Medical receptionist jobs in Shoreview, MN

At Summit Orthopedics, we recognize the significance each member of the Summit Family has as they impact one another and our patients on a daily basis. Be part of a patient-first environment that lives into our values of: Compassion, Integrity, Excellence, Collaboration, Stewardship and Innovation and a place where staff members feel respected and find a strong sense of purpose in their roles, contributing to a familial atmosphere characterized by mutual respect and enjoyment. The Clinic Patient Registration Specialist provides initial access for all clinic and Orthopedic Urgent Care patients including responsibility for greeting, registering, verifying medical and demographic information, scheduling follow up appointments, and notifying clinical team of patient arrival. This role also is responsible to provide general support and assistance to patients, teams and perform various administrative activities needed by our Revenue Cycle teams. This role is direct patient facing and requires excellence in providing customer and quality service. This is a full-time position based at our Vadnais Heights Campus. Monday - Friday schedule will be 7:30am - 4:00pm. This role will require flexibility to float to other Summit campuses as needed. Complete all aspects of Registration and Scheduling Standards efficiently and accurately to include: register & schedule patients by collecting needed medical and demographic information; collect, apply and reconcile co-pays and payments; obtain and accurately enter Insurance information; follow all insurance and scheduling protocols to assure accurate and compliant billing; Coordinate interpreters and QRCs, as needed. Prepare next day patient charts for teams; distribute couriered mail, postal mail and faxes Communicate with teams/providers, as necessary, to provide a seamless and positive experience for the patient Manage and coordinate patient pick up items including records and medical imaging CD's, while obtaining proper authorization and documentation. Assist with rescheduling patients when providers schedules change Responsible for ensuring the patient lobby is accessible, neat and orderly Performs various administrative duties and other duties, as needed and assigned Provide excellent customer service to all patients, teams, providers and staff by being attentive, respectful and helpful Summit's hiring range for this position is $18.77 to $23.46 per hour. The hired candidate may be eligible to receive additional compensation in the form of bonuses, differentials and/or deferred compensation. In addition to our base salary, we offer a comprehensive total rewards package that aligns with our vision of leading a healthy and active lifestyle. This includes medical, dental, vision, disability, life insurance, paid time off and 401(k)/profit sharing retirement plan. If you are hired at Summit, your final base salary compensation will be determined based on factors such as skills, education, experience, and internal equity. Summit Orthopedics provides the Twin Cities, Greater Minnesota and Western Wisconsin with the full spectrum of orthopedic care including sub-specialty clinics, walk-in care at our Orthopedic Urgent Care clinics, imaging, bracing, therapy, surgery, and post-surgical stays at our Care Suites. Our expert team of physicians, surgeons, physician assistants, certified athletic trainers and therapists are part of the 1100+ employees who partner to provide quality care designed to support a healthier, more active lifestyle. Summit Orthopedics is committed to providing equal opportunity to all employees and applicants for employment in accordance with all applicable laws and regulations of federal, state and local governing boards and/or agencies.

Park Dental Hugo located in is seeking a compassionate, professional Patient Care Coordinator to join our team-oriented practice. As a Patient Care Coordinator you will play an important role in working with our doctor teams. You will check in patients, schedule patient appointments using a scheduling software, verify dental insurance, answer insurance and billing questions, and oversee patient account management. Starting Salary: $23.50 - $26.50 per hour #PDEE Responsibilities Preferred Qualifications Proficient with Microsoft Office, typing and data entry skills Ability to multi-task in a fast-pace work environment Professional customer service Effective communicator and team player Dental insurance knowledge is a plus Work Schedule Mondays 6:30am - 2:15pm Tuesdays 1:30pm - 8:15pm Wednesdays Off Thursdays 6:30am - 2:15pm Fridays 6:30am - 2:15pm Saturdays 7:00am - 2:30pm (approx. 7 per year) Company Information Benefits Park Dental offers competitive compensation, and generous benefits package including medical, vision, dental, PTO, holiday pay, 401k matching, and continuing education opportunities. Community Park Dental values being involved in the community through volunteer events, such as Minnesota Dental Association's Give Kids a Smile Day, the American Heart Association Heart Walk, and Minnesota Mission of Mercy. Each practice participates in events in their local communities too! About Park Dental Since 1972, Park Dental has been owned and led by our doctors who are passionate about providing the best patient-centered care. New team members receive comprehensive training and one-on-one mentoring to set you up for success. Our practices offer welcoming environments for patients, and are equipped with state of the art technology. "Working for Park Dental has been a fulfilling job that is centered on team work and patient care. Flexibility, positivity, and multitasking are key factors for success!" -Scheduling Manager Mentor Team "Like" our Park Dental careers page on Facebook for the latest updates about Park Dental! Park Dental is an equal opportunity employer.

Full-time Description Animal Dermatology Group (ADG) is the largest veterinary dermatology business in the U.S., providing the highest quality of specialty care to pets with acute and chronic skin conditions. ADG has over 40 locations nationwide. With over 90 doctors supporting the ADG medical team, they strive to lead in clinical practice, research and education in our field. In additional to providing advanced, dermatology specialized care to patients and supporting general practice veterinarians in our geographic service areas, ADG participates in drug/product development and clinical trials. ADG also has the largest dermatology residency program approved by the American College of Veterinary Dermatology to support the training of the next generation of dermatologists. Animal Dermatology Clinic - Eagan is seeking a Receptionist. We are looking for someone with the following qualities: Energetic Positive Upbeat personality Takes initiative Commitment to the needs of the clinic Punctual Willingness to teach others and share ideas Openness to diversity Adaptability to change Accountable Able to see big picture Professional and caring when dealing with patients/clients/ and maintain a professional appearance and attitude Requirements Knowledge, Skills and Abilities (including but not limited to): Excellent client service skills Excellent phone skills Computer skill preferred Excellent communication skills Ability to work in a team oriented environment Organized and detail oriented, ability to take direction, ability to handle money accurately and honestly Possess sound decision making skills and multi-task while working in a stressful environment Duties (including but not limited to): Client service Answer phone calls Take accurate messages and book appointments Maintain charts and computer records Pharmacy and retail sales Marketing implementation Maintenance/ housekeeping Financial responsibilities Education and Physical Requirements: High school diploma or equivalent required Must have experience working in the public (ie: restaurant, retail or service business) Experience in a veterinary hospital is required Experience in a multi-specialty veterinary hospital is preferred Dependable attendance is required Must be able to lift 40 pounds The ability to walk, bend, squat, stand or reach constantly during a minimum 8-hour day Benefits: No weekends Paid vacation ( full-time employees only ) Paid holidays ( full-time employees only ) Competitive wages Monthly bonuses based on clinic dietary sales ( full-time employees only ) Medical, dental, vision, dependent care FSA, and short-term disability benefit options ( full-time employees only ) Various voluntary benefit offerings, including hospital indemnity, accident, critical illness, etc. 401K with employer match CE opportunities Uniforms Discounts on services and medications for employee pets *Some traveling may be required For more information about Animal Dermatology Clinic, please visit our website animaldermatology.com! Salary Description $17 - $22 / hour depending on experience

ARMHS Mental Health Practitioner Job Description Job Title: Mental Health Practitioner - Credent Care LLC Company: Credent Care LLC Job Type: Contract - Full-time- Part-Time About Us: Credent Care LLC is a client-focused home and community-based service provider. Providing quality care and support to our communities. We are currently seeking a dedicated and versatile Mental Health Practitioner to join our team. If you are passionate about assisting others, we want to hear from you. Job Summary To provide one-on-one in-home rehabilitative services to adult clients with mental illness. Rehabilitative services enable clients to develop and enhance psychiatric stability, social competencies, personal and emotional adjustment, independent living, and community skills, and provide resources and referrals. Duties and Responsibilities Develop, implement, evaluate, and revise treatment goals Provide ongoing services to individuals within their homes or community Must be able to travel within the Metro Encourage client relationship and regular communication, coordinate services with other health care providers, interpreter, vocational workers, etc to ensure that client receives quality service to meet their needs Maintain a caseload and be able to sustain attention to detail Ability to work independently, be flexible and able to meet deadlines Accurately document services and complete progress notes and submit within 24-48hours Complete Functional Assessments, Independent Treatment Plans, and/or other required forms and documents in a timely manner Attend group/individual clinical supervision meetings/trainings Meet with supportive supervision as needed Ensure compliance with DHS regulations Communicate effectively and respectfully with supervisor, office staff, clients, vendors, and clients. Mandated reporter Provide quality services for clients, and assume primary responsibility for developing, writing, implementing, evaluating, and revising overall treatment goals and plans with the collaboration of the client and the treatment team Proactively and efficiently communicating with clients, interpreters, and other parties if sessions are canceled or rescheduled Must complete 15 hours per year of ongoing continuing education in areas of mental illness and mental health services Communicate effectively and in a timely manner with Credent Care staff, other practitioners, vendors, clients, interpreters, and other agency workers. Scope of the Position Under close clinical supervision of a Licensed Mental Health Professional, the mental health practitioner will provide in-home rehabilitative and supportive skills training to adult individuals with mental health disorders. Treatment goals will be developed to assist participants with psychosocial skills that are medically necessary to help the client reach a level of independence. Qualifications Must meet DHS qualifications for Mental Health Practitioner in one of the following ways: o Has completed at least 30 semester hours or 45 quarter hours in behavioral sciences or related fields and has at least 2,000 hours of supervised experience in the delivery of services to adults or children with: A. Mental illness, substance use disorder, emotional disturbance, or B. Traumatic brain injury or developmental disabilities and completes training on mental illness, recovery from mental illness, mental health de-escalation techniques, co-occurring mental illness, and substance abuse, and psychotropic medications and side effects. o Has at least 4,000 hours of supervised work experience in the delivery of services to adults or children with any of the following: A. Mental illness, substance use disorder, emotional disturbance, or B. Traumatic brain injury or developmental disabilities and completes training on mental illness, recovery from mental illness, mental health de-escalation techniques, co-occurring mental illness, substance abuse, and psychotropic medications and side effects. o Has at least 2,000 hours of supervised experience in the delivery of services to adults or children with any of the following: Mental illness, substance use disorder, emotional disturbance, or Traumatic brain injury or developmental disabilities and completes training on mental illness, recovery from mental illness, mental health de-escalation techniques, co-occurring mental illness, substance abuse, and psychotropic medications and side effects; and receives clinical supervision as required at least once a week from a mental health professional until the requirement of 4,000 hours of supervised experience is met. o Has a graduate student internship or a bachelor's or master's degree and is a graduate student in behavioral sciences or related fields and is formally assigned by an accredited college or university to an agency or facility for clinical training o Has a bachelor's or master's degree with any of the following: A. Holds a master's or other graduate degree in behavioral sciences or related fields B. Holds a bachelor's degree in behavioral sciences or related fields and completes a. practicum or internship that (1) requires direct interaction with adults or children served, and (2) is focused on behavioral sciences or related fields. A Mental Health Practitioner for an adult member must have training working with adults. Knowledge of the effects of mental illness on people with cognitive impairments. Knowledge of community resources. Must have the ability to work independently, enjoy flexibility, and manage stress. o Skills & Abilities Be able to function independently, interact with, and relate to a variety of individuals Professional communication skills Practitioners must be able to act in a manner that encourages change and provides a positive and supportive atmosphere Practice effective decision-making Create professional reports Handle crisis situations and follow through of the supervisor's directives Identify client needs and treatment plan goals Work with culturally diverse populations Basic computer skills required Must be able to understand and communicate the English language Must be able to use and maintain a daily schedule Job Type: Full-time Salary: $20.00 - $25.00 per hour Medical specialties: Home Health Psychiatry Work setting: Community health center In-person Outpatient Ability to commute/relocate: Roseville, MN: Reliably commute or planning to relocate before starting work (Required) Work Location: In person/Hybrid

Job Description Are you looking for a company you can grow your career with and advance in? Are you goal oriented, self-motivated & proactive by nature? Do you have a passion for health and wellness and love sales? If you have the drive, desire and initiative to work with a world-class organization, we want to talk to you. At The Joint Chiropractic we provide world class service to every one of our patients, and we would like for you to join our caring team. Let us turn that passion for health and wellness and love of helping people, into a rewarding career. We have continued to advance the quality and availability of Chiropractic care in the Wellness industry. Opportunity Float role covering Thursday, Friday and Saturdays Pay Range $18-$20/hr + BONUS What we are looking for in YOU and YOUR skillset! Driven to climb the company ladder! Possess a winning attitude! Have a high school diploma or equivalent (GED). Complete transactions using point of sale software and ensure all patient accounts are current and accurate Have strong phone and computer skills. Have at least one year of previous Sales Experience. Participate in marketing/sales opportunities to help attract new patients into our clinics Be able to prioritize and perform multiple tasks. Educate Patients on wellness offerings and services Share personal Chiropractic experience and stories Work cohesively with others in a fun and fast-paced environment. Have a strong customer service orientation and be able to communicate effectively with members and patients. Manage the flow of patients through the clinic in an organized manner Essential Responsibilities Providing excellent services to members and patients. The Wellness Coordinators primary responsibility is to gain memberships in order to meet sales goals. Greeting members and patients upon arrival. Checking members and patients in to see the Chiropractor. Answering phone calls. Re-engaging inactive members. Staying updated on membership options, packages and promotions. Recognizing and supporting team goals and creating and maintaining positive relationships with team members. Maintain the cleanliness of the clinic and organization of workspace Confident in presenting and selling memberships and visit packages Keeping management apprised of member concerns and following manager's policies, procedures and direction. Willingness to learn and grow Accepting constructive criticism in a positive manner and using it as a learning tool. Office management or marketing experience a plus! Able to stand and/or sit for long periods of time Able to lift up to 50 pounds Upholding The Joint Chiropractic's core values of TRUST, INTEGRITY, EXCELLENCE, RESPECT and ACCOUNTABILITY About The Joint Chiropractic The Joint Corp. revolutionized access to chiropractic care when it introduced its retail healthcare business model in 2010. Today, it is the nation's largest operator, manager and franchisor of chiropractic clinics through The Joint Chiropractic network. The company is making quality care convenient and affordable, while eliminating the need for insurance, for millions of patients seeking pain relief and ongoing wellness. With more than 700 locations nationwide and nearly 11 million patient visits annually, The Joint Chiropractic is a key leader in the chiropractic industry. Ranked number one on Forbes' 2022 America's Best Small Companies list, number three on Fortune's 100 Fastest-Growing Companies list and consistently named to Franchise Times “Top 400+ Franchises” and Entrepreneur's “Franchise 500 ” lists, The Joint Chiropractic is an innovative force, where healthcare meets retail. For more information, visit ***************** Business Structure The Joint Corp. is a franchisor of clinics and an operator of clinics in certain states. In Arkansas, California, Colorado, District of Columbia, Florida, Illinois, Kansas, Kentucky, Maryland, Michigan, Minnesota, New Jersey, New York, North Carolina, Oregon, Pennsylvania, Rhode Island, South Dakota, Tennessee, Washington, West Virginia and Wyoming, The Joint Corp. and its franchisees provide management services to affiliated professional chiropractic practices. You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees. Powered by JazzHR jY7Bfobk37

The Patient Access Specialist is a full-time role (1.0 FTE or 40 hours/week) based out of the Burnsville Clinic location. The schedule is Monday - Friday, 8 hours/day, business hours, Monday-Thursday, 9:30-6:00pm and Friday, 8:45am-5:15pm. This site-based position provides exceptional patient experience and access for patients and families within Gillette clinic settings Promotes and maintains excellent and positive patient and family experience as the first impression of the organization. Patient Check-In: Primary point of contact for patients and families arriving to Gillette clinics. Obtains, updates and verifies all patient demographic and financial information. Obtains required signatures on consent and other intake forms. Appointment Scheduling: Schedules appointments across all medical specialties and integrative care services timely, efficiently, and in alignment with the patient's unique needs and care plan. Patient Experience: Connects patient and families with on-site amenities and assists in clinic navigation for an optimal patient experience. Patient Engagement: Promotes and enrolls patients and their caregivers in our appointment reminder system and MyGillette patient portal to increase ways in which families can engage with their care. Thoroughly explains functionalities available. Benefits & Compensation: The hourly wage for this opportunity is $20.18/hour to $30.27/hour, with a median wage of $25.22/hour. Pay is dependent on several factors including relevant work experience, education, certification & licensure, and internal equity. Hourly pay is just one part of the compensation package for employees. Gillette supports career progression and offers a competitive benefits package that includes a retirement savings match, tuition and certification reimbursement, paid time off, and health and wellness benefits for 0.5 FTE and above. Primary Job Responsibilities: Greets patients and families upon arrival to check-in area Provides quality, complete and timely registration and check-in of patients while accurately obtaining and updating patient demographic and insurance information Knowledge of insurance plans to verify insurance coverage and eligibility Obtains signatures on required consent forms Consults with clinical teams as needed to resolve patient needs Completion of a wide variety of administrative tasks Connects patient and families with on-site amenities and assists in clinic navigation for an optimal patient experience Consistently promotes the MyGillette patient portal Support for all inpatient admission and registration needs (Burnsville Clinic Only) Qualifications: Required: High School Diploma/GED 1 year experience with customer service, administrative, or healthcare setting Preferred: Advanced education (Associate or Bachelor's) Knowledge, Skills and Abilities: Advanced education (Associates or Bachelors Degree) Knowledge & understanding of medical terminology Knowledge & understanding of commercial insurance carriers and standard insurance forms Strong computer aptitude including knowledge of Microsoft Office (Word, Excel, Outlook) Demonstrated strength in customer service, organization, attention to detail and the ability to work independently Demonstrated strong teamwork skills Demonstrated ability to multi-task and respond quickly/reprioritize changing needs At Gillette Children's, we foster a culture where every team member feels a sense of belonging and purpose. We are dedicated to building an environment where all feel welcomed, respected, and supported. Our values are embedded at the heart of our culture. We act first from love, embrace the bigger picture, and work side-by-side with our patients, families, and colleagues to help every child create their own story. Together, we work to ensure patients of all backgrounds and abilities reach their full potential. Gillette Children's is an equal opportunity employer and will not discriminate against any employee or applicant for employment because of an individual's race, color, creed, sex, religion, national origin, age, disability, marital status, familial status, genetic information, status with regard to public assistance, sexual orientation or gender identity, military status or any other class protected by federal, state or local laws. Gillette Children's is a global beacon of care for patients with brain, bone and movement conditions that start in childhood. Our research, treatment and supportive technologies enable every child to lead a full life defined by their dreams, not their diagnoses. To learn more about working at Gillette Children's, please visit ****************************************** Gillette Children's participates in the U.S. Department of Homeland Security (DHS) E-Verify program which is an internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. If E-Verify cannot confirm that you are authorized to work, Gillette will give you written instructions and an opportunity to contact DHS or the Social Security Administration (SSA) to resolve the issue before Gillette takes any further action. Please visit ************************* for further details regarding e-verify.

Our Patient Experience Representatives are the first and last person our patients come in contact with and are responsible for each patient's experience while they are with us in the clinic. You will ensure the patient gets checked in and has the paperwork required for their visit and update the patient's information to ensure accuracy. You will verify the patient's insurance information and update in a timely manner if necessary. You will work with in a team of Patient Experience Representatives to ensure our patients receive excellent customer service and the care they deserve. JOB RESPONSIBILITIES: Greets patients and others in person Check patients in EMR and verify insurance and personal profile information Confirm and update demographic information Responsible for taking co-pays, sliding fee payments, etc. and provide receipts to patients. Post co-pays to the system daily as directed Print billing tickets & visit labels Answer incoming calls Schedules appointment Demonstrates good communication skills/both written & verbal Maintain orderly appearance of reception and front desk areas Performs clerical duties as assigned by Front Desk Manager or Front Desk Lead Attends meetings as required Ensure all patient records are current and updated in a timely manner Adhere to all HIPPA compliance standards Coordinate translators for patients Tasks and relays information to the appropriate people Escalate issues to management Sets up patients for the Sliding Fee Sets up patients with a payment plan Responds to patient billing questions Directs patients to MNSure navigator when applicable Intakes new patients Train new staff on processes as instructed All other duties, assignments and projects as assigned KNOWLEDGE, SKILLS and ABILITIES: BI-LINGUAL SPANISH SPEAKING PREFERRED Familiar with Medical Terminology. Confidentiality in accordance with HIPAA guidelines and regulations. Medical billing and/or collection experience beneficial Strong attention to detail, flexible and adaptable with strong collaboration and teamwork skills Computer Skills: Proficiency in Microsoft Office Word, Excel, PowerPoint, and Outlook required. QUALIFICATIONS: High School Graduate or equivalent Advanced degree a plus 3+ years in Patient Registration or equal applicable field experience. Medical Terminology, Medical Billing, or related certificate preferred. Ability to work with people of diverse backgrounds and cultures Ability to demonstrate effective, culturally sensitive communication skills and effectively communicate verbally and in writing with a variety of people

Join us as a Front Bar Receptionist! Create, cultivate and promote an upbeat facial bar. Asking that only motivated, positive, hard-working people apply! The Front Bar Receptionist is responsible for creating a welcoming and inclusive experience for every guest that comes through the door. They are responsible for maintaining a positive environment and exceeding standards in guest services, phone etiquette and product and service recommendations. As a Front Bar Receptionist you will perform the following critical functions. Demonstrate high standards of customer service and maintain standards of FACE FOUNDRIÉ. Schedule appointments with accuracy and extreme attention to detail. Meet or exceed sales goals set by the Manager. Explain, sell, recommend FACE FOUNDRIÉ products. Work with the Operations Manager to identify when supplies are low. Assist in all in-store operational processes. Ensure store standards are adhered to at all times. Accurately follow all company time keeping procedures. Attend mandatory training and team meetings. Follow all safety, sanitation and hygiene procedures to ensure board compliance at all times. Responsible for keeping the store clean and fully stocked at all times. Experience Guest Service Experience (1 year) Sales and Marketing Experience Salon Experience Preferred Current Esthetic Students Preferred Job Type: Part Time Availability: Nights and Weekends Required Education: High School, or equivalent *Please Note: If you apply to multiple FACE FOUNDRIÉ locations,

Job Title: Patient Care Coordinator Job Type: Full-Time We are seeking a dependable, detail-oriented, and patient-focused Patient Care Coordinator to support both front desk operations and back-office clinical coordination in our busy medical practice. This role is ideal for someone with strong administrative experience in a healthcare setting and a desire to work in a collaborative environment where you'll wear many hats. From welcoming patients to coordinating prior authorizations, managing basic billing questions, handling credentialing tasks, and supporting medical records and lab workflows-this is a dynamic, high-impact position. Core Responsibilities: Front Desk Operations & Patient Check-in Warmly greet patients and visitors as the first point of contact Check patients in and out using the clinic's electronic health record (EHR) system Verify and update patient demographics and insurance information Collect and process co-pays and outstanding balances Ensure intake paperwork and consent forms are completed and scanned accurately Maintain a tidy and organized reception area Monitor and respond to voicemails, emails, and online appointment requests in a timely manner Manage appointment scheduling, cancellations, and reschedules, ensuring provider calendars are optimized Prepare daily appointment logs and end-of-day reports Telephone and Communication Management Answer multi-line phones promptly and professionally Route calls to appropriate staff members or take detailed messages Provide patients with information regarding appointments, policies, or care coordination Clinical & Administrative Support Duties Prior Authorizations (PAs) Complete and track medication and procedure prior authorizations with payers Follow up on pending authorizations and escalate issues as needed Communicate PA outcomes to providers and patients Billing Support Act as the on-site liaison with our third-party billing company Help patients understand basic billing questions (copays, deductibles, account balances) Review insurance issues that arise during check-in or billing inquiries Credentialing Maintain credentialing and re-credentialing documentation for all providers Complete payer applications, CAQH updates, and licensing renewals Coordinate with credentialing services and insurance companies as needed Medical Records Process and fulfill medical records requests according to HIPAA regulations Scan, file, and organize patient documentation in the EHR Assist with release of information and chart reviews as necessary Urine Drug Testing (UDT) Assist with urine collection in compliance with clinic procedures Label, document, and handle specimens according to chain-of-custody protocols Ensure accurate entry of lab orders and coordination with lab services Qualifications: High school diploma or equivalent required; associate or bachelor's degree preferred Minimum 2 years of healthcare administrative/front desk experience required Familiarity with insurance plans, billing basics, and clinical workflows Experience with EHR systems (Athena, eClinicalWorks, etc.) Detail-oriented, organized, and comfortable managing multiple priorities Knowledge of HIPAA and patient confidentiality standards Professional and compassionate communication with patients from diverse backgrounds Ability to work independently and as part of a collaborative team Preferred Skills: Experience with prior authorization portals (CoverMyMeds, Availity, etc.) Basic knowledge of medical coding and terminology Familiarity with credentialing databases (CAQH, PECOS) Comfort handling bodily fluid samples (UDT)

. Why M Physicians? Our dedicated Eye Care team of Ophthalmologists, Optometrists, Orthoptists and Nurses, along with Certified Technicians and Assistants, provide next level diagnosis and treatment of disorders of the eye using state of the art technology. Our providers specialize in various ophthalmology and optometry subspecialties including Cornea and Refractive Surgery, Glaucoma, Neuro Ophthalmology, Ophthalmic Plastic and Reconstructive Surgery, Pediatric Ophthalmology and Strabismus, and Vitreoretinal Disease. Our all-inclusive approach ensures our present and future patients receive the best outcome possible. What you will do as a Patient Representative: Assists with phones and schedules future appointments and/or procedures. Welcomes visitors, provides non-clinical information, collects co-pays, and enters/verifies health insurance information at check-in Oversees the clinic lobby and patient waiting area and ensures it is clean, orderly and inviting Arranges accommodation and/or interpreter services as need needed for the patient visits Resolves non-clinical patient customer service issues Assists with coordinating provider schedules and appointments Improve efficiencies of clinic schedules and to reduce patient waiting times and enhance customer experience Requests/obtains/sends medical records and diagnostic test results from patient visits to other providers as requested What you will need: Successful completion of Patient Representative training program and OJT within 5 weeks of hire. Knowledge of online scheduling and experience with EMR systems Keyboarding skills of 35 wpm. Proven experience in customer service Location: Phillips-Wangensteen Building - 516 Delaware Street SE Minneapolis, MN 55455 Hours: Casual Compensation: 20.18 - 27.53 USD Hourly At M Physicians we believe in pay transparency and equity. The compensation for each position is based on experience, skills, qualifications, and other role-specific considerations. Our total compensation is designed to support your well-being, career growth, and work-life balance. University of Minnesota Physicians (M Physicians), a non-profit organization headquartered in Minneapolis, seeks motivated individuals for both clinical and non-clinical roles to drive innovation in health and medicine. Our inclusive culture offers competitive salaries, excellent benefits, and the opportunity for career development in the exciting field of health care to over 1,200 physicians, 300 advanced practice providers, and 2,200 health professionals and staff across Minnesota and beyond. Join us on a mission to advance medicine. We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment.

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description This position is responsible for creating the first impression of Fairview's services to patients, families, and other external customers by providing superior service with their interactions. (i.e. Create a welcoming atmosphere to all clinic guests). To ensure high quality care, and as a member of the care team, the patient representative supports quality patient- and family-centered care principles through performing a variety of high level functions within a care team to support the needs of the healthcare team and patients/families. The patient representative will continually look for opportunities to improve processes and workflow. Provide superior customer service, in person and on the phone to all customers Greet patients in a respectful manner Effectively work with medical staff, nursing, ancillary departments, and other external sources to ensure patient's needs are met. Direct patient to waiting room after registration and notifies patient care staff of arrival. Responsible for taking care of callers needs promptly and effectively. Transfer calls to appropriate locations as needed Schedule and maintains patient appointments. Performs appropriate scheduling and registration functions, via computer system, including entry of demographic, insurance, referring physician data, and exam information Ensure appropriate information is gathered and verified to ensure a smooth transaction as a patient prepares for their visit including demographic info, insurance, account maintenance, co-pay and balance information Qualifications Epic/EMR Scheduling experience preferred Computer Savvy Excellent customer service skills basic knowledge of medical terminology 1 years of experience working in a relevant healthcare environment Polished and professional candidate Knowledge with different medical insurances (ex, medical, medicare, private) Additional InformationShift: Monday-Friday - 8 hours shifts Day Shift If Contract, Length of Assignment: 3 Months contract- will go Perm for right fit! Interested in being Considered? If you are interested in applying to this position, please click Apply.

Benefits/Perks Competitive salary Great work-life balance Paid time off Medical/Dental Benefits Simple IRA (after one year) Ongoing training Employee Discount 1 Full-time Front Desk Receptionist positions open (32-40 hours with benefits) Institute For Orthopedics & Chiropractic is a busy multi-specialty clinic with 6 chiropractors, 3 Physical Therapist, and 2 PTAs and 2 Massage Therapist in two locations, Edina and St. Paul. *********************** Hours & Location: Minneapolis/St. Paul Clinic Hours: Monday 7:30am - 5:15pm, Tuesday-Thursday 7:30am-4:30pm, Fridays/Saturday as needed for meetings and vacation coverage in Edina location. Address:2550 University Avenue W., Suite 137N, St. Paul MN 55114 Our ideal candidate is: Passionate about healthy living Strives for excellence; goes above and beyond to provide the BEST care for our patients Works well as a team by collaborating, sharing ideas and encouraging each other Excellent communication skills Medical experience is a plus We use Apple computers: iPad, Pages, Numbers, Microsoft Teams Medical software: Jane The responsibilities for this position are: Greeting patients Collecting copays and balances Preparing paperwork for upcoming appointments Communication with patients and doctors Verifying insurance benefits Complete prior authorizations/referrals Answer multi-line phone and scheduling for two locations Explains Insurance benefits to the patients Optimizing provider schedules and patient satisfaction with efficient scheduling We are looking forward to receiving your application. Thank you. Compensation: $15.84 - $21.43 per hour CHIROPRACTIC CARE AT IOC At IOC, our reputation and success has been built in an integrative and complete treatment approach combining traditional chiropractics (utilizing the Gonstead Method of chiropractic). WE SPECIALIZE IN NON-SURGICAL TREATMENT OF ORTHOPEDIC CONDITIONS. Such as: Back & Neck pain - injury Disc Degeneration - Bulging - Herniations Extremity Joint Pain Arthritis - Degenerative Joint Disease Fibromyalgia Chronic Pain Syndromes Tendonitis - Bursitis Spinal Degeneration Sciatica & Arm Pain, Numbness & Tingling Headaches - Migraines & Tensions Vertigo Carpal Tunnel Syndrome Whiplash Sports Injuries Neck Pain Car Accident Injuries Frozen Shoulder Hip Pain - Bursitis Muscle Strains, Pulled Hamstrings Sprained Ankles Rotator Cuff Tendonitis and Tears Tennis Elbow And many other Orthopedic conditions, injuries.

**Become a part of our caring community and help us put health first** The **Patient Services Coordinator-LPN** is directly responsible for scheduling visits and communicating with field staff, patients, physicians, etc. to maintain proper care coordination and continuity of care. The role also assists with day-to-day office and staff management + Manages schedules for all patients. Edits schedule for agents calling in sick, ensuring patients are reassigned timely. Updates agent unavailability in worker console. + Initiates infection control forms as needed, sends the HRD the completed "Employee Infection Report" to upload in the worker console. + Serves as back up during the lunch hour and other busy times including receiving calls from the field staff and assisting with weekly case conferences. Refers clinical questions to Branch Director as necessary. + Maintains the client hospitalization log, including entering coordination notes, and sending electronic log to all office, field, and sales staff. + Completes requested schedule as task appears on the action screen. Ensures staff are scheduled for skilled nurse/injection visits unless an aide supervisory visit is scheduled in conjunction with the injection visit. + Completes requested schedules for all add-ons and applicable orders: + Schedules discharge visit / OASIS Collection or recert visit following case conference when task appears on action screen. + Schedules TIF OASIS collection visits and deletes remaining schedule. + Reschedules declined or missed (if appropriate) visits. + Processes reassigned and rescheduled visits. + Ensures supervisory visits are scheduled. + Runs all scheduling reports including Agent Summary Report and Missed Visits Done on Paper Report. + Prepares weekly Agent Schedules. Performs initial review of weekly schedule for productivity / geographic issues and forwards schedule to Branch Director for approval prior to distribution to staff. + Verifies visit paper notes in scheduling console as needed. + Assists with internal transfer of patients between branch offices. + If clinical, receives lab reports and assesses for normality, fax a copy of lab to doctor, make a copy for the Case Manager, and route to Medical Records Department. Initiate Employee / Patient Infection Reports as necessary. + If clinical, may be required to perform patient visits and / or participate in on-call rotation. **Use your skills to make an impact** **Required Experience/Skills:** + Be a Licensed Professional Nurse or a Licensed Vocational Nurse licensed in the state in which he / she practices + Have at least 1 year of home health experience. + Prior packet review / QI experience preferred. + Coding certification is preferred. + Must possess a valid state driver's license and automobile liability insurance. + Must be currently licensed in the State of employment if applicable. + Must possess excellent communication skills, the ability to interact well with a diverse group of individuals, strong organizational skills, and the ability to manage and prioritize multiple assignments. **Scheduled Weekly Hours** 40 **Pay Range** The compensation range below reflects a good faith estimate of starting base pay for full time (40 hours per week) employment at the time of posting. The pay range may be higher or lower based on geographic location and individual pay will vary based on demonstrated job related skills, knowledge, experience, education, certifications, etc. $48,900 - $66,200 per year **Description of Benefits** Humana, Inc. and its affiliated subsidiaries (collectively, "Humana") offers competitive benefits that support whole-person well-being. Associate benefits are designed to encourage personal wellness and smart healthcare decisions for you and your family while also knowing your life extends outside of work. Among our benefits, Humana provides medical, dental and vision benefits, 401(k) retirement savings plan, time off (including paid time off, company and personal holidays, volunteer time off, paid parental and caregiver leave), short-term and long-term disability, life insurance and many other opportunities. **About Us** About CenterWell Home Health: CenterWell Home Health specializes in personalized, comprehensive home care for patients managing a chronic condition or recovering from injury, illness, surgery or hospitalization. Our care teams include nurses, physical therapists, occupational therapists, speech-language pathologists, home health aides, and medical social workers - all working together to help patients rehabilitate, recover and regain their independence so they can live healthier and happier lives. About CenterWell, a Humana company: CenterWell creates experiences that put patients at the center. As the nation's largest provider of senior-focused primary care, one of the largest providers of home health services, and fourth largest pharmacy benefit manager, CenterWell is focused on whole-person health by addressing the physical, emotional and social wellness of our patients. As part of Humana Inc. (NYSE: HUM), CenterWell offers stability, industry-leading benefits, and opportunities to grow yourself and your career. We proudly employ more than 30,000 clinicians who are committed to putting health first - for our teammates, patients, communities and company. By providing flexible scheduling options, clinical certifications, leadership development programs and career coaching, we allow employees to invest in their personal and professional well-being, all from day one. **Equal Opportunity Employer** It is the policy of Humana not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status. It is also the policy of Humana to take affirmative action, in compliance with Section 503 of the Rehabilitation Act and VEVRAA, to employ and to advance in employment individuals with disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Centerwell, a wholly owned subsidiary of Humana, complies with all applicable federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, sex, sexual orientation, gender identity or religion. We also provide free language interpreter services. See our full accessibility rights information and language options *************************************************************

Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Voyage Healthcare has been providing healthcare for 70 years and empowers over 200 employees to deliver high-quality healthcare to our patients. We are one of the few independent clinics left in the state of Minnesota and continue to strive towards our mission - improving the well-being of our surrounding communities. With a variety of specialties and four locations in the northwest Twin Cities metro, we offer a supportive and patient-centered atmosphere and the ability for career growth. At Voyage Healthcare, we believe in care & compassion, belonging, excellence, teamwork, well-being, impact, and adaptability. Become part of our team where we foster a positive, supportive, and compassionate environment built on our organization's values. We are seeking a highly organized and detail-oriented Front Desk Medical Receptionis t to join our team. In this role, you will be responsible for providing exceptional customer service to patients and visitors, scheduling appointments, managing patient records, and supporting the smooth operation of the front desk. As a key part of the patient experience, you will contribute significantly to the overall success of our practice. This is full-time position with rotating shifts that include closing. Travel Requirement: This position requires travel to all clinic locations (Crystal/Maple Grove/Osseo/Plymouth). Hourly Range: $19.00 - $21.75, based on years of relevant experience. Sign-On Bonus: eligible candidates will receive a $1,000 tiered sign-on bonus, paid in three installments. Responsibilities: Create a welcoming and professional environment by greeting visitors and patients in-person and by phone Optimize provider schedules and patient satisfaction through efficient appointment and procedure scheduling across multi-specialty, multi-location clinics Verify patient information with confidentiality; collect co-pays and outstanding balances Schedule follow-up appointments and procedures as needed Communicate with patients and families to ensure completion of required forms Follow procedures and policies to ensure a safe work environment and maintain compliance with OSHA standards Travel to other clinic locations to provide front desk support as needed Performs other related duties as assigned Requirements: High school diploma or equivalent 1-3 years of medical clinic experience Proficiency with electronic medical record systems (EMR) Strong customer service mindset with the ability to manage fast-paced, high-volume patient calls Excellent communication and interpersonal skills, with the ability to interact effectively with patients and staff Ability to perform a variety of administrative and patient-support tasks Enjoy working in a fast paced, team oriented environment Voyage Healthcare offers a comprehensive benefits package including: Supportive, collaborative, and welcoming work environment where your contributions are valued Paid Time Off (PTO) Paid Holidays + Birthday Floating Holiday Medical, Dental & Vision Insurance Long Term Disability Insurance (LTD) Short-Term Disability Insurance (STD) Company Paid Life Insurance Retirement Benefits with 401(k) Match Education Assistance Employee Assistance Program (EAP) Voyage Healthcare is an Equal Employment Opportunity/Affirmative Action Employer. Applicants are considered for employment based on their education, training, experience, and aptitude for the position. EOE/AA

Mathias Die Company Receptionist - Grow your Career! Onsite: 391 Malden St. South St. Paul, MN Join our team as a Receptionist and gain exposure to a dynamic manufacturing company where you'll be the first point of customer contact. You will learn more about administration, operations, and more! About Us: At Mathias Die Company, we pride ourselves on our commitment to quality and innovation. We bring decades of experience, advanced technology, and a commitment to craftsmanship to every project we take on. We are dedicated to delivering top-notch products and services to our clients. Job Description: As a Receptionist, you will serve as the first point of contact for visitors and callers, providing a welcoming and professional experience. Your responsibilities include answering and directing phone calls, greeting guests, managing incoming and outgoing correspondence, and supporting administrative tasks. You will ensure accurate information flow between customers and team members through effective communication and attention to detail. Essential Functions: Greet and assist customers Assigned tasks have organizational focus Adaptability within a business - industrial manufacturing office skill environment Team work & fosters cooperative spirit Be an Open Individual for recommended additional skill training & professional development, typically provide by outside vendor or on-line Key Responsibilities: Answer incoming call activity and external call activity professionally, in a timely manner Good Positive Experience & Human Relations Practices Customer Service Oriented Accurate, timely processing of invoices, accounts receivable & operating systems data input Computer & Desktop skills within business basic software & specific/trained Operating Systems Key communication monitor/source-point for management daily awareness and staff emergency situations Assigned tasks support Monthly on-site Customer Training Sessions Display high standards of ethical conduct, exhibits honesty & integrity Responds appropriately to supervision, assist booking keeper with various duties Good Daily attendance & on-time discipline Displays high level of work initiative, effort, and commitment towards completing tasks efficiently; works with minimal supervision Manage through Front Desk Office Distractions Qualifications: High School Diploma/GED Previous phone and computer experience Customer oriented Computer knowledge and/or experience Skill capability and room for skill improvement around written and verbal English communication skills Manage details, recognize what detail orient value brings and pattern of being well organized Ability to work independently and handle multiple tasks Team player with the ability to work well with all levels of the organization Ability to handle fast paced work environment Professional manner and demeanor What We Offer: Competitive Compensation Starting at $18.50+/hour Comprehensive Benefits Package First shift hours starting at 8AM Opportunities to explore career paths in administration, operations, and beyond A Supportive and Collaborative Work Environment Strong and Stable Organization The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law. We Make it Easy Founded in 1901, MRA is a nonprofit employer association that serves more than 4,000 employers, covering more than one million employees. As one of the largest employer associations in the nation, MRA helps its member organizations thrive by offering the most comprehensive assortment of HR services, information, education, and resources to help build successful workplaces and a powerful workforce. We partner with these companies working directly with their HR department and leadership to hire their talent. We are a direct line to the company, not an agency recruiter.

Job DescriptionDescription: Front Desk Medical Reception Responsibilities * Maintains a warm, welcoming, and aesthetically pleasing atmosphere. * Welcome each patient with a warm and friendly greeting. * Provides excellent patient experience from time of check-in to check-out. * Obtain accurate patient demographic information, patient registration, and insurance information. * Maintain insurance email box, and transfer information to patient's record as they are received. * Secure and post payments for patient visits, including copay, retail products, and cash pay services. * Answer telephone calls in a timely manner and assist with call center back log to avoid long wait times for patients. * Create claims for self-pay services and products. * Schedules patients follow up appointments as needed. * Assist patients with general questions and provide them with accurate information upon request. * Accurately receive and deliver messages. * Accepts and signs for packages as needed. * Ensure that medical documents are scanned and uploaded to patient's charts in a timely manner. * Reconciles payments at the end of day, performs other closing duties, as necessary. * Performs tasks on the open/close checklist that is provided at each clinic. * The ability to be flexible with opening and closing schedule to ensure coverage for the front desk. * Performs other administrative related duties as assigned or requested. Teamwork and Development * Demonstrates the ability to be proactive, supportive, and collaborative. * Share knowledge, promote positivity, and take personal responsibility for your professional development. * Demonstrates the ability to seek and value open, honest communication and constructive feedback in a timely manner. * Provide outstanding communication, documentation, education, and care to all patients. * Demonstrate a natural ability to actively listen, lead with curiosity, and assume the best intentions of others. * Demonstrate the ability to prioritize and respond quickly to changing & fast-paced environments. Requirements: * High school diploma or GED * 1 year of experience in a Medical Office setting a plus * Strong documentation skills. * Excellent written and oral communication skills. * Strong customer service skills. * Punctuality and adherence to schedule is a must. * Excellent problem solving and time management skills. * Excellent telephone skills and etiquette. * Ability to work at a computer for extended periods of time. * Ability to thrive in a fast-paced work environment. * Strong organizational skills and attention to detail * Ability to handle confidential and sensitive information. * Work is performed in a medical office setting using standard medical equipment. The risk of exposure to blood and bodily fluids is present.

As Minnesota's largest Federally Qualified Health Center, Minnesota Community Care ensures that the communities we serve have access to high quality and affordable health care. Our patients predominantly identify as people of color (80%), low-wealth (61% patients Position Summary As the Bilingual Scheduling Specialist (Hmong/English or Spanish English) you will schedule patients for medical, dental, mental health, and ancillary services provided at La Clinica, East Side Family Clinic, and McDonough Homes Clinic. Responsibilities An individual in this position must be able to successfully perform the essential duties and responsibilities described. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of this position. * Answer inbound calls promptly and in a polite, professional manner. * Schedule appointments per scheduling policies/procedures for medical, dental, mental health, and ancillary services. * Obtain and enter accurate demographic information into organization's EHR. * Verify insurance and provide information regarding Minnesota Community Care discount program. * Act as a liaison for the patients and the organization by directly calls appropriately and using sound judgment in handling calls, especially with upset patients. * Understanding of when to escalate calls to a supervisor or triage nurse. * Make outbound calls to reschedule appointments, respond to provider, clinical staff, and Patient Portal requests to call patients. * Provides patient-focused service and a positive impression of the organization to customers (patients, families, vendors, coworkers) through respectful, courteous and culturally sensitive interactions. * Actively participates and works positively, flexibly and cooperatively in a patient care team within and across departments to accomplish the goals of the organization. * Demonstrates effective, culturally sensitive communication skills and effectively communicates verbally and in writing with patients, coworkers, and the public. * Knows, understands and adheres to organizational policy related to the patient's rights for confidential care. * Maintains a favorable working relationship with all other employees to foster and promote a cooperative and harmonious working climate, conducive to employee morale, productivity, efficiency, and effectiveness. * Keeps immediate supervisor promptly and fully informed of all problems or unusual matters of significance coming to his/her attention so that swift corrective action can be taken when appropriate. * Other duties as assigned. Qualifications * High School or GED required. * Minimum one year of experience in customer service and/or related clinic environment; working knowledge of medical terminology. Knowledge, Skills and Abilities: * Spanish/English or Hmong/English bilingual required. * Ability to establish and maintain effective working relationships with patients, co-workers and the public. * Ability to communicate effectively verbally and in writing with a variety of people. * Skill and manual dexterity to operate a computer keyboard, calculator, telephone, copier, fax, and other equipment as necessary. * Knowledge of medical terminology helpful. * Ability to handle confidential and sensitive information. * Ability to handle a "call center" environment: work quickly and multi-task. * Ability to exercise good judgment to handle calls appropriately. \ * Ability to have a flexible schedule, per department needs. Working Conditions and Physical Demands: While performing the duties of this job, the employee is continuously required to perform computer-related work in a sitting position. The employee is occasionally required to stand and walk. On occasion the incumbent may be required to stoop, bend or reach above the shoulders. The noise level in the work environment is usually moderate. Occasionally required to lift to 30 pounds. Other Duties Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Affirmative Action/EEO Statement Minnesota Community Care is an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law.

Patient Service Coordinator Ambulatory I - BOH, CSC Orthopedic Clinic (251042) Hennepin Healthcare is an integrated system of care that includes HCMC, a nationally recognized Level I Adult Trauma Center and Level I Pediatric Trauma Center and acute care hospital, as well as a clinic system with primary care clinics located in Minneapolis and across Hennepin County. The comprehensive healthcare system includes a 473-bed academic medical center, a large outpatient Clinic & Specialty Center, and a network of clinics in the North Loop, Whittier, and East Lake Street neighborhoods of Minneapolis, and in the suburban communities of Brooklyn Park, Golden Valley, Richfield, and St. Anthony Village. Hennepin Healthcare has a large psychiatric program, home care, and operates a research institute, philanthropic foundation, and Hennepin EMS. The system is operated by Hennepin Healthcare System, Inc. , a subsidiary corporation of Hennepin County. Equal Employment Opportunities: We believe equity is essential for optimal health outcomes and are committed to achieve optimal health for all by actively eliminating barriers due to racism, poverty, gender identity, and other determinants of health. We are committed to equitable care and working in an environment that celebrates, promotes, and protects diversity, equity, inclusion, and belonging. We are committed to bringing in individuals with new cultural perspectives to assist in creating a more equitable healthcare organization. SUMMARYWe are currently seeking a PSC Ambulatory I-BOH to join our CSC Orthopedic Clinic team. This 0. 80 FTE (64 hours per pay period) role will primarily work on-site (Days). Purpose of this Position: The purpose of this position is to provide clerical support for specific clinical areas to serve patients and their families. The main objectives of this position are to meet and exceed patient expectations as it relates to complex scheduling processes and support to clinical areas; to act and communicate in a professional and positive manner to patients, providers and care team staff; and to provide team-oriented support to staff to assist in meeting overall HHS registration quality goals. This is a high patient volume, multi-tasking position. RESPONSIBILITIESProvides clerical support to clinical staff, such as basic templating, processing patient forms, and urgent scheduling needs Functions as a scheduling Subject Matter Expert (SME) for the department they support Maintains Clerical Pool In-basket messages; messages are completed appropriately based on the SLA (Service Line Agreement) and urgency of the message Answers and responds to in-bound calls to the department from both internal and external customers Provide scheduling support using knowledge of clinical specialties including: more complex scheduling that often requires multiple appointments with different providers and modalities, in-room scheduling, obtain necessary documentation for appointments within the specialty Promotes the organization and assists in maintaining clinic efficiency Basic function of check-in to support needs Coordinates obtaining and maintaining designated supplies and inventory for the clinic Perform other duties as assigned QUALIFICATIONSMinimum Qualifications:High School Diploma or equivalentA minimum of 1 year of Front of House experience or experience in related field Preferred Qualifications:Certification from HFMA, NAHAM, or HBI Patient Access Certification Solid understanding or medical terminology Solid understanding of payer/insurance plans Bilingual fluency in English/Spanish or English/Somali or other languages including ASL (not required) Knowledge/ Skills/ Abilities:Ability to work cohesively, effectively, and respectively with individuals from a variety of economic, social, and culturally diverse backgrounds Ability to work in a fast-paced, continually changing environment Ability to respond appropriately to shifting priorities Ability to prioritize work assignments Consistently exceeds quality and productivity standards, including accuracy in patient registrations, scheduling and patient/guest customer service expectations Technical proficiency in basic computer skills and applications such as Microsoft Office and OutlookFloat pool positions require the ability to travel between sites in an expeditious manner Demonstrates knowledge and understanding of organizational policies and procedures Ability to lead others in their daily work following standard processes Ability to assist with onboarding new employees providing them with the tools they need to be successful You've made the right choice in considering Hennepin Healthcare for your employment. We offer a wealth of opportunities for individuals who want to make an impact in our patients' lives. We are dedicated to providing Equal Employment Opportunities to both current and prospective employees. We are driven to connect talented individuals with life-changing career opportunities, enabling you to provide exceptional care without exception. Thank you for considering Hennepin Healthcare as a future employer. Please Note: Offers of employment from Hennepin Healthcare are conditional and contingent upon successful clearance of all background checks and pre-employment requirements. Total Rewards Package:We offer a competitive pay rate based on your skills, licensure/certifications, education, experience related to this position, and internal equity. We provide an extensive benefits program that includes Medical; Dental; Vision; Life, Short and Long-term Term Disability Insurance; Retirement Funds; Paid Time Off; Tuition reimbursement; and license and Certification reimbursement (Available ONLY for benefit eligible positions). For a complete list of our benefits, please visit our career site on why you should work for us. Department: CSC Orthopedic ClinicPrimary Location: MN-Minneapolis-Downtown CampusStandard Hours/FTE Status: FTE = 0. 80 (64 hours per pay period) Shift Detail: DayJob Level: StaffEmployee Status: Regular Eligible for Benefits: YesUnion/Non Union: UnionMin:$21. 35Max: $27. 82 Job Posting: Dec-23-2025