Medical receptionist jobs in San Diego, CA - 538 jobs
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Medical Receptionist
Front Desk Coordinator
Front Desk Receptionist
Patient Service Specialist
Veterinary Receptionist
Medical Records Clerk
Front Office Coordinator
Patient Advocate
Scheduling Specialist
Patient Representative
Medical Insurance Biller
Patient Care Representative
Bilingual Patient Financial Advocate
Firstsource 4.0
Medical receptionist job in Oceanside, CA
Hours: Tuesday-Saturday 10am-630pm
Pay Range: $19 - $21 hourly
Must be bilingual with English and Spanish
Join our team and make a difference!
The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress.
Essential Duties and Responsibilities:
Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day.
Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs.
Initiate the application process bedside when possible.
Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance.
Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress.
Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient.
Records all patient information on the designated in-house screening sheet.
Document the results of the screening in the onsite tracking tool and hospital computer system.
Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay.
Reviews system for available information for each outpatient account identified as self-pay.
Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face.
Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool.
Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs.
Other Duties as assigned or required by client contract
Additional Duties and Responsibilities:
Maintain a positive working relationship with the hospital staff of all levels and departments.
Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.)
Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.).
Keep an accurate log of accounts referred each day.
Meet specified goals and objectives as assigned by management on a regular basis.
Maintain confidentiality of account information at all times.
Maintain a neat and orderly workstation.
Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct.
Maintain awareness of and actively participate in the Corporate Compliance Program.
Educational/Vocational/Previous Experience Recommendations:
High School Diploma or equivalent required.
1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred.
Previous customer service experience preferred.
Must have basic computer skills.
Working Conditions:
Must be able to walk, sit, and stand for extended periods of time.
Dress code and other policies may be different at each healthcare facility.
Working on holidays or odd hours may be required at times.
Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off
We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws.
Firstsource Solutions USA, LLC
$19-21 hourly 2d ago
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Medical Biller - Cal AIM
Neighbor 4.3
Medical receptionist job in San Diego, CA
The Medical Biller for Cal AIM Services is responsible for accurately billing and processing claims for Enhanced Care Management (ECM), Recuperative Care, Community Supports (CS), detox billing, and other Cal AIM-related services. This role ensures timely claim submission, compliance with DHCS and Managed Care Plan (MCP) requirements, and effective coordination with clinical, administrative, and data teams to support revenue integrity.
Essential Functions
Prepare, submit, and track claims for ECM, Recuperative Care, Community Supports, detox billing, and other Cal AIM service lines.
Verify eligibility and authorization requirements for all Cal AIM beneficiaries.
Ensure documentation meets Cal AIM billing standards, including encounter data, activity logs, and service notes.
Reconcile encounters and claims to identify discrepancies or missing documentation.
Process claims corrections, resubmissions, and voids as needed.
Collaborate with ECM/CS/RCP program staff, care managers, and supervisors(stakeholders) to clarify documentation needs and share reconciliation reports of reimbursements.
Communicate with Managed Care Plans regarding claim follow-up, denials, Appeals and payment discrepancies.
Provide feedback and training to program staff regarding billing requirements and documentation best practices.
Maintain accurate records of claims, payments, denials, Appeals and adjustments.
Generate billing reports, productivity summaries, and revenue tracking related to Cal AIM services.
Support audits and data validation efforts as required.
On time, completion of assigned training and policies.
Performs other duties as assigned.
Qualifications
High school diploma or equivalent.
5-7 years of medical billing experience.
Knowledge of Medi-Cal or Medicaid billing processes.
Strong data entry accuracy and attention to detail.
Ability to review clinical documentation and apply billing rules.
Experience with CalAIM, ECM, or Community Supports billing.
Familiarity with DHCS/health plan portals.
Proficient computer skills, with intermediate proficiency in MS Office (Word, Excel, and PowerPoint)
The Pay Rate for this role is based on several factors including the candidate's experience, qualifications, and internal equity. The initial offer usually falls between the minimum and midpoint of the applicable salary range. Pay Band N5: $25.71 - $34.06 (Midpoint: $29.65).
$25.7-34.1 hourly Auto-Apply 34d ago
Veterinary Receptionist
Animal Dermatology Group 4.7
Medical receptionist job in San Diego, CA
Full-time, Part-time Description
Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 80 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists.
Animal Dermatology Clinic - San Diego is seeking a Receptionist. We are looking for someone with the following qualities:
Energetic
Positive
Upbeat personality
Takes initiative
Commitment to the needs of the clinic
Punctual
Willingness to teach others and share ideas
Openness to diversity
Adaptability to change
Accountable
Able to see big picture
Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude
Requirements
Knowledge, Skills and Abilities (including but not limited to):
Excellent client service skills
Excellent phone skills
Computer skill preferred
Excellent communication skills
Ability to work in a team oriented environment
Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly
Possess sound decision making skills and multi-task while working in a stressful environment
Duties (including but not limited to):
Client service
Answer phone calls
Take accurate messages and book appointments
Maintain charts and computer records
Pharmacy and retail sales
Marketing implementation
Maintenance/housekeeping
Financial responsibilities
Education and Physical Requirements:
High school diploma or equivalent required
Must have experience working in the public (ie: restaurant, retail or service business)
Experience in a veterinary hospital or doctor's office is a plus
Dependable attendance is required
Must be able to lift 40 pounds
The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day
Benefits:
No weekends
Paid vacation (
full-time employees only
)
Paid holidays (
full-time employees only
)
Competitive wages
Monthly bonuses based on clinic dietary sales (
full-time employees only
)
Medical, dental, vision, dependent care FSA, and short-term disability benefit options (
full-time employees only
)
Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc.
401K with employer match
CE opportunities
Uniforms
Discounts on services and medications for employee pets
*Some traveling may be required
For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com!
Salary Description $19- $24 / hour depending on experience
$19-24 hourly 43d ago
Scheduling Specialist - Chest Medicine - La Jolla
Scripps Health 4.3
Medical receptionist job in San Diego, CA
Caring for San Diegans since 1924, Scripps Clinic is San Diego's first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record.
This is a Full Time position (80 hours per pay period) with a Monday - Friday, 8AM - 5PM schedule, located at our Scripps Anderson Medical Pavilion in La Jolla. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.
Why join Scripps Health?
At Scripps Health, your ambition is empowered and your abilities are appreciated:
* Nearly a quarter of our employees have been with Scripps Health for over 10 years.
* Scripps is a Great Place to Work Certified company for 2025.
* Scripps Health has been consistently ranked as a top employer for women, millennials, diversity, and as an overall workplace by various national publications.
* Becker's Healthcare ranked Scripps Health on its 2024 list of 150 top places to work in health care.
* We have transitional and professional development programs to create a learning environment that enables you to thrive in your specific field as well as in your overall career.
* Our specialties have been nationally recognized for quality in areas such as cardiovascular care, oncology, orthopedics, geriatrics, obstetrics and gynecology, and gastroenterology.
Join a caring team supporting Scripps Anderson Medical Pavilion as a Scheduling Specialist in the Chest Medicine department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following:
* Interacting with patients, payers, and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions.
* Responding to customer billing and payment inquires as needed.
* Mentoring and training staff on departmental procedures.
* Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors.
* Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate. May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed.
* Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership to resolve concerns.
Required Qualifications:
* Must possess excellent mathematical skills and ability to handle monies.
* Excellent communication and customer service skills.
* Strong organizational and analytical skills; innovative with ability to identify and solve problems. Able to adapt, prioritize and meet deadlines.
* Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required.
Preferred Qualifications:
* 2 or more years of experience in a customer service or healthcare/medical office environment.
* Previous scheduling experience.
* Experience with Epic.
At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Position Pay Range: $27.24-$35.88/hour
$27.2-35.9 hourly 7d ago
Patient Care Service Representative
Modena Allergy + Asthma
Medical receptionist job in San Diego, CA
Job DescriptionAbout Us
Modena Health ("MH") and Modena Allergy & Asthma ("MAA") are leading and rapidly growing medical practices specializing in allergy, asthma, and immunology care, with clinics across Southern California and Arizona-and ambitious plans for national expansion. We are physician-led, hospitality-focused, and technology-enabled, committed to transforming allergy care while advancing clinical research and expanding access to cutting-edge medicine.
Known for our high standard of excellence, we provide compassionate, patient-centered care for both pediatric and adult patients. Our model combines hospitality-driven service with innovative technology solutions that streamline operations, improve clinical outcomes, and enhance the experience for both patients and providers.
At Modena, we aim to hire great people, treat them well, and help them find meaning and purpose in our mission. Our dedicated team values collaboration, positivity, and growth while striving to improve lives through expert diagnosis, treatment, and research. We are looking for high-energy, kind, and collaborative individuals eager to grow personally and professionally while making a meaningful impact in the lives of others.
Position Summary
We are seeking a highly skilled and compassionate Patient Care Services Representative to join our team in a hybrid Medical Assistant (MA) and Patient Services Representative (PSR) role. This unique position blends front office administrative duties with back office clinical support, ideal for someone who thrives in a dynamic and patient-centered environment. This role is non-exempt (hourly) and full-time, working 40 hours per week, Monday through Friday.
This role will be based primarily in our Sorrento Valley clinic but may also provide support to other nearby locations within San Diego County. The ideal candidate is adaptable and enjoys collaborating across multiple sites to ensure seamless operations and excellent patient experiences.
Key Responsibilities
Front Office & Administrative Duties:
Greet patients and visitors warmly and professionally.
Manage check-in and check-out processes, verify insurance, and collect co-pays.
Schedule patient appointments, testing, and follow-ups in collaboration with providers.
Submit and track prior authorizations, including verifying insurance and submitting required documentation.
Answer incoming calls and respond to patient inquiries with courtesy and accuracy.
Maintain up-to-date, HIPAA-compliant records in the electronic health record (EHR) system.
Ensure the front office area remains clean, organized, and well-stocked with necessary forms and supplies.
Assist with emergency response protocols by alerting clinical staff as needed.
Contribute to the onboarding and training of new team members to build support and cross-functional skills.
Clinical & Patient Care Duties (if MA certified):
Perform diagnostic procedures such as allergy skin testing, pulmonary function tests (PFTs), and FeNO testing.
Administer allergy and immunotherapy injections following clinical safety protocols.
Prepare and maintain allergy serum and oral desensitization vials.
Monitor and document patient vitals and treatment responses.
Support physicians and advanced practice providers during clinical consultations and procedures.
Educate patients and families on allergy and asthma care plans and treatment options.
Respond to and manage allergic reactions, including emergency interventions when needed.
Escort patients to exam rooms and prepare for provider exams.
Assist in preparing asthma action plans, Epinephrine training, and discharge instructions.
Maintain clean and stocked exam rooms; log refrigerator temperatures and sterilize instruments per protocols.
Assist with clinical prior authorizations under the direction of a supervisor.
Additional responsibilities as assigned.
Qualifications & Requirements
Education: High school diploma or equivalent required.
Experience: 3+ years of experience in a front desk, medicalreceptionist, or Medical Assistant (MA) role.
Experience with insurance verification, scheduling, and electronic health records preferred.
Licensure & Certifications:
Certified or Licensed Medical Assistant (California), if performing clinical duties.
CPR certification (or willingness to obtain upon hire).
Skills & Abilities:
Strong interpersonal, customer service, and communication skills.
Excellent organizational and multitasking ability in a clinical setting.
Knowledge of medical terminology and EHR systems.
Familiarity with HIPAA and OSHA compliance standards.
Ability to remain composed in fast-paced and emergency situations.
Commitment to patient confidentiality and high-quality service delivery.
Preferred Qualifications:
Prior experience in allergy, immunology, or respiratory care settings.
Comfort with performing skin testing and pulmonary diagnostics.
Experience submitting and managing insurance prior authorizations.
Compensation
The hourly range for this position is $20.00-32.00/hour. The actual compensation for this role will be determined by a variety of factors, including but not limited to the candidate's skills, education, and experience.
Physical Requirements
Ability to stand, walk, and move throughout the clinic, if applicable, for extended periods; occasionally lift objects up to 25 lbs., bend, stoop, or reach as needed. Frequent use of hands and fingers for patient care and equipment operation. Must have normal (or corrected) vision and hearing and be able to respond quickly in a fast-paced clinical environment, if applicable.
What We Offer
Competitive salary and benefits package, including medical, dental & vision insurance, 401(k) retirement plan with employer matching, and professional development opportunities
In addition, we offer paid time Off (PTO), sick time, floating holiday and holiday pay
Opportunity to shape the future of a thriving allergy and asthma practice in beautiful San Diego (and across our expanding network)
A supportive, mission-focused culture where your contributions directly impact patient outcomes and team growth
If this role excites you, please submit your resume and a cover letter outlining your relevant experience and why you're passionate about joining our team. We look forward to hearing from enthusiastic candidates ready to drive our success!
California Consumer Privacy Act (CCPA) Notice
Modena Health ("MH") and Modena Allergy & Asthma ("MAA") complies with the California Consumer Privacy Act ("CCPA"). Personal information provided in the job application process will be collected, used, and retained in accordance with applicable privacy laws. Candidates may request additional information regarding the categories of personal information collected and the purposes for which it is used during the hiring process.
$20-32 hourly 23d ago
Coordinator, Patient Scheduling and Medical Records
Cardinal Health 4.4
Medical receptionist job in San Marcos, CA
What Patient Scheduler contributes to Cardinal Health
Practice Operations Management oversees the business and administrative operations of a medical practice. Patient Schedulers are responsible for booking and managing appointments for patients at a clinic, ensuring they see the right doctor at the appropriate time by coordinating schedules and minimizing wait times .
Responsibilities
Scheduling:
Schedule, cancel, and reschedule appointments for patients
Coordinate with doctors, nurses, and other healthcare professionals to set up appointments
Manage and prioritize appointment requests based on urgency and availability
Communicate with patients regarding their appointment details, changes, and cancellations
Maintain a high level of confidentiality regarding patient information
Monitor and manage patient wait lists
Medical Records:
Compiles, verifies, and files medical records.
Reviews medical records for completeness, assembles records into standard order, and files records in designated areas or electronic medical records system.
Files processed labs, pathology reports and loose correspondence into patient records once physician has reviewed and signed appropriately.
Perform any other functions as required by management.
Qualifications
1-3 years of experience, preferred
High School Diploma, GED or equivalent work experience, preferred
Medical Office experience required
Patient scheduling and Medical Records experience highly desired
What is expected of you and others at this level
Applies acquired job skills and company policies and procedures to complete standard tasks
Works on routine assignments that require basic problem resolution
Refers to policies and past practices for guidance
Receives general direction on standard work; receives detailed instruction on new assignments
Consults with supervisor or senior peers on complex and unusual problems
Location
cCARE San Marcos
838 Nordhal Road, Suite 300
San Marcos, CA 92069
Anticipated hourly range: $21.00 per hour - $25.20 per hour
Bonus eligible: No
Benefits: Cardinal Health offers a wide variety of benefits and programs to support health and well-being.
Medical, dental and vision coverage
Paid time off plan
Health savings account (HSA)
401k savings plan
Access to wages before pay day with my FlexPay
Flexible spending accounts (FSAs)
Short- and long-term disability coverage
Work-Life resources
Paid parental leave
Healthy lifestyle programs
Application window anticipated to close: 1/16/2026 *if interested in opportunity, please submit application as soon as possible.
The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity.
Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply.
Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.
To read and review this privacy notice click
here
$21-25.2 hourly Auto-Apply 31d ago
Front Desk Coordinator - San Diego, CA
The Joint Chiropractic 4.4
Medical receptionist job in San Diego, CA
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Pay Range - $17 - $18/hr based on experience
Must be available 3-4 days per week including Saturdays
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
‘Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus! (This position is NOT management and does not supervisor other employees)
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
This posting is placed on behalf of Fenton Chiropractic of California, a professional corporation that provides chiropractic services as The Joint Chiropractic clinics.
The Joint Corp. provides management and other non-clinical services to Fenton Chiropractic of California
$17-18 hourly Auto-Apply 60d+ ago
Front Desk Receptionist
Biophase Solutions
Medical receptionist job in San Diego, CA
Job DescriptionFront Desk Receptionist (Contract) Onsite | Torrey Pines, San Diego, CA $20-25/hr | 3-Month Assignment (Potential for Extension) About the Role: BioPhase is seeking a detail-oriented and personable Front Desk & Office Coordinator to support day-to-day office operations at our client site in Torrey Pines. This role is ideal for someone who thrives in a dynamic, fast-paced environment and enjoys being the face of the company. You'll oversee front desk reception, facilities coordination, and general administrative support while ensuring a welcoming and efficient workplace for employees and visitors.Key ResponsibilitiesReception & Visitor Experience
Greet and assist guests, manage sign-ins, and issue visitor badges
Maintain a professional, organized lobby and front-of-house appearance
Coordinate deliveries, shipments, and temperature-sensitive materials
Office & Facilities Operations
Serve as the main contact for facility issues, repairs, and maintenance requests
Work closely with building management and vendors for upkeep and safety
Ensure shared spaces remain clean, stocked, and well-maintained
Office Management & Administration
Order and track office, kitchen, and breakroom supplies
Assist with new employee onboarding (badges, workspace setup, IT coordination)
Support internal events, meetings, and general office communications
Process invoices, track expenses, and maintain administrative records
Safety & Compliance
Enforce visitor and badge protocols
Support safety and emergency procedures as needed
Qualifications
3+ years of experience in office administration, facilities coordination, or operations (biotech or similar environment preferred)
Excellent organizational and multitasking skills
Strong communication and interpersonal abilities
Proficiency with Microsoft Office Suite
Service-oriented and proactive mindset
Ability to lift up to 25 lbs. and perform occasional physical office tasks
Schedule: Monday-Thursday, 7:00 AM-4:00 PM | Friday, 7:00 AM-2:00 PM
Type: Full-time, Onsite Contract (3 months, with potential to extend)
$20-25 hourly 16d ago
Front Desk Receptionist (Bilingual Tagalog) - Mira Mesa Blvd.
Opsam Health
Medical receptionist job in San Diego, CA
Job Title: Front Desk Representative Location: San Diego, CA Reports To: Clinic Manager / Office Manager FLSA Status: Non-Exempt Employment Type: Full-Time / Part-Time
Salary Range: $21.00 - $24.00 per hour
CENTERS
At OPSAM Health, we are committed to making quality health care accessible and affordable for all members of our community across San Diego County. Founded on the principle that health care is a right, not a privilege, we serve diverse populations and focus especially on meeting the needs of the underserved.
If you're passionate about making a tangible difference, thrive in a dynamic setting, and believe in putting community first, then we're excited to hear from you.
POSITION SUMMARY:
The Front Desk Representative serves as the first point of contact for patients and visitors at our Federally Qualified Health Center (FQHC). This role is critical to creating a welcoming environment, ensuring efficient patient flow, and supporting clinic operations while maintaining compliance with federal, state, and FQHC regulations. The ideal candidate will possess excellent customer service skills, a detail-oriented approach, and the ability to handle sensitive information with confidentiality and professionalism.
KEY RESPONSIBILITIES:
Patient Reception and Customer Service:
Greet patients, visitors, and staff in a friendly and professional manner.
Assist patients with check-in and check-out processes.
Provide information about clinic services, hours, and policies.
Answer incoming phone calls, route calls appropriately, and take messages.
Assist non-English-speaking patients by coordinating with interpreters as needed.
Appointment Scheduling and Management:
Schedule, reschedule, and confirm patient appointments.
Manage daily appointment logs and communicate changes to clinical staff.
Ensure accurate entry of patient demographic and insurance information.
Administrative Support:
Maintain organized patient records and ensure proper documentation.
Verify insurance eligibility and assist patients with completion of forms.
Collect and process front desk copays, ensuring accurate daily deposits and meticulous financial record-keeping.
Coordinate with billing and medical records departments as needed.
Compliance and Regulatory Duties:
Adhere to all HIPAA and FQHC confidentiality requirements.
Follow established protocols for patient identification and consent.
Assist with quality improvement initiatives, including patient satisfaction surveys.
Team Collaboration:
Communicate effectively with clinical and administrative staff to ensure smooth clinic operations.
Assist in maintaining a clean and organized front desk and waiting area.
Support special projects, community outreach, or clinic events as needed.
QUALIFICATIONS
Education and Experience:
High school diploma or equivalent required; some college preferred.
Previous experience in a medical office, clinic, or customer service setting required.
Experience working in an FQHC or community health setting is a plus.
Skills and Abilities:
Excellent interpersonal and communication skills.
Strong organizational and multitasking abilities.
Proficient in Microsoft Office and electronic health record (EHR) systems; experience with eClinicalWorks or similar is preferred.
Ability to maintain confidentiality and handle sensitive information professionally.
Bilingual in English and Tagalog strongly preferred.
Physical Requirements:
Ability to sit or stand for extended periods.
Ability to lift or move up to 15lbs. occasionally.
Work Environment:
Fast-paced, patient-centered clinic environment.
Regular interaction with patients, staff, and community partners.
Occasional evening or weekend hours may be required.
Compensation and Benefits:
Competitive hourly rate based on experience.
Comprehensive benefits package including medical, dental, vision, and 401K.
Paid time off and holiday leave.
Opportunities for professional development and career advancement.
Equal Opportunity Employer:
OPSAM Health is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary Range and Compensation
The salary range for this position is from $21.00 to $24.00 per hour . We reasonably expect to offer within this range, depending on skills, qualifications, and experience.
$21-24 hourly Auto-Apply 60d+ ago
Front Desk Receptionist (Bilingual Tagalog) - Mira Mesa Blvd
Samahan Health Centers
Medical receptionist job in San Diego, CA
Job Title: Front Desk Representative Reports To: Clinic Manager / Office Manager FLSA Status: Non-Exempt Employment Type: Full-Time / Part-Time Salary Range: $21.00 - $24.00 per hour ABOUT OPSAM HEALTH CENTERS At OPSAM Health, we are committed to making quality health care accessible and affordable for all members of our community across San Diego County. Founded on the principle that health care is a right, not a privilege, we serve diverse populations and focus especially on meeting the needs of the underserved.
If you're passionate about making a tangible difference, thrive in a dynamic setting, and believe in putting community first, then we're excited to hear from you.
POSITION SUMMARY:
The Front Desk Representative serves as the first point of contact for patients and visitors at our Federally Qualified Health Center (FQHC). This role is critical to creating a welcoming environment, ensuring efficient patient flow, and supporting clinic operations while maintaining compliance with federal, state, and FQHC regulations. The ideal candidate will possess excellent customer service skills, a detail-oriented approach, and the ability to handle sensitive information with confidentiality and professionalism.
KEY RESPONSIBILITIES:
Patient Reception and Customer Service:
* Greet patients, visitors, and staff in a friendly and professional manner.
* Assist patients with check-in and check-out processes.
* Provide information about clinic services, hours, and policies.
* Answer incoming phone calls, route calls appropriately, and take messages.
* Assist non-English-speaking patients by coordinating with interpreters as needed.
Appointment Scheduling and Management:
* Schedule, reschedule, and confirm patient appointments.
* Manage daily appointment logs and communicate changes to clinical staff.
* Ensure accurate entry of patient demographic and insurance information.
Administrative Support:
* Maintain organized patient records and ensure proper documentation.
* Verify insurance eligibility and assist patients with completion of forms.
* Collect and process front desk copays, ensuring accurate daily deposits and meticulous financial record-keeping.
* Coordinate with billing and medical records departments as needed.
Compliance and Regulatory Duties:
* Adhere to all HIPAA and FQHC confidentiality requirements.
* Follow established protocols for patient identification and consent.
* Assist with quality improvement initiatives, including patient satisfaction surveys.
Team Collaboration:
* Communicate effectively with clinical and administrative staff to ensure smooth clinic operations.
* Assist in maintaining a clean and organized front desk and waiting area.
* Support special projects, community outreach, or clinic events as needed.
QUALIFICATIONS
Education and Experience:
* High school diploma or equivalent required; some college preferred.
* Previous experience in a medical office, clinic, or customer service setting required.
* Experience working in an FQHC or community health setting is a plus.
Skills and Abilities:
* Excellent interpersonal and communication skills.
* Strong organizational and multitasking abilities.
* Proficient in Microsoft Office and electronic health record (EHR) systems; experience with eClinicalWorks or similar is preferred.
* Ability to maintain confidentiality and handle sensitive information professionally.
* Bilingual in English and Tagalog strongly preferred.
Physical Requirements:
* Ability to sit or stand for extended periods.
* Ability to lift or move up to 15lbs. occasionally.
Work Environment:
* Fast-paced, patient-centered clinic environment.
* Regular interaction with patients, staff, and community partners.
* Occasional evening or weekend hours may be required.
Compensation and Benefits:
* Competitive hourly rate based on experience.
* Comprehensive benefits package including medical, dental, vision, and 401K.
* Paid time off and holiday leave.
* Opportunities for professional development and career advancement.
Equal Opportunity Employer:
OPSAM Health is committed to creating a diverse environment and is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status.
Salary Range and Compensation
The salary range for this position is from $21.00 to $24.00 per hour. We reasonably expect to offer within this range, depending on skills, qualifications, and experience.
$21-24 hourly 47d ago
Standardized Patient
Strategic Operations Inc. 4.1
Medical receptionist job in San Diego, CA
Strategic Operations Inc. (STOPS) provides training services and products to the military, law enforcement, first responders, medical providers, and other organizations responsible for homeland security. The company employs state-of-the-art Hollywood special effects pyrotechnics, special effects make-up (wound effects), role players , subject matter experts, instructors, and training scenarios to create training environments that are the most unique in the industry. STOPS also manufactures modular, mobile building systems (relocatable habitat units (RHUs)), props, faux weapons, and live fire targets and constructs, enhances, and transforms training facilities throughout the United States and Canada. STOPS is actively looking to employ individuals, on a part-time/on-call basis, in the support of live action training.
Summary
A Standardized Patient (SP) is a specialized role player, a person who can accurately and consistently recreate the history, personality, physical finding, emotional structure, and response patterns of an actual patient. The SP participates in the teaching and assessment of undergraduate medical students, medical residents, nurses, and allied health care professionals ( learners ) during Medical Simulation training. The SP is a person, age 18 or greater, trained to act out the role of a patient, family member, or other individual to allow “learners” to practice physical exams (non-invasive), history taking skills, communications skills, and other important clinical skills required by Healthcare Providers. The SP must be able to accurately portray a specific scenario for which the learners will perform a brief interview and/or a focused medical case. An SP may also be required to provide constructive feedback regarding the learner's performance.
Job Duties
Specific duties will take place at Naval Medical Center San Diego (Balboa Hospital), the STOPS Tactical Training Laboratory in San Diego, CA, or another location at the direction of the client. Individuals must be able to follow the direction of the Lead Evaluator/Instructor during training scenarios.
The SP will present scenarios in a standardized manner, as instructed by the Lead Evaluator/Instructor and/or as elicited by the learner during simulated interactive patient history and/or a medical case.
The SP will remain in a specific “character” when responding to the learner's questions.
The SP must accurately remember encounters with learners for the purpose of providing feedback on learner performance.
The SP may be recorded or videotaped during the simulation.
The SP must respect the privacy of the learners and hold in confidence all information obtained during a scenario/case.
The SP will perform miscellaneous job-related duties as assigned.
The SP may from time to time be required to perform the duties of a general or casualty actor/role player.
Knowledge, Skills, & Abilities Required
Ability to play a required role and act convincingly while maintaining the specified character - through body language, emotions, personality, and physical findings.
Ability to understand, follow directions, and provide feedback - after action report.
Ability to recall and accurately relay learner's performance to the Lead Evaluator/Instructor.
The individual must have a professional demeanor.
Must enjoy working with people and understand the importance of the position.
Qualifications
The ability to, read, write, and speak English is required.
Prior role-playing experience with military, law enforcement, and first responders/medical providers is preferred, but not necessary.
SPs are assigned based on experience and specific demographic requirements.
Extensive experience is not necessary, perspective individuals will be training on the various components of working as an SP.
$36k-43k yearly est. Auto-Apply 60d+ ago
Hotel Front Desk Positions
Pirate Staffing
Medical receptionist job in San Diego, CA
Greet guests as they arrive and check them into their rooms
Process guest payments and make necessary adjustments
Answer phones and respond to guest inquiries
Communicate with housekeeping and maintenance to ensure guest rooms are clean and in working order
Assist with special requests and accommodations as needed
Maintain accurate records of room availability and guest accounts
Perform night audit duties including balancing the day's transactions and preparing reports
$31k-40k yearly est. 58d ago
Dental Front Office Receptionist
Bernardo Dental Care
Medical receptionist job in San Diego, CA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Competitive salary
Employee discounts
Looking for a motivated, team player proficient with answering phones, scheduling patients, insurance eligibility verification, insurance claims and treament presentation in a family dental practice. Office works from Mon-Thu 8am to 5pm.
$32k-41k yearly est. 16d ago
Medical Office Receptionist
Lifestance Health
Medical receptionist job in San Diego, CA
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Overview
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: 20.25-21.25 Hourly
Location: 11515 El Camino Real, STE 100, San Diego, CA 92130
Duties & Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
Professionalism and Decision-making Responsibilities:
* Behave Ethically: Understand ethical behavior and business practices and ensure own behavior and the behavior of others are consistent with these standards and align with the values of the company.
* Build Relationships: Establish and maintain positive working relationships with others internally and externally to achieve the organization's goals. Work cooperatively and effectively with others to set goals, resolve problems, and make decisions that enhance organizational effectiveness.
* Growth Mindset: Actively look for ways to improve processes/performance. Assess problem situations to identify causes, gather and process relevant information, generate workable solutions, and make recommendations and/or resolve the problem.
* Flexibility and Adaptability: Willingness to be flexible in responsibilities and easily adapt to the company's needs.
* Organization & Attention to Detail: Set priorities, develop a work schedule, and monitor progress towards goals, and track details, data, information. Understand the need for accurate information in data entry and communication with patients/clients and staff.
* Conflict Resolution: Work cooperatively and effectively with others to resolve problems and express disagreements in a way that does not attack/disparage others or impact patient care.
Physical Requirements:
* The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and the ability to adjust focus.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-KO1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
$32k-41k yearly est. 12d ago
Front Desk Coordinator
Military, Veterans and Diverse Job Seekers
Medical receptionist job in San Diego, CA
MINIMUM QUALIFICATIONS:
Three (3) years previous related experience in a large complex healthcare setting.
Demonstrated knowledge of third party payors including federal, state, and private health plans.
Demonstrated computer skills and be able to work between multiple systems during calls.
Ability to work in an interactive environment and possess excellent customer service skills both in person and over phone. Be able to maintain strict confidentiality. Have excellent communication skills with the ability to communicate clearly both verbally and in writing.
Be a self-starter who is accountable, open to new ideas, creative, and flexible.
Demonstrated ability to work in a large, complex organization. Possess the personal characteristics of professionalism, credibility, commitment to high standards, innovation, discriminating judgment and accountability.
PREFERRED QUALIFICATIONS
Highly preferred bilingual Spanish.
Healthcare experience.
Experience using EPIC Cadence.
Experience using FinancialLink, TravelLink, and BLINK.
Knowledge of medical/scientific terminology.
Knowledge of policies and procedures regarding pre- and post-award, purchasing, pay authorization, travel, and entertainment expense reimbursement.
SPECIAL CONDITIONS
Must be able to work various hours and locations (including weekends and evenings) based on business needs.
Employment is subject to a criminal background check and pre-employment physical.
$32k-41k yearly est. 60d+ ago
Dental Front Office
Coastal Oral and Facial Surgery
Medical receptionist job in Solana Beach, CA
Job Description
Oral Surgery Treatment Coordinator - $28 to $35/hr + Benefits!
Seeking an Oral Surgery Treatment Coordinator for our state of the art oral surgery practice in Solana Beach, CA. Experience working in an Oral Surgery practice is required. Ideal candidate also has experience with insurance submissions, scheduling, great customer service and wants to work in a fast-paced, fun practice!
Schedule: Monday-Friday 8:30 AM - 5:30 PM
Compensation:
$28 to $35/hr + Health Insurance, 401k, Bonuses and access to 24 hour gym facilities
Job Duties Include:
Greeting patients and scheduling appointments.
Verify Insurance and collect payments.
Prepare and review treatment plans with patients.
Ensure all OSHA guidelines are met.
Enter patient data into our system and maintain HIPAA compliance.
Marketing, social media marketing and referral outreach.
Please do not contact office directly.
We look forward to meeting you, please apply today!
Skills:
Treatment Planning
Oral Surgery
Insurance
Scheduling
Winoms
Benefits:
Medical
401k
PTO
Bonuses
Compensation:
$28-$35/hour
$28-35 hourly 7d ago
Front Office Coordinator Bilingual (Spanish)
Allcare Health 4.0
Medical receptionist job in San Diego, CA
All Care Therapies is currently seeking a Front Office Coordinator to join our dynamic Outpatient Physical Therapy clinics! This is an exciting opportunity to join an evolving team, serving our community since 2009. As a leader in the rehabilitative care industry, we strive to continually bring solutions to address the evolving challenges of therapy providers. Offering a fun atmosphere of growth and a team dedicated to serving all people from all walks of life.
Job Description
The
Front Office Coordinator
will provide general office support with various clerical activities and related tasks, including but not limited to:
Receiving and answering emails, telephone calls, and mail for the facility.
Scheduling appointments for patients and clinicians.
Guiding staff and patients through admissions and correct medical administrative protocols, requesting authorizations for new cases.
Checking and verifying information on patient medical records.
Coordinating admissions and discharge of patients.
Consulting with clinicians about patients' medical records.
Ensuring that forms and documents are correctly filled in.
Handling complaints and queries professionally.
Provide occasional translation to caregivers and staff
We set standard base pay ranges for all roles based on function and level. Final offer is determined by multiple factors including, skillset, work experience and languages, and may vary from the amounts listed below.
The pay range for this position is:
$18 - $19/hr
Qualifications
Excellent customer services skills
Strong verbal and written communications skills
Must be detail-orientated and have thorough follow-up skills
Knowledgeable with all Microsoft Word, Excel, Outlook, etc. and ability to learn other soft
******MUST BE BILINGUAL (Spanish/English) ****
Office location:
8929 Aero Dr, Suite E, San Diego, CA 92123
Hours: Monday-Friday 8:00AM-5:00PM
Additional Information
All your information will be kept confidential according to EEO guidelines.
All Care Therapies is an equal opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.
$18-19 hourly 2d ago
Medical Receptionist (Front-of-House Lead) -- San Marcos, CA
BFF Medical Wellness Clinic
Medical receptionist job in San Marcos, CA
Job Description
BFF Medical Wellness Clinic
About BFF
We're a membership-based functional medicine and aesthetics clinic focused on proactive health and an exceptional patient experience. We're a young, growing practice-high standards, warm vibe, and room to grow with us.
Role Snapshot
We're seeking a confident, adaptable, quick-learning MedicalReceptionist to own the front-of-house. This is not a sit-and-answer-phones role-you'll orchestrate clinic flow, communicate clearly under pressure, and help patients understand our membership model and services.
What You'll Lead
Front-of-House Command: Greet, register, and guide patients; manage lobby flow and room turns so providers stay on time.
Patient Communication: Put people at ease; explain membership, processes, and procedures with clarity, warmth, and precision.
Scheduling Excellence: Book/confirm appointments, coordinate follow-ups and series visits, reduce no-shows.
Professional Comms Hub: Handle calls, texts, and emails promptly with a polished, compassionate tone; escalate appropriately.
Detail-Driven Admin: Complete accurate intake, consents, payments, and chart notes; track and close tasks without drop-offs.
Operational Rhythm: Opening/closing routines, daily checklists, tidy and brand-forward lobby/retail presentation.
Education & Advocacy: Confidently discuss services and capacities; reinforce care plans and next steps.
Compliance: Protect privacy and uphold HIPAA and clinic policies at all times.
You'll Thrive Here If You Are
Confident & Composed: Lead conversations, de-escalate stress, and stay calm when it's busy.
A Standout Communicator: Clear verbal skills, active listening, professional vocabulary, and excellent phone presence.
Fast Learner & Adaptable: Pick up new systems, protocols, and clinical language quickly.
Detail-Obsessed Finisher: You follow through, close loops, and catch small errors before they become big ones.
Patient-First Teammate: Reliable, accountable, collaborative with providers and staff.
Health & Wellness Oriented: Genuine enthusiasm for functional medicine and aesthetics.
Qualifications
Front desk/concierge or medicalreceptionist experience highly preferred (med spa or clinic a plus).
Success in fast-paced, high-touch environments.
Tech-comfortable: scheduling/EMR, online forms, digital payments, texting platforms.
Strong written skills and impeccable phone etiquette.
HIPAA awareness; CPR/BLS preferred (or willing to obtain).
Bilingual (English/Spanish) is a plus.
What Growth Looks Like Here
Skill Development: Training on our membership program, clinical language, and patient experience playbooks.
Scope Expansion: Opportunities to take on coordinator responsibilities (events, reviews, inventory cues, onboarding).
Career Pathing: As the clinic grows, potential to advance into lead/front-office supervisor roles based on performance and mastery.
Schedule & Compensation
Schedule: Full-time. Availability for Saturdays preferred.
Compensation: Competitive hourly, commensurate with experience.
Benefits/Perks: Training, supportive team culture, staff rates on select services.
$33k-41k yearly est. 5d ago
Medical Receptionist
Acuity Eye Group
Medical receptionist job in El Cajon, CA
Job DescriptionDescription:
The Front Office Associate is responsible for welcoming, greeting, and checking in/outpatients and collecting insurance and patient personal information. The Front Office Associate answers phones and calls patients to verify appointments, as well as assists in filing and maintaining patient files, both electronic and paper.
ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without accommodation. The requirements listed below are representative, but not all-inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Performs patient check-in process, verifies and updates demographics, verifies and updates insurance information on route slip and in Electronic Medical Records system.
Performs Route Slip and Day Sheet processes and procedures.
Scans and uploads Driver's License and Insurance Cards.
Navigates and schedules patients in the Electronic Medical Records system.
Submits authorizations and/or creates tasks for patients.
Faxes/Scans and creates referral letters to PCPs or referring doctors.
Contacts patients to confirm and/or update appointments.
Performs patient check-out procedures.
Ability to perform backup protocol for processing patients in the event of system outages.
Collects and documents the patient's chief complaint.
Verifies patient's ocular and medical health history.
Documents any medications patient is taking.
Ability to perform a basic Visual Acuity (VA) assessment.
Ability to perform an intraocular pressure (IOP) test with a Tonopen unit.
Administer topical ophthalmic and dilation medications to a patient as directed.
Ensures a positive and professional environment where patients feel comfortable; prepares patients for treatment and assists doctors.
Maintains clean and orderly waiting area, including reading material/television.
Files charts, demographic forms, HIPAA Acknowledgement forms, insurance cards, etc. and ensures that they are accurately and completely uploaded into the Electronic Medical Records system.
Receives supply deliveries and rerouting them to appropriate staff.
Maintain an appropriate professional appearance and demeanor in accordance with Company policies.
Keep commitments and keep the direct supervisor informed of work progress, timetables, and issues.
Maintain strict compliance with State, Federal, and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices).
Other duties as assigned by management.
Requirements:
REQUIRED:
High School education, GED or equivalent. Valid driver's license and automobile insurance. Ability to travel to other clinics as assigned.
DESIRABLE:
Experience in the Ophthalmic or Optometric Industry. Experience in a medical office and/or customer service.
CERTIFICATES/LICENSES/REGISTRATIONS:
A valid Driver's License may be required based on clinic location(s).
KNOWLEDGE/SKILLS/ABILITIES/TALENTS:
Team player and contributor coupled with excellent communication and interpersonal skills (oral and written).
Skills required include use and knowledge of WORD, EXCEL and use of standard office equipment.
Ability to respond to common inquiries from customers, staff, vendors, or other members of the community.
Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure.
Ability to interpret and apply policies and procedures.
Must address others professionally and respectfully through actions, words, and deeds.
Detail-oriented, organized, process-focused, problem solver, self-motivated, proactive, customer service focused.
Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature.
Ability to multitask effectively and work in a fast-paced and sometimes ambiguous environment without compromising quality of work.
Ability to prioritize tasks and projects with limited direction while understanding and contributing to the success of the clinic.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This is primarily an office classification. Temperature conditions are controlled with limited direct exposure to hazardous physical substances. The noise level in the work environment is usually low to moderate.
Ability to travel between offices.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, handle, or feel, reach with hands and arms, see, talk, and hear. The employee will frequently lift and/or carry reports, records and other materials that typically weigh less than 20 pounds. The employee is occasionally required to stoop, kneel, bend, or crouch.
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment.
All of the information contained herein reflect general details as necessary to describe the principal functions of this classification, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Management reserves the right to add, modify, change, or rescind the duties and/or work assignments of all positions without advanced notice and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
$33k-41k yearly est. 3d ago
Dental Front Office
Midland Orthodontics
Medical receptionist job in Poway, CA
Job Description
Midland Orthodontics | Poway, CA
Midland Orthodontics is a busy, growing orthodontic practice in Poway, and we're looking for an amazing Part-Time Front Office Receptionist to join our team.
This role starts with Fridays (9:00 AM - 6:00 PM) and every other Saturday (8:00 AM - 3:00 PM), with the opportunity to grow into more days as our practice continues to expand.
We're searching for someone who is warm, professional, and energetic - someone who loves people and takes pride in creating a great first impression for every patient who walks through our doors or calls our office.
What We're Looking For
A friendly, confident, and welcoming personality
Excellent communication skills in person and over the phone
Bilingual in Spanish is a huge plus
Comfortable using Mac computers and modern office software
A fast learner who is patient and adaptable in a fast-paced environment
A strong work ethic and positive, team-oriented attitude
Key Responsibilities
Warmly greeting and checking in patients as they arrive
Answering phone calls from new and current patients with professionalism and care
Scheduling and rescheduling patient appointments
Managing patient records and updating information
Collecting and processing payments
Verifying insurance information and assisting with basic billing questions
Sending appointment reminders and following up on missed or upcoming visits
Supporting the clinical and administrative team to keep the office running smoothly
Why Midland Orthodontics
We are a high-energy, patient-focused orthodontic practice that takes pride in providing exceptional care and an outstanding experience for every family we serve. Our team works hard, supports each other, and genuinely enjoys coming to work.
If you love people, enjoy staying organized, and want to be part of a growing, positive workplace, we would love to meet you.
We are looking to hire ASAP.
Skills:
Bilingual
Spanish
Compensation:
$20-$25/hour
How much does a medical receptionist earn in San Diego, CA?
The average medical receptionist in San Diego, CA earns between $30,000 and $45,000 annually. This compares to the national average medical receptionist range of $26,000 to $38,000.
Average medical receptionist salary in San Diego, CA
$37,000
What are the biggest employers of Medical Receptionists in San Diego, CA?
The biggest employers of Medical Receptionists in San Diego, CA are: