Medical receptionist jobs in Springfield, MA - 922 jobs

Worcester, Massachusetts, world-class plastic surgery practice is seeking a sales superstar for the position of Patient Care Coordinator (PCC) living within 20 minutes of the office for a daily patient care coordinator role with a strong sales background, for a growing medical practice. This practice is owned by a board certified, well-respected, fellowship trained facial plastic surgeon, and caters to an elite, but family-focused clientele, where thousands of procedures have been executed with the most natural and impressive results, while maintaining a down-to-Earth family-focused office setting. This practice specializes in facial plastic surgery along with non-surgical procedures including but not limited to dermal fillers, lasers, and more. The winning candidate must be willing to work in a sleeves-rolled, hands-on fashion, doing "whatever it takes" to help the team grow. There must be a focus on driving sales and results, coupled with a strong desire to implement and sustain organization and efficiency throughout the practice. There is a need for the winning candidate to be comfortable and capable working with a team of tenured front and back office employees. Relationship building ability as well as a desire to perform outreach with a positive attitude and friendly demeanor is a must. We work hard, but we also have a great time together! Responsibilities: 1. Sales - assist prospective patients in making comfortable and confident decisions to undergo surgery and non-surgical services through extensive phone conversations and live consultations. 5 days per week will be focused on selling, driving inquiries to purchase, and other sales-related functions. Comfort with quoting and asking patients to proceed with procedures and treatments ranging from $10,000 to over $100,000 is a must. 2. Follow-Up - consistently contact 50-100 patients each day, five days per week, through "pleasant persistence" is required. The ideal candidate loves sales, working with people by phone, face to face, and over email, and enjoys contacting hundreds of people per week, year round, and is lightning quick on a computer. 3. Additional Responsibilities: Organization - Task orientation, timely completion of assignments, and an innate desire to “get things done”. Knowledge of medical software, such as Nextech, Patient Now, Modernizing Medicine, 4D, or Nex Gen is preferred by not required. Positivity & Normalcy - we love patient care and seek a bubbly, positive, sunny outlook from our winning candidate who is reasonable and has a high social EQ. Whatever it takes attitude with a sales focus - typical M-F schedule with normal hours, but at times more or less is needed. The winning candidate will have significant income upside - with no cap or limit - if results are achieved but must be willing to learn new concepts and unlearn intuitive ideas that do not match with the practice's structure. The selected candidate will report directly to the physician owner and office manager, while receiving coaching from a national sales consulting leader. Job Requirements: Bachelor's degree. 2-5+ years of sales experience - preferably in cosmetic medical, plastic surgery, or cosmetic dermatology field or similar - ideal candidate will be able to demonstrate prior results and a track record of achievement and leadership on former teams. This position is not an administration position with sales work. It is a sales position with administrative work. Must be comfortable presenting 5 figure pricing with confidence. A belief in and understanding of how to sell luxury items by appealing to luxury buyers is a must. Outstanding verbal and written communication and presentation skills. Belief in the power of aesthetic surgery to change the lives of appropriate candidates for the better. Strong computer and typing skills - typing no less than 50-55 wpm - with the ability to learn proprietary software for the medical industry quickly. Excellent follow-up and organizational skills - a commitment to timely task completion without compromising quality is a must. Professionalism in dress and presentation, honesty, excellent work ethic, and positive attitude a must. Ability to excel individually as well as a productive member of a team. Compensation and Benefits: Annual base pay of $50-$70,000, plus incentives results in most Patient Care Coordinators earning a total compensation in year one in the $70-$90,000 range. Income is uncapped and many PCCs, in years 2, 3, or beyond earn 6-figure incomes. Paid time off Medical benefits per company policy 401k plan per company policy Positive workplace working directly, daily, with the doctor, in a boutique environment. Trust is placed to work independently several days per week Reasonable hours Opportunity to grow personally and professionally by working with a successful practice while learning from a nationally respected consulting team. Please submit a cover letter with your application for consideration. Please do not contact the practice directly to check the application status. We appreciate your time and consideration.

Work where every moment matters. Every day, more than 40,000 Hartford HealthCare colleagues come to work with one thing in common: Pride in what we do, knowing every moment matters here. We invite you to become part of Connecticut's most comprehensive healthcare network. Hartford Hospital is one of the largest and most respected teaching hospitals New England. We are a Level 1 Trauma Center that provides cutting edge treatment to its patients. This is made possible by being home to the largest robotic surgery center in the Northeast and the Center for Education, Simulation and Innovation (CESI), one of the most-advanced medical simulation training centers in the world. When hospitals cannot provide the advanced care, expertise and new treatment options their patients require, they turn to us. The Brownstone Building OPD Dental program is dedicated to providing comprehensive Dental Hygiene care, General Dentistry and Oral Maximal Facial Surgical treatments. Staffing includes full time and part time dentists, dental surgeons, and residents in training as well as dental hygienists and dental assistants. A high standard of excellence in personalized dental care enables us to provide exceptional dental services for our patients. We offer a full range of services that Monday thru Friday 8:15am-4:30PM. Services include the following: General Dentistry (for both adults & kids), Dental Cleanings & Exams, Cosmetic Dentistry, Crowns & Bridges, Fillings, Root Canal Therapy, Extractions, Bonding, Fluoride Treatment, Teeth Whitening, Dental Implants, Dentures, and Periodontal treatments. Job Summary: The Patient Service Coordinator is responsible for providing outstanding and professional customer service to ensure operational efficiency and promote a positive patient experience. Job Responsibilities: Greets and registers arriving patients, completes registration forms and verifies insurance, including scanning and faxing forms as necessary. Answers incoming calls, evaluates priority, and directs calls according to the urgency and subject matter. Mails information to new patients prior to visit in accordance with department policies and enters / updates patient demographics. Schedules new patient appointments and informs patients of essential preparation requirements prior to visit per department policies (referrals, x-rays, medical reports, etc.). Ensures that office appointment schedule is coordinated with clinical staff activities. Reviews assigned appointment confirmations to ensure accurate schedule and appropriate communications with patients; completes appointment confirmation activities according to department policies. Schedules follow-up appointments. Verifies insurance coverage and obtains authorizations. Orders department supplies. Maintains schedule for conference room. Maintains a clean waiting room and office area. Defines and resolves patient/physician issues/problems, bringing concerns to team lead or manager as necessary. Completes facility billing according to facility level criteria. Refers payment and insurance problems to Billing Department. Provides back-up support to other clerical staff and performs other related duties in support of efficient operations. Performs other duties as assigned. Bilingual Spanish required. High School Diploma or equivalent required. Associate or bachelor's degree in a clinical or business field preferred. 2 years of relevant experience required. 2 years of relevant experience in a fast-paced medical office preferred. Verbal and written proficiency in English required. Proficiency in a second language preferred. Knowledge, Skills and Ability Requirements Ability to adhere to HIPAA, OSHA and CSG policies. Ability to provide excellent and efficient customer service. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Excellent written and verbal communication skills - ability to communicate in other languages highly desirable. Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands. Strong computer skills - solid working knowledge of Microsoft Office software. Knowledge of medical terminology insurance requirements and medical billing/coding. Ability to travel independently to satellite offices with or without advanced notice. Bilingual Spanish required. High School Diploma or equivalent required. Associate or bachelor's degree in a clinical or business field preferred. 2 years of relevant experience required. 2 years of relevant experience in a fast-paced medical office preferred. Verbal and written proficiency in English required. Proficiency in a second language preferred. Knowledge, Skills and Ability Requirements Ability to adhere to HIPAA, OSHA and CSG policies. Ability to provide excellent and efficient customer service. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Excellent written and verbal communication skills - ability to communicate in other languages highly desirable. Ability to adapt quickly in a fast-paced environment juggling multiple competing tasks and demands. Strong computer skills - solid working knowledge of Microsoft Office software. Knowledge of medical terminology insurance requirements and medical billing/coding. Ability to travel independently to satellite offices with or without advanced notice. We take great care of careers. With locations around the state, Hartford HealthCare offers exciting opportunities for career development and growth. Here, you are part of an organization on the cutting edge - helping to bring new technologies, breakthrough treatments and community education to countless men, women and children. We know that a thriving organization starts with thriving employees-- we provide a competitive benefits program designed to ensure work/life balance. Every moment matters. And this is your moment. As an Equal Opportunity Employer/Affirmative Action employer, the organization will not discriminate in its employment practices due to an applicant's race, color, religion, sex, sexual orientation, gender identity, national origin, and veteran or disability status.

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Job Summary Summary The Patient Care Coordinator has responsibility and accountability for welcoming patients, completing medical history requests, and providing administrative services. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Practice Manager and operates within established organizational and departmental policies and procedures. Must be able to effectively interact appropriately to an individual's intellectual level and physical ability. 1Adult 1Geriatric Does the position require Patient Care? Yes Essential Functions Schedule specialist appointments and assist patients with insurance issues as needed. -Communicate, both verbally and in written form, to all patients regarding specialist appointments, in a manner that both instructs patients and alleviates their concerns. -Manage intensive referrals and ancillary appointments. -Direct all medically related questions to the appropriate medical staff. -Complete HMO specialist referral forms and forward to appropriate parties. -Serve as liaison between specialist offices and the practice. -Obtain prior authorizations/pre-certifications for tests and medications. -Assist other staff (clinical and non-clinical) with administrative tasks when necessary. -Greet patients and visitors to the office in a friendly, helpful, and respectful manner. -Answer the telephone and refer calls to the appropriate staff. -Open and close the office as needed. -Maintain established hospital, human resources, and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control, and environmental standards. -Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise. -Meet annual competency requirements. -Attend meetings as required. -Perform other functions/duties as requested. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in a medical practice 1-2 years preferred Knowledge, Skills and Abilities - Demonstrated ability to type, as well as the ability to operate business office equipment including copy machines and fax machines required. - Demonstrated proficiency in PC applications including Windows and word processing required. - Demonstrated organizational, interpersonal, oral, and written communication skills required. - Demonstrated ability to work independently required. Additional Job Details (if applicable) Physical Requirements Standing Frequently (34-66%) Walking Frequently (34-66%) Sitting Occasionally (3-33%) Lifting Frequently (34-66%) 35lbs+ (w/assisted device) Carrying Frequently (34-66%) 20lbs - 35lbs Pushing Occasionally (3-33%) Pulling Occasionally (3-33%) Climbing Rarely (Less than 2%) Balancing Frequently (34-66%) Stooping Occasionally (3-33%) Kneeling Occasionally (3-33%) Crouching Occasionally (3-33%) Crawling Rarely (Less than 2%) Reaching Frequently (34-66%) Gross Manipulation (Handling) Frequently (34-66%) Fine Manipulation (Fingering) Frequently (34-66%) Feeling Constantly (67-100%) Foot Use Rarely (Less than 2%) Vision - Far Constantly (67-100%) Vision - Near Constantly (67-100%) Talking Constantly (67-100%) Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.81 - $26.15/Hourly Grade SC2C26 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership “looks like” by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The Accessibility Specialist serves students with disabilities to secure access and to facilitate accommodations related to academics, testing, housing, and meal-plan accommodations. The Accessibility Specialist manages the SAS testing process and serves as one of the first points of contact for the Student Accessibility Services office. As part of a team, the Accessibility Specialists serve as a liaison to University Campus Partners and/or support and facilitate the service delivery system for the Student Accessibility Services (SAS). Responsibilities include: Coordinates SAS test management process with precision and attention to detail. Coordinates scheduling of accommodated testing. Supports the accommodated testing operations and proctoring. Coordinates testing locations, including room reservations for group testing rooms and private room testing. The AS serves as a proctor, monitoring the exam room for compliance with exam rules, distributing and collecting exam materials, and assisting with any issues that arise during the exam. Evaluates and interprets disability documentation and reviews student applications to affiliate with the Student Accessibility Services (SAS). Prepares for the initial interview and prepares summary notes as appropriate. Supports SAS database management, including running reports and data entry. The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and serving as the first point of contact for incoming students and families. Prepares a case notes summary of findings and recommendations after the interview, inputting these into the case management system database. Maintains confidentiality of records. Purpose: The Accessibility Specialist Accessibility is primarily responsible for supervising student exams both in person and virtually. The AS plays a key role in assisting the office of Student Accessibility Services, students, and faculty, with the process of coordinating exam management and serving as the point of contact for the SAS new student intake process, ensuring all required documentation is managed, reviewed, and placed in the data management systems. The Accessibility Specialist reviews new student documentation for completion, The AS will also provide administrative support to the SAS/Professional Staff, including but not limited to inventory management and assistive technology support. Essential Job Functions: Actively advance a culture of accessibility, inclusivity, disability rights & advocacy throughout the Western New England University community. Communicate effectively and maintain positive, courteous, supportive, and professional working relationships with all levels of contacts. Performs a variety of support duties in the development, implementation, and maintenance of administrative procedures and practices related to supporting the SAS office and students registered with SAS, including but not limited to administrative responsibilities such as processing new student files, answering phone calls, fielding inquiries, and maintaining office technology. Review student disability documentation and registration information to ensure that all files are complete. Schedule accommodated exams. Communicate appropriate proctor scheduling needs. Enforce exam rules and policies per faculty instructions. Enforce exam and SAS policies and procedures such as those regarding items allowed into a test center. Maintain confidentiality and exam security. The proctor is entrusted with confidential information about exam takers and the exam materials. Manage exam distribution and collection: Distribute, collect, and account for exam materials over the course of testing. Supervise, monitor, manage, and provide direct oversight of the exam, from start to finish. Monitor exam takers during the exam to ensure they are not cheating, communicating with others, or engaging in other prohibited activities. Instruct students in accordance with faculty exam guidance to utilize technology as needed. Manages data entry and scans documents for student files. Maintain case files and confidential student records through various databases. Coordinate and implement accommodations related to textbook editing, alternate media, note-taking, and exams. Maintain accurate records (student performance data, clerical responsibilities, etc.) to document accurate student information, reports, and assistive technology services Coordinate Zone and parking accommodations as appropriate. Participate in building program activities as appropriate to facilitate collaboration and ensure adherence to SAS policies and procedures. Participate, as needed, as a member of the SAS team to develop, evaluate, and make recommendations based on individual student needs. Participate in professional growth activities every year, including workshops, in-services, professional reading materials, and/or other available offerings at WNE, AHEAD, PTI, or other sources to increase professional knowledge. Proficiently use technology to communicate, compile reports, and collect data to provide accurate records and communicate with team members, faculty, administration, and WNE. Provide diagnostic services for students referred through the SAS referral process to assess assistive technology needs. Other Functions: Use professional skills for the evaluation, development, implementation, and monitoring of communication programming and assistive technology. Assume responsibility for continued professional growth. Assume other duties and special projects as assigned. Support SAS policy, SAS and governing goals and objectives, and expert understanding of ADA and Section 504. Qualifications Minimum Qualifications: Associate or bachelor's degree required. A minimum of five years of relevant experience in supporting assistive technologies may be substituted for a degree. Minimum Associate's level of education is preferred. Experience with IEP, 504, or college-level accommodation plans is required. Specific skills related to the proficient use of assistive technology systems, computers, and electronic communication devices, as well as the ability to develop, implement, and monitor speech, language, and communication programming and support for individuals and groups, are required. Ability is required to independently problem-solve, schedule daily activities, model good communication, and communicate and work effectively with professional staff, students, and faculty. Ability to work collaboratively with team members, staff, students, faculty, and administration, managing time and schedules efficiently, using specialized equipment effectively, maintaining confidentiality, meeting deadlines and schedules, and making data-driven decisions for meaningful educational activities. Working Environment: To perform the physically demanding job functions, strength and/or endurance for lifting, carrying, pushing, and/or pulling are frequently required. To perform the most physically demanding job functions, the physical capabilities of climbing and balancing are seldom required. However, we may need to climb stairs daily. To perform the most physically demanding job functions, the physical body movement of stooping, kneeling, crouching, and/or crawling is often required. To perform the most physically demanding job functions, the upper extremity physical capabilities of reaching, handling, and/or fine motor dexterity are constantly required. Exposure to temperature extremes is seldom or not present. Exposure to hazardous conditions (e.g., mechanical, cuts, burns, infectious disease, high decibel noise, etc.) is seldom or not present. Frequency of exposure to injury to self and/or others is seldom or not present. This is a part-time, 25-hour per week, in-person, 10-month position, with no availability for remote or hybrid work.

The Scheduler is responsible for gathering and analyzing information crucial for planning and scheduling construction projects, specifically focusing on the design and construction of food and beverage process facilities. This role involves generating forecasts, variance reports, and other documentation to monitor and manage projects effectively. The Scheduler evaluates existing procedures, suggesting improvements to enhance planning and scheduling efficiency, and reduce issues arising from scheduling errors. Proficient in standard planning and scheduling methodologies and tools, the Scheduler is involved in projects ranging from small and routine to large and complex, engaging from preconstruction and bid proposal stages through to construction and punch list stages. Responsibilities: Develop schedules for bid proposals, pre-construction, construction, start-up, and closeout phases. Bring scheduling expertise and checks-and-balances to project leadership teams, collaborating with Project Managers, Construction Managers, and Engineers. Autonomously oversee multiple projects, ranging from small to medium and complex-sized projects. Act as a client-facing role, fostering collaborative relationships with owners, subcontractors, building officials, project and construction management teams, and our A/E team. Gather project progress information from project managers and team members to update and monitor projects. Develop monthly progress reports encompassing schedule updates, milestone reports, and performance curves. Collaborate with subcontractors to ensure schedule compliance, exploring alternative resources or options. Required Education, Skills, and Experience: Degree in Construction/Engineering-related field is a plus, but not required. 3+ years of planning and scheduling experience for industrial or commercial construction projects (vertical builds). 3+ years of experience with MS Excel/Project. Physical Requirements: Exposure to characteristic construction site dangers. Must be able to lift up to 15 pounds at times. Travel Requirement: Must be willing to meet a travel requirement of 30-40% About Us We plan, design, engineer, and build food plants for major brands across the country and the world. For the past three decades, we've focused exclusively on the food and beverage industry, helping your favorite brands put your favorite foods in the grocery store. Simply put, food isn't one thing we do, it's all we do. Dennis Group offers competitive compensation packages commensurate with experience. We provide comprehensive employee benefits including medical, dental, vision, life and disability insurance, paid time off including an open vacation policy, as well as bonus, profit-sharing, and retirement plans. Dennis Group is proud to provide equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or genetics. JOB CODE: 1002614

*Starting rate $19.23-$21.63* Be part of the rapidly changing health care system! The Behavioral Health Partners of MetroWest (BHPMW) provides collaborative care coordination and wellness goal support to individuals with behavioral health and/or substance use needs, based on the recent transformation of Mass Health's service delivery model. The partnership is built on a collaboration among five community-based provider agencies: Advocates, Family Continuity, South Middlesex Opportunity Council (SMOC), Spectrum Health Systems, and Wayside Youth and Family Support Network, throughout MetroWest, Central and Northern Massachusetts. The Care Coordinator will collaboratively coordinate and develop appropriate health care services for individuals who receive Behavioral Health care (“Enrollees”). Are you ready to make a difference? Minimum Education Required High School Diploma/GED Responsibilities Utilize effective, dignified, empowering and creative engagement strategies to ensure Enrollees are at the center and lead in their BHCP services. Conduct outreach and engagement activities with assigned Enrollees and engage them in enrolling in the BHCP program. Complete comprehensive assessment in a collaborative manner with engaged Enrollees, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Conduct annual re-assessments. Develop a person-centered treatment plan with each engaged Enrollee, under the supervision of the Clinical Care Manager, and with input from Care Team members and other stakeholders. Update the treatment plan according to required timeframes. Develop advanced directives, acute care plans, and/or crisis plans with engaged Enrollees as needed. Work with engaged Enrollees to assemble Care Teams and facilitate all communication and coordination with the team. Support engaged Enrollees during care transitions including attendance at discharge planning meetings, face to face meetings post discharge, ensuring linkages with all needed services and supports, and facilitating Enrollee participation in those services. Assist the RN with medication reconciliation functions as required, such as information collection. Provide health and wellness coaching to engaged Enrollees and assist them identifying and utilizing health and wellness supports in the community. Connect engaged Enrollees to all needed services and supports including those that address social needs that affect health. Facilitate ongoing connection. Collaborate with existing providers, Care Team members, state agency staff, and all other stakeholders and delivers CP supports and activities in accordance with Enrollee's person centered treatment plan. Meet expectations related to supporting the programmatically required number of Enrollees which may vary over time. Demonstrate a proactive commitment to maintaining effective communication with staff, Enrollees, Care Team members and other collaterals, and other internal and external stakeholders and customers. Promote strong working relationships and excellent customer service. Complete required trainings and other professional development activities. Participate in BHCP team meetings and each engaged Enrollee's Care Team to ensure effective communication among all disciplines and stakeholders involved in the person's care. Identify community resources and develop natural supports for client. Consult with Clinical Care Managers, RNs and other CP Team members as needed around clinical, medical and other matters. Qualifications Bachelor's Degree in a field related to human services with a minimum of 1 year of experience; or High School diploma/GED with a minimum of 3 years of experience working with adults in a community-based and/or medical settings. Ability to maintain personal and professional boundaries. Strong skills in the areas of communication, follow through, collaboration, and customer service. Strong computer skills proficiency in contemporary Windows operating systems and Windows office suites with an emphasis on Word and Excel; ability to learn new systems; experience entering and working with data; and comfort and experience using mobile technologies. Excellent organizational, time management, problem solving skills. Ability to openly address and acknowledge issues of substance use and mental illness. Excellent written and verbal communication. Must hold a valid driver's license, have access to an operational and insured vehicle and be willing to use it to transport clients. Strongly prefer a candidate that will have a demonstrated understanding of and competence in serving culturally diverse populations. Bilingual in Spanish Advocates is committed to cultivating a diverse and welcoming community where everyone feels respected and valued. Advocates fosters a culture of inclusion that celebrates and promotes diversity along multiple dimensions, including race, ethnicity, sex, gender identity, gender expression, sexual orientation, partnered status, age, national origin, socioeconomic status, religion, ability, culture, and experience.

At Root Center, we believe our employees are our greatest asset, and we're committed to creating a supportive and engaging work environment where everyone can thrive. We're driven by a clear purpose and a set of core values that shape everything we do, from nurturing growth and promoting well-being to cultivating connections and making a positive impact. In fact, 97% of our newly hired employees would recommend us to their friends for employment opportunities, and 96% said they strengthened their skills in their first few months. If you share our commitment to these values and want to join a team that lives them every day, Root Center might be the perfect fit for you Starting Rate: $20.00 Position Summary The Patient Service Representative is responsible for providing outstanding and professional customer service to ensure efficiency and promote a positive patient experience. Warmly greets and checks-in arriving patients. Evaluates priority and directs patients appropriately according to urgency and subject matter. Ensures patients have a comfortable and inviting environment by maintaining a clean lobby. Remains polite and courteous at all times. Additional administrative duties as outlined in Position Responsibilities and Expectations. Minimum Qualification Requirements A high school diploma or GED equivalency; three (3) years general secretarial experience; or a two-year business degree with one-year secretarial experience. Must possess effective communication skills. Competency in basic medical assisting skills, interacting with patients, and an ability to assess and communicate psychological observations. Positive, customer-focused approach, with commitment to providing excellent patient care. Proven ability to work effectively in a team environment. Experience with Electronic Medical Records preferred, strong computer skills and a solid working knowledge of Microsoft Office Software. Strong organizational skills and attention to detail. Position Responsibilities and Expectations · Answering telephone in a polite and timely manner, screening phone calls to ensure caller is transferred to dept./person, retrieves messages, distributes voice mail messages and faxes to appropriate staff · Check-in desk duties: Verify patient information and direct patient to staff member according to instructions indicated in “Hold” message; performing BAC's, obtaining patients signature on lab slips; label specimens as required; instruct patient to provide U/A (and supervise when required); reading temperature of U/A's, accepting U/A's, placing patients in medicating queue (pressing F12),preparing U/A's for transport to Lab; processing instant U/A's and entering results in patients' medical record; providing missing information on ADL lab slip and returning to lab for processing; re-stocking supplies in preparation for the next day, closing check-in desk and sending out end of day reports accordingly; maintaining inventory of ADL supplies and ordering accordingly · Administrative/Billing duties: Collects fees and records payments; coordinates accounts receivable to include the billing and insurance authorization processes; photographs clients and prepares client ID cards; electronically prepares medical records for new admissions and accompanying information; processes client refunds; typing for clinic staff members including correspondence to outside agencies; interoffice memorandums, etc.; participating in clinical staff meetings; taking minutes at staffmeetings; DDAP processing for DMHAS client tracking requirements admissions and discharges; completes client fee contracts; updates lobby boards; process late letters on a timely basis; performs any other clerical/secretarial or technical duties as directed. · Reports: daily reconciliation client fee reports; patient test status reports; weekly fee reports, monthly client collateral tracking report and other data collection and reports as requested by the clinic supervisor. · Office Supplies and IOP Supplies: order supplies according to monthly amount budgeted, maintains inventory and keeps a neat and clean supply area/room COMPENSATION & BENEFITS For all benefit eligible employees, we offer a prestigious employment package that includes competitive compensation plus a comprehensive array of benefits including: Work Life Balance- Flexibility: Great work life balance with clinics closed on Sundays. No current on-call responsibilities. Time off including PTO (4 weeks), three (3) Paid training days and thirteen (13) paid holidays, including your birthday! 35 hour work week and so much more! Health Insurance & Dental Insurance- with flexible employee contribution options depending upon chosen plan. Voluntary Vision Insurance Life Insurance and AD&D - 100% paid by Root Center for Advanced Recovery Short-Term Disability - 100% paid by Root Center for Advanced Recovery 403(b) Retirement Plan with a 5% employer match after 6 months of employment and an additional 5% employer contribution after 1 year of employment. $2,000 provided annually for tuition, license reimbursement, certifications or other educational activities, including 3 paid training days for educational activities and conferences. Annual bonus eligible based on agency performance Root Center has approved sites for the following NHSC Loan Repayment Programs: The Loan Repayment Program, Students to Service Loan Repayment Program, Rural Community Loan Repayment Program and Substance Use Disorder Workforce Loan Repayment Program. EEO Statement: Root Center is committed to hiring and retaining a diverse workforce. Root considers applicants for employment without regard to, and does not discriminate on the basis of, an individual's sex, race, color, religion, age, disability, status as a veteran, or national or ethnic origin; nor does Root Center discriminate on the basis of sexual orientation or gender identity or expression.

What you will do Greet patients, collect necessary copay/deductible/co ins and explain the consent form to be completed. Assist patients with Ipad check in process, ability to trouble shoot and provide feedback Ability to recognize and utilize when language services are needed Distribute films/CDs as required, while maintaining HIPAA and the Patient Privacy Policy. Work in collaboration with technologists/radiologists to ensure proper patient flow. Process outgoing and incoming US and inter-office mail and UPS deliveries. Prepare set up for next day's appointment schedule and communicate any potential issues Provide and respect confidentiality of all customer groups. Verify and enter necessary information into our systems. Respond appropriately to scheduling emergency patient situations. Support Customer Care with machine utilization by filling the template (Utilizing waitlist and hold list) Answer patient and doctor concerns with accuracy, efficiency and in a professional manner. Keep management informed of situations and conditions with potential impact on the company, particular department(s) or customer group. Remain current on any changes in policies or procedures that modify daily work functions. Assists In patient interview process Assists in preparing patient scan room Maintain co pay/petty cash accuracy and make daily bank deposits Performs other related duties as required Required Qualifications What you need: High School Diploma required Must be CPR certified Excellent communication skills and computer proficiency required Attention to detail and typing accuracy required Ability to follow instructions with minimal supervision Proven ability to multi task and exceed customer expectations is required Ability to sit for extended periods of time while simultaneously performing data entry and information intake via phone. Can be met with or without reasonable accommodation. Preferred Qualifications: Medical office or healthcare administration courses preferred Knowledge of anatomy, medical terminology and insurance requirements is preferred. Additional : Pay range for this position is $18-29/hr + benefits. Individual pay is based on skills, experience, and other relevant factors. It is not intended that this Job Description include all details of the work functions of this position. The incumbent will perform work of a lower or equivalent classification as required or directed, and work of higher classification for training and development purposes or as situationally warranted. Shields Health is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Holyoke Medical Center is a proud 219-bed community hospital that has served the healthcare needs of the pioneer valley for over 125 years. We continue to grow and address the needs of our community through quality and patient-centered care. Our Patient Registration team is seeking an experienced individual to coordinate patient insurance verification and pre-authorization/account functions which take place between the time the patient is scheduled for service and the discharge date, and to act as a liaison between the patient and the insurance company. REQUIREMENTS: High School Graduate; must have a minimum of one year medical office experience with public contact and interaction, or equivalent educational training We offer a competitive salary & benefits package, including: * low cost health insurance with no deductibles when using HMC services * dental and vision insurance * free disability and life insurance * 403(b) plan * Up to $8000 in degree/tuition reimbursement * In-House Pharmacy * Relaxation Room and Fitness Center * Other voluntary benefits, such as LegalShield, Pet Insurance * free onsite parking

Schedule Details: Scheduled Hours: Shift: 4 - Mixed Shift, 8 Hours (United States of America) Hours: 0 This position may have a signing bonus available a member of the Recruitment Team will confirm eligibility during the interview process. Everyone Is a Caregiver At UMass Memorial Health, everyone is a caregiver - regardless of their title or responsibilities. Exceptional patient care, academic excellence and leading-edge research make UMass Memorial the premier health system of Central Massachusetts, and a place where we can help you build the career you deserve. We are more than 16,000 employees, working together as one health system in a relentless pursuit of healing for our patients, community and each other. And everyone, in their own unique way, plays an important part, every day. Performs secretarial and administrative support services for assigned physicians/faculty/ medical service line chiefs where the work requires a thorough knowledge of medical office procedures and UMMHC business and academic administrative practices. Duties involve interfaces with faculty; medical staff, patients, and various UMMHC administrative management and staff, which require considerable tact and diplomacy. May coordinate associated medical office activities and assigned staff. Major Responsibilities: Schedules and coordinates patient visits, medical procedures for both inpatients and outpatients with admitting, the OR, testing centers, pre-admission, etc. Greets visitors and/or patients. Ascertains their needs, and provides standard information as required. Fosters quality customer service. Receives and addresses patient-care related phone calls. Provides routine information on procedures and standard policies, refers matters to appropriate person within department. Issues and verifies patients' managed care referrals. Registers patients for each patient visit, utilizing computer-based patient registration/ scheduling system. Verifies patient's insurance coverage and eligibility. Collects co-payments from patients for visits, maintains records, and makes daily cash deposit. May perform on-site charge entry processes, utilizing computer-based systems. Position Qualifications: License/Certification/Education: Required: High School diploma. 6-12 months additional specialized medical secretarial/medical office training. Experience/Skills: Required: 2-3 years of medical secretarial/administrative support experience. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. We're striving to make respect a part of everything we do at UMass Memorial Health - for our patients, our community and each other. Our six Standards of Respect are: Acknowledge, Listen, Communicate, Be Responsive, Be a Team Player and Be Kind. If you share these Standards of Respect, we hope you will join our team and help us make respect our standard for everyone, every day. As an equal opportunity and affirmative action employer, UMass Memorial Health recognizes the power of a diverse community and encourages applications from individuals with varied experiences, perspectives and backgrounds. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, protected veteran status or other status protected by law. If you are unable to submit an application because of incompatible assistive technology or a disability, please contact us at ***********************************. We will make every effort to respond to your request for disability assistance as soon as possible.

About MHA MHA - Mental Health Association is a nonprofit organization dedicated to helping people live their best life. We provide a wide range of services across Western Massachusetts, including outpatient therapy, substance use recovery, supports for individuals with developmental disabilities or brain injuries, and residential and housing programs. MHA serves individuals impacted by mental illness, substance use, developmental disabilities, brain injuries, and homelessness. Our mission is rooted in inclusion, dignity, and empowering people to lead fulfilling, independent lives. About the GRIT Program The GRIT program by the Mental Health Association (MHA) offers residential rehabilitation for individuals with substance use challenges and co-occurring mental health conditions. GRIT provides a structured, supportive environment focused on recovery, personal growth, and long-term stability. Residents engage in individualized counseling, recovery-focused programming, and community activities like education, job training, or employment. With locations in Springfield (men's programs) and Holyoke (LGBTQIA+ program), GRIT combines the comforts of home with access to vital resources. A skilled, multidisciplinary team works closely with each resident to build a strong foundation for recovery and create personalized aftercare plans for a successful return to the community. ______________________________________________________________________________________________ Position Summary The Care Coordinator supports individuals by providing information, developing connections with community and behavioral health resources, and coordinating care services, including Medication-Assisted Treatment (MAT) and psychiatric care. The role also involves coordinating referrals and establishing aftercare and discharge plans. Pay Rate: $21 an hour Open Shift: Monday through Friday 8am-4pm (40h) Key Responsibilities Assist clients in accessing needed services by providing information, making referrals, coordinating care, and ensuring follow-up. Develop and maintain connections with community resources and behavioral health services available through clients' health insurance. Coordinate MAT and psychiatric services during residency and assist in creating aftercare plans for ongoing support post-discharge. Support clients in identifying recovery goals and developing individualized service plans in collaboration with the treatment team. Advocate on behalf of clients to ensure timely access to benefits, housing, healthcare, and other essential services. Document all client contacts, service coordination activities, and progress in accordance with agency policies and confidentiality standards. Engage with clients regularly to assess ongoing needs and update care plans as appropriate. Maintain communication with external providers to ensure coordinated and continuous care. Participate in discharge planning by linking clients to outpatient supports and community-based services that promote long-term recovery. Provide crisis support and assist in developing crisis prevention and response plans as needed. Collaborate with program staff to ensure service delivery is trauma-informed, person-centered, and culturally responsive. Maintain professional boundaries while fostering trust and engagement with clients. Ensure all services provided align with regulatory requirements, agency values, and program goals Equal Opportunity Statement The Mental Health Association is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Requirements Valid driver's license, adequate auto insurance, a clean driving record, and a reliable vehicle during work hours. High School Diploma or equivalent (GED) required. Bachelor's Degree in a related field preferred. Prior experience in Human Services required. Certified (or ability to become certified) in medication administration (MAP), CPR, and first aid. Benefits Health Care Plan (Medical, Dental & Vision) Retirement Plan (403B, IRA) Paid Time Off (Vacation, Sick & Public Holidays) Family Leave (Maternity, Paternity) Long Term Disability $21 an hour

We seek team members who are caring, competent, change hardy, and results oriented. We need people who want to focus on quality and cost reduction and provide outstanding customer service to everyone every day. We call this a “Role Summary” because we need people who value teamwork, can accept changing role duties, who want to be multi-skilled and perform a variety of tasks. We need people who are dedicated to continuous learning, and who want to actively contribute toward our goal of providing outstanding health care services in our region at competitive costs. The front office clerk will assist with the daily functions of the clinic including answer calls, scheduling patients, scanning documents, and other duties as assigned. ESSENTIAL DUTIES: Exhibits behaviors that are consistent with the Mission, Philosophy, and Values of Melissa Memorial Hospital and the culture and objectives of MMH. All employees are expected to work as needed in providing health and wellness services in the communities within the Hospital District. Performs general clerical functions including filing, scanning, answering of telephone, copying, and miscellaneous items as needed. Input patient information into EMR. Performs front office clerical duties to support the patient check-in and check-out processes, including but not limited to greeting patients, handling paperwork, verifying and updating patient and insurance information, appointment scheduling and collecting payments. Maintains all file areas. Maintains strictest confidentiality Provides assistance to staff as appropriate. May rotate with other office personnel to open/close office. Will copy medical records when requests come in. *In addition to the responsibilities described above, the role may include other responsibilities and duties as assigned on occasion, based upon MMH needs or requirements. COMPETENCIES: Support MMH vision and mission. Maintain confidentiality of all work information. Demonstrate an ability to function successfully in a team environment. Exhibit courteous, compassionate, and respectful treatment of internal and external customers. Displays a positive attitude and flexibility in changing situations. Participates in identifying problems and suggesting solutions. Report any compliance issues as designated in the MMH Compliance Program Qualifications QUALIFICATIONS: MINIMUM: Education/Experience: High school diploma OR GED Technical Skills: Manual dexterity and physical agility to operate all equipment and perform all assigned or delegated tasks. Utilizes safe body mechanics to ensure safety. PREFERRED: Experience with EMR systems Experience in a medical clinic Experience of medical terminology Experience in appointment scheduling Bilingual "This position will remain open until filled; however, applications will be reviewed on a rolling basis." WHY WORK AT MELISSA MEMORIAL HOSPITAL? At Melissa Memorial Hospital, we're a family not just a healthcare provider serving patients, staff, and community with care and inclusion. Here's why you'll thrive here: Core Values: Integrity, Passion, Service, Collaboration, Ownership, Courage drive us. Mission: “Compassionate care, nurturing trust.”, Tagline: “Seek Health. Live Well.” Eastern Plains Heart: A tight-knit team delivering impactful care. Balance: Work-life support plus the tools to excel in your current role and help you grow! WHAT WE OFFER: 100% Employer paid Medical (Employee Only) Dental and Vision insurance Retirement Plans, with up to 3% employer match Voluntary Group Benefits Employee Assistance Program Gym Membership Discount PTO, Paid Sick Time Continuing Education Benefits FSA MASA Insurance Eligibility for Student Loan Repayment MELISSA MEMORIAL HOSPITAL: Melissa Memorial Hospital is a 15-bed critical access hospital, located in Holyoke, Colorado. While being “rural” we are equipped for any situation. It is a model rural hospital with 1 operating room, surgical procedure room, 4 bay emergency room, and radiology including 64-slice CT scanner and mammography, MRI, ECHO, and Nuclear Medicine, along with other ancillary services. The hospital is co-located with a family practice clinic and retail pharmacy services. Other services include chemotherapy, general & orthopedic surgery, podiatry, cardiology, orthopedic surgery, progressive rehab services, and wound care. MMH operates a full-time EMS service and maintains a 24/7 AirLife Helicopter base. THE COMMUNITY: Holyoke is home to the Holyoke Dragons and is truly a “City of Pride and Progress.” Holyoke offers: From different coffee shops to different ethnic flavors, to a quick bite, the sweet small town of Holyoke has a handful of different restaurant options to choose from. Holyoke is based in Phillips County where there are four different rural towns in the county with two schools in the county. Holyoke, Amherst. Paoli, and Haxtun are all within the same county. Holyoke homes a historical museum with different artifacts of what has built Holyoke today. You will see the fields turn different colors throughout different seasons. Your wheat, corn, alfalfa, are some of the few cultivating growths that you will see around your area! If you enjoy hunting, there are plenty of opportunities for a good catch. You will discover that you can see the most beautiful sunsets and the clearest starry nights out in the rural areas. Come take a look at our beautiful little town in the Northeastern corner of Colorado. Click here for a List of Things to Do in Holyoke Melissa Memorial Hospital is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Buckland Hills Imaging Location. Position Schedule: Mon - Fri 8:30 AM - 5:00 PM. Position will eventiually move to the brand new office in Manchester. Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour. For complete listing of all open positions, visit ********************************************** Job Summary: The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met. Key Accountabilities: Greeting patients and help maintain a timely accurate patient flow through the system. Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration. Collects insurance co-pays as applicable. Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders. Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required. Obtains all necessary signatures and initiates required documents for scheduled procedures. Performs insurance verification processes. Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations. Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s). Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information. Answers phones with appropriate greeting and transfers calls as needed to the appropriate people. Obtains and provides reports and images on CD to patients or physician's offices. Follows established policies and procedures set by administration including department cleanliness and disinfecting. Assists in the Hereditary Cancer Risk Assessment program. Performs other duties as assigned. The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Qualifications Guidelines: Education Required: High school diploma or equivalent. Knowledge, Skills, & Abilities: At least one year of customer service experience in a medical setting preferred. Knowledge of medical terminology. Quality assurance and customer service principles and practices. Communicate effectively with patients, relatives, medical staff and co-workers. Capacity to relate to patients of all cultural and socio-economic backgrounds. Maintain the confidentiality of patient records. Ability to understand and follow specifications and instructions. Attention to detail is required for success. Basic keyboard skills with proficiency in use of personal computer. Physical Requirements: Remaining in a stationary position, often sitting for prolonged periods. Adjusting or moving objects up to 15 pounds in all directions. Repeating motions that may include the wrists, hands and/or fingers. Must be able to lift up to 20 pounds at times. Moving about to accomplish tasks or moving from one worksite to another. Must be able to access and navigate each department at the organization's facilities The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply: Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************

Site: Cooley Dickinson Hospital, Inc. Mass General Brigham relies on a wide range of professionals, including doctors, nurses, business people, tech experts, researchers, and systems analysts to advance our mission. As a not-for-profit, we support patient care, research, teaching, and community service, striving to provide exceptional care. We believe that high-performing teams drive groundbreaking medical discoveries and invite all applicants to join us and experience what it means to be part of Mass General Brigham. With energy and purpose, Cooley Dickinson Health Care, a member of the Mass General Brigham system, is advancing health care in western Massachusetts, and has been since 1886. Our network employs more than 2,000 medical professionals and support staff, at our main Hospital campus in Northampton and additional locations in twelve towns throughout the Pioneer Valley. Cooley Dickinson's VNA & Hospice is also a vital part of our network, providing home-based services throughout Hampshire and Franklin counties. Job Summary Summary The Patient Care Coordinator has responsibility and accountability for welcoming patients, completing medical history requests, and providing administrative services. This position is part of the 1199SEIU Bargaining Unit at Cooley Dickinson Hospital. This position reports to the Practice Manager and operates within established organizational and departmental policies and procedures. Must be able to effectively interact appropriately to an individual's intellectual level and physical ability. 1Adult 1Geriatric Does the position require Patient Care? Yes Essential Functions Schedule specialist appointments and assist patients with insurance issues as needed. * Communicate, both verbally and in written form, to all patients regarding specialist appointments, in a manner that both instructs patients and alleviates their concerns. * Manage intensive referrals and ancillary appointments. * Direct all medically related questions to the appropriate medical staff. * Complete HMO specialist referral forms and forward to appropriate parties. * Serve as liaison between specialist offices and the practice. * Obtain prior authorizations/pre-certifications for tests and medications. * Assist other staff (clinical and non-clinical) with administrative tasks when necessary. * Greet patients and visitors to the office in a friendly, helpful, and respectful manner. * Answer the telephone and refer calls to the appropriate staff. * Open and close the office as needed. * Maintain established hospital, human resources, and departmental policies and procedures, objectives, confidentiality, quality improvement program, compliance, safety, infection control, and environmental standards. * Maintain professional growth and development through attendance at seminars, workshops, conferences or in-services, professional affiliations, or journals to stay abreast of current trends in field of expertise. * Meet annual competency requirements. * Attend meetings as required. * Perform other functions/duties as requested. Qualifications Education High School Diploma or Equivalent required Can this role accept experience in lieu of a degree? No Licenses and Credentials Experience Experience in a medical practice 1-2 years preferred Knowledge, Skills and Abilities * Demonstrated ability to type, as well as the ability to operate business office equipment including copy machines and fax machines required. * Demonstrated proficiency in PC applications including Windows and word processing required. * Demonstrated organizational, interpersonal, oral, and written communication skills required. * Demonstrated ability to work independently required. Additional Job Details (if applicable) Physical Requirements * Standing Frequently (34-66%) * Walking Frequently (34-66%) * Sitting Occasionally (3-33%) * Lifting Frequently (34-66%) 35lbs+ (w/assisted device) * Carrying Frequently (34-66%) 20lbs - 35lbs * Pushing Occasionally (3-33%) * Pulling Occasionally (3-33%) * Climbing Rarely (Less than 2%) * Balancing Frequently (34-66%) * Stooping Occasionally (3-33%) * Kneeling Occasionally (3-33%) * Crouching Occasionally (3-33%) * Crawling Rarely (Less than 2%) * Reaching Frequently (34-66%) * Gross Manipulation (Handling) Frequently (34-66%) * Fine Manipulation (Fingering) Frequently (34-66%) * Feeling Constantly (67-100%) * Foot Use Rarely (Less than 2%) * Vision - Far Constantly (67-100%) * Vision - Near Constantly (67-100%) * Talking Constantly (67-100%) * Hearing Constantly (67-100%) Remote Type Onsite Work Location 30 Locust Street Scheduled Weekly Hours 40 Employee Type Regular Work Shift Day (United States of America) Pay Range $18.81 - $26.15/Hourly Grade SC2C26 At Mass General Brigham, we believe in recognizing and rewarding the unique value each team member brings to our organization. Our approach to determining base pay is comprehensive, and any offer extended will take into account your skills, relevant experience if applicable, education, certifications and other essential factors. The base pay information provided offers an estimate based on the minimum job qualifications; however, it does not encompass all elements contributing to your total compensation package. In addition to competitive base pay, we offer comprehensive benefits, career advancement opportunities, differentials, premiums and bonuses as applicable and recognition programs designed to celebrate your contributions and support your professional growth. We invite you to apply, and our Talent Acquisition team will provide an overview of your potential compensation and benefits package. EEO Statement: 1910 Cooley Dickinson Hospital, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religious creed, national origin, sex, age, gender identity, disability, sexual orientation, military service, genetic information, and/or other status protected under law. We will ensure that all individuals with a disability are provided a reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. To ensure reasonable accommodation for individuals protected by Section 503 of the Rehabilitation Act of 1973, the Vietnam Veteran's Readjustment Act of 1974, and Title I of the Americans with Disabilities Act of 1990, applicants who require accommodation in the job application process may contact Human Resources at **************. Mass General Brigham Competency Framework At Mass General Brigham, our competency framework defines what effective leadership "looks like" by specifying which behaviors are most critical for successful performance at each job level. The framework is comprised of ten competencies (half People-Focused, half Performance-Focused) and are defined by observable and measurable skills and behaviors that contribute to workplace effectiveness and career success. These competencies are used to evaluate performance, make hiring decisions, identify development needs, mobilize employees across our system, and establish a strong talent pipeline.

The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests* TASKS AND RESPONSIBILITIES: Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request. Answer phone calls concerning various ROI issues. If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database. If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office. Logs medical record requests into ROI On-Line database. Scans medical records into ROI On-Line database. Complies with site facility policies and regulations. At specified sites, responsible for handling and recording cash payments for requests. Other duties as assigned. SKILLS|EXPERIENCE: Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required. Demonstrates the ability to work independently and meet production goals established by MRO. Strong verbal communication skills; demonstrated success responding to customer inquiries. Demonstrates success working in an environment that requires attention to detail. Proven track record of dependability. High School Diploma/GED required. Prior work experience in Release of Information in a physician's office or HIM Department is a plus. Knowledge of medical terminology is a plus. Knowledge of HIPAA regulations is preferred. *This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned. MRO's employees work at client facilities throughout the United States. We are proud of the culture we create for our employees and offer an outstanding work environment. We strive to match the right applicant to the right position. To learn more about us, visit www.mrocorp.com. MRO is an Equal Opportunity Employer.

Join Our Dynamic Medical Team as a Medical Group Front Desk Representative! Are you a friendly, organized, and tech-savvy professional looking to make a real difference in patient care? We are an established multi-specialty Ophthalmology group seeking a motivated Front Desk Representative to be the welcoming face of our busy practice. You'll play a crucial role in ensuring a smooth and efficient patient experience. Why Join ReFocus? Career Development & Growth Opportunities: At ReFocus, we are committed to helping you build a long-term career in ophthalmology-whether you're an experienced technician or brand new to the field. Certification Support & Reimbursement: We fully support your professional development and will reimburse the cost of approved ophthalmic certifications, including COA, COT, and COMT. We also provide study resources, mentorship, and paid time for testing when applicable. No Experience? We Will Train You: If you are new to ophthalmology but eager to learn, we offer comprehensive on-the-job training, hands-on skill development, and ongoing coaching to help you grow quickly and confidently into the technician role. Clear Career Pathways: ReFocus offers multiple career paths so you can shape a future that matches your interests and strengths. Technicians can advance within the Clinical Tech track or explore roles across other job families, including: Front Desk Representative Surgical Coordinator Practice Operations People Ops, Revenue Cycle, and other support functions. We are dedicated to investing in your growth and ensuring you have the support, tools, and opportunities to thrive at ReFocus. Your Impact: Be the patient's first point of contact: Greet patients warmly, manage check-ins/check-outs, and answer their questions with clarity and compassion. Masterful scheduling & coordination: Efficiently schedule appointments, manage provider schedules, and keep our workflow running smoothly. Expert communication & organization: Answer calls, manage messages, verify patient information, and maintain accurate records. Financial accuracy: Collect co-pays, verify insurance eligibility, and ensure accurate daily financial reporting. Problem solving & patient advocacy: Address patient concerns, escalate issues as needed, and ensure a positive experience. Team collaboration: Work seamlessly with providers, clinical and administrative staff, and external partners. What You'll Bring/Requirements: Reliability, a positive attitude, and excellent teamwork skills. Strong communication and interpersonal abilities. Proficiency in data entry and computer skills. Ability to thrive in a fast-paced environment. Exceptional customer service skills. Proven experience in a medical administrative role, with knowledge of medical terminology and office procedures. Must hold a high school diploma or equivalent. Bonus Points: Prior experience in ophthalmology. Familiarity with Electronic Medical Records (EMR). Perks & Benefits: Competitive 401(k) with matching. Comprehensive health, dental, and vision insurance. Disability and life insurance. Flexible spending account. Generous paid time off. Important Details: Must be able to travel to multiple locations (if applicable). Availability for evenings and weekend rotations (if applicable - varies by practice). Ability to handle a high-volume practice. This position is in person. We Care: We prioritize patients, colleagues, and families with compassionate, leading care and treat all with dignity and respect. We Collaborate: We work together with patients, seeking diverse input to share and grow innovative ideas. We Elevate: Committed to excellence, we exceed expectations by delivering leading eye care research, innovation, education, and outreach. Refocus is an equal opportunity employer and we value diversity.

We Did It Again! InterCommunity is a 2025 Healthcare Top Workplaces Winner! VOTED by our incredible staff a TOP WORKPLACE for 12 YEARS - including 2025! Join a Mission That Matters InterCommunity, Inc. is a Federally Qualified Health Center Look-Alike (FQHC LA) committed to providing accessible, compassionate care to everyone - regardless of life situation or ability to pay. We offer same-day primary care and a wide range of behavioral health services across our community health centers in: 281 Main St., East Hartford 40 Coventry St., Hartford 828 Sullivan Ave., South Windsor Our Addiction Services Division provides a full continuum of care, including: Primary care integration Residential detox and treatment Outpatient mental health and substance use services for adults and children Intensive outpatient programs Employment and community support Mobile crisis evaluations Judicial support services Social rehabilitation Why Work With Us? At InterCommunity, we believe your well-being matters - at work and beyond. That's why we offer a comprehensive benefits package designed to support your health, financial security, and work-life balance. All benefit- eligible employees of InterCommunity are eligible for Medical, Dental, Voluntary Vision, Group Life, Supplemental Life, Short-Term Disability and Long-Term Disability. (A benefit -eligible employee is one who is schedule to work a minimum of 30 hours per week.). In addition, all employees may contribute to our 401k and those who meet eligibility and service requirements will receive the company contribution. Benefits are effective on the first day of the month following date of hire. Our Benefits Include: Work Life-Balance-Flexibility, generous Paid PTO, and paid holidays. Health & Dental insurance - flexible contribution options that includes 2 HDHP w/ HSA enrollment option or non-HDHP at a minimal cost to employees. Voluntary vision coverage. Employer-paid Short-Term Disability, Long-Term Disability, and Basic Life & AD&D. Supplemental Life Insurance available. 401(k) with 3% employer match + 3% employer contribution after 12 months and 1,000 hours worked Career advancement opportunities in a supportive, mission-driven environment. Summary: InterCommunity HealthCare is currently seeking a Front Desk Specialist to join our team. The ideal candidate will be responsible for a combination of administrative duties and Trauma-informed care. This role requires a proactive, detail-oriented individual with excellent organizational and communication skills. The Front Desk Specialist will ensure smooth operations of clients and patients and support healthcare professionals. Essential Duties & Responsibilities: As a Front Desk Specialist at InterCommunity HealthCare, you will be responsible for a variety of administrative duties. This includes answering calls, verifying insurance coverage, scanning and indexing documents, and assisting with patient care as needed. Greeting patients and clients. Answering calls and providing information to patients and healthcare professionals in a welcoming, trauma-informed manner. Maintaining schedule accuracy, including reminder calls, setting patients up with “MyChart”, accurate booking. Verifying insurance coverage, collecting co-pays. Billing and coding. Scanning and indexing medical records, correspondence, and other documents. Assisting with prior authorizations for medical procedures and treatments Maintain patient flow in the waiting area, ensuring everyone is checked in and out. Maintain the cleanliness of the waiting room between facility staff visits. De-escalate using a trauma-informed approach when required. Maintain accurate and up-to-date documentation of patient assessments, care plans, progress notes, and services rendered. Ensure compliance with regulatory requirements and healthcare policies and procedures. Adhere to all federal and state regulations and guidelines. Always maintain patient confidentiality. Perform other duties as assigned. *All agency staff are required to attend all mandatory department/agency meetings and trainings* *All Support Staff are required to show proof of a CPR Certification within 60 days of official start date. Schedule: MON - FRI, 6:45 AM - 3:15 PM Requirements Education &/Or Experience: Strong organizational and communication skills. Ability to work well in a team-oriented environment. Knowledge of medical terminology, procedures, and medications. Proficiency in using electronic medical records and other healthcare software. High school diploma or equivalent. Administrative Medical Assistant or Billing and Coding background preferred. At least 2-3 years of experience working in a community health setting preferred. Bilingual English to Spanish preferred. Salary Description Wage Range: $21.25 - $25.00 Hourly

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. You will: Schedule: Monday-Friday 8:00am-4:30pm - Onsite - Wallingford CT 06492 Receive and process requests for patient health information in accordance with Company and Facility policies and procedures. Maintain confidentiality and security with all privileged information. Maintain working knowledge of Company and facility software. Adhere to the Company's and Customer facilities Code of Conduct and policies. Inform manager of work, site difficulties, and/or fluctuating volumes. Assist with additional work duties or responsibilities as evident or required. Consistent application of medical privacy regulations to guard against unauthorized disclosure. Responsible for managing patient health records. Responsible for safeguarding patient records and ensuring compliance with HIPAA standards. Prepares new patient charts, gathering documents and information from paper sources and/or electronic health record. Ensures medical records are assembled in standard order and are accurate and complete. Creates digital images of paperwork to be stored in the electronic medical record. Responds to requests for patient records, both within the facility and by external sources, retrieving them and transmitting them appropriately. Answering of inbound/outbound calls. May assist with patient walk-ins. May assist with administrative duties such as handling faxes, opening mail, and data entry. Must meet productivity expectations as outlined at specific site. May schedules pick-ups. Other duties as assigned. What you will bring to the table: High School Diploma or GED Must be at least 18 years old. Ability to commute between locations as needed. Able to work overtime during peak seasons when required. Basic computer proficiency. Comfortable utilizing phones, fax machine, printers, and other general office equipment on a regular basis. Professional verbal and written communication skills in the English language. Bonus points if: Experience in a healthcare environment. Previous production/metric-based work experience. In-person customer service experience. Ability to build relationships with on-site clients and customers. Comfortable bringing new ideas, process improvement suggestions, and feedback to internal stakeholders. Pay ranges for this job title may differ based on location, responsibilities, skills, experience, and other requirements of the role. The estimated base pay range per hour for this role is:$15-$18.32 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here. Know Your Rights, explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, by selecting the ‘Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here. Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our .

At First Fertility, we are driven by our vision, mission, and values, which help us exceed expectations throughout our patients' experience. We partner with the best fertility clinics across the country that align with our standards of care. Clinics in the First Fertility network provide high-quality care and focus on patient outcomes. Our physicians, nurses, and patient support staff will listen and work directly with patients to find the right path to parenthood. As a Medical Biller, you will play a vital role in ensuring efficient operations and fostering positive relationships with patients and providers. Your responsibilities will include managing billing inquiries, enhancing processes, and maintaining confidentiality, all while striving to provide exceptional service. Responsibilities Ensure timely billing, respond to patient inquiries, and follow up on claims. Engage with insurance carriers to resolve non-payment issues promptly, review and rectify claim errors before re-submission, and provide timely responses to inquiries via phone and written communication. Oversee follow-up processes for insurance claim appeals to ensure timely resolutions. Conduct thorough research on patient benefit eligibility and claim status using insurance carrier websites. Assist with incoming billing calls, addressing inquiries or forwarding them to the appropriate department or individual. Professionally diffuse and manage difficult patient interactions, providing effective resolutions to complaints. Provide accurate, complete, and clear information to patients regarding procedures and instructions, ensuring their understanding. Adhere to HIPAA guidelines and maintain a high level of confidentiality when handling patient information. Serve as the primary point of contact for providers and administration, addressing inquiries, resolving issues, and fostering strong relationships within the billing department. Demonstrate initiative by suggesting enhancements to existing processes and policies to improve collections and cash flow. Collaborate effectively as a team player. Qualifications Minimum of 3 years of medical billing experience in a healthcare setting (experience in women's health or fertility preferred but not required). Strong knowledge of CPT and ICD coding. Exceptional customer service skills, demonstrating professionalism in all interactions. Ability to handle stressful situations calmly and effectively. Excellent written and verbal communication skills. At First Fertility, you'll be part of a mission-driven organization dedicated to making a meaningful impact. We offer competitive compensation, comprehensive benefits, and a collaborative team environment. Compensation: $25- $27 per hour