Medical records administrator jobs near me - 92 jobs

Home Health Administrator - 2600951 Description Administrator- Home Health ServicesHome is where the heart is! That's why PruittHealth @ Home is committed to caring for our patients and residents, as well as providing our employees with a rewarding career as a member of our PruittHealth family. JOB PURPOSE: The Regional Administrator is responsible for the overall operation and supervision of our growing Home Health division. KEY RESPONSIBILITIES:• Operational Oversight• Direct all day-to-day functions, ensure the availability of a Clinical Manager during operating hours, and maintain compliance with federal and state regulations. • Budget Planning and Implementation• Census Growth and Referral Management• Supervision of Staff• Adherence to all Rules and Regulations pertaining to Home Health• OASIS Compliance: Oversee the reporting of OASIS data, which measures patient outcomes in home health care. • Patient Rights: Ensure patients are informed of their rights and that any complaints or concerns are addressed. • Patient Care: Oversee comprehensive patient assessments and care plans, ensuring continuous updates and coordination among care providers. • Comprehensive Care: Ensure coordination of services among all disciplines throughout the care of patient care delivery. • Quality Assurance & Performance Improvement (QAPI): Lead initiatives to improve the quality of care and ensure regulatory compliance across all regional agencies. • Infection Control: Ensure infection prevention and control measures are in place. • Staffing & Management: Interview, hire, and retain qualified personnel, while providing ongoing performance reviews and guidance. • Knowledge Base: Familiarity with OASIS, Home Care Home Base, RCD (Review Choice Demonstration), and PDGM (Patient-Driven Groupings Model) are essential for this role. As a member of our team, clinicians will have access to top-of-the-market pay structures with unlimited income potential, progressive benefit plan, mileage reimbursement, opportunity for career growth, additional pay incentives, and flexible schedules - plus a great team environment that reflects our commitment to caring for our 16,000 partners. To apply please email Britany. Kerr@pruitthealth. com Qualifications MINIMUM EDUCATION REQUIRED:• Bachelor's Degree with training and experience in healthcare administration MINIMUM EXPERIENCE REQUIRED:• At least two (2) years of supervisory experience in home health. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: Candidates must have one of the following qualifications• Physical Therapist, Occupational Therapist, Speech Therapist, Registered Nurse or other Authorized Healthcare Provider. • Must have a valid and unrestricted professional license in state of practice. ADDITIONAL QUALIFICATIONS: (Preferred qualifications)• Experience in administration/ management of Home Health programs. • Knowledge of Oasis, Home Care Home Base, RCD and PDGMFamily Makes Us Stronger. Our family, your family, one family. Committed to loving, giving, and caring. United in making a difference. We are eager to connect with you! Apply Now to get started at PruittHealth!As an Equal Employment Opportunity employer, all qualified applicants will receive consideration without regard to race, color, religion, sex, national origin, disability, or veteran status. For Florida Job Postings Only:For more information regarding Florida's Care Provider Background Screening Clearinghouse Education and Awareness, please visit ************* flclearinghouse. com Job: Administrative Primary Location: South Carolina-Ladson Schedule: Full-time : Shift:1st ShiftJob Posting: Jan 16, 2026, 3:34:48 PM Work Locations: PH @ Home - Charleston 139 Gateway Drive Ladson 29456

Full-time Description PARAMEDIC II PARTNERS FOR LIFE. Partners - not employees. Our partners are woven together for the same purpose and have chosen to embark on a lifelong partnership of respecting each other and the patients we serve. Encompassing the principles of Servant Leadership , our partners follow the core values of Safety, Integrity, Excellence, Accountability, and Compassion in our pursuit to provide premier medical transportation services. Through our acclaimed in-house education program, our partners are given opportunities for career and personal growth with an emphasis on work/life balance. All positions are provided with industry competitive compensation and benefits. Join our journey - we are going places and you are an integral part of that future. Summary Provides advanced life support in a prompt, resourceful, and efficient manner to all patients transported by MedFlight regardless of the mode of transport. Collaborates with Nurse in compliance with established protocol and regulatory requirements to provide support services and transport. Responsible for maintaining compliance with CAMTS requirements and all associated documentation. Actively participates in external education / marketing initiatives in order to protect and maintain MedFlight's market base. Competitive Pay and Benefits with the following Shift Differentials Monday-Thursday: 7:00 p.m. - 7:00 a.m. $2.00 per hour Friday, Saturday & Sunday: 7:00 p.m. - 7:00 a.m. $3.00 per hour Saturday & Sunday: 7:00 a.m. - 7:00 p.m. $2.00 per hour Minimum Qualifications Certifications and licensures required upon hire and throughout employment: Current Ohio certification as a Paramedic. (Additional state licensures may be required depending on the location of the MedFlight Region). Advanced Cardiac Life Support (ACLS) and Basic Life Support (BLS). Valid Driver's License and maintenance of an acceptable driving record as determined by insurance carrier for coverage. Training required upon successful completion of orientation, and annually throughout employment: Emergency Vehicle Operations Course (EVOC) Rotor Wing Safety (if in the RW Division) Certifications required within six (6) months of hire and throughout employment: Pediatric Advanced Life Support (PALS) Advanced Stroke Life Support (ASLS) Certifications required within twelve (12) months of hire and throughout employment: International Trauma Life Support (ITLS) PHTLS and TNCC also accepted trauma certifications Neonatal Resuscitation Program (NRP) Certifications required within twenty-four (24) months of hire and throughout employment: Advanced Practice Certification: FP-C, CCP-C Paramedics must maintain all other licensures as deemed necessary by management. Three (3) years active experience as Paramedic in an active EMS Department and/or Paramedic role. Advanced airway management skills strongly desired. Work requires comprehensive knowledge of emergency transportation procedures and a thorough understanding of their application in the medical transportation environment. Work requires the skills necessary to quickly and safely transport patient using available resources, prioritize requests, and assists with patient care as directed. Work requires the skills necessary to assess and prioritize patient needs, formulate treatment plans, and alter treatment as necessary. Manages and copes effectively with stress related to the care of patients, families, and unpredictable situations within various care settings. Work requires interpersonal skills necessary to interact effectively with internal and external personnel in stressful situations and to act as a representative of MedCare to the public. Must be able to sit driving for long periods of time. Must demonstrate alertness at all times. Ability to assist in the loading and unloading of patients, on cots, up to 300+lbs. Pulling and pushing the cot in and out of the mode of transportation of the patient, maintaining the cot in a horizontal position. Performs work exposed to heat, wind, rain, altitudes and in rough terrain such as hills, in ice/snow, climb fences, etc. Exposure to infectious diseases and chemical contaminants. May be exposed to hazards involved with exposure to aircraft and mobile vehicles. May be exposed to bruises, superficial lacerations, back, ankle or muscle strain and/or needle punctures while on duty. Required to bend, stoop and carry equipment over rough terrain without any limitations in range of motion and use proper body mechanics. Must be able to withstand high amounts of stress in uncontrolled environments. Must maintain competency on assigned and alternate modes of transport. MedFlight and MedCare provide equal employment opportunities to all applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. The information provided in this description has been designed to indicate the general nature and level of work performed by incumbents within this job. It is not designed to be interpreted as a comprehensive inventory of all duties, responsibilities, qualifications and working conditions required of employees assigned to this job. Management has sole discretion to add or modify duties of the job and to designate other functions as essential at any time. This job description is not an employment agreement or contract.

. Working hours are in Mountain Time Required previous insurance authorization experience, preferred Oncology, and Infusion EPIC/Beacon experience You bring your body, mind, heart and spirit to your work as an Insurance Authorization Specialist. You're equally comfortable with initiating insurance verification, pre-certification, authorization and obtaining reference numbers from insurance companies. You're great at what you do, but you want to be part of something even greater. Because you believe that while individuals can be strong, the right team is invincible. Us. System Services is our Corporate Headquarters in Broomfield, Colorado and is located within the Oracle campus. SCL Health is a faith-based, nonprofit healthcare organization dedicated to improving the well-being of the people we serve. Benefits are one of the ways we encourage health for you and your family. Our generous package includes medical, dental and vision coverage. But health is more than a well-working body: it encompasses body, mind and social well-being. To that end, we've launched a Healthy Living program to address your holistic health. Healthy Living includes financial incentives, digital tools, tobacco cessation, classes, counseling and paid time off. We also offer financial wellness tools and retirement planning. We. Together we'll align mission and careers, values and workplace. We'll encourage joy and take pride in our integrity. We'll laugh at each other's jokes (even the bad ones). We'll hello and high five. We'll celebrate milestones and acknowledge the value of spirituality in healing. We're proud of what we know, which includes how much there is to learn. Your day. As an Insurance Authorization Specialist you need to know how to: Verify the ordering clinician credentials for add on outpatient encounters. Work daily reports to ensure all payer specific billing requirements and authorization requirements are met. Obtain and verify necessary demographic and billing information for eSummit. Collect amounts owed for medical services including contacting the patient to secure payment. Assist with the follow up on appeals, denials, answer inquiries and update accounts as necessary. Your experience. We hire people, not resumes. But we also expect excellence, which is why we require: High School Diploma or equivalent, required Minimum of one (1) year of experience in medical office setting working with insurance authorization, required Knowledge of state Medicaid/Medicare programs, payment assistance/charity programs, payer requirements for authorization and billing, ICD-9, ICD-10 and CPT coding, required Your next move. Now that you know more about being an Insurance Authorization Specialist on our team we hope you'll join us. At SCL Health you'll reaffirm every day how much you love this work, and why you were called to it in the first place.

Patient Service Representative (Remote) Pay: $15.00/hr Training (6 weeks): Mon-Fri, 8:30am-5:00pm After Training (EST): 11:30am-8:00pm 12:00pm-8:30pm 1:00pm-9:30pm Assignment: Temp-to-hire (based on performance) Job Duties: Answer incoming patient calls Assist with orders, ETAs, and general questions Enter call details accurately Verify insurance information Provide professional, compassionate customer service Follow HIPAA guidelines Requirements: High school diploma or equivalent 1+ year of customer service or call center experience Comfortable with computers and phones Important: Training is mandatory for 6 weeks. No time off, appointments, or vacations allowed during training. #PROF26

United by one profound purpose: to reach EVERY PATIENT POSSIBLE. At Avalere Health, we ensure every patient is identified, treated, supported, and cared for. Equally. Our Advisory, Medical, and Marketing teams come together - powerfully and intentionally - to forge unconventional connections, building a future where healthcare is not a barrier and no patient is left behind. Achieving our mission starts with providing enriching, purpose-driven careers for our team that empower them to make a tangible impact on patient lives. We are committed to creating a culture where our employees are empowered to bring their whole selves to work and tap into the power of diverse backgrounds and skillsets to play a part in making a difference for every patient, everywhere. Our flexible approach to working allows our global teams to decide where they want to work, whether in-office or at home based on team and client need. Major city hubs in London, Manchester, Washington, D.C., and New York, and smaller offices globally, serve as collaboration hubs allowing our teams to come together when it matters. Homeworkers are equally supported, with dedicated social opportunities and resources. Our inclusive culture is at the heart of everything we do. We proudly support our employees in bringing their whole selves to work with our six Employee Network Groups - Diverse Ability, Family, Gender, LGBTQ+, Mental Health, and Race/Ethnicity. These groups provide opportunities to promote diversity, equity, and inclusion and to connect, learn, and socialise through regular meetings and programs of activity. We are an accredited Fertility Friendly employer with our Fertility Policy, enhanced parental leave, and culture of flexibility ensuring every employee feels supported across their family planning journey and can work in a way that suits their family's needs. We are deeply invested in supporting professional growth for our employees through day-to-day career experiences, access to thousands of on-demand training sessions, regular career conversations, and the opportunity for global, cross-capability career moves. We take pride in being part of the Disability Confident Scheme. This helps make sure you can be interviewed fairly if you have a disability, long term health condition, or are neurodiverse. If you'd like to apply and need adjustments made, you can let us know in your application.About the role We're looking for a strategic and commercially minded Associate Principal or Principal to join our US Market Access team. This is a high-impact leadership role where you'll shape market access strategies for life sciences clients, drive business growth, and lead cross-functional teams. You'll be a trusted advisor to senior stakeholders, helping clients navigate complex policy and commercialization challenges across the product lifecycle. What you'll do Lead client engagements focused on market access, pricing, reimbursement, and launch strategy Serve as a subject matter expert on US healthcare policy and commercialization Build and manage strong client relationships, acting as a primary point of contact Identify and pursue new business opportunities, contributing to practice growth Oversee project delivery, ensuring quality, profitability, and client satisfaction Mentor and develop junior team members, fostering a collaborative and inclusive culture Represent Avalere Health at industry events and forums to elevate our brand and thought leadership About you 8+ years of experience in healthcare consulting, policy, or market access Advanced degree in public policy, public health, business, economics, or related field Proven leadership and team management experience (5+ years) Deep understanding of US healthcare systems, including 340B, Medicaid, and government pricing Strong strategic thinking, communication, and client engagement skills Passionate about improving patient access and driving innovation in healthcare Committed to fostering an inclusive, purpose-driven work environment What we can offer You will receive a 401K plan with an employer match contribution up to 4% (immediately vested), as well as life insurance, disability coverage, and medical, dental, and vision plans for peace of mind. Enjoy flexible working arrangements, including hybrid and remote work, along with the option to work from anywhere across the globe two weeks each year. We provide 20 vacation days plus one personal well-being day, recognise 9 public holidays, along with gifted end-of-year holidays and an early Summer Friday finish in June, July, and August. Access free counselling through our employee assistance program and personalized health support. Our enhanced maternity, paternity, family leave, and fertility policies provide support across every stage of your family-planning journey. You can also benefit from continuous opportunities to professionally develop with on-demand training, support, and global mobility opportunities across the business. We encourage all applicants to read our candidate privacy notice before applying to Avalere Health.

Job Description3-month assignment. The Mission:We believe information should be accessible to everyone. We are looking for a detail-obsessed Digital Accessibility Associate to join our team. You will be the bridge between digital documents and the people who need to read them. By transforming PDFs into fully compliant, accessible documents, you ensure every Arizonan has equal access to critical government resources.We need someone who is thorough and precise who is ready to dive in and make a difference. What Success Looks Like:The Goal: You will take ownership of document remediation, ensuring our digital documents meet strict WCAG 2.1 AA and PDF/UA standards.The Impact: Your work directly enables people using screen readers and other assistive technologies to access vital information. You aren't just "fixing files;" you are removing barriers.Day to day activity: A Digital Accessibility Associate is a person that will work to use software to fix accessibility issues in PDF documents- making them usable for people with disabilities, often by adding tags, ensuring correct reading order, providing alt text for images, and fixing other structural problems to meet standards like WCAG and PDF/UA.The Toolbox: This position will require the use of tools like Grackle, and Adobe Acrobat Pro to add semantic structure, making PDFs understandable by assistive technologies like screen readers, Qualifications (Must-Haves):Eagle-Eyed Attention to Detail: You spot the extra space, the misaligned margin, and the missing tag that everyone else ignores. Precision is your middle name.Analytical Mindset: You enjoy looking at a complex layout and figuring out the logical puzzle of how it should be read.Software Savvy: You learn tools quickly. Whether it's PDF remediation software or a new workflow tool, you aren't afraid to click around and figure it out.Process-Driven: Accessibility relies on standards. You are comfortable following strict project requirements and compliance rules without cutting corners. Nice-to-Haves:Experience building web pages or knowing HTML/CSS. (If you know what a tag is, you're already halfway there!) Familiarity with Title II of the ADA and WCAG 2.1 Level AA.Holding credentials like the IAAP CPACC or similar accessibility certifications. Experience with Grackle and Adobe Acrobat Pro.Logistics Location - This position offers the flexibility of remote work following the initial training period. Please note that all onboarding and training sessions are conducted in-person. This training is estimated to last 1-2 weeks, pending the training progress and learning curve. Required Skills: experience with using business software's Interviews may be onsite or remote.

Thank you for considering a career at Ensemble Health Partners! Ensemble Health Partners is a leading provider of technology-enabled revenue cycle management solutions for health systems, including hospitals and affiliated physician groups. They offer end-to-end revenue cycle solutions as well as a comprehensive suite of point solutions to clients across the country. Ensemble keeps communities healthy by keeping hospitals healthy. We recognize that healthcare requires a human touch, and we believe that every touch should be meaningful. This is why our people are the most important part of who we are. By empowering them to challenge the status quo, we know they will be the difference! O.N.E Purpose: Customer Obsession: Consistently provide exceptional experiences for our clients, patients, and colleagues by understanding their needs and exceeding their expectations. Embracing New Ideas: Continuously innovate by embracing emerging technology and fostering a culture of creativity and experimentation. Striving for Excellence: Execute at a high level by demonstrating our “Best in KLAS” Ensemble Difference Principles and consistently delivering outstanding results. The Opportunity: ENTRY LEVEL CAREER OPPORTUNITY OFFERING: Bonus Incentives Paid Certifications Tuition Reimbursement Comprehensive Benefits Career Advancement $$ Shift Differential for Select Shifts $$ This position pays between $17.00 - $18.15 based on experience Schedule: Full Time, 7pm-7am (weekend and holiday rotation required) This position is an onsite role at Mercy - Clermont Hospital in Batavia, OH We are searching for the next Patient Access Specialist champion. This is an exciting role that is not a desk job, as you'll walk from room to room and push a 10-pound mobile computer station throughout the entire shift. This role is responsible for performing admitting duties for all patients admitted for services at the hospital. They are responsible for performing these functions while meeting the mission and goals of the organization and all regulatory compliance requirements. The Representative will work within the policies and processes as they are being performed across the entire organization. Job Responsibilities: Patient Access staff are responsible for assigning accurate MRNs, completing medical necessity / compliance checks, providing proper patient instructions, collecting insurance information, receiving, and processing physician orders, and utilizing an overlay tool while providing excellent customer service as measured by Press Ganey. Operates the telephone switchboard to relay incoming, outgoing, and inter-office calls as applicable. They are to adhere to policies and provide excellent customer service in these interactions with the appropriate level of compassion. Patient Access staff will be held accountable for point of service goals as assigned. Patient Access staff are responsible for the utilization of quality auditing and reporting systems to ensure accounts are corrected. These activities may include accounts for other employees, departments, and facilities. Conducts audits of accounts and assures that all forms are completed accurate, timely to meet audit standards and provides statistical data to Patient Access leadership. Patient Access Staff are responsible for the pre-registration of patient accounts prior to patient visits. This may include inbound and outbound calling to obtain demographic, insurance, and other patient information including the patient financial liabilities including collecting point of service collections as well as past due balances including payment plan options. The Patient Access Staff explains general consent for treatment forms to the patient/guarantor/legal guardian, obtains necessary signatures and witness's name. Explains and distributes patient education documents, such as Important Message from Medicare, Important Message from Tricare, Observation Forms, MOON form, Consent forms, and all forms implemented for future services. Reviews eligibility responses in insurance verification system and appropriately selects the applicable insurance plan code, enters benefit data into system to support POS (Point of Service Collections) and billing processes to assist with a clean claim rate. Responsible for accurately screening of medical necessity using the Advanced Beneficiary Notice (ABN) software to inform Medicare patients of possible non-payment of test by Medicare and distribution of the ABN as appropriate. Responsible for distribution and documentation of other designated forms and pamphlets. Requirement: • Ability to walk from room to room and push a 10-pound mobile computer station throughout the entire shift. Experience: • 1+ years of customer service experience Minimum Education: • High School Diploma/GED Required Certifications: • CRCR Required within 9 months of hire (Company Paid) Join an award-winning company Five-time winner of “Best in KLAS” 2020-2022, 2024-2025 Black Book Research's Top Revenue Cycle Management Outsourcing Solution 2021-2024 22 Healthcare Financial Management Association (HFMA) MAP Awards for High Performance in Revenue Cycle 2019-2024 Leader in Everest Group's RCM Operations PEAK Matrix Assessment 2024 Clarivate Healthcare Business Insights (HBI) Revenue Cycle Awards for strong performance 2020, 2022-2023 Energage Top Workplaces USA 2022-2024 Fortune Media Best Workplaces in Healthcare 2024 Monster Top Workplace for Remote Work 2024 Great Place to Work certified 2023-2024 Innovation Work-Life Flexibility Leadership Purpose + Values Bottom line, we believe in empowering people and giving them the tools and resources needed to thrive. A few of those include: Associate Benefits - We offer a comprehensive benefits package designed to support the physical, emotional, and financial health of you and your family, including healthcare, time off, retirement, and well-being programs. Our Culture - Ensemble is a place where associates can do their best work and be their best selves. We put people first, last and always. Our culture is rooted in collaboration, growth, and innovation. Growth - We invest in your professional development. Each associate will earn a professional certification relevant to their field and can obtain tuition reimbursement. Recognition - We offer quarterly and annual incentive programs for all employees who go beyond and keep raising the bar for themselves and the company. Ensemble Health Partners is an equal employment opportunity employer. It is our policy not to discriminate against any applicant or employee based on race, color, sex, sexual orientation, gender, gender identity, religion, national origin, age, disability, military or veteran status, genetic information or any other basis protected by applicable federal, state, or local laws. Ensemble Health Partners also prohibits harassment of applicants or employees based on any of these protected categories. Ensemble Health Partners provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law. If you require accommodation in the application process, please contact *****************. This posting addresses state specific requirements to provide pay transparency. Compensation decisions consider many job-related factors, including but not limited to geographic location; knowledge; skills; relevant experience; education; licensure; internal equity; time in position. A candidate entry rate of pay does not typically fall at the minimum or maximum of the role's range. EEOC - Know Your Rights FMLA Rights - English La FMLA Español E-Verify Participating Employer (English and Spanish) Know your Rights

**We are more than a health system. We are a belief system.** We believe wellness and sickness are both part of a lifelong partnership, and that everyone could use an expert guide. We work hard, care deeply and reach further to help people uncover their own power to be healthy. We inspire hope. We learn, grow, and achieve more - in our careers and in our communities. ** Summary:** Responsible for working at an OhioHealth care site to provide services that include helping patients make menu selections, assemble, deliver and pick-up their meal trays. They are part of the caregiving team, responsible for patient safety and satisfaction goals by making sure meals are accurate and delivered at the right time and temperature. **Responsibilities And Duties:** 35% Responsible for patient satisfaction to include completing patient meal orders, assembling, distributing and retrieval of meal trays in a timely manner. Maintains clear and accurate communications at all times with dietitians, nursing and all OhioHealth associates. 30% Professionally interacts with patients, visitors and associates to meet or exceed preset service standards. 15% Cleaning and stocking work stations, pods, kitchen areas as assigned. 10% Using the computer software systems in department/hospital, enter preferences, print reports, labels for nourishments, and diet order change sheets. 10% Prepares and delivers nourishments, floor stocks, late trays and records temperatures of unit refrigerators. May be assigned to assist in other areas of the department as needed. **Minimum Qualifications:** No Degree or Diploma **Additional Job Description:** Individuals aged 16-18, without a High School Diploma/GED with an applicable work permit may be considered. **Work Shift:** Variable **Scheduled Weekly Hours :** 40 **Department** Nutrition Services Join us! ... if your passion is to work in a caring environment ... if you believe that learning is a life-long process ... if you strive for excellence and want to be among the best in the healthcare industry Equal Employment Opportunity OhioHealth is an equal opportunity employer and fully supports and maintains compliance with all state, federal, and local regulations. OhioHealth does not discriminate against associates or applicants because of race, color, genetic information, religion, sex, sexual orientation, gender identity or expression, age, ancestry, national origin, veteran status, military status, pregnancy, disability, marital status, familial status, or other characteristics protected by law. Equal employment is extended to all person in all aspects of the associate-employer relationship including recruitment, hiring, training, promotion, transfer, compensation, discipline, reduction in staff, termination, assignment of benefits, and any other term or condition of employment

Columbus Arthritis Center is one of the largest rheumatology practices in Ohio, committed to delivering exceptional, compassionate care in a respectful and welcoming environment. We believe our people are the foundation of our success and are dedicated to supporting employee growth, engagement, and teamwork. We are currently seeking two full-time Medical Receptionists to join our Patient Services Team at our NEW location at 170 Taylor Station Road. This role is often the first point of contact for our patients and plays a vital role in creating a positive patient experience. What You'll Do Greet and assist patients and visitors in a courteous, professional, and compassionate manner Schedule and reschedule patient appointments accurately using the NextGen system Facilitate patient flow by notifying clinical staff of patient arrivals Verify patient demographics, registration forms, and insurance information Collect patient payments, post transactions, and balance the cash drawer daily Respond to patient questions and concerns with empathy and professionalism Maintain patient privacy and confidentiality in compliance with HIPAA Open and close the office and assist with front-desk operations as needed Communicate effectively with providers and staff to ensure coordinated care What We're Looking For Strong attendance, punctuality, and reliability Excellent customer service and communication skills Professional demeanor with a positive, patient-centered attitude Ability to multitask and remain calm in a fast-paced environment Strong attention to detail and accuracy Comfort using computers and electronic health records Ability to lift up to 25 lbs and alternate between sitting and standing throughout the day Work Environment Primarily front-desk and computer-based work Extended periods of sitting or standing Collaborative outpatient clinical setting Why Join Columbus Arthritis Center Stable, weekday schedule - no evenings or weekends Supportive team environment Opportunity to grow within a large, well-established specialty practice Be part of a mission-driven organization focused on compassionate care

About Us: Our purpose is to help clients exceed their financial health goals. Across the reimbursement cycle, our scalable solutions and clinical expertise help solve programmatic needs. Enabling our teams with leading technology allows analytics to guide our solutions and keeps us accountable achieving goals. We build long-term careers by investing in YOU. We seek to create an environment that cultivates your professional development and personal growth, as we believe your success is our success. JOB SUMMARY: The Patient Access Registration Rep II is responsible for tasks relating to the completion of patient registration and scheduling for hospital and/or physician services. The Access Registration Rep II will be required to have flexibility to learn and comprehend complex hospital systems in order to communicate directly with patients, healthcare providers, physician offices and ensuring the information collection is complete and accurate. The Access Registration Rep will interact with patients, payer, provider and clients according to company, client and federal guidelines. The rep will provide input for process development and reporting. The Patient Business Services Rep-Access Registration will be required to work schedules that accommodate a 7/24 work schedule and be able to independently make compliant decisions on how to apply HIPAA and FCC regulations. Flexible shifts to include: Monday - Friday 8am - 10pm and Sat - Sun 8am - 8pm Hawaii Time Zone ESSENTIAL DUTIES AND RESPONSIBILITIES: Note: The essential duties and responsibilities below are intended to describe the general duties and responsibilities of this position and are not intended to be an exhaustive statement of duties. This position may perform all or most of the primary duties listed below. Specific tasks, responsibilities or competencies may be documented in the Team Member's performance objectives as outlined by the Team Member's immediate Leadership Team Member. ESSENTIAL JOB FUNCTIONS: Patient Access - Registration Tasks Exceed productivity standards as outlined by business line Complete patient registration (post clinical triage of patient) by obtain and verify health plan coverage Accurately document patient demographics and health plan information Support access registration, insurance verification and authorization functions Contact physician offices and/or payers for follow-up on eligibility and authorizations and Maintain quality scoring and accuracy on all accounts worked Ability to work independently and make responsible decisions Completes timely follow-up on assigned accounts to ensure no cash loss Demonstrates the ability to prioritize work with minimal oversight to meet outlined goals Acts as a knowledge resource for team members High level understanding of client host system functions Clearly documents actions taken and next steps for account resolution in patient accounting system Ensure all accounts are worked within client standards and Federal Regulations. Work within federal, state regulations, department/division & all Compliance Policies Maintain clear, concise, and accurate documentation of all attempts and/or contacts made and received for accounts in accordance with company and client specifications Maintain continuing education, training in industry career development Maintain current knowledge of and comply with all federal and state rules and regulations governing phone calls and collections including HIPAA, FDCPA, Privacy Act, FCRA, etc. Attend training sessions as directed by management and disseminate to colleagues Integrate information obtained through training sessions and policy changes immediately into daily routine EDUCATION: High School EXPERIENCE: Minimum of 1 year of Access Registration or front office physician healthcare experience Minimum of 3 year in hospital or physician operation Minimum of 1 year of basic computer skills to include MS Office apps: Outlook, Word, Excel OTHER HELPFUL EDUCATION OR EXPERIENCE-State other desired, but not required, education or experience. Epic hospital system experience Demonstrate knowledge of communication regulations relating to HIPAA and TCPA and other FCC requirements Experience with Insurance payers (Medicare, Medicaid, Commercial, Workers Compensation) preferred Remote working experience KNOWLEDGE, SKILLS and ABILITIES - Describe specific minimum knowledge, skills, and abilities required for this position. Also, list any special courses, certifications, or physical requirements that are necessary. This is especially critical for screening candidates. Exceptional customer service skills. Excellent verbal and written communication skills. Dedication to treating both internal and external constituents as clients and customers, maintaining a flexible customer service approach and orientation that emphasizes service satisfaction and quality. Proficient use of hospital registration and/or billing systems, and Microsoft Word and Excel software applications. Ability to follow regulations outlined by state, federal, and third-party coverage procedures. Ability to model the basic values of the mission, vision and values of Xtend Healthcare and the client. Ability to manage multiple tasks simultaneously and adjust to issues as needed in a dynamic work environment. Ability to prioritize and effectively anticipate and respond to issues as they arise. Ability to post transactions in multiple systems. Good analytical and problem-solving skills. Ability to work independently. PHYSICAL DEMANDS: Note: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions as described. Regular eye-hand coordination and manual dexterity is required to operate office equipment. The ability to perform work at a computer terminal for 6-8 hours a day and function in an environment with constant interruptions is required. At times, Team Members are subject to sitting for prolonged periods. Infrequently, Team Member must be able to lift and move material weighing up to 20 lbs. Team Member may experience elevated levels of stress during periods of increased activity and with work entailing multiple deadlines. A is only intended as a guideline and is only part of the Team Member's function. The company has reviewed this job description to ensure that the essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.

Patient Services Representative Supervisor @ Midi Health: 👩 ⚕️💻 We are seeking a proactive and coaching-driven PSR Supervisor to support and develop a high-performing team of Patient Services Representatives. In this impactful leadership role, you will manage daily traffic flow, provide real-time team oversight, and deliver quality coaching to elevate performance. You're a team-first problem solver who thrives in fast-paced environments, has a sharp eye for operational efficiency, and is deeply committed to the patient experience. If you're energized by building people up, improving systems, and making a difference every day, this is the role for you. This job is “HOT”: 🔥 Operational Oversight & Traffic Management: Own daily traffic management to ensure the right team members are staffed on the right workflows at the right times. Actively monitor real-time queues and coordinate live adjustments in team responsibilities to meet SLAs. Maintain a clear understanding of team capacity and ticket distribution to optimize patient support coverage. Coaching, QA & Performance Feedback: Deliver regular 1:1 coaching to PSRs with a focus on communication, efficiency, and quality. Perform daily and weekly QA reviews and provide actionable, empathetic feedback to team members. Partner closely with the PSR Manager to surface performance trends and ensure accountability measures are followed. Team Leadership & Support: Serve as the first point of escalation for day-to-day PSR concerns and questions. Build trust and rapport with your assigned team (8-10 PSRs), driving a culture of excellence and continuous improvement. Support onboarding and peer mentoring for new team members under the direction of the PSR Manager. Collaboration & Continuous Improvement: Collaborate with the PSR Manager to refine SOPs, training, and QA rubrics. Share insights from the frontlines with leadership to inform updates to patient support processes. Foster a feedback-forward environment that emphasizes learning and growth. Business impact- Not just surviving but thriving 📈 Identify and implement daily workflow improvements to streamline support delivery. Ensure PSRs are empowered with the tools, context, and clarity to do their best work. Balance empathy and accountability in a high-paced, high-impact environment. What you will need to succeed: 🌱 3+ years of experience in a support team supervisory role; healthcare or tech environment preferred. 1+ years of experience in a team lead, QA, or training capacity. Experience with Zendesk, Athena, and Google Workspace. Proven ability to manage workload distribution and prioritize tasks in a dynamic setting. Strong communication and coaching skills, with a track record of helping others grow. High attention to detail and a commitment to operational excellence. Location: Remote, USA Department: Patient Services Reports to: PSR Manager #LI-DS1 Please note that all official communication from Midi Health will come from **************** email address. We will never ask for payment of any kind during the application or hiring process. If you receive any suspicious communication claiming to be from Midi Health, please report it immediately by emailing us at ********************. Midi Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status. Please find our CCPA Privacy Notice for California Candidates here.

At a Glance Hiring Classes: Next hiring classes scheduled for November 2025+ Starting Pay: $18+ per hour Schedule: Full time position, 40 hours/week, Monday - Friday, no weekends Available Shifts: 11:30am-8:30pm; 12pm-9pm; 12:30pm-9:30pm; 1pm-10pm Shift Differential: +$0.50 per hour (11:00am-8:30pm EST); +$1.50 per hour (12:00pm-10:00pm EST) Who We Are Founded in 1999, Quantum Health is an independent healthcare navigation organization headquartered in Central Ohio. We believe no one should have to navigate the complexity of healthcare alone. Our mission is to make healthcare simpler and more effective for our members. We are a big-hearted, tech-savvy team committed to ensuring our members get the care they need at the most affordable cost-we call ourselves Healthcare Warriors . With more than 2,000 employees and counting, we are committed to building diverse and inclusive teams. If you're excited about this role, we encourage you to apply-even if you don't meet every requirement. The Impact You'll Make As a Patient Service Representative, you will play a crucial role in helping members navigate their healthcare journey with confidence. You will be their main point of contact, assisting with questions about benefits, claims, and provider options while ensuring they receive the right care at the right time. Your ability to listen, problem-solve, and provide clear guidance will directly impact their healthcare experience. Through each interaction, you will not only resolve concerns but also empower members with knowledge to make informed decisions about their care. Beyond answering questions, you will proactively identify potential cost-saving opportunities, advocate for necessary services, and collaborate with internal teams to streamline healthcare access. Whether it's helping a member understand their medical bills, coordinating pharmacy needs, or removing barriers to care, your support will make a meaningful difference in their lives. Learn more by watching the “What it means to Warrior with us” video, here! What Success Looks Like Resolve inquiries efficiently by handling inbound/outbound calls and addressing concerns in a timely manner. Show empathy and support to members during difficult healthcare situations. Provide clear guidance on healthcare plans, billing, and provider options. Advocate for members by coordinating with providers and insurers to remove barriers to care. Work collaboratively with internal teams to ensure accurate and seamless service. Meet performance goals while continuously learning and developing expertise in healthcare navigation. All other duties as assigned. What You'll Bring Education: High School Diploma or General Education Development (GED) equivalent required; college coursework or degree is a plus! Customer-Focused Mindset: Passion for helping others and ensuring a positive experience for members. Problem-Solving Skills: Ability to think critically, use available resources, and adapt to evolving challenges. Strong Communication: Comfortable handling phone conversations and emails professionally and efficiently. Tech Savvy: Strong administrative/technical skills; Comfort working on a PC using Microsoft Office (Outlook, Word, Excel, PowerPoint), IM/video conferencing (Teams & Zoom), and telephones efficiently. Accountability & Dependability: A consistent, reliable presence with a commitment to meeting work schedule expectations and a commitment to working within Quantum Health's policies, values and ethics, and protect the sensitive data entrusted to us. Growth-Oriented Attitude: Eagerness to learn, take on new challenges, and develop professionally within the healthcare industry. Why Join Us? Ability to Make a Difference: As the first point of contact for our members, you will have a direct impact on their healthcare experience - solving real problems, providing clarity, and ensuring they get the care they need when they need it. Career Growth: Access to training, mentorship, and advancement opportunities, supported by a dedicated Learning and Development team. Engaging Work Culture: A collaborative, inclusive, and community-driven workplace with team-building activities and social events. Hybrid Work Flexibility: Success in this role starts with strong in-office collaboration during your onboarding. Once you and your leader agree that you are performing confidently, you may transition to a hybrid schedule - provided you have a home environment suitable for remote work. *(manager approval is required) Comprehensive Benefits: Flexible wellness programs, additional leave policies, and comprehensive benefits designed to support work-life balance. -- #LI-ONSITE Ready to Make an Impact? If you're looking for a career where you can help others while growing professionally, we want to hear from you! Apply today and be part of a team that's redefining healthcare navigation. What's in it for you Compensation: Competitive base and incentive compensation Coverage: Health, vision and dental featuring our best-in-class healthcare navigation services, along with life insurance, legal and identity protection, adoption assistance, EAP, Teladoc services and more. Retirement: 401(k) plan with up to 4% employer match and full vesting on day one. Balance: Paid Time Off (PTO), 7 paid holidays, parental leave, volunteer days, paid sabbaticals, and more. Development: Tuition reimbursement up to $5,250 annually, certification/continuing education reimbursement, discounted higher education partnerships, paid trainings and leadership development. Culture: Recognition as a Best Place to Work for 15+ years, dedication to diversity, philanthropy and sustainability, and people-first values that drive every decision. Environment: A modern workplace with a casual dress code, open floor plans, full-service dining, free snacks and drinks, complimentary 24/7 fitness center with group classes, outdoor walking paths, game room, notary and dry-cleaning services and more! What you should know Internal Associates: Already a Healthcare Warrior? Apply internally through Jobvite. Process: Application > Phone Screen > Online Assessment(s) > Interview(s) > Offer > Background Check. Diversity, Equity and Inclusion: Quantum Health welcomes everyone. We value our diverse team and suppliers, we're committed to empowering our ERGs, and we're proud to be an equal opportunity employer . Tobacco-Free Campus: To further enable the health and wellbeing of our associates and community, Quantum Health maintains a tobacco-free environment. The use of all types of tobacco products is prohibited in all company facilities and on all company grounds. Compensation Ranges: Compensation details published by job boards are estimates and not verified by Quantum Health. Details surrounding compensation will be disclosed throughout the interview process. Compensation offered is based on the candidate's unique combination of experience and qualifications related to the position. Sponsorship: Applicants must be legally authorized to work in the United States on a permanent and ongoing future basis without requiring sponsorship. Agencies: Quantum Health does not accept unsolicited resumes or outreach from third-parties. Absent a signed MSA and request/approval from Talent Acquisition to submit candidates for a specific requisition, we will not approve payment to any third party. Reasonable Accommodation: Should you require reasonable accommodation(s) to participate in the application/interview/selection process, or in order to complete the essential duties of the position upon acceptance of a job offer, click here to submit a recruitment accommodation request. Recruiting Scams: Unfortunately, scams targeting job seekers are common. To protect our candidates, we want to remind you that authorized representatives of Quantum Health will only contact you from an email address ending **********************. Quantum Health will never ask for personally identifiable information such as Date of Birth (DOB), Social Security Number (SSN), banking/direct/tax details, etc. via email or any other non-secure system, nor will we instruct you to make any purchases related to your employment. If you believe you've encountered a recruiting scam, report it to the Federal Trade Commission and your state's Attorney General.

Begin a rewarding and exciting career with the Pennsylvania Department of Health! We are seeking an experienced and detail-oriented Public Health Program Administrator to join our team in the Division of Customer Relations. In this role, you will support the Medical Marijuana Program's mission of providing access to medical marijuana for patients with a serious medical condition. If you are looking forward to using your knowledge in the analysis of health care services, apply today! DESCRIPTION OF WORK In this position, you will work with program consultants and contracted vendors to support the provision of medical marijuana through a safe and effective method of delivery. Your work will involve planning and developing Customer Relations Division (CRD) program direction, including the creation of operational policies and procedures. Some examples of CRD programs, services, and systems include Medical Marijuana Assistance Program (MMAP) and the MMAP Helpdesk, Medical Marijuana Helpdesk and the ticketing system, and the Medical Marijuana Registry. You will assess and evaluate program performance and achievements to identify service gaps. After your evaluation, you will recommend methods for program improvement. Further duties will include developing new guidelines, rules, and regulations, as well as revising existing regulations, in accordance with federal and state laws. Additionally, you will establish and maintain effective working relationships with internal and external partners, service providers, stakeholders, and governmental entities. Interested in learning more? Additional details regarding this position can be found in the position description. Work Schedule and Additional Information: * Full-time employment * Work hours are 8:00 AM to 4:00 PM, Monday - Friday, with a 30-minute lunch. * Telework: You may have the opportunity to work from home (telework) part-time. In order to telework, you must have a securely configured high-speed internet connection and work from an approved location inside Pennsylvania. If you are unable to telework, you will have the option to report to the headquarters office in Harrisburg. The ability to telework is subject to change at any time. Additional details may be provided during the interview. * Salary: In some cases, the starting salary may be non-negotiable. * You will receive further communication regarding this position via email. Check your email, including spam/junk folders, for these notices. REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY QUALIFICATIONS Minimum Experience and Training Requirements: * One year as a Public Health Program Associate 2 (Commonwealth job title or equivalent Federal Government job title, as determined by the Office of Administration); or * A bachelor's degree and two years of professional experience in the development, analysis, or monitoring of programs, grants, or contracts in health, human services, social or behavioral services, health care services, or health insurance; or * An equivalent combination of experience and training. Other Requirements: * PA residency requirement is currently waived for this title. * You must be able to perform essential job functions. How to Apply: * Resumes, cover letters, and similar documents will not be reviewed, and the information contained therein will not be considered for the purposes of determining your eligibility for the position. Information to support your eligibility for the position must be provided on the application (i.e., relevant, detailed experience/education). * If you are claiming education in your answers to the supplemental application questions, you must attach a copy of your college transcripts for your claim to be accepted toward meeting the minimum requirements. Unofficial transcripts are acceptable. * Your application must be submitted by the posting closing date. Late applications and other required materials will not be accepted. * Failure to comply with the above application requirements may eliminate you from consideration for this position. Veterans: * Pennsylvania law (51 Pa. C.S. §7103) provides employment preference for qualified veterans for appointment to many state and local government jobs. To learn more about employment preferences for veterans, go to ************************************************ and click on Veterans. Telecommunications Relay Service (TRS): * 711 (hearing and speech disabilities or other individuals). If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date. The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply. EXAMINATION INFORMATION * Completing the application, including all supplemental questions, serves as your exam for this position. No additional exam is required at a test center (also referred to as a written exam). * Your score is based on the detailed information you provide on your application and in response to the supplemental questions. * Your score is valid for this specific posting only. * You must provide complete and accurate information or: * your score may be lower than deserved. * you may be disqualified. * You may only apply/test once for this posting. * Your results will be provided via email. Learn more about our Total Rewards by watching this short video! See the total value of your benefits package by exploring our benefits calculator. Health & Wellness We offer multiple health plans so our employees can choose what works best for themselves and their families. Our comprehensive benefits package includes health coverage, vision, dental, and wellness programs.* Compensation & Financial Planning We invest in our employees by providing competitive wages and encouraging financial wellness by offering multiple ways to save money and ensure peace of mind including multiple retirement and investment plan options. Work/Life Balance We know there's more to life than just work! Our generous paid leave benefits include paid vacation, paid sick leave, eight weeks of paid parental leave, military leave, and paid time off for most major U.S. holidays, as well as flexible work schedules and work-from-home opportunities.* Values and Culture We believe in the work we do and provide continual opportunities for our employees to grow and contribute to the greater good. As one of the largest employers in the state, we provide opportunities for internal mobility, professional development, and the opportunity to give back by participating in workplace charitable giving. Employee Perks Sometimes, it is the little "extras" that make a big difference. Our employees receive special employee-only discounts and rates on a variety of services and memberships. For more information on all of these Total Rewards benefits, please visit ********************* and click on the benefits box. * Eligibility rules apply. 01 Have you been employed by the Commonwealth of Pennsylvania as a Public Health Program Associate 2 (formerly Public Health Program Assistant Administrator) for one or more years full-time? * Yes * No 02 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 03 How many years of full-time professional experience do you possess in the development, analysis, or monitoring of programs, grants, or contracts in health, human services, social or behavioral services, health care services, or health insurance? * 2 years or more * 1 but less than 2 years * Less than 1 year * None 04 If you are claiming experience in the above question, please list the employer(s) where you gained this experience in the text box below. The employer(s) and a description of the experience must also be included in the appropriate sections of your application if you would like the experience to be considered in the eligibility decision. If you claimed you do not have experience, type N/A in the text box below. 05 How much graduate coursework have you completed in public health, health services administration, health care administration, health education, public health administration, public administration, nursing, epidemiology, social work, nutrition, hospital administration, physical therapy, occupational therapy, business administration, or education? If you are claiming credits/degree, you must upload a copy of your college transcript(s) for this education to be considered in the eligibility decision. Unofficial transcripts are acceptable. You must attach your transcript(s) prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a transcript(s) to the application after it has been submitted. If your education was acquired outside of the United States, you must upload a copy of your foreign credential evaluation report. We can only accept foreign credential evaluations from organizations that are members of the National Association of Credential Services (NACES). A list of current NACES members can be found by visiting ************* and clicking the Evaluation Services Link. You must attach your documentation prior to the submission of your application by using the "Attachments" tab on the left. You will not be able to add a document to the application after it has been submitted. * 30 credits or more * 15 but less than 30 credits * Less than 15 credits * None 06 You must complete the supplemental questions below. These supplemental questions are the exam and will be scored. They are designed to give you the opportunity to relate your experience and training background to the major activities (Work Behaviors) performed in this position. Failure to provide complete and accurate information may delay the processing of your application, or result in a lower-than-deserved score or disqualification. You must complete the application and answer the supplemental questions. Resumes, cover letters, and similar documents will not be reviewed for the purposes of determining your eligibility for the position or to determine your score. All information you provide on your application and supplemental questions is subject to verification. Any misrepresentation, falsification or omission of material facts is subject to penalty. If requested, you must provide documentation, including names, addresses, and telephone numbers of individuals who can verify the validity of the information you provide in the application and supplemental questions. Read each work behavior carefully. Determine and select which "Level of Performance" most closely represents your highest level of experience/training. List the employer(s)/training source(s) from your Work or Education sections of the application where you gained this experience/training. The "Level of Performance" you choose for each work behavior must be clearly supported within the description of the experience and training information entered in your application or your score may be lowered. In order to receive credit for experience, you must have worked in a job for at least six months in which the experience claimed was a major function. If you have read and understand these instructions, please click on the "Yes" button and proceed to the exam questions. If you have general questions regarding the application and hiring process, please refer to our FAQ page. * Yes 07 WORK BEHAVIOR 1 - MANAGES THE IMPLEMENTATION OF PUBLIC HEALTH PROGRAMS Manages the implementation of one or more public health programs or related components of a program (e.g. cancer; newborn screening; sexually transmitted diseases; diabetes; public health education; professional education; health care provider recruitment; quality assurance; and health plan regulations). Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience INDEPENDENTLY managing the implementation of public health programs or related components of a program. I have developed the goals and objectives of the public health programs. * B. I have experience AS A MEMBER OF A TEAM implementing public health programs or related components of a program; but I DID NOT develop the goals and objectives of the public health programs. * C. I have experience INDEPENDENTLY implementing public health programs or related components of a program; but I DID NOT develop the goals and objectives of the public health programs. * D. I have successfully completed college-level coursework related to public health administration, Community Health Nursing, Public Health Nursing, or Epidemiology. * E. I have NO experience or coursework related to this work behavior. 08 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name of the employer(s) where you gained this experience. * The type of programs you managed. * The actual duties you performed related to the level of performance you claimed on this work behavior. * Your level of responsibility. 09 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 10 WORK BEHAVIOR 2 - PROVIDES TECHNICAL ASSISTANCE AND CONSULTATION Provides consultation and technical assistance to various state, federal, and local health service agencies, providers, contractors, consumer organizations and the general public concerning the operation and coordination of public health programs through the preparation of contract policies and procedures, program guidelines, correspondence, and reports, to maximize effectiveness and efficiency of program services. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience providing consultation and technical assistance to various state, federal, and local health service agencies, providers, contractors, consumer organizations and the general public concerning the operation and coordination of public health programs through the preparation of contract policies and procedures, program guidelines, correspondence, and reports, to maximize effectiveness and efficiency of program services. * B. I have experience providing technical assistance and consultation ONLY TO PROVIDERS AND CONTRACTORS, regarding public health programs through the preparation of contract policies and procedures, program guidelines, correspondence, and reports; but I DID NOT provide assistance or consultation to various state, federal and local health service agencies, consumer organizations, and the general public. * C. I have experience providing technical assistance and consultation ONLY TO VARIOUS STATE, FEDERAL AND LOCAL HEALTH SERVICE AGENCIES, CONSUMER ORGANIZATIONS, AND THE GENERAL PUBLIC regarding public health programs through the preparation of contract policies and procedures, program guidelines, correspondence, and reports; but I DID NOT provide assistance or consultation to providers and contractors. * D. I have experience ASSISTING OTHERS more experienced than I in providing technical assistance and consultation to various state, federal, and local health service agencies, providers, contractors, consumer organizations or the general public regarding public health programs through the preparation of contract policies and procedures, program guidelines, correspondence, and reports. * E. I have successfully completed college-level coursework related to public administration or business management. * F. I have NO experience or coursework related to this work behavior. 11 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name of the employer(s) where you gained this experience. * The area(s) in which you provided technical assistance. * The consultations you handled and with whom. * The actual duties you performed related to the level of performance you claimed on this work behavior. * Your level of responsibility. 12 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours 13 WORK BEHAVIOR 3 - ASSESSES AND DEVELOPS PUBLIC HEALTH PROGRAMS, PLANS, AND POLICIES Assesses, develops, evaluates, and revises public health programs, plans, regulations, policies, and procedures to maximize effectiveness, efficiency, and quality of services. Levels of Performance Select the "Level of Performance" which best describes your claim. * A. I have experience assessing, developing, evaluating, and revising public health programs, plans, regulations, policies, and procedures to maximize effectiveness, efficiency, and quality of services. * B. I have experience evaluating and revising public health programs, plans, and procedures to maximize effectiveness, efficiency, and quality of service; but I HAVE NOT assessed, or developed public health programs, plans, regulations, policies, and procedures. * C. I have experience revising public health programs, plans and procedures. * D. I have successfully completed college-level coursework related to communication, technical writing, or research. * E. I have NO experience or coursework related to this work behavior. 14 In the text box below, please describe your experience as it relates to the level of performance you claimed in this work behavior. Please be sure your response addresses the items listed below which relate to your claim. If you indicated you have no work experience related to this work behavior, type N/A in the box below. * The name of the employer(s) where you gained this experience. * The type(s) of public health programs, plans, regulations, policies, and procedures you assessed, developed, evaluated or revised. * The actual duties you performed related to the level of performance you claimed on this work behavior. * Your level of responsibility. 15 If you have selected the level of performance pertaining to college coursework, please provide your responses to the items listed below. If you indicated you have no education/training related to this work behavior, type N/A in the text box below. * College/University * Course Title * Credits/Clock Hours Required Question Employer Commonwealth of Pennsylvania Address 613 North Street Harrisburg, Pennsylvania, 17120 Website ****************************

General Purpose of Unit: The Call Center is a centralized unit which exists to respond to incoming calls to a multiple site community health center. The Patient Service Representative is required to provide efficient customer service by responding to/handling incoming telephone calls. Duties and Responsibilities: 1. Answer incoming telephone calls in a fast-paced call center environment a. Schedule, cancel, and reschedule patient appointments as necessary, according to clinical protocols and department workflows, using eClinicalWorks (eCW) scheduling software b. Assess root cause of the inquiry to provide first call resolution c. Determine which calls are appropriate for referral to clinical staff d. Interact with clinical staff (i.e. Nurses, Medical Assistants, etc.) via telephone and instant messaging e. Research patient specific clinical information within the Electronic Medical Record (EMR) (i.e., related to prior visits, referrals, lab tests, diagnostic tests, etc.) f. Fax/refax test orders to testing facilities as requested g. Send electronic messages (telephone encounters) to clinical staff according to workflows Frequency: Daily 2. Mail welcome letters and appointment cards to new patients. Frequency: As required 3. Decision making a. must follow clinical protocols by asking pertinent questions to collect patient data/information b. recognize an emergent situation and triage call to appropriate clinical department Confidentiality of Information: Patient service representative has full access to patients' Protected Health Information (PHI) and is required to adhere to all policies and procedures of confidentiality and privacy as required by HIPAA (Health Insurance Portability and Accountability Act of 1996) Competencies/Standards: Individual performance benchmarks are subject to change by management as technological, workflow or other efficiencies are realized (see addendum A) Position Qualifications 1. Required Qualifications: a. High School Diploma or G.E.D b. Strong written and verbal communication skills c. Professional telephone etiquette; ability to demonstrate and maintain professional customer service skills including empathy, patience and courtesy d. Must be able to work independently and with minimal supervision e. Must be able to perform telephone and computer tasks with appropriate speed and accuracy f. Must be able to multi-task (i.e., accurately research and document call while speaking on the telephone) g. Must be able to develop and maintain cooperative and courteous working relationships with staff throughout the organization h. Ability to analyze complex provider schedules and workflows i. Ability to meet performance standards of a fast-paced call center 2. Preferred Qualifications: a. Bi-lingual capability preferred b. Prior experience working in a medical/clinical setting c. Prior customer service experience d. Prior experience as a medical receptionist or medical assistant e. Familiarity with medical terminology Dimensions: 1. Physical Requirements: Requires sitting for 8 hours per day to perform repetitive tasks 2. Equipment Operation: Close vision (20 inches or less) is required to operate computer and telephone equipment 3. Environment: General office environment with moderate noise level Work Schedule: Patient Service Representative works 40 hours per week. This may include one evening per week and a rotating Saturday schedule which is equivalent to once per month dependent upon staffing needs

Job Description Columbus Oncology is looking for a full-time Medical Patient Services Representative to join our team! This position would primarily be located at 300 Polaris Pkway #330, Westerville, Ohio 43082. Why work for us? Our culture is unique. We work every day to promote a culture that is positive, supportive and patient-centered. We offer our employees a competitive wage, benefits package that includes Medical, Dental, Vision, Life Insurance, Short-term and Long-term disability coverage, a generous PTO program, and a 401k profit-sharing plan. Our focus is to serve our patients by delivering quality, hematology and oncology services in a community-based setting. We ensure our patients are supported every step of the way, and this starts at the front desk, continues through our clinics, and extends to our back-office operations. What will you do? Verify insurance coverage and explain benefits, deductibles, coinsurance and out of pocket maximums. Provide patients with detailed cost estimates for treatment. Identify and search for drug manufacturer financial assistance programs. Collect and post account payments, and reconcile daily payments. Meet with patients in person or over the phone to discuss account balances, set up payment plans, changes with insurance and billing questions. What will you need to be successful? Must have at least two years of experience in medical billing, or patient financial services. Have the ability to learn our technology platforms, which include NextGen, Phreesia and AssistPoint. Strong understanding of health insurance plans, including payer types, out of pocket responsibility. An understanding of EOBs (explanation of benefits) and billing statements. Knowledge of financial programs such as drug assistance programs, manufacturer copay programs, and foundations. Ability to communicate financial information clearly and compassionately to patients and families. Columbus Oncology Associates is an Equal Opportunity Employer and proudly a Drug-Free Workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin. Powered by JazzHR it GrVMCC38

Join our team at BrightView Health as a Patient Services Representative and play a pivotal role in delivering exceptional patient experiences. As the first point of contact for our patients, you will contribute to creating a warm and welcoming atmosphere while ensuring a smooth and efficient in-clinic experience. Your dedication will help set our patients on the path to successful recovery with every visit. Responsibilities ADMINISTRATIVE DUTIES: Serve as first point of contact for patient inquiries, customer services, and assisting with problem solving any patient issues. Schedule and confirm patient appointments. Collect point of service payments, including patient copays and other forms of patient financial responsibility. COORDINATION AND COMMUNICATION: Communicate with various teams both within the clinic and with central support regarding patient appointments and follow-up needs. Attend required meetings/huddles and collaboration within clinic team. DOCUMENTATION AND COMPLIANCE: Responsible for maintaining accurate new and current patient accounts, including insurance and billing information. Familiarity with HIPAA and 42-CFR part 2 desired. KNOWLEDGE SKILLS, AND ABILITIES Excellent verbal and written communication skills Strong customer service-centric approach to work, take initiative to offer solutions to patient inquiries. Highly empathetic and compassionate to effectively support the recovery journey of BrightView's patients Competent at working with a diverse population of colleagues and patients Natural problem solver, looks for solutions to best meet patient needs with a sense of urgency Team-player, able to work collaboratively in a multidisciplinary healthcare environment Adaptable and agile within a dynamic work environment Technologically capable, comfortable operating in multiple systems for communication and documentation purposes. Familiarity with MS Office software (Outlook, Teams, Word, etc) preferred Embraces BrightView's culture of compliance - operates with a high degree of integrity and compliance to work standards and regulatory requirements Qualifications EXPERIENCE 2+ years of prior front desk experience preferred. EDUCATION: High School Diploma or equivalent BRIGHTVIEW HEALTH BENEFITS AND PERKS: PTO (Paid Time Off) Immediately vested and eligible in 401k program with employer match. Company sponsored ongoing training and certification opportunities. Full comprehensive benefits package including medical, dental, vision, short term disability, long term disability and accident insurance. Tuition Reimbursement after 1 year in related field We offer competitive compensation, comprehensive benefits, and a supportive work environment dedicated to your professional growth and development. Ready to shape our future by bringing in top talent? Apply now and be a key player in our success!

Thank you for considering a career at Mercy Health! Scheduled Weekly Hours: 40 Work Shift: Days (United States of America) About Us As a faith-based and patient-focused organization, Mercy Health exists to enhance the health and well-being of all people in mind, body, and spirit through exceptional patient care. Success in this goal requires a culture of compassion, collaboration, excellence, and respect. Mercy Health seeks people that are committed to our values of compassion, human dignity, integrity, service, and stewardship to create an environment where associates want to work and help communities thrive. The Patient Services Representative will serve as the main point of contact for all patients and the community. This position will receive and process patient referral, patient registration, verifying demographics, obtaining insurance cards and identification, and updating medical records accurately and efficiently. In addition, the Patient Services Representative responsibilities will include scheduling appointments, transcribing orders, explaining financial options to patients, and updating medical records accurately and efficiently. Essential Functions: Provides strong communication and excellent customer service skills by greeting patients and the community in a respectful manner Process admission paperwork and basic insurance verification, ensuring accurate patient identity for hospital billing systems Ability to answer internal and external calls in a friendly and helpful manner Must possess the ability to troubleshoot and resolve problems promptly Ensures patient flow is maintained and informs Supervisor of any department and patient issues immediately Coordinates and prioritizes bed placement needs to ensure prompt and appropriate placement of patients Other duties as assigned Education: High School Degree or GED Experience: Prior experience in the healthcare field or a related area is preferred but not required Knowledge of medical terminology preferred but not required Knowledge in Microsoft Office, Cadence, and Connect care preferred but not required Skills & Abilities: Possesses problem-solving skills, basic computer skills, 40 WPM typing skills with excellent communication and interpersonal skills Engage with staff and patients in a professional manner Basic math skills Mercy Health is an equal opportunity employer. As a Mercy Health associate, you're part of a Misson that matters. We support your well-being - personally and professionally. Our benefits are built to grow with you and meet your unique needs, every step of the way. What we offer • Competitive pay, incentives, referral bonuses and 403(b) with employer contributions (when eligible) • Medical, dental, vision, prescription coverage, HAS/FSA options, life insurance, mental health resources and discounts • Paid time off, parental and FMLA leave, short- and long-term disability, backup care for children and elders • Tuition assistance, professional development and continuing education support Benefits may vary based on the market and employment status. Department: MH East Obstetrics and Gynecology It is our policy to abide by all Federal and State laws, as well as, the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). Accordingly, a ll applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, sexual orientation, gender identity, age, genetic information, or protected veteran status, and will not be discriminated against on the basis of disability. If you'd like to view a copy of the affirmative action plan or policy statement for Mercy Health- Youngstown, Ohio or Bon Secours - Franklin, Virginia; Petersburg, Virginia; and Emporia, Virginia, which are Affirmative Action and Equal Opportunity Employer, please email *********************. If you are an individual with a disability and would like to request a reasonable accommodation as part of the employment selection process, please contact The Talent Acquisition Team at *********************.

Job Description Patient Service Representative (PSR) *Daytime availability preferred! Competitive fee for service Flexibility - work around your schedule Lifesaving medical technology The Cardiac Management Solutions division of ZOLL Medical Corporation develops products to protect and manage cardiac patients, including the LifeVest wearable cardioverter defibrillator (WCD) and associated technologies. Heart disease is the leading cause of death for both men and women in the U.S. At ZOLL, your services will help to ensure cardiac patients get the life-saving therapy they need. To date, the LifeVest has been worn by hundreds of thousands of patients and saved thousands of lives. Preferred Candidates include (not limited to): RN, EMT, Paramedic, EMS, Firefighter, PA, LPN, MA, Phlebotomy, RCIS, CVT, EKG Technician, etc. All candidates reviewed on an individual basis. Summary Description: The Cardiac Management Solutions division of ZOLL, manufacturer of the LifeVest , is seeking a Patient Service Representative (PSR) in an independent contractor role to train patients on the use and care of LifeVest . LifeVest is worn by patients at risk for sudden cardiac arrest (SCA), providing protection during their changing condition. It is lightweight and easy to wear, allowing patients to return to their common activities of daily living, while having the peace of mind that they are protected from SCA. This is the perfect opportunity for the health professional with patient care and teaching experience to supplement his or her income. A typical LifeVest patient is in the hospital awaiting discharge, and the Patient Service Representative sets up the equipment and trains the patient and caregivers on the use and care of the device. They also follow up with patients as needed to assure patient understanding and satisfaction. PSRs retain the flexibility to accept or decline assignments as their schedules dictate. Most assignments can be scheduled during free time - before/after work, and on days off. Responsibilities: Contact caregivers and family to schedule services Willingness to accept assignments which could include daytime, evenings, and/or weekends. Travel to patient's homes and health care facilities to provide services Train the patient and other caregivers of patient (if applicable) in the use of LifeVest Program LifeVest according to the prescribing physician's orders Measure the patient and determine correct garment size Review with patient, and have patient sign, all necessary paperwork applicable to the service. Transmit signed copy of the Patient Agreement and WEAR Checklist to ZOLL within 24 hours of the assignment Manage device and garment inventory Disclose family relationship with any potential referral source Qualifications: Have 1 year patient care experience Patient experience must be in a paid professional environment (not family caregiver) Patient experience must be documented on resume Completion of background check Florida and Ohio candidates must complete a level 2 screening, fee not paid by ZOLL Disclosure of personal NPI number (if applicable) Valid driver's license and car insurance and/or valid state ID Willingness to pay a $30 annual DME fee which is deducted from a completed Work Order Willingness to pay for additional vendor credentialing (i.e. RepTrax) if needed geographically Powered by JazzHR kt OPlxq8Go

Job DescriptionDescriptionGreet patients as they arrive and leave our clinic in a friendly manner. The Front Desk/Receptionist is responsible for greeting patients in a professional manner; updating and verifying patient information, including obtaining patient ID/insurance information, processing copayments, and registering patients in the billing system; maintaining a smooth flow of communication between patient, provider, and clinical staff; handling scheduling inquiries; and providing other assistance as needed. Schedule: What you will be doing Greet and check in patients in a friendly, courteous, and professional manner. Accurately enter/update/verify insurance information and patient demographics and work with several medical computer programs. Completes patient registration process by reviewing accounts and other compliance-related documents for completeness and accuracy. Obtains and documents missing information required for registration. Prepares paperwork for patient visits. Verifies patient benefits and eligibility, when needed. Collects all necessary co-pays, deductibles, and co-insurance, as needed. Responds to questions regarding accounts status, payment arrangements, and concerns. Resolves billing or charge disputes or forwards problem accounts to the appropriate individual for resolution. Monitors patient flow, adjusts workflows, and notifies the clinical staff of any pertinent information and changes. Acts as a liaison between patients, guests, back office staff and providers. Reconciles cash against daily charge and cash reports. Schedule and confirm patient appointments as needed. Create, distribute, and file new patient charts/medical records. Perform clerical tasks such as copying, sorting, scanning, and faxing. Properly check out patients, including collecting appropriate co-pays, past due balances, and fees; ensuring proper completion of all forms; updating medical records as needed, etc. Keep the front desk area and waiting room clean and tidy and re-stock with necessary supplies Comply with all policies and procedures of the organization, including but not limited to standard operating procedures and employee handbook. Perform any other duties as assigned What you know Required High school diploma or GED Strong verbal and written communication skills Desire Telephone operator or high call volume experience Entry Level BSM Consulting : New Employee Orientation 1st Health Compliance Training (as required) What you will receive Competitive wages Robust benefit package including medical, dental, life and disability (short- and long-term) insurance Generous paid time off (PTO) program Seven (7) company paid holidays 401(k) retirement plan with company match An organization focused on People, Passion, Purpose and Progress Inspirational culture