Patient Service Coordinator - Full Time
Medical receptionist job in Santa Maria, CA
NOW HIRING PATIENT SERVICE COORDINATOR - Full Time ABOUT US Blue Cloud is the largest pediatric Ambulatory Surgery Center (ASC) company in the country, specializing in dental restorative and exodontia surgery for pediatric and special needs patients delivered under general anesthesia. We are a mission-driven company with an emphasis on providing safe, quality, and accessible care, at reduced costs to families and payors.
As our network of ASCs continues to grow, we are actively recruiting a new Patient Service Coordinator to join our talented and passionate care teams.
Our ASC based model provides an excellent working environment with a close-knit clinical team of Dentists, Anesthesiologists, Registered Nurses, Registered Dental Assistants and more. We'd love to discuss these opportunities in greater detail, and how Blue Cloud can become your new home!
OUR VISION & VALUES
At Blue Cloud, it's our vision to be the leader in safety and quality for
pediatric dental patients treated in a surgery center environment. Our core values drive the decisions of our talented team every day and serve as a guiding direction toward that vision.
* We cheerfully work hard
* We are individually empathetic
* We keep our commitments
ABOUT YOU
You have an exceptional work ethic, positive attitude, and strong commitment to providing excellent care to our patients. You enjoy working in a fast-paced, dynamic environment, and you desire to contribute to a strong culture where the entire team works together for the good of each patient.
YOU WILL
* Greet and register patients and family members
* Manage appointments and daily schedule
* Manage and provide patients and their families with appropriate forms and informational documents
* Provide Customer service
* Escalate any issues, questions, or calls to the appropriate parties
YOU HAVE
Requirements + Qualifications
* High School Diploma or equivalent
* 2 to 3 years of customer service experience in high-volume dental or medical office setting.
* Strong critical thinking and analytical skills along with the ability to communicate clearly and effectively.
* Computer skills to include word processing and spreadsheet.
Preferred
* Strong background in patient care environment
* Bilingual (English/Spanish)
BENEFITS
* We offer medical, vision and dental insurance, Flexible Spending and Health Savings Accounts, PTO (paid time off), short and long-term disability and 401K.
* No on call, no holidays, no weekends
* Bonus eligible
Blue Cloud is an equal opportunity employer. Consistent with applicable law, all qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application process, read more about requesting accommodations.
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
CCPA - Standardized Patient (Santa Maria, CA)
Medical receptionist job in Santa Maria, CA
Part-time Description
A.T. Still University (ATSU) seeks applications for non-exempt Standardized Patients (SPs) to work at the Santa Maria, California campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events.
There is no guarantee of work or hours.
The pay rate for this position is $22.00 per hour.
Physical Requirements:
Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds.
Other Requirements:
Access to and ability to use reliable technology is required.
Must be highly dependable, punctual and flexible with scheduling.
Must work well with others and display a professional attitude and appearance at all times.
Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam.
Must be willing to be videotaped during simulations.
Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters.
A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.
CCPA - Standardized Patient (Santa Maria, CA)
Medical receptionist job in Santa Maria, CA
A.T. Still University (ATSU) seeks applications for non-exempt Standardized Patients (SPs) to work at the Santa Maria (****************************** , California campus. A Standardized Patient is an individual who accurately and consistently portrays a medical patient with various affects and complaints and will participate in simulated office visits where medical students ask medical history questions and/or conduct basic, non-invasive physical exams. They will work closely with various Patient Proctors who will mentor and evaluate their performance and progress. Memorization of patient scripts and participation in Zoom trainings may be required prior to the scheduled encounter events.
There is no guarantee of work or hours.
The pay rate for this position is $22.00 per hour.
**Physical Requirements:**
Ability to repeatedly bend, twist and stretch as well as freely and quickly move on and off an exam table without assistance and the ability to occasionally lift up to 40 pounds.
**Other Requirements:**
+ Access to and ability to use reliable technology is required.
+ Must be highly dependable, punctual and flexible with scheduling.
+ Must work well with others and display a professional attitude and appearance at all times.
+ Must be willing to wear a patient gown with only undergarments underneath, and at times the gown will be removed to allow for the physical exam.
+ Must be willing to be videotaped during simulations.
+ Must have access to reliable transportation and will report to the ATSU Community Health Center where hired for their SP encounters.
A.T. Still University (ATSU) does not discriminate on the basis of race, color, religion, ethnicity, national origin, sex (including pregnancy), sexual orientation, age, disability, or veteran status in admission or access to, or treatment or employment in its programs and activities.
In demonstrating mutual respect for all members of the ATSU community, ATSU is an Equal Employment Opportunity (EEO). Meeting this mission requires serving together in mutual respect of one another's functions and each person's importance as an individual.
Dental Scheduling Coordinator
Medical receptionist job in Santa Maria, CA
Job DescriptionSalary: $18-$23
We are looking for a personable scheduling coordinator for our fast paced dental office to ensure that dental patients appointments are appropriately scheduled, rescheduled, or canceled, depending on the needs of the patients. The scheduling coordinators responsibilities include entering patient information onto our data system, answering multiple phone line, addressing patients questions, and arranging referrals to other dental specialists. The successful candidate must be friendly, fast learner and able to multi-task, team player, have superior customer service skills and love kids.
To be successful as a scheduling coordinator, you should be able to organize and maintain patient waiting areas as well as front-desk areas. Ultimately, a top-performing scheduling coordinator will perform all duties in a manner that ensures the efficient running of the dental practice. Position has room for growth and advancement for the right individual.
Scheduling Coordinator Responsibilities:
Customer Service; acknowledge, smile, greet and welcome patients into our practice.
Respond to patient questions and or concerns.
Answer multiple line telephones.
Scheduling, rescheduling, or canceling appointments as needed.
Assist parents and patients with completely patient information forms.
Preparing patients charts and daily schedules.
Maintain an efficient schedule.
Confirm appointments.
Follow up on no shows/cancellation of appointments.
Correctly and comfortably request and process patient co-payments in the patient accounts.
Check voicemails, email and texts on an ongoing daily basis.
Maintain communication with referral offices.
Accurately manage patient charts.
Maintain a clean and friendly waiting area for patients.
Performing general office duties, such as answering telephones, photocopying, filing and faxing.
Other duties as assigned.
Scheduling Coordinator Requirements:
High school degree, GED or related.
Bi-lingual (English/Spanish)
Experience in a dentist/medical office environment.
Excellent communication and customer service skills.
Proficient with data entry.
Microsoft Office experience.
Team player attitude
Ability to work full time Monday-Friday anywhere from 7:30 am to 5:30 pm
We offer a competitive benefit package:
Sick Pay
Vacation Pay
Medical (including prescriptions)
Vision insurance
Dental benefit
Continuing education and advancement opportunities
401 (k) plan
Various bonus incentive programs
Scrubs
Receptionist - Medical
Medical receptionist job in San Luis Obispo, CA
Job Description
Job Title: Receptionist - Medical
Department: Administration
Reports To: Health Center Manager/Regional Operations Manager
FLSA Status: Non-Exempt
Wage Range that the Company Expects to Pay: $21.00 - $23.15 per hour
SUMMARY
Under the direct supervision of the Health Center Manager and the general supervision of the Regional Operations Manager, the Receptionist will follow the protocols of the Community Health Centers of the Central Coast, Inc. (CHCCC), by greeting patients in a professional and courteous manner, managing provider schedules to ensure access and efficiency, assisting patients through the registration process, and receiving payments for rendered services.
It is the primary purpose of CHCCC to provide the highest quality of total care possible to the patient population it serves. Such a level of quality depends ultimately on the staff's desire and ability to work together, individually, and as a team. The employee is expected to be professional, punctual, maintain regular attendance, cooperative, motivated, and organized at all times.
ESSENTIAL DUTIES AND RESPONSIBILITIES include the following. Additional duties may be assigned with or without prior notice.
Performs duties per Standard Work and Skills Competency Check-Off list.
Actively participates in assigned Patient Care Team duties and activities.
Provides quality customer service using AIDET Standards.
Answers telephone promptly with a courteous and professional manner.
Handle high volume of patients and internal/externals customers, and handle frequent changes, delay or unexpected events.
Checks patients in-and-out through the practice management system and verifies information.
Performs cashiering duties and collects co-payments, payments, and outstanding balances.
Reviews and manages patient schedules to anticipate for missed opportunities, scheduling errors, registration form updates, insurance eligibility, and co-payments.
Schedules patients per protocol and refers triage calls to nursing staff.
Confirms appointments for primary care and ancillary services within 24 hours of appointment.
Assists with pre-visit planning.
Assists patients with the completion of appropriate forms and reviews for accuracy and completeness.
Accurately enters and updates demographic and payer data in practice management system.
Verification of coverage and payer eligibility, which may include programs, private insurances, Medi-Cal, and Sliding Fee.
Informs patients about all available services and programs.
Observes for patients in distress and promptly reports to nursing staff.
Demonstrates and maintains knowledge of practice management system, payers, and Standard Work.
Maintains inventory of paperwork and ensures most up to date form is being used.
Issues visitor passes when required.
Performs variety of clerical duties.
Demonstrates adherence to and observes all safety policies and procedures, inclusive of infection control rules and regulations.
Demonstrates the knowledge and skills necessary to provide care appropriate to the age of the patients served (infants, pediatrics, adolescents, adults or geriatrics).
Demonstrates knowledge of domestic violence, child and dependent abuse protocols.
Demonstrates culturally sensitivity and competence with patients.
Maintains and adheres to HIPAA, employee confidentiality, and privileged communications (patient, employee, and corporation).
SUPERVISORY RESPONSIBILITIES
This job has no supervisory responsibilities.
QUALIFICATIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
High school diploma or GED equivalent required.
Minimum one year of customer service position preferably in a medical setting. Ability to remain professional and courteous with customers and patients. Must have excellent verbal and written communication skills. Knowledge of medical terminology is desirable.
LANGUAGE SKILLS
Ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals. Ability to write routine reports and correspondence. Ability to speak effectively before groups of patients or employees of organization.
Bilingual - ability to read, speak and write in English and another language is desirable.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratios and percent, and to draw and interpret bar graphs.
REASONING ABILITY
Ability to apply sound judgment in understanding to carry out instructions in written or oral form. Ability to make appropriate job decisions following standard office policies and past precedents.
COMPUTER SKILLS
Experience with word processing, spreadsheets, email, and keyboarding required. Microsoft Office skills preferred. Working knowledge of EHR preferred.
CERTIFICATES, LICENSES, REGISTRATIONS
Certificate in Medical Front Office procedures desired.
Possession of current, valid, unrestricted California Driver's License (Class C) required.
CPR (BLS-C) card preferred.
OTHER REQUIREMENTS
Required to pass a criminal history background check upon hire.
Annual health examination; annual Tuberculosis skin test clearance or chest x-ray; proof of immunity to MMR, Varicella, and Hepatitis B; proof of Tdap vaccine; during current flu season, must provide proof of influenza vaccine or a signed declination form. If declined, a flu mask is mandatory during flu season.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms; and talk or hear. The employee frequently is required to sit, stand and walk. The employee must regularly lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Ability to work in a fast-paced environment.
The noise level in the work environment is usually moderate.
Must be willing to have a flexible work schedule that may include evenings/weekends, and travel as needed.
Patient Care Coordinator (Spanish Bilingual Preferred)
Medical receptionist job in San Luis Obispo, CA
Conversio Health busca una persona paciente, confiable, y simpática para ocupar el puesto de Coordinador de Atención al Paciente. Nuestro Coordinador de Atención al Paciente (PCC, la abreviación en inglés) servirá como un enlace entre el paciente y los profesionales de la salud y se centrará en garantizar que los pacientes existentes reciban un excelente servicio al cliente.
Conversio Health is looking for a patient, reliable, and compassionate individual to fill the position of Patient Care Coordinator. Our Patient Care Coordinator (PCC) will serve as a patient liaison with health care professionals and focus on ensuring existing patients receive outstanding customer service. Bilingual in Spanish and English preferred.
This is a full time (Monday - Friday), on-site position in our San Luis Obispo office.
Job Responsibilities
1. Complete incoming and outgoing calls to patients and doctor's offices.
2. Document notes appropriately.
3. Review notes for needed documents. Verify information is correct with patients and/or Doctors offices during phone calls and update information as needed.
4. Resolve customer service concerns and customer complaints.
5. Answer emails timely and professionally. Be readily available to respond to Teams messages.
6. Participate in staff education
7. Follow company policy and procedures.
8. Share in Conversio Health's vision of being a caring, honest, reliable and efficient healthcare partner.
Requirements
Knowledge, Skills and Abilities Required
Proficient understanding of medical terminology, health conditions, and regulations as they pertain to the company (Training is provided)
Excellent organizational skills and time management in order to manage multiple tasks throughout the day
Telephonic customer service skills including the ability to make unsolicited calls (telephonic education to external clients), while maintaining good etiquette and providing accurate information (Training is provided)
Excellent computer and office systems skills including all MS Office applications (Word, Excel, Outlook, PowerPoint) required and must be able to adapt quickly to learning new software (Training is provided)
Must have demonstrated ability to work independently and exercise sound judgment and problem solving skills
Excellent communication, interpersonal, and presentation skills as demonstrated by the ability to communicate with coworkers and managers
Experience and Education Required
High School Diploma or GED required. Bachelor's degree preferred.
1-2 years of professional experience in customer service, healthcare or related business preferred.
Benefits
The Conversio team enjoys a competitive benefits package including:
401(k) matching
Dental insurance
Employee discount
Health insurance
Health savings account
Life insurance
Paid time off
Vision insurance
About Conversio Health
Conversio Health was founded in 2013 and is headquartered in San Luis Obispo, California. We are an innovative chronic condition management company that serves as a key link between the patient, the physician, and the health plan. We have developed a completely new approach for chronic respiratory condition management that combines proprietary technologies, customized medication therapies, with a multidisciplinary care team to deliver improved clinical and financial outcomes, and higher patient satisfaction. Our unique, high touch pharmacy model provides home delivery services, personalized patient education and support, and disease progression and medication effectiveness monitoring to prevent unnecessary hospitalizations before they occur. Conversio enables a higher level of care coordination across the care continuum and has a proven track record of lowering its health plan partners' drug cost and improving clinical outcomes for thousands of patients with COPD and Asthma across the United States.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected Veteran status. Criminal background check and drug screen are required once the position is accepted.
Salary Description Starting salary $20.00 - $21.15/per hour
Front Desk Coordinator - San Luis Obispo, CA
Medical receptionist job in San Luis Obispo, CA
Job DescriptionAre you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
The Opportunity:
Part-time: Weekdays 10-7 and Saturdays 10-5pm
* Urgently Hiring *
Competitive Pay: $18 -$20/hr + BONUS Potential
What we are looking for in YOU and YOUR skillset!
Driven to climb the company ladder!
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit
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Patients' Rights Advocate
Medical receptionist job in Atascadero, CA
Equitable and Inclusive Hiring at Disability Rights California (DRC)
At Disability Rights California (DRC), we are committed to creating an equitable, accessible, and inclusive experience for all applicants. Below, we've outlined important details to ensure you feel fully supported throughout the hiring process.
Examples of reasonable accommodations include:
American Sign Language (ASL) interpretation
Alternative formats for interview materials (e.g., large print, Braille, digital files)
Interview questions provided prior to the interview
Extended interview time
A quiet or distraction-free interview setting
Adjustments to the interview format for accessibility (e.g., pinning participants,)
Assistance with reading or note-taking during interviews
If you require an accommodation due to a disability to complete this application OR you are experiencing issues submitting your application and accompanying materials, please e-mail: talent@disabilityrightsca.org . Please note resume and cover letter are required. Incomplete applications will not be considered.
People with disabilities, people of color, people in all protected classes, and formerly incarcerated people are encouraged to apply. Make a difference! We fight for the rights of people that have disabilities.... JOIN US!
LOCATION:
Atascadero State Hospital (fully onsite/ in-person)
EMPLOYMENT STATUS:
Non-exempt; Regular; Full-time (37.5 hrs).
SALARY RANGE:
$27.47 hr. - $40.23 hr. / $53,560 - $78,452.40 yr (Band 6)
We base salary offers on program budget, experience and an internal equity analysis. Therefore, our offers are firm.
EXCELLENT BENEFITS including 8% 401k Match. A language differential up to $250/mo. Health (HMO and PPO options), dental, vision, basic life insurance, short-term and long-term disability insurance and flexible spending accounts (medical, dependent care and commuter). Additionally, we offer ample vacation, sick/self-care leave and eighteen paid holidays (including the last week in December) and more…. We are a Public Service Loan Forgiveness (PSLF) - eligible employer.
APPLICATION DEADLINE:
Open until filled. Applications should be received by October 31, 2025 to be considered for the first round of interviews. Resume and cover letter are reviewed and required. Incomplete applications will not be considered.
WHO WE ARE
Disability Rights California (DRC) defends, advances, and strengthens the rights and opportunities of people with disabilities.
DRC works for a world where all disabled people have power and are treated with dignity and respect. In this world, people with disabilities are supported, valued, included in their communities, afforded the same opportunities as people without disabilities, and make their own decisions.
DRC values all forms of human diversity. We are committed to a culture of belonging where all people are welcome. In order to be effective advocates for all people with disabilities, we must address discrimination in all its forms, including the unique challenges faced by people who experience the intersection of multiple systems of discrimination.
California Office of Patients' Rights (COPR)
COPR is contracted by the Department of State Hospitals (DSH) and works with the Department of Health Care Services to ensure that the treatment and legal rights of people receiving mental health treatment are observed in State Hospitals.
PURPOSE OF THE JOB
The Patients' Rights Advocate (PRA) provides onsite advocacy services to state hospital patients. The PRA also investigates complaints regarding abuse and denials of patients' rights, provides training to both the hospital staff and residents related to the rights of state hospital patients, and represents patients at involuntary medication or other due process hearings held at the state hospital.
JOB RESPONSIBILITIES
Essential functions are the job responsibilities an employee must be able to perform, with or without reasonable accommodation. The essential functions of a Patients' Rights Advocate include:
· Receiving and investigating complaints regarding abuse/neglect, and punitive withholding or unreasonable denial of rights, of state hospital residents.
· Providing direct representation for involuntary medication hearings held in-house at the state hospitals.
· Maintaining the complaint process and services in a confidential manner.
· Ensuring that state hospital residents are notified of their rights and provide informational presentations to residents regarding their rights.
· Providing in-person or virtual training and education about mental health laws and patients' rights to facility staff, as well as being a consultant to state hospital staff about patients' rights.
· Advocating for state hospital residents who are unable to register a complaint because of their physical or mental health condition.
· Participating in all unit meetings, trainings, functions, and communications.
· Monitoring facility programs and services for compliance with patients' rights laws, regulations and procedures as directed.
· Demonstrate DRC's values around diversity, equity, and inclusion.
· Conducting unit visits at the state hospital on a weekly basis.
· Performing other duties as assigned.
SUPERVISORY RESPONSIBILITIES
This position has no supervisory responsibilities.
Requirements
MINIMUM QUALIFICATIONS
EDUCATION AND EXPERIENCE:
(Applicants MUST meet EACH of the minimum qualifications to be considered for an interview.)
· Bachelor's Degree in a related field. Four years direct life experience as a mental health consumer or four years' experience as a consumer advocate may be substituted in lieu of the Bachelor's Degree (i.e., social work, counseling, self-help).
· Two years' experience as a consumer advocate within the social, human service, government, or health care environment. (if using experience in lieu of Bachelor's degree, this qualification has been met)
· Working knowledge and understanding of the mental health and criminal justice systems.
· Experience utilizing Microsoft Word/Windows or comparable word processing program on a personal computer.
· Experience working with and a sensitivity to the rights of persons with disabilities.
· Experience working with and a sensitivity to persons from multi-ethnic communities.
DESIRABLE QUALIFICATIONS
(Applicants DO NOT have to meet any of the Desirable Qualifications to be considered for an interview.)
· Experience in direct advocacy for persons with psychiatric disabilities.
· A working knowledge of the legal, civil, and service rights of persons with psychiatric disabilities in California.
· Ability to communicate in Spanish or American Sign Language (ASL).
· Experience with the mental health system as a current or former consumer/or with family member, significant other.
· Contacts with disability organizations and/or within disability communities.
· Contacts with multi-ethnic organizations and/or within multi-ethnic communities.
BILINGUAL ABILITY:
n/a
LICENSES / CERTIFICATES
This position has no license or certificates requirements. Applicants must be able to pass a background check with the State of California to be eligible for a DSH contractor identification badge (ID.
TRAVEL REQUIREMENTS
Must be able to travel to locations other than the primary work location infrequently for activities such as training, site coverage, and unit meetings, up to 10% of the time.
WORKING CONDITIONS
The following describes general working conditions and requirements of the job, which can be performed with or without disability related reasonable accommodations.
· Duties are performed onsite at a state hospital. Most duties are performed either in a two-person or shared office environment, or in a secure health care setting.
· Duties include moving inside and outside of buildings, including within the secured treatment area, to observe resident living environments and provide direct advocacy services.
· Duties regularly require regular communication over online platforms.
· Duties occasionally require periods of maneuvering about the office area, primarily related to processing paperwork or performing other clerical tasks. These duties may occasionally consist of lifting and/or moving filing boxes and other packages weighing up to 25 pounds.
· Duties require compliance with applicable safety/ security protocols and health and safety requirements of the Department of State Hospitals.
Medical Assistant/Front Desk Receptionist
Medical receptionist job in Santa Maria, CA
Full-time Description
About Us
Our physicians offer a full scope of occupational medicine services designed to help reduce healthcare costs, while minimizing lost work time and increasing employee productivity. To accomplish these goals, Akeso is outcome focused and provides medical care on an urgent or appointment basis for occupational injuries and illnesses. We also design modified work and rehabilitation programs to enable injured employees to return to work as soon as possible.
As a Front Office/Medical Assistant, you will contribute to the patient experience from start to finish, beginning with warmly greeting patients and visitors to the practice. This role demands multi-tasking in a fast-paced environment with experience necessary in triaging phone calls, scheduling, insurance verification, rooming patients, vitals, blood draws, and treating and communicating instructions to patients. The Front Office Receptionist will be the first point of contact for the practice and you will support day-to-day operations by ensuring high quality customer service for our patients.
If you have the ability to represent the highest quality of care in all aspects of patient engagement, and a willingness to demonstrate a very caring and respectful demeanor we want to hear from you. The ideal candidate will reflect our mission of offering highly personalized, compassionate care and be excited by the opportunity to learn and grow with the Practice. Candidate should also be able to demonstrate a positive attitude, strong communication and computer skills. Bilingual (English / Spanish) is preferred.
Key Responsibilities
Greet and welcome patients and visitors as soon as they arrive at the office.
Perform the patient check-in check out process.
Assist patients with initial paperwork.
Answer, screen, and forward incoming phone calls.
Confirm patient appointments.
Schedule and coordinate patient appointments.
Insurance verifications and authorizations.
Maintain in depth knowledge and command of all offered services.
Office inventory.
Ensure reception area is tidy and presentable.
Receive, sort, and distribute daily mail / deliveries.
Accurately input patient data with high attention to detail.
Assist patients with paperwork.
Answer patients' queries and ensure quality customer service.
Ensure patient satisfaction at all times.
Collaborate with other staff.
Ensure patient record safety.
Maintain all records in accordance with HIPAA requirements as well as internal confidentiality requirements.
Requirements
Qualifications/Experience
Minimum 1-year proven work experience as a medical Front Office Receptionist.
Hands-on experience with office equipment (i.e., fax machine, copier, iPad, etc.).
Professional attitude and appearance.
Solid written and verbal communication skills.
Ability to be resourceful and proactive when issues arise.
Excellent organizational skills.
Strong multitasking and time-management skills, with the ability to prioritize tasks.
Demonstrated experience of delivering excellent customer service.
Collaborate successfully with patients and team members.
Experience working in a fast-paced environment.
Strong desire to provide the best possible patient experience.
Operates with the highest level of ethics, integrity, and confidentiality.
The base salary is determined on the candidate's education, qualifications, and experience, and is subject to change based on various internal and external factors.
NOTE:
This job description may not include all the duties assigned to the employee and may be updated and modified by the department supervisor, according to the operations at any given time.
Akeso is an equal opportunity employer that is committed to diversity and inclusion in the workplace. We prohibit discrimination and harassment of any kind based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as outlined by federal, state, or local laws.
Salary Description $21.00 - $25.00
PATIENT REGISTRATION REP
Medical receptionist job in Arroyo Grande, CA
Job Summary and Responsibilities Employing excellent customer service skills, the Patient Registration Representative is responsible for ensuring a positive patient experience throughout the registration process. In order to ensure appropriate reimbursement for services rendered, primary duties include:
* a) Appropriate patient identification
* b) Collecting accurate and thorough patient demographic data
* c) Obtaining insurance information and verifying eligibility and benefits
* d) Determining and collecting patient financial liability
* e) Referring patients to the Patient Registration Specialist as needed for assistance with financial counseling and/or clearance
The Patient Registration Representative adheres to the organization's policies and procedures for resolution of patient financial liability. Additionally, the Patient Registration Representative is an information source for patients and families by explaining hospital policies, patient financial responsibilities and Patient Rights and Responsibilities.
This position is represented by SEIU-UHW and is covered by the terms and conditions of the applicable collective bargaining agreement.
Job Requirements
Minimum Requirements:
* Minimum one (1) year of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
* Applicable education and/or training can be used to balance a lack of experience
* High school diploma, GED, or equivalent
Preferred Requirements:
* Two (2) years of experience working in a hospital Patient Registration department, physician office setting, healthcare insurance company, revenue cycle vendor, and/or other revenue cycle related roles
* Knowledge of charity care programs as well as the various government and non-government programs
Special Skills:
* Thorough understanding of insurance policies and procedures.
* Working knowledge of medical terminology.
* Able to perform basic mathematics for payment calculation.
* Experience in requesting and processing financial payments.
* Intermediate to advanced computer skills.
Where You'll Work
Arroyo Grande Community Hospital, located in Arroyo Grande, California, is rated a top Joint Replacement Center by Blue Shield and is among the Top 10% in the nation for Joint Replacement. Arroyo has achieved the prestigious designation as a Primary Stroke Center by the Joint Commission. The Emergency Department is one of the busiest in the county and nationally recognized for superior patient satisfaction. The hospital also provides the only comprehensive hospital-based Acute Rehabilitation Center on the Central Coast. Arroyo Grande Community Hospital is a part of Dignity Health's Southern California Division and is a member of CommonSpirit Health, the largest not-for-profit health care system in the nation, boasting an integrated network of top quality hospitals, with physicians from the most prestigious medical schools, and comprehensive outpatient services - all recognized for quality, safety, and service. Each hospital is supported by an active philanthropic Foundation to help meet the growing health care needs of our communities. Learn more here at ************************************
One Community. One Mission. One California
Patient Registration Clerk
Medical receptionist job in San Luis Obispo, CA
Under the direction of the Supervisor of Clinics, this position is responsible for registering patients, answering, and directing telephone calls, verifying insurance, and collection of payments and cash deposits. The Patient Registration Clerk will interact with other departments, clinic personnel, and outside providers in a professional and friendly manner, to create and maintain a positive relationship with our internal and external customers.
1.1 Greets and receives patients and visitors coming to the office with a friendly greeting.
1.2 Verifies insurance eligibility at the beginning of the month for patients on schedule.
1.3 Ensures that eligibility is verified for all patients before they receive treatment with any provider.
1.4 Prepares all needed paperwork for physical examinations, work evaluations, return-to-work evaluations and injuries and other visits.
1.5 Checks in patients for their appointments in NextGen.
1.6 Prepares all needed paperwork for physical examinations, work evaluations, return-to-work evaluations and injuries and other visits.
1.7 Daily pick-up of mail.
1.8 Answers telephone calls to the reception station.
1.9 Orders supplies for the reception station (or identifies need for re-ordering).
1.10 Prepares new patient charts.
1.11 Enters all pertinent patient demographics, insurance carrier information and processes all forms daily.
1.12 Batch ledgers daily.
1.13 Cover other clinics as needed.
1.14 Ensures members are enrolled in the Patient Portal.
1.15 Collects fees when applicable. (Copays and POA's).
1.16 C&L Annual Training.
1.17 Willing to work at any company location or department, depending on business/staffing needs (if driving for the company then employee must provide current CDL and Auto Insurance).
1.18 Other duties as assigned.
Medical Office Admin
Medical receptionist job in San Luis Obispo, CA
HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career!
Job Description
Intro:
Are you an experienced Medical Office Admin looking for a new opportunity with a prestigious healthcare company? Do you want the chance to advance your career by joining a rapidly growing company? If you answered “yes" to any of these questions - this is the medical office admin position for you!
Daily Responsibilities:
• Scheduling
• Check-in/out
• Answering phones
• Insurance verification/authorization
• Filing
• Managing patient charts
Hours for this Position:
As a medical office admin you will be working Monday through Friday 8 am to 5 pm
Advantages of this Opportunity:
• Competitive salary
• Fun and positive work environment
• Start right away!
Qualifications
Requirements:
• Front end medical office admin experience including phones, scheduling, check in/out, insurance verification
• Several current years of experience in a medical front office administrative position (not back office medical assistant)
• Knowledge of the local medical groups, insurance companies and government payers
• Excellent keyboarding and multi - tasking skills.
• Bubbly personality and great patient-focused customer service skills
• Strong organizational skills and easily adaptable
• Preferred but not a MUST: EMR/EHR(Especially NextGen or Epic), Orthotic & Prosthetics experience, Orthopedic experience, DME or workers comp experience, Bilingual (English/Spanish)
Additional Information
Company Background:
Founded in 1861 by the first above-knee amputee of the Civil War, J.E. Hanger
Leader in Orthotics and Prosthetics (O&P) patient care
Headquartered in Austin, Texas
5,000+ employees
Great health benefits plan and 401K
Nearly 800 clinic locations
Clinics in 45 states
Over 1 million patients treated annually
Core value is “outstanding customer service”!
Patient Services Specialist - Facey Medical Foundation
Medical receptionist job in Mission Hills, CA
The Patient Services Specialist - Journey Level performs all core front-office functions with increased independence and efficiency. The Journey PSS is capable of performing all aspects of the Associate PSS. This role is responsible for patient registration, appointment scheduling, insurance verification, and general clerical duties. As a fully engaged member of the care team, the Patient Services Specialist demonstrates a commitment to compassionate service, effective communication, and operational excellence in support of Providence patients and their families.
Providence caregivers are not simply valued - they're invaluable. Join our team at Providence Facey Medical Foundation and thrive in our culture of patient-focused, whole-person care built on understanding, commitment, and mutual respect. Your voice matters here, because we know that to inspire and retain the best people, we must empower them.
Required Qualifications:
+ 1 year Medical office or related healthcare experience OR
+ 6 months Experience as Providence employee in related position
Why Join Providence?
Our best-in-class benefits are uniquely designed to support you and your family in staying well, growing professionally, and achieving financial security. We take care of you, so you can focus on delivering our Mission of caring for everyone, especially the most vulnerable in our communities.
About Providence
At Providence, our strength lies in Our Promise of "Know me, care for me, ease my way." Working at our family of organizations means that regardless of your role, we'll walk alongside you in your career, supporting you so you can support others. We provide best-in-class benefits and we foster an inclusive workplace where diversity is valued, and everyone is essential, heard and respected. Together, our 120,000 caregivers (all employees) serve in over 50 hospitals, over 1,000 clinics and a full range of health and social services across Alaska, California, Montana, New Mexico, Oregon, Texas and Washington. As a comprehensive health care organization, we are serving more people, advancing best practices and continuing our more than 100-year tradition of serving the poor and vulnerable.
Posted are the minimum and the maximum wage rates on the wage range for this position. The successful candidate's placement on the wage range for this position will be determined based upon relevant job experience and other applicable factors. These amounts are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Providence offers a comprehensive benefits package including a retirement 401(k) Savings Plan with employer matching, health care benefits (medical, dental, vision), life insurance, disability insurance, time off benefits (paid parental leave, vacations, holidays, health issues), voluntary benefits, well-being resources and much more. Learn more at providence.jobs/benefits.
Applicants in the Unincorporated County of Los Angeles: Qualified applications with arrest or conviction records will be considered for employment in accordance with the Unincorporated Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
About the Team
Providence Clinical Network (PCN) is a service line within Providence serving patients across seven states with quality, compassionate, coordinated care. Collectively, our medical groups and affiliate practices are the third largest group in the country with over 11,000 providers, 900 clinics and 30,000 caregivers.
PCN is comprised of Providence Medical Group in Alaska, Washington, Montana and Oregon; Swedish Medical Group in Washington's greater Puget Sound area, Pacific Medical Centers in western Washington; Kadlec in southeast Washington; Providence's St. John's Medical Foundation in Southern California; Providence Medical Institute in Southern California; Providence Facey Medical Foundation in Southern California; Providence Medical Foundation in Northern and Southern California; and Covenant Medical Group and Covenant Health Partners in west Texas and eastern New Mexico.
Providence is proud to be an Equal Opportunity Employer. We are committed to the principle that every workforce member has the right to work in surroundings that are free from all forms of unlawful discrimination and harassment on the basis of race, color, gender, disability, veteran, military status, religion, age, creed, national origin, sexual identity or expression, sexual orientation, marital status, genetic information, or any other basis prohibited by local, state, or federal law. We believe diversity makes us stronger, so we are dedicated to shaping an inclusive workforce, learning from each other, and creating equal opportunities for advancement.
Requsition ID: 404037
Company: Providence Jobs
Job Category: Patient Access
Job Function: Revenue Cycle
Job Schedule: Full time
Job Shift: Multiple shifts available
Career Track: Admin Support
Department: 7011 FLOAT PERSONNEL CA PFMF CORPORATE
Address: CA Mission Hills 11333 N Sepulveda Blvd
Work Location: Facey-Mission Hills
Workplace Type: On-site
Pay Range: $24.00 - $29.57
The amounts listed are the base pay range; additional compensation may be available for this role, such as shift differentials, standby/on-call, overtime, premiums, extra shift incentives, or bonus opportunities.
Auto-ApplyFront Desk
Medical receptionist job in Goleta, CA
Who Are We:
Founded in 2010, Grand Fitness Partners is a leading Planet Fitness Franchisee, owning and operating 66+ locations. We strive to achieve Planet Fitness' mission to enhance people's lives by providing a high-quality fitness experience in a welcoming, non-intimidating environment.
Who You Are:
All of our Team Members at Planet Fitness share one thing in common - a passion for our amazing brand and a desire to make our members feel welcome in our Judgement Free Zone
As a Front Desk Sales Associate, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests while ensuring an exceptional “Judgement Free” experience!
Benefits
On-Demand Pay
Medical, Dental and Vision insurance (full time employees only)
Employee perks and discount program
Free Black Card Membership
401(K) Plan Savings plan
Pay Rate $16.50 per hour
As the Front Desk Associate you will:
Greet members and guests as they enter and exit the club; assisting them with any questions or concerns as they check in.
Help to promote our Judgement Free Zone by connecting with members on the club floor, offering assistance and showing support in their fitness journeys while upholding club policies.
Resolve member concerns and escalate to a Manager as needed.
Answer phones in a friendly manner and assist callers with their inquiries.
Perform membership related functions such as sign-ups, contact/billing information updates, cancellations, collecting unpaid balances and transferring memberships.
Perform prospective member calls and tours; assessing their membership needs.
Execute retail transactions with accuracy and drive sales goals.
Regular, consistent cleaning and sanitizing of all exercise equipment and Black Card spa amenities. This includes communal spaces as well as your assigned area.
Ensuring restrooms are clean and sanitized, stocked and clutter free by following the routine cleaning schedule.
Frequently perform a comprehensive walk of all club areas; quickly fix any safety/policy issues and address cleanliness concerns.
Promptly address maintenance and facility concerns such as broken and/or missing equipment (i.e., Dispensers, leaky faucets, fixtures etc.).
Requirements
What you bring to the table:
6-12 months of experience in a customer service environment is preferred
Must be 18 years of age
Willing to become CPR/AED Certified (Training provided by Planet Fitness)
Basic computer proficiency
Ability to lift up to 50 pounds
Ability to walk and stand for prolonged periods of time
Ability to continuously talk in person or on the phone during shift
Will occasionally encounter cleaning chemicals during shift
This role is subject to successful completion of a background check, after offer acceptance. All background screens will be conducted in accordance with applicable federal, state and local laws.
Salary Description $16.50 per hour
Patient Access Representative (Outpatient)
Medical receptionist job in San Luis Obispo, CA
Nestled on the Central California Coast, Adventist Health Sierra Vista has been providing care to our community since 1959. Our 162-bed acute care facility includes a Level III Neonatal Intensive Care Unit and county designated trauma center. San Luis Obispo offers the excitement of a lively community while being a fifteen-minute drive from the serenity of Avila Beach, known for their natural hot springs, and Pismo Beach, known for their sand dunes and eucalyptus trees. Featuring a charming downtown, comfortable coastal weather, idyllic views, and an active lifestyle San Luis Obispo offers much to be had.
Job Summary:
Facilitates the coordinator of scheduled outpatient services and programs and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
Essential Functions:
* Facilitates the patient admission and discharge process including collection of patient information and financial data.
* Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date.
* Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
Auto-ApplyFront Office Assistant
Medical receptionist job in San Luis Obispo, CA
Title: Front Office Assistant
Location: 805 Aerovista Place, San Luis Obispo, CA 93401 Schedule: Weekdays, Full-time, 10am-7pm preferred but flexible
Practice Setting: Private Outpatient Practice
Requirements: Graduation from high school or GED equivalent with course work in general office practices.
Compensation: $17-$21/hour depending on experience plus benefits
About Us:
Since 1999, we have been a family of forward-thinking physical therapy clinics in California, Arizona, and North Carolina with a shared belief that moving with purpose leads to a happier and healthier life--We believe the most important thing about life is how we move through it.
Employee-Owned Company
Recipient of the American Physical Therapy Association's Jayne L. Snyder Private Practice of the Year Awar
Job Summary:
Fast paced position with multiple moving parts that consistently overlap and include answering multiple phone lines to schedule patient appointments, greet patients upon entry to the clinic, schedule and check in new patients as well as access multiple platforms that aid in the check in process, run reports that assist in schedule management to ensure each providers schedule meets expectations, and monitor fax/email consistently and complete corresponding tasks within received communication.
Tasks:
Answer multiple phone lines to schedule patient appointments
Greet patients upon entry to the clinic
Distribute/explain/review all new patient information
Manage scheduling of staff and ensure staff completes tasks
Process incoming and outgoing mail, email and faxes
Obtain and monitor patient referrals and visits
Responsible for maintaining optimal patient flow
Computer literate in Microsoft office suite, Google mail, EMR system experience, type minimum of 40WPM
Correspond with patients regarding insurance info and co-pays so patients have a clear understanding of how their insurance works
Assist directors and management with miscellaneous tasks and projects
Maintain HIPAA compliance at all times
Run reports to assist in schedule management
Be able to lift 25-50 pounds
Additional tasks as may be required from time to time
Benefits (full-time):
Profit Sharing: A team profit sharing plan in which the organization contributes dollars into individual team member accounts based on the success of the practice. Once eligible, you are automatically enrolled.
Employee Stock We are 100% employee-owned! The employees of Movement for Life own all of the shares in our company. Eligible employees receive shares in the company at no cost to the employee and you are automatically enrolled.
401(k) You have the option to open a 401(k) account and contribute pre-tax dollars via payroll deduction and have a broad range of investment choices.
Healthcare: Medical, dental, and vision plans are offered to eligible full-time employees. We cover $325/month of the cost. All eligible employees are enrolled in an employer-paid life insurance policy as well.
Paid Time Off We offer 3 weeks or 15 days/year for the first 2 years of employment, 4 weeks or 20 days/year when beginning your third year, 5 weeks or 25 days/year after 10 years of employment. All PTO accrues per pay period to equal these amounts annually. Additionally, we offer selected paid holidays.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.
movementforlife.com
Auto-ApplyFront Office Assistant
Medical receptionist job in San Luis Obispo, CA
Description:
Title: Front Office Assistant
Schedule: Weekdays, Full-time, 10am-7pm preferred but flexible
Practice Setting: Private Outpatient Practice
Requirements: Graduation from high school or GED equivalent with course work in general office practices.
Compensation: $17-$21/hour depending on experience plus benefits
About Us:
Since 1999, we have been a family of forward-thinking physical therapy clinics in California, Arizona, and North Carolina with a shared belief that moving with purpose leads to a happier and healthier life--We believe the most important thing about life is how we move through it.
Employee-Owned Company
Recipient of the American Physical Therapy Association's Jayne L. Snyder Private Practice of the Year Awar
Job Summary:
Fast paced position with multiple moving parts that consistently overlap and include answering multiple phone lines to schedule patient appointments, greet patients upon entry to the clinic, schedule and check in new patients as well as access multiple platforms that aid in the check in process, run reports that assist in schedule management to ensure each providers schedule meets expectations, and monitor fax/email consistently and complete corresponding tasks within received communication.
Tasks:
Answer multiple phone lines to schedule patient appointments
Greet patients upon entry to the clinic
Distribute/explain/review all new patient information
Manage scheduling of staff and ensure staff completes tasks
Process incoming and outgoing mail, email and faxes
Obtain and monitor patient referrals and visits
Responsible for maintaining optimal patient flow
Computer literate in Microsoft office suite, Google mail, EMR system experience, type minimum of 40WPM
Correspond with patients regarding insurance info and co-pays so patients have a clear understanding of how their insurance works
Assist directors and management with miscellaneous tasks and projects
Maintain HIPAA compliance at all times
Run reports to assist in schedule management
Be able to lift 25-50 pounds
Additional tasks as may be required from time to time
Benefits (full-time):
Profit Sharing: A team profit sharing plan in which the organization contributes dollars into individual team member accounts based on the success of the practice. Once eligible, you are automatically enrolled.
Employee Stock We are 100% employee-owned! The employees of Movement for Life own all of the shares in our company. Eligible employees receive shares in the company at no cost to the employee and you are automatically enrolled.
401(k) You have the option to open a 401(k) account and contribute pre-tax dollars via payroll deduction and have a broad range of investment choices.
Healthcare: Medical, dental, and vision plans are offered to eligible full-time employees. We cover $325/month of the cost. All eligible employees are enrolled in an employer-paid life insurance policy as well.
Paid Time Off We offer 3 weeks or 15 days/year for the first 2 years of employment, 4 weeks or 20 days/year when beginning your third year, 5 weeks or 25 days/year after 10 years of employment. All PTO accrues per pay period to equal these amounts annually. Additionally, we offer selected paid holidays.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted, as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees, assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.
movementforlife.com Requirements:
Front Office Coordinator
Medical receptionist job in Isla Vista, CA
About the Role
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve.
We are looking for a candidate that is passionate about working with and serving university students, faculty, and staff in an outpatient setting. As the Front Office Coordinator to support our College Health Program, you will contribute to a positive patient experience by providing excellent customer service to all patients and providers through interactions on the phone and in-person.
This role is full-time, 40 hours per week, Monday through Friday, onsite in our Isla Vista office.
Responsibilities
Provides a positive patient experience by:
Serving as the first point of contact for patients and visitors upon arrival, greeting all patients and visitors with excellent customer service
Scheduling patient appointments as needed
Answering incoming calls/messages and appropriately addressing or triaging phone requests including requests for appointments, form completion, questions about medication, etc.
Communicating all patient messages on a timely basis to the clinical staff
Regularly collecting co-pays (if not paid online) and obtaining payment for patient balances if appropriate
Explaining patient paperwork and ensuring its completion
Collecting and updating patient demographics and insurance information
Assisting patients in understanding Mindpath Health policies, procedures, and services when necessary
Recognizing when situations require escalation to management or clinical teams to ensure patient safety
And satisfaction
Utilizing effective de-escalation techniques to manage interactions with upset or frustrated patients,
Maintaining a calm and professional demeanor
Supports clinicians in the office through the above and by:
Informing clinical staff of patient arrivals and any scheduling changes
Maintaining a thorough knowledge of each clinician's needs and preferences
Sorting and triaging incoming communications
Providing general administrative support including faxing, copying and scanning for clinicians and other office personnel as needed
Contributes to a collaborative and friendly work environment by:
Establishing and maintaining a positive working relationship with front office team, team lead, operations supervisor, rom and clinicians
Communicating effectively with Front Office Team, Team Lead, Operations Supervisor and ROM on process improvements, daily needs, etc.
Identifying priority patient satisfaction issues and suggesting recommendations for resolution.
Complying with company policies and procedures and following strict patient privacy procedures
Qualifications
EMR/EHR or practice management systems experience required.
High school diploma, or equivalent.
2+ years of recent experience such as clerical, administrative, receptionist and/or front office coordinator.
Minimum of one year of demonstrated customer service skills (within a healthcare setting)
Basic proficiency with Microsoft Office (Outlook, Excel, and Word); multiline phone experience; accurate typing/data entry skills.
Exceptional interpersonal skills, including the ability to establish and maintain effective relationships with patients, clinicians, management, staff, and other customers.
Empathy and compassion when working with individuals experiencing mental health challenges.
A calm, professional demeanor when managing upset patients or families.
Excellent oral and written communication skills.
Strong attention to detail with the ability to prioritize and multitask in a fast-paced environment.
Effective problem-solving skills and the ability to think quickly under pressure.
Demonstrated ability to use appropriate judgment, independent thinking and creativity when resolving customer issues.
Strong organizational skills and attention to detail.
Ability to work independently or as part of a team.
Must be able to maintain strict confidentiality of all personal/health sensitive information
The pay for this position is $23 per hour. We offer full benefits (medical, dental, vision), paid time off, holiday pay, 401k, tuition reimbursement, paid parental leave, and more.
About Mindpath Health
Mindpath Health exists to increase access to mental health care that helps people thrive. We do this by empowering our clinicians, investing in our people, and caring for the communities we serve. As a national leader in mental health services, we are reimagining care delivery, reaching patients and focus on clinical excellence. With a team of more than 500 mental health clinicians, Mindpath Health provides a broad spectrum of psychiatry, interventional psychiatry (including TMS and esketamine) and psychotherapy care.
At Mindpath Health, we offer telehealth and in-person visits and coordinate care with primary care physicians and referring providers to ensure a focus on the total health. Mindpath Health is in-network with most major health insurance providers and has more than 100 locations across California, North Carolina, South Carolina, Florida, Texas, Arizona, and growing.
Join our community and discover how rewarding work can be!
Mindpath Health is an equal opportunity employer. We consider applicants for all positions without regard to race, color, religion, creed, gender, national origin, ancestry, age, disability, veteran status, or any other status legally protected by federal, state, or local law.
Auto-ApplyFront Desk Coordinator - Goleta, CA
Medical receptionist job in Goleta, CA
Are you looking for a company you can grow your career with and advance in?
Are you goal oriented, self-motivated & proactive by nature?
Do you have a passion for health and wellness and love sales?
If you have the drive, desire, and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry.
Saturday and Sunday from 9:45 - 5:15pm
Available to cover shifts as needed.
Pay Range 21.00-22.50/hr Depending on Experience
Bonus potential offered
What we are looking for in YOU and YOUR skillset!
MUST be dependable
Possess a winning attitude!
Have a high school diploma or equivalent (GED).
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Have strong phone and computer skills.
Have at least one year of previous Sales Experience.
Participate in marketing/sales opportunities to help attract new patients into our clinics
Be able to prioritize and perform multiple tasks.
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Work cohesively with others in a fun and fast-paced environment.
Have a strong customer service orientation and be able to communicate effectively with members and patients.
Manage the flow of patients through the clinic in an organized manner
Essential Responsibilities
Providing excellent services to members and patients.
The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals.
Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor.
Answering phone calls.
Re-engaging inactive members.
Staying updated on membership options, packages and promotions.
Recognizing and supporting team goals and creating and maintaining positive relationships with team members.
Maintain the cleanliness of the clinic and organization of workspace
Confident in presenting and selling memberships and visit packages
Keeping management apprised of member concerns and following manager's policies, procedures and direction.
Willingness to learn and grow
Accepting constructive criticism in a positive manner and using it as a learning tool.
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY
About The Joint Chiropractic
The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through
The Joint Chiropractic
network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually,
The Joint Chiropractic
is a key leader in the chiropractic industry. Ranked number one on
Forbes'
2022 America's Best Small Companies list, number three on
Fortune's
100 Fastest-Growing Companies list and consistently named to
Franchise Times
“Top 400+ Franchises” and
Entrepreneur's
“Franchise 500 ” lists,
The Joint Chiropractic
is an innovative force, where healthcare meets retail. For more information, visit *****************
Business Structure
The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices.
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.
Auto-ApplyPatient Access Representative (Outpatient), Full Time, Day Shift
Medical receptionist job in Templeton, CA
Located in Templeton amongst the oak trees, Adventist Health Twin Cities has been serving northern San Luis Obispo County since 1977. Comprised of a 122-bed acute care facility, our team provides exceptional care in emergency medicine, orthopedics, obstetrics, digestive disorders, wound care, and various medical, surgical and outpatient services. Locals enjoy weekly farmers markets in downtown Templeton, farm-to-fork dining, beautiful landscapes for hiking and biking, and beach days just fifteen minutes away at Cambria and Morro Bay.
Job Summary:
Facilitates the initial contact with the patient and is responsible for completing and verifying all registration information and collecting the patient's financial responsibility. Provides clerical support. Enters status changes in the computer. Works on routine assignments within defined parameters, established guidelines and precedents. Follows established procedures and receives daily instructions on work.
Job Requirements:
Education and Work Experience:
* High School Education/GED or equivalent: Preferred
* Associate's/Technical Degree or equivalent combination of education/related experience: Preferred
Essential Functions:
* Facilitates the patient admission process including collection of patient information and financial data.
* Performs clerical tasks such as answers phone calls and questions. Maintains files and patient information up to date.
* Schedules and coordinates appointments with patients. Confirms patient appointments and gives appropriate instructions.
* Performs other job-related duties as assigned.
Organizational Requirements:
Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.
Adventist Health participates in E-Verify. Visit ******************************************** for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.
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