Medical receptionist jobs in West Hartford, CT

-: A Great Place to Work: Preferred Professional Services (PPS) is a proud affiliate of National Health Care Associates, a growing network of more than 35 short-term rehabilitation and long-term care centers that touch the lives of thousands of families throughout the Northeast. We have per diem shifts available now in our Long-Term Care and Rehab Facilities! -: What You'll Do: As the Assistant Director of Nursing, you will work closely with the Director of Nursing to set and achieve clinical program objectives aligned with our mission. Your leadership will contribute to the enhancement of our care standards, resident well-being and the culture of our facility. The Assistant Director of Nursing facilitates the implementation of the care delivery model and is responsible for the daily clinical operations of the center including compliance, coordination of care and ensuring patient and family satisfaction. In the absence of the Director of Nursing, the Assistant Director assumes all responsibilities and duties of the Director position. Key Responsibilities: Oversee nursing operations, including staffing, training, and quality assurance Lead, mentor, and inspire a team of nurses and healthcare professionals Support the development and implementation of care plans and protocols Collaborate with the interdisciplinary team to optimize resident care Serve as operational liaison between the nursing units and the Director of Nursing Ensure the delivery of exceptional care to our residents Participate in quality assurance monitoring and ensure compliance to regulatory standards Drive a culture of continuous improvement and innovation in nursing care If you are a visionary nursing leader with a passion for transforming healthcare, consider this exceptional Assistant Director of Nursing opportunity! Drive excellence locally and across the long-term care industry in an organization where your expertise and dedication are valued and appreciated. -: What We Offer: All shifts available now including per diem & temp-to-hire! Competitive hourly rates and shift differentials Weekly Pay Comprehensive training and mentorship Opportunities for professional growth and development Supportive and collaborative work environment The chance to make a meaningful difference in the lives of our residents -: What You'll Bring: Qualifications of an Assistant Director of Nursing include: Valid state RN nursing license Advanced degree or certification preferred Commitment to resident-centered care and excellence in healthcare delivery Visionary mindset with a focus on innovation and quality improvement Compassionate and empathetic approach to patient care Interest in the nursing needs of the aged and the chronically ill with the ability to work with both Strong clinical, leadership, organizational, and decision-making skills Experience in a nursing leadership role in a Long-Term Care or similar healthcare setting preferred Excellent communication and interpersonal abilities Ability to work effectively in a dynamic and fast-paced environment -: We Hire for Heart! National Health Care Associates (National) is proud to be a family-run organization since 1984. Like family, each of National's centers are unique but share common values: Kindness, Service, Compassion and Excellence. Today, our centers include more than 40 premier providers of short-term rehabilitation, skilled nursing, and post-hospital care including several named “Best Of” by US News & World Report. When you join the team at a National center, you join a team that provides life-changing care to thousands of patients, residents, and families in a Great Place to Work Certified environment. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status.

Job Title : Medical Staff Coordinator Duration : 13 Weeks Education : Associate's degree in business or Executive Secretarial Program Shift Details : 8hr days 40-hour guarantee (8:00 AM - 4:30 PM) Job Description: Medical Staff Coordinator will coordinate and manage all medical staff organizational, administrative, credentialing and privileging functions 3 years minimum Staff Coordinator experience in a hospital setting required Must be able to shine in high pressure position encompassing office management skills in a hospital office setting

Pay Range: $53.00 - $62.00/hour Start working on your terms as a registered dental hygienist. GoTu allows hygienists to work when they want, where they want, and for how much they want. Whether you're looking to find your forever job, get some extra cash for that upcoming vacation, or expand your skill set, GoTu is the platform for you. Designed with the help of a 30-year hygienist, our community of thousands of verified dental professionals has worked over 200,000 shifts since our launch in 2019 and proved that GoTu is the app for dental hygienists. WHY CHOOSE GOTU? Malpractice & OAI/workers compensation insurance for all temporary placement shifts Full control over when and where you work and how much you are paid for your services No monthly or annual minimum work requirements provides ultimate working flexibility to build your dream schedule Guaranteed pay - if an office cancels within a certain period, you may still get paid at least 25% of the daily pay Counter offer any available shift for more money or hours that work for you DENTAL HYGIENIST JOB RESPONSIBILITIES Promotes dental health by completing dental prophylaxis, providing oral cancer screening and radiographic studies, charting conditions of decay and disease, and performing procedures in compliance with the Dental Practice Act. Prepares patients for dental hygiene treatment by welcoming, seating, and draping patients. Provides information to patients and employees by answering questions and requests. Maintains instrumentation for dental hygiene treatment by sharpening, sterilizing, and selecting instruments. Selects materials and equipment for dental hygiene visits by evaluating patients' oral health. Completes dental prophylaxis by cleaning deposits and stains from teeth and from beneath gum margins. Detects disease by completing oral cancer screening, feeling and visually examining gums, using probes to locate periodontal disease and to assess levels of recession, and exposing and developing radiographic studies. Arrests dental decay by applying fluorides and other cavity-preventing agents. All users must be legally authorized to work in the United States. DENTAL HYGIENIST JOB REQUIREMENTS Active dental hygiene license in CT. Knowledge of dental procedures and terminology Understanding of HIPAA regulations and ability to maintain patient confidentiality Excellent communication skills to educate patients on oral health care practice

3 years minimum Staff Coordinator experience in a Hospital setting required Must be able to shine in high pressure position encompassing office management skills in a hospital office setting Associate's Degree in Business or Executive Secretarial Program Current NAMSS (National Association of Medical Staff Services) Cert Strongly preferred

Job Details BHI Bristol Hospital Main Campus - Bristol, CT Full Time High School 1st Shift (Days) Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. The Medical Secretary at the Cancer Care Center at Bristol Health plays an integral role with our team. The key to the successful candidate is an individual who cares about patients, is organized and pays attention to the details. The job includes a wide variety of clerical and administrative support to our outpatient hematology/oncology physician practice. The Medical Secretary is responsible for managing and coordinating a patient's treatment in scheduling treatment plans, diagnostic imaging and testing, and follow up appointments. The Medical Secretary also triages and prioritizes calls for the office, physicians and clinical team, and is responsible for escalating concerns. The successful candidate will work on patient throughput, maintenance of patient records, and insuring proper office and medical supply levels for assigned areas. Process forms, records, and other materials, accurately schedules patient appointments after insurance verification and authorization, checks reports and patient's records for accuracy, compiles information for patient referrals, and interacts with patients and their families. Answering questions about processes and procedures for patients to help them along the way. Become an integral part of our team. Performs office and administrative support duties to assist in the effective operation of the clinical site. Provide outstanding professional customer service Greets all patients and visitors with kindness and compassion. Verifies patient information with full name and DOB Performs various receptionist duties; clerical, and other support duties. Communicates with other practices and departments as directed and per policy. Able to skillfully operate various office equipment including computer, fax machine, copier, credit card scanners, etc. Assists Director and staff with any performance improvement projects or requests. Handles incoming calls, routing as necessary, with 100% compliance with policies and procedures. Maintains reception area and work space in a neat, clean order. Effectively manages patient appointments and registration process. Ensures all patients and visitors are acknowledged and greeted immediately upon arrival to the practice Answers all incoming phone calls promptly and professionally, assigning priority and triaging calls per protocols Accurately registers and/or updates patient information in the EMR Verifies patient insurance information at each encounter and enters information accurately into the EMR Completes insurance and photo ID scanning (i.e. driver's license) upon registration Accurately schedules patient appointments as per MD/APRN orders Coordinates patient plan of care and appointments with MDs/RN Navigator/Charge RN Collaborates with Financial Counselors to ensure timeliness of preauthorization's and scheduling of appointments Oversees daily and weekly management of patient scheduling for efficient patient throughput Assists with all confirmation calls to patients Processes all patient charges and payments daily. Collects co-pays, self-pay and past due balances at time of service Submits completed copay logs per department policy Dependability: Follows departmental policy and procedure. Completes all assigned tasks within the required time frame. Is compliant with all policies and procedures. Communicates issues, concerns and opportunities for improvement to Director Takes initiative to assure all office duties are completed daily. Maintains professional appearance following dress code. Qualifications Qualifications Educational / Minimum Requirements: High School Graduate. One year clerical experience. Healthcare environment experience preferred. State/Federal Mandated Licensure or Certification Requirements: None Bristol Hospital Mandated Educational Requirements: General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Bristol Health Special Requirements: Superior customer service, telephone, organizational, and interpersonal skills. Working knowledge of medical terminology, ICD9 and CPT4 coding, Medical Insurance and Managed Care Plans, as well as typing and data entry skills. PC literacy is preferred. Physical Requirements: Extended sitting with occasional bending, reaching, stooping, and walking. Prolonged eye and hand use while operating computers. Occasional lifting, up to twenty pounds. Vision and hearing corrected to normal. Work Environment: Regular exposure to patient elements. High volume of telephone and personal contact with customers. Extensive use of computer and other office equipment. Cognitive Requirements: Excellent clerical skills, good written and oral communication skills, literate in English, second language preferred. Good organizational skills with ability to follow verbal and written directions with multiple steps. Ability to function independently under general supervision. Ability to prioritize. Good basic math skills. Knowledge of insurance requirements and pre-certification processing. The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Job DescriptionBenefits: Health Savings Account (HSA) Life & Disability Insurance 401(k) 401(k) matching Company parties Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Training & development Vision insurance Wellness resources Urgent Care Front Desk Insurance & Billing SUPERHERO WANTED! (Guaranteed at least 36 Hours Per Week) Help Us Keep Life Uninterrupted! At American Family Care, we're not just treating patients we're revolutionizing how people access healthcare. As the nation's leading urgent care provider with over 200 clinics across 26 states, we're looking for a detail-oriented Medical Receptionist to be the face of our clinic and the first step in our patient-first approach. Why Your Insurance Verification Skills Matter Most You're not just answering phones you're our revenue protection specialist and patient financial counselor. As our front desk receptionist, your precision with insurance verification directly impacts both patient experience AND our clinic's financial health. We're specifically looking for someone who excels at resolving insurance and billing challenges while maintaining high patient satisfaction. Let's be direct: We need someone exceptional at insurance verification and revenue recovery. Your ability to accurately verify coverage, explain costs clearly to patients, and ensure clean claims will be your most valuable contribution. What You'll Actually Do Master Insurance Verification: Meticulously verify coverage BEFORE services are provided, prevent claim denials, and maximize revenue capture Excel at Financial Counseling: Confidently explain costs, billing processes, and insurance complexities to patients in a way they understand Solve Billing Problems: Proactively identify and resolve insurance discrepancies and billing issues before they impact revenue Drive Patient Satisfaction: Deliver exceptional service even during difficult financial conversations - keeping patients happy while handling payment matters Be the Face of AFC: Greet patients with the warmth and professionalism that makes AFC stand out in healthcare Own the Front Desk Flow: Process payments, schedule appointments, and manage patient check-ins with lightning efficiency Protect Patient Information: Maintain organized records while strictly following HIPAA regulations This Role is Perfect for You If: You have experience with insurance verification and medical billing (non-negotiable!). You can explain complex insurance concepts to frustrated patients with empathy and clarity. You're obsessively detail-oriented a single digit error in an insurance ID can cost thousands. You've worked as a Medical Receptionist, Administrative Assistant, or in any Customer Service role in a medical office setting. You're tech-savvy with medical billing software and EMR systems. You have excellent problem-solving skills and can find billing solutions that work for both patients and the clinic. You maintain a positive attitude even when dealing with challenging financial conversations. What's In It For You: Develop highly marketable skills in medical billing and insurance - some of the most in-demand talents in healthcare. Receive specialized training in insurance verification and patient financial counseling. Make a dual impact: help patients navigate healthcare costs while ensuring our clinic remains financially healthy. Build transferable clerical and revenue cycle management skills that are valuable across the healthcare industry. Be part of healthcare innovation that's expanding nationwide. Clear Career Path: Grow with AFC into roles like Billing Specialist, Revenue Cycle Analyst, or Front Desk Supervisor or move into clinic leadership and management as we continue expanding to 500+ locations. Perks & Benefits: We take care of the people who take care of our patients. As a full-time team member, youll receive: Medical, Dental & Vision Insurance (available after 30 days) Mental Health & Prescription Coverage Health Savings Account (HSA) with employer contributions Short & Long-Term Disability + Life Insurance 401(k) with Employer Match Paid Time Off starting at 152 hours/year Employee Assistance Program (free counseling sessions) Uniform Allowance + Verizon Discount + More The Details: Location: Our state-of-the-art urgent care facility Schedule: Full-time with flexible shifts (some evenings/weekends) Requirements: High school diploma preferred; X-Ray Tech, Medical Assistant or related certification is a plus Current CPR or Basic Life Support (BLS) certification is required for this role. We invest in your well-being so you can bring your best self to workevery shift, every patient. Ready to Help Patients Live Life, Uninterrupted? Join the AFC team that's redefining urgent care across America. Apply today and be part of Dr. Bruce Irwin's vision to provide the best healthcare possible in a kind and caring environment while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. AFC is an Equal Opportunity Employer and makes all employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity or expression, age, national origin, disability, veteran status, genetic information, or any other status protected by applicable law. We are committed to building a team that represents a variety of backgrounds, perspectives, and skills, and we believe that diversity drives innovation and excellence in patient care. AFC is committed to providing access, equal opportunity, and reasonable accommodation for individuals with disabilities in employment. To request accommodation during the application or interview process, please contact us at *********************************. At AFC, we are committed to fair and transparent compensation practices. The anticipated pay range for this position is $20.00 to $24.00 per hour . Actual compensation may vary based on a variety of factors, including but not limited to relevant experience, skills, education, certifications, internal equity, and market conditions. We take a holistic approach to compensation that reflects the value each team member brings to our organization.

Job Description First Choice Health Centers is seeking a skilled and personable Medical Receptionist to provide front-office support in our East Hartford clinics providing excellent customer service while managing phone calls, scheduling appointments, checking in patients and ensuring patient information is accurate in the electronic health record system. This position could support primary care, women's health, pediatrics and other specialties. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Complimentary premium Calm Health membership (#1 mental health app) Recognition programs Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm with an offset of leaving on Friday at 3 pm. We also have a rotating Saturday clinic schedule from 8:00 am to 2:00 pm (with one day off during the week when on Saturday) The hourly budgeted pay rate for this position is $17.00 - 19.00/hour. Pay is based on several factors including but not limited to work experience, certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Minimum High School diploma or GED equivalent required Bilingual English/Spanish is a plus Experience and Training: Minimum of 6 months experience as a medical receptionist in a physician office, or equivalent experience Have a high degree of comfort with electronic medical records systems and have a familiarity with Microsoft Office program such as Word and Outlook Strong knowledge of HIPAA rules and regulations. Standard Job Duties: Greet and check-in patients in a professional and friendly manner Answer and direct phone calls, respond to patient inquiries, and provide information as needed Schedule appointments, confirm appointments, and manage patient calendars Process patient registrations, update records, and verify insurance information Collect patient co-pays, payments, and assist with billing inquiries Ensure patient confidentiality in compliance with HIPAA guidelines Maintain a clean, organized front office and waiting area On a daily basis, perform specified clerical support functions according to policy and procedure including reviewing and updating patient charts as needed. Communicate effectively with medical staff regarding patient concerns, appointments, and follow-up care C OVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. We test for marijuana as part of our drug testing policy. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Job Posted by ApplicantPro

Job DescriptionJoin Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Middletown Imaging Location. Position Schedule: Mon - Fri 8:30 AM - 5:00 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations. Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour. For complete listing of all open positions, visit ********************************************** Job Summary: The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met. Key Accountabilities: Greeting patients and help maintain a timely accurate patient flow through the system. Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration. Collects insurance co-pays as applicable. Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders. Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required. Obtains all necessary signatures and initiates required documents for scheduled procedures. Performs insurance verification processes. Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations. Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s). Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information. Answers phones with appropriate greeting and transfers calls as needed to the appropriate people. Obtains and provides reports and images on CD to patients or physician's offices. Follows established policies and procedures set by administration including department cleanliness and disinfecting. Assists in the Hereditary Cancer Risk Assessment program. Performs other duties as assigned. The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Qualifications Guidelines: Education Required: High school diploma or equivalent. Knowledge, Skills, & Abilities: At least one year of customer service experience in a medical setting preferred. Knowledge of medical terminology. Quality assurance and customer service principles and practices. Communicate effectively with patients, relatives, medical staff and co-workers. Capacity to relate to patients of all cultural and socio-economic backgrounds. Maintain the confidentiality of patient records. Ability to understand and follow specifications and instructions. Attention to detail is required for success. Basic keyboard skills with proficiency in use of personal computer. Physical Requirements: Remaining in a stationary position, often sitting for prolonged periods. Adjusting or moving objects up to 15 pounds in all directions. Repeating motions that may include the wrists, hands and/or fingers. Must be able to lift up to 20 pounds at times. Moving about to accomplish tasks or moving from one worksite to another. Must be able to access and navigate each department at the organization's facilities The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply: Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: ************************* Weekly Schedule: Mon - Fri 8:30 AM - 5:00 PM Weekly Hours: 40

Find a Career Where You Can ThriveNot Just Another Job. At Schweiger Dermatology Group, we offer an opportunity to grow and excel in a supportive and dynamic environment. As the largest and fastest-growing dermatology practice in the Northeast, we have over 450 healthcare providers and 170 offices across New York, New Jersey, Pennsylvania, Connecticut, Florida, Illinois, Missouri, Minnesota, and California. With over 2 million patient visits in 2024, our commitment to excellence and patient care remains unmatched. Why Choose Schweiger Dermatology Group? We are dedicated to providing The Ultimate Patient Experience while ensuring a fulfilling and rewarding career for our providers and staff. With many company recognitions from Great Place to Work to Inc. 5000s Fastest Growing Companies we still center ourselves on our outstanding patient satisfaction scores with a Net Promotor Score over 85- an industry record. The Ultimate Provider Experience We offer a highly competitive productivity model and an environment designed to help you thrive, not just work: A Collaborative Provider Community Work alongside top dermatologists who share knowledge and support your growth Modern, Efficient Offices Designed to optimize patient care and provider satisfaction A Culture of Caring & Compassion Led by experienced dermatologists who understand your day-to-day experience Flexibility That Fits Your Life Multiple locations, scheduling options, and support to help build your practice- even if you have to move down the road. We know many want to work near home. Advanced Training & Career Development Access to the latest system technology and education resources Competitive Compensation & Benefits Guaranteed base salary with a generous signing bonus for multi-year contracts Performance-based incentives for additional earning potential Comprehensive benefits package (available first of the month after hire), including: Medical, Dental, Vision, HSA/FSA with company HSA contribution 401K eligibility Company-sponsored Short-Term Disability 100% malpractice coverage Continuing Medical Education (CME) support Relocation assistance for full-time providers Who Were Looking For Schweiger Dermatology Group is seeking board-certified dermatologiststo join our growing team. Responsibilities: Provide exceptional patient care in medical, cosmetic, and surgical dermatology Conduct thorough consultations, examinations, and treatments Maintain detailed patient records and collaborate with a dedicated support team Qualifications: Board Eligible or Board-Certified in Dermatology Active medical license in the state you wish to practice Strong clinical skills, leadership abilities, and a commitment to patient care Take the Next Step Connect with us today to explore career opportunities that prioritize your growth and satisfaction.RequiredPreferredJob Industries Other

Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team. Duties and responsibilities The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to: * Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes. * Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks. * Obtain and verify patient information required for reporting purposes prior to visits. * Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment. * Contact patients via telephone to obtain needed information. * Answer all incoming phone calls in a timely manner demonstrating good customer service. * Obtain benefits to aid in payment collections at time of service. * Provide accurate information to patients about insurance requirements. * Complete all necessary questionnaires when needed for upcoming appointments. * Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process. * Ability to provide information to patients regarding FHCHC services and directions to various locations. * Maintain and adhere to HIPAA privacy policies * Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves Qualifications * High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential. * The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable. * Must be willing to work in various locations and various shifts Physical Requirements/Work Environment * Must have manual dexterity to operate keyboards, telephones and other business equipment * Position requires the use of a headset and the ability to sit for extended periods of time * High volume of calls each day. * Medical office type environment. Works closely with co-workers daily American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

UCFS is looking for candidates who are passionate about making a difference in the lives of others! UCFS is currently seeking a full-time (40hr) Customer Service Rep or Medical Receptionist for our Norwich Health Center to provide courteous and professional customer service to all UCFS clients, patients, and visitors, as well as internal customer support for clinical staff. Schedule will be 7:45am-4:45pm Monday through Friday. Essential Responsibilities: Greet clients and visitors in a welcoming and friendly manner Answer phone calls and respond to inquiries in a timely and professional manner Schedule and confirm appointments for patients Maintain electronic medical records and patient files Verify insurance information and collect patient co-pays Perform basic clerical duties such as filing, faxing, scanning, and emailing Why UCFS? Our team is passionate about the services we provide and is committed to making a difference for our clients and community. At UCFS, a Federally Qualified Health Center, we specialize in integrated care which means having access to essential services to meet the complex needs of those we serve. We work collaboratively across programs at our agency to remove barriers and streamline access to services including behavioral health services, primary care, dental, case management and more. If you are committed to improving the health and well-being of our community, we encourage you to apply for this exciting opportunity. Requirements High school diploma or equivalent At least 1 year of experience with prior experience working in a medical office or healthcare setting strongly preferred Strong computer skills and knowledge of electronic medical records Ability to handle confidential information with discretion Excellent customer service and interpersonal skills Ability to multi-task and work well under pressure in a fast-paced environment Proven critical, analytical thinking skills in order to identify issues requiring escalated assistance UCFS offers a comprehensive benefits package including: Flexible schedules Competitive salaries Generous paid time off including 3 weeks' vacation, 4 floating holidays and 10 sick days each year Medical, dental and vision insurance 401(k) plan with 6% employer contribution Paid life and disability insurance UCFS is committed to providing equal employment opportunities to all applicants and employees as protected by applicable federal and/or state law.

The Medical Staff Coordinator is responsible for overseeing and supporting all aspects of medical staff operations, including administrative functions, credentialing, and privileging activities for providers. This position ensures that all processes align with Joint Commission standards, hospital policies, medical staff bylaws, and applicable regulations such as those related to the National Practitioner Data Bank and credentialing procedures, while maintaining awareness of relevant legal considerations. Additional qualifications include: Strong critical thinking, interpersonal, verbal, and written communication skills, with a high level of professionalism, discretion, and sound judgment. Detail-oriented, self-directed work style with the ability to work independently within established guidelines as well as collaboratively as part of a team. Advanced administrative/secretarial capabilities, including proficiency with typing, word processing, and related office tools or transcription methods. Familiarity with medical terminology is beneficial, though not strictly required. Flexibility to participate in early morning or evening meetings as needed to support medical staff leadership and committees. Proven ability to handle all information managed within the Medical Staff Office with strict confidentiality. Submission requirements: At least 3 years of recent experience as a Medical Staff or Credentialing Coordinator in a hospital or similar healthcare environment. Demonstrated success working in a fast-paced, high-pressure setting that requires strong office management and multitasking skills. An Associate's degree in Business, Office Administration, Executive Secretarial Studies, or a closely related field. Current certification through NAMSS (such as CPCS or CPMSM) is strongly preferred and reflects advanced knowledge in medical staff services and credentialing.

First Choice Health Centers is seeking a skilled and personable Medical Receptionist to provide front-office support in our East Hartford clinics providing excellent customer service while managing phone calls, scheduling appointments, checking in patients and ensuring patient information is accurate in the electronic health record system. This position could support primary care, women's health, pediatrics and other specialties. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Complimentary premium Calm Health membership (#1 mental health app) Recognition programs Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm with an offset of leaving on Friday at 3 pm. We also have a rotating Saturday clinic schedule from 8:00 am to 2:00 pm (with one day off during the week when on Saturday) The hourly budgeted pay rate for this position is $17.00 - 19.00/hour. Pay is based on several factors including but not limited to work experience, certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Minimum High School diploma or GED equivalent required Bilingual English/Spanish is a plus Experience and Training: Minimum of 6 months experience as a medical receptionist in a physician office, or equivalent experience Have a high degree of comfort with electronic medical records systems and have a familiarity with Microsoft Office program such as Word and Outlook Strong knowledge of HIPAA rules and regulations. Standard Job Duties: Greet and check-in patients in a professional and friendly manner Answer and direct phone calls, respond to patient inquiries, and provide information as needed Schedule appointments, confirm appointments, and manage patient calendars Process patient registrations, update records, and verify insurance information Collect patient co-pays, payments, and assist with billing inquiries Ensure patient confidentiality in compliance with HIPAA guidelines Maintain a clean, organized front office and waiting area On a daily basis, perform specified clerical support functions according to policy and procedure including reviewing and updating patient charts as needed. Communicate effectively with medical staff regarding patient concerns, appointments, and follow-up care C OVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. We test for marijuana as part of our drug testing policy. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Benefits/Perks Work 3 days per week, 12 hour shifts Great Healthcare Work Environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. Compensation: $18.00 - $21.00 per hour PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

Job Details BHI Bristol Hospital Main Campus - Bristol, CT Part Time High School 2nd Shift (Evenings) Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. Job Summary: Bristol Health is looking for Patient Information Representatives. In this role, you will be the first point of contact for patients, visitors, and staff, providing essential information and assistance. Your exceptional communication skills and friendly demeanor will contribute to creating a welcoming and helpful environment for all individuals entering our hospital Essential Job Functions and Responsibilities: Greet and welcome patients, visitors, and staff as they enter the hospital Creation of visitor badges by running patient and / or visitor identification through badging system Provide accurate and up-to-date information regarding hospital services, departments, and directions Assist patients and visitors in locating their desired destinations within the hospital Answer phone calls and respond to inquiries, providing information or directing calls to the appropriate departments or personnel Maintain a neat and organized information desk area, ensuring that brochures, maps, and other informational materials are readily available Coordinate with other hospital staff to ensure smooth patient flow and address any concerns or issues promptly Handle complaints or difficult situations with professionalism and empathy, escalating matters to the appropriate individuals when necessary Maintain confidentiality and adhere to privacy regulations when handling patient information Stay updated on hospital policies, procedures, and safety protocols Notifies support services (EVS, Engineering, etc) when their attention is required. Qualifications Qualifications: This position requires the ability to multitask, handle inquiries efficiently, and always maintain a professional and courteous attitude High school diploma or equivalent Excellent verbal and written communication skills Strong interpersonal skills and the ability to interact effectively with individuals from diverse backgrounds Proficiency in using computer systems and basic office software Exceptional problem-solving skills and the ability to remain calm under pressure Bristol Health Mandated Educational Requirements: General orientation at time of hire. Fire/Safety/Infection Control annually. Similar programs deemed appropriate by management. Ongoing leadership training. Physical Requirements: Manual dexterity. Vision corrected to comply with State of CT driver's license standards. Capable of hearing and verbally communicating. Work Environment: Normal patient care environment. Cognitive Requirements: Mental flexibility to perform diverse duties. Good communications skills, written and oral and ability to follow written and oral instructions. Able to remain calm and make appropriate decisions in emergency situations. Good organizational skills along with basic computer skills. Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Join Midstate Radiology Associates (MRA) as a Full Time, 1st Shift, Patient Representative at our Wallingford Imaging Location. Position Schedule: Mon - Fri 8:30 AM - 5:00 PM + on-call every 5th Saturday from 8:00 AM to 4:30 PM (schedule is subject to change based on operational needs). Position may require covering shifts at near by office locations. Compensation: MRA offers competitive starting compensation based on qualifications and experience. The starting rate for this position is between $18.00 and $24.57 per hour. For complete listing of all open positions, visit ********************************************** Job Summary: The Patient Representative is the face of the imaging department. The Patient Rep provides a full range of varied, multi-skilled secretarial, clerical and administrative support to the specific imaging locations which requires creativity, independent and discretionary judgment, and complete confidentiality to ensure that the needs of the internal and external customers are met. Key Accountabilities: Greeting patients and help maintain a timely accurate patient flow through the system. Obtains, enters and verifies all patient demographic and insurance data necessary to complete a patient registration. Collects insurance co-pays as applicable. Completes order entry through interfaced systems based on diagnosis codes and calls physician offices for clarification of orders. Explains financial requirements to patients/responsible parties and instructs as to payment procedure when required. Obtains all necessary signatures and initiates required documents for scheduled procedures. Performs insurance verification processes. Schedules all Radiology exams obtaining and entering appropriate symptom and diagnosis information and has familiarity with exam preparations. Prepares all required paperwork for scheduled appointments to ensure efficient service on day of procedure(s). Interacts with other departments, carriers and physician offices for the purpose of acquiring accurate demographic and insurance information. Answers phones with appropriate greeting and transfers calls as needed to the appropriate people. Obtains and provides reports and images on CD to patients or physician's offices. Follows established policies and procedures set by administration including department cleanliness and disinfecting. Assists in the Hereditary Cancer Risk Assessment program. Performs other duties as assigned. The preceding functions have been provided as examples of the types of work performed by employees assigned to this job classification. Management reserves the right to add, modify, change or rescind the work assignments of different positions and to make reasonable accommodations so that qualified employees can perform the essential functions of the job. Qualifications Guidelines: Education Required: High school diploma or equivalent. Knowledge, Skills, & Abilities: At least one year of customer service experience in a medical setting preferred. Knowledge of medical terminology. Quality assurance and customer service principles and practices. Communicate effectively with patients, relatives, medical staff and co-workers. Capacity to relate to patients of all cultural and socio-economic backgrounds. Maintain the confidentiality of patient records. Ability to understand and follow specifications and instructions. Attention to detail is required for success. Basic keyboard skills with proficiency in use of personal computer. Physical Requirements: Remaining in a stationary position, often sitting for prolonged periods. Adjusting or moving objects up to 15 pounds in all directions. Repeating motions that may include the wrists, hands and/or fingers. Must be able to lift up to 20 pounds at times. Moving about to accomplish tasks or moving from one worksite to another. Must be able to access and navigate each department at the organization's facilities The Physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Our team at Midstate Radiology Associates benefits from a diverse workforce and we welcome anyone to apply: Midstate Radiology Associates is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. To learn more about Midstate Radiology Associates, including more information on employee benefits and our company culture, please visit our website: *************************

Job Description Fair Haven Community Health Care For over 54 years, FHCHC has been an innovative and vibrant community health center, catering to multiple generations with over 165,000 office visits across 21 locations. Guided by a Board of Directors, most of whom are patients themselves, we take pride in being a healthcare leader dedicated to delivering high-quality, affordable medical and dental care to everyone, regardless of their insurance status or ability to pay. Our extensive range of primary and specialty care services, along with evidence-based programs, empowers patients to make informed choices about their health. As we expand our reach to underserved areas, our commitment to prioritizing patient needs remains unwavering. FHCHC's mission is to enhance the health and social well-being of the communities we serve through equitable, high-quality, and culturally responsive patient-centered care. Job purpose To provide timely, detailed accurate full patient registration prior to the patient's visit, either via telephone or in person to assure an exceptional patient experience. This individual maintains a patient-focused approach towards operational excellence while working as an integral part of the health care team. Duties and responsibilities The Pre-Registration Specialist performs timely, detailed, accurate full patient registration and maintains the integrity of the demographic information of the patient, insured, guarantor and insurance company as well as all additional information required for reporting. Typical duties include but are not limited to: Obtain and verify patient demographic and guarantor information prior to visits to ensure that the patient record is accurate and is available for billing purposes. Obtain patient insurance information and verify the patient's eligibility, whether via phone, web-site or electronic eligibility checks. Obtain and verify patient information required for reporting purposes prior to visits. Work queues/listings to determine which patients require pre-registration 1-7 days prior to their upcoming appointment. Contact patients via telephone to obtain needed information. Answer all incoming phone calls in a timely manner demonstrating good customer service. Obtain benefits to aid in payment collections at time of service. Provide accurate information to patients about insurance requirements. Complete all necessary questionnaires when needed for upcoming appointments. Ensure that the proper steps are taken to eliminate patients from pre-registration status and communicate with Patient Access what is needed at the check in process. Ability to provide information to patients regarding FHCHC services and directions to various locations. Maintain and adhere to HIPAA privacy policies Performs other duties as assigned and providing coverage for departments under operations portfolio (i.e. front desk) as necessary, including extended leaves Qualifications High School diploma or GED with experience in medical billing is required. Bi-lingual in English and Spanish is also required. Excellent interpersonal and communication skills and ability to work as a member of the team to serve the patients is essential. The selected candidate must be detail oriented and have the ability to work independently with one year of experience demonstrating customer service highly preferred. Epic experience is desirable. Must be willing to work in various locations and various shifts Physical Requirements/Work Environment Must have manual dexterity to operate keyboards, telephones and other business equipment Position requires the use of a headset and the ability to sit for extended periods of time High volume of calls each day. Medical office type environment. Works closely with co-workers daily American with Disabilities Requirements: External and internal applicants, as well as position incumbents who become disabled, must be able to perform the essential job specific functions (listed within each job specific responsibility) either unaided or with the assistance of a reasonable accommodation to be determined by the organization on a case by case basis. Fair Haven Community Health Care is an Equal Opportunity Employer. FHCHC does not discriminate on the basis of race, religion, color, sex, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need. Powered by JazzHR gCFK2jR24T

Job Description First Choice Health Centers is seeking a skilled and personable Medical Receptionist to provide front-office support in our Manchester clinic providing excellent customer service while managing phone calls, scheduling appointments, checking in patients and ensuring patient information is accurate in the electronic health record system. This position could support primary care, women's health, pediatrics and other specialties. Why First Choice? We are committed to you! We offer great training, great benefits, career growth and employee well-being! Medical, Dental and Vision Insurance for employees working 30 hours or more 20 days of Vacation, 8 Paid Holidays, and 2 Floating Holidays per year Company paid Life insurance Voluntary Term, Whole Life, Accident and Critical Care Insurance Retirement savings program, including a safe harbor 401k with up to a 4% company match after 6 months of employment Complimentary premium Calm Health membership (#1 mental health app) Recognition programs Primarily a Monday through Friday schedule working 8:00 am to 4:30 pm. There is one late night until 6 pm with an offset of leaving on Friday at 3 pm. We also have a rotating Saturday clinic schedule from 8:00 am to 2:00 pm (with one day off during the week when on Saturday) The hourly budgeted pay rate for this position is $17.00 - 19.00/hour. Pay is based on several factors including but not limited to work experience, certifications, etc. For more than 25 years First Choice Health Centers has been a leading nonprofit human services organization that breaks down barriers to care helping individuals and communities live healthier lives. To learn more about First Choice Health Centers, visit us at firstchc.org. Minimum Knowledge, Skills & Abilities Required: Minimum High School diploma or GED equivalent required Bilingual English/Spanish is a plus Experience and Training: Minimum of 6 months experience as a medical receptionist in a physician office, or equivalent experience Have a high degree of comfort with electronic medical records systems and have a familiarity with Microsoft Office program such as Word and Outlook Strong knowledge of HIPAA rules and regulations. Standard Job Duties: Greet and check-in patients in a professional and friendly manner Answer and direct phone calls, respond to patient inquiries, and provide information as needed Schedule appointments, confirm appointments, and manage patient calendars Process patient registrations, update records, and verify insurance information Collect patient co-pays, payments, and assist with billing inquiries Ensure patient confidentiality in compliance with HIPAA guidelines Maintain a clean, organized front office and waiting area On a daily basis, perform specified clerical support functions according to policy and procedure including reviewing and updating patient charts as needed. Communicate effectively with medical staff regarding patient concerns, appointments, and follow-up care C OVID-19 considerations: Employees of First Choice Health Centers must be vaccinated against COVID-19. Certain exemptions may apply. First Choice is a drug-free workplace. Candidates are required to pass a drug test before beginning employment. We test for marijuana as part of our drug testing policy. First Choice is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status. Job Posted by ApplicantPro

Job Details BHMG Medical Care Center - Bristol, CT Full Time High School 1st Shift (Days) Description At Bristol Health, we begin each day caring today for your tomorrow. We have been an integral part of our community for the past 100 years. We are dedicated to providing the best possible care and service to our patients, residents and families. We are committed to provide compassionate, quality care at all times and to uphold our values of Communication, Accountability, Respect and Empathy (C.A.R.E.). We are Magnet and received the 2020 Press Ganey Leading Innovator award for our rapid adoption and implementation of healthcare solutions during the COVID-19 pandemic. Use your expertise, compassion, and kindness to transform the patient experience. Make a difference. Make Bristol Health your choice. Performs a wide variety of cross-coverage duties to provide clerical and/or clinical support to physician practices including but not limited to patient reception, flow and care. Maintains patient electronic records and insures adequate office and medical supplies for assigned areas. Explains policy and procedure and routes patient information. Answers phone calls and assesses as necessary. Works closely with Centralized Appointment Scheduling to assure patient levels are maximized. Provides clinical support as assigned under the direction of the Medical providers. Performs Administrative Support Duties: Performs various reception duties: answers phones, processes patients and accurately reviews/enters demographic/insurance information into system Able to skillfully operate various office equipment including fax machine, copier, credit card scanners and other equipment Assists Office Manager with projects and requests Compliant with company/financial policy and procedure Maintains reception area and work space in a neat, clean order May be required to float to other areas as required by business needs Effectively Manages Patient Appointments and Registration and Patient Care Ensures all patients and visitors are pleasantly acknowledged and greeted immediately upon arrival Answers all incoming calls within three rings Accurately reviews and updates patient information, including insurance verification, in system Completes insurance card and photo ID scanning upon registration Obtains all pre-certifications for visits, tests and procedures as required Responsible for completing call-backs to patient as directed Follows post-visit protocol and schedules patients as directed Processes Patient Payments Daily Collects co-pays, self-pay and past due balances at time of service with a 98% collection rate Posts and close the batch for the day Submits completed or balanced journal and cash, checks and credit cards to Office Manager at the completion of the work day Ensures Specialist Authorization and Certifications Are Completed For All Visits Responsible for obtaining all authorizations for the specialist within 24 hours of the visit Accurately documents all authorization data in system Identifies “carved out” insurance benefits on a case by case basis and documents accordingly Effectively provides patient information to insurance companies to secure medical necessity for treatment plan documented by the provider Is competent in scheduling diagnostic tests and procedures/surgeries required by specific practices/specialties as designated by manager Collects Patient Data and Materials When Working in Clinical Capacity Obtains health history and base line patient data from patients Performs routine physical assessment functions such as blood pressure, temperature, pulse, visual test, EKG, Pulmonary Function Test Collects urine and blood samples in accordance with established protocols Uses discretion in disseminating patient information to outside sources Performs simple lab tests (CBC, glucose, HKL, etc.) per policy and procedure Reviews patient record for completeness prior to visit Provides entries to patient records as necessary in preparation for provider review Monitors the return of lab/test results. Assures all results requested are complete and available for provider review Assists With Patient Care and Maintains Clinical Areas Delivers on-site care for patients under Medical Provider direction Assists in the delivery of patient care such as suturing, wound care. Debridement, etc. Assures callbacks to patients under medical direction are in accordance with protocol Responsible for restocking exam rooms as necessary with instruments and medical supplies Cleans and prepares exam rooms per protocol; sterilizes instruments as necessary Monitors and arranges for proper disposal of lab and medical waste/supplies Performs quality controls and maintains records for lab equipment/refrigerators Qualifications Educational / Minimum Requirements: High School Graduate. Prefer six months experience as a medical secretary, patient access, customer service representative, or other healthcare-related experience. State/Federal Mandated Licensure or Certification Requirements: None Bristol Hospital Mandated Educational Requirements: General orientation at time of hire. Fire/Safety/Infection Control annually. Other programs as mandated by Hospital. Special Requirements: Demonstrated proficiency in electrocardiographic testing. Must be able to take vital signs, knowledgeable in medical terminology, anatomy and physiology. Familiarity with medical equipment common to a medical practice. May be required to float to other areas as business needs dictate. Physical Requirements: Bending, stooping, walking, sitting on a daily basis. On feet most of the day. Assists patients in and out of treatment rooms, in and out of chairs, on and off exam tables. Ability to spend one to four hours/day at computer terminal/personal computer performing data entry analysis. Must be able to hear with sufficient acuity so as to understand routine conversation in person or over telephone. Must possess sufficient visual acuity so as to read, use computers and conduct essential job functions in an acceptable manner. Must be able to speak so as to be understood by the average person. Significant documentation and paperwork review requiring extensive visual acuity. Work Environment: Medical office setting with direct exposure to patients, body fluids, possible exposure to blood borne pathogens. High volume of telephone and personal contact with customers. (If performing Radiologic Technologist key job elements will have radiation exposure.) Cognitive Requirements: Must be able to triage patients according to need and time requirements. Must possess excellent communication skills. Must provide comprehensive, accurate initial assessment to Medical Providers. Must be able to read both routine and technical information with comprehension. Must be able to write so the average person can comprehend. Must be able to perform simple calculations for medication doses, physical exams and tests administered. Maintains knowledge of CLIA requirements Disclaimer The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. d.