Medical receptionist jobs in Wyoming, MI - 332 jobs

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. LocationBBC Bronson Battle Creek Outpatient Center, BHG Skyrise Business Center, BLH Bronson LakeView Outpatient Center (BLOC) TitlePhysician Office Coordinator - Full Time - Bronson Pulmonary Specialists - Clinical Locations in Kalamazoo, Battle Creek and Paw Paw The Physician Office Coordinator coordinates/supervises the clerical support staff and their functions for the practice. It is the responsibility of this position to support the providers in all clerical duties and to support the Practice Manager, providing continuity of leadership day-to-day. The Physician Office Coordinator acts as a role model, mentor, coach and resource person to the staff to ensure that all practice standards are maintained and to encourage a team environment. The Physician Office Coordinator is involved in assisting the Practice Manager in attracting, developing, maintaining, and retraining qualified staff members. Duties may include assisting with hiring, orientation, monitoring and evaluating performance, problem solving, employee counseling, staffing and payroll. The individual is responsible for resolving issues concerning the day-to-day office operations of the practice, including: scheduling, registration, billing, and coding. He/she ensures that confidentiality is maintained. In addition to duties involving practice personnel, the Physician Office Coordinator serves as a contact for internal and external customers. He/she is responsible for creating an environment, which fosters positive customer service and meets all quality standards, implementing new and monitoring ongoing processes. This role provides opportunity for leadership succession. Employees providing direct patient care must demonstrate competencies specific to the population served. Associate's degree in Business or related field and/or 1-2 years equivalent combination of education and experience required Current Michigan LPN License, or Medical Assistant Registration/Certification, or Certified Professional Coder preferred (must be in good standing and valid in the state of Michigan). • Requires a skill level that encompasses all clerical aspects of practice management • Demonstrated ability to work with and lead a variety of people • Demonstrated independent decision making ability and able to work with customers in challenging situations • Knowledge of computerized systems including word-processing, spreadsheets, and healthcare-based systems (i.e. practice management system) • Ability to read, interpret, and analyze data from various computer systems • Advanced knowledge of ICD-9 CPT coding and insurance billing • Must possess excellent personal computer skills. • Ability to establish effective working relations with office staff and employees in a team environment • Ability to maintain positive rapport with all levels of leadership and influential healthcare partners (i.e. providers and community) • Must maintain the highest level of confidentiality and may require the use of significant tact in order to handle sensitive matters • Ability to give easily understood directions • Requires a high level of self motivation, strong initiative and effective communications skills Work which produces high levels of mental/visual fatigue, e.g., interactive and repetitive or small detailed work requiring alertness and concentration for sustained periods of time, the operation of and full attention to a personal computer or CRT between 40 and 70 percent of the time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. • Accountable for coordination of day-to-day clerical practice operations. • Supervision of practice clerical staff. • Education and training of practice clerical staff. • Participate in the creation, review, and administration of policies and procedures, and ensures that all polices, procedures, and guidelines are being followed by practice clerical staff. • Participates in employment function including hiring, orientation, and corrective action. • Supervises clerical, billing, payment collection, and coding functions of the practice. • Ability to effectively use problem solving skills • Coordinate staff schedules, personnel policy issues, office supplies, phone system, Practice Management System, property security and maintenance, scheduling of meetings in coordination with Practice Manager. • Resolves patient complaints in a diplomatic and timely manner. • Other duties as assigned, including coverage for clerical staff. ShiftFirst ShiftTime TypeFull time Scheduled Weekly Hours40Cost Center8175 Bronson Pulmonary Specialists (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates (“Bronson”) strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

Patient Access Specialist Reports To: Patient Access Supervisor Schedule: ER Shifts: 8 hours, 7am-3pm,3pm-11pm, 11pm-7am, 11am to 7pm. Weekends are 12 hours 7am-7pm. Holiday hours are 8 hour shifts. Specialty Clinic: 8 hours shifts- Hours: 7am-5pm Position Location/Department: Registration Job Summary: Sheridan Community Hospital is a Critical Access Hospital dedicated to providing compassionate, high-quality healthcare to our close-knit rural community. Our team values personalized care, teamwork, and a commitment to excellence. We are seeking a caring, dependable Patient Access Specialist to join our patient-centered team. The Patient Access Specialist is a vital part of the hospital; they are the “first impression” of the health system. This person will greet patients by phone or in person with kindness and respect; by scheduling appropriately they will optimize both patient satisfaction and provider time. Great customer service is a MUST for this position. This candidate will be available to work rotating schedule on all shifts, including holidays and weekends in the two locations of the hospital where patient access is located. Must have full understanding of HIPAA. Essential Duties and Responsibilities: Answering multi-line phones and directing calls appropriately. Assistance in submitting authorization for insurance payers. Registering patients into the Electronic Health Record (EHR) for services in the Emergency Department, Walk-In Clinic, Outpatient Clinic, Swing Bed, Critical Access Hospital, Lab, and X-ray Departments. Treat all patients and associates with respect, dignity, and provide professional service to them in a timely, polite and considerate manner. A pleasant and outgoing personality to engage with others. Able to accurately complete registration tasks, distribute forms and paperwork to patients and medical staff to expedite patient care. Register new patients and update necessary records. Maintain confidentiality of all patient records and follow HIPAA requirements. Verify insurance eligibility and benefits. Collect payments. Greet and check-in patient Visitors. Able to guide a Patient/Visitor to their destination in the facility. Participate in quality improvement projects. Attend training and meetings as required Maintains awareness of current quality and safety measures on the unit and follows guidelines or reporting measures to ensure safety of patients, visitors, and staff. Knowledge and skills in quality improvement and research methodologies. Performs other related duties as assigned. Qualifications Education, Experience and Other Requirements: High School Diploma or equivalent. Clinical background preferred 1 year or more. Customer Service experience preferred 1 year or more. Working knowledge of medical terminology, good communication skills both verbal and written. Ability to learn and become a super user of an EHR system. Must be flexible, dependable and have excellent computer skills (Excel, Word, Outlook, Skype, Adobe). Typing skill with a minimum of 90% accuracy and at least 50 words per minute. Testing may be performed.

Allegan County has much to offer, with 24 Townships, 9 Cities, and 2 Villages across nearly 900 square miles. The landscapes range from the lakeshore to beautifully wooded lands, our County's natural resources are a gift to be treasured. Allegan County businesses, citizens, and employees are world-class, and we remain a welcoming, closely-knit community. We are one of the fastest-growing counties in Michigan. Allegan County Government places high importance on our core values: Respect, Integrity, Commitment and Honesty. A common thread among our leadership, employees and volunteers is a strong desire to serve and be part of something meaningful. We have been recognized by Gallagher as “Best in Class Winner” among mid-size companies for our excellence in optimizing employee and organizational well-being for three years in a row (2023-2025). We have also received the “Impact Award” from M.E.R.S. for excellence in educating our employees about their retirement plans and overall financial wellness. We are looking for dedicated, caring, energetic people to join our team! Job Summary: Schedules circuit court felony and civil proceedings and coordinates circuit court case evaluation proceedings. Performs various clerical support functions such as appointing counsel, screening visitors and phone calls, preparing case activity and payroll reports, as well as processing judicial disqualifications. Starting Wage: $24.26 per hour, full-time Excellent Benefits Plan: Health benefits begin on the first of the month after your hire date - Medical, Dental & Vision (3 medical plans to choose from, 2 of which have a $0 premium) - County-funded Health Savings Account with our two high-deductible medical plans - County-paid employee life insurance coverage - County-paid short-term disability coverage, up to 52 weeks - Generous retirement plan, including a county contribution of 7% of your annual earnings - Tuition Reimbursement Program for college degree courses - Generous PTO plan, including front-loaded hours into PTO bank at hire, and annually on January 1. - 13 paid holidays, in addition to PTO - FREE use of Allegan County government's two fitness centers Responsibilities and Duties: Schedules circuit court felony and civil matters for hearings, motions, conferences, trials and sentencing. Coordinates scheduling with attorneys, prosecutors and probation/parole officers, issues notices of scheduled proceedings and addresses requests for adjournments in accordance with court policy. Prepares and maintains the court calendar. Prepares and distributes dockets for scheduled motions. Tracks status and progress of cases to determine future scheduling and court action requirements to ensure compliance with case flow management standards. Modifies court calendar and docket as needed. Coordinates case evaluation proceedings with case evaluation panel members and parties involved in case evaluation, issues case evaluations schedules, obtains and distributes case evaluation summaries, prepares and issues evaluations and notices of results, and collects and distributes payments. Prepares appellant appointed counsel orders as directed by the judges, appoints counsel and distributes orders to the parties. Prepares appellate assigned counsel appointment reports. Maintains current roster of MAACS attorneys available for assignment. Education and Experience: High School Diploma or equivalent (G.E.D.). Additional legal terminology, legal secretarial or related coursework is preferred. Two to three (2-3) years of case processing experience, preferably in a circuit court or closely related legal setting. Click here to review entire job description Allegan County is an Equal Employment Opportunity (EEO) employer. A copy of our EEO Utilization report is available on our website: https://www.allegancounty.org/home/showpublisheddocument/2***********40005930000 Powered by JazzHR cD7aJDfGK1

Scheduler- Full-Time | Grand Rapids, MI and Surrounding Areas Emmanuel Hospice is seeking a detail-oriented Scheduler to join our team. In this role, you will coordinate day-to-day and future scheduling for our field teams, ensuring consistent care delivery and timely communication of changes. You will work closely with Clinical Leadership and Office Support teams while also providing support to Human Resources through our time and attendance software. Key Responsibilities: Prepare and communicate staff schedules, including weekend and on-call coverage. Update scheduling software and spreadsheets with accurate information. Coordinate coverage for vacations, call-ins, training, and other staffing needs. Monitor and maintain Teams schedules across multiple disciplines. Manage HRIS functions, including timecard approvals and PTO requests. Maintain and update coverage spreadsheets, night/weekend/holiday schedules, and monthly physician schedules. Assign tasks in MatrixCare during Hope Visits/SFV checks. Support Office team with communication to patients, families, and vendors. Ensure compliance with HIPAA, organizational policies, and state/federal regulations. Qualifications: High School Diploma or equivalent required; some college preferred. Previous healthcare experience required; hospice or homecare experience preferred. Experience with Electronic Medical Records and Microsoft Office products. Strong background in customer service, clerical work, and scheduling. Physical Requirements: Ability to lift/move office supplies and materials up to 25 pounds. Occasional travel within Emmanuel Hospice's service area. Benefits: Competitive pay up to $23/hour Mileage reimbursement at the federal rate Generous PTO package 403(b) retirement plan with employer match Medical, Dental, and Vision coverage starting Day 1 Employer-paid Life and Short-Term Disability Self-care coaching and Employee Assistance Program Technology provided as needed (laptop/iPad, cell phone) Our Commitment: Emmanuel Hospice is deeply committed to diversity, equity, and inclusion . We strive to create a safe, welcoming, and transformative environment for all staff and patients. We encourage applicants from all backgrounds to apply-even if you don't meet every qualification. Let us get to know your strengths and potential. Why Join Us? At Emmanuel Hospice, we are committed to delivering compassionate care and fostering a supportive work environment. If you are organized, proactive, and passionate about making a difference, we'd love to hear from you!

As a Patient Services Representative with Corewell Health, you'll play a vital role in delivering top-notch healthcare service to our patients. You'll work as part of a team to provide registration, concierge, and clerical services. The service you provide in the role will make a real difference in the lives of those we serve. Essential Functions Serves as a concierge - greets and communicates with patients or visitors. Performs clerical functions, including, but not limited to: answers practice phone calls; schedules patient appointments using a decision tree where applicable; orders supplies; generates patient letters; processes/sorts mail and supply deliveries, and processes registration reports. Responsible for identifying and reminding patients of health maintenance gaps. Documents patient phone calls in EHR for call routing / resolution. Performs patient registration and check-in: confirms patient demographic and insurance information; assists patients with self registration and arrival. Performs patient check-out: schedules follow-up appointments or confirms future appointments. Maintains patient medical records according to standards; uploads Right Fax documents into EPIC. Responsible for basic EMR/EHR scanning. Actively participates in safety initiatives and risk mitigating measures where appropriate and completes all position and unit safety related competencies and requirements on a timely basis. Qualifications Required High School Diploma or equivalent 1 year of relevant experience In insurance billing, access management, patient financial services, electronic health records, lab service support or other related experience. About Corewell Health As a team member at Corewell Health, you will play an essential role in delivering personalized health care to our patients, members and our communities. We are committed to cultivating and investing in YOU. Our top-notch teams are comprised of collaborators, leaders and innovators that continue to build on one shared mission statement - to improve health, instill humanity and inspire hope. Join a nationally recognized health system with an ambitious vision of continued advancement and excellence. How Corewell Health cares for you Comprehensive benefits package to meet your financial, health, and work/life balance goals. Learn more here. On-demand pay program powered by Payactiv Discounts directory with deals on the things that matter to you, like restaurants, phone plans, spas, and more! Optional identity theft protection, home and auto insurance, pet insurance Traditional and Roth retirement options with service contribution and match savings Eligibility for benefits is determined by employment type and status Primary Location SITE - Greenville Hospital - 615 S Bower - Greenville Department Name Patient Registration Greenville - Corporate Employment Type Full time Shift Night (United States of America) Weekly Scheduled Hours 36 Hours of Work 7:00 p.m. to 7:30 a.m. Days Worked Week 1 Sunday Tuesday Wednesday Week 2 Tuesday Wednesday Saturday Weekend Frequency Every other weekend CURRENT COREWELL HEALTH TEAM MEMBERS - Please apply through Find Jobs from your Workday team member account. This career site is for Non-Corewell Health team members only. Corewell Health is committed to providing a safe environment for our team members, patients, visitors, and community. We require a drug-free workplace and require team members to comply with the MMR, Varicella, Tdap, and Influenza vaccine requirement if in an on-site or hybrid workplace category. We are committed to supporting prospective team members who require reasonable accommodations to participate in the job application process, to perform the essential functions of a job, or to enjoy equal benefits and privileges of employment due to a disability, pregnancy, or sincerely held religious belief. Corewell Health grants equal employment opportunity to all qualified persons without regard to race, color, national origin, sex, disability, age, religion, genetic information, marital status, height, weight, gender, pregnancy, sexual orientation, gender identity or expression, veteran status, or any other legally protected category. An interconnected, collaborative culture where all are encouraged to bring their whole selves to work, is vital to the health of our organization. As a health system, we advocate for equity as we care for our patients, our communities, and each other. From workshops that develop cultural intelligence, to our inclusion resource groups for people to find community and empowerment at work, we are dedicated to ongoing resources that advance our values of diversity, equity, and inclusion in all that we do. We invite those that share in our commitment to join our team. You may request assistance in completing the application process by calling ************.

Job Title: Scheduler Department: Client Services Reports to: Director of Operations FLSA Status: Hourly Non-Exempt Hours: 8:30 AM to 5:30 PM Statement of Purpose: The Scheduler is the person who updates, maintains, organizes and verifies the calendars of each person in each of our offices that conducts client meetings. This person will be a hard-working, detail oriented, professional with the ability to handle competing priorities and strict deadlines with a smile on their face. This person will be comfortable incorporating new and effective ways to achieve better results. Objectives, tasks, duties, functions & responsibilities: Scheduling, rescheduling, confirming and canceling appointments Assisting in the closing of sales meetings, preparing invoices, taking payments Follow up phone calls made to clients or potential clients to schedule next meetings Design and maintain monthly “out of office” calendars for staff members that work in more than one office Answering incoming phone calls, transferring phone calls to appropriate staff members and sometimes taking messages. Office opening/closing procedures. Monitoring the number of each meeting type scheduled by week so that we do not overbook our production departments All preparation and management of workshops including but not limited to, scheduling, registration, room set-up, ZOOM webinar, sign-up clients, and client follow-through the sales funnel, tracking results in excel, and achieving conversion goals. Education Required: Bachelor's Degree or equivalent in work experience Qualifications / Specific Skills required: •At least 2 years of customer/client service experience in a professional environment •Type 60 wpm with better than 96% accuracy •Proficient in all Microsoft office programs •Excellent communication skills both verbal and written •Experience with the LawMatics and Clio database software is a plus Work Location: Grand Rapids 4 days per week, Holland, Norton Shores or Portage once per week. * This job description is not intended to represent a complete, comprehensive list of all duties and responsibilities. There may be unplanned activities and other duties assigned.

Title: Patient Registration Specialist Hours: Fulltime (40 hours/week): Typical shifts fall between 8:00AM and 4:00PM, M-F Work Environment: Onsite About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation. As a patient at OAM, you will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome. Our teams work together to maximize and adjust your treatment quickly and easily, resulting in a smoother, faster recovery for you. From your neck to your toes, and from traumatic injuries to chronic conditions, you'll receive compassionate care that will get you back to living. Your goal is our goal - we will restore your health so you are functioning as fully as possible in the activities you love at home, work, and play. Position Summary As a Patient Registration Specialist at OAM, you will be responsible for ensuring that patients receive the best care from the very beginning. You will provide excellent customer service when greeting patients and collecting their information, making sure that their visit with us starts off smoothly. You will also be in charge of checking patients out after their visits, which includes scheduling return appointments. This Registration Specialist role requires that you have excellent communication skills, along with the ability to remain detail-oriented while multi-tasking. Essential Responsibilities Greet patients and visitors upon arrival and maintain a courteous and professional manner at all times. Collect patient information and ensure all necessary forms are completed and signed. Verify patient insurance. Assist patients in scheduling return appointments while remaining cognizant of the provider's scheduling preferences. Ensure that patients have all of the necessary information they need regarding follow up and future appointments prior to leaving the office. Assist patients in understanding their account activity as it relates to charges, insurance billing, reimbursement, and patient balances. Educate the patient regarding OAM Financial Policy. Collect any copayments, deductibles, and/or outstanding balances from patients. Accurately post payments and provide patients with receipts. Enter charges from the fee ticket by assigning the appropriate ICD-9 and CPT numeric codes based upon the provider descriptions. Identify and services and/or procedures that require modifiers and post accordingly. Verify that all patient encounters are accounted for and posted to the appropriate patient account. Consult with clinical staff or provider regarding any charge/coding questions. Reconcile posting activity at end of day. Ensure security of change fund and daily deposit are in accordance with operating procedure. Research and correct any posting errors. Report cash shortages to supervisor. Answer and transfer phone calls. Answer patient questions as needed. Reach out to appropriate OAM personnel to assist with any questions that require further follow up. Address and respond to all complaints in a timely manner. Maintain the strictest confidentiality by following HIPAA and OAM guidelines and procedures. Project a professional image by adhering to OAM's uniform policy and maintaining personal grooming. Maintain an organized and clean work space. Other duties as assigned by management. Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of experience working in a healthcare setting. Minimum typing speed of 45 works/minute. High School Diploma/GED. Reliable transportation as this is a float role. Preferred: 2+ years of experience with medical office check in and check out functions; including insurance billing and self-pay collections, preferably in a multi-specialty group practice. Experience with patient accounting software. Specific Skills, Knowledge, and Abilities: Exceptional customer service skills. Great problem solving and critical thinking skills. Knowledge of HIPAA guidelines and requirements. Knowledge of third party payer requirements. Knowledge of Federal and State billing regulations and guidelines. Strong written and verbal communication skills. Ability to multi-task while remaining very detail-oriented. Highly organized and self-motivated. Must be computer savvy and proficient in MS Office. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Some bending, stooping, lifting, and reaching required. Ability to lift up to 50 pounds (on rare occasions). Manual dexterity required to operate modern office equipment. Must have normal or correctible range of hearing, speech, and eyesight.

Benefits/Perks Great small business work environment Flexible scheduling Paid time off, health insurance, dental insurance, retirement benefit, and more! Company OverviewAmerican Family Care (AFC) is one of the largest primary and urgent care companies in the U.S. providing services seven days a week on a walk-in basis. Our state-of-the-art centers focus on the episodic treatment of acute illnesses and injuries, workers' compensation, and occupational medicine. Each location is equipped with an onsite lab and in-house x-ray capability.AFC is the parent company of AFC Franchising, LLC (AFCF). This position works directly with a franchised business location. The specific job duties and benefits can vary between franchises. Job SummaryTo accurately check patients in and out by verifying insurance, collecting payments, and maintaining patient records and accounts. Maintain patient flow. Provide positive patient relations. Responsibilities Prepare the clinic for opening each day by reviewing the facility, opening all systems applications, and preparing new patient registration packets and required documents Greet patients, provide patients with initial paperwork and obtain copies of insurance and identification cards Register patients, update patient records, verify insurance accurately and timely, and check patients out Determine, collect, and process patient payments and address collection and billing issues Respond promptly to customer needs, provide excellent customer service, assist patients with follow-up appointments, and fulfill medical documentation requests Balance daily patient charges (cash, check, credit cards) against system reports Complete closing procedures by preparing closing documentation and submitting required reports Complete cash control procedures and secure financial assets Maintain complete and accurate documentation Other duties and responsibilities as assigned QualificationsHigh School graduate or equivalent. Previous medical clerical experience preferred. Basic computer knowledge, e.g., Microsoft Office. Accuracy and detail orientation. Positive customer service skills. Well-groomed appearance. Clear and articulate phone mannerisms. PS: It's All About You! American Family Care has pioneered the concept of convenient, patient-centric healthcare. Today, with more than 250 clinics and 800 in-network physicians caring for over 6 million patients a year, AFC is the nation's leading provider of urgent care, accessible primary care, and occupational medicine. Ranked by Inc. magazine as one of the fastest-growing companies in the U.S., AFC's stated mission is to provide the best healthcare possible, in a kind and caring environment, while respecting the rights of all patients, in an economical manner, at times and locations convenient to the patient. If you are looking for an opportunity where you can make a difference in the lives of others, join us on our mission. We invite you to grow with us and experience for yourself the satisfying and fulfilling work that the healthcare industry provides. Please note that a position may be for a company-owned or franchise location. Each franchise-owned and operated location recruits, hires, trains, and manages their own employees, sets their own employment policies and procedures, and provides compensation and benefits determined by that franchise owner. Company-owned locations provide a comprehensive benefits package including medical, dental, vision, disability, life insurance, matching 401(k), and more. We are an Equal Opportunity Employer.

The Home Health Care Scheduler is responsible to coordinate and maintain scheduling for the company's patients and field staff. Qualifications and Experience Requirements: Maturity and ability to deal effectively with the demands of the job, as it can be stressful and hectic at times. Work with patients, caregivers and staff to create schedules. Effective written and verbal communication skills Good interpersonal and problem solving skills Proficient computer skills with knowledge of Microsoft Word and Excel and experience with EMR systems (DeVero) Goal-oriented Monday through Friday work schedule with paid major holidays off.

Company: Grand Rapids Ophthalmology Job Title: Patient Coordinator Department: Ophthalmology Reports To: Clinic Supervisor is located in Grand Rapids, Michigan. (East Beltline area) A Patient Coordinator is trained to act as the first point of contact for our patients where they set the tone for the patient's visit through excellent patient care. This employee will also perform the necessary administrative responsibilities needed to create a smooth check-in/out experience for patients. ESSENTIAL DUTIES AND RESPONSIBILITIES * Provide exceptional customer service during every patient encounter (in person or via phone). Display a professional attitude, greet patients promptly with a smile, and thank them when they leave * Answer phones (both external and internal); assure prompt, courteous service at all times * Practice urgency at all times with patients' time, as well as Doctor's time and schedule * Manage patient flow in the office * Knowledge of common fees charged for common visits and collect correct payments * Complete daily reconciliations / close day / countdown cash drawer * General office duties and cleaning to be assigned by manager QUALIFICATIONS * Ability to interact with all levels of employees in a courteous, professional manner at all times * Desire to gain industry knowledge and training * Demonstrates initiative in accomplishing practice goals * Ability to grow, adapt, and accept change * Consistently creating a positive work environment by being team-oriented and patient-focused * Commitment to work over 40 hours to meet the needs of the business * Reliable transportation that would allow employee to go to multiple work locations with minimal notice EDUCATION AND/OR EXPERIENCE * Minimum Required: High school diploma or general education degree (GED) * Minimum Required: One year of related experience and/or training; or equivalent combination of education and experience LICENSES AND CREDENTIALS * Minimum Required: None SYSTEMS AND TECHNOLOGY * Proficient in Microsoft Excel, Word, PowerPoint, Outlook PHYSICAL REQUIREMENTS * This role requires a variety of physical activities to effectively perform essential job functions. The position involves frequent walking (75%), sitting (50%), and standing (50%), with regular bending, stooping, and reaching (25-50%). Employees must be able to lift, carry, push, and pull items up to 25 lbs. Strong fine motor skills and full use of hands are essential, as the role demands constant grasping, writing/typing, and use of technology. Visual and auditory acuity-including color, depth, peripheral vision, and the ability to adjust focus-is required 100% of the time. Occasional driving or climbing may also be necessary. If you need assistance with this application, please contact **************. Please do not contact the office directly - only resumes submitted through this website will be considered. EyeCare Partners is an equal opportunity/affirmative action employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Our Mission: At The Cancer & Hematology Centers we are dedicated to help, healing and hope for cancer patients and their families. We provide our patients with advanced treatments, innovative research and, above all else, compassionate care. Our patients receive the most comprehensive, contemporary cancer care balanced with the compassion of a dedicated nursing and support staff. Treating cancer requires a team of committed and caring health care professionals working together to understand and address your needs. In addition to caring physicians, we have a full range of support staff available to assist you and your family, such as oncology-certified nurses, social workers, experienced lab and pharmacy personnel and a psychologist. Our focus is not just on healing but also on helping and offering hope. We know that being diagnosed with cancer is a life-changing event, and it takes a lot of adjustment to accept the emotional and physical realities of this disease. Our staff understands what you're going through and can offer compassion and resources to help. To us, it's important that healing isn't just centered on your disease site. Our cutting-edge cancer care is available close to home. Our medical staff have close ties to prominent hospitals and ongoing cancer research, and we bring those breakthrough advances to our regional centers to progress the level of care that is offered right here at home. Why Join Us? We are looking for talented and high-motivated individuals who demonstrate a natural desire to support the meaningful work of community oncologists and the patients we serve. Job Description: The Centralized Phone Scheduler facilitates excellent patient care by supporting and collaborating with clinic team. Desired/Required Qualifications: Education: Required High School Diploma or equivalent Specific skill & abilities: Required to successfully complete orientation program Preferred one year experience in an outpatient physician practice or healthcare setting Primary Duties and Responsibilities Answers phone calls related to scheduling or rescheduling appointments and tests. Communicates with in a caring and respectful manner. Perform administrative responsibilities including, but not limited to, scheduling routine follow-up and treatment appointments, managing external referrals and consults, handling no-shows, answering phone calls, and rescheduling patients on bump lists. May need to perform functions of role in clinic and patient facing based on need determined by management. Assume day-to-day accountability for the delivery of quality services through consistent application of policies, procedures, protocols, and standards. Collaborates with other care team members and anticipates their needs to ensure coordinated patient care. Utilizes and maintains patient electronic medical record Assists with ongoing quality improvement to provide efficient, cost-effective care. Engages in continuous education and training to maintain skills, knowledge, and competency to complete functions of role. All other duties as assigned.

AdvisaCare Home Health is currently accepting resumes for a full-time Intake/Insurance Coordinator (PAS) to join our team at our Grand Rapids location! This is Mon-Fri, 08:00-5:00 PM in office, with weekends in rotation from your home watching for referrals. The Intake /Insurance Coordinator (PAS) is responsible for ensuring that benefit information, initial authorization and patient liability are obtained prior to the clinical staff starting care. This position also includes initial scheduling of clinical staff, tracking orders and other pertinent documentation from physicians / providers / referral sources. Wellsky/Kinnser Agency Manager is the EMR platform, previous experience a plus but not required. Utilization of multiple Referral portals as well as eFax is required. Requirements QUALIFICATION REQUIREMENTS Knowledge of Medicare Knowledge of insurance websites such as CareCentrix, Availity, Priority, etc. Conscientious, with attention to detail Demonstrates patience, flexibility and cooperative attitude Effective verbal and written communication skills with others both internally and externally EDUCATION/EXPERIENCE High school diploma or GED Minimum of one (1) year insurance verification, insurance authorization or medical billing experience. Benefits Medical/dental/vision benefits are available on the 1st of the month following the 60th day of employment 401K Plan / PTO / paid holidays after 90 days Competitive Salary Work in a friendly, inclusive group of people who want to make a difference in the lives of our patients and their families. Join the AdvisaCare family and let's make a difference together!

At LifeStance Health, we strive to help individuals, families, and communities with their mental health needs. Everywhere. Every day. It's a lofty goal; we know. But we make it happen with the best team in mental healthcare. Thank you for taking the time to explore a career with us. As the fastest growing mental health practice group in the country, now is the perfect time to join our team! LifeStance Health Values Belonging: We cultivate a space where everyone can show up as their authentic self. Empathy: We seek out diverse perspectives and listen to learn without judgment. Courage: We are all accountable for doing the right thing - even when it's hard - because we know it's worth it. One Team: We realize our full potential when we work together towards our shared purpose. Benefits As a full-time employee of LifeStance Health, the following benefits are offered: medical, dental, vision, AD&D, short and long-term disability, and life insurance. Additional benefits include a 401k retirement savings with employer match, paid parental leave, paid time off, holiday pay and an Employee Assistance Program. Job Summary:The Practice Coordinator is responsible for managing the front office daily activities for their practice location, ensuring quality customer service to in-person and remote patients and clinicians. Compensation: $19.00 - $20.00/hour, plus quarterly bonus/incentive potential Location: 3950 Sparks Drive SE Suite 103 Grand Rapids, MI 49546Duties/Responsibilities:Operational Excellence: Create a positive work environment; be a culture carrier and support in-office clinician and staff engagement activities to promote LFST culture, engagement, and connection. Conduct schedule prep process for all patients to ensure all paperwork and documentation is complete, credit card on file is current, demographics are accurate, and patient chart is prepared. General office duties, cleanliness, and appeal, such as sorting office mail, scanning documents, e-faxes, shared office email and office upkeep, to ensure the practice is running smoothly and prepared for patients and clinicians. Communicate with peers, clinicians, and patients in ways that support patient care and clinician satisfaction. Patient Support: Provide exceptional customer service, responding quickly and appropriately to patient needs, and being prepared to manage potentially difficult or sensitive situations by following Crisis and De-escalation Processes. Manage front desk responsibilities including greeting and checking patients in/out in a courteous manner. Provide support to patients with requests via phone, email, and/or portal with payment/billing related questions, scheduling needs, release requests, miscellaneous inquires, etc. Manage queues within the phone system, ensuring calls are answered timely to ensure excellent customer service. Assist patients with telehealth access, Patient Portal issues, and other troubleshooting as needed. Handle any urgent requests; triage patient issues and resolution, i.e., direct to correct departments or escalate for assistance. Collect all in-person and telehealth co-payments and account balances at the time of service. Complete insurance eligibility verification and reach out to patients to resolve any issues. Clinician Support: Provide general clinician support - assist clinicians with administrative questions and/or duties such as sending letters, faxes, etc. Coordinate with clinicians pertaining to any additional patient questions. Support clinician schedules by auditing for appointment accuracy. Maintain a pleasant, secure, and motivational working environment in the Practice. Required Skills/Abilities: Ability to multitask and prioritize duties to support delivery of high-quality patient experience. Ability to work independently and as a team member. Strong communication skills, both written and verbal. Proficient in using Computer Software Applications (Microsoft Office & EMRs) Comfortable handling sensitive and confidential Information (HIPAA) Education and Experience: High School or equivalent required, associates/bachelor's degree, preferred. 1+ years of experience in healthcare operations, customer service, or similar role or setting preferred. Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, stand, bend, talk, and hear. The employee is frequently required to walk. The employee must be able to lift and/or move objects up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. LifeStance provides the compensation range and benefits that it in good faith believes it might pay and/or offer for this position. LifeStance reserves the right to ultimately pay more or less than the posted range and offer additional benefits and other compensation, depending on circumstances not related to an applicant's sex or other status protected by local, state, or federal law. #LI-BM1 LifeStance is an equal opportunity employer. We celebrate diversity and are fully committed to creating an inclusive work environment for all our employees. Learn more about Diversity, Equity and Inclusion at LifeStance.

Hours: 8 hour shift during the Hours of Operation: 7:00A-6:30P Mon-Thurs, 7:00A-5:30P Friday We have the great privilege of helping patients and families re-build their lives. It's extraordinarily meaningful work and the reason we greet the day with optimism and anticipation. When patients “Ask for Mary,” they experience a culture that has been sculpted for more than a century. Our hallmark is to carefully listen to patients and innovatively serve them. This is true of every employee, from support staff and leadership, to clinicians and care providers. Mary Free Bed is a not-for-profit, nationally accredited rehabilitation hospital serving thousands of children and adults each year through inpatient, outpatient, sub-acute rehabilitation, orthotics and prosthetics and home and community programs. With the most comprehensive rehabilitation services in Michigan and an exclusive focus on rehabilitation, Mary Free Bed physicians, nurses and therapists help our patients achieve outstanding clinical outcomes. The growing Mary Free Bed Network provides patients throughout the state with access to our unique standard of care Mission Statement Restoring hope and freedom through rehabilitation. Employment Value Proposition At Mary Free Bed, we take pride in our values-based culture: Focus on Patient Care. A selfless drive to serve and heal connects all MFB employees. Clinical Variety and Challenge. An inter-disciplinary approach and a top team of professionals create ever-changing opportunities and activities. Family Culture. We offer the stability of a large organization while nurturing the family/team atmosphere of a small organization. Trust in Each Other. Each employee knows that co-workers can be trusted to make the right decision for our family, patients, staff, and community. A Proud Tradition. Years of dedicated, quality service to our patients and community have yielded a reputation that fills our employees with pride. Summary Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk including appointment check-in and out, registration, authorization/verification of insurance(s), explanation of benefits; collection of co-pays, assistance with way finding, or other services or resources for a program specific multi-discipline department. Interact in a customer focused manner during referral processing. Provide office support for all Scheduling and Patient Financial Services staff. Work cooperatively with other departments and outpatient staff/leadership to assure financial reimbursement for outpatient services. Essential Job Responsibilities Greet, provide information, and respond to the needs of patients, families, staff, and other visitors at the check-in/out desk Accurately collect and analyze all required demographic, insurance/financial, and clinical data elements necessary to pre-register and register all types of patients Coordinate/schedule initial evaluation and subsequent patient appointments for multi-disciplines based on patient needs Manage calls from insurance/care managers to coordinate multi discipline care for patients Collect any expected charge for service provided and complete timely posting of cash collections, accepting and generating appropriate receipts for monies and credit card payments received; provide financial guidance to achieve a mutually acceptable resolution of the expected self-pay balance including options of payment and charity care Receive and properly respond to telephone, electronic, or face-to-face inquiries from patients or their legal representatives Perform all other appropriate activities as directed and as necessary to meet the patient's needs and to achieve expected departmental and organizational outcomes Provide various other responsibilities and clerical/therapist support as delegated by Manager Customer Service Responsibilities Demonstrate excellent customer service and standards of behaviors as well as encourages, coaches, and monitors the same in team members. This individual should consistently promote teamwork and direct communication with co-workers and deal discretely and sensitively with confidential information. Responsibilities in Quality Improvement Contribute by identifying problems and seeking solutions. Promote patient/family satisfaction where possible; participates in departmental efforts to monitor and report customer service. Essential Job Qualifications Minimum of the GED/Diploma, Associates degree preferred Computer experience with high accuracy level of data entry. Excellent telephone and customer service skills. Outstanding organizational, interpersonal, communication, and overall customer service skills. Ability to perform in a high paced environment with a positive attitude and interact with professional staff in an appropriate manner. Preferred Job Qualifications Bachelor's Degree in a health-related field Minimum 12-18 months' work experience in healthcare with scheduling and/or PFS related job duties. Working knowledge of ICD-10-CM and CPT coding classification systems. Knowledge of medical terminology and clinical rehabilitation. Physical Requirements for Essential Job Qualification Levels: None (No specific requirements) Occasionally (Less than 1/3) Frequently (1/3 to 2/3) Majority (More than 2/3) Remain in a stationary position: Majority Traverse or move around work location: None Use keyboard: Frequently Operate or use department specific equipment: None Ascend/Descend equipment or ladder: None Position self to accomplish the Essential Functions of the role: Frequently Receive and communicate information and ideas for understanding: Frequently Transport, position, and/or exert force: Up to 10 pounds: Occasionally Up to 25 pounds: Up to 50 pounds: Up to 75 pounds: More than 100 pounds: Other weight: Up to___ pounds: Other: None Compensation based on experience, starting from $19.50 The above statements are intended to describe the general nature and level of work being performed by employees in this classification. If you require a reasonable accommodation to perform the essential functions of this position, you must request accommodation in writing, within 182 days after you know or should know of the need for accommodation. Mary Free Bed is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, age, genetic information, veteran status, disability or other legally protected characteristic.

Salary: $17.00 to $22.00 Integrated Visiting Physician Solutions PC (IVPS) brings the doctors office to senior or elderly homes, who; otherwise cannot find the transportation to make an appointment with their PCP. In addition, we make visits to senior settings such as: assisted living facilities, group homes, and other senior community environments. Since our inception in 2014, we have grown from a mom and pops environment to a medium sized organization. However, our employees generally think of our company as their second family. You could learn more about our organization if you visit our website: ivpspc.com JOB DESCRIPTION Responsible for managing all referrals and reviewing all the provider schedules. Act as liaison between current customers and clinicians as it pertains to service issues. Provide office support and act as a resource for team members, medical staff and other professionals. Process customer referrals and schedule patients to receive home care visits from clinicians, matching customer needs with staff skill set; uses geographic scheduling to reduce drive time. Coordinate with clinicians to ensure visits are assigned, make necessary changes to schedule, and update clinician. Researches the issue and corrects the problem. Review and monitor daily schedules of patients and clinicians. Act as liaison between current customers and clinicians as it pertains to service issues, including schedule changes requested by customers. Maintain documentation of calls, outcomes of issues raised for administrative review and follow-up. May obtain per-authorization/authorization for ongoing services per payer requirements and communicate status of authorizations to the team. Participate in initiatives related to process improvements and enhancements. Provide exceptional customer service in resolving problems with access to services, complaints, etc. Perform other duties as assigned. JOB REQUIREMENT Associate degree or college coursework in business preferred. Requires high school diploma or GED. Requires computer proficiency, the ability to accurately type, and working knowledge of Microsoft Office Experience with Outlook preferred. Requires strong organization skills, and the ability to adapt rapidly to changing priorities and tasks. Requires strong problem-solving skills in order to organize the flow of work through the office in an effective manner. Requires previous Home Health Care experience or office/administrative support experience or the completion of a college degree JOB PAY AND BENEFITS Very competitive pay Friendly work environment EEO/ AA STATEMENT Integrated Visiting Physician Solutions, PC is an Equal Opportunity Employer, which includes providing equal opportunity for protected veterans and individuals with disabilities.

Looking for a career that makes you smile? We're seeking a Front Desk Coordinator to join our growing team. How you'll make us better: Greets and receives customers, determines nature of visit, and notifies appropriate team member(s). Welcomes visitors to the practice and provides information about clinic features Answers, screens, and routes incoming calls and takes messages as needed Checks-in and collects general information from patients on their first visit Verifies insurance information Notifies clinicians of patient arrival and readiness Makes appointments for returning patients as necessary Prints/reprints appointment reminders and school/work excuses May make changes to the patient schedule as necessary Coordinates payment arrangements or account resolution Receives, stores, and delivers shipments and mail Takes payments and posts to account Updates charts and patient information Drives internal marketing initiatives and fosters participation from everyone Your special skills: We're proud of our company culture and heritage of awesomeness. If you've got the following, you'll fit right in: Ability to communicate effectively verbally and in writing Ability to listen and understand information verbally and in writing Prerequisites for success: High School Diploma or equivalent required One (1) year of administrative experience preferred Bilingual a plus, but not required The Perks: In exchange for the dynamic contribution you'll bring to our team, we offer: Competitive salary Medical, dental, vision and life insurance Short and long-term disability coverage 401(k) plan 2 weeks paid time off in your first year + paid holidays Discounts on braces and clear aligners for you and your family members Why Smile Doctors? As the nation's leading Orthodontic Support Organization, Smile Doctors partners with local orthodontic practices to offer world-class patient care with hometown heart. We exist to love people first, straighten teeth second, and we work hard to maintain a people-first culture and cultivate a fun, encouraging environment. Smile Doctors offers every Team Member the opportunity to be a part of something bigger. We nurture both talents and strengths, building each person's abilities to help them find success in their career and beyond. As the fastest-growing organization of our kind in the industry, we're looking for passionate, innovative professionals who can join us in changing the way the world smiles. This is the perfect opportunity to grow with an expanding organization! Apply today!

Title: Patient Registration Specialist Hours: Fulltime (40 hours/week): Typical shifts fall between 8:00AM and 4:00PM, M-F Work Environment: Onsite About Us Orthopaedic Associates of Michigan (OAM) is proud to be West Michigan's most established orthopaedic practice. Our physicians and team members provide exceptional, individualized care for patients of all ages. As the most comprehensive independent provider of musculoskeletal care in the region, we provide total care from diagnosis, to treatment, to rehabilitation. As a patient at OAM, you will have access to our Specialized Surgeons, Physical and Occupational Therapists, Pool Therapy, onsite and cost effective MRI and X-ray services, and orthopaedic bracing, as well as our Bone Health Clinic, OAM Now Urgent Orthopaedic Care Clinic, and Surgery Center at MidTowne - all of which are committed to optimizing your outcome. Our teams work together to maximize and adjust your treatment quickly and easily, resulting in a smoother, faster recovery for you. From your neck to your toes, and from traumatic injuries to chronic conditions, you'll receive compassionate care that will get you back to living. Your goal is our goal - we will restore your health so you are functioning as fully as possible in the activities you love at home, work, and play. Position Summary As a Patient Registration Specialist at OAM, you will be responsible for ensuring that patients receive the best care from the very beginning. You will provide excellent customer service when greeting patients and collecting their information, making sure that their visit with us starts off smoothly. You will also be in charge of checking patients out after their visits, which includes scheduling return appointments. This Registration Specialist role requires that you have excellent communication skills, along with the ability to remain detail-oriented while multi-tasking. Essential Responsibilities Greet patients and visitors upon arrival and maintain a courteous and professional manner at all times. Collect patient information and ensure all necessary forms are completed and signed. Verify patient insurance. Assist patients in scheduling return appointments while remaining cognizant of the provider's scheduling preferences. Ensure that patients have all of the necessary information they need regarding follow up and future appointments prior to leaving the office. Assist patients in understanding their account activity as it relates to charges, insurance billing, reimbursement, and patient balances. Educate the patient regarding OAM Financial Policy. Collect any copayments, deductibles, and/or outstanding balances from patients. Accurately post payments and provide patients with receipts. Enter charges from the fee ticket by assigning the appropriate ICD-9 and CPT numeric codes based upon the provider descriptions. Identify and services and/or procedures that require modifiers and post accordingly. Verify that all patient encounters are accounted for and posted to the appropriate patient account. Consult with clinical staff or provider regarding any charge/coding questions. Reconcile posting activity at end of day. Ensure security of change fund and daily deposit are in accordance with operating procedure. Research and correct any posting errors. Report cash shortages to supervisor. Answer and transfer phone calls. Answer patient questions as needed. Reach out to appropriate OAM personnel to assist with any questions that require further follow up. Address and respond to all complaints in a timely manner. Maintain the strictest confidentiality by following HIPAA and OAM guidelines and procedures. Project a professional image by adhering to OAM's uniform policy and maintaining personal grooming. Maintain an organized and clean work space. Other duties as assigned by management. Required & Preferred Qualifications Education, Training, and Experience: Required: 1+ years of experience working in a healthcare setting. Minimum typing speed of 45 works/minute. High School Diploma/GED. Reliable transportation as this is a float role. Preferred: 2+ years of experience with medical office check in and check out functions; including insurance billing and self-pay collections, preferably in a multi-specialty group practice. Experience with patient accounting software. Specific Skills, Knowledge, and Abilities: Exceptional customer service skills. Great problem solving and critical thinking skills. Knowledge of HIPAA guidelines and requirements. Knowledge of third party payer requirements. Knowledge of Federal and State billing regulations and guidelines. Strong written and verbal communication skills. Ability to multi-task while remaining very detail-oriented. Highly organized and self-motivated. Must be computer savvy and proficient in MS Office. Motor, Sensory, and Physical Requirements: Ability to sit for long periods of time. Some bending, stooping, lifting, and reaching required. Ability to lift up to 50 pounds (on rare occasions). Manual dexterity required to operate modern office equipment. Must have normal or correctible range of hearing, speech, and eyesight.

Hear Michigan Centers, part of AudioNova 400 S. State St. Suite 400 Zeeland, MI 49464 Current pay: $17.00-19.00 an hour + Sales Incentive Program! Clinic Hours: Monday-Friday 8:30am-5:00pm What We Offer: * 401K with a Company Match * Medical, Dental, Vision Coverage * FREE hearing aids to all employees and discounts for qualified family members * PTO and Holiday Time * No Nights or Weekends! * Legal Shield and Identity Theft Protection * 1 Floating Holiday per year Job Description: The Hearing Care Coordinator (HCC) works closely with the clinical staff to ensure patients are provided with quality care and service. By partnering with the Hearing Care Professionals onsite, the HCC provides support to referring physicians and patients. The HCC will schedule appointments, verify insurance benefits and details, and assist with support needs within the clinic. Be sure to click 'Take Assessment' during the application process to complete your HireVue Digital Interview. These links will also be sent to your email and phone. Please note that your application cannot be considered without completing this assessment. This is your opportunity to shine and advance your application quickly and effortlessly! You'll also gain an exclusive look at the Hearing Care Coordinator role and discover what makes AudioNova such an exceptional place to grow, belong, and make a meaningful impact. Congratulations on taking the first step toward joining the AudioNova team! As a Hearing Care Coordinator, you will: * Greet patients with a positive and professional attitude * Place outbound calls to current and former patients for the purpose of scheduling follow-up hearing tests and consultations and weekly evaluations for the clinic * Collect patient intake forms and maintain patient files/notes * Schedule/Confirm patient appointments * Complete benefit checks and authorization for each patients' insurance * Provide first level support to patients, answer questions, check patients in/out, and collect and process payments * Process repairs under the direct supervision of a licensed Hearing Care Professional * Prepare bank deposits and submit daily reports to finance * General sales knowledge for accessories and any patient support * Process patient orders, receive all orders and verify pick up, input information into system * Clean and maintain equipment and instruments * Submit equipment and facility requests * General office duties, including cleaning * Manage inventory, order/monitor stock, and submit supply orders as needed * Assist with event planning and logistics for at least 1 community outreach event per month Education: * High School Diploma or equivalent * Associates degree, preferred Industry/Product Knowledge Required: * Prior experience/knowledge with hearing aids is a plus Skills/Abilities: * Professional verbal and written communication * Strong relationship building skills with patients, physicians, clinical staff * Experience with Microsoft Office and Outlook * Knowledge of HIPAA regulations * EMR/EHR experience a plus Work Experience: * 2+ years in a health care environment is preferred * Previous customer service experience is required We love to work with great people and strongly believe that a diverse team makes us better. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of race, color, creed/religion, sex, sexual orientation, marital status, age, mental or physical disability. We thank all applicants in advance; however, only individuals selected for an interview will be contacted. All applications will be kept confidential. Sonova is an equal opportunity employer. Applicants who require reasonable accommodation to complete the application and/or interview process should notify the Director, Human Resources. #INDPCC Sonova is an equal opportunity employer. We team up. We grow talent. We collaborate with people of diverse backgrounds to win with the best team in the market place. We guarantee every person equal treatment in regard to employment and opportunity for employment, regardless of a candidate's ethnic or national origin, religion, sexual orientation or marital status, gender, genetic identity, age, disability or any other legally protected status.

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location Bronson Cancer Center - Kalamazoo Title Medical Secretary II (Infusion Scheduler) - Bronson Cancer Center - Full Time 80 Hours Per Pay Period - Kalamazoo The Medical Secretary II completes surgery scheduling of patients for physicians in the practice. Obtains necessary insurance authorizations for surgical cases. Provides codes for surgical cases for insurance authorization. Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing and/or simple surgical cases (e.g. Obstetrics and Gynecology), validating documentation with correct dates of service and confirming selection of appropriate billing codes. The Medical Secretary II completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. Chemotherapy Infusion Scheduler: The infusion scheduler performs chemotherapy scheduling at the Bronson Cancer Center - Kalamazoo for Oncology and Hematology patients. These activities include scheduling complex oncology appointments including Labs, Physician/APP office visits, chemotherapy, injections, therapeutic phlebotomies, and diagnostic procedures. Makes schedule changes as they may occur on patient schedules or provider schedules. Ensures an accurate and safe schedule for the Cancer Center infusion room and manages schedules for radiation and gynecology oncology treatment patients from outside referrals. The Infusion scheduler works closely with the providers, nursing staff, and other care team members to schedule accurate and safe treatments for the patient. They would communicate with patients continuously with appointment updates. They would handle phone calls regarding patient appointments. They would confirm treatments have an authorization prior to scheduling treatment appointments. Trauma: The Medical Secretary II provides clinical and clerical support to 8 Physician's & 5 Advanced Practice Providers. Completes required forms or letters as necessary. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required 6-12 months coding experience in a health care setting preferred CPC preferred For Trauma only: Medical Assisting Certificate Required * Must have working knowledge of ICD-9 and CPT coding with emphasis on area of specialty working in * Strong medical terminology * Ability to utilize word processing, spreadsheet, presentation programs, databases, and other software relevant to the job * Requires excellent communication skills and positive customer relations orientation * Must have excellent communication skills (orally, face to face and/or by telephone, and in writing) and a positive customer relations orientation * Must be able to work independently and demonstrate effective problem-solving Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 70 and 90 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Surgery Scheduling o Perform surgery scheduling of patients for physicians in the practice with appropriate surgery department and block appropriate time in office. o Obtain insurance authorizations for surgical cases. o Obtain necessary documents and/or testing for patients. o Coordinate surgery scheduling with other physicians. o Communicate surgery date and time with patients and physicians. * Professional Billing o Reviews work queues and/or posts charges into Practice Management System for provider hospital and office billing, and/or simple surgery cases, validating documentation with correct dates of service and confirming selection of appropriate billing codes. o Run reports (e.g., Charge Summary) as necessary for physician review and CBO. * Maintain necessary spreadsheets tracking authorizations and surgical case/procedures. * Relays messages to providers. * General clerical duties including internal/external correspondence and answering telephones. * Completes required forms or letters as necessary. For Trauma only: * Assists with scheduling of meetings (documentation of minutes), depositions, rep visits, ect. * Responsible for patient clinic * Scheduling of patient appointments, assisting with FMLA paperwork, prescription refills and follow up care * Responsible for call calendars within practice and Bronson Call systems Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 8553 Chemotherapy (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!