stock levels are adequate and orders are made timeously. Communicate medical results to patients under clinical supervision. Complete accurate documentation of patient visits. 2 years of experience at a healthcare facility in a medical receptionist role. Working knowledge of medical terminology, HIPAA regulations, ICD, and CPT coding. Innovative thinker with strong conceptual and problem-solving skills. Attention to detail with the ability to multi-task. Strong organizational, administrative, and planning skills. Ability to work under pressure and react effectively to emergency situations. Ability to use discretion while working with sensitive information. Excellent documentation and communication skills. Passionate about healthcare excellence. E04JI8020gtr407f6m3

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We are looking for a well-groomed, friendly front desk staff to be responsible for welcoming guests, managing online and telephonic bookings, and verifying guests' payment methods during check-in. You should have a pleasant and professional disposition with guests and other hotel staff. The position is part-time, and we are looking to fill the 7:00am - 3:00pm position, as well as the 3:00pm-11:00pm position. Previous hospitality experience is preferred, but not required. Front Desk Responsibilities: Checking guests in and out. Receiving and managing reservations made online and telephonically. Verifying guests' payment methods during check-in. Assigning rooms to guests and informing them of any specials offered by the hotel. Organizing transport services for guests at their request. Providing guests with information about the hotel. Keeping abreast of attractions that may be of interest to guests. Serving as a host at conferences, and ensuring that all relevant preparations are made for the event. Front Desk Requirements: High school qualification or equivalent. Previous hospitality experience would be advantageous. Strong written and verbal communication skills. Well-presented and professional appearance. Competency with Microsoft Office. Ability to learn on the job. Excellent customer service skills. Must have flexible hours. Must be able to work weekends and holidays. Work schedule 8 hour shift Weekend availability Holidays Night shift Benefits Paid time off Employee discount Other

At Shore Regional Health, you can learn, grow and make a lasting impact on patients and families. You'll experience the support of a collaborative work environment and a sense of collegiality unlike any other. Our comprehensive system has many locations and practice options to choose from throughout the beautiful Eastern Shore of Maryland. Job Description We are seeking a detail-oriented and efficient Front Office Coordinator (PRN) to join our healthcare team in Easton, United States. In this role, you will be responsible for managing the front desk operations and ensuring smooth patient flow in our facility on an as-needed basis. Greet and check-in patients, verifying their information and insurance details Schedule and manage appointments using our electronic scheduling system Answer phone calls, respond to inquiries, and direct calls to appropriate departments Maintain a clean and organized reception area Collect and process patient payments and co-pays Assist with medical records management and filing Coordinate with clinical staff to ensure efficient patient flow Perform general administrative tasks such as data entry, faxing, and scanning documents Ensure compliance with HIPAA regulations and maintain patient confidentiality Assist with other administrative duties as assigned Qualifications High school diploma or equivalent required; Associate's degree in healthcare administration or related field preferred Previous experience in healthcare front office or administrative roles preferred Strong communication and interpersonal skills Excellent organizational and multitasking abilities Proficiency in MS Office and familiarity with electronic scheduling software Knowledge of medical terminology and understanding of healthcare operations Familiarity with medical insurance and billing processes Customer service-oriented with a professional demeanor Ability to work flexible hours, including evenings and weekends as needed Medical office certification (e.g., Certified Medical Administrative Assistant) a plus Detail-oriented with a commitment to accuracy and efficiency Ability to maintain patient confidentiality and comply with HIPAA regulations Additional Information All your information will be kept confidential according to EEO guidelines. Compensation: Pay Range: $17.00 - $24.76 Other Compensation (if applicable): Review the 2025-2026 UMMS Benefits Guide

Mahmee is on a mission to make the United States the best place in the world to give birth by providing wraparound pregnancy and postpartum care that treats the whole you. Mahmee is backed by some of the most well-known venture capital investors in the world, including Goldman Sachs Asset Management, MaC Venture Capital, Mark Cuban, Serena Williams, and Arlan Hamilton, among others. The primary goal of this role is: To support the maintenance and refinement of Mahmee's internal revenue cycle reporting systems, ensuring accurate tracking of insurance billing performance and reimbursement trends. Success in this role means our billing workflows are consistently followed, claims and reimbursements are monitored effectively, and reporting inputs are accurate and timely. Within 90 days, the Medical Biller will have contributed to refining Mahmee's internal insurance billing workflows, supported the establishment of a standard billing performance dashboard, and ensured timely tracking of key reimbursement and denial trends across payers. To accomplish this goal, you'll need a ton of knowledge in: * 2-3 years of experience working in healthcare billing or revenue cycle operations, with a working knowledge of payer reimbursement processes, CPT/ICD coding, EOB review, and denial management * Experience working within a healthcare services environment, supporting billing processes for medical practices, outpatient clinics, or similar settings * Collaborating cross-functionally with clinical, operational, or administrative teams to ensure complete and accurate documentation, claim submissions, and follow-up activities that support the revenue cycle * Understanding of financial compliance and documentation standards related to healthcare billing and payer requirements * Working in a healthcare services environment, particularly with a focus on maternal and/or infant health * Collaborating with care teams that include doulas, nurses, lactation consultants, mental health specialists, nutrition coaches, and other health professionals to ensure financial processes support patient care operations * Financial compliance and internal controls related to healthcare delivery and revenue cycle management You must have all of these skills: * Strong analytical and financial acumen, with the ability to identify discrepancies, investigate issues, and ensure data accuracy in billing and reimbursement processes * Familiarity with insurance billing systems and payer portals, including tools such as Tebra (formerly Kareo), Office Ally, Availity, and Change Healthcare for submitting claims, verifying eligibility, reviewing remittances, and managing denials * Adaptability and systems thinking, with comfort navigating dynamic environments, optimizing workflows between internal teams and external vendors, and working with data from Electronic Health Records (EHRs) and insurance billing platforms * Organizational and project management skills, including the ability to prioritize tasks, manage competing deadlines, and operate independently Your responsibilities will include: * Revenue Integrity and Insurance Billing Oversight * Supporting the maintenance of Mahmee's internal revenue cycle reporting framework, including providing accurate, validated data inputs for recurring reports used by the Director of Operations and other leadership stakeholders * Reviewing insurance billing activity and auditing remittance receipts to ensure accurate revenue recognition and identify underpayments, overpayments, or billing anomalies * Investigating discrepancies in Explanation of Benefits (EOBs) or insurer reimbursements and collaborating with internal stakeholders to resolve them * Coordinating with internal teams to ensure proper CPT code usage, modifier application, and encounter documentation that supports clean claims * Identifying gaps or inefficiencies in billing workflows and recommending improvements to reduce denials and improve reimbursement timelines * Insurance Billing Optimization and Claims Workflow Support * Monitoring claim status, denials, and aged receivables to identify patterns in payer behavior or internal billing issues that require intervention * Partnering with clinical and operational teams to ensure documentation and workflows align with payer requirements for authorization, eligibility, and reimbursement * Supporting internal training and documentation for billing-related workflows, helping other teams understand how clinical activity translates to accurate billing Your Benefits Package * Competitive pay plus stock options * Flexible work solutions including remote options, hybrid work schedules * Paid time off, including national holidays and your birthday * Health, dental and vision coverage, plus 401(k) and life insurance $60,000 - $70,000 a year Mahmee's Commitment as an Equal Opportunity Employer Mahmee values diverse experiences. If you have important skills that we haven't listed here, please don't hesitate to apply and tell us more about your unique expertise. Just like we fight for equitable access to healthcare, we also stand for equitable access to career opportunity. Inclusive hiring is incredibly important to our organization, and we welcome individuals of all cultural backgrounds and experiences to apply to our open positions. We especially encourage members of traditionally underrepresented communities to apply, including women, people of color, LGBTQ people, veterans, and people with disabilities.

Office Based Patient Service Specialist (PSS) Job Summary: The Patient Services Specialist (PSS) is part of a cross-trained team that performs the following processes necessary for efficient operational function of a health center: pre-registration, registration, appointment confirmation, scheduling, and answer inbound phone calls. The position is responsible for greeting the patient and providing quality customer service. Receives co-payments and gives appropriate receipts to patients, and records payments in practice management system. Verifies insurance information, assists with enrollment in sliding fee and other benefit products. Scans patient related documents to electronic health record (EHR). This is a non-exempt, full-time position in pay grade 1 with the pay range of $16.17 - $19.41. The Patient Service Specialist reports directly to the Practice Manager and/or Operations Director. Required Skills/Abilities: Must be proficient with technology and computer skills including Microsoft software. Must have basic math skills. The ability to handle cash and accurately complete bank deposit slips. Medical or dental terminology a plus. Education and Experience: High school diploma or equivalent Previous customer service experience Preferred experience in various medical settings to include medical, dental, or behavioral health. Working Conditions and Physical Requirements: Primarily office-based work Travel to various sites required Standards of Behavior: Commitment To Service Respect Quality Teamwork Patient Focus Integrity Accountability Caring & Compassion Professionalism Listening & Responding Safety AIDET Job Related Competencies: Empathetic Outlook- The ability to perceive and understand the feelings and attitudes of others; the ability to place oneself “in the shoes” of another and to view a situation from their perspective. Attention to Detail - The ability to process detailed information effectively and consistently. Problem Solving- Identifies and analyzes problems weighing the relevance and accuracy of available information. Generates and evaluates alternative solutions and makes effective and timely decisions. Communicates Effectively- Developing and delivering multi-mode communication that conveys a clear understanding of the unique needs of different audiences. Values And Ethics - Serving with integrity and respect in personal and organizational practices. Ensuring decisions and transactions are transparent and fair. Time Management- The ability to effectively manage one's time and resources to ensure that work is completed efficiently. Commitment to Community: Choptank Community Health System (CCHS) is committed to creating a safe and open healthcare environment that improves health outcomes and values and respects the unique experiences and perspectives of both patients and staff by: Prioritizing access for all individuals; Offering ongoing training for staff to promote health awareness, preventive measures and early detection for the varied patient population on the Eastern Shore; Actively engaging with patients, families and staff; Fostering a workplace culture in which everyone is treated with dignity. Duties/Responsibilities: Customer Service Greets patients in a professional manner as they enter the health center. Demonstrates AIDET with all patients, guests, and staff interactions. Consistently answers calls within 3rd ring. Always follows established procedures for handling patient calls and visits. Communicates with patients in a professional manner on the telephone. Notifies Triage Registered Nurse of all emergent patient phone calls as per triage policy. Adheres to and models CCHS Standards of Behavior Works with the clinical staff to coordinate patient flow Keeps patients informed of wait times. Addresses patient concerns with site-based leadership in a timely and responsive manner. Always maintain patient confidentiality. Appointment scheduling Accurately and thoroughly schedule patients according to schedule templates and scheduling guidelines. Informs patients of past due balances, copays, and sliding fee renewal dates when scheduling appointments. Actively manages appointment waitlist. Strives to meet a first call resolution with inbound patient calls. Perform confirmation calls per the appointment reminder procedure. Documents no show and cancel status in the practice management system. Sends no show letters and tracks no show occurrences. Manages same day requests in coordination with clinical team. Follows dental emergency walk in procedure. Reschedules patient appointments as needed. Monitors schedule requests and tickler system for needed appointments. Effectively troubleshoot errors in schedule with site-based leadership. Proactively monitors schedules for provider PAL and meetings that will require appointment rescheduling. Troubleshoots online portal scheduling errors. End of day review verifying all appointments are checked out or documented as no show. Prints the next day schedules for each provider daily. Registration Utilizes 3rd party registration system to update demographic data. For patients unable to use electronic system, will enter and edit appropriate demographic data on patients accurately. Verify demographics, contact numbers, and emergency contacts at every visit. Verifies insurance eligibility and frequencies at every visit per established procedure for all scheduled patients. Appropriate completion of noncovered forms for noncovered services, in accordance with insurance coverage. Ensures sliding fee applications are offered to every patient and updated annually. Determines patient's eligibility with the sliding scale and verifies proof of income consistent with current policies. Ensures all registration forms are completed during first appointment and verified at every visit and signatures are obtained annually Ensures all insurance information is verified at every visit For new patients, verifies that all required forms are completed prior to registration. For established patients, ensures all registration forms are updated and signed annually. Verifies and updates VFC status. Updates patient's preferred pharmacy. Converts patients reaching the age of majority to their own guarantor. Payment Collection Receives copayments, self-payments, and gives appropriate receipts Keeps money secure and balanced in locked cash drawer. All monies collected are reconciled daily and placed in the safe at the end of day. Financial Operations Assists patients with billing issues, working with CCHS billing department. End of day review performed in practice management system including collections and cash reconciliation. Performs Other Duties as Required Keeps electronic health record (EHR) buckets current, reviewing at least daily. Takes initiative to solve problems, prioritizes effectively, and recommends improvements to site-based leadership. Traveling to other CCHS locations to provide coverage as needed. Consistently displays professionalism during interaction with CCHS customers, staff, and clinicians. Attends and engages in weekly huddles, monthly site meetings, department meetings, and all staff meetings as required. Maintains inventory of office supplies by communicating low stock to designated person. Ensures the front desk area and patient waiting areas are neat and presentable to assure safe environment. Responsible for mail and package deliveries. Works with other staff to achieve a desirable working environment. Regular, reliable attendance is a requirement of this job. Benefits: Tuition and education assistance Certification scholarships available Paid holidays (9) Flexible paid time off and vacation scheduling 403(b) 403(b) matching Employee assistance program Flexible spending account Health insurance Dental insurance Vision coverage Life insurance Referral program Employee wellness program Discretionary Bonuses Choptank Community Health is an Equal Opportunity Employer that does not discriminate based on actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital or family status, veteran status, sexual orientation, gender identity or expression, genetic information, political affiliation, arrest record, or any other characteristic protected by applicable federal, state, or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities and general treatment during employment.

About the role See yourself starting a new career journey? As a Patient Service Coordinator at MyEyeDr. you play an essential role by providing personalized patient experiences through the coordination and management of our front desk during check in/out. No optical experience? No problem! You will be provided training and tools needed to learn about an industry that delivers our patients a best-in-class experience to help them see and live their best lives. Join our team today and help provide the highest quality vision care for our patients. This role reports to the Office General Manager. Some weekend and evening shifts required. The wage range for this position is $17.15 to $20.15 hourly, commensurate with experience and office location. The company complies with all state and local wage and hour laws and the minimum pay range will always be at or above the applicable minimum wage. You Will * Provide patients a personalized check in/out process experience that creates a timely, seamless, and positive experience * Become a subject matter expert in insurance plans to help verify and educate patients on options as they check in/out for appointments * Assist in appointment confirmations and patient outreach in partnership with Doctor availability * Be a multitasker by managing multiple phone lines, greeting patients and walk ins, scheduling appointments and assisting office staff duties as needed * Have the ability to at times cross train to other office support roles such as Eyewear Consultants and Optometric Technicians (Varies by office needs) * Collaborate with doctor(s) and team members to provide seamless patient experience About You * Experience in a front desk, reception, or customer facing role supporting administrative duties and clerical tasks * Organized, can easily prioritize multiple tasks under pressure, while providing best in class service to patients and office staff * Flexible, nimble and agile mindset with the ability to wear multiple hats * Friendly, caring, and patient-centric person who thrives in a fast-paced environment * Team player who is willing to collaborate to provide the best patient experience * Computer Savvy with excellent oral and written communication skills * Professional attitude and ability to problem solve and respond to patient service requests Growth With Us * Grow and develop your career through role specific training programs * Participate in our Vision coverage and associate discounts on our products Introduction | MyEyeDr. How do you see yourself today? Are you looking for that unique opportunity where you can make a difference in the lives of the patients we serve? MyEyeDr. is a high-growth, premier healthcare company: a total vision care concept with a unique retail experience. Our trusted community doctors and knowledgeable teams are all focused on helping our patients live their best lives by delivering an exceptional, personalized experience to each of our patients in every interaction. Our business model is unlike others in the industry: we make healthcare accessible by welcoming all insurance and providing a great selection of stylish eyewear that meets the diverse needs of our patients. This role provides a chance for you to build your professional career with an organization that is purposeful and whose values drive actions. You would have the opportunity to prioritize the care of our associates and our patients, to connect the knowledge of our talented teams to our patients' needs, and to work in a fun, inclusive environment as part of a collaborative team. We are in search of that unique individual who is inspired by a career focused on helping others and providing quality care while continuously growing professionally and improving MyEyeDr. in meaningful ways. If this is you, we encourage you to apply so you can get your journey started with MyEyeDr. where you can help people see, look, and be their very best. MyEyeDr. is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, national origin, ancestry, religion, sex/gender (including pregnancy), sexual orientation, gender identity or gender expression, age, physical or mental disability, military or protected veteran status, citizenship, familial or marital status, genetics, or any other legally protected category. MyEyeDr. will not tolerate discrimination or harassment based on any of these characteristics.