Care Coordinator
Medical Receptionist Job In Vista, CA
TrueCare is a trusted healthcare provider serving San Diego and Riverside Counties, offering compassionate and comprehensive care to underserved communities. We are committed to making healthcare accessible to everyone, regardless of income or insurance status. With a focus on culturally sensitive, affordable services, TrueCare aims to improve the health of diverse communities. Our vision is to be the premier healthcare provider in the region, delivering exceptional patient experiences through innovative, integrated care.
The Care Coordinator is responsible for providing comprehensive care management and care coordination for patients particularly those with serious, complex, or chronic health problems or psychosocial issues. The Care Coordinator also works in collaboration and continuous partnership with a multidisciplinary care team to achieve optimal outcomes and promote wellness, preventative care and disease management for patients.
Responsibilities:
Collaborate and partner with care team to identify patient treatment goals and barriers to care.
Educate patients and their families to Patient Centered Medical Home (PCMH) concepts.
Serve part of a care team that is a supportive informational resource for patients, care team and family/caregiver(s).
Promote and monitor adherence to a care planning, developed in coordination with the care team, patient, and family/caregiver(s).
Educate patients on treatments, procedures, medications, and continuing care needs.
Connect patients to relevant community resources, with the goal of enhancing patient health and well-being and increasing patient satisfaction.
Assist patients in navigating care plans (e.g., request interpreters as appropriate, resources for social determinants of health such as transportation services).
Facilitate patient access to appropriate medical and specialty providers.
Process referrals for high-risk populations and ensure follow-up, as needed.
Document pertinent care management information (e.g., plans, interventions, goals).
Assist with data collection and generation of patient reports.
Attend in-person case conferences and periodic meetings, as scheduled.
Participate in quality improvement activities, as assigned.
Qualifications:
High school diploma or equivalent.
Graduate of an accredited Medical Assistant Program, or at least one (1) year of care coordination experience, or one (1) year of referrals experience.
One (1) year of medical office experience in an out-patient clinical setting.
Successful completion of a Team Based Care cohort within 6 months of position start date or as soon as available.
Bilingual in English and Spanish.
Knowledge of medical terminology and care coordination.
Computer proficiency, particularly with Electronic Health/Medical Record systems and the Microsoft Office suite, including Outlook and Word.
Preferred Qualifications:
Associate degree in social work, human services, counseling, human relations or related field.
Two (2) years experience in chronic disease management, case management, utilization management, and acute care.
Benefits:
Competitive Compensation
Competitive Time Off
Low-cost health, dental, vision & life insurance
The pay range for this role $23 to $32 on an hourly basis.
TrueCare is committed to a policy of Equal Employment Opportunity and will not discriminate against an applicant or employee on the basis of race, color, religion, creed, national origin, ancestry, sex, gender, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, gender identity, gender expression, marital status, or any other characteristic protected by applicable federal, state, or local law. Our goal is to promote and ensure authentic inclusion, belonging and support for all team members recruited or employed here. In the spirit of pay transparency, we are excited to share the base salary range for this position.
If you are hired at TrueCare, your final base salary (within the pay range), will be determined based on factors such as education, knowledge, skills, and experience. In addition to those factors, we believe in the importance of pay equity and consider the internal equity of our current team members when determining any final offer. Please keep in mind that the range mentioned above is the full base salary range for the role. Hiring at the maximum of the range would not be typical to allow for future and continued salary growth. We also offer generous benefits and retirement plans.
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Compensation details: 23-32.2 Yearly Salary
PIc387e528c675-29***********1
Front Office Assistant
Medical Receptionist Job In San Diego, CA
We are seeking an attentive Front Office Coordinator to serve as the primary contact for guests and community members entering our campus. This role is crucial in ensuring campus security at the main entrance, including visitor check-in, delivery coordination, emergency response support, and overall monitoring of campus activities. The ideal candidate will possess strong interpersonal and communication skills, excellent organizational abilities, and the capacity to multitask effectively. A friendly telephone and office presence, along with sensitivity and discretion, are essential. Proficiency in Google Suite and Microsoft Office is required.
Key Responsibilities:
Manage the front office, ensuring protocols, procedures, safety measures, student attendance, visitor coordination, and mail/delivery management are followed. This role facilitates smooth collaboration between the Attendance Clerk, Commissioner of Care, and Front Office Coordinator.
Serve as the primary school receptionist, greeting visitors, performing instant background checks through our electronic system, and welcoming business representatives and other guests to the main office.
Implement visitor check-in and background checks in line with school policies. Coordinate with team members to maintain technology, reorder badges, and plan for large event check-ins. Maintain the daily visitor log and reconcile it for safety as required.
Work with the Facilities Team to coordinate guest parking for meetings and larger school events.
Answer telephone calls, direct inquiries to appropriate personnel, and manage incoming calls.
Apply protocols in emergency situations, such as failed background checks, community alerts, threatening calls, or escalating visitor anger.
Perform clerical and keyboarding tasks to support assistant principals and leadership team members.
Understand student attendance policies and input data into the Student Information System (PowerSchool) to support front office needs.
Generate daily and weekly reports for Assistant Principals on tardy and attendance trends as shown in our Student Information System. Act as a liaison to keep Assistant Principals informed of important attendance, tardy, and front office trends.
Assist the Assistant Head of School, Assistant Principals, Registrar, and Summer Programs with administrative tasks and special projects.
Operate various office equipment, including calculators, copiers, fax machines, multi-line telephone systems, scanners, walkie-talkies, computers, and relevant software.
Perform other related office, keyboarding, clerical, and filing duties as required or directed.
Collaborate with the Commissioner of Care on filing and mailing tasks.
Support the Commissioner of Care in ensuring copy equipment remains operational.
Relay messages received in the front office to students and school personnel as appropriate.
Exercise judgment in resolving and de-escalating various issues, and refer complex issues to administration and campus supervisors as necessary.
Assist the attendance clerk by inputting student tardies, absences, and early releases, understanding the Student Information System (PowerSchool).
Enter various data into an assigned computer system.
Support the Office of the Assistant Head of School as needed.
Open and close the main office as required, post notices and announcements in designated areas, and keep the lobby area clean and orderly.
Perform other miscellaneous duties as required or directed.
Required Qualifications:
Training and Experience: Graduation from high school, enhanced by clerical or office work experience, encompassing the use of contemporary office equipment. Completion of campus security response training, along with a commitment to ongoing annual training.
Knowledge, Ability, and Skills: Familiarity with contemporary office procedures; expertise in both MAC and PC platforms using applications like Word and Excel. Capability to execute clerical duties requiring independent judgment and numerical precision; comprehend and adhere to verbal and written instructions; accomplish routine tasks with limited supervision; multitask, prioritize within project timelines; and foster positive working relationships with colleagues and the public.
ENTRY LEVEL - Front Desk Receptionist
Medical Receptionist Job In Carlsbad, CA
We are seeking an ENTRY LEVEL Front Desk Receptionist to join a growing team in Carlsbad. This person will be the first point of contact for clients/customers in person, over the phone, and via email. You must have a passion for customer service and a "go getter" kind of attitude. The ideal candidate for this role will come with 6-12 months of administrative experience, as well as retail or restaurant experience.
Day to day duties:
Greeting and directing visitors: Act as the first point of contact, providing a positive and professional impression.
Answering and managing phone calls: Answer calls promptly, take messages, and transfer calls to the appropriate person or department.
Scheduling appointments and meetings: Manage calendars, book rooms, and confirm appointments.
Basic administrative tasks: Filing, data entry, and preparing documents.
Handling mail and deliveries: Sort, distribute, and track incoming and outgoing mail and packages. .
Assisting with customer inquiries: Provide information and direct inquiries to the appropriate person or department.
Ordering and stocking office supplies: Monitor supply levels and place orders as needed.
Must haves:
6-12 months administrative experience
High school diploma
Customer service oriented personality
Able to work independently, as well as with a team
Proficient in Microsoft office - word and excel
Organized
All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.
Patient Access Specialist
Medical Receptionist Job In San Diego, CA
The
Patient Access Specialist
(includes prior authorizations) is a key field-based member of the
Market Access Patient Services
team responsible for contacting designated accounts and providing support to both the
patients, families
and
healthcare providers (HCPs)
. This position requires expertise and knowledge of complex pharmaceutical related
patient access, HUB
and
reimbursement processes.
Special consideration will be given to qualified applicants who are also bilingual (Spanish & English)!
Our client is an exciting, innovative biopharmaceutical company focused on providing advanced therapeutic options to patients suffering from
rare genetic disorders
.
Primary Responsibilities
Serves as the primary point of contact for all
patient & caregiver
interactions for insurance support, problem resolution, access support, office staff, education
Work with a 3rd party insurance support partner and
specialty pharmacie
s
Work collaboratively with all appropriate field roles,
HUB case mangers, sales, national accounts, reimbursement specialists
Must be able to travel up to 25%
Qualifications/Experience
BSN/MSN preferred; BA/BS in a relevant discipline required
PACs certification is preferred
Case management, patient services, or pharmaceutical market access experience
At least 3+ years working for a biopharmaceutical manufacturer in a similar/relevant role
Strong understanding of pharmacy benefit designs, prior authorization processes, and specialty pharmacy treatment pathways
Compensation
$195,000- $210,000
LTIP (long term incentive program)
SUBSTITUTE HEALTH CLERK 2024 - 2025 School Year
Medical Receptionist Job In Imperial Beach, CA
The job of Substitute Health Clerk is for the purpose/s of monitoring the health and welfare of students; providing appropriate care and/or referral under school nurse direction for ill, medically fragile and/or injured students as may be required. The Health Clerk is under the direct supervision of the Site Administrator.
Requirements / Qualifications
* For your applications to be considered please upload all required documents. Job Requirements - Qualifications: Education Required High School diploma or equivalent. PASSED proficiency exam or 48 + Units (waives proficiency exam) Typing Test 40 WPM use English in both written and verbal form
Other Requirements: Criminal Justice Fingerprint Current TB Test. Licenses, Certifications, Bonding, and/or Testing Clearance, IA/ Clerical test, other related tests, pre-placement medical physical.
* For your applications to be considered please upload all required documents. Job Requirements - Qualifications: Education Required High School diploma or equivalent. PASSED proficiency exam or 48 + Units (waives proficiency exam) Typing Test 40 WPM use English in both written and verbal form
Other Requirements: Criminal Justice Fingerprint Current TB Test. Licenses, Certifications, Bonding, and/or Testing Clearance, IA/ Clerical test, other related tests, pre-placement medical physical.
Requirements / Qualifications
Comments and Other Information
Send all inquiries to ***************** ALL CORRESPONDENCE WILL BE MADE BY EMAIL Please include a valid email address. South Bay Union School District is an equal opportunity employer and complies with all laws prohibiting discrimination in employment based on actual or perceived race, ethnicity, religious creed, color, national original, nationality, ancestry, age, marital status, pregnancy, physical or mental disability, medical condition genetic information, veteran status, gender, gender identity, gender expression, sex, or sexual orientation. ---------------------------------------------------------------------------------------------- For Title 5 and Title IX information,contact: Melissa Griffith Executive Director, HR & Organizational Development SOUTH BAY UNION SCHOOL DISTRICT 601 Elm Avenue Imperial Beach CA, 91932
Scheduler
Medical Receptionist Job In San Diego, CA
Job Details Cosmetic Laser Dermatology - San Diego, CA Full Time $21.00 - $24.00 HourlyDescription
Responsibilities/Duties/Functions/Tasks:
Assist with high call volume
Maintain physicians schedules scheduling office visits and procedures (may be done via phone or face-to-face)
View patient visit notes, identifying problems & diagnosis listed and physician orders
Assist in patient registration and financial transactions
May schedule radiology/lab
May include recall scheduling
Perform other duties as assigned
Qualifications
Qualifications
Minimum two-three years of experience in a doctors office.
Prior scheduling experience preferred.
Dermatology experience is required.
Excellent written and verbal communication skills
Excellent customer service skills are required
Experience working in a medical office
Ability to multi-task and work in fast-paced environment.
Detail-oriented
Basic understanding of healthcare plans
Be able to read and understand medical benefits.
Bilingual is a plus.
Valid Driver's License
Please note, any offer of employment is contingent on the successful completion of pre-employment background checks.
No phone calls or agencies, please.
Dental Front Office Receptionist
Medical Receptionist Job In El Cajon, CA
The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive. Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region.
One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family.
Job Purpose:
The Dental Front Office Receptionist answers phones, schedules appointments, collects payments, updates demographic information, and maintains reception areas. The Dental Front Office Receptionist must perform duties in line with the Health Insurance Portability and Accountability Act (HIPAA). It is the responsibility of the Dental Front Office Receptionist to know his/her limitations and abide by the regulatory standards. The Dental Front Office Receptionist role requires excellent interpersonal and customer service skills, must be courteous and helpful, and possess the ability to meet and speak with the public as the “first contact” of the clinic while aligning his/her duties with Sycuan Medical Dental Center values.
Job Duties and Responsibilities:
(Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time)
Acknowledges and assists everyone who walks in the door while maintaining eye contact, a smile, and providing a professional greeting.
Communicates with patients to resolve problems and concerns in courteous, professional, and timely manner.
Always greets patients, visitors and providers in a courteous and respectful manner; responds to patients with empathy and positive interpersonal skills; consistently handles all requests in a positive manner.
Schedule and reschedule appointments for new and returning patients for all health and dental related providers, confirm with the patient the time of their appointments on a daily basis.
Set-up schedules in the computer for the individual providers within the clinic.
Provides all patients with consistent quality service in accordance with Sycuan Medical Dental Center Values.
Be proactive in communicating with patients regarding any issues with insurance eligibility, demographic updates, and/or delays in daily patient care.
Keeps supervisor informed of office equipment upkeep/maintenance as needed.
Performs and maintains accurate demographic and guarantor information at every patient visit. Updates electronic health records as needed.
Proactive in checking all patient registration forms and updating forms annually.
Ensures that the appropriate insurance is selected for services rendered for the date of service.
Collects all payments due on patient account (co pays, sliding fee deposits, payment for cash paying patients, and outstanding balances).
Reconcile daily batch by end of day, with supervisor or administrative personnel sign-off.
Answers all incoming calls within 3 rings and makes patients calls in a courteous and professional manner.
Performs pre-visit planning to ensure insurance eligibility to ensure smooth patient care flows, including confirming next day appointments.
Actively provides willingness to help and maintain professional relationships with coworkers.
Performs other duties as needed.
Responsible for having current CPR card.
Attends all staff meetings.
Observes and acknowledges all SMDC policies and procedures.
Job Specifications:
Education and Experience:
Essential:
Graduate of approved high school or GED equivalent
Current CPR certification
Available for all shifts/assignments and, when required, able to work evenings and weekends
Desirable:
Previous dental field experience and/or receptionist, data entry experience
Tribal Clinic experience
Multi-lingual
NextGen experience
Skills and Knowledge:
Essential:
Excellent English oral and written communication skills
Excellent knowledge of dental clinic protocols
Ability to complete forms and documents
Ability to prioritize and perform multiple tasks
Ability to maintain confidentiality
Ability to appear for work at scheduled time
Ability to maintain professionalism and composure
Ability to accept constructive criticism
Excellent knowledge of laws and regulations governing medical records and medical office management
Ability to provide excellent internal and external customer service
Physical/Mental:
Able to lift/move up to 40 pounds, move from place to place, and stand for long period of time
Ability to do math, organize and prioritize workload, work effectively and efficiently under stress
Ability to supervise, multitask, understand and follow instructions
Ability to proficiently read, write, speak and understand English
Safety:
Ensure compliance with policies and procedures related to safe work practices
Uses all appropriate equipment and/or tools to ensure workplace safety
Immediately reports unsafe working conditions
Follow all infection control procedures including blood-borne pathogen protocol
Be familiar with and know locations of Safety Data Sheet Binder
Privacy/Compliance:
Maintains privacy and security of all patient, employee, and volunteer information and access to such information. Such information is accessed on a need-to-know basis for business purposes only.
Complies with all regulations regarding corporate integrity and security obligations. Reports unethical, fraudulent or unlawful behavior or activity.
Upholds strict ethical standards.
Supervisory/Managerial Accountability:
Direct: None
Indirect: None
If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team!
Other details
Pay Type Hourly
Medical Biller
Medical Receptionist Job In San Diego, CA
The Billing Department is seeking an experienced Medical Biller to perform front end and administrative tasks. The ideal candidate will have a strong background in medical billing, with the skills necessary to ensure accurate and timely submission of claims. The successful applicant will work on a number of tasks requiring attention to detail and judgement within the appropriate scope of practice.
Primary Responsibilities:
Accurately perform data entry into billing system
Resolve front end billing discrepancies and error processing
Manage fax inbox, notate and upload medical records to patient's account
Performs other duties as assigned
Multi-task throughout the day while performing job responsibilities
Qualifications:
2+ years current and relevant billing experience, experience, preferably in diagnostic lab, but not necessary
Knowledge of insurance, accounting, medical billing, HIPAA, Medicare/Medicaid, medical abbreviations and terminology, preferred
Excellent analytical, interpersonal and communication skills (verbal and written), must be able to communicate professionally and effectively with other staff members, patients, vendors and physicians, and is fluent in written and spoken English
Understands medical billing procedures and protocols
Working knowledge of basic ICD-10/CPT code principles
High level of integrity in dealing with sensitive patient information
Basic computer knowledge and proficient in MS Excel, Word and Outlook
Ensures compliance with all state and federal billing and HIPAA regulations
Skills in operating computerized medical data entry and information processing systems
XIFIN experience a plus
Self-motivated with a strong work-ethic, solid interpersonal skills and excellent organization and prioritization skills
Performs quality work and consistently exhibits initiative
The annualized base salary range for this hourly role is $43,900 to $65,800 and is bonus eligible. Final compensation packages will ultimately depend on factors including relevant experience, skillset, knowledge, geography, education, business needs and market demand.
Agency and Third-Party Recruiter Notice:
Agencies that submit a resume to Hologic must have a current executed Hologic Agency Agreement executed by a member of the Human Resource Department. In addition, Agencies may only submit candidates to positions for which they have been invited to do so by a Hologic Recruiter. All resumes must be sent to the Hologic Recruiter under these terms, or they will not be considered.
Hologic, Inc. is proud to be an Equal Opportunity Employer inclusive of disability and veterans.
#LI-JM1
Scheduling Specialist - Gastroenterology - Carmel Valley
Medical Receptionist Job In San Diego, CA
Caring for San Diegans since 1924, Scripps Clinic is San Diego's first choice for exceptional primary care and highly specialized and coordinated specialty care. Scripps Clinic offers a comprehensive range of medical and surgical services that are nationally recognized for quality, excellence and innovation. From primary to specialty care, our team-based model is designed to provide the best possible care and outcomes for you and your family. More than 900 providers and physicians provide 1.5 million patient visits a year coordinated through an integrated electronic health record.
This is a Full-Time position (80 hours per pay period) with a Monday - Friday schedule, located at our Scripps Clinic in Carmel Valley. This position has a hybrid work schedule once training is complete. You will enjoy comprehensive benefits that cover health & wellness, career development, and retirement options among other benefits.
Why join Scripps Health?
AWARD-WINNING WORKPLACE:
* Made Becker's 150 Top Places to Work for 2024
* #5 in Fortune Best Workplaces in Healthcare 2023
* #78 in PEOPLE Companies that Care 2023
* #95 in Fortune 100 Best Companies to Work for 2023
* Nearly a quarter of our employees have been with Scripps Health for over 10 years
Join a caring team supporting Scripps Clinic Carmel Valley as a Scheduling Specialist in the Gastroenterology department. You'll be on the front line for creating a positive Scripps Health experience for our patients while being responsible for duties such as the following:
* Interacting with patients, payers and providers to gather information necessary for accurate registration including assigning of appropriate Medical Record Number, scheduling, referral/authorization, point of service payment collection, document collection and arrival/check-in functions.
* Responding to customer billing and payment inquires as needed.
* Mentoring and training staff on departmental procedures.
* Accurately scheduling and re-scheduling complex patient procedures and appointments. Successful scheduling includes, but is not limited to, exhibiting proficiency in the scheduling procedures, scheduling and confirming appointments according to practice guidelines, entering appropriate insurance, initiating authorizations and referrals, performing Key User duties with minimal errors.
* Accurately documenting patient to provider communication, assessing urgency and escalating as appropriate.
* May manage the patient check-in and check-out process from start to finish, which includes identification verification; updating or confirming demographic and insurance information on every patient; ensuring appropriate forms are provided, signed and witnessed at the time of the patient visit; verifying coverage including benefits, authorization, pre-determination, payer specific policy exclusions or limitations to coverage, collecting any patient responsibility and accurately preparing end of day reporting or payment reconciliation as needed.
* Regularly displaying a proactive approach to customer service by listening to the patient, taking ownership of solutions and being able to accurately identify the need to involve leadership in order to resolve concerns.
Required Qualifications:
* Must be able to demonstrate proficiency of Microsoft computer applications with a minimum score of 80%.
* Must possess excellent mathematical skills and ability to handle monies.
* Excellent communication and customer service skills.
* Strong organizational and analytical skills; innovative with ability to identify and solve problems.
* Able to adapt, prioritize and meet deadlines.
* Knowledge of medical terminology, commercial and government health insurance and billing guidelines, ACA requirements, understanding of DRG's, Medical ICD9/ICD10 codes and CPT/HCPC Codes and Modifiers are required.
Preferred Qualifications:
* 2 years of experience in customer service or healthcare/medical office environment.
* Experience scheduling in Epic.
At Scripps Health, you will experience the pride, support and respect of an organization that has been repeatedly recognized as one of the nation's Top 100 Places to Work.
You'll be surrounded by people committed to making a difference in the lives of their patients and their teammates. So if you're open to change, go ahead and unlock your potential.
Position Pay Range: $26.16-$34.65/hour
Medical Receptionist / San Diego / Full Time (JR452)
Medical Receptionist Job In San Diego, CA
at South Coast Gynecologic Oncology
Position: Medical ReceptionistLocation: San Diego Salary Range: $18.00 - $25.00 (Based on experience) About South Coast Gynecologic Oncology: At the cutting edge of gynecologic oncology, South Coast Gynecologic Oncology stands as a beacon of hope and innovation. Our mission is to provide groundbreaking surgical treatments and comprehensive care, making a profound difference in the lives of women. As we seek to welcome a third Gynecologic Oncologist to our esteemed team, we remain committed to fostering a workplace that balances professional excellence with personal well-being. Join us and be part of a culture where collaboration, innovation, and a commitment to excellence are at the core of everything we do.Responsibilities:
Welcome and assist patients with a warm and professional demeanor, creating a positive and caring environment.
Verify health insurance coverage accurately and handle billing processes efficiently.
Manage patient scheduling and maintain meticulous records using electronic health record (EHR) systems.
Deliver exceptional customer service by addressing inquiries, resolving issues, and guiding patients to the appropriate departments.
Collaborate with healthcare professionals to ensure seamless patient flow and efficient operations.
Adhere to strict patient confidentiality guidelines in compliance with HIPAA regulations.
Actively participate in team meetings and training sessions to contribute to the overall success of the practice.
Required Qualifications:
Minimum of 1 year of experience as a Medical Front Desk representative in a similarly fast-paced healthcare setting.
Proficiency in health insurance verification and billing (training will be provided).
Demonstrated work ethic, reliability, and accountability in a medical or healthcare setting.
Ability to commit to set regular work hours.
Experience with EPIC electronic health record (EHR) systems for at least 6 months.
Strong communication skills and the ability to interact effectively with patients, staff, and external stakeholders.
Detail-oriented with excellent organizational and multitasking abilities.
Familiarity with gynecologic oncology or medical terminology is a plus.
Knowledge of third-party payers, including federal, state, and private health plans.
Demonstrated computer skills and ability to work between multiple systems during calls.
Excellent customer service skills.
Ability to work in a fast-paced environment.
Excellent communicator and able to manage high volume telephone calls.
Ability to maintain strict confidentiality and familiarity with HIPAA requirements.
South Coast Gynecologic Oncology is an equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, gender, gender identity, sexual orientation, age, status as a protected veteran, among other things, or status as a qualified individual with disability or any other protected class.
Medical Records Clerk
Medical Receptionist Job In San Diego, CA
HALO Staffing Group - Immediate Interviews - Top Hospitals - Great Pay
Top rated specialty medical group in San Diego, CA has an immediate opening for an experienced Bilingual, Medical Records Assistant. Position is working all medical records in a Surgery Medical Group.
Summary:
Title: Medical Records Clerk
Location: San Diego, zip code 92122
Pay Rate: $21-$22 p/hour
Specialty: Surgery Center
Bilingual, Spanish a Must!
Duties:
Medical Records, filing, faxing and maintaining HIPAA compliance
Prepare charts for next day cases, ensuring medical records from previous visit are retrieved
Answer Phones
Data Entry
Filing of Medical Records
Working with Physicians
Medical Receptionist Float
Medical Receptionist Job In San Diego, CA
As a Float Patient Service Representative at PRN Physical Therapy, you'll be an essential part of our team, providing exceptional customer service and administrative support to ensure a smooth and positive experience for our patients.
**Must be able to commute to these locations:
2650 Camino Del Rio North San Diego, CA 92108
4060 Fourth Ave San Diego, CA 92103
4435 Eastgate Mall La Jolla, CA 92121
5905 Severin Dr. La Mesa, CA 91942,
1663 Greenfield Dr El Cajon, CA 92021
10225 Austin Dr. Spring Valley, CA 91978
317 North El Camino Real Encinitas, CA 92024,
2245 Camino Vida Roble Carlsbad, CA 92011
488 E. Valley Pkwy, Suite 315 Escondido, CA 92025
Pay: $19-22/hr based on experience & skill set
Schedule: Full time - clinics are open M-F between 7am-7pm
Essential Job Functions:
Patient Interaction:
Greet and welcome patients with professionalism and warmth.
Schedule appointments and manage patient inquiries both in person and over the phone.
Collect and verify patient information, insurance details, and necessary documentation accurately.
Helping to create a positive work environment and culture of the clinic ensuring that patients needs are taking care of during transitional periods of therapy. Help provide customer service, a smile.
Administrative Support:
Maintain patient records and ensure all documentation is complete and accurate.
Assist in keeping front office area neat, tidy and organized
Coordinate with clinical staff to ensure a seamless patient experience.
Assist front office with front office tasks when down time occurring including but not limited to: answering the phone, scanning documents into charts, scheduling patients, taking over the counter payments, filing, faxing, etc.
Communication and Coordination:
Liaise effectively between patients, clinical staff, and other departments within the facility.
Communicate clearly and professionally to address patient concerns or questions.
Miscellaneous Operations:
Maintain a clean and organized reception area.
Assist in managing inventory and ordering office supplies as needed.
Participate in team meetings and contribute ideas for process improvement.
Cleaning and Maintenance: Ensure cleanliness and organization of therapy areas and equipment. Daily equipment cleaning, cleaning tables, laundry, stocking supplies
Physical Requirements:
Sitting: Prolonged periods of sitting at a desk while working on a computer and paperwork.
Manual Dexterity: Ability to use a computer keyboard and perform tasks requiring dexterity.
Vision: Clear vision for reading and analyzing documents.
Communication: Ability to communicate effectively verbally and in writing.
Mobility: Occasional movement within the office environment.
Qualifications:
High school diploma or equivalent; additional education in healthcare administration is a plus.
Proven experience in a customer service role; healthcare setting preferred.
Proficiency in using office software and scheduling systems.
Strong interpersonal skills and the ability to maintain professionalism in a fast-paced environment.
Attention to detail and accuracy in handling patient information and documentation.
Note: This job description is a general outline of responsibilities and requirements. Specific duties may vary based on the needs of the clinic and the directives of management.
Medical Records Clerk
Medical Receptionist Job In San Diego, CA
General Purpose
The primary purpose of your job position is to maintain resident medical records and health information systems in accordance with current federal and state guidelines as well as in accordance with our facility's established privacy policies and procedures.
Essential Duties
Every effort has been made to identify the essential functions of this position. However, it in no way states or implies that these are the only duties you will be required to perform. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or is an essential function of the position.
Administrative Functions
Receive and follow work schedule/instructions from your supervisor and as outlined in our established policies and procedures.
Assist in organizing, planning and directing the medical records department in accordance with established policies and procedures.
Assist the Medical Records/Health Information Consultant as required.
Maintain minutes of meetings. File as necessary.
Develop and maintain a good working rapport with inter-department personnel, as well as other departments within the facility, to assure that medical records can be properly maintained.
Assist in recording all incidents/accidents. File in accordance with established policies and procedures.
Retrieve resident records (manually/electronically). Deliver as necessary.
Files information such as nurses' notes, resident assessments, progress notes, laboratory reports, x-ray results, correspondence, etc., into resident charts.
Collect, assemble, check and file resident charts as required.
Assist MDS Coordinator in scheduling assessments in accordance with current facility and OBRA guidelines.
Ensure incomplete records/charts are returned to appropriate departments or personnel for correction.
Assist in developing procedures to ensure resident records are properly completed, assembled, coded, signed, indexed, etc., before filing.
Establish a procedure to ensure resident charts/records do not leave the medical records room except as authorized in our policies and procedures.
Maintain a record of authorized information released from charts/records, i.e., type information, name of recipient, date, department, etc
Abstract information from records as authorized/required for insurance companies, Medicare, Medicaid, VA, etc. in accordance with current Privacy Rules.
Index medical records as directed by the medical records/health information consultant.
Maintain various registries as directed including register for admission and discharge of residents.
Transcribe and type reports for physicians as necessary.
Collect charts, assemble them in proper order, and inspect them for completion.
Pick up and deliver resident medical records from wards, nurses' stations, and other designated areas as necessary.
Batch resident information into the computer and retrieve resident demographic information as appropriate or as instructed.
Answer telephone inquiries concerning medical records functions. Prepare written correspondence as necessary.
Retrieve medical records when requested by authorized personnel (i.e., physicians, nurses, government agencies and personnel, etc.)
Assure that medical records taken from the department are signed out and signed in upon return to the department.
File active and inactive records in accordance with established policies.
Index medical records as directed.
Agree not to disclose assigned user ID code and password for accessing resident/facility information and promptly report suspected or known violations of such disclosure to the Administrator.
Agree not to disclose resident's protected health information and promptly report suspected or known violations of such disclosure to the Administrator.
Report any known or suspected unauthorized attempt to access facility's information system.
Assume the administrative authority, responsibility, and accountability of performing the assigned duties of this position.
Committee Functions
Perform secretarial duties for committees of the facility as directed.
Collect and assemble/compile records for committee review, as requested, and prepare reports for staff/other committees as directed.
Personnel Functions
Report known or suspected incidents of fraud to the Administrator
Ensure that departmental computer workstations left unattended are properly logged off or the password protected automatic screen-saver activates within established facility policy guidelines. Staff Development
Attend and participate in mandatory facility in-service training programs as scheduled (e.g., OSHA, TB, HIPAA, Abuse Prevention, etc.).
Attend and participate in workshops, seminars, etc., as approved.
Safety and Sanitation
Report all unsafe/hazardous conditions, defective equipment, etc., to your supervisor immediately. Equipment and Supply Functions
Report equipment malfunctions or breakdowns to your supervisor as soon as possible.
Ensure supplies have been replenished in work areas as necessary.
Assure that work/assignment areas are clean and records, files, etc., are properly stored before leaving such areas on breaks, end of workday, etc.
Budget and Planning Functions
Report suspected or known incidence of fraud relative to false billings, cost reports, kickbacks, etc.
Medical Records Coordinator
Medical Receptionist Job In San Diego, CA
Medical Oncology Associates of San Diego is a proud partner of One Oncology's network of the nations leading oncology practices.
Why Join Us? We are looking for talented and highly-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve.
:
Objective: This position is responsible for evaluating departmental records management needs and developing and implementing records management standards, policies, and procedures. This position will coordinate records management activities with department staff to ensure efficient and effective maintenance of records.
Responsibilities/Essential Functions:
• Compile, process, and maintain medical records or clinic and/or hospital patients.
• Maintain consistency with medical, administrative, ethical, legal and regulatory requirements of the healthcare system.
• Audit medical records annually to maintain compliance.
• Ensure accuracy, completeness, and confidentiality of all records.
• Retrieve and file medical records, as necessary.
• Coordinate with medical staff to ensure proper documentation and record keeping.
• Interact with clients, health care providers, and office staff to request records of treatment.
• Complete patient disability forms and letters.
*This is not designed to cover an exhaustive list of duties. Other duties may be assigned and activities may change any time with or without notice, as applicable. Furthermore, job descriptions do not establish a contract or change the at-will nature of employment.
Experience, Qualifications, Education
• High school diploma or GED required.
• At least 1 year of medical records experience in a medical setting.
• Working knowledge of electronic medical record software
Required Knowledge, Skills, and Abilities
• Proficiency in medical terminology
• Experience working with medical records is preferred
• Attention to detail and organizational skills
• Ability to maintain confidentiality of sensitive information.
Working Conditions:
This position functions indoors in a medical/business environment. Employee will be exposed to moderate noise levels and interruptions. Visual acuity to read and compute screen and paper documents; close and distance vision, peripheral vision depth perception, ability to adjust focus; hearing acuity to converse with staff and customers. Ability to sit for hours at a time. Employee will be exposed to moderate noise levels and interruptions.
Travel:
Travel between local offices when necessary.
ROI Medical Records Specialist - On Site
Medical Receptionist Job In San Diego, CA
ROLE: The ROI Specialist is responsible for providing support at a specified client site for the Release of Information (ROI) requests for patient medical record requests*
TASKS AND RESPONSIBILITIES:
Determines records to be released by reviewing requestor information in accordance with HIPAA guidelines and obtaining pertinent patient data from various sources, including electronic, off-site, or physical records that match patient request.
Answer phone calls concerning various ROI issues.
If necessary, responds to walk-in customers requesting medical records and logs information provided by customer into ROI On-Line database.
If necessary, responds and processes requests from physician offices on a priority basis and faxes information to the physician office.
Logs medical record requests into ROI On-Line database.
Scans medical records into ROI On-Line database.
Complies with site facility policies and regulations.
At specified sites, responsible for handling and recording cash payments for requests.
Other duties as assigned.
SKILLS|EXPERIENCE:
Demonstrates proficiency using computer applications. One or more years experience entering data into computer systems. Experience using the internet is required.
Demonstrates the ability to work independently and meet production goals established by MRO.
Strong verbal communication skills; demonstrated success responding to customer inquiries.
Demonstrates success working in an environment that requires attention to detail.
Proven track record of dependability.
High School Diploma/GED required.
Prior work experience in Release of Information in a physician's office or HIM Department is a plus.
Knowledge of medical terminology is a plus.
Knowledge of HIPAA regulations is preferred.
This job description reflects management's assignment of essential functions. It does not prescribe or reflect the tasks that may be assigned.
INDMP
Medical Receptionist
Medical Receptionist Job In San Diego, CA
Job Purpose: The Patient Concierge is the first point of contact for patients, and family members in the Comprehensive and Imaging centers. Essential Functions: * Greet patients and families. * Answer center telephones, distribute faxes, and prepare customer files.
* Schedule patient appointments.
* Receive and correctly record receipts of patient payments.
* Enter, verify and update patient demographic and insurance information.
* Obtain insurance verifications (VOB), pre-authorizations and pre-determinations.
* Process requests for records from outside sources.
* Scan data into document imaging software.
* Regular attendance and punctuality.
* Contributes to team effort by accomplishing related results as needed.
* Ensures that all processing and reporting deadlines are consistently achieved.
* Perform any other functions as required by management.
Qualifications and Education Requirements
* Ability to work a flexible schedule (including overtime, and weekends), as necessary.
* Ability to type 40 wpm.
* Valid Driver's license & reliable transportation.
* High School Diploma or equivalent.
* Experience accessing and updating an EMR system.
Preferred Skills
* Knowledge of medical terminology.
* One year of office experience preferred.
Required Competencies
Excellent judgment, dependability, conscientious performance. Detail oriented. Exceptional interpersonal and communication skills. Caring and empathetic. High ethical standards. Mechanical ability and manual dexterity for operating complicated equipments.
Physical Demands and Work Environment
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, employee is required to walk; sit; use hands to handle, or feel objects, tools, or controls; reach hands and arms; talk and hear. Employee must lift and/or move 50 pounds. Specific vision abilities required by the job include close vision, distant vision, color vision, peripheral vision, depth perception, speech clarity, climb, balance, and stoop, kneel, and bend.
Work environment: While performing the duties of this job, the employee is exposed to environmental risk of radiation exposure, and biohazard exposure.
Pay Range: $18.00-$21.00
Medical Receptionist
Medical Receptionist Job In El Cajon, CA
Full-time Description
The Front Office Associate is responsible for welcoming, greeting, and checking in/outpatients and collecting insurance and patient personal information. The Front Office Associate answers phones and calls patients to verify appointments, as well as assists in filing and maintaining patient files, both electronic and paper.
ESSENTIAL FUNCTIONS:
To perform this job successfully, an individual must be able to perform each essential function satisfactorily, with or without accommodation. The requirements listed below are representative, but not all-inclusive, of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential job functions.
Performs patient check-in process, verifies and updates demographics, verifies and updates insurance information on route slip and in Electronic Medical Records system.
Performs Route Slip and Day Sheet processes and procedures.
Scans and uploads Driver's License and Insurance Cards.
Navigates and schedules patients in the Electronic Medical Records system.
Submits authorizations and/or creates tasks for patients.
Faxes/Scans and creates referral letters to PCPs or referring doctors.
Contacts patients to confirm and/or update appointments.
Performs patient check-out procedures.
Ability to perform backup protocol for processing patients in the event of system outages.
Collects and documents the patient's chief complaint.
Verifies patient's ocular and medical health history.
Documents any medications patient is taking.
Ability to perform a basic Visual Acuity (VA) assessment.
Ability to perform an intraocular pressure (IOP) test with a Tonopen unit.
Administer topical ophthalmic and dilation medications to a patient as directed.
Ensures a positive and professional environment where patients feel comfortable; prepares patients for treatment and assists doctors.
Maintains clean and orderly waiting area, including reading material/television.
Files charts, demographic forms, HIPAA Acknowledgement forms, insurance cards, etc. and ensures that they are accurately and completely uploaded into the Electronic Medical Records system.
Receives supply deliveries and rerouting them to appropriate staff.
Maintain an appropriate professional appearance and demeanor in accordance with Company policies.
Keep commitments and keep the direct supervisor informed of work progress, timetables, and issues.
Maintain strict compliance with State, Federal, and other regulations (e.g., OSHA, WC, HIPAA, ADA, FEHA, DOL, HR policies and practices).
Other duties as assigned by management.
Requirements
REQUIRED:
High School education, GED or equivalent. Valid driver's license and automobile insurance. Ability to travel to other clinics as assigned.
DESIRABLE:
Experience in the Ophthalmic or Optometric Industry. Experience in a medical office and/or customer service.
CERTIFICATES/LICENSES/REGISTRATIONS:
A valid Driver's License may be required based on clinic location(s).
KNOWLEDGE/SKILLS/ABILITIES/TALENTS:
Team player and contributor coupled with excellent communication and interpersonal skills (oral and written).
Skills required include use and knowledge of WORD, EXCEL and use of standard office equipment.
Ability to respond to common inquiries from customers, staff, vendors, or other members of the community.
Ability to draw valid conclusions, apply sound judgment in making decisions, and to make decisions under pressure.
Ability to interpret and apply policies and procedures.
Must address others professionally and respectfully through actions, words, and deeds.
Detail-oriented, organized, process-focused, problem solver, self-motivated, proactive, customer service focused.
Displays independent judgment by willingness to make timely and accurate decisions based on available information that is sometimes vague or limited in nature.
Ability to multitask effectively and work in a fast-paced and sometimes ambiguous environment without compromising quality of work.
Ability to prioritize tasks and projects with limited direction while understanding and contributing to the success of the clinic.
WORK ENVIRONMENT:
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job.
This is primarily an office classification. Temperature conditions are controlled with limited direct exposure to hazardous physical substances. The noise level in the work environment is usually low to moderate.
Ability to travel between offices.
While performing the duties of this job, the employee is regularly required to sit, stand, walk, handle, or feel, reach with hands and arms, see, talk, and hear. The employee will frequently lift and/or carry reports, records and other materials that typically weigh less than 20 pounds. The employee is occasionally required to stoop, kneel, bend, or crouch.
Finger dexterity is needed to access, enter, and retrieve data using a computer keyboard, calculator, and other standard office equipment.
All of the information contained herein reflect general details as necessary to describe the principal functions of this classification, the level of knowledge and skill typically required and the scope of responsibility, but should not be considered an all-inclusive listing of work requirements. Management reserves the right to add, modify, change, or rescind the duties and/or work assignments of all positions without advanced notice and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Salary Description $21.00
Front Desk Coordinator - Chula Vista, CA
Medical Receptionist Job In Chula Vista, CA
The Opportunity:
At The Joint, our mission is to improve the quality of life through routine and affordable Chiropractic care. We are positively changing Chiropractic care nationwide. The Joint is the largest provider of non-insurance, self-pay Chiropractic health care in the United States. Our network consists of modern, consumer-friendly Chiropractic clinics and Doctors of Chiropractic that deliver quality care of the highest standards. At The Joint, our primary focus is on providing our patients with a pathway towards better health through ongoing Chiropractic maintenance and preventative care.
The Joint Chiropractic is looking for part time Wellness Coordinators (Sales) to work in our busy chiropractic clinic.
As a Wellness Coordinator at The Joint Chiropractic, you will be the first point of contact for patients. You'll play a key role in making each of them feel at home and welcome. At The Joint Chiropractic, we have several different plan and package offerings that you will be responsible for selling to new patients so they can continue their chiropractic care with us at the most affordable rates, anywhere. In addition, keeping accurate patient records, having a thorough understanding of our computer systems and maintaining a clean and organized work place will also be important for your success.
Responsibilities:
Must be willing to travel between multiple clinics 3-4 days per week
Pay Range $17 - $18 depending on experience + bonus opportunity
Greet patients with enthusiasm and build relationships
Educate Patients on wellness offerings and services
Share personal Chiropractic experience and stories
Offer and convert, using sales skills, patients to the Wellness Plan or Visit Package that is best suited to the patient's treatment plan according to the doctor's recommendation
Complete transactions using point of sale software and ensure all patient accounts are current and accurate
Assist patients with the completion of required paperwork
Participate in marketing/sales opportunities to help attract new patients into our clinics
Manage daily clinic operations including; ensuring it's clean and that inventory is stocked
Manage the flow of patients through the clinic in an organized manner
Execute all of The Joint Chiropractor's Standard Operating Procedures
Provide the highest levels of customer service
Maintain the highest levels of professionalism and decorum at all times
Be a team player and contribute to a positive, healthy work place culture
Manage clinic phone calls
Qualifications needed:
Minimum 1 year experience selling, preferably in a high paced retail environment
High school diploma or equivalent (associate's degree or higher preferred)
Cheerful and positive attitude
Able to work weekends/evenings (as required)
Able to use office equipment; computer, scanner, fax, and phone system
Proficient with Microsoft Office
Maintain the cleanliness of the clinic and organization of workspace
Dedication to high quality service
Maintain a professional appearance and wear Company approved attire
Confident in presenting and selling memberships and visit packages
Willingness to learn and grow
Office management or marketing experience a plus!
Able to stand and/or sit for long periods of time
Able to lift up to 50 pounds
This posting is placed on behalf of Fenton Chiropractic of California, a professional corporation that provides chiropractic services as The Joint Chiropractic clinics.
The Joint Corp. provides management and other non-clinical services to Fenton Chiropractic of California
Patient Service Representative
Medical Receptionist Job In San Diego, CA
Job Details 55-00-San Diego - San Diego, CADescription
Patient Services Representative
RESPONSIBLE TO: Practice Manager
JOB SUMMARY: With a customer service orientation-register patients, answer the telephone, prepare the office for the day, schedule patient appointments, collect payment at the time of service, and post charges and payments. Employee will balance all transactions daily according to Allergy Partners policy and procedure. Employee will schedule patient follow-up appointments and facilitate referral requests and test scheduling.
Responsibilities include, but are not limited to, the following:
Answers the telephone professionally and pleasantly. Efficiently screens and directs calls and make appointments as necessary.
Screens visitors and responds to routine requests for information from patients and vendors.
Maintains office equipment and office supplies in the front office areas.
Ensures all faxes are cleared off the machine and are distributed throughout the day. For those practices utilizing electronic fax capabilities, ensures that electronic files are routed appropriately.
Opens, date stamps, and delivers mail daily as assigned.
Assembles files and maintains integrity of patient charts. Runs reports and prepares patient encounters for the next day. Responds to medical records requests as appropriate.
Keeps the patient reception area neat and clean at all times throughout the day.
Schedules patient appointments, explains to patients which pieces of information they are to bring or complete prior to an appointment, provides a range of potential charges for the visit and the patients estimated financial obligation, provides patients several scheduling options, follows approved scheduling guidelines, prepares and send out all appropriate information to patients.
Greets patients as they arrive for scheduled appointments. Ensures registration forms and other patient paperwork is complete and up to date.
Verifies demographic and insurance information for new and established patients, according to protocol, indexes insurance and identification documentation into the practice management system as appropriate.
Check out patients and collect payment from patients at the time of their visit and provides patients with a receipt. Collection should be made on past due balances as well as current dates of service. Arranges for payment plans according to Allergy Partners policy.
Ensures proper posting of charges into the practice management system daily as assigned.
Balances daily over-the-counter transactions and reconciles encounters with payment transactions; prepares deposit slip and delivers "daily close" packet to the Manager or central Administration as appropriate.
Closes the office each day, according to protocol.
Determines uncollectible balances and refers such accounts to the Practice Manager.
Assists in other front office duties at the request of the Practice Manager.
Other
Facilitates any physician requests throughout the day.
Maintains patient confidentiality; complies with HIPAA and compliance guidelines established by Allergy Partners.
Maintains detailed knowledge of practice management, electronic medical record, and other computer software as it relates to job functions.
Assists the clinical staff in contacting emergency services and participates in anaphylaxis drills as required. Helps to monitor patient waiting areas and facilitates proper patient flow.
Attends all regular staff meetings.
Performs all other tasks and projects assigned by the Practice Manager.
Completes all assigned AP training (such as CPR, OSHA, HIPAA, Compliance, Information Security, others) within designated timeframes.
Complies with Allergy Partners and respective hub/department policies and reports incidents of policy violations to a Supervisor/Manager/Director, Department of Compliance & Privacy or via the AP EthicsPoint hotline.
Supervisory Responsibilities
This job has no supervisory responsibilities.
Typical Physical Demands
Position requires full range of body motion including manual and finger dexterity and eye-hand
coordination. Involves standing and walking. Employee will occasionally be asked to lift and
carry items weighing up to 30 pounds. Normal visual acuity and hearing are required.
Employee will work under stressful conditions, and be exposed to bodily fluids on a regular
basis.
Typical Working Condition
Work is performed in a reception area and involves frequent contact with patients. Work may
be stressful at times. The employee must be comfortable dealing with conflicts and asking
patients for money. Interaction with others is constant and interruptive. Contact involves
dealing with sick people.
Qualifications
EDUCATIONAL REQUIREMENTS:
High school diploma required.
QUALIFICATIONS AND EXPERIENCE:
Minimum of two years of experience in a medical office or customer service position.
Proven success asking for payment, making change, and balancing a cash drawer.
Working knowledge of basic managed care terminology and practices.
Familiarity with scheduling and rearranging appointments effectively.
Comfortable using email, word processing and interacting with Internet applications.
Working knowledge of practice management and electronic health record software. GE Centricity is a plus.
Proven experience handling challenging patients/customers and dealing with conflict in elevated/stressful situations.
Ability to perform multiple and diverse tasks simultaneously with accuracy and efficiency.
Neat, professional appearance.
Strong written and verbal communication skills.
Bi-lingual is a plus, not required
Appointment Scheduler
Medical Receptionist Job In San Diego, CA
Vert is looking to hire an Appointment Scheduler to navigate between all of our departments and teams. You will communicate between all departments, insurance, contractors, consumers, sales reps, and anyone else related to testing jobs. If you are detail-oriented, thrive on communicating with people, and want a big career opportunity, this could be a great fit for you. We are a growing company and looking to add people versus replacing. We have a lot of upside professional and financial opportunities for our employees. Apply now!
Inbound and outbound phone calls
Scheduling field events and assisting with scheduling jobs with technicians, clients, and homeowners when needed
Provide excellent customer service and maintain client relations
Data entry
Preparing and gaining work authorizations
Effective communication
File organization, faxing, and other administrative duties as needed
Flexibility in assisting other departments' needs
Familiarity with the area
Ability to multi-task
Possess excellent written and verbal communication skills
Strong independent work ethic
Ability to adapt
High School Graduate (required) B.S. Degree (preferred, not required)
Minimum 1-year experience in an administrative capacity (preferred)
Ability to take direction and work independently
Strong planning and organizational skills
Skilled in Microsoft Office, Google Products, Adobe, and QuickBooks