Medical receptionist jobs in Washington, IN

QUALIFICATIONS Education High school graduate or equivalent Experience/Skills One year experience in office or hospital setting Experience with billing and insurance Ability to communicate effectively both verbally and in written reports Required Licenses/Certifications N/A Working Conditions Clean, well-lighted working environment ROUTINE RESPONSIBILITIES Behavioral Expectations Consistently complies with established Behavioral Expectations Essential Functions Registers all patients, gives new patients medical forms to complete Verifies patient demographic, employment and insurance information Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits Maintains a good working relationship with office/clinic staff members and providers Performs other duties as assigned. Day Shift/Monday - Friday 8a - 4:30p 80 hours/Bi-Weekly

Job Description*Direct Applicants Only. We are not seeking recruitment support for this role. Internal applicants will be given priority in the hiring process.* Smithville Communications is seeking a Scheduler to join our Customer Experience Team! The Scheduler will effectively manage the calendaring of resources to deliver Smithville services, research and resolve customer concerns, and work in close partnership with all departments to increase Smithville's level of customer service and improve responsiveness. The Scheduler thinks critically, listens actively, and makes sound decisions in a fast-paced contact center environment. Participates in the development of the department by providing input on customer feedback, the effectiveness of current practices, and suggestions for how Smithville can deliver world class customer experiences. WHAT YOU'LL DO Communicate professionally and clearly with both internal and external customers through active listening Quickly comprehend and clearly understand the issues customers present and assist accordingly Respond to customers via phone and email regarding the scheduling of Smithville services (including new installations and trouble tickets) Walk customers through what to expect during their service-related appointments Schedule resources related to Smithville services Maintain customer information and installation information via service orders daily Identify, research, and resolve customer complaints using available resources Follow up on customer inquiries not immediately resolved within 24 hours WHAT YOU NEED High school diploma or equivalent required Conversational proficiency of the English language- including the proper use of grammar, spelling, and punctuation Customer service and keyboarding experience required. Scheduling and call center experience a plus Demonstrated computer skills, including proficiency in Microsoft Office applications and ability to quickly learn new software Must be able to multi-task such as typing notes while speaking with customers or technicians Excellent verbal and written communication skills and ability to interact with a diverse population Ability to work appropriately with and to protect sensitive information Creative and critical thinking skills Strong analytical and organizational skills Attention to detail; high level of accuracy Ability to embrace change, learn new skills, and continuously improve Ability to work both independently and with co-workers toward the goals of the company WE'VE GOT YOU COVERED Insurance Plans include: Medical | Prescription | Dental | Vision | Term Life | Long-Term Disability | Voluntary Insurance Health Savings Account with generous annual company contributions to HSA 401(k) Retirement Savings Plan with a company match Generous Paid Time Off (PTO) program Paid holidays Tuition reimbursement Paid training Discounted company products and services Wellness benefits ABOUT US For more than 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will too! Note, all job offers are contingent upon passing a background check and drug screen. Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal-opportunity employer. Powered by JazzHR FkBDM9mOmP

Find your fit & love your job! Community: Paoli Health and Living Full Time Day Shift Shareable Link **************************** With CarDon, you're not just a number. We value our employees. The time is now for a more rewarding career. Achieve your professional goals and find a position that fits into your plan. We offer amazing benefits such as our "Achieve Your Degree" program. We'll pay your tuition! Plus, flexible schedules, weekly pay and so much more. If you have a heart for senior care and a passion for helping others, then CarDon is the place for you. If you are a CNA or QMA looking for the next role in your career, then our scheduling coordinator role might be right for you! Working with us, you will get weekly pay, paid time off and a family-owned organization. Plus, we have some amazing benefits. Check it out Who We Are CarDon is a family-owned senior-living company with more than 20 communities in the Midwest. We offer independent and assisted living, rehabilitation, skilled nursing and memory support. We're rapidly growing, offer a wide variety of career paths, and reward bright ideas and hard work. Work for the best and join the Heart of the CarDon family of care. What You'll Do * Responsible for the scheduling of the Nursing Department staff to assure appropriate staffing needs are met at all times. * Responsible for On-Call Rotation and Central Supplies. * Direct patient care as needed. Our Ideal Candidate We're looking for an organized and compassionate Scheduling Coordinator. An extremely caring person with a spirit built around teamwork and respect. Above all, this person loves fostering solid relationships with residents and has a heart for senior care. Is this you? * 1-3 years' experience working with direct patient care as a CNA or QMA in a long-term care facility * Skilled at tackling numerous tasks and makes quick decisions * Can foster good resident and family relationships * Ability to effectively collaborate within a team environment * A passion for working with elderly residents Find your calling with CarDon. Don't hesitate to reach out with any questions or inquiries. ************** 10 hours ago Apply Now!

Job Details IN, Carlisle- Wabash Valley Correctional Facility - CARLISLE, IN Part-Time High School Diploma/GED None Day Administrative & ClericalDescription Centurion is proud to be the provider of comprehensive healthcare services to the Indiana Department of Correction . We are currently seeking a part-time Medical Records Clerk to join our team at Wabash Valley Correctional Facility located in Carlisle, Indiana. $15-$17 per hour, depending on experience 20 hours a week The Medical Records Clerk is responsible for initiating and maintaining offender health records, responding to requests for health records, and performing clerical duties. Works closely with healthcare staff to ensure maintenance and accountability for offender health records to support continuity of care. • Working with patient consults • Auditing consults and grievance logs/roll-up reports • Working extensively with Microsoft Office applications, including Word, Excel, and Access Qualifications • High school diploma or GED equivalent required • Minimum of one (1) year of administrative or office experience required • Must have experience with medical terminology • Good communication and organizational skills, professional phone etiquette, and accurate typing skills • Demonstrated computer proficiency in Microsoft Office required • Working knowledge of spreadsheets and database programs preferred • Must be appropriately and actively certified in Cardio-Pulmonary Resuscitation (CPR) • Ability to obtain a security clearance, to include drug screen and criminal background check Flexible hours through out the week: Part Time Hours totaling 20 hours per week

Job Description Patient Care Coordinator At Beltone, we deliver premium patient care by fostering a collaborative, empowering work environment. Our commitment to innovative hearing technology and exceptional service drives our success. Responsibilities Administrative Support: Perform a range of office tasks efficiently. Patient Assistance: Support the Hearing Care Professional in guiding patients and serve as their primary liaison. Appointment Management: Optimize scheduling to maximize test opportunities and track patient engagement. Marketing & Sales: Assist with local marketing efforts, cultivating new community relationships and referrals. Communication: Handle incoming calls and follow up with patients professionally. Documentation & Compliance: Process clinic forms accurately to ensure HIPAA and state law compliance, including verifying patient eligibility. Financial Processing: Manage payments, reconcile cash balances, and oversee inventory. Office Environment: Maintain a clean, welcoming workspace. Qualifications High School diploma or equivalent required. Preferred: 2 years' experience in office administration, sales, or customer service. Proficiency in MS Office. Flexibility to work varying hours. Competencies Strong customer service orientation. Team player with a positive, enthusiastic attitude. Self-motivated, organized, and decisive. Join Beltone and grow professionally in a dynamic environment where your skills contribute to superior patient care. We are an Equal Opportunity Employer and welcome applicants from diverse backgrounds.

Benefits: We pride ourselves in retaining our top talent by offering work environments that support professional development and personal success. In addition to our robust healthcare and retirement plans, we offer: * Flexible work schedules - Full time/part time/supplemental - Day/Eve/Night * Onsite children's care centers (Infant through Pre-K) * Tuition reimbursement * Student Loan Repayment Program * Payactiv-earned wage benefit-work today, get paid tomorrow * Free access to Midtown fitness center * Career advancement opportunities Location: Memorial Hospital Department: Access & Logistics Center Shift: Part Time 24 Hours/week,3rd Shift, Weekdays & Rotating Weekends/Holidays Job Overview Schedule patient appointments, physician referrals, and classes Manage electronic call schedules and overhead announcements Respond to general inquiries, emergency calls, and activate response teams Activate MyChart accounts and assist callers Demonstrate strong communication, grammar, and computer skills Multitask, prioritize, and adapt quickly in a fast-paced environment Required Certification/License/Experience: High school diploma. Business background with direct customer-related contact experience preferred. Other Key Words: Scheduling, Administrative, Clerical, Receptionist, Rep, Support

Patient Experience Specialist - ProgressiveHealth of Indiana, LLC - Jasper, IN We are looking for an energetic and customer service-driven Patient Experience Specialist to join our team! This position will hold the front office responsibility within our patient settings. This is a full-time, in-office position with a weekday, day-shift schedule. No previous experience is needed but would be ideal to have. This is also a wonderful opportunity to expand your knowledge and gain experience in the healthcare industry. Come be a part of a growing organization in a progressive, supportive, and innovative team! Monday - Thursday 7:30AM - 4:30PM & Friday, 7:30AM - 4PM What will you be doing in this role? Scheduling and recapturing appointments, missing in action patients, and pro-actively rescheduling appointments Registering patients (check-in/out) and ensuring all information is complete and accurate Coordinating with the patient and/or referring physician to obtain referrals Documenting referrals as directed in appropriate logs Scheduling initial evaluations and follow-up visits to yield optimal visits per treatment plan Verifying patient's insurance in advance to ensure that necessary prior authorizations by payors have been obtained Educating patients confidently about their coverage and payment responsibilities as it relates to therapy services Ensuring patients understand and sign necessary documentation related to insurance coverage for services deemed non-covered Collecting all monies that are due prior to each visit Could include co-payments, deductibles, co-insurance, and payments on statements Answering incoming telephone calls in a consistent and professional manner, with attention to detail Taking and delivering messages or transferring calls to voice mail when appropriate personnel is unavailable Any other duties relating to the operations of the clinic that might be assigned by the Site Coordinator, Revenue Cycle Department or Patient Experience Coordinator This does not necessarily list all responsibilities, duties, requirements, or efforts associated with the job. While this list is intended to be an accurate reflection of the job, the company reserves the right to review and modify the functions, duties and requirements of the job or to require that additional or different tasks be performed as circumstances or business needs require. Our ideal candidate would: Have a high school diploma or GED Have at least a year of related experience and/or training Past medical office experience is preferred but not required Have the ability to stand, walk, and sit throughout the entire assigned shift Have a high degree of professionalism in both written and verbal communication Have strong computer skills, including proficiency with databases and with Microsoft Office applications, including Outlook, Word, PowerPoint, and Excel Have the ability to work both independently and in a team environment, without constant supervision Be able to maintain confidentiality Be able to adapt, learn, and multitask in a fast-paced setting What you get from us: Opportunity for important work/life balance Monthly bonus potential Paid time off (PTO) & paid holidays A robust benefits package: medical (HSA/FSA availability), dental, vision, and supplemental insurance options Health improvement plan opportunities to lower premium costs FREE use of the ProCare HealthSpot medical clinic for insured employees and dependents Includes medical care, virtual visits with a 24/7 nurse call line, lab testing, and generic medications Company-sponsored basic life/AD&D insurance and long-term disability insurance 401(k) & ROTH 401(k) savings plans + company match with auto-enrollment after probationary period Opportunities for growth and advancement Eligibility to Work: This position requires candidates to be authorized to work in the United States on a full-time basis without requiring current or future sponsorship for an employment visa (e.g., H-1B, OPT, etc.). About ProgressiveHealth: ProgressiveHealth is the premier provider of a broad spectrum of occupational and non-occupational health services including on-site medical, injury prevention, health improvement, rehabilitation management solutions, and more! We are dedicated to delivering superior care and improving both patient and client outcomes. With over 1,000 employees supporting operations across the United States and in Canada, ProgressiveHealth continues to expand the number of client partners it serves and the lives it impacts. An Equal Opportunity Employer

At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO). Our best-in-class training program, competitive compensation, and flexible scheduling will help you thrive in your career. When you join our team as a Patient Coordinator, which at Aspen we call Patient Experience Coordinator, you will have the opportunity to give back to communities and positively affect patients' lives. Job Type: Full Time Salary: $20 - $22 / hour At Aspen Dental, we put You First. We offer: * A generous benefits package that includes paid time off, health, dental, vision, and 401(k) savings plan with match* * Career development and growth opportunities with our best-in-class training program to support you at every stage of your career * A fun and supportive culture that encourages collaboration and innovation * Free Continuous Learning through TAG U How You'll Make a Difference As a Patient Coordinator, you will report to the Manager and perform daily front office tasks and duties to help create lasting impressions and build trust and loyalty with patients. When you join an Aspen Dental practice, you'll participate in a four-week training program to succeed in your role. * Provide superior patient service with compassion and care in accordance with patient needs, company policies and procedures, government regulations, and dental board standards * Provide patient support by scheduling and confirming patient appointments, organizing charts, verifying insurance and payment collection * Balance nightly deposits and credit card processing * Additional tasks as assigned by the Manager Preferred Qualifications * High school diploma or equivalent * Strong communication and interpersonal skills with an ethical mindset * High regard for time management * Organized and detail oriented * Must be age 18 or older Aspen Dental-branded practices are independently owned and operated by licensed dentists. The practices receive non-clinical business support services from Aspen Dental Management, Inc., a dental support organization. * May vary by independently owned and operated Aspen Dental locations. ADMI Corp., d/b/a TAG-The Aspen Group, its affiliates, related companies and independently owned supported clinical practices are proud to be Equal Opportunity Employers and welcome everyone to apply. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

Responsible for greeting, registering, collecting payments in compliance with the applicable State and Federal regulations, and hospital policies and procedures. Is an ambassador of Good Samaritan, cultivating PRIDE values of patient, respect, integrity, dignity, and excellence. Essential Job Duties: Collects information via phone, in person (bedside or in a registration booth) to accurately register patients for outpatient, inpatient, emergency, and observation services. Verifies insurance eligibility and discusses Advanced Beneficiary Notices (ABN) when appropriate. Understands insurances and responses to correctly input for reimbursement on services received. Collects, secures, and posts payments from patients. Greets patients, provides routing assistance to point of service. Handles phone, fax, and email inquiries. Balances cash drawers, petty cash, and change functions. Prepares funds for deposits. Answers correspondence. Provides patients with Financial Assistance information and explains submission and processing when appropriate. Secondary Job Duties That May be Reassigned: Performs other duties as assigned by the Patient Access Supervisor or Director of Hospital Revenue Cycle. Job Specifications: Education -- High School graduate, Associate's degree preferred. Experience -- Knowledge of health care revenue cycle preferred. Must obtain certification as CPAS (Certified Patient Access Specialist) within 6 month of hire date. Insurance knowledge and terminology, and understanding of medical terminology preferred. Knowledge of medical billing and collection practices a plus. Proficient in spelling, grammar, punctuation, and other language skills. Proficient in keyboarding, data entry, and business writing. Ability to convey a positive and professional image to patients and employees. Ability to establish and nurture beneficial business relationships. Maintain composure in high pressure situations.

Job Description Job Title: Registration Clerk Home Department: Admitting Reports To: Admitting Supervisor Direct Reports: None FLSA Classification: Non-Exempt The Registration Clerk is responsible for providing outstanding customer service while ensuring an efficient and smooth registration process to all patients, family, visitors and employees. This position accurately registers patients in a timely manner to satisfy patient needs and hospital regulatory requirements. Strives to always provide a courteous and caring first impression while gathering pertinent demographic and financial information. General Duties, Tasks and Responsibilities Serves as first contact for patients, families and visitors; greets all visitors and answers telephone in a courteous and professional manner; takes accurate messages and directs calls to appropriate staff members in a timely manner; exercises independent judgment when handling routine matters or making appropriate referrals. Assists patients with directions, walks them to their destination and provides wheelchair transportation when needed. Announces pages in a clear and well-modulated voice; contacts personnel as required and keeps communication logs where necessary. Maintains provider and other related hospital personnel contact information which is used and posted for the ER and Night call lists. Maintains knowledge of PBX equipment and various alarms including familiarity with various hospital codes and appropriate points of contact for each code. Ensures accurate and timely completion of legally required documents (consent forms, MSP questionnaires, verifying identity, obtaining advance directive information, etc.) per department policies and procedures. Provides information to patient/representative about billing, complaint process, patient rights, visiting hours and hospital specific literature. Collects and processes patient deposits and co-payments as required. Keeps forms and supplies stocked as needed. Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff. Participates in performance improvement activities. Performs other duties as assigned. Education Requirements High School diploma / Equivalent Required Experience Requirements Office / Clerical setting minimum 2 years Preferred Computer Skills Strong data entry and typing skills Additional Skills Ability to work independently, prioritize and complete tasks in a timely manner Excellent communication and customer service skills

Greater Purpose and Core Values: Athletico's Greater Purpose is to empower people, inspire hope and transform lives. We accomplish this by providing exceptional, progressive, and cost-effective fitness, performance and rehabilitative services through personalized care that emphasizes education and prevention of future injury. This is accomplished through building on our Core Values of one team, understanding our business, recognition, people-focused, accountability, continuous innovation and trust and integrity, which are the foundation for our unique culture. Position Summary: Reporting to the Regional Director, the Patient Experience Coordinator Float (similar to medical receptionist and office coordinator roles) is the owner of the patient's first and last impression and front-office experience and delivers first-class customer service throughout the patient's physical therapy journey at Athletico. This position will provide front office support for multiple clinics locally. Benefits offered with this full-time position: Medical & Rx, Dental and Vision (eligibility begins day one of employment) NEW FOR 2025 - KinderCare Discount NEW FOR 2025 - Headspace for Friends/Family HSA, Healthcare FSA, Dependent Care FSA Progyny Fertility Benefit Critical Illness, Accident, & Hospital Indemnity Insurance Company Paid Basic Life / AD&D Supplemental Life Insurance (Employee, Spouse, Child) Company Paid Short-Term & Long-Term Disability Company Paid Maternity & Parental Leave Adoption & Surrogacy Expense Reimbursement Legal & Credit Monitoring 15 days PTO (accruing starts immediately upon hire) 6 Major Holidays off plus 2 floating holidays yearly Additional compensation oppportunities on top of base pay Bereavement Time Off & Resources Commuter: Pre-Tax Transit & Parking Retirement 401(k) (for 21+) w/ Per-Pay Company Match SoFi Financial Wellness Tools & Loan Resources HUSK Fitness Resources & Gym Discounts Home, Auto, and Pet Insurance Employee Assistance Program (EAP) Employee Discount Program Plus more! Learn more by checking out Athletico's Benefits Summary 2025 and ID&E Benefits. Essential Duties and Responsibilities: The below is not an exhaustive list of duties and you will be expected to perform different tasks as necessitated by your changing role within the organization and the overall business objectives of the organization. Provide professional, friendly and compassionate service to all patients and physical therapy staff in all interactions including issue resolution, scheduling, new patient onboarding, insurance verification, and billing. Manage clinic scheduling ensuring to match patient with the best clinician for their needs / injury as well as optimum patient flow. Provide new patient onboarding including facility tour, data gathering, and physical therapy staff introductions. Obtain verification of patient medical insurance information and manage patient insurance requirements and inform patients of insurance benefits and options for payments on account. On behalf of physical therapists, coordinates the communication of patient progress to physicians, nurse case managers, adjusters and attorneys. Assist with management of patient expectations based on clinical findings including frequency and duration of treatment, progression toward functional goals, and discharge planning. Serve as a contact for physical therapy post-care needs. Organizes cultural moments (e.g., patient's physical therapy goal celebrations) in concert with the clinical team to make sure all patients are recognized and appreciated. Execute and reinforce administrative and patient experience Standard Operating Procedures (SOPs) and best practices within the clinic. Provide general office, receptionist, and clerical support to assigned location. Qualifications: Education: High School Diploma or GED Knowledge and Technical Skills: Excellent customer service skills Proficient with the use of MS Office, Outlook and Excel Knowledge of healthcare insurance benefits and coverage preferred Experience with requesting and managing customer payments preferred Language Skills: Ability to read, write and speak English proficiently Physical Demands: Ability to fulfill office activities including but not limited to remain stationary for extended periods of time (i.e. while working at a desk), stoop/kneel/crouch, travel around the office, communicate with others (verbal and written), and use fine motor skills including fine hand manipulation and keyboarding. Ability to see at close range, distance vision, peripheral vision, depth perception, and the ability to adjust focus Work Environment: Consistent with a standard office environment, noise level is low with little to no extraordinary environmental factors. Athletico provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Salaried ranges listed are for full time (40 hour) employees. Additional pay such as incentive, GAP, overtime, and stipends are subject to the rules of each program and may not be available in all locations. Individual base pay depends on various factors, in addition to primary work location, such as complexity and responsibility of role, job duties/requirements, and relevant experience and skills. Base pay ranges are reviewed and typically updated each year. Offers are made within the base pay range applicable at the time. Minimum Salary/Wage USD$ 15.00 Hr. Maximum Salary/Wage USD$ 23.50 Hr. Join our the Athletico talent community to receive immediate notifications about open jobs, exclusive invitations to events, career tips and resources, and company updates. Click here to connect with us.

At Monroe Hospital, our dedicated team of professionals is committed to our core values of quality, compassion, and community. As a member of Prime Healthcare, a Top-15 hospital system in the United States, Monroe Hospital is actively seeking new members to join its award-winning team! Monroe Hospital is a 32-bed community hospital located in beautiful Bloomington, Indiana. Monroe Hospital is committed to providing superior healthcare, ever mindful of each patient's individuality and unique needs. Monroe Hospital has been recognized by Healthgrades as a Patient Safety Excellence Award recipient, a distinction that places Monroe Hospital among the top 10% of all short-term acute care hospitals. For more information, please visit *********************** Responsibilities The Patient Account Registrar interviews the patient or his/her representative to obtain patient demographics. This position also secures insurance information, eligibility, benefits and authorizations as applicable. Works closely with all facets of the Admitting department including PBX operator function and reception areas. Must be able to operate a computer to input and retrieve data. Ability to communicate with the population served, utilizing age specific techniques from neonatal, pediatrics, adolescents, young adults, middle adult to geriatrics. Maintain proficiency in medical terminology. Special projects or other assignments may be given with expectations to be completed in a specified timeframe. Qualifications Education and Work Experience Previous hospital experience as an admissions representative preferred. Knowledge of medical terminology preferred. Effective written and verbal communication skills . Ability to multi-task, prioritize needs to meet required timelines . Analytical and problem-solving skills . Customer Services experience required . High School Graduate or GED Equivalent Required (effective 4/1/14 for all new hires) #LI-AS2 Employment Status Per Diem Shift Variable Equal Employment Opportunity Company is an equal employment opportunity employer. Company prohibits discrimination against any applicant or employee based on race, color, sex, sexual orientation, gender identity, religion, national origin, age (subject to applicable law), disability, military status, genetic information or any other basis protected by applicable federal, state, or local laws. The Company also prohibits harassment of applicants or employees based on any of these protected categories. Know Your Rights: ********************************************************************************************

will cover Friday shifts at the Mitchell office Responsibilities: Facilitates patient flow from point of entry to destination in a timely, accurate, and professional manner. Obtains specific information to generate an accurate financial and demographic record for patients that will ensure maximum reimbursement and clinical outcomes. Schedules appointments, interviews patients for appropriate medical information, explains charges and policies of the department/hospital, validates and enters charges into appropriate systems, and collects necessary payment. Answers incoming calls and directs patients and visitors appropriately. Qualifications: High School Diploma/GED is required. Prefer relevant experience in a health care setting. Ability to learn and retain medical coding; ICD-10; CPT coding preferred. Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred. Basic proficiency in MS Office (Word, PowerPoint, Excel).

Hours: Monday-Friday 8am-4:30pm No Weekends! We are looking to add a full time registration specialist to our small, dedicated team at Riley Outpatient Center-Bloomington. Key responsibilities may include, but are not limited to: scheduling, registration, scanning, insurance verification, answering incoming calls and directing patients and visitors appropriately, greeting patients and families with warmth and professionalism, preparing documents for clinic efficiency, supporting clinic operations with professionalism and care. Must have: * 1-2 years of relevant experience in a health care setting preferred * Ability to interpret insurance information; familiarity with clinical practices and medical terminology is a plus * Requires effective written and verbal communication skills and the ability to work within a team and maintain collaborative relationships. * Be a friendly, multi-tasker with strong customer service skills Requirements: * High School Diploma/GED is required. * Prefer relevant experience in a health care setting. * Ability to learn and retain medical coding; ICD-10; CPT coding preferred. * Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred. * Basic proficiency in MS Office (Word, PowerPoint, Excel).

Responsibilities The Unit Coordinator manages the clerical functions of the nursing unit necessary to provide patient care. Must possess experience and knowledge of interventional and administrative duties necessary to support nursing and patient care on assigned unit. Assists in the direct care and management of patients with medical and behavioral issues as directed by the treatment team. Assists with unit programming to facilitate the carryover of therapy issues, leisure activities, and activities of daily living for patients on the unit. Must possess knowledge of dual diagnosis/chemical dependency/mental health patients; age-specific patient issues, limit setting and behavior management, crisis prevention and intervention techniques; knowledge and comprehension of regulatory agency standards (DOH, DPW, CMS, Joint Commission, etc.); staff development procedures and requirements; ability to communicate orally, telephonically, and in writing; working knowledge of computer systems and various software; must maintain certification CPR, Verbal De-Escalation, and Handle With Care. Must possess good interpersonal skills and the ability to be a team player. Good documentation, organization and time management skills are necessary. Must be effective in decision-making and problem solving. Equal Employment Opportunity The company is committed to the principle of Equal Employment Opportunity for all employees and applicants. It is our policy to ensure that both current and prospective employees are afforded equal employment opportunity without consideration of race, religious creed, color, national origin, nationality, ancestry, age, sex, marital status, sexual orientation, or disability in accordance with local, state, and federal laws. Americans with Disabilities Act Applicants as well as employees who are or become disabled must be able to perform the essential job functions either unaided or with reasonable accommodation. The organization shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law. Service Excellence. Service excellence is a part of all we do. Our standards include: § Treat everyone as a guest by making a good first impression, anticipating needs and displaying service recovery skills. § Demonstrate professionalism and excellence by looking professional, being accountable for actions and delivering excellence in our everyday work. § Practice teamwork by participating in decision making and process improvement, communicating effectively and focusing on the problem/issue, not the person. Qualifications Schedule: * 10 hour shift Experience: * Customer service: 1 year (Preferred) * Medical terminology: 1 year (Preferred) * Computer skills: 1 year (Preferred) Ability to Commute: * Bloomington, IN 47404 (Required) Ability to Relocate: * Bloomington, IN 47404: Relocate before starting work (Required) Work Location: In person

QUALIFICATIONS Education High school graduate or equivalent Experience/Skills One year experience in office or hospital setting Experience with billing and insurance Ability to communicate effectively both verbally and in written reports Required Licenses/Certifications N/A Working Conditions Clean, well-lighted working environment ROUTINE RESPONSIBILITIES Behavioral Expectations Consistently complies with established Behavioral Expectations Essential Functions Registers all patients, gives new patients medical forms to complete Verifies patient demographic, employment and insurance information Explains billing policies, collects co-payments, refers patients without insurance to the office/clinic manager Schedules new and return appointments; explains registration process and gives directions to new patients; may explain procedure preparation to patients Answers the telephone in a professional and courteous manner; takes messages; directs calls to appropriate staff members Collects payments, writes and provides receipts, writes payments in ledger, balances petty cash, makes bank deposits Maintains a good working relationship with office/clinic staff members and providers Performs other duties as assigned. Day Shift 80 hrs/Bi-Weekly

*Direct Applicants Only. We are not seeking recruitment support for this role. Internal applicants will be given priority in the hiring process.* Smithville Communications is seeking a Scheduler to join our Customer Experience Team! The Scheduler will effectively manage the calendaring of resources to deliver Smithville services, research and resolve customer concerns, and work in close partnership with all departments to increase Smithville's level of customer service and improve responsiveness. The Scheduler thinks critically, listens actively, and makes sound decisions in a fast-paced contact center environment. Participates in the development of the department by providing input on customer feedback, the effectiveness of current practices, and suggestions for how Smithville can deliver world class customer experiences. WHAT YOU'LL DO Communicate professionally and clearly with both internal and external customers through active listening Quickly comprehend and clearly understand the issues customers present and assist accordingly Respond to customers via phone and email regarding the scheduling of Smithville services (including new installations and trouble tickets) Walk customers through what to expect during their service-related appointments Schedule resources related to Smithville services Maintain customer information and installation information via service orders daily Identify, research, and resolve customer complaints using available resources Follow up on customer inquiries not immediately resolved within 24 hours WHAT YOU NEED High school diploma or equivalent required Conversational proficiency of the English language- including the proper use of grammar, spelling, and punctuation Customer service and keyboarding experience required. Scheduling and call center experience a plus Demonstrated computer skills, including proficiency in Microsoft Office applications and ability to quickly learn new software Must be able to multi-task such as typing notes while speaking with customers or technicians Excellent verbal and written communication skills and ability to interact with a diverse population Ability to work appropriately with and to protect sensitive information Creative and critical thinking skills Strong analytical and organizational skills Attention to detail; high level of accuracy Ability to embrace change, learn new skills, and continuously improve Ability to work both independently and with co-workers toward the goals of the company WE'VE GOT YOU COVERED Insurance Plans include: Medical | Prescription | Dental | Vision | Term Life | Long-Term Disability | Voluntary Insurance Health Savings Account with generous annual company contributions to HSA 401(k) Retirement Savings Plan with a company match Generous Paid Time Off (PTO) program Paid holidays Tuition reimbursement Paid training Discounted company products and services Wellness benefits ABOUT US For more than 100 years, Smithville has been and is a locally grown, family-owned, cutting-edge, live-where-we-work, stand-by-our-products, part-of-the-neighborhood, wildly-Hoosier technology company in the heart of Southern Indiana. We provide the best technology services without sending you across the globe for support. We love our services and Indiana. We think you will too! Note, all job offers are contingent upon passing a background check and drug screen. Review of employment applications will begin immediately and continue until the position is filled. Smithville is proud to be an equal-opportunity employer.

Prior Authorization/Referral Rep Department: Consulting Services Reports To: Director- Consulting Services Direct Reports: None FLSA Classification: Non-Exempt The Prior Authorization rep is responsible for providing indirect patient care through completion of practitioner ordered referrals and prior authorizations. Works closely with insurance companies to obtain authorization prior to scheduled surgeries and tests to ensure proper payment for such procedures. Establishes appointments for patients needing referral to an outside facility for continuation of care and/or specialty care. Supplies additional required information as needed to insurance companies and facilities to complete required tasks. Responds quickly and accurately to assist with referral and prior authorization tasks. General Duties, Tasks and Responsibilities Follows medical records documentation guidelines regarding timeliness of reviews and completeness of documentation; obtains and documents accurate and thorough patient medical history including pertinent history, pain assessment, current medications, identified health risk factors and other needed information. Completes pre-certification for testing/procedures; ensure notification of pre-certification for each patient is completed in a timely manner. Assists outside clinics with courier duties, including collecting specimen samples from the satellite clinics and delivering and collecting supplies/mail. Performs all aspects of the position in an environment that optimizes patient safety and reduces the likelihood of medical/healthcare errors; utilizes established hand-off communication protocols; maintains the security of the department. Obtains proper authorization; follows medical records documentation guidelines regarding timeliness of reviews and completeness of documentation. Works with patient to establish a referral appointment for the specialty or facility indicated by the ordering practitioner. Provides supplemental information to insurance companies and practitioners/facilities to obtain pre-certification or a referral appointment. Communicates established appointments and details with patients upon completion of a referral appointment. Completely and accurately documents all communication with insurance companies, facilities, and patients. Complies with all established safety procedures to ensure a safe environment for patients, visitors and staff. Participates in performance improvement activities Performs other duties as assigned Education Requirements High School diploma / Equivalent Required Completion of an accredited Medical Assistant Program or HIM Degree/Certificate preferred Certification/Licensure Requirements Current (CCMA) Medical Assistant Certification or HIM Degree/Certificate preferred BLS preferred Experience Requirements CCMA/HIM minimum 1 year Preferred Physician Office minimum 2 years Preferred Computer Skills Strong computer skills including Microsoft Excel and Outlook Additional Skills Excellent communication and customer service skills Strong interpersonal, organizational and time management skills Ability to work independently, prioritize and complete tasks in a timely manner

Hours: Monday-Friday 8am-4:30pm No Weekends! We are looking to add a full time registration specialist to our small, dedicated team at Riley Outpatient Center-Bloomington. Key responsibilities may include, but are not limited to: scheduling, registration, scanning, insurance verification, answering incoming calls and directing patients and visitors appropriately, greeting patients and families with warmth and professionalism, preparing documents for clinic efficiency, supporting clinic operations with professionalism and care. Must have: 1-2 years of relevant experience in a health care setting preferred Ability to interpret insurance information; familiarity with clinical practices and medical terminology is a plus Requires effective written and verbal communication skills and the ability to work within a team and maintain collaborative relationships. Be a friendly, multi-tasker with strong customer service skills Requirements: High School Diploma/GED is required. Prefer relevant experience in a health care setting. Ability to learn and retain medical coding; ICD-10; CPT coding preferred. Requires ability to interpret insurance information; knowledge of clinical practices and medical terminology preferred. Basic proficiency in MS Office (Word, PowerPoint, Excel).