Medical receptionist jobs in Wichita, KS - 58 jobs

At POET, it is our mission to be good stewards of the Earth by converting renewable resources to energy and other valuable goods as effectively as humanly possible. For over thirty-five years, our drive and passion to change the world has enabled us to become the largest producer and marketer of bioethanol and a leader in sustainable products in the world. CULTURE IS KING AT POET We're all on the same team. We always communicate. And we park our egos at the door. These aren't just slogans on our walls. It's the way we do things at POET. We provide an environment for team members to maintain a healthy work-life balance. It's the best way to optimize health, wellness, and productivity in a sustainable way. We work hard. We play hard. We have frequent team events, volunteer efforts, and we know how to celebrate wins! JOB SUMMARY & RESPONSIBILITIES As a Biofuels Logistics Scheduler, you will work with the full team including marketing, planning, operations, and accounting. Our goal is to optimize our shipments to create the most value for POET and our customers. Sound intimidating? Don't worry. If you are a problem solver, detail oriented, a good team player, effective communicator, and are looking for an opportunity with a strong, growing company, we can provide you with all the necessary training and tools to be successful. Throughout this role you will: Build and maintain mutually beneficial relationships with carriers, plants, and customers. Manage product inventories across multiple sites based on a market point of view. Understand the supply and demand factors that affect your region. Ensure product deliveries are completed and optimized across the region. Negotiate competitive truck rates with all our truck carriers. Ensure accuracy of transaction details with our systems. Collaborate across multiple business teams within the office and at production sites. Problem-solve as situations arise with transportation providers, customers, and production sites. Since we're all about teamwork and getting the job done, your skill may be put to a lot of other uses! This is an on-site role located in Wichita, KS QUALIFICATIONS & SKILLS Bachelor's degree in related field is required. An Associate's degree/high school diploma may be considered. 2+ years of related experience. Excellent organizational, time management, and communication skills as well as the ability to embrace change. You communicate effectively in writing and in person. You know the basics of Microsoft Office Suite. You're capable of learning new programs. Up to 5% travel, to visit the bioprocessing facilities, carriers, and customers. At times overnight travel may be required. GROWTH & DEVELOPMENT OPPORTUNITIES At POET, we encourage internal development and growth by allowing team members to carve their own path to success. Leaders support team members with the necessary resources to develop their skills, achieve goals, and create the most value. We believe in developing our team members to their highest potential and recognizing contributions that add value to the organization. Each new team member's position and compensation are carefully determined by considering their unique qualifications and skillset. BENEFITS For eligible team members Comprehensive benefits package: Individual and family plans for health, dental, & vision insurance, including a generous employer Health Savings Account contribution Quarterly Profit-Sharing Bonuses and Bi-Annual Incentive Bonuses Competitive pay, including shift premium pay for qualifying positions 401K with company match Paid time off and paid holidays - 40 hours available on day ONE! Paid Parental Leave Tuition reimbursement Attractive Relocation Assistance and Bonus Programs for qualifying positions and/or locations OTHER PERKS For eligible team members A multifaceted wellness program encompassing the whole person - mentally, physically, and spiritually Onsite fitness centers or fitness reimbursements Safety and cold weather gear reimbursements Discounted home and auto insurance POET is an Equal Opportunity Employer committed to maintaining a workplace free from discrimination and harassment. Employment decisions are based on qualifications, abilities, merit, and other legitimate business factors, without regard to any legally protected characteristic. This policy applies to all aspects of employment, including recruitment, hiring, compensation, benefits, working conditions, promotion, and termination.

QUALIFICATIONS, include but not limited to: Minimum Education: High school diploma or equivalent Minimum Experience: None Must have good organizational skills POSITION RESPONSIBILITIES: H.I.M. DUTIES & RESPONSIBILITIES ADMINISTRATIVE CONTINUING EDUCATION PERFORMANCE IMPROVEMENT EMPLOYEE CONTRIBUTES TO POSITIVE WORK ENVIRONMENT WITH CO-WORKERS AND CUSTOMERS Benefits for FULL TIME Position: Affordable Blue Cross Blue Shield health insurance Retirement Plan (401k); match after 1 year of employment Generous Paid Time Off (PTO) accruals Company paid life and disability insurance Employee Assistance Program Delta Dental of Kansas Vision Direct Flexible Spending Account Health Savings Account with employer contribution Bereavement Leave Plus much more

Our office, Wichita Endodontics - East, is seeking a talented Patient Scheduler to join our busy specialty practice. We are looking for a talented and skilled Patient Scheduler to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities The primary purpose of the phone room scheduler is providing a friendly, successful, informative, and supportive first contact for our patient and referral offices. This position works closely with the support staff team that includes front office, billing and insurance, and other schedulers, as well as interaction with members of the clinical team and Doctors. Provide high-level customer service to our patients and referral offices via phone. Utilize multi-line phone queue system to efficiently assist callers. Direct callers to appropriate department for assistance, if not calling to schedule an appointment. Assess, document, and dock patients to RN utilizing clinical messaging for post-surgical questions and concerns. Accurately schedule patients for consultation and surgical procedure in the patient EMR system using appropriate policies and protocols. Obtain appropriate insurance information and complete the insurance verification form accurately. Educate patients on in-network insurance policies and protocols for out-of-network insurances. Contact patients to reschedule their appointments due to schedule changes. Performs other duties as assigned or requested such as, but not limited to, patient registration queue, patient EMR data entry/scanning, referral office requests, and chart preparation. Comply with all HIPAA regulations at all times. Follow and model the Practice's values and inspire others to achieve the same. As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Schedule Monday-Thursday 7:40am - 4:30pm Friday 6:40am -12:00pm Your Background The Patient Scheduler plays a vital role in ensuring that our patients receive the best possible care by effectively communicating and coordinating appointments. You also have the following: 1-2 years of experience in a dental office, preferably as a patient scheduler or patient coordinator or in a similar patient-scheduling role Strong interpersonal skills with the ability to build rapport and trust with patients and the dental team. Excellent communication skills, both verbal and written, to explain information in a clear and understandable manner. Detail-oriented and organized, with the ability to manage multiple tasks and priorities simultaneously. Proficiency in dental software and basic computer skills. Understanding of dental terminology, procedures, and insurance processes. Empathetic and patient-centered approach to customer service. A high school diploma. If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$15.50-$19.75 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. 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Benefits: * 401(k) matching * Competitive salary * Vision insurance Benefits/Perks * Great small business work environment * Flexible scheduling * Paid time off, health insurance, dental insurance, retirement benefit, and more! American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities * Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents * Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards * Register patients, update patient records, verify insurance accurately and timely, and check patients out * Determine, collect, and process patient payments and address collection and billing issues * Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests * Balance daily patient charges (cash, check, credit cards) against system reports * Complete closing procedures by preparing closing documentation and submitting required reports * Complete cash control procedures and secure financial assets * Maintain complete and accurate documentation * Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

$15-$22

Full-time Description The patient service specialist is responsible for all front office activities, including the reception area, mail, insurance verification, and patient data integrity. Employee acts as patient concierge for the reception/lobby area by providing excellent customer service. The employee will greet all customers, obtain registration data, collect co-pays, when required, and ensure patient confidentiality at all times. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Duties and Responsibilities: Greets patients in a polite, prompt, and helpful manner. Proactively keeps patients informed on delays and expected time to be seen by the provider. Consistently provides superior internal and external customer service. Ensures patient flow runs smoothly and efficiently. Obtains registration data, insurance information, and photo ID at each encounter. Promptly and accurately enters patient data into the computer system. Verifies patient's insurance. Accurately enter/update patient information and collect co-pays, co-insurance, and deductibles in accordance with the patient's insurance plan. Follows all HIPAA guidelines and rules and explains practices to patients. Maintain proper personnel conduct and confidentiality of patent, staff, and physician information. Balances daily charges. Ensures that any money received is safeguarded. Must have exceptional multi-tasking abilities Manages patient charts, arranges referrals when needed, and sends patient information and records as requested by other medical entities with a high level of initiative and integrity. Assists other staff when needed in a positive, team-centered manner. Assist in scheduling and following up on provider referrals. Ensures lobby remains clean and stocked with necessary items. Seeks out methods and practices to minimize financial risk. Contracts with auditing services to ensure proper financial monitoring and controls are compliant and up-to-date. The Clinic staff may also include ancillary personnel who are supervised by the professional staff. Other duties as assigned. This is a safety-sensitive and confidential position. Qualifications: Education: High School Diploma or equivalent required, Associates preferred. Licenses/Certification: Must obtain and maintain a current certification in BLS. Experience: 1-3 years prior medical office experience is preferred. Skills: Understanding of medical coding and billing. Knowledge of state and federal regulations including OSHA, HIPAA, blood-borne pathogens, and others. Competent with common PC applications including Internet, Email, and Microsoft Office. Ability to supervise, train, and evaluate new and current provider staff. Working Conditions: May be exposed to/occasionally exposed to patient elements. Subject to varying and unpredictable situations and interruptions. Occasionally subjected to irregular hours. Occasional pressure due to a fast-paced environment. The position may require lifting, carrying, or pushing equipment or patients. Requirements Physical Requirements: Must be able to see with corrective eyewear. Must be able to hear clearly with assistance. May be exposed to infectious and contagious diseases. May be in contact with patients under a wide variety of circumstances. Able to handle emergency or crisis situations. Will be required to wear protective equipment as necessary. Ability to escort or transport patient by wheelchair or stretcher Frequently: Sitting, walking, standing. Occasionally: Bending, squatting, climbing, kneeling, twisting, lifting, carrying, pushing, traveling. Ability to lift 15-20 pounds Salary Description $15.38 - $20.19 per hour

The Facility Services Dispatcher & Front Desk Coordinator is the operational hub of Hutton Facility Services. This role owns first impressions, manages incoming service requests, and keeps our field technicians moving efficiently. You are the connection point between our clients, technicians, project managers, and service manager-ensuring HFS delivers responsive, professional service every day. This role is about responsiveness and determining schedule solutions with a positive attitude in a fast-moving environment. Key Responsibilities: Dispatch & Scheduling Receive, prioritize, and route service requests via phone, email, and client portals Dispatch technicians by trade, location, urgency, and client needs Build, manage, and adjust daily and weekly technician schedules Communicate ETAs, schedule changes, and service completion updates Front Desk & Client Experience Serve as the primary point of contact for HFS clients with a professional, solution-focused approach Accurately document scope, access requirements, site contacts, and urgency Route calls appropriately and handle routine service inquiries independently Maintain a professional, organized front office environment Service Operations Support Open, update, and close work orders in the service management system Ensure work orders are complete, accurate, and ready for billing Coordinate with the Service Manager on priorities, staffing needs, and service constraints Communication & Field Coordination Provide timely, accurate information to technicians to support preparedness Use sound judgment to escalate urgent, safety, or sensitive issues Maintain professionalism during high call volumes and peak service periods Requirements Education and Experience: High school diploma or equivalent is required. 3+ years in dispatching, scheduling, customer service, or service operations preferred. Required Knowledge/Skills/Abilities: Strong phone presence with the ability to communicate clearly and confidently High attention to detail and strong organizational skills Ability to juggle multiple priorities in a fast-paced service environment Comfortable using service management, scheduling, or CRM software. Training will be provided. Preferred Knowledge/Skills/Abilities: Familiarity with multi-trade dispatching (HVAC, electrical, plumbing, and/or handyman) Understanding of service workflows from request ? dispatch ? completion ? billing Work Environment: This role is performed in an office environment and may involve extended periods of computer-based work. Hutton Corporation is an Equal Opportunity Employer Hutton provides equal employment opportunities to all team members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

1. Assess staffing requirements and adjusts staffing as needed. Utilizes the acuity system, department staffing guidelines, and other applicable resources to identify staffing levels required. 2. Coordinates patient admissions with physicians, admission clerks and nursing departments. 3. Provides care in all nursing departments as necessary. Relieves staff for meal breaks when necessary. 4. Serves as a member of Discharge Planning, Infection Control, Code Blue and/or Nursing Council Committees. 5. Acts as clinical expert providing a resource for other staff. Acts as the representative of administrator outside of work hours. 6. Communicate with hospital personnel, department directors and visitors. 7. Communicate with patient and/or family. Provide information to the patient and/or family to educate them on disease process, hospital stay, and/or treatments. Communicate with patient and/or family and meet patient needs for courtesy, information, physical care, emotional care, safety, privacy, and confidentiality. 8. Informs Department Directors, Division Vice Presidents and the President of problems and participate in resolution. 9. As a member of nursing management, is involved in resource allocation and management. This includes monitoring and recording acuity statistics, staffing and documenting staffing decisions, and maintaining the master schedule and staffing work sheets. 10. Obtains resources for all departments when Central Stores, Purchasing, Linen, Dietary, and Pharmacy are not open. 11. As a member of nursing management observes and evaluates clinical practice. Reports observations to appropriate people. 12. Communicates with external entities, resources and facilities. Examples include but are not limited to: Media, Nursing Facilities, Organ procurement organizations, acute care hospitals, mortuaries etc. 13. Communicates with appropriate facilities regarding autopsies. 14. Give patient baths, oral care and hair care. 15. Take vital signs (temperature, pulse, respiration and blood pressures). 16. Collect I & O information. 17. Ambulate patients. 18. Assist with activities in patient mobility and positioning. 19. Collection of urine and fecal specimens. 20. Obtain finger stick blood glucose readings. 21. Transport patients by pushing pulling, lifting in a wheelchair, bed, cart or geri chair. 22. Reposition patients with or without mechanical devices, by lifting, pulling and pushing. 23. Report patient care changes to R.N. and physician. 24. Collection of patient care information. 25. Assist with revision NCP. 26. Administer medications and IV's, including narcotics, according to hospital policy. 27. Dressing changes. 28. Administer treatments (NG, foley). 29. Communicate with co-worker clearly and concisely. 30. Organize and prioritize work to complete daily assignment. 31. Start IV's. 32. Document patient information concisely and legibly. 33. Follow patient-specific plan of care. 34. Assess the patient. 35. Follow all infection control procedures and policies (including use of universal/standard precautions). 36. Provide for patient safety. 37. Participate in quality improvement assurance, assessment and improvement activities. 38. Notify receiving nursing area of patient's condition and needs prior to transfer. 39. Participates in the orientation and teaching of newly employed nursing personnel. 40. Participates in nursing projects and/or revision and review of policies and procedures. 41. Performs other duties as assigned. Knowledge, Skills, and Abilities: Will be orientated to and maintain competence in working with patients in the following age categories: Med/Surg, ICU: Infant, pediatric, adolescent, adult, and geriatric patients. OB: Neonate, adolescent, and adult patients. OR; ER: Neonate, infant, pediatric, adolescent, adult, and geriatric patients. Competence at the beginning of employment will be measured through observation during orientation, math and medication administration testing, and review of documentation. Ongoing competence will be measured through observation of clinical practice, observation for performance evaluation, competency inservice and testing, and math and medication administration testing. See attached sheet for other initial and ongoing competence required by each department. Education: Graduate of a State Board approved or accredited school of nursing. BSN desirable. Experience: At least two years of clinical experience is necessary. Prefer 3-5 years, with experience in the ICU or ER setting. OB experience is also desirable. Certification/Licensure: a. Must be currently licensed in Kansas to practice as a registered professional nurse. Valid temporary permit to practice (if coming from out of state) is acceptable until receipt of the license. Code Blue Training: a. A minimum training level of BLS is required. b. Acquire and maintain ACLS training. c. Acquire and maintain Neonatal resuscitation training. Job can demand constant walking. Sitting may be required occasionally, as well as frequent standing. Occasionally requires lifting and carrying up to 35 lbs. May also require pushing and pulling up to 35 lbs. Job requires full range of body motion, with occasional twisting, climbing, balancing, stooping, kneeling, crawling, and reaching. Job may require reaching overhead. Job requires the ability to handle and lift patients. Eye-hand coordination, and finger and manual dexterity are required. Requires corrected hearing and vision to normal range. Job requires working under stressful conditions and/or irregular hours. Some exposure to communicable diseases, sharps, and hazardous material is anticipated. The PCC job requires potential exposure to body fluids and radiation. It requires the ability to distinguish letters and symbols. Use of office equipment such as telephones, copying machines, and intercom may be required. Repetitive movements such as writing are required. Includes working all nursing departments, working weekends and holidays, with potential for varied shifts and overtime. Full time positions are exempt status.

Lumio Dental - Apply today, and we'll light the way! Patient connection starts with the initial phone call. The role of a Patient Coordinator is to use exceptional interpersonal skills and be the liaison between the back-office team and the patient. To be successful you must partner with the providers and educate patients on their financial options so that they can achieve optimal oral health. Our Ideal Patient Coordinator YOU! Whether you have experience working in a dental office, or you are seeking your next career opportunity, we are looking for someone who has exceptional customer service skills. Our ideal Patient Coordinator must be organized, have strong phone etiquette, communication skills, and must be proficient with a computer. Those that are successful in the role are patient, understanding and excited to greet each patient with a smile! Job Specific Expectations: Handles incoming phone calls and schedules patients Verifies all insurance eligibility, receives all insurance co-pay payments, and updates patient accounts. Works directly with Dentist and Hygienist in coordinating desired schedule to fit patients needs Maintains patient care database by entering new information as it becomes available Schedule and confirm patient appointments Directs arriving patients to waiting areas, and updates frequently on expected waiting times Protects self, co-workers, and patients by following policies and procedures to prevent the spread of bloodborne and/or airborne diseases Requirement(s): High school diploma, GED or equivalent work experience Competitive Salary & More Benefit options included, but are not limited to, health, vision, dental, life, 401K, and MORE! Lumio company culture is caring and fun! You will love the feel and experience! Apply today and learn more!

NextCare Introduction NextCare strives to be the leader in high access healthcare, offering urgent care, occupational health, virtual health and primary care services to our patients. With offering services in eleven states (Arizona, Colorado, Kansas, Michigan, Missouri, Nebraska, North Carolina, Oklahoma, Texas, Virginia and Wyoming) and over 165 urgent care clinic locations, we offer exceptional, affordable care to patients across the country. At NextCare, we constantly strive to provide you with the highest degree of caring, growth, integrity, results and teamwork. These essential core values form the foundation of our relationships with patients, customers, investors, partners and one another. Extraordinarily high-performance standards serve as critical guides for making important clinical and business decisions. The expression of these standards is evident in our behavior, our attitude, and our approach to our daily work. The product of our strict adherence to core values is the ability to harness tremendous organizational energy to achieve our goal of upholding the highest standard for quality and service within the high access healthcare. This unique combination of values, performance standards and commitment serves as the key to our success. What we are looking for NextCare Urgent Care is looking for an energetic and enthusiastic Medical Front Office Receptionist that likes the challenge of a fast pace setting and working in a team environment. We are looking for customer-friendly and passionate employees to be a part of our growing organization where patients and employees are our top priority. Responsibilities Medical Front Office Receptionist is the first point of contact for patients in the clinic and is responsible for keeping patients and families informed of wait times, monitors the flow of patients, processes patients for discharge including preparing charges, collecting payment, obtaining all necessary signatures and issuing receipts in addition to: * Obtain personal and insurance data from the patient and inputs information into EMR system. * Monitors the flow of patients, including placing patients into rooms as needed. * Completes all necessary insurance forms for registration to ensure proper reimbursement from payors. * Prepares daily deposit, reconciliation, and daily statistical information. * Ensures an adequate stock of front office supplies and proper functioning of equipment. * Answers telephone utilizing quality customer service skills. * Ensures patient waiting area and restrooms are clean and reflect a positive image of NextCare. * Manages patient appointments scheduled via the NextCare website * Notifies back office immediately of any urgent medical concerns a patient may be experiencing * Educates patients on services offered by NextCare for their current or next visit * Promptly notifies the Clinic Manager of any patient or employee safety concerns. How you will make an impact The Medical Front Office Receptionist supports the organization with exceptional customer service and treats all of our patients with respect and dignity. They ensure the clinic and front reception area is running smoothly and patient flow and satisfaction are at optimum. Essential Education, Experience and Skills: Education: Minimum of high school diploma or equivalent, have a Medical Administrative Assistant Certificate or equivalent is highly desired Benefits: NextCare offers full time employees medical, health savings account, NextCare employee visit program, dental, vision, basic life, voluntary employee/spouse/child life, long term disability, short term disability, employee assistance program, critical illness, accident, legal, identity theft and paid time off benefits. Employees of all statuses are offered 401(k) Plan benefits. Employees in select positions are offered shift differential benefits. Benefits are offered per policy and plan rules.

Meda Health is looking for a Physical Therapist to work a travel assignment in an acute care hospital setting. Must have at least two years of experience, state licensure and BLS. Competitive and Transparent Pay We value your expertise and respect your dedication - and our goal is to compensate you more than fairly for them. We don't want you to scramble to figure out your coverage, especially when you're already feeling under the weather. At Meda Health, your coverage starts when you do. You're covered, period. Our employees get the following benefits right off the bat: Health Vision Dental Life insurance

Job Title: Centralized Scheduling/Pre-cert Specialist Supervised by: Director of Patient Financial Services Job Summary: This position plays an integral role in ensuring the smooth operation of our Ancillary Services and maintaining high standards in patient care. As a Centralized Scheduling/Pre-cert Specialist, you will be responsible for coordinating and managing patient appointments and schedules efficiently, while interacting with patients, physicians, and other healthcare providers. Job Duties and Responsibilities: Appointment Coordination: Effectively manage and coordinate patient appointments, ensuring that schedules are optimized to maximize resource utilization and minimize patient wait times. Patient and Provider Interaction: Act as a liaison between patients, physicians, and healthcare staff to schedule appointments, relay information, and handle any necessary changes. Insurance Verification and Authorizations: Verify patient insurance coverage using tools like TruBridge, Availity, Phone calls, and Payer Portals. Obtain necessary prior authorizations for services, ensuring accuracy and compliance with insurance guidelines. Records Management: Maintain accurate and detailed records of patient appointments, including cancellations and rescheduling. Ensure that all relevant patient data is properly documented. Customer Service: Provide top-tier customer service by answering patient inquiries, addressing concerns, resolving scheduling conflicts, and accommodating urgent appointment requests. Department Collaboration: Work closely with other departments, Radiology, Respiratory, Billing, Admissions, Outside Clinics, Lab, and clinical and administrative teams to ensure the smooth coordination of patient care and services. Scheduling Software Proficiency: Utilize scheduling software to effectively manage appointments, update patient data, and keep track of scheduling needs. You will be responsible for updating insurance information, Name, Addresses, and phone numbers as needed. HIPAA Compliance: Maintain the confidentiality of patient information at all times in accordance with HIPAA regulations. Ensure all data is handled securely and discreetly. Meeting Participation: Attend department meetings and training sessions to stay informed about new procedures, tools, and protocols relevant to your role. Phone and Communication Duties: Answer phone calls, manage inquiries from patients, insurance companies, and healthcare providers, and ensure accurate and efficient communication that supports patient care. Team Support: Contribute to team efforts by using spreadsheets and other tools to assist in communication and tracking of patient care. Additional Duties: You will be expected to assist with any other tasks that support the team's goal of delivering superior patient care, such as helping to schedule patients, up-front collections, no-show calls/rescheduling, reminder calls/texts and Good Faith estimates. Other Duties as Assigned Professional Requirements: Adheres to dress code, appearance is neat, clean and professional. Completes annual education requirements. Maintains and ensures patient confidentiality at all times. Reports to work on time and as scheduled, completes work within designated time. Wears identification while on duty, uses computerized punch time system correctly. Attends Hospital in-service and educational opportunities. Represents the organization in a positive and professional manner. Complies with all organizational policies regarding ethical business practices. Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff. Ensures compliance with policies and procedures regarding department operations, fire, safety and infection control. Communicates the mission, vision and core values of the hospital. Maintains regulatory requirement, including all state federal and CMS regulations. Teamwork: You must be able to work independently while also being an effective team player. Collaboration with other departments and the ability to adapt to changing situations is essential to the role. Dedication to excellence for our Organization, patients and the community we serve. Regulatory Requirements: High school diploma or equivalent. Familiarity with medical terminology, healthcare procedures, and the insurance verification process is required. Knowledge of CPT/HCPCS codes and ICD -10 codes is preferred but not required. Experience: Minimum 1 year prior experience in a medical office environment, particularly in scheduling, administration, or customer service, is highly beneficial but not mandatory. Language Skills: Ability to read and communicate effectively in English, both verbally and in writing. Skills: Software Proficiency: You should be proficient in using scheduling software, electronic health record (EHR) systems, and Microsoft Office applications, including Excel, Outlook, Teams/Zoom and Word. Knowledge of platforms such as TruBridge, Availity, other Payer-specific Provider Portals for insurance verification is preferred. Multi-line phone knowledge. Communication Skills: Strong verbal and written communication skills are essential for interacting professionally with patients, healthcare providers, and internal teams. You should be able to convey information clearly, professionally, politely answer questions, and resolve concerns. Organizational Skills: Excellent attention to detail and organizational abilities are crucial in this fast-paced environment. You must be able to prioritize tasks, manage time efficiently, and work under pressure while maintaining accuracy. Problem-Solving Skills: The ability to troubleshoot scheduling conflicts, manage patient requests, and resolve issues promptly, time management, and stress management are key parts of this role.

US Heart and Vascular is in need of a Medical Front Office Specialist to join our team at Heartland Cardiology in Wichita, KS. Responsibilities: Coordinate appointments and visits and advise physicians/nursing staff accordingly. Gather appropriate patient and insurance information. Explain financial requirements to the patient or responsible party and collect co-pays as required. Maintain files and office records to allow for easy retrieval of information. Provide accurate information regarding the operation of the office and resolve difficult situations for a positive outcome. Handle difficult situations tactfully and always with courtesy. Retrieve and distribute incoming faxes as appropriate. Check voicemail messages daily. Travel to Outreach clinics or Satellite offices as requested or assigned. Perform other related duties as assigned or requested. Requirements: High school graduate or equivalent. One year customer service experience in a medical office setting. About Wichita, KS Wichita, Kansas - a city that embodies the spirit of the Midwest. Situated on the banks of the Arkansas River, Wichita offers a unique blend of urban sophistication and small-town charm. Home to a thriving arts scene, diverse restaurants, and year-round festivals, there's always something happening here. Join our team and discover why Wichita is the perfect place to live, work, and play. It's not just a place -it's your next big adventure!

Job Description Tiny Teeth Pediatric Dentistry is adding a full-time administrative assistant/treatment coordinator to our growing team. Our ideal candidate is an energetic and positive individual that demonstrates a friendly demeanor and provides exceptional customer service in all patient interactions. Applicant must be professional, self-motivated, and able to multitask in a fast-paced environment. Tasks include but are not limited to answering high call volume, patient check in/check out, scheduling restorative appointments, verifying insurance coverage, treatment planning upcoming treatment, reviewing pre-treatment estimates with parents, and posting co-insurance payments to accounts. Previous dental office experience is required. Bilingual in English/Spanish is a plus. Excellent benefit package available including health/dental/vision and life insurance after 60 days, paid holidays, paid vacation, all scrubs provided, and 401k plan with profit sharing opportunity. Office hours are Monday- Thursday 7:45 am-5:00 pm, Friday 7:45 am- 2:00 pm. Interested applicants please respond by submitting your resume. Skills: Eaglesoft Scheduling Insurance Pediatric Treatment Planning Benefits: Medical Dental Vision 401k Compensation: $18-$20/hour

Job Title: Centralized Scheduling/Pre-cert Specialist Supervised by: Director of Patient Financial Services Job Summary: This position plays an integral role in ensuring the smooth operation of our Ancillary Services and maintaining high standards in patient care. As a Centralized Scheduling/Pre-cert Specialist, you will be responsible for coordinating and managing patient appointments and schedules efficiently, while interacting with patients, physicians, and other healthcare providers. Job Duties and Responsibilities: Appointment Coordination: Effectively manage and coordinate patient appointments, ensuring that schedules are optimized to maximize resource utilization and minimize patient wait times. Patient and Provider Interaction: Act as a liaison between patients, physicians, and healthcare staff to schedule appointments, relay information, and handle any necessary changes. Insurance Verification and Authorizations: Verify patient insurance coverage using tools like TruBridge, Availity, Phone calls, and Payer Portals. Obtain necessary prior authorizations for services, ensuring accuracy and compliance with insurance guidelines. Records Management: Maintain accurate and detailed records of patient appointments, including cancellations and rescheduling. Ensure that all relevant patient data is properly documented. Customer Service: Provide top-tier customer service by answering patient inquiries, addressing concerns, resolving scheduling conflicts, and accommodating urgent appointment requests. Department Collaboration: Work closely with other departments, Radiology, Respiratory, Billing, Admissions, Outside Clinics, Lab, and clinical and administrative teams to ensure the smooth coordination of patient care and services. Scheduling Software Proficiency: Utilize scheduling software to effectively manage appointments, update patient data, and keep track of scheduling needs. You will be responsible for updating insurance information, Name, Addresses, and phone numbers as needed. HIPAA Compliance: Maintain the confidentiality of patient information at all times in accordance with HIPAA regulations. Ensure all data is handled securely and discreetly. Meeting Participation: Attend department meetings and training sessions to stay informed about new procedures, tools, and protocols relevant to your role. Phone and Communication Duties: Answer phone calls, manage inquiries from patients, insurance companies, and healthcare providers, and ensure accurate and efficient communication that supports patient care. Team Support: Contribute to team efforts by using spreadsheets and other tools to assist in communication and tracking of patient care. Additional Duties: You will be expected to assist with any other tasks that support the team's goal of delivering superior patient care, such as helping to schedule patients, up-front collections, no-show calls/rescheduling, reminder calls/texts and Good Faith estimates. Other Duties as Assigned Professional Requirements: Adheres to dress code, appearance is neat, clean and professional. Completes annual education requirements. Maintains and ensures patient confidentiality at all times. Reports to work on time and as scheduled, completes work within designated time. Wears identification while on duty, uses computerized punch time system correctly. Attends Hospital in-service and educational opportunities. Represents the organization in a positive and professional manner. Complies with all organizational policies regarding ethical business practices. Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff. Ensures compliance with policies and procedures regarding department operations, fire, safety and infection control. Communicates the mission, vision and core values of the hospital. Maintains regulatory requirement, including all state federal and CMS regulations. Teamwork: You must be able to work independently while also being an effective team player. Collaboration with other departments and the ability to adapt to changing situations is essential to the role. Dedication to excellence for our Organization, patients and the community we serve. Regulatory Requirements: High school diploma or equivalent. Familiarity with medical terminology, healthcare procedures, and the insurance verification process is required. Knowledge of CPT/HCPCS codes and ICD -10 codes is preferred but not required. Experience: Minimum 1 year prior experience in a medical office environment, particularly in scheduling, administration, or customer service, is highly beneficial but not mandatory. Language Skills: Ability to read and communicate effectively in English, both verbally and in writing. Skills: Software Proficiency: You should be proficient in using scheduling software, electronic health record (EHR) systems, and Microsoft Office applications, including Excel, Outlook, Teams/Zoom and Word. Knowledge of platforms such as TruBridge, Availity, other Payer-specific Provider Portals for insurance verification is preferred. Multi-line phone knowledge. Communication Skills: Strong verbal and written communication skills are essential for interacting professionally with patients, healthcare providers, and internal teams. You should be able to convey information clearly, professionally, politely answer questions, and resolve concerns. Organizational Skills: Excellent attention to detail and organizational abilities are crucial in this fast-paced environment. You must be able to prioritize tasks, manage time efficiently, and work under pressure while maintaining accuracy. Problem-Solving Skills: The ability to troubleshoot scheduling conflicts, manage patient requests, and resolve issues promptly, time management, and stress management are key parts of this role. Requirements:

Job Description Our office, Wichita Endodontics - East, is seeking a talented Patient Scheduler to join our busy specialty practice. We are looking for a talented and skilled Patient Scheduler to help us accomplish our mission to improve the lives of our patients by providing a world-class specialty experience for every patient. Here is what you need to know about the role, our team and why we could be the right next step in your career. Your Responsibilities The primary purpose of the phone room scheduler is providing a friendly, successful, informative, and supportive first contact for our patient and referral offices. This position works closely with the support staff team that includes front office, billing and insurance, and other schedulers, as well as interaction with members of the clinical team and Doctors. Provide high-level customer service to our patients and referral offices via phone. Utilize multi-line phone queue system to efficiently assist callers. Direct callers to appropriate department for assistance, if not calling to schedule an appointment. Assess, document, and dock patients to RN utilizing clinical messaging for post-surgical questions and concerns. Accurately schedule patients for consultation and surgical procedure in the patient EMR system using appropriate policies and protocols. Obtain appropriate insurance information and complete the insurance verification form accurately. Educate patients on in-network insurance policies and protocols for out-of-network insurances. Contact patients to reschedule their appointments due to schedule changes. Performs other duties as assigned or requested such as, but not limited to, patient registration queue, patient EMR data entry/scanning, referral office requests, and chart preparation. Comply with all HIPAA regulations at all times. Follow and model the Practice's values and inspire others to achieve the same. As one of the essential members of our office, you will also help to facilitate/coordinate other office responsibilities as needed. Schedule Monday-Thursday 7:40am - 4:30pm Friday 6:40am -12:00pm Your Background The Patient Scheduler plays a vital role in ensuring that our patients receive the best possible care by effectively communicating and coordinating appointments. You also have the following: 1-2 years of experience in a dental office, preferably as a patient scheduler or patient coordinator or in a similar patient-scheduling role Strong interpersonal skills with the ability to build rapport and trust with patients and the dental team. Excellent communication skills, both verbal and written, to explain information in a clear and understandable manner. Detail-oriented and organized, with the ability to manage multiple tasks and priorities simultaneously. Proficiency in dental software and basic computer skills. Understanding of dental terminology, procedures, and insurance processes. Empathetic and patient-centered approach to customer service. A high school diploma. If this sounds like you, you will fit right in with the team! Why You Should Join Our Team A career with us is a chance to work with everyone involved in the future of Specialty dental care. Dental Assistants, Sterilization Technicians, Specialists, Office Managers, Patient Care Coordinators and many more all work together to improve the patient care experience and great clinical results. We strive to build and maintain an environment where employees from all backgrounds are valued, respected, and have the opportunity to succeed. You will also find a culture of continuous learning and a commitment to supporting our team members in all aspects of their lives-at home, at work and everywhere in between. Your Benefits & Perks BCBS High Deductible & PPO Medical insurance Options VSP Vision Coverage Principal PPO Dental Insurance Complimentary Life Insurance Policy Short-term & Long-Term Disability Pet Insurance Coverage 401(k) HSA / FSA Account Access Identity Theft Protection Legal Services Package Hospital/Accident/Critical Care Coverage Paid Time Off Diverse and Inclusive Work Environment Strong culture of honesty and teamwork We believe in transparency through the talent acquisition process; we support our team members, past, future, and present, to make the best decision for themselves and their families. Starting off on the right foot with pay transparency is just one way that we are supporting this mission. Position Base Pay Range$15.50-$19.75 USDSpecialty1 Partners is the direct employer of non-clinical employees only. For clinical employees, the applicable practice entity listed above in the job posting is the employer. Specialty1 Partners generates job postings and offer letters to assist with human resources and payroll support provided to the applicable practice. Clinical employees include dental assistants and staff assisting with actual direct treatment of patients. Non-clinical employees include the office manager, front desk staff, marketing staff, and any other staff providing administrative duties. Specialty1 Partners and its affiliates are equal-opportunity employers who recognize the value of a diverse workforce. All suitably qualified applicants will receive consideration for employment based on objective criteria and without regard to the following (which is a non-exhaustive list): race, color, age, religion, gender, national origin, disability, sexual orientation, gender identity, protected veteran status, or other characteristics in accordance with the relevant governing laws. Specialty1 Partners' Privacy Policy and CCPA statement are available for view and download at ************************************************** Specialty1 Partners and all its affiliates participate in the federal government's E-Verify program. Specialty1 further participates in the E-Verify Program on behalf of the clinical practice entities which are supported by Specialty1. E-Verify is used to confirm the employment authorization of all newly hired employees through an electronic database maintained by the Social Security Administration and Department of Homeland Security. The E-Verify process is completed in conjunction with a new hire's completion of Form I-9, Employment Eligibility Verification upon commencement of employment. E-Verify is not used as a tool to pre-screen candidates. For up-to-date information on E-Verify, go to **************** and click on the Employees Link to learn more. 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Job DescriptionBenefits: 401(k) matching Competitive salary Vision insurance Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company Overview American Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability. AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job Summary To accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned Qualifications High School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms.

Job DescriptionSalary: 1. Assess staffing requirements and adjusts staffing as needed. Utilizes the acuity system, department staffing guidelines, and other applicable resources to identify staffing levels required.2. Coordinates patient admissions with physicians, admission clerks and nursing departments.3. Provides care in all nursing departments as necessary. Relieves staff for meal breaks when necessary.4. Serves as a member of Discharge Planning, Infection Control, Code Blue and/or Nursing Council Committees.5. Acts as clinical expert providing a resource for other staff. Acts as the representative of administrator outside of work hours.6. Communicate with hospital personnel, department directors and visitors.7. Communicate with patient and/or family. Provide information to the patient and/or family to educate them on disease process, hospital stay, and/or treatments. Communicate with patient and/or family and meet patient needs for courtesy, information, physical care, emotional care, safety, privacy, and confidentiality.8. Informs Department Directors, Division Vice Presidents and the President of problems and participate in resolution.9. As a member of nursing management, is involved in resource allocation and management. This includes monitoring and recording acuity statistics, staffing and documenting staffing decisions, and maintaining the master schedule and staffing work sheets.10. Obtains resources for all departments when Central Stores, Purchasing, Linen, Dietary, and Pharmacy are not open.11. As a member of nursing management observes and evaluates clinical practice. Reports observations to appropriate people.12. Communicates with external entities, resources and facilities. Examples include but are not limited to: Media, Nursing Facilities, Organ procurement organizations, acute care hospitals, mortuaries etc.13. Communicates with appropriate facilities regarding autopsies.14. Give patient baths, oral care and hair care.15. Take vital signs (temperature, pulse, respiration and blood pressures).16. Collect I & O information.17. Ambulate patients.18. Assist with activities in patient mobility and positioning.19. Collection of urine and fecal specimens.20. Obtain finger stick blood glucose readings.21. Transport patients by pushing pulling, lifting in a wheelchair, bed, cart or geri chair.22. Reposition patients with or without mechanical devices, by lifting, pulling and pushing.23. Report patient care changes to R.N. and physician.24. Collection of patient care information.25. Assist with revision NCP.26. Administer medications and IV's, including narcotics, according to hospital policy.27. Dressing changes.28. Administer treatments (NG, foley).29. Communicate with co-worker clearly and concisely.30. Organize and prioritize work to complete daily assignment.31. Start IV's.32. Document patient information concisely and legibly.33. Follow patient-specific plan of care.34. Assess the patient.35. Follow all infection control procedures and policies (including use of universal/standard precautions).36. Provide for patient safety.37. Participate in quality improvement assurance, assessment and improvement activities.38. Notify receiving nursing area of patient's condition and needs prior to transfer.39. Participates in the orientation and teaching of newly employed nursing personnel.40. Participates in nursing projects and/or revision and review of policies and procedures. 41. Performs other duties as assigned. Knowledge, Skills, and Abilities: Will be orientated to and maintain competence in working with patients in the following age categories: Med/Surg, ICU: Infant, pediatric, adolescent, adult, and geriatric patients. OB: Neonate, adolescent, and adult patients. OR; ER: Neonate, infant, pediatric, adolescent, adult, and geriatric patients. Competence at the beginning of employment will be measured through observation during orientation, math and medication administration testing, and review of documentation. Ongoing competence will be measured through observation of clinical practice, observation for performance evaluation, competency inservice and testing, and math and medication administration testing. See attached sheet for other initial and ongoing competence required by each department. Education: Graduate of a State Board approved or accredited school of nursing. BSN desirable. Experience: At least two years of clinical experience is necessary. Prefer 3-5 years, with experience in the ICU or ER setting. OB experience is also desirable. Certification/Licensure: a. Must be currently licensed in Kansas to practice as a registered professional nurse. Valid temporary permit to practice (if coming from out of state) is acceptable until receipt of the license. Code Blue Training: a. A minimum training level of BLS is required. b. Acquire and maintain ACLS training. c. Acquire and maintain Neonatal resuscitation training. Job can demand constant walking. Sitting may be required occasionally, as well as frequent standing. Occasionally requires lifting and carrying up to 35 lbs. May also require pushing and pulling up to 35 lbs. Job requires full range of body motion, with occasional twisting, climbing, balancing, stooping, kneeling, crawling, and reaching. Job may require reaching overhead. Job requires the ability to handle and lift patients. Eye-hand coordination, and finger and manual dexterity are required. Requires corrected hearing and vision to normal range. Job requires working under stressful conditions and/or irregular hours. Some exposure to communicable diseases, sharps, and hazardous material is anticipated. The PCC job requires potential exposure to body fluids and radiation. It requires the ability to distinguish letters and symbols. Use of office equipment such as telephones, copying machines, and intercom may be required. Repetitive movements such as writing are required. Includes working all nursing departments, working weekends and holidays, with potential for varied shifts and overtime. Full time positions are exempt status.

Job DescriptionDescription: Shift: 1st/3rd Full Time Job Summary: Arranges for the efficient and orderly registration of patients. Ensures that patient information is collected. Interviews incoming patient or representative and enters information required for admission into computer database. Distributes appropriate information to ancillary nursing departments. Participates in performance improvement and QI activities. Receives and relays incoming and outgoing telephone calls for the facility. Provides directory information, transfers calls as appropriate. Make general and emergency announcements over the facility's PA system. Handles the facility paging system. Job Duties and Responsibilities: Responsible to pre-register patients for scheduled admissions and out-patient procedures. Responsible to interview patients or their representative, to obtain personal information or verify information already on file, including emergency numbers and insurance information, including Medicare Secondary Payer and accident information as applicable. Responsible to obtain signatures on Conditions of Admission and affix patient identification bracelet. Responsible to ensure that patients' valuables are secured in the safe upon receipt of valuables envelope from nursing service. Communicates appropriately and clearly to Supervisor, Nursing Service, co-workers, physicians and ancillary departments. Responsible, when payment is received after Business Office closes, to collect such payments, provide receipt and forward to the Business Office personnel. Refers patient to Collections Manager when financial arrangements need to be made. Demonstrates an ability to be flexible, organized and function well under stressful situations. Treats patients and their families with respect and dignity; ensures confidentiality of patients' protected information. Interacts professionally with patient/family and provide explanations and verbal reassurance as necessary, demonstrating customer service skills. Maintains a good working relationship both within the department and with other departments. Ensures documentation meets current standards and policies. Answers telephone in a polite manner and communicates information to the appropriate personnel/family. Manages and operates equipment safely and correctly. Operates switchboard to route incoming calls and to place outgoing calls. Provides directory information to internal and external inquirers. Maintains a daily list of all facility staff on-call, including home phone numbers and cellular numbers readily available, whichever is applicable. Knowledge of emergency procedures and location of Safety/Disaster Manual. Performs other duties as assigned. Requirements: Professional Requirements: Adheres to dress code, appearance is neat and clean. Completes annual educational requirements. Maintains regulatory requirements, including all state, federal and CMS regulations. Reports to work on time and as scheduled, completes work within designated time. Wears identification while on duty, uses computerized time system correctly. Attends in-services and educational opportunities. Attends staff meetings and reads all memos. Utilizes Procedure Manual. Complies with William Newton Hospital policies. Familiar with Employee Handbook. Maintains and ensures patient confidentiality at all times. Works at maintaining a good rapport and a cooperative working relationship with physicians, departments and staff. Represents the organization in a positive and professional manner. Attends committee, CQI and management meetings, as appropriate. Ensure compliance with policies and procedures regarding department operations, fire, safety and infection control. Complies with all organizational policies regarding ethical business practices. Communicates the mission, vision and core values of the hospital. Regulatory Requirements: High School graduate or equivalent.