ON SITE Medical Receptionist - Medical Secretary
Medical receptionist job in Lancaster, PA
Job DescriptionPeopleShare is immediately hiring for a full time ON SITE Medical Receptionist - Medical Secretary in Lancaster, PA!Apply today or call our office at ************Why PeopleShare?
We offer full medical benefits from day 1
Chance to work with the top companies in the area
Weekly pay through direct deposit
Skills training available
Earn referral bonuses
We offer coaching to help you ace your interview
Job Details for Medical Receptionist - Medical Secretary:
Schedule: Monday-Friday 8:00am-5pm
Pay Rate: $17 - $18+/hour + opportunity for performance raises and promotion
Weekly Pay via direct deposit!
Strong benefits:
Medical
Dental
Vision
Retirement
Job Responsibilities & Description for Medical Receptionist - Medical Secretary:
Provide phone-based and in-person Medical Customer Service
Perform receptionist and administrative duties such as check-in check out, Insurance Verification, and appointment scheduling
Capture and update confidential client information using Electronic Health Record system (EHR)
Communicate with clients to schedule appointments and obtain documentation
Job Requirements for Medical Receptionist - Medical Secretary:
1+ year of experience working in a call center or professional office setting
Experience strongly preferred in Medical Administrative Assistant, Medical Billing, Medical Customer Service, AR, AP, Medical Claims or similar field
Must be proficient with computer use, and able to learn EHR database functions
Must have good multi-tasking skills and ability to maintain focus on the phone for majority of the day
PeopleShare is the leading Staffing Agency in the region and has temporary to hire and permanent jobs in the central Pennsylvania (PA) area - Harrisburg, Camp Hill, Lemoyne, York, Lancaster, Carlisle, Chambersburg, Middletown, Leola, Shippensburg, Ephrata and Mechanicsburg, as well as northern Maryland (MD) - Hagerstown, Maugansville, Williamsport, Boonsboro, Smithsburg, and Hancock. We have openings for receptionist, data entry, customer service, customer service associate, customer service representative, customer service specialist, call center customer service, collections, office managers, call center, call center associate, call center representative, call center agent, call center specialist, call center generalist, medical administrative assistant, medical customer service, medical secretary, medical receptionist, medical customer service, medical intake, medical billing, medical billing associate, medical billing specialist, medical billing member, administrative assistant, accounts payable clerk, accounts receivable clerk, file clerk, warehouse, assembly, production, pickers, packers, forklift, machine operators, and maintenance mechanics.PeopleShare and its affiliates (Best Practices and Reliance Staffing) provide equal opportunities to all employees and applicants for employment without regard to race, religion, color, age, sex, national origin, sexual orientation, gender identity, genetic disposition, neurodiversity, disability, veteran status, or any other protected category or class under federal, state, and/or local laws. This policy applies to all locations and all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.IND15
Front Desk Coordinator - Lancaster
Medical receptionist job in Lancaster, PA
Front Desk Coordinator - Full Time/Part Time A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
* Greet and check in patients, providing a friendly and professional first impression
* Manage the flow of patients through the clinic in a timely, organized manner
* Present and sell wellness plans and membership packages confidently and accurately
* Support the clinic's sales goals by converting new and returning patients into members
* Answer phone calls and assist with appointment scheduling and patient inquiries
* Re-engage inactive members and maintain up-to-date patient records using POS software
* Assist with clinic marketing efforts and community outreach
* Maintain a clean, organized front desk and clinic environment
* Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
* High school diploma or equivalent required
* Minimum one year of customer service and sales experience preferred
* Strong phone, computer, and multitasking skills
* Energetic, motivated, and confident in a goal-driven environment
* Positive attitude with a team-oriented mindset
* Must be able to stand/sit for long periods and lift up to 50 pounds
* Office management or marketing experience is a plus
Schedule
This role requires 40 hrs / week availability in the clinic with occasional local travel to community events.
Compensation and Benefits
* Starting pay: $20 per hour + Bonus
* Medical and PTO pay
* Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
Medical Receptionist
Medical receptionist job in Harrisburg, PA
Benefits:
Dental insurance
Health insurance
Paid time off
Vision insurance
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyPatient & Family Coordinator - Compliance Risk Services
Medical receptionist job in Harrisburg, PA
**Penn State Health** - **Pennsylvania Psychiatric Institute** **Work Type:** Full Time **FTE:** 1.00 **Shift:** Varied **Hours:** 8:00a - 5:00p **Recruiter Contact:** Savannah Paxton at ******************************* (MAILTO://*******************************)
**_**Please note: In fall 2026, the Pennsylvania Psychiatric Institute is relocating inpatient services in Harrisburg, Pennsylvania to Holy Spirit Medical Center in Camp Hill. Our team is working closely with the Holy Spirit Medical Center Behavioral Health team and the Penn State Health Department of Psychiatry and Behavioral Health to ensure a smooth and coordinated transition_** **_._**
**SUMMARY OF POSITION:**
Serves as a liaison between patients/family members and staff/employees to promote improved communications, processes and patient experience and to reduce the risk of litigation to the organization. Work with clinical and non-clinical staff to address patient feedback regarding compliments, complaints and grievances as defined by the Centers for Medicare and Medicaid Services (CMS) and as regulated by the Department of Health (DOH), and to ensure compliance with all regulatory requirements from the aforementioned bodies.
**MINIMUM QUALIFICATION(S):**
+ High School Diploma or equivalent
+ Five (5) years relevant experience
+ PA Act 31 Child Abuse Training Certificate.
**WHY PENN STATE HEALTH?**
Penn State Health offers exceptional opportunities to learn and grow, exposure to a wide patient population, and the ability to provide individualized, innovative, and specialized care to patients in the community.
**Penn State Health offers an exceptional benefits package including medical, dental and vision with no waiting period as well as a Total Rewards Program that highlights a few of the many additional offerings below:**
+ **_Be Well_** with Employee Wellness Programs, and Fitness Discounts (University Fitness Center, Peloton).
+ **_Be Balanced_** with Generous Paid Time Off, Personal Time, and Paid Parental Leave.
+ **_Be Secured_** with Retirement, Extended Illness Bank, Life Insurance, and Identity Theft Protection.
+ **_Be Rewarded_** with Competitive Pay, Tuition Reimbursement, and PAWS UP employee recognition program.
+ **_Be Supported_** by the HR Solution Center, Learning and Organizational Development and Virtual Benefits Orientation, Employee Exclusive Concierge Service for scheduling.
**WHY PENN STATE HEALTH PPI?**
Pennsylvania Psychiatric Institute (PPI) is central Pennsylvania's leader in healing people with psychiatric and substance use disorders to achieve and maintain stability in their daily lives. A comprehensive team of specialists who provide sensitive, compassionate care for children, adolescents, and adults through personalized treatment plans that meet unique patient needs. Located in Harrisburg, Pennsylvania, PPI has a modern 89-bed, inpatient facility at its Polyclinic campus at 2501 North Third Street. As well as two convenient locations offering outpatient services, the Division Street Clinic, and the Third Street Clinic.
We are a Trauma Informed Care (TIC) organization guided by SAMHSA's "Four R's": Realization about trauma, Recognizing the signs of trauma, Responding to trauma, and Resisting re-traumatization. Our therapeutic work is guided by the SAMHSA's core principles of Trauma Informed Care. We invite all individuals committed to providing quality care to be a part of our PPI team.
**YOU TAKE CARE OF THEM. WE'LL TAKE CARE OF YOU. State-of-the-art equipment, endless learning, and a culture of excellence - that's Penn State Health. But what makes our healthcare award-winning? That's all you.**
_This job posting is a general outline of duties performed and is not to be misconstrued as encompassing all duties performed within the position. Eligibility for shift differential pay based on the terms outlined in company policy or union contract._ _All individuals (including current employees) selected for a position will undergo a background check appropriate for the position's responsibilities._
_Penn State Health is an Equal Opportunity Employer and does not discriminate on the basis of any protected class including disability or veteran status. Penn State Health's policies and objectives are in direct compliance with all federal and state constitutional provisions, laws, regulations, guidelines, and executive orders that prohibit or outlaw discrimination._
**Position** Patient & Family Coordinator - Compliance Risk Services
**Location** US:PA:Harrisburg | Human Services | Full Time
**Req ID** 85440
Easy ApplyPT Lanco Front Desk Coordinator
Medical receptionist job in East Petersburg, PA
Job DescriptionDescription:
The Spooky Nook Sports Lanco Front Desk Coordinator (PT) is responsible for welcoming all Spooky Nook Sports Lanco guests and providing an inviting, fun and healthy experience for all program participants and facility customers. This position requires 30 hours of scheduled front desk time with paramount customer service and leadership skills. The Front Desk Services Coordinator must remain organized throughout the registration process (including the collection, set up and recording of payments) for all activities and program registrations and batting cage operations. This position is also responsible for hiring, training and scheduling other PT Lanco employees to execute duties at the front desk.
NOTE: Because this position does involve routine interaction with children, all candidates must successfully obtain the following clearances PRIOR to beginning employment: 1. PA State Police criminal history record, 2. PA Child Abuse Clearance, and 3. FBI Fingerprint-based criminal history clearance.
If you do not already have these, please follow this link to begin the process of obtaining your clearances: ************************************************************** We recommend obtaining these as soon as possible to ensure your employment can begin promptly, as results may take up to 4 weeks to arrive. You must possess the “Employment” versions of each clearance and not the “Volunteer” versions.
Benefits
Working at a branch of the largest indoor sports complex in North America is an experience that compares to no other. The atmosphere is filled with energetic excitement that provides an uplifting ambience throughout the facility. The Nook takes pride in its friendly, guest-focused team members that make kindness contagious and help others succeed. As a part-time team member of the Nook, you will enjoy:
Free adult membership to our massive 80,000+ sq. ft. fitness center, including all the equipment you need to fit almost any training program. Membership also includes all group fitness classes.
35% discount on food and beverage purchases, including the Forklift and Palate restaurant
35% discount on all Nook apparel
Free child watch (3-hour increments)
Discounts on personal training, event space rental, and more!
Local business discounts
Essential Job Functions
Open and close front desk at Lanco
Implement best practices for the Lanco welcoming and registration processes
Create schedule for front desk based on the demands of programming in the facility
Provide support and leadership to part-time staff during shift
Seek guest feedback and make recommendations to improve visitor experience
Support and promote Spooky Nook Sports Lanco programming and provide related information to existing and potential customers
Listen to program participants and guests' needs and inquiries to determine appropriate service actions
Respond to various inquiries by guests and program participants in the facility via email and over the phone
Process payments for internal programming registrations and daily fees
Maintain member and facility usage statistics
Schedule birthday parties and other external rentals, including late night rentals
Follow all cash handling policies and procedures
Check participant identification and account profile upon checking in or registering for a program
Schedule facility usage and rentals for participants/guests
Complete office administrative tasks such as copying, mailing, filing, etc.
Communicate with members concerning facility changes, large events, promotions, etc.
Provide recommendations to improve process and procedures of all related tasks
All other duties as assigned
Requirements:
Basic Qualifications
PA Child Abuse Clearance and FBI Fingerprint Criminal History Clearance: Must be dated within the past 5 years and specifically for employment (not volunteer). NOTE: If you do not have already these clearances, you will be provided with instructions when an offer of employment is made. Results can take up to 4-6 weeks. Both clearances must be presented before employment can begin.
Experience in a customer service role
Dependable transportation to and from work
Language skills: Fluent knowledge of the English language; including the ability to read and interpret written information and speak and understand verbal communication
Ability to fulfill the physical requirements of the position with any reasonable accommodations as necessary
Availability to work a flexible schedule that includes evenings, weekends, and holidays as needed
Authorized to work in the United States
Preferred Qualifications
Highly dependable with a history of consistent attendance and punctuality
Demonstrates a positive and friendly attitude towards guests, customers, and fellow employees. Exhibits a respectful, professional demeanor
Self-starting and motivated with the ability to work independently and take initiative
Ability to multi-task and balance multiple projects/duties at once
Team-focused mindset; willing to set own priorities aside to help others; contributes to building a positive team spirit and morale
Integrity: Trustworthy and honest; takes accountability when appropriate
Detail-Oriented; Demonstrates a consistent level of accuracy and thoroughness; looks for ways to improve and promote quality
Experience communicating with individuals of diverse demographics
Initiative to work efficiently with minimal supervision
Working Conditions
Work environment: Upbeat, high-energy sports and event complex with heavy foot traffic and frequent large crowds.
Physical requirements: While performing the duties of this job, the team member will be regularly required to perform physical activity that includes moving about the work area, standing, sitting, bending, reaching with hands and arms, lifting, pushing, pulling, talking, hearing and smelling. The team member will be frequently required to stoop, kneel, or crouch. He or she is required to have the visual acuity to determine the accuracy, neatness, and thoroughness of the work assigned.
Lifting requirements: The team member will occasionally be required to lift, push, pull, lower and/or move up to 50 lbs occasionally.
Noise Level: The noise level in this environment is typically variable.
Work schedule: The work schedule may fluctuate to including evenings, weekends, and holidays.
Front Desk Receptionist
Medical receptionist job in Camp Hill, PA
Full-time Description
At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other with crazy courtesy and exceptional empathy and work together to perfect processes to achieve our mission. You'll join a culture of excellence and teamwork, with a strong focus on investing in our team and local communities. OIP offers a great work environment, professional development, challenging careers, and competitive compensation.
POSITION SUMMARY: Responsible for providing excellent customer service and scheduling responsibilities according to our therapy scheduling protocols.
ESSENTIAL FUNCTIONS:
Responsible for a warm, friendly greeting when patients arrive at the facility's therapy appointment.
Perform medical reception clerical duties, including answering phones, screening calls, taking messages, pulling patient information, and maintaining a clean, professional work environment.
Accurately and efficiently check in/out patients.
Collects copays according to the insurance plans and documents payments received.
Balances daily deposits and cash out at the end of their shift.
Adheres to organizational policies and procedures regarding HIPAA, code of conduct, and confidentiality.
Able to help cover other locations and stay beyond scheduled times to cover time off or unexpected absences.
Perform insurance verification to confirm patient eligibility, benefits, coverage limitations, and required referrals or authorizations.
Other duties as assigned.
EDUCATION/EXPERIENCE:
High school diploma or equivalent required.
Strong customer service skills and excellent communication skills.
Basic computer skills, preferably in Windows.
BENEFITS INCLUDE:
Competitive Wages
Medical, Dental, Vision, Disability, and Life Insurance within 30 days
Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability
Paid Time Off (PTO)
401(k) plan
Cell-Phone Discounts (AT&T & Verizon)
Casual Day on Fridays!
Company events for employees and their families
Career advancement opportunities
Front Desk - Treatment Coordinator
Medical receptionist job in Mechanicsburg, PA
Full-time Description
Verber Dental Group is a well-established local dental health system dedicated to providing exceptional dental care to South Central Pennsylvania. With a focus on patient comfort and satisfaction, we offer a comprehensive range of dental services throughout the offices in the group in a warm and welcoming environment.
We are seeking a Front Desk Treatment Coordinator to join our team at Rother Dental in Mechanicsburg. This vital role involves managing patient interactions, scheduling appointments, and performing administrative duties, all while ensuring a welcoming and efficient experience for our patients.
Be the welcoming face of our office, greeting patients with a warm smile upon their arrival and ensuring they leave with a positive experience at the end of their visit.
Qualified individuals should be able to perform the following duties with or without reasonable accommodation:
Patient Interaction
Greet and check-in/out patients and office guests with a friendly, professional demeanor.
Answer multi-line phones, promptly handle voice messages, and direct calls to the appropriate staff.
Verify patient and insurance information with high attention to detail and accuracy.
Appointment Management
Schedule patient appointments accurately and efficiently, ensuring optimal timing and resource allocation.
Collect insurance co-pays, patient expenses, and past-due balances with accuracy and professionalism.
Administrative Duties
Compile financial reports as needed to support practice operations.
Retrieve, distribute, and manage incoming faxes and communications.
Maintain patient confidentiality and adhere to HIPAA compliance guidelines.
General Office Maintenance
Ensure the cleanliness and organization of the front desk and waiting room areas for a professional and welcoming environment.
Receive and route documents, such as lab results and clinical correspondence, promptly and efficiently.
Other Duties
Perform any additional duties as instructed by the Practice Administrator to support the overall efficiency of the office.
What We Offer: At Verber Dental Group, we strive to create a supportive environment where you thrive. That's why we provide a comprehensive benefits package that goes above and beyond, including:
Medical and Vision Insurance
In-house Dental Coverage with $0 Premium
401(k) Plan with Generous Company Match
Paid Time Off + Paid Holidays
Quarterly Bonus Potential
Life and Disability Insurance Options
CE Reimbursements and Long-Term Growth Opportunities!
Monthly Employee Engagement Activities….and MUCH more!
Requirements
Exceptional customer service, organizational, and communication skills.
Strong multitasking ability with high attention to detail.
Self-motivated and proactive, with the ability to work independently and as part of a team.
Ability to thrive in fast-paced, high-pressure environments and meet deadlines.
Strong problem-solving skills with effective resolution implementation.
Proficient in computer skills and able to learn new software.
Compliance with OSHA, HIPAA, and Infection Control procedures.
Child Abuse Clearance, Criminal Background Check, and FBI Fingerprinting as required.
Be part of something special at Verber Dental Group. Apply now to join a team that values collaboration, growth, and excellent patient care!
Learn more at:
********************
*************************
Salary Description $18.50-$22.00/hour
Receptionist - Front Desk
Medical receptionist job in Harrisburg, PA
Job DescriptionBenefits:
401(k)
Bonus based on performance
Flexible schedule
Health insurance
Paid time off
We are seeking a professional, personable, and client-focused Receptionist to be the welcoming face of our office. This role is ideal for someone who takes pride in creating a positive first impression, enjoys interacting with people, and builds familiarity with clients over time. You will serve as the first point of contactboth in person and over the phone.
Qualifications/Responsibilities:
Excellent communication and customer service abilities
Consistently maintains a professional appearance and demeanor
Administrative and secretarial experience preferred
Ability to demonstrate team work productively and work independently as needed
Efficiently prioritize tasks and exercise time management
Computer and office Word, Excel, Access Database, Adobe Acrobat
Duties include but are not limited to:
Greet clients, visitors, and staff with a courteous and professional demeanor
Answer, screen, and direct incoming calls and inquiries appropriately
Build relationships with regular clients and become familiar with them by name
Keep the front desk area tidy, organized, and presentable
Some minor data entry
Utilizing office equipment such as copier, scanner, fax machine, postage machine
Process incoming/outgoing mail
Office organization and upkeep
Manage physical client filing system in coordination with client database management software
Handling electronic documents through secure firm portal in pdf format
Medical Office Receptionist
Medical receptionist job in Wayne, PA
At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team!
LifeStance Health Values
* Belonging: We cultivate a space where everyone can show up as their authentic self.
* Empathy: We seek out diverse perspectives and listen to learn without judgment.
* Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it.
* One Team: We realize our full potential when we work together towards our shared purpose.
Benefits
As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program.
Job Summary:
The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians.
Compensation: $20.00 - $21.00/hour
Location: 487 Devon Park Drive Ste 207 Wayne PA 19087
Duties/Responsibilities:
Operational Excellence:
* Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection.
* Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared.
* General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians.
* Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction.
Patient Support:
* Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes.
* Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner.
* Provide support to patients with requests via phone, email, and or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc.
* Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service.
* Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed.
* Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance.
* Collect all in-person and telehealth co-payments and account balances at the time of service.
* Complete insurance eligibility verification and reach out to patients to resolve any issues.
Clinician Support:
* Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc.
* Coordinate with clinicians pertaining to any additional patient questions.
* Support clinician schedules by auditing for appointment accuracy.
* Maintain a pleasant, secure, and motivational working environment in the Practice.
Required Skills/Abilities:
* Ability to multitask and prioritize duties to support delivery of high-quality patient experience.
* Ability to work independently and as a team member.
* Strong communication skills, both written and verbal.
* Proficient in using Computer Software Applications (Microsoft Office & EMRs)
* Comfortable handling sensitive and confidential Information (HIPAA)
Education and Experience:
* High School or equivalent required, associates/bachelor's degree preferred.
* 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred.
LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law.
#LI-SB1
LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.
Front Desk Optical/Medical
Medical receptionist job in Lebanon, PA
Front Desk Receptionist - Optical or Medical Background
Receptionist needed for a fast-paced Optical Retail Office. As a receptionist you will be our company's first impression on our patients. It is your foremost responsibility to greet all patients and help them with the appropriate paperwork in a friendly, courteous, professional manner.
JOB DESCRIPTION
Welcome patients by greeting them in person or on the phone
Schedule patient appointments
Assist patients according to established protocols
Ensure patient information is accurate
Call and Confirm appointments
Pull patient files
Complete information on patient files
Various clerical duties
Answer phones
REQUIREMENTS
Previous related experience (Optical or Medical)
Knowledge of Vision and/or medical Insurance
High School Degree (GED)
Strong written and verbal skills
Computer literate
Ability to multitask
Excellent talent to interact with people in a positive, friendly, and courteous manner.
Dependable, punctual and able to work Saturdays and some nights.
Patient Services Coordinator Supervisor
Medical receptionist job in Wayne, PA
Job Description
Patient Services Coordinator Supervisor
IVI RMA is looking for a Patient Services Coordinator Supervisor for their location in Wayne, PA. This is a full-time role Monday-Friday.
Job Purpose:
The Patient Services Supervisor will assist the Patient Services Manager in the direct oversite and daily management of all Patient Services Employees. They are responsible for the training and development of their employees. This role will play a large part in building a solid foundation for departmental workflow to ensure optimal care is provided to all patients.
Essential Functions and Accountabilities:
Onboards and trains new hires in all aspects of Patient Services
Ensures understanding and consistency in key departmental areas such as policies, procedures, and patient care.
Observes employee and patient interactions to provide coaching, guidance, and support.
Frequently visits satellite offices to provide face-to-face support.
Develops and continuously evaluates training curriculum to ensure safety, compliance, and productivity.
Ensures that reconciliation reports are run and completed daily. • Monitors how the employees record and process patient financial information and collect patient charges.
Establishes best practices in reviewing errors and making recommendations to remediate and improve.
Collaborates with the Patient Services Assistant Manager to ensure coverage across offices to maintain a fully functional department seven days a week, including all weekends and holidays
Performs hands-on the Patient Services' functions as needed due to absenteeism, open-to-hire, unusually high patient volume, etc. • Assists with employee management through coaching, counseling, and employee development.
Supervisor Responsibilities (if applicable):
Ensure that team members have the necessary training for proper performance and development.
Transmit the Company's policies (health and safety, labor legislation, training, etc.) to ensure compliance.
Academic Training:
High School Diploma or equivalent (GED) - required
Associate's degree - a plus
Area: Administrative Management or other related field
Position Requirements/Experience:
3+ years practical experience working in a related field
Previous Team Lead or Supervisor experience - preferred
Technical Skills:
Knowledge of Microsoft Office Suite: Word, Excel, Access, and OneNote - required
Performance management
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global: IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO “IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Patient Services Coordinator/Front Desk
Medical receptionist job in Wayne, PA
Job Description
RMA of Philadelphia, part of IVIRMA North America network of top fertility practices is currently seeking a hard-working, reliable and motivated person for our Front Desk/Patient Services Coordinator position in our Wayne, PA location. This is a Full-Time position typically Monday-Friday 6:45am-3:45pm but hours might vary.
The Patient Services Coordinator will greet all incoming patients and guide them through their visit. This role will set the tone for the patient's visit and coordinate each phase with the necessary departments. They resolve problems by working in concert with members of our multi-disciplinary teams to present a positive Practice image to our patients.
Essential Functions and Accountabilities:
Welcomes and greets all patients and visitors.
Comforts patients by anticipating their anxieties and answering their questions.
Follows provider appointment templates and guides patients through their visit.
Assesses schedule conflicts and problems with recommendations for solutions.
Collects payments as required; works with Finance to ensure all insurance information is entered and up to date.
Works closely with patient's care team to coordinate total patient care.
Processes medical records requests.
Handles administrative tasks such as filing, sorting faxes, and answering phones.
Schedules and confirms appointments.
Works with other departments to ensure the office is in excellent condition.
Supports office by ordering supplies and maintaining the front desk and waiting room areas.
Academic Training:
High School Diploma or equivalent (GED) -
required
Associate's degree -
a plus
Area:
Administrative Management or other related field
Position Requirements/Experience:
1+ years practical experience working in a similar position
Experience in a patient-facing role - preferred
Experience working in medical/healthcare industry
2+ years practical experience working in a customer service setting
Technical Skills:
Proficient computer skills (Microsoft Office). Keyboard skills of 25 words required. Experience with medical office software program(s) (EMR's) preferred.
IVI-RMA offers a comprehensive benefits package to all employees who work a minimum of 30 hours per week.
Medical, Dental, Vision Insurance Options
Retirement 401K Plan
Paid Time Off & Paid Holidays
Company Paid: Life Insurance & Long-Term Disability & AD&D
Flexible Spending Accounts
Employee Assistance Program
Tuition Reimbursement
About IVIRMA Global:
IVIRMA is the largest group in the world devoted exclusively to human Assisted Reproduction Technology. Along with the great privilege of providing fertility care to our patients, IVIRMA embraces the great responsibility of advancing the field of human reproduction. IVIRMA Innovation, as one of the pillars of IVIRMA Global, is a renowned leader in fertility research and science. Check out our websites at: *********************** & ***********************
EEO
“IVIRMA is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: IVIRMA is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at IVIRMA are based on business needs, job requirements and individual qualifications, without regard to race, color, religion and/or belief, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. IVIRMA will not tolerate discrimination or harassment based on any of these characteristics. IVIRMA encourages applicants of all ages.”
Patient Services Coordinator Home Health - Full-time
Medical receptionist job in York, PA
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice. As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
* 30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
* Continuing education opportunities
* Scholarship program for employees
* Matching 401(k) plan for all employees
* Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
* Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
* Flexible spending account plans for full-time employees
* Minimum essential coverage health insurance plan for all employees
* Electronic medical records and mobile devices for all clinicians
* Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
* Must possess a high school diploma or equivalent.
* Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
* Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
* Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
* Must possess a valid state driver license
* Must maintain automobile liability insurance as required by law
* Must maintain dependable transportation in good working condition
* Must be able to safely drive an automobile in all types of weather conditions* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyPatient Services Coordinator Home Health - Full-time
Medical receptionist job in York, PA
Are you in search of a new career opportunity that makes a meaningful impact? If so, now is the time to find your calling at Enhabit Home Health & Hospice.
As a national leader in home-based care, Enhabit is consistently ranked as one of the best places to work in the country. We're committed to expanding what's possible for patient care in the home, all while fostering a unique culture that is both innovative and collaborative.
At Enhabit, the best of what's next starts with us. We not only make it a priority to maintain an ethical and stable workplace but also continually invest in our employees. By extending ongoing professional development opportunities and providing cutting-edge technology solutions, we ensure our employees are always moving their careers forward and prepared to deliver a better way to care for our patients.
Ever-mindful of the need for employees to care for themselves and their families, Enhabit offers competitive benefits that support and promote healthy lifestyle choices. Subject to employee eligibility, some benefits, tools and resources include:
30 days PDO - Up to 6 weeks (PDO includes company observed holidays)
Continuing education opportunities
Scholarship program for employees
Matching 401(k) plan for all employees
Comprehensive insurance plans for medical, dental and vision coverage for full-time employees
Supplemental insurance policies for life, disability, critical illness, hospital indemnity and accident insurance plans for full-time employees
Flexible spending account plans for full-time employees
Minimum essential coverage health insurance plan for all employees
Electronic medical records and mobile devices for all clinicians
Incentivized bonus plan
Responsibilities
Schedule patients to branch field clinicians. Communicate with field staff, patients, physicians, referral sources, caregivers, and other service providers in order to maintain proper care coordination and continuity of care. Manage the on-call notebook and hospitalization logs to enhance communication among stakeholders.
Qualifications
Must possess a high school diploma or equivalent.
Must either 1) be a licensed practical or vocational nurse in the state in which they currently practice, with at least one year of clinical experience in a healthcare setting; or 2) have at least one year of home health, hospice, or pediatric experience within the last 24 months, and have a demonstrated understanding of staffing and scheduling requirements related to home care services.
Must have basic demonstrated technology skills, including operation of a mobile device.
Education and experience, preferred
Previous experience in home health, hospice, or pediatrics is preferred.
Requirements*
Must possess a valid state driver license
Must maintain automobile liability insurance as required by law
Must maintain dependable transportation in good working condition
Must be able to safely drive an automobile in all types of weather conditions
* For employees located in Oregon, requirements related to driving are not applicable unless employee has a clinical license
Additional Information
Enhabit Home Health & Hospice is an equal opportunity employer. We work to promote differences in a collaborative and respectful manner. We are committed to a work environment that supports, encourages and motivates all individuals without discrimination on the basis of race, color, religion, sex (including pregnancy or related medical conditions), sexual orientation, gender identity, marital status, age, disability, national or ethnic origin, military service status, citizenship, genetic information, or other protected characteristic. At Enhabit, we celebrate and embrace the special differences that makes our community extraordinary.
Auto-ApplyHotel Front Desk Receptionist
Medical receptionist job in Mechanicsburg, PA
Do you have a passion for service and love to put a smile on people's faces? Then you might be an excellent fit for the hotel front desk agent position on our guest services team! You'll welcome guests, manage their account information, and ensure they have everything they need for an exceptional stay.
Job seekers interested in working in a high-energy environment with growth opportunities and flexible hours should start their application today!
(B1) Front Desk Receptionist
Medical receptionist job in Elizabethtown, PA
Job Description
Playful Pups Retreat in Elizabethtown, PA is looking for a welcoming and energetic Front Desk Receptionist to join our team on a full-time or part-time basis. This role is perfect for someone who enjoys providing excellent customer service while helping pets and their families feel right at home when they visit our resort.
Do you enjoy working with animals? Are you confident speaking with clients on the phone and in person? Would you like to work for a company that supports your growth and success? If so, we'd love to connect with you!
Why You'll Love Working Here
This entry-level position offers a competitive starting pay of $13.50-$15 per hour, based on experience. We also offer a variety of benefits, including:
Paid Time Off (PTO)
Insurance options
Employee Assistance Program (EAP) through Ally Health
Flexible scheduling
Employee discounts
The bonus of being able to bring your dog to work
If you're excited to use your communication and customer service skills in a fun, pet-friendly environment, this could be the role for you.
About Playful Pups Retreat
At Playful Pups Retreat, our goal is to provide the ultimate home away from home for every pet in our care. As a premier pet resort, we're committed to creating a safe, engaging, and nurturing space for our furry guests-whether they're visiting for the day or staying longer.
We prioritize enrichment, exercise, and socialization to support each dog's mental and physical well-being, along with confidence building, training, and lots of cuddles. Because every dog is unique, we take the time to learn their individual personalities so we can provide personalized care.
Our team consists of positive, dependable professionals who are passionate about animals and knowledgeable about dog behavior. We believe in a supportive, growth-focused workplace and enjoy promoting from within whenever possible.
What You'll Do
As the first point of contact for our clients, you'll play an important role in creating a positive experience for both pets and pet parents. Whether answering the phone or greeting guests in person, you'll bring warmth, professionalism, and a friendly attitude-think happy Golden Retriever energy!
Your responsibilities will include:
Greeting clients and explaining our services
Checking pets in and out, gathering accurate information, and completing required paperwork
Escorting dogs to and from lobby areas during drop-off and pick-up
Answering phones in a friendly and professional manner
Communicating clearly with pet parents and our animal care team
Your organization, attention to detail, and upbeat approach will help keep our front desk running smoothly.
What We're Looking For
Strong customer service and phone skills
Basic computer skills
Clear verbal and written communication
A positive, team-oriented mindset and attention to detail
Basic dog handling ability
Experience in a pet boarding or dog daycare setting is a plus, but not required. Prior customer service experience is also helpful, and we're happy to train the right candidate.
If you enjoy working in a fast-paced environment, staying organized, and interacting with both people and pets, this position may be a great match.
Physical Requirements
The physical demands listed below reflect what is required to successfully perform the essential functions of this role. Team members must be able to stand for extended periods and demonstrate the ability to sit, bend, twist, carry, or lift up to 50 lbs. This role requires regular use of phones and/or headsets, typing and writing, and clear vision to read printed materials and computer screens. Hearing and speech are required for effective communication in person and over the phone.
Safely handling dogs of all sizes is an essential part of the position and may include managing dogs that pull or jump. Safety is a top priority at our facility, and all team members are expected to follow established policies and procedures at all times.
Before applying, please consider whether you can meet these physical requirements.
Playful Pups Retreat is an Equal Opportunity Employer.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including sexual orientation and gender identity), national origin, disability, protected Veteran status, or any other characteristic protected by applicable federal, state, or local law.
Job Posted by ApplicantPro
Front Desk Coordinator (Montgomery County)
Medical receptionist job in Wayne, PA
Job Description
We're making great healthcare easy for all. Will you join our team?
Bala Cynwyd, PA - Blue Bell, PA - Radnor, PA
Delivering great healthcare begins with you! That's because our Medical Receptionists & Front Desk Coordinators are an integral part of the vybe urgent care team! This is a fast-paced, exciting position for the right candidate in an Urgent Care environment. You will professionally and courteously answer inbound calls, make outbound calls to patients and assist with greeting patients and visitors.
Must have strong customer service skills with healthcare experience strongly preferred. Must be able to work in a fast-paced environment with the ability to multitask. We are looking for candidates who are genuinely excited to help others. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve issues. Regular interaction and collaboration with Center Managers and other members of the vybe urgent care team is essential
Key Responsibilities - your typical day
Answer a high volume of incoming calls in a prompt and courteous manner with a positive attitude to help the patients.
Make outbound phone calls including following up on patient voicemails.
Provide patients with accurate and complete information by utilizing EMR (Athena) with knowledge and confidence.
Greet patients and visitors courteously and professionally, demonstrating caring, compassion and empathy in meeting their needs.
Qualifications
6+ months' experience in a healthcare setting strongly preferred
Strong phone skills, including active listening while researching the patient's account
Familiarity with healthcare practices
Excellent communication skills
Ability to work independently with minimal supervision
A minimum of a high school diploma or GED is required.
Prefer a minimum of 6 months or more patient customer service in a physician or specialty practice setting
Experience on EMR, especially athena Net is preferred
Ability to work 12-hour and 9-hour shifts in order to meet full-time requirements
Get to know vybe
We believe everyone deserves great care, delivered with warmth and kindness in a safe, clean setting. The work is sometimes challenging but our team also finds it incredibly rewarding. We learn from each other along the way, and this encourages your growth and success. We'll show you every day we're glad you're part of our team. vybe offers a competitive salary and benefits package, plus extra perks that support you as you do the most meaningful work of your career.
Ready to make a difference? Good, we are too!
Joining vybe, you'll be at the forefront of creating a different kind of healthcare experience in your neighborhood!
Everyone deserves great care, and you'll help patients in a way that keeps them coming back to take better care of themselves.
Grow your career as part of a caring team!
You'll thrive in a high-energy environment that is also highly rewarding. The moment you join us, you will feel enthusiasm and support in every direction.
We connect you to clinical education, leadership training, and ongoing mentorship so you always have the resources you need to succeed.
We believe in the work we do and in having fun while doing it!
We share your values!
Open, transparent, and inspiring- we take the time to get to know each other and build positive relationships with our team members and our patients.
We value and celebrate diversity and inclusion of all identities. We are pleased to promote ourselves on Google as an LGBTQ Safe Space, and all our centers are Trans-friendly.
Ready to join our team?
Please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!
vybe urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Weekday shifts (12 hours): 8a-8p
Weekend shifts (9 hours): 8a-5p
Every other Weekend is required
Front Desk Coordinator
Medical receptionist job in Wayne, PA
Job Description
We're making great healthcare easy for all. Will you join our team?
Delivering great healthcare begins with you. That's because our Medical Receptionists and Front Desk Specialists are an integral part of the vybe urgent care team! This is an exciting position for the right candidate in an Urgent Care environment. You will professionally and courteously answer inbound calls, make outbound calls to patients and assist with greeting patients and visitors.
Must have strong customer service skills with healthcare experience strongly preferred. Must be able to work in a fast-paced environment with the ability to multitask. We are looking for candidates who are genuinely excited to help others. They're patient, empathetic, and passionately communicative. They are confident at troubleshooting and investigate if they don't have enough information to resolve issues. Regular interaction and collaboration with Center Managers and other members of the vybe urgent care team is essential
Key Responsibilities - your typical day
Answer high volume of incoming calls in a prompt and courteous manner with a positive attitude to help the patients.
Make outbound phone calls including following up on patient voicemails.
Provide patients with accurate and complete information by utilizing EMR (Athena) with knowledge and confidence.
Greet patients and visitors courteously and professionally, demonstrating caring, compassion and empathy in meeting their needs.
Qualifications
6+ months' experience in a healthcare setting strongly preferred
Strong phone skills, including active listening while researching the patient's account
Familiarity with healthcare practices
Excellent communication skills
Ability to work independently with minimal supervision
A minimum of a high school diploma or GED is required.
Prefer a minimum of 6 months or more patient customer service in a physician or specialty practice setting
Experience on EMR, especially athena Net is preferred
Get to know vybe
We believe everyone deserves great care, delivered with warmth and kindness in a safe, clean setting. The work is sometimes challenging but our team also finds it incredibly rewarding. We learn from each other along the way, and this encourages your growth and success. We'll show you every day we're glad you're part of our team. vybe offers a competitive salary and benefits package, plus extra perks that support you as you do the most meaningful work of your career.
Ready to make a difference? Good, we are too!
Joining vybe, you'll be at the forefront of creating a different kind of healthcare experience in your neighborhood!
Everyone deserves great care, and you'll help patients in a way that keeps them coming back to take better care of themselves.
Grow your career as part of a caring team!
You'll thrive in a high-energy environment that is also highly rewarding. The moment you join us, you will feel enthusiasm and support in every direction.
We connect you to clinical education, leadership training, and ongoing mentorship so you always have the resources you need to succeed.
We believe in the work we do and in having fun while doing it!
We share your values!
Open, transparent, and inspiring- we take the time to get to know each other and build positive relationships with our team members and our patients.
We value and celebrate diversity and inclusion of all identities. We are pleased to promote ourselves on Google as an LGBTQ Safe Space, and all our centers are Trans-friendly.
Ready to join our team?
Please fill out our initial 3-minute mobile-friendly application so that we can review your information. We look forward to meeting you!
vybe urgent care is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.
Front Desk Coordinator - Lancaster
Medical receptionist job in Lancaster, PA
Job Description
Front Desk Coordinator - Full Time/Part Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires 40 hrs / week availability in the clinic with occasional local travel to community events.
Compensation and Benefits
Starting pay: $20 per hour + Bonus
Medical and PTO pay
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
Apply today and start moving your career in the direction you want. For more information, visit ***************** or follow the brand on Facebook, Instagram, Twitter, YouTube and LinkedIn.
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Front Desk Receptionist
Medical receptionist job in Camp Hill, PA
Job DescriptionDescription:
At the Orthopedic Institute of PA, our mission since 1971 has been to create an amazingly positive, memorable experience for every patient, family, and team member. We treat each other with crazy courtesy and exceptional empathy and work together to perfect processes to achieve our mission. You'll join a culture of excellence and teamwork, with a strong focus on investing in our team and local communities. OIP offers a great work environment, professional development, challenging careers, and competitive compensation.
POSITION SUMMARY: Responsible for providing excellent customer service and scheduling responsibilities according to our therapy scheduling protocols.
ESSENTIAL FUNCTIONS:
Responsible for a warm, friendly greeting when patients arrive at the facility's therapy appointment.
Perform medical reception clerical duties, including answering phones, screening calls, taking messages, pulling patient information, and maintaining a clean, professional work environment.
Accurately and efficiently check in/out patients.
Collects copays according to the insurance plans and documents payments received.
Balances daily deposits and cash out at the end of their shift.
Adheres to organizational policies and procedures regarding HIPAA, code of conduct, and confidentiality.
Able to help cover other locations and stay beyond scheduled times to cover time off or unexpected absences.
Perform insurance verification to confirm patient eligibility, benefits, coverage limitations, and required referrals or authorizations.
Other duties as assigned.
EDUCATION/EXPERIENCE:
High school diploma or equivalent required.
Strong customer service skills and excellent communication skills.
Basic computer skills, preferably in Windows.
BENEFITS INCLUDE:
Competitive Wages
Medical, Dental, Vision, Disability, and Life Insurance within 30 days
Company-Paid Group Life Insurance, Short-Term Disability & Long-Term Disability
Paid Time Off (PTO)
401(k) plan
Cell-Phone Discounts (AT&T & Verizon)
Casual Day on Fridays!
Company events for employees and their families
Career advancement opportunities
Requirements: