ADNS/Clinical Support
Medical receptionist job in Danbury, CT
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A Great Place to Work:
Preferred Professional Services (PPS) is a proud affiliate of National Health Care Associates, a growing network of more than 35 short-term rehabilitation and long-term care centers that touch the lives of thousands of families throughout the Northeast.
We have per diem shifts available now in our Long-Term Care and Rehab Facilities!
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What You'll Do:
As the Assistant Director of Nursing, you will work closely with the Director of Nursing to set and achieve clinical program objectives aligned with our mission. Your leadership will contribute to the enhancement of our care standards, resident well-being and the culture of our facility.
The Assistant Director of Nursing facilitates the implementation of the care delivery model and is responsible for the daily clinical operations of the center including compliance, coordination of care and ensuring patient and family satisfaction. In the absence of the Director of Nursing, the Assistant Director assumes all responsibilities and duties of the Director position.
Key Responsibilities:
Oversee nursing operations, including staffing, training, and quality assurance
Lead, mentor, and inspire a team of nurses and healthcare professionals
Support the development and implementation of care plans and protocols
Collaborate with the interdisciplinary team to optimize resident care
Serve as operational liaison between the nursing units and the
Director of Nursing Ensure the delivery of exceptional care to our residents
Participate in quality assurance monitoring and ensure compliance to regulatory standards
Drive a culture of continuous improvement and innovation in nursing care
If you are a visionary nursing leader with a passion for transforming healthcare, consider this exceptional Assistant Director of Nursing opportunity! Drive excellence locally and across the long-term care industry in an organization where your expertise and dedication are valued and appreciated.
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What We Offer:
All shifts available now including per diem & temp-to-hire!
Competitive hourly rates and shift differentials
Weekly Pay
Comprehensive training and mentorship
Opportunities for professional growth and development
Supportive and collaborative work environment
The chance to make a meaningful difference in the lives of our residents
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What You'll Bring:
Qualifications of an Assistant Director of Nursing include:
Valid state RN nursing license
Advanced degree or certification preferred
Commitment to resident-centered care and excellence in healthcare delivery
Visionary mindset with a focus on innovation and quality improvement
Compassionate and empathetic approach to patient care Interest in the nursing needs of the aged and the chronically ill with the ability to work with both
Strong clinical, leadership, organizational, and decision-making skills
Experience in a nursing leadership role in a Long-Term Care or similar healthcare setting preferred
Excellent communication and interpersonal abilities
Ability to work effectively in a dynamic and fast-paced environment
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We Hire for Heart!
National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.
RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay
Medical receptionist job in Hartford, CT
Pay Range: $53.00 - $62.00/hour
Start working on your terms as a registered dental hygienist. GoTu allows hygienists to work when they want, where they want, and for how much they want.
Whether you're looking to find your forever job, get some extra cash for that upcoming vacation, or expand your skill set, GoTu is the platform for you.
Designed with the help of a 30-year hygienist, our community of thousands of verified dental professionals has worked over 200,000 shifts since our launch in 2019 and proved that GoTu is the app for dental hygienists.
WHY CHOOSE GOTU?
Malpractice & OAI/workers compensation insurance for all temporary placement shifts
Full control over when and where you work and how much you are paid for your services
No monthly or annual minimum work requirements provides ultimate working flexibility to build your dream schedule
Guaranteed pay - if an office cancels within a certain period, you may still get paid at least 25% of the daily pay
Counter offer any available shift for more money or hours that work for you
DENTAL HYGIENIST JOB RESPONSIBILITIES
Promotes dental health by completing dental prophylaxis, providing oral cancer screening and radiographic studies, charting conditions of decay and disease, and performing procedures in compliance with the Dental Practice Act.
Prepares patients for dental hygiene treatment by welcoming, seating, and draping patients.
Provides information to patients and employees by answering questions and requests.
Maintains instrumentation for dental hygiene treatment by sharpening, sterilizing, and selecting instruments.
Selects materials and equipment for dental hygiene visits by evaluating patients' oral health.
Completes dental prophylaxis by cleaning deposits and stains from teeth and from beneath gum margins.
Detects disease by completing oral cancer screening, feeling and visually examining gums, using probes to locate periodontal disease and to assess levels of recession, and exposing and developing radiographic studies.
Arrests dental decay by applying fluorides and other cavity-preventing agents.
All users must be legally authorized to work in the United States.
DENTAL HYGIENIST JOB REQUIREMENTS
Active dental hygiene license in CT.
Knowledge of dental procedures and terminology
Understanding of HIPAA regulations and ability to maintain patient confidentiality
Excellent communication skills to educate patients on oral health care practice
Medical Receptionist
Medical receptionist job in Windsor, CT
Ultimate Staffing is actively seeking a dedicated Medical Receptionist to join a reputable healthcare facility in Bloomfield, Connecticut. This is an exciting opportunity for an individual who thrives in a fast-paced medical environment and enjoys providing exceptional service to patients.
Contact Ultimate Staffing Hartford at 860.524.5573 or email
Responsibilities:
Greeting patients and visitors with a warm and welcoming demeanor.
Answering and directing phone calls efficiently and professionally.
Scheduling patient appointments and managing the appointment calendar.
Verifying patient information and ensuring all records are accurately maintained.
Handling patient inquiries and providing information on services offered.
Coordinating with medical staff to ensure seamless patient care.
Maintaining a clean and organized reception area.
Requirements:
Previous experience as a medical receptionist or in a similar role is preferred.
Strong communication and interpersonal skills.
Proficiency in using medical office software and equipment.
Ability to multitask and manage time effectively.
Excellent organizational skills and attention to detail.
Empathetic and patient-focused approach.
Work Hours:
Monday - Friday, First Shift
Additional Details:
This role is ideal for someone who is organized, personable, and eager to contribute to a team dedicated to patient care. If you are interested in this position, please apply directly to this job posting for consideration.
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Medical Staff Coordinator
Medical receptionist job in Sheffield, MA
The Medical Staff Coordinator is responsible for overseeing and supporting all aspects of medical staff operations, including administrative functions, credentialing, and privileging activities for providers. This position ensures that all processes align with Joint Commission standards, hospital policies, medical staff bylaws, and applicable regulations such as those related to the National Practitioner Data Bank and credentialing procedures, while maintaining awareness of relevant legal considerations.
Additional qualifications include:
Strong critical thinking, interpersonal, verbal, and written communication skills, with a high level of professionalism, discretion, and sound judgment.
Detail-oriented, self-directed work style with the ability to work independently within established guidelines as well as collaboratively as part of a team.
Advanced administrative/secretarial capabilities, including proficiency with typing, word processing, and related office tools or transcription methods.
Familiarity with medical terminology is beneficial, though not strictly required.
Flexibility to participate in early morning or evening meetings as needed to support medical staff leadership and committees.
Proven ability to handle all information managed within the Medical Staff Office with strict confidentiality.
Submission requirements:
At least 3 years of recent experience as a Medical Staff or Credentialing Coordinator in a hospital or similar healthcare environment.
Demonstrated success working in a fast-paced, high-pressure setting that requires strong office management and multitasking skills.
An Associate's degree in Business, Office Administration, Executive Secretarial Studies, or a closely related field.
Current certification through NAMSS (such as CPCS or CPMSM) is strongly preferred and reflects advanced knowledge in medical staff services and credentialing.
Medical Secretary - Cancer Care Center/Full Time/40 hours per week
Medical receptionist job in Bristol, CT
Job Details BHI Bristol Hospital Main Campus - Bristol, CT Full Time High School 1st Shift (Days) Description
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
The Medical Secretary at the Cancer Care Center at Bristol Health plays an integral role with our team. The key to the successful candidate is an individual who cares about patients, is organized and pays attention to the details. The job includes a wide variety of clerical and administrative support to our outpatient hematology/oncology physician practice. The Medical Secretary is responsible for managing and coordinating a patient's treatment in scheduling treatment plans, diagnostic imaging and testing, and follow up appointments. The Medical Secretary also triages and prioritizes calls for the office, physicians and clinical team, and is responsible for escalating concerns. The successful candidate will work on patient throughput, maintenance of patient records, and insuring proper office and medical supply levels for assigned areas. Process forms, records, and other materials, accurately schedules patient appointments after insurance verification and authorization, checks reports and patient's records for accuracy, compiles information for patient referrals, and interacts with patients and their families. Answering questions about processes and procedures for patients to help them along the way. Become an integral part of our team.
Performs office and administrative support duties to assist in the effective operation of the clinical site.
Provide outstanding professional customer service
Greets all patients and visitors with kindness and compassion.
Verifies patient information with full name and DOB
Performs various receptionist duties; clerical, and other support duties.
Communicates with other practices and departments as directed and per policy.
Able to skillfully operate various office equipment including computer, fax machine, copier, credit card scanners, etc.
Assists Director and staff with any performance improvement projects or requests.
Handles incoming calls, routing as necessary, with 100% compliance with policies and procedures.
Maintains reception area and work space in a neat, clean order.
Effectively manages patient appointments and registration process.
Ensures all patients and visitors are acknowledged and greeted immediately upon arrival to the practice
Answers all incoming phone calls promptly and professionally, assigning priority and triaging calls per protocols
Accurately registers and/or updates patient information in the EMR
Verifies patient insurance information at each encounter and enters information accurately into the EMR
Completes insurance and photo ID scanning (i.e. driver's license) upon registration
Accurately schedules patient appointments as per MD/APRN orders
Coordinates patient plan of care and appointments with MDs/RN Navigator/Charge RN
Collaborates with Financial Counselors to ensure timeliness of preauthorization's and scheduling of appointments
Oversees daily and weekly management of patient scheduling for efficient patient throughput
Assists with all confirmation calls to patients
Processes all patient charges and payments daily.
Collects co-pays, self-pay and past due balances at time of service
Submits completed copay logs per department policy
Dependability: Follows departmental policy and procedure.
Completes all assigned tasks within the required time frame.
Is compliant with all policies and procedures.
Communicates issues, concerns and opportunities for improvement to Director
Takes initiative to assure all office duties are completed daily.
Maintains professional appearance following dress code.
Qualifications
Qualifications
Educational / Minimum Requirements:
High School Graduate. One year clerical experience. Healthcare environment experience preferred.
State/Federal Mandated Licensure or Certification Requirements:
None
Bristol Hospital Mandated Educational Requirements:
General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Bristol Health
Special Requirements:
Superior customer service, telephone, organizational, and interpersonal skills. Working knowledge of medical terminology, ICD9 and CPT4 coding, Medical Insurance and Managed Care Plans, as well as typing and data entry skills. PC literacy is preferred.
Physical Requirements:
Extended sitting with occasional bending, reaching, stooping, and walking. Prolonged eye and hand use while operating computers. Occasional lifting, up to twenty pounds. Vision and hearing corrected to normal.
Work Environment:
Regular exposure to patient elements. High volume of telephone and personal contact with customers. Extensive use of computer and other office equipment.
Cognitive Requirements:
Excellent clerical skills, good written and oral communication skills, literate in English, second language preferred. Good organizational skills with ability to follow verbal and written directions with multiple steps. Ability to function independently under general supervision. Ability to prioritize. Good basic math skills. Knowledge of insurance requirements and pre-certification processing.
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Patient Service Coordinator
Medical receptionist job in Poughkeepsie, NY
The Patient Service Coordinator will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The Patient Service Coordinator uses his/her working knowledge of urology and the health care industry to address patient inquiries, solve problems and ensure a positive patient experience
ESSENTIAL DUTIES AND RESPONSIBILITIES:
* Schedules office and hospital based medical and surgical procedures, as well as in-office diagnostic and imaging tests.
* Completes pre-procedural phone calls three days prior to confirm appointment times with patients. Provides accurate, detailed information to patients regarding test preparations, and confirms patients' scheduled time of arrival for test or procedure.
* Takes appropriate action in responding to questions from patients.
* Checks insurance eligibility
* Contacts insurance companies to obtain benefits and prior authorizations, if needed, as required by patients' insurance plan, within 72 hours of scheduled procedure.
* Scans surgical packets and all other relevant documents (medical/cardiac clearances, bloodwork, EKG, etc.) into the patient's EMR.
* Contacts appropriate vendors to ensure all equipment will be on site for office and hospital based procedures, including confirmation of attendance by contracted anesthesia groups if required for procedure or test.
* Collaborates with appropriate hospital/ASC staff to ensure a cohesive working relationship for continuity in providing patient care services.
* Schedules post-op follow-up as needed and provides any other directional information.
* Reviews provider's schedule for accuracy, and reschedules appointments as needed.
* Completes requests for medical records or information following HIPAA guidelines.
* Other job duties as assigned.
EDUCATION AND EXPERIENCE:
* Minimum of a High School diploma; Associates Degree preferred.
* 1 - 2 years' related experience in a medical practice; or equivalent combination of education and experience.
* Must possess strong interpersonal skills to communicate effectively with patients, co-workers, management, and providers.
* Proven history of providing exceptional patient service
* Demonstrated experience responding to questions and addressing concerns in a tactful & professional manner
* Ability to multi-task in a busy medical practice.
* Able to work both independently and collaboratively in a team environment.
* Able to manage demanding workload with accuracy.
* Working knowledge of EMR and Microsoft Office products preferred
* Willingness to travel to designated Premier Medical Group locations.
Premier Medical Group is an Equal Opportunity Employer
Patient Representative
Medical receptionist job in Middletown, CT
Job DescriptionJoin Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Middletown Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
Weekly Schedule: Mon - Fri 8:30 AM - 5:00 PM
Weekly Hours: 40
Bilingual - Medical Receptionist
Medical receptionist job in New Haven, CT
Benefits/Perks
Great small business work environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $18.00 - $20.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyFront Desk Receptionist
Medical receptionist job in Stamford, CT
Come thrive with us at our exquisite Senior Living Community, Waterstone on High Ridge! We are NOW HIRING a Front Desk Concierge/Receptionist at our extraordinary senior living community!
*PART-TIME, 4pm-8pm Tuesdays and Fridays
What Makes Bridges/Waterstone a Great Place to Work?
Working at EPOCH Senior Living is rewarding and purpose-giving! Do you want to thrive at work in an upbeat, fun and friendly work culture that is life-giving to others? Our team members inspire each other as we honor the lives of the generation before us. We understand the key to success is in hiring talented, dedicated, and knowledgeable individuals who share our mission, and we want you!
If you are dependable, compassionate, and genuinely interested in making life healthier and happier for seniors, you would find the perfect fit at EPOCH Senior Living! Here, you'll find close-knit teams of remarkable people working together at our network of premier senior living communities throughout the Northeast - all with the common goal of delivering an exceptional senior living experience for our residents.
At EPOCH Senior Living communities, we pride ourselves on being a place where team members feel valued, creativity is fostered and employees and residents feel connected like family.
Why Choose EPOCH Senior Living?
We offer competitive pay and a generous benefits package for full-time team members that starts on the 1st of the month following the date of hire and 30 hours per week! Ask us about the benefits we offer to our part-time team members. We understand the importance of family and encourage a work/life balance. We offer paid time off, sick time, 7 paid holidays and 3 floating personal holidays per calendar year.
Full-Time Benefits Package
Medical Plans and Dental Plans with Blue Cross Blue Shield
Vision Plan with MetLife Vision
Flexible Spending Accounts
401(K) Auto Enrollment through Fidelity after 30 days with a discretionary company match
$50,000 Life Insurance Policy
VOYA Voluntary Benefits Critical Illness and Accident
Verizon Cell phone Discount
Wishbone Pet Insurance Discount
Training and Growth Opportunities
Tuition/Certification Reimbursement with Annual Amount of $500. English Language Classes Applicable
Free Parking
$1,500 Refer a Friend Bonus Incentive
Responsibilities
The front desk reception is responsible for answering phones, reception, greeting visitors and administrative responsibilities.
The front desk concierge works with families and liaisons between department managers.
Qualifications
Candidates must be pleasant, able to work with others and some office experience helpful.
Must be outgoing and personable, good communicator, courteous and have excellent customer service skills.
Computer and phone experience required.
Some experience in a Senior Living or Assisted Living community is helpful.
If you have a strong passion for seniors, we invite you to become part of an EPOCH team!
“I love knowing that I've made a positive impact on my residents or coworkers. Sometimes it's as small as a hug, a compliment, or spending a little extra time…I call that my second paycheck!”
- Eileen, Dietary Aide at Bridges
Nashua
You may contact Jessica Kennedy, Corporate Recruitment Manager at ************ for any questions.
Waterstone of High Ridge
215 High Ridge Rd
Stamford, CT 06905
Walk-In's Welcome!
***************
About EPOCH Senior Living
Founded in 1997 and known for delivering outstanding service, EPOCH Senior Living currently operates a network of premier senior living communities throughout the Northeast. With eleven communities, Bridges by EPOCH is New England's largest stand-alone memory care assisted living provider. Offering a range of living options, including independent living, assisted living and memory care supported by Bridges , Waterstone communities are known for offering seniors 62 and over a luxury senior living experience.
We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
Auto-ApplyMedical Receptionist
Medical receptionist job in East Hartford, CT
First Choice Health Centers is seeking a skilled and personable Medical Receptionist to provide front-office support in our East Hartford clinics providing excellent customer service while managing phone calls, scheduling appointments, checking in patients and ensuring patient information is accurate in the electronic health record system. This position could support primary care, women's health, pediatrics and other specialties.
Why First Choice?
We are committed to you! We offer great training, great benefits, career growth and employee well-being!
Medical, Dental and Vision Insurance for employees working 30 hours or more
20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
Company paid Life insurance
Voluntary Term, Whole Life, Accident and Critical Care Insurance
Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
Complimentary premium Calm Health membership (#1 mental health app)
Recognition programs
Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm with an offset of leaving on Friday at 3 pm. We also have a rotating Saturday clinic schedule from 8:00 am to 2:00 pm (with one day off during the week when on Saturday)
The hourly budgeted pay rate for this position is $17.00 - 19.00/hour. Pay is based on several factors including but not limited to work experience, certifications, etc.
For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.
Minimum Knowledge, Skills & Abilities Required:
Minimum High School diploma or GED equivalent required
Bilingual English/Spanish is a plus
Experience and Training:
Minimum of 6 months experience as a medical receptionist in a physician office, or equivalent experience
Have a high degree of comfort with electronic medical records systems and have a familiarity with Microsoft Office program such as Word and Outlook
Strong knowledge of HIPAA rules and regulations.
Standard Job Duties:
Greet and check-in patients in a professional and friendly manner
Answer and direct phone calls, respond to patient inquiries, and provide information as needed
Schedule appointments, confirm appointments, and manage patient calendars
Process patient registrations, update records, and verify insurance information
Collect patient co-pays, payments, and assist with billing inquiries
Ensure patient confidentiality in compliance with HIPAA guidelines
Maintain a clean, organized front office and waiting area
On a daily basis, perform specified clerical support functions according to policy and procedure including reviewing and updating patient charts as needed.
Communicate effectively with medical staff regarding patient concerns, appointments, and follow-up care
C
OVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.
First Choice is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. We test for marijuana as part of our drug testing policy.
First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Front Desk Coordinator - Part-Time
Medical receptionist job in Stamford, CT
Front Desk Coordinator - Part-Time
A better way to deliver care starts here! The Joint Chiropractic is revolutionizing access to care by delivering high-quality, affordable chiropractic services in a convenient retail setting. As the largest operator, manager, and franchisor of chiropractic clinics in the U.S., The Joint delivers more than 12 million patient visits annually across nearly 1,000 locations. Recognized by Forbes, Fortune, and Franchise Times, we are leading a movement to make wellness care more accessible to all.
Position Summary
We are seeking a goal-oriented, proactive, and service-minded Wellness Coordinator to join our team. This customer-facing role plays a key part in patient experience, front office operations, and clinic growth. If you're passionate about health and wellness, love helping people, and thrive in a fast-paced retail healthcare setting, this is the opportunity for you.
Key Responsibilities
Greet and check in patients, providing a friendly and professional first impression
Manage the flow of patients through the clinic in a timely, organized manner
Present and sell wellness plans and membership packages confidently and accurately
Support the clinic's sales goals by converting new and returning patients into members
Answer phone calls and assist with appointment scheduling and patient inquiries
Re-engage inactive members and maintain up-to-date patient records using POS software
Assist with clinic marketing efforts and community outreach
Maintain a clean, organized front desk and clinic environment
Collaborate with team members and chiropractors to ensure a positive patient experience
Qualifications
High school diploma or equivalent required
Minimum one year of customer service and sales experience preferred
Strong phone, computer, and multitasking skills
Energetic, motivated, and confident in a goal-driven environment
Positive attitude with a team-oriented mindset
Must be able to stand/sit for long periods and lift up to 50 pounds
Office management or marketing experience is a plus
Schedule
This role requires flexibility with the potential to work various days, Monday - Saturday, and evenings.
Compensation and Benefits
Starting pay: $18 - $20 per hour + BONUS
Opportunities for career growth within The Joint network
Why Join Us
When you join The Joint, you're not just starting a new job-you're joining a movement. Our innovative model removes the barriers to care so that you can focus on what matters: helping patients feel better every day. You'll enjoy the stability of a full-time role, the freedom to grow your skills, and the support of a values-driven company where Trust, Respect, Accountability, Integrity, and Excellence shape every decision.
Business Structure
You are applying to work with a franchisee of The Joint Corp. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set their own terms of employment, including wage and benefit programs, which may vary.
Ready to Join the Movement?
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Auto-ApplyPre-Registration Specialist
Medical receptionist job in New Haven, CT
Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team.
Duties and responsibilities
The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to:
* Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes.
* Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks.
* Obtain and verify patient information required for reporting purposes prior to visits.
* Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment.
* Contact patients via telephone to obtain needed information.
* Answer all incoming phone calls in a timely manner demonstrating good customer service.
* Obtain benefits to aid in payment collections at time of service.
* Provide accurate information to patients about insurance requirements.
* Complete all necessary questionnaires when needed for upcoming appointments.
* Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process.
* Ability to provide information to patients regarding FHCHC services and directions to various locations.
* Maintain and adhere to HIPAA privacy policies
* Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves
Qualifications
* High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential.
* The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable.
* Must be willing to work in various locations and various shifts
Physical Requirements/Work Environment
* Must have manual dexterity to operate keyboards, telephones and other business equipment
* Position requires the use of a headset and the ability to sit for extended periods of time
* High volume of calls each day.
* Medical office type environment. Works closely with co-workers daily
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
Front Desk Receptionist- PART TIME
Medical receptionist job in Norwalk, CT
Job Description
Illume Fertility (formerly RMA of CT) specializes in the treatment of infertility, including assisted reproductive technologies (ART) like intrauterine insemination (IUI), in-vitro fertilization (IVF), and pre-implantation genetic testing (PGT). Illume Fertility is Fairfield County's largest fertility clinic and egg donation center and is led by eight board-certified reproductive endocrinologists. Illume Fertility is consistently recognized as an LGBTQ Healthcare Equality Leader and its Integrated Fertility & Wellness program offers holistic support via acupuncture, mental health counseling, support groups and nutritional counseling. lllume Fertility has 5 convenient locations in Norwalk, Danbury, Stamford and Trumbull, CT and Harrison, NY.
Position Overview:
As an Illume Front Desk Ambassador, you are expected to represent the organization when patients come into our offices, to be able to articulate the vision and mission, to promote our services when appropriate, and detect opportunities to improve the patient's experience for the patient's convenience and to help the growth of the practice. The position supports the organization's efforts by carrying out a warm and effective welcoming process, providing premier customer service, and compliance of procedure and policies.
Duties and Responsibilities:
Answers phones and triage calls
Update patient insurance and demographics in all system i.e., (Athena, Azalea, and RESource).
Collect and document patient chart items (consent, license, insurance, facesheet, picture).
Schedule patient appointments and alert appropriate team members.
Order office supplies and manage presentation of the front desk and waiting room.
Effectively sign in patients and alert appropriate departments of patient's arrival.
Process payments (patient balances, copays, vitamin purchases).
Actively participate in monthly Front Desk Department meetings.
Responsible for Faxes, Medical Records.
Confirm Patient Appointments.
Qualifications
Proficiency in verbal communication in English and understanding of basic written English.
Demonstrated ability to work effectively in a team environment.
Demonstrated problem solving skills in a complex environment.
Demonstrated effective interpersonal relationship and customer service skills.
Good organizational and time management skills
Education & Experience
High School diploma or equivalent required
Previous experience in customer or patient service required
Immunization:
Staff member must meet immunizations requirements as stated in the Illume Fertility immunization policy.
TB inoculation
Flu vaccine
Others as they become required
Benefits (if applicable):
401(k)
401(k) matching
Dental insurance
Employee assistance program
Employee discount
Flexible spending account
Health insurance
Health savings account
Life insurance
Paid time off
Referral program
Tuition reimbursement
Vision insurance
To learn more about us, please visit our website at Award-Winning Fertility Care in CT & NY | Illume Fertility
Tuesday-Saturday
20 hours/week
RDH (Registered Dental Hygienist)- Make your Own Schedule and Choose Your Pay
Medical receptionist job in Hamden, CT
Pay Range: $53.00 - $62.00/hour
Start working on your terms as a registered dental hygienist. GoTu allows hygienists to work when they want, where they want, and for how much they want.
Whether you're looking to find your forever job, get some extra cash for that upcoming vacation, or expand your skill set, GoTu is the platform for you.
Designed with the help of a 30-year hygienist, our community of thousands of verified dental professionals has worked over 200,000 shifts since our launch in 2019 and proved that GoTu is the app for dental hygienists.
WHY CHOOSE GOTU?
Malpractice & OAI/workers compensation insurance for all temporary placement shifts
Full control over when and where you work and how much you are paid for your services
No monthly or annual minimum work requirements provides ultimate working flexibility to build your dream schedule
Guaranteed pay - if an office cancels within a certain period, you may still get paid at least 25% of the daily pay
Counter offer any available shift for more money or hours that work for you
DENTAL HYGIENIST JOB RESPONSIBILITIES
Promotes dental health by completing dental prophylaxis, providing oral cancer screening and radiographic studies, charting conditions of decay and disease, and performing procedures in compliance with the Dental Practice Act.
Prepares patients for dental hygiene treatment by welcoming, seating, and draping patients.
Provides information to patients and employees by answering questions and requests.
Maintains instrumentation for dental hygiene treatment by sharpening, sterilizing, and selecting instruments.
Selects materials and equipment for dental hygiene visits by evaluating patients' oral health.
Completes dental prophylaxis by cleaning deposits and stains from teeth and from beneath gum margins.
Detects disease by completing oral cancer screening, feeling and visually examining gums, using probes to locate periodontal disease and to assess levels of recession, and exposing and developing radiographic studies.
Arrests dental decay by applying fluorides and other cavity-preventing agents.
All users must be legally authorized to work in the United States.
DENTAL HYGIENIST JOB REQUIREMENTS
Active dental hygiene license in CT.
Knowledge of dental procedures and terminology
Understanding of HIPAA regulations and ability to maintain patient confidentiality
Excellent communication skills to educate patients on oral health care practice
Patient Service Coordinator
Medical receptionist job in Poughkeepsie, NY
The Patient Service Coordinator will support the Providers while monitoring patient flow, scheduling patient appointments, attaining prior authorizations and processing necessary insurance information. The Patient Service Coordinator uses his/her working knowledge of urology and the health care industry to address patient inquiries, solve problems and ensure a positive patient experience
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Schedules office and hospital based medical and surgical procedures, as well as in-office diagnostic and imaging tests.
Completes pre-procedural phone calls three days prior to confirm appointment times with patients. Provides accurate, detailed information to patients regarding test preparations, and confirms patients' scheduled time of arrival for test or procedure.
Takes appropriate action in responding to questions from patients.
Checks insurance eligibility
Contacts insurance companies to obtain benefits and prior authorizations, if needed, as required by patients' insurance plan, within 72 hours of scheduled procedure.
Scans surgical packets and all other relevant documents (medical/cardiac clearances, bloodwork, EKG, etc.) into the patient's EMR.
Contacts appropriate vendors to ensure all equipment will be on site for office and hospital based procedures, including confirmation of attendance by contracted anesthesia groups if required for procedure or test.
Collaborates with appropriate hospital/ASC staff to ensure a cohesive working relationship for continuity in providing patient care services.
Schedules post-op follow-up as needed and provides any other directional information.
Reviews provider's schedule for accuracy, and reschedules appointments as needed.
Completes requests for medical records or information following HIPAA guidelines.
Other job duties as assigned.
EDUCATION AND EXPERIENCE:
Minimum of a High School diploma; Associates Degree preferred.
1 - 2 years' related experience in a medical practice; or equivalent combination of education and experience.
Must possess strong interpersonal skills to communicate effectively with patients, co-workers, management, and providers.
Proven history of providing exceptional patient service
Demonstrated experience responding to questions and addressing concerns in a tactful & professional manner
Ability to multi-task in a busy medical practice.
Able to work both independently and collaboratively in a team environment.
Able to manage demanding workload with accuracy.
Working knowledge of EMR and Microsoft Office products preferred
Willingness to travel to designated Premier Medical Group locations.
Premier Medical Group is an Equal Opportunity Employer
Patient Information Representative/32 hours per week/evening shifts with weekends
Medical receptionist job in Bristol, CT
Job Details BHI Bristol Hospital Main Campus - Bristol, CT Part Time High School 2nd Shift (Evenings) Description
At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice.
Job Summary:
Bristol Health is looking for Patient Information Representatives. In this role, you will be the first point of contact for patients, visitors, and staff, providing essential information and assistance. Your exceptional communication skills and friendly demeanor will contribute to creating a welcoming and helpful environment for all individuals entering our hospital
Essential Job Functions and Responsibilities:
Greet and welcome patients, visitors, and staff as they enter the hospital
Creation of visitor badges by running patient and / or visitor identification through badging system
Provide accurate and up-to-date information regarding hospital services, departments, and directions
Assist patients and visitors in locating their desired destinations within the hospital
Answer phone calls and respond to inquiries, providing information or directing calls to the appropriate departments or personnel
Maintain a neat and organized information desk area, ensuring that brochures, maps, and other informational materials are readily available
Coordinate with other hospital staff to ensure smooth patient flow and address any concerns or issues promptly
Handle complaints or difficult situations with professionalism and empathy, escalating matters to the appropriate individuals when necessary
Maintain confidentiality and adhere to privacy regulations when handling patient information
Stay updated on hospital policies, procedures, and safety protocols
Notifies support services (EVS, Engineering, etc) when their attention is required.
Qualifications
Qualifications:
This position requires the ability to multitask, handle inquiries efficiently, and always maintain a professional and courteous attitude
High school diploma or equivalent
Excellent verbal and written communication skills
Strong interpersonal skills and the ability to interact effectively with individuals from diverse backgrounds
Proficiency in using computer systems and basic office software
Exceptional problem-solving skills and the ability to remain calm under pressure
Bristol Health Mandated Educational Requirements:
General orientation at time of hire. Fire/Safety/Infection Control annually. Similar programs deemed appropriate by management. Ongoing leadership training.
Physical Requirements:
Manual dexterity. Vision corrected to comply with State of CT driver's license standards. Capable of hearing and verbally communicating.
Work Environment:
Normal patient care environment.
Cognitive Requirements:
Mental flexibility to perform diverse duties. Good communications skills, written and oral and ability to follow written and oral instructions. Able to remain calm and make appropriate decisions in emergency situations. Good organizational skills along with basic computer skills.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Medical Receptionist = bilingual preferred
Medical receptionist job in Trumbull, CT
Benefits/Perks Work 3 days per week, 12 hour shifts
Great Healthcare Work Environment
Flexible scheduling
Paid time off, health insurance, dental insurance, retirement benefit, and more!
Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities
Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents
Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards
Register patients, update patient records, verify insurance accurately and timely, and check patients out
Determine, collect, and process patient payments and address collection and billing issues
Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests
Balance daily patient charges (cash, check, credit cards) against system reports
Complete closing procedures by preparing closing documentation and submitting required reports
Complete cash control procedures and secure financial assets
Maintain complete and accurate documentation
Other duties and responsibilities as assigned
QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $18.00 - $21.00 per hour
PS: It's All About You!
American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient.
If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides.
Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more.
We are an Equal Opportunity Employer.
Auto-ApplyMedical Receptionist
Medical receptionist job in East Hartford, CT
Job Description
First Choice Health Centers is seeking a skilled and personable Medical Receptionist to provide front-office support in our East Hartford clinics providing excellent customer service while managing phone calls, scheduling appointments, checking in patients and ensuring patient information is accurate in the electronic health record system. This position could support primary care, women's health, pediatrics and other specialties.
Why First Choice?
We are committed to you! We offer great training, great benefits, career growth and employee well-being!
Medical, Dental and Vision Insurance for employees working 30 hours or more
20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year
Company paid Life insurance
Voluntary Term, Whole Life, Accident and Critical Care Insurance
Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment
Complimentary premium Calm Health membership (#1 mental health app)
Recognition programs
Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm with an offset of leaving on Friday at 3 pm. We also have a rotating Saturday clinic schedule from 8:00 am to 2:00 pm (with one day off during the week when on Saturday)
The hourly budgeted pay rate for this position is $17.00 - 19.00/hour. Pay is based on several factors including but not limited to work experience, certifications, etc.
For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org.
Minimum Knowledge, Skills & Abilities Required:
Minimum High School diploma or GED equivalent required
Bilingual English/Spanish is a plus
Experience and Training:
Minimum of 6 months experience as a medical receptionist in a physician office, or equivalent experience
Have a high degree of comfort with electronic medical records systems and have a familiarity with Microsoft Office program such as Word and Outlook
Strong knowledge of HIPAA rules and regulations.
Standard Job Duties:
Greet and check-in patients in a professional and friendly manner
Answer and direct phone calls, respond to patient inquiries, and provide information as needed
Schedule appointments, confirm appointments, and manage patient calendars
Process patient registrations, update records, and verify insurance information
Collect patient co-pays, payments, and assist with billing inquiries
Ensure patient confidentiality in compliance with HIPAA guidelines
Maintain a clean, organized front office and waiting area
On a daily basis, perform specified clerical support functions according to policy and procedure including reviewing and updating patient charts as needed.
Communicate effectively with medical staff regarding patient concerns, appointments, and follow-up care
C
OVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply.
First Choice is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. We test for marijuana as part of our drug testing policy.
First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.
Job Posted by ApplicantPro
Pre-Registration Specialist
Medical receptionist job in New Haven, CT
Job Description
Fair Haven Community Health Care
For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care.
Job purpose
To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team.
Duties and responsibilities
The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to:
Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes.
Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks.
Obtain and verify patient information required for reporting purposes prior to visits.
Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment.
Contact patients via telephone to obtain needed information.
Answer all incoming phone calls in a timely manner demonstrating good customer service.
Obtain benefits to aid in payment collections at time of service.
Provide accurate information to patients about insurance requirements.
Complete all necessary questionnaires when needed for upcoming appointments.
Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process.
Ability to provide information to patients regarding FHCHC services and directions to various locations.
Maintain and adhere to HIPAA privacy policies
Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves
Qualifications
High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential.
The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable.
Must be willing to work in various locations and various shifts
Physical Requirements/Work Environment
Must have manual dexterity to operate keyboards, telephones and other business equipment
Position requires the use of a headset and the ability to sit for extended periods of time
High volume of calls each day.
Medical office type environment. Works closely with co-workers daily
American with Disabilities Requirements:
External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis.
Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
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Patient Representative
Medical receptionist job in Wallingford, CT
Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Wallingford Imaging Location.
Position Schedule: Mon - Fri 8:30 AM - 5:00 PM + on-call every 5th Saturday from 8:00 AM to 4:30 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations.
Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour.
For complete listing of all open positions, visit **********************************************
Job Summary:
The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met.
Key Accountabilities:
Greeting patients and help maintain a timely accurate patient flow through the system.
Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration.
Collects insurance co-pays as applicable.
Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders.
Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required.
Obtains all necessary signatures and initiates required documents for scheduled procedures.
Performs insurance verification processes.
Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations.
Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s).
Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information.
Answers phones with appropriate greeting and transfers calls as needed to the appropriate people.
Obtains and provides reports and images on CD to patients or physician's offices.
Follows established policies and procedures set by administration including department cleanliness and disinfecting.
Assists in the Hereditary Cancer Risk Assessment program.
Performs other duties as assigned.
The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Qualifications Guidelines:
Education Required:
High school diploma or equivalent.
Knowledge, Skills, & Abilities:
At least one year of customer service experience in a medical setting preferred.
Knowledge of medical terminology.
Quality assurance and customer service principles and practices.
Communicate effectively with patients, relatives, medical staff and co-workers.
Capacity to relate to patients of all cultural and socio-economic backgrounds.
Maintain the confidentiality of patient records.
Ability to understand and follow specifications and instructions. Attention to detail is required for success.
Basic keyboard skills with proficiency in use of personal computer.
Physical Requirements:
Remaining in a stationary position, often sitting for prolonged periods.
Adjusting or moving objects up to 15 pounds in all directions.
Repeating motions that may include the wrists, hands and/or fingers.
Must be able to lift up to 20 pounds at times.
Moving about to accomplish tasks or moving from one worksite to another.
Must be able to access and navigate each department at the organization's facilities
The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply:
Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************
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