Medical receptionist jobs in Sterling Heights, MI - 459 jobs

Hours: Mon-Fri 8:00am-4:30pm Join our team and make a difference! The Patient Financial Advocate is responsible for screening patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off We are an equal opportunity employer that does not discriminate based on age (40 & over), race, color, religion, sex, national origin, protected veteran status, disability, sexual orientation, gender identity or any other protected class in accordance with applicable laws. Firstsource Solutions USA, LLC

Are you looking for an opportunity to work in a caring and community focused environment? At Covenant Community Care, we are a faith based non-profit, Federally Qualified Health Center serving the communities of Detroit in our clinics that offer integrated medical, dental and counseling healthcare services. We are seeking a Spanish/English bilingual medical receptionist to join our Michigan Ave medical clinic. Job Description: The Medical Receptionist is responsible for assisting patients with registration and check out, as well as sharing knowledge of available public health plans and providing resources to patients who might qualify for these plans. This employee will uphold and support the mission of Covenant Community Care. Responsibilities: * Assists patients with check in, check out, fee collection, and appointment set ups and reminders. * Registers patients via the existing electronic medical records or computer systems according to the initial and ongoing training and maintains Competence in computer skills needed for the performance of all job duties including collecting and documenting demographic and financial information, obtaining all required forms, consents and signatures. * Conduct new patient orientation, including patient and agency rights and responsibilities, fee structure and services and support available to patients. * Share knowledge of available public health plans and be able to identify patients who might qualify for these plans. Be able to provide resource information to where to get assistance for application for these plans. * Calculate FPL percentile by determining patient family size and income. * Determine appropriate patient discount by assigning sliding fee scale (SFS) to patients. * Apply and follow Covenant's Good Samaritan guidelines. * Sliding Fee Verification Tracking; Log Slides given patient in excel sheet in SharePoint. * Handles phone calls in a timely and courteous manner. * Communicates and coordinates with office manager and clinic team. * Maintains department corporate productivity standards for registration/ insurance verifications. * Verifies patient information with third party. * Directs patients to appropriate setting, explaining and apologizing for any delays. * Relays patient messages to providers in a timely concise and effective manner. * Faxes documentation accurately according to established privacy practices. * Documents services delivered in a timely, accurate and prescribed manner, in compliance with the Covenant Community Care's Quality Assurance Plan. * Adheres to the Policies and procedures, standards for service delivery and code of Ethics established by Covenant Community Care * Send Outgoing Mail * Predictable, consistent and reliable attendance * Protect and respect protected health information (PHI), financial and other personal information with respect and in accordance with HIPAA regulations. * Distribute incoming faxes. * Willingness to uphold the Mission of Covenant Community Care- To show and share the love of God as seen in the good news of Jesus Christ by providing integrated, affordable and quality health care to those who need it most. * Other duties as assigned. Required Qualifications: To perform this job successfully, an individual must be able to perform each of the above responsibilities satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or work style required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. * High school diploma or GED * Bi-lingual, English and Spanish (required) * Basic math skills - ability to convert weekly/monthly rates into annual rates * Strong organizational and computer skills * Detail oriented Preferred Qualifications: * Prior experience working with Medicaid, Medicare, and other public healthcare plans preferred * Prior experience working with EPIC preferred * Prior experience working directly with patients or clients in a medical setting preferred * Prior customer service experience preferred Position Criteria: * Active Listening - Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times. * Service Orientation - Actively looking for ways to help people. * Speech Clarity - The ability to speak clearly so others can understand you. * Dependable ‐ Completing assigned tasks and commitments, available for work and meetings, punctual, committed to colleagues and staff. * Efficient ‐ tasks done in timely and accurate fashion, managing time, meeting objectives, prioritize and integrate change. * Organized ‐ desk/workstation in order, can retrieve requested items, others can pick up staff member's work in their absence. * Teamwork ‐ assists others, supports others, committed to success of the organization, self‐sacrificing, leads in areas of expertise seeks help when needed, positive team spirit, openness to others' views. Must be able to communicate and interact with coworkers. * Professionalism ‐ appearance and attitude are appropriate to duties, friendly, not joking or having personal conversations in front of patients‐unless they are included; protecting patient privacy, no cell phone/social media use on duty, knowledge of where personal matters can be conducted. Job Type: Full-time Expected hours: 40 per week At Covenant we offer our employees: * Comprehensive Benefit program * Vacation, Sick, and Personal time (VSP) * Paid holidays * 401K * Life insurance, long term and short term disability All candidates must successfully complete an office skills assessment, a criminal background check, and TB test as part of the hiring process.

Under the direction of Program Supervisor or Senior Secretary; with training from the Billing Supervisor, performs high level clerical work involving computer work, answering the phone, scheduling patients, word processing, data entry, verifying insurance, authorizations of services, coverage for the classification, and other clerical duties; the work involves the exercise of judgment, the ability to read, write and follow oral and/or written instructions. Must possess a clear understanding of all medical insurances, CPT, ICD-9-CM and HCPCS codes. May be required to take minutes of meetings; performs related work as required. MINIMUM REQUIREMENTS: High school graduation or equivalent AND a total of twenty (20) college and /or vocational credit hours that included a minimum of 4 credit hours in computer classes, 4 credit hours in a medical billing class and 12 hours in health administration, medical assistant administration, RHIT or CPC programs. OR High school graduation or equivalent AND five (5) years of experience as a medical clerk or directly related field, with computer and data entry skills. ADDITIONAL REQUIREMENTS: Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' Preference Interested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position. BARGAINING UNIT: AFSCME FLSA STATUS: NON-EXEMPT

We have multiple locations in the Metro Detroit area. Our main office is located in Troy, MI. This is an excellent opportunity for someone who enjoys being around others and able to multi-task. The Medical Administration will be responsible for a variety of medical and administrative related tasks. This position requires excellent communication skills, strong organizational skills, and is customer service driven. Qualified candidates must be self-motivated, well organized, a team player with a positive attitude, and have experience with EMR systems. ESSENTIAL POSITION FUNCTION AND DUTIES BUT NOT LIMITED TO Performs all duties necessary to assist the medical staff in serving patients Schedule patient appointments following established guidelines and protocols set by administrative standards Assess and record patient's complete vitals signs & past medical history in EMR system Assign patient to exam rooms and provide a status checks periodically (when necessary) Retrieves/reviews patient charts insuring all test results, labs, or other documentation is included in the chart prior to the patient seeing the provider for examination Completes any necessary forms for the providers to review and completes follow-up; such as prescription call-in or submission for the patient Answer phone calls and assist with phone triage Performs other functions as determined by the medical staff CUSTOMER RELATIONS: Treats guests, patients, physicians, and other employees with care, courtesy, and respect Responds quickly and appropriately to customer request Looks for and suggests ways to better meet customer needs Answers clinic communications systems promptly and with courtesy and respect TEAMWORK: Works cooperatively within own department and other areas Willingly accepts additional responsibility demonstrates cooperation at all times Responds quickly to request for assistance from provider, co-worker and/or management staff Required to work closely with patients and associates Interacts with other departments on problem solving efforts Accepts feedback from patients, visitors, clinic employees, physicians and general public EDUCATION & EXPERIENCE High School Diploma Medical Assistant Diploma (Preferred) or 2 years of experience BLS Certification Proficient with EMR systems BENEFITS Competitive Compensation (based on experience) Medical, Dental, & Vision Insurance Paid time off SCHEDULE 8 hour shift Day shift Monday- Friday; some Saturdays LOCATIONS- ON SITE ONLY Detroit, Taylor, Troy, & Rochester (location will vary depending on coverage and day)

Under the direction of the Patient Access Registration Front Line Manager, the Acute Care Hospital Registrar 2, in addition to performing all Registrar tasks, is recognized as a subject matter expert and mentors staff to exceed Beaumont Health and departmental standards along with assigned performance metrics. Performs as a Management Team representative in supervisor's absence to resolve problems/issues/questions/concerns and initiate downtime and disaster procedures as appropriate. May assist in scheduling staff, assigning tasks, working task lists and assigned work queues, managing processes for the completion of special projects assigned and resolving problems as appropriate. Essential Functions Perform all Registrar tasks and serves as expert resource for Registration staff. Will be assigned to a variety of work area as needed to provide registration services to clinical departments and patient services. Performs all Registrar tasks and serves as expert resource for other staff. May assist with front line problem solving issues on a day to day basis. Excellent customers service skills and responds promptly with a warm and friendly reception. Direct patients to appropriate setting, explaining and apologizing for any delays. Maintain professionalism and diplomacy at all times. Register patients for each visit type and admit type and area of service via EPIC (Electronic Medical Record- EMR). Collects and documents all required demographic and financial information. Appropriately activates converts and discharges visits on EPIC. Scrutinize patient insurance(s), identifies the correct insurance plan, selects appropriately from the EPIC and documents correct insurance order. Applies recurring visit processing according to protocol. May facilitate use of electronic registration tools where available (Kiosks, etc.). Verify patient information with third party payers. Collect insurance referrals and documents on EPIC. Communicate with patients and physician/office regarding authorization/referral requirements. Obtain financial responsibility forms or completed electronic forms with patients as necessary. Complex Financial Advocacy: Assertively and professionally seek to handle financial advocacy activities working with Financial Representatives, Patient Financial Services, outside resources (ADVOMAS and Collection Agencies) as necessary to resolve questions, initiate payment plans & re-bills and obtain payments as appropriate. Integrate scheduling tasks and Financial Advocacy so that patients are cleared as part of the scheduling process. May perform financial reviews and calculate complex estimates prior to cases going to the Financial Advisor team. Review/obtain/witness hospital consent forms, and Notice of Privacy Practices with patient/family. Screen outpatient visits for medical necessity. Provide cost estimates. Collect and document Advance Directive information, educating and providing information as necessary. Collect and document Medicare Questionnaire, issue Medicare Letter as required by Government mandates and enter data according to the Meaningful Use requirements. Scan documents required and appropriate documents in EPIC. May issue receipts and complete cash balance sheets in specified areas where appropriate. Utilize audits and controls to manage cash accurately and safely. Transcribe written physician orders, communicating with physician/office staff as necessary to clarify. Determine & document ICD-10 codes. Performs medical necessity check and issue ABN as appropriate for Medicare primary outpatients. Note: excluding lab-only outpatients. Mark duplicate Medical Records for merge: Research potential duplicate records to determine that the past and current status is correct. Utilize all system resources and contact patient if necessary. Affix wristbands to patients, prepare patient charts. Manage/prepare miscellaneous reports, schedules and paperwork. Maintain inventory of supplies. May assist with scheduling and review of initial time off requests for further management review. Completes audits and task lists as assigned by the management team. Acts a preceptor or shadows newer staff as assigned by Supervisor. Follows the specific standards as defined in the department professionalism policy. Maintains or exceeds the department specific individual productivity standards, collection targets, quality audit scores for accuracy. Serve as management representative when Supervisor is not present to manage technical problems, questions, clinical issues and service concerns. Initiates and execute Epic downtime, disaster procedures/disaster drills as appropriate. Communicate with leaders throughout the organization as appropriate to resolve issues utilizing chain of command process. Work with Supervisor on process improvement projects, new process flows, new hire training and other projects as needed. Merged Duplicate Medical Records: Research potential duplicate records to determine that the past and current records are truly the same. Contact patients directly as necessary. Participate with Joint Commission, or other regulatory reviews as needed. Correct work queue accounts and Insurance rejections within 1-2 business day(s) to support an efficient billing process. Perform other duties as assigned by the team or supervisor. Perform as a lead Registration representative to resolve problems/issues/concerns and initiate downtime and disaster procedures as appropriate. Maintain or exceed the Corewell Customer Service Standards: Service, Ownership, Attitude and Respect. Provide every customer with a seamless, flawless Beaumont experience. Remain compliant with regular TB testing, Flu vaccination. Qualifications Required High School Diploma or equivalent 1 year of relevant experience customer service role or health care industry Must be 18 years of age, as required to co-sign legal documents (hospital consent forms, etc). Proficient in medical terminology and has assimilated the proficient typing requirements (30 words/min). About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Royal Oak Hospital - 3601 W 13 Mile Road - Royal Oak Department Name Patient Registration Royal Oak - Corporate Employment Type Full time Shift Evening (United States of America) Weekly Scheduled Hours 40 Hours of Work 3:30 p.m. to 12:00 a.m. Days Worked Sunday to Saturday Weekend Frequency Every other weekend CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

We are looking for a dynamic, experienced Front Desk to join our fast-growing team. We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the Dentist or Hygienist. In addition, you'll be responsible for answering and managing the phones, scheduling the Doctor(s) and Hygienist schedule of patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, then we want to hear from you. Primary Job Responsibilities: Completes daily insurance verifications for all scheduled patients Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit. Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone Confirm all future appointments Assist patients with billing questions Submit Insurance Claims with proper attachments and narratives. Follow-up with unscheduled recare/treatment appointments. Qualifications: 2-3 years' experience preferred Outstanding professionalism, high moral standards, and a self-motivated work ethic Strong communication and interpersonal skills to build trusting relationships with your co-workers and patients Driven personality to want to strive to be the best in your profession and provide the best care for our patients. Compensation & Benefits: Guaranteed Hourly Rate $18-22 Paid Vacation & Paid Holidays 401k Program: with matching contributions Benefits: (offered at 30 hours or more) Competitive health, dental, and vision plan Life Insurance and Disability Insurance FLSA Status: Non-Exempt We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship. Completion of this form is voluntary and will only be used to report on candidate demographics. Nothing contained in this form will be accessible or used in hiring or other employment decisions. Information provided will be recorded and maintained in a confidential file for reporting purposes only.

Arcturus Healthcare is a leading provider of high-quality healthcare services dedicated to delivering exceptional patient care. We are currently seeking a motivated and compassionate Phone Receptionist to join our team. If you are a detail-oriented individual with excellent communication skills and a passion for helping others, we encourage you to apply. Responsibilities: Answer and direct phone calls in a professional and courteous manner. Schedule and confirm patient appointments. Manage patient inquiries and provide information regarding services and office policies. Update and maintain patient records and databases. Coordinate with medical staff to ensure smooth office operations. Address patient concerns and resolve issues promptly. Perform general administrative duties as needed. Requirements Qualifications: Previous experience as a receptionist or in a similar role, preferably in a medical or healthcare setting. Excellent communication and interpersonal skills. Proficient in computer applications and basic office equipment. Ability to multitask and work in a fast-paced environment. Strong attention to detail and organizational skills. Compassionate and patient-focused attitude.

Front Desk Coordinator - Be the First Smile Patients See! Job Type: Full-time About Us At our practice, patient care isn't just what we do-it's who we are. With empathy as our guiding principle, we're dedicated to transforming the dental experience for every patient, every visit. Partnering with North American Dental Group, we're equipped with the tools and support to deliver excellent care. Your Work Schedule Monday: 8:45am-5pm Tuesday: 8:45am-5pm Wednesday: 8:45am-5pm Thursday: 8:45am-5pm Friday: 8:45am-5pm *Will work 4-5 days per week and may work at the Refresh Dental practice in Rochester at times. Your Role as a Front Desk Coordinator As a Front Desk Coordinator, you'll be the welcoming face and voice of our practice, ensuring patients feel valued from the moment they walk through the door. Your organization, professionalism, and ability to multitask will help keep our office running smoothly and efficiently. Key Responsibilities Dependably handle financial tasks, including co-payment collection, insurance verification, and daily reporting, ensuring a worry-free patient experience. Perform administrative duties such as sorting mail, scanning documents, and photocopying. Answer phone calls, provide information, and schedule, verify, and confirm appointments. Clearly explain dental procedures, policies, and services to patients. Present financial arrangements and policies to patients while maintaining professionalism and empathy. Track and manage appointments, including cancellations, no-shows, and late arrivals, to ensure a smooth schedule flow. What You'll Need to Succeed High School Diploma or equivalent (Associate's degree preferred). 1-5 years of customer service, insurance, or dental experience preferred. Familiarity with dental software, Microsoft Office, and a willingness to learn new programs. Strong communication, organizational, and multitasking skills. Why You'll Love Working With Us Paid Time Off: Competitive PTO that grows with your career. Comprehensive Benefits: Including 401(k). Career Growth: Access to continuing education and development opportunities. Dynamic Environment: Work in an exciting, inclusive atmosphere that values individuality and teamwork. Equal Opportunity Employer We celebrate diversity and are committed to creating an inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, ancestry, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, or any other legally protected characteristic. Ready to Make a Great First Impression? Apply now and join a team that's redefining dental care for the better! North American Dental Group-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from North American Dental Group, a dental support organization. #NADG3 We can recommend jobs specifically for you! Click here to get started.

Are you ready to take your career to new heights? At Concentra, you will be a vital member of our patient care team and play a crucial role in providing exceptional care to our patients. Our mission is to improve the health of America's workforce, one patient at a time. Join us at Concentra and see how your clinical competency and compassion can make a meaningful difference in the lives of the patients you serve. The Physical Therapy Support Specialist (PTSS) works to support the Center Therapy Director (CTD) and Staff Therapists, allowing them to focus on providing excellent patient care. The PTSS is responsible for therapy referral management, patient scheduling, assisting with patient registration and check-out, supply ordering, maintaining cleanliness of the therapy department, and may assist with some medical back office duties as assigned. This position ensures that every patient is treated with quality clinical care and is provided a welcoming and respectful experience. Schedule is Monday-Friday 8:00a-4:30p. Responsibilities Obtain timely authorizations from clients and/or insurance carriers for therapy treatments as prescribed by clinicians Utilize the electronic referral module to maintain records for all active referrals of responsibility including detailing referral status, client/insurance/patient correspondence, etc. Responsible for processing referrals utilizing company tools and resources to ensure that referrals are processed appropriately based on state guidelines or client specific direction. Work with medical and therapy leadership to ensure our medical model is followed as it relates to therapy referrals. Report any denials or delays to leadership as needed Must ensure all authorized visits are scheduled according to the clinician's referral without going above the number of authorized visits or outside of authorized date range Contact patients who miss an appointment and/or report missed appointment to employer Document any cancelled or rescheduled appointments in the patient's EMR and partner with Center Operations Director (COD)/CTD to evaluate any cases that may be eligible for closure as an inactive case Responsible for clerical tasks in both the front and back office associated with patient care and proper record keeping. Ensure accuracy in documentation. Cross train to perform Front Office duties including greeting patients, obtaining authorization, check in/out, communicating wait times, answering multi-line telephone system, distributing employer results/paperwork, etc. Responsible for daily therapy supply inventory management, wiping down treatment tables and equipment, washing/folding therapy linens, documenting equipment daily logs, performing Human Performance Evaluations (HPE's), and rooming patients for recheck appointments Maintains therapy equipment including but not limited to hydrocollator, freezer, and paraffin and completes corresponding maintenance logs as applicable (daily/weekly/monthly/etc.) In partnership with center leadership, assist with patient flow and volume Keep patients informed of expected wait times during all aspects of the center visit Assist in maintaining a neat, clean, and orderly appearance throughout the facility. Facilitate maintenance and required service on all therapy equipment. Follow HIPPA guidelines and safety rules Complete reports/logs as assigned by center leadership Attend center staff meetings or huddles as required Participate in initial and ongoing training as required May also perform various back office tasks including but not limited to urine drug screens and breath alcohol tests This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Qualifications Education Level: High School Diploma or GED Job-Related Experience Customarily has at least six months or more of referral management experience Previous medical office experience preferred Working knowledge of state-specific occupational medicine requirements preferred Job-Related Skills/Competencies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Concentra Core Competencies of Service Mentality, Attention to Detail, Sense of Urgency, Initiative and Flexibility Ability to make decisions or solve problems by using logic to identify key facts, explore alternatives, and propose quality solutions Outstanding customer service skills as well as the ability to deal with people in a manner which shows tact and professionalism The ability to properly handle sensitive and confidential information (including HIPAA and PHI) in accordance with federal and state laws and company policies Demonstrated effective communication and interaction with employers, patients, providers, and other colleagues Demonstrated ability to maintain working relationship with all levels of colleagues Demonstrated intermediate knowledge of Microsoft Office such as Word, Excel, Outlook, and entry of data into various systems/applications Strong teamwork with peers and center leadership team

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary: The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential Location: 7300 Dixie Highway Suite 1000 Clarkston, MI 48346 Duties/Responsibilities: Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Job DescriptionBenefits: 401(k) Company parties Competitive salary Opportunity for advancement Paid time off Training & development Join our team as a Client Services Specialist (Front Desk Coordinator/Receptionist) in Bloomfield Hills, Michigan! We're a leading office business center provider with multiple Midwest locations. Experience a flexible workspace office environment, serving professional clients, while showcasing your exceptional customer service skills. We're seeking candidates with professionalism, integrity, organizational skills, and reliability. Excellent communication abilities, both written and verbal, are essential. Bring your positive energy, interpersonal finesse, and enthusiasm to build strong connections with people. Attention to detail is crucial for executing daily tasks accurately. A history of long-term employment in previous positions is preferred. Responsibilities include greeting clients and their associates, managing mail, answering calls, setting up conference rooms, and providing administrative support. This part-time, permanent position offers competitive hourly pay ($17.00) for 25 hours per week (9:00 am - 2:00 pm, Monday - Friday). We value work-life balance and offer paid time off and paid holidays to our employees. Additionally, we provide a supportive and inclusive work culture that fosters personal and professional growth. Apply now and become an integral part of our team! Job Type: Part-time Pay: $17.00 per hour Expected hours: 25 per week

Job DescriptionBenefits: Bonus based on performance We are seeking a friendly, organized, and professional Medical Office Receptionist to join our healthcare team. The ideal candidate will be the first point of contact for patients, handling both administrative and clerical duties with exceptional customer service. This position requires excellent communication skills, the ability to multitask, and a strong understanding of patient care in a medical setting. Key Responsibilities: Patient Reception & Greeting: Greet patients warmly upon arrival and ensure a comfortable and welcoming environment. Verify patient information, update records, and complete necessary intake forms. Confirm patient appointments, and reschedule or cancel appointments as needed. Phone and Email Communication: Answer and manage multi-line phone system, directing calls to appropriate staff. Respond to patient inquiries via phone and email, providing information regarding services, procedures, and appointment details. Manage patient concerns and direct them to the appropriate medical staff when necessary. Appointment Scheduling: Schedule patient appointments accurately and in a timely manner, ensuring all necessary details are captured. Maintain an organized and efficient appointment calendar for physicians and other healthcare providers. Follow up with patients to confirm appointments and provide reminders as needed. Patient Check-In/Check-Out: Assist patients with checking in and out, ensuring all necessary forms are completed and updated. Collect co-pays and provide receipts. Manage patient flow and notify healthcare providers of patient arrivals. Data Entry & Record Maintenance: Accurately enter patient information into electronic health records (EHR) or other medical databases. Ensure patient confidentiality by following HIPAA regulations and guidelines. File and organize patient charts, medical records, and documents in an orderly and efficient manner. Billing & Insurance: Verify insurance information, check eligibility, and communicate with insurance companies regarding coverage details. Collect co-pays, balances, and process payments for services rendered. Prepare and submit billing claims to insurance companies as needed. General Administrative Support: Manage office supplies and order necessary materials as required. Coordinate with medical and administrative staff to ensure smooth office operations. Assist in the preparation of reports, records, and correspondence as needed. Qualifications: High school diploma or equivalent; additional certification or training in medical office administration is a plus. Proven experience in a medical office or healthcare setting is preferred. Strong knowledge of medical terminology, insurance processes, and EHR systems is desirable. Excellent communication and interpersonal skills. Ability to multitask and remain organized in a fast-paced environment. Detail-oriented with strong problem-solving skills. Proficient in office software (e.g., Microsoft Office Suite) and office equipment. Familiarity with HIPAA regulations and patient confidentiality. Physical Requirements: Ability to sit for extended periods of time. Ability to lift and carry office supplies (up to 25 lbs) as needed. Occasional standing, walking, and bending. Work Environment: Fast-paced medical office with frequent interaction with patients and staff. Regular office hours; may include evening or weekend shifts depending on office needs.

We are currently looking for someone to work 15 hours a week. These shifts would include two night shifts during the week and one weekend afternoon of your choosing! The Front Desk employee is the face of the club; you are the person a member sees when he or she first walks into the club. It is important that this person has a positive, upbeat personality with great communication ability. The Front Desk employee wears many hats and should be able to multi task between answering phone calls, making a Retro Smoothies and assisting customers. Ideal candidates for the Front Desk position will possess the following: A positive upbeat personality. Effective ability to communicate with customers, coworkers and managers. The ability to multitask. Customer service oriented. Punctual, responsible and detail oriented. CPR/AED training preferred. Prior experience in a retail setting is preferred. Responsibilities of the Front Desk include but not limited to: Greeting and checking in members as they come in. Resolving customer issues in an effective manner. Membership sales and retention. Following up with prospects. Selling in store merchandise such as Retro Smoothies cooler drinks, pro shop items etc. Ensuring a safe and clean health club environment for members and staff. Opening and closing the facility if scheduled. Following company policies and procedures. All Front Desk employees are to wear company staff shirt along with either khaki pants or black athletic pant. Sneakers must be worn. No boots, heals or sandals. Front Desk staff should be well groomed and neat. Opening employees are required to be at club 15 minutes prior to the clubs opening time. This is to ensure all items on the Opening Checklist are performed before the clubs scheduled opening time. Closing employees are to close at the established time. Employees should not count money until all members have left the facility and the doors are locked. Compensation: Start at $10.00/hour with increase after 90-day review With more than 120 gyms open or under development across the US, Retro Fitness offers multiple fitness experiences under one roof. From traditional strength and cardio options to personalized training programs, Retro Fitness offers something for everyone. Gyms feature best in class equipment and services, our Retro Blends Smoothie Bar, and a selection of amenities that keep members feeling accomplished and refreshed. With our new CEO, Andrew Alfano, leading the team, Retro Fitness is poised for growth in an exciting atmosphere with a new strategic vision and focus. We encourage you to consider joining us on this journey! Interested in owning a Retro Fitness? The brand is seeking qualified franchise partners to expand nationwide. For more information, please visit ******************** or *************************

Job Description The Role: KOS Services Inc. / Dental Dreams LLC in Ypsilanti, MI is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will have great customer service skills with a passion for helping others. Bilingual - Spanish proficiency is a plus! Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Life insurance, Pet insurance, and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual - Spanish (preferred) Excellent Customer Service experience Dentrix and/or Eaglesoft experience (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.

Toledo Clinic's Dermatology Office located in South Lyon, Michigan is seeking a part-time Medical Receptionist. This position will work Wed/Thurs (8-4) and Fri (8-2). Previous experience in a medical office is strongly preferred. General Summary: Perform various clerical duties to support the operation of a busy dermatology practice. Works under the supervision of the Practice Manager. The position is best suited for an energetic and highly motivated employee that is capable of multi-tasking. Principal Duties & Responsibilities: Example of Essential Duties: 1) Scheduling appointments, lab tests, surgeries, etc. 2) Answering phones - courteously and professionally. 3) Verifying referrals and/or pre-certifications. 4) Updating insurance information. 5) Answering general patient questions. 6) Taking messages accurately and relaying to appropriate personnel. Other Essential Duties May Include (but are not limited to): 7) Collecting co-pays. 8) Preparing and/or submitting charge tickets. 9) Preparing and cleaning exam rooms. 10) Sorting, filing and scanning patient charts. 11) Occasional travel to other office locations as needed 11) Other duties as assigned. Knowledge, Skills & Abilities Required: Required: - Excellent communication, phone, and organizational skills required. - Intermediate Computer skills - Consistently arrives at work, in professional attire, on time and completes all tasks within established time frame. - Seeks appropriate tasks when primary tasks are completed and assists co-workers as needed. - Demonstrates adaptability to expanded roles and work assignments. - Adheres to all Toledo Clinic policies and procedures. Education: - HS diploma or GED. Preferred: - Previous clerical experience in a Drs. office highly preferred.

Full Time, Entry Level - GREAT way to get hands on experience! Plenty of opportunities for growth within! Hours: Mon-Fri 10:00am-6:30pm and healthcare setting, up to date immunizations are required. We are a leading provider of transformational outsourcing solutions and services spanning the customer lifecycle across the Healthcare industry. At Firstsource Solutions USA, LLC, our employees are there for the moments that matter for customers as they navigate some of the biggest, most challenging, nerve-racking, and rewarding decisions of their lives. Dealing with healthcare challenges is hard enough but the added burden of not knowing how much that care will cost or having a means to pay for it often creates additional stress and anxiety. It's times like these when our teams are there to help guide these patients and their families through the complex eligibility and payment process. At Firstsource Solutions USA, LLC., we take the burden away from the patient and their family allowing them to focus on their health when they need to most. Afterwards, we work with patients to identify insurance eligibility, help them navigate their financial responsibilities and introduce ways to achieve financial well-being through payment arrangement options. Our Firstsource Solutions USA, LLC teams are with patients all the way, providing support and assistance all the while seeing first-hand the positive impact of their work through the emotions of relief and joy of the patients. Join our team and make a difference! The Patient Financial Advocate is responsible to screen patients on-site at hospitals for eligibility assistance programs either bedside or in the ER. This includes providing information and reports to client contact(s), keeping them current on our progress. Essential Duties and Responsibilities: Review the hospital census or utilize established referral method to identify self-pay patients consistently throughout the day. Screen those patients that are referred to Firstsource for State, County and/or Federal eligibility assistance programs. Initiate the application process bedside when possible. Identifies specific patient needs and assist them with an enrollment application to the appropriate agency for assistance. Introduces the patients to Firstsource services and informs them that we will be contacting them on a regular basis about their progress. Provides transition, as applicable, for the backend Patient Advocate Specialist to develop a positive relationship with the patient. Records all patient information on the designated in-house screening sheet. Document the results of the screening in the onsite tracking tool and hospital computer system. Identifies out-patient/ER accounts from the census or applicable referral method that are designated as self-pay. Reviews system for available information for each outpatient account identified as self-pay. Face to face screen patients on site as able. Attempts to reach patient by telephone if unable to screen face to face. Document out-patient/ER accounts when accepted in the hospital system and on-site tracking tool. Outside field work as required to include Patient home visits to screen for eligibility of State, County, and Federal programs. Other Duties as assigned or required by client contract Additional Duties and Responsibilities: Maintain a positive working relationship with the hospital staff of all levels and departments. Report any important occurrences to management as soon as possible (dramatic change in the number or type of referrals, etc.) Access information for the Patient Advocate Specialist as needed (discharge dates, balances, itemized statements, medical records, etc.). Keep an accurate log of accounts referred each day. Meet specified goals and objectives as assigned by management on a regular basis. Maintain confidentiality of account information at all times. Maintain a neat and orderly workstation. Adhere to prescribed policies and procedures as outlined in the Employee Handbook and the Employee Code of Conduct. Maintain awareness of and actively participate in the Corporate Compliance Program. Educational/Vocational/Previous Experience Recommendations: High School Diploma or equivalent required. 1 - 3 years' experience of medical coding, medical billing, eligibility (hospital or government) or other pertinent medical experience is preferred. Previous customer service experience preferred. Must have basic computer skills. Working Conditions: Must be able to walk, sit, and stand for extended periods of time. Dress code and other policies may be different at each healthcare facility. Working on holidays or odd hours may be required at times. Benefits including but not limited to: Medical, Vision, Dental, 401K, Paid Time Off. We are an Equal Opportunity Employer. All qualified applicants are considered for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other characteristic protected by federal, state or local law.

Come join our team and make a difference in the lives of those in our community! Genesee Health System (GHS) is looking for energetic and caring people to join our dynamic clinical team. We value our staff and think they deserve the best! Medical, vision and dental benefits available for a low premium cost for our staff and their dependents. We also provide an annually loaded HAS, a 5% match towards your retirement, generous paid time off. POSITION SUMMARY: We are seeking a part-time Medical Clerk for our Behavioral Health Urgent Care who will work the night shift . Currently, this position will work two (2) twelve (12) hour shifts, 8:00 p.m. - 8:30 a.m., including weekends and holidays. This position will train during the day shift 8:00 a.m. - 8:30 p.m., before moving to 12-hour shifts. GENERAL STATEMENT OF DUTIES: Under the direction of Program Supervisor or Senior Secretary; with training from the Billing Supervisor, performs high level clerical work involving computer work, answering the phone, scheduling patients, word processing, data entry, verifying insurance, authorizations of services, coverage for the classification, and other clerical duties; the work involves the exercise of judgment, the ability to read, write and follow oral and/or written instructions. Must possess a clear understanding of all medical insurances, CPT, ICD-9-CM and HCPCS codes. May be required to take minutes of meetings; performs related work as required. MINIMUM REQUIREMENTS: High school graduation or equivalent AND a total of twenty (20) college and /or vocational credit hours that included a minimum of 4 credit hours in computer classes, 4 credit hours in a medical billing class and 12 hours in health administration, medical assistant administration, RHIT or CPC programs. OR High school graduation or equivalent AND five (5) years of experience as a medical clerk or directly related field, with computer and data entry skills. ADDITIONAL REQUIREMENTS: Essential Physical Demands: Vision - Position requires the ability to visually assess details at both near and far distances, as well as to perceive depth and spatial relationships with or without reasonable accommodations. Hearing - Position requires the ability to receive and respond to verbal communication with or without reasonable accommodations. Lifting, Standing, and Walking With or Without Reasonable Accommodations: Position requires the ability to lift up to 35lbs on an occasional basis Position requires the ability to regularly stand for extended periods of time Position requires the ability to walk at a minimum of 35% up to a maximum of 65% Position will require the ability to occasionally stoop, bend, or reach to perform work tasks with or without reasonable accommodation Position must be able to perform tasks requiring manual dexterity, including the use of hands and fingers for handling, grasping, typing, writing, or operating equipment with or without reasonable accommodation. Veterans must submit Form DD214 to determine eligibility for Veterans' Preference Interested applicants must clearly show they meet the minimum qualifications. Resume must include the following information: Name of employer, month/year you were hired, month/year you left, if the position was part-time or full-time, and the job duties you performed while in the position. BARGAINING UNIT: AFSCME FLSA STATUS: NON-EXEMPT

The Role: KOS Services Inc. / Dental Dreams LLC in Ypsilanti, MI is now hiring Front Desk Receptionists to join our talented and dedicated team. This position will be focused on scheduling appointments, assist with operational goals, and provide excellent service to our patients. The ideal candidate will have great customer service skills with a passion for helping others. Bilingual - Spanish proficiency is a plus! Who Are We: KOS Services Inc. / Dental Dreams LLC is a dynamic, growing company with offices in Illinois, Texas, Massachusetts, Pennsylvania, Maryland, Virginia, New Mexico, South Carolina, Louisiana, California, Michigan, and Washington, DC. Its mission is to provide high-quality dental services in first-class facilities to people in underserved communities. Our offices offer an invaluable service by delivering the highest level of patient satisfaction in modern first-class facilities. The cornerstone of our success is a talented and dedicated staff. Benefits: Competitive compensation Benefits package includes: Medical & Vision Insurance Free dental treatment at our locations PTO 401K Life insurance, Pet insurance, and more Responsibilities: Maintain a high level of customer service at all times Work as part of a team with emphasis on communication Schedule patient appointments per month and daily patient goals Answer phones and confirm appointments Greet and check-in patients Accurately verify dental benefits Maintain detailed patient records in a fast-paced environment Collect payments, co-payments, and deductibles Create insurance claims and submit pre-authorizations to insurance companies on a timely basis Pull patient charts for future appointments when necessary Maintain a clean and professional office environment Assist with presenting and/or explaining treatment plans Qualifications: Bilingual - Spanish (preferred) Excellent Customer Service experience Dentrix and/or Eaglesoft experience (preferred) We are also interested in training those seeking to become Dental Assistants and/or Office Managers. We offer competitive pay, benefits, vacation time, and much more! KOS Services Inc. / Dental Dreams LLC is proud to be an Equal Employment Opportunity employer committed to an inclusive and diverse workplace. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.