Mental Health Administrator 6 - Assistant Superintendent (PN 20042925)
Columbus, OH
Mental Health Administrator 6 - Assistant Superintendent (PN 20042925) (2500083V) Organization: Developmental Disabilities - Central OfficeAgency Contact Name and Information: Erica Darthard; **************************** Unposting Date: Jan 5, 2026, 4:59:00 AMWork Location: Columbus Developmental Center 1601 West Broad Street Columbus 43222-1087Primary Location: United States of America-OHIO-Franklin County-Columbus Compensation: $45.45 per/hour Schedule: Full-time Work Hours: 8:00 AM - 5:00 PMClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Mental HealthTechnical Skills: Executive LeadershipProfessional Skills: Teamwork Agency OverviewJoin our team at the Columbus Developmental Center!Accepting applications for the Mental Health Administrator 6 (Assistant Superintendent) Who Are We?The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support: Inclusion Partnership RespectJob DescriptionUnder the direction of the Superintendent, the Assistant Superintendent serves as a senior leader at the Developmental Center, providing strategic vision, clinical oversight, and executive-level direction to ensure the delivery of person-centered, trauma-informed, and developmentally appropriate supports across all programs.What You'll Do:Leadership & Strategic PlanningLead strategic planning and continuous improvement efforts for adult services, aligning operations with current regulatory requirements (ICF/IID, CMS, DODD) and evidence-based practices.Maintain a regular and visible presence on residential units to assess program implementation, model trauma-informed practices, and reinforce a culture of dignity, safety, and positive behavior support.Lead efforts in onboarding, retaining, mentoring, and ongoing development for programmatic staff, emphasizing performance excellence, accountability, person-centered thinking, and compliance with best practices and regulatory mandates. Act as a key communication conduit between programmatic staff and executive leadership to ensure clarity of expectations, transparency of decisions, and follow-through on initiatives and directives.Serve in place of the Superintendent as needed to ensure continuity of leadership and operational stability.Program Oversight & Fiscal ManagementProvide executive oversight of programs including Programming, Psychology, Social Work, and Recreation Therapy.Monitor service integration into daily routines to ensure all services contribute to positive outcomes and regulatory compliance.Facilitate cross-departmental collaboration to ensure interdisciplinary coordination of clinical, behavioral, medical, and habilitative services that meet the holistic needs of individuals served.Assist with budget preparation and monitor fiscal operations to ensure duties are completed accurately and timely.Quality Assurance & Risk MitigationDirect and support quality assurance and risk mitigation activities, including the review and high-level analysis of Major Unusual Incidents (MUIs) and Unusual Incidents (UIs) to identify systemic trends and inform service improvements.Participate in investigations and audits to ensure timely resolution and regulatory compliance.Oversee the development, implementation, and review of Individual Support Plans (ISPs) and Habilitation Plans in coordination with the Program Director, Assistant Program Director, Qualified Intellectual Disabilities Professionals (QIDPs), and interdisciplinary teams, ensuring person-centered goals, trauma-informed supports, and individualized skill-building interventions are consistently embedded and actively promoted throughout all operations.Perform other duties as assigned. Knowledge of:State and federal regulations governing ICF/IID facilities (e; g., DODD, CMS, Medicaid) HR functions Scheduling for large organization Person-centered and trauma-informed treatment models Developmental disabilities, behavioral supports, and interdisciplinary care Budget development, policy implementation, and performance management Skill in:Strategic leadership and program planning Staff supervision, training, and development Conflict resolution, communication, and team collaboration Quality improvement and data-driven decision making Ability to:Interpret and apply regulatory guidelines and clinical best practices Promote safety, dignity, and respect in all service environments Drive accountability, performance excellence, and cultural alignment Foster effective communication between departments and leadership What's in it for you:At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:Medical CoverageQuality, affordable, and competitive medical benefits are offered through the available Ohio Med plans. Dental, Vision and Basic Life InsuranceDental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.Time Away From Work and Work/Life BalancePaid time off, including vacation, personal, and sick leave 11 paid holidays per year Childbirth/Adoption leave Employee Development FundsThe State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.Ohio Public Employees Retirement SystemOPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.Deferred CompensationThe Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information. Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to a disability, please contact the ADA Coordinator, Terry Penn, at ************ or by email at ********************************** Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsFor all “programmatic” positions, completion of undergraduate core program in mental health & developmental disabilities technology, or social work or comparable field (e.g., child & family services), special education, psychology or rehabilitation or 24 mos. exp. in assessing consumers'/residents' needs & abilities as part of interdisciplinary team & in development of habilitation/treatment plans or programs for persons who are mentally ill or developmentally disabled; 12 mos. trg. or 12 mos. exp. in federal & state regulations governing care, custody, treatment, programming & environment of consumers/residents in state facilities & serviced by community programs; 6 mos. trg. in budgeting & spending or 6 mos. exp. determining budget & spending for operational unit or program of agency or firm. For all “administrative staff” positions, completion of undergraduate core program in business administration/management sciences or 12 mos. exp. in program & policy development for operational unit or program of firm or agency & monitoring implementation; 12 mos. trg. in budgeting & spending or 12 mos. exp. determining budgetary needs & spending for operational unit or program of agency or firm. In addition to one of preceding categories (i.e., programmatic positions or administrative staff), 6 mos. trg. in manpower planning or 6 mos. exp. scheduling personnel for adequate coverage & making staff projections; 3 mos. trg. in employee training & development or 3 mos. exp. writing training materials or conducting training. -Or 6 mos. exp. as Mental Health Administrator 5, 65225. -Or equivalent of Minimum Class Qualifications for Employment noted above. Job Skills: Mental HealthSupplemental InformationHourly wage will be paid at step 1, unless otherwise specified by collective bargaining agreement or rules outlined in the ORC/OAC.The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment. No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications.Requires travel throughout State of Ohio & may require overnight stay. Must be willing & able to secure a Driver License OR supply your own transportation.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyCritical Care Medic
Columbus, OH
Full-time Description PARAMEDIC II
PARTNERS FOR LIFE. Partners - not employees. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of
Servant
Leadership
, our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits.
Join our journey - we are going places and you are an integral part of that future.
Summary
Provides advanced life support in a prompt, resourceful, and efficient manner to all patients transported by MedFlight regardless of the mode of transport. Collaborates with Nurse in compliance with established protocol and regulatory requirements to provide support services and transport. Responsible for maintaining compliance with CAMTS requirements and all associated documentation. Actively participates in external education / marketing initiatives in order to protect and maintain MedFlight's market base.
Competitive Pay and Benefits with the following Shift Differentials
Monday-Thursday: 7:00 p.m. - 7:00 a.m. $2.00 per hour
Friday, Saturday & Sunday: 7:00 p.m. - 7:00 a.m. $3.00 per hour
Saturday & Sunday: 7:00 a.m. - 7:00 p.m. $2.00 per hour
Minimum Qualifications
Certifications and licensures required upon hire and throughout employment:
Current Ohio certification as a Paramedic. (Additional state licensures may be required depending on the location of the MedFlight Region).
Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS).
Valid Driver's License and maintenance of an acceptable driving record as determined by insurance carrier for coverage.
Training required upon successful completion of orientation, and annually throughout employment:
Emergency Vehicle Operations Course (EVOC)
Rotor Wing Safety (if in the RW Division)
Certifications required within six (6) months of hire and throughout employment:
Pediatric Advanced Life Support (PALS)
Advanced Stroke Life Support (ASLS)
Certifications required within twelve (12) months of hire and throughout employment:
International Trauma Life Support (ITLS)
PHTLS and TNCC also accepted trauma certifications
Neonatal Resuscitation Program (NRP)
Certifications required within twenty-four (24) months of hire and throughout employment:
Advanced Practice Certification: FP-C, CCP-C
Paramedics must maintain all other licensures as deemed necessary by management.
Three (3) years active experience as Paramedic in an active EMS Department and/or Paramedic role.
Advanced airway management skills strongly desired.
Work requires comprehensive knowledge of emergency transportation procedures and a thorough understanding of their application in the medical transportation environment.
Work requires the skills necessary to quickly and safely transport patient using available resources, prioritize requests, and assists with patient care as directed. Work requires the skills necessary to assess and prioritize patient needs, formulate treatment plans, and alter treatment as necessary.
Manages and copes effectively with stress related to the care of patients, families, and unpredictable situations within various care settings.
Work requires interpersonal skills necessary to interact effectively with internal and external personnel in stressful situations and to act as a representative of MedCare to the public.
Must be able to sit driving for long periods of time.
Must demonstrate alertness at all times.
Ability to assist in the loading and unloading of patients, on cots, up to 300+lbs. Pulling and pushing the cot in and out of the mode of transportation of the patient, maintaining the cot in a horizontal position.
Performs work exposed to heat, wind, rain, altitudes and in rough terrain such as hills, in ice/snow, climb fences, etc.
Exposure to infectious diseases and chemical contaminants. May be exposed to hazards involved with exposure to aircraft and mobile vehicles. May be exposed to bruises, superficial lacerations, back, ankle or muscle strain and/or needle punctures while on duty.
Required to bend, stoop and carry equipment over rough terrain without any limitations in range of motion and use proper body mechanics.
Must be able to withstand high amounts of stress in uncontrolled environments.
Must maintain competency on assigned and alternate modes of transport.
MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job.
It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job.
Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time.
This job description is not an employment agreement or contract.
Patient Services Representative
Columbus, OH
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Patient Services Representative
Location: Easton, OH (with occasional support at nearby clinics)
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative, you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
What You'll Do:
Greet patients warmly and check them in using our Electronic Health Record (EHR) system
Coordinate and order sleep study devices and upload reports into the system
Review upcoming schedules to confirm insurance and patient documentation are complete
Schedule appointments and manage patient flow for a smooth clinic experience
Answer incoming calls and provide overflow support to the call center as needed
Open and close the clinic following established protocols
Ensure proper documentation, process payments, and support daily clinic operations
Order medical supplies and pharmaceuticals as needed
Room patients
Safety and sanitation of clinic
What You Bring:
Previous experience in a medical or healthcare setting preferred
Strong time management skills and the ability to multitask effectively
Experience working with performance-based goals or metrics
A customer-first mindset and excellent communication skills
Tech-savvy with experience in Microsoft Office and Electronic Health Records
High attention to detail and accuracy
A problem-solver who thrives in a fast-paced environment
A positive, team-oriented attitude and strong work ethic
Valid driver license
Why Choose ADVENT:
16+ days PTO (prorated first year) + paid holidays
Health, dental, and vision coverage with employer-paid HRA
401k match & life insurance
A culture that values solutions and encourages growth
This is a 32-40 hour full time flex position
Schedule:
Monday & Wednesday: 8am-4:30pm
Tuesday & Thursday: 8am-5:30pm
Friday: 8am-2:30pm
Explore more at ADVENT Careers
Salary Description $16.28 - $20.35 per hour
Mental Health Administrator 6 - Assistant Superintendent (PN 20042925)
Columbus, OH
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.
Under the direction of the Superintendent, the Assistant Superintendent serves as a senior leader at the Developmental Center, providing strategic vision, clinical oversight, and executive-level direction to ensure the delivery of person-centered, trauma-informed, and developmentally appropriate supports across all programs.
What You'll Do:
Leadership & Strategic Planning
Lead strategic planning and continuous improvement efforts for adult services, aligning operations with current regulatory requirements (ICF/IID, CMS, DODD) and evidence-based practices.
Maintain a regular and visible presence on residential units to assess program implementation, model trauma-informed practices, and reinforce a culture of dignity, safety, and positive behavior support.
Lead efforts in onboarding, retaining, mentoring, and ongoing development for programmatic staff, emphasizing performance excellence, accountability, person-centered thinking, and compliance with best practices and regulatory mandates.
Act as a key communication conduit between programmatic staff and executive leadership to ensure clarity of expectations, transparency of decisions, and follow-through on initiatives and directives.
Serve in place of the Superintendent as needed to ensure continuity of leadership and operational stability.
Program Oversight & Fiscal Management
Provide executive oversight of programs including Programming, Psychology, Social Work, and Recreation Therapy.
Monitor service integration into daily routines to ensure all services contribute to positive outcomes and regulatory compliance.
Facilitate cross-departmental collaboration to ensure interdisciplinary coordination of clinical, behavioral, medical, and habilitative services that meet the holistic needs of individuals served.
Assist with budget preparation and monitor fiscal operations to ensure duties are completed accurately and timely.
Quality Assurance & Risk Mitigation
Direct and support quality assurance and risk mitigation activities, including the review and high-level analysis of Major Unusual Incidents (MUIs) and Unusual Incidents (UIs) to identify systemic trends and inform service improvements.
Participate in investigations and audits to ensure timely resolution and regulatory compliance.
Oversee the development, implementation, and review of Individual Support Plans (ISPs) and Habilitation Plans in coordination with the Program Director, Assistant Program Director, Qualified Intellectual Disabilities Professionals (QIDPs), and interdisciplinary teams, ensuring person-centered goals, trauma-informed supports, and individualized skill-building interventions are consistently embedded and actively promoted throughout all operations.
Perform other duties as assigned.
Knowledge of:
State and federal regulations governing ICF/IID facilities (e; g., DODD, CMS, Medicaid)
HR functions
Scheduling for large organization
Person-centered and trauma-informed treatment models
Developmental disabilities, behavioral supports, and interdisciplinary care
Budget development, policy implementation, and performance management
Skill in:
Strategic leadership and program planning
Staff supervision, training, and development
Conflict resolution, communication, and team collaboration
Quality improvement and data-driven decision making
Ability to:
Interpret and apply regulatory guidelines and clinical best practices
Promote safety, dignity, and respect in all service environments
Drive accountability, performance excellence, and cultural alignment
Foster effective communication between departments and leadership
What's in it for you:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
Dental, Vision and Basic Life Insurance
Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.
Time Away From Work and Work/Life Balance
Paid time off, including vacation, personal, and sick leave
11 paid holidays per year
Childbirth/Adoption leave
Employee Development Funds
The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
Ohio Public Employees Retirement System
OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.
Deferred Compensation
The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.
Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to a disability, please contact the ADA Coordinator, Terry Penn, at ************ or by email at **********************************
Ohio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.
Join our team at the Columbus Developmental Center!
Accepting applications for the Mental Health Administrator 6 (Assistant Superintendent)
Who Are We?
The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.
Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support:
Inclusion
Partnership
Respect
For all “programmatic” positions, completion of undergraduate core program in mental health & developmental disabilities technology, or social work or comparable field (e.g., child & family services), special education, psychology or rehabilitation or 24 mos. exp. in assessing consumers'/residents' needs & abilities as part of interdisciplinary team & in development of habilitation/treatment plans or programs for persons who are mentally ill or developmentally disabled; 12 mos. trg. or 12 mos. exp. in federal & state regulations governing care, custody, treatment, programming & environment of consumers/residents in state facilities & serviced by community programs; 6 mos. trg. in budgeting & spending or 6 mos. exp. determining budget & spending for operational unit or program of agency or firm. For all “administrative staff” positions, completion of undergraduate core program in business administration/management sciences or 12 mos. exp. in program & policy development for operational unit or program of firm or agency & monitoring implementation; 12 mos. trg. in budgeting & spending or 12 mos. exp. determining budgetary needs & spending for operational unit or program of agency or firm. In addition to one of preceding categories (i.e., programmatic positions or administrative staff), 6 mos. trg. in manpower planning or 6 mos. exp. scheduling personnel for adequate coverage & making staff projections; 3 mos. trg. in employee training & development or 3 mos. exp. writing training materials or conducting training.
-Or 6 mos. exp. as Mental Health Administrator 5, 65225.
-Or equivalent of Minimum Class Qualifications for Employment noted above.
Job Skills: Mental Health
The State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Hourly wage will be paid at step 1, unless otherwise specified by collective bargaining agreement or rules outlined in the ORC/OAC.
The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.
The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment.
No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications.
Requires travel throughout State of Ohio & may require overnight stay. Must be willing & able to secure a Driver License OR supply your own transportation.
Auto-ApplyPatient Services Representative I
Columbus, OH
Columbus Arthritis Center is one of the largest Rheumatology practices in Ohio, and we are expanding to the East side of Columbus.
Our mission is to provide exceptional and compassionate healthcare to every patient we can. We are dedicated to creating a welcoming environment where patients are respected and supported in their healthcare journey.
We are also dedicated to fostering an environment where each employee is valued, empowered, and encouraged to grow personally and professionally. Every employee is valued and considered an integral part of our success.
Columbus Arthritis Center is looking for a full-time Medical Receptionist to join our Patient Services Team. This is a Monday - Friday, daytime position. This position is responsible for patient scheduling/re-scheduling, facilitating patient flow by notifying providers of patients' arrival, and greeting all patients and visitors to the Practice.
Core Values and Objectives
Attendance & Punctuality
Reliability/Dependability
Communication Skills
Judgment & Decision-Making
Initiative & Flexibility
Cooperation & Teamwork
Competencies
Knowledge of position
Quality of work
Customer Service
Positive attitude and professionalism
To perform this job successfully, an individual must be able to perform each essential function satisfactorily. The functions listed below represent the required knowledge, skill, and/or ability. Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.
Essential Functions
Greets and assists patients and visitors in a courteous and professional manner
Provides friendly, compassionate, and patient-centered customer service
Schedules patient appointments accurately and efficiently utilizing the NextGen system
Verifies and ensures completeness of patient registration documentation
Verifies and enters patient demographic information into the NextGen system
Notifies clinical staff of patient arrivals
Collects payments from patients, post amounts, and balance drawer at the end of the day
Open and close the office and all duties associated with that function
Respect patients' right to privacy and confidentiality (HIPAA). Communicate effectively through verbal and written interactions so that the receiver understands the information
Ability to follow Physician's orders (oral and written)
Provides friendly, compassionate, and patient-centered customer service
Addresses patient inquiries, concerns, and needs with empathy and compassion
Communicate cordially with other staff to ensure efforts are coordinated and a high-quality service is provided
Show appropriate compassion through communication. Ability to speak clearly and concisely
Reports for work on time
Adhere to the established work hours and break times
Relocate up to 25 lbs.
Write with a pen or pencil
Key/type (i.e., use a computer)
Maintain an orderly and professional working atmosphere
Abide by Columbus Arthritis Center policies
Physical Demands/Working Conditions
Associate will be required to work for extended periods at a computer
Associate will be sitting and or standing for prolonged periods of time
Other Duties
This job description is not all-inclusive regarding the activities, tasks, duties, or responsibilities required of the associate in this job. Tasks, duties, and responsibilities may change at any time, with or without notice.
Patient Service Representative
Dublin, OH
At a Glance
Hiring Classes: Next hiring classes scheduled for November 2025+
Starting Pay: $18+ per hour
Schedule: Full time position, 40 hours/week, Monday - Friday, no weekends
Available Shifts: 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm
Shift Differential: +$0.50 per hour (11:00am-8:30pm EST); +$1.50 per hour (12:00pm-10:00pm EST)
Who We Are
Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost-we call ourselves Healthcare Warriors .
With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply-even if you don't meet every requirement.
The Impact You'll Make
As a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.
Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it's helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives.
Learn more by watching the “What it means to Warrior with us” video, here!
What Success Looks Like
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner.
Show empathy and support to members during difficult healthcare situations.
Provide clear guidance on healthcare plans, billing, and provider options.
Advocate for members by coordinating with providers and insurers to remove barriers to care.
Work collaboratively with internal teams to ensure accurate and seamless service.
Meet performance goals while continuously learning and developing expertise in healthcare navigation.
All other duties as assigned.
What You'll Bring
Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus!
Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.
Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges.
Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently.
Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health's policies, values and ethics, and protect the sensitive data entrusted to us.
Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry.
Why Join Us?
Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience - solving real problems, providing clarity, and ensuring they get the care they need when they need it.
Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team.
Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events.
Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule - provided you have a home environment suitable for remote work. *(manager approval is required)
Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance.
--
#LI-ONSITE
Ready to Make an Impact?
If you're looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that's redefining healthcare navigation.
What's in it for you
Compensation: Competitive base and incentive compensation
Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
Auto-ApplyEnvironment, Safety & Health Intern (Summer 2026)
Columbus, OH
For brilliant minds in science, technology, engineering and business operations, Battelle is the place to do the greatest good by solving humanity's most pressing challenges and creating a safer, healthier and more secure world. At Battelle, interns and co-ops make an impact through hands-on learning and exciting and challenging projects. Our interns are an integral part of the teams they support and will feel like they are a true, valued team member. We recognize and appreciate the value and contributions of individuals from a wide range of backgrounds and experiences and welcome all qualified individuals to apply.
A brighter future is possible with
you
.
Job Summary
We are currently seeking an
Environment, Safety & Health Intern
for Summer Semester 2026.
This position is located 100% on-site in
Columbus, Ohio.
The application deadline is November 10, 2025 or until filled.
Responsibilities
Intern activities may include some or all of the following:
Update and develop content for ES&H training modules with support from and interface with ES&H Technical Trainer.
Conduct inspections and industrial hygiene assessments, supporting emergency exercises or planning, updating chemical inventories
Support environmental protection and sustainability program initiatives
Participate in safety reviews of proposed research projects
Participate in compliance inspections of laboratory and facility operations.
Assist ES&H professional staff in the development of departmental policies, plans and procedures.
Support the development and implementation of environmental and/or industrial hygiene sampling plans.
Participate in ES&H programmatic audits.
Provide input into ES&H-related technical reports.
Participate in technical briefings to internal project teams.
Contribute to the ES&H continual improvement program.
Key Qualifications
Must be currently pursuing bachelor's or master's degree in an ES&H-related field with at least 18 months of undergraduate coursework completed.
Related work experience (paid or unpaid) is preferred.
Solid verbal and written communication skills.
Able to work independently and as part of a team.
A positive attitude and willingness to take on technical challenges.
Working knowledge of Microsoft Office software including Word, Excel, Access, and PowerPoint.
Ability to wear a respirator/required PPE to enter laboratories and participate in projects as needed
Must be available to work 40 hours/week.
Applicants for this position must be a U.S. Person, as defined by U.S. export control laws.
Preparing You for Career Success
The Battelle intern and co-op program is a great way to increase experience both on a team and as an independent contributor. Ninety-eight percent of internship survey respondents said they felt better prepared to enter the workforce after their Battelle internship and 100% said they were treated with respect by their colleagues.
You will have the opportunity to thrive in a culture that inspires you to:
Apply your talent to challenging and meaningful projects
Pursue ideas in scientific and technological discovery
Partner with world-class experts in a collaborative environment
Become the next generation of scientific leaders and business professionals
Are you ready to help solve the most important challenges of today and tomorrow?
If so, we are ready to support you with:
Flexible work schedules: Most teams follow a flexible, compressed work schedule that allows for every other Friday off
Enjoy enhanced work flexibility, including a hybrid arrangement: You have options for where and when you work. Our Together with Flexibility model allows you to work 60% in-office and 40% remote, with Monday and Tuesday as common in-office days, dependent on team and position needs.
Employee Resource Groups that help cultivate an inclusive and welcoming community
Social and professional networking events with Battelle Senior Leadership and your colleagues
Opportunities for philanthropic involvement to give back and make an impact in the community
Vaccinations & Safety Protocols
Battelle may require employees, based on job duties, work location, and/or its clients' requirements to follow certain safety protocols and to be vaccinated against a variety of viruses, bacteria, and diseases as a condition of employment and continued employment and to provide documentation that they are fully vaccinated. If applicable, Battelle will provide reasonable accommodations based on a qualified disability or medical condition through the Americans with Disabilities Act or the Rehabilitation Act or for a sincerely held religious belief under Title VII of the Civil Rights Act of 1964 (and related state laws).
Battelle is an equal opportunity employer. We provide employment and opportunities for advancement, compensation, training, and growth according to individual merit, without regard to race, color, religion, sex (including pregnancy), national origin, sexual orientation, gender identity or expression, marital status, age, genetic information, disability, veteran-status veteran or military status, or any other characteristic protected under applicable Federal, state, or local law. Our goal is for each staff member to have the opportunity to grow to the limits of their abilities and to achieve personal and organizational objectives. We will support positive programs for equal treatment of all staff and full utilization of all qualified employees at all levels within Battelle.
The above statements are intended to describe the nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, activities and skills required of staff members. No statement herein is intended to imply any authorities to commit Battelle unless special written permission is granted by Battelle's Legal Department.
For more information about our other openings, please visit ************************
Mortgage Mailroom Administrator, Home Lending
Columbus, OH
About Upstart
Upstart is the leading AI lending marketplace partnering with banks and credit unions to expand access to affordable credit. By leveraging Upstart's AI marketplace, Upstart-powered banks and credit unions can have higher approval rates and lower loss rates across races, ages, and genders, while simultaneously delivering the exceptional digital-first lending experience their customers demand. More than 80% of borrowers are approved instantly, with zero documentation to upload.
Upstart is a digital-first company, which means that most Upstarters live and work anywhere in the United States. However, we also have offices in San Mateo, California; Columbus, Ohio; Austin, Texas; and New York City, NY (opening Summer 2026).
Most Upstarters join us because they connect with our mission of enabling access to effortless credit based on true risk. If you are energized by the impact you can make at Upstart, we'd love to hear from you!
The Team:
Upstart's Mortgage Mailroom team is dedicated to supporting the efficient handling and review of mortgage documents and loan sales. The team ensures the timely and accurate management of documents and files for investor review, contributing to the smooth operation of loan sales and compliance with investor guidelines. This role is essential to maintaining a lean, scalable workflow in our growing mortgage operations.
As the Mortgage Mailroom Administrator at Upstart, you will be responsible for managing mail, reviewing closed loans and preparing mortgage documents for loan sales.
How you'll make an impact
Sort and organize incoming and outgoing mortgage documents to ensure timely processing and routing.
Scan and digitize paper files, uploading them to the appropriate document management system.
Validate loan files for accuracy and completeness, cross-checking compliance with investor guidelines before submission for loan sale.
Communicate discrepancies to loan processing and underwriting teams, ensuring issues are resolved in a timely manner.
Securely archive physical copies of documents, ensuring compliance with document retention policies.
Manage both mailroom tasks and loan review duties, allocating 60% of your time to mailroom operations and 40% to loan review, adjusting based on operational demands.
Minimum Qualifications
1+ years of experience in mortgage loan processing or administrative support roles in a highly regulated industry.
Strong attention to detail and ability to maintain high levels of accuracy in document handling.
Familiarity with mortgage compliance guidelines and investor requirements.
Preferred Qualifications
Experience with mortgage loan sales and reviewing loan files for investor submission.
Strong organizational skills and the ability to handle multiple tasks simultaneously.
Ability to work independently and manage time efficiently in a fast-paced environment.
High school diploma or equivalent work experience.
Position location In-Office requirements This role is available in the following locations: Columbus, Ohio. The position requires you to work in the office Monday through Friday 9-5:30pm ET.
Time zone requirements The team operates on the East/West coast time zones.
Travel requirements As a digital first company, the majority of your work can be accomplished remotely. The majority of our employees can live and work anywhere in the U.S but are encouraged to to still spend high quality time in-person collaborating via regular onsites. The in-person sessions' cadence varies depending on the team and role; most teams meet once or twice per quarter for 2-4 consecutive days at a time.
What you'll love:
Competitive Compensation (base + bonus & equity)
Comprehensive medical, dental, and vision coverage with Health Savings Account contributions from Upstart
401(k) with 100% company match up to $4,500 and immediate vesting and after-tax savings
Employee Stock Purchase Plan (ESPP)
Life and disability insurance
Generous holiday, vacation, sick and safety leave
Supportive parental, family care, and military leave programs
Annual wellness, technology & ergonomic reimbursement programs
Social activities including team events and onsites, all-company updates, employee resource groups (ERGs), and other interest groups such as book clubs, fitness, investing, and volunteering
Catered lunches + snacks & drinks when working in offices
This is a Non-Exempt position. Employees in this position are paid an hourly pay rate, on a bi-weekly basis, and are eligible to receive overtime pay for any hours worked over 40 in a work week, or over 8 in a work day if required by state law.
Columbus, OH - Anticipated Hourly Rate Range$25.48-$25.48 USD
Upstart is a proud Equal Opportunity Employer. Just as we are dedicated to improving access to affordable credit for all, we are committed to inclusive and fair hiring practices.
If you require reasonable accommodation in completing an application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please email
candidate_accommodations@upstart.com
************************************************
Auto-ApplyMedical Patient Services Representative
Westerville, OH
Job Description
Columbus Oncology is looking for a full-time Medical Patient Services Representative to join our team! This position would primarily be located at 300 Polaris Pkway #330, Westerville, Ohio 43082. Why work for us?
Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered.
We offer our employees a competitive wage, benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan.
Our focus is to serve our patients by delivering quality, hematology and oncology services in a community-based setting.
We ensure our patients are supported every step of the way, and this starts at the front desk, continues through our clinics, and extends to our back-office operations.
What will you do?
Verify insurance coverage and explain benefits, deductibles, coinsurance and out of pocket maximums.
Provide patients with detailed cost estimates for treatment.
Identify and search for drug manufacturer financial assistance programs.
Collect and post account payments, and reconcile daily payments.
Meet with patients in person or over the phone to discuss account balances, set up payment plans, changes with insurance and billing questions.
What will you need to be successful?
Must have at least two years of experience in medical billing, or patient financial services.
Have the ability to learn our technology platforms, which include NextGen, Phreesia and AssistPoint.
Strong understanding of health insurance plans, including payer types, out of pocket responsibility.
An understanding of EOBs (explanation of benefits) and billing statements.
Knowledge of financial programs such as drug assistance programs, manufacturer copay programs, and foundations.
Ability to communicate financial information clearly and compassionately to patients and families.
Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Powered by JazzHR
it GrVMCC38
Emergency Medical Services (EMS) Coordinator
Columbus, OH
**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities.
** Summary:**
The Emergency Services (EMS) Coordinator facilitates activities and relationships with EMS and other pre hospital care, transport and education personnel and organizations.
**Responsibilities And Duties:**
30%
Facilitates the development, provision and maintenance of programs, services and processes designed to enhance relationships with EMS personnel and organizations. Facilitates the identification, improvement and resolution of issues related to EMS; Represents Grant Medical Center in the Central Ohio Trauma System i.e., COT s Prehospital Committee and other selected organizations and committees
15%
Acts as a knowledge resource for internal e. g. Grant Medical Center staff, departments and committees and external customers e. g. EMS personnel and organizations
15%
Manages the EMS Clinical Information for Prehospital Performance Improvement process
15%
Facilitates the development, provision and maintenance of programs, services and processes designed to enhance EMS command, operations, planning, logistics, administration, and the similar; Assists in the development, provision and maintenance of programs, services and processes designed to meet the educational needs of EMS students, instructors, personnel and organizations, including initial and continuing education both didactic and clinical in nature in an instructor and coordinator role. Facilitates the development, provision and maintenance of programs, services, and processes designed to facilitate the knowledge and understanding of EMS Assists in EMS-related research, trials and studies Pursues current knowledge of local, regional, and national EMS practices, trends, standards through methods such as literature-reviews, participation in EMS-related events and the similar
15%
Facilitates the development, provision and maintenance of information and technology-based resources, such as websites Grant LifeLink.com , discussion forums, publications, etc. for EMS personnel and organizations
**Minimum Qualifications:**
High School or GED (Required) BLS - Basic Life Support - American Heart Association, PMD-OH - Paramedic - State of Ohio Division of EMS
**Additional Job Description:**
Current Ohio Paramedic Certification (Paramedic and or EMTP), Current Ohio EMS or CE Instructor. Current Provider Certification s in Basic Life Support (BLS), Advanced Cardiac Life Support (ACLS) and Pediatric Advanced Life Support (PALS). Current Provider in International Trauma Life Support (ITLS) or Pre-Hospital Trauma Life Support (PHTLS). National Registry of Paramedic (NRP), must be obtained within 6 months of
**Work Shift:**
Day
**Scheduled Weekly Hours :**
40
**Department**
Lifelink
Join us!
... if your passion is to work in a caring environment
... if you believe that learning is a life-long process
... if you strive for excellence and want to be among the best in the healthcare industry
Equal Employment Opportunity
OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment
Patient Service Representative- Worthington Pediatrics
Worthington, OH
Job Description
This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
Full-Time/Benefits Eligible
Monday , Tuesday, Wednesday, Friday 7:15am-4:30pm, Thursday 6:50am - 4pm
Worthington, OH
Essential Duties and Responsibilities:
•Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
•Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
•Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
•Collect copays, deductibles and/or outstanding balances.
•Responsible for checking patients out and scheduling follow up appointments and communicating necessary items at time of check out.
•Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
•Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
•Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Qualifications:
Experience, Education, Licensures & Certifications
•Preferred: 1 year of administrative experience in a healthcare related setting
•Required: High School diploma or GED
Knowledge, Skills & Abilities
•Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
•Strong organizational and written communication skills;
•Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
•Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
•Ability to work independently and in a team environment; and able to lead by example;
•Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)
PATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)
Chillicothe, OH
Job Description
Unidine is hiring immediately for a full time PATIENT DINING ASSOCIATE (DIETARY AIDE) position.
Location: Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only.
Schedule: Full time schedule. 8 or 12-hour shifts. Days and hours may vary, further details upon interview.
Requirement: Previous food service, customer service, or hospital experience preferred. Willing to train!
Pay Range: $16.50 per hour to $20.00 per hour
WHAT'S IN IT FOR YOU A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.
YOU'D MAKE A GREAT ADDITION TO OUR TEAM Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team!
Job Summary
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
Essential Duties and Responsibilities:
Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
Follows facility and department infection control policies and procedures.
Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
Performs other duties assigned.
Qualifications:
Ability to read, write and interpret documents in English.
Basic computer and mathematical skills.
Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
BENEFITS FOR OUR TEAM MEMBERS
Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
For positions in Washington State, Maryland, or to be performed Remotely, click here
or copy/paste the link below for paid time off benefits information.
****************************************************************************************
Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Req ID: 1491390
Patient Service Representative - East Obstetric and Gynecology - Springfield Medical Office
Springfield, OH
Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive.
The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently.
Essential Functions:
* Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner
* Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems
* Ability to answer internal and external calls in a friendly and helpful manner
* Must possess the ability to troubleshoot and resolve problems promptly
* Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately
* Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients
* Other duties as assigned
Education:
* High School Degree or GED
Experience:
* Prior experience in the healthcare field or a related area is preferred but not required
* Knowledge of medical terminology preferred but not required
* Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required
Skills & Abilities:
* Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills
* Engage with staff and patients in a professional manner
* Basic math skills
Mercy Health is an equal opportunity employer.
As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way.
What we offer
* Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible)
* Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts
* Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders
* Tuition assistance, professional development and continuing education support
Benefits may vary based on the market and employment status.
Department:
MH East Obstetrics and Gynecology
It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, all applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.
Auto-ApplyPATIENT DINING ASSOCIATE (DIETARY AIDE) (FULL TIME)
Chillicothe, OH
Unidine Unidine is hiring immediately for a full time **PATIENT DINING ASSOCIATE (DIETARY AIDE)** position. + **Location** : Adena Regional Medical Center - 272 Hospital Road, Chillicothe, OH 45601. Note: online applications accepted only. + **Schedule** : Full time schedule. 8 or 12-hour shifts. Days and hours may vary, further details upon interview.
+ **Requirement** : Previous food service, customer service, or hospital experience preferred. **Willing to train!**
+ **Pay Range** : $16.50 per hour to $20.00 per hour
**WHAT'S IN IT FOR YOU** A fun work environment, robust benefits package, great team members, and a career with one of the top hospitality companies in the nation! You'll work with a talented and supportive team that makes a real impact in the lives of those we serve.
**YOU'D MAKE A GREAT ADDITION TO OUR TEAM** Our culinary team is the core of our business. Every day brings new opportunities to enhance lives, create connections, and make a difference. If you enjoy creating memorable experiences, you will be a great addition to the Unidine team!
**Job Summary**
Patient Dining Associates work on assigned units in a healthcare facility, and provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature.
**Essential Duties and Responsibilities:**
+ Help patients understand their menu selections and work with nursing to ensure sure their orders comply with their nutritional requirements or restrictions.
+ Work with the caregivers and culinary team to determine menu alternatives for patients with food allergies and sensitivities; cultural, ethnic and religious preferences; or when a patient inquires about additional selections.
+ Manage tray tickets and assemble meals according to each patient's menu selection in a timely and accurate manner. Retrieve trays from patient rooms at assigned times.
+ Complies with regulator agency standards, including federal, state and JCAHO. Adhere to facility confidentiality and the patient's rights policy as outlined in the facility's Health Insurance Portability and Accountability Act (HIPAA) policies and procedures.
+ Follows Hazard Analysis Critical Control Point (HACCP) guidelines when handling food, cleaning work stations and breaking down patient tray line.
+ Follows facility and department infection control policies and procedures.
+ Assist dietitians, such as helping monitor patients who cannot eat food through their mouth, are on liquid diets or have a specific calorie count to manage.
+ Communicate problems or concerns with patients to appropriate personnel in a timely manner, following department procedures.
+ Complete all daily, weekly or monthly reports as outlined in the Morrison Healthcare policies and procedures.
+ Comply with federal, state and local health and sanitation regulations, as well as department sanitation procedures.
+ Performs other duties assigned.
**Qualifications:**
+ Ability to read, write and interpret documents in English.
+ Basic computer and mathematical skills.
+ Must be able to occasionally lift or move up to 100 pounds, as well as maneuver and push food delivery carts.
**BENEFITS FOR OUR TEAM MEMBERS**
+ **Full-time and part-time positions offer the following benefits** to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, and Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
+ **Full-time positions also offer the following benefits** to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs)
_Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws._ _For positions in Washington State, Maryland, or to be performed Remotely,_ _click here (******************************************************************************************** _or copy/paste the link below for paid time off benefits information._
******************************************************************************************
Unidine is a member of Compass Group. Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law.
Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity.
Applications are accepted on an ongoing basis
Application Deadline: applications are accepted ongoing until all openings are filled for this position. If an applicant is declined due to the position being filled, they may still be considered for future opportunities and are always welcome to reapply.
Req ID: 1491390
Part-Time Mental Health Administrator 4 (PN 20080971)
Columbus, OH
Part-Time Mental Health Administrator 4 (PN 20080971) (250009EA) Organization: Developmental Disabilities - Central OfficeAgency Contact Name and Information: Erica Darthard, **************************** Unposting Date: Dec 29, 2025, 4:59:00 AMWork Location: James A Rhodes Office Tower 12 30 East Broad Street 12th Floor Columbus 43215Primary Location: United States of America-OHIO-Franklin County-ColumbusOther Locations: United States of America-OHIO-Seneca County-Tiffin, United States of America-OHIO-Cuyahoga County-Highland Hills, United States of America-OHIO-Clermont County-Batavia, United States of America-OHIO-Guernsey County-Cambridge, United States of America-OHIO-Gallia County-Gallipolis, United States of America-OHIO-Knox County-Mount Vernon, United States of America-OHIO-Franklin County-Columbus, United States of America-OHIO-Lucas County-Toledo Compensation: $39.22/ per hour Schedule: Part-time Work Hours: 8:00 AM - 5:00 PMClassified Indicator: UnclassifiedUnion: Exempt from Union Primary Job Skill: Mental HealthTechnical Skills: Planning and DevelopmentProfessional Skills: Attention to Detail, Organizing and Planning Agency OverviewJoin Our Team!Accepting applications for a Part-Time Mental Health Administrator 4Who Are We?The Ohio Department of Developmental Disabilities (DODD) mission is to partner with people and communities to support Ohioans with developmental disabilities and their families in realizing their version of a good life.Ohio is the heart of opportunity, and we envision Ohio as the best place in the nation for people with developmental disabilities to thrive. Our core values reflect our focus on the experience of each person we support: Inclusion Partnership RespectJob DescriptionThe Division of Residential Resources is responsible for the oversight of Ohio's eight Developmental Centers and the Community Capital Assistance program to help individuals with developmental disabilities have access to affordable and accessible housing in the community. What will you do?As the Mental Health Administrator 4 at DODD, you will:Coordinate and manage all Developmental Center (DC) admission requests, including tracking application status, maintaining records, and ensuring complete and accurate documentation.Lead and participate in interdisciplinary admissions review teams to evaluate applications and make admission recommendations.Collaborate with county boards, prospective residents, families, and providers throughout the assessment, admission, and discharge planning processes.Create, maintain, and update case records within the electronic health system; monitor admissions documentation and related data.Track and analyze admissions, length of stay, and discharge readiness data; ensure comprehensive discharge plans are in place prior to discharge.Represent the department at meetings, conferences, and stakeholder engagements to explain DC services and the admissions process.Monitor statewide Developmental Center programs for compliance with federal and state Medicaid regulations, licensure, and ICF/DD standards.Provide consultation, technical assistance, and training to DC staff on regulatory requirements, program modifications, and departmental initiatives.Conduct assessments, special studies, and data analysis; prepare reports and correspondence to document findings and support program implementation.Complete Developmental Disabilities Profile (DDP) assessments at assigned facilities and provide guidance to staff on assessment processes.Maintain compliance files, reference materials, and web-based content related to DC services; perform other duties as assigned.What's in it for you:At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:Medical CoverageQuality, affordable, and competitive medical benefits are offered through the Ohio Med PPO plan. Dental, Vision and Basic Life InsuranceDental, vision and basic life insurance premiums are free after one year of continuous service.Time Away from Work and Work/Life BalancePaid time off, including vacation, personal, and sick leave 11 paid holidays per year Childbirth/Adoption leave Ohio Public Employees Retirement SystemOPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.Deferred CompensationThe Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information. Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to a disability, please contact the ADA Coordinator, Terry Penn, at ************ or by email at ********************************** Why Work for the State of OhioAt the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees*. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
Free Dental, Vision and Basic Life Insurance premiums after completion of eligibility period
Paid time off, including vacation, personal, sick leave and 11 paid holidays per year
Childbirth, Adoption, and Foster Care leave
Education and Development Opportunities (Employee Development Funds, Public Service Loan Forgiveness, and more)
Public Retirement Systems (such as OPERS, STRS, SERS, and HPRS) & Optional Deferred Compensation (Ohio Deferred Compensation)
*Benefits eligibility is dependent on a number of factors. The Agency Contact listed above will be able to provide specific benefits information for this position.QualificationsFor all “programmatic” positions, completion of undergraduate core program in one of following fields: mental health & developmental disabilities technology, social work or comparable field (e.g., child & family community services), special education, psychology or rehabilitation or 24 mos. exp. in development & implementation of treatment/ habilitation plans for persons who are mentally ill or developmentally disabled & working as part of interdisciplinary team to assess consumers'/residents' needs & abilities; 12 mos. trg. or 12 mos. exp. in state & federal regulations, standards & court orders governing care, custody, treatment, programming & environment of consumers/residents in mental health or developmental centers, or regulating drug treatment center operations or federally funded drug abuse services, or governing delivery of psychiatric services in adult correctional institution, or affecting community mental health programs (i.e., category of state & federal regulations, standards & court orders must be linked directly to type of facility & services being provided). For all “administration staff” positions, completion of undergraduate core program in business administration/management sciences or 12 mos. exp. developing goals, objectives, policies & procedures of operational unit or program of agency or firm & monitoring implementation of same. In addition to one of preceding categories (i.e., programmatic positions or administrative staff), 6 mos. trg. in supervisory principles/techniques or 6 mos. exp. scheduling, monitoring & evaluating personnel; 6 mos. trg. in budgeting or 6 mos. exp. determining budget needs & spending for operational unit or program of agency or firm; 6 mos. trg. in employee training & development or 6 mos. exp. writing training materials or conducting training; 3 mos. trg. in manpower planning or 3 mos. exp. scheduling personnel for adequate coverage & making staff projections. -Or 6 mos. exp. as Mental Health Administrator 3, 65223. -Or equivalent of Minimum Class Qualifications for Employment noted above. Job Skills: Mental HealthSupplemental InformationHourly wage will be paid at step 1, unless otherwise specified by collective bargaining agreement or rules outlined in the ORC/OAC.The final candidate selected for the position will be required to undergo a criminal background check. Rule 5123-2-02, “Background Investigations for Employment,” outlines disqualifying offenses that will preclude an applicant from being employed by the Department of Developmental Disabilities.The final applicant selected for this position will be required to submit to urinalysis prior to the appointment to test for illegal drug use. An applicant with a positive test result will not be offered employment. No additional materials will be accepted after the closing date; in addition, you must clearly demonstrate how you meet minimum qualifications.Requires travel throughout State of Ohio & may require overnight stay. Must be willing & able to secure a Driver License OR supply your own transportation.ADA StatementOhio is a Disability Inclusion State and strives to be a model employer of individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws.Drug-Free WorkplaceThe State of Ohio is a drug-free workplace which prohibits the use of marijuana (recreational marijuana/non-medical cannabis). Please note, this position may be subject to additional restrictions pursuant to the State of Ohio Drug-Free Workplace Policy (HR-39), and as outlined in the posting.
Auto-ApplyPatient Services Representative
Columbus, OH
Job DescriptionDescription:
Rediscover Purpose with ADVENT
At ADVENT, we do healthcare differently. We focus on innovative solutions and patient-first care. If you're driven, creative, and ready to make an impact, join us.
Now Hiring: Patient Services Representative
Location: Easton, OH (with occasional support at nearby clinics)
Be the welcoming face that sets the tone for a patient's entire experience at ADVENT. As a Patient Services Representative, you'll play a vital role in ensuring our patients feel supported and cared for from their very first visit through every step of their journey.
What You'll Do:
Greet patients warmly and check them in using our Electronic Health Record (EHR) system
Coordinate and order sleep study devices and upload reports into the system
Review upcoming schedules to confirm insurance and patient documentation are complete
Schedule appointments and manage patient flow for a smooth clinic experience
Answer incoming calls and provide overflow support to the call center as needed
Open and close the clinic following established protocols
Ensure proper documentation, process payments, and support daily clinic operations
Order medical supplies and pharmaceuticals as needed
Room patients
Safety and sanitation of clinic
What You Bring:
Previous experience in a medical or healthcare setting preferred
Strong time management skills and the ability to multitask effectively
Experience working with performance-based goals or metrics
A customer-first mindset and excellent communication skills
Tech-savvy with experience in Microsoft Office and Electronic Health Records
High attention to detail and accuracy
A problem-solver who thrives in a fast-paced environment
A positive, team-oriented attitude and strong work ethic
Valid driver license
Why Choose ADVENT:
16+ days PTO (prorated first year) + paid holidays
Health, dental, and vision coverage with employer-paid HRA
401k match & life insurance
A culture that values solutions and encourages growth
This is a 32-40 hour full time flex position
Schedule:
Monday & Wednesday: 8am-4:30pm
Tuesday & Thursday: 8am-5:30pm
Friday: 8am-2:30pm
Explore more at ADVENT Careers
Requirements:
Mental Health Administrator 6 - Assistant Superintendent (PN 20042925)
Columbus, OH
Under the direction of the Superintendent, the Assistant Superintendent serves as a senior leader at the Developmental Center, providing strategic vision, clinical oversight, and executive-level direction to ensure the delivery of person-centered, trauma-informed, and developmentally appropriate supports across all programs.
What You'll Do:
Leadership & Strategic Planning
* Lead strategic planning and continuous improvement efforts for adult services, aligning operations with current regulatory requirements (ICF/IID, CMS, DODD) and evidence-based practices.
* Maintain a regular and visible presence on residential units to assess program implementation, model trauma-informed practices, and reinforce a culture of dignity, safety, and positive behavior support.
* Lead efforts in onboarding, retaining, mentoring, and ongoing development for programmatic staff, emphasizing performance excellence, accountability, person-centered thinking, and compliance with best practices and regulatory mandates.
* Act as a key communication conduit between programmatic staff and executive leadership to ensure clarity of expectations, transparency of decisions, and follow-through on initiatives and directives.
* Serve in place of the Superintendent as needed to ensure continuity of leadership and operational stability.
Program Oversight & Fiscal Management
* Provide executive oversight of programs including Programming, Psychology, Social Work, and Recreation Therapy.
* Monitor service integration into daily routines to ensure all services contribute to positive outcomes and regulatory compliance.
* Facilitate cross-departmental collaboration to ensure interdisciplinary coordination of clinical, behavioral, medical, and habilitative services that meet the holistic needs of individuals served.
* Assist with budget preparation and monitor fiscal operations to ensure duties are completed accurately and timely.
Quality Assurance & Risk Mitigation
* Direct and support quality assurance and risk mitigation activities, including the review and high-level analysis of Major Unusual Incidents (MUIs) and Unusual Incidents (UIs) to identify systemic trends and inform service improvements.
* Participate in investigations and audits to ensure timely resolution and regulatory compliance.
* Oversee the development, implementation, and review of Individual Support Plans (ISPs) and Habilitation Plans in coordination with the Program Director, Assistant Program Director, Qualified Intellectual Disabilities Professionals (QIDPs), and interdisciplinary teams, ensuring person-centered goals, trauma-informed supports, and individualized skill-building interventions are consistently embedded and actively promoted throughout all operations.
* Perform other duties as assigned.
Knowledge of:
* State and federal regulations governing ICF/IID facilities (e; g., DODD, CMS, Medicaid)
* HR functions
* Scheduling for large organization
* Person-centered and trauma-informed treatment models
* Developmental disabilities, behavioral supports, and interdisciplinary care
* Budget development, policy implementation, and performance management
Skill in:
* Strategic leadership and program planning
* Staff supervision, training, and development
* Conflict resolution, communication, and team collaboration
* Quality improvement and data-driven decision making
Ability to:
* Interpret and apply regulatory guidelines and clinical best practices
* Promote safety, dignity, and respect in all service environments
* Drive accountability, performance excellence, and cultural alignment
* Foster effective communication between departments and leadership
What's in it for you:
At the State of Ohio, we take care of the team that cares for Ohioans. We provide a variety of quality, competitive benefits to eligible full-time and part-time employees. For a list of all the State of Ohio Benefits, visit our Total Rewards website! Our benefits package includes:
Medical Coverage
* Quality, affordable, and competitive medical benefits are offered through the available Ohio Med plans.
Dental, Vision and Basic Life Insurance
* Dental, vision, and basic life insurance premiums are free after completed eligibility period. Length of eligibility period is dependent on union representation.
Time Away From Work and Work/Life Balance
* Paid time off, including vacation, personal, and sick leave
* 11 paid holidays per year
* Childbirth/Adoption leave
Employee Development Funds
* The State of Ohio offers a variety of educational and professional development funding that varies based on whether you are a union-exempt employee or a union-represented employee.
Ohio Public Employees Retirement System
* OPERS is the retirement system for State of Ohio employees. The employee contributes 10% of their salary towards their retirement. The employer contributes an amount equal to 14% of the employee's salary. Visit the OPERS website for more information.
Deferred Compensation
* The Ohio Deferred Compensation program is a 457(b) voluntary retirement savings plan. Visit the Ohio Deferred Compensation website for more information.
Ohio is a Disability Inclusion State and strives to be a Model Employer of Individuals with disabilities. The State of Ohio is committed to providing access and inclusion and reasonable accommodation in its services, activities, programs, and employment opportunities in accordance with the Americans with Disabilities Act (ADA) and other applicable laws. To request a reasonable accommodation due to a disability, please contact the ADA Coordinator, Terry Penn, at ************ or by email at **********************************
For all "programmatic" positions, completion of undergraduate core program in mental health & developmental disabilities technology, or social work or comparable field (e.g., child & family services), special education, psychology or rehabilitation or 24 mos. exp. in assessing consumers'/residents' needs & abilities as part of interdisciplinary team & in development of habilitation/treatment plans or programs for persons who are mentally ill or developmentally disabled; 12 mos. trg. or 12 mos. exp. in federal & state regulations governing care, custody, treatment, programming & environment of consumers/residents in state facilities & serviced by community programs; 6 mos. trg. in budgeting & spending or 6 mos. exp. determining budget & spending for operational unit or program of agency or firm. For all "administrative staff" positions, completion of undergraduate core program in business administration/management sciences or 12 mos. exp. in program & policy development for operational unit or program of firm or agency & monitoring implementation; 12 mos. trg. in budgeting & spending or 12 mos. exp. determining budgetary needs & spending for operational unit or program of agency or firm. In addition to one of preceding categories (i.e., programmatic positions or administrative staff), 6 mos. trg. in manpower planning or 6 mos. exp. scheduling personnel for adequate coverage & making staff projections; 3 mos. trg. in employee training & development or 3 mos. exp. writing training materials or conducting training.
* Or 6 mos. exp. as Mental Health Administrator 5, 65225.
* Or equivalent of Minimum Class Qualifications for Employment noted above.
Job Skills: Mental Health
Patient Service Representative
Dublin, OH
At a Glance
Hiring Classes: Next hiring classes scheduled for January 2026+
Starting Pay: $18+ per hour
Schedule: Full time position, 40 hours/week, Monday - Friday, no weekends
Available Shifts: 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm
Shift Differential: +$0.50 per hour (11:00am-8:30pm EST); +$1.50 per hour (12:00pm-10:00pm EST)
Who We Are
Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost-we call ourselves Healthcare Warriors .
With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply-even if you don't meet every requirement.
The Impact You'll Make
As a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care.
Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it's helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives.
Learn more by watching the “What it means to Warrior with us” video, here!
What Success Looks Like
Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner.
Show empathy and support to members during difficult healthcare situations.
Provide clear guidance on healthcare plans, billing, and provider options.
Advocate for members by coordinating with providers and insurers to remove barriers to care.
Work collaboratively with internal teams to ensure accurate and seamless service.
Meet performance goals while continuously learning and developing expertise in healthcare navigation.
All other duties as assigned.
What You'll Bring
Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus!
Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members.
Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges.
Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently.
Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently.
Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health's policies, values and ethics, and protect the sensitive data entrusted to us.
Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry.
Why Join Us?
Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience - solving real problems, providing clarity, and ensuring they get the care they need when they need it.
Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team.
Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events.
Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule - provided you have a home environment suitable for remote work. *(manager approval is required)
Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance.
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#LI-ONSITE
Ready to Make an Impact?
If you're looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that's redefining healthcare navigation.
What's in it for you
Compensation: Competitive base and incentive compensation
Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more.
Retirement: 401(k) plan with up to 4% employer match and full vesting on day one.
Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more.
Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development.
Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision.
Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more!
What you should know
Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite.
Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check.
Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer .
Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds.
Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position.
Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship.
Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party.
Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request.
Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.
Auto-ApplyMedical Patient Services Representative
Westerville, OH
Columbus Oncology is looking for a full-time Medical Patient Services Representative to join our team! This position would primarily be located at 300 Polaris Pkway #330, Westerville, Ohio 43082. Why work for us?
Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered.
We offer our employees a competitive wage, benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan.
Our focus is to serve our patients by delivering quality, hematology and oncology services in a community-based setting.
We ensure our patients are supported every step of the way, and this starts at the front desk, continues through our clinics, and extends to our back-office operations.
What will you do?
Verify insurance coverage and explain benefits, deductibles, coinsurance and out of pocket maximums.
Provide patients with detailed cost estimates for treatment.
Identify and search for drug manufacturer financial assistance programs.
Collect and post account payments, and reconcile daily payments.
Meet with patients in person or over the phone to discuss account balances, set up payment plans, changes with insurance and billing questions.
What will you need to be successful?
Must have at least two years of experience in medical billing, or patient financial services.
Have the ability to learn our technology platforms, which include NextGen, Phreesia and AssistPoint.
Strong understanding of health insurance plans, including payer types, out of pocket responsibility.
An understanding of EOBs (explanation of benefits) and billing statements.
Knowledge of financial programs such as drug assistance programs, manufacturer copay programs, and foundations.
Ability to communicate financial information clearly and compassionately to patients and families.
Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.
Auto-ApplyPatient Service Representative- COPC Sports, Spine & Joint
Westerville, OH
Job Description
This position is a key point of contact for patients and provides patients and guests with a positive customer service experience from start to finish during their visit.
Full Time/Benefits Eligible
Monday-Friday - 8:00am-4:30pm
Westerville, OH
Essential Duties and Responsibilities:
•Ensure patients have a positive experience during their visit, whether in-person, telehealth and/or over the phone.
•Communicate regularly with clinical staff to ensure patients and office needs are met. Collaborate with team to create a positive patient experience.
•Greet patients and complete established check-in procedures upon arrival. Responsible for registration, including data entry of patient information and insurance verification.
•Collect copays, deductibles and/or outstanding balances.
•Answer phone calls and email inquiries from patients and COPC administrative departments in a timely manner; direct or escalate inquiries when needed. Contact patients for appointment reminders or scheduling purposes.
•Complete clerical tasks including but not limited to distributing mail and reports, filing, scanning, scheduling, data input, management of electronic fax inbox and general support to all office personnel.
•Ensure confidentiality of patient data and stay up to date with HIPAA regulations.
Qualifications:
Experience, Education, Licensures & Certifications
•Preferred: 1 year of administrative experience in a healthcare related setting
•Required: High School diploma or GED
Knowledge, Skills & Abilities
•Excellent interpersonal and verbal communication skills; as well as interpersonal relationship building abilities;
•Strong organizational and written communication skills;
•Ability to multi-task, prioritize, manage time effectively and respond timely to patients and/or visitors;
•Strong knowledge of HIPAA guidelines and understanding of patient privacy and ability to demonstrate a high level of confidentiality;
•Ability to work independently and in a team environment; and able to lead by example;
•Excellent computer skills, knowledge of Microsoft programs, and understanding of Electronic Health Record ( EHR systems)